Service administrator jobs in nine elms, greater london
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract length: 1 year Fixed Term Contract
Location: North West London
Hours per week: 35 (Sunday - Thursday, 9-5pm)
Salary: £26,453.00 per annum
Closing date for applications: Rolling, however, applying early is advised.
First interview date: First interviews are held over Microsoft Teams
Second interview date: Candidates successful at first interview will be offered a trial shift at the Home as part of the selection process
Every dog and cat in need deserves expert, personalised care and support, and to be loved. When you work for Mayhew, you understand that better than ever.
We’re a passionate, committed and diverse team of c80 staff and c150 volunteers, here for dogs, cats and communities in the UK, in Afghanistan and in Georgia. We offer expert veterinary care, rescue and rehoming services, programmes in the community and guidance and support to improve the lives of dogs and cats in need.
We do our best for dogs and cats in need every day, working with colleague across the sector to improve their lives and to give them the care, support and love they deserve. But it’s our warmth, creativity and care that touch lives. Here, we take the time to really get to know the dogs and cats we care for and those who love them.
We are recruiting a Cattery Carer & Cat Foster Coordinator who will share our compassion and commitment for animal welfare.
Working with staff and volunteers across the Home, you will have a hand in helping all the cats in our care, from feeding, cleaning, behaviourally assessing and socialising to rehoming. You will be responsible for organising cats in our care going into temporary foster homes. This can be physically and emotionally demanding but is also hugely rewarding; you can view some of our amazing rescue stories here.
Generally, you will:
- Assist in the provision of treatment to cats as advised by our veterinary staff.
- Organise the cat foster programme, matching suitable cats with cat foster volunteers and advise on cat behaviour.
- Organise the cat intake list, providing owners with advice and where appropriate admitting cats into the Cattery.
- Assist the Cat Adoption Officer with rehoming the cats under our care.
- Work flexibly in a team environment, often independently, to meet the specific needs of the cats in our care by helping with their feeding, cleaning, enrichment and grooming.
To be successful in this role, you need:
– A strong understanding of cat behaviour and welfare
– Excellent customer service skills
– Experience in handling cats and caring for them
– A calm, compassionate, resilient and friendly manner
Please note that successful candidate will be asked for evidence of their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Epic at a Glance:
At Epic, we strive to build a world where children and youth - no matter their race, gender, sexual orientation or place of birth - have access to a future full of promise and opportunity. We are a global foundation backing groundbreaking non-profits around the world - the changemakers and innovators that are transforming the lives of children and youth and protecting our planet for generations to come.
Groundbreaking charities often struggle to secure smart money to drive impact. Donors want to give more, but are held back because they lack trust, time, and knowledge. Epic bridges the gap between the social entrepreneurs forging solutions to today’s pressing challenges, and the individuals and businesses who want to pool their resources to drive positive change. We curate and monitor highly-vetted portfolios of organisations that we back in order to foster lasting change. We operate strictly on a pro bono basis: 100% of donations received go directly to the organizations in our portfolio.
Now in our 10th year, we have mobilised over $91 million and supported 57 organizations in 11 countries across 4 continents, since 2015. In the UK, we raise between US$2-2.5 million annually, and there is potential and aspiration to grow this to US$3 million by the end of 2027.
For more information: https://epic.foundation
Summary of the position
Epic is looking for a Development Manager to support the activities of the UK Development Team to help us ‘make giving the norm’.
The Development Manager will work with the UK Director in our small team in the UK, as well as working closely with colleagues in Paris and Brussels.
This position offers candidates the opportunity to develop their skills across a range of fundraising disciplines including corporate fundraising, major donor engagement, events, and philanthropy.
This position will work with a deeply engaged team in an international environment. Given the versatile nature of the responsibilities and the small team size, candidates will need to show demonstrable flexibility, adaptability, and the ability to take ownership and work independently.
Epic offers an enriching and supportive work environment with opportunities for professional growth and network development. This is an exciting opportunity to join an innovative organisation that places social impact at the heart of its mission.
Key Responsibilities :
With support from the UK Director, the Development Manager will work collaboratively with the Director and wider UK team and Development colleagues in Paris and Brussels to execute the fundraising strategy in the UK. The Development Manager is a key role in a small team, and will contribute new ideas, networks and results to help us meet our income targets and therefore create more positive impact for children and young people globally. More specifically, the key responsibilities of this role are outlined below.
1. Business Development (65%)
- Lead prospect research and outreach efforts to expand Epic’s prospect donor pool in the UK: monitor the fundraising ecosystem, conduct in-depth prospect research and engage in proactive outreach campaigns through LinkedIn, emailing, digital networking and in-person events. This will include attending early morning and evening events as required.
- Set conversion objectives and support conversion from leads to donations
- Identify and secure lead opportunities within networks and events
- Pitch Epic and its various Giving Solutions to potential donors, and build tailored proposals when needed
- Maintain high discipline and consistency in follow-up with leads and donors: use Epic’s CRM to build a consistent pipeline of prospects, as well as maintaining the database with accurate and up to date donor information
- Evaluate and monitor the return on investment (ROI) of events and fundraising campaigns
- Prepare compelling fundraising communications, materials and presentations for donor meetings and events
2. Nurturing & engaging the UK Community (20%)
- Contribute to Epic’s engagement strategy for current donors to ensure an 80% renewal rate
- Maintain regular touchpoints with a subgroup of donors through activities such as sharing monitoring reports, organising project visits and volunteering opportunities in the UK, and scheduling regular calls and face to face meetings.
- Act as the main point of contact for a subset of donors and answer their enquiries in a timely manner
- Craft and manage engagement opportunities such as UK events and webinars, including drinks, talks, breakfast events, and provide support to the organisation for the annual gala nights. Support will be provided for certain events by our in-house dedicated Events team.
3. Fundraising-related administration (15%)
- Manage donor-related administrative tasks, such as regular use of Epic’s CRM (Salesforce), donation forms, meeting preparation, minutes (where applicable), and
- Process all donations, using Salesforce and related donation platforms, in a timely manner each month
- Liaise with international fund vehicles, such as Myriad USA, to ensure all international donation commitments are fulfilled.
Position Requirements :
- Candidate must have the right to work in the United Kingdom
- Excellent level of English (both spoken and written) required
- Proficiency in French (written and spoken) highly desirable
- A minimum of 5 years’ experience in a sales, fundraising or business development role, with demonstrable experience of securing 5- and 6-figure gifts
- Experience within the charity sector is desirable but not required
- Experience using software packages such as Google Suite, Microsoft Office, Canva and other applications
- Excellent communication and interpersonal skills
- Commitment to attend external events (including evening events) and comfortable networking with a variety of people across different communities
- Experience with a CRM is required and preferably some experience of using Salesforce
- Strong self-discipline and project management skills
- Excellent organisational skills and a strong eye for detail
The Epic UK team is a small but dedicated team. The role requires flexibility and a start-up attitude. This is a full time, permanent position, based in the London office with the opportunity for two remote working days each week. This role reports to the UK Director and will involve closely working with Epic’s global development team, as well as with the Engagement, Programs, Marketing and Communications, and Operations teams.
Contract Details
- Position based in central London (Mayfair), UK (with option to work from home 2 days per week).
- Contract type: Permanent, full-time
- Salary range: £35,000-£40,000 gross annual (depending on experience)
- Start date: As soon as possible but within 3 months of the offer
Employee Benefits
- Flexible Work Arrangements: Up to 2 days remote working per week.
- 5 weeks (25 days) of paid holiday annually, not including bank holidays, with additional office closure between Christmas and New Year.
- Access to private healthcare coverage through our healthcare partner, BUPA, fully covered by Epic for the employee and 50% coverage for partner and/or dependents.
- Retirement Savings Plan: Enrolling in a company-sponsored retirement savings plan with employer contributions.
- £150 culture/sport allowance per year for all eligible staff on a permanent contract and who have successfully completed their trial period.
- Epic subsidizes 50% of the cost of weekly, monthly, or annual local transportation passes (London Underground and London Buses).
- A monthly tax-free homeworking contribution in the amount of £26 per month for all eligible staff on a permanent contract and who have successfully completed their trial period.
- Workplace Amenities: Access to modern workplace amenities: onsite kitchen and snacks, and recreational facilities.
The client requests no contact from agencies or media sales.
The Development Manager will play a pivotal role in deepening the connections between the school and our alumni and parent community to inspire financial support. We are entering the early stages of a new major philanthropic campaign, which will significantly scale the ambition for the school’s fundraising and engagement activity. As a team, we have a major role to play in shaping the future of the school’s bursary ambitions. Our success will widen access and support the futures and aspirations of disadvantaged young people within our local community, and beyond.
This is a fundraising position which involves leading on our operational effectiveness and developing effective communication techniques to help deliver the school’s philanthropic objectives. You will be required to assist the Director of Development in managing an effective portfolio of fundraising streams, securing regular giving donations, whilst also stewarding our donors effectively, creating innovative and compelling ways to demonstrate the impact of their philanthropic support.
Person Specification
The ideal candidate will need to:
- Be able to demonstrate a track record of securing, administering, and stewarding gifts at any level, or experience in leading income generation activity through regular giving programmes within the charitable sector.
- Maintain positive working relationships with all constituents in the King’s community, including alumni, parents, and pupils to encourage lifelong engagement through participation, advocacy, and support.
- Be a great problem solver with the ability to work laterally to identify opportunities and provide solutions to fundraising challenges.
- Assist the Director of Development in prioritising prospects, through a thorough research strategy, leading the regular giving activity and helping to implement the development fundraising strategy to support the school’s vision and bursary ambitions.
- Demonstrate self-awareness and understand how to bring others with them to collectively make a contribution to our wider social aims.
- Work systematically and maintain the strong support ecosystem that is in place, including the identification, research, and management of supporters, donor stewardship and acknowledgement, gift administration and due diligence procedures.
- Demonstrate a high level of written and oral communication, with a keen eye for attention to detail.
- Show a passion for fundraising and the need to make giving more effective for all level of donors by demonstrating increased impact across all fundraising initiatives.
- Be able to work independently and effectively, is comfortable with ambiguity and has a proven ability to manage competing priorities both operational and strategic in nature.
- Be experienced in using donor and potential donor relationship management systems, for example Raiser’s Edge or Toucan Tech.
- Be a flexible and supportive team player, who is willing to roll up their sleeves and do whatever is required.
King’s is an extremely sought-after school with outstanding academic results and a vibrant co-curriculum. It strives to appoint able, committed, and compassionate colleagues to help ensure every child at the school achieves their best. Overlooking Wimbledon Common, the school is situated in one of the most attractive parts of south-east England and benefits from exceptional grounds and facilities. We offer excellent benefits including healthcare provision, contributory pension scheme, gym membership and lunch during term time.
To apply for this role, please visit our website.
Closing date: 9am on Thursday 12th June 2025
Interview date: Wednesday 18th June 2025
Second round (if required): Monday 23rd June 2025
Interviews may be staged and we may choose to appoint at any time during the application process.
This post is exempt from the Rehabilitation of Offenders Act (ROA) 1974.
The school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Applicants will be required to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service. King’s College School is fully committed to the principles of equality, diversity and inclusivity in its recruitment of teaching and support staff.
Variety is looking for a Corporate Partnerships Executive to support the development and delivery of our corporate partnerships portfolio and to support securing new partnerships. Our corporate supporters are key to achieving our mission to fund life-changing practical support to disabled and disadvantaged children and young people across the UK. You will be joining the charity at an exciting time as we launch a three year strategy to drive ambitious growth, with a new Director of Fundraising in place. You will support the delivery and development of sector-leading partnerships.
You will play a key role in our collaborative and high-performing team, working across the fundraising team to develop corporate leads from our high profile events and supporters, support our existing partnerships and drive corporate engagement to achieve our goals.
About Variety
In the UK, there are more than 1.3 million disabled children and nearly four million children living in poverty. Variety exists to improve their lives. We believe every child has a right to live their best life and reach their full potential, whoever they are. We fund and deliver life-changing programmes that enhance their quality of life and give children and young people across the UK a better future.
Over the past 75 years we have supported over one million children by funding almost 6,000 Sunshine Coaches, almost the same number of wheelchairs, and giving thousands of grants to individual children, schools, youth clubs and other organisations for specialist equipment. Variety is also involved with a number of capital projects which transform the facilities of hospitals and SEN schools. In addition, each year tens of thousands of children take part in day trips, special events and educational activities as part of our Variety Great Days Out programme and every single day we are improving more young lives. We do it with practical, tangible help. Help that makes a real and immediate difference.
KEY RESPONSIBILITIES
● Support the account management of corporate partnerships, delivering first class stewardship, increasing engagement and supporting delivery for maximum potential for Variety
● Research business leads to feed the corporate pipeline and new business approaches, identifying prospects
● Keep partnership account plans up to date including fundraising, communications, finance and impact reporting, ensuring we meet key deadlines
● Send fundraising materials to supporters and corporate partners to enhance staff fundraising and engagement
● Attend Varity fundraising and awareness events, maximizing engagement opportunities for corporate partners and building relationships with supporters, while working closely with the services and communications team
● Managing a portfolio of smaller partnerships, giving great stewardship and ensuring donations and fundraising come in as planned
● Support budgeting of income from partners and reforecasting income
● Support administration in fundraising including sending out materials, replying to general enquiries, creating proposals and invoicing partners
● Participate in staff meetings, fundraising team meetings and contribute to the success of Variety’s fundraising strategy
● Represent Variety externally at events and cheque presentations
SKILLS, KNOWLEDGE AND PERSONAL ATTRIBUTES
Essential
• Experience of two years working on a fundraising team
• Experience of attending events and representing a charity
• Experience of donor stewardship and excellent customer service
• Good writing and communication skills
• Good organisational skills and multi-tasking during busy periods
• Enthusiastic, energetic, self-motivated
• An understanding of corporate fundraising
HOW TO APPLY
Please submit your CV with a covering letter explaining why you’d make a great candidate for this role. Applications will close on Monday, 16th June at 5pm with interviews taking place week commencing 23rd June.
We expect demand for this role to be high and will be shortlisting as applications arrive, and suggest early submission. Please let us know if you have any accessibility requirements or need any adjustments for the interview.
MAIN BENEFITS, TERMS AND CONDITIONS
25 days holiday (we also normally give between Christmas and New Year off, but this is not contractual). In addition, after one year's continuous service, there will be an extra 2 days annual holiday for every complete year of service, up to a maximum of five days' extra holiday.
Pension 7%, Life Assurance 4% of annual salary, Company sick pay scheme, Medicash scheme.
This is a hybrid role, working 3 days in the Central London office and 2 days working from home. Hours of work; 9am - 5pm
EQUALITY DIVERSITY AND INCLUSION
Inclusion is one of our key values and it is our ambition to recruit great people from diverse communities.
We welcome and encourage applications from suitably qualified candidates regardless of age, disability, sex, gender reassignment/identity, sexual orientation, pregnancy/maternity and or marriage/civil partnership status, race, religion or belief.
Please let us know if you have any access requirements which we might need to consider in relation to the selection process.
Please submit your CV with a covering letter explaining why you’d make a great candidate for this role.
The client requests no contact from agencies or media sales.
Job Title: Language and Communications Coordinator
Hours: Full Time (36 hours) - working pattern to be agreed. Maternity cover until 31st July 2026.
Salary: £26,225 per annum
Location: Home-based in Wales
About Coram
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive. We work in a dynamic environment, always innovating and changing whilst ensuring that our standards of data management are at the highest level and the best it can possibly be.
About Coram PACEY
Coram PACEY is the professional association dedicated to supporting home-based child carers, including childminders and nannies, to provide high quality services, information and advice to children, their families and carers.
The Role:
As a member of the Coram PACEY Cymru team to coordinate the planning and delivery of work related to language and communications in Wales, delivering against the Welsh Government and other bodies funded work programmes. Through this work raise the profile of childcare and early years professionals and the work of Coram PACEY Cymru across Wales. Fluent Welsh language skills are essential for this post.
We welcome applications for this role through English or Welsh.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing Date: 11.59pm, Sunday 15th June 2025
Interview Date: TBC
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
Teitl Swydd: Cydlynydd Iaith a Chyfathrebu
Oriau: Llawn amser 36 awr, patrwm gwaith i'w gytuno. Dros gyfnod mamolaeth. Cytundeb tymor penodol hyd at 31 Gorffennaf 2026.
Cyflog - £26,225 y flwyddyn
Lleoliad - Gweithio Gartref yng Nghymru
Ynglŷn â Coram
Coram yw'r elusen hynaf i blant yn y DU a sefydlwyd gan Thomas Coram yn Llundain i helpu plant a phobl ifanc bregus er 1739. Heddiw, mae grŵp Coram yn helpu mwy na miliwn o blant, pobl ifanc, teuluoedd a gweithwyr proffesiynol y flwyddyn trwy gynnig mynediad at y sgiliau a'r cyfleoedd y mae eu hangen arnynt i ffynnu. Rydym yn gweithio mewn amgylchedd dynamig, yn arloesi ac yn newid drwy'r amser wrth sicrhau bod ein safonau rheoli data ar y lefel uchaf a'r gorau y gallant fod.
Ynglŷn â Coram PACEY
Mae Coram PACEY yn gymdeithas broffesiynol sy'n ymroi i gefnogi gofalwyr plant yn y cartref, gan gynnwys gwarchodwyr plant a nanis, i gynnig gwasanaethau, gwybodaeth a chyngor o ansawdd uchel i blant, eu teuluoedd a'u gofalwyr.
Y rôl:
Fel aelod o dîm Coram PACEY Cymru, cydlynu cynllunio a chyflwyno gwaith yn ymwneud ag iaith a chyfathrebu yng Nghymru, gan gyflwyno yn erbyn rhaglenni gwaith Llywodraeth Cymru a chyrff eraill a ariennir. Trwy'r gwaith hwn codi proffil gweithwyr proffesiynol gofal plant a blynyddoedd cynnar a gwaith Coram PACEY Cymru ar draws Cymru. Mae bod yn rhugl yn y Gymraeg yn hanfodol ar gyfer y swydd hon.
Croesawn geisiadau am y rôl hon trwy gyfrwng y Gymraeg a'r Saesneg.
I wneud cais am y rôl hon, cliciwch ar y botwm 'gwneud cais yn awr' i lenwi'r cais.
Dyddiad Cau: 11.59pm, 15 Mehefin 2025
Dyddiad Cyfweld: i'w gadarnhau
Mae Coram yn gyflogwr cyfle cyfartal a chredwn fod gweithlu amrywiol yn galluogi inni wella'r gwasanaethau i'r plant a'r teuluoedd rydym yn eu helpu. Rydym wir wedi ymrwymo i annog ymgeiswyr o bob rhan o'r gymuned y ceisiwn ei chefnogi. Mae hyn yn cynnwys y rheini o gefndiroedd ethnig mwyafrif byd-eang, y rheini sy'n uniaethu fel LGBQT+, y rheini ag anableddau, y rheini â phrofiad byw o ofal, y rheini â niwroamrywiaeth, a'r rheini o grwpiau eraill sydd wedi'u tangynrychioli yn Coram.
Os yw ymgeiswyr yn teimlo'n gyfforddus, byddem yn eu hannog i dynnu ar brofiad byw ynghyd â phrofiad proffesiynol yn eu datganiad personol fel rhan o'u cais.
Rydym wedi ymrwymo i ddiogelu plant a lle fo'n briodol byddwn yn gofyn i'r ymgeisydd llwyddiannus ymgymryd â gwiriad gan y Gwasanaeth Datgelu a Gwahardd.
Rhif Elusen Gofrestredig. 312278.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title Senior Trusts and Foundations Fundraising Manager
Reporting To Director of Income
Location Hybrid, with a minimum of one day per week in the office, and flexibility to attend more often if required. Our office is based in Shepherd’s Bush, London.
Salary £45,000 - £48,000 per annum
Hours of Work 40 hours per week (inclusive of a one hour paid daily lunch break)
Contract Permanent
Benefits
- 25 days annual leave per year, plus public holidays;
- Company electronic devices;
- Enhanced pension;
- Private health insurance after completion of probation;
- Eligibility for a Blue Light discount card
Closing Date: 30th May 2025, 5pm
Job Summary
To contribute to our Income Team's purpose by implementing the Philanthropic income strategy, and working to secure new six figure trusts and foundations through high quality applications and reporting.
Main Responsibilities
- To manage the Philanthropy Officer role, and plan a rolling programme of prospect research for new major donors and trusts and foundations at all levels of funding across the year.
- Developing high quality applications and proposals for potential donors and funders, utilising your strong writing skills.
- Working with the Data Insight Team and Clinical Team to utilise Shout insight and clinical research to develop a strong narrative for MHI services
- Providing effective and successful stewardship and relationship management to a portfolio of high value funders, including annual funder reports and inputting to quarterly funder newsletters and communications.
- Work with other voluntary organisations to maximise joint fundraising when appropriate opportunities arise
- To work with the CEO and Director of Income on the identification, cultivation and stewardship of high value and potential high values supporters across income streams
- As the Senior Fundraising Manager sits within the Income team, the role will build relationships with all members of the team, providing regular updates, working with the Director of Income to share information to the wider organisation and meeting the professional standards of representing MHI to external parties.
- To work with the Philanthropy Officer to continuously improve stewardship processes, working to re-pledge funding, whilst assisting one another in strengthening applications to new potential funders
- To coordinate and maintain relationships with multiple high value funders and assist the Director of Income in creating and maintaining an efficient process for this.
- To work with the Director of Income to coordinate and maintain all contractual relationships. Working with the data team to calendar reporting requirements to ensure proactive stewardship and relationship management.
- To work with Income Team members to ensure all internal reporting is highlighted and processed on a regular basis. This will include updating the organisational CRM for reporting purposes.
- To work closely with the Director of Income and Marketing Team to provide regular communications to funder portfolio
- To undertake regular prospect research to continue to grow the pool of high value major donor and trust and foundation prospects
- To use strong written skills to complete applications for new trust and foundation funding opportunities
- To use strong written and verbal skills to provide written reporting to current funders, whilst organising face to face/virtual meetings for funding updates alongside the Director of Income or CEO
- To develop, review and maintain an efficient and effective record keeping system, including current and archived files and files of a confidential nature, using appropriate paper and electronic systems.
Person Specification
Essential
- Highly developed interpersonal and verbal communication skills in order to deal effectively, efficiently and appropriately with internal and external stakeholders.
- Highly organised to manage a wider portfolio of funders requiring differing reporting and communication
- Highly developed ability to write in a clear and concise manner for external funders and partners
- Well developed ability to collect data from various sources, analyse findings and present them clearly in a way that meets desired outcomes
- Well developed ability to organise and plan own work, identifying conflicting demands and establishing clear priorities in order to meet agreed objectives.
- Well developed ability to undertake primary and secondary research on potential funders, trusts and foundations
- Well developed ability to work with others as part of a team, providing support as required, and building and maintaining effective working relationships with individuals in order to achieve objectives.
- Well developed eye for detail when completing applications and reports for new and current funders
- Ability to work at speed and accuracy with a number of concurrent priorities.
- Ability to deal with confidential information sensitively and appropriately.
- Experience of developing, maintaining and reviewing paper and electronic administrative systems and information systems.
- Commitment to apply MHIs values and behaviours to all aspects of work.
Desirable
- Experience of successfully undertaking a role working with high value philanthropic funders and stakeholders and maintaining professional relationships
- Experience of both face to face and virtual stakeholder meetings with high value philanthropic funders
- Experience of managing a trust and foundation team
This role is subject to eligibility to work in the UK, plus satisfactory right to work and reference checks. We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Does your current Regional or Area Manager role offer you the autonomy to challenge the status quo and think creatively of new ways to improve the organisation?
Does your current role give you the freedom to shape the business, for example being involved in shop acquisitions and openings? – or are you stuck in day-to-day operations?
Are you supported, encouraged and given opportunities to develop yourself, both personally and professionally?
Do you have an enthusiasm for retail, but want to work towards something more meaningful?
Join Mind Retail. Join the fight for mental health.
About the role
We’re recruiting for a Regional Manager - a role that some people may consider daunting, but we'll support you every step of the way. All that we ask is that you dive in, embrace our culture and use your natural leadership skills to develop your team.
As Regional Manager, you’ll lead a diverse team across group of up to 16 shops within our London region, inspiring them to deliver ambitious targets and exceptional standards. Reporting into the Head of Operations, you’ll be accountable for all aspects of performance across your region:
· Consistent sales growth through innovation, sales analysis, improving operational efficiencies and controlling costs – generating income to fund Mind’s vital mental health support services
· Creatively finding new ways to acquire stock donations and to recruit volunteers
· Actively looking for new shop locations including large format shops, using your knowledge of the region
· Working with local Minds to promote their services and to understand the potential of developing meaningful partnerships.
We’re looking for someone who is an experienced leader, with a track record of delivering results through developing and motivating their people. We’re also looking for someone who is commercially aware, has strong strategic planning skills, understands retail and who lives and breathes our values:
· We put people first
· We never stop learning
· We’re stronger together
· We demand better for mental health
· We speak up for what’s right
Sound like you?
Join our team.
Due to our commitment to work/life balance, you must live within reasonable travelling distance of the region.
Mind Retail reserve the right to close the vacancy to applications earlier, should we receive a high volume of strong candidates. Therefore we encourage an early application.
About our benefits
As Regional Manager, you’ll receive:
· A competitive salary of £48,690 per year
· A company car (or Oyster card/public transport costs)
· A strong commitment to work-life balance with a working pattern that supports this, with the occasional weekend working
· 25 days’ paid holiday per year, plus bank holidays
· Development workshops & courses, to help build your career
· Comprehensive, personalised induction programmes, tailored to your role when you join us
· A huge variety of additional qualifications & development programmes for anyone looking to grow their skills
· Family friendly policies & enhanced pay
· A competitive pension scheme & life assurance, available to all our employees
· 25% staff discount in all Mind shops
· Access to exclusive discounts at over 160 retailers through our employee savings app
· Employee Assistance Programme
· Cycle to Work Scheme
· Interest free season ticket loan
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we’re going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve. There’s never been a more exciting time to join us.
Equality, diversity and inclusion
We value the power of diversity. We embrace the different perspectives that each of us bring. We are creating an inclusive working environment where everyone is appreciated for being authentic and bringing their whole selves to work.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working with us to share this commitment. In line with our Safer Recruitment policy, the successful candidate will be required to provide references and will be expected to undertake an enhanced DBS check with a check of the Children's Barred List and/or ‘Work with Adults' workforce check based on their role and responsibilities. A DBS check is a process to check someone's criminal record (if they have any). A Barred List is a list of people who are barred from working with children. To enable you to predetermine what might be disclosed in your DBS check, please use this disclosure calculator.
Mind Retail is an equal opportunities employer, welcoming applicants from all communities. We are committed to the fair treatment of our staff, potential staff and volunteers, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background.
This job vacancy is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020.
More details
For more information and a full person specification, please see the Job Description.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.




The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
City & Hackney Carers is a warm, welcoming and inclusive organisation which aims to improve the quality of life for unpaid carers. A cornerstone of our organisation is the provision of information and advice, enabling carers to understand their rights and entitlements.
We are seeking a bi or multi-lingual advisor (Bengali, Urdu, Hindi or Turkish) to deliver face-to-face, telephone and e-mail advice to unpaid carers and the people they support.
This post would suit someone with some advice experience who is looking to develop their skills. Our team work in a hybrid way with some office and community based delivery and some home working.
We seek a motivated, enthusiastic, self-starter who enjoys meeting people and being part of a team and wants to deliver the highest quality advice to unpaid carers
Please send in your CV and covering letter telling us how you meet the requirements of the person specification and we will select suitable applicants for interview.
Interviews are planned for week commencing 16th June but candidates with the right experience may be invited to interview before the closing date.
Please send us your CV and covering letter detailing how you meet the requirements on the person specification and we will invite suitable candidates to interview.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
LAE Tottenham seeks to appoint a proactive and enthusiastic individual to oversee the management, security and strategic development of the school’s IT infrastructure. They will oversee the maintenance of network systems, servers and IT services to ensure reliability, security and efficiency across the school. Working with the IT & Operations Manager, Business Director, Senior IT Technician and external providers, the postholder will ensure that the school’s IT provision effectively supports both operational and educational needs.
About us
LAE Tottenham is a selective 16-19 free school, which offers a rigorous academic curriculum alongside a broad co-curricular programme and exceptional pastoral support enabling students to access high tariff universities. In 2023-24, over 75% of students won places at Russell Group universities, from a cohort in which 50% of students had been eligible for free school meals at secondary school.
The Network & Systems Manager role will help us become sector leader in supporting students from lower income backgrounds to achieve the highest academic outcomes and this new role has been created so we can ensure we are fulfilling that mission.
The role is advertised on a part-time basis, with hours and working pattern to be discussed and agreed with the successful candidate. It is offered on a permanent basis.
LAE Tottenham
- Academically selective 6th form, opened in September 2017. Results in the top 3% nationally for attainment and progress.
- Principal Education Sponsor Highgate School and Lead Business Sponsor Tottenham Hotspur Football Club.
- Partnered by eight other leading independent schools - Alleyn’s, Chigwell, Haberdashers’ Aske’s Boys’, Harrow, John Lyon, North London Collegiate, Mill Hill and St Dunstan’s College, each offering departmental support, CPD, expertise and shared student experiences.
- Providing first-class support into top class higher education and employment, focused on academically ambitious young people
- Housed in a stunning new state of the art school building linked to the Tottenham Hotspur Stadium
- Sunday Times ‘State 6th Form College of the Year 2020-21
- Rated outstanding by OFSTED
LAE Tottenham offers a range of benefits to all directly-employed members of staff, including free breakfast and lunch and access to Benenden Health private healthcare.
We are actively working to close the gap in areas within the school that are currently underrepresented. To better reflect the diversity of Haringey, we especially encourage applications from within the Black community, as well as other members of our diverse community, to further enrich all aspects of our school.
LAE Tottenham is committed to the safeguarding and welfare of children and applicants must be willing to undergo child protection screening appropriate to this post, including checks with past employers and the Disclosure and Barring Service.
Please note that this role is ‘exempt’ from the Rehabilitation of Offenders Act 1974 and therefore, if shortlisted, you will be required to declare any convictions, cautions, reprimands and final warnings that are not ‘protected’ (i.e. filtered out) as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children. Further information is available on the school's website.
The closing date is 30th May 2025. Interviews are scheduled to take place w/c. 2nd June 2025.
(LAET will invite strong candidates to interview as applications come in throughout the designated advertisement period).
The client requests no contact from agencies or media sales.
Harris Hill are partnering with a fantastic charity, passionate about building better futures for people working in horticulture, in their search for a Caseworker based in London/SouthEast.
The Casework Team deliver help services which include advice, information and support for people working across horticulture. The team provide generalist advice across areas such as social care, health, benefits, housing and employment, often having an area of speciality.
Skills, Knowledge and Experience:
- Experience undertaking comprehensive holistic assessments across outcome areas of health, wellbeing, self-care, housing, money, family, relationships, safety and crime
- Experience of measuring the impact of interventions delivered
- Experience of delivering advice to people, across areas of employment, money confidence, housing, social care, benefits and health systems
- Experience in delivering a telephone helpline or advice service in the community or on occasion in service users homes
- Experience of scrutinising complex information to produce concise reports, comprehensive case records and high-quality casework and associated correspondence
- Highly developed communication skills including, discretion and capacity to deal efficiently, and effectively with people experiencing traumatic or difficult circumstances and/or from different cultural backgrounds
- Experience of using interpersonal skills, including active listening and questioning skills to understand the needs of others, causal issues to inform case management plans
- Ability to interact and network with line managers, colleagues, volunteers, partner organisations, external agencies and service users
- Ability to work flexibly across geographical regions as required
CVs are being reviewed on a rolling basis, so if this sounds like you, then please do get in touch for more information ASAP!
Please note, only successful candidates will be contacted with further information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
We are thrilled to be supporting a leading arts university, based in London, in their search for a permanent Student Data and Management Information Officer. The post holder will be responsible for ensuring effective and high-quality student data collection and reporting student data. They will also assist in the preparation and maintenance of the student academic timetable.
This is a full time role, starting as soon as possible, and will be based on site 3 days per week in central London, and the remainder remote.
The role involves undertaking development of new system processes under the direction of the Student Data and Management Information (SDMI) Manager. As part of this, the post-holder will be expected to have a good understanding of the student database (Tribal - SITS:Vision), in order to help establish robust working practices. This means working closely with the IT team.
Main duties and responsibilities will include:
- To support the production and submission of statutory student data returns to external agencies (e.g. HESA, OfS).
- To create and maintain a range of reports
- To enhance student data quality by ensuring adherence with applicable statutory body standards
- To use specialist knowledge and experience to identify issues and establish areas for service or process improvement.
- To handle queries and take an active approach to problem-solving
In order to be considered for this role, you will need to be familiar with SITS functionality with in-depth knowledge of one or two component areas of SITS Records Systems e.g. CAMS, MAS, SRS, e:Vision, and k nowledge of relevant issues in HE, particularly those relevant to student data and records management.
This post is looking to start as soon as possible, so you will need to be available immediately or at short notice in order to be considered.
If you are interested in finding out more information about this new opportunity, please register your interest below and submit your CV in Word format. Applications will be reviewed on a rolling basis, so please be sure to submit your details as soon as possible.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
Job Profile
CAFOD’s mission in the Catholic community of England and Wales is to inspire and equip Catholics to actively engage in the Church’s efforts to overcome poverty and injustice. Our regional teams focus on recruiting and supporting a dedicated group of volunteers within parish and school communities, empowering them to educate, engage, and inspire others to act in solidarity for the common good. Regional teams also collaborate with clergy and other representatives across the Catholic community to ensure CAFOD’s volunteer programme is aligned with faith life.
The primary purpose of this role is to provide administrative and communications support to the Community Participation Coordinators across England and Wales, with a focus on the West & Wales region as the first point of contact. This includes coordinating administrative tasks performed by office volunteers and identifying opportunities for process improvements. The role also involves volunteer recruitment administration, overseeing and training Office Volunteers, and ensuring effective database management.
This role can be based anywhere in the UK including our head office in London, working from home, from one of CAFOD’s Volunteer Centres, or a combination of both. The role requires occasional travel to London and other areas within the East & West side of the country. Travel expenses will be reimbursed, and time off in lieu will be granted for travel beyond normal working hours.
This is a full-time position (35 hours per week) and reports to the Volunteer Support and Development Coordinator.
Key Responsibilities Overview
The post holder will play a key role in driving smooth, efficient operations across CAFOD’s West & Wales region. As the go-to person for admin excellence and volunteer support, you’ll work closely with your line manager and colleagues in the East to streamline processes, improve systems, and keep everything running like clockwork.
You’ll lead on volunteer recruitment and engagement—welcoming new volunteers, managing onboarding, and ensuring everyone feels valued, equipped, and inspired to support CAFOD’s work. Your people skills and attention to detail will shine as you manage applications, data entry, and training coordination.
Communications will be at the heart of your role. You’ll create engaging e-bulletins and social media content that keeps our community informed and motivated, while ensuring messages are clear, consistent, and aligned with CAFOD’s wider goals.
You’ll be the guardian of accurate data, working with office volunteers to maintain up-to-date records that support smarter outreach and efficient workflows. Your collaborative spirit will help strengthen connections across teams, share best practices, and contribute to creative new approaches for engaging communities.
This is a role for a proactive, organised, and people-focused individual who’s excited to innovate, solve problems, and make a tangible impact in a supportive, values-led organisation.
Safeguarding
All CAFOD staff share responsibility to promote and maintain a strong safeguarding culture, including identifying the key actions they should take given their role and responsibilities.
Person Specification
Understanding our context
- Understanding Catholic identity: sympathetic knowledge of the life, culture and structure of the Catholic Church in England and Wales and an ability to work effectively within it and especially an understanding of parish community life.
- Understanding CAFOD: ability to express what motivates people to volunteer for, and support, CAFOD and the main activities in which Catholic community primarily participate. Being informed about, supportive of, and actively promoting our anti-racism work.
Working together
- Managing ourselves: strong interpersonal skills including an ability to develop personal relationships quickly and to convince others. Ability to be self-motivated and able to work in isolation linking with different people in a variety of contexts; confident with articulating support required for you to work well.
- Working with others: builds positive and fruitful partnerships, particularly with volunteers; works effectively as part of a team which may work at a distance to ensure sharing of good practice and shared workload; being willing and able to help other team members and be helped to achieve delivery of shared objectives.
- Communicating: ability to identify how best to communicate instructions and processes clearly and how this helps achieve the objectives CAFOD seeks to deliver and how to share knowledge and information across teams.
Making change happen
- Managing resources: confident with processing data for planning, monitoring and reporting: proven time-management, data-management and organisational skills/experience of delegating tasks clearly and making improvements to processes.
- Achieving results: ability and willingness to focus on achieving efficiencies, especially in support of regional plans for community participation and income growth.
- Managing our performance: ability and willingness to work to targets and achieve results.
Job-Specific Competencies
Administrative Process Improvement:
Proven ability to assess, streamline, and document administrative processes. Strong organisational skills are required to manage a variety of tasks and ensure efficient delegation to volunteers. Ability to identify inefficiencies and propose practical solutions to enhance office operations.
Volunteer Recruitment & Engagement:
Expertise in recruiting, onboarding, and maintaining volunteer engagement. You will build strong relationships with volunteers, ensuring their experience is positive and aligned with CAFOD’s mission. Experience in using volunteer management systems and managing volunteer data is essential.
Communication & Content Creation: Strong written and verbal communication skills, with experience in producing engaging content for e-bulletins, newsletters, and other media resources. Ability to tailor messaging to different audiences, ensuring clarity and consistency in CAFOD’s communications.
Data Management & Accuracy:
Attention to detail is crucial for maintaining accurate records. Experience with databases, data segmentation, and ensuring data integrity is essential. A strong understanding of data protection standards, including GDPR, will be necessary.
Collaboration & Team Communication:
Effective communicator with internal teams, ensuring smooth communication and alignment across various regions. Ability to foster positive working relationships and collaborate across teams, both virtually and in person. Proficiency with communication tools like Microsoft Teams and Zoom is required.
Training & Support:
Experience in delivering training to volunteers and staff, ensuring they have the necessary skills and knowledge. Ability to provide ongoing support to regional office volunteers, helping them succeed and contribute effectively to the team.
Adaptability & Problem-solving:
Flexible and resourceful, able to adapt to changing priorities. You will be expected to identify challenges and propose solutions to keep operations running smoothly.
Commitment to CAFOD’s Mission & Values:
A deep understanding of CAFOD’s mission and Catholic social teaching, with the ability to align volunteer engagement and administrative activities with the organization’s goals of addressing poverty and injustice.
Use of Digital Tools & Systems:
Competence in using databases, Microsoft Office Suite, and collaboration tools. Ability to train volunteers in these systems to ensure smooth operations across teams.
Project Management & Accountability:
Ability to manage multiple projects simultaneously, ensuring tasks are completed within deadlines and to a high standard. You will be responsible for delivering results aligned with CAFOD’s objectives.
Safeguarding for Children and Vulnerable Adults
CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect. CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount. Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents. This post involves contact with children, young people and vulnerable adults, or has responsibility for people who will do, and applicants will be subject to specific checks related to safeguarding issues. If based in the UK the post holder is required to present or obtain a Disclosure from the DBS (Disclosure & Barring Service). If the post is based outside the UK the post holder will be subject to a different checking process.
All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures.
Please click here for a full list of CAFOD’s Staff Benefits
Come and join us and help make a real difference in the lives of the world’s poorest communities.
CAFOD is an equal opportunities employer. Recruitment and selection procedures reflect our commitment to safeguarding children and vulnerable adults.
CAFOD is the official Catholic aid agency for England and Wales tackling poverty and injustice across the world.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
With oversight by the Director of Science and Regulatory Affairs, you will support the collection, preparation, organisation, and use of the Science team’s key information resources which contribute to ensuring that our work and external communications are underpinned by accurate and robust evidence.
You will support the Science team in inputting to marketing and fundraising efforts as well the preparation of press releases and other forms of external communication. Your work will contribute to ensuring that the organisation’s advocacy, media and supporter communications are based on accurate, evidence-based science.
You will also work with the organisation’s press and media function to help maintain the quality of media coverage relating to animal testing and animal-free science. In collaboration with colleagues, stakeholders, and partners you will work to support research and contribute to the production of high-quality scientific material which can be used to advance the agenda to end all animal testing, including through the provision of the organisation’s digital education service.
Key responsibilities:
- Support the preparation, organisation, and maintenance of key Science team information resources which underpin our work and provide support for their use across the organisation. This includes responsibility for maintaining a well-organised central knowledge base to ensure our work is easily tracked, accessed and referenced.
- Support and input into research and contribute to the production of high-quality scientific material, including briefings, reports, presentations, posters, and summaries of the latest developments to support the Science team’s work. Contribute to the preparation of accurate and timely press releases and support increased media coverage for our organisation.
- Support the preparation and maintenance of up-to-date briefings for internal and external use on emerging trends and latest developments in non-animal approaches, as well as helping to maintain the organisation’s specialist expertise in key regulatory toxicology topics.
- Contribute to raising awareness across the organisation on animal testing issues and the work of the Science team.
- Provide support to the Director, and Deputy Director, of Science & Regulatory Affairs on regulatory toxicology and other scientific issues, as required.
- At the request of the Deputy Director of Science & Regulatory Affairs, undertake any other duties consistent with this post.
Personal attributes needed for this role are: Essential Skills and Personal Qualities
- Ability to assimilate scientific information and describe it this succinctly and with clarity for the lay person.
- Ability to search for, select and critically analyse large amounts of scientific information.
- Excellent interpersonal and team-working skills.
- Excellent written and verbal communication skills, including presentation skills.
- Ability to work flexibly and independently as required.
- Excellent organisational skills including an ability to prioritise and manage multiple tasks with clear attention to detail.
- Strong commitment and ability to build strong, mutually beneficial relationships with colleagues across the whole organisation.
- Good working knowledge of Microsoft Office packages.
- Commitment to animal protection and support for the vision, mission and values of Cruelty Free International.
Experience and Knowledge
- Experience of animal testing and/or non-animal methods.
- Demonstrable experience of delivering on research projects.
- Excellent track record of assimilating scientific information, drafting accurate and robust scientific reports and briefings, as well as web copy and articles.
- Experience of presenting complex scientific information to internal and external audiences at events and meetings.
- Experience of digesting complex technical information to advise colleagues and external partners.
- Experience of successful networking with external colleagues, stakeholders and partners.
Education and Professional Qualifications Required
- Post or graduate qualification in the biological or chemical sciences or qualified by relevant work experience.
Desirable Criteria
- Experience in regulatory affairs and/or toxicology.
- Familiarity with regulations governing toxicity tests, particularly for chemicals and pharmaceuticals.
- Familiarity and personal interest in opposition to animal testing.
- Familiarity with the charitable and not-for-profit sector.
- Interest in science communications
Applications are to be emailed and must include a current CV and a written statement of not more than 400 words that demonstrates suitability for the role.
The client requests no contact from agencies or media sales.
Job Title: Resident Liaison Officer
Hours: 35 hours (full time)
Location: ISHA, 102 Blackstock Road, Finsbury Park, N4 2DR
Salary: £36,790 per annum
Contract: Permanent
Are you passionate about making a real difference in people’s lives? Do you believe that residents should be at the heart of everything we do, and that everyone deserves a safe, warm, and well-maintained home? If so, we want you to join our team as a Resident Liaison Officer at ISHA.
We are looking for someone who:
- Has excellent communication and interpersonal skills.
- Is empathetic, proactive, and genuinely passionate about supporting communities.
- Has experience in customer service, housing, or community engagement.
- Can manage multiple tasks effectively while maintaining a resident-first approach.
- Thrives in a collaborative, people-focused environment.
This is a fantastic opportunity for the right person to join our small, but supportive, team that makes up one element of the wider Housing and Neighbourhoods directorate.
As a Resident Liaison Officer, you will be the vital link between ISHA and the people we serve. Your role will be to build strong relationships with residents and leaseholders, ensuring they are informed, engaged, and supported through any housing-related matters, including repairs, refurbishments, and community initiatives. It’s important to us that you’re someone who keeps residents, and their homes, at the heart of your work.
This role will suit you if you have an eye for detail, a head for problem-solving, and ideally, a sense of humour — because that always goes a long way when we’re having a hard day, which is inevitable.
Some key responsibilities include:
- Talking with residents and leaseholders, addressing queries, concerns, and feedback with empathy and professionalism.
- Communicate clearly and effectively about ongoing works, projects, and changes affecting residents.
- Work closely with contractors, and Housing and Neighbourhood colleagues to ensure minimal disruption to residents’ daily lives.
- Attend resident engagement activities, ensuring their voices are heard and valued.
- Advocate for residents' needs, helping to shape our services with their best interests in mind.
Don’t feel you meet every single requirement? Studies have shown that some candidates are less likely to apply to jobs unless they meet every single requirement. At ISHA, we are dedicated to building an inclusive workforce, so if you’re excited by this role but your experience doesn’t quite align perfectly, we encourage you to apply anyway. You just might be the right candidate for this, or other roles, because of your transferable skills.
About ISHA
We are a small but ambitious housing association at a critical juncture. Our ambition is for the communities we are anchored in and exist to serve, and we have done and achieved much over the past few years. But in these challenging times we know we’ll achieve nothing unless we are equally ambitious for own our people.
Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. We strive to build a more diverse organisation, where everyone feels empowered to bring, and be, their best self to work.
We can’t be a brilliant landlord if we don’t partner with brilliant colleagues. Could you be one of them and be trusted to make the difference?
If this sounds exciting, we want you on our team. Please do submit an application.
Staff Benefits
We’ll offer you a generous pension scheme (up to 10% employer matched contributions and a death in service benefit), 29 days annual leave (increasing after five years’ service), eye care vouchers, a cycle to work scheme and other great benefits (see attached). We have an evolving wellbeing offer, that is being developed following employee feedback, and we will invest in your professional development with on-going training and career development opportunities.
Inclusion and Diversity
We want ISHA to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBTQ+, disabled and neurodiverse communities to make a real difference to our residents so that passionate commitment to customers, respect for everyone, pride in Team ISHA and trusted to make the difference remains at the heart of everything we do.
This role is based at our Head Office but there is some flexibility to work in a hybrid way if preferred.
Deadline: 09:00 30 May 2025
Interview: 16 June 2025 in person at 102 Blackstock Road
Please note: We can only accept applications from candidates with eligibility to currently work in the UK.
Interested?
Please click the apply button. You will then be redirected to our website where you can find out more information and complete your application.
Once you have landed on our website, you will need to do the following in order to apply for this role:
Application Process
Please apply with your CV and a covering letter telling us: -
(a) After reading the job description and person spec, why you feel you are a great fit, and how your experience matches the skills and requirements of the role?
(b) About one challenge (ideally work related) that you have had, how you managed it, and what did you learn?
(c) What you enjoy most about working in income related environment or where you have delivered excellent customer service.
(d) When completing multiple tasks with competing deadlines, how do you prioritise?
(e) Anything else you want us to know about you.
Please note: We can only be able to accept applications from candidates with eligibility to currently work in the UK.
Applications sent without a covering letter will not be accepted.
Asking for adjustments
ISHA is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, please contact us.
No agencies please
Education and Events Coordinator
London
£24,652 - £27,351
Our client looking for an enthusiastic and organised Education and Events Coordinator to join their team. This is a dynamic and varied role within their Education Directorate, where you’ll be providing both on-the-day and behind-the-scenes administrative support for a wide range of educational events, programmes, and services. You will be supporting activities such as workshops, online courses, accreditations, and collaborative masters’ programmes with university partners.
Key Responsibilities
- Administrative Support: Provide high-quality administrative support for the portfolio of educational events, products, and services.
- Customer Service: Offer exceptional customer service to our learners, clients, and faculty members.
- Event Coordination: Assist in coordinating the logistics of teaching days, including venue bookings, catering, travel arrangements, and delegate registration.
- On-the-Day Support: Provide operational support at events, ensuring smooth delivery and assisting with participant and VIP speaker needs.
- Communication: Be a point of contact for enquiries via email and phone, providing accurate responses and excellent service.
- Collaboration: Work closely with various teams across the RCP to support event management, marketing, quality assurance, and more.
- CRM Management: Accurately update delegate information and maintain records in line with GDPR guidelines.
- Learning and Development: Opportunity to expand your skills and take on new responsibilities as you grow in the role.
- Occasional Travel: Some regional travel may be required to support activities.
Key Requirements
Essential:
- Educated to degree level or equivalent work-based learning experience.
- Experience in event coordination or a similar administrative role.
- Excellent communication and writing skills.
- Strong interpersonal skills and ability to work effectively as part of a team.
Desirable:
- Experience in education, membership, or healthcare sectors.
- A professional marketing or project management qualification.
- Familiarity with marketing to both UK and international audiences.
- Analytical and project management skills.
- Positive staff engagement and professional development outcomes
- Meeting objectives and contributing to the RCP’s values.
Closing date: 12 June 2025
Interview date: TBC
Our client positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity.
Our client is all about our people – their members, staff, volunteers and leaders. They educate, influence and collaborate to improve health and healthcare for everyone and know they can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into their community people who represent the 21st-century medical workforce and the diverse population of patients they serve is a priority for them.