The Role

To provide effective and efficient co-ordination of resources and support for the learning and accreditation team and the learners across all SafeLives’ training programmes.

SafeLives’ Training Team develops the knowledge and skills of professionals responding to victims and survivors of domestic abuse, whether adults, young people or children. The programme includes sector-leading accredited training – foundation and expert courses – for independent domestic violence advisors (Idvas) and independent domestic abuse advocates in Scotland (Idaas), independent sexual violence advisors (Isvas), domestic violence and abuse outreach workers, and other frontline workers who come into contact with people experiencing domestic abuse. This includes the delivery of Domestic Abuse Matters, a change programme for police officers and staff in England, Wales and Scotland.

The team also runs SafeLives' Leading Lights programme, which recognises and rewards good and safe practice in domestic abuse services across the UK. Leading Lights is increasingly seen by commissioners as a prerequisite standard for a quality service. 

You will be printing, collating and couriering training materials for all training programmes coordinated and delivered by the Training & Development Team. You may also be involved in the evaluation of our training programmes.

SafeLives is very proud of its reputation for high-quality training programmes, and your role in maintaining our standards and delivering for learners will be vital. The successful post holder will support a wide range of internal and external stakeholders. You will get an insight into all the workings of a charity which is really well regarded and innovative and will support colleagues and learners to fulfil our values: rigorous, human and brave.

This role is based in Bristol (home-based during the COVID-19 pandemic) with some occasional travel across the UK.

Benefits include a generous package including 25 days’ holiday per year plus public holidays, employee pension scheme with 4% employer contribution, Cycle2Work scheme, 365 days a year Employee Assistance Programme.

If this challenge sounds as exciting to you as it does to us and you believe you have the qualities we have described, please take a look over the job description and submit a 500-word cover letter, CV and equal opportunity form.

Closing date: Friday 2nd July 2021

SafeLives is a committed provider of equal opportunities for all, please see our job description for full details.

No agencies please.

The role of the National Office coordinator is to manage and to maintain the smooth running of the office, support the Chief Executive Officer and to assist other SAMM staff, Trustees and Volunteers in the development of the organisation.

To develop the services of SAMM to promote the needs of those bereaved by homicide and offer advice, assistance and practical support to them.

The Co-ordinator is responsible for the development and maintenance of the national database and the overall coordination of administrative functions within SAMM.

The role involves the line management of the office assistant coordinator and volunteers.

We want to hear from all interested candidates, and to be considered for the position we strongly recommend submitting a detailed covering letter along with your CV, outlining why you're right for the role.

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This is an exciting time to join Sported as our Volunteer Services Manager, you’d be part of an organisation delivering vital services for community groups and young people – knowing that our support is a genuine lifeline for small grassroots groups and the young people they support.

As Volunteer Services Manager, you will lead on the development and delivery of our volunteer programme ensuring we are fulfilling the needs of our members and meeting the expectations of our volunteers.  You will possess ideas, ambition and leadership qualities to make the most of the Sported volunteer programme and build collaborative approaches.

You will be joining a diverse team of exceptional people from across the UK, all with an enviable purpose and drive to deliver the best service to our network of groups, volunteers and partners.

To provide effective general administrative support to Autism Service (AS) staff and provide specific administrative support to the Autism Adviser.

These include:

• Understanding and working within all Barnet Mencap policies including Safeguarding; Equality, Diversity and Inclusion; Data Protection; and IT. 
• Receiving and inputting referrals and enquiries onto our CRM database, Charitylog.
• Maintaining the waiting list and diary; calling clients and booking appointments for the Autism Adviser; sending Zoom/Teams links; sending consent forms and other AS information. Offering IT support to the Autism Adviser.
• Entering AS client data onto Charitylog and keeping client records up to date; updating and renewing GDPR and other consent forms; uploading relevant documents; ensuring data is held within GDPR principles.
• Printing and posting correspondence for clients, GPs and other professionals.
• Liaising (by phone, letter or email) with GP practices and other services, as needed to support clients.
• Maintaining an up-to-date email address list of clients (according to clients’ consent). Maintaining up to date lists of clients to be invited to specific events by email and/or text (Peer Support Group, women’s group, workshops, etc.).
• Producing a monthly newsletter to be emailed to clients. Researching and compiling events and information to be included in these newsletters.
• Maintaining bookings and workshop attendance lists. 
• Participating in supervision, appraisal and training.
• Attending weekly AS team meetings, staff meetings and other meetings as required
• Helping to facilitate the group activities for clients, such as attending online or in person Peer Support Group and other meetings as needed.

Knowledge/Skills

A lived experience of autism is desirable

An understanding of the different communication needs of people on the autistic spectrum

An understanding of autism and a willingness to attend autism awareness training.

Good knowledge of Microsoft Office 365, including Outlook and SharePoint; Knowledge of remote meeting technology e.g. Zoom and Teams. Ideally to have knowledge of Publisher and CRMs such as Charitylog.

An understanding of data protection and what is personal information, and a willingness to undertake data protection training

An attention to detail and being organised

Being a team player and able to manage one’s own workload

An ability to prioritise and follow up on many ongoing cases.

A willingness to discuss issues openly with rest of the team.

EQUAL OPPORTUNITIES

The organisation actively promotes equal opportunities policies and anti-discriminatory practices at all times.

PROMOTION OF SERVICE

Barnet Mencap develops links with the community and other organisations and promotes positive images of people with learning disabilities and autism. It is expected that the post holder will perform the role in a way that furthers the values of the organisation with reference to equal access and opportunity and quality of service provided.

GENERAL

The duties and responsibilities of this post may change over a period of time. Only significant additional duties or responsibilities as required by the Chief Executive will render the post for re-evaluation.

Victim Support is looking for a full time Independent Service Coordinator. The position will be based in The Vassall Centre in Bristol, subject to government and organisational guidelines on safe working.

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System.. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

The purpose of the Independent Service Coordinator is to oversee a small staff team who receive referrals for people affected by crime in Avon and Somerset and provide timely and effective interventions, needs and risk assessments. The post holder will also promote the services of Victim Support in Avon and Somerset.

To be successful in this role you will have excellent communication skills, the ability to work effectively in a busy environment and a commitment to improving the lives of people who have experienced crime. You will work flexibly and creatively as part of the wider Avon and Somerset staff team.

There will be occasional requirement to work some evenings and weekends.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata) increasing to 30 on length of service, voluntary benefits such as season ticket loans and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are outlined in the person specification under essential and tested area. In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.

If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.

Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities.

Would you like to work for a leading mental health charity?

Do you want a rewarding career where you can really make a difference?

If yes, join us here at Rethink Mental Illness.

Due to exciting and rapid growth of Rethink Care Navigation Services we are looking for an experienced service coordinator to manage our Care Navigators that are based in various integrated services across the UK. Your role will be a permanent position, working full time, 35 hours per week working from home. You will need to be able to travel as occasional service visits will be required to our services across England. 

Our Care Navigation service aims to ensure that people can live a full life in their community by receiving support to access appropriate housing, jobs, volunteering opportunities, meaningful and physical activities as well as support to navigate the intricacies of the benefit system. We also work to identify new carers and to make sure that the carers we identify have access to the right support that is specific for their needs.

As the Service Coordinator, you will provide operational support and supervision support to the Navigation team.  As well as being the point of contact for the Service Managers and Care Navigators, you will also be a point of contact for commissioners and other statutory and non-statutory colleagues.  You will develop processes and protocols to underpin new operational delivery and you will manage and promote positive working practices and relationships.  You will trouble shoot operational issues and promote the service through new business development as well as quality auditing services to ensure we are delivery high standards of care. 

Who are we?

We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”

In everything we do, we seek to demonstrate our values: Passion, Commitment, Openness, Hope, Expertise, Equity and Understanding. If these values resonate with you, we would love to hear from you.

What else will you be doing?

• Providing operational support for Care Navigation Services across a range of services and for new projects as they emerge.
• Completing supervisions and appraisals for Care Navigators.
• Initiating and building relationships with a wide range of stakeholders in the community to develop the service.
• Updating stakeholders regularly through a variety of means.
• Working closely with all partner organisations and statutory colleagues.
• Scoping and developing processes and protocols to support the partnership and operational delivery across a variety of projects.
• I maintain an up to date and in-depth knowledge of the health and care navigation services.
• Ensuring all staff are supported and developed through on the job coaching, individual supervision, group supervision and appraisals, identifying and promptly addressing learning and development needs.

Do you have what we are looking for?

• Empathetic and have knowledge of/an interest in community mental health provision.
• Line management experience including interviewing and recruiting.
• Experience of networking and building relationships with a wide range of people.
• Experience of delivering and developing projects/programmes.
• Experience of working in the health and wellbeing sector.
• Experience of partnership working and engaging with a diverse range of stakeholders.

What will you receive?

You will have plenty of opportunities to enhance your abilities with the opportunity to make a real difference every day. In addition, you will have excellent development opportunities including funded training, career development and a range e-learning courses. You will also receive:  

• Salary of £25,053.50 to £28,336.13 per annum (Incl. of London Weighting) 
• Annual increments up to the top of the band  
• Contributory pension scheme
• Life assurance and employee assistance programme
• 25 days annual leave rising to 30 days plus bank holidays  
• Your "Rethink Day" - 1 day’s additional leave (pro rata) on your Birthday
• Eyecare vouchers

Don’t just change jobs, change lives!

Just a couple of final things,

We welcome applications from everyone, applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer/Questioning+ (LGBTQ+), people with a disability, or those from Black, Asian and Minority Ethnic (BAME) backgrounds are actively encouraged to apply. We are proud to have also been awarded Disability Confident employer status. We have an ambition of becoming an anti-racist organisation and we recognise there is more to do in ensuring our recruitment is fair and inclusive, which is why we are recruiting new roles in helping us to achieve this. Please be mindful that we may need to close adverts early if we receive a high volume of applications, we therefore encourage you to apply as soon as possible. If a shortened closing date has a significant impact on your ability to apply, please let us know.

About the role

As part of the co-ordinator team, take responsibility for co-ordinating and delivering activities such as the development and maintenance of our garden space with members and volunteers, cooking lunch with members, and engaging members in a variety of other activities. 

About us

Headway East London is a charity supporting people affected by brain injury. Working across 13 London boroughs we offer specialist support and services for survivors and their family. We offer therapies, advocacy, family support and community support work alongside our day service: a community venue where people can make the most of their abilities and interests. We also promote awareness and understanding of brain injury by providing information to the public, and offering training to university students, professionals and businesses.  Our vision is to build a community where people with brain injury are valued, respected and able to fulfil their potential. 

A short description of what you will do…

• Develop and run activities in response to the needs and interests of members
• Prepare and cook lunch with our membership once a week
• Offer key working support in areas such as benefits, housing and debt management

Main duties and responsibilities

• Support members to participate in a variety of activities, occupational projects and therapies
• Plan and organise outings and special events for members
• Adhere to Headway’s policies & procedures, including the completion of all relevant risk assessments
• Act as key worker for approximately 12 members; oversee their programme of activities and therapies and review their progress with them at least once a year. Offer information, advice and advocacy as necessary and refer more complex issues to the Casework Team
• Share responsibility for overseeing the wellbeing of members identified as having high support needs, including the maintaining of comprehensive individual risk assessments for those members.
• Assist members with basic care requirements, as required.

Closing date for applications is 9.00am 17th June 2021. Interviews will take place on 29th June 2021.

For more information about what the job entails, please refer to the Job Pack.

This is an exciting new role within our Emotional Wellbeing & Mental Health services team, This varied and fast paced role will see the successful candidate oversee the administrative work of the team, along with developing and promoting our counselling and therapeutic services. Working closely with the Service Manger the ideal candidate will hold a high level of professionalism and be highly organised and have experience in leading a service. 

Job purpose: To co-ordinate, lead, develop and expand our counselling and therapeutic services and to ensure the smooth running of these services

Main Responsibilities 

Service Management & Development

 To coordinate and manage a safe, professional and accessible online and face to face counselling and therapeutic service alongside the EWMH Services Manager

 To manage a team of administration staff including holding regular one-to-ones, undertaking annual appraisals and running regular administration team meetings

 To lead on work (working closely with the EWMH Services Manager) to develop and review appropriate policies and procedures, including referral, cancellation, assessment, safeguarding and administrative procedures.

 To work with the EWMH Services Manager to develop and implement a business plan for the service

 To manage administration linked to the recruitment and induction of both volunteer and sessional counsellors including shortlisting, interviewing, taking references and completing DBS checks

 To work with EWMH Services Manager to liaise with local training providers regarding trainee counselling placements.

 To ensure adequate professional supervision and attendance by counsellors, managing the process with the EWMH Services Manager

 To develop and expand existing service provision to meet the requirements of the various contracted services, principally the EWMH services contract with Surrey Wellbeing Partnership.

 To promote and publicise the counselling and therapeutic services among relevant agencies, referrers, service users and potential service users.

 To produce leaflets, posters and promotional material as necessary

 To liaise and network with relevant statutory and voluntary sector partners and regulatory bodies. 

Service Delivery/Administration

 To manage referrals ensuring each referral is added to the client record system (currently Evide) and that contact is made with the parent/carer and/or child to establish interest

 To maintain and manage the counselling and therapy waiting lists, arrange assessments and allocate sessions 

 To maintain and manage the client record system

 To ensure counselling rooms and venues are booked as and when needed and to liaise with external venue providers

 To organise clinical supervision and monitor attendance at and engagement with supervision by counsellors and other therapists

 To report to and liaise with line management regarding the delivery of the service

 To ensure that client complaints are investigated and dealt with appropriately

 To work with the EWMH Services Manager to identify and manage safeguarding and other risks and to liaise with the Designated Safeguarding Lead in line with YMCA East Surrey protocols

Service Monitoring & Evaluation

 To set up and maintain appropriate record keeping systems in line with data protection requirements

 To ensure service outcomes and outputs are effectively monitored and evaluated and prepare service statistics monthly in conjunction with EWMH Services Manager

 Production of monthly and annual reports on activity and impact and outcomes

 Production of an annual report for the service and input to the wider YMCA East Surrey Annual Report

 Production of client case studies for internal and external communication purposes

Hours of work: 28 hours per week (to be worked over 4 days between Monday and Friday 9am to 5pm)

Location: Based from YMCA Hillbrook House, Redhill

Salary / pay rate: £19,200 - £21,600 per annum for 28 hours per week, depending on experience

Annual leave: Four weeks (pro-rata) plus bank holidays. Holidays increase after two years service to a maximum of five pro-rata after six years service. The holiday year runs from 1 April to 31 March each year.

Benefits: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents. There is free parking available at YMCA East Surrey sites. YMCA East Surrey also operates a Bike to Work Scheme.

Sands is the leading stillbirth and neonatal death charity and exists to reduce the number of babies dying and to support anyone affected by the death of a baby, before, during or shortly after birth.

We are looking to recruit an experienced bereavement professional to coordinate Sands’ support services in Scotland, supporting bereaved parents and the health care professionals caring for them. This is a key role which will help us to promote Sands’ vision; a world where fewer babies die and when a baby dies those affected receive the best care and support for as long as they need.

There are 174 babies stillborn annually in Scotland, which is 4 stillbirths every week; this is better than the UK average but there is variation across the country. 110 babies also die neonatally in Scotland every year, which means 6 babies die in Scotland every week.

In this vital role you will be responsible for ensuring the quality and distribution of Sands’ bereavement support services and resources across Scotland working with our groups across the country and developing new channels of support. 

Sands Scotland Volunteer Befrienders provide vital peer support to bereaved families across the country and your role will be to ensure that:

• Sands reaches as many and as diverse a range of bereaved families as possible
• Befrienders receive the training, support and resources needed to provide these services
• An ongoing recruitment programme to ensure that services are sustainable and effective
• New support groups are developed in areas where needed

You will link with other bereavement support services across Scotland, including but not solely those associated with stillbirth and neo-natal death and ensure collaborative working wherever possible.

Excellent verbal and written communication skills are essential, as you will need to engage with a wide range of internal and external stakeholders.

You will need to demonstrate a high level of commitment to safeguarding, strength-based practice and equality as well as awareness of grief theory and recovery models.

Recruiting for a Mental Health Service Coordinator to join our Mental Health Service in Tower Hamlets!

GBP 23,000 working 40 hours per week, plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Coventry Road provides support for up to 20 customers in individual flats. The building has a large space referred as Recovery Centre which is used for a variety of group activities including gardening, yoga and RESET drop-in sessions which offer advice on drugs and alcohol.

Cudworth Street consists of 12 self-contained step-down flats for customers preparing to move into more independent accommodation in the community. All flats are furnished with white goods, a dining table and chairs, a sofa, a coffee table, a wardrobe, a bed and bedside cabinet. The service is defined as high needs 'fast stream', meaning that all new customers are expected to move on within two years. Many customers will begin their time with us in Coventry Road and then progress to Cudworth Street as they prepare to move into more independent living.

Job Overview:
We are currently on the hunt for a self motivated individual looking to further develop from an existing support worker role or someone is up for a new challenge. This is an exciting opportunity involving working alongside Look Ahead customers fostering community links and enabling continued independence and inclusion of customers within our community in Tower Hamlets.

The successful candidate will be part of our team at Coventry Road (Mental Health Supported Accommodation) and will also carry a small caseload of customers as a part time support worker. This is a 40 hour full time post split into half service co-ordinator position and half support worker. 2.5 days will be allocated for the Recovery Centre post which will involve running day to day activities and liaising with external agencies to delivery various activities which promotes customers well being and enhances opportunities around ETE, leisure and recreation work.

We're looking for a passionate, dedicated person to join us at this exciting time. We need someone who is committed to achieving excellence in everything they do - always asking 'how could we do this better?' People who believe in everyone's' potential and aspire to identify, nurture and develop it. People who understand that customers, colleagues, stakeholders and commissioners can work in partnership as one team to make positive changes to lives and communities. This is a shift work pattern involving some weekend duties

Key Responsibilities:
- Day to day safe running of the recovery centre
- Proactive resourcing of the centre with partners in the local community and voluntary organisations to provide a range of opportunities for customers in the community
- Monitor programmes / activities to ensure delivery of outcomes for customers and commissioners
- Review and develop recovery centre activities with customer steering group and other stakeholders
- Work with customers in the services to run regular 'in house' activities, including the sourcing of externally run activities that take place in the service. It is essential that customers are involved in the design and delivery of these activities
- Ensure programme of activity at the resource centre meets local particular needs and demographically appropriate (ie developing ESOL classes for customers who do not have English as first language, developing a group of customer interpreters who provide interpretation for other customers)
- Manage volunteers in the service, including peer mentors from Look Ahead's customer base
- Assist with the involvement of customers in the design and delivery of their service, e.g. in recruitment, inductions of staff, budgetary control and helping to establish a customer led mental health peer mentoring service
- Establish a remuneration package for customers involved in the design and delivery of their service, focusing on the development of time credits and relevant qualifications
- Involving customers in the design and delivery of all of the above key responsibilities
- Support fundraising and the delivery of associated programmes of activity
- Engaging in learning and development activity to increase knowledge and skills
- Adhering to Look Ahead's policies and procedures
- Work alongside support staff at services to develop individual customer support plans
- Occasional out of hours work e.g. evening and weekend meetings, courses or events
- Maintain records as required at the project under the direction of management
- Participate in team meetings/reviews and the general development of the Coventry Road and Cannon Street Road services
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

Skills, Knowledge and Experience:
Essential:
- Experience working with vulnerable adults

For the full job description, please visit the Look Ahead website.

Head of Advice Services

Hours: Up to full time 37 hours per week*

Location: Norwich or Great Yarmouth, with a county-wide remit

Type of role: Permanent

Salary: £33,763 - £38,744

* Flexible Working: Options available, part time applications will be considered on a job-share basis or stand alone with sufficient hours for the role to be covered.  If applying on a part-time or job-share basis please state the hours you require to work.

About MAP

We are advisors, counsellors, youth workers and other professionals working together to provide the best support we can to young people aged 11-25, in a way that works for them. All of our services are free and confidential.

We listen to what young people have to say and find out about their needs and strengths. We get to know each of them as an individual person. We think being professional and young person centred are equally important. All our staff are approachable, friendly and well qualified. We aim to provide everything under one roof so young people are able to access different types of support in one place.

About the Role

MAP have an exciting opportunity for an experienced manager to strategically lead the ongoing delivery, evaluation and sustainable planning of our advice services for young people aged 11-25. Our holistic advice offer includes the provision of advice on housing, money, benefits, employment, education, training, relationships, sex and mental health.  Our advice services also include mediation, young parents’ advocacy, mentoring and social prescribing. Mental health needs are particularly common with the young people using our advice services and we are planning to develop our work in this area.

This will involve the leadership and management of:

• A highly motivated team
• Performance, projects and budgets
• Operational planning for the advice team
• Safeguarding and the health and safety of young people across MAP
• Maintaining operational systems, policies and procedures, in compliance with legislation, regulations and quality standards.
• Maintaining and promoting a positive, reflective and value-based culture

The successful candidate will be an experienced people manager ideally with a background of working with young people.  Project and risk management is also essential to succeed in this role.  Exceptional candidates will have experience of leading people through organisational change and will be able to demonstrate positive results and outcomes including rising to the challenge of continuing to deliver high quality services during Covid-19.

The successful candidates will receive a range of benefits including:

• competitive salary
• generous pension contributions
• company sick pay
• excellent on-going training and development opportunities
• support from an established and reputable team
• corporate events and activities
• wellbeing focus
• regular line management
• flexible working
• 30 days holiday increasing to 35 after 5 years’ service (plus bank holidays)
• access to benefits including  cycle to work scheme

Occasional flexibility around hours will be required to meet the needs of the service.

MAP is committed to safeguarding and protecting all children and young people and will do so by implementing robust safer recruitment, selection, induction, training, support and ongoing performance management of employees and volunteers.  Appointments will be made subject to a  satisfactory enhanced DBS check and two satisfactory references.

About the Together Trust

We’re one of the North West’s leading disability charities, offering individual care, support and education to thousands of people each year.

Our work wouldn’t be possible without our incredible team of staff and volunteers who are positive role models to the people we support.

You’ll be joining an organisation driven by its values and desire to see meaningful change - the people we support really are at the heart of everything we do.

We want you to grow and develop - so we’ll support you to shape the career that you want to have.

We can’t promise a job with us will be easy. But what we can say is your work will be filled with meaning.

A job at the Together Trust is more than just a job. Together we’ll change lives.

The Together Trust are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. It is a commitment we expect and require from all our staff and volunteers. All Successful applicants will undertake stringent recruitment checks including an enhanced DBS.

Our personalisation and community services team aim to provide extensive care and support to individuals and their families, promoting independence and inclusion within their local communities.

We have several opportunities, Permanent and Temporary, to join our busy team.

The post holders will act as co-ordinator for the service as required; providing advice, taking detailed notes from families/young people, liaising with local authorities, schools, other professionals and mediators in order to arrange meetings.Report on a range of factors related to the business as it stands now and grows in the future; keep, maintain and update official records relating to staff, people supported, statutory and professional contacts.

The post-holders will be expected to be flexible in their approach and be prepared to undertake other duties when required.

Benefits

You'll get to help the people we support celebrate along the road to a brighter future. And, be part of an incredible team of like-minded peers. Together we work hard, laugh a lot, and support each other. We also have a range of rewards and benefits for our staff:

• 25 days annual leave (plus bank holidays. Pro rated for part time roles) rising to 27 days after 5 years and 30 days after 10 years.
• A company pension plan with 7% employer contribution

• Opportunity to purchase a health plan to claim towards therapy, dental and more
• Unlimited access to our employee assistance programme for advice and support
• Support from mental health first aiders
• Follow your ambitions and progress your career through on-the-job training, apprenticeships and qualifications

At VSO our supporters are vital to our work and at the heart of everything we do. We have a brilliant, innovative and creative Supporter Care Team who make a key contribution to the success of VSO's volunteer recruitment, fundraising and public engagement in the UK. We are a friendly and supportive team; we are small but play a big role.

It is an exciting time at VSO, we are looking to grow our income and inspire long term support. To help us achieve our ambitions we are looking for a new Supporter Care Coordinator to join us who will be a key part of our team, delivering exceptional care and stewardship to VSO supporters, ensuring they feel valued, inspired and continue to support our work.

A lifelong involvement with VSO begins when a supporter first contacts our Supporter Care team. So, whether processing income, thanking supporters, maintaining our database, developing processes and procedures, or answering enquiries across multiple channels you will be vital to our success.

Do you believe in a world where all belong?

Do you want to make this a reality for people with learning disabilities, and create new possibilities for our society?

L’Arche in the UK is part of a worldwide federation of people with and without learning disabilities sharing life together. We build Communities with people with learning disabilities rather than for them. We nourish everyone’s emotional and spiritual lives as well as providing for their basic needs. We are committed to mutually transforming relationships and a world where all belong. We display the gift of people with learning disabilities to the world.

Salary range: £32,632 – £42,640 (plus London weighting if applicable) dependent on skills and experience. Permanent full-time position. Open to considering job share, part-time and secondment.

We are looking for a purpose-driven, dynamic National Training Coordinator to help us make a step change in our provision for people development through the integration of social care training with L’Arche’s own vision and values.

We want our 11 communities across Scotland, England and Wales to be more confident, visible and connected as a model of change and a beacon of hope in a post-pandemic world. You will be a member of the mission formation team which is playing a key role in supporting these aspirations by expanding its national provision through the launch of this key role in support of the development of L’Arche UK’s 550 plus employees.

As a key member of our Mission Formation Team, some of the initiatives you will undertake to help us ensure excellence will include:

• Managing our new L’Arche UK Assistant Induction programme across all our communities building on the excellent achievements made to date.
• Collaborate with our national leadership body to research and develop a series of induction programmes for all senior leadership roles across L’Arche UK that meet social care required standards and are fully integrated with L’Arche practice, vision and mission.
• Secure completion of Level 2/3 Health and Social Care Diplomas or equivalent by assistants across all communities. Ensure that all leaders achieve the minimum of a level 5 Diploma or equivalent appropriate to their role within two years of appointment.
• Manage data monitoring for all training programmes and initiatives under your management, evidencing return on investment and sourcing external funding where possible and ensuring the financial viability of all initiatives.

The location is flexible. We welcome and encourage applications from people of all backgrounds, especially from candidates who are disabled or from a black, Asian or minority ethnic background, since these backgrounds are currently under-represented in L’Arche management.

Are you inspired to bring your skills, leadership and values to support our vision of a more human society?

Please visit our website via the button to see the full application pack and to complete the application form. Closing date 8am Monday 21st June 2021. Interviews 30th June and 1st July (online).