Service coordinator jobs in Glasgow
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Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Please visit our website for BSL version.
About Deaf Unity
Deaf Unity is a deaf-led charity working to empower deaf people and champion their rights. We support deaf individuals to move successfully from education into employment and beyond.
We are now at an exciting stage of growth and are looking for a proactive and highly organised Services Coordinator to help develop and expand our income-generating services. This is a key role within a small, ambitious organisation where your work will have a direct and meaningful impact on the deaf community.
About the role
This is a hands-on, varied role where you will lead on the coordination, development and promotion of Deaf Unity’s services. These include communication support (CSWs), interpreting provision, translation services, and a growing jobs board.
You will manage day-to-day service delivery while also identifying opportunities to grow income and strengthen what we offer—particularly in providing communication support services to deaf school leavers, jobseekers and professionals.
This role would suit someone already working freelance within the BSL or deaf services sector who is looking for flexible, purposeful work with room to grow.
What you’ll be doing
Service coordination and delivery
- Managing requests for Communication Support Workers (CSWs), BSL Interpreters and Translation services
- Matching clients with appropriate professionals and ensuring a high-quality, reliable service
- Building and maintaining a regular client base, encouraging repeat business
- Managing freelance staff, including rotas, onboarding and compliance (DBS, insurance, etc.)
- Handling quotes, invoicing and payment follow-ups
- Maintaining accurate records and ensuring smooth day-to-day operations
Growth and development
- Promoting Deaf Unity’s services and building relationships with new and existing clients
- Identifying and exploring new income-generating opportunities
- Supporting the growth of services for deaf school leavers, jobseekers and professionals
- Cross-promoting services alongside Deaf Unity’s training offer
Quality and improvement
- Ensuring services are accessible, responsive and high quality
- Gathering feedback and using this to improve delivery
- Keeping up to date with developments in deaf access and communication support
About you
We are looking for someone who is organised, self-motivated and confident building relationships. You will be comfortable managing your own workload and taking initiative to develop services.
You will ideally have:
- Experience managing services, projects or freelance provision
- Strong organisational skills and attention to detail
- Experience in outreach, sales or building partnerships
- Confidence working independently and managing multiple priorities
- A genuine commitment to accessibility, inclusion and deaf empowerment
Knowledge of the deaf community and communication support services (e.g. interpreting, CSWs) is highly valued.
Essential:
- Strong communication and interpersonal skills
- Proven ability to promote services and meet targets
- Ability to manage administration alongside relationship-building
Desirable:
- BSL Level 2 or above
- Experience using CRM systems
- Knowledge of interpreting or communication support best practice
Inclusion and accessibility
As a deaf-led organisation, we strongly encourage applications from deaf people. Lived experience is valued and welcomed.
We are committed to ensuring our recruitment process and working environment are fully accessible. This includes:
- Offering interviews in BSL
- Accepting applications in BSL video
If you require any support to apply, please let us know—we are happy to help.
Why join us
- Flexible freelance role with potential to grow in hours
- Opportunity to shape and develop services in a growing charity
- Work that directly impacts deaf people’s access to education, employment and support
- Collaborative, values-driven team environment
How to apply
-Please read the Job Description in full before applying
-Please submit your CV and a short supporting statement outlining your experience and interest in the role.
-We welcome applications in written or BSL video format.
Registered Charity
Our vision is for deaf people to have the same tools, resources and support as their hearing peers so that they can take control of their lives.
The client requests no contact from agencies or media sales.
Thank you!
Prospectus is delighted to be partnering with our client in the recruitment of a new Community Services Coordinator, on a permanent basis. This is an exciting new role for the organisation which offers flexibility, and the opportunity to make a tangible difference to the lives of those living with lupus.
Please note, this role will be remote (based in Northern Ireland) with regular travel across NI and across the wider UK, depending on service need. Please also note, this role is offered on either a full-time or part-time basis.
Lupus is a chronic autoimmune disease which is uncommon, complex and poorly understood. It affects the immune system and can cause lasting damage to the kidneys, skin, heart, lungs and/or brain. This organisation is the only national charity supporting people living with lupus and those that care for them. They hold an ambition for a world where people with lupus can live full and active lives and work hard to empower people by providing information about lupus and offering support so their voices are heard and their condition diagnosed and managed effectively.
This is an exciting new role for the organisation which will focus on engaging with communities and recruiting and training volunteers to deliver peer support services for those living with lupus. As Community Services Coordinator you will work as part of a small, tight-knit team, and will facilitate co-production sessions with stakeholders across the lupus community, enabling beneficiaries to design and shape community-based services. The role will involve providing direct support to service users, producing regular reports, and supporting and managing volunteers to provide service resourcing. The organisation is particularly interested in developing their support offering across Northern Ireland and require someone who understands the health landscape and is confident to engage with a range of stakeholders to develop their offering.
This is a unique opportunity to make a significant impact across the lupus community. To apply for this role you must have demonstrable experience of recruiting, supporting and managing volunteers, and will be confident working in partnership with a range of stakeholders. You will be a warm and engaging individual with experience of facilitating group work in a variety of settings, and monitoring services for evaluative purposes. You will have a clear understanding of supporting others to navigate the UK health system (with a particular understanding that this differs between UK nations).
Please apply by submitting your CV in Word format (cover letters are not required at this stage). Successful candidates will be contacted and invited to put together a supporting statement.
Interviews to take place on Wednesday 29th April.
As a specialist recruitment practice, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We are invested in supporting you through your application journey.
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