Service coordinator jobs

An exciting opportunity has arisen for a Deputy House Manager/Deputy Clinical Lead to join our Nursing and Care Team. This role will require the successful candidate to support the House Manager in leading and managing a dedicated team of nurses and care staff, ensuring the delivery of high-quality care to children and young people.

Staff benefits include London weighting, shuttle bus, and more… Read more below

Role Requirements

You will play a vital role in coordinating care and supporting the management of the House, serving as a key contact for families and the multidisciplinary team. Collaborating with the House Manager and Placement Managers, you will help ensure that care is effectively planned, resourced, and delivered safely at all times.

You will support the house manager to ensure that the care on house or houses enables the children to access their education and/or rehabilitation sessions, clinics, and leisure activities in their timetable.

You will work as part of a leadership team comprising of a house manager, deputy house manager / deputy clinical lead and a clinical lead (per house) responsible for one or two houses within a rotational model. You will individually (not as a team) rotate at a house level on a twelve-monthly basis.

With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.

Interview Date: To be confirmed.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

Purpose of the Job

Hammersmith, Fulham, Ealing & Hounslow Mind deliver services across five sites in West London. Two sites are operated by HFEH Mind and three sites are run by our partners.

We are looking for a proactive and organised Facilities Co-ordinator to support the smooth running of our charity's buildings across all five sites. This is an ideal role for someone with some experience in facilities, property services, or office co-ordination who would like to support a large but locally focused mental health charity.

Key Responsibilities

General

With a commitment to providing high-quality and accessible spaces to a diverse community, working knowledge of the health and safety obligations of operating community buildings, and a friendly, non-judgemental attitude, you will be required to:

Day-to-day Site Operations

• Conduct basic site checks; schedule, prioritise and carry out minor repairs (e.g., replacing lightbulbs, replacing camera batteries, reporting larger maintenance issues).
• Escalate any issues to the Business Support Manager when necessary.
• Ensure spaces are tidy, clean and safe in accordance with health and safety guidelines.
• Maintain guidelines and site handbooks, ensuring all are up to date.
• Ensure supplies checked and well stocked (toiletries, stationery, refreshments, toner).
• Liaise with central services to oversee onsite deliveries.
• Co-ordinate movement of items/ stock between sites.
• Report shared IT and photocopier issues to relevant suppliers. 
• Ensure waste disposal at HFEH Mind sites are compliant with local authorities’ guidelines.

Health & Safety Support

• Support with regular fire alarm testing and fire drills.
• Help maintain health and safety records and reports.
• Assist with onboarding staff on building safety (e.g., exits, alarms).
• To be a First Aider and Fire Warden (training will be provided) and ensure training is up to date. Organise other staff to be Fire Wardens.

Security & Access

• Keep track of keys and access fobs; maintain register.
• Ensure security systems are in working order (CCTV, alarms).
• Liaise with external contractors as required.

Coordination & Admin

• Assist Business Support Manager with maintenance schedule and supplier review schedule.
• Maintain records for H&S inspections (fire extinguishers etc) and risk assessments.
• Help gather quotes for minor works or maintenance.
• Ensure all facilities related invoices are provided to finance.
• Check post at registered office(s) regularly and manage facilities email inbox.
• Contribute data for management reports.

Person specification

Essential

• Experience in a facilities or office coordination role, ideally across multiple sites.
• Good understanding of health and safety in the workplace.
• Comfortable handling basic manual tasks (changing lightbulbs, moving boxes, etc).
• Good IT skills. Confident using Microsoft Office (especially Excel and Outlook).
• A commitment to the values of HFEH Mind and respecting the needs and confidentiality of our service users and visitors.

Desirable

• Fire warden and first aid training.
• IOSH Managing Safely qualification.
• UK driving licence.
• Living within easy travelling distance of our sites

Qualities:

• Strong communication and organisation skills.

• Comfortable working independently across multiple sites.
• Able to communicate with staff, clients and visitors in a calm and orderly way.
• A positive and initiative-taking attitude, dependable with a can-do attitude and a problem-solving mindset.
• Able to work well within a team and engage with staff.
• Diligence.

This job description outlines the general ways in which it is expected you will meet the overall requirements of this post. The list of tasks is not an exclusive one and HFEH Mind may vary duties from time to time. This job description is subject to regular review.We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

Post is subject to a Standard DBS check

Reporting to: Mental Health Personal Independence Co-ordinator Manager

 

Responsible for:  None 

Hours: 36 hours a week
                               Weekend working will be necessary on an ‘as required’ basis

Location: 10 Altyre Road, Fairfield House, East Croydon CR0 5LA and other locations as required.

Purpose of the role:

We are looking for 2 Mental Health Personal Independence Co-ordinator’s to join our team.

The Mental Health Personal Independence Co-ordinator (MHPIC) will work as part of the MHPIC team and will work alongside clinical and social care professionals in local multi-disciplinary teams assigned to specific GP surgeries. Each MHPIC will be assigned to a specific locality located within the Integrated Care Network Plus health and social care systems in either North, Central or South Croydon. The multi-disciplinary team learning and development during the initial two-year test period will inform the development and growth of the MHPIC team to ensure that it can support community-based mental health and wellbeing across the whole population and in all 6 Integrated Care Network Plus localities.

MHPICs will provide initial contact and assessment conversations with clients using Open Dialogue tools and techniques to enable people to develop their own Personal Recovery Plans and supporting them directly over a period of time to find and access the support and services available to them in their local community.

Each MHPIC will be the direct named key worker for a set number of people who are referred to the service by healthcare professionals, including GPs, Mental Health Practitioners & Health Care Assistants, Social Prescribers and other voluntary or community sector organisations. They will provide one-to-one support in the achievement of an individual’s recovery goals, ensuring that support is person- centred; that needs and wishes are identified by people themselves; that they have a stronger voice in relation to issues that affect their lives; and that they are supported and empowered to improve and/or maintain their mental health and wellbeing and to live their best independent lives. 

Support in the community includes home visits. The aim of home visits is to assess clients' strengths and needs and link these to agency and community resources, and to ensure that individual clients’ needs can be met within a risk-assessed policy approach.

Mind in Croydon is an equal opportunities employer. No job applicant or employee will be discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation.

We encourage applications from those with Lived Experience.

To apply please send your CV (which should address each competency in the Person Specification) and a Covering Letter  explaining:

• Why would you like to apply for this role?
• How your skills and experience relate to the competencies in the Person Specification of the job description?
• What value you can add to the service?

About us

Carers UK is here to make life better for unpaid carers. Through our national helpline, email and online support services, we offer practical information and advice to carers across the UK. Our Carer Services directorate leads on delivering this vital support. It oversees our helpline and online advice services, develops trusted information resources and digital content, coordinates peer support and volunteering opportunities, and runs services designed to help carers feel recognised, supported and connected.
 

About the role

In this role, you will help deliver high-quality support to unpaid carers by coordinating key elements of our advice and information services. You will manage a small team of freelance advisers, maintain oversight of our helpline provision, and ensure that the support carers receive is accurate, timely, and empathetic. You will also lead online information and peer-support sessions for carers, contribute to the development of helpful resources, and use data and feedback to inform service improvements. The role includes a safeguarding element, supporting the identification and appropriate response to any concerns. Experience in advice services would be an advantage, but we welcome applicants with transferable skills and a strong commitment to making a difference for carers.
 

About you

We are looking for someone who is organised, proactive, and confident in communicating clearly and empathetically. You will have excellent planning skills, an eye for detail, and the ability to manage competing priorities while maintaining a high standard of service. You may have experience coordinating people or services and ideally some familiarity with advice provision, helpline delivery, or the wider social care or welfare landscape - although this is not essential. You are comfortable working with data to support service improvement, understand the importance of safeguarding and confidentiality, and are motivated by making a positive impact on the lives of unpaid carers.
 

How to apply

At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please email us to discuss.  

The closing date for applications is 12pm, Friday 4 July.

Please send in your application as soon as possible. We look forward to receiving your application.

Carers UK anonymises all applications prior to shortlisting.

Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.

Carers UK are actively interviewing for this role as we receive applications.

We may carry out online and social media checks before a formal offer is made. 

Location: Shaw House, 27 West Way, Oxford, OX2 0QH
Salary: £28,000-£32,000 (depending on experience)
Hours: 35
Job Type: Full time
Contract Type: Permanent
 
We are RABI – the farmers charity.
 
RABI support farming people across England and Wales with expert, one-to-one practical, financial and emotional help, 365 days a year. From confidential advice and mental health support to direct financial assistance, our tailored services respond to the unique challenges of farming life.
 
At the heart of our mission is a commitment to strengthening resilience; helping farming people feel valued, supported and better equipped to navigate uncertainty and change. We’re working to close the farming wellbeing gap and build a future where farming people can thrive.
 
Over the past 25 years alone, we’ve delivered around £250 million in direct financial support to the farming community, whilst our wrap-around support services continue to evolve, reaching more people before crisis hits.
 
Together, we’re on a journey to help shape the future our farmers deserve.
 
SUMMARY OF ROLE
 
The External Affairs Coordinator is a key member of RABI’s newly established External Affairs department. Reporting to the Head of External Affairs, the role will support the delivery of RABI’s external affairs strategy by coordinating key stakeholder engagement activities, public affairs events, policy-related communications and administrative functions.
 
This position will play a central role in supporting strategic relationships with key sector stakeholders, government officials and policy influencers. It also involves close collaboration with the Marketing & Communications team to help ensure that the voice of the farming community is amplified and represented consistently across all external channels.
 
KEY RESPONSIBILITIES
 
Stakeholder Engagement and Mapping

• Support the Head of External Affairs in developing and maintaining an accurate and dynamic stakeholder map.
• Working with the Public Affairs advisor, coordinate briefing documents and meeting logistics with external stakeholders including government departments, MPs offices and sector partners.
• Help track and manage follow-ups and ongoing engagement with RABI’s key stakeholders.

 
Event Planning and Support

• Assist in the planning and delivery of external affairs events such as roundtables, parliamentary briefings, and conferences.
• Coordinate event logistics including venue booking, travel, catering, AV, materials and briefings.
• Liaise with external partners, speakers and attendees to ensure smooth and professional event delivery.
• Provide on-site support at events, representing RABI with professionalism and warmth.

 
Administrative and Research Support

• Support the Head of External Affairs with briefings and preparation of presentations and reports.
• Monitor political, policy and sector developments to support timely insights and briefing material.
• Coordinate the administration of reports and policy consultations.
• Maintain accurate and up-to-date records using RABI’s CRM system (Microsoft Dynamics).

 
Marketing and Communications Collaboration

• Work closely with the Marketing and Communications team to support the development and delivery of policy-related content for media, social, digital and print platforms.
• Help prepare stakeholder newsletters, updates and event communications.
• Ensure all content and messaging align with RABI’s brand values and strategic objectives.

 
PERSON SPECIFICATION
 
Essential

• Demonstrable experience in an administrative, public affairs, stakeholder engagement or policy coordination role.
• Excellent written and verbal communication skills with attention to detail.
• Strong organisational and time management abilities with the capability to prioritise and multitask.
• Confident in managing event logistics and working in fast-paced environments.
• Proficient in Microsoft Office Suite and able to learn CRM tools such as Microsoft Dynamics.
• Professional, approachable and collaborative with a can-do attitude.
• Passion for RABI’s work and empathy with the farming community.
• Willingness to travel and work occasional evenings or weekends as required.

 
Desirable

• Previous experience supporting public affairs or policy activity in a charity, public sector or policy-related environment.
• Understanding of UK policy landscape, especially relating to rural or farming sectors.
• Familiarity with design tools like Canva and basic knowledge of communications principles.
• A full UK driving licence.

 
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.
 
Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.
 
BENEFITS

• Enrolment to Nest on commencement of employment and then opportunity to join RABI’s group pension scheme with Standard Life where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%.
• Life assurance from day one.
• Access to our Employee Assistance Programme.

 
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.
 
REF-222215

Role - A strategic role, responsible for supporting, developing and maintaining effective partnerships to support the local VCSE sector and Redcar & Cleveland more generally. The post holder will also be the overall service lead (managing other team members), reporting to and working with the CEO in areas of quality, performance and service development.

Background (Summary)

Enhance is the newly funded VCSE infrastructure support service in Redcar and Cleveland made possible through the collaboration of a number of funders to fill a gap in local provision. 

Lloyds Bank Foundation, Rank Foundation, Redcar and Cleveland Borough Council, Tees Foundation and the Woodsmith Foundation have provided three years of funding and commissioned MVDA to develop and deliver a VCSE infrastructure service (Enhance) in Redcar and Cleveland.

Enhance will provide practical support to VCSE organisations based in the Redcar and Cleveland area who deliver services to local people and communities. 

The service model for Enhance is based on three key areas:

Improvement – Providing practical support through an information and advice service.  This will include for example advice on governance, funding, policy and practice

Growth - The development and delivery of a comprehensive training programme for all VCSEs in Redcar and Cleveland

Influence - Work to support the building and development of relationships; collaborative work across the VCSE sector and cross-sector partnerships

The service will be based in Redcar and Cleveland and will provide an outreach service in the more rural areas of the borough to ensure the services are accessible to all local VCSEs.

Full application pack available from: https://mvda.info//jobs/strategic-partnerships-manager-service-lead

BACKGROUND

For over thirty years, Asylum Aid has been providing legal representation to some of the most vulnerable people seeking asylum in the UK. Our welfare advice team provide generalist advice on welfare benefits, housing, asylum support and related issues to Westminster residents with refugee and migrant backgrounds who do not have English as a first language and who would otherwise be unable to access vital advice which enables them to avoid destitution, homelessness and food poverty. We deliver this advice as part of the Westminster Advice Services Partnership through a drop in and outreach at local community venues, and supported by local volunteers many of whom speak community languages.

The post of Appeals Support Advisor is a new post established with the benefit of a grant from Westminster City Council. The post holder will support clients with appeals and reconsideration requests in relation to welfare benefits and housing. This will allow us to provide a more comprehensive service for our clients, many of whom struggle to lodge appeals and reconsideration requests, and to gather evidence in support of their appeals without advice, due to language barriers.  The post holder will deliver advice in community languages, including with the assistance of interpreters, to local residents as part of our partnership work. Most of our clients are refugees, people seeking asylum and others with a refugee or migrant background. The Appeals Support Advisor will work with clients referred from Asylum Aid’s Information and Advice Service (including our weekly drop in) and from other partners in the local community. They will also provide training and supervision to the Generalist Advisor and our volunteers. External supervision will be arranged for the post holder.

The ideal candidate will be resident in or near to the City of Westminster and fluent in one or more community languages. In particular, fluency in one or more of the following is highly desirable: Arabic, Bengali, Farsi, Kurdish Sorani/ other Kurdish dialects, Somali, Amharic, Tigrinya.

As this is a new post delivering a specialist appeals and casework service from within our generalist advice team, it offers an exciting opportunity to set up and establish systems for the delivery of this service during the six month fixed term contract, including ensuring that case management processes are established which meet the requirements of our Lexcel quality mark and that clear referral procedures are established with the drop in service and our partners.

Key Duties and Responsibilities

The post-holder will:

• Be part of a generalist advice service, with special emphasis on language support, as part of the Westminster Advice Services Partnership (WASP), a collaboration of advice agencies Asylum Aid, Westminster Citizens Advice, Age UK Westminster, and Deaf PLUS Westminster Advice Service.
• Provide specialist appeals casework and support to clients who do not speak English as a first language and need to challenge decisions, request  mandatory reconsiderations, internal housing reviews, lodge appeals in relation to welfare benefits and housing.
• Provide ongoing casework support up to the Tribunal stage, including helping clients to gather evidence in support of their mandatory reconsiderations and appeals and preparing for hearings (but not including representation at hearings)
• Where capacity allows, help to deliver generalist face to face and telephone advice and information, in a community language and English, to migrants and asylum seekers on issues related to welfare benefits, housing and asylum support in accordance with Asylum Aid’s contract within the WASP partnership, and taking responsibility for the quality of advice given.
• Provide training and supervision to the Generalist Advisor and to volunteers, supporting the development of their advice skills and ensuring the quality of advice delivered throughout the advice service.
• Maintain a high standard of electronic case records (using AdvicePro) for the purpose of continuity of casework, information retrieval, monitoring and evaluation of the service, and to help identify issues to be raised through policy advocacy.
• Ensure that all casework is conducted in accordance with the Lexcel quality standard, including by establishing case management procedures for the delivery of specialist advice which meet the Lexcel standard, and participate as required in annual Lexcel quality mark audits
• Attend external and in-house training organised by Asylum Aid and regular supervision sessions to develop and maintain the skills and knowledge required to help deliver a quality advice service, and to keep up to date with changes in welfare benefits, housing and asylum support law
• Cascade information, changes,  and developments in social welfare law, including learning from external training, to other staff and volunteers who assist with the delivery of the welfare advice service
• Work effectively with partners to provide a seamless service for clients, making and receiving referrals and maintain up to date information about other service providers for the purposes of referrals and signposting. 
• Be responsible for achieving relevant targets for quality and quantity set by the WASP coordinator
• Provide case studies and other information from the work of the advice service to support policy advocacy and strategic legal work in support of Asylum Aid’s vision of fair and dignified treatment of people seeking asylum, refugees and other vulnerable migrants 
• Carry out any other tasks within the scope of the post to ensure the effective delivery and development of the service.

The post holder will need to be able to travel to and within Westminster to deliver advice at outreach locations as well as at a drop-in in or around the Church Street Estate. Travel expenses will be paid to attend locations away from Asylum Aid’s office(s) and the main location of our drop-in service (currently the Church Street library).

Other duties:

• Respect for client confidentiality at all times in line with Asylum Aid’s confidentiality agreements and consent forms. 
• To attend staff meetings as required.
• To undertake other duties which are generally compatible with the functions of the post.
• To comply with the organisation’s policies and procedures, particularly those relating to safeguarding, health and safety, diversity, equity & inclusion, confidentiality and security, as set out in the Office Manual as well the policies of other relevant partner organisations.

Person Specification

Essential skills, knowledge and experience:

• At least 12 months’ experience of supporting benefits appeals through to Tribunal stage and Housing Reviews
• At least 5 years’ experience of working face to face with clients to deliver generalist advice in different areas of law including welfare benefits and housing
• Knowledge on a range of issues on which advice may be sought including health and social care, housing and welfare benefits, including a thorough and up to date understanding of social security and welfare benefits legislation and policy  
• Experience of managing a case load
• Knowledge or ability to understand and use relevant legislation
• Have completed Advice UK’s Learning to Advise training or hold the Citizens Advice Generalist Adviser certificate or an equivalent qualification
• Be fluent in written and spoken English as well as a second language spoken by a substantial proportion of the Westminster population, ideally Arabic, Bengali, Farsi, Kurdish Sorani/ other Kurdish dialects, Somali, Amharic, Tigrinya (to a standard that enables accurate advice to be given in the language)
• Experience of working with interpreters in the delivery of advice
• Able to meet deadlines, work under pressure, meet performance targets and take responsibility for their work, while working flexibly within a team environment
• Able to relate to a wide cross section of clients in a non-judgmental way.
• Able to use a range of IT systems and packages confidently and competently to be able to support and encourage others in using online systems and resources to enable them to self-help.
• Able and willing to learn and assimilate new knowledge in a working environment.
• Able to give and receive feedback objectively and sensitively.
• Able and willing to work both on own initiative and as part of a team.
• Understanding of and commitment to the aims and principles of Asylum Aid service and commitment to equity, diversity and inclusion.
• Good understanding of the needs of migrants and asylum seekers and the issues and barriers that affect them in UK.

Desirable:

• Experience of specialist advice work, including appeals and mandatory reconsiderations
• Friendly, polite, and patient
• Experience of working under a relevant quality mark such as the Advice Quality Standard or Lexcel
• Understanding of the housing and other support available to people seeking asylum who do not have the right to work in the UK
• Experience of working with volunteers
• Experience of supervising other advisers, including volunteers  
• Demonstrable understanding of issues facing vulnerable clients whose English is not the first language and many with mental health problems.
• Lived or learned experience of the difficulties that migrants and refugee communities face when they have to deal with the UK welfare system
• Personal experience and/or Knowledge of the advice process and experience in the areas of either benefits, housing or debt.
• Experience of using interpersonal skills, including sensitive listening, and questioning skills to understand the needs of others,
• Ability to communicate with other organisations, housing, and welfare departments.

How to apply 

The first stage is to complete on our online application form on our website by 9am on 7th July 2025.

The website form will ask you to:

1. Upload a short covering letter. Please tell us why the position appeals to you, and how your

relevant skills and experience, including any voluntary experience and lived experience, matches the listed responsibilities and person specification. Please also state in your covering letter when you would be available to start the role.

2. Upload your current CV

3. Complete an online Equal Opportunities monitoring form – completion of this form will help us ensure that our recruitment procedures operate in such a way as to provide genuine equality of opportunity. The questions are entirely optional and this information will not be available to members of the selection panel.

Selection Process

We anticipate that we will invite candidates to an initial 15-minute online screening meeting week commencing 16 June 2025, followed by shortlisted candidates attending in-person interview week commencing 23 June 2025. We will also ask you to complete a short written task on the day.

We regret that we can only respond to applicants who make it to the interview stage.

Eligibility

Please note that the successful candidate must have the right to work in the UK (as a small charity we do not have the capacity to sponsor work visas).

Successful candidates will also be subject to a basic DBS check. If appointed, you will also be required to give your consent to the charity to receive regular updates on your criminal records status throughout your employment and to disclose any relevant convictions incurred during your time with us.

Adjustments

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. If you require a different format of the application form, such as large print or Word format, or if you would like to discuss any specific requirements, please get in touch with us.

Bipolar UK is the only national charity dedicated to supporting individuals affected by bipolar, including carers and families. We're launching an exciting new lottery-funded project in Northern Ireland to expand our peer support network.

As Senior Volunteer Co-ordinator, you’ll play a central role in growing and supporting our network of local support groups. You’ll recruit, onboard and induct volunteer co-facilitators, ensuring a welcoming, inclusive experience. You’ll supervise and support volunteers, helping them develop skills and confidence to deliver safe, effective peer support—whether online or in-person.

Key responsibilities include:

• Supporting the set-up and running of new support groups across Northern Ireland.
• Providing ongoing training and practical assistance to volunteers.
• Collaborating on the promotion of groups and services with internal teams and external partners.
• Ensuring compliance with safeguarding, GDPR and internal policies.
• Promoting Bipolar UK’s self-management courses and psychoeducation resources.
• Representing the charity within communities and building partnerships with local mental health services.

This is a varied, hands-on role ideal for someone with strong communication skills, experience supporting volunteers, and a passion for peer-led mental health support.

Applicants must be based in Northern Ireland due to the requirments of the role.

Salary: £28,000–£30,000 | Contract: 2-year fixed term (extension subject to funding)
Location: Home-based in Northern Ireland, with occasional travel to London. 
Hours: Full-time (35 hours/week)
Reporting to: Services Manager – Groups

Please note that we are currently only able to consider applications from candidates who have the legal right to work in the UK. We are unable to sponsor visas at this time.

Hope for Justice is working in partnership with the British Red Cross, The Snowdrop Project, St Mary’s University & SOHTIS to pilot the Independent Modern Slavery Advocate® (IMSA) model across the UK. The aim of the IMSA® model is to ensure that all survivors of modern slavery and human trafficking have access to an accredited independent advocate.

Hope for Justice will lead the central IMSA® Model Hub throughout the pilot, working to support IMSAs and their employing organisations throughout the UK. This role will form part of the central hub team, delivering an Advocacy Advice and Intervention Service for professionals and survivors across the UK. 

The IMSA® Advocacy Advice Service offers specialist, tailored advice and signposting for modern slavery support throughout the UK. The service can be accessed by survivors and professionals. The IMSA® Advocacy Intervention Service offers short-term, issue specific advocacy for survivors to overcome barriers.

As an Advice and Intervention IMSA®, you will support the delivery of the Advocacy Advice and Intervention Service through providing specialist, tailored advice and signposting and independent advocacy to a small caseload of survivors. The role will also be vital to responding to all enquiries into the IMSA® model pilot via the central hub and assessing the level of service required (i.e. advice, intervention or referral to an IMSA® for long-term independent advocacy).

Key Result Areas:

·Provide expert advice and advocacy as part of the IMSA® Model Hub Advocacy Advice Service, fulfilling Tier 1 (advice) and Tier 2 (advocacy intervention) of the IMSA model

·All incoming advice enquiries and survivor referrals are triaged and processed effectively

·Survivors receive best practice independent advocacy and understand their socio-legal rights and entitlements, working together with the Advice & Intervention IMSA® to overcome barriers and find pathways forward

·The advocacy advice service is an expert resource for the IMSA Model Hub, contributing to research, strategy development, MEAL, and training needs

As an Advice and Intervention IMSA® you will be an integral part of the delivery of the IMSA® model pilot, a unique and exciting opportunity to demonstrate the crucial importance of independent advocacy for survivors of modern slavery and human trafficking.

This is a UK-based role within our UK Advocacy Team and a fixed term contract for 41 months. 

Requirements

·Support the delivery of the IMSA Model Hub through the advocacy advice service

·Respond and appropriately triage enquiries into IMSA Model Hub advocacy advice service

·Provide tailored, specialist advice, advocacy and signposting in response to enquiries in a timely and efficient manner (Tier 1 of the IMSA model)

·Manage a small caseload of clients to provide advocacy intervention, working together to overcome barriers and develop pathways forward (Tier 2 of the IMSA model).

·Identify appropriate new referrals for IMSAs within the IMSA model pilot and/or the HfJ IMSA team (Tier 3 of Hope for Justice IMSA model).

·Contribute to the delivery of the IMSA model advocacy advice service ensuring that:

Survivors know and understand their rights and entitlements in their own language

- Trauma-informed ways of working are applied

- Survivors’ needs are assessed, potential barriers are overcome, and clear pathways of support are identified in accordance with the Slavery and Trafficking Survivor Care Standards 2018

- Survivors are supported to access relevant legal and support agencies and systems

·Support the Advocacy Advice Coordinator with the delivery and implementation of structures, processes, and best practice for the advice service, including contributing to funding, finance, and MEAL systems

·Support the Advocacy Advice Coordinator and MEAL Manager to evaluate and report on the effectiveness of the IMSA model advocacy advice service to internal and external stakeholders

·Maintain up-to-date knowledge of changes in legislation and policy in relation to modern slavery and report on the impact of these changes on survivor outcomes

·Adopt reflective practice approaches, identifying areas for improvement and seeking continued professional development opportunities

·Identify and escalate safeguarding concerns appropriately and in accordance with organisational policies, procedures, and practice

·Support the Advocacy Advice Coordinator in the development and delivery of capacity strengthening information sessions for internal and external stakeholders

·Establish good working relationships with key agencies and services within the sector to develop strong advice pathways and partnerships

·Maintain accurate and up-to-date case management notes, ensuring that data protection and information sharing policies are upheld

·Work collaboratively across the IMSA Model Hub and wider network of IMSAs to support best practice

Support the aims of the IMSA Model Hub and the IMSA project, promoting the benefits of independent advocacy and the opportunity to reform responses to survivors of modern slavery access across the UK

The Creighton Centre is a well-established local charity based in Hammersmith & Fulham, dedicated to supporting older, disabled, and vulnerable adults. Through a wide range of services, we aim to reduce social isolation and disadvantage by offering practical support, meaningful connections, and emotional wellbeing.

We are currently seeking a compassionate, proactive, and engaging Project Worker to join our Learning Disability Outreach (LDO) team.

You will work directly with adults who have learning disabilities, supporting them to lead more independent, connected, and fulfilling lives. The role involves a mix of 1:1 support, group work, advocacy, casework, and mentoring, as well as helping to deliver a timetable of social activities and workshops.

You will also play a key part in volunteer coordination, helping to ensure a warm and supportive environment for everyone involved.

Empathy, excellent communication skills, and a genuine interest in people are essential.

What We're Looking For

We’re looking for someone who has:

Experience working with people with learning disabilities or in a similar support or community-based setting

A flexible, team-oriented attitude

Confidence leading group activities and supporting individuals

An interest in community development and inclusive practice

A passion for gardening or the outdoors would be a welcome bonus, as the role may involve supporting participants in a small community garden.

To find out more or discuss your experience, please contact:

Joe Robins - Learning Disability Outreach Coordinator - 075878 18591

Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.

Crisis Recovery Support Worker
Post no: 637
Salary: £24,246.20 per annum FTE (£10,648.67 actual)
Contract: Permanent
Hours: 16.25 hours per week, Flexible to cover 3 working days: Monday or Tuesday, Wednesday, Friday
Working pattern: To be agreed with manager
Location: Milton Keynes

This role offers the opportunity to be part of the exciting Mind BLMK Crisis Recovery Service in Milton Keynes.

About the Service

The Crisis Recovery Service (MK) provides support for individuals who would like to address their immediate mental health needs, as well as manage their wellbeing in the long term.

About the Role

The successful candidate will support individuals on a one-to-one basis and work with them to put together a personalised action plan to address their immediate and longer term needs in line with their mental health priorities. Over a number sessions you will work collaboratively with individuals to explore the situation and factors affecting their mental health, support them to develop skills and tools to help restore and maintain their emotional wellbeing and find solutions to address the wider issues affecting their mental wellbeing including debt, housing, unemployment, and loneliness.

Service Delivery

• Deliver focussed support to individuals experiencing mental health crisis in MK in line with Mind BLMK’s agreed Crisis Recovery Service as well as contract requirements.
• Manage and prioritise a caseload of service users including processing referrals and assessment of their needs and suitability in line with the access to services process.
• Work with individuals to explore the situation affecting their mental health and wellbeing and co-produce a personalised, bespoke support plan to address their immediate and longer term needs in accordance with the priorities and urgent support required by individuals.
• Take a holistic approach, based on the individual’s priorities and the wider determinants impacting on their health and wellbeing such as debt, poor housing, unemployment, loneliness and caring responsibilities.
• Offer focused support to individuals on a 1-2-1 basis with the aim of building their knowledge, skills, confidence and resilience.
• Signpost individuals to wider services and encourage and support people to access local activities and community services.
• Carry out health and safety responsibilities as directed by the Crisis Recovery Service Coordinator, in line with Mind BLMK’s H&S policies, procedures and guidance (risk assessments, reviews, reporting, safeguarding, incidents/accidents, premises).
• Carry out responsibilities as directed by the Crisis Recovery Service Coordinator for the collection, updating, monitoring and reporting of service data in line with Mind BLMK’s contract and systems requirements and procedures.
• To ensure the service delivers outcomes which support individuals with mental health and wellbeing needs and achieves the services KPIs.
• Identify and build good working relationships with the mental health trust, community groups, relevant services and activities for partnership work and signposting as well as keep updated information about them.

Entitlements/benefits:

• 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
• Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
• Optional Health Plan
• Discounts available through Blue Light Card & Tickets for Good
• In-house and external Learning and Development as appropriate for the role.
• Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)

If you have a passion for working in mental health and possess the required skills, we would love to hear from you.

Closedown: 5pm on Wednesday 25 June 2025
Please note: We reserve the right to close this advert early if enough suitable applicants apply.
Start date: ASAP

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.

Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.

No agencies please.

Do you enjoy working in a fast-paced environment where no two days are the same? Do you have a genuine interest and passion to make a difference to women and their children?

We are currently recruiting for a Therapeutic Counsellor to join our Charity to oversee the delivery of a trauma informed, person-centred face to face and online/virtual counselling and support service to women experiencing pregnancy, pregnancy loss or challenges with motherhood, in the prison environment and on release.

This is an exciting opportunity to be part of a forward thinking organisation that supports women and their children.

Please note, this role requires a minimum of a recognised Level 4 diploma qualification or above.

Main purposes of the job:

• Overseeing the delivery of a trauma informed, person-centred face to face counselling service to women experiencing pregnancy, pregnancy loss or challenges with motherhood, within the prison environment and continued support as needed within the community
• Carrying out clinical assessments and risk assessments for clients wishing to access therapeutic support
• Keeping concise and up-to-date client records
• Adhering to British Association of Counselling & Psychotherapy ethical framework
• Ensuring therapeutic workspace is suitable for sessions to be delivered.

About Life:

Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.

Our services include

• Supported housing and community support
• Counselling and skilled listening
• Free pregnancy tests and baby supplies

Our values:

All our work is underpinned by the following universal human values:

• Humanity – All people are special and equal
• Solidarity – We’re with you and for you
• Community – We’re better together
• Charity – Doing good for one another
• Common good – Building a better world

Information about the role:

For further information, please see the attached job description.

Salary: £28,000 – £30,000 per annum (dependent on experience)

Hours: 14 hours per week

Location: Home based with travel within West Midlands and Staffordshire area

Benefits

At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:

• Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours)
• Birthday Leave (applicable after 1 years service)
• Extra annual leave for long term service
• Company Pension Scheme
• Signed member of the Menopause Workplace Pledge

Safeguarding and Equality: 

Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.   

We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.  

All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.  

Are you a finance/ operations professional with knowledge of the charitable sector? Are you looking for part time, flexible hours with the option to work from home? Would you like an interesting and varied role with friendly and supportive colleagues? If so this could be the role for you.

We are looking for someone to lead the governance, financial and operational management functions of a small charity that helps philanthropists manage their charitable giving.

About us

The Charity Service helps major donors to successfully manage their charitable giving. Our core services include Donor-Advised Funds (DAFs) and strategic philanthropy advice. We also manage our own Greater Manchester Grants Programme.

The role

The Finance and Operations Manager will oversee the charity’s back-office functions, ensuring that the charity meets the highest standards of governance and management and that the charity’s philanthropy services are delivered efficiently and effectively.

The key responsibilities of the role are:

• Providing the accounting and financial management function for the charity.
• Overseeing the management of the charity’s portfolio of investments, including expanding the range of investment options for our DAFs.
• Managing the human resource function.
• Managing the governance function for the charity and supporting the Board of Trustees to govern the charity effectively.

 About you

To apply, you'll need to be able to clearly demonstrate:

• An understanding of the charity regulatory environment.
• Financial management and accounting experience.
• Experience in using accounting software.
• Good communication skills, including excellent report-writing skills.
• A high level of competency in Word, Excel and PowerPoint.
• An ability to work remotely under own initiative and manage time effectively.
• Committed to equality, diversity and inclusion.

Location

Our team are based remotely with some travel to central Manchester. For the Finance and Operations Manager role, you will be required to travel to Manchester to attend in-person trustees’ meetings every quarter.

Benefits

We are committed to providing our employees with a supportive and engaging environment. We offer:-

• Flexible working arrangements that allow you to adapt your working hours to fit alongside family and other life commitments.
• Ongoing professional development and training opportunities.
• A standard 35-hour working week for full-time positions.
• 25 days holiday entitlement, plus the usual public bank holidays in England and Wales for full-time positions (pro-rated for part-time positions).
• Additional leave between Christmas and New Year
• 5% employer pension contribution (with 5% employee contribution).

Our values

The Charity Service is an independent not-for-profit charity driven by our mission and values. We believe in philanthropy that supports charities to achieve their mission, builds strong, open and trusting relationships, and respects and values diversity.

We know that diverse teams make better decisions, and are more creative and stimulating to work in. We aim to foster an inclusive working environment where every individual, regardless of background, feels valued and empowered to contribute.

Application resources

Full job description and person specification attached.

How to Apply

If you are excited by this role and have the relevant skills and experience to apply, we would be delighted to hear from you.

Please apply via the Charity Job website, sending us a copy of your CV with a short covering letter showing how you meet the person specification.

Application deadline: Thursday 10th July

Interviews: Interviews will be held in Manchester on Wednesday 23rd July

Role Summary:

Are you a proactive, organised, and people-focused professional passionate about empowering young people? We’re looking for a passionate individual to join our team to connect schools, role models, and young people through our programmes. You will be involved in facilitating our various programmes creating life-changing opportunities for the next generation. If you thrive on building relationships, delivering impactful events, and making a real difference, this role is for you.

Main Purpose of the Role 

Plan, organise, and manage events targeting young people and volunteers.

Coordinate logistics including venue booking, catering, and equipment.

Create promotional materials and manage event marketing.

Host events and facilitate activities for young people.

Ensure the safety and well-being of participants during events.

Collect feedback and evaluate event success.

Skills Required

Event planning and management.

Excellent communication and interpersonal skills.

Ability to engage and interact with young people effectively and also volunteers

Strong organisational and time management skills.

Creativity and innovation in event design.

Problem-solving and decision-making skills

Desirable Skills:

• Experience working with schools, young people, or community organisations.

• Knowledge of mentoring programmes and youth development initiatives.

• Social media or marketing skills to promote events and engage participants.

Benefits

Hybrid Working

25 days holiday plus bank holidays

Pension

The Charity

Urban Synergy is a social mobility charity on a mission to help 50,000 9-24 years increase their social mobility by 2027. 

Our proven programmes inspire and mentor young people to increase their financial independence, social mobility and create happier, safer communities.

We believe in a world where no-one’s background ever holds them back.