Service delivery lead jobs in Birmingham

Join us at a pivotal moment for the education sector.

ISBL is launching a major new initiative – the Centre for Education Operational Excellence – designed to transform how schools and trusts operate. We are seeking a proactive and strategic Business Development Lead to help shape, drive, and deliver this ambitious programme from inception.

About ISBL

ISBL has a 30‑year track record of supporting and developing a unique cadre of education professionals: school business leaders. Our work is underpinned by nationally endorsed professional standards and our OpEx for Education™ framework, placing us at the heart of sector improvement and operational excellence.

We serve a community of approximately 24,000 schools within a sector worth more than £80 billion, giving us significant reach, influence, and opportunity. Our core services span institute membership, professional development, research, events, sector innovation, and the sharing of best practice – creating a rich platform for partnership growth and impact.

Introducing the Centre for Education Operational Excellence

The Centre represents the next evolution of our work, extending ISBL’s focus from individual professional development to whole‑organisation operational excellence across schools and trusts.

It brings together three interconnected hubs:

• Solutions – Practical, high‑impact services and tools that support operational improvement.
• Research – Evidence‑based insights that shape best practice and drive innovation.
• International – Collaboration across global education systems to raise operational standards worldwide.

Working alongside ISBL, these hubs form a powerful ecosystem that connects practice, research, and international learning – strengthening organisational performance and, ultimately, educational outcomes.

About the Role

As Business Development Lead, you will play a central role in shaping the Centre’s commercial strategy, building new partnerships, and driving sustainable growth. This is a rare opportunity to influence a nationally significant initiative.

Full role details are available in the attached job description.

The Mason Foundation is a national charity supporting neurodivergent young people and communities to thrive. We deliver three core programmes: Propel (neuroinclusive employment support for young people aged 14 to 25), Community Mile (locally led physical activity with trained Champions), and community impact programmes. We work across England and Scotland, partnering with schools, colleges, community youth settings, employers, and local communities to champion neuroinclusion and create opportunities for people to thrive.

We're proud to create an inclusive, supportive workplace where everyone can succeed.

The Opportunity

We currently have an exciting opportunity for a Programme Delivery and Support Coordinator to be the delivery arm of The Mason Foundation in the North West, delivering all three of our programmes across the region.

As the Training and Support Worker, you will engage with schools, colleges, community settings, employers, and local communities, delivering training, supporting implementation, and championing neuroinclusion. You will deliver Propel (neuroinclusive employment support), Community Mile (locally led physical activity), and community impact programmes that empower underserved communities.

You will be required to travel regularly to deliver face to face training within schools, colleges, community settings, and workplaces across the North West.

What We're Looking For

• A passionate advocate for neurodivergent young people and communities with experience in SEND, employability, community development, or physical activity

• Strong facilitator who can deliver engaging, impactful training to diverse audiences

• Excellent communicator who builds genuine relationships across education, community, and employer sectors

• Self-motivated with a 'make it happen' attitude and ability to work independently

• Team player who understands the importance of collaboration

• Comfortable working part time hours efficiently

• Driving licence and access to a vehicle (essential)

Why Join Us

In return, you get to work for an ambitious, values driven charity making a real difference in the lives of neurodivergent young people and communities. You will have the flexibility of remote working, opportunities to shape the programmes in the North West, and the chance to be part of a supportive team where everyone's contributions matter.

Hours per week: 37.5 hours per week

Shift Pattern: Monday to Friday 9am - 5pm 

Work Base: Office Based

We have an exciting opportunity available within our Warwickshire Young People Services for the role of Service Manager.

In this role, you will lead and oversee our accommodation sites based in Rugby and Nuneaton, ensuring the delivery of high-quality, person-centred support to individuals with complex needs.

Our accommodation supports young people providing short‑term, accommodation‑related support that helps them build independence and move forward positively.

As Service Manager, you will champion best practice, provide effective leadership and supervision to colleagues, and build strong, collaborative partnerships with local authorities and housing providers. You will ensure that services consistently meet contractual requirements, performance targets, and organisational standards.

The role will also involve maintaining positive working relationships with partner agencies and producing accurate, timely reports for both internal and external stakeholders.

P3 reserve the right to close this advert earlier than the stated closing date.

P3 is an equal opportunities employer and is committed to combating all forms of discrimination.

P3 have committed to achieving ‘Net Zero’ Carbon emissions by 2050. Our Carbon Reduction Plan is available via the P3 website.

In partnership with Treeapp, for every new employee, we plant a tree at one of their planting sites worldwide.

Our Charity

Established in 1972, P3 Charity is a modern, forward-thinking organisation providing support services to people facing social exclusion across the UK.

We offer a wide range of services, including homelessness prevention, supported housing, mental health support, community advice, hoarding support and services for young people.

We’re a person-centred organisation who works alongside people to improve lives. We do this by strengthening communities, unlocking potential and creating new possibilities. We tackle challenges others won’t and we go the extra mile. We believe in collaboration – both within our teams and with the local community – to achieve the best outcomes. Our values-driven approach means we recruit for values and train for skills.

What We Offer

Enhanced Annual Leave Entitlement – 27 days annual leave per year, plus bank holidays.

Commitment to Mental Health and Wellbeing – people are at the heart of what we do; you’ll also have access to our National Wellbeing Lead and Regional Wellbeing Champions.

EDI Focus - an opportunity to join other colleagues to raise awareness and steer initiatives, contributing to our inclusive culture. 

Paycare Health Cash Plan – you can claim back costs for a wide range of everyday health expenses, including optical, dental, physiotherapy, and more, within an annual limit.

Employee Assistance Program – access to 24/7 GP appointments, 1-1 counselling and health assessments.

Bike2WorkScheme - the Bike2Work Scheme is part of the Government’s Green Transport Plan, designed to encourage healthier, more sustainable travel.

Discounts – access to Paycare Perks and Tickets for Good.

Reward and Recognition  – such as team away days, P3's Annual conference and Colleague Awards Ceremony.

Personal Development Opportunities – including mentoring, training, secondments, job shadowing, and more.

Colleague Volunteering Programme –one day paid leave per year to volunteer in the community

Enhanced Sickness Pay – based on your length of service.

Earning Potential – optional overtime and refer a friend bonus scheme. 

Additional Equipment Provision – some employees may be provided with additional equipment including workwear, tools and use of a company van or car.

Locality Counselling Service Lead 

Do you have Professional qualification in counselling, psychotherapy, psychology or a related discipline?

Join South Birmingham’s locality-based counselling service operates from community hubs and outreach venues including GP practices, community centres and Family Hubs across Edgbaston and Northfield.

Position: Locality Counselling Service Lead 

Location: Harborne, with travel within South Birmingham and North Solihull / Hybrid

Hours: Part-time. 28 hours per week

Contract: Permanent

Salary: £35,118 pa (pro rata)

Benefits: The provision of workplace wellbeing support and activities, hybrid working where the role allows, flexible working and a range of family friendly policies and subsidised parking.

Closing Date: Sunday 27th April (midnight)

Interview Date:  29/30th April/1st May

The Role

The service provides accessible, culturally competent mental health support to diverse communities through a range of brief interventions and therapeutic modalities.

Working within a partnership model, the Locality Counselling Service Lead will take responsibility for managing and delivering a high-quality counselling service across South Birmingham. This role ensures that provision is responsive to community need, aligned with commissioning requirements and delivered in an integrated, outcome-focused and innovative way.

You will drive service improvement, integration and innovation through partnership working across health, social care, voluntary and community sector organisations, whilst ensuring high quality, cost-effective delivery, robust performance management and continuous improvement.

Key areas of responsibilities include:

• Service Leadership & Operational Oversight
• Supervision & Workforce Development
• Partnership & Multi Agency Coordination
• Quality Assurance & Safeguarding
• Service Development & Strategic Support
• Data, Outcomes & Reporting

About You

You will have a professional qualification in counselling, psychotherapy, psychology or a related discipline and a registration or accreditation with a relevant professional body (e.g. BACP, UKCP etc

You will have experience of:

• Managing mental health, counselling or similar services
• Working within a partnership or multi agency environment
• Delivering community-based services to diverse communities
• Clinical governance, supervision and risk management
• Implementing contracts, seeing through to operational delivery and maintaining strong performance
• Achieving targets and maintaining high quality services
• Building effective relationships with a range of professionals and services

About the Organisation

Our client is leading provider of services to the health and social care sector, with the aim is to reduce inequalities in learning, employment and health. As an employer the organisation is proud to offer a range of benefits to staff including provision of workplace wellbeing support and activities, flexible working and a range of family friendly policies and subsidised parking.

You may also have experience in areas such as Counselling, Counsellor, Psychotherapist, Counselling Service Lead, Counselling Services Lead, Mental Health Counselling, Mental Health Counsellor. #INDNFP

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.

Contract Type: Permanent 2.5 days a week. 

Salary: £45,000.00 to £50,000.00, dependent on your location, skills, knowledge and experience (salary will be pro-rata on a 2.5 days per week basis) 

Location: Belfast, Leed, Manchester, Birmingham or London (hybrid working) 

Interviews: 13th and 14th April 2026

At The King’s Trust, we’re on a mission to help young people thrive—and technology plays a vital role in making that happen. We’re looking for a Fundraising & Marketing Service Owner to lead the way in ensuring our Fundraising & Marketing systems and technology are optimised, effective, and aligned with our long-term strategy.

In this role, you’ll own the end-to-end delivery of fundraising technology solutions, collaborating with stakeholders to shape and implement a service that supports our fundraising teams, enhances supporter engagement, and drives revenue growth.

What You’ll Do:

• Lead the strategy, development, and optimisation of fundraising technology
• Work with stakeholders to ensure our systems support fundraising excellence
• Ensure our fundraising tech is scalable, secure, and future-proof
• Identify and mitigate risks while ensuring best-in-class data governance
• Keep on top of emerging fundraising technologies and digital trends
• Align fundraising technology with Finance, Delivery and People systems and overall Enterprise Architecture 

What You’ll Bring:

• Strong leadership and stakeholder management skills
• Technical knowledge of fundraising systems and CRM platforms
• Ability to translate complex tech into simple, effective solutions
• Experience delivering successful technology projects in fundraising or NFPs
• A passion for leveraging technology to maximise fundraising impact

This is a fantastic opportunity to be a part of shaping the future technology at The King’s Trust, making a tangible difference in young people’s lives.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Service Owner (Fundraising & Marketing)s? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Service Owner (Fundraising & Marketing)s! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Our focus is on creating libraries of tomorrow with children and young people today.

We want all children and young people to feel at home at the library, to be understood, empowered and inspired. Our collaborative network is made up of member, partners and supporters. We believe in the need for safe spaces and real-life connections to support the demands of modern life. Together, we’re creating change, and you can be a part of it.

This is a pivotal moment of growth and development for Libraries Rising as a young charity. We’re seeking a passionate, skilled manager to join our team. We’re looking for someone to bring the energy and expertise to help us develop and grow over the next 12 months.

We’re looking for:

An experienced project manager who enjoys a flexible and iterative approach.

A proactive leader who is energised by variety, and able to work effectively across diverse topics and themes.

A values led bid writer who has experience of co-creating successful grant funding bids.

A creative thinker who enjoys a productive and responsive environment.

An enthusiastic collaborator who will build strong relationships with our team, members and partners.

We’re looking for someone who lives our values - progressive, collaborative, kind, aspirational and inclusive.

What’s important to us needs to be important to you too. We want to focus on impact, to work openly, to collaborate with and learn from others, to take the time to care for ourselves and each other, and to have fun together. We want to build an environmentally sustainable charity, and we want to be celebrated as an inclusion changemaker in the sector.

About the work

We are an Arts Council England Investment Principles Support Organisation. Our members are leaders in children and young people’s public libraries and schools library services (SLS). 

The Development and Delivery Manager (Projects) is a new role for the charity. You will work with a small and growing team, who are passionate about our mission and vision. You will also work with our members (leaders of children’s public library and School Library Service leaders) and sector partners.

We are in the final stages of creating our strategy for the future. You’ll be supporting us with organisational and sector development across all pillars, with a particular focus on our Thriving Charity goals.

Job purpose

To lead and deliver a range priority projects and funding bids for the charity.

The purpose of the role includes:

• To scope and deliver a range of projects to support both organisational and sector developments.
• To convene members and young people to participate in events and workshops, ensuring projects and developments are co-created with stakeholders.
• To compile reviews, reports and options appraisals to aid effective decision making.
• To lead the development and submission of grant and trust funding opportunities.
• To support the shaping, and delivery, of a funding plan to enable delivery of our new charity strategy.
• To ensure creative and flexible use of resources.

What you’ll bring to the role

• Strong project management skills, with experience delivering complex, multi-stakeholder work.
• Track record of delivering to achieve strategic goals and outcomes.
• Strong organisational skills, with the ability to prioritise, plan and manage risk.
• Ability to negotiate and influence.
• Experience of identifying funding opportunities and successfully bidding for grant funding.
• Able to work on own initiative and collaborate within a team.
• Strong interpersonal and communication skills.
• Excellent listening skills with the ability to take diverse opinions into account.
• Digitally literate and technologically curious, with experience of Microsoft Office and project software.
• Experience managing and monitoring budgets.
• Experience of facilitating events and workshops.
• Committed to engaging and co-creating with children, young people and families.
• Understanding of the role of libraries within communities.
• Experience of managing partnerships, subcontractors or commissioned work.
• Awareness of GDPR implications and requirements.

Personal qualities

• Empathetic, able to understand a variety of viewpoints that are different to their own.
• Calm under pressure and able to manage multiple priorities while maintaining quality.
• Confident in building relationships and constructively challenging where needed.
• Thrives when working collaboratively and taking responsibility for delivery.
• Trusts others and inspires trust.
• Ambitious for our charity, the library sector and for children and young people.
• Strategic thinker who can also absorb and analyse detailed information.
• Entrepreneurial, with the ability to spot opportunities and develop them.
• Asks for feedback and is able to accept and act on it to improve their own performance.
• Understanding of inclusion and its importance within a diverse society.
• Commitment to own continued professional development.

Our application process is open to everyone and anyone with the experience we’re looking for. We have a diverse board of trustees, but we know our staff team is not as diverse as we need for the future, as we grow. We particularly welcome applications from people from racialised communities, men, trans or non-binary individuals, and those with hidden or visible disabilities.

Employee benefits include:

25 days annual leave (pro rata) plus Bank Holidays

5% employer pension contribution

Employee Assist Programme – including 24/7 counselling, health support and legal helpline.

A range of discounts on retail, entertainment, travel and wellbeing.

If you have any questions about the role, or want to chat Tabitha, Chief Executive before applying, please get in touch.

All applicants must have an existing Right to Work in the UK. Please also note that appointment will be made subject to collection of two references and a satisfactory DBS check or evidence of a current DBS certificate.

Our Charity

Established in 1972, P3 Charity is a modern, forward-thinking organisation providing support services to people facing social exclusion across the UK.

We offer a wide range of services, including homelessness prevention, supported housing, mental health support, community advice, hoarding support and services for young people.

We’re a person-centred organisation who works alongside people to improve lives. We do this by strengthening communities, unlocking potential and creating new possibilities. We tackle challenges others won’t and we go the extra mile. We believe in collaboration – both within our teams and with the local community – to achieve the best outcomes.

Our values-driven approach means we recruit for values and train for skills.

The Role

Are you a strong and compassionate leader who knows Ofsted inside and out and believes great services for young people are built on relationships, accountability and trauma informed practice?

We're looking for a Regional Manager to lead, support and inspire Ofsted-regulated children, young people and family services across East and West Midlands. This is a pivotal role with real influence - shaping quality, culture and outcomes at a regional level.

What We Offer

Enhanced annual leave entitlement – 27 days annual leave per year, plus bank holidays.

Commitment to mental health and wellbeing – people are at the heart of what we do; you’ll also have access to our National Wellbeing Lead and Regional Wellbeing Champions.

Paycare health cash plan – you can claim back costs for a wide range of everyday health expenses, including optical, dental, physiotherapy, and more, within an annual limit.

Employee Assistance Program – access to 24/7 GP appointments, 1-1 counselling and health assessments.

Team initiatives – this may include team away days, P3’s Big Day Out and our Annual Awards Ceremony.

Discounts – including the Blue Light Card, Bike2Work Scheme, Paycare Perks and Tickets for Good.

Personal development opportunities – including mentoring, training, secondments, job shadowing and a Colleague Volunteering Programme with 1 day paid leave per year.

Earning Potential – optional overtime and refer a friend bonus scheme.

Please note P3 reserves the right to close this advert earlier than the stated closing date.

The successful candidate must hold a full UK driving licence and have access to a vehicle. Please note, this post is subject to an enhanced check made by the Disclosure & Barring Services, paid for by P3.

P3 is an equal opportunities employer and is committed to combating all forms of discrimination.

Join The MindKind Projects in a key leadership role at the heart of a trusted, community-led organisation. Over the past 6 years, we’ve grown into one of the region’s most recognised wellbeing organisations, with 5,000+ people engaging in our programmes and a strong track record of reaching communities often excluded from traditional services.

We’re looking for an organised, people-centred Operations and Project Lead who can turn vision into delivery. This is a hands-on role for someone who can build calm structure in a fast-moving environment, support staff and volunteers well, strengthen partnerships, oversee budgets and reporting, and help secure future funding to sustain and grow our work.

You’ll be joining an organisation that blends lived experience with professional expertise, and builds culturally competent, evidence-based work side by side with local communities. If you’re practical, values-led, and motivated by helping good people deliver meaningful impact, we’d love to hear from you.

Please see recruitment pack for full details. 

About the role

Research has shown that there is significant potential for new and existing wealth holders to use their resources to fund climate action, and demand for trusted advisors to accelerate both the pace and efficacy of philanthropy. The Impatience Earth team has a track record of delivering quality philanthropy advisory for climate action, and with a growing team we have the capacity to take on new clients.

As the Philanthropy Catalyst Lead, you will be instrumental in building a strong pipeline of clients who would benefit from our climate advisory services. You are someone who is comfortable connecting with and engaging wealth holders, such as high-net worth individuals, family foundations and corporate foundations that have the potential to commit substantial resources (£200k+ year) to climate action. 

These clients may be based in the UK or Europe (as reflects the majority of our client base so far) although you will also work with colleagues engaged in catalysing philanthropy in other regions of the world. 

You will report directly to the Co-CEO, but also work closely with other members of the team and partners such as the Environmental Funders Network (EFN) to grow climate philanthropy. This is not a fundraising role for Impatience Earth: the primary focus will be to further develop and hone our business development strategy; to find, qualify and cultivate prospects; and to support the delivery of advisory services as needed once prospects are converted into clients. 

About Impatience Earth

Impatience Earth is a non-profit climate philanthropy consultancy founded in 2020 with a mission to educate, challenge and inspire wealth holders to take bolder funding decisions to address the climate emergency. 

Since 2020, our engagement with over 40 philanthropic foundations and businesses has supported them to make over £250m of new funding available for climate action, and we have already helped them make grants to over 200 different organisations. A great deal of these clients have come from word of mouth and from within our team’s existing connections, and we are now looking to expand our reach beyond our own network. 

We have ambitious plans to unlock greater funding for intersectional climate justice work, with bespoke advisory for new climate funders continuing to be a core pillar of our 2026-2030 strategic plan. 

Key responsibilities include but are not limited to the following: 

• Further developing our business development strategy. This would include:

  • Reviewing and assessing previous and existing business development activities, and prioritising actions 

  • Identifying key target audiences and referral partners

  • Proposing realistic and stretch targets for our business development activities

  • Developing concise and effective communications for our target audience, for example, by crafting compelling outreach emails

• Researching, qualifying and engaging with prospective clients. This would include: 

  • Using your past experience of engaging wealth holders to suggest new business development or prospect research ideas

  • Reviewing funder databases for leads and relevant information 

  • Initiating a new (simple!) system of tracking client leads from identification to conversion

  • Arranging and joining scoping conversations with potential clients 

  • Identifying events and spaces to engage with prospective clients

• Initiating and managing key relationships. This would include:

  • Stewarding prospective clients who are not yet ready to engage with our services 

  • Re-engaging and managing strong relationships with key referral partners and intermediaries, such as EFN, private banks, wealth advisors, family offices and other philanthropy advisors

  • Representing Impatience Earth externally at meetings and events to meet our business development objectives 

• Working closely with colleagues to integrate business development across programmes. This would include:

  • Working with Impatience Earth colleagues who lead our Strategic Communications, Global South and International Partnerships work to guide and support their activities around business development 

  • General support and advice to strengthen all staff members’ business development knowledge and skills 

• Support client delivery. As and when you convert prospects into clients, we may need you to support client leads with delivery. This might include arranging and facilitating expert meetings and strategy sessions.

What we’re looking for

• At least 3 years previous experience of working in major gift fundraising, trust and foundation fundraising, private wealth advisory, or similar that gives you insight and knowledge into the philanthropic landscape, HNWIs, and the networks and ecosystem in which they operate

• Someone who enjoys engaging with philanthropists in-person and at events, and comfortable having interesting but sometimes challenging conversations 

• A proven track record of converting leads into confirmed high value clients (or funders) at the 6- or 7-figure level and managing successful relationships with them

• Strong research skills, including ability to use datasets and access information to find and qualify prospects

• Excellent written and verbal communication skills

• A self starter who is able to think both creatively and strategically about business development; able to work independently but also as part of a dynamic and highly collaborative team

• Confidence engaging with different types of stakeholders, especially high net worth individuals, and the emotional intelligence and social skills to build genuine, trusted relationships

• A good understanding of the role of philanthropy in the context of social, economic and climate injustices 

• Committed to tackling the climate crisis with a good grasp of its causes and solutions - though our team will provide training if you have not worked in a climate-focused role before

• Commitment to anti-oppression and social justice

You’ll have an advantage if you: 

• Have developed or contributed to the development of a successful fundraising or business development strategy 

• Have previously advised philanthropists, family offices, or foundations 

How you’ll know you’re doing a good job

• Impatience Earth is advising new clients that we had not previously engaged with

• You have converted prospects into clients that will contribute to our headline KPIs around funding catalysed and disbursed for impactful climate solutions

• You build and manage a high-quality pipeline of prospects

• You have stewarded trusted relationships with key partners turning them into a source of referrals and leads

• You have collaborated with the client delivery team to ensure a smooth handover from agreeing the terms of the client project to starting the engagement

• You contribute to increasing the team’s knowledge around business development, and understanding our Unique Selling Point 

How To Apply:

Unfortunately, we are not able to sponsor visas, nor are we able to have calls with candidates in advance of application. We are using CharityJob to accept applications, so please apply through the CharityJob portal. The only exception to this is if you would like to submit a video cover letter, in which case please email your full application to yelena @ impatience.earth

We are committed to inclusive recruitment. If you have any access requirements or need reasonable adjustments at any stage of the recruitment process, please let us know so we can discuss how to support you. This might include extended time on the assignment or alternative formats for the interview. 

We recommend that you do not use AI for the content of your CV or cover letter. This is based on past recruitment rounds where applications that were written without the use of AI were more likely to go through to the next stage e.g. they were personalised with specific and relevant examples. 

Stage 1: Using CharityJob, please submit your CV and your short answers to the following two questions (no more than 1.5 pages): 

1. What experience do you have working with high-net worth individuals and are there any success stories you’d like to share as a result of their work with them?

2. What perspectives and skills make you a stand out candidate for this specific  role?

Stage 2: Shortlisted candidates will be invited to a short initial video call carried out on Zoom to discuss your experience and what excites you about the role. We will send all candidates the interview questions in advance. 

Stage 3: You will be asked to complete a short assignment at a time that suits you. At this stage in the process, we will offer candidates a £50 stipend to cover the time invested in this exercise.

Stage 4: As part of the final interview stage, you’ll be invited to a full interview, and we will be sending all candidates the interview questions in advance. At this stage in the process, we will offer candidates an additional £50 stipend to cover the time invested in preparing for the interview.

As part of the interview process, you will meet our Co-CEO Yasmin Ahammad, Senior Manager Raysa Franca and People and Wellbeing Director, Heather Salmon. For more information, see our website impatience.earth.

Screening questions: 

Do you have the right to work in the UK or the EFTA/EU?

Have you worked with High-Net Worth Individuals before?

Have you contributed to a growing pipeline of clients or funders in your past work?

Service Manager – Helpline (Mental Health)

£35,802 per annum

Beechcroft Hub, Erdington, Birmingham

Full-Time

Permanent

Hours: 37.5 hours per week (to include some weekends/evenings)

Our client is the leading provider of mental health services in Birmingham and the West Midlands.  Their vision is “Better mental health for all”.

We have an exciting opportunity for a Service Manager that is passionate about mental health to lead and manage a mental health Helpline providing advice, information and signposting to people experiencing mental health difficulties, their families, professionals and the wider public.

The Helpline was established in 2020 growing quickly to provide valuable support throughout the pandemic. The helpline now receives over 20,000 calls a year from individuals with a range of support needs across Birmingham and Solihull. 

Are you a Service Manager with experience in managing a similar service?

Looking for a role that is varied, challenging and rewarding?

Their ideal candidate will have previous experience in a similar service, an excellent communicator comfortable with liaising with key stakeholders and partners. You will be resilient with the ability to find solutions to problems and think on your feet.

You will have solid experience in leading teams and delivering services.

You will harness your drive and commitment to focus on service quality, improvement and development.  Working on a service that strives to be the centre of excellence in the delivery of mental health advice and information provision.

You will be comfortable managing a number of competing priorities, completing them within the timeframe to a high quality.

Benefits include an attractive defined contribution pension scheme, PayCare which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme which includes free counselling and a comprehensive training programme.

Our client is extremely proud to have a diverse workforce that is reflective of the communities that they work with.  They strongly encourage applications from individuals with lived experience of mental health challenges as their perspectives enrich their teams.  They are also committed to changing the ethnic diversity of their management team and particularly encourage applicants from minority communities to apply for this role.

Candidates must have the right to work in the UK for a minimum of 12 months. We are not a registered sponsor and therefore are unable to offer visa sponsorship for this position.

Their people are key to the success of the organisation, and they are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. They welcome applications from people who have experienced mental health difficulties.

The closing date for applications is Friday 10th April 2026

Interviews will take place on Wednesday 22nd April 2026

Location: Coventry and Warwickshire (travel across the area, home based for administration).

Salary: £24500 - £29.500 per year pro-rata. 

Contract Type: Permanent 

Position Type: Full time 

All applications by Midnight 10 April 2026 ; however, we reserve the right to withdraw this vacancy before this date. 

Do you want to work with a leading advocacy charity organisation supporting those in need?   

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?  

Are you keen to make a difference to people who want to be heard?  

Then come and join us here at VoiceAbility.  

We have an exciting opportunity for an Advocate to join our team in Coventry and warwickshire. Your role will require you to travel to locations such as hospitals and care homes across the area to meet with clients and professionals and be home based for administration; therefore, a suitable home internet connection is essential.

About us  

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.  

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.  

About you 

Desirably you will have some experience of working as an Advocate, providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support. 

You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance. 

How will you make a difference? 

You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support. 

You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support. 

You will work resourcefully and collaboratively with the individuals you support.You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard.  

Professional Development? 

You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day. Advocates are expected to be willing to gain, or to already hold, the Level 3 Award in Independent Advocacy Practice with disciplines suitable for the role they work in. 

Benefits

28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service

5% employer pension & minimum 3% employee contribution

Salary sacrifices pension scheme

Separate Life Assurance Cover (equivalent of two times your annual salary)

Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc

24/7 Employee Assistance programme

Access to remote counselling service

Paid Disability Leave

Paid compassionate Leave

Home Working Allowance 

Support with continuous professional development

Access to Clifton Strengths Coaching for development 

Personal Development Plans

How are staff supported to work remotely?

VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community.

When you need to travel for work, expenses will be paid (mileage or public transport costs). 

VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach. 

Equality and Diversity 

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential. 

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview.

How to apply 

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.  

Important Dates: 

Closing date for applications; Midnight 10th April 2026 

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification. 

We look forward to hearing from you. 

NB: If you don't already hold the Independent Advocacy Practice qualification, and you are successful in your application, it is a requirement that you complete the core element within 12 months of commencing the training.  VoiceAbility will fund this training.  

Who we are:

Kairos Women Working Together is a specialist, women-only organisation based in Coventry. For over 27 years, we have walked alongside women facing multiple and intersecting disadvantages, including sexual exploitation, violence, poverty, homelessness, and criminalisation. 

We are a feminist organisation rooted in the belief that women’s lives are shaped by inequality, and that lasting change happens through safety, relationships, and long-term support. From street outreach to our Women’s Hub in the heart of the city, we provide trauma-informed, holistic support that meets women where they are and walks with them for as long as it takes. 

Over the next five years, we are strengthening our Women’s Hub as a safe, accessible, trauma-informed women’s centre, expanding our services, strengthening partnerships, and influencing systems so that no woman is left behind. 

What we need

We are now looking for a Finance Lead to join our Senior Leadership Team in Coventry. 

Blending both the strategic and the hands-on practical, the Finance Lead is responsible for ensuring the overall financial health and sustainability of the charity. Alongside overseeing day-to-day financial management, with administrative support for some transactional tasks, you will bring a strong financial perspective to organisational planning, funding development, Board reporting, and decision-making. 

This role goes beyond producing financial information. You will be expected to: 

• interpret financial data 

• identify risks and opportunities 

• communicate complex financial information clearly to non-finance colleagues 

• provide meaningful analysis and recommendations 

• contribute to strong financial planning, funding development, and sustainability 

Working closely with the CEO, Treasurer and Fundraising & Development Lead, you will play a key role in strengthening how Kairos understands and communicates the cost, value, and sustainability of its work. 

Who we need

We’re looking for someone who can bring strong financial analysis, sound judgement, and a collaborative, values-led approach. 

The voices of women with lived experience are centred in everything that we do. We encourage lived experience across the whole organisation, including volunteers, staff, senior leadership, and our Board of Trustees. 

We want Kairos to reflect the diversity of the women we support. We actively encourage applications from Black, minoritised and migrant women; women with disabilities; lesbian and bisexual women; and working-class women. You will be welcomed, supported, and respected in a culture that values authenticity, honesty, and sisterhood. 

Please note: 

• This role is restricted to female applicants under Schedule 9 of the Equality Act 2010 

• An enhanced DBS (Disclosure Barring Service) disclosure will be required for this role 

• Applicants will need an unrestricted right to work in the UK

We’ll be reviewing applications as they come in and may invite candidates to interview before the closing date, so early applications are encouraged. 

Working at Kairos 

Kairos is a values-led, relational organisation. The way we work internally reflects the way we work alongside women — with compassion, honesty, accountability, and care. We recognise that this is emotionally and professionally demanding work, and we are committed to creating a supportive, reflective, and sustainable working environment for our team. 

We offer: 

• A strong, values-driven culture rooted in feminist principles and collective support 

• A commitment to staff wellbeing, including: 

• 1 paid wellbeing hour per week (pro rata) 

• Wellbeing shutdown between Christmas and New Year 

• Access to an Employee Assistance Programme (EAP) 

• A generous annual leave allowance 

• The ability to apply for a Blue Light discount card 

• A supportive and reflective team culture, including regular opportunities for learning and development 

• Space for reflection, discussion, and shared problem-solving 

• Team connection and celebration, recognising the importance of community within our work 

We are a learning organisation. We are open, reflective, and committed to continually improving how we work — for women, and for each other.

Could you do a job where you change lives?

Could you lead recruitment across the organisation, ensuring high-quality staff are appointed to support the delivery of excellent services. Apply now!

Join Pilgrims’ Friend Society, a long-established Christian charity dedicated to supporting older people through our warm, faith-based communities.

We are seeking a Recruitment Lead to manage our recruitment. This is a great opportunity to contribute to a mission-driven organisation that combines professional standards with a heart for faith-based service.

We’re a growing charity that invests in its people, offering real opportunities for development and progression. You’ll join a supportive team where your work is valued and your growth matters.

As a Recruitment Lead, you’ll play a crucial role in identifying and attracting top talent.

If you have experience in recruitment, and a desire to make a real difference, we’d love to hear from you.

For more information, please read the job pack here

Responsibilities:

• Lead and coordinate recruitment activity across the organisation, ensuring vacancies are effectively advertised and managed.
• Work with managers to understand needs and develop recruitment plans.
• Manage end-to-end recruitment processes including advertising, screening, interviews and offers.
• Conduct and manage the Certificates of Sponsorship (CoS) process in line with UK immigration and sponsorship requirements where applicable.
• Ensure all recruitment activity complies with employment legislation and organisational policies.
• Support and advise managers on recruitment best practice and interview processes.
• Manage relationships with job boards, recruitment agencies and other attraction channels.
• Identify and utilise the most effective sourcing channels, including job boards, social media, networking events, and employee referrals.
• Some travel may be required to support with open days or external recruitment events.
• Develop initiatives to strengthen the organisation’s employer brand and attract candidates aligned with the mission and values.
• Monitor recruitment metrics and provide reports to support workforce planning and improvement.
• Identify opportunities to improve recruitment processes, systems and candidate experience.

Skills/Experience:

• Minimum of 2 years recruitment experience.
• Experience with Recruitment agencies or internally managing end-to-end recruitment processes.
• Experience using applicant tracking systems (ATS) and HRIS.
• Knowledge or experience of the Certificates of Sponsorship (CoS) process and immigration compliance (desirable). 
• Strong organisational skills and ability to manage multiple vacancies simultaneously.
• Excellent communication and interpersonal skills.
• Able to travel to various sites as required for the role.
• Ability to analyse recruitment data and use insights to improve recruitment outcomes.
• Proactive approach to learning and developing knowledge of recruitment and the social care sector.

This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010)

Hours:

35 hours a week. Monday to Friday

Travel required for the role

Benefits:

• Remote working
• Flexible working hours
• 6.6 weeks’ paid holiday per year, including bank and public holidays
• Pension scheme
• Ongoing training and support
• Team events
• Medicash
• Perkbox – including an Employee Assistance Programme
• Care Friends referral scheme
• Long-service and birthday rewards

— What our staff say about us: …“It is a friendly and welcoming place to work” … —

Pilgrims’ Friend Society is a registered charity. Our Christian ethos is central to everything we plan and do.

We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are underrepresented on our senior management team at present.

Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested.

Teenage Cancer Trust is the only UK charity dedicated to providing specialised nursing care and support for young people aged 13–24 with cancer. Every day, seven young people in the UK hear the words “you have cancer”, and Teenage Cancer Trust ensures they do not face it alone.

The charity funds specialist nurses and youth support teams in hospitals across the UK and provides vital emotional, practical and psychological support for young people and their families during and after treatment.

Regional fundraising is a core income stream for Teenage Cancer Trust, generating income through a combination of community and corporate fundraising. Supporters are often personally connected to the cause, including young people, families and communities directly impacted by cancer, making this a highly emotive and rewarding fundraising environment.

Teenage Cancer Trust is now seeking a Regional Fundraising Manager (North) to lead and grow income across a significant and high-potential region. With an income target of c.£750k and ambitions for further growth, this role will play a key part in shaping and delivering a more proactive, strategic approach to regional fundraising.

The Regional Fundraising Manager is a senior role responsible for leading fundraising across the North of England, managing a team of four fundraisers and contributing to the wider regional fundraising strategy. The role combines strategic leadership, team development and operational delivery, ensuring sustainable income growth across both community and corporate fundraising.

Reporting to the Head of Regional Fundraising, you will be responsible for delivering regional income targets, developing effective fundraising strategies and ensuring strong pipeline development across the region. You will also play a key role in embedding a more proactive approach to community engagement, strengthening volunteer involvement and maximising opportunities across local communities and corporate partners.

As Regional Fundraising Manager, you will:

• Lead community and corporate fundraising across the North region, supporting long-term partnerships
• Lead and deliver regional fundraising strategy in line with national objectives
• Manage and develop a team of four fundraisers
• Develop and implement regional plans to grow sustainable income
• Drive proactive community fundraising, engaging groups, clubs and local networks
• Identify and develop new income opportunities across community and corporate audiences
• Ensure strong pipeline development, income forecasting and performance management
• Work collaboratively across fundraising teams to maximise supporter engagement
• Lead key projects and initiatives to improve fundraising effectiveness
• Support the wider regional fundraising function as part of the management team

Essential skills and experience:

• Strong experience in community fundraising or relationship fundraising
• Experience managing and motivating teams to deliver high performance
• Experience developing and implementing fundraising plans and strategies
• Strong stakeholder management and relationship-building skills
• Proven track record of delivering income against targets
• Experience leading projects or initiatives that drive change or improvement
• Ability to analyse data and use insight to inform decision making
• Excellent communication and influencing skills

Desirable:

• Experience working across both community and corporate fundraising
• Experience managing geographically dispersed teams
• Experience working in emotionally sensitive cause areas
• Experience supporting teams through change or organisational development

Employee benefits include: 

• 25 days annual leave plus bank holidays, increasing by 1 day with each year of service, up to 30 days annual leave
• End of year closure: when we can, we offer 3-4 extra paid days off over Christmas for a relaxing or time with family and friends. This is decided year by year.
• Up to 5% employer pension contribution
• Annual salary review
• Flexible bank holidays (except 25th and 26th December and 1st January or any substitute bank holidays for these dates)
• Enhanced maternity, paternity and adoption leave benefits
• Income Protection and Life Assurance
• Health Cash Plan plus free telephone access to a GP whenever you need it
• Gym discount