Service delivery lead jobs in clapham common, greater london

You will support the team with the delivery of a wide range of challenge events including March in March, the D-Day 44 Challenge, Race to Remember, the London Marathon and many other third party runs and challenges. We have big aspirations and are looking for a fantastic assistant to help us to achieve them!

You will play a key role in supporting the success of our challenge events fundraising programme by coordinating the day-to-day activities of the challenges team. Acting as the first point of contact for our many challenge event supporters, you will provide friendly and efficient support, ensuring every interaction is a positive one. Your responsibilities will include responding to enquiries, manging our DIY fundraising programme, acknowledging donations, and assisting with administrative tasks across the team. Whether by phone, email, or in person on event days, you will help deliver an exceptional experience to everyone taking part.

About us:

Combat Stress is the UK's leading mental health charity for veterans. For over a century we've been helping former servicemen and women deal with issues like post-traumatic stress disorder (PTSD), anxiety and depression. Today we provide specialist treatment and support for veterans from every service and conflict, focusing on those with complex mental health issues related to their military service. We provide a range of community, outpatient and residential mental health services to veterans with complex mental health problems. We provide services in-person, and via phone and online.

This role will be subject to a DBS check.

The postholder will develop and lead fundraising and partnerships, raising crucial funds to support MumsAid’s growth. We are looking for an experienced, versatile fundraiser who can hit the ground running, bring a holistic approach and work with a range of donors and funders to help MumsAid develop a sustainable income pipeline. 

This role has strategic accountability for fundraising and managing funder relationships. You will lead our competitive tendering and grant application work, and develop our corporate partnerships.

This is a part-time post, flexible on location, although some travel within the UK may be required. The role will provide support at fundraising events, requiring some occasional evening and weekend commitments (for which time in lieu will be granted).

Main Duties 

Leadership and Management: 

· Work alongside the Senior Leadership Team (SLT) and Board (particularly the Fundraising and Marketing Subgroup) to proactively identify potential sources of funding and realise opportunities for growth. 

· Devise and develop appropriate strategies, produce and deliver strong proposals and pitches. 

· Provide knowledge of current fundraising practice and develop a consistent working strategy that is sustainable.

· Assist in informing long-term financial/business planning and clarifying priorities. 

· Support the SLT and Board in developing a comprehensive framework for reporting on the charity’s impact, including to funders. 

Oversee and support monitoring submissions.

Fundraising:

· Develop, implement and evaluate a fundraising strategy in line with MumsAid’s priorities, to include key areas of focus – fundraising from trusts and foundations, statutory fundraising, corporate fundraising, to secure c. £500k over the next 2 years.

· Research, formulate and write applications, bids and tenders, including to statutory funders and trusts and foundations, coordinating with other team members for input as necessary.

· Build strong relationships with existing and potential funders, partners and stakeholders.

· Write reports for funders to meet deadlines and submit further applications for existing funders where appropriate.

· Work with the SLT and Board to develop and maintain strong relationships with commissioners, funders, partners and corporate organisations to ensure good communication about organisational/project progress, address any issues that arise, and identify new income streams. 

Organisational and General Duties: 

· Maximise fundraising efficiency by using and developing our CRM to ensure there is a clear process for recording and managing fundraising activity. 

· Contribute to the financial planning, budgeting and management accounts process. 

· Contribute to the development of MumsAid’s understanding and communication of our Return on Investment (ROI).

· Report regularly on KPIs, monitoring and evaluating against social impact and ROI. 

· Develop and manage a reporting schedule for the Board and funders to ensure monitoring and reporting is in done in an effective manner in line with organisational priorities, tracking restricted and unrestricted income, project development and targets. 

· Maintain awareness of fundraising and charity law and ensure that activity adheres to relevant legislation and guidance. 

Communications and Marketing: 

Liaise with colleagues to help shape and implement our marketing and communications plan, ensuring our reputation is upheld and our knowledge is shared through positive, consistent and accurate communications and messaging. 

Diversity and Inclusion: 

Promote and support equality, diversity and inclusion, e.g., ensuring that the views and voices of MumsAid’s service users are considered in all aspects of fundraising initiatives, including in the discussions of need and impact.

About You 

· You will be passionate about our mission and see yourself as part of a highly motivated team helping MumsAid exceed its goals.

· You will be the face of our organisation in many ways, so you will have experience of, and enjoy, representing an organisation externally at events, conferences and more.

· You’ll be driven to maximise income from funding/partnership opportunities through your proven negotiation and influencing abilities, with a natural confidence and enthusiasm.

· You’ll be goal orientated and not defeated by rejection, deadlines or pressure to move in a fast-paced environment.

· You’ll value excellence in relationship management and bring energy and motivation to inspire others to support our charity. 

· You’ll be proactive and versatile in your approach and value the opportunity to grow and shape a new role.

Key Experience and Skills:

· Proven track record of working with trusts and foundations, corporate and statutory funders, including expertise in writing applications and stewarding grants.

· Experience of major donor fundraising.

· Ability to bring creative ideas to the table that mirror our strategic direction.

· Financial literacy and management experience, confidence in working with budgets, creating a financial narrative, and working with databases.

· Demonstrably outstanding written communication skills with the ability to write compelling copy, tailored to a range of audiences and platforms. 

· Proven track record of building positive relationships with funders, partners, volunteers, and supporters; you may already have a network of relationships this role could benefit from.

· Articulate speaker, able to present and repackage complex information in succinct and digestible format.

· Microsoft Office proficient, Proficient with Word, Excel and able to put together PowerPoint presentations.

· Ability to develop strategies, operational plans and KPIs in collaboration with colleagues and stakeholders. 

· Excellent working knowledge of voluntary sector funding streams.

· Excellent teamwork skills but with the ability to work independently. 

· Proactive and confident in using own initiative and prioritising workloads.

Desirable Experience and Skills: 

· Experience of representing an organisation externally, e.g., through presentations, events, conferences. 

· Experience of working closely with communications and/or marketing to optimise fundraising and profile-raising opportunities.

· Experience in using a CRM system to support relationship management and reporting.

About SPANA

SPANA (The Society for the Protection of Animals Abroad) is the global charity for the working animals of the world. Since our foundation in 1923, we have worked where they work, to support the welfare of working animals, including horses, donkeys, mules, oxen, dogs and camels.

About this role

As Head of Digital Engagement you will lead SPANA’s digital presence across web, email, social and emerging platforms – ensuring the organisation’s voice, brand and mission are powerfully communicated to global audiences. You will also provide strategic direction and hands-on leadership to the digital team, fostering a culture of creativity, collaboration and excellence to maximise impact and drive growth. 

This exciting role is responsible for shaping and delivering a compelling and consistent digital experience that drives awareness, deepens engagement and supports organisational priorities in communications, advocacy and income generation. You will play a central role in delivering SPANA’s strategic ambitions through innovative, data-informed digital approaches. 

Contract, location and salary

This is a full-time (34.5 hours per week), permanent role with a salary of approximately £55,000 per annum subject to skills and experience. This role is UK based, and candidates must have the current right to work in the UK. SPANA staff work remotely, attending our London office once or twice a month (or more if preferred). 

SPANA offers benefits to staff including a health care cash plan with Medicash, and generous pension scheme with SPANA contributing 10% if the employee contributes at least 5%.

Full details and how to apply

Please review the job description for full details including a person specification. The deadline for applications is 23:59 BST on Sunday 21 September 2025.

Directorate: Marketing, Education, Events and Membership  
Reports to: Events and Education Manager
Salary range:£ 26,521 - £33,456 per annum, depending on experience
Location: London – EC4Y 8EE (Hybrid - The Education team is office-based on an agreed day once a week, then a    required one day each month for all staff)
Contract: Permanent, full-time (31.5 hours over 5 days)

Job Purpose

BSR education programme is a key benefit to members and the wider rheumatology community, providing updates on the essentials needed to deliver top-quality care for patients and ensuring professional development opportunities.  

This role sits within the Education team who are responsible for delivering BSR’s educational activity. Working alongside the Head of Education, the Events and Education Manager, Event Executive and the Digital Events Manager, you will assist in the planning and delivery of a range of education courses, webinars, bursary schemes and digital learning activities.  You will work with the team to support the work of our Education Committee, Trainee Committee and Digital Learning Board.  

This is an exciting role for someone looking to get more hands-on experience in planning and executing a variety of educational events and activities and liaising with multiple stakeholders. It is a unique opportunity to be part of the team at the forefront of rheumatology education, making a tangible impact on the professional development of members and the broader rheumatology community. 

Main Responsibilties 

Event & Course Management 

• Lead on course and webinar registration processes, including delegate bookings, communications, data management and reporting, and producing delegate materials. 
• Support course logistics including venue sourcing and management, accommodation and travel, catering and AV. 
• Support stakeholder management at education courses, including communications with patients, sponsors and event supporters. 
• Occasional travel, including attendance and overnight stays at BSR conferences, courses and events.

Systems & Data Management 

• Oversee the team’s CRM (Microsoft Dynamics) and registration systems, ensuring data integrity, implementing system enhancements, coordinating stakeholders, and carrying out testing.  

Project Coordination 

• Coordinate the rheumatology training webinar series, including topic development, speaker management and live delivery. 
• Coordinate the education bursary programme, including promotion, application management and financial reconciliation. 
• Coordinate CPD accreditation of educational activities. 
• Support the delivery of digital sponsorship and educational partnership opportunities. 

Marketing & Communications 

• Work with the Marketing and Communications team to create digital content to engage target audiences.

General Duties 

• Manage events inbox and education team enquiries, delivering excellent customer service. 
• Input into education budgets by monitoring progress against income and expenditure for owned projects.
• Support with BSR Committee liaison and logistics. 
• Undertake any other reasonable duties as required by the Head of Education and the Events and Education Manager.

Person Specification

1.  Be enthusiastic about all aspects of education, self-motivated, and eager to contribute to educational initiatives  
2.  Can work efficiently on a variety of digital systems and quick to pick up new programs 
3.  Have the confidence to manage stakeholders at all levels and to deal with external contacts  
4.  Have confident time and project management skills, you’ll be working on a lot of projects simultaneously  
5.  Demonstrate ability to use initiative and innovation to make positive improvements or efficiencies to how we deliver education 
6.  Can be professional and personable when communicating with customers and volunteers  

Equity, Inclusion and Diversity statement 

BSR is committed to encouraging inclusion, equity, and diversity in our workforce. We are actively trying to increase the diversity of our staff team. We try to reduce as many barriers as we can for those with a disability. We know that everyone is an individual, so please always tell us what we can do to support you.  

We welcome approaches from individuals from underrepresented groups, including those from minoritised communities, and those with a disability, to better reflect the community we serve and help broaden our perspectives. 

Calling all service leads or managers in CYP Mental Health Services. If you have knowledge of the national CYP IAPT programme and experience of teaching and programme organisation, this may be the perfect opportunity for you.

Anna Freud is seeking a Programme Director to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.

Our EDI commitment

We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.

We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.

As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.

What we offer

We offer a collaborative culture with strong links across Anna Freud and University College London. We offer a range of staff benefits, including an all-in-one rewards and recognition platform called Perkbox and wellbeing offers such as free counselling through our Employee Assistance Programme. We are proud to have staff-led Diversity Networks offering unique opportunities for learning, connection and impact, as well as an Employee Voice Forum.

What you’ll do

You will lead the Postgraduate Certificate (Pg Cert) in Leadership for CYP Mental Health Services, ensuring its successful design, delivery and development. You will manage the curriculum in line with NHS England’s Leadership National Curriculum and UCL’s academic standards, oversee teaching and assessment, and ensure the programme remains financially and academically viable. The purpose is to equip managers and service leads in CYP Mental Health Services with the skills, knowledge and reflective leadership capacity needed to drive service transformation and improve outcomes for children, young people and families.

What you’ll bring

Essential requirements:

• Qualifications: PhD/professional doctorate in field of child mental health or a recognised qualification in a core child mental health profession (e.g. psychology, social work, educational psychology).
• Experience: leadership/management experience in CYP Mental Health Services, and experience in curriculum design, teaching, assessment and programme organisation in Higher Education;
• Knowledge: understanding of the national CYP IAPT programme and challenges/opportunities in child and young people’s mental health services;
• Skills: effective communication, interpersonal and organisational skills,  ability to work flexibly and collaboratively and capable of managing budgets and ensuring programme financial viability.
• Commitment: dedication to high standards in teaching and assessment, fostering an inclusive and supportive learning environment, and demonstrating values of equity, diversity and inclusion.

Key details

Hours: Part time: 7 hours per week. Monday to Friday to be agreed and discussed with manager. Must be available to work on the 12 days during the year that the course runs (currently on Tuesdays).

Salary: £67,830 per annum FTE, plus 6% contributory pension scheme.

Location: Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours at our London site (4-8 Rodney Street, London N1 9JH).

Contract type: Permanent.

Next steps

Closing date for applications: midday (12pm), Friday 12 September 2025. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.

Notification of interview: shortlisted applicants will be notified no later than Friday 19 September 2025. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews: will be held remotely in the week commencing 22 September 2025.

How to apply: click on the 'apply’ button to submit an application via our careers website. We are unable to accept CVs and kindly request no contact from agencies.

Questions?

Please email Recruitment with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor license therefore we are unable to provide Visa sponsorship.

Food Sustainability Project Coordinator

Location: Mainly our head office in E12, but also in other venues around the borough of Newham as directed.

Salary: £36,934 per annum

Hours: 36 hours per week

Vacancy Type: 4-year fixed term, funded by the National Lottery Community FundAbout the Renewal Programme 

For over five decades, the Renewal Programme has been a trusted cornerstone of the community in the London Borough of Newham, tackling the root causes and consequences of poverty, isolation, and disadvantage.

Role overview

This role is central to our mission to support sustainable living, reduce food waste, tackle local food insecurity, and foster meaningful community connections. As a key part of delivering the vision set out in our National Lottery-funded RenewALL Hub proposal, you will ensure our food provision goes beyond meeting immediate needs to build inclusion, wellbeing, and pathways into wider community support.

Your primary responsibility will be to secure regular donations of surplus food by developing and maintaining strong partnerships with local supermarkets, shops, restaurants, and national redistribution organisations like the Newham Food Alliance, Felix Project, and Feeding Britain.

You will manage the effective use of this food across our services, including the foodbank, food pantry, warm meals programme, and cooking classes. This will involve careful stock management, menu planning, and coordinating with lead staff to ensure our food provision meets Newham’s environmental, health, and cultural needs. A key part of this will be overseeing the successful operation and promotion of our expanded food pantry.

Coordinating volunteers will be essential, particularly in managing and expanding our cargo bike fleet for surplus food collection and redistribution. You will also explore opportunities to monetise these sustainable transport services. To further engage the community, you will organise and host quarterly workshops on reducing food waste and eating on a budget.

Ultimately, you will play a vital role in coordinating our surplus food operations, managing volunteer teams, and strengthening partnerships to ensure our food services are impactful, sustainable, and community-led.

Key Responsibilities

Food Supply & Partnerships

• Secure regular surplus food donations from local supermarkets, shops, restaurants, farms, and redistribution networks (e.g., FareShare, Felix Project, Newham Food Alliance).
• Build strong partnerships with local and national food aid providers to maximise supply, reduce duplication, and ensure continuity of stock.
• Ensure culturally appropriate, nutritious food options are consistently available.

Food Service Delivery

• Lead the operational management of the RenewALL Food Pantry, ensuring it is welcoming, respectful, and centred on dignity and choice.
• Oversee twice-weekly pantry sessions, ensuring high-quality customer service, stock availability, and culturally relevant food.
• Maximise the effective use of volunteers in the operation of the pantry.
• Use the pantry as a gateway to wider support by integrating referrals into health, wellbeing, advice, and volunteering pathways.

Sustainable Food Initiatives & Logistics

• Manage and expand the cargo bike food redistribution programme, ensuring effective logistics, safety, insurance, and maintenance.
• Champion environmental sustainability, embedding low-waste, low-carbon practices across all food services.
• Organise and deliver quarterly workshops on food waste reduction and eating on a budget.

Volunteer Leadership & Team Management

• In partnership with the Volunteer Manager, recruit, train, and support volunteers across the Foodbank, Food Pantry, café, warm meals, and cargo bike services.
• Work with colleagues to develop food collection rotas, provide training (food safety, customer care), and ensure smooth operations across all food-related services.
• Foster an inclusive, positive volunteer culture, ensuring volunteers feel valued and engaged.

Compliance, Monitoring & Resource Management

• Ensure compliance with Food Hygiene, Health & Safety, and Environmental Standards, maintaining accurate records and certifications.
• Manage budgets effectively, ensuring value for money and accurate reporting.

Innovation & Development

• Work with colleagues to explore and develop revenue opportunities linked to sustainable food and transport initiatives (e.g., monetising cargo bike deliveries).
• Together with partners and colleagues, explore the implementation of employment focussed opportunities for residents, for example via deliveries on the cargo bikes.

  Project Awareness & Marketing

• Work with our marketing team to introduce creative community campaigns (e.g., Reverse Advent, seasonal drives, sponsorships) to encourage donations of both food and direct funds.
• Promote the projects with local partners, for example working with local schools to maximise harvest deliveries and raise the profile of the project.

Person Specification

• Passionate about food, sustainability, and community empowerment.
• Commitment to dignity-first food provision and tackling food insecurity.
• Experience of coordinating food services, hospitality, or community-based projects.
• Proven ability to build and manage partnerships with suppliers, community groups, or external organisations.
• Experience of managing volunteers or staff, including recruitment, rotas, and supervision.
• Strong organisational skills, able to manage multiple projects, deadlines, and stock systems.
• Knowledge of food safety, hygiene, and health & safety standards.

To Apply

If you feel you are a suitable candidate and would like to work for Newham Community Renewal Programme, please do not hesitate to apply. You can learn more about our work and values on our website.

Inspire young learners as a Spanish Teacher: Join Latin American House (LAH) and its Spanish Saturday School!

Are you passionate about teaching Spanish and nurture a love for language and culture in children? Do you want to be part of a vibrant, community-led organisation that contributes to the integration, social inclusion and wellbeing of Latin American families and other commuities in London?

LAH invites you to lead engaging and dynamic Spanish lessons at our award-winning Saturday Spanish School, where learning is fun, immersive and culturally rich.

About LAH: We are a community-led organisation driven by and for Latin Americans in the UK. We focus on supporting those in our community, and other Spanish and Portuguese-speaking migrants in London, who face the greatest challenges, individuals in low-paid or insecure work, older adults, and those navigating barriers to social protection without the skills or knowledge to access essential support systems.

About our Saturday Spanish School: Our Saturday Spanish School offers a vibrant, immersive space for children aged 5–12 to explore and strengthen their Spanish language skills. Tailored especially for Spanish-speaking families, the curriculum helps children build confidence in their heritage language through fun, interactive activities. At the same time, we warmly welcome learners from all backgrounds, creating a multicultural environment where language learning happens naturally through play, creativity, and meaningful social connection.

LAH obtained the National Resource Centre for Supplementary Education (NRCSE) Quality Mark at the Advanced Level in 2023.

About the role: As a Saturday Spanish School Teacher, you will:

• Deliver age- and level-appropriate interactive Spanish lessons that build reading, writing, listening, and speaking skills.

• Use games, stories, role-play, and cultural activities to make learning engaging and accessible.

• Teach a diverse group of native speakers and beginners, both in-person and online.

• Create a safe, welcoming space where children gain confidence and joy in learning Spanish.

• Collaborate closely with fellow teachers, trainees, and volunteers to enrich our Spanish Saturday School curriculum.

If you’re enthusiastic about language education and community, and want to help shape a unique learning experience, this role is for you!

Job Summary: Coordinating and improving student democracy to ensure all student voices are heard and acted upon

Who we are
 

Part business, part charity, part membership body – students’ unions are all seriously fun places to work. They are organisations in their own right. Professionally run, but different. Professional teams support elected student leaders to make change, improve lives and fulfil potential; we help make it happen. 
 

Founded in 1897, LSE Students' Union is one of the oldest Students' Unions in the UK and is the representative and campaigning body for students at The London School of Economics and Political Science (LSE).  Like other Students' Unions, it also funds and facilitates student activities of campus, including societies, sports clubs through the Athletics Union (AU), the Media Group and Raising and Giving (RAG) charitable fundraising initiatives. 

 

About the job
 

LSESU is looking for someone who is highly organised and passionate about student experience to join our Student Voice Team. You will need to have a good eye for detail, a proactive approach, and be willing to get stuck into all aspects of student democracy. The successful candidate will support the Student Voice Team in the delivery of LSESU’s democratic processes, and lead on key projects such as our annual elections.
 

This role will involve supporting with a variety of tasks, including liaising with key stakeholders, engagement and outreach planning, and database administration. This is the ideal opportunity for someone with an ability to work collaboratively with people, and a passion for delivering high quality opportunities for membership engagement.
 

Who are we looking for?
 

We are looking for a highly motivated team player who is passionate about delivering change within a dynamic and democratic organisation. The successful candidate will have great communication skills and will be able to work with a variety of stakeholders. An interest in democratic procedure and processes, a commitment to equality and diversity, and an ability to handle politically sensitive situations, are all key to the successful delivery of this role.
 

Further to the above, we’re also looking for someone who is proficient in both Microsoft Office, and various social media platforms, and who holds excellent time management skills.
 

Most importantly, we’re looking for someone who wants to get stuck in, contribute to an effective team dynamic, and make a difference. Students’ Unions are innovative, dynamic places to work and we’re so excited about what we’ve got in store for LSE students.
 

 Why apply?
 

Because you’re excited by the challenge! The exact opposite of corporate, we’re progressive, daring and creative individuals working to make a difference in unconventional workplaces.
 

Benefits and Perks
 

In return for your passion and experience we offer:
 

• 25 days of holiday per year (pro rata)
• Additional closure periods at Christmas and Easter
• Free LSE Students’ Union gym membership (including advice from dedicated professionals)
• Cycle to Work scheme enabling significant savings on bicycle purchase
• Access to LSE staff training courses
• Ability to purchase TOTUM (NUS) card, which provides a wide range of discounts
• Flexibility for work-life balance
• Interest-free travel loan

How we recruit
 

We want to ensure all systems, policies and processes are free from bias or discrimination and are fair and accessible, therefore we ask that all candidates complete our Application Process in two stages:
 

Part 1: Supporting Statement (cover letter) is all about you telling us about your suitability for the role and will be used to determine if you are shortlisted for an interview.
In your cover letter, please address the following three questions:
 

·       Q1 Paying particular attention to the job description and person specification, please tell us why you believe you are most suitable for this role?

·       Q2. Please tell us about your values, attitudes and behaviours and why these would be important in the role you are applying for.
 

·       Q3. Please tell us about a time where you have had to juggle multiple priorities from different people and how you handled this.

 

Part 2: (Equal Opportunities Monitoring and Contact Form) is personal information – so we can contact you if you are shortlisted for the interview. It also helps us gather and analyse demographic information about our applicants. This part will only be seen by HR and will not have any impact on shortlisting. 
 
Part 3: CV
 

Application forms are formatted to ensure the equality monitoring data is removed before applications are seen by the shortlisting panel. This process allows us to ensure that the shortlisting is done in a fair and consistent manner and all applicants are given the same opportunity to demonstrate their abilities.

Want to apply?
 

To apply please complete an online application.
 

Recruitment Timeline:
Applications close: 7th September 2025

Shortlisting: w/c 8th September

Interviews: 18th September 2025

Interviews will be held for shortlisted candidates on the 18th September 2025. If you are unable to make these dates, please let us know in the ‘notes’ section of the application portal.
 

Compulsory Requirement - The UK Government sets the legal regulations that we are required to follow. As an employer we must ensure that everyone is eligible to work in the UK and this is done by us checking and making a copy of the correct original identification/documentation before your first day of work. Currently we require you to have the right to work in the UK, as we are not a Home Office approved sponsor.

About us:

Are you passionate about financial capability? Join us to help develop knowledge, resources and tools that are accessible to all!

At The London Foundation for Banking & Finance (LFBF), our story began in 1879 when a group of visionary bank workers set out to elevate professional standards and leadership in the industry. Over the past 145 years, we became a recognised leader in financial services education, offering industry-leading qualifications and setting the gold standard for professional competency.

In 2023 we entered an exciting new chapter as an independent charity, revitalising and refocusing our mission to improve financial capability and empower professionals in the sector. We are now expanding our team to drive this transformation forward.

Our charitable objective is the advancement of knowledge and education in financial services, and to carry out research and publish useful results for the benefit of the public. In doing so, we seek to improve levels of financial literacy and skills, as well as support those working within or considering a career in the financial services industry.

Our objective is just as relevant, perhaps even more so, today as it has been in our long history. If you're inspired to make a real impact and contribute to the advancement of financial knowledge for the benefit of society, we want to hear from you.

About the role:

Do you have a flair for organisation, an eye for detail, and a passion for bringing people together?

We’re looking for a proactive and professional Events and Administration Officer to play a central role in the delivery of our events programme and in keeping our busy office running smoothly. This varied role would suit someone who thrives on juggling multiple tasks, enjoys problem-solving, and is keen to contribute to an organisation with a strong sense of history, purpose, and ambition.

What you’ll be doing

As our Events and Admin Officer, you’ll be at the heart of our operations. Your responsibilities will include:

• Events: Helping to plan and deliver a wide range of events – from breakfast briefings and online panel discussions to gala dinners – ensuring every detail runs smoothly. This will include liaising with suppliers, venues, speakers, and sponsors; coordinating catering and logistics; supporting event promotion; and overseeing attendee communications and requirements.
• CRM & Data: Acting as a Hubspot ‘super-user’, ensuring our CRM is effectively maintained to manage stakeholders, track engagement, and support compliance.
• Meetings: Coordinating internal and external meetings, including diary management for the senior team and producing accurate records.
• Enquiries: Serving as the first point of contact for shared inboxes, responding and redirecting queries efficiently.
• Office & Admin: Supporting office operations, liaising with landlords and suppliers, assisting with finance queries, and ensuring our day-to-day administration runs seamlessly.
• Projects: Assisting with proposition development and project delivery, keeping accurate records and chasing actions.
• General: Providing all-round support to ensure the smooth running of the organisation.

What we’re looking for

We’re seeking someone who is:

• Educated to at least A-Level (or equivalent) with an administrative or operational focus.
• Professional, approachable, and confident in communicating with people at all levels.
• Experienced in event management and administration.
• Skilled in budget tracking, on-the-day event management, and post-event reporting.
• Organised, with excellent attention to detail and strong time-management skills.
• Competent in Microsoft Office (Word, Excel, PowerPoint) and experienced with CRM and e-marketing platforms (ideally Hubspot).
• Proactive, adaptable, and able to work independently with minimal supervision.
• Aligned with our collaborative culture and values.

It would be great if you also bring:

• Familiarity with platforms like Zoom, Eventbrite, and Ticket Tailor.
• Experience using professional social media (particularly LinkedIn) for events and communications.

What we offer:

• A collaborative, adaptable and supportive work environment where integrity and innovation are valued.
• Competitive compensation based on your experience and our sector
• Hybrid working – work from home and work from our London office based in the City: we’d like you to be in the office at least two fixed days a month and relevant events but otherwise we’re flexible.
• Flexible working days and times: This role involves events, some of which may be in the evening or breakfast briefings, so flexibility from both sides is important.
• Development opportunities – this is a new role with the opportunity to learn new skills and develop your experience in events management, project management and administration.
• We recognise that physical, mental and financial wellbeing is important:
  • so enjoy our generous annual leave (27 days plus bank holidays for full time hours, pro rata for part time hours).
  • plan for your future pension with either 3 or 4% employee contributions and 6 or 8% employer contributions.
  • provision of generous life insurance cover, to provide financial security to your loved ones should the worst happen.

This role presents opportunity to work innovatively & responsively, creating new, unique, & informative LGBT+ affirmative resources, crisis support, prevention & wellbeing initiatives; along with having a developmental role in upskilling & supervising sessional staff, trainees, interns & volunteers. 

This is an exciting job opportunity to join a dynamic & committed team, in a key frontline role working directly within our Heads-Out mental health service, which provides individualised mental health plans, crisis safety plans, mental wellbeing workshops, varied mental health support groups including for those seeking asylum, a trans & non-binary group; LGBTQ+ mental health social connections & activities group, and drop-in support.

Opportunities will include delivery of specialised interventions, taking direct referrals and helping to support & stabilise those at heightened risk and/ or living through mental health crisis, plus psychoeducation workshops and group programmes will further enable you to engage, empower & support participants to build confidence, develop skills, strategies & achieve goals to improve, maintain & best manage mental health, increase mental wellbeing, and reduce and/ or prevent future crisis.

elop is a  London based thriving community-led LGBT+ mental health & wellbeing charity offering a range of support, advice, information, counselling, and group support services to lesbian, gay, bisexual and trans (LGBT+) communities. 

There will be one regular evening/ week and occasional weekend working required.

NB: Initially there will be some remote home-based working alongside office-based working whilst we relocate to new premises

Interviews will take place Thursday 4 September 2025 between 9.30am – 15.00 pm

HOMECARE REGISTERED MANAGER

RECRUITMENT PACK

Hopscotch Homecare takes pride in working to support the vulnerable of south Camden and beyond, with exceptional care in the home. We take the safety of our service seriously, both for our clients and our care workers. Those who draw on our care are centred in our service.

This Registered Manager role will give you the chance to be an integral part of our Homecare Service and be part of the full management team of our charity, Hopscotch Women’s Centre.

Our Homecare service has a dynamic team of Coordinators and Field Care Supervisors who will look to you to be proactive and fully engaged in managing the team, strengthening our organisational provision and making sure the team can be free to focus on their incredible work with the vulnerable of London.

Salary: £34,000 - £38,000

Hours of Work: 35 hours per week

Location: Fully office based, NW1 2PY

Reporting to: Head of Homecare

WHY HOPSCOTCH HOMECARE?

o An opportunity to live out your values

o Working in a trauma informed environment

o A chance to challenge and increase the standards in Adult Social Care

o Working with a diverse and vibrant team

o Team positivity, creativity and problem solving

o A place where all voices are heard

o Daily opportunities to make a meaningful impact on those in need

o Signatories of the Employers Domestic Abuse Covenant – creating a safe working environment for all staff

o Generous annual leave provision, including flexible working around the winter holidays

o Occupational sick leave

o Regular internal and clinical supervision with amazing therapists

o Continuous training

SCOPE OF THE ROLE

o To provide a high-quality homecare service that support the rights of our clients to live the lives they choose in a person-centred way

o Efficiently manage the day to day running of the Homecare charity including:

· Allocate resources and monitor performance to deliver high quality homecare to clients within budget

· Manage all aspects of the staff team and provide sound leadership to ensure staff are clear about their respective duties and responsibilities and have the support they need to carry out their roles safely and happily

RESPONSIBILITIES

o Manage the safety and quality of the service in line with legislative requirements and charity’s policy and procedures

o Undertake training and development to keep up to date with the law, best practice and changes in company policy. Apply this knowledge to day-to-day management and delivery of care

o Understand and monitor health and safety in the workplace and in the field. Act as lead for infection prevention and control

o Maintain full and accurate records and reporting systems in accordance with legal requirements and to ensure the effective running of the service. 

o Implement quality management and improvement systems. Effectively manage complaints and incidents. Carry out investigations relating to the quality of the service and use findings to make improvements

o Be prepared to work flexibly to ensure the safe delivery of the service

o Provide a good service to clients:

o Promote the rights of each client and keep their wishes at the centre of their care and support

o Make sure that prior to each service commencing, full initial assessments with the client and/or their chosen representatives, has been completed. This includes what the client needs and would like to achieve from their care and support

o Make sure the team have written an individually tailored care and support plan and have agreement that respects the customer’s wishes and promotes their dignity and privacy

o Agree appropriate risk control measures to reduce identified risks

o Provide the customer, and where appropriate their representatives, with information about the service so that they are clear about what to expect and how they can raise any concerns

o Apply excellent communication skills with clients, their families and representatives, staff and other health and social care professionals to deliver high quality homecare services

o Keep all information about customers and their families secure and confidential

Lead & Manage Staff:

o Manage the effective recruitment, induction and training of the coordinator (s), supervisor (s), care workers and other support staff, ensuring there are sufficient numbers of suitably qualified staff allocated appropriately to meet service needs at all times

o Identify ongoing training needs and ensure staff are up to date with current best practice

o Implement company policy and procedures in relation to managing absence, disciplinary, capability and grievance matters

o Provide information, guidance and ongoing supervision to enable staff to effectively and safely carry out their roles

o Carry out appraisals and monitoring of staff performance

o Ensure all emergency on-call issues are dealt with effectively, such as covering calls either directly or indirectly when care workers are sick or absent.

Promote Hopscotch Homecare Service:

o Attend external meetings and represent the service in a positive manner

o Participate in the growth and development of the service

o This list is not exhaustive and from time to time you may be required to undertake additional duties

o Attend all training provided in line with regulatory requirements

PERSON SPECIFICATION

Personal Attributes - Essential

o Caring and compassionate towards people in need of care and support and care workers

o Respect for people suffering from a range of medical conditions with different backgrounds and beliefs to your own. Strong commitment to non-discriminatory care practice

o Commitment to always respecting the rights of client and to promoting their privacy, dignity and independence throughout their lives

o Exceptional team player

o Self-motivated and keen to learn. Willing to seek guidance when needed and follow instructions

o Professional, excellent timekeeper and reliable

Knowledge and understanding - Essential

o Excellent experience in the provision of homecare services, in line with best practice

o Excellent understanding of the principles of high-quality person-centred care and support and non-discriminatory care practice

o Good understanding of the regulatory responsibilities of a Registered Manager and the law and CQC regulations relating to domiciliary care services.

o Must have S/NVQ L5 or equivalent, or be willing to work towards a relevant management qualification

o Understanding of systems to maintain confidentiality in relation to customers, staff and the business

o Knowledge of health and safety matters in relation to homecare services and risk management

o Knowledge of how to recognise abuse and safeguarding procedures

Experience and skills

oMinimum of two years’ experience of managing a team

- Excellent communication skills. Experience of building positive working relationships with people who use services and their families, staff and other health and social care professionals

o Ability to support customers with all aspects of their daily living in a manner that respects their dignity, is non- judgmental and promotes their independence, choices and privacy

o Experience of care services, risk assessment and person-centred care and support

o Ability to plan and organise workloads effectively

o Good administrative skills and computer literacy

o Experience of managing and developing an effective staff team including recruitment, training, supporting and supervising staff

o Ability to maintain clear written and electronic records and to follow statutory reporting procedures

o Experience of financial management desirable

o Ability to implement policies, procedures and instructions

Additional requirements

o Willingness to work flexibly and to keep knowledge and skills up to date

o To work closely with the Head of Homecare, attending very regular reflective supervision sessions and annual appraisals

o Attain an enhanced Disclosure from the Disclosure and Barring Service formally known as the Criminal Records Bureau (CRB) Disclosure

o Right to work in the UK

We would love to hear from you! 

Good luck!

Rainbow Migration is the longest-running charity in Europe dedicated to supporting LGBTQI+ people through the asylum and immigration system and has been campaigning for their rights since 1993. We are recruiting a Casework Coordinator to deliver support services to people seeking asylum on the basis of their sexual orientation, gender identity, gender expression or sex characteristics.

We now have an opportunity for a Casework Coordinator to join our team and play a key role in helping women seeking asylum on the basis of their sexual orientation improve their ability and resilience to cope with the challenges they face and build support networks.

This role will receive full training and support as required to deliver your responsibilities, including:

• Facilitating regular support group meetings of women who are seeking asylum on the basis of their sexual orientation
• Providing one-to-one emotional and practical support primarily to LBTQI+ women who are seeking asylum
• Assisting service users to access health services and accommodation
• Ensuring service users access quality legal representation
• Sharing your knowledge and experience by providing advice, guidance and training to other organisations working with LGBTQI+ people who are seeking asylum

This position requires that you are a lesbian or bisexual cisgender or trans woman and are comfortable discussing and disclosing your sexual orientation in a professional context with service users. Non-binary people are also welcome to apply for this role if you believe that your lived experience sufficiently closely aligns with that of women and girls.

It is important to be aware that your identity, including your sexual orientation, gender identity or intersex status, may become known to external parties, such as service users’ friends, funders, and the general public through your association with Rainbow Migration and our work.

Rainbow Migration’s vision is that LGBTQI+ people can settle in the UK and lead fulfilling lives. Our values are: 

• Safety: We believe everyone should be safe from persecution and safe to be themselves. We strive to create a safe workplace culture, and we place importance on the wellbeing of everyone involved with Rainbow Migration. 
• Integrity: We are thorough and honest in everything we do, and we take responsibility for our actions. We want to be accountable to our communities and those who support us. 
• Belonging: We welcome and include all LGBTQI+ people, and we celebrate and value their range of experience in terms of gender, religion, race, age, disability status and class. We try to remove obstacles to participation, champion equality and promote a sense of family or home through our services. 
• Respect: We believe that every person is equal and deserves the same level of courtesy, care, and attention. We respect the rights, wishes and feelings of our service users, and campaign for their rights to be respected as they go through the asylum and immigration system. 

Diversity, inclusion and anti-oppression

At Rainbow Migration, we don’t just accept difference – we celebrate it, we support it, and we thrive on it. We’re proud to be an equal opportunity employer and we value diversity. We do not unlawfully discriminate on the basis of race, religion, colour, national origin, gender, gender identity, sexual orientation, age, marital status, or disability status. We consider all qualified applicants, consistent with any legal requirements.

We strive to build a team that reflects the diversity of the community we work in and welcome applications from candidates who have been through the UK asylum system and people of colour, who are currently underrepresented among our staff in relation to our service users.

We are also reviewing what we do and how we do it through an anti-oppression and anti-racism lens, as well as investing in being more informed and led by LGBTQI+ people who have sought asylum.

We offer a guaranteed interview scheme for anyone considered as disabled under the Equality Act 2010 if they meet all the necessary criteria in the person specification. If you wish to qualify under this scheme, please make this clear when applying.

We send a selection of questions in advance of job interviews to give applicants more thinking time. You are welcome to take notes in interviews to help process information. If your interview is online, we can also put questions in the meeting chat. Please let us know if we can make other adjustments to support your interview process.

Role overview

Contract type: Permanent

Hours: Full-time (35 hours a week). Working part-time (minimum 21 hours a week) or job-sharing will be considered. Occasional work in the evenings and at weekends may be required but with plenty of notice. Rainbow Migration encourages staff to maintain a good work life balance and has a TOIL system in place.

Salary: Starting at £31,294 FTE with potential annual step increases up to £35,086 (pro rata if working part-time), plus statutory employer’s pension contribution. In addition to an annual step increase, the trustees consider giving a separate inflationary increase every April.

Location: Rainbow Migration’s wheelchair accessible offices are based between Vauxhall and the Oval, London. This role will have an office-based contract but the postholder can choose to work from home for part of the week in agreement with their line manager as per our hybrid working policy. You must be available to work from our offices in London when necessary. The successful candidate would also be welcome to work from the office full-time if that is their preference. At the time of posting this advert, staff mostly work from home. There might also be occasional travel outside London with plenty of notice. Please contact us if you have any questions.

Annual Leave: Initially 25 days per year. After two years of employment, this will increase by one day per year up to a maximum of 28 days (pro rata if working part-time).

Benefits:

• Two days of wellbeing leave to be taken at short notice in each calendar year (pro rata for part-time staff)
• Enhanced parental leave and pay
• Full pay for jury service (up to four weeks), compassionate leave (up to two weeks) and dependants’ leave (up to four days, pro rata for part-time staff)
• Separate salary step and inflationary increases considered every year
• TOIL system
• Hybrid working policy, including possibility of working abroad for 10 working days (pro rata for part-time staff) each year
• Policy on staff loans or salary advances for difficult times
• Work laptop and mobile phone
• Training and learning opportunities
• Occupational health assessments for disabled employees to understand how we can support and make reasonable adjustments
• Employee assistance programme which includes counselling service, wellness advice, legal and money advice, and other matters
• Clinical supervision for staff delivering services (a safe space with an independent therapist to offload and discuss feelings and challenges)

How to apply:

Closing date: 9am 01 September 2025

Interview dates: Initial interviews will be online on 11 and 12 September 2025. A second round of face-to-face interviews will follow in London later in September.

Please read the job description and person specification. If you have any questions about the role or would like to find out more before applying, then you can contact the line manager via the email address in the application pack.

Please send to the email address in the application pack or on our website:

1. Your CV
2. A written statement (max 1,000 words). Instead of a written statement you may submit your statement by video or audio recording (max 8 minutes)

We’d also be grateful if you would complete this optional monitoring form - the link is in the application pack

In your statement, please:

1. Explain why you are interested in this role and give examples of how you meet the person specification. In addition to what is on your CV, we want to hear about any relevant skills and experience that demonstrate how you meet the necessary criteria for the role, and if you meet any of the advantageous criteria. Skills and experience could be from training, volunteering, interests or life experience
2. Confirm if you wish to be considered under the guaranteed interview scheme for anyone considered as disabled under the Equality Act 2010 (physical or mental impairment that has a ‘substantial’ and ‘long-term’ effect on your ability to do normal daily activities)
3. State how many hours a week you wish to work and if you have a preferred pattern
4. Explain if you have used AI to help with your application in any way and the reason why. While AI can be a helpful tool, we expect all applications to reflect your own experiences, qualifications and style of writing. Transparency is valued, so applications that are obviously written with AI without explanation will not be considered

By submitting an application, you:

1. Confirm that you have the right to work in the UK and will produce the necessary documentation if you are offered this post
2. Declare that to the best of your knowledge and belief, the information provided with your application is true and correct and that you understand that any false information or statement given will justify the dismissal from Rainbow Migration if appointed
3. Accept that, if successful, you will be required to disclose all unspent criminal records at the point of conditional job and subsequently to undergo an enhanced DBS (Disclosure and Barring Service) check. See our website for more information.

We are proud to be a member of the Experts by Experience Employment Network, which aims to create a charitable sector that is led by people with lived experience of the asylum and immigration system. As part of this network, we challenge the one-size-fits-all approach in our employment practices and respect the personal circumstances and needs of people with lived experience.

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please complete this form linked to in the application pack to request support and they will confirm if they can match you with a mentor to support your application.

Privacy notice

If you apply for this role, the information you provide will be processed according to Rainbow Migration's privacy policy. Rainbow Migration will not share your information with any third parties unless part of the recruitment process or are legally required to do so. By applying, you are permitting Rainbow Migration to access and use the information for recruitment purposes. Information is kept for the minimum period necessary, which for CVs, covering statements and/or audio or video submissions for unsuccessful applicants is 12 months after the conclusion of the recruitment campaign. Monitoring information is kept separately and is pseudonymised to avoid identification of applicants. It is amalgamated for statistical purposes and the original data is then deleted after six months.

This role is split across two impactful organisations: 

Black Thrive Global (BTG) works to address the inequalities that negatively impact the mental health and wellbeing of Black communities. We embed race equity in systems change and co-create solutions alongside communities. 

Just Like Us (JLU) is the UK’s LGBT+ young people’s charity, empowering 18–25-year-olds to share their experiences in schools and improve LGBT+ inclusion through peer-led talks and ambassador programmes. 

This joint role represents an exciting partnership between two organisations committed to racial justice, LGBTQ+ inclusion and systemic transformation. 

1. Just Like Us (3.5 days/week): To support the delivery of Just Like Us’ Ambassador and School Talks programmes – including recruitment, training and coordination of young LGBT+ volunteers and engaging with schools to foster inclusive environments. 

2.  Black Queer & Thriving: There is potential for this role to expand in scope (up to 1.5 additional days per week), subject to funding. Should this occur, the role may include additional responsibilities in line with the aims of the Black LGBTQ+ Working Group and Southwark engagement priorities. Any change in working hours or duties would be discussed and agreed in advance. 

Duties and Responsibilities 

Just Like Us (3.5 days/week) 

- Support the delivery of the Ambassador Programme, including recruitment, training and retention of LGBT+ volunteers aged 18–25. 

- Coordinate and run community events for Black LGBT+ young people to support outreach and recruitment of volunteers. 

- Represent Just Like Us at events such as conferences and prides to amplify our programmes to a range of audiences. 

- Support Just Like Us volunteer recruitment drives by building relationships with university societies and volunteering services, community partners and charity partners in London and the South East. 

- Assist with the recruitment and onboarding of LGBT+ mentors. 

- Attend relevant cross-team meetings with the Just Like Us team such as the fortnightly Ambassador Recruitment meeting 

- Support with the quality assurance of school talks through observations and slide checks. 

- Assist the volunteering team with the coordination and delivery of ambassador skills workshops where needed. 

- Work with the project evaluation consultant to assist with the running of focus groups.

- Conduct exit interviews with Black LGBT+ ambassadors. 

-Support on a social action project with Black LGBT+ ambassadors in Year 3 

- Ensure all activities are inclusive, trauma-informed and aligned with principles of equity and justice. 

Please check the attachment in this advert for the Person Specification

Interview Dates: 16th-17th September 2025

Additional Information

Right to Work: All applicants must have the right to work in the UK at the time of application.

Accessibility: We are committed to ensuring our recruitment process is accessible. If you require any adjustments or support during the process, please let us know.

Start Date: We are ideally looking for someone to start from October 2025, though we are happy to discuss flexibility with the right candidate.

Plumstead Community Law Centre is a free specialist legal advice charity located in central Woolwich in South East London. We provide specialist legal advice and advocacy in the areas of immigration, welfare benefits and employment People can access our services via telephone or email, and through the Advice Hub outreach services we attend in local community centres. In 2024 over 1,400 local people accessed our advice and representation services, resulting in a range of financial and non-financial benefits.

Towards the end of 2024, we moved away from a collective model towards a functional management structure. We appointed an Interim CEO from the staff group and expanded our trustee board's size and expertise.

This Managing Director and Senior Solicitor role involves assuming the charity’s management from our interim CEO, who has established strong systems and secured new funding for the further strengthening of the charity. Our strategic plan includes improving our legal practice management with a view to obtaining a quality mark and securing an immigration legal aid contract. We anticipate securing further funding to expand our services, to support more people in need in our community.

We are looking for an enthusiastic, experienced solicitor who has a track record in supervision and management. Although the job description is wide ranging, support will be given through further recruitment of administrative support. 

​The Law Centre Managing Director and Senior Solicitor (“MD/SS”) is responsible for all aspects of the day-to-day operation of the Law Centre. Working within appropriate delegations from the Board, the post holder ensures that the Law Centre provides quality assured services that meet its charitable purposes. The MD/SS ensures that issues of risk and compliance are properly managed and that the Centre is an exciting, innovative and enjoyable place to work. The MD/SS ensures that the Centre operates within budgets set by the Board and 2 that it offers value for money. The MD/SS must ensure that legal, regulatory, grant, contractual and other relevant requirements are met and that the Centre continues to be relevant to its community.