Service Delivery Lead Jobs
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Job Description
Job Title: Training Lead: Parents and Volunteers
Hours: 2.5 days a week
Salary: £32,000 for Cardiff Based/£34,000 for London Based
Reports to: Head of Services
Location: Cardiff or London (Brockley SE4)
We are seeking a motivated, compassionate and engaging training lead for our parent and volunteer training programs. The training lead for parents and volunteers will lead on the design, development and delivery of a program of training support for parents impacted by Child Sexual Abuse and will support with the delivery of the training for new We Stand volunteers.
Role Description
To plan, develop and deliver parent training and workshops for protective parents and carers whose
children have been sexually abused; to support parents and carers to understand and process the impacts of child sexual abuse and learn strategies for supporting their children after abuse together with those who share similar experiences. To work collaboratively with We Stand colleagues, to provide support that is accessible, appropriate, timely and tailored to suit the needs of individual clients.
To contribute to the recruitment and selection of We Stand volunteers including student therapists on placement and helpline volunteers. To lead on the delivery of induction and training for all new volunteers and ensure that they are adequately prepared and supported to begin their placement with We Stand.
Parent Training:
Parent training and workshops are designed to support parents following a disclosure of CSA. The training focuses on providing parents and carers with the useful information and strategies they need to manage and support their child or young person’s journey of recovery. Via 1:1 or group sessions, parents gain the knowledge they need to help them support their child and regain confidence in themselves.
Key Responsibilities
Design and development of content
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Setting up an annual program of training and workshop delivery for parents and carers
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Ongoing review and development of content to ensure the program is up to date and tailored to the needs of clients
Managing referrals and Assessment of clients
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Working collaboratively with We Stand colleagues to promote training and workshops to relevant parents and carers
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Managing referrals to training and workshops and assessing the suitability of clients for the program
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Be a point of contact for parents and carers on the waiting list for training and workshops
Delivery of group and individual training
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Deliver We Stand’s 4-week training programme for parents and carers
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Be a point of contact and support for parents during and immediately after their involvement in the program
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Where appropriate, deliver 1:1 training slots to parents and carers who require this additional support due to e.g. those with additional needs, high levels of anxiety or a particularly complex situation (including sibling abuse)
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Keep accurate and appropriate records for every parent/ carer attending training and workshops
Monitoring and Evaluation
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Ensure that robust monitoring and evaluation processes are in place to capture the experience of all parents and carers attending training and workshops
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Analyse evaluation data against programme aims and objectives to ensure outcomes are being met and to inform service developments
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Take responsibility for continuous improvement of processes to support the effective delivery of training and workshops for parents and carers
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Contribute towards reports for funders, and the We Stand Board of Trustees
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Contribute to relevant fundraising applications, as required
Volunteer Training
We Stand relies on a team of dedicated and skilled volunteers to help us deliver life-changing support to families impacted by child sexual abuse. We are committed to ensuring all volunteers have the information, resources and support they need to carry out their role effectively and have a positive experience during their time with the organisation. This includes via a comprehensive training and induction programme and ongoing professional development.
Key Responsibilities
Recruitment and selection
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Contribute to the recruitment and selection of new volunteers following a best practice volunteer recruitment process
Induction training programme
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Oversee and coordinate an annual program of induction training for new and existing volunteers
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Lead on the delivery of a 4-week programme to induct new volunteers
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Assist with the review and development of content to ensure the program is up to date and tailored to the needs of volunteers
Monitoring and Evaluation
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Ensure that robust monitoring and evaluation processes are in place to capture the experience of all volunteers attending induction training
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Analyse evaluation data against programme aims and objectives to ensure outcomes are being met and to inform training developments
Other duties:
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Attend regular clinical supervision, supported by We Stand
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Attend regular We Stand staff and team meetings
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Carry out any other reasonable duties required from time to time by the charity
Person Specification
Essential Skills, Experience and Qualifications
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Experience of design, delivering training programs for families impacted by trauma
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Understanding of the impact of trauma
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Experience of service coordination and project management
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Experience of providing support to volunteers
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Experience of working with clients who have experienced high levels of trauma
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High level communication skills, including experience of communicating effectively across cultures and with diverse audiences, both verbally and in writing
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An ability to develop, monitor, review and take responsibility for the implementation of a project plan including the monitoring and evaluation of projects
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Excellent IT skills – with a good knowledge of Google applications
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Excellent organisational and time management skills
Personal Attributes and behaviours
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Empathy with We Stand’s clients
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Ability to manage own/ joint workload and prioritise tasks
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Conscientious, resilient and self-disciplined
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Ability to build rapport quickly and to understand needs, wants and expectations
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Ability to work to deadlines/targets for self and others
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Works effectively and calmly under pressure
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Attention to detail in all aspects of work
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Ability to work on own initiative
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Active team player
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Ability to guide, support and develop volunteers
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Non-judgemental
The client requests no contact from agencies or media sales.
- Job Title: Data and Insights Lead
- Closing Date: Monday 26th May
- Salary: £26,500 (plus £3,000 Inner London Weighting where applicable)
- Working Pattern: Full-time (37.5 hours per week)
- Contract: Fixed Term (Paternity Cover. 1st September 2024 - 31st December 2024)
- Reporting to: Head of Programme Quality
- Job Location: Remote (with regular travel to London Office as required)
About the organisation
We believe that every young person should have the opportunity to fulfil their potential and make the most of their education. We’re passionate about reducing the educational barriers our students face, helping them to pursue a career in their chosen field and follow their dreams.
Our mission is to support students from under resourced backgrounds to access top universities, through a unique combination of tuition and in-school mentoring. We work with them to make good applications, get the grades and transition to university.
The programme combats educational inequality and improves social mobility by raising students’ grades and supporting them to understand the pathway to a top university. Students who receive support from our programme are more than twice as likely to attend top universities as statistically similar students, according to UCAS.
The Access Project Values
Empowerment: We support students and our people to develop the skills and knowledge to accomplish their goals.
Courage: We encourage our students and our people to be authentic, innovative, and ambitious in order to reach their full potential and deliver our mission.
Impact: We evolve our programmes through an evidence-led approach, supporting our students to achieve their best outcomes.
Inclusion: We respect and value individuality and engage diverse voices to achieve our mission.
Ownership: We hold ourselves accountable in all our actions and efforts. We ask, “What can I do to improve my results?”
About the role
The Access Project is an evidence-based, data driven intervention. Central to our programme are the ways in which we use data to ensure each of our students receives the provision they need, to learn about how we can improve our delivery and to evaluate our impact on our students’ university prospects. We have developed sophisticated monitoring and evaluation systems bringing together data from a variety of sources to track students’ progress (impact management) as well as ascertain their outcomes (impact evaluation). We collect data on our students’ academic and socio-demographic background, their participation on our programme and progress on our bespoke university readiness scales, and their academic results and university destinations. We use this data to intervene in real time when delivery goes off-course but also to understand how The Access Project programmes affect student outcomes and publicize this impact externally.
As part of the Strategy and Impact Team, the Data & Insights Lead will be responsible for ensuring all teams have the right data and to deliver and monitor our programme in a timely and effective way. They will manage, analyse, interpret, and present data and information, most of it recorded on our Salesforce system, to enhance the quality of delivery, maximise the achievement of outcomes by participants and ensure that the project achieves the greatest possible social impact. They will also project manage distinct pieces of work ranging from system optimization to external reporting for impact-related projects and partnerships.
Duties and responsibilities
1) Ensure the efficacy of our monitoring & reporting systems
- Identifies required changes related to how we collect and manage data in Salesforce so that programme delivery data is available in the right format and at the right frequency to support decision making across teams and allow for accurate reporting.
- Make recommendations for changes to the Salesforce system in line with this and support the Operations Team with reviewing options.
- Support other teams to have the confidence and skills to effectively use our monitoring & reporting tools and processes for their specific needs.
- Identify required improvements to our data processes (e.g. processes for collecting/collating data, for automation, etc), and project manage their implementation.
2) Coordinate the use of data to guide tactical and strategic decision-making on programme delivery and design
- Define the key questions for our termly performance management meetings and input into the design and content of the dashboards used in these fora.
- Process and analyse data to derive useful insights about our programme delivery and present your findings effectively to various stakeholders to inform tactical conversations around programme design and delivery.
- Ensure data is understood and used effectively in decision-making.‘delve deeper’ into programme data to understand trends highlighted by staff, students, and school leaders.schedule performance management meetings at the right time, ensure the right stakeholders are involved, and capture and follow up actions from these meetings as required.
3) Lead other evaluation, research and reporting activities
- Ensure that student feedback is disseminated, analysed, shared, and used to inform ongoing performance management discussions
- Lead the data contributions throughout our annual impact evaluation process which may include the preparation of large datasets, as well as analysis and interpretation of data.
- Drive the monitoring and evaluation of pilot projects, e.g. development of monitoring tools and processes, data analysis, systems development, etc. prepare required datasets for external impact-related reporting. This includes tasks ranging from designing data collection processes, compiling the data, continuously adapting processes, and communicating effectively with all internal stakeholders.
4) Any other duties consummate with the role as required.
Person specification
Essential
- Highly numerate and analytical
- Excellent attention to detail
- Confident in data analysis, including handling large data sets using relevant software, such as Power BI, Tableau, SQL, SSRS, R, Stata, SPSS, or Excel
- Excellent database skills and confident in the use of Microsoft Excel for data analysis
- Experience in systems development and optimisation
- Ability to combine large amounts of data from a wide range of sources and to identify key points from a range of data outputs
- Ability to communicate complex information and processes in a structured and clear manner
- Experience of coordinating cross-organisational projects and processes
- A collegiate, diplomatic, and supportive approach to working with colleagues across the organisation
- A high degree of personal initiative and a solutions-focused mindset
- Ability to manage time effectively and deliver to regular deadlines for multiple audiences
- Highly efficient and able to quickly perform administrative tasks
- A commitment to delivering high quality work
Desirable
- Knowledge and/or experience of impact evaluation
- Knowledge and/or experience of Salesforce CRM
Benefits:
• 25 days annual leave p.a. (pro rata) plus Bank Holidays and Christmas closure.
• PerkBox – offering nationwide shopping discounts, gym memberships, holidays, learning and much more.
• Employee Assistance Programme, a 24-hour helpline for staff
• Online Medical assistance – access 24/7 to a qualified GP within minutes, with referrals and prescriptions available same-day.
• Interest-free travelcard loans
• Cyclescheme loans
• 3 paid Volunteering Days
• Employer’s pensions contributions (3%)
• CPD options
• The Access Project welcomes requests for flexible working arrangements
Safeguarding Statement
The Access Project is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
Equal Opportunities Statement
The Access Project is an equal opportunities employer and we welcome applications from people from all backgrounds. We are working towards improvements with equality, diversity, inclusion and belonging.
Disclosure of a Criminal Record
The Rehabilitation of Offenders 1974 (Exceptions) (Amendment) Order 1986 applies to posts where there is access to children. This means that applicants for employment that involves working with children and young people must disclose anything listed in their criminal record, with the exception of protected cautions and convictions. All Disclosures are carried out in the strictest confidence and are made only in connection with your application for employment and for no other purpose. The application for a DBS check at a level appropriate to the job role will be activated before your first day of work. Members of staff who are not eligible for a standard or enhanced DBS check are required to undertake a basic DBS check only in line with legal requirements. If you are selected for appointment to the role, you will be subject to this procedure.
Present or most recent employment
It is important to give full information, including the organisation you work in, or most recent employment if not currently working, full dates, address and explanation of any gaps in employment.
References
All appointments are subject to verification of employment and suitability of the candidate for the post applied for. We reserve the right to approach any previous employer for a reference and to verify their identity but will request your permission before doing so. If you have experience of working with children, please include this as one of your references.
Education, Qualifications and Training:
● Ensure you give all the information requested, including dates, establishment where you studied and make clear the level of any examinations e.g., GCSE, GCE 'O' Level or 'A' Level or equivalents etc. and the grades you obtained. Also include any skills training you have had. You will be required to produce original documentary evidence of any qualifications relevant to the job, and these will be detailed on the person specification.
● Proof of qualification is required before the appointment is confirmed.
The client requests no contact from agencies or media sales.
Battersea is here for every dog and cat, and has been since 1860. Over our three sites, we have over 600 volunteers supporting our organisation in a variety of ways, such as our ever-popular animal welfare roles in the catteries and kennels, office duties in all areas of the organisation and they also represent us at public events. The Volunteering Team is responsible for the recruitment, training, and ongoing support of volunteers at Battersea, and further promoting our inclusive environment and ensuring that our volunteers are involved in all aspects of our work, are valued for their commitment, and recognised for the extraordinary things they do for us.
We are seeking a Volunteer Services Manager to provide leadership, guidance and development to this Volunteering Team and act as an ambassador for volunteering across all Battersea centres and externally. They will have overall responsibility for recruitment and development of volunteers, policies and processes relating to volunteer involvement, and lead in increasing the standard of the volunteering experience across the organisation and creating new opportunities, in all areas of our work.
What we can offer you:
We offer our employees a wide range of benefits to reward them for the value that they bring to Battersea, to support them in their work, to help improve their health and wellbeing, and maintain a healthy work-life balance. These include:
• 28 days of annual leave (plus 8 days paid public holidays) per year
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans
• Discounted gym memberships and cycle to work schemes
• Life insurance
• Support for your professional and career development, including access to digital and in-person training programmes, a wide range of tools and resources, leadership and management training, mentoring and much more.
Hybrid working policy:
We operate a hybrid working model, with our office-based staff splitting their time between site based and home working. We believe this enables our office-based staff to maintain the benefits of home working, while allowing for collaboration and interaction with our animal-facing staff and maintaining a connection to our cause. As such, you’ll be expected to work in our Battersea office for at least 50% of your working week.
Equality, diversity and inclusion:
At Battersea, we are committed to providing equal opportunities and developing a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives and contributions, we know we can provide the best expert care for every dog and cat who needs us. We particularly welcome applications from people with disabilities and from members of minority ethnic communities, who we know are currently under-represented at Battersea.
As a Disability Confident Committed employer, we're happy to discuss any support or personalisation you may need during your application and/or interview process as part of our workplace adjustments.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love and expert care and get to know their characters and quirks so we can find them a new home that’s just right for them.
All the knowledge we gather in our centres helps us to improve the lives of the animals we’ll never meet, through our work with other rescue organisations and charities. We also help people make informed choices when getting a pet, we provide training and welfare advice, and we campaign for changes in the law when we see that dogs and cats or their owners deserve better.
Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 5th May 2024
Interview date(s): 8th - 9th May 2024
If you think you’re a good fit for the role, and you’re passionate about dogs, cats and our work, then we’d like to hear from you.
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised; we reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
Main Responsibilities:
Plan and deliver a structured programme of enjoyable, recreational, high-quality activities to meet the needs of children and young people with additional needs and disabilities who attend Short Breaks clubs
Lead and line manage a team of workers and volunteers, and to assist in the recruitment and training of the Disability sessional team
To coordinate and take responsibility for the planning, allocation of places, and staffing to ensure safe delivery of Short Breaks clubs
Have responsibility for processing of new referrals, initial assessments and individual care plans and any associated risk assessments
To develop strategies and behavioural support plans for young people attending activities and access YMCA Disability Services
To be aware of Ofsted requirements and ensure Short Breaks clubs for children are compliant, with ongoing monitoring
Administer medication for children and young people with health needs and undergo relevant training and transfer this knowledge onto the staff team
Work closely with individual children and young people and their families to identify a range of social, recreational and leisure activities to meet the needs of young people and children
Ensure that all young people are made to feel valued and enabled to develop and improve self-esteem, life skills, self-confidence and positive experiences
To gain young people’s feedback and capture their voice in shaping and evaluating future club sessions
Work as part of the delivery team, initiate programmed activities, alongside additional opportunities
To be responsible for the Health and Safety of children, young people and staff, above all, ensuring that Safeguarding Children and Safeguarding Adults at Risk policies are adhered to
Provide information, guidance and advice for parent/carers about local services for young people and families
Attend and participate in relevant internal/external meetings and forums related to the CYP services activities
To provide operational Coordinator cover for other Disability Services or locations as required
To undertake the role of Duty Officer at the Sovereign Centre, at times to be agreed with Disability Services Manager
Undertake any other duties and responsibilities reasonably requested by the Disability Services ManagerTop of Form
DESCRIPTION
Job Purpose:To coordinate and deliver an exciting range of Short Breaks activity clubs for children and young people aged5 - 17 with additional needs and disabilities at weekends and school holidays.
Hours of work:35 hours per week including one evening per week.
Term time hours: Wednesday – Sunday 09:00 – 17:00 or Tuesday – Saturday 09:00 – 17:00
School holidays hours: Monday – Friday 09:00 – 17:00
Location : Based at YMCA Sovereign Centre, Slipshatch Road, Reigate, RH2 8HA. Managing Short Breaks Schemes located in Epsom.
Annual leave:Starting allowance - 25 days plus Bank Holidays
NB: School holidays are key delivery periods and annual leave is not usually agreed during these periods.
Benefits:
Free Gym Membership: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents.
Free Parking : There is free parking available at The Sovereign Centre and at all our delivery site. YMCA East Surrey also operates a Bike to Work Scheme.
Pension Scheme: There is a YMCA East Surrey pension scheme - details available on request.
Closing date & interviews:
Closing Date: Wednesday 15 May 2024 9am
Interviews are scheduled : Week commencing Monday 20 May 2024
Location: Islington and hybrid working
Salary: (Salary band 5.1) £42,340.73 - £44,954.35 per annum
(please note successful candidates are usually appointed at bottom of the relevant band)
Hours: 37.5 hours per week
Contract: Permanent
Closing Date: 9th May 2024 at 12 noon
Virtual Interview Date: 24th May 2024
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as Service Manager Islington Community Services at Solace Women's Aid.
We exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
Within the London Borough of Islington we run a comprehensive range of community based provision for survivors. At the core is our Independent Domestic Violence Advisor (IDVA) service which support those at the highest risk of harm. We have a number of specialist roles and pan-borough project, which provide targeted support to providers and work closely in conjunction with partner services and work with over 500 survivors each year.
About the Role
We are looking for an exceptional leader to lead on delivery of our community based support within the London Borough of Islington. These services include core IDVA teams and additional specialist roles, often supporting survivors at the point of crisis and highest risk. You will take a lead role in ensuring the high standards we set are achieved and identifying where and how we can make improvements. You will lead on development and maintenance of effective commissioning relationships and be able to identify and develop opportunities for service enhancement and growth.
About You
You will have leadership experience in a VAWG or other service delivery organisation which includes management of different service elements. You will be comfortable with managing risk and a calm, reflective operational leader able to support staff who are often working in crisis response mode. You will have used your experience of working in a service delivery environment to identify and implement service improvements. You will have good data literacy and eye for detail, particularly around service utilisation and reporting.
We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important. If you wish to learn more about the role or if you are unsure about whether to apply, we encourage you to contact our recruitment team.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
Please submit your CV and Supporting Statement through the recruitment portal. When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work. If you require any support to apply for this role, please email us.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
Do you have leadership experience in a residential setting supporting vulnerable adults? Do you have a deep understanding of the needs of vulnerable individuals, along with empathy and compassion? Do you take pride in leading your team effectively, inspiring confidence, and fostering a positive work environment?
TPP are recruiting a Senior Service Manager on behalf of our client, a national charity focused on putting a stop on exploitation and generating long lasting opportunities for marginalised and vulnerable people.
Work setting: Hybrid
Salary: up to £39,460
Hours: Full-time (37.5 hours per week)
Contract: until June 30th 2025 with potential to be extended
Location: North West, North East or South Yorkshire
Benefits:
- 30 days holiday per year (including Bank holidays, plus accrued holiday days for length of service)
- Medicash medical discount scheme.
- 3% employer contribution pension scheme.
- Support via Staff Networks including an LGBTQ+ staff network.
- Regular training on specialist subjects such as trauma, mental health, and much more.
- Commitment to annual salary reviews.
- Progression opportunities.
The Role:
As the Senior Service Manager, you will be overseeing the day-to-day management of the accommodation services as well as ensuring safe practices and that budget is managed effectively. Also, you'll play a pivotal role in enhancing the lives of our client's service users.
Main responsibilities:
- Manage and oversee accommodation services under the North East Outreach service, with regular travel between regions.
- Collaborate closely with other department leads to ensure safety, adherence to legislation, and timely maintenance tasks.
- Project manage new accommodation services and moves, ensuring compliance with contractual standards.
- Line manage 3 Service Managers, conducting supervisions, appraisals, and team meetings.
- Deliver training and workshops, contributing to the coaching and development of direct reports.
- Represent the organisation externally, engage in stakeholder meetings, and provide input into senior management decisions.
Essential requirements:
- Leadership experience in supporting vulnerable adults in a residential setting.
- Experience in working and managing Health & Safety and safeguarding.
- Adapt to the changing needs of service delivery and adjust operational procedures accordingly.
- Respect for diversity and sensitivity to cultural differences, ensuring an inclusive and supportive atmosphere.
- Ability to lead a team effectively, communicate with stakeholders, and manage complex issues with empathy.
- Knowledge in Human Trafficking and Modern Slavery.
- Familiarity with Facilities Management and working with Local Authorities.
- Enhanced DBS check.
If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
TPP are always keen to speak with candidates looking to work in the sector so if this role isn't quite right for you, please do check out our website and pop your CV over to us!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Bonny Downs Community Association has been working together to change lives and transform our community since 1998. Over the past 25 years our team has grown to provide a wide array of services that benefit Newham residents from all walks of life.
This role is specifically funded through the Youth Endowment fund as a pilot project ‘Thriving Communities’. You will be required to work alongside Thriving Communities commissioners, as well as the project’s Youth Justice Worker’s, Educational Psychologist, and/or professionals assigned to individual young people’s cases- such as teachers, social workers and mentors. The Thriving Communities project is a small part of a wider collaborative project, EMPOWER YOUTH, delivered by two partner charities so, although this position is based at BDCA, you will be working closely with a second East Ham Youth Partnership Project lead and team of Sessional Assistants based at nearby charity The Renewal Programme (TRP). Staff from each organisation will work together to deliver the programme and cross-refer young people to activities led by both teams. You will also be required to work with BDCA’s own Children & Families team during the summer scheme and liaise with our marketing team all year round. External partner agencies that you will work directly with include Thriving Communities panel, Newham Youth Empowerment Service, Newham Community Engagement Team, local sports clubs and schools.
Please apply by sending an up-to-date CV and covering letter (maximum 1 page). Ensure that your letter includes:
-demonstration of how your skills align with the Job Description
-how you are able to fulfil all the Person Specification criteria
-why you are interested in applying for the role.
Application deadline: There is no application deadline, we will be interviewing as and when suitable candidates apply
The client requests no contact from agencies or media sales.
About Smart Works
Smart Works is a dynamic, high profile and fast-growing UK charity that dresses and coaches unemployed women for success at their job interview. We empower each woman by giving her the clothes and the confidence she needs to succeed. After visiting Smart Works, 69% of clients secure a job within a month, gaining financial independence and transforming their lives.
More information about who we are can be found on our website.
About the role
As the charity works to double the number of women it helps, we are recruiting for a Fundraising Events Lead to join our Newcastle team. Reporting to the Centre Manager, they will engage new and existing supporters and achieve income targets, raising vital funds across events and community fundraising to support of our mission.
In practice, this involves identifying new locations to deliver our annual events calendar including our sustainable fashion sales, and delivering our annual community fundraising campaign to target income, Cycle for Smart Works.
They will also work with our Communications Assistant to deliver engaging digital content about our events and community fundraising initiatives across various social media platforms.
The successful candidate will have good relationship building skills to ensure lasting and mutually beneficial event partnerships, and excellent written communication skills.
The role will be based at our Smart Works centre in Newcastle with occasional travel to set-up and host corporate and community events. Occasional weekend and evening work is also required to lead and support on our events calendar.
This is a fantastic opportunity for someone looking to elevate their career in events and community fundraising for a worthy cause. If you can multi-task and are a strong networker, we would love to hear from you.
Duties and responsibilities
- Leading on Smart Works Newcastle’s signature fundraising events, including high-end supporter events, fashion sales, and pop-up shops, managing the project from planning to execution and ensuring income targets of circa £55K are met.
- Effectively steward and manage multiple event partners to increase annual gift-in-kind support, clothing donations and engagement.
- Manage all external stakeholders involved in an event, sharing event briefs with the staff and trustee team.
- Seek networking opportunities to grow our supporter base, through community fundraising and corporate partnerships, owning KPI income targets for community and events.
- Working with the London HQ Community Fundraising Manager, to deliver our annual community fundraising campaigns such as Cycle for Smart Works and local events such as the Great North Run to income target c. £20k.
- Deliver an event from concept to delivery, ensuring key metrics are shared with the Communications Assistant to update our stakeholder groups accordingly.
- Supporting the team with other income generation streams such as grant applications, corporate relationships and working with the London HQ functions for each stream.
Personal Specification
Essential criteria
- Demonstrable experience in event management and delivery, raising income in excess of £55k per annum. Event management in a fundraising capacity is highly desirable.
- Strong relationship building skills and confidence managing various stakeholders.
- Target driven with excellent organisation and time management capabilities, demonstrating an ability to prioritise and work to deadlines.
- Effective project-management skills, with proven experience managing multiple projects simultaneously.
Desirable Criteria
- Experience of writing applications for charitable trust grants is highly desirable.
- A detailed understanding of the fundraising landscape across Newcastle is highly desirable.
- Confident user of Microsoft Office (including PowerPoint, Word, and Excel) and digital content creation software such as Canva and Adobe InDesign, for professional settings.
- Experience in a fundraising or sales-based role.
- Experience working with VIPs or influencers.
How to Apply
Please visit our website or click "Apply Now" to find out more information - we can't wait to hear from you.
The client requests no contact from agencies or media sales.
Head of Project Delivery (Housing)
High Wycombe, Buckinghamshire and Hybrid Working (minimum two days office)
£94,467 (inclusive of a salary supplement) + Excellent Benefits Package
Our client's vision is to build new affordable homes to help more people who cannot otherwise buy or rent on the open market. The Development Directorate has a programme of between 400 and 500 homes a year with S106, land-led, package deals and joint venture projects. They are looking for a Head of Project Delivery who will be instrumental in helping them achieve this delivery and their wider vision.
It’s an exciting time to join them, on the back of a busy 2024 / 2025 where the Delivery Team managed the completion of over 520 homes. The new postholder will build on this success, motivating the Delivery Team to successfully manage current and future projects.
Reporting into the Assistant Director of Development Delivery, and playing a key part in the Development Leadership Team, this role currently directly manages a team of six, whilst working closely alongside colleagues throughout the Development Directorate and the wider business.
About you
They are looking for someone who can inspire, develop and motivate the Delivery Team, whilst ensuring successful project, programme and contract management. You will need to demonstrate your ability to do this alongside a great record of delivering diverse development programmes and a knowledge of the social housing sector.
Working via a mixture of office, remote and homeworking, you will have excellent and effective communication skills, being able to positively influence all levels of the business and a diverse range of external contacts. . This a great opportunity to join them at a time when you can have a real and personal impact on the future success of the business.
Important Information:
Closing Date for applications: 12 noon, Monday the 13th of May.
Shortlisting: To take place between the 13th - 17th of May.
Interview Date: Monday the 20th of May.
Applications
They welcome applications from all sections of the communities they work in with candidate shortlisting being conducted in line with the essential and desirable criteria set out in the person specification and any mandatory questions that may be applicable.
They review applications as received and may invite candidates to interview at any time, therefore we reserve the right to close this role earlier than the published date should a suitable candidate be identified.
They are proud to be a Disability Confident Committed employer and welcome requests for reasonable adjustments at any stage of our recruitment processes.
Location: Hybrid – WFH, Head Office (Camden) and travel to services as required
Salary: (3.2 Indirect) £30,765.38 - £32,887.13 per annum, pro rata according to work agreement.
(Please note, successful candidates are usually appointed at the bottom of the relevant band)
Hours: 2 to 3 days per week, worked over Monday-Friday, flexible with hours/days worked (We will consider applicants that can work between 2 to 3 days a week)
Contract: Permanent
Closing Date: 8th May at 12 noon
Virtual Interview Date: 16th May 2024
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as Service User Involvement Coordinator at Solace Women's Aid.
We exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
Service user involvement is a key part of our 5-year strategy and we are looking for a Service User Involvement Coordinator to ensure the views of service users and people with lived experience of VAWG inform the development and delivery of services, operations, and ongoing strategy.
About the Role
The key responsibilities of the Service User Involvement Coordinator are:
- Implement and report on progress for the SU involvement strategy
- Work in partnership across other Solace’s departments, specifically with services
- Promote the value of service user and potential service user engagement across the organisation including supporting the SU advisory panel and SU ambassadors.
- Engage and collaborate with staff and service users to increase the range of service user involvement opportunities available.
- Network locally and nationally to share and implement best practise and partnership initiatives
- Train and support service users to be involved in influencing opportunities
- Coordinating and disseminating the annual service user surveys
About You
To be successful in the role of Service User Involvement Coordinator you will be motivated, pro-active and supportive, with a strong commitment to person-centred work and service user involvement, you will also need to bring with you the following skills and experience:
- Effectively involving service users and improving services and/or influencing decision makers
- Working collaboratively with staff and managers to improve their involvement and co-production practice
- Thorough understanding of and a passion for coproduction and the benefits it brings
- Excellent communication skills and ability to engage with a range of individuals in a variety of settings
- Experience of developing and implementing strategies, policies and or processes collaboratively with colleagues
We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important. If you wish to learn more about the role or if you are unsure about whether to apply, we encourage you to contact our recruitment team.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
Please submit your CV and Supporting Statement through the recruitment portal. When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work. If you require any support to apply for this role, please email us.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Age UK Sutton are looking to hire an experienced manager who has a background or interest in community delivered health services.
At our independent charity based in London Borough of Sutton, the Head of Health Services will lead on and develop Age UK Sutton's community health commissions including; our Hospital Discharge service which provides practical support to older people in the first days and weeks after discharge from a hospital admittance; Dementia Peer and Practical support service, delivering information, advice, peer support and some practical support to those living with or affected by Dementia; and the innovative Older Person's Mental Health Peer Support service operating in partnership with Sutton's Community Mental Health services and South West London Mental Health Services.
The Head of Health Services will have delivery objectives to achieve with their operational team, with current direct line management of 9 staff over 3 services and have strategic development opportunities to deliver excellent services to the older population in London Borough of Sutton.
The Head of Health Services will be an integral part of Age UK Sutton's Leadership team, with overarching responsibility for keeping our vision to make Sutton an Age Friendly place to live, at the centre of all what we do.
For more information of the operational duties and responsibilities of the role along with the person specification, please download the full Job Pack below.
We welcome informal discussions about the role and are happy to answer any questions you may have before applying, but will not impact decision making for selection of the candidate.
Please note that CVs not accompanied by a covering letter will not be considered.
This role is being advertised on a rolling basis, meaning that if we find a suitable candidate before the final closing date, we may close this advertisement early. We will review applications as they are received and will invite suitable candidates to interview – you will be contacted to gather your availability should this apply.
We strive to make our recruitment process fully accessible to all applications and anyone who may require additional support or reasonable adjustments – see more here. If you would like to discuss anything with us, including the opportunity for extra time to apply to this role, please contact us. This will not adversely affect your chances of being shortlisted or invited to interview.
Final closing date for applications: Sunday 12th May 2024
We recognise that everyone is unique and may have particular needs during the recruitment process. Therefore if there is anything you would like to discuss in relation to that process, please contact us.
We welcome applications from all sections of the community and especially from under-represented groups.
We strive to make our recruitment process fully accessible to all applicants, including those with a disability, long term condition or anyone who may otherwise require additional support or reasonable adjustments.
An applicant’s disclosure of their disability will not disqualify nor adversely affect the candidate’s chances of being short listed or offered the post.
The client requests no contact from agencies or media sales.
To lead our thriving mental health programmes and help transform London’s mental health landscape.
We are a dynamic mental health charity on a mission to support Londoners facing mental health challenges to harness good employment as part of their mental health recovery journey. We have been successfully changing lives for almost 30 years by applying innovative evidence-based approaches to employment support. As we continue to grow and secure key contracts, we are looking for a strategic and visionary leader to take on the pivotal role of Director of Employment Services.
Your potential impact on London’s mental health landscape will be huge; especially at a time when the support needs for people with mental health problems are high and on the political agenda.
We believe this is one of the premier roles in the London mental health and employment sector.
Your role will be to:
· Strategically grow and enhance our employment support services, nurturing a culture of innovation whilst ensuring operational excellence and continuous improvement.
· Drive strong performance in meeting commissioner-led targets and exceeding expectations.
· Lead a wider team of 80+ dedicated staff across multiple sites to achieve stellar outcomes.
· Build partnerships with health providers, employers and commissioners to broaden reach and impact.
· Promote our impact externally to drive recognition and maintain our outstanding reputation.
· Implement robust governance, quality assurance (e.g. IPS) and safeguarding measures.
· Monitor budgets and identify efficiencies.
· Recruit, develop and get the best from your people whilst maintaining a culture of positivity and teamwork.
THE OFFER
In return, we offer a friendly and supportive working environment, flexible working, career development opportunities, a comprehensive training and induction programme, a generous holiday entitlement and competitive financial rewards. We also practice what we preach in terms of creating a positive working culture to support our own employee’s wellbeing.
Responsible to: Chief Executive
Salary: £55,000 - £65,000 (depending on experience)
Location: Aldgate and outreach London
Full-time, 39 hours
KEY RESPONSIBILITIES
· Lead a large staff team across London to achieve and exceed programme performance targets and operational standards.
· Oversee core services including IPS in Primary Care, IPS in SMI and Employment Advisors in Talking Therapies, ensuring all contractual obligations are met.
· Line management of currently 4 Service Leads.
· Champion a person-centered, outcomes-focused culture of excellence and innovation.
· Ensure services meet quality assurance standards including high IPS fidelity.
· Monitor and evaluate team/individual performance, taking action to address issues.
· Develop and maintain strategic partnerships and relationships with commissioners, health providers, employers.
· Contribute to the delivery of Twining and Hestia’s strategic plans, by working in partnership with other departments and directorates, external organisations, and commissioners.
· Proactively scan the environment for gaps and opportunities to create new interventions to underpin recovery through employment for people experiencing complex needs.
· Collaborate closely with Business Development in tendering for new services and in the retention of existing services.
· Achieve results within agreed budgets and identify efficiencies.
· Prepare and distribute reports as required.
· Promote Twining’s employment services and successes through effective internal and external communications.
· Recruit, train, develop and performance manage high caliber staff.
· Ensure compliance with health and safety responsibilities, legislation, regulations and policies.
· Work flexibly within the Senior Leadership Team and maintain professional knowledge and development.
· Perform other duties as required.
PERSON SPECIFICATION
Essential (E), Desirable (D)
Knowledge and Experience
· Knowledge of employment services and mental health systems. (E)
· Proven experience managing complex mental health and/or employment programmes. (E)
· 7+ years’ experience leading and managing services in the mental health or employment sector (E)
· Recruitment, training, development experience. (E)
· Track record in successful people management and supervision (E)
· Experience of ensuring effective safeguarding in operations (E)
Skills and Abilities
· Strong project management and planning skills (E)
· Identifies and manages risks appropriately (E)
· Embraces technology to improve effectiveness (E)
· Responds positively to changing priorities (E)
· Budget management and financial skills (E)
· Inspires, motivates, and guides team towards excellence (E)
· Skilled coach and developer of others (E)
· Facilitates productive teamwork and collaboration (E)
· Confident public speaker and presenter (E)
· Strong report writing and marketing skills (E)
· Persuasive influencer and negotiator (E)
· Analyses data, identifies insights and trends (E)
· Demonstrates initiative and resourcefulness (E)
· Sets high standards and meets deadlines (E)
Qualifications
· Relevant degree/professional qualification (D)
· Member of appropriate professional body (D)
· Experience of leading a large IPS (Individual Placement & Supprt) operation (D)
Attributes
· Passionate commitment to Twining’s mission, vision, values (E)
· Dedication to promoting mental health and meaningful employment (E)
· Champions equality, diversity and inclusion (E)
TO APPLY
If you share our passion for mental health and have the drive and desire to make a real difference to Londoner’s lives in one of the capital's most impactful mental health employment support providers, we want to hear from you!
Please email us with:
· an up-to-date and tailored copy of your CV.
· a covering letter detailing how you meet the needs of the role. Where possible, please provide clear examples to demonstrate your experience. We will not accept generic cover letters.
The deadline for applications is: 5pm Monday 27th May 2024
For an informal discussion about the role, please see full job description.
This job description is subject to change depending on the needs of the service.
The client requests no contact from agencies or media sales.
Location: Stroud
Discipline: Care and Support
Job type: Permanent
Salary: £30,000 per annum
Expiry date: 26 May 2024 23:59
Are you looking for a meaningful career? Would you like the opportunity to become a dedicated manager, helping individuals with learning disabilities live the best life possible?
As a Deputy Service Manager at Hft you’ll be supporting adults with learning disabilities to live the best life possible. Supporting the Service Manager, you will be responsible for nurturing and inspiring those coming to work for Hft to help ensure we have the best staff teams offering great support services. This role also offers great opportunities for career progression to help you develop your knowledge and skills.
Hft is a charity that supports adults with learning disabilities. We believe in a world where anyone with a learning disability can live within their community with all the choice and support they need to live the best life possible. We are looking for people who are naturally caring and compassionate and align with our values.
What’s in it for you?
We offer a range of benefits and career development opportunities. We’ll give you a comprehensive induction, full training and support along the way. With Skills for Care accreditation we are committed to investing in you to ensure you have the specialist skills and expertise needed to support people to live the best life possible.
We offer
- Annual Leave: 33 days (including 8 days statutory bank holidays)
- Apprenticeships: Hft will fully fund and provide training for you to obtain your Level 5 Diploma in Leadership and Management within the first 12-18 months of your employment.
- Training: Access to award winning training and development
- Wagestream: Allows you to flexibly access your pay throughout the month and utilise a range of financial support, through its dedicated app
- Aviva Digicare + workplace: Access to wellbeing services including health checks, Digital GP and mental health support.
- TELUS health: A 24/service, completely confidential counselling and support platform and helpline that is free for all colleagues to use.
- Discounted mobile ‘phone contracts. As an Hft employee, you’ll be able to take advantage of Vodafone’s Employee Advantage programme, giving you up to 30% off.
- Care Friends: Employee referral app – earn money for referring your friends to work for Hft.
- Free life assurance – 3 x your annual salary
About the role
Alongside the Service Manager, you are responsible and accountable for monitoring, maintaining and providing the highest standards of clinical and personal support and service delivery, while promoting independence and choice to the people supported in the service. You will support the Service Manager to manage and ensure the delivery of the service’s key quality and safety priorities by holding delegated responsibility in key areas of the day-to-day running of the supported living activity/service. You will also have delegated responsibility for the direct supervision and line management of a team of Support Workers. As a senior member of the team, you will promote and lead good practice at all times, doing all you can to make sure that the people we support and their colleagues come to no harm and that the people we support are satisfied with the level of support they receive by acting as an
exemplary role model.
As a Deputy Service Manager, flexibility is important for both you and for the service. You will be required to do on-call shifts during out of office hours. You will be expected to work 20% of your total weekly hours on shift across your assigned services and will be able to role model all aspects of a support worker role duties and responsibilities. Following your time on shift, and in general practice at all other times, you will have responsibility for reporting back to the Service Manager and for maintaining a continual dialogue loop of feedback that focuses on quality, and continuous improvement and learning and ensuring the smooth operation of the allocated group of services.
A full UK driving licence, with access to your own vehicle, is essential for the role.
About you
-You will have significant, recent experience at a front-line management level in field of learning disabilities in regulated services which may have included being a Registered Manager
-You will have knowledge of legislation and guidance relating to adults with learning disabilities, CQC regulations and Health and Safety issues.
-You need good IT skills and experience of maintaining records to be a success in this role. ???????
-You need to hold a Level 5 Diploma in Leadership and Management for Adult Care or hold a level 3 diploma and be willing to undertake this level 5 apprenticeship qualification within an agreed reasonable timescale of 18 months as part of a development plan
-You will have the ability to lead and manage people and be a role model in all aspects of people leadership especially performance
If you have the passion for delivering high quality care and support services to people with learning disabilities and you want to make a difference to enable people to live a more fulfilling and independent life – then this is the role for you. ???????
???????For more information on the role and responsibilities, please refer to the job description & person spec.
STRICTLY NO AGENCIES PLEASE
??????????????We reserve the right to close this vacancy early should we receive sufficient applications.
Hft's usual terms and conditions apply. Hft is committed to equal opportunities and welcomes applications from all sections of the community. As a Disability Confident Employer, Hft is helping to ensure that disabled people have the same opportunities to fulfil their potential and realise their aspirations that people without disabilities do. Successful applicants will need to undertake an enhanced disclosure check against the Disclosure and Barring Service (DBS). Having a criminal record may not bar you from employment.
Apply Now
REF-213 686
We are looking to recruit a HOPELINE247 Manager to enable the delivery of an outstanding suicide prevention helpline, through the effective management of HOPELINE247 advisers, alongside the promotion and development of the service.
What you will do:
Provide leadership, guidance, and effective line management to a team of suicide prevention advisers.
Ensure a consistent and high-quality service is delivered through effective quality assurance processes.
Manage staffing and resources effectively to ensure the efficient running of the helpline service.
Risk assess and provide advice and guidance to the team, in relation to safeguarding matters, in line with policy and procedures.
Provide ad hoc rota cover to support a range of clients via multi-channel communications, adhering to HOPELINE247 remit at all times.
To be successful in this role, you will have:
A proven track record of building and managing an effective team, supporting their development and managing their performance.
Previous experience of building, developing and managing effective partnerships with internal and external stakeholders in the community, voluntary, statutory and political settings.
Previous successful experience of working in suicide prevention or mental health.
Awareness of the issues around safeguarding and how these can affect young people and adults at risk.
Degree level or a professional qualification in Health, Nursing, Social Work, Community Work or a related discipline.
Salary: £34,224 per annum (Scale point 29), progressing by increments to £36,869.25 per annum (Scale point 32). As a night shift worker, you will receive an additional allowance of £10 per night shift. This will be paid on a monthly basis along with the salary.
Hours: 33 hours per week
Working arrangements: This role will work shifts starting at 10:25pm and finishing at 07:40am. Shifts will be on a rota bases across a 7-day working week. 33 hours will be based upon working 4 nights shifts per week.
Location: Edgbaston, Birmingham
Contract: Permanent
Benefits: You will receive 28 days’ annual leave plus Bank Holidays (pro rata for part-time workers), an attractive pension scheme, Simply Health membership and enhanced sick pay. Please visit our website for more details.
Closing date: Midnight 6th May 2024
We reserve the right to close the vacancy earlier if we receive sufficient applications, so please submit your application as soon as possible.
PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.
So, if you’d like to join us as a HOPELINE247 Night Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About Blackburn & Darwen Youth Zone:
Blackburn & Darwen Youth Zone is a 21st century youth hub located at the heart of Blackburn and a dedicated site in Darwen, open to young people aged 5 to 25 years old, aiming to change the prospects offered to young people in the area. Our vision is to be at the heart of the community, collaborating to create a more cohesive and prosperous Blackburn and Darwen.
We are one of the leading youth organisations in Blackburn, with a membership of over 5000 young people. We are open 7 days a week, 52 weeks of a year and offer over 40 different activities and opportunities in our open-access youth club.
Context of Role:
Our Head of Young People's Services is a critical, strategic and operational role within Blackburn and Darwen Youth Zone. As a supporting member of the Senior Leadership Team (SLT), you will work closely with the Director of Operations, CEO and the Director of Finance to ensure the charity delivers its vision and strategic objectives. This includes strategies for sustaining and overseeing the ongoing transformation of Blackburn and Darwen Youth Zones' operational business plan and its operational processes and infrastructure. Your leadership skills will play a crucial role (in conjunction with the leadership team) in establishing a platform and environment for growth by creating a best-in-class, people-first, employee-of-choice that changes the prospect of local children and young people (aged 5 to 25 years). You must be abreast of new opportunities (sourced independently and through your colleagues) and advise the leadership team and board on all Universal and Targeted Service operational matters, including its performance, risk, forecast/trajectories, and the general state of play.
You will need to show exceptional skills and the ability to meet KPI’s relating to (but, not limited to) leadership skills, the ability to design and deliver organisational operational plans, risk management, departmental budget management, stakeholder relations and organisational safeguarding responsibility.
We have big plans for the Youth Zone and this is an exciting time to join us. We would expect the right candidate for this role to be open to new opportunities and there is a strong line of progression within the charity for the right person.
The client requests no contact from agencies or media sales.