Service delivery manager jobs in wallington, surrey

First Give is a national charity that empowers young people to make a positive difference to the causes they care about. We do this by partnering with secondary schools across England and Wales, delivering a fully resourced programme that inspires an entire year group to connect with local charities and take meaningful social action — from fundraising and volunteering to campaigning and raising awareness.

Each programme culminates in a celebratory School Final, where student teams present their projects to an audience of peers, teachers, and guests. The winning class is awarded a £1,000 First Give grant for their chosen charity — but every participating student contributes to their community and gains skills, confidence, and a deeper understanding of social issues. We currently partner with over 200 schools each year, helping thousands of young people become active, engaged citizens

Our values inform what we do at First Give. We are:

• Altruistic
• Inspiring
• Empowering
• Collaborative
• Professional

This is an exciting time for First Give, as we have recently launched our three-year strategy and our ambition to activate the generosity of a million young people by 2034. In order to meet the requirements of the organisation for this ambitious growth a new 3 year fundraising strategy has been developed which includes expanding and diversifying our fundraising streams into Corporate and HNWI. We have also recently launched recruitment for a Fundraising Campaign Board Chair. The Campaign, A Route to A Million, aims to raise an additional £1.5 million over the next 3 years.

Philanthropy and Partnerships Manager

We are seeking a dynamic, strategic and relationship-driven Philanthropy and Partnerships Manager to lead on growing and stewarding First Give’s portfolio of high-value funders. This role will focus on securing income from High Net Worth Individuals and developing corporate partnerships – from first engagement to account management and delivery.

You will play a pivotal role in shaping First Give’s income growth, working closely with our Deputy Director. This role will also support key engagement activities, including hosting donors at student-led Final events and facilitating employee volunteering at schools.

This is an exciting opportunity for a confident fundraiser and communicator with experience managing and deepening relationships with both individuals and corporates – someone who thrives on strategy, storytelling, and social impact.

Key Responsibilities - please refer to attached job description for full details

Corporate Partnerships

• Work with the Deputy Director and members of the Campaign Board to develop a proactive pipeline of corporate partners, focusing on strategic alignment, mutual benefit and long-term value
• Lead on developing tailored pitches, proposal decks and partner materials
• Support the delivery of corporate partnerships, including recognition, benefits, volunteering engagement and impact reporting

Donor Engagement and Stewardship

• Work with the Deputy Director and Campaign Board to identify and cultivate new HNWI prospects
• Collaborate with members of First Give’s Fundraising Campaign Board to generate and support with requests for funding to HNWI and Corporates
• Develop and implement a HNWI outreach strategy, including managing a cultivation pipeline and tracking engagement milestones
• Coordinate and deliver engaging stewardship activities and materials, including tailored updates, reports, and thank-you communications

Person Specification

Essential Experience and Skills

• Demonstrable success in securing significant income from Corporates and HNWI
• Strong experience managing relationships with institutional donors, from cultivation to reporting
• Excellent written communication skills – able to craft compelling, strategic proposals and reports
• Understanding of corporate fundraising and partnership delivery, including employee engagement and volunteering
• Confident and personable – able to represent First Give at events and in donor meetings
• Experience engaging senior stakeholders or board members
• Strong pipeline management and ability to prioritise and coordinate multiple prospects and reporting requirements

Personal Attributes

• Passionate about First Give’s mission to empower young people through social action, with a strategic and entrepreneurial mindset for income generation
• Strong relationship builder with excellent interpersonal skills; thrives in collaborative, mission-driven environments
• Self-motivated, well-organised, and driven to meet ambitious targets

Desirable Experience

• Experience in a similar role within a charity supporting young people, education, or community development
• Familiarity with corporate social responsibility and ESG trends in corporate fundraising.
• Experience supporting or mentoring fundraising team members
• Experience developing donor engagement materials and reports with a focus on impact storytelling

Why work for First Give?

First Give provides many benefits and prides itself on how it treats its staff. Our benefits include:

• Three additional days between Christmas and New Year given to staff gratis. An additional day off for your birthday in addition to your annual leave allowance. Annual leave allowance increases year on year after 3 years with First Give, to a maximum of 30 days per year
• Contributory pension scheme
• Access to Health Assured (health and wellbeing) Employee Assistance Programme
• As you will use your personal mobile for work, First Give provides a phone allowance to contribute towards your mobile costs
• Training and professional development budget, with regular training offered through the Pears Foundation
• Up to three volunteering days per year
• Multiple team socials throughout the year

Contract: Full-time, 37.5 hours per week (9-5.30pm). Fixed term 12 months – with a view to extending to permanent
Location: Hybrid - The successful candidate will be expected to work from our London office or attend in-person meetings and host donors at school Final events up to two days per week. The remainder of the week can typically be worked remotely, with some flexibility as required.

The students we work with come from a diverse range of backgrounds, and so do we. We want to ensure that we are recruiting, retaining and promoting a diverse mix of colleagues. We want to foster a diverse and inclusive culture, to empower our teams to achieve our vision drawing on the broadest possible range of experiences. We therefore particularly encourage applications from candidates from minoritised groups currently underrepresented, particularly black and minority ethnic and disabled candidates.

Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers:

• Can this be stopped?

• How will I live my life?

Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population.

We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and cure eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people. 

We are Fight for Sight: we won’t stop until we: Save Sight. Change Lives.

We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. We’ve secured well-respected and highly engaged ambassadors, such as Sir John Major and Frances Segelman.

We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise a new five-year growth strategy. You’ll be part of something impactful, we’d love to hear from you.

We have a busy challenge events programme and an active Family Fund community programme, with ambitions to grow this area over the coming years as part of our five-year strategy. Key areas we are looking to focus on are investing in digital marketing, taking steps towards devising our own mass-participation event and grand challenges, and further integration with our London based charity shops.

The Events and Community Fundraising Manager will play an integral role in ensuing this continued success and that we secure exciting new partnerships and opportunities.

Responsible to 

Head of Community and Engagement

Direct reports 

Events and Community Officer 

Working hours and contract 

This is a permanent full-time role. We will consider part-time and flexible arrangements.

Salary 

£40,000 

Location

Aldgate E1 and hybrid working. Minimum two days in the office and external meetings and events as required. 

How to Apply

Please submit your CV and a cover letter / supporting statement of no more than two pages which evidences the specification. You must also answer the vetting questions via the application portal.

Closing date for applications: 9am Friday 20th June 2025

Early applications are encouraged. We will be interviewing on a rolling basis; therefore, we may close early subject to the number of applications received.

Role Responsibilities 

Strategy and planning

• Deliver the existing Community and Events strategy and maximise opportunities for income growth 

• Identify and develop new income generating opportunities across Community and Events Fundraising, devising new events and engagement opportunities

• Develop, implement and monitor against KPIs, annual plans, and income and expenditure budgets, ensuring targets are met with robust analysis and reporting 

Income growth, event and supporter management

• Proactively manage all aspects of Community & Events Fundraising to increase our supporter base and maximise income, supported by the Events and Community Officer

• operational management of all income and expenditure ensuring sound ROI.

• Develop and deliver supporter journeys that raise average fundraising per head, decreases drop-outs and increases repeat entry 

• Implement new digital and value exchange fundraising streams

• Optimise the Family Fund programme to strengthen commitment and fundraising potential of existing Family Funds, and enable recruitment of new Funds 

• Deliver excellent support to fundraising groups and recruit new volunteers to fundraise and advocate on behalf of the charity

• Work collaboratively across the charity to facilitate cross-selling opportunities and engaging supporters in other fundraising opportunities, in particular working with the corporate team to recruit participants and support propositions at corporate fairs. 

Fundraising events management

• Manage delivery of the event portfolio to achieve financial and sign-up targets, delivering effective on the-day support for event participants. This includes ensuring our events are accessible for visually impaired participants

• Deliver excellent supporter care to ensure supporters are motivated to achieve (and exceed) their fundraising targets, feel valued and build engagement with us 

• Key point of contact for high level event participants and community fundraisers via face-to-face meetings, phone calls and emails – providing timely and personalised support

• Support the Events and Community Officer with enquiries, applications and registrations for challenge events, ensuring high levels of conversion, and capturing relevant supporter data 

• Support the Head of Community and Engagement, or other teams within Fight for Sight with the successful delivery of key special events, including fundraising gala dinners or receptions, virtual events and mini conferences, and third party or established supporter events.

• When required, support the Events and Community Officer in managing guest lists, enquiries, and ticket sales for special/major donor events and receptions, delivering a seamless guest experience and timely follow-ups supporter care and relationship management

Marketing 

• Oversee all paid Facebook advertising activity for events, updating web listings, and utilising our networks

• Work with the Marketing & Communications team to raise awareness/increase recruitment across all activities, highlighting case studies and media stories 

• Develop and deliver effective and engaging content, and materials for supporters to increase recruitment, retention, and average fundraising amounts

• Oversee the creation and delivery of quarterly events e-newsletter, plus additional e-blasts

Managing information and reporting 

• Work with the Database Manger to ensure accurate records within our CRM system (ThankQ) and management of income from online and offline giving

• Carry out post-event evaluations, analysing supporter data help facilitate greater levels of income 

• Support other areas by attending events, exhibitions etc. as required by a small team with varied responsibilities

• Other duties as may be reasonably required by line manager role

Leadership & management  

• Provide excellent leadership and line management of direct reports, ensuring that team members meet their individual objectives, develop and grow in their roles, and are motivated and high performing

• Work as part of the fundraising senior management team, alongside the Director and Head of Community and Engagement to devise, deliver and implement the team’s strategy and the organisation’s strategic plan

Other

• Become fully conversant with the aims and objectives of the organisation 

• Keep up to date with developments in the sector and key new initiatives in our field

• To work at all times in compliance with the Fundraising Regulator’s Code of Practice and data protection legislation

• Events as necessary

Person specification

Desirable skills, knowledge & experience

• Minimum five years of experience of events and community fundraising, in particular with developing overseas or large-scale mass participant events.

• Experience with recruiting new volunteers and fundraisers from a range of community groups including but not limited to faith-based fundraising, schools and street collections. 

• Meeting income targets of over £350,000.

• Experience with managing senior volunteers within fundraising groups and building excellent rapport with them.

• Liaising at all levels with the ability to motivate and inspire others to support financially. 

• An effective networker, with an ability to build high level relationships with a diverse range of stakeholders.

• Experience of designing and delivering high impact stewardship programmes and delivering successful and engaging events.

• Proven experience of devising budgets and project plans and reporting against them. 

• Excellent track record of personally securing community partnerships and supporter-led events

• Experience of implementing new digital and hybrid fundraising strategies.

• Effective time-management with the ability to manage conflicting prioritises to meet planned and unplanned demand, ensuring that deadlines are met.

• Understanding and experience of working within the requirements of the Code of Fundraising Practice and data protection legislation.

Personal qualities

• An understanding of and commitment to the sight loss community.

• An accomplished written communicator, adept at using the latest statistics and data to evidence need and impact whilst maintaining an engaging and human tone of voice.

• Excellent financial fluency.

• Flexibility and a practical, can-do attitude.

• Highly motivated and able to juggle a varied workload.

• Personable, with excellent listening skills and high emotional intelligence, with the ability to think creatively.

• Ability to identify new fundraising initiatives, assess likelihood of success and impact on resources, develop appealing ‘asks’ and match donor interests to funding needs/projects. 

• Excellent accuracy and attention to detail. 

Flexibility

The role description is a general outline of duties and responsibilities and may be amended as we grow. The post holder may be required to undertake other duties as may be reasonably required from time to time.

Employee benefits

We value our staff and volunteers and want to make sure that they are supported in their work. Other benefits we also offer are:

• A great team and a supportive culture

• Employer pension contributions matching up to 10%, and death in service cover

• Generous parental leave

• Flexible/hybrid working options

• Apprenticeships scheme, study leave and financial support for training & development

• Cycle to work scheme, eye test vouchers, and a staff loan scheme, access to an Employee Assistance Program

• An active Social Committee and staff events

Application & Interview process

See above for How to Apply. Please note that we value the authenticity and individuality of our applicants and believe that your CV and cover letter should reflect your unique skills, experiences, and personality. Therefore, please refrain from using AI tools, including ChatGPT, to produce your application materials. Applications drafted with the assistance of AI will be automatically rejected.

Successfully shortlisted applicants will be invited to interview in person at our Mansell Street offices.

The interview process will include two stages and will be conducted on a rolling basis. There is likely to be an exercise or task at second stage. 

Accessibility

We believe in fostering an inclusive environment where all individuals, regardless of their abilities or circumstances, feel supported and valued. If you have any accessibility requirements or specific needs that you would like us to accommodate during the application process, please let us know. If you are unfamiliar with MS Teams and would like to familiarise yourself with the platform before the interview, we are more than happy to arrange a tech run-through to ensure your comfort and confidence. 

Equal opportunities, diversity & inclusion

Don’t meet every single requirement? At Fight for Sight and Vision Foundation we are dedicated to building a diverse and inclusive workforce, so if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have. 

We have an inclusive and accessible recruitment process, including any adjustments required to support people from diverse community groups.

This is an opportunity to join Refuge as a Young People’s Advocate. Suitable candidates must be experienced in advocating in a multi-agency setting to secure positive life outcomes for your clients and to making the service a success.  A Safe Lives qualification is desirable.

You will be self-sufficient, assertive and possess excellent communication and interpersonal skills combined with empathy and sensitivity to build and develop supportive relationships with young people. You will maintain professional boundaries and adhere fully to Refuge’s safeguarding policies and procedures.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 2 July 2025

Interview Date: 10 and 11 July 2025

The Salvation Army – Supporter Acquisition Manager x 2

Location: Hybrid working, 2 days in office, London SE5.

Salary: £47,741 per annum.

Contract: Permanent, full-time hours. 

The Salvation Army, the UK’s leading social welfare charity, is seeking two Supporter Acquisition Managers to project manage and lead on day-to-day delivery of supporter acquisition appeals.

The Salvation Army is one of the largest, most diverse providers of social and community services after the Government. With more than 600 local centres and nearly 100 residential centres, they make a powerful difference to people across the UK who might otherwise be excluded.

Along with the Assistant Head of Individual Giving, the Supporter Acquisition Managers are  responsible for growing the organisation’s file of donors and hitting an annual Individual Giving team fundraising target of £50 million in unrestricted income. As a direct marketing subject matter expert, they will lead cold recruitment campaigns and support in identifying and delivering new products or acquisition streams. The roles will lead on planning and project managing delivery of a variety of media channels, both online and offline. Each manager will hold strategic areas of focus, be responsible for seven figure expenditure budgets and line manage a Supporter Acquisition Officer or Executive.

The successful candidates will have significant direct marketing expertise with a strong background in project managing multiple campaigns across a range of channels, ideally in a fundraising role, and with proven success at recruiting new donors.  You will have a passion for fundraising with a commercial understanding of the charity marketplace and competitors. As well as previous experience in identifying areas of innovation and devising testing plans to launch and roll out, you will also have a track record in successfully leveraging value from data collated on supporter databases, to maximise targeting and data segmentation.

Excellent numeracy and strong analytical skills will be combined with excellent written communication abilities and a good attention to detail and ability to prioritise work. Finally, you will have the ability and willingness to work within, and be empathic with, the Christian ethos and values of The Salvation Army Mission.

Please download our Candidate Pack for further information [PDF], which includes details on how to apply.

Closing date: Monday 2nd June, 9.00am.

Events and Exhibitions Manager
Contract: 12 months maternity cover
Hours: Part-time. 28 hours per week (0.8 FTE)
Salary: £36,677- £40,800 per annum (pro rata to £29,341- £32,640) depending on experience and qualifications
Location: South Kensington, London, SW7 2AR

The Society

The Royal Geographical Society (with the Institute of British Geographers) is the learned society and professional body for geography and geographers. It is also a charity and a membership organisation. The Society was founded in 1830 and has been one of the most active of the learned societies ever since. It was pivotal in establishing geography as a teaching and research discipline in British universities and continues to play a key role in geographical and environmental education.

The Role

As part of a small team, the Events and Exhibitions Manager will support the Head of Venue and New Business Development with sales, planning and delivery of events and exhibitions for external venue hire clients as well as support Society colleagues with internal event planning.

Event support includes use of the computerised room bookings system, ability to set-up and operate basic audio-visual and IT equipment, event support and post-event administration including customer invoicing.

The Events and Exhibitions Manager will also work with colleagues in an extended team, including Facilities Manager, Front of House and Audio-Visual staff, plus contracted cleaners and commissionaires in providing a first-rate service primarily for these third- party events.

Benefits

There are a range of benefits at the Society which include the following:

• 35-hour working week with core working hours between 10.00am-4.00pm.
• Flexible working arrangements are available with a mix of office based and home working.
• 25 days annual leave per annum plus public bank holidays.
• Society closure between Christmas and New Year, in addition to the basic annual leave allowance.
• Pension scheme - 3% employee, 7.5% employer.
• Group Life Assurance at four-times basic annual salary.
• Corporate eye care vouchers.
• Cycle to work scheme.
• Free 24-hour Employee Assistance helpline with available counselling support.

Closing date: 9.00am on Thursday 19 June.

Interviews are planned to take place in the week commencing 23 June.

We thank, in advance, all candidates for applying and regret we are unable to write separately to those who are not selected for interview.

Interested?

If you would like to apply and find out more about this position, please click the apply button to be directed to our website.

The Society aims to be an equal opportunities employer. Applicants must have the right to work in the UK. The Society is unable to offer work visa sponsorships.

No agencies please.

Diversity Equity & Inclusion Manager

Ref: REQ000900

£43,851 - £48,851 per annum, dependent on experience

Woking, Surrey GU21 4LL / Hybrid Working

Job description

Are you passionate about diversity, equity and inclusion? Do you want to be part of WWF-UK's journey in creating a truly inclusive workplace and shaping the way we engage with people of all backgrounds help save our planet and help nature thrive?

This is a UK based contract and as such, you are required to have the Right to Work in the UK. We unfortunately do not have any opportunities available for sponsorship. Any offer of employment, if applicable, will be subject to receiving evidence of your Right to Work in the UK.

At WWF-UK we’re committed to an inclusive and accessible recruitment process. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to the Talent Acquisition team via our website.

About the role

We’re looking to recruit a Diversity Equity & Inclusion Manager to join our People & Culture team and help deliver our Vision to create an inclusive, safe, and empowering environment, so that our people and our culture thrives, individually and collectively, to bring our world back to life.

As Diversity Equity & Inclusion (DE&I) Manager, you will work closely with our Head of DE&I, as well as collaborate with internal and external stakeholders to ensure the successful delivery of our DE&I Strategy. You will engage with senior leaders, managers, and colleagues across the organisation to provide practical support for successfully implementing and delivering the DE&I strategy that will drive the cultural change we need to be recognised as a diverse and inclusive organisation.  We will look to you to identify creative and innovative solutions to drive the DE&I agenda and build engagement. You will use your expertise to champion and share learning to empower and increase knowledge, capabilities and confidence across the organisation to embed DE&I in service delivery and business as usual activities too. You will also your knowledge to implement and deliver initiatives and projects with a specialist focus on DE&I impact and resolve complex issues as a trusted DE&I advisor on inclusion issues and queries across service areas.

We’re looking for someone with:

· Substantial experience of DE&I work, degree (or similar level of qualification/accreditation), ideally in equality and diversity, human rights, or human resources.

· Sound understanding of UK equality legislation, including specific aspects relating to Scotland and Wales.

· In depth knowledge of DE&I issues across the UK

· Experience delivering on DE&I projects, initiatives, and programmes in a complex organisation.

· High level expertise in Equality Impact Assessment training, completion, evaluation and action.

· A background of supporting and empowering DE&I Champions and working with staff groups/networks.

· Knowledge in developing DE&I objectives or plans for departments and/or organisations.

· Strong communication, interpersonal and relationship building skills.

· Effective project manager.

· Interviews: We anticipate first stage interviews to take place w/c 21st July. Should there be any delays, we will keep you informed.

Benefits, rewards & location

The salary banding for this role is £43,851 - £48,851, depending on experience. We also offer a full benefits and rewards package including:

· Annual leave starting at 26 days a year, rising one day each year to a maximum of 31 days plus bank holidays

· Flexible working options

· 7.5% employer contribution to pension, increased to 10% with employee contribution.

· Training and development opportunities

· Regular wellbeing initiatives.

This role is hybrid and you’ll be required to be in the office 20% of your contracted hours. The job is based at our UK head office, the Living Planet Centre in Woking, Surrey. The Living Planet Centre is one of the greenest buildings in the UK, and you’ll hot desk among trees and gardens.

About WWF-UK

We’re a global conservation charity with hundreds of projects around the world and millions of supporters.

At WWF-UK, we’re bringing our world back to life. Protecting what’s left is not enough – we’re now in a race to restore the natural world and prevent catastrophic climate change before it’s too late. And it’s a race we can still win.

We’re courageous and passionate about fighting for the future we want to see – a world where people and nature can thrive.

We were born out of passion and science, and for more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We operate with integrity, collaboratively and with respect for those we work alongside.

How to apply and the recruitment process

Please click on the link and apply via our website by completing the application form and submitting a copy of your up-to-date CV and a supporting statement to highlight what makes you a good fit for us.

Application closing date: 22/06/2025

Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their ‘full self’ to work.

Our Youth and Play Workers will play a pivotal role in the Children, Young People and Families team, working as a core team of practitioners to ensure the smooth running of our programmes and services. In this role you will be part of a small and dynamic team which delivers a wide range of programmes and activities, both from Tulse Hill Adventure Playground and within local schools. The work of the Children, Young People and Families team is diverse and varied. Our current services include open access adventure play and youth activities at our Adventure Playground, school holiday programmes with off-site trips and activities, coaching in local schools, a Young Leaders programme offering paid work experience to young people, and working together with our youth partnerships Building Young Brixton and Lambeth Peer Action Collective.

We are experiencing an exciting time of development for the team and are currently looking to recruit four Youth and Play Workers. To support our range of children and young people, our team will be made up of specialist Youth Workers and Play Workers bringing in relevant skills and experience. Whilst you will work across all of our Children, Young People and Families services you will have a specific focus:

As a Youth Worker you will:
• Focus on supporting our secondary age cohort
• Plan and run appropriate activities
• Provide structured interventions to support vulnerable young people
• Work with referral partners to provide additional support and activities

As a Play Worker you will:
• Focus on our primary age cohort
• Use your knowledge of Playwork Principles to plan and run engaging activities
• Foster relationships with families and local primary schools

Both roles will include an element of mentoring, relevant training will be provided to give you the necessary skills to deliver this.

Please specify in your supporting statement which specialism you would like to be considered for and outline your experience in this area.

To be successful in this role, you will act as a trusted practitioner in all our service delivery, advocating for children’s right to play throughout our programmes. You will work as part of the team on the delivery and planning of all sessions, ensuring that the children’s and young people’s ideas are central to the construction of a varied and engaging play environment. You will understand the wide-ranging challenges facing young people and will be flexible in adjusting your practice to meet these needs.

Employee Benefits
• 35 days annual leave (inclusive of bank holidays and 3 Christmas days) rising by 1 day each year after 2 years’ service (capped at an additional 8 days)
• Enhanced maternity/paternity/adoption leave after 2 years’ service
• Save money off a new bike with the Cycle to Work scheme
• Up to 7% contribution to the staff pension scheme
• 24/7 Employee Support Line
• Clear pay structure with yearly increments (based on performance)
• Annual Staff away day
• Premium eye-care vouchers through Specsavers and season ticket loans

About Katherine Low Settlement  

Katherine Low Settlement is a busy, local charity that has been serving Battersea and the wider Wandsworth community since 1924. We are dedicated to building stronger communities and enable people to challenge and find ways out of poverty and isolation.

We run a range of our own community services to support local older people and children, young people, and their families from refugee communities. We campaign for social change. We incubate and support other charities and social businesses to thrive. Each week we work with 30+ charities and community groups supporting more than 1,000 people.

We’re looking for a dynamic and strategic Operations Director to play a key role in shaping and supporting everything we do at Katherine Low Settlement. Sitting at the heart of our leadership team, this role is all about making sure our charity runs smoothly, sustainably, and with purpose — so we can keep making a difference in the lives of those who need us most.

Role Purpose

The Operations Director is a critical leadership role responsible for ensuring the efficient and effective running of all operational aspects of Katherine Low Settlement. This role oversees the day-to-day operational leadership of the charity, ensuring that its systems, processes, and teams are aligned with strategic objectives and compliant with relevant legislation.

This position will lead on programme delivery, financial management, human resources, IT infrastructure, risk and compliance, governance, and facilities management, ensuring that the organisation operates smoothly and sustainably. The post-holder will act as the Designated Safeguarding Lead (DSL), embedding a strong safeguarding culture across the organisation, and also be responsible for policy development and culture and wellbeing. 

As a key member of the senior leadership team, the Director of Operations will work closely with the CEO, Board of Trustees, funders, partners, and staff to drive organisational effectiveness and ensure that the charity can continue delivering high-impact work.

Key Responsibilities

Operational Leadership & Organisational Strategy

• Provide strategic leadership for all operational functions, ensuring alignment with the organisation’s mission and strategic objectives.
• Develop and implement efficient systems, processes, and policies to improve operational effectiveness.
• Work closely with the CEO and Board of Trustees to ensure that the charity is resilient, agile, and positioned for sustainable growth.
• Oversee cross-departmental collaboration, ensuring that operations support and enhance programme delivery.
• Lead on operational planning, resource allocation, and impact measurement.

Programme Delivery & Impact

• Ensure all programmes and services are effectively designed, resourced, and evaluated to achieve the best outcomes.
• Lead on the development of monitoring, evaluation, and learning (MEL) frameworks to track programme impact and efficiency.
• Work with programme teams to ensure services are inclusive, accessible, and responsive to the needs of beneficiaries.
• Identify and mitigate operational risks that could affect programme delivery.

Financial & Resource Management

• Oversee financial planning, budgeting, and management in partnership with the Finance Team and CEO.
• Ensure financial policies, processes, and controls are in place and adhered to.
• Work with the fundraising team to ensure grant and contract funding is effectively managed and reported.
• Ensure long-term financial sustainability through effective resource allocation and cost efficiency.
• Support the development of business models, funding strategies, and income diversification.

Safeguarding & Risk Management - Designated Safeguarding Lead (DSL)

• As the Designated Safeguarding Lead (a role delegated by the Chief Executive), ensure robust safeguarding policies, procedures, and practices are in place.
• Provide training and guidance to staff on safeguarding responsibilities and best practices.
• Oversee the Deputy Safeguarding Leads, acting as the main point of contact for safeguarding concerns from them, ensuring they are appropriately reported and addressed.
• Embed a strong safeguarding culture, ensuring that all programmes and services prioritise the safety and wellbeing of beneficiaries.

Human Resources, People Management & Wellbeing

• Lead the HR function, ensuring best practices in recruitment, retention, staff development, and performance management.
• Champion diversity, equity, and inclusion (DEI), embedding a culture of fairness and opportunity for all.
• Develop and implement HR policies and procedures, ensuring compliance with employment law and best practice.
• Promote staff wellbeing, fostering a positive and supportive working environment.
• Line manage operational staff, providing leadership, mentoring, and professional development opportunities.

IT Infrastructure, Systems & Data Management

• Oversee the organisation’s IT strategy, ensuring systems and processes are secure, efficient, and fit for purpose.
• Lead on the implementation and management of Salesforce (or another complex CRM system), ensuring data integrity and effective reporting.
• Ensure cybersecurity, data protection, and GDPR compliance, embedding best practices across the organisation.
• Identify and implement digital solutions to enhance operational effectiveness.

Governance, Risk & Compliance

• Ensure compliance with legal, regulatory, and ethical standards, including charity governance, employment law, and safeguarding.
• Work closely with the Board of Trustees, providing reports and operational insights to support decision-making.
• Develop and maintain an effective risk management framework, ensuring risks are identified, assessed, and mitigated.
• Oversee all policy development, ensuring policies are up to date, legally compliant, and well-embedded across the organisation.

Facilities & Office Management

• Oversee the management of charity premises, assets, and office operations.
• Ensure facilities are safe, secure, and compliant with health and safety regulations.
• Lead on business continuity planning and disaster recovery strategies.

Person Specification

Essential Experience & Skills

• Proven experience in a senior operational leadership role, ideally within the charity or non-profit sector.
• Strong understanding of programme management, financial oversight, HR, IT, and governance.
• Demonstrable experience of managing budgets using complex Excel spreadsheets.
• Experience with Salesforce or another complex CRM system, including implementation, reporting, and data management.
• Demonstrable experience in people management, of multi-level and departmental teams, with the ability to lead, mentor, and develop high-performing teams.
• Strong knowledge of safeguarding best practices, with experience as a Designated Safeguarding Lead
• Strong policy development and implementation skills, ensuring compliance and operational efficiency.
• Experience in culture and wellbeing initiatives, fostering a positive workplace environment.
• Experience working with Boards of Trustees and governance structures.
• Excellent risk management, problem-solving, and decision-making skills.
• Strong stakeholder engagement skills, with proven experience of building relationships with funders, partners, and regulatory bodies.

Desirable Experience & Skills

• Experience in charity fundraising operations.
• Knowledge of GDPR, data protection, and cybersecurity best practices.
• Understanding of health and safety, facilities management.

Personal Attributes

• A strategic thinker who can balance day-to-day operations with long-term vision.
• A collaborative leader who values teamwork and inclusivity.
• A proactive problem solver, able to manage multiple priorities in a dynamic environment.
• A strong commitment to the values and mission of the Katherine Low Settlement.

Further Information 

·Katherine Low Settlement is committed to Diversity, Equity and Inclusion 

·All offers to work at Katherine Low Settlement are subject to satisfactory references, which is standard KLS policy applicable to all roles. KLS also ask for an enhanced DBS (formerly known as CRB) check 

·You will adhere to matters of confidentiality concerning this role and the KLS team

The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.

Fundraising and Relationship Manager

Applications reviewed on rolling basis, so early application encouraged.
Application process will involve a phone call to gauge suitability, followed by one in-person interview.

The Role:

Our client are seeking a proactive Fundraising and Relationships Manager who will secure income for their vital work. You’ll focus on generating income from Trusts and Foundations, while also contributing to diversifying income streams, including corporate partnerships and individual giving.

This hands-on role requires a balance of strategic thinking and operational delivery. You’ll work closely with project teams across the organisation to identify opportunities, develop compelling funding proposals and deliver on fundraising targets.

You’ll be part of a small and dedicated team where your work will contribute to transforming community services. They’re looking for someone who’s ready to roll up their sleeves, embrace challenges and be part of lasting change for good.

See attached job pack for full details.

Application

They believe that being a diverse organisation that is truly committed to being anti-racist will create the best outcomes for the community they work with. They are therefore actively seeking applicants from ethnic minority backgrounds and the LGBTQ community for this role.

To apply for this role follow the link below to their online application system and answer some questions about your experience relevant to the role.

It’s important that you answer these questions fully, showcasing examples of your skills and experience (both professional and personal) relevant to the role.

REF-221786

About you

You’ll be a confident trust fundraiser with a proven track record of securing significant grants and managing long-term funder relationships. You're comfortable leading on strategy, identifying new opportunities, and collaborating across teams to produce strong, evidence-led proposals. Excellent writing, budgeting, and project management skills are essential, as is a commitment to Carers UK's mission and values.

About the role

With demand for our services growing, we are seeking a Trusts and Foundations Manager to help power our mission through strategic, long-term funding partnerships. This is a pivotal role in our high-performing Fundraising Team, focused on securing and growing income from charitable trusts, foundations, statutory sources and the National Lottery. You’ll lead on developing high-value, often multi-year proposals, managing a healthy pipeline, and building strong relationships with funders to deliver impactful, sustained funding for our vital work.

This role offers you the opportunity to take real ownership of an essential income stream—crafting compelling bids, shaping funder strategy, and driving forward the development of complex funding applications. You’ll be supported to grow in your role and have the chance to make a real difference in the lives of unpaid carers across the UK.

About us

Carers UK is the leading national charity supporting, advocating for and connecting unpaid carers across the UK. We exist to make life better for unpaid carers, however caring affects them. Despite being a relatively small charity, we regularly punch above our weight and we have achieved meaningful change and we have influenced almost every piece of legislation concerning carers over the past 60 years; from the first ever 1967 legal rights for carers, to the 2024 Carers Leave Act. We have carers experience at the heart of everything that we do. Our support, advice, information and campaigning work are now needed more than ever, as unpaid carers are providing more and more care, adversely impacting on their own health and wellbeing.

This is an exciting time to join Carers UK as we celebrate our 60th anniversary, an important milestone to look back on our achievements and to highlight what more needs to be done to ensure
that carers are treated equally in all aspects of their lives and that no one has to care alone. Our mission is to make life better for carers. Our Vision: We want a society that recognises, values and supports carers and to halve the time it takes for carers to recognise themselves as carers. The last published census in 2021 showed there to be 5.8 million unpaid carers in the UK. However, recent research carried out by Carers UK estimates that the true number of unpaid carers in the UK is as high as 10.6 million, with 12,000 people becoming carers every day.

Diversity and inclusion

Carers UK is committed to becoming a diverse and truly inclusive organisation. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.

To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.

As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role dependent on the needs of the applicant.

Please send in your application as soon as possible. We look forward to receiving your application. Carers UK anonymises all applications prior to shortlisting.

Carers UK anonymises all applications prior to shortlisting.

Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.

Carers UK are actively interviewing for this role as we receive applications.

Carers UK may carry out online and social media checks as well as seek references before a formal offer is made.

The Role

Post: Digital Channels Manager
Salary: £54,332 per annum
Grade: FRS F
Salary range: £54,332 - £70,549 per annum
Contract type: Fixed Term until 01/11/2026 (maternity cover)
Working pattern: Full-time
Application closing date: 4 PM on Monday 09 June 2025

London Fire Brigade (LFB) is London’s Fire and Rescue Service – one of the largest firefighting and rescue organisations in the world. We are here to make London a safer city.

We employ over 5,500 people, across our operational team (our firefighters), control (our call handlers who answer your 999 calls) and our non-operational team (our teams who work behind the scenes to support our front-line services, including HR, IT, Finance, Procurement, Communications etc.).

An exciting opportunity has arisen to join the internal communication team at London Fire Brigade. The team is in the process of modernising and streamlining the organisation’s communication channels to improve the experience for firefighters, other operational colleagues, and headquarters teams.

Modernisation and evolution of our digital channels is a key part of our ambition. The team is in the process of piloting digital screens in fire stations, with a view to rolling out an agile system to all 102 fire stations across London.

Alongside this, the team is rationalising regular newsletters into more agile online publications, and evaluating opportunities to better use app-based communication within a growing digital channels portfolio. We are continuously improving our SharePoint-based intranet and looking for ways to make it easier and more intuitive for colleagues to find the information they need to do their roles, and to keep up with the latest developments across the Brigade.

The role is London-based and requires at least 40% in-office working to facilitate collaborative working with stakeholders.

This role provides an opportunity for an excellent digital communications practitioner to lead the development and delivery of our internal digital communications strategy, and to extend their capability and experience as part of a can-do, friendly team.

London Fire Brigade is a dynamic, forward-looking organisation, at the heart of serving our diverse and constantly-evolving city.

We value the diversity of our employees and aim to recruit a workforce which reflects our diverse communities across London. The London Fire Commissioner is an Equal Opportunities Employer and we positively welcome applications from all suitably qualified individuals, irrespective of people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

Eligibility

Applications are welcome from internal and external applicants with the right to work in the UK.

Given the defined duration of the role, it is expected that applicants would have previously worked at or close to the level of the role (‘FRS F’ or equivalent) in a digital communication context, and be able to hit the ground running when the permanent role holder goes on maternity leave at the end of the summer.

Assessment Overview

Stage 1

To apply, please complete the online application, upload a copy of your up-to-date CV and provide a cover letter and evidence to address the following selection criteria:

1. Experience of developing, delivering and evaluating communication channels, with experience of reporting and metrics in a communications environment.
2. Experience of delivering projects - planning, delivering, measuring impact –in a communication environment.
3. Ability to organise and work collaboratively with suppliers in a project context, establishing delivery timelines and quality expectations, and regular reporting.
4. Strong engagement capability that delivers strong positive feedback from colleagues and stakeholders.
5. Strategic thinking – able to identify and focus on long term goals, and prioritise project and day to day requirements to support these.
6. Up to speed with new products and innovative approaches that are coming onto the market and being used elsewhere, and how these can be used in large organisations.

Please note that we will score the evidence you provide based on the competencies listed in the selection criteria above.

Shortlisted candidates will be invited to attend stage 2.

Please ensure you give yourself enough time to complete and submit your application. Late or un-submitted applications cannot be accepted.

Please note any correspondence received from us will be via e-mail and sent to the address you provide on your application form.

Stage 2

Assessment for this role is due to take place mid/late-June 2025. Please be advised that if you are unable to make the scheduled assessment date, we may not be able to make alternative arrangements.

Assessment will take place in person at our Union Street, Southwark offices, and will be comprised of:
- A presentation on digital developments you have introduced in other settings you’ve worked in.
- A timed, written assessment to explore your approach to reviewing and developing digital channels.
- A panel interview.

Additional Information

Benefits of working for the London Fire Brigade

• 26 days’ holiday plus bank holidays
• Flexi-time Scheme (which can result in an additional 12 days annual leave)
• Additional leave between Christmas Day and New Year
• Family (including maternity) leave and emergency support leave
• Flexible working including work from home 60%
• Free access to the Brigade gym
• Use of the Brigade’s Medical Adviser/physios/fitness advisers
• Free counselling
• Season ticket loans
• Join social networks including our Equality Support Groups
• Contributory pension scheme
• Cycle to work scheme
• Staff discount scheme including access to Blue Light Card retail and hospitality discounts
• Opportunity to access affordable accommodation

 

About the Role

This is an exciting opportunity to lead IRMO’s Education, Training and Employment (ETE) programme. You’ll manage a dedicated team and oversee a range of initiatives that support our community’s social, cultural and economic integration in the UK.

The ETE programme offers tailored English classes, one-to-one coaching, employability workshops, vocational training and mentoring. It also includes oversight of IRMO’s volunteer scheme, which is an integral part of service delivery and offers meaningful roles for volunteers across the programme. The Programme Manager will play a key role in developing and strengthening this area, and we are currently working towards the Investing in Volunteers quality mark.

These initiatives help people build the skills they need to access and progress in the UK labour market, while also increasing their civic and social participation. All of our work is shaped by the views and experiences of our beneficiaries, and we are committed to keeping our services relevant and responsive.

As Programme Manager, you’ll lead the strategic development of the ETE area, ensuring our work is high-quality, responsive to the needs of our community and making a real impact. You’ll also help grow the programme by strengthening existing partnerships and developing new ones.

To succeed in this role, you’ll bring solid experience as both a project and line manager, with a track record of overseeing multiple initiatives, delivering against KPIs and communicating impact clearly. You’ll be confident managing people and priorities, with a keen eye for detail and a leadership style that brings out the best in your team.

You will have a strong understanding of the barriers Latin Americans face when accessing education and employment in the UK, and a genuine passion for advancing the rights and welfare of migrants and refugees.

You’ll also lead on embedding a human rights-based approach across our work through the London Communities Human Rights Programme – a four-year partnership with the British Institute of Human Rights, focused on shared learning, collaboration and innovation.

Key Responsibilities

• Lead the delivery of the ETE area strategy, ensuring we provide high-quality, responsive services that reflect the changing needs of our community

• Ensure grant and contract requirements are met, including achieving KPIs and delivering services on time and within budget

• Produce clear, high-quality monitoring, evaluation and impact reports for funders, partners, the Director and the Management Committee

• Manage existing partnerships effectively while building new relationships with relevant stakeholders to strengthen the ETE area

• Lead, support and inspire the ETE team to perform at their best

• Stay up to date with policy developments and other external factors that may affect our work, identifying opportunities to strengthen and grow our services

• Establish and maintain effective systems for data collection and monitoring to track progress and impact

• Ensure mechanisms are in place to listen to and act on the views of beneficiaries regarding the quality and impact of our services

• Promote our ETE services and communicate their impact to funders, partners and wider stakeholders

• Represent IRMO in relevant networks and forums as required

• Support the development of funding applications

Please note that this job description is not exhaustive and may change depending on the needs and development of the organisation.

Person Specification

The list below outlines the experience, knowledge and skills we’re looking for. It will be used in shortlisting and interviews. If you meet the essential criteria but not the desirable ones, we still encourage you to apply.

Essential

• At least three years’ experience of managing programmes or projects

• Experience in delivering services in line with agreed targets and KPIs

• Experience in line managing staff

• Experience of working in partnership with other organisations and stakeholders

• Excellent written and verbal communication skills in English

• Good written and verbal communication skills in Spanish and/or Portuguese

• Excellent interpersonal skills, with the ability to build trust, inspire confidence and bring out people’s strengths

• Ability to design, implement and oversee a range of education, training and employment initiatives

• Ability to develop and maintain effective systems for monitoring and evaluating projects and services

• Strong IT skills, including confident use of Google Workspace, Microsoft Office and relevant databases

• Resourceful and solution-focused, with a proactive approach to challenges

• Collaborative and supportive, with a strong commitment to working closely with colleagues, partners and the community

• Strong understanding of the barriers faced by Latin Americans in the UK

• Clear commitment to IRMO’s vision, mission and values

Desirable

• Experience of working or volunteering in the charity sector

• Experience of supporting people into education, training or employment

• Teaching qualification relevant to ESOL delivery (e.g. CELTA or equivalent)

• Qualification in Information, Advice and Guidance (IAG)

Pre-employment checks 

Enhanced DBS check, two satisfactory references and evidence of right to work in the UK

About the role

We have an exciting job opening in our Grants team at ClientEarth! The Grants Officer will work in the Grants Team as part of the wider Development Department, to manage a portfolio of grants that fund our organisation’s work.

ClientEarth’s Development Department is responsible for raising and managing funds to enable the organisation to deliver its mission – using the power of the law to bring about systemic change that protects the earth for – and with – its inhabitants. The department is formed of several fundraising strands: a Grants Team and a Business Development Team that manage and secure funding from trusts, foundations, and institutional donors; and a Philanthropy Team, working with a wide range of individuals and organisations to raise primarily unrestricted gifts to support ClientEarth’s work. 

Meet your Manager

In this role, you will be managed by Lydia Baker. Lydia joined ClientEarth in August 2024 and in her role as a Grants Manager is responsible for managing relationships with key funders. Lydia has worked in the NGO sector for over eight years and has expertise in a variety of functions including grant management, programme management, communications and monitoring, evaluation, accountability and learning.  On a day-to-day basis you will work closely with Lydia as part of an established Grants Team that sits within the Development Department at ClientEarth.

Main Duties

• Funding portfolio management - Have a close and in-depth knowledge of their grants portfolio, including a sound understanding of the philanthropic, institutional and statutory funding mix;
• Internal and external communications - Meet with Trust, Foundation and Institution portfolio managers to discuss proposals, provide updates on the programmatic work, and to formally report back on financial, organisational and technical issues; 
• Project management - Effectively manage reporting and the grant renewal process from start to completion including working with multiple teams across ClientEarth’s European and international offices to ensure input from all avenues to complete proposals and reports in a timely and high-quality manner; and 
• Financial planning and budget handling - Work with Finance and Programmes staff to develop individual budgets for funding proposals
• Systems and processes - Maintain funder database systems (Raiser’s Edge) and other organisational databases (SharePoint) on a daily basis

See the job description (below) for a full list of duties for this role.

Role requirements

• Experience of working in a grant management or project management role for a charity, NGO, private or public entity
• Experience of reporting to private foundations including trusts
• Experience drafting proposals and securing funding from foundations and other funding institutions
• Experience and knowledge of budgeting, and organisational (e.g. not for profit/charity) finances

See the job description (below) for a full list of requirements for this role.

Note to candidates: We know that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the essential criteria, we still encourage you to apply.

Further Information

Have a question about this job? Please visit our Careers site for advice on applying, FAQs, and more.

Flexible working:  We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based  See our Benefits page for more.

ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. 

Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK.

ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.

At The National Lottery Community Fund, we are driven by our strategy, ‘It starts with community’ and its four community-led missions, as well as our equity-based approach to tackling poverty, discrimination and disadvantage. 

This is an exciting opportunity to join the Fund as we expand the UK Portfolio to meet our ambitions in delivering the strategy. We're looking for two people to join the UK Portfolio Team as Heads of Funding, leading a team of just under 40.

The UK Portfolio supports the ambitions and potential of communities across the UK.We focus on scaling projects with a UK-wide benefit, through significant investments, which enable systems-level change for communities. Our funding is intended to complement the work of other country portfolios: England, Northern Ireland, Scotland and Wales.

As one of four Heads of Funding in UK Portfolio you will oversee all aspects of our work and ensure the team is resourced and able to deliver operationally. Heads of Funding are responsible for ensuring our programmes are designed and delivered to the scope, standard and deadlines required and will lead on specific strategic areas and relationships inside and outside the Fund. Heads of Funding are responsible for ensuring an understanding of the external policy, practice and funding context from across the UK is reflected in our delivery. You will provide leadership for the team, supporting the work of the Portfolio Managers.

We are currently evolving our UK Portfolio funding offers and  programmes in response to the strategy, developing a partnerships offer, and how we are more than a funder through our support to communities across the UK.

All Heads of will lead on a combination of strategic and operational priorities and the roles will involve a variety of responsibilities including:

• Overseeing up to £50m of grant commitments each year ensuring compliance with our operational and governance policies and requirements
• Lead one of the community-led missions in relation to the UK Portfolio’s funding offer
• Lead the strategic development and direction of a combination of our funding programmes and partnership approach
• Responsible for stakeholder management, both internally and externally
• Ensure learning and impact of our work is shared appropriately and informs our practice
• Lead engagement with our decision making Panels, Committees and Board
• Team leadership including culture, resource planning and team development
• Fund wide leadership either relating to one of the missions or as part of cross Fund priorities

You will need to work closely with the other Heads of Funding and each day will be a blend of operational and strategic work, stakeholder engagement, team leadership with lots of opportunities to collaborate with others across the Fund.

We are looking for ambitious, creative and passionate people with experience of the funding environment and brokering partnerships. Excellent leadership and collaboration skills will be essential in building relationships at all levels, from senior management to external stakeholders and funding colleagues across the Fund. You’ll have a keen understanding of the nuances of working within a public body, and a deep commitment to ensuring we are delivering impact through our current funding portfolio whilst also looking to the future and developing new funding initiatives and ways of working to meet our 2030 vision.

If you’re ready to take on a leadership role in an important organisation and have a genuine passion for supporting communities, this is the role for you.

You’ll be joining a dynamic and welcoming geographically dispersed team, working with hugely important and fascinating projects that are responding to and addressing a wide range of topics across the Fund’s four community-led missions.

Due to our dispersed nature as a team, it is expected that there will be occasional travel in order to connect with colleagues, stakeholders and projects. This is likely to be one to two occasions per month.

Interview Dates: 22 and 24 July

Location: We have a hybrid approach to working, work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices, these are Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle and Newtown.

Please note that only one of these roles could be based in London.

Any questions about the recruitment process or if you’re interested in learning more about the role, we’ll be hosting an online briefing webinar on Monday 16 June at 10am. To reserve a spot, please contact recruitment (the email address can be found on the advert on our website) 

On application, please align your supporting statement to the criteria below

Essential criteria

• Experience and understanding of grant making and the funding environment, including partnership working
• Proven ability to translate strategy to operational development, including problem solving, organisational and decision-making skills and ability to manage a complex workload
• Strong interpersonal skills, and resilience, with an ability to build relationships and work with a range of people inside and outside of the Fund, including working with Boards and Committees
• Experience of building high performing teams and leading change, as a leader and/or as a team player - creating the culture and structures in which people can thrive at work
• Excellent written and verbal communications skills, able to analyse and review complex ideas and information and tailor clear messaging to a range of audiences
• Commitment to equity, diversity and inclusion and experience of applying this throughout all aspects of work

 Desirable criteria

• A passion for, experience in and an understanding of one or more of our community led missions and our commitment to equity
• Policy expertise in one or more of our ‘more than a funder’ priorities: partnerships; participation, convening, influencing, supporting grant holders, learning.

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)