Service delivery manager jobs

We are excited to be recruiting a Grants and Funds Engagement Manager to join our small but ambitious team. Reporting to the Head of Charity, you’ll play a key role in delivering our bold three-year strategy, driving meaningful impact for patients, their families and staff by managing our evolving grants programme.

This is an exciting opportunity to join a growing charity at a crucial stage in its development. As part of our team, you’ll help shape how we fund projects, communicate their impact, and uncover unmet needs that will inform future fundraising appeals and strategic priorities.

We’re looking for someone who is flexible, proactive, and ready to get involved in a variety of tasks. If you thrive in a fast-paced environment and can confidently juggle multiple priorities, we would love to hear from you.

You will oversee our Special Purpose Fund (SPF) portfolio, working closely with staff teams to help shape and deliver high-impact projects, ensuring funds are used effectively and in line with organisational priorities and guidance.

This is a fantastic opportunity for someone who enjoys both strategic thinking and hands-on delivery. You will lead on strengthening our grants processes and systems, and work collaboratively with colleagues across Charity Finance, Fund Advisors, Divisional Directors, and the wider team to ensure funds make a real difference where they are needed most.

A key part of this role involves working in partnership with St George’s Hospital Charity on joint funding opportunities and shared initiatives across our hospital group.

This role will deputise for the Head of Charity when required and represent the Charity across all areas, not limited to Grants. You will be ready to step up and take on broader responsibilities as needed.

Additional Information

· This position is home-based but with extensive travel across England and Wales.

· A full driving license and access to a car is essential for the role.

· The role requires time flexibility including evening and occasional weekend work.

· DBS checks and references will be obtained.

The Role

This is a key role in acting as a delivery partner on our projects, working on streams of community work across the England and Wales, and within the staff team. 

Responsibilities

• Projects and Workstreams: Overseeing and ensuring outstanding delivery on multiple community projects through Flood Action Groups and Multi-Agency Meetings. Support and manage data collection that meets the aims of each project.
• Community Engagement: Engage and empower flooded and at-risk communities, supporting and representing them and pushing for the best outcomes.  Being ambitious on their behalf and advocating for change.
• Report Writing: Ensure reports are on time and are to depth and quality required.
• Staff Training: Support staff and training manager to ensure comprehensive and appropriate training takes place to ensure continuous professional development. 
• Team Management: Line manage staff, fostering a collaborative and productive environment. Modelling behaviours and driving forward team development.
• Stakeholder Relationships: Manage and develop key stakeholder relationships, ensuring strong partnerships and leading on communications.
• Political and Fundraising Support: Provide data, case studies, and research to support political influencing and fundraising activities. Contribute to and attend policy, political and strategic meetings.  Support fundraising activities through providing data and information. 
• Income: Identify future income opportunities, sharing information and building relationships for new projects or new income streams with Senior Management Team. 
• Support Senior Management Team proactive role to support to deliver NFF objectives.

Day-to-Day Activities

· You will manage and support Flood Engagement Officers to deliver their projects and work streams and managing development pathways for team members.

• Liaise and develop relationships with stakeholders to ensure smooth operational and community engagement activities.
• Support Senior Management Team to build income streams and develop new activity. Working to develop, support and deliver NFF strategy
• Providing information and case studies for communications and advocacy work

· You will be acting as the main contact for projects and agreed activities.

Skills & Knowledge

• Communication: Excellent written and verbal communication skills.
• Listening: Outstanding listening skills to understand community needs.
• Stakeholder Management: Expertise in partnership working and managing stakeholders.
• Empathy: Ability to empathise with flooded individuals and communities.
• Organisation: Highly organised, flexible, and capable of senior leadership.
• Line and Team Management: Experience in managing teams and projects.
• Collaboration: Team player with a solution-focused mindset.
• Experience: Project delivery and support

How This Role Contributes to Our Strategy

• Community Support: Empowering and supporting communities.
• Partnerships: Developing strong relationships with partner organisations.
• Income Generation: Supporting income streams via projects and opportunities.
• Collaboration: Fostering a collaborative approach within the organisation.

About us

The National Flood Forum (NFF) is the only independent national charity dedicated to supporting and representing people at risk of flooding.  Established in 2002 by those affected by flooding, we passionately put people at the heart of flood risk management. Our goal is to empower individuals and communities to recover from flooding and get the best possible outcomes. We put people first.  We act as an honest, trustworthy and independent broker on behalf of flooded people. 

We work across four key areas:

• Providing information via our helpline and website
• Recovery Services in flooded areas
• Flood Action Groups
• Policy and Advocacy

With over 300 Flood Action Groups across England and Wales and handling more than 1000 calls annually through our helpline, NFF plays a crucial role in supporting and representing flood-affected and at-risk communities. We collaborate closely with flood risk management agencies, local authorities, and government bodies. We also aspire to a collaborative, supportive, and solution-focused environment for our staff.

We especially welcome applications from people with flood sector experience, or who are flooded people themselves. 

The Operations Manager is a senior leadership role with Home-Start Wandsworth, responsible for overseeing the operational effectiveness of the organisation.  They will work closely with the Managing Director, and other members of the leadership team, to ensure the success and long term sustainability of the charity.

The role oversees the operational functions of the charity including HR, IT and Finance, as well as support of service development projects.  The role also requires project management of grant applications, delivery and reporting, and plays a pivotal role in shaping how we measure, communicate and enhance the impact of our work.  This is a strategic and hands-on leadership role.

Key Responsibilities:

Leadership

To work collaboratively with the Managing Director and other senior leaders to

● deliver the objectives of the organisation.

● develop our services & ways of working to ensure the charity’s long term sustainability.

● engage and motivate the team to work efficiently and effectively - according to the strategy policies and commitments we have signed up to.

● work closely with the Family Support Manager, to ensure our data needs are aligned with our Impact Measurements.

● contribute to strategic planning and collaborate with external advisors on specialist projects as required.

Operations

● Oversee the implementation and development of operational policies and procedures, including GDPR, HR, Finance and IT.

● Ensure the systems, processes and policies the team are using are understood and working effectively and that ways of working are compliant with all current policies, or recommend changes as relevant.

● Manage the operations and ensure efficient use of resources.

● Manage the budget, reconciliation and year end accounting processes.

● Lead on operational projects and oversee office administration, tech support and premises management.

● Lead on Quality Assurance requirements related to operational delivery.

● Manage data collection and evaluation across multiple platforms including charity log.

● Produce tailored reports and insights for funders, Trustees and partners.

● Manage outsourced contracts.

Organisational Development

● Lead on service development projects to support agreed strategies, priorities and commitments, working with other members of the team as relevant.

● Explore/recommend other service developments that would benefit the organisation by engagement with other Home-starts and relevant organisations.

Grant Management

● Work closely with the Managing Director and Fundraising function to project manage grant and trust applications, deadlines and progress reports.

● To ensure effective monitoring of all grant & trust commitments & deliverables, liaising with other members of the team as appropriate.

● Deliver a regular report to the Board on performance against grants and trusts.

Team Management

● Provide direction to the Business Support Administrator to enable effective and efficient running of the organisation.

● Manage staff and freelancers according to the Home-Start Wandsworth procedures, policies and values.

● Support effective management of any non home visiting Volunteers supporting the organisation’s work.

Line Management:

● Business Support Administrator

● Data specialist (freelance)

Knowledge, Skills and Experience:

● Strategic thinker with the ability to manage multiple projects and priorities

● Proven experience in operations management

● Experience in financial management essential and using Xero is desirable

● Strong knowledge of service evaluation and data analysis

● Management experience of small/medium teams

● Solutions focussed team player

● Excellent written and verbal communication

● Flexible and adaptable to change

● Excellent organisational and project management skills

● Experience of using Charity Log or other database management systems.

● Knowledge of GDPR legislation

● Experience of Board level reporting against objectives and/or data led reporting

● Experience of working in the non-profit or community support sector is desirable

The post holder will be required to coordinate and attend events across the UK, including our annual national conference in London and other planned regional events throughout the year. Travel and occasional overnight stays may be needed.

Role Purpose

The Events Coordinator is responsible for planning, organising, and delivering a varied programme of impactful events for service users, volunteers, and the wider cardiomyopathy community. These include, but are not limited to, supporting logistics, planning and execution of information days, medical education events, webinars, volunteer development days, and the charity’s annual national conference.

The role covers the full lifecycle of event management, from concept and planning through to delivery and evaluation. This includes oversight of event budgets, supplier and stakeholder management, and ensuring all events are delivered to a high standard, on time, and within budget. Events will be delivered both in person and online, so confidence in managing virtual and in-person events is essential.

Working collaboratively with colleagues across the charity, the Events Coordinator ensures that every event is accessible, engaging, on budget and aligned with Cardiomyopathy UK’s mission to improve the lives of people affected by cardiomyopathy.

Key Responsibilities

Event Planning & Delivery

• Work with internal teams and external stakeholders to define event objectives, content, themes, budgets, and logistical requirements.
• Plan and deliver a varied programme of events including information days, medical education sessions, webinars, volunteer development days, and the annual national conference.
• Research, negotiate, and book venues, suppliers, exhibitors, speakers, and contractors.
• Develop and manage event timelines, schedules, budgets, contracts, and all related administration.
• Oversee event budgets, ensuring costs are monitored, value for money is achieved, and accurate reporting is provided.
• Coordinate and supervise event staff, volunteers, and suppliers to ensure smooth and professional event delivery.
• Lead on event promotion and marketing, working with communications colleagues to maximise reach and attendance.
• Deliver online and in-person events, ensuring a high-quality experience for all participants.
• Ensure all events are delivered safely, inclusively, and in compliance with health and safety, accessibility, safeguarding, and organisational policies.
• Troubleshoot and resolve issues during events to minimise disruption.
• Collect, analyse, and report on event feedback, providing recommendations for future improvements.

Stakeholder & Relationship Management

• Build and maintain strong relationships with internal teams, external partners, speakers, suppliers, and volunteers.
• Act as a key point of contact for event-related queries before, during, and after events.
• Work collaboratively with teams across the charity to enhance events and develop new formats to meet emerging needs.

General Responsibilities

• Maintain accurate records and documentation for all events.
• Provide administrative and project support as required.
• Contribute to a positive and collaborative team culture within Cardiomyopathy UK.

Person Specification

Essential

• Experience coordinating and delivering events, including online and in-person formats.
• Proven budget management skills and experience negotiating with suppliers.
• Strong organisational and project management skills, with the ability to manage multiple priorities and deadlines.
• Excellent communication and relationship-building skills, able to work effectively with a wide range of stakeholders.
• Confident using event software, online meeting platforms (Zoom, Teams, etc.), Eventbrite, Mailchimp and Microsoft Office applications.
• A creative approach to problem solving and event promotion.
• Willingness to work flexibly, including travel to events, occasional evenings or weekends when events require.

Desirable

• Experience of working in the charity sector or healthcare environment.
• Experience of evaluating event impact and outcomes.
• Knowledge of accessibility and inclusion best practice in event delivery.

Coeliac UK is seeking an experienced and proactive HR Manager to join our team.

Job Title: HR Manager
Contract Type: Permanent, Full-Time 35 hours p/w
Location: Head Office, High Wycombe (hybrid working available).
Salary: Specialist (SP2) Circa £46k per annum
Line Management: 1 FTE
Benefits: 36 days holiday (including bank holidays and our three-day Christmas closure), enhanced parental leave, private counselling service, professional development opportunities
Closing Date: 2nd November 2025 (early applications may be reviewed as received)

The Role:

The successful candidate will be working closely with the Chief Financial and Operations Officer to deliver high quality, commercially focused HR support. This role provides expert guidance on employee relations, including performance, disciplinary, grievance, absence and change management. The HR Manager will help shape and maintain employment policies, lead recruitment and onboarding, advise on compensation and drive DEEI initiatives. Coeliac UK is looking for a strong generalist with excellent interpersonal and communication skills, up to date employment law knowledge and confident using HR systems.

Key Responsibilities:

• Provide commercially focused advice and support to line managers on all Employee Relations issues in line with Company procedures including performance management, disciplinary, grievance, redundancy, change management, absence and sickness absence issues
• Develop and maintain company employment policies to comply with employment law and regulations
• Execute recruitment strategies and oversee the recruitment and onboarding process
• Advise senior management on compensation and benefits
• Lead annual surveys, including Employee Engagement, Mental Health, DEEI and Offboarding, with implementation of improvement opportunities.
• Identifying training needs, facilitating training sessions, and leading EDI initiatives
• Oversee day-to-day office operations with responsibility for managing the office environment. Coordinating and negotiating with vendors and service providers

About You:

We’re looking for a positive and confident person with excellent people and communication skills.

The ideal candidate will have:

• Strong generalist HR background and experience of complex HR issues including redundancies, dismissals, grievances and change management
• Good I.T skills, especially with MS Office and confident using HRIS
• Excellent inter-personal skills, able to build strong working relationships and communicate effectively with all levels in an organisation structure
• CIPD Level 5 qualification desirable

About Coeliac UK:

Coeliac UK is the charity for people who need to live without gluten. For over 50 years we've been helping people with coeliac disease and other gluten-related conditions live happier, healthier lives. We campaign for better food access, fund medical research, and provide trusted support to our community.

Closing Date: 2nd November 2025 (early applications may be reviewed as received)

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Candidates may also be searching for similar roles such as: People and Culture Manager, People Manager, Workforce Manager, HR Business Partner, HRBP, Human Resources Management, Senior HR Advisor,.

Coeliac UK is an equal opportunities employer and we are determined to ensure that no applicant, employee or volunteer receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

No agencies please.

This exciting role sits in our Campaigns, Impact & Partnerships team, who are one of NHYC’s main drivers of systems change and partnerships. Our Data & Impact Manager works dynamically across the organisation to support frontline teams in recording and sharing the impact of our work. We’re looking for someone curious, patient & with a strong eye for detail. This role oversees our data and outcomes tools, making sure we’re accurately recording and evidencing the change we create. The role holder will work across an array of digital tools to provide data and narrative about our work for our teams, funders and the wider public.

It’s a great opportunity to join the team as we take on another expansion and a new range of partnerships, this role is perfect for someone looking to take a step up in project and data management, training & information sharing. They’ll also have the opportunity to lead on landmark pieces of work including large scale service evaluations, experience our frontline offer and stretch themselves by informing the development of our next organisational strategy. They’ll sit within a supportive and talented team who also work across our campaigns, impact and partnerships work but will have autonomy and independence over their role and objectives.

• Permanent, full-time role in the Campaigns, Impact and Partnerships Team
• Salary: £37,024 – £41,600
• Deadline to apply: 9am Monday 27 October

Trust and Foundaction Stategy Enhancement

• Develop and execute a trust fundraising strategy to increase income and position the Charity as a credible, evidence-led delivery partner for funders
• Meet income targets aligned with the Charity's growth strategy, to fund both core programmes and capital projects, prioritising multi-year funding opportunities
• Build and maintain a robust pipeline of prospective funders, ensuring regular and meaningful engagement
• Craft compelling, tailored proposals, applications, and cases for support to secure major grants

Team Leadership & Development

• Recruit a Trust Fundraiser and Prospect Researcher to support with identifying and evaluating potential donors
• Build a collaborative and inclusive team culture that values equity, wellbeing, and shared purpose.

Relationship Management 

• Cultivate and steward relationships with existing and prospective trusts and foundations, ensuring they remain engaged with the charity’s five-year Impact Strategy
• Provide exceptional reporting to funders, showcasing the impact of their contributions through updates, case studies, and financial reports
• Represent the charity at meetings, events, and site visits to inspire and engage potential funders

Reporting & Compliance

• Monitor and evaluate the performance of trust fundraising activities, providing detailed reports to Senior Leadership and funders, as required
• Ensure compliance with all relevant fundraising regulations and best practices

Collaboration and Coordination

• Work closely with the Programme Manager and Capital Appeal Manager to develop well-costed, fundable programmes aligned with strategic priorities and with measurable outcomes
• Work closely with wider internal teams, including Programmes, Service Delivery, Finance, and Communications, to gather information, align messaging, and ensure funding requirements are met
• Collaborate with colleagues across other income streams to maximise cross-team opportunities and share insights on high-value prospects
• Ensure accurate record-keeping and tracking of relationships, proposals, and outcomes using the Charity’s CRM system

Knowledge & Experience

• Proven track record of securing five and six figure gifts from trusts, foundations, or institutional funders, including cold prospects, demonstrating confidence in donor acquisition
• Skilled in network mapping, prospect research and business development
• Demonstrable experience of working on major capital appeals or high-value fundraising campaigns
• Exceptional written communication skills, with the ability to craft persuasive and tailored funding applications
• Strong research and analytical skills to identify funding opportunities and align them with strategic priorities
• Excellent relationship management skills, with the ability to build and sustain long-term partnerships
• Experience using CRM systems to manage and track donor relationships and activities
• Experience in securing multi-year funding (desirable)
• Experience in line management, with the ability to motivate staff and nurture talent (desirable)

Home-Start Hillingdon is dedicated to supporting our community to enable families to provide their children with the best possible start in life

HOME-START HILLINGDON (HSH)

Co-ordinator (Full-time)

We are looking for a non-judgmental, compassionate individual who would fit into our passionate team.

Purpose of the Role

Manage and support a caseload of volunteers to empower vulnerable families in giving their children the best start in life, occasionally providing direct support.  Contribute to volunteer recruitment, training, development, and the effective day-to-day operation of the organisation

Key Responsibilities. As a HSH Co-ordinator you will:

• Carry out initial home-visits and support families to set and monitor goals
• Match volunteers with families according to need and capacity
• Assess the suitability and complexity of referrals, liaise with referrers for additional information, and support onward referrals
• Supervise an appropriate caseload of volunteers and enable them to support families
• Monitor safeguarding concerns and liaise with the Operations Manager/Director as needed
• Contribute to the delivery of the Volunteer Preparation Courses
• Contribute to recruiting, selecting and preparing suitable volunteers
• Support the evaluation of the impact of HSH’s volunteering programme and family support
• Develop and maintain excellent working relationships with key health partners, including those from Parent Infant Mental Health Teams, Midwifery, IAPT, Perinatal Teams, Health Visiting and other groups

 You will need to be a car owner/driver

Closing Date:  Monday 17th November at 9am  Interview Date: Monday 1st December

(An appointment will be made subject to satisfactory reference and an Enhanced Disclosure and Barring Service Check)

It’s important that our team represent the diversity of the borough. We particularly encourage applications from Black, Asian or Minoritised Ethnic people/PoC, and marginalised groups.

 Home-Start is committed to safer recruitment practice as an important part of safeguarding and protecting children and vulnerable adults.

Engagement Coordinator 

Brighton and Hove Speak Out is a dynamic local advocacy charity. We support people with learning disabilities to have a voice and choice and control over their lives through providing a range of advocacy services and community projects.    

We are seeking to appoint a part time Advocacy and Engagement Coordinator to deliver a programme of engagement and consultation activity. The post holder will support people with learning disabilities to have their say about local services, share their experience about how support and services impact on their lives and make recommendaitions for improvements.

The role involves organising outreach and consultation on different issues. The post holder will support a group of self-advocates (the Link Group) to take part in planning, running and reporting to the Learning Disability Partnership Board.  

The Post Holder will also support health advocacy, training and awareness raising at Speak Out. They will support the ‘Thumbs Up' campaign led by a group of Speak Out members.

About you

The successful candidate will need excellent communication and organisational skills, including report writing, and will be able to manage a complex workload. Experience of advocacy and/or group work with vulnerable clients is essential. Knowledge of learning disability services and experience of working with people with learning disabilities is an advantage.  

If you are eager to make a positive difference in your next role this is a superb opportunity to join a charity making a real difference to the lives of people with learning disabilities.  

For more information see Speak Out’s website

Benefits to you:​  

• Holiday entitlement of 30 days, plus bank holidays  

• Flexible hybrid working  

• 3% employer pension contribution  

• Employee Assistance Programme (Wellbeing support package)  

• Committed to training and learning opportunities for continuous development  

• A strong sense of purpose knowing your work makes a real impact  

How to Apply

An application pack and more information about Speak Out can be found on our website:

All successful applicants are subject to an enhanced DBS.

Important Dates:

Closing date: Monday 10th November 

Interviews: Thursday 20th November  

Successful applicants are subject to enhanced DBS checks.  

Equality and Diversity

Speak Out is committed to equal opportunities and welcomes, values and celebrates diversity. We encourage applications from all parts of the community and treat all on a basis of equality. We support all staff to meet their potential in their role. 

Job title: Data and Insights Manager

Reports to: Head of Data and Innovation

Location: London, Birmingham or Manchester, with the option to work remotely for up to 60% of your time per month

Salary: £36,000-£42,000 (£38,500-£44,500 for London)

Hours: Full-time (37.5 hours per week). Open to flexible working.

Contract: 12-month fixed-term contract

Overall purpose

The Data and Insights Manager will be a vital part of Breaking Barriers’ Data and Innovation Team, which has overall responsibility for Breaking Barriers’ data infrastructure and data analysis (relating to clients, programmes, fundraising, corporate partners and communications). They will oversee the gathering, processing, analysis and presentation of Breaking Barriers’ data, in order to ensure we are as evidence-based and effective an organisation as possible. This will offer the opportunity to influence decision making at all levels and have a genuine impact on Breaking Barriers’ clients. The Data and Insights Manager will also take ownership of various projects to improve the organisation’s CRM (Salesforce) and its integration with other applications. In addition, they will support the Head of Data and Innovation with the management of the Data and Innovation Team’s working relationships with other teams and with coordinating the Data and Innovation team’s work.

The successful candidate will have previous experience in CRM management, ideally having worked as a Salesforce Administrator. They should possess a high level of data literacy, with knowledge of data analytics and visualisation. They should excel as a project manager and a communicator with a willingness to work collaboratively across teams. There is considerable scope for personal development in this role, with opportunities to shape the organisation’s future systems with a key emphasis on self-driven learning and development. The role would suit a pro active, creative and driven individual, who is keen to learn and to make a big impact working across the organisation.

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out pre-employment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. Breaking Barriers is committed to protecting an adult’s right to live in safety, free from abuse and neglect and for their views, wishes and beliefs to be fully considered when deciding action.   

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a statement of interest (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Closing date for applications is Monday 27 October at 11:30pm. Please note, interviews will be held online on a rolling basis so please apply as soon as possible to avoid disappointment.

We belong to the Experts by Experience Employment Network, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and / or are from a refugee background.

If you are an expert by experience (a refugee or migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for independent and confidential support with your job application from the Experts by Experience Employment Network. Please reach out to HR Manager, Caroline Meechan for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

About Demos

Demos is a highly respected cross-party think tank with a unique approach to making policy to solve our long term problems. Building on nearly 30 years of creativity, ideas and impact, Demos’s mission is to upgrade democracy: rebuilding the relationship between citizen and state. Our work explores the elements of a ‘New Deal’, in which power is devolved, citizens participate in policy making, and together as a nation we find answers to the challenges of our century.

About Waves

Demos is leading the largest trial of digital democracy in Britain. 

Trust in politics and politicians is in crisis. Only 24% of people trust politicians to make decisions in the best interests of the country. Polarisation is increasing. At the same time, people want to be involved in the public policy decisions that affect them. 

Waves is a €1 million project trialling new technology in local democracy, launched to bring people together to tackle contentious local issues and strengthen trust in local government. Thousands of local people will have the opportunity to shape local government policy on an issue affecting their area.

New AI-powered technology is intended to make it easier, cheaper and quicker for participants to have their say, identify areas of consensus, discuss difficult issues and work through trade-offs together. 

We are working in partnership with two trailblazing councils who are both embracing the opportunity to put the public at the heart of their policy making. The trial will begin in the London Borough of Camden to co-develop an approach to adult social care. The trial will then move on to South Staffordshire District Council as they develop an inclusive engagement process to prepare for their next local plan. The partners will also support a further 25 councils to observe and learn from the process so that they too can use the tools in the future.

About the role 

We are looking for an experienced programme manager who can steer Waves from now until it completes in December 2026. 

You would be joining the programme at a pivotal time as we move from the ‘set-up’ and ‘co-design’ phases of the first 6-months, to the start of the first of our two trials running sequentially over the next 11 months, before moving to a final ‘impact phase’ of dissemination of our toolkits, technology and learning in the final 6 months.

Programme management of Waves means ensuring that the whole project stays on track – on time and on budget – throughout its delivery. There are 5 partners, a number of suppliers and many moving parts, so it is critical that we find someone who can work across the whole programme, anticipating who needs to do what and by when, and ensuring that the programme is delivered successfully so we can draw learnings from it to share widely across the local government, democracy, and tech sectors. 

It is worth bearing in mind that Waves is a ‘test and learn’ trial of a new deliberative democratic process using existing and new technology. Therefore, the team is committed to learning from the project and being comfortable with the uncertainty of not knowing exactly what the outcomes are going to be. 

What you'll need to be sucessful

The types of knowledge, skills and experience we are looking for are below. We welcome a range of applications which include at least some of these attributes.

• Demonstrable experience managing an equivalent programme in terms of complexity, scale and partners with a solid understanding of project management methods.
• Understanding and commitment to the mission of the programme – motivated to tackle issues of low trust in democracy among UK citizens with digital democratic platforms and deliberative processes a crucial part of the solution.
• Team management, interpersonal and communication skills – ability to lead and motivate a team with diverse skills and priorities to deliver a programme of great complexity and uncertainty, including fostering collaboration and trust, managing conflicts, maintaining transparency and empowering different partners to perform effectively.
• Strong strategic thinking and decision-making skills – the ability to align activities with overall programme objectives, making informed decisions based on programme lead and partner inputs and, where possible, data and analysis, and drive the programme towards successful outcomes. 
• Ability to identify potential risks, develop mitigation strategies and manage issues that may arise during the programme lifecycle – ideally in an innovation context, one working with diverse partners with different ways of working or when using technology/ conducting trials with the public.
• An interest in, and comfort working with, innovative technologies that utilise AI and collect data, as well as an understanding of the risks and sensitivities surrounding the use of AI, among the public and within the public sector.
• Experience of owning and managing a large-scale budget, conducting calculations when there are changes from the plan, and maintaining clear and robust tracking of expenditure to ensure financial accountability.
• Demonstrable ability to adapt to changing circumstances, solve problems creatively and maintain momentum and energy during challenging situations.
• Highly collaborative, with a commitment to teamwork and inclusivity.

Application and selection process

To apply, please provide the following through our application form:

• an anonymised CV (with any references to your name and personal details removed)
• answers to four screening questions (up to 250 words each) 
• a completed copy of our diversity monitoring form (optional)

All applications will be evaluated and graded anonymously to minimise bias in our screening process.

Questions?

If you have any further questions or aren’t sure if the role is right for you, please feel free to reach out to us and we would be happy to answer any queries. 

We look forward to hearing from you!

Job title: Employer Engagement Manager

Reports to:   Head of Programmes

Line reports: None

Location: Flexible, hybrid, with some travel required to our offices (London, Manchester or Birmingham)

Salary:          £38,000-£41,000 (£39,000-£42,000 in London)

Hours:           Full-time, 37.5 hours per week, with occasional evening or weekend work (TOIL provided). Open to flexible working.

Contract: FTC 12-months, with intention to convert to permanent position subject to funding and organisational requirements.

Overall purpose

The Employer Engagement Manager (EEM) will play a critical role in ensuring refugees supported by Breaking Barriers access meaningful, opportunities that align with client needs and labour market demand. The postholder will lead employer outreach and partnership building in priority sectors and embed consistent systems and processes that make employer engagement coordinated and impactful across the organisation. The EEM will support pathways, work placements, recruitment pipelines and workshops by ensuring employer input is actively embedded where relevant.

This is a strategic, hands-on role, the successful candidate will map and cultivate employer relationships, secure employer input into sector pathways, workshops and recruitment initiatives, translate labour market intelligence into programme improvements, and design the operational processes that enable Programmes and Corporate Partnerships to work together effectively. You will operate in a matrix environment, collaborating closely with the Programmes, Corporate Partnerships and Client Services teams but will not hold direct line-management of delivery staff.

The role is set up to be ambitious but achievable within 12 months. The priority is to build tested, repeatable employer engagement practice (relationships, processes, insight-sharing and measurable impact) that can form the foundations of a permanent employer engagement function if/when funding allows.

To view the full job description and person specification, as well as details on our accessible recuitment process, please view the attached recruitment pack.

Other considerations

• This is a fixed-term contract for 12 months. Toward the end of the term, a review will be conducted to assess the impact and scope of the role, with the intention to adapt into a permanent position subject to funding and organisational need.
• This role may require occasional travel for employer meetings, events, and networking opportunities.
• Some evening or weekend work may be required to attend employer engagement activities (TOIL provided).

• As part of our safeguarding commitment to our clients, we carry out pre-employment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.   

• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

  Breaking Barriers is committed to protecting an adult’s right to live in safety, free from abuse and neglect and for their views, wishes and beliefs to be fully considered when deciding action.

How to apply 

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a statement of interest (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Closing date for applications is 11:30pm on Tuesday 28 October. Please note that interviews will be held on a rolling basis and we reserve the right to close the advert early if a suitable shortlist is found.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to emply more people from a refugee background. With this in mind, we particularly welcome applicants with experience with of seeking asylum and / or a refugee background.

If you are an expert by experience (a refugee or a migrant with direct, first-hand experince of issues and challenges of the UK asylum or immigration system), you can ask for independent and confidential support for your job application from the Experts by Experience Employment Network. Please reasch out to HR Manager, Caroline Meechan for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

Auditory Verbal UK (AVUK) is an award-winning charity that wants all deaf children to have the same opportunities in life as their hearing peers.  It supports deaf babies and children to learn to listen and speak with Auditory Verbal therapy and provides internationally accredited training in Auditory Verbal practice for health and education professionals.  AVUK works to raise expectations and outcomes for deaf children and increase access to, as well as awareness and understanding of, Auditory Verbal therapy, with a clear mission to enable every family with a deaf child the opportunity to access Auditory Verbal therapy through publicly funded services close to where they live.

Overview

Working with the Head of Fundraising, you will play a key role in securing income from corporate partners and major donors to support AVUK’s bold 10-year plan. These partnerships are central to our long-term strategy to transform the landscape of Auditory Verbal provision, ensuring that every family who wants their child to learn to listen and talk can access a publicly funded Auditory Verbal programme in their local area.

This role requires experience in relationship fundraising, ideally working with businesses and/or major donors, and a strong ability to build rapport and trust. You’ll be an effective communicator and collaborator, confident in supporting income generation activities that align and elevate AVUK’s goals.

With experience of securing five to six-figure gifts, you’ll use your commercial acumen to identify and nurture your pipeline and partnerships, contributing to our annual fundraising target of £1.5m and setting the foundations for growth to £2m+ in future years.

This role is ideal for someone who is proactive, diligent, and comfortable taking initiative. You’ll thrive in a dynamic environment where relationship-building and ownership of your work are key to driving income and impact. The role is weighted towards developing new corporate partnerships, with responsibility for managing our existing partnership with Markerstudy Group, and some time spent cultivating potential major donor relationships with senior management support.  To help you succeed, you have support and guidance from our Head of Fundraising, alongside a passionate and collaborative CEO and Senior Management Team.

Contract Details

Location: Primarily remote, with 2 days a month in our London office, plus meetings with partners where required.

Working Hours: 30 hours per week (0.8 FTE); flexible working fully supported through policies and practice.

Contract Type: Fixed-term, 12 months from January – December 2026

Salary: £45,000-48,000 pa FTE depending on experience, plus benefits including 7% employer contribution to Group Pension Scheme.

Holiday: 27 days (pro rata) plus Bank Holidays and 1 privilege day

Reporting To: Head of Fundraising

MAIN RESPONSIBILITIES

Corporate partnerships strategy

• With support and guidance from the Head of Fundraising, lead the development and delivery of AVUK’s corporate partnerships strategy in support of our overall fundraising goals.
• Identify and pursue new business opportunities at a five and six figure value, unlocking new opportunities that contribute to a £130k partnerships budget this year.

 Business development & income generation

• Work closely with your fundraising and comms colleagues to create compelling proposals and pitches that resonate with corporate and major donor audiences and help you to secure new gifts / partnerships.
• Proactively grow and maintain a strong funding pipeline, creating new prospects for our priority funding areas through quality research, strategic outreach and developing engagement opportunities.

 Relationship management & external engagement

• Manage a small portfolio of corporate partnerships including our flagship partnership with Markerstudy Group, delivering excellent stewardship and ensuring long-term engagement.
• Lead the planning and delivery of the Sounds of Success event (November 2026), as a key moment in our stewardship and engagement calendar.
• Support the Head of Fundraising, CEO, and Fundraising Advisory Board in developing relationships with potential major donors, providing inspiring stewardship and maximising opportunities through networks, events, and strategic engagement.

 Effective use of systems and processes

• Champion the effective use of our Salesforce database to support you in high-quality relationship management and reporting.
• Commitment to monitoring and reporting on your income and taking a proactive approach to addressing issues or gaps in budgeted income.

PERSON SPECIFICATION - Skills, knowledge & experience

 Essential

• Fundraising - a good understanding of corporate partnerships fundraising and proven success in securing five-six figure partnerships.
• Business development - proven experience in identifying and pursuing new opportunities, through quality research and pipeline development, aligned to organisational goals.
• Building relationships - ability to engage with supporters through quality and meaningful stewardship.
• Project management - confident managing multiple priorities within projects and across own workload.
• Communication - excellent written and verbal skills, used well to inspire varied audiences through pitches and presentations delivered in person and written.
• Strategic thinking - ability to identify and assess new opportunities that align to supporter interests and organisational needs.
• Oganisation - great time management, research and record keeping skills.

Desirable

• Major donor engagement - supporting or leading donor cultivation and stewardship.
• Event management - practical experience of creating or delivering supporter engagement events.
• Data and reporting - proficiency in Salesforce or other CRM platforms, including data logging, relationship mapping and report generation.

PERSON SPECIFICATION - Qualities & behaviours

•  Proactive mindset - takes the initiative and drives work forward with energy and empathy.
• Curious - open to learning and development of new ideas.
• Diligent - pays attention to detail, follows through reliably and takes pride in doing things well.
• Collaborative - collaborates across teams to share knowledge, align efforts and to deliver joined-up outcomes

Candidates will need a willingness to work occasional evenings and weekends, as expected in an external facing fundraising role.

KEY INFORMATION

Anyone wishing to apply for this post should submit their CV along with a covering letter (maximum of 2 pages) which describes how you meet the person specification, with particular focus on your skills and experience of corporate partnerships fundraising, new business development and relationship management. 

We value authentic applications and want to understand your personal motivations and experiences.  If you’ve used AI tools to support your application (e.g. for structure, spelling, or formatting), please feel free to let us know.  We recognise that these tools can be helpful for some applicants, and we’re most interested in hearing your words and in your voice what draws you to this role.Applications received after 12:00pm on Tuesday 28 October 2025 will not be considered.Only candidates shortlisted for interview will be contacted.Interviews will take place via MS Teams.

We believe that diversity brings strength to our organisation; we recognise and value the importance of lived experience and encourage people of all backgrounds and abilities to apply for this role.

We use a blind recruitment system to ensure fairness.  Personal details such as name, address, social media links, gender, ethnicity and educational institutions remain hidden until shortlisting is complete.

As an organisation supporting children and their families we take our safeguarding responsibilities very seriously and as well as providing satisfactory references and proof of the right to work in the UK, the successful candidate will be subject to an enhanced disclosure check through the Disclosure and Barring Service and be required to undertake safeguarding training.

Key Dates

Closing date for applications: Tuesday 28 October, 12:00pm

Shortlisted candidates notified: Via email on or before Friday 31 October

First stage interviews: Wednesday 05 November or Thursday 06 November

Final interviews: Tuesday 11 or Wednesday 12 November

Strictly no agencies.

Job description: Project Manager 

Reports to: Director of PNP 

Department: Proliferation and Nuclear Policy 

Salary range: £38,000 - £42,000 depending on skills and experience 

Location: London 

Contract: Maternity Cover, Fixed Term until October 2026 

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About the Department/ Team 

RUSI’s Proliferation and Nuclear Policy (PNP) programme addresses issues raised by the development and spread of nuclear, chemical and biological weapons, and related technologies, through innovative research, dialogue and partnership with national and international bodies. 

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Main purpose of post  

The PONI Project Manager will be responsible for delivery and development of the United Kingdom Project on Nuclear Issues (UK PONI), a flagship project for the PNP programme. Since 2009, UK PONI has helped to address the nuclear policy and technology challenges of tomorrow by developing and sustaining emerging nuclear specialists from industry, academia, government, and the military, and by connecting them with established experts. Its goal is to build a vibrant and diverse community of well-informed, well-connected and capable nuclear specialists in the UK. 

To do this, it seeks to connect across boundaries, be they technical-policy, senior-junior, government and non-government, military-civilian, pro- and anti-nuclear, and internationally; it looks at ways it can help members of the nuclear community develop their knowledge and skills, including by promoting diversity of inclusion and representation; and it provides a platform for emerging talent, principally through its Annual Conference and through the UK PONI blog, Nuclear Reactions. UK PONI has great growth potential, and RUSI’s goal for the PM is to realise this by taking responsibility for driving the project forward, expanding funding and its membership, while maintaining the high standards of the existing programme and our established relationships. 

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Key tasks  

The Project Manager will: 

• Oversee and implement the UK PONI strategy, ensuring effective delivery and alignment with the wider Proliferation and Nuclear Policy (PNP) programme. 

• Develop and implement communications and engagement strategies for the UK PONI community and funders, including managing newsletters, social media channels, and marketing activity to enhance reach, visibility, and impact. 

• Build and strengthen the UK PONI community both online and offline, fostering collaborations with PONI partners and other organisations and networks across the UK with an interest in nuclear issues. 

• Lead on the production and publication of UK PONI’s quarterly newsletter FUSION and the Nuclear Reactions series. 

• Plan, organise, and deliver UK PONI events, workshops, and conferences in the UK and abroad, providing full logistical and administrative support. 

• Prepare materials for meetings of the UK PONI Board of Advisors and support fundraising, business development, and ongoing liaison with funders. 

• Facilitate business planning and contribute to the development of annual work plans and strategic objectives. 

• Manage bids, grants, and financial reporting, including the creation and monitoring of budgets and submission of reports to funders. 

• Monitor project schedules, track team tasks, and collate programme-wide project management information to support effective delivery and coordination. 

• Deliver internal and external outreach and engagement activities to promote UK PONI’s work and strengthen stakeholder relationships. 

• Ensure that diversity and inclusion are embedded across all UK PONI activities, working with partners such as the Gender Champions in Nuclear Policy network, Women in International Security UK, Women of Colour Advancing Peace and Security UK, and Women in Nuclear UK. 

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The above list of duties is not exhaustive. The job holder is required to undertake such duties that may be reasonably be expected within the scope and grade of the role.​

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Our expectations  

We expect all staff to abide by and promote our RUSI’s Vision and Values.

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Person specification  

Essential skills and experience 

• Familiarity with the UK and broader nuclear community and key debates in the nuclear field 

• Experience in project/ programme management ideally gained in research setting

• Working knowledge and application of project management methodologies and frameworks 

• Advanced working knowledge and management of budgets including reporting and audit management

• Excellent IT Skills (MS Office + Database + Web Based App) 

• Excellent organisation skills 

• Proven experience in organising large scale events 

• Excellent communication skills (communicate with stakeholders) 

• Highly digital literate and familiar with use of social media for maximum exposure 

• Excellent communication and interpersonal skills including the ability to communicate effectively with a wide range of stakeholders and ability to present complex information and demonstrating strong literacy skills.

• Some knowledge of grants and bids management

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Desirable skills and experience  

• Line management and upskilling junior members of staff 

• Experience of working in think tanks/ not-for-profit sector organisation 

• Project management qualification/ certification gained from an accredited body 

Benefits 

• 25 days annual leave (rising with service)

• Additional days off during Christmas - RUSI Christmas closure days 

• Generous pension contributions at 6% employer contribution,

• Access to 24/7 Employee Assistance Programme 

• Season ticket loan

• Free access to RUSI's world leading programme of events and conferences, research materials and library 

• Trained Mental Health First Aiders

• *Enhanced sick pay 

• *Enhanced maternity and paternity leave 

*Depending on length of service 

Application Process 

To apply, please click on the apply button and follow the instructions to add: 

• Your CV. 

• Cover Letter of no more than 1 page explaining your interest in the role and any significant relevant skills and/or experience 

The closing date for applications is 23:59 on 31st October 2025. 

Please DO NOT submit multiple applications for this vacancy. We no longer accept applications to our recruitment mailbox, applications received in our mailbox will not be processed. 

Applications will be reviewed on a rolling basis, and the closing date brought forward if needed. Early application is encouraged. Only shortlisted candidates will be contacted. 

Equal Opportunity and Values  

At RUSI you will be appreciated and valued. Our stakeholders, transactions, and projects are international and diverse, so we work hard to create inclusive teams that support our efforts and each other. We are committed in promoting equality and diversity in our workforce and make it as diverse as the communities we serve. Our recruitment data helps us monitor the effectiveness of our recruitment practices in order that we can continue to improve on creating a more diverse workforce.   

We’re aware that the questionnaire may not capture the rich complexities of our backgrounds and identities, so we apologise if these are not best described. Please note that this data will be kept confidential and separated from your job application. If you are uncomfortable sharing, choose "Prefer not to say" or skip the questions entirely.  

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