Service Development Manager Jobs in Cambridge, Cambridgeshire
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Key Responsibilities:
- Provide high quality information and support in an empathetic and professional manner.
- Conduct a holistic needs assessments for each service user according to their individual circumstances
- Working with each service user to establish the most appropriate sources of support, and agree an action/support plan with them
- Provide a face to face service when there is an over-riding need to do so by visiting service users
- Collaborate with other agencies/service providers who can offer additional support options
- Liaise with partners, ensuring that agreed actions are followed up
- Log and communicate details of cases in a timely and accurate manner to ensure that records are up to date and the wider team has the information they need to provide support.
- Explore, assess and escalate any safeguarding concerns according to the RABI safeguarding policy.
- Contribute constructively to the development of the Service Provision team and function, for the benefit of service users.
- Work constructively and collaboratively to solve problems with the support of colleagues.
Person Specification:
Essential
- Experience providing services to vulnerable service users, listening and supporting in a non-judgemental way.
- Knowledge and insight into state benefits and complementary support services (whether national / local / statutory agencies.
- Excellent communication skills, being able to establish rapport and build trust quickly.
- The ability to build a practical plan alongside a service user and adapt approach to different circumstances and personalities.
- Knowledge of data protection principles and how to apply them.
- Knowledge or experience of safeguarding best practice.
- Knowledge and insight into complementary support services (whether national / local / statutory agencies).
- Excellent IT software skills and aptitude to adapt to new systems and processes.
- Flexible, resilient and solution focussed working with sensitivity and integrity.
- Collaborative, constructive, and solution-focussed
- Ability to work flexibly, depending on the needs of the team and of service users.
Desirable
- Farming background or knowledge of the farming community environment.
- Experience providing support remotely.
- Relevant qualifications in health and social care
Other
Use of own car, ability to travel to support service users / attend meetings.
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.
Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Director of Service Transformation
Employer - Kids
Location – Remote work involving regular travel within England
Salary - c.£70,000
Hours - 36 hours per week (Flexible hours considered)
At Kids, we're midway through an ambitious five-year strategy aimed at enhancing, expanding, and innovating our family support services. Working hand in hand with disabled children and young people, we're advocating for systemic reform while seeking sustainable methods to deliver our services. Our remarkable team is already co-creating new services, leveraging digital platforms, and devising creative solutions to meet families' urgent practical and emotional needs. You'll lead efforts to uphold our exceptional service quality, driving the development of innovative support models that cater to families' evolving needs and can be financially sustained.
As our Director of Service Transformation, you will lead the exciting next phase of transforming our charity’s services to reach more disabled children, young people and their families. You will be responsible for sourcing and delivering contracts and partnerships essential for the charity’s sustainability by advancing our digital outreach and nurturing new partnerships and securing sustainable funds for innovative models of support.
What you will be doing as the Director of Service Transformation:
- Lead and execute services strategies and plans that extend and transform the impact and financial sustainability of the charity’s services and support for disabled children, young people and their families.
- Lead the design, development and sales of innovative new service models and the scaling of existing services.
- Work closely with the other executive directors and leadership team to achieve the generation of an annual financial surplus to reinvest in Kids.
- Ensure the quality and safe delivery of all Kids’ services.
- Ensure effective budget management underpins service development and delivery. Ensure contracts and tenders are commercially negotiated and regularly monitored. Work with colleagues to identify and achieve necessary margins on contracts and projects for financial sustainability.
- Inspire and lead a high performing services team; support colleagues to test, learn and adapt as the charity evolves and transforms its digital and in-person support offer.
- Be an inspiring, visible and collegiate leader and team player who works across team boundaries to help drive organisational change and nurture colleagues’ ability to perform at their best.
- Model and lead effective communications with all colleagues that bring to life the charity’s values and behaviours. Support colleagues to ensure Diversity, Equity and Inclusion principles and practice are evidenced in service design and delivery.
- Act as an ambassador for Kids on key platforms, carrying out media work as required; promote the charity’s products, services and work; and draw from services expertise to influence public policy and legislation relevant to disabled children and their families.
Essential Criteria – Demonstrated history of leadership in service provision, service evolution, or change management; adeptness in fostering relationships and/or experience in business development/sales.
Are you a proven leader with a passion for the power of practical support to unlock potential and transform lives? Are you a change-maker who will relish the challenge of finding a sustainable path to deliver fantastic frontline services?
Is this you? If so, get in touch and talk to us about being our next Director of Service Transformation.
The Good stuff/Benefits
- Join a company that truly cares about your wellbeing
- Enjoy an enviable annual leave package, starting at a generous 25 days and growing each year up to 30 days.
- Option to buy an additional 5 days holiday.
- Enjoy your entitlement to Bank Holidays.
- We've got your back with Maternity and Paternity Pay.
- Rest easy knowing you're covered with our Death in Service plan.
- Invest in your pension plan with the option to top it up knowing that Kids is also contributing 3%.
- Achieve work-life harmony with flexible hours tailored to your needs.
- Unlock exclusive discounts at hundreds of online retailers through our employee benefits portal.
- Spread the word and reap the rewards with our enticing "Recommend a Friend" scheme.
- Access confidential support and expert guidance 24/7 through our Employee Assistance Programme, helping you navigate both personal and professional challenges.
- Take care of yourself with Company Sick Pay which you are entitled to from your first day.
- 5 days of paid family/carers leave.
- Salary sacrifice schemes available
- Develop your mentoring skills by either being a mentor or signing up for our mentoring programme.
- Expand your horizons with Kids online learning platforms, offering a wealth of professional courses for your personal and career development.
- Apprenticeship programmes available for employees
- Benefit from a colleague engagement programme enabling your voice to be heard.
- Lean on us during difficult times with Bereavement Leave.
The client requests no contact from agencies or media sales.
We are on the lookout for a new team member to support us to effectively deliver our Strategic Plan, and to drive bigger and more sustainable impact, from grassroots to global stages. We are searching for an ambitious, tenacious and impact-driven professional to join our team as we continue on our journey to Inclusion In Action and support our membership. We are continuing on our journey of building a high performing team who care for each other and about our cause in equal parts. Our athletes and volunteers are the most inspirational, courageous, dedicated and insightful people you could ever wish to meet, and they deserve a team who are equally committed and passionate about our mission. That could be you! Special Olympics Great Britain is made up of over 7,000 athletes and participants, over 4,000 volunteers and almost 100 accredited programmes spanning across Scotland, England and Wales, with the purpose of driving societal change through the Power of Inclusive Sport. The Network Development Manager (Clubs & Compliance) shall lead on the support and management of this dynamic and evolving membership base through the enhancement of the Special Olympics GB delivery model to achieve our purpose of unlocking more opportunities for people with intellectual disabilities. This person will report directly to the Head of Network and work closely alongside other members of the team and key stakeholders, with a specific focus on our Accredited Club and Programme compliance and development and overarching responsibility of maintaining our membership delivery model mechanics and key processes. As a member of the Organisational Growth team, this role will play a vital part in supporting the future shaping of capability and capacity building, driving the strategic plan in accordance with our mission. We are a small and agile team with mighty goals, so it couldn’t be a more exciting time to join Team SOGB. We are looking for someone who is passionate about inclusion, embraces change, is driven to achieve and holds a strong alignment to our core values: We are authentic. We act with honesty, integrity and respect. We are creative and innovative. We love to embrace difference and doing things differently. We are brave, courageous, resilient and determined. We listen and are led by the voice of our athletes. We are always kind. We are Inclusion in Action. The journey is great, but the rewards are greater. If you have an appetite for pushing forward societal change through the power of sport, please be in touch.
To apply, please provide your CV with a covering letter (1-2 pages), explaining why you wish
to work for Special Olympics Great Britain and showcasing your experience and relevant
information for applying for this role. It is important that all prospective employees
understand our mission and are driven by our cause.
The closing date for applications is Sunday 26th May 2024 at 6pm. There will be 2 interview stages which will be held on Thursday 13th June (Stage 1) and, then Thursday 20th June (Stage 2) where successful from Stage 1. A final decision will then be made shortly following from Stage 2. Early application for this role is encouraged.
Special Olympics Great Britain is committed to equality and diversity.
Are you looking for an exciting opportunity and the chance to make a real and lasting difference for others? Join Kinship, Britain’s biggest charity supporting kinship carers.
Kinship carers are strong, capable and fiercely determined to ensure they get what they need to support their kinship family. And we want to support them to feel confident to do that.
Kinship is the leading kinship care charity in England and Wales. We support, campaign and raise awareness of kinship care and the issues affecting kinship carers every day.
Kinship care begins in crisis. A child whose parents are unable to care for them, for whatever reason. It’s frightening, confusing and heart-breaking. Instinctively, a loved one steps in – a grandparent, brother, sister, aunt, uncle or family friend. They are now a kinship carer, bringing up the children they love. It’s life changing and challenging raising children who’ve been hurt or neglected, but kinship carers do it anyway because they put the children first.
About the role
We are looking for an experienced and committed Business Development Manager to join our growing charity. Responsible for winning new business and retaining existing contracts to achieve financial and growth targets, this is a pivotal role at Kinship. If you are self-motivated, have experience of producing high quality, successful bids, can think strategically, and love to work collaboratively across teams, we want to hear from you.
Key responsibilities include:
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Lead on all commissioning activity at Kinship directly with commissioners and through tendering activity.
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Lead and support the creation of high-quality bids including writing technical questions and method statements.
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Develop and maintain a thorough knowledge and understanding of Kinship, the external environment, and kinship carers and integrate this knowledge into business development activity and bid production.
Essential requirements include:
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Experience of successful bid production and bid management – from identification of opportunity through to submission. Track record in successful tendering for retention of contracts and new business.
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Excellent communication skills – both written and verbal. Able to articulate and translate complex ideas and service delivery models into compelling, structured, and high-quality written propositions.
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Ability to analyse large volumes of information to develop clear and compelling bids and proposals.
Key dates:
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Application deadline: 5pm on Thursday 30 May
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Interview date: Thursday 13 June (in-person, London)
Kinship are an equal opportunities employer. We warmly welcome applications from appropriately qualified people from all sections of the community and aim to promote diversity.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Knowledge & Information Manager
Salary: £38,000 - £42,000 (35 hours FTE) depending on experience
Hours: Full Time (35 hrs per week)
Place of work: Flexible/Hybrid/Remote with a requirement to attend our offices in Hatfield, Herts, for 4 x All staff days annually.
Join Our Team!
We have an exciting opportunity for an experienced Knowledge and Information Manager to lead our recently expanded Knowledge and Information team. In this role you will have responsibility for leading the development of our highly regarded information and resources, to support, and empower everyone affected by Crohn’s or Colitis. This includes our evidence-based online and printed publications, web content, research summaries and other information, ensuring it is relevant, and accessible to all.
You will be driving new initiatives and developing tactical plans for the team which meet our strategic objectives.
You will be a member of the charity’s Management Development Forum, providing leadership across the organisation and liaising with the Senior Leadership Team and contributing to the leadership, planning and delivery of cross-team projects.
Benefits of Working for Crohn’s & Colitis UK
If you’re successful, you will be joining a dynamic organisation with an amazing culture. We offer competitive that include:
- 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
- Pension scheme
- Flexible working options
- Enhanced maternity, adoption and paternity pay
- 24/7 Employee Assistance Programme
- Wellbeing programme
- Interest free loan for season tickets
- Cycle to work scheme
- Free parking and secure bike locks
- Training and development financial support and/or study leave
- Performance review and development scheme
About You
You will be skilled in the translation of complex medical and health information into engaging and accessible patient information, and have experience of working with patients and healthcare professionals to develop information resources in line with recognised standards.
You’ll be:-
- Managing the development of Crohn’s & Colitis UK’s repository of evidence about Crohn’s and Colitis.
- Experienced in appraising research and translating this for patients and the public
- Proficient in measuring the effectiveness of a promotion and dissemination and use of information
- Working with both our external and internal stakeholders.
- A skilled multi tasker, able to prioritise and meet deadlines.
- And you’ll have a calm, consistent and flexible approach to work with a commitment to equality, diversity and inclusion.
About Us
We're the UK's leading charity for Crohn's and Colitis.
Right now, an estimated 500,000 people in the UK are living with a lifelong disease that can profoundly affect their quality of life. And, because of the stigma surrounding these conditions, thousands of people are suffering in silence. But we are here to support and champion their cause. We are growing our amazing team to deliver new and ambitious plans, you couldn’t be joining us at a more exciting time!
If you like the sound of our role then this could be an opportunity to join a leading charity as we enter the next stage of growth and expansion.
How to Apply
Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, please refer to the Recruitment Pack.
If you have any queries about this role, would like to have a conversation before formally applying, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact jthe email stated within our Recruitment Pack
More details on this role and our Recruitment Pack containing the job description and person specification can be found on our website/
Closing Date: Wednesday 5th June 9.00am
Please note, applications will be assessed as and when they are received, and interviews arranged, so we may close the position before the closing date if a suitable candidate is found.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
We will not be accepting any contact from Recruitment Agencies or Media Sales
We break taboos, drive pioneering research, bring people together & campaign to improve lives. We are leading the fight against Crohn's & Colitis
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About us
REMAP is a unique national charity. It brings together two groups of people: volunteers skilled at making things and disabled people who need specialist equipment. Each year, around 3,000 pieces of custom-made equipment help transform the lives of disabled people.
REMAP’s army of ingenious inventors designs and makes equipment for young and old alike and then provides it free of charge. The aim is always to help people achieve quality of life, filling the gap where no suitable equipment is available commercially.
With an exciting new strategy that will continue to place the client at the heart of our work, we seek an experienced charity sector Operations Manager to help us deliver on our mission and vision.
REMAP is an organisation that encourages its team members to contribute their thoughts and ideas actively and work together to achieve its aims and ambitions. You will be given the space to work autonomously but with the support of your colleagues and line manager when you need us. You can work to your strengths and share your successes and learning with the broader team, who will, in turn, look to share their experiences and learning.
The Role
The Operations Manager's role is critical to the charity's long-term sustainability and is pivotal in ensuring that we remain relevant and necessary.
This is an internally focused role in our service delivery, covering clients' and volunteers' journeys. You will be part of the management team, ensuring the smooth and efficient delivery of our central team's support to our network of branches.
We seek someone passionate about providing a quality service to everyone and who is not afraid to drive change and improvement. Experience in being part of a team delivering a change programme that involves volunteers is essential. You must demonstrate that you are a resilient, strong team player with an eye for detail and excellent people skills. You will thrive in a busy environment and have a positive ‘can do’ attitude.
As a small charity, the role will require balancing practical tasks with strategic planning and management. Building on what has already been done, you will work directly with the CEO and the Strategic Programme & Change Manager to help develop REMAP's operational structure and support its day-to-day operations.
About You
We want you to bring relevant experience, passion, dedication, creativity, and flair to our work.
To be considered for this role, you will have demonstrable experience in a similar position and be comfortable working with a diverse range of volunteers/people. As a self-starter, you can work at pace and quickly assess and deliver to changing priorities in a busy remote team. You will have excellent interpersonal skills, be able to coordinate multiple tasks/activities and have the flexibility to respond to changing demands.
You will be proactive, enthusiastic, and excited about joining an organisation with ambitious plans to future-proof its services and reach more disabled people. Experience working in a remote environment is highly desirable.
Terms & Conditions
Place of work: Fully remote, with occasional 2/3 nights away for year-round events.
Working Hours: 37 hrs—a minimum of core hours from 10 am to 3 pm Monday through Friday must be met.
Salary: £35,000 – 40,000, dependent on experience
Holiday entitlement: Begins at 25 days per annum, in addition to public holidays.
To apply, please send your CV and a separate cover letter of no more than two A4 sides, setting out how you meet the person's specifications.
We are a Disabled Confident employee.
Please attach a personal statement ( no more than 2 pages long) outlining how you meet the Job Description and Person Specification.
Candidates who fail to follow the instructions will automatically be screened out of the selection process.
REMAP exists to improve the quality of life for people who experience short or long-term disability through infirmity, illness or ageing.
The client requests no contact from agencies or media sales.
You’ll play a pivotal role in driving forward the charity’s service improvement priorities to improve health and care services for people with Parkinson’s.
Using your quality improvement expertise to support health & care professionals with projects and programmes, equipping them with the latest tools, resources, evidence and data to develop and improve services for people with Parkinson’s.
You’ll support the development of a vibrant regional network, working in collaboration with the Professional Engagement team and the regional clinical leads. You’ll also work with health and care professionals and Parkinson’s UK colleagues to respond to any threats to Parkinson's services and effect positive change.
This position is part time, working 28 hours per week and will cover the North East of England and Yorkshire regions.
If this sounds like a role for you, we would love to hear from you!
What you’ll do:
- Facilitate health and care service redesign and improvement projects in collaboration with clinicians, Parkinson’s UK staff and people living with Parkinson’s and drawing on the principles of co-production
- Build relationships to influence service improvement across a designated NHS Region and support the development of a vibrant regional network
- Monitor and support pump primed posts
- Respond to threats to services in collaboration with the area teams, people with Parkinson’s and health and care professionals
What you’ll bring:
- Experience and expertise in service redesign and effecting change within health and/or social care in England and knowledge of health and care structures and commissioning across England
- Experience in the use of quality improvement and project management tools
- Ability to work collaboratively with people with Parkinson's, their care partners and health and social care professionals. Experience of co-production is desirable
- Ability to analyse data and evidence to support service improvement and the development of business cases
This role is home based with the requirement to travel around your assigned geography and attendance of team meetings in our London office. There may also be the requirement for occasional overnight stay.
Please apply through our careers portal on our website, with your CV and a detailed supporting statement to show how you match what we’re looking for, as outlined in the "What you'll bring" section of the job description.
Interviews will be held 26 May 2023
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
You’ll play a pivotal role in driving forward the charity’s service improvement priorities to improve health and care services for people with Parkinson’s.
Using your quality improvement expertise to support health & care professionals with projects and programmes, equipping them with the latest tools, resources, evidence and data to develop and improve services for people with Parkinson’s.
You’ll support the development of a vibrant regional network, working in collaboration with the Professional Engagement team and the regional clinical leads. You’ll also work with health and care professionals and Parkinson’s UK colleagues to respond to any threats to Parkinson's services and effect positive change.
This position is part time, working 28 hours per week and will cover the South West of England region.
If this sounds like a role for you, we would love to hear from you!
What you’ll do:
- Facilitate health and care service redesign and improvement projects in collaboration with clinicians, Parkinson’s UK staff and people living with Parkinson’s and drawing on the principles of co-production
- Build relationships to influence service improvement across a designated NHS Region and support the development of a vibrant regional network
- Monitor and support pump primed posts
- Respond to threats to services in collaboration with the area teams, people with Parkinson’s and health and care professionals
What you’ll bring:
- Experience and expertise in service redesign and effecting change within health and/or social care in England and knowledge of health and care structures and commissioning across England
- Experience in the use of quality improvement and project management tools
- Ability to work collaboratively with people with Parkinson's, their care partners and health and social care professionals. Experience of co-production is desirable
- Ability to analyse data and evidence to support service improvement and the development of business cases
This role is home based with the requirement to travel around your assigned geography and attendance of team meetings in our London office. There may also be the requirement for occasional overnight stay.
Please apply through our careers portal on our website, with your CV and a detailed supporting statement to show how you match what we’re looking for, as outlined in the "What you'll bring" section of the job description.
Interviews will be held w/c 10 June 2024
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are looking for an expert who can bring their enthusiasm and knowledge of autistic learners to join our team as our Aspirations Manager. You will be an effective leader, with school experience and QTS, who can inspire staff and our learners on their pathways to greater independence.
This role is a vital member of the Senior Management Team supporting the Chief Executive to make strategic decisions as well as contributing to the areas of Human Resources and Health and Safety to ensure Red2Green runs effectively.
Who we are:
At Red2Green, we have a vision that everyone should be confident in their own ability, be part of a community, enjoy their life, have the best possible access to independence, and, if they desire to, should be able to work. We offer a range of opportunities to support and promote adults with autism and/or learning disabilities in Cambridgeshire to learn new skills, enjoy lots of different leisure activities, make new friends, gain confidence, and prepare themselves for employment where possible. We also work to raise awareness of the potential of people with disabilities to make a positive and valuable contribution to society.
Our Aspirations Service supports autistic clients to:
- gain maximum benefit from meaningful activities
- integrate with their peer group and encourage social inclusion
- increase independent living skills
- reach their targets and outcomes in accordance with their Educational Health Care Plan (EHCP) and annual reviews
- feel supported in the workplace in regard to their autism
Key duties and responsibilities of the role:
· Leads the Aspirations Service in a way that reflects the overarching strategy of the organisation via action plans, effective leadership of staff, sound communications and personal example
- Provides leadership and line management to Aspirations staff, including objective setting, performance management and the appraisal process, delegating the process where necessary and ensuring all Red2Green procedures for this are followed
· Creates and oversees a personalised service for clients that reflects the wider landscape within the county and the sector, with the intention that Red2Green and the Aspirations Service is an industry leader for Autism Services.
· Oversees all Education Provision for those at Red2Green with an Education, Health and Care Plan (EHCP)
· Organises, attends and takes a lead at EHCP reviews, writes EHCP offers and provides professional reports when needed
· Works as Deputy Designated Safeguard Lead (DDSL) alongside the Options Manager, and Chief Executive
- Builds professional relationships with other agencies, provisions and professionals
- Builds good relationships with learners’ families/carers to make sure that they are involved (as appropriate) in developing learners’ skills and abilities
Person specification:
You will have:
· Experience teaching autistic learners and a good understanding of the complexities that come from having more than one diagnosis
- Experience of working with people with learning disabilities
- Experience of leading staff
· Knowledge and Understanding of Education Health Care Plans
· Understanding of safeguarding duty
· Qualification for teaching (adults or QTS)
Benefits:
· Red2Green is located in a beautiful rural environment, with free and ample parking
· We contribute 4% employer pension contributions
· Paid 20-minute break
· As a member of our support staff, you are provided with Red2Green T-shirts and hoodies
· Training is provided and undertaken during working hours
· We make staff wellbeing a priority, with 3 Mental Health First Aiders, and regular supervision sessions with managers
It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.
We will ask you to complete an application form and an equal opportunities form as part of the process. We are happy to arrange a tour on site before you do this stage if you would like.
We support and promote people aged 16+ in Cambridgeshire and the surrounding areas who are autistic and/or have learning disabilities.
The client requests no contact from agencies or media sales.
Service Manager
Do you want to make a difference every day? Do you want to contribute to change and improvement for those who need it? Do you have resilience and adaptability? Can you work effectively with a focus on customer service and care?
We have an exciting opportunity for a Specialist Service Manager (known internally as Project Leader) to lead the Anti-Social Behaviour Service team in Devon and Cornwall, working 37.5 hours a week.
Position: 5547 Specialist Service Manager (Project Leader)
Location: Homebased (Devon/Cornwall)
Hours: Full-time, 37.5 hours. Monday- Friday
Contract: Fixed Term until the 31st May 2025
Salary: £29,930 per annum (FTE £29,580 per annum plus £350 per annum Homeworking Allowance)
Closing Date: 24th May 2024. We reserve the right to close this vacancy early, if enough suitable applications are received to take forward to interview prior to the published closing date.
The Role
As a Project Lead for the ASB team you will be:
- Managing a small team of ASB caseworkers including performance management, monitoring and support
- Responsible for allocating cases within the team and analysing statistics and data in order to monitor daily caseloads against resources and look for trends/ pattern of behaviour
- Working with the Operations Manager to ensure delivery of the business plan and associated outcomes
- Responsible for capturing data and information to ensure the work of the team is outcome based and evidenced
- The subject matter expert for ASB within the service
- With key partners, developing mechanisms for identifying and referring those affected by ongoing and persistent ASB incidents and crimes, including those not engaged in criminal or civil law processes
- Completing DSO training to prioritise the safety of service users and ensure compliance with safeguarding policy
- Leading on delivery of training to local agencies, organisations and bodies to represent the service and increase knowledge and understanding of issues related to the ASB
- Contributing to and attending monitoring meetings with funders/commissioners and providing reporting when required
- Playing a lead role in developing VS’s ASB work at both local and national levels
- When the service requires, holding a small caseload providing high quality support to service users in line with VS policies and operating procedures.
The role is home-based within Devon and Cornwall and therefore is open to applicants who both live in this area and have access to an appropriately confidential space in which to work. Regular travel within working hours will be expected across Devon and Cornwall to fulfil the role and travel expenses are paid. Core service hours are between 9am – 5pm, with the expectation to flex to need where required, managed within flexible working arrangements.
About You
You will need:
- As this role involves regular travel across Devon and Cornwall and due to the location, a driving license and access to a vehicle is considered an essential requirement
- Experience of managing a team
- An understanding of confidentiality and safe working practice in accordance with safeguarding legislation, General Data Protection Regulation and other legal requirements
- Experience of effective delivery of services in the voluntary or statutory sector including complex case management and maintaining case management records
- The ability to build effective working relationships across internal and external stakeholders and work directly with in statutory, voluntary or multi agency settings
- High personal resilience to manage demands of working with ASB
- Competent IT and administrative skills including the use of Microsoft Office packages
- The ability to engage with vulnerable service users.
In Return…
Work for an organisation who believes in attracting and retaining the best people and offer a competitive rewards and benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Sick pay allowances, maternity and paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression.
About the Organisation
This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.
The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Applicants are welcome from all communities and monitor the diversity of applicants to analyse if they are representative of the communities it serves in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of the commitment to the Race at Work Charter applicants are particularly welcome from BAME communities
You may have experience in areas such as Service Manager, Case Worker, Specialist Service Manager, Project Leader, Service.
Please note this role is being advertised by NFP People on behalf of our client.
The vacancy
We help young people to build life-long belief in themselves, supporting them to take on their own challenges, follow their own passions and discover talents they never knew they had. Because when you prove yourself that you’re ready for anything, nothing can hold you back.
As a Grants Manager, you will be at the heart of the DofE’s five-year strategy, Youth Without Limits, helping to ensure that we are open to all young people aged 14-24 across the UK and that our participants reflect the most diverse generation of young people ever.
You will manage and help grow one of our big grant-making funds, supporting organisations delivering the DofE to enable more marginalised young people to take part. You will also support grant management policy and process more broadly across the Charity.
You will be joining a supportive and driven team who are passionate about empowering young people.
What we are looking for:
You will be an effective and efficient Grants Manager with experience of fund management, from set-up to close. You will have a real interest in increasing enrichment opportunities for young people as well as in fund-management and grant-making, with knowledge of best practice in this space.
Motivated and enthusiastic, a collaborative team-player who enjoys working in a fast-paced environment with a wide range of stakeholders, you will support Fundraising colleagues to help grow this fund, increasing access to our impactful programme.
More broadly, you will build on our fund-management and grant-making experience to date as we seek to constantly learn, develop, and improve our systems and processes, maximising impact for young people.
What will you get in return?
The opportunity to work for a successful and dynamic charity that has the development of young people at its heart and the wellbeing and development of its people constantly in focus.
You will be joining a team of empowered colleagues working together.
From day one we offer excellent staff benefits including a competitive salary, generous pension, 25 days holiday plus bank holidays and 3 days paid director days over the Christmas shutdown, volunteering days, Healthcare cash plan, employee assistance programme and an extensive online training programme, plus many more.
How to apply
If you feel excited by this role and believe you have the necessary skills and experience to become a valued team member, please go to our website and apply.
The deadline for applying for this role is: Bank Holiday Monday 27thMay Midnight
First Interviews: w/c 17th June 2024 – interviews will be virtual.
Second Interviews (if required): w/c 24th June 2024 – interviews will be in person (London).
If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us.
The DofE are commitment to safeguarding and promoting the welfare of young people. All successful applicants will be required to undergo a basic/enhanced Disclosure and Barring Service check. (e.g. DBS/PVG or similar), including years references covering any gaps of employment/education, confirm eligibility to work in the UK and complete a health check.
**The geographical allowance payable on top of the pay rate, based on a staff member having a home or office-based postcode within 30 miles (as the crow flies) from Charing Cross, WC2N 5HS. The allowance is 7% capped at £4,000 (pro rata) per annum.
The client requests no contact from agencies or media sales.
Sands exists to save babies’ lives and ensure that anyone affected by pregnancy loss or baby death receives the support and care they need.
We are looking for an experienced project manager to manage the development, delivery and review of the National Bereavement Care Pathway (NBCP) partnership project and embed it across NHS Trusts in Northern Ireland to drive up standards of care. This pathway addresses the inequity of bereavement care offered to, and experienced by parents when a baby dies. The project is being sponsored by the Public Health Agency in Northern Ireland.
This is a high-profile and rewarding role which will involve developing and delivering a NBCP in Northern Ireland which is parent-centred and drives up standards of care. You will use your project management skills to help to initiate, develop and deliver the project, taking an early view whether to adopt a phased or an all-in approach amongst NHS Trusts in Northern Ireland. The post-holder will engage with health care professionals, national bodies, sector partners, senior decision makers and bereaved parents at both an operational and strategic level to ensure successful delivery of a sustainable pathway.
With demonstrable experience of leading project groups comprising a diverse range of stakeholders, you will have excellent people management skills and be able to reach-out, engage with and enthuse key stakeholders across Northern Ireland.
You will be able to establish and maintain high level, productive relationships with senior external stakeholders and organisations working in a collaborative and inclusive way.
An excellent understanding of how the NHS is structured is essential.
You will have highly developed interpersonal and communication skills, with the ability to communicate complex messages in a compelling way to a variety of audiences.
Please note that the post-holder will need to be based in Northern Ireland.
The client requests no contact from agencies or media sales.
Job Title: Partnership Development Manager
Salary: £34,500.
Contract Type: Contract for 18 months; there is a strong possibility that currently anticipated growth in the team may see this role become permanent during the contract term. Full time (35 hours per week) although flexible hours may be considered; the role may require occasional evening and weekend work
Working location: Home based. The post holder should expect to come into the office a minimum of two days per month, with the possibility of up to five days per month being routinely required.
Reporting to: Partnership Development Lead, Corporate Partnerships team
BACKGROUND
The latest research suggesting that the number of children and young people at risk of hunger has rocketed to three million means that one in five children don't have enough to eat.
When a child is too hungry to learn, when they’re aching for something to eat, they can’t concentrate. They can’t absorb information. Big feelings and worries can be impossible to control. They fall behind in their studies.
Magic Breakfast provide a nutritious and filling breakfast to over 200,000 children and young people every school day. We work with schools in areas of high disadvantage, helping staff target the children most in need without barrier or stigma.
Magic Breakfast are ambitious to grow our impact in order to remove hunger as a barrier to learning for all children and young people in the UK. To do this, we need to continue to grow our fundraised income, of which new corporate income is a significant element.
JOB INFORMATION
We are seeking candidates who are after the next step in their fundraising journey. You will already have strong credentials and be ready to start your journey into Partnership Management which will include leading in delivering the new business plan and working closely with colleagues in the Partnership Development team and across the organisation to identify, create and secure new strategic, multi-year corporate partnerships
You’ll be ambitious to take the next step and we are on hand to support and offer you training and a positive working environment to allow you to gain confidence and knowledge in the role at a steady pace.
KEY RESPONSIBILITIES
- Building a pipeline that reflects Magic Breakfast’s restricted and unrestricted funding needs, including Gift in Kind requirements, working with the Partnership Research Executive to research and identify prospects with potential.
- Making use of multiple tactics to secure meetings with prospects including, for example, cold calling, emailing, running events, event networking and social selling on platforms like LinkedIn.
- Ensuring that risk-screening and due diligence processes have been completed in line with Magic Breakfast’s Ethical Fundraising and Due Diligence policies.
- Understanding each prospect’s strategic interests through meetings, discussions and research and defining the mutual advantage in partnership.
- Developing and delivering engaging, relevant and impactful pitches and written proposals to prospective partners.
APPLICATION PROCESS
We have a firm commitment to encouraging fairness and diversity in our workforce and we encourage applications from people who identify as Black, Asian or from a Minority background, who are underrepresented in our organisation.
Should you wish to discuss the role before applying please email our People and Culture Team, hr@magicbreakfast. com
Shortlisting - Wednesday 15th May
First interview - Tuesday 21 May, Wednesday 22 May
Second interview – Tuesday 4th June, Wednesday 5th June – morning only
Since 1962 the National Autistic Society has been campaigning to transform lives, change attitudes and create a society that works for autistic people. In National Programmes we champion the rights and interests of autistic people and their families, making sure national policy and legislation to reflect their needs. We provide autism training and best practice services and want all autistic people to have access to services and support that fully meet their needs. We provide diagnostic services, training, accreditation, consultancy and conferences, designed to support all professionals and organisations.
Who we are looking for:
We are pleased to be able to offer an enthusiastic and experienced professional the opportunity to join our Evidence and Research Department. You will support the Head of Department in organisation wide strategic planning to ensure NAS outputs are evaluated using robust research methods that measure the impact of what we do.
You will manage researchers and be accountable for ensuring a consistent and quality assured approach to NAS evaluation research projects. We need someone who can ensure best practice research and evaluation methods are used in data collection, analysis and dissemination to co-produce impact reporting. It will be essential that you support other NAS teams to use research and evaluation to measure the impact of their work and influence the future development of outputs and products.
Your focus will be to help to improve the quality of National Programmes and own services, and set standards for others by evaluating training, consultancy and accreditation products. You will directly manage a portfolio of evaluation research projects and coordinate the commissioning of individual projects to external evaluation partners, maintaining a schedule of work for next 3-5 years.
This is a permanent full-time role working Monday to Friday, 35 hours per week.
To view the job description please click here
What we can offer you:
- Auto-enrolled Pension Scheme
- 25 days annual leave plus bank holidays
- Excellent induction, training and development programme including training about autism and opportunities to attend our conferences
- Online staff discount scheme for a range of benefits such as cycle to work scheme, season ticket loan & shopping discounts for places such as Asda, Tesco, Sainsburys, Halfords, Nike, Apple and loads more!
- Healthcare Cash Plan
- Life Assurance at 2 x base salary
- A portfolio of fantastic new salary sacrifices benefits and other flexible benefits private health, dental insurance, car salary sacrifice scheme, activity pass, holiday trading, enhanced pension & salary deduct loans (eligibility criteria may apply)
- Access to a 24-hour Employee Assistance Programme & counselling programme
- Free access to the Headspace App – a global leader in mindfulness and you can enrol up to three friends or family members for free!
- Eligibility for a Blue Light Card
Where you will be working:
This role is homebased.
About our application process:
When providing a supporting statement, please refer to the job description and person specification and include any information that shows your suitability for the role.
We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
For some roles, successful applicants will be required to complete the relevant safeguarding checks which will include additional references and criminal background checks.
Applications for this job are sought from anyone who is suitably qualified and experienced for the role but particularly welcome from those with a diagnosis of autism.
The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services and as such expects all staff and volunteers to share this commitment. Successful applicants will be required to complete the relevant safeguarding checks.
We are an equal opportunities employer.
Reporting to the Chief Operating Officer and working closely with the Chief Executive, the post-holder will lead on all aspects of development, marketing and fundraising, and people/HR development; maintaining high level relationships with donors and prospective donors and maximising opportunities to secure new sources of income from individuals, companies and charitable trusts, as well as improving our internal comms.
We are looking for someone who has experience working in collaborative environments to meet organisational goals and build and manage relationships. They will demonstrate a willingness to learn and develop in order to surface and establish partnerships, lead funding bids, develop our people, and act as a key representative of the Centre to the outside world.
Time off
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30 days annual leave increasing to 33 days after 3 years’ service (plus public holidays)
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Paid carers’ and compassionate leave
Financial
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Contributory pension scheme – employer contribution 8.5% (employee contribution 2.5%)
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Non-contributory group life assurance scheme (4 x annual salary)
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Enhanced maternity, paternity, shared parental and adoption pay
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Enhanced sick pay scheme (after 6 months’ service)
Wellbeing
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Employee assistance programme through life assurance cover. WeCare: 24/7 online GP, mental health support service, get fit programme and more.
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Flexible working arrangements i.e. part time, compressed hours, working hours etc.
The Centre for Homelessness Impact exists to improve the lives of people experiencing homelessness through better use of data and evidence.
The client requests no contact from agencies or media sales.