Service development manager jobs in redbridge, london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Individual Giving
We’re looking for an experienced and creative Head of Individual Giving to lead and grow our individual giving programme.
About the Role
Reporting directly to the Chief Executive Officer, you’ll shape and deliver our individual giving strategy, overseeing the recruitment, retention and development of individual supporters. You’ll lead on our major appeals, including an annual national campaign to Catholic parishes across the UK.
You’ll also play a key role in developing new fundraising products, optimising donor journeys, and ensuring our CRM and data systems support excellent stewardship and insight-driven decision making. This is a senior position with significant scope to shape the programme and make your mark.
About You
We’re looking for a confident and strategic fundraiser with a strong grasp of individual giving and a collaborative approach. You’ll bring:
- Proven experience delivering successful individual giving or direct marketing campaigns in the charity sector
- Strong skills in supporter stewardship and donor retention
- Experience of managing budgets, teams and external suppliers
- A creative, data-driven approach to growing income
- Excellent communication skills
We improve the lives of seafarers and fishers through our network of local chaplains and seafarer centres, expert information, advocacy, and support.



The client requests no contact from agencies or media sales.
Are you looking for a new and exciting challenge in Finance? A position has arisen at SolarAid for a UK Management Accountant to provide key accounting support for SolarAid UK and the SolarAid Group.
Location: London, UK (Hybrid working possible)
Contract: Full time
Salary: Either £36,600 to £41,300 (depending on experience) if you are fully qualified or £27,300 to £31,500 plus a contribution towards your study package if you are not
Closing date: Midnight on 31st October, 2025
About the role
This is an exciting opportunity to join SolarAid’s dynamic and growing team. This is key role within the organisation, working with the Director of Finance and Organisational Effectiveness, Group Financial Controller and with the Finance Teams in Malawi and Zambia. The role would particularly suit someone who is taking professional accountancy exams either CCAB or AAT.
The successful candidate will be used to working within a busy and fast paced environment and have the ability to work with colleagues of all levels across the business.
There is no time like the present to take a stand for people and the planet. We can’t wait to have you join the SolarAid team.
At SolarAid, our mission means we strive to ensure everyone has the chance to thrive & find their place in the world. This means we celebrate diverse communities and different individuals' cultures. As an equal-opportunity employer, we stay true to our mission by ensuring we create a supportive environment where everyone can succeed.
The client requests no contact from agencies or media sales.
Location: Enfield (Hybrid) (Once Police vetting is cleared, co-located at Police stations minimum 1 day per week – locations across North London)
Salary: £13,135.20 - £14,000.80 per annum (Based on an FTE salary of £32,838 - £35,002 per annum)
(Please note that applicants are usually appointed at the bottom of the relevant band)
Hours: 15 hours per week
Contract: Fixed Term Contract (Until 11th May 2026 - with possible extension)
Closing Date: Monday 10th November 2025
Closing Time: 00:00am
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Intervention Partnership Worker at Solace Women's Aid.
You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
As part of an innovative pilot project, funded by the Mayor’s Office for Policing and Crime, Solace will be providing two specialist workers to support victim/survivors engaged in the perpetrator behaviour change programme as part of a conditional caution. The programme aims to address perpetrators behaviour and increase safety for victim/survivors. In doing so, it is essential that the V/S has holistic support to ensure any risks are identified and managed.
This is a pilot project and it is expected that there will be a considerable amount of testing and learning, trailing new ways of working to meet intended outcomes.
About the Role
You will be working closely in partnership with Police forces in North London, as well as the Hampton Trust, to provide support for victim/survivors engaged in the CARA programme. You will also be supporting Police Officers to discuss eligibility for the programme and conditional cautions. You will be developing and delivering a series of training and learning sessions for the Police. As a new project, you will be developing key partnership relations, to strengthen collaborative working between the Police and Solace. You will provide light touch support to survivors whose partners are engaged with the CARA program, assess risk and share key updates with Hampton Trust and the Police to ensure safety.
About You
We're looking for highly organised and self-motivated applicants who are passionate about ending VAWG. You will have a “can-do‟ approach and demonstrable commitment to Solace’s feminist approach to supporting women and their children to be safer. You will receive training and support for this role as necessary.
Successful applicants will have in-depth knowledge of domestic abuse and its impact on women and children, experience of dynamic risk assessment and providing emotional and practical support to victims of VAWG. As this is a pilot programme where the delivery model may change, a flexible and adaptive approach to your work is important as well as willingness to contribute to programme evaluation. Part of your time will be spent ensuring that Police colleagues have the information they need to effectively administer conditional cautions so you will work closely with Police, Hampton Trust to develop different training elements, a willingness to develop and deliver this material is essential.
A relevant qualification in VAWG is essential, as well as willingness to undergo Police vetting.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
The client requests no contact from agencies or media sales.
Location: Bexley (Hybrid) (Bexley office and co-location/ hybrid working may change with demands to service)
Salary: Unqualified Applicants £28,255 - £29,913 per annum
Qualified Applicants £29,923 - £32,623 per annum
(Please note that applicants are usually appointed at the bottom of the relevant band)
Hours: 37.5 hours per week
Contract: Fixed Term Contract
Closing Date: Friday 31st October 2025
Closing Time: 00:00am
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Family Independent Domestic Violence Advisor (IDVA) at Solace Women's Aid.
You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
The Bexley SASS team provides advocacy and support to survivors of domestic and sexual abuse living in Bexley. An exciting opportunity has arisen in this busy team for a Family IDVA. This includes a package of support covering crisis intervention, risk assessment, safety planning, assessment of needs and individual support planning. A key aspect of the role will be to advocate on behalf of service users pursuing remedies through the criminal and civil justice systems.
About the Role
Independent Domestic Abuse Advocates provide a proactive service to survivors of domestic abuse identified as being at high risk of imminent harm.
As a Family IDVA your focus will be supporting survivors with two or more children. You will carry out risk and needs assessments, safety planning and support planning with survivors and advocate on their behalf with external agencies. You look at the children’s needs and signpost them to appropriate services.
You will support the family (where safe) to remain in their own home with the support of Solace’s Sanctuary Scheme to ensure the risk is reduced and/or negated or you will advocate on their behalf for appropriate safe accommodation.
You will hold a caseload for up to three months and will provide crisis intervention, risk assessment, safety planning, assessment of needs and individual support planning; engaging them in other services for additional support.
About You
You will need a thorough understanding of domestic abuse and its impact on women and their children, as well as experience of providing emotional and practical support and strong casework management skills.
You will have the skills to provide effective crisis intervention, carry out risk assessments, safety planning, assessment of needs and individual support planning. You should have demonstrable experience of working in an IDVA or similar position with this or a similar client group.
As women we know that we don’t always apply for jobs unless we meet all of the criteria. If this applies to you, we ask that you consider using the supporting statement to show us how you believe your experience and skills will enable you to do the role, and how you think we might support you to develop in the role.
You will be highly organised, self-motivated, and passionate about ending gender-based violence. You will have a “can-do‟ approach and demonstrable commitment to Solace’s feminist approach to supporting women and their children to be safer. You will receive training and support for this role, as necessary.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: The Baytree Centre, London
Hours: 21–28 hours per week (to be agreed between Monday–Thursday, 9AM–6PM)
Salary: £50,000–£59,000 per annum (FTE, pro-rated)
Application Deadline: 1 September 2025 at 23:59PM
Eligibility: This post is open to women only under Schedule 9, Paragraph 1 of the Equality Act 2010.
Contract: 12-month interim (Fixed Term Contract with view to permanent)
About the Role:
As Fundraising & Communications Director, you’ll lead Baytree’s fundraising, communications, and corporate engagement—driving income and influence making it possible for even more girls and women to achieve their potential. You’ll report to the CEO and play a key role on the Senior Management Team, shaping strategy and unlocking new opportunities for growth.
This is a dynamic and outward-facing role for a strategic thinker with a passion for storytelling, partnership-building, and social impact.
Key Responsibilities:
- Fundraising Leadership: Deliver a diverse income strategy across trusts, corporates, major donors, digital campaigns, and events.
- Communications: Shape Baytree’s voice and tell bold, data-driven stories that resonate with stakeholders.
- Corporate Engagement: Build long-term partnerships that align with Baytree’s mission and add real value.
- Team Development: Lead and coach a high-performing team, fostering a culture of excellence and care.
- Strategic Leadership: Contribute to organisational strategy, performance reviews, and risk management.
What We’re Looking For:
- Proven experience in fundraising and income generation
- Strong communication and stakeholder engagement skills
- Strategic mindset with experience in team leadership
- Ability to align fundraising with programme needs and impact
- Commitment to Baytree’s mission and values
A Social Inclusion Charity Supporting Women & Girls in London



The client requests no contact from agencies or media sales.
A little bit about the role
Location: Hybrid, 2 days a week expected in our London Office. Those living outside the M25 can opt to not receive London Office Allowance and agree a more flexible office attendance pattern at offer stage.
Salary: £59,087.34 (£63,219.29 inclusive of London Office Allowance) plus competitive pension
Please note that this role will be closing on Monday 10 November at 9am.
You will be working within the Curriculum Team which sits within the Chief Social Worker directorate. The team oversees the design and development of Frontline’s programmes, including the Approach Social Work three-year master’s programme and our in-house practice education training known as the Consultant Social Worker (CSW) programme.
The Curriculum Team is responsible for delivering teaching and learning to participants, designing and delivering assessment, marking, moderation and ensuring that robust quality assurance processes are in place. The Curriculum Team works very closely with a variety of teams including, but not limited to Delivery, Programme Management, Academic Registry, Partnerships and university partners.
The Principal Curriculum Lead for Practice Education and Social Worker Development will be responsible for Practice Education and social worker development, providing strategic leadership and academic direction for the design, delivery, and continuous improvement of the Practice Education CSW Programme and other training for students and qualified social workers.
Some key responsibilities include:
- Provide vision and leadership for our Practice Education provision, ensuring programmes reflect professional standards, innovation, and best practice.
- Lead curriculum design and enhancement to maintain academic rigor, coherence, and alignment with PEPS 1 and 2 and Social Work England requirements.
- Lead and teach across the CSW practice education programme and Master’s Dissertation module, embedding innovative and research-informed pedagogy and contribute to teaching and assessment across other programmes.
- Maintain current knowledge of social work education, pedagogy, and practice through research and scholarship.
A little bit about you
We are looking for a qualified social worker, registered with Social Work England (SWE) who has a masters’ degree in social work or a related discipline, with substantial experience in social work practice and higher education teaching. You’ll have strong leadership and management skills, with an excellent understanding of social work values, ethics and professional practice frameworks including a strong commitment to equity, diversity, inclusion and social justice.
We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own.
If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you.
Important information
We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.
We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.
We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!
This role is ineligible for sponsorship and so all applicants must have the right to work in the UK.
To make life better for children at risk of harm, by improving the services that support them.



The client requests no contact from agencies or media sales.
Employment and Progression Coordinator
Salary: £30,000 per annum, pro-rata (£24,000 per annum for 28 hours per week)
Hours: 28 hours a week, spread across Monday to Saturday (mostly Monday to Friday, 9am to 5pm, with occasional Saturday work to support projects)
Contract: Fixed Term until August 2028
Place of work: Action on Disability Centre for Independent Living, Mo Mowlam House, Clem Atlee Court, London SW6 7BF
About Action on Disability
Action on Disability (AoD), founded in 1979, is one of London’s leading Disabled People’s Organisations (DPOs). Guided by the Social Model of Disability, we work to remove barriers and promote equality, inclusion and choice for all Disabled people.
AoD is a medium-sized charity with a Board of Trustees, 27 staff, and a strong pool of casual staff and volunteers. Many of whom have lived experience of disability. We are proud that 100% of our Board and 54% of our staff identify as Disabled.
We deliver four key services: Youth, Employment, Welfare Benefits, and Independent Living.
AoD’s Employment Service
The Action on Disability Employment Service is setting the agenda for disability employment across London with great results. We are at the forefront of setting up and delivering supported internships for Disabled young people. We provide an holistic service from management and employer engagement to hands-on, supervised support work across all sites.
Our Employment Service welcomes external referrals and offers support for Disabled people via our in-work support service.
We are looking to recruit several support workers to expand our pool.
Purpose of the Role
The Employment and Progression Coordinator supports Disabled young people and adults to move into and thrive in paid employment. Working within AoD’s Employment and Supported Internship programmes, the postholder will provide person-centred guidance, job coaching, and practical in-work support.
The role includes supporting current and past interns, working alongside employers to create inclusive opportunities, and promoting the benefits of employing Disabled people.
Main Responsibilities
Supporting current and past Disabled Interns
- Provide 1:1 and group support to enable people to explore their skills, interests and aspirations, and move into meaningful paid work.
- Support participants to understand their rights at work and access reasonable adjustments.
Employer Engagement and Development
- Build and maintain positive relationships with a range of employers to create and sustain inclusive job and internship opportunities.
- Encourage employers to adapt roles where needed and to provide a supportive working environment.
Programme Delivery and Administration
- Support the delivery of the Employment and Supported Internship programmes, including one-to-one sessions, group activities, and outreach events.
- Support the planning and recording of participant journeys, including achievements, placements and outcomes, using Salesforce and other tools.
- Work in line with AoD’s aims, values and the Social Model of Disability.
Additional Information
- Some evening or weekend work may occasionally be required.
- An enhanced DBS check will be required.
- Travel across Greater London will be required; travel expenses reimbursed according to policy.
- All staff share responsibility for upholding AoD’s values and ensuring that our work reflects the principles of the Social Model of Disability.
In return we offer
- 25 days annual leave (pro rata), rising to 30 days after 5 years’ service
- Life Assurance (1x salary if enrolled in the auto-enrolment pension)
- Company sick pay (2 weeks after 6 months’ service; 1 month after 12 months)
- 2 weeks Disability Leave pay
- Employee Assistance Programme
Closing Date: 19th November 2025
Interview Dates: Week commencing 24th November 2025
We welcome applications from Disabled people and will provide reasonable adjustments at all stages of recruitment and employment.
We are actively encouraging Disabled people to apply.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Action on Disability prides itself on being an accessible and equal opportunity employer.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support Coach
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Support Coach
Location: Havering, Close to Harold Wood Elizabeth Line station. Please note that this service does not have step free access.
Salary: £27,000
Shift Pattern: 37.5 hours per week Monday to Sunday on a rota varying between 08:00 - 21:30 which includes 12.5 hour shifts with 1 hour unpaid break, approximately 3 shifts per week. You may need to be flexible on these hours as per service requirements.
About the Role
We're have an exciting opportunity for a Support Coach to join our new Independent Approved Premises (IAP) covering the day shift on a rolling rota. You will play a key role in supporting our residents who have left prison and are based within a residential setting to reintegrate into the community. You will develop and engage with our residents to produce tailored support plans which support their individual needs in successful rehabilitation and reintegration within the community. You will identify their needs, goals and skills, and then support and motivate them to achieve their potential. You will support them in engaging with activities, the community, and provide useful tools and resources for better life skills management. The service holds a strong focus on public protection and effective risk management.
Key Responsibilities include:
- Ensuring the safety and wellbeing of residents and participants at all times
- Engaging with residents, ensuring they are adhering to their license conditions. This may include planning activities to engage them with other people, communities, and opportunities
- Be a valued and reliable member of the team, completing handovers for night colleagues for a seamless service
- Building trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins
- Focusing on empowering our residents to take control over their lives and meet their personal goals
About You
We're looking for someone who has a true passion to help make a difference and contribute to providing safer communities for all. You will be able to work in a fast paced environment, be proactive, and have resilience to challenges. You will thrive working within the team as well as independently, and be comfortable with working with people who have different offending histories. We're looking for someone who can build trust and rapport with others, and has a positive outlook, which can be used to support others. We also look for:
- Ability to manage own caseload and determine priorities with time management. Able to use own initiative
- Experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours or a good understanding of the sector.
- IT Proficiency, ability to learn new software programs, basic Microsoft experience
- Understanding and/or practical application of key legislation regarding social care, housing, criminal justice and mental health
- Cultural awareness, Self-awareness, and ability to identify personal growth areas and take feedback
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
We are interviewing on an ongoing basis so this job role may close early. We advise applying as soon as possible for your application to be taken into consideration at the early stages. As a note, Interviews are scheduled for week commencing 10th November.
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job overview
The role will focus on growing the value of funding from large trusts and foundations globally, as well as from corporate foundations and institutional funders via consortium partnerships with larger conservation actors.
The role will oversee grant and contract management with existing organisational and institutional partnerships, as well as grow this portfolio through developing a robust pipeline of new opportunities, finding creative ways to secure visibility and first meetings, developing relationships, compelling funding applications and ensuring strong contract management oversight.
The role will lead a team of two, work collaboratively with fundraising colleagues based in the US and UK to secure visibility with and develop strong long-term partnerships with new Trusts and Foundations; and work closely with colleagues in Kenya to ensure strong project delivery and grant management. Responsibilities include:
- Lead the implementation of the Trusts & Foundations (T&Fs) programme with a particular focus on growing the portfolio of large T&Fs in the USA, UK and European markets;
- Work with fundraising colleagues across priority markets and with communications colleagues, using innovative and proactive approaches to business development and relationship building to unlock visibility opportunities and develop relationships with new prospects; in order to develop and maintain a strong pipeline of high-value funding opportunities.
- Continue to oversee the current ‘programme funding’ portfolio which includes existing institutional funding partnerships and corporate foundation relationships in Kenya, ensuring that ongoing and new opportunities where they exist are capitalised on.
- Collaborate closely with and provide technical expertise to Ol Pejeta’s Project Implementation function in Kenya to develop and embed ‘programme funding’ systems, policies, processes, to ensure that the organisation works to the highest standards in grant management;
- Oversee collaboration and co-working with Ol Pejeta’s Programme teams and other colleagues to ensure high quality project design content is translated into technical proposals and budgets for donors;
- Work closely with Kenya’s implementation function to support strong project delivery and contract management.
- As a Head of, actively contribute to team and department objectives through decision making and action on planning, budgeting, monitoring and reporting.
Key Activities
- Support the Chief Fundraising Officer with overall strategy development, implementation and adaptation;
- Work closely with the Chief Fundraising Officer to ensure operational and budget planning, management and reporting of resources;
- Oversee the T&F team’s operational planning processes, annual reporting and core performance monitoring;
- Strategic coordination of multiple stakeholders in proposal development processes (programme experts, internal stakeholders, partners and donors);
- Build strong relationships across all departments of the organisation and with existing and new partners;
- Support the recruitment process/selection/appointment of fundraising staff across the department.
Strategic leadership delivery and management of Trusts and Foundations priority in the global fundraising strategy.
- Develop and implement tactics for T&Fs that support Ol Pejeta to meet its overall strategic objectives;
- Ensure that the relevant parts of the Fundraising strategy, planning and practice is adaptive to both internal and external changes and that the team adopts innovative approaches to its work;
- Effectively integrate T&F team objectives and outcomes into wider Ol Pejeta income targets and programme priorities.
Business development and management
- Proactively cultivate relationships with key prospects, donors and partners (with particular focus on US, UK and European markets);
- Network both internally and externally to ensure relevant stakeholder participation and intelligence gathering in various fora;
- Lead and coordinate proposal development, including budgeting, with programme teams and finance;
- Collaborate with Ol Pejeta’s communications and marketing department to ensure communication activities appeal to donor interests, promote our partnerships and help to position Ol Pejeta as a partner of choice;
- Research and share trends and intelligence on T&Fs, and develop relationships that strategically position the organisation to mobilise resources from new and existing donors.
Support effective grant & risk management and compliance
- Support the development and implementation of improved business policies to facilitate improved management of and accountability for T&F funding and other larger institutional partnerships;
- Provide quality assurance and technical backstopping on reporting and general compliance, in line with organisational and donor requirements;
- Guide the negotiation of strategic grants/contracts to ensure the organisation signs up to appropriate contractual requirements;
- Advise on the interpretation and application of donor rules, regulations, processes and procedures;
- Provide guidance and capacity building on grant cycle management to colleagues across the organisation.
People Management, Financial Management and Departmental contributions
- Provide inductions to staff across the organisation on T&Fs and institutional funding opportunity;
- Build, motivate and effectively collaborate with teams remotely;
- Conduct probationary reviews and annual performance management reviews for direct line management staff;
- Support the Chief Fundraising Officer to have oversight of the team budget lines;
- Work collaboratively with colleagues in the global fundraising team based in different geographical locations
- Contribute to overall departmental processes and initiatives;
- Act within the parameters set by the organisation on financial policies and procedures.
Capacity Building and Knowledge Management
- Ensure effective cross-functional collaboration to strengthen fundraising and grant management skills across the organisation;
- Oversee the development and maintenance of information systems and tools for sharing donor policies and guidelines, funding opportunities and best practice across the organisation;
- Keep pace with international developments and engage with other INGOs to keep abreast of opportunities and global trends in T&F fundraising.
Education, Language & Qualifications
- Bachelors or equivalent in a relevant field preferably Fundraising / International Development;
- Excellent verbal and written communication with fluency in English;
- Language skills in Swahili and German advantageous.
Essential Knowledge, skills and Experience
- Relevant experience working in an international NGO or philanthropy environment with diverse workforce;
- Experience in Trusts & Foundation fundraising across international markets;
- Demonstrated experience cultivating and managing relationships with trusts and foundation donors (or others) to secure six figure grants;
- Substantial experience cultivating and managing donor and stakeholder relationships;
- Exceptional interpersonal, influencing and negotiation skills with demonstrable proactivity in business development;
- Strong technical proposal writing and budget skills;
- Strong ability to manage staff and influence team members remotely;
- Ability to manage and facilitate complex projects and processes;
- Experience working on the African continent with a deep knowledge of conservation and community development;
- Willingness to travel internationally as required;
- Willingness to be on call for donor enquiries out of hours.
Desirable Knowledge, skills and Experience
- Tendering and project management experience;
- Knowledge of conservation finance including the biodiversity credit market;
- Personal network of contacts and relationships in T&Fs;
- Experience in developing complex institutional funding bids;
- Understanding of developments in alternative finance for conservation;
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers:
• Can this be stopped?
• How will I live my life?
Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population.
We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and cure eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people.
We are Fight for Sight: we won’t stop until we: Save Sight. Change Lives.
We have a clear ambition and have the support of well-respected and highly engaged ambassadors. We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise a new five-year growth strategy. If you want to be part of something impactful, we’d love to hear from you.
The Data Assistant will form an integral part of our Operations team, working closely with our Database Manager to support the effective management, accuracy and use of Fight for Sight’s data across systems.
This role plays a key part in maintaining the integrity of our CRM, processing and reporting on data, and contributing to the charity’s wider data transformation project – helping to modernise how Fight for Sight captures, integrates and uses data to drive insight and decision-making.
The post holder will support the development of new data processes, dashboards and analytics tools, working with the Database Manager to implement the organisation’s new data platform and reporting infrastructure.
Responsible to
Database Manager
Direct reports
None
Working hours and contract
Permanent, 35h per week
Salary
£25,207p.a. (London Living Wage)
Location
Hybrid. Typically three days remote, and two days in our central London office (near Aldgate) or at our charity shops
How to Apply
Please submit your CV and a covering letter to our recruitment inbox with subject header – Data Assistant.
Your covering letter should include a supporting statement (max two pages) comprising:
1. In your view, what role does data play in the development and growth of an organization/charity?
2. Why do you think you are an ideal candidate for the role?
3. What applicable experience will you bring to the role?
4. Why you want to work for Fight for Sight?
Closing date for applications: noon, Wednesday 12 November
Early applications are encouraged as we may need to close applications early if we reach a certain threshold.
Task: For successful applicants, a data task will be issued on Friday 14 November, allowing the weekend for completion.
Interview dates: Tuesday, 25 November
Important note: All applicants must have the Right to Work in the UK. Unfortunately, we do not have a sponsoring license for non-UK employees which means that if you do not have a current, valid UK working permit, please do not apply, as we will not be able to consider your application.
Role Responsibilities
Data Processing and Quality
• Input, clean, and validate data from multiple sources, following agreed processes and data governance standards.
• Carry out regular data audits and quality checks to maintain integrity and consistency.
• Support reconciliation between the CRM, finance systems, and other databases.
• Maintain accurate supporter and organisational records, including GDPR-compliant contact preferences.
Reporting and Analysis
• Produce standard and ad hoc reports for fundraising, finance, marketing and impact teams.
• Support data selections for appeals, newsletters, campaigns and events.
• Assist in developing automated reports and dashboards as part of the wider data strategy.
• Help document data structures, mappings and reporting requirements.
Data Strategy and Infrastructure Development
• Contribute to the implementation of Fight for Sight’s new data platform and analytics solution.
• Support integration between the CRM and other key systems (e.g. website, finance, retail, and grants systems).
• Participate in data mapping, testing, and process documentation for new reporting tools.
• Work with colleagues to define and prioritise core reporting needs, supporting a shift to self-service dashboards and modern analytics.
• Assist with data migration and transformation tasks as systems evolve.
Systems Support and Training
• Provide first-line support for CRM users and troubleshoot data queries.
• Help maintain training resources and documentation for CRM and reporting systems.
• Promote best practice in data entry, storage and use across the organisation.
• Work collaboratively across teams to improve confidence and capability in using data.
• Opportunity to develop your technical skills by working alongside an experienced IT professional.
Compliance and Governance
• Ensure all work complies with GDPR, data protection and information security requirements.
• Support the Database Manager with maintaining accurate records of data processes and policies.
• Uphold Fight for Sight’s data governance principles and contribute to continuous improvement.
General
• Work collaboratively with colleagues across departments to support data-driven decision-making.
• Participate in team meetings, cross-departmental projects and training.
• Undertake other duties as reasonably required in line with the post
Person specification
Desirable skills, knowledge & experience
• Experience working with CRM or relational databases.
• Understanding of data processing, validation and reconciliation.
• Intermediate to advanced Excel skills.
• Familiarity with handling confidential information securely and accurately.
• Knowledge of GDPR and data protection best practice.
• Understanding of data integration between systems.
Personal qualities
• Strong attention to detail and accuracy.
• Logical, analytical mindset with a curiosity for data and systems.
• Excellent organisational and time management skills.
• Clear and confident communication with both technical and non-technical colleagues.
• Ability to follow procedures and take initiative when identifying improvements.
• Team player who can also work independently.
• Willingness to learn new tools and approaches.
• “Can do” attitude and a sense of humour.
Flexibility
The role description is a general outline of duties and responsibilities and may be amended as we grow. The post holder may be required to undertake other duties as may be reasonably required from time to time.
Employee benefits
We value our staff and volunteers and want to make sure that they are supported in their work. Other benefits we also offer are:
• A great team and a supportive culture
• Employer pension contributions matching up to 10%, and death in service cover
• Generous parental leave
• Flexible/hybrid working options
• Apprenticeships scheme, study leave and financial support for training & development
• Cycle to work scheme, eye test vouchers, and a staff loan scheme, access to an Employee Assistance Program
• An active Social Committee and staff events
Application & Interview process
See above (page 2) for How to Apply. Please note that we value the authenticity and individuality of our applicants and believe that your CV and cover letter should reflect your unique skills, experiences, and personality. Therefore, please refrain from using AI tools, including ChatGPT, to produce your application materials.
Successfully shortlisted applicants will be invited to interview online via MS Teams.
Accessibility
We believe in fostering an inclusive environment where all individuals, regardless of their abilities or circumstances, feel supported and valued. If you have any accessibility requirements or specific needs that you would like us to accommodate during the application process, please let us know. If you are unfamiliar with MS Teams and would like to familiarise yourself with the platform before the interview, we are more than happy to arrange a tech run-through to ensure your comfort and confidence.
Equal opportunities, diversity & inclusion
Don’t meet every single requirement? At Fight for Sight we are dedicated to building a diverse and inclusive workforce, so if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have.
We have an inclusive and accessible recruitment process, including any adjustments required to support people from diverse community groups.
The client requests no contact from agencies or media sales.
About us:
We are an international humanitarian organisation that strives for a world free from poverty, fear and oppression. We deliver lifesaving and life-changing interventions to the world's poorest and most vulnerable people. From rapid emergency response to innovative development programming, we go to the hardest to reach places to make sure that no-one is left behind. With almost 4,500 staff of more than 50 nationalities, Concern operates in 25 of the world’s poorest countries, helping people to achieve major and long-lasting improvements in their lives.
Benefits
• 25 days’ annual leave, pro-rated for part-time employees.
• Office closure between Christmas Day and New Year’s Day
• Flexible hours and hybrid working
• Annual leave purchase scheme
• Enhanced parental leave pay
• Stakeholder pension
• Season ticket loan
• Cycle scheme
• Life assurance
• Access to Employee Assistance Programme (EAP)
About the role:
The Head of Philanthropy and Partnerships will lead a newly formed Philanthropy and Partnerships team to growth and success. Concern Worldwide UK are investing in Philanthropy and Partnerships, and the head will set the agenda for this team, own and develop the P&P strategy, build excellent internal relationships with the UK team, Republic of Ireland, US and South Korea, trustees and develop long term relationships with donors and prospects.
The Head of Philanthropy and Partnerships will lead their team in creating and implementing a strategy for high-value fundraising in the UK. This new strategy will aim to create highly impactful partnerships with philanthropists, trusts, foundations, and the private sector in support of Concern’s mission.
About You:
ESSENTIAL
• Extensive high value partnership experience in a charitable context, including 6 and 7 figure gifts.
• Proven experience of growing income and providing excellent stewardship, in at least two of the following areas, Trusts and Foundations, Corporates and Major Donors.
• Proven experience of identifying and cultivating new supporters and developing these into sustainable relationships.
• Proven experience of writing effective fundraising strategies, across a range of fundraising streams, including Major Donors, Trusts and Foundations, Corporate Partnerships, to achieve significant income growth.
• Proven experience in developing and delivering complex and diverse multi million pound annual and long-term budgets.
• Demonstrable experience of working with senior volunteers and colleagues to grow a high value program.
• Excellent interpersonal skills and stakeholder management skills and the ability to build good relationships both internally and externally.
• Excellent knowledge of the legal and regulatory environment, including ethical standards and relevant regulations.
• Strong leadership, communication, influencing and negotiation skills.
• Driven to achieve continuous improvement, highly proactive, able to work on own initiative as well as part of a team.
• Excellent communication skills, verbal and written.
DESIRABLE
• Experience of working at a strategic level implementing organisation wide plans and procedures.
• Experience of High Value fundraising in an International Development context.
• Experience of working within a global fundraising environment.
• Experience of using a CRM database in a high value partnership programmes.
Concern Worldwide encourages all qualified candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organization. Concern is against all forms of discrimination and unequal power relations and is committed to promoting equality.
TO APPLY
Please upload your CV and cover letter explaining how you match the job criteria by 9th November 2025.
All candidates who are short-listed for an interview will be notified via email.
Candidates must be legally entitled to work in the UK at the time of application.
Conditions of Appointment:
Job Location: London (Hybrid)
Salary: £59,784 - £66,427, based on full time hours (35 hours per week)
Contract Type: Fixed term Contract
Hours: Full Time
The successful post holder will be required to complete a criminal records self-declaration form and a Basic DBS check.
Having a criminal record will not necessarily debar you from working with Concern Worldwide. This will depend on the nature of the position, together with the circumstances and background of your offences.
You may also have experience in the following: Head of Partnerships, Partnership Management, Philanthropy Manager, Special Events Coordinator, Donor Relations Manager, Fundraising Events Manager, High-Net-Worth Donor Manager, Development Events Specialist, Charity Fundraising Manager, Major Gifts Coordinator, Special Events Fundraiser, etc
REF-224 823
We’re looking for a permanent full-time support officer to contribute their skills, experience, and personality to add value to our Blesma Support team within the Independence and Wellbeing department at Blesma, The Limbless Veterans. The role is a varied one, focusing on all aspects of welfare and support to our members.
This home-based role is to support Blesma members in the South West of England by providing a lifeline to members by delivering effective wellbeing support and advice to help reduce the negative impacts of disability and to assist them in leading independent and fulfilling lives. The role also involves representing Blesma and enhancing the charity’s profile within the local community of your area of responsibility.
The Independence and Wellbeing team works collaboratively across the Association to ensure Blesma’s programmes and services can help our service personnel, veterans and their families.
Blesma is unique as a membership Association as well as a charity. Our members are the heart of all our work – therefore, the impact of Support Officers is clearly visible in the experiences of our inspirational limbless veterans.
If you are interested, and live within the following post code areas, TR, PL,TQ, EX, TA, DT, BH, BA, BS, SN, GY, JE) please read the attached Job Description and apply with your CV and a Covering Letter detailing why you would be an ideal candidate for the role and how your experience and skills match those detailed in the Person Specification.
How to Apply
If you would like to apply for this exciting role, please read the attached Job Description and apply with your C.V. and a Covering Letter which must address the screening questions within the JD. The cover letter should demonstrate how you meet the essential criteria and competencies of the role.
If you are uncertain about your suitability for this role, we encourage you to apply and allow us to assess your fit.
Please note that we may close this advertisement early if we receive a high volume of applications.
We look forward to hearing from you.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Stepping Stones is a small, local charity based in Southwark, supporting adults with learning disabilities to live more connected, creative and fulfilling lives. We believe that everyone deserves a space where they feel seen, valued, and able to express themselves, and that community, creativity, and consistency are key to making that possible. Each week, we run a range of inclusive activities, including music, dance, art, gardening, drama and digital skills. Our sessions offer a fun, safe, welcoming environment where adults with learning disabilities can build friendships, grow in confidence, explore their creativity and feel a true sense of belonging. Many of our learners face social isolation, anxiety, or barriers to taking part in mainstream services. Stepping Stones provides a vital bridge of a consistent community space where people are encouraged, included, and celebrated.
We’re looking for a friendly, organised and proactive person to join us as our new Activities and Volunteer Coordinator. This is a hands-on, people-focused role. You’ll be the go-to person for keeping our weekly sessions running smoothly, supporting facilitators, welcoming learners, managing session admin and planning community events like our summer show and Christmas party. You’ll also take the lead on developing our volunteer programme by recruiting, inducting and supporting the amazing people who give their time to help make Stepping Stones such a special place.
You’ll be supported by our Charity Manager and work closely with a small, passionate team who care deeply about inclusion, wellbeing and creativity.
We’d love to hear from you if you:
-
Have experience working with community groups and adults with learning disabilities (or similar settings)
-
Are friendly, organised and calm under pressure
-
Know how to manage volunteers with empathy and clarity
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Understand safeguarding, health & safety, and inclusive practice
-
Are confident with admin, registers and MS Office programmes.
What we offer:
-
A values-led, community-based charity where you can really make a difference
-
A part-time, term-time role that could work around other commitments
-
A supportive team and space to grow with the role
-
Strong potential for extension beyond the first year
Please read the full job description and person specification, before sending us your CV and a 1-page cover letter outlining:
- Why you’re interested in the role
- How your skills and experience meet the person specification
Empowering adults with learning disabilities to lead fulfilling, connected lives through opportunities shaped by their ideas and aspirations.
The client requests no contact from agencies or media sales.
About the Role
This is an entry-level role in the UK’s leading international consultancy and research organisation in the field of social development. As a Technical Analyst (TA), you will primarily support our work on Gender-Based Violence (GBV), with the potential to work in other thematic areas such as climate justice and wider research (see below for more information on our different thematic areas).
We are seeking candidates who are self-starting, flexible and keen to acquire diverse experience in the field of social development – and who will thrive in a dynamic, fast-paced, specialist social development consultancy organisation serving the wider international development sector.
We are committed to creating a diverse workforce and welcome applications from qualified candidates from all ethnic, cultural, and social backgrounds. We wish to particularly encourage applications from Black, Asian and Minority Ethnic candidates, who are underrepresented in our organisation.
Read on to discover more about the role, our organisation, and what we’re looking for in your application.
About the Team
The GBV portfolio, a crucial part of our Technical Team, works on a range of issues related to the prevention of and response to GBV. As a Technical Analyst, your role would involve providing research for the Ending Violence against Women and Children Helpdesk. You could also be involved in providing support to knowledge products and guidance material, policy and programme guidance, specialist research, and monitoring and evaluation of GBV.
How to Apply
If you are interested in joining our dynamic team, please refer to the Person Specification and submit your tailored CV and cover letter to the link below. The deadline for applying is Sunday, 2nd November 2025. We are reviewing applications on a rolling basis and reserve the right to close the advertisement early should we receive strong candidates. Due to the high volume of applications, we are only able to respond to shortlisted candidates.
As this is a UK-based role, please confirm your eligibility to reside and work in the UK as part of your cover letter.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Croydon BME Forum, in partnership with Macmillan Cancer Support, is tackling ethnic inequalities in health and social care through this “Can You C Me Project”. The Macmillan Team offers personalised support, information, and referrals for individuals affected by cancer, including families and carers, across six South West London boroughs: Croydon, Merton, Kingston, Wandsworth, and Richmond. Working within a team of three, you will be responsible for two boroughs, Croydon and Merton while supporting colleagues as needed.
As a Project Coordinator for the Can You C Me project, you will play a key role in engaging BME communities to enhance cancer awareness and support. Reporting to the Programme Manager, you will lead outreach initiatives, community engagement, and the organisation of project activities across Southwest London. Each coordinator is assigned a specific set of boroughs, collaborating closely with community organisations, faith groups, healthcare providers, and individuals affected by cancer.
Key Responsibilities
· Engage and build relationships with local communities, faith groups, and voluntary organisations to raise cancer awareness and improve support networks.
· Organise and deliver cancer awareness events, workshops, and outreach sessions tailored to community needs.
· Facilitate steering groups with professionals and individuals with lived experience to shape service delivery.
· Plan and coordinate two cancer conferences per year, ensuring they raise awareness, amplify voices, and drive meaningful change.
· Conduct focus groups within designated boroughs to capture insights from the community and ensure services reflect their needs.
· Collect and analyse feedback from service users to inform and enhance project delivery.
· Provide signposting, referrals, and follow-ups to ensure individuals access local voluntary, community, and statutory support services.
· Collaborate with professionals to improve cultural competency in cancer care by delivering upskilling sessions and developing culturally appropriate resources.
· Empower service users by providing accessible information and supporting them in assessing their abilities, setting goals, and making informed decisions about their care.
· Engage with BME communities to identify and address barriers to support and disparities in healthcare access.
· Assist with social media, publicity, and project promotion to enhance engagement and awareness.
· Maintain project records, contribute to quarterly and annual reports, and ensure smooth service delivery.
· Provide compassionate, respectful, and culturally sensitive support to service users, carers, and families.
· Regularly travel across at least two boroughs to deliver support and collaborate with partners.
A - Application form
I – Interview
C – Certificate (original evidence)
Essential Skills & Experience
Assessed
1. Experience in community engagement, outreach or health promotion A/I
2. Strong understanding of health inequalities, particularly within BME communities A/I
3. Experience using a person-centred approach to empower service users in making informed choices A/I
4. Experience working in cancer services, supporting individuals living with and beyond cancer as well as their families, and carers A/I
5. Proven ability to build relationships with primary care, adult social care professionals, and the voluntary sector A/I
6. Experience in organising and facilitating focus groups, steering groups, training sessions, and upskilling workshops A/I
7. Ability to collect, record, and analyse service user data and feedback to inform service improvements A/I
8. Passion for improving health equity and raising cancer awareness A/I
9. Experience working with volunteers and small community groups A/I
10. Experience in content creation and social media engagement for awareness and outreach A/I
11. Holds a valid UK driving license and can commute to various service locations across the borough A/I
Knowledge
1. Understand Personalised Care and cancer support services across Primary, Secondary Care, and voluntary sectors A/I
2. Knowledge of self-care support and the skills required to assist individuals in managing their health A/I
3. Awareness of confidentiality principles when handling service user information A/I
4. Familiarity with cancer pathways, Macmillan Cancer Support, and tools like Electronic Holistic Needs Assessment (EHNA) (desirable) A/I
5. Knowledge of local healthcare structures and community services in Croydon and Merton A/I
6. Engage compassionately with communities hesitant to access healthcare A/I
7. Understand safeguarding principles as they apply to children and vulnerable adults A/I
Aptitudes, skills and competencies
1. Proficiency in Microsoft Office, including Excel and Outlook, and experience using online monitoring systems such as Views A/I
2. Strong interpersonal skills, with the ability to actively listen, motivate, support, and advocate for service users A/I
3. Ability to develop effective relationships with a wide range of customers, organisations, and partners A/I
4. Proactive, dynamic, and able to use initiative to solve problems and drive improvements A/I
5. Strong organisational, planning, and time management skills A/I
6. Ability to accurately collect, monitor, and analyse data, producing KPIs and evaluation reports A/I
7. Self-motivated and able to work independently, meeting deadlines and targets A/I
8. Ability to identify and assess risk when working with individuals
Personal qualities
1. Demonstrates personal accountability, emotional resilience, and the ability to work under pressure I
2. Committed to working in cancer services and improving patient experiences A/I
3. Values equality and diversity, with a strong understanding of its relevance to service delivery A/I
Croydon BME Forum is the umbrella organisation for Croydon’s Black and Minority Ethnic voluntary and community sector
The client requests no contact from agencies or media sales.

