Service development manager jobs in west lancashire, greater london
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Job Title: Head of Finance & Business Services
Reports to: Chief Executive
Direct Reports: Finance and Business Administrator
Location: Hybrid - mainly home based working with a requirement to regularly attend meetings and events (mainly in London but also other project areas elsewhere in the UK) and with occasional visits to the Charity's offices.
Salary: £46,542 Pro Rata
Hours: 3 Days per week
About Alexandra Rose Charity
Founded by Queen Alexandra in 1912, Alexandra Rose Charity (ARC) has a long history of supporting people experiencing poverty in the UK. Our vision is for everyone to have access to healthy and affordable food, and our mission is to give families on low incomes access to fresh fruit and vegetables in their local communities whilst advocating for systemic change to address food insecurity and health inequalities.
Since 2014, ARC has pioneered the use of financial incentives to improve access to healthy food and combat food insecurity through our Rose Vouchers for Fruit & Veg projects. To date, we have supported over 11,000 families, including over 20,000 children, to access £3.5 million of fresh fruit and vegetables in their local communities.
To deliver this scale, we work with 73 children and family centres and community organisations, 69 market traders and independent retailers, two fruit and vegetable vans and one fruit and vegetable delivery box scheme. We estimate that our projects have generated a total economic value added of almost £9 million for the local economies of the eight locations where we work: five London Boroughs, Barnsley, Liverpool and Glasgow.
As part of our new five-year strategy, we want to grow our reach and impact as part of a national movement where Rose Vouchers for Fruit & Veg projects are embedded in local and national policies and seen as a key intervention for transforming the diets of communities across the UK.
About the role
As we launch our new 5 year strategy we are looking for an experienced Head of Finance & Business Services to help deliver our mission and support the growth and consolidation of the charity. As a member of the Senior Management Team, you will play a key role in implementing our new strategy as well as managing risk.
You will take overall responsibility for the organisation’s financial management, working closely with the Chief Executive and the Treasurer.
You will provide effective finance business partner support to other functions within the charity to support its fundraising, operations and development.
You will also be responsible for the line management of the Finance & Business Administrator, working with the Chief Executive to both oversee and support the business services function of the charity.
We want our organisation to reflect the diversity of the communities we work in, and we welcome applications from people from all backgrounds.
The closing date is Friday, 30th May 2025, at 5:00 pm
Interview Process: The selection process may include two interviews:
First Interviews: will take place online from the 16th to 19th June
Second Interview (if selected) TBC
Application Instructions
Please provide a cover letter clearly demonstrating how you meet the role requirements detailed in the attached job pack.
Your CV
N.B. Applications without a cover letter will not be accepted
The client requests no contact from agencies or media sales.
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Role: Registered Service Manager
Salary: £39,000 per annum
Location - St Albans
Hours: Full time
Are you an experienced leader with a passion for delivering high-quality care and making a real difference in people's lives? Do you have the skills and dedication to drive excellence in social care? Then we want to hear from you.
As a Registered Manager, you will lead and develop your team, ensuring they feel supported, motivated, and equipped to provide exceptional, person-centred care. You will be responsible for overseeing recruitment, supervision, and performance management while fostering a positive and collaborative workplace culture. Additionally, you will take ownership of financial management, ensuring budgets are effectively managed and financial processes are followed.
You will be instrumental in ensuring the service remains fully compliant with all regulatory and safeguarding standards, maintaining the highest levels of quality and safety. As the CQC registered manager, you will oversee quality assurance measures and key performance reporting. You will also build strong relationships with internal teams, external agencies, and the wider community to enhance the support and opportunities available to the people we support.
What You Will Bring
- Passion and experience as a leader in social care.
- NVQ Level 5 in Social Care Management (or equivalent) or RMA qualification.
- Experience and understanding of CQC Key Lines of Enquiry (KLOE).
- Strong knowledge of regulatory frameworks and compliance.
- Experience in managing budgets and financial processes.
- Excellent communication and relationship-building skills.
- IT literacy and confidence in using digital systems.
- Flexibility to work evenings, weekends, and on-call shifts as required.
In return, we will help you build a rewarding career along with the following benefits;
- Enhanced company sick and maternity/paternity pay
- Time and half for bank holiday working
- Access to Blue Light Discount Card and Costco membership*
- Access to free occupational health, physiotherapy, counselling, wellbeing and advice services
- Two Wellbeing days per year because your health matters
- Fully paid training and access to nationally recognised qualifications/apprenticeships
- Generous annual leave allowance, so you can balance your work and personal life.
- Our UR STARS recognition program rewards for individuals and teams who go above and beyond.
- Work place pension scheme
- Long service awards recognising loyalty to the people we support and the organisation
- Travel to work scheme (season ticket loan)
- Access to an online shopping platform with discounts from over 3,500 retailers
United Response is not just a social care provider – we're a well-respected charity dedicated to championing the rights of people with learning disabilities, people with Autism and those with mental health needs. Our mission is to empower these individuals to live, work, and actively participate in their communities, free from discrimination and unnecessary obstacles. In everything we do, we strive to be Creative, Strong, Honest, Responsive, and United.
We reserve the right to close this vacancy early.
United Responses’ culture of inclusion, and our focus on health and wellbeing and working models helps ensure that everyone – regardless of background – feels included and can be the best they can be. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity. We believe we are made stronger by the unique capabilities and qualities that each person brings to our organisation and we invest in our employees to inspire confidence and help everyone realise their full potential.
United Response is proud to be an equal opportunity workplace. We are committed to the Mindful Employer values and are a Disability Confident Leader, providing support to applicants with mental and or physical disabilities including guaranteeing an interview for disabled applicants who meet the minimum criteria.
The client requests no contact from agencies or media sales.
This is a great opportunity for an experienced Finance Manager who is passionate about Jesus’ mission and how we can bring change for families who are struggling around the world. At International Needs, you have the opportunity to use your finance skills to support the amazing ministries of our partners, and to hear firsthand about the impact of our work.
We need a dedicated individual to join the UK team, providing all aspects of charity finance and enabling our global partners to continue and grow their impactful work. We have been growing as an organisation over the last 10 years and want to continue to expand our ministries as needs have also been increasing.
Working together closely in our team, every day you would see the life-changing and transformational impact our work is having on families around the world. Could you join our team?
The Finance Manager is responsible to the Executive Director and responsible for:
- Ensure Financial Sustainability—Develop and implement financial strategies that support the organization's long-term sustainability, aligning budgets with the charity's mission and strategic goals.
- Strengthen Financial Governance and Compliance - Maintain strong internal controls and ensure compliance with relevant financial regulations, charity law, and donor requirements, including timely preparation of statutory accounts and audit processes.
- Enhance Financial Planning and Budgeting - Lead the annual budgeting process and long-term financial planning, providing accurate forecasting, financial modelling, and scenario planning to support leadership decisions.
- Optimise Resource Allocation - Provide insight and analysis to guide the efficient use of funds, ensuring that resources are directed to the most impactful programs and services.
- Develop Transparent Financial Reporting—To build trust and demonstrate accountability, deliver timely and transparent financial reports to stakeholders, including the ED, trustees, donors, and regulators.
- Support Fundraising and Donor Stewardship - Partner with fundraising teams to manage restricted funds, track grant expenditures, and support financial reporting to funders, ensuring alignment with donor expectations.
- Promote Financial Literacy and Capacity building - Build financial awareness and capacity across the organization by training non-financial staff and ensuring budget holders understand and manage their financial responsibilities effectively.
- Risk Management and Contingency Planning - Identify financial risks and develop mitigation strategies, including establishing reserves and contingency plans for economic uncertainties or funding shortfalls.
The role requires the job holder to profess and practice the Christian faith and to commit to the Employer’s Statement of Faith.
The client requests no contact from agencies or media sales.
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We are hiring a Deputy Manager to deliver quality services to children and young people with learning disabilities and/or Autism. The job is based in our wonderful five bedded home in Tower Hamlets providing fun-based after school activities and short breaks for a small group of children with Autism in a residential setting.
The role will involve balancing multiple priorities in running an essential and inspirational service for children and young people with Autism. You will support with strategic and logistical planning while also carrying out hands-on work alongside the rest of the team, ensuring a child centred approach is maintained at all times, and involving children, young people and parents and carers in decision-making structures. There is ample scope for development, identifying any gaps in existing provisions and expanding services accordingly. This deputy manager will be ambitious to maintain and further develop the positive and invaluable work of this service.
You will support, and be supported by, our Ofsted Registered Manager and be responsible for delivering services that are fully compliant with all relevant legislative and regulatory requirements. You will ensure the safety of service users' health and wellbeing, leading by example with a positive and person-centred approach. You will be confident liaising with local authority and Ofsted representatives and be committed to supporting your team to provide and facilitate engaging activity groups aimed at developing the life skills, confidence and relationship building of the people we support.
- You will need to have a minimum of two years of supervisory or team leadership experience ideally in a children’s residential environment or a related field working with children, young adults or adults with learning disabilities.
- You will need to have or be working towards Level 3 Diploma for Residential Childcare or an equivalent qualification.
If you are interested in this role, please submit a CV and a cover letter, either in the body of the email or as a separate attachment that details your interest in the role and suitability for it. The full job description and person specification are available as an attachment to this advert.
Using Anonymous Recruitment
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us:
Providence Row believes that no one should have to sleep rough and that everyone should have access to the support they need to find a safe place to call home.
We are a, developing organisation working with people experiencing homelessness in the East End of London. We specialise in providing advice & support for rough sleepers, working to tackle health inequality & substance use and providing psychological support.
We take an innovative approach to the work that we do and the services that we run, driving forward best practice to ensure the best possible outcomes for the people that we work with.
Our team and culture are built around our core values of compassion, respect, inclusiveness, empowerment & justice.
About the role:
- You will manage a small team who provides vital support to people experiencing homelessness.
- You will have knowledge of statutory and non-statutory housing pathways and the ability to support your team with case work management.
- You will utilise your organisational and time management skills to ensure the smooth running of service.
- You have excellent communication skills and can create positive working relationships with a wide range of people, including external services.
- You will support the development of the team and ensure that you are delivering a solution-focussed and strength-based approach.
Benefits
- 27 days holiday plus bank holidays
- Pension – 5% employer, 3% employee
- Cycle to work scheme
- Season ticket loan
- Employee assistance programme
- Monthly reflective practice
- Wide range of learning & development opportunities
To apply
Please follow the link on the Charity Jobs website and submit your CV along with covering letter. Interviews will be held on a rolling basis.
Research shows some people, especially women and marginalized groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.
Interviews
On a rolling basis
Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.
We tackle the root causes of homelessness to help people get off, and stay off, the streets.




Elders Voice is a charity supporting older people in the London Borough of Brent. Our mission is to enable older people to live safely and independently in the homes of their choosing and lead happier and healthier lives. We do this by providing a variety of services and activities, including a Handyperson Service and a Day Centre.
The Handyperson Service is our flagship service; it’s been in existence for 35 years and is highly valued by the older people who use it. The service aims to prevent accidents in the home and enable older people to live safely by carrying out basic repairs and improvements, and the installation of small equipment such as grab rails, which support mobility. Jobs include things like changing lightbulbs, hanging curtains and putting up shelves. Our handy team have decades of experience between them, and an exceptional reputation in the borough.
We are looking for a Handyperson Service Coordinator to oversee the Handyperson Service and be responsible for all aspects of facilities management at our premises in Kensal Green.
Role: Handyperson Service Coordinator
Salary: £18,000 per annum (FTE £30,000)
Hours: 21 hours per week
Responsible to: Chief Executive Officer
Based at: Elders Voice offices in Kensal Green
Overview of role:
Handyperson Service
- Undertake all administrative tasks relating to the effective and efficient running of the Handyperson Service with meticulous attention to detail and record keeping.
- Coordinate the handy team and provide supervision and support.
- Promote service within borough and maintain relationships with Brent Adult Social Care, healthcare bodies and other statutory & voluntary sector organisations.
- Work with CEO in developing and expanding service.
Facilities Management
- Oversee all contracts related to Health & Safety and building maintenance.
- Carry out inspection of premises and flag areas requiring maintenance and repair.
- Ensure premises meets government regulations, health & safety standards and energy efficiency requirements.
If you are passionate about working with older people and local communities, this could be your chance to join a team that's helping make ageing a wonderful and worthwhile journey. The ideal candidate will be self-motivated, a great multi-tasker and thrive at delivering first class services. This is an opportunity for you to put your stamp on a service and potentially develop it into something bigger! To find out more about the role and what it entails, please read the full job description and person specification.
Please apply by submitting your CV and a covering letter explaining why you are suitable for the role and how your previous experience is relevant to the person specification.
Our mission is to make ageing a wonderful and worthwhile journey for older people in Brent.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As the new Challenge Events Manager, you will play a pivotal role in shaping and executing The Passage's Challenge Events Fundraising strategy, designed to inspire and engage both existing and new supporters, ultimately building a stable and sustainable income pipeline.
Over the past year, we have seen significant growth in the number of people wanting to sign up to challenge events and raise money for The Passage and we have ambitious plans as part of our new three-year strategy. This is a new role and an exciting opportunity that will take the lead on our third party and bespoke challenge events. You will bring enthusiasm and experience that aim to raise The Passage’s profile and reach as well as significant income. You’ll manage annual events, test new event concepts and support our growing network of event participants. This is a varied role with lots of potential for growth and development. You will proactively monitor trends and conduct competitor research and analysis to ensure that our event’s portfolio is competitive and attractive to supporters.
You’ll work closely with our Head of Supporter Engagement and Corporate Partnerships team to build and expand our events programme, whilst stewarding existing supporters and engaging new audiences. A key focus of this role is to provide excellent stewardship to boost engagement and optimise fundraising. You will be responsible for overseeing the planning and creation of engaging content for emails to build a strong sense of community. Additionally, you will be responsible for recruiting new supporters, nurturing relationships and providing exceptional stewardship to ensure long-term, reliable support.
This role offers an excellent opportunity to be at the forefront of Challenge Events fundraising, shaping and delivering supporter journeys, developing relationships and organising events as part of a close, collaborative and supportive team. You will be calm when working under pressure, with experience of delivering high quality events.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Campaigns and Communications Manager (Job share)
2 days a week, 14 hours a week
Salary: £37,035 - Pro-Rata
Duration of Contract: 2 years (Renewable subject to funding)
IKWRO –Women’s Rights Organisation (IKWRO) is an award-winning charity founded (as the Iranian and Kurdish Women’s Rights Organisation) in 2002. As testament to its’ success and in response to huge need, IKWRO has expanded and now provides unique and vital support for women and girls from all Middle Eastern, North African and Afghan (MENA) communities who are at risk of “honour” based violence, child marriage, forced marriage, female genital mutilation, domestic violence, sexual violence and other forms of gender violence.
IKWRO provides direct services including advocacy and professional counselling. IKWRO opened the UK’s first specialist Middle Eastern women’s refuge. IKWRO is regularly called upon to share expertise with government, academics, and media and to train professionals from bodies such as the police, social services and schools.
IKWRO has led the recognition of “honour” based abuse and “honour” killing as forms of violence against women and girls. Campaign successes include; the first extradition from Kurdistan-Iraq to the UK of perpetrators of “honour” killing of Banaz Mahmod, the UK’s criminalisation of forced marriage, child marriage, virginity testing and hymenoplasty, as well as the first ever national inspection of policing of “honour” based violence.
This is an exciting time to join IKWRO with the opportunity to help shape and implement the organisations’ new campaigns and communications strategies.
The Campaign and Communications Manager will work under the direction of the Executive Director of IKWRO and will be responsible for drafting and implementing IKWRO’s new campaign and communications strategy to achieve positive systemic legal and policy change, informed by the experiences of the women and girls that IKWRO represents. The role involves lobbying, research, media and communications, networking, events management, engaging with the wider team and the women and girls IKWRO represents to ensure their voices are heard and maintaining and strengthening IKWRO’s leadership in the field. The Campaign and Communications Manager will be both an excellent team player and also have the ability to work independently and manage volunteers.
The client requests no contact from agencies or media sales.
Flexible home working, with requirement for travel to BDA Office Birmingham twice a month.
Salary £50,755 per annum - full time 36 hours per week (job share will be considered)
Benefits include: 30 days holiday, working flexibly policy, non-contributory healthcare benefits and a company pension scheme.
Deadline for applications: Friday 23rd May 2025
Interview Date: Thursday 5th June 2025
We are the British Dietetic Association (BDA). We are an award-winning not-for-profit organisation, based in Birmingham, employing dedicated, dynamic and professional staff who deliver services for our membership of more than 12,000 dietetic professionals.
We are the leading organisation of nutrition professionals in the UK; representing the entire nutrition and dietetic workforce across all sectors. Our vision is to improve the health of the UK population by protecting and improving health and care services, developing health and social care policy, improving the impact of dietetics and promoting positive discussion on food, nutrition, wellbeing and health.
Role details:
The BDA is seeking a new Research Manager to work as part of the Education and Professional Practice Team, leading on the research and impact activities of professional dietetic practice. The role will also provide line management within the team.
The role will support the BDA’s Strategic Plan 2024-34 and lead the growth and delivery of the annual Research Symposium. The role will suit a candidate with a sound understanding and experience of the breadth of dietetic practice and research, and the factors that influence it. Working innovatively the post holder will develop and progress research within dietetic practice, building confidence in the dietetic workforce to be research active.
Ideal candidate:
We are looking for somebody who is an expert in research methodologies, and appraisal and is comfortable setting and influencing research strategy. Ideally we would like somebody who has or is studying for their doctorate in dietetics and experience working in a practice setting would be advantageous. This is a senior internal and external facing role working alongside the Director of Education Practice and Research, and the Education and Practice Managers. The candidate will enjoy supporting colleagues and members to engage and deliver research related projects, and demonstrate impact through evidence-based practice.
In return, we offer exciting opportunities to raise the profile of research, innovate, and build purposeful external stakeholder relationships. The BDA have a collection of small departments who all work closely together and have a ‘one team’ ethos. The role will require somebody who enjoys the challenges that come with delivering and reporting on strategic targets and measuring impact.
For full details of the role, please download and refer to the Job Description.
We would strongly encourage any dietitian interested in the role to contact the BDA for an informal, confidential discussion about this post and opportunities for flexible working. Please refer to our website for contact details.
The job advert is shown on the BDA website, and for discussion about the role, please telephone the Birmingham office number and ask for Najia.
Please note: Only applicants who submit a covering letter will be shortlisted for interview.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you driven by a passion for sustainability and community wellbeing? Join us as the Service Manager for Sustainable Food Response at Manor Gardens Welfare Trust, where you will spearhead innovative initiatives to combat food insecurity in Islington. This is your chance to lead a vibrant and impactful food partnership that brings together over 200 local organizations, creating real change in one of London’s most diverse boroughs.
As the strategic leader of Islington's sustainable food initiatives, you will have the opportunity to shape the future of food security by transitioning from traditional food bank models to dignified, sustainable solutions. Your role will involve leading key projects like the Cally Road Surplus Food Café, fostering vital partnerships, and engaging with the community to promote healthy, accessible, and environmentally-friendly food practices.
This is not just a job—it's a mission to build a resilient, sustainable food system. If you are a creative problem-solver with a strong background in community development and a passion for food sustainability, we want you to join our team and make a lasting impact.
Key Benefits:
- Impactful Role: Lead and innovate within a dynamic charity known for its community-driven approach.
- Flexible Working: Enjoy a balance of on-site and hybrid working arrangements.
- Professional Growth: Take on a leadership role with the potential to shape food security strategies at a borough-wide level.
Are you driven by a passion for sustainability and community wellbeing? Join us as the Service Manager for Sustainable Food Response at Manor Gardens Welfare Trust, where you will spearhead innovative initiatives to combat food insecurity in Islington. This is your chance to lead a vibrant and impactful food partnership that brings together over 200 local organizations, creating real change in one of London’s most diverse boroughs.
As the strategic leader of Islington's sustainable food initiatives, you will have the opportunity to shape the future of food security by transitioning from traditional food bank models to dignified, sustainable solutions. Your role will involve leading key projects like the Cally Road Surplus Food Café, fostering vital partnerships, and engaging with the community to promote healthy, accessible, and environmentally-friendly food practices.
This is not just a job—it's a mission to build a resilient, sustainable food system. If you are a creative problem-solver with a strong background in community development and a passion for food sustainability, we want you to join our team and make a lasting impact.
Key Benefits:
Impactful Role: Lead and innovate within a dynamic charity known for its community-driven approach.
Flexible Working: Enjoy a balance of on-site and hybrid working arrangements.
Professional Growth: Take on a leadership role with the potential to shape food security strategies at a borough-wide level.Who We’re Looking For: We are seeking an individual with strong strategic leadership skills, experience in community engagement, and a deep commitment to sustainability. If you have the ability to manage complex projects, foster partnerships, and drive innovative solutions to food insecurity, you’ll find this role deeply rewarding.
Join us in making a difference—apply today to become a key player in the fight against food insecurity in Islington!
Who We’re Looking For: We are seeking an individual with strong strategic leadership skills, experience in community engagement, and a deep commitment to sustainability. If you have the ability to manage complex projects, foster partnerships, and drive innovative solutions to food insecurity, you’ll find this role deeply rewarding.
Join us in making a difference—apply today to become a key player in the fight against food insecurity in Islington!
Please apply by letting us know why you are interested in the role and how you meet the person specification criteria in a Cover Letter of no longer than 2 pages.
The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title: Advice Services Manager
Responsible to: Operations Manager
Hours: 35 hours per week
Salary: £36,000 - £42,000 FT (depending on experience and qualifications)
Based: Willesden, NW10 2JR; Haringey borough (including Hornsey, N8 9LP) + other locations if required
Contract: Permanent (subject to continuation of funding)
Please Note: DBS check will be required
JOB OVERVIEW
Do you want to work for an organisation that makes a real difference, every day, to people from all walks of life? This is an exciting opportunity for someone already working in an advice role and looking to take the next step in their career to join the Brent Irish Advisory Service (BIAS) as Advice Services Manager.
The Advice Services Manager will take the lead on BIAS’s day-to-day advice services, managing a small team of welfare and housing advice specialists to ensure that we provide the highest-quality service to our clients. You will need to have experience of delivering front-line benefits and/or housing advice, strong people skills and the ability to build good working relationships with staff and clients, along with excellent organisational abilities to ensure that casework and projects are delivered on time.
In 2025, BIAS is expanding its successful Brent-based welfare and housing advice service into Haringey borough. The Advice Services Manager will work closely with the Operations Manager to build and develop the new advice service in Haringey, ensuring that we replicate our excellent quality of service, strong record of positive outcomes and loyal client base.
This role will also involve working with the leadership team to help identify areas for future development and support grant applications and reporting, which will give you the opportunity to have a direct impact on shaping the organisation’s future strategy and direction.
If you are an experienced advice specialist and are looking to step up but don’t have all the skills required, please consider applying as we are willing to consider appointing the right candidate as a training and development role.
KEY WORK AREAS AND MAIN DUTIES
Staff management
- Managing a small advice team, ensuring the quality of the advice provided.
- Providing support, supervision and training to staff on the delivery of advice services, ensuring that appropriate advice is provided and casework deadlines are met.
- Ensuring good teamwork and lines of communication between staff and partner organisations.
- Creating a positive working environment in which equity and diversity are promoted and staff can do their best.
Quality and service delivery
- Leading the welfare advice services in both Brent and Haringey boroughs, and contributing to further expansion.
- Maintaining a small personal caseload (approximately one to two days’ work per week).
- Working with the Operations Manager to ensure that BIAS complies with Advice Quality Standard (AQS) requirements.
- Leading on monitoring service delivery, recording outcomes and ensuring efficient allocation of resources.
- Managing all aspects of risk relating to advice delivery, complaints handling, safeguarding and GDPR.
Operational support
- Working with the leadership team as required on operational matters, including planning, strategy for future development and grant applications and reporting.
These are the basic duties required of the Advice Services Manager. However, it is necessary for all staff to be flexible and you may be required from time to time to perform other reasonable duties which are required for the efficient running of the organisation. We will also offer training opportunities to support your career development.
Candidates must be eligible to work in the UK. This role will be based in our advice offices in Willesden and Haringey[1] but there may be some options for flexible working (i.e. one or two days per week).
ABOUT BIAS
BIAS is a local charity which has supported England’s largest Irish community in Brent for over forty-five years. We deliver our support through our welfare advice drop-in service, our active ageing clubs and our Be-a-Friend volunteer scheme. We raise over £2 million in extra income for the most vulnerable every year and have over 3000 attendances at our club services. BIAS has exciting plans for further expansion in 2025 and has a range of medium- to long-term grant funding, including from Ireland’s Emigrant Support Programme.
HOW TO APPLY
To apply, please submit a CV and cover letter. Your cover letter should demonstrate how you meet the essential and desirable criteria for this role (detailed in the PDF job description), with supporting examples.
The deadline for applications is 6th June 2025 but we encourage candidates to apply as soon as possible as interviews may be carried out on a rolling basis.
[1] BIAS is currently running its Haringey advice services from the Hornsey Vale Community Centre, with plans to establish a permanent office in Haringey later in 2025.
The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Service Manager
Location: Royal Borough Kensington and Chelsea (RBKC)
Salary: £38,700
Shift Pattern: 37.5 hours per week, Monday to Friday, 09:00 - 17:00. Onsite face to face service, with flexibility around these hours required. All managers, including this position will take part in the out of hours on call duty.
As a note, this is one of two positions. This position is a permanent post, and we also have a 12 month fixed term contract opportunity live via Job ID 268355
About the Service Manager Role
We have an exciting opportunity, perfect for you if you are looking to take the next step in your career within a supported housing service! This is a great opportunity for current deputy service managers, or experienced support workers (and/or equivalent) looking for that next step!
We're looking for a natural leader, someone with experience in supporting people who have struggled with homelessness, substance use, mental health, and/or offending backgrounds. You will be confident in your experience and knowledge and be able to use this to support and lead your team to feel empowered within their roles so they can deliver a seamless and supportive service to our residents to overcome their own personal challenges, and to achieve their personal goals and milestones.
You will have a passion for what we do, and an understanding of the multiple needs that our residents may have, and able to provide a solutions based approach in your work. This role is perfect for someone who is determined, takes pride in their work, and is able to motivate a diverse team. The role includes:
- Leading and motivating a team to deliver high-quality care and support
- Managing complex situations and driving service improvements
- Support a team who directly support individuals in their recovery journey
- Working closely with other teams and organisations to ensure the right support is provided
- Risk Management, Information Management, and Case Recording
- Property and Housing Management
- Financial Management
What we're looking for in a Service Manager:
- Experience in supporting people who have multiple and complex needs including mental health, homelessness, substance use, offending backgrounds
- Experience in frontline, and now able to empower a team to deliver a seamless service
- Confident leadership skills and ability to inspire and motivate a team. While you’ll have support from management, this role requires someone who can take ownership and lead with confidence
- Confidence in using IT; we use various systems and software's so need someone who is confident in learning new IT skills and can navigate around computer systems
- Ability to drive the service forward and implement improvements
- Confidence in managing complex situations and making decisions
- Ability to work at pace, using initiative, making decisions, and proactiveness in your approach
- Alignment with our values of Ambition, Empowerment, Transparency, and Inclusivity
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- Be part of an organisation which believes good care and support improves lives.
- Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Service Manager | Residential Manager | Homelessness | Complex Needs | Trauma-Informed Care | Psychologically Informed Environment (PIE) | Recovery and Rehabilitation | Independent Living | Person-Centred Support | Leadership and Management | Team Development.
At Ambitious about Autism, we're currently looking for an Online Communities Manager to join our National Services team.
We work together with autistic children and young people, their parents and carers, and our partners to create a world where every autistic child and young person can thrive. Our online communities play a vital role in this vision, helping autistic young people explore their autistic identity, connect with others, and take part in meaningful projects and campaigns. We also provide parents and carers with a safe, supportive space to share experiences, access information, and find solidarity with others.
We're looking for a passionate and creative individual to join us at an exciting time of growth. You'll help us expand our reach, increase diversity, and develop engaging digital content that speaks to the experiences and ambitions of autistic young people and their families.
In this role, you will:
- Lead and develop our online communities to ensure they are safe, inclusive, and empowering spaces
- Create and curate digital content that informs, inspires, and engages our audiences
- Develop partnerships to drive the growth, diversity and reach of our online communities
- Work closely with our participation team to elevate the voices of autistic young people
- Collaborate with marketing and communications to deliver our National Services strategy
We'd love to hear from you if you're committed to inclusion, excited by digital engagement, and motivated to make a difference.
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD) and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.
Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.
Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Permanent, full-time (five days per week)
Hybrid – will be expected to be based from one of our regional offices in London, Coventry, Norwich, Leeds or Cardiff. There will be home working flexibility but also an expectation to travel when required.
Ref: DJS-251
Closing Date: Monday 19th May 2025 at 11pm
Are you an influential, collaborative and inspiring leader with a proven track record of managing and developing large, diverse, and cross-functional teams with a focus on fostering collaboration, performance, and engagement? Do you have extensive project management experience, including successful coordination of people, financial, and material resources to achieve complex objectives?
If so, join St Giles as Director of Justice Services, where you will oversee the day-to-day operations of all services being delivered under our Justice pillar, plus provide strategic leadership on all aspects of our work in the justice sector and senior-level expertise to significantly influence and impact the charity’s overall direction and achievement of our strategic objectives.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
Working collaboratively with the other Service Delivery Directors, you will be responsible for defining and shaping departmental policies and systems to ensure alignment with long-term strategic goals and setting standards that drive operational excellence. We will count on you to develop annual work plans to align service delivery with KPIs, funding agreements, and organisational priorities and manage pillar-wide budgets, ensuring financial efficiency and sustainability.
You will provide inspiring leadership and development to cross-functional teams, fostering a high-performance culture and ensure staff feel supported, empowered, and engaged with organisational values. We will also expect you to develop influential networks to strengthen partnerships, increase funding, and enhance St Giles' reputation profile and to lead best-practice safeguarding approaches that prioritise client and staff well-being.
What we are looking for
• A qualification (minimum accreditation Level 5) of strategic leadership, project management, or similar
• Strong knowledge of the ongoing issues faced by those who have been, or are currently serving, either a custodial or community sentence
• Experience working in a high-pressure, fast-paced work environment
• An understanding of how employing staff with lived experience can provide additional value and impact to services delivered to their peers.
• Strong knowledge of safeguarding legislation
• Sound understanding of different funding requirements
• Exceptional interpersonal, negotiation and communication skills, written and verbal.
Please see the full appointment brief for a comprehensive overview of St Giles charity and the Director of Justice Services role available on our website (via the apply button).
Please note: this role requires that successful candidates must undergo an Enhanced Adult Workforce DBS check, on the basis that the post involves contact with vulnerable participants and colleagues.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
To apply
Please see the full appointment brief for a comprehensive overview of St Giles charity and the Director of Justice Services role available on our website (via the apply button).
Closing Date: Monday 19th May 2025 at 11pm
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
About Us
We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.
A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.
Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2025, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!
Role Overview
As a member of the Joint Leadership Team, the post-holder will contribute to the leadership, planning and delivery of cross-team projects, helping to influence and meet the charity’s strategic objectives. Specifically, they will lead projects and programmes to deliver improvements in quality and standards of health services for people affected by Crohn’s and Colitis. In doing so, they will work closely with not only the Director of Services & Evidence and Heald of Health Services, but also external stakeholders including health and social care organisations, academics, researchers and other charities. The post-holder will also be actively involved in leading, supporting and developing the Health Services team.
About You
Ideally educated to degree level or equivalent, you will have experience of delivering health service projects and programmes and have come from a health services or medical charity background. You will be adept at developing operational performance metrics, strategies and objectives and have a proven track record in developing strong working relationships with external stakeholders. Whilst not essential, experience of managing and leading a team would be beneficial, as would be an awareness and knowledge of the needs of people affected by Crohn’s and Colitis.
Please see our Recruitment Pack for details of our full Job Description and Person Specification.
Our Location
We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home, although there will be times when you will need to travel to events/conferences. You will be required to attend two Directorate days each year and occasional face-to-face meetings with your team or our partner agencies. In addition, the charity meets four times annually at its office in Hatfield (or a location in London) for its’ ‘All Staff Together’ days, at which attendance is mandatory.
Benefits
- 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
- Salary Sacrifice Pension scheme
- Flexible working options
- Enhanced maternity, adoption and paternity pay
- 24/7 Employee Assistance Programme
- Wellbeing programme
- Interest free loan for season tickets
- Cycle to work scheme
- Free parking and secure bike locks
- Training and development financial support and/or study leave
- Performance review and development scheme
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to the applicant residing in the UK and a valid right to work in the UK being provided.
We will not be accepting any contact from Recruitment Agencies or Media Sales
Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, so you’ll need to refer to the Recruitment Pack.
Closing date: Tuesday 27th May at 9am
Interviews will be taking place on Wednesday 4th June and will be held remotely
Please note: no applications will move forward within the recruiting process without a supporting statement.
We break taboos, drive pioneering research, bring people together & campaign to improve lives. We are leading the fight against Crohn's & Colitis
The client requests no contact from agencies or media sales.