Service development manager jobs

Elrha is a global organisation that finds solutions to complex humanitarian problems through research and innovation. We are looking for a Senior Innovation Manager (Scale) to join our Humanitarian Innovation Fund (HIF) team on a fixed-term contract until 31 March 2026. 

In this role you will ensure high-quality, impactful innovation delivery while positioning Elrha as a global leader in humanitarian innovation. You will be responsible for the provision of strategic technical insights in the design and delivery of focused innovation initiatives and drive the strategic development and integration of innovation methods across our work.

If you have substantial experience in innovation delivery and practice, with a focus on impact, we are keen to hear from you. We welcome applicants with development, social and humanitarian innovation experience.

Your application will need to demonstrate: 

• Substantial experience in innovation delivery and practice roles, including leading the design and delivery of innovation programmes with a focus on impact at scale. 
• Deep technical knowledge of innovation theory and practice, specially including the area of scaling of innovation 
• Proven understanding of the humanitarian and/or development system, including the challenges and key stakeholders within the sector(s) 
• Excellent representation skills, including extensive experience facilitating workshops, speaking at events/meetings, and communicating effectively in a range of formats 
• Track record of published research, guidance and tools on innovation theory and practice (academic and/or grey literature) 
• An interest in the humanitarian or development sectors, ideally demonstrated through academic qualifications and/or paid or voluntary work.

Experience of working with grant making processes and systems would also be an advantage. 

If you want to be part of an organisation that creates positive change in the humanitarian sector, then join us and we'll give you every opportunity to succeed.   

We offer: 

• Remote working as standard – staff can access office bases in London, Cardiff, Edinburgh and Manchester if required/ appropriate. We expect staff to attend team meetings and away days in person as required. 
• As standard we work 35 hours per week. We are also happy to discuss flexible working patterns and many of our staff work non-standard working hours. 
• Our benefits include minimum 5% employer pension contribution (3% employee contribution), life cover, organisational sick pay, family friendly pay and leave schemes; 26-day basic annual leave entitlement with incremental increase depending on length of service (plus bank holidays), opportunities for learning and development, a comprehensive Employee Assistance Programme (EAP) and retail discounts platform. 
• Please read through the Information for Candidates document for further information about working at Elrha including information about Our Values, Strategy, Benefits and Salaries. 

Note for applicants: 

• Candidates must have the independent right to work in UK, and be resident in the UK, at the time of appointment as we are unable to support visa sponsorship for this role. 
• Please read through the job description for a detailed list of requirements, and ensure you complete the personal statement to explain how you feel you meet the requirements of the role and why you feel this is next career move for you. Applications without this information will not be shortlisted. 
• Elrha is an independent subsidiary of SCUK and benefits from some SCUK systems and processes. 
• We reserve the right to close the advert early should we receive a very high volume of applications. 
• We do not use recruitment agencies. 

Closing date: 11:59am Thursday 8 May 2025 
Interview date: Thursday 22 May 2025 

Salary: £28,500 per annum

Hours: 35hrs per week, FTC until 30th September 2025 with possibility of extension dependent on funding.

Location: New Horizons, Guinness Trust Estate, Cadogan Street, London, SW3 2PF

Line Management: Head of Member Experience

Working with: Head of Member Experience, Centre Coordinator New Horizons and the wider Open Age team, Service Users, community organisations

Open Age is seeking a person who is the welcoming face of Open Age.  They will be able to give our members the time they need, whilst juggling a busy workload.  The person will have a friendly manner and remain calm when managing different priorities.

The role would suit someone who has a proven ability to multi-task, think of their own initiative and also enjoy being part of a team. Someone who can support a junior role and their development and training.  The person will require competence in time management, organising workload/priorities and decision making.

About Open Age:

Open Age was established in 1993 and we’re now celebrating over 30 years of championing an active life for older people. Each week we run a wide range of activities for older people from our own three centres and over 60 other community venues. Open Age’s array of activities improves the physical and mental wellbeing of our members.

What you get in return

You will be working in a passionate and enthusiastic team with a strong vision and ambition in striving to enrich the lives of older people.

We offer 25 days leave (pro rata) plus bank holidays and 1 extra day off for your Birthday and occasionally additional paid leave over Christmas period is given.

Employer and employee contribution to pension in line with auto-enrolment pension requirement, 3% employer contribution

Access to the Cycle to Work Scheme through salary sacrifice.

We are London Healthy Workplace Award accredited and proactively invest in the health and wellbeing of employees supporting fair employment practices and a better workplace. 

Regular staff social events.

Training opportunities.

An inclusive work environment welcoming people from all backgrounds, sexuality, ability, race, ethnicity, gender and age.

Equal Opportunities:

Open Age is committed to promoting a diverse and inclusive community. We welcome applications from all backgrounds and experiences.

Lia's Wings are looking to appoint a Fundraising Manager into a brand new role, at an incredibly exciting time for the charity. As the only aeroplane ambulance charity for children in the UK, we are experiencing a period of phenomenal growth, with incredible opportunities and potential for fundraising. 

Being responsible for the management and delivery of our challenge events, special events and community fundraising activities, this role will involve working with some of our most committed supporters on a series of engaging (and fun) events that are continuing to grow year on year. The Fundriasing Manager will also be expected to support our corporate partners, and engage with our Family Fundraising efforts, giving them the opportunity to meet, and work with our incredible beneficiaries first-hand. 

A hybrid role: this post will be mostly remote but will involve travelling to regular (fortnightly) team meetings in central London (Zone 1), or, our operating base at Biggin Hill Airport, and, to manage events across the UK throughout the year. 

The perfect candidate for this role will have experience of managing various types of fundraising events, but first and foremost, we are looking for a consummate fundraiser who is passionate about stewarding fundraisers. We are looking for a fundraiser who can think outside the box, solve problems, and support supporters, donors and fundraisers of all levels, to ensure we maximise every opportunity we receive. 

Reporting to the Head of Fundraising, this role will be integral to the growth of Lia's Wings, and is a fantastic opportunity for someone looking for a role at a small charity, where their efforts will make a real difference.

Over the last year we have had more people than ever before hoping to fundraise for Lia’s Wings, which has given rise to some fantastic new events being created (led by the charity), alongside several wonderful community-led partnerships with schools and social clubs around the UK.

Every year we also have a great uptake in classic charity challenges taking place both in the UK, and overseas, including the London Landmarks and Royal Parks Half Marathon, and the Berlin and Chicago Marathons. We have also had great success delivering our own, bespoke charity challenges, which we hope will continue into the future. For 2025, we are due to complete the second instalment of an annual Lia’s Wings Overseas Cycle Challenge, a Shark dive, Skydive and three peaks challenges, amongst many others, which this role would be expected to lead on, and develop for years to come.

Corporate Partnerships are one of our key income streams, with employees from dozens of companies supporting our events efforts. As well as managing these events, there would be a certain level of devolved account management with these partners, with the post holder becoming the primary point of contact for those firms.

We also have a growing network of community groups – including schools and social groups – who want to support Lia’s Wings as a partner charity. It is an area we would love to expand, with this role being crucial to the ongoing development of these areas.

And finally: for the past two years we have we also hosted a seasonal thank you party each Christmas (our “Jingle and Mingle”) which we hope will be another fantastic opportunity that can be developed by the right person in this role, as a real jewel in the crown of our events portfolio.

Key Responsibilities

• To manage our Challenge, Community, and Special Event fundraising streams, to achieve set targets.
• To grow income sustainably from our existing portfolio of events, ensuring continued high performance, engagement, and participation.
• To design, develop, and deliver new events that are suitable for our primary supporter audiences, alongside the Head of Fundraising.
• To effectively steward fundraisers to ensure an excellent supporter experience (resulting in positive fundraising performance, and repeat year on year participation), including appropriate thanking and recognition, reporting, and feedback on outcomes of events.
• To assume account management responsibility for smaller corporate and community partnerships (primarily engaged with the charity through events fundraising)
• To ensure a strong (in-person) team and volunteer presence at events.
• To support the Head of Fundraising on the delivery of our Corporate and Community Partnerships.
• To support our Family Support Team with the delivery of our Family Fundraising programme
• To build strong relationships with existing and potential stake holders, including event committees, and Trustees of the charity.
• To proactively manage event income and expenditure budgets, monitoring and reporting to the Head of Fundraising to support forecasting and budgeting processes, including monthly reconciliation.
• To manage all stock, consumables and promotional items related to these areas of fundraising.
• To maintain comprehensive recording-keeping relating to these areas of fundraising with existing tools including our CRM system, Salesforce.
• To attend fortnightly team meetings (in person) in London, and to attend other compulsory training days or events as required
• To support the Head of Engagement in preparing digital assets, including news pieces, photography, videography, and fundraiser case studies for our website and social media
• To ensure all practices meet statutory legislation requirements including the Data Protection Act, and Fundraising Code of Practice.
• To undertake any other duties appropriate to the post that by be required by the Head of Fundraising, including supporting the fundraising team with other in-person events throughout the year as they arise.
• At all times, to act as a role model, representing the vision and values of Lia’s Wings. 

This will be a fast-paced role, and no two days may be the same, but, you will be able to go home every day knowing that you have changed, and saved the lives of children across the UK!

The charity requests no contact from recruitment agents at this time. 

Position: Manager, Advice and Advocacy

Reporting to: CEO

Location: St Vedast Street, Norwich, with operational responsibilities in East Anglia. Hybrid working considered.

Salary: Starting at £29,936.51 during probation, rising to £32,539.69 upon successful completion, with potential to reach £35,142.86 with additional responsibilities per annum (Band 5).

Hours: Full-time, 08:30 – 16:30, Monday to Friday

About Us:

Equal Lives has been a leading advocate for Disability rights in Norfolk for nearly 30 years. We are committed to empowering Disabled individuals through expert Advice and Advocacy services.

Role Overview:

We are seeking a dynamic leader to join our team and oversee our newly integrated Advice and Advocacy services. The ideal candidate will have a strong background in managing teams within the third sector, a deep understanding of the challenges faced by Disabled individuals, and a strategic mindset.

Key Responsibilities:

• Lead and support our Advice and Advocacy teams through a transformative period, fostering a culture of continuous improvement.
• Ensure the delivery of high-quality, person-centered services that meet the diverse needs of our community.
• Drive strategic initiatives to dismantle barriers and promote Disability rights across East Anglia.

Candidate Requirements:

• Proven experience in leadership roles within the third sector, preferably in Disability rights or advocacy.
• Knowledgeable about the barriers and challenges faced by Disabled individuals.
• Strategic thinker with the ability to navigate change and drive innovation.
• Commitment to inclusivity and promoting the rights of Disabled people.

Why Join Us?

Equal Lives is dedicated to creating an inclusive workplace where all voices are heard and valued. We offer a supportive environment where your leadership skills can make a real difference in advancing Disability rights.

Join our team as a Communications Manager where you will be the voice of MSI UK!

Our Digital, Marketing and Communications team is expanding! We are looking for a passionate and pro-choice communications manager to join our team and support people accessing reproductive healthcare services in the UK.

�� Location: Hybrid (expectation to travel for team days/as business requires)

⌚ Contract Type: Permanent, 35 hours per week

�� Salary:

• Starting from £42,213.23 - £46,434.55 for base locations outside of London, dependant on experience and location
• Starting from £46,434.55 - £51,078.01 for base locations inside of London, dependent on experience and location

Role Overview:
As our Communications Manager, you will take the lead on internal and external communication activities, leading brand awareness strategic projects. You will work with departments across the organisation to share our work to improve access to reproductive healthcare and rights.

If you have a good understanding of issues affecting access to reproductive healthcare in the UK and are passionate about supporting people to access essential abortion, vasectomy and contraception care, we want to hear from you!

What can we offer you?

• ��‍��‍��‍�� Competitive family friendly benefits to support your family and working life
• �� Market leading Aviva pension provider up to 5% employer contribution
• �� Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday and long service recognition rewards programme
• �� Perks and discounts at over 4000 retail and hospitality outlets through the Blue Light Card

In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!

Key Responsibilities:

• Lead and manage internal and external communications activities.
• Collaborate with colleagues across the organisation to foster collaboration and ensure consistent messaging.
• Plan and execute successful communications strategies and plans.
• Act as a brand guardian, working closely with departments and external agencies on key publications (e.g., Safeguarding Report, Quality Accounts).
• Use initiative to drive communication projects forward and define communication strategies.

What we’re looking for:

• Proven track record in communications management.
• Excellent verbal and written communication skills.
• Ability to work autonomously and collaboratively.
• Strong project management skills.
• Experience in developing and executing communication strategies.

The Community Fundraising Manager plays a key part in delivering our ambitious Charity strategy, linking the hospital charity, NHS staff members, and the local community. This role will join a collaborative and energetic team, with line management responsibility for two Fundraising Coordinators, who raise funds from a variety of sources including events, community fundraisers and individual giving.

Relationship management is key to this role, along with the ability to connect with people on a very personal level, with compassion.

You’ll inspire and bring out the best in your team and our supporters, helping them to achieve their fundraising goals.

You will understand supporters’ motivations and help them to support Newcastle Hospitals Charity in the way that appeals to them.

An excellent communicator; you will provide fundraising guidance; suitably recognise their contribution; and demonstrate the impact of their support.

You will deliver exceptional donor stewardship that meaningfully connects with supporters and grows our supporter base, whilst developing a robust prospect pipeline.

Senior Manager (Humberside Women's Centres)

PLEASE NOTE - Applicants will only be considered if you provide both a CV and Cover Letter

The role is only open to women, in accordance with the sex-based exemptions of the Equality Act 2010 pursuant to Schedule 9, Part 1.

Salary: £39,375 - £40,425

Location: Hull

Hours: 37 hours full-time

Closing Date: 9.00am, 19th May 2025

Interview Date: 4th June 2025

Together Women is looking for an outstanding Senior Manager to lead our Humberside team, and to manage our busy and vibrant Women’s Centre in Hull City Centre, as well as our hubs across Bridlington, Beverley and Goole.

About Us

Together Women is an award-winning charity that supports women and girls across the North of England, with particular focus on women who are involved in or at risk of entering the criminal justice system. Our vision is for women and girls to feel safe, valued and in control of their own life choices.

From our Women Centres, we provide tailored support across a range of different pathways, including housing, domestic abuse, debt and unemployment. As a charity led by women, for women, we provide trauma informed, holistic support to help break cycles of trauma, abuse and re-offending, and evoke systems change.

Women become involved in the Criminal Justice System for a complex range of reasons. In our gender-specific centres, we provide holistic support to women by women, to overcome challenges and address needs. We support women build upon their strengths and work through any barriers that are preventing them from progressing and achieving their potential.

Role summary

As Senior Manager for Humberside Women’s Centres you will play a pivotal role in leading and managing our centres and contract delivery in Humberside. Working closely with the Director of Services and supported by a senior key worker your focus will be on providing high quality, trauma-responsive support to women with experience of, or at risk of entering the criminal justice system.

You will lead on managing and delivering our contracts across Humberside to ensure our operational and strategic objectives are met. You will also focus on building excellent relationships with funders and key partners and identifying new partnership and advocacy opportunities.

Supported by a Senior Key Worker, your responsibilities will encompass the day-to-day management of our Women's Centres and contract delivery partners across various locations, including our Hull Women’s Centre, our Hubs in Goole, Beverley, and Bridlington, as well as partnerships in Grimsby and Scunthorpe. 

Managing a team of Key Workers, you will be responsible for ensuring women and girls receive an exceptional service from within a safe, trauma-responsive, women-only spaces. Working alongside our statutory and non-statutory partners in Criminal Justice and Health and Social Care, you will ensure the continued strategic development of the Women’s Centre and represent Together Women at local and regional level.

Your responsibilities will also include identifying and pursuing new funding opportunities, and ensuring the continuity of existing services through effective contract management. As a forward-thinking individual, you will contribute to the wider strategic direction of the organisation as part of the senior management team, which will entail submitting high-quality monitoring reports to funders, line and team management, and contributing to the ongoing development of the vision, mission and values of Together Women.

Key accountabilities

Humberside service delivery

· Provide strategic and operational management for Together Women’s services across Humberside, including our Hull Centre and our Goole, Beverley and Bridlington Hubs.

· Lead on the planning, implementation, and evaluation of our work across Humberside, and embed Together Women’s values across everything we do.

· Ensure all TW policies and procedures, including safeguarding are implemented, overseeing appropriate staff training and support.

People management

· Effectively manage a dispersed team, promoting collaboration, cohesion and consistency in delivery and approach, and promote a great workplace culture.

· Line manage direct reports, ensuring all staff receive regular support, supervision and performance review, case management support, and training and development.

· Effectively manage staff resourcing, ensuring we have a fully staffed team with the skills and competencies to provide high quality, trauma-informed services.

· Develop great working relationships across the organisation and build an open, inclusive and collaborative senior management culture.

Contracts and partnerships

· Lead and manage our statutory and non-statutory contract delivery partners.

· Oversee effective performance management of services; identifying risks, monitoring targets, assessing delivery standards, and ensuring requirements and quality standards are met.

· Lead, manage and develop effective service governance, quality assurance and auditing systems.

· Establish, build and maintain strong relationships with external partners including commissioners, funders, delivery partners and wider stakeholders

· Oversee systems and processes for obtaining feedback from stakeholders, including service users, in order to inform and improve service delivery

Financials and reporting

· Manage the operational budget, ensuring services operate within budgets and any variations are identified and reviewed

· Prepare and present accurate, timely reports to internal and external stakeholders as required.

· Identify relevant funding opportunities and prepare funding applications in collaboration with the leadership team, to support long-term sustainability of our services.

· Lead on development, implementation and management of our monitoring and evaluation systems and processes, to evidence the need, reach and impact of our work.

Additional Accountabilities  

· Support and embody the mission, ethos and values of Together Women. 

· Deputise for the Senior Leadership Team as required, both internally and externally. 

· Be flexible and carry out other associated duties as may arise, develop or be assigned in line with the broad remit of the position. 

· Maintain and improve competencies through continuous professional development.

· Abide by all organisational policies, codes of conduct and practices. 

· Support and promote inclusion, diversity and equality of opportunity in the workplace.

Role Requirements

Experience

· Leading, motivating and managing effective and successful teams (preferably in service delivery in the charity, voluntary or public sector).

· Management of contracts and maintaining great relationships with contract providers.

· Delivering monitoring & evaluation systems and auditing service quality and performance. 

Involvement of customers or services users in development, delivery and evaluation of services.

· Developing and implementing best practice and strategies on equity, diversity and inclusion.

Skills and Abilities – Essential

· Excellent spoken and written communication skills. 

· Excellent influencing, relationship-building and negotiation skills.

· Strategic planning and the ability to translate strategy into tangible plans and achievable goals.

· Ability to lead and manage a team of managers operating across dispersed locations.

· Solution-focused approach, and able to make effective, timely and considered decisions. 

· Ability to balance the need for reflection and responsiveness, and make decisions independently. 

· Proactive, collaborative and compassionate.

· Fluent budget management, and use of financial processes and systems

· Fluent in Microsoft Office and standard IT equipment 

· Excellent time management skills, manage own workload effectively, prioritise and meet deadlines. 

· Ability to respond positively to change, apply learnings and celebrate successes.

Skills and Abilities – Desirable

· Experience of managing services for women and/or in the criminal justice system.

· Implementation of organisational change or change programmes.

· Experience leading positive workplace culture and implementing strategies to boost employee satisfaction, morale and productivity.

· Experience of service user involvement and/or co-production practices.

· Evidence of continued professional development.

Other Requirements

· Able to travel locally, regionally and nationally as required.   

· Able to work some evenings and weekends and stay overnight where necessary. 

· Commitment to creating inclusive workplaces and anti-discriminatory practice. 

· Ability to apply principles of equity, diversity and inclusion to all areas of work.

· Commitment to upholding the rights of people facing disadvantage and discrimination in the CJS

The post holder is expected to work within policies and procedures of Together Women and be committed to its ethos and values.  This includes promoting and demonstrating the principles of equity (including encouraging diversity and tackling discrimination) and sensitivity to the environment. 

Please note this post is exempt under section 7 (2) (e) and (f) of The Sex Discrimination Act 1975 and therefore open to female applicants only. The successful applicant will be subject to an enhanced DBS check. 

Centre for Mental Health is an established independent mental health research charity which for forty years has taken the lead in challenging policies, systems and society, so that everyone can have better mental health.

You will lead a team developing mental health research, economic analysis and policy ideas, as we equip services and decision makers to meet people’s needs and reduce mental health disparities.

Join us in our work driving forward sustainable policy change, tackling inequalities and working tirelessly for social justice and good mental health for all.

General Manager – Charity

Two established and award-winning charitable trusts, pivotal in promoting and supporting volunteering within rural West Northamptonshire communities, are seeking a dynamic and results oriented General Manager. These organisations are merging to form a single charitable trust effectively combining over three decades of dedicated service. 

Integral to the regional voluntary sector infrastructure, the unified entity delivers a comprehensive portfolio of community action services and projects. These initiatives support local voluntary and community groups while empowering individuals to cultivate interests, actively engage within their local community and enhance their overall personal well-being.

The General Manager will oversee existing operations, lead the team towards operational excellence, champion core values, and drive fundraising efforts. We seek a visionary leader with a demonstrable commitment to advancing services for rural West Northamptonshire residents and a pragmatic understanding of the sector.

This is an exceptional opportunity to build upon established successes, and pioneer innovative approaches to support and shape the organisation's vision for the future.

Key Responsibilities:

• Responsible for the daily operational management of the organisation, ensuring regular and comprehensive reporting of operational progress and impact

• Lead and support line managers in their day-to-day activities, fostering seamless integration across the organisation’s diverse projects and services.

• Drive and diversify fundraising activities to secure new revenue streams that underpin organisational growth and enhance impact.

About you

Skills and Experience:

The successful candidate will possess a strong working knowledge of the voluntary, community, and social enterprise sector (VCSE) and exhibit considerable enthusiasm for its growth and development within the region. Specifically, the individual will demonstrate:

• Proven experience in a similar management role, ideally within the charity or non-profit sector.

• Proven experience in people management lifecycle to demonstrate understanding the importance of a positive and inclusive working environment

• Experience in securing and managing funding, including development and ongoing relationship management

• Familiarity with relevant statutory standards and requirements (e.g., CQC, local authority regulations, HSE guidelines).

• Excellent people management, project coordination, and communication skills.

• with a proven ability to inspire and motivate teams.

• A strong commitment to collaboration and effective teamworking with staff, volunteers, and supporters.

• Proficiency in technology and digital tools to support operational efficiency.

• Skilled in conflict resolution and negotiation.

• Ability to foster innovation and growth within the organisation

• The vision to identify and cultivate new funding streams and fundraising opportunities.

Knowledge

• Understanding of the non-profit sector, including regulatory and compliance requirements.

• Knowledge of current trends and challenges affecting charities and community organisations.

• Awareness of local community needs and dynamics.

Personal Attributes

• Passion for the charity’s mission, vision, and values of the organisation.

• High levels of integrity and ethical standards.

• Adaptability and resilience when navigating challenges.

• Empathy, cultural sensitivity, and an inclusive mindset.

• Innovative and proactive approach, with a willingness to embrace change

Qualifications:

• A strong general education is essential, with further specialist qualifications being advantageous.

What we offer

A competitive salary, based on experience.

This is a full-time (37 hours per week), with occasional evening or weekend commitments. However, we encourage flexible working and would be open to discussion around this.

REF-221 212

Finance Manager

ABOUT US – THE GESTALT CENTRE

We are the Gestalt Centre, an established therapy not-for-profit organisation, supporting the mental and psychological well-being of individuals, groups, and organisations. We are a dynamic charity that runs, accommodates, and supports a number of counselling, psychotherapy, personal and professional development courses, and a range of therapeutic practices that enhance mental and psychological wellbeing.

As Gestalt Centre, our relationship with people who work for the centre starts from a place of trust. We see our structure as an organisational shape that we use to organise ourselves. What matters for us is how we all work together. We prioritise collaboration and ‘horizontal’ consultative decision making with individual and collective responsibility and accountability.

OUR VISION is a world were meaningful and fulfilling relationships lead to wellbeing and positive change in people’s lives.

OUR PURPOSE is to promote the mental and psychological well-being of individuals, groups and organisations through Gestalt education, training, and practice.

Gestalt is a life-changing approach to life, counselling, and psychotherapy. It enables people to develop meaningful relationships, navigate change and lead fulfilling lives by creatively utilising their own resources, skills, and strengths.

OUR VALUES

• Awareness and personal responsibility.
• Diversity, equality, inclusion and anti-discrimination.
• Kindness and respect for each other and the space we cohabit.
• Collaboration and community: every person matters and so does the collective.

Ready to make a difference? Join us!

We are seeking to appoint a highly motivated and experienced Finance Manager with strong background in charity finance to join our Executive team. A key role working closely with the CEO, the Executive team and Trustees.

✔ join a highly committed, experienced and collaborative team in a dynamic organisation, with strong collaborative and human-centric practice, growing and changing in innovative ways

✔ deliver a diverse role with opportunities to grow as a professional

✔ join the Gestalt Centre, a beacon of excellence in the therapy world

✔ support people develop emotional and psychological wellbeing and create a world where meaningful relationships lead to wellbeing and positive change in people’s lives

✔ flexible working and hybrid with home working and convenient office location when you’re in the office.

ABOUT THE ROLE

FINANCE MANAGER JOB DESCRIPTION

Role Purpose

The Finance Manager will proactively plan, manage and oversee the financial strategy, operations, and compliance of our dynamic and growing organisation. The role contributes directly to the organisation’s strategic planning and has hands-on oversight of financial transactions, operations, compliance and reporting.  

As the Finance Manager, you will be a member of the Executive leadership team working closely with the CEO on matters of financial strategy and business development - contributing to strategic decisions and providing financial guidance.You’d also be supported by the Finance Manager Assistant and the Bookkeeper.

Main Objectives

• Provide leadership, in-depth knowledge and financial expertise to support the organisation’s strategy, business development and operations. 
• Manage the day-to-day financial operations including payroll, payments, controls and cash flow to ensure sound financial management and accuracy around all financial routines and procedures. Also ensure compliance and accurate reporting.
• Lead on and manage financial planning, budgeting, and forecasting - working closely with the CEO.
• Lead on enhancing procedural efficiencies and streamlining in finance operations.
• Prepare statutory and management accounts. Manage the annual financial audit and implement recommendations.
• Provide and manage sound financial reporting and conduct financial analysis and financial modelling for business development.
• Work with and manage the Finance Manager Assistant and Bookkeeper.

MAIN RESPONSIBILITIES AND ACCOUNTABILITIES

The role works closely with the CEO and is assisted by the Assistant Finance Manager and the Bookkeeper.

Financial Planning

• Lead on financial planning, budgeting and forecasting.
• Conduct financial analysis to support decision-making, highlighting key trends, opportunities and risks. Also scenario planning and financial modelling for growth and sustainability.
• Provide sound financial advice to the CEO, Executive and Trustees also assisting with business planning and strategy and business development.

Financial Management

• Lead on and manage the annual financial audit, including preparation, responding to auditors queries and implementation of recommendations, effectively and in a timely manner. Also filling with the Charity Commission and Companies House.
• Lead on the day-to-day management of financial operations to ensure sound financial management and accuracy of all financial routines and procedures.
• Monitor performance of actuals in relation to budget, income generation targets, approved expenditure and in relation to forecast. Note, analyse and comment on variations and propose adjustments.  
• Prepare quarterly management accounts and reports for decision-making and planning.
•  Advise on and manage investments and cashflow.

Governance: Policies, procedures and financial controls

• Ensure compliance with all requirements and standards in respect to Insurance, Companies House, Charities Commission and HMRC.
• Proactively lead on process improvements as we grow. Includes writing, reviewing and updating finance procedures and policies, in collaboration with the CEO and Executive colleagues.
• Ensure governance documents are up to date. Including Trustees appointment and resignation records, conflict-of-interest forms, and relevant submissions to Companies House.
• Monitoring and mitigating financial risks while maintaining robust internal controls. Also manage credit control and ensure that payments are received on time.
• Ensure financial procedures, policies and reporting systems are updated as required and maintained thereafter.

Accounting

• Supervise and review accounting tasks and records processed by the bookkeeper and the Finance Manager.
• Ensure timely, up to date and accurate accounting practice including journal entries, accruals, phasing and reconciliation.
• Ensure accuracy of income and expenses allocation and coding, including deferred income and monthly reconciliations.
• Review and update coding structures and nominal coding, clearing accounts and reconciliations in collaboration with the CEO and finance colleagues.

Payments and Payroll

• Manage effectively payroll, tax and pension submissions, banking and associated procedures.   
• Ensure all payments are made, received and acknowledged in an accurate, compliant and timely manner.
• Maintain up to date records of financial calculations regarding payments and fees for tutors, assessors and other stakeholders.

Contracts Management

• Ensure that operational, building, insurance and supplier contracts are up to date and renew them as required. Includes utility bills, IT and telephone.
• Prepare and issue employee contracts (working with the CEO/HR).

Support service delivery

• Calculate and prepare courses fees and other financial information for reviews and to support decision-making
• Liaise with students to offer and manage payment plans
• Ensure financial queries by colleagues, collaborators, students and practitioners are dealt with effectively and in a timely manner.
• Support the integration of financial and operational systems.

People Management

• Supervise, manage and support the Finance Manager and Bookkeeper, ensuring and supporting high performance and wellbeing.
• Recruitment, induction and professional development of the finance team. Also ensuring team members understand and adhere to organisational policies and procedures.

ABOUT YOU

PERSON SPECIFICATION

Qualifications and experience  

• Qualified or part-qualified (final stage), for example ACA, ACMA, CIPFA, CIMA.
• Minimum 3 years relevant financial management experience working with a charity/not for profit.
• Good experience of sound accounting and financial management in the charity/not for profit sector. Good knowledge of charity accounting and the Charity SORP.
• Sound knowledge and experience of leading and managing the audit process.
• Thorough practical up-to-date understanding of management accounting principles and techniques.
• In-depth knowledge and experience with payroll and pension processes and management systems for accounting functions, including QuickBooks.
• Sound knowledge and experience providing monthly management accounts, year-end statutory accounts and financial reporting.
• Extensive experience of contributing to the strategic, organisational and financial planning processes and leading on budgeting and forecasting.
• Extensive experience in balancing competing complexities of a busy role and prioritising effectively, forward planning and working to tight deadlines.
• Sound experience working effectively with confidentiality and GDPR in mind and in line with organisational policies and practice.
• Good experience with organisational realities, challenges and opportunities in the charity sector.
• Experience of working well within a multidisciplinary team (desirable).
• Experience facilitating or leading change and growth (desirable).

Qualities

• Awareness of self and others alongside a learning and growth mindset
• Leadership and management with kindness, integrity and collaboration
• Excellent communication and interpersonal skills including ability to communicate financial concepts and information in accurate, simple and clear ways and work collaboratively across teams and at a senior level
• Proactive dynamic leadership and project management skills and ability to apply big picture thinking. 
• Excellent numeracy skills with attention to detail, sound analytical and problem-solving skills. 
• Ability to be flexible and adaptable in a dynamic organisation.
• Ability to receive and provide feedback, learn and grow as a professional
• Creativity, resourcefulness and an open mind to be able to see opportunities, embrace challenges and facilitate resolution of any issues.
• Ability to work under pressure and to tight deadlines.
• Passion and commitment to the Gestalt Centre values, work and direction
• Commitment to equality, diversity, inclusion and anti-discrimination.
• Excellent IT skills, including advanced Microsoft Excel skills and accounting software systems
• Competency using MS Office, email, online platforms and learning management systems

Make a real difference in the lives of D/deaf & disabled people in Islington.

At Disability Action in Islington (DAII), we are a user-led Deaf and Disabled People’s Organisation providing free, independent advice and advocacy. Our work is rooted in the social model of disability and focused on empowering people to overcome barriers, access their rights, and live independently.

We are looking for a compassionate and skilled Advice Worker to join our small, committed team. You’ll support disabled residents with advice and advocacy on key issues such as welfare benefits, housing, health, and social care—helping people navigate complex systems and secure the support they’re entitled to.

What you'll do

• Provide one-to-one advice and casework on a range of social welfare issues
• Support clients with applications, reviews, and appeals
• Advocate on their behalf with agencies such as the DWP, housing providers, and the council
• Keep clear case records and contribute to service improvement
• Work closely with the Advice Services Coordinator and wider team

What you'll bring

• At least 1 year’s experience in advice, advocacy or support work 
• Knowledge of welfare rights, housing, social care, and health systems
• Excellent communication and case management skills
• A client-centred, trauma-informed, relational and inclusive approach 
• Confidence working with people facing complex and multiple barriers

Why work with us?

• Be part of a values-led, user-led organisation rooted in community
• Deliver life-changing support in a role where your work is truly valued 
• Join a collaborative, supportive team with a strong sense of purpose

Are you an experienced bid professional with a proven track record of securing contracts and crafting winning proposals? If so, we want to hear from you! 

Job Title: Bid Manager and Writer 

Salary: £42,000

Location: Islington, London with hybrid working structure. You will also be expected to travel across our services which include London, Luton, Bedford, Brighton, and Kent, as well as our other locations to attend market engagement and bid related activities and attend regular service visits. 

Shift Pattern: 37.5 hours per week, Monday to Friday 09:00 - 17:00

About the Bid Manager and Write Role: 

We are seeking a skilled and experienced Bid Manager and Writer to join our dynamic Bid Team within the Development, Marketing, and Communications Department. This role is critical to driving our growth, securing new opportunities, and retaining existing contracts.

In this hands on role, you will hit the ground running, using your previous experience and knowledge to gather information and will utilise this to write competitive bids and proposals which can help secure new opportunities for the growth of our charity. SIG is a complex, growing organisation, supporting those with various complex needs in residential and non residential settings. Our Business Development team are vital in securing new and existing contracts to grow the services that we can offer to our residents and participants.

You will lead on competitive tendering processes, crafting high-quality bids and proposals that align with our mission and values. You will take ownership of the end-to-end bid process, from market engagement to submission, ensuring compliance and quality at every stage. You will work closely with senior directors, commissioners, and internal stakeholders to develop compelling submissions that meet financial targets and organisational goals. You will work independently but also part of the wider bid team, collaborating with subject matter experts as required. 

Overview of key responsibilities:

• Lead on the development and submission of competitive bids, ensuring they are delivered on time and to the highest standard.
• Collaborate with senior directors and internal teams to secure approvals and budgets for bids.
• Produce high-quality, engaging proposals that clearly articulate SIG’s vision, services, and value to commissioners and funders.
• Build and maintain positive relationships with internal and external stakeholders, including senior leaders and commissioners.
• Conduct market research and stay informed about trends in social care, healthcare, and procurement to inform bid strategies.
• Work closely with the Bid Coordinator to draft, review, and finalise submissions.
• Attend market engagement events, service visits, and approval meetings to gain insights and represent SIG.  

What are we looking for?

• Proven experience in bid and proposal writing and management, with a track record of securing new contracts and retaining existing ones.
• Exceptional writing and proofreading skills
• A keen eye for attention to detail
• Ability to produce high-quality, engaging content.
• Ideally, we would love someone who has experience within securing bids and proposals within the voluntary, social care, or healthcare sector.
• A good understanding of social care, healthcare, or procurement, with the ability to translate complex needs into compelling bids.
• Confidence in liaising with senior stakeholders, including directors and commissioners, and leading approval meetings.
• Strong project management skills, with the ability to prioritise tasks, meet deadlines, and work independently in a fast-paced environment.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and experience using tender portals.
• A self-motivated, proactive individual who can take ownership of bids and drive them to successful completion.
• Alignment with our values of Ambition, Empowerment, Transparency, and Inclusivity

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• Be part of an organisation which believes good care and support improves lives.
• Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles. 

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.  

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Bid Manager | Proposal Writer | Bid management | Proposal Writing | Stakeholder Management | Strategic Planning | Market Research | Partnership Building | Organisational Growth | Innovation | Attention to detail | Business Development | Proofreading | Bid Writing 

Scheme Manager 

Manchester - Ardwick

£23,505- £27,178

Closing Date: 27th May 2025 

Do you have current knowledge of social housing and an understanding of the issues affecting older people? Are you seeking a new challenge where you can make a positive difference? If yes, we would love to hear from you! 

As our client's Scheme manager you will provide a housing management service to tenants in their Over 55s housing schemes, and the wider community, which promote independence, health and well-being. You will be their voice, advocating on their behalf and providing them with information on the facilities that are available, putting new tenants and their families at ease about what they can expect. You will  complete Health and Safety checks to ensure they always deliver a high standard of service and will encourage tenant engagement and involvement to ensure the health and wellbeing of tenants You will enjoy the company of our tenants and interact with them daily to ensure they are providing the best possible care that you would want for a family member. You will manage repairs and ensure tenants are kept up to date on the progress, monitoring contractors and visitors to the scheme, making sure that their policies are adhered to all times.

With knowledge and experience of the needs of older people, you will be passionate, working with our tenants and will appreciate the importance of providing great customer service. You will have a strong customer focus and will demonstrate empathy, patience, humour and a ‘can do’ attitude.  You will be accustomed to responding quickly to service demands, working with integrity, tact and diplomacy ensuring appropriate confidentiality is maintained. 

If you believe you have the right qualities to encourage, support and help our tenants to live independently, building a community within their scheme then please apply now! 

They offer a great range of benefits including:

• 25 days holiday per year plus bank holidays. The office is closed over Christmas (25th Dec to 1st Jan inclusive), and a holiday purchase scheme

• Company pension scheme with 11.4% employer contribution   

• Company funded access to a health cashback plan (HSF UK), where you can claim back costs of everyday health treatments such as optical, dental and much more.

• Enhanced sick pay with up to 6 months full pay and 6 months half pay  

• Enhanced maternity and paternity leave

• Health and Wellbeing Support including an employee assistance programme, free counselling, mental health first aiders and numerous wellbeing initiatives  

• Employee perks via Perkbox

• Learning and development to support you to develop the skills you need to fulfil your role and progress in your career  

• Commitment to Equality, Diversity and Inclusion

• As a small to medium sized employer, their employees achieve variety, early responsibility, the opportunity to work on their own initiative, to work closely with other people (including senior management) and to have their voice heard.

Equality, diversity and inclusion are paramount for our client. They are proud to have a team of employees from diverse backgrounds, and they embrace diversity in all that they do. They positively encourage applications for employment from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

They are a Disability Confident employer, and they will work to ensure reasonable adjustments are in place where possible throughout the recruitment journey and into employment. 

Please note that this role requires an up-to-date enhanced DBS check. 

If you are ready to take the next step in your career and meet the criteria outlined above, we would love to hear from you. 

About Gaddum

Gaddum is a mental health and carers charity supporting people of all ages. As well as providing services we act as an anchor institution to support the sustainability and development of the wider VCSE sector. Our vision is for every individual and community we walk alongside to have equitable health, wealth and self.

Our Mission

Being almost 200 years old, Gaddum has seen some of the most challenging and inequitable times in the UK’s history, and the world we are living in is still one where so many don’t have the opportunities or resources they need to achieve their aspirations. Today we continue our mission – and we will do this by supporting, influencing, and campaigning as we push for equitable health, wealth and self.

We amplify the voices of the communities we serve, and we empower individuals to overcome challenges by listening, supporting, and advocating for their needs.

We believe…

• everyone has mental health, and it is as important as physical health

• life can be hard, and everyone needs a helping hand sometimes

• everyone has a right to support, when and how they need it, and that no one should be overlooked

• in being of service by holding the whole individual at the heart of our approach and embracing solutions that lie within communities

• there is injustice in the world but both systems and society can change for the better

• we can be agents of positive change; working with others, learning from diverse lived experience, and advocating for fairness

Our Values…

…are our foundations – they are what holds us firm in uncertain times, and they are our reference point for all that we do.

We value:

Being Heard: no matter why or how someone finds their way to us, we will listen

Collaborative Curiosity: harnessing our skills, knowledge, talents and the insights of others, we create new possibilities by exploring with people

Purposeful Work: paying attention to others’ needs and voices, we channel our resources into actions and outcomes that matter to the people we serve

Meaningful Connection: treating every individual as a whole person, developing relationships through empathy and acceptance

Thoughtful Safe Services: providing clear reasons for decisions and efficient, safe and effective practices, we earn confidence and trust by focussing on quality

Role Purpose

The purpose of this role is to provide operational leadership and oversight of the Carers Manchester Volunteer Programme and support the wider development of the Volunteer Programme at Gaddum. The Volunteer Coordinator will work with Carers Manchester colleagues to ensure volunteers feel equipped and supported to use their skills and lived experience in a range of established volunteer roles.

They will also work with the team to develop and recruit volunteers for new roles that support Carers Manchester to deliver on its aims and objectives. The role will involve maintaining close working relationships with our Central Team, Health & Safety systems, and compliance responsibilities. 

All staff are expected to work within all Gaddum policies and procedures. This role is subject to a basic DBS check.