Service development manager jobs

Employability Manager (1030)

We're currently looking for an Employability Manager to join our team at St. John's this year.

You'll lead the design and delivery of our college-wide employability programme, ensuring our autistic learners and those with additional needs are prepared for meaningful work opportunities. From developing enterprise projects and supporting our Supported Internship programme, to building partnerships with local employers, you'll play a key role in shaping aspirational outcomes for our learners.

You'll also manage a small team of Employability Coordinators, collaborate with curriculum and transitions staff, and embed employability across the learner journey—from skill-building to successful job placements.

This role would particularly suit someone who has:

• Experience working with SEND learners in an educational or employment setting

• A strong understanding of inclusive employment and supported internship models

• Knowledge of the Gatsby benchmarks and Preparing for Adulthood framework

• A background in careers advice, experience working in Further Education (FE) colleges, or demonstrated experience supporting young people with SEND

• Excellent partnership-building and project management skills

• Line management experience and a collaborative leadership style

In return, we offer generous annual leave, ongoing CPD, and a supportive team that's passionate about delivering real‑world outcomes for young people with additional needs.

This is a brilliant opportunity to drive change, shape strategy, and make a lasting impact on the lives of our learners. 

Shortlisting is scheduled for 13th January 2026, with in-person interviews to take place at St John's College on 21st January 2026

Equal opportunities monitoring 

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Documents

• Employability Manager St J (002) - 2025 - (updated) (3).pdf (455.52 KB)

Please see the full job pack on our recruit page, you'll be forwarded here once you press apply. 

THE ROLE:
The Service Manager plays a central role in ensuring that every young person who engages with Empire Fighting Chance receives high-quality, personalised support.

In this role, you will ensure that every young person who connects with Empire Fighting Chance receives an outstanding experience. You will oversee the full journey of young people through our programmes. From referral and assessment to onboarding, scheduling and progression. You will ensure their experience is safe and impactful.

You will champion a safety-aware culture across the organisation, embedding safeguarding into everyday practice and leading on case management and risk mitigation. This role is key to building a strong operational foundation for our Centre of Excellence in Bristol. Through strategic management, attention to detail, and a commitment to continuous improvement, you will help shape an environment where young people feel safe, supported and empowered.

WHAT YOU’LL DO:
1. Manage the recruitment of young people

Accountable for the recruitment of suitable young people onto the programmes of Empire Fighting Chance.

• Implement a robust referral criteria process to ensure that Empire Fighting Chance targets the young people that it best supports.Contribute to the development of a ‘bank’ of recommended organisations to share with those young people who do not meet the charity’s referral criteria.
• Contribute to the development of a ‘bank’ of recommended organisations to share with those young people who do not meet the charity’s referral criteria.
• Ensure the recruitment of young people for different Empire programmes meets organisational, grant and contractual targets.
• Provide oversight of all referral partnerships held by Empire Fighting Chance, ensuring all are working as well as they can.
• Ensure the charity collects robust and accurate information from referral partners on young people signposted to Empire Fighting Chance.
• Contribute to building intelligence of local systems within Bristol to shape how we recruit young people, including understanding the education, Special Educational Needs and mental health landscapes.
• Ensure the recruitment of young people onto EFC programmes follows a robust quality assurance process, using data to inform and strengthen existing processes

2. Manage the triaging and scheduling of young people
Accountable for ensuring young people participate in the right programme with the right coach mentor or therapist at the right time.

• Improve the prioritisation criteria to ensure that the charity fast tracks individuals who are most in need of support.
• Identify new approaches to managing the charity’s waiting list, ensuring the programmes can meet their needs and offer the correct resources to support them.
• Implement our assessment process to ensure Empire Fighting Chance gains a full and accurate understanding of each young person’s needs and circumstances.
• Implement a process to match young people with the most appropriate Empire Fighting Chance programme and coach mentor/therapist.
• Strengthen the scheduling process of young people’s programmes at Empire Fighting Chance.

3. Manage a safety aware culture
Accountable for developing of a culture where safeguarding and safety are embedded into every aspect
of our work.

• Champion a safety-aware culture across the organisation, embedding safeguarding into everyday practice.
  Be a key part of the safeguarding team and ensure robust safeguarding practices are implemented across all areas of the charity.
• Lead on safeguarding case management, including referrals, reporting, and liaison with external agencies.
• Identify, assess and mitigate safeguarding risks in programme delivery and organisational operations.
• Empire Fighting Chance is a charity (1156690) and a company limited by guarantee (08752389) registered in England and Wales.

4. Manage young people’s ‘Empire Experience’
Accountable for Empire Fighting Chance giving young people the best possible experience (outside of the delivery of programmes).

• Identify and implement improvements to The Mill boxing gym to ensure that young people feel safe and have an enjoyable experience (while retaining the look and feel of a real boxing gym). 
• Oversee the onboarding process to ensure that young people have the best possible start to their Empire experience.
• Work alongside the Head of Programmes and Community Outreach Manager to develop a ‘bank’ of local organisations and services that young people can be referred onto during or after their programme. Ensure this information is shared with coaches and therapists so they can communicate it to the young person.
• Oversee the offboarding process that will support young people to continue their development after leaving Empire Fighting Chance (e.g. resources and pathways for young people – internally and externally).
• Use data and insights from young people to improve their experience.

5. Manage the provision of family liaison/support
Accountable for providing support to parents/carers of young people.

• Work alongside the Family Liaison Officer to enhance the information, advice, guidance and support provided to parents and carers to ensure young people engage with their programme.
• Oversee the development of practices and interventions that can provide support to parents and carers that will, in turn, have benefits for young people.

6. Line management of a team
Provide strategic direction to a small team in a supportive manner.

• Provide clear direction, support and motivation to team members, ensuring the Centre of Excellence objectives and the experience of young people is central to all decision making.
• Set clear performance goals and expectations for each function area within the operations team to ensure EFC programmes are operating to the highest standards and at optimal capacity.
• Ensure the team receive regular CPD and are equipped with the skills and knowledge to best support young people (many with complex needs).

Extended closing date: Sunday,10th Jan, 2026 23:30

JOB TITLE: Lead Youth Services Worker (Northern Ireland)

RESPONSIBLE TO: Director, Northern Ireland

HOURS OF WORK: 25 hours a week (flexible with some evenings)

LOCATION: Office based, with travel across Northern Ireland.

DURATION: Fixed Term – 5 Years 

SALARY / GRADE: Grade 5 (£30,738 - £33,921 FTE)

KEY WORKING RELATIONSHIPS

•Adopted Young People in Northern Ireland

•  Director Northern Ireland & Northern Ireland staff

•  Wider AUK youth staff

 •Representative staff from educational establishments.

PURPOSE OF THE ROLE

To develop, implement and evaluate the Banter Project youth service in partnership with adopted young people in Northern Ireland.  These young people range in age from 14-25 years and live throughout Northern Ireland.  The role will primarily work with the project participants, but has additional relationships with community organisations, educational establishments and employers to ensure that all project goals and outcomes are efficiently and effectively met.

MAIN DUTIES AND RESPONSIBILITIES

• To lead the development and delivery of all elements of the Banter Project adopted young people’s service within Northern Ireland in a fun, interactive, interesting and an ability appropriate manner.

• To support the project participants to play an active role in the design and implementation of a programme of monthly activities for adopted young people. Sustaining and developing a monthly social hub, supporting the development of basic life-skills, and preparation for opportunities in further education, training, employment.

• To support a Youth Advisory Group (YAG) in its role to enable adopted young people to steer the Banter Project while developing skills which promote independence, personal development, social and life skills, leadership, and community involvement.

• To organise and supervise the work of the Youth Services Support Worker to deliver the Banter Project. 

• To provide opportunities to connect with, and signpost to, relevant services, particularly those who work with care experienced young people.

• To develop and implement robust monitoring and evaluation to review individual goals, track progress and impact, via data and analysis of outcomes to assess effectiveness and areas for improvement.

• To record service activity using the electronic data management systems to collate in preparation for reporting and learning opportunities.

• To gather output and outcome data from the Banter Project service in accordance with the quality assurance systems within AUK. 

• Work with other staff members to deliver a high-quality project for our adopted young people and their adoptive parents.  Work as part of a team to contribute to a positive work environment and shared goals. 

• To attend internal and external training/meetings as appropriate, to remain connected with broader adoption issues, relevant policies, working practices, and network with other youth work providers in Northern Ireland.

• To engage in supervision and professional development.

We are looking for a dynamic and experienced programme manager who will oversee The Advice Workforce Development Fund (AWDF). AWDF is a collaborative programme dedicated to strengthening and sustaining the social welfare advice sector in London. The role will coordinate and run steering and advisory groups, and ‘task and finish’ groups, working with cross-sector stakeholders to enable the implementation of recent recommendations generated by research commissioned by the programme, and help with monitoring and evaluating the project and funded projects under this programme. The successful candidate will have strong project management skills, a commitment to social justice, and a track record of delivering impactful support to external partners.

The workforce development programme was created after working closely with a group of funders and advice sector representatives who are now steering group members. The programme has reached an exciting stage, as it transitions from a foundation-laying and research phase into more of a focus on influencing and implementation of the learning generated to date, while also maintaining and strengthening new and existing relationships. This role, with support from the Head of Sector Support and Grants and the CEO, will oversee the continued development and delivery of this exciting partnership into the longer-term. This role will also work closely with the Propel initiative under London Funders to ensure effective coordination of work is done at all levels.  

The House Manager has full accountability of the management of Crawford House and the efficient day-to-day running, ensuring rooms are allocated appropriately and families are supported. The House Manager is required to implement and comply with our policies including health and safety, equal opportunities, safeguarding, data protection and security guidelines together with hospital policies, if applicable. 

Coeliac UK is looking for a Commercial Business Development Manager to drive growth for our Crossed Grain Trademark (CGT) and Gluten Free Accreditation (GFA) schemes.

Job Title: Commercial Business Development Manager
Contract Type: Permanent
Hours: Full Time (35 hours per week)
Location: Hybrid – High Wycombe (regular home working by agreement)
Salary: £42,000–£46,000 (DOE)
Salary Band: Commercial (CO3)
Benefits: 36 days holiday (including bank holidays), enhanced parental leave, private counselling service
Closing Date: 4th January 2026

In this crucial role you will build strategic partnerships with brands, manufacturers, and hospitality groups, expanding commercial opportunities. The Commercial Business Development Manager role combines commercial strategy with purpose, supporting people with coeliac disease and advancing research.

Key Responsibilities:

• Lead commercial growth by expanding the portfolio of CGT and GFA partners and achieving agreed revenue targets.
• Develop and deliver strategic account plans, including cross-sell opportunities such as Gluten Free Academy training.
• Identify, pitch and secure new business opportunities across food manufacturing, retail and hospitality sectors.
• Build and maintain strong relationships with senior stakeholders, positioning Coeliac UK as a trusted commercial partner.
• Manage contracts, renewals and compliance while ensuring alignment with accreditation standards.
• Use CRM systems to oversee pipeline development, track performance and provide accurate revenue reporting.

About You:

We’re looking for a commercially minded and relationship-driven professional who brings a blend of sector insight and strategic thinking. The ideal candidate will have:

• Proven experience in business development, account management or B2B sales, ideally within food, hospitality or FMCG.
• A strong track record of meeting revenue targets and driving commercial growth.
• Excellent negotiation, influencing and communication skills.
• Strong analytical, digital and CRM skills, with the ability to interpret commercial data.
• Strategic thinking with the ability to spot opportunities and shape long-term plans.

About Coeliac UK:

Coeliac UK is the charity for people who need to live without gluten. For over 50 years we've been helping people with coeliac disease and other gluten-related conditions live happier, healthier lives. We campaign for better food access, fund medical research, and provide trusted support to our community.

Closing date: 4th January 2026
Please note: First interviews will take place on 13th and 14th January 2026, with second interviews on 21st and 22nd January 2026.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Candidates may also be searching for similar roles such as: Business Development Manager, Commercial Manager, Key Account Manager, Partnerships Manager or B2B Sales Manager.

Coeliac UK is an equal opportunities employer and we are determined to ensure that no applicant, employee or volunteer receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

No agencies please.

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Job Description
As the Operations and Visitor Experience Manager, you play a pivotal role at CSC, with full
responsibility for our Centre in Cambridge Science Park and our secondary site, currently in
Wisbech.
An essential part of your role is to drive CSC’s direct revenue streams connected to the Centre.
You will lead your team in generating public and school bookings, and in overseeing community
audiences, private hires, and other groups, ensuring every visitor enjoys a seamless and
welcoming experience. You will also take a proactive approach to increasing visitor numbers,
expanding CSC’s membership base, and researching and developing new revenue-generating
initiatives that strengthen our long-term sustainability.
Your expertise in creating and implementing exhibition spaces will be instrumental in bringing to
life our annual delivery calendar of science themes, which is strategically curated to attract and
engage our audiences while supporting the delivery of our Programmes. You will oversee an
annual budget covering the shop and site facilities.
You will work closely with the Outreach and Innovation Manager to prioritise, schedule, and
maintain products and content in line with CSC’s core Programmes and commitments, ensuring
impactful experiences for all audiences. In collaboration with the Marketing and Communications
Manager, you will plan and execute advertising campaigns targeting both the public and schools.
You will also coordinate with the Corporate Partnerships Manager to develop opportunities for
corporate partners to support on-site exhibitions and events, ensuring agreed partnerships are
effectively tracked and delivered.
Beyond operations, you will champion excellence in STEM engagement, providing both positive
and constructive feedback to the Engagement and Logistics Lead to ensure CSC’s offerings
remain best-in-class. This is an opportunity to shape the visitor experience at CSC, ensuring it
remains dynamic, inspiring, and accessible to all.
Key Responsibilities
● Create a welcoming and engaging environment for all visitors to our centres.
● Support and line-manage the Delivery and Sales Administrator and the Finance and
Operational Support Manager.
● Take overall responsibility for Health and Safety across CSC sites, ensuring full compliance
with requirements at both centres. Implement corrective actions where needed, and
oversee training and incident management to maintain a safe and well-managed
environment.
● Achieve annual direct income revenue targets across Visitors, Membership, Shop, Schools,
Parties, and STEMtots (under-fives), track progress, report findings, and take corrective
action as needed.
● Develop and implement strategies to increase visitor numbers and drive membership
growth.
● Research, plan, and execute new revenue projects to diversify CSC’s income streams.
● Oversee asset records, maintenance priorities, budgets, contractors, and expenditures
across the Cambridge and Wisbech sites, ensuring the effective sourcing and delivery of
third-party exhibits and content.
● Deliver an annual plan for exhibition-floor themes, events, and site management,
coordinating with the Outreach and Innovation Manager and the Engagement and Logistics
Lead to align activities with multi-year programmes, partner commitments, and internal
schedules such as training and exhibit maintenance.
● Establish a multi-layered feedback system to collect, analyse, and act on visitor insights,
continuously enhancing our offering.
● Oversee CSC’s volunteering and work experience programme, ensuring recruitment,
induction, and ongoing support are delivered to a high standard.
● Work with the Director of Business Development to identify and address barriers for
schools, supporting bursary applications and additional funding opportunities.
● In coordination with your team, ensure the shop is stocked with appropriate products to
maximise sales, support at-home engagement with STEM after a family visit and promote a
message of sustainability.
● Increase school bookings through strategic planning, aligning with schools’ annual planning
cycles, targeted outreach, and the effective delivery of engagement programmes.
● Work with the Marketing & Communications Manager to plan and deliver advertising for
exhibitions, events, and school engagement, ensuring effective promotion of activities at
both the Cambridge and Wisbech centres.
● Manage the budget and oversee all contractors and expenditures related to the Cambridge
site and Wisbech.
● Provide financial support, working closely with the Director of Operations and Engagement
to ensure CSC’s operational sustainability.
Essential Criteria

Experience managing a visitor attraction, including responsibility for income targets and
cost control.
● A creative and engaging mindset, with a proven ability to work with a team to create
intriguing and popular spaces.
● A thorough and operational approach to planning, risk management, and the continuous
improvement of processes.
● Demonstrated success in increasing visitor numbers and driving membership growth
through strategic planning and effective execution.
● Experience in researching, planning, and delivering new revenue-generating projects.
● A strong track record of increasing school bookings through targeted outreach and strategic
programme design.
● Comprehensive knowledge of health and safety management, including experience in
leading compliance activity and training across multiple sites.
● Strong financial acumen, with the ability to support budgeting, forecasting, and operational
financial oversight
● Excellent verbal and written communication and presentation skills.
● A strong drive to deliver timely, high-quality outcomes in everything you do.
● Proven ability to adapt quickly and effectively to changing priorities.
● A commitment to equity, diversity, and inclusion.
● A collaborative work ethic, enabling you to work effectively with colleagues and partners
across a wide range of projects.
● Competent and confident in using standard computer applications.
● Achieve a satisfactory enhanced DBS check
● Full clean driving license
● Confident in using IT platforms, databases, and digital communication tools.
Desirable Criteria
● A passion for staying up to date with worldwide developments in science, technology,
engineering, and maths.
● Experience in using spaces to support learning or community development.
● Knowledge of sustainability practices in operations and visitor engagement.
● Project management qualifications or equivalent experience.
● Experience with CRM systems and membership platforms
● Experience in science communication or in working with families, adults, and children.
● Strong customer service skills and experience.
● Level 3 or equivalent qualification in a STEM subject.
Working Conditions

The primary location for this role is Cambridge Science Centre at Trinity Centre, Cambridge
Science Park, CB4 0FN; however, travel to secondary sites and the main office will be required.
One working weekend per month will also be required.

Job Title: Service Manager

Location: Derby City (office based)
Salary: £40,627.32 per annum
Contract type: Permanent, Full Time 

Hours: 37.5 hours per week. As part of this role, you will be required to work from site and participate in an out-of-hours on call rota.

This is an opportunity to join Refuge as a Service Manager to lead on the delivery of high-quality services to the women and their children living in our refuges and survivors of domestic abuse supported by our community outreach service.

We are recruiting for Service Manager who is passionate about supporting survivors who are impacted by domestic abuse and other gender-based crimes.  This is a multifaceted, fast paced, and exciting role where you will join our team in Derby to lead on the delivery and development of high-quality refuge and outreach services for survivors of domestic abuse and other gender-based crimes.

Our service provision in Derby includes culturally specific service for South Asian women as well as a specialist multiple disadvantage support worker who support survivors facing enhanced needs.

The post holder will provide line management and support to the accommodation based and the outreach service staff. This will include providing supervision on complex and high-risk cases, overseeing operational emergencies, and ensuring high standards of casework. You will also ensure that all service users in refuges and the outreach service always receive a high-quality support service in line with Refuge’s policies and procedures.

The Service Manager will lead on the delivery of the multiagency aspect of work, working jointly with the Refuge teams and wider stakeholders to deliver best services to the survivors.

Candidates must have proven experience of providing direct emotional and practical support to vulnerable people, managing, and motivating staff, managing casework as well as working within multiagency setting.  In addition, you must have an excellent knowledge of domestic abuse and other gender-based violence and its impact on survivors.  

You will have knowledge of relevant criminal and civil law legislation, as well as Housing and Health and Safety legislation.   

As member of the management team, you will be required to participate in an out-of-hours on call management service.

The service manager will be responsible for ensuring that contractual and other funding requirements are met fully, this includes ensuring that the services operate within the allocated budget and that Refuge’s high-quality standards are maintained. The role may involve visiting potential sites and contributing to the establishment of new services in conjunction with the development team.

The job involves working closely with staff that support survivors and their children who are experiencing domestic abuse and other gender-based violence.

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 22 December 2025

Interview Date: 8 and 9 January 2026

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Services Manager – Complex Needs & Community
Reference number: 313
Responsible to: Director of Complex Needs and Community
Working hours: 37.5 Hours per week
Rate of pay: £38,000 - £39,000 per annum 
Working base: One of 7 Herts Mind Network Wellbeing Centres closest to home
Area covered: The role requires travel across Hertfordshire to our Wellbeing centres, community partnerships and external organisations

About Us

For over 50 years, we have supported the people of Hertfordshire with their mental health. We offer a range of Community Support services which provide advice, information, onward referral and holistic outreach support to people who are experiencing mental ill-health or who need help with their mental wellbeing. Our high quality services are flexible and we help people to resolve real-life difficulties and to improve their own independence, quality of life and wellbeing. Each year, we help 15,000 people experiencing mental ill health.

We are a local Mind, affiliated to national Mind, the leading mental health charity in England and Wales. This means that we are an independent charity responsible for raising our own funds through contracts, grants and fundraising.

About our Complex Needs & Community Services

The successful candidate will manage and develop the Complex Needs and Community Teams at Hertfordshire Mind Network. The Services Manager will be responsible for leading a variety of services currently including the Flourish (asylum seekers and refugees) contract and the Primary Care Network contract. As the services grow and develop, other services/projects may sit under this post.

About the role

The role requires travel across Hertfordshire to our Wellbeing centres, community partnerships and external organisations and is responsible for a team of staff and volunteers who work within Complex Needs and Community teams across the county.

As a Services Manager you will be an integral part of the Senior Management Team (SMT) and work in partnership with Complex Needs Team Leaders and the other Service Managers across the Charity. Reporting into the Director for Complex Needs and Community you will be directly responsible for the efficient and effective delivery of two or more of our Services and a key member of the Herts Mind Network Safeguarding team.

Responsibilities of the post

• Support the Director of Complex Needs and Community with effective running of the complex needs and community services.
• Build strong relationships and liaise with commissioners and partner organisations.
• Manage the Flourish and PCN contracts.
• Work closely with all key delivery partners across the system to ensure the service is responsive, inclusive and easy to access.
• Support the development of services by promoting and being responsive to changing needs.
• Oversee the recruitment and management of client facing staff.
• Be a strong safeguarding level 3 champion and manage/support referrals.
• Ensure all policies and procedures are current, understood by staff and that they are working within these policies and procedures.
• Monitor outcomes and evaluate the service, ensure all KPIs are met.
• Process referrals and manage and prioritise all administration tasks associated with the service, including Payroll and expenses submissions.
• Be part of the Senior Management on call rota (out of hours), attend SMT meetings as required and support the work of the wider SMT. 
• Maintain and enhance service delivery standards and effectiveness.
• Contribute to the service development by working alongside the Directors to evaluate service delivery and produce progress and monitoring reports.

Benefits

• Annual leave entitlement of 25 days per year pro rata, rising to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays).
• Birthday leave day.
• Cash plan health cover (after 6 months employment).
• Eligibility for blue light card.
• Employee Assistance Programme.
• Ongoing training relevant to your role.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of applications is 9am on January 15th 2026.
Interviews to be held on Wednesday 28th of January 2026
N.B. Please quote reference number 313 when completing your application for this role.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.

The Sick Children’s Trust is the charity that gives families with a seriously ill child in hospital a comfortable place to stay and a friendly ear to listen in one of our ten ‘Homes from Home’. We are looking for a House Manager who is hardworking and has excellent people skills to manage our ‘Homes from Home’  Stevenson House supporting families at The Royal London Hospital. 

You will be responsible for managing the house including working with the hospital to admit and welcome families, property maintenance, daily administration and compliance such as health and safety, and will be hands on with light domestic duties to prepare rooms for families and ensure the house is maintained to a high standard. 

Your experience to date could come from a variety of sectors and roles such as office administration, facility management, housekeeping or health and care sectors to name a few. What we are looking for are candidates who can: 

• Take the responsibility for running a house and the service it provides
• Manage a small team 
• Carry out checks to ensure compliance to rules and regulations 
• Demonstrate good IT skills 
• Prepare and manage a budget and finance tasks to include income generation (training and support given) 
• Empathise with families to support them during difficult times 
• Demonstrate strong personal skills to work with colleagues and hospital staff professionally 

To apply please send your CV and a covering letter setting out why you are suitable for the role and how you meet the requirements set out in the job description and person specification 

Overview

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. 

Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives and grow as individuals.

We are looking for someone to support the Services Manager to lead he delivery and development of a Housing and Severe Multiple Disadvantaged team within an integrated drug and alcohol service.

As the Strategic Lead at Change Grow Live you will support the Service Manager to lead and develop the service to provide safe, easily accessible, non-judgemental, and confidential services, which support service users to achieve their personal goals. This is a new role to the service and will lead on the coproduction of a substance misuse and housing team, supporting people to maintain their tenancy whilst supporting the coordination of any unmet needs adopting the MEAM approach.

This is an excellent opportunity for someone who has experience in a similar field looking to take the next step in their career.

Where: Nottinghamshire

Full Time Salary: £45,585.72 - £47,792.23 Dependent on experience (pro rata for part time hours) 

Hours: Full time, 37.5 hours per week

Responsibilities

About the role:

• To manage and coordinate the activities of the service, including management of the staff team, sessional workers and volunteers, so that the service runs efficiently and effectively, making the best possible use of financial and human
• To provide line management, supervision and leadership to achieve performance outcomes and quality in line with service level and contractual
• To maintain excellent communication and partnerships with local commissioning bodies, sub-contractor partners, statutory and third sector agencies and other key contacts.
• To oversee the monitoring and evaluations of the service offered to clients and actively engage, involve and consult with service users regarding on-going service
• Under the line management of the Services Manager make the best possible use of financial and human resources to ensure delivery within the agreed service

About you:

• Considerable experience of working at a management level within substance misuse services including alcohol and criminal justice with a clear understanding of the need for and ability to deliver quality services
• A demonstrable understanding of performance management frameworks, effective governance and quality management.
• Knowledge and understanding of the possible recovery pathways available across whole treatment and recovery systems including community, residential and Children and Young Person provision.
• Experience of managing project development and leading a service operation
• Experience of working within contracts, service agreements and service delivery systems
• Excellent leadership and Change Management skills

What we will give to you:

• 25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us. 

• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme

• Contributory pension scheme
• A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
• A friendly and supportive team
• Training, career development & progression opportunities
• Refer-a-Friend scheme

If this sounds like you and you’d like to begin your journey with Change Grow Live, then we’d love to talk to you.

Please note: This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level and vetting by the HMPPS / National Probation Service at recruitment stage as well as ability to maintain clearance on an ongoing basis

Direct applications only — we will not be engaging agencies for this vacancy.

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

Salary Range (pro rata if part time)

CGL points 41 to 43 (£45,585.72 - £47,792.23)

ILW / OLW /Fringe

N/A - Outside London Weighting Area

Interview Date

9/1/2026

Closing Date

21/12/2025

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Business Development & Partnerships Administrator

Salary: £26,607

Contract: Permanent

Hours: Full-time

Location: Hybrid (40% office-based)

Start date: ASAP

Reports to: Business Development & Partnerships Manager

About Suzy Lamplugh Trust

The Suzy Lamplugh Trust is the UK’s pioneering personal safety charity, founded in memory of Suzy Lamplugh, a young estate agent who tragically disappeared while at work in 1986. For almost four decades, the Trust has worked to reduce the risk of violence and aggression through education, campaigning, and support, helping create a society in which people are safer and, feel safer in their everyday lives.

About the Role

We are seeking a proactive and organised Business Development & Partnerships Administrator to support the Trust’s commercial activities, including training, consultancy, and digital products.

This is an exciting opportunity for someone who enjoys building positive relationships, delivering excellent customer service and sales experience, and supporting smooth operational processes. Your role will be central to responding to client enquiries, coordinating bookings, preparing materials, supporting marketing activity, and maintaining accurate records. You will work closely with the Business Development & Partnerships Manager to deliver high-quality client experiences and contribute to the growth of the Trust’s commercial income, which supports our wider mission to keep people safe.

Key Responsibilities

Client Support & Administration

· Respond promptly to new business enquiries, prepare quotes, and schedule introductory calls.

· Process bookings, maintain CRM records, and ensure all follow-up actions are completed.

· Support trainer deployment and logistics, ensuring accuracy of client information.

· Gather and organise client feedback after sessions, highlighting any issues to the Manager.

· Maintain positive client relationships to encourage repeat business.

· Support basic outbound sales activity, including follow-up emails and sharing product information.

Marketing & Communications

· Assist with the delivery of digital and marketing campaigns, including preparing content and scheduling posts.

· Maintain accurate commercial information on the Trust’s website.

· Prepare materials for events, trade shows, and conferences and represent the Trust when required.

· Track marketing activity performance and maintain enquiry/campaign records.

Product Quality & Development

· Support administration of the training consultant pool, maintaining documentation and onboarding records.

· Coordinate quality-assurance processes by collecting feedback and organising observations.

· Support updates to training materials, consultancy packs, and digital product content.

Person Specification

Essential

· A strong interest in the mission and values of the Suzy Lamplugh Trust.

· Experience in administrative support within a customer-facing or commercial environment.

· Strong organisational and time-management skills with the ability to meet deadlines.

· Confident communicator (written and verbal).

· Ability to work independently and collaboratively in a small team.

· High attention to detail and accuracy in data entry and record keeping.

· Strong IT skills, particularly Microsoft Office (Excel essential).

Desirable

· Experience using Salesforce or similar CRM systems.

· Experience in a charity or small organisation.

· Experience supporting sales, customer service, or marketing functions.

· Knowledge or experience relating to the VAWG sector.

Personal Attributes

· Positive, proactive, and adaptable.

· Self-motivated, reliable, and organised.

· Logical and solution-oriented.

· Supportive team player with a “can-do” attitude.

Special Requirements

This role is hybrid, initially requiring on-site attendance at our London office until the successful completion of the first probation review (typically 3 months).

Application Process

To support a fair and values-based recruitment process, all applicants are asked to submit:

1. CV

2. A covering letter to outline:

a.  how your personal values align with the values of the Suzy Lamplugh Trust

b. What do you think good customer service looks like

This forms an important part of our assessment process and helps us understand your commitment to our mission. Please note that CVs sent without a covering letter will not be considered.

BIND UK is a specialist team offering expert advice and guidance to organisations that are determined to deliver practical, positive and permanent impact to the UK’s Food Waste Challenge. We believe change is created not by a handful of people doing sustainability perfectly, but by everyone doing a little something. Find out more about our values and purpose here. 

About Eat Smart 

Eat Smart is a successful primary school educational programme born in the NE of England designed to inspire children and schools to reduce food waste and build sustainable food systems. We deliver engaging resources and learning experiences that empower schools and pupils to have more ownership of their kitchens/dinner halls, improve student wellbeing, and have increased environmental awareness.

Since 2018 Eat Smart has enabled 70 schools in North East England to rescue their food waste by over 25%, equivalent to saving 6,000 meals worth £13,000 per school, per year, and our expansion to other areas of the UK has already begun. With an ever-growing data set and credibility for school food waste prevention, we have increasing potential to affect school food policy and deliver food waste prevention interventions on a national level. 

As we expand our delivery across the UK, we are seeking a dynamic and strategic Development Manager to lead the expansion via a franchise model, build partnerships, and oversee the operational excellence of our growing network.

This is a pivotal leadership role focused on scaling the Eat Smart model nationally. The postholder will drive growth by developing regional and national partnerships, securing funding streams, recruiting and onboarding delivery partners, and ensuring quality and impact across all Eat Smart schools and organisations. 

You will combine strong operational management with strategic business development — ensuring Eat Smart continues to grow sustainably, aligning with Bind’s aims and values. 

Key Responsibilities 

Strategic Growth & Project Development 

• Co-develop and deliver a UK-wide expansion strategy for Eat Smart
• Develop and manage the franchise/licensing model for national delivery partners
• Lead on the recruitment, onboarding, and support of partner organisations to deliver the Eat Smart programme effectively 

Funding & Partnership Development 

• Identify, establish and nurture partnerships with national and local government agencies, policy makers, school bodies and funders
• Build strategic relationships with relevant education, environment and community organisations 
• Research relevant funding opportunities for delivery partners and Bind
• Support delivery partners with the submission of funding applications 

UK Network Management & Evaluation 

• Co-design/develop the Eat Smart monitoring and evaluation system to monitor KPIs and the environmental and social impact of Eat Smart across the UK
• Lead on the management of the monitoring and evaluation system, supporting delivery partners where necessary 
• Create local and national impact reports for Eat Smart and use insights to inform improvement and growth 
• Manage the support network of UK delivery partners, ensuring they are able to deliver the programme effectively 
• Assist delivery partners with meetings with Local Authorities and catering organisations 

Marketing & Communications 

• Co-design and lead on delivery of annual Eat Smart conferences
• Represent Eat Smart at events, conferences, and networking opportunities across the UK 
• Manage Eat Smart UK social media channels 
• Develop digital and print materials to support programme promotion and recruitment

Person Specification

Essential: 

• Align with Bind’s values. If you are this, we can teach you the rest!
• Understanding of third sector grant funding landscape and experience in successful bid writing 
• Strong project management and organisational skills 
• Experience in partnership and stakeholder recruitment and management
• Ability to lead, inspire, and develop teams of partners remotely
• Experience with monitoring, evaluation, and reporting frameworks
• Entrepreneurial mindset with a passion for improving environmental and education outcomes. 
• Excellent written and verbal communicator and proficient in IT systems (shared documents, spreadsheets, Zoom/Teams/Meet, social media, website editing and emails) 

Desirable: 

• Interest in, and awareness of, food waste on a local and global level
• Experience in business development, franchise management, or operational leadership
• Experience working in education, environment or social impact sectors
• Knowledge of primary school systems 
• Experience of community engagement in the UK 
• Full driving license and access to own vehicle 

** A Disclosure and Barring Service (DBS) Enhanced Disclosure Check will be required for the post, but a clean DBS certificate is not essential for the role - we will review employees with a criminal record on a case-by-case basis. **

What We Offer 

• Opportunity to shape and lead the national growth of an amazing educational programme 
• A collaborative, mission-driven environment with real social and environmental impact 
• Flexible working arrangements and supportive leadership. Many of our Eat Smart staff choose to work term-time only 
• Remote working, with an office in Newcastle's Ouseburn Valley 
• Being part of a small and passionate team, who believe in a positive disruptive mission to change the food waste landscape across the UK. 

Key Information

• Deadline for all applications is Mon 12th January 2026 at 9am – applications received after this date will not be considered.
• In-person interviews will take place on 21st January 2026 in Newcastle.
• Based in Newcastle’s Ouseburn Valley but this role can be worked remotely/hybrid (some UK-wide travel required incl. a trip to Newcastle minimum monthly)
• Contract: 30-32 hours per week (with the option of increased hours during term-time and reduced hours in school holidays). 
• The start date will be end of February 2026, but start dates will be discussed at interview.
• We will contact all applicants as soon as possible to inform them of the status of their application.

Kingston Bereavement Support

Service Manager

Kingston upon Thames (On-site)

£45,000 - £49,000 (DOE) pro rata

Part-time 0.4 or 0.6 per week depending on experience and availability.

Permanent via Website

About The Role

Kingston Bereavement Support (KBS) is the only bereavement service in Kingston Upon Thames. We are a registered provider to local GPs and an organisational member of the Childhood Bereavement Network. We are organisational members of British Association for Counselling and Psychotherapy, and we work in accordance with their Ethical Framework.

The Service Manager will provide strategic leadership in the development and delivery of a  high-quality service for our clients. This role will drive continuous learning, service improvements, and strong partnership engagement to ensure that KBS provides the best support possible. We are looking for a committed and passionate person who can work as part of a small team to provide a professional, effective, and quality service, ensuring that equal opportunities are available for everyone.

The ideal candidate will have:

• Experience of managing experienced staff including personal development and objective setting.
• Experience of managing, monitoring and evaluating service or organisation provision.
• Practical experience of operational functions, ideally including IT, finance and marketing.
• A track record of fundraising through grants and other channels.
• Excellent leadership skills demonstrated in organisations experiencing major change.

Recruitment Process

Safeguarding the children, young people and adults we support is our top priority. We are committed to recruiting candidates who share this commitment to safeguarding, and we therefore apply robust recruitment and selection procedures to ensure all candidates are appropriate for the roles they apply for and are appropriately screened prior to appointment including DBS checks and social media background checks.

Please read the Job Description and Person Specification documents and complete the application form.

If you have any questions about the role or process, please get in touch. 

We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented within our organisation.

No agencies please.

Closing date for applications: Midday Tuesday 6th January 2026

Interviews:   Likely to be online week beginning 19th January 2026

Our Benefits

We are a small and dedicated team.

• Annual Leave of 25 days and eight Bank Holidays (pro rata according to contracted hours).
• Access to learning and development to enable you to progress your career.
• An attractive pension scheme.