Service director jobs in barnet, norfolk

SANE is a UK-wide mental health charity working to improve the quality of life of anyone affected by mental illness. It aims to raise awareness and understanding of all mental health conditions; fight to improve frontline mental health services for individuals and carers; provide support, information and guidance through SANEline, our Call Back service, email and text support; and promote and host research into causes, treatments and therapies through its Prince of Wales International Centre for SANE research.
 

About the role:

SANE would love to hear from anyone with experience and enthusiasm for administration and working with data. The Services Delivery and Data Officer is key to all of the services that we deliver to people affected by mental illness, including daily planning of calls to people facing crisis and distress, and working with data to produce research, reports and case studies.

Please note: This role may close early if a suitable candidate is found, please do not delay in submitting your application as interviews are taking place on an ongoing basis
 

Closing date: Midday Wednesday 24th September 2025
 

To apply: Please complete your application before the closing date, addressing all areas on the person specification and tell us why you want to work for SANE. Applications without a supporting statement will not be considered.

Job Description

1. Working with SANEline Managers to triage contact requests to the wider Services Team and liaising with colleagues to ensure workflow.

2. Regularly updating the call back spreadsheet and creating daily reports.

3. Maintaining accurate and confidential information on all databases used within the Services Team.

4. Reading and hearing messages from people asking for support from SANE on all call back platforms.

5. Responding appropriately to disclosures and escalating safeguarding to relevant staff.

6. Extracting performance data and assisting with the preparation and production of information and reports for the Services Operation Manager and Director of Services, including the preparation of case studies.

7. Identifying trends and patterns to inform the needs of the Services Team.

8. Supporting with analysis of quantitative and qualitative data for the annual feedback survey.

9. Keeping abreast of all relevant legislation and regulatory standards, working within the requirements of GDPR.

10.  Ensuring all work is done in accordance with our confidentiality and privacy policies and procedures.

11.  Supporting the wider needs of the organisation and working closely with fundraising and media team.

12.  Attending one to ones and team meetings, including minute taking and dissemination of notes.

13.  Undertaking any other duties commensurate with this role.

 

Person Specification:
 

Experience

 1. At least 2 years’ experience of being an administrator, data officer or in an associated role, in an office environment or similar. Essential

2. Experience of extracting, collating and presenting performance or feedback data. Essential

3. Experience of working and developing databases and Excel spreadsheets at a skilled level. Essential

4. Experience of working in a diverse, changing environment. Desirable

5. Experience within a mental health related working environment, relevant volunteering, or strong interest in mental health. Desirable
 

Skills, Knowledge & Attitude

 6. A self-starter with excellent organisational and planning abilities, able to prioritise in order to meet goals and deadlines. Essential

7. Meticulous attention to detail. Essential

8. High quality administration skills which support a large programme of work. Essential

9. Knowledge or active interest in mental health and supporting people affected by mental health conditions. Desirable

10.  Ability to deal with reading and listening to sometimes potentially distressing content. Essential

11.  Strong interpersonal and communication skills both verbal and in writing, and numerical ability. Essential

12.  Ability to work effectively as part of a team and independently. Essential

13.  Skilled in Word, Excel, Outlook, Microsoft Teams.  Essential

14.  Ability to collate and provide statistical information and short reports. Essential

15.  Experience in running surveys or impact reports. Desirable

16.  Committed to SANE values. Essential

17.  Committed to our safeguarding and confidentiality policies and procedures and able to work within them. Essential

18.  Able to work within all organisational procedures. Essential

19.  Ability to work flexibly – each day may be different. Essential

20.  A work ethos underpinned by a commitment to equality and diversity. Essential

Regional Operational Manager

Service: Services and Innovation London

Salary: £42,140 - £46,240 plus, £3,827 Inner London Weighting OR £480 homeworking allowance per annum (£33,712 - £36,992 plus, £3,061.60 Inner London Weighting OR £384 homeworking allowance per annum for part-time, 29.6 hours per week)

Location: Various areas across London

Hours: 29.6 hours per week (part-time)

We offer flexible working arrangements - please see below for more details.

Contract: Permanent

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the

importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

This is an exciting opportunity for a Regional Operational Manager to oversee a portfolio of services across London, driving innovation, operational excellence, and community impact.

The postholder will lead service managers, manage stakeholder relationships and pursue development opportunities across the capital.

Key requirements:

· Proven leadership experience managing services for vulnerable children, young people, and families.

· Strong background in team management, budget oversight, and quality assurance.

· Skilled in stakeholder engagement, partnership building, and service development.

· Experience with tenders, funding bids, and strategic growth.

· Knowledge of safeguarding, compliance, and data-driven performance monitoring.

· Commitment to equity, diversity, and inclusion, with an understanding of intersectionality.

· Excellent communication, project management, and organisational skills.

· A recognised qualification in social work, health, education, youth work (or equivalent), and ideally a management qualification.

We welcome applicants with lived experience of the communities we support.

Main Requirements (for details check the job description and person specification):

· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service

Benefits:

- an annual paid leave entitlement of 30 working days plus bank holidays (pro-rated for part-time hours)

- up to 6% matched-pension contributions

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

·       Follow the link to our website and click 'Apply Now' below to complete our online application form

· Interview date: Held in person on Monday 20th October 2025 at Family Action’s Head Office in London

All appointments with Family Action are subject to satisfactory Safer Recruitment checks.

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role.

To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

The Youth Endowment Fund 

Head of Change – Children’s Services  

Reports to: Assistant Director for Change – Children’s Services, Neighbourhoods & the Youth Sector

Salary: £67,900

Contract: 2 year fixed-term – potential to extend. Open to 0.8FTE for the right candidate

Location: Central London, Hybrid*  

Closing date:12pm on Wednesday 24th September 2025

About the Youth Endowment Fund

We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice. 

Last year, 244 people in England and Wales tragically died after being assaulted with a knife. Of these, 32 were children. Every child captured in these numbers is an important member of our community and society has a duty to protect them. Even when violence doesn’t strike directly, we know that the fear of violence has a terrible effect on children’s lives.

The Youth Endowment Fund exists to try and permanently change things. To succeed, we must build an exceptional body of knowledge about violence affecting young people and how we reduce it. This knowledge has to be both rigorous and highly relevant to those making decisions about how to support vulnerable young people. We need to find out what works and what doesn’t through evidence synthesis, data analysis and qualitative research into children’s lives. We need to convert this into highly accessible content on what works, how delivery organisations need to change their practice and how the systems they operate in need to be reformed. We then need to work with the right people that can make change happen, across systems, policies and practice, to have a real impact on reducing violence affecting children’s lives.

   

Key Responsibilities 

We build demand and interest in evidence across the Children’s Services sector 

This will include: 

• Running events, speaking at conferences and curating webinars to bring evidence to life for practitioners 
• We have great relationships with the people who can make change happen.  

This will include:

• Developing great relationships with senior policy makers, sector leaders and experts, including representing YEF in external meetings and speaking at events.
• Managing a Strategic Advisory Board of leading experts across the children’s services sector and keep members onside and excited about our work.

We deliver our children’s services system recommendations. 

This will include:

• Helping to identify the right recommendations at a system level (such as changes in policy, regulation, inspection, funding, or guidance) that make it more likely highly vulnerable children get access to the right support at the right time. 
• Work out the best way to make our system recommendations happen (due for publication in December 2026) and then do it – persuading the key people to make changes that make a difference.
• Tracking progress carefully, being thoughtful and creative about when and how to change the plan.

We work out the most effective ways to connect people with the evidence, then make those things happen. 

This will include:

• Helping children’s services leaders change how they plan or provide services to better protect children from violence, based on the YEF Children’s Services Practice Guidance – due for publication in May 2026. 
• Creating a plan to get people to follow our guidance, using what we know about how they think and behave. 
• Creating practical tools and resources that help leaders put evidence into action 
• Continuously testing and improving our approach to get better results. 

As a senior member of staff in the organisation you also: 

• Build a culture where it is natural to perform well and support colleagues brilliantly.
• Contribute to setting the strategy, delivering results, and building and modelling the culture that we need to succeed.

About You

You are this sort of person: 

• You know how to make change happen. You combine analytical sharpness with emotional intelligence and real-world experience. You understand why people resist change – and how to move them through it. You’re curious about human behaviour and what drives decision-making. 

• You bring deep experience of the children’s services system. You’ve worked at a senior level in or with children’s services – potentially commissioning support for young people at risk of or involved in violence. You understand how Directors of Children’s Services and other senior leaders think and know how to navigate and influence within the system. 

• You communicate complex ideas clearly. Whether speaking or writing, you break down complicated concepts in ways that make sense to different audiences – without oversimplifying. You bring clarity where others bring jargon. 

• You get things done. You’re organised, delivery-focused, and produce high-quality work, even under pressure. You work independently and to a high standard. 

• You build trust and connect with people. From government ministers to social workers, CEOs to 15-year-olds – you know how to listen, build rapport, and make people feel heard. You’ve led meetings, made strong introductions, and bring people with you. 

• You think big and adapt fast. You’re a strategic thinker who can see the big picture without losing sight of the detail. You’re logical, creative, and open to challenge – always testing and refining your ideas.  

• You understand young people. You get what life can be like for vulnerable young people and you understand the systems and organisations around them. Ideally, you’ve seen this first-hand, whether professionally or personally. 

• You’re committed to equity, diversity, and inclusion. Not just in theory – but in how you work, who you listen to, and what you prioritise. 

You must have this sort of experience. 

• Delivering concrete change in practice or systems that improved children’s lives. You have significant experience in leading behaviour, practice or policy changes within a children’s services setting. You can show how these have been effective in delivering tangible change.  
• Leadership experience in the children’s services system. You’ve worked at a senior level in or with children’s services - especially local authority children's services, commissioning and/or children's social care policy, and you understand how to navigate and influence within these complex systems.

• Firsthand knowledge of the system that supports highly vulnerable children, particularly those at risk of or involved in violence. You understand the barriers these children face and what it takes to get them the right support.

While it’s not a criterion, we’re especially interested to hear from applicants who have lived experience of youth violence.   

It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.   

   

Hybrid Working Details 

The office is based in Central London. Those living in and around London are expected to be in the office for a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month.     

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at the interview stage. 

   

To Apply

To apply, please send a CV, your answers to the three questions below and complete the monitoring form by clicking on "Apply for this" button by 12pm on Wednesday 24th September 2025.

When applying for this role, please ensure that your cover letter can answer, within a maximum of 1000 words, the following questions:   

Improving practice or systems 
1. Can you describe a time when you successfully supported children’s services leaders to improve practice or systems? Please include the scale and context of your experience. (maximum 500 words) 

 Developing strategy 
2. Please provide an example of a strategy you developed from scratch and implemented independently. What did you do, what was the impact, what did you learn? (maximum 500 words) 

 Personal and professional experiences in violence prevention 
3. What personal and professional experiences have shaped your understanding of the children’s services sector’s role in preventing violence? (maximum 500 words) 

Interview Process 

This will be a 2-stage interview process. The first stage interview will take place on 9 and 10 October 2025

The second stage interviews are currently scheduled for the week commencing 13 October 2025. 

PLEASE NOTE: We do not sponsor work permits and you will be required to provide proof of your eligibility to work in the UK. 

Benefits Include 

• £1,000 professional development budget annually 

• 28 days holiday plus Bank Holidays

• Employee Assistance Programme – 24hr phone line for free confidential support • Volunteering days - 4 half days per year

• Death in service - 4 times annual salary

• Flexible hours. Core office hours 10am – 4pm

• Financial support including travel and hardship loans

• Employer contributed pension of 5% 

Personal Data   

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.   

  

The Benefits Service within South East London Mind is a well-established offer of support to clients who need to access welfare benefits they are entitled to receive. The service currently provides casework support for people who need to challenge benefits decisions across the three boroughs of Bromley, Lewisham and Greenwich. There is also a cross-area team of volunteers who assist with form filling and all aspects of the assessment process.

We are looking for a Benefits Service Manager with significant experience of working within welfare benefits. You will have a good understanding of the needs of people with mental health problems and the links with welfare issues. You will take responsibility for the quality of support the team deliver to ensure it is robust and accountable. We hope to be able to extend our offer of support in the future so it will be important you have an interest in developing the service.

Applicants should have previous experience of thinking strategically to develop a service and of managing a team to deliver the support. An ability to work independently but collaboratively, to be proactive and show initiative is essential for this role.  

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

Closing date: Sunday 28th September (11:59pm)

Likely interview date: Friday 10th October

We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.

About Us

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website.

Director of Children's Services

Location: Much Hadham, Hertfordshire
Salary: £104,000 per annum
Contract: Full time | Permanent
 
Inspire potential. Champion change. Shape the future.
 
For more than 120 years, St Elizabeth’s has been supporting children and adults with complex needs to live life to the full. Today, we are one of the few UK charities to provide a truly integrated offer — with education, residential care, therapies, and health services all co-located on one specialist campus.
 
Our 60-acre site in Much Hadham includes a school, FE college, seven Ofsted-registered children’s homes, adult supported living, and a CQC-registered health agency. Together, we support around 180 children and young people, many with severe epilepsy, learning disabilities, autism and associated conditions, providing not just care, but opportunity, aspiration, and community.
 
We are entering an exciting new chapter of development and growth. To achieve our ambitions, we are now seeking a visionary Director of Children’s Services to join our Executive Team.
 
The Role

This is a pivotal role, reporting directly to the Chief Executive, with accountability for the strategic leadership and operational excellence of our children’s residential care and health services.
You will:

• Provide strategic leadership across seven Ofsted-registered children’s homes, ensuring they consistently deliver safe, high-quality and person-centred care.
• Lead our CQC-registered Health Agency (nursing, therapies, psychology and clinical services), driving integration and innovation to improve outcomes for children.
• Shape and deliver the long-term vision for children’s services, aligned with our organisational strategy and values.
• Ensure regulatory excellence, building strong, transparent relationships with Ofsted, CQC, commissioners and external partners.
• Act as Designated Safeguarding Lead at Executive level, embedding a culture of vigilance, safety, and empowerment across all children’s services.
• Oversee the admissions pipeline, working closely with local authorities and families to ensure St Elizabeth’s continues to meet demand and future need.
• Drive service improvement and transformation, informed by best practice, evidence, and the voices of children, families and staff.
• Inspire, support and develop a multi-disciplinary workforce of over 200 colleagues, ensuring they are equipped, motivated and valued.

 
About You

You will bring a track record of senior leadership in children’s residential care, health, or social care services, with a strong grasp of regulatory frameworks and quality improvement. Specifically, you will have:

• Significant leadership experience in Ofsted-regulated children’s provision, with demonstrable impact on outcomes and quality.
• A deep understanding of safeguarding legislation and experience of acting as Designated Safeguarding Lead.
• The ability to lead multi-disciplinary teams across care, health, and therapies, and to work in partnership with education colleagues.
• Strong skills in strategic planning, service design, and transformation, with evidence of successful innovation.
• Exceptional communication skills, enabling you to inspire teams, build trust with families, and influence commissioners and regulators.

 
Desirable:

• Experience of CQC-regulated health or therapy services.
• Familiarity with commissioning, contracting, and funding models.
• A professional qualification in social care, health, education or related discipline.

 
Above all, you will share our belief in the potential of every child, and will embody our values of being Aspirational, Joyful, Collaborative and Compassionate.
 
What We Offer

• Salary: £104,000 per annum plus £5,000 welcome bonus (T&Cs apply)
• Annual leave: 30 days plus service-related increases
• Healthcare: Bupa private medical cover
• Pension: Generous contributory scheme
• Wellbeing: Employee assistance, free parking, subsidised meals, and a beautiful countryside campus
• Development: A culture that invests in leadership, professional growth, and continuous learning
• The opportunity to shape one of the UK’s most distinctive models of integrated education, care and health provision

 
This is an on-site role based in Much Hadham. Due to our rural location, a driving licence and access to transport are essential.
 
Apply Now

This is more than a job — it’s a chance to shape lives, influence practice nationally, and leave a lasting legacy.
 
If you are ready to lead with vision, compassion, and impact, we would love to hear from you. For a confidential conversation, please contact us.
 
Lead with vision. Transform with care. Join St Elizabeth’s and help children live life to the full.
 
#INDMGR
 
REF-223 802

Established in 1997, Jigsaw4u provide a range of services for children, young people, families and vulnerable adults experiencing complex social and emotional difficulties across South West London. Jigsaw4u has experienced considerable growth and development over the past several years. Jigsaw4u’s Board of Trustees and Chief Executive Officer (CEO) have recognised the need for dedicated staffing resource to hold the day-to-day responsibility for the service management function as part of our Senior Leadership Team (SLT).

As a member of our SLT, you will help to deliver and shape and the organisation’s vision and strategy. It will be your responsibility to ensure that Jigsaw4u’s services achieve their goals, meet their strategic objectives and achieve our growth targets while being delivered to Jigsaw4u’s exceptionally high standards.

Under the direction of the CEO, the postholder’s areas of responsibility will be to:

• Line Manage the Service Managers, ensuring that their teams are high performing, reporting and data collection is of a high standard and relationships with funders and other stakeholders are outstanding.
• Ensure that the structure of all Jigsaw4u services are optimised to allow for growth and support staff and volunteers (including trainee counsellors/therapists) to develop key skills.
• Maintain knowledge and awareness of best practice within the charitable sector (and other sectors where relevant), to inform and update Jigsaw4u so that we take advantage of the latest approaches to change, innovation and development which can have a positive impact on our beneficiaries lives.
• Work proactively and collaboratively to identify innovation and business improvement within the SLT to define and agree Target Operating Models and oversee implementation and ongoing review. Use insight, evaluation and analysis to continually inform and refine practice.
• Play a full part in the development of the SLT and deputise for the CEO as required. Work closely with the Service Management Team to develop and deliver an outstanding approach to people management, building a learning culture that delivers high quality, extensive support enabling people to achieve their best as a team.
• Represent Jigsaw4u at formal meetings with funders and other stakeholders and through submission of reports and data requests. Establish new, and strengthen existing, external relationships to promote Jigsaw4u’s profile, influence and reputation.
• Ensure compliance with relevant statutory and regulatory requirements, and adherence to relevant professional codes and standards of good practice.
• Support the CEO in funding and tender applications
• Support the CEO and fundraising team in generating income

As a member of the SLT you will be expected, with training and support, to take an active part in supporting the whole organisation. Experience and aptitude to provide calm leadership and a supportive problem-solving approach to practical problems and judgements involving risk is necessary.

As the Director of Services, you will join our leadership team as the driving force behind our service delivery and performance, cultivating an inclusive and supportive culture.

What you’ll do 

• Collectively as a member of the Leadership Team ensure the Charity and Board objectives are implemented and achieved. 
• Have overall responsibility for the strategic oversite and operational management of our services
• Ensure services are user-led, safe, evidence based and sustainable
• Champion our internal culture; specifically driving forward our commitment to being a truly anti discriminatory and inclusive organisatiom

See the job pack for full details

Are you a values-led leader with a passion for delivering impactful services?

We are seeking a Director of Services to lead the development and delivery of national carer support services. This is an exciting opportunity to join a committed senior leadership team and play a key role in shaping the next stage of their strategy.

Remote (UK-based) | Contract until Dec 2026

About the Role

• Lead and inspire a high-performing team to deliver impactful services.
• Use data and insights to strengthen outcomes and ensure services remain responsive and effective.
• Collaborate with the senior leadership team to drive strategic goals.
• Champion diversity, equity, and inclusion in all aspects of service delivery.

This role offers the flexibility to work remotely from anywhere in the UK, with occasional in-person meetings (typically twice a month) in London.

About you

We are looking for someone who brings:

• Proven experience at Director or senior leadership level within a service delivery role (preferably within the charity sector).
• A track record of managing counselling or advice services and involving service users in co-design.
• Strong skills in impact reporting, partnership building, and leading high-performing teams.
• A collaborative and strategic mindset, with the ability to balance competing priorities.
• Understanding of safeguarding and the issues facing carers (experience in the dementia or carers’ sector desirable but not essential).

This is a fantastic opportunity to make a real difference for carers and ensure services remain robust, inclusive, and impactful.

For more information, please submit your CV to .

 Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.

 As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

The Director of Policy, Strategy and Governance is a new leadership role at the forefront of shaping and communicating our strategic direction.

As a member of the executive team reporting to the CEO, the Director will work with school leaders, other key external partners and teams within Camden Learning to drive high standards and grow a school-led system striving for both excellence and equity.

The Director will be responsible for leading, developing and communicating Camden Learning’s strategic direction, including plans for future growth and success. This entails keeping abreast of current developments, not only identifying opportunities and trends but also developing and supporting innovative approaches while ensuring alignment with Camden Learning’s goals.

The Director will be responsible for overall governance effectiveness, as well as provide strategic leadership for school governor services, ensuring effective support for governors in their key strategic and statutory roles. This includes establishing high-quality development and training programmes, the provision of a clerking service and bespoke support for governing bodies, as needed.

We are looking for a leader who can take ownership of shaping this role from day one – a strategic thinker, a skilled communicator, and a champion of inclusive governance. This is a rare opportunity to influence the future of education in Camden and beyond. Your leadership will help us tell our story, measure our impact, and ensure that our strategy remains both ambitious and grounded in the realities of our schools.

Key dates

• Applications close: 9am Mon 6 October
• First round interviews: Tue 21 and Wed 22 October (online)
• Final round interviews: Tue 28 October (in person at 5 Pancras Square, London)
• Start date: As soon as possible (January 2026), to be agreed with the successful candidate.

ImpactEd Consulting is acting as recruitment advisor to Camden Learning on this appointment.

Join us at the Foundling Museum at a pivotal moment in its story. We are seeking an experienced, conscientious and collaborative Director of Development to lead our fundraising and strategic growth. 

With passion, creativity and realism, you will drive philanthropic support, nurture key relationships and be a key contributor to shaping the Museum’s future as we build on its unique heritage and national profile.

You will bring proven leadership, deep understanding of cultural fundraising and the ability to inspire colleagues, supporters and stakeholders to achieve income targets. This is a rare opportunity to make a dynamic impact on a museum with history, relevance and ambition.

Role Overview 

The Director of Development at the Foundling Museum will lead the Museum’s fundraising strategy, driving income generation to support its mission and programmes. This senior leadership role oversees all aspects of fundraising, including corporate sponsorship, individual giving, trusts and foundations, membership schemes, philanthropic campaigns and communications.  

The Director of Development works closely with the Museum's Director (CEO & Artistic Director), Trustees and key stakeholders to cultivate relationships with high-value donors, build strategic partnerships and secure sustainable financial support. As part of the Senior Management Team, this new role will work in collaboration with the Director of Finance (PT) and Director of Commercial and Operations (FT). 

Reporting directly to the Museum Director, the role involves managing a small development team (2FTE) and communications team, setting ambitious targets and achieving actual income goals, ensuring alignment with the Museum’s values and strategic priorities.

The Director of Development will play a critical role in shaping the Museum’s long-term financial resilience, leveraging the Museum’s reputation and impact to inspire and engage supporters from diverse sectors.  

Key duties 

Strategic Leadership 

• Develop and implement a comprehensive fundraising, membership and partnership strategy to support the Museum’s short and long-term goals 
• Work closely with senior leadership and the Board to align fundraising priorities with the Museum’s mission and strategic objectives
• Fundraising 
• Lead efforts to secure major gifts and corporate sponsorships, with a particular focus on individuals, trust and foundations, and corporates 
• Oversee the development of compelling proposals, pitches, and presentations to corporate and individual supporters, including negotiation of corporate and philanthropic agreements   
• Work with trusts, foundations, and statutory funding bodies to secure grants that support the Museum’s exhibitions, programmes and capital projects, ensuring timely and accurate reporting on all grant-funded activities
• Ensure that proper due diligence around potential donors is conducted in line with the organisation’s policies and compliant with the Fundraising Code of Practice of the Fundraising Regulator and other national bodies with which the Museum is registered
• Donor and Partnership Development 
• Identify, cultivate and secure new high-value donors of all types, including individuals, corporate partners, trusts and foundations and statutory funders
• Develop strong professional relationships with the Museum’s existing donors in a warm and personal atmosphere and in alignment with the Museum’s values
• Strengthen existing relationships with key stakeholders, including internal colleagues and board and committee members, to harness their relationships and foster a culture of philanthropy and understanding of fundraising across the organisation
• With the Director of Commercial and Operations, plan and deliver all major Museum events for key stakeholders 
• Lead the team to cultivate the membership base of the Museum
• Leadership & Team Management 
• Manage the fundraising team, providing guidance and support to ensure success in meeting income targets
• Manage the communications team to oversee the brand, marketing, media communications and related budgets
• Oversee digital communications, including website and social media, to increase income generation, philanthropy and partnerships
• Foster a collaborative and results-driven culture within the team, and with SMT across the staff
• Financial & Administrative Oversight 
• Monitor and evaluate the effectiveness of fundraising activities, ensuring that targets are met and that funds are raised in line with the Museum's mission
• Oversee the fundraising budget and ensure efficient use of resources
• Liaise with the Director of Finance to ensure fundraising revenues are accurately tracked and accounted for 
• Ensure complete, accurate and timely processes are conducted around all fundraising activity, including gift administration and acknowledgement, Gift Aid, GDPR compliance, etc.
• Provide regular reports to the Museum Director and Board of Trustees on the Museum’s progress on key projects and targets as articulated in the Museum’s strategic plan
• Public Relations & Advocacy 
• Serve as a key ambassador for the Museum, deputising for the Director where appropriate regarding income generation, enhancing its public profile and strengthening its reputation in the philanthropic and corporate sectors 
• Represent the Foundling Museum at events, donor meetings and public forums 
• Keep up to date on best practice in cultural fundraising and charity sector fundraising and communications, and bring this knowledge back for institutional benefit 
   

Person Specification  

Experience (required) 

• Proven leadership, ideally at least 5 years, in a similar role where philanthropic and grant income is central to the success of the organisation
• Extensive experience of shaping and implementing fundraising strategies that have delivered a step change increase in actual income
• A substantial fundraising track record in securing income from diverse constituencies and across funding types, including personal experience in securing major gifts and managing teams to do the same
• A demonstrable history of innovation and entrepreneurial approaches to identifying income generation opportunities and pushing organisations forward to increase income
• Proven experience of nurturing long and short-term funding opportunities and being the key point of contact for both
• Significant team leadership experience of creating, leading, inspiring and motivating a high performing team and collaborating with a wide range of colleagues and stakeholders
• Strong performance management skills with a proven ability to develop, articulate and champion funding opportunities and gain buy-in among staff and key stakeholders, including board and committee members
• In-depth understanding of relevant UK charity and tax legislation, due diligence processes and policies relating to fundraising

Experience (desirable) 

• Extensive experience of fundraising in arts and / or heritage, preferably in the UK
• Knowledge of effective fundraising in Europe and the US, including tax-effective giving
• Thorough understanding of Data Protection legislation as it relates to fundraising, marketing and communications
• Experience of effective endowment and legacy fundraising strategies
• Personal characteristics and skills (required) 
• Ability to lead, motivate and inspire a fundraising and communications team 
• Excellent written and oral communication skills 
• Highly developed negotiation, influencing and persuasion skills  
• A natural networker who builds confidence and trust and can represent the Foundling Museum at the highest levels and garner respect within peer networks 
• Project management skills and ability to remove any organisational roadblocks that exist in relation to development 
• Resilient, diplomatic and resourceful in solving problems 
• Ability to prioritise and focus on the areas of greatest impact 
• Commitment to the highest professional and ethical standards  
• Strongly numerate with the ability to be entrepreneurial and take measured risks 
• Alignment to the Foundling Museum’s values, communicating clearly, transparently and consistently; having accountability and working as part of a collaborative team towards a common purpose 
• Enthusiasm and passion for the mission of the Foundling Museum and for the importance of increasing engagement with and access to the arts 

Conditions of Work and Benefits 

• £65,000-70,000 full-time salary, depending on experience. We are open to 0.8 FTE at a pro-rata salary.  
• Probation period of 6 months, and notice period of 3 months (1 month during probation)  
• This job will be based onsite at the Foundling Museum. For all our employees, there are opportunities for partial hybrid working if desired; we have an agreed minimum of 60% of working hours that must be onsite at the Museum. 
• Normal working hours are 9.30am to 5.30pm. This role requires some flexibility, including some mornings, evenings and weekends. 
• 25 days annual leave per year (pro rata) + bank holidays (pro rata) + Birthday leave (one day) 
• You will be eligible to join a group contributory pension scheme (3 months after your start date) 
• Free access to our fully-funded Employee Assistance Programme for wellbeing – WISDOM 
• Training support from our online learning platform 
• Discount from the Foundling Museum Shop and local partner businesses 
• Free or reduced-price access to partner museums 
• Access to season ticket, rental deposit and cycle to work scheme loans (3 months from your start date) 
• Please also note that this job description will not form part of your contract or your terms and conditions of employment. Duties and requirements of the role may vary from time to time in accordance with the needs of Foundling Museum, its strategy and the directions from the Museum Director. 

  Application timetable   

• Closing date for applications: 12 noon on Monday 20th October 2025 
• First interview date:  Tuesday 4th and Wednesday 5th November 2025 
• Second interview date for shortlisted candidates: Monday 10th November 2025 
   

How to apply  

To apply please follow the link to our application portal where you will be asked to upload a completed copy of our standard application form you may also attach your CV if you wish. Please note that the job is being advertsised via CharityJob until the 10th October and after this date you will need to go directly to our website to apply where you will have until the 20th October to submit your application.

PLEASE NOTE: On the application portal, where it requests a CV, please ensure to upload your completed Application Form (required), your CV (optional) the Equal Opportunities Form (optional).  

Please get in touch with us if you have any access requirements or queries related to the application process details of how to do this are in the Job description.

If you wish to book a time to have a short informal conversation (phone or video) prior to application with the Museum Director her contact details are in the job description.

Please also note that any offer of employment will be subject to receipt of satisfactory references and  proof of right to work in the UK and also may be subject to a DBS (Disclosure and Barring Service) check. 

ADVOCACY SERVICE MANAGER

Salary: £37,000 £40,000 (dependent on experience)
 

Location: Hybrid – Minimum 3 days per week in our South London office
 

Contract: Fixed-term (Maternity Cover – up to 9 months)
 

Rape Crisis South London (RCSL) is seeking a skilled, passionate, and professional Advocacy Manager to join our team and lead our ISVA and Casework department. 
 

As Advocacy Manager (maternity cover), you will be responsible for overseeing the delivery of high-quality support services for survivors of sexual violence, particularly those engaging with or considering engagement with the criminal justice system. You will manage a team of ISVAs (Independent Sexual Violence Advocates), Caseworkers, and our Advocacy Operations Administrator, ensuring excellence in recruitment, induction, and training.
 

Reporting to the Director of Programmes, you will play a key leadership role within our organisation, working collaboratively with colleagues across our frontline services and our training and prevention teams.
 

What We are Looking For: 
 

• A proven track record in people management and supporting survivors of sexual violence
• Experience working within the violence against women and girls (VAWG) sector
• A creative and collaborative approach to service development and evaluation 

Additional Information: 
 

• This post is open to women only, as allowed under Schedule 9, Paragraph 1 of the Equality Act 2010.
• We are particularly keen to hear from women underrepresented in leadership and management roles within the VAWG movement.
• All positions are based in the UK and require candidates to have the right to work in the UK. 

 
 

How to Apply: 

Please send your CV and a cover letter (up to 1500 words) detailing how you meet the essential and (if applicable) desirable criteria.
 

Please submit your application in PDF format 
 

We reserve the right to close the vacancy early if we receive a high volume of applications, so we encourage early submissions. 

We are seeking a dynamic and dedicated Director to join our team. This pivotal role will be responsible for driving our fundraising efforts, developing relationships, building and managing cross organisational and corporate partnerships, and expanding our network to support and enhance our programmes. The ideal candidate will have a proven track record in fundraising, excellent networking abilities, and a passion for our mission. The postholder is key in the delivery of the organisation’s strategic vision and direction.

The core function of the role will be to help lead the organisation as it looks to expand its services and capacity to serve those with learning disabilities.

Over the last few months, CPF has been looking into upcoming tender opportunities and recently finished a feasibility study which has provided recommendations on some of the most viable partnership opportunities and expanded service provisions that could play a vital role in moving forward. These are built around three main priority areas – sustaining and expanding the advocacy service, building long-term and mutually beneficial partnerships with other organisations that result in additional service provisions, and expanding the use of the current premise to create a warm and welcoming space throughout the week and into the evenings.

The Director will be expected to take on some of the current conversations and plans around the three priority areas of the advocacy service, partnerships and creating a warm and welcome space; identifying the most viable way to bring in sustainable funding for these. The Director will be responsible for fundraising and income generation and they will be expected to identify grants and funding opportunities and varied income generation sources for the organisation. They will also develop fundraising strategies, cultivate relationships with donors and sponsors, identify funding, write bids and explore grant opportunities to ensure the charity has the resources to fulfil its mission.

About Impetus

Our vision is for a society where all young people, regardless of their background, can thrive in school, secure crucial qualifications, and take their first steps into the world of work on the journey to sustained employment in adulthood, for a fulfilling life.

As a leading impact funder, since 2002, Impetus has been helping the best leaders build stronger organisations delivering the most promising interventions that support young people from disadvantaged backgrounds to succeed against the odds. We do this by using our deep expertise and high calibre networks to give the best non-profits the essential ingredients to have a real and lasting impact, through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change.

We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:
• Lost learning through absence, suspensions, exclusions from school.
• Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths.
• The large numbers of young people out of education, training and employment.

These are challenges that are faced by all young people, but they disproportionately affect young people from disadvantaged backgrounds.

You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our charity partners and the young people we serve.

Impetus is a registered charity and our charity number is 1152262.

About the role

Are you passionate about giving all young people the best chance in life? Are you a brilliant influencer and communicator who relishes harnessing great policy, research and communications to realise social change? Do you want to work in a pioneering charity with impact at its core?

Then this could be the role for you. At Impetus we are looking for our next Director of Public Affairs, someone who can inspire our brilliant Public Affairs team and spearhead our communications, policy and research work. This is an exciting senior role, joining our Senior Management Team and working alongside our CEO, board, donors, supporters, portfolio partners and the wider sector to effect real change for young people.

This is an exciting time to join Impetus. We are at an inflexion point, having welcomed a new CEO this year and implementing a new strategy focusing on strengthening and expanding our impact and influence. A big part of that is through our public affairs and communications work; whether influencing policy makers so that all young people regardless of background get the best possible chance to succeed, reducing the gaps in education and employment between young people from disadvantaged backgrounds and their better off peers, or working with government and other funders to prove and expand impactful programmes or communicating our findings, insights and message to a wider range of audiences.

The Director of Public Affairs will work with the CEO and Senior Management Team to raise our profile and influence policy, unlock and steward resource and build new partnerships, in order to facilitate growth in impact. They will do this by getting the most out of our high performing Public Affairs team, which covers policy, research, advocacy and communications - as well as working across teams and with the Board to ensure Impetus is well positioned externally.

We’re proud of the work we’ve achieved to date, developing a strong track record of high-quality research and insightful reports, significantly raising our profile through media relations and stakeholder engagement, building strong sector partnerships and coalitions to drive meaningful change, establishing a wide range of relationships across government and the sector and building strong expertise in the team. We’re delighted that you’re considering joining us to take forward this work to the next level.

Here are some examples of the types of work that the Public Affairs team delivers:
• Our monthly policy newsletter, Impetus Insights
• Our news and commentary and blogs
• Our latest research reports on school engagement, attainment and youth employment
• Our coalitions: The Youth Employment Group and Who is Losing Learning?

For more information on what we’re looking for from our Director of Public Affairs & what a typical week can look like – please view the Director of Public Affairs recruitment pack.

Key responsibilities

Fundraising and income generation

• Work with Impetus CEO and SMT to support the delivery of the Impetus strategy and business plan and deliver the public affairs milestones to time and within budget.
• Champion and contribute to embedding equality, diversity, and inclusion (EDI) across all areas of Impetus' work, ensuring that EDI principles related to Impetus’ mission are reflected in advocacy, stakeholder engagement, communications and public positioning.
• Vision setting and strong line management of the Public Affairs team, developing their capabilities, representing the team at SMT and to the Board and ensuring it continues to make a valuable - and valued - contribution to the achievement of Impetus’s objectives, through building and implementing high quality work plans for the team and ensuring the wider Impetus team is aligned on these.
• Increase awareness, understanding and trust in Impetus among key stakeholders, through regular, thoughtful engagement with the sector and securing high profile media coverage.
• Raise awareness of the education and employment gaps faced by young people from disadvantaged backgrounds and what we can do to break down the barriers they face - through research, policy positioning and effective communications.
• Build a positive reputation for Impetus in government and parliament and among funders, as a source of expertise on how to improve the education and employment outcomes of young people from disadvantaged backgrounds and as a trusted interlocutor and partner, building on and leveraging the many relationships already established.
• Ensure that all advocacy is supported by high quality research and evidence, with our policy and research agenda well aligned to supporting the delivery of Impetus’ strategy.
• Ensure a positive media profile, continuing to build on the base established to build awareness among the media of Impetus’s expertise and content.
• Position Impetus as a ‘sought-after’ collaborative partner for other organisations with shared objectives; including regularly representing Impetus at relevant sector events.
• Support the delivery of our fundraising strategy and the successful delivery of our events programme, in particular, our flagship Transforming Lives Dinner.
• Where appropriate, collaborate with our portfolio partners to support their public affairs work and to leverage relevant partnerships, drawing on their insights to inform Impetus’ work.
• Contribute to the successful performance of the Senior Management Team, and provide expert advice to them, as well as to Trustees, on all public affairs-related activities and in the implementation of the broader strategy, engaging with decisions and challenges across the organisation.
• Oversee the running of our Public Affairs Committee (PAC), leveraging their skills, expertise and influence for the good of Impetus.

Personal specification

Essential

• A commitment to Impetus’ mission
• A commitment to equality, diversity and inclusion
• Experience of leading public affairs / communications / policy at a senior level
  Strong track record of influencing (through policy, advocacy, communications, stakeholder relations)
• Strong management skills including strategy development, people management, budgeting and impact monitoring
• Experience of leading multiple and complex workstreams to achieve measurable results
• Experience of representing an organisation externally; in meetings, media interviews and on public platforms
• Exceptional verbal and written communications skills
• Presence, credibility, motivational skills, natural ability to command respect based on experience, and ability to look beyond own area of expertise
• Proven experience of building and maintaining influential external relationships and strategic partnerships
• Ability to motivate a team and work collaboratively, enlisting support from others
• Knowledge of the education and/ or young people sectors

Desirable:

• Experience of fundraising, including trusts and foundations
• Knowledge of digital communications
• Experience of data management and good analytical skills
• Understanding of, and/or lived experience of, the barriers that young people face, that contribute to the education and employment gap
• Knowledge of venture philanthropy / impact management
• Knowledge of private equity and associated industries

Our commitment to equality, diversity and inclusion

We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.

We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.

We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.

Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.

Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.

How to apply

Please click here to apply.

You will need to:

• Upload a comprehensive CV and supporting statement.
• We will also share our equal opportunities form which must also be completed.

The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.

You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.

The deadline for applications is 11:59pm, Sunday 12th October 2025.

Interviews

First round interviews will take place: w/c 20th/27th October 2025.

Second round interviews will take place: w/c 3rd November 2025.

You will also be required to provide proof of your eligibility to work in the UK.

Personal Data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

The Childhood Trust is London's child poverty charity. We are dedicated to creating opportunities and brighter futures for the 700,000 children growing up in poverty in London. While we work to alleviate today’s impact of poverty, we support children and families to build pathways to become happier, healthier, safer and more resilient, breaking the cycles of inequity. Listening to and engaging with young people who have experience of living in poverty, is critical to ensuring our efforts truly reflect their needs and aspirations.  

As Director of Fundraising, you will be a key member of our senior leadership team delivering on the strategic objectives of the charity with responsibility for raising £4m this financial year in voluntary income for the Childhood Trust across trusts & foundations, corporates, major donors and community.  Delivering growth year on year to support the ambitious plans of the organisation.  Directly managing three ‘Heads Of’ fundraising roles, you will create a new fundraising strategy, steer the fundraising team’s activities, secure funding, and cultivate relationships that fuel our mission. 

Benefits to working at the Childhood Trust include: 

• Competitive holiday package including a day off for your birthday and the days between Christmas and New Year Off
• Enhanced Maternity/Paternity Leave
• Flexible working environment
• Hybrid working, with the expectation of ideally two days in our office in Victoria a week
• Part time hours are considered

To read more about the responsibilities in the role, please read the attached Job description. 

We are aiming to hold interviews the week beginning the 6th October.