Service Director Jobs in Farringdon, Greater London

Crisis Navigator

Closing date for applications 23:59 hours on 9th June 2024

Salary: Up to £37,300 per annum (depending on experience)

To apply visit our wesbite for application instructions

The successful candidate must:

• Be a qualified as a Solicitor (England & Wales)
• Have at least 3 years’ experience and expert knowledge of specialist welfare benefits casework
• Be able to:

- support complex cases requiring representation at Appeals Court or Tribunals

- develop and deliver outreach activities to increase the reach of the service

Summary 

Reports to: Director Research Business Development​ 

Team: Business Development 

Salary range: £30,000-35,000 per annum (depending on skills and experience). 

Location: London, Hybrid (min. two days a week) 

Contract: Full-time Permanent  

​ 

About RUSI  

The Royal United Services Institute (RUSI) is one of the world’s leading research think-tanks in the field of defence, security, and geopolitics. The Research Business Development team was established in 2023 to support RUSI’s nine research groups to meet their annual funding targets by responding to competitive bids, proactively identifying new funding opportunities, and sharing best practice across the organisation.

Team values:  

• Pragmatism – we solve problems and find solutions to complex issues. Action oriented. 

• Drive – we are constantly learning and trying to improve, working to move the organisation forwards. Proactive and independent.

• Professionalism – we treat people with respect and assume good intentions to build strong relationships with our colleagues and other stakeholders. We deliver on our promises and communicate clearly. 

• Positivity – we set an optimistic tone and focus on what we can reasonably do to make a positive difference to the organisation.

• Outcome-led – we want to see results from our work and care about making a tangible difference.

• Curious – we keep an open mind, seek to understand, and bring a diverse set of experiences to the table. 

• Sustainability – we think of the long-term, taking the time to fix issues so they don’t arise again and ensuring that our working patterns are healthy and productive. 

​Main purpose of the post 

We are seeking to appoint a Business Development Coordinator to join a wider team that spearheads RUSI’s research fundraising efforts. Reporting to the Director, Research Business Development, the successful candidate will enhance the institute’s business development activities by providing administrative and coordination support for business development, contracts, and risk management. Working closely with research groups, central services teams, and the senior management team, the successful candidate will be responsible for ensuring that RUSI is well-placed to spot and respond to new funding opportunities and that our contracts are high-quality and executed efficiently. 

This is a highly collaborative role that involves building very strong internal relationships at all levels of the organisation and managing competing priorities and deadlines. We are seeking a team player with a pragmatic and positive attitude and excellent attention to detail, who will enjoy taking on new challenges, using your initiative to solve problems, and seeing your work directly contribute to meeting our short- and long-term goals.

​Key tasks 

Tracking, identifying, and sharing new funding opportunities:  

• Conduct research to identify potential funders and grant opportunities, populate and maintain a prospects tracker. Ensure we have an accurate and current map of relevant funders at all times to draw from.

• Manage the Business Development email inbox, ensuring we are registered to all relevant portals and that we are regularly checking funder portals that do not send notifications. Share summaries of relevant opportunities with the BD Director along with suggested dissemination plan, agree next steps and follow up with appropriate Research Groups.

• Support research colleagues to identify funders to invite to RUSI events and draft outreach emails.

Providing administrative and coordination support on bids, contracts, and new business activities: 

• Assist the Bids Manager with compiling information about RUSI as an organisation, its registrations, policies, organisational structure, banking and insurance details, financial information, and other generic details to be included in bid submissions and for due diligence. 

• Support the Bids Manager/Director of Research Business Development with administration and coordination of specific components on large bids.

Maintaining and improving business development processes and systems: 

• Ensure the business development team trackers (action log, new funding opportunities etc.) are accurate and up to date. 

• Work closely with RUSI’s Legal and Contracts and Finance teams to finalise funder contracts and ensure that final copies are saved centrally, and key information is distributed to relevant teams. Ensure that relevant and accurate funder information is tracked by the finance system for ongoing analysis. 

• Review drafts of subcontractor agreements and work closely with RUSI’s Legal and Contracts team to manage the process for preparing, securing approval, finalising, and sharing sub-contracts. 

• Act as central point of contact for the research funding pipeline, ensure it is functioning as needed and respond to ad hoc questions.

• Manage the team’s Sharepoint page, ensuring that it is useful and relevant for research colleagues, with high-quality templates and guidance.

• In coordination with colleagues on the Communications team, update RUSI’s customer relationship management (CRM) system with accurate, relevant and up-to-date funder information and develop and promote best practice for CRM usage for BD.

• Update RUSI funders on the website annually, ensuring that they are accurate and that we have appropriate permissions to acknowledge them publicly.

• Assist in preparing training materials and internal presentations, including by conducting data analysis. 

• Schedule regular catch ups with research groups, take and share notes in appropriate formats, update trackers. 

• Take accurate and useful minutes and share and follow up on action points after Business Development meetings.

• Establish strong working relationships with research teams, central service teams, and senior management.

• Assist with administrative tasks for the business development team as needed, including setting up tech (Zoom/Teams) meetings, coordinating diaries, and booking meetings.

Managing the institutional Risk Management process:  

• Be responsible for ensuring that risk registers are maintained and updated across the Institute to track risk within the organisation.

• Attend all Audit & Risk Committee meetings to update members on changes to the risk register, and take minutes for each meeting. 

• Work with the COO and Business Development team to ensure that RUSI has in place all policies and procedures across the Institute that are required by funders on various projects. 

• Assist the COO in keeping up to date with all Charity Commission guidance on charity operations and compliance. 

​The above list of duties is not exhaustive. The post holder will be required to undertake such duties that may reasonably be expected within the scope and grade of the role. 

​Person specification 

​Essential Skills and Experience:  

• Professional experience in charity administration, business development, customer service, events management, account management or similar.

• Previous experience in grants administration or project management. 

• Basic knowledge and awareness of common requirements for bid submissions including such items as statements on duty of care, quality assurance, supply chain management, gender, and diversity, equity, and inclusion. 

• Experience in contract administration and completion. 

• An undergraduate degree or equivalent in business, international relations, or related field.

• Team Player – a genuine enthusiasm to help others, collaborate across multiple teams, and to see your work contribute to the benefit of the organisation. 

• Excellent interpersonal skills and ability to work with different personalities and manage confidential information with sensitivity. 

• Strong written and verbal communication skills, able to communicate clearly and professionally on video calls, Teams chat, email and in person. Able to produce clear, accurate and insightful written output, meeting the highest quality standards. 

• Excellent organisation and attention to detail – you can maintain, implement, and improve systems, processes, and databases to ensure that our data and outputs are accurate, thorough and up to date. 

• Outstanding time management skills and a willingness to work flexibly – juggling shifting priorities and competing deadlines, managing people’s expectations effectively. 

• Strong IT and Microsoft skills (Excel, Word, Outlook, Adobe and PowerPoint) 

• An interest in, and knowledge of, defence, security and geopolitics. 

Desirable Criteria: 

• An interest in, and knowledge of, defence, security and geopolitics. 

• Experience in a Think Tank/Charity sector 

​Our expectations 

We expect all staff to abide by and promote our RUSI’s Vision and Values.

    ​ Benefits 

• 25 days annual leave (rising with service)

• Additional days off during Christmas -RUSI Christmas closure days 

• Generous pension contributions at 6% employer contribution,

• Access to 24/7 Employee Assistance Programme 

• Season ticket loan

• Access to free access to RUSI's world leading programme of events and conferences, research materials and library 

• Trained Mental Health First Aiders

• *Enhanced sick pay 

• *Enhanced maternity and paternity leave 

*Depending on length of service 

​Application Process   

To apply, please click on the apply button and follow the instructions.

You will be asked to include: 

•  your CV

•  a Cover letter of no more than one page. 

Closing date: 2nd June 2024 at 23:59pm.  Applications will be reviewed on a rolling basis, and the closing date brought forward if needed. Early application is encouraged. Only shortlisted applicant will be contacted. 

Equal Opportunity and Values  

At RUSI you will be appreciated and valued. Our stakeholders, transactions, and projects are international and diverse, so we work hard to create inclusive teams that support our efforts and each other. We are committed in promoting equality and diversity in our workforce and make it as diverse as the communities we serve. Our recruitment data helps us monitor the effectiveness of our recruitment practices in order that we can continue to improve on creating a more diverse workforce.   

We’re aware that the questionnaire may not capture the rich complexities of our backgrounds and identities, so we apologise if these are not best described. Please note that this data will be kept confidential and separated from your job application. If you are uncomfortable sharing, choose "Prefer not to say" or skip the questions entirely.  

Betknowmore UK is proud to introduce 'Your Voice Matters,' our latest project aimed at addressing the unique challenges of gambling harms within London's Black community. With a focus on removing barriers and reducing stigma surrounding seeking support, our strategy empowers individuals, communities, and faith leaders.

We are looking for an experienced Project Coordinator to join our team and lead the implementation of 'Your Voice Matters.' Collaborating closely with our Director of Support Services and fellow Betknowmore colleagues, you will oversee the delivery of workshops, facilitate focus groups, and participate in community engagement events. Supported by our partnership with The Faiths Forum for London, you will play a pivotal role in fostering relationships within the Black community to maximize the project's impact over the next two years.

This position is primarily home-based, with regular travel across Greater London as required. The role is full-time, offering a competitive salary between £33,000 - £35,000 per annum, dependent on experience and qualifications. Additional benefits include a pension scheme and generous work/life balance. This is a fixed-term appointment for a period of two years, subject to satisfactory role performance.

We seek to promote diversity and inclusion in our recruitment process, recognising the significance of authentic representation in effectively serving our communities. Therefore, candidates from the Black African and Black Caribbean communities are strongly encouraged to apply, as we are committed to building a team that reflects the diversity of those we aim to support.

This protected characteristic qualifies as an occupational requirement within this role, permitted under Schedule 9, part 1 of the Equality Act 2010.

As a growing charity with ambitious goals, you will be instrumental in working towards the following objectives:

• Enhancing awareness of gambling risks and signs of harm among women and minority communities

• Strengthening the knowledge and skills of external professionals, staff, and volunteers in understanding gambling harm and available support services

• Mitigating the stigma associated with gambling harm among women and minority communities

• Building confidence among women and minority communities to engage with gambling harm support services

• Creating opportunities for women and minority communities to contribute to the design and delivery of services tailored to their cultural and social preferences

Primary Objectives

• To cultivate a deep understanding of the distinctive challenges relating to gambling harm within the Black community. You will prioritise stakeholder engagement and be adept at facilitating community workshops, crucial components of the role

• Deliver essential education on the potential impact of gambling and associated harms

• A key aspect of the role will be stakeholder and collaboration management. Betknowmore UK works with partner organisations to ensure the very best standard of care for our clients, and we expect the postholder to demonstrate excellent customer service standards

• Strategically support outcomes to reduce overall inequalities in gambling harms, with a particular focus on Black communities, including women and affected others

Essential Skills & Knowledge

• An understanding of the role of lived experience in addiction recovery
• An appreciation and commitment to inclusivity and strengthening the voice of lived experience to help reduce stigma and contribute to social change
• Knowledge of charity governance, safeguarding and compliance requirements
• Strong administrative and organisational skills
• Experience of working with confidential and sensitive data and following best practices when handling this type of data
• Excellent communication skills, both written and oral, with the ability to communicate effectively with people at different levels
• Strong attention to detail and time management skills
• A willingness and capability to allocate sufficient time, on a flexible basis, to carry out effectively the duties and responsibilities of the post
• Ability to work positively in a team
• Ability to work independently, prioritise, plan and manage own workload
• Understanding of using an Apple Mac and relevant software e.g. Excel, Word
• Empathy with the Charity’s aims and objectives

Desirable Skills

•  Knowledge of gambling and related issues

Please see our full Job Pack before applying.

Rethink Mental Illness and Mental Health UK are looking for an experienced and passionate Head of Corporate Partnerships to join our Fundraising Team.

The Fundraising team is a dynamic group of fundraisers all passionate about raising money for our life-changing work in the mental health and mental illness space. We have a diverse portfolio of income streams across Events, Community, Individual Giving, Legacies, In-Memoriam, Philanthropy, Trusts and Grants, and Partnerships.

Sitting within the External Affairs directorate, we work across both Mental Health UK and Rethink Mental Illness enabling us to harness the collective power of both organisations and deliver nearly £7million to support their work.

How you will make a difference

We are looking for an experienced Head of Corporate Partnerships to join our passionate team of fundraisers to develop and implement an effective partnerships strategy for Mental Health UK and Rethink Mental Illness. Their work will drive income growth and brand awareness, deepen relationships with existing partners and proactively engage new partners.  

This role is suited to an experienced charity partnerships professional who is keen to make their mark in the mental health sector. As a senior leader, you will work collaboratively across Fundraising, Senior Leadership and the wider departments of Mental Health UK, Rethink Mental Illness and other charities in the Mental Health UK group. You will effectively lead and nurture a growing team to evolve our partnership offering, create new and dynamic partnerships and drive an ambitious pipeline with the potential to change the mental health landscape in the business community and beyond.

We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.

*London Allowance is paid for roles that are based within the Greater London area only.

We do reserve the right to close this advertisement early if we receive a high volume of suitable applications. 

Please see further details on our website

You can also follow us on Facebook / Twitter / Instagram and LinkedIn to find out more about the work we do!

Don’t meet all requirements?

If the role sounds exciting to you but your experience, skills or qualifications don’t exactly match every single requirement, we still encourage you to apply, you may be just the right person for our position!

Caring for our people.

We offer a wide range of support. Some of our benefits include:

• PULSE: our recognition, rewards, wellbeing, and benefits platform. Providing access to thousands of discounts and benefits including cashback; reloadable cards; savings etc. As well as being able to thank colleagues and nominate them for awards. 
• Wagestream: gives you instant access to up to 50% of your pay. Also provides a library of expert tools, tips and articles plus, helps you start building a rainy-day pot straight from your salary.
• Wellbeing support: our Wellbeing hub gives physical, emotional, and mental health support. We also have a BUPA Employee Assistance Programme with access to appointments. 
• Taking time for you: we work flexibly –you get to choose where you work, managing your own diary. We have generous annual leave, starting at 25 rising to 30 days, plus bank holidays, as well as your birthday off. We also offer the opportunity to buy and sell annual leave. 
• Planning for the future: We have a contributory pension scheme. 
• Structured Corporate Induction: Onboarding you into the Charity supporting your wellbeing along the way. 
• £300 when you introduce a Friend: receive up to £300 when you introduce a friend or family member. 

Who are we? 

We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”

It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.

Diversity, Equity, Inclusion

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.

Becoming a truly anti-racist organisation

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.

We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.

The Welfare Adviser will provide high quality specialist welfare benefits and housing advice, information and guidance to our service users, referring them internally and externally for additional advocacy and support as required, following organisational policies and procedures, and ensuring fulfilment of regulatory compliance with our Advice Quality Standard (AQS) accreditation, meeting the standards of quality in the delivery of advice services as required. The post-holder will work closely and collaboratively with other advisers, staff team members, interns, trainees, and volunteers as relevant, providing face-to-face advice, by telephone or other digital media.

Main accountabilities​

1. To provide LAH service users with high quality free specialist welfare benefits advice and guidance on income maximisation, that is accurate, effective, and tailored to their particular needs and circumstances.
2. Manage an adequate caseload of enquiries from LAH service users in a condition of extreme financial need, including those who are homeless  (or on the brink of homelessness).
3. To contribute to the development of LAH Advice Programme, which aims to provide frontline, one-to-one advice and casework in key areas of need for the community, including welfare entitlements, housing, employment and immigration.
4. Other accountabilities (Please refer to full job description document). 

To apply please complete the application form attached to this post and the equal opportunities form and send it via email. 

​About RUSI  

The Royal United Services Institute (RUSI) is one of the world’s leading research think-tanks in the field of defence, security, and geopolitics. The Research Business Development team was established in 2023 to support RUSI’s nine research groups to meet their annual funding targets by responding to competitive bids, proactively identifying new funding opportunities, and sharing best practice across the organisation.

Team values:  

• Pragmatism – we solve problems and find solutions to complex issues. Action oriented. 

• Drive – we are constantly learning and trying to improve, working to move the organisation forwards. Proactive and independent.

• Professionalism – we treat people with respect and assume good intentions to build strong relationships with our colleagues and other stakeholders. We deliver on our promises and communicate clearly. 

• Positivity – we set an optimistic tone and focus on what we can reasonably do to make a positive difference to the organisation.

• Outcome-led – we want to see results from our work and care about making a tangible difference.

• Curious – we keep an open mind, seek to understand, and bring a diverse set of experiences to the table. 

• Sustainability – we think of the long-term, taking the time to fix issues so they don’t arise again and ensuring that our working patterns are healthy and productive. 

​Main purpose of the post 

We are seeking to appoint a Bids Manager with experience in managing the development and submissions process for successful research bids, to be part of a wider team that spearheads RUSI’s research fundraising efforts. Reporting to the Director, Research Business Development, the successful candidate will lead the process for preparing high-value bids, including drafting sections of the narrative and reviewing budgets, and be responsible for building central resources to improve and facilitate effective business development operations. This is a highly collaborative role that involves building very strong internal relationships at all levels of the organisation and with external stakeholders and skilfully managing competing priorities, personalities, and deadlines. We are seeking a team player with a pragmatic and positive attitude, who will enjoy learning about RUSI’s research areas and building stronger systems and processes to help us to make Business Development more efficient and successful.

​Key tasks 

• For UK Government, US Government, EU and Canadian Government bids, and bids over £100,000 value to RUSI:

• End-to-end project management of high-quality bids, including tender responses, funding applications and requests to participate. 

• Manage internal and external communications to ensure that the RUSI team, and partners, are aware of evaluation criteria, key themes, deadlines, and other critical information. Agree roles, responsibilities and timelines between key stakeholders.

• Compile and arrange high-quality and compelling bid language working with subject matter experts, draft responses to institutional questions, and offer quality assurance ahead of submission. 

• Review project budgets to be signed off by RUSI’s COO, ensuring that they are prepared consistently and in line with RUSI policies and funder requirements, working with RUSI research teams to achieve this. 

• Serve as the institutional point of contact for the key funders listed above – attend Early Market Engagements/supplier events, funder events, webinars, to ensure you are up to date on their priorities and RUSI is competitive with our bids. Maintain a centralised database and disseminate up-to-date information on each funder’s practices, key dates, preferences, upcoming opportunities etc. 

• For all other bids, review budgets for accuracy, competitiveness and to ensure costs are in line with RUSI’s policies and previous submissions, and, once finalised, seek approval from the COO.

• Work with the Director for Research Business Development, Research Directors and the Deputy Director General to identify and cultivate new relationships within each of the key funders, ensuring that we have good awareness of upcoming plans, expectations and priorities.

• Facilitate links to partner organisations (primes) and build and manage consortia-based relationships to ensure we have oversight of upcoming opportunities and are able to negotiate successful partnerships.

• Ensure use of best practice across research groups in our approach to bids and budgets, and that key documents, outcomes, research impact, and decisions are saved centrally for future use.

• With support from the BD team, develop and execute a plan to inform, train and mentor research and central services colleagues on best practice for bids, including a focus on wider business awareness.

• Respond to due diligence requests received by RUSI from research funders, ensure we have a central database of up-to-date policies and documents required to respond successfully and quickly. 

• Work with the Business Development team to build organisational systems and processes for effective BD, collaborate with BD colleagues to share feedback and ideas, support each other, and develop central projects to improve BD across the organisation. 

• Attend Business Development meetings with research groups and build strong relationships with project managers and project officers, capturing feedback and seeking input to BD processes and practices. 

• Manage the process for new funder approvals with the Deputy Director General. 

• Be a member of RUSI’s Research Committee and report on bid statuses and other relevant information when needed. 

The above list of duties is not exhaustive. The post holder will be required to undertake such duties that may reasonably be expected within the scope and grade of the role. 

​Person specification 

​Essential Skills and Experience:  

• An extensive track record of submitting high-quality research project proposals to the funders listed above, with a demonstrable success rate. 

• Able to produce clear, accurate and insightful written output, setting high standards and enhancing our external reputation through the production of strong bids. 

• Skilled at dealing with high-pressured situations with sensitivity and in a calm manner. 

• A track record of producing and reviewing small, medium, and large project budgets, often with specific funder requirements, and an understanding of how to develop competitive financial bids.

• Strong knowledge and awareness of common requirements for bid submissions, including statements on duty of care, quality assurance, supply chain management, gender, and diversity, equity, and inclusion. 

• Outstanding time management skills and a willingness to work flexibly, juggling shifting priorities and competing deadlines, while managing people’s expectations effectively with the support of the Director of Research Business Development.

• A good understanding of contractual matters and experience in resolving them. 

• Experience in training colleagues on best practice and developing associated materials. 

• Strong IT and Microsoft skills (Excel, Word, Outlook, and PowerPoint) 

• Project management certification such as Prince 2. 

Desirable Criteria: 

• An interest in, and knowledge of, defence, security and geopolitics. 

• Experience in a Think Tank/Charity sector 

​Our expectations 

We expect all staff to abide by and promote our RUSI’s Vision and Values . 

​ Benefits 

• 25 days annual leave (rising with service)

• Additional days off during Christmas -RUSI Christmas closure days 

• Generous pension contributions at 6% employer contribution,

• Access to 24/7 Employee Assistance Programme 

• Season ticket loan

• Access to free access to RUSI's world leading programme of events and conferences, research materials and library 

• Trained Mental Health First Aiders

• *Enhanced sick pay 

• *Enhanced maternity and paternity leave 

*Depending on length of service 

​Application Process   

To apply, please click on the apply button and follow the instructions.

You will be asked to include: 

•  your CV

•  a Cover letter of no more than one page. 

Closing date: 3nd June 2024 at 23:59pm. . Applications will be reviewed on a rolling basis, and the closing date brought forward if needed. Early application is encouraged. Only shortlisted applicant will be contacted. 

Equal Opportunity and Values  

At RUSI you will be appreciated and valued. Our stakeholders, transactions, and projects are international and diverse, so we work hard to create inclusive teams that support our efforts and each other. We are committed in promoting equality and diversity in our workforce and make it as diverse as the communities we serve. Our recruitment data helps us monitor the effectiveness of our recruitment practices in order that we can continue to improve on creating a more diverse workforce.   

We’re aware that the questionnaire may not capture the rich complexities of our backgrounds and identities, so we apologise if these are not best described. Please note that this data will be kept confidential and separated from your job application. If you are uncomfortable sharing, choose "Prefer not to say" or skip the questions entirely.  

Bids Manager 

Summary 

Reports to: Director Research Business Development​ 

Team: Business Development 

Salary range: £45,000-55,000 per annum (depending on skills and experience). 

Location: London, Hybrid (min. two days a week) 

Contract: Full-time Permanent  

Regional Community Fundraiser – North East England 

• Ideal locations include Newcastle, Carlisle, Durham to allow travel across North East England. 
• 22.5 hours per week
• Working pattern to be agreed (with occassional evening or weekends)

About Us
The Fire Fighters Charity offers specialist, lifelong support for members of the UK fire services community, empowering individuals to achieve mental, physical and social wellbeing throughout their lives.

We provide confidential, personalised support to the whole of the fire services community, whether that’s at our centres, over the phone, online or out in communities.

We are looking for an experienced Fundraiser to join our national team who can inspire the diverse communities across the North East of England to unite support for their fire community. 

The Benefits
As an Employee of the Charity, we pride ourselves on ensuring you have great employee benefits along with a caring and supportive working environment.

• Salary of £23,170 per annum (equivilent £38,618 FTE)
• £3,400 p/a Car Allowance (Ts & Cs apply)
• Pension: 8% pension contributions (All pension contributions are paid by the Charity on your behalf. No employee contribution is required, though can be made through a salary sacrifice scheme)
• Paid Annual leave: 25 days’ holiday rising to 27 plus Bank Holidays (pro rata)
• Life assurance: 3 x basic salary
• Access to an Employee Assistance Programme and other support tools

The Role
Building relationships with the fire and rescue services in your area, you’ll become an integral part of the local fire services community. You’ll join a nation-wide team of inspiring and innovative fundraisers, working collaboratively to secure the much-needed income for the Charity. 

Helping to coordinate events, support fundraising initiatives and implement new ideas, you’ll support your people, stations, and offices to raise awareness of the Charity and achieve and exceed income targets, as well as working with local businesses and people to maximise our fundraising potential.

By generating the income, we need to realise our ambitions you will help us to be there for even more members of the fire and rescue community.

This role is subject to a Basic Disclosure and Barring Services Check.

About You
We’re looking for an enthusiastic and innovative fundraiser to join our team, full of ideas and a positive attitude.

You’ll need excellent business and project planning skills, as well as the ability to multi-task and adapt your communication style to your audience.

You’ll be responsible for maximising the potential fundraising income from every initiative you support, so you must be able to effectively engage with multiple stakeholders and build strong networks.

You’ll also be able to support and inspire our volunteers, ensuring that these vital links between our Charity and the fire and rescue services are happy and fulfilled in their roles.

Reporting to the Fundraising Manager, you’ll be an excellent communicator with exceptional organisational skills and a ‘can do’ attitude.

How to apply
More information about us and the role can be found on our website.

Please apply online, via our recruitment portal. 

We reserve the right to close this role early should we receive a sufficient number of applications. Due to the number of applications we receive, we are unable to contact applicants who are not shortlisted for interview. If you do not hear from us within two weeks of the closing date, please assume that your application was not successful this time.

New Horizon provides a range of Youth Work opportunities for young people experiencing homelessness. One stream of work is our Jobs, Education and Training (JET) team. The JET team support with young people to support them into meaningful and appropriate employment, training opportunities, apprenticeships, volunteering, and education.

In this role, you will work with young people 1-1, holding small caseloads, as well as working with young people in groups and delivering employment or education-focussed sessions on a regular basis. You will also source and develop partnerships to create appropriate routes into employment and training opportunities. Alongside this, you will regularly support with delivery in our day-centre and will need to be able to work with young people from a range of backgrounds.

For more details, please see our Job Pack. 

• Starting salary: £31,200
• Deadline to apply: 9am Tuesday 25 June

We are SANE - a leading, independent mental health charity that aims to raise awareness and remove stigma, fight to improve services, provide emotional support and host cutting edge research.

We have been working tirelessly to improve the quality of life of anyone affected by mental health illness for over 35 years and provide emotional support by phone, email and text, 365 days a year.

Will you join us?

SANE is now looking to recruit a Call Back and Data Officer to join our Services Team.

SANE would love to hear from anyone with experience and enthusiasm for administration and working with data. The Call Back and Data Officer is key to all of the services that we deliver to people affected by mental illness, including daily planning of calls to people facing crisis and distress, and working with data to produce research, reports and case studies.

We are looking for an individual with at least 2 years’ experience of being an administrator, data officer or in an associated role. Experience within a mental health related working environment, relevant volunteering, or strong interest in mental health is also desirable. We are hoping you can bring your interest and your experience of high-quality administrative support to empower our team as we strive to expand and improve our emotional support work.

At SANE we strive to create an environment that promotes inclusion, values diversity and provides every staff member with a sense of belonging. So, if you are looking to build a rewarding career, with opportunities for growth and development, within an established, non-for-profit organisation, come and join our friendly team.
 

Closing date:  Midday on Wednesday 19th June 2024

To apply: Please complete your application before the closing date, addressing all areas of the Person specification (downloadable below) and tell us why you want to work for SANE. Applications without a supporting statement will not be considered.

Please note: This role may close early if a suitable candidate is found, please do not delay in submitting your application as interviews are taking place on an ongoing basis.

We are committed to equal opportunities and welcome applications from all sections of the community.

Do you have experience in a policy or campaign role? Do you have a passion for using your skills to improve the lives of older people needing care and their families? Join our team! 

You would work alongside our director to lead Care Rights UK's influencing work. This is a key pillar of the charity’s strategy, pushing for a better care system so that people’s rights are respected. 

This is a varied and diverse role, spanning policy, campaigns and communication work. You would be at the heart of our influential work to raise awareness of quality care, push for new rights and call for reform of the sector. 

You would be welcomed into our small, dedicated, friendly team. You would work alongside colleagues who are experts in their field, with dedicated time for co-learning and sharing knowledge and skills.

You would join Care Rights UK during an exciting period of change, as we invest in growing our services and seek to diversify and increase our reach across the UK. You would work closely with our small team to ensure our policy, campaigns and communication work aligns with our advice service and research. 

The ideal candidate will be a positive, can-do person, with a passion for championing the rights of older people needing care, and an enthusiasm for using your skills to affect change. 

Doctors of the World UK (DOTW UK) is part of the global Médecins du Monde (MDM) network, which delivers over 400 projects in more than 70 countries through 6,000 volunteers. 

Our vision is of a world in which vulnerable people affected by war, natural disasters, disease, hunger, poverty, or exclusion get the healthcare they need. 

Through our health programmes and advocacy, we work to ensure excluded people overcome barriers to realising their right to healthcare. Since opening in the UK in 1998, we’ve raised £10m for overseas programmes, helped 20,000 service users here and fought for healthcare as a human right for all. 

We believe that every person living in the UK has the right to healthcare, and we work to influence public policy and local implementation to reduce health inequalities and ensure access to healthcare for all.

DOTWUK have a fun and friendly finance team in a small, but high-performing function and are looking for a collaborative, experienced and energetic leader for the role of Head of Finance. 

In this exciting role, the successful candidate will provide the organisation with a timely, accurate and relevant financial management service by assuming day-to-day responsibility for the organisation’s accounting function, to enable the senior management team and the Board of Trustees to assess results and performance and make informed, strategic decisions, and ensure the organisation complies with statutory and corporate regulation and requirements. 

You will work closely with the treasurer, directors and managers to enable them to manage their programme finances and support them to report to donors and to devise sound plans for growth and sustainability. 

The UK chapter expects to grow income across all sources, including from institutions and foundations. You will play a critical role in maintaining and building on this success. 

You will also be responsible for and provide input from a financial and management perspective on strategic development and the general organisation-wide structure and management as part of the Senior Management Team. 

Those with lived experience of migration, the asylum system, homelessness, or exclusion from health services are encouraged to apply. 

For more information on the role, including a person specification, please refer to the role profile. 

Closing Date:

Sunday 9th June 2024

How to Apply 

To apply, please submit your CV, covering Letter & additional information form on the link provided. Your CV and cover letter should be clearly tailored to the position and should reference points from the person specification section of the role profile. Interview dates TBC.

Applications which do not demonstrate the essential skills, knowledge, experience, and competencies will not be shortlisted. 

We are looking for an exceptional Centre Manager to help us ensure that everyone who works in and visits our Centre is well looked after and has a fantastic experience. 

The role is based at our beautiful Grade 2 listed building in Southwark. We will consider either a full-time application for a period of maternity cover, or a part-time job share of the role, with the potential to extend beyond the initial period of maternity cover. On application, please detail your availability (and preferences) for working between 16 and 40 hours per week at our Centre. Working patterns can be flexed for the right candidate(s). Remote working is not appropriate for this role. 

Our Centre houses an amazing collection of 25,000 children’s books as well as being a training and event centre for teachers, publishers and everyone else who works with children’s literature and cares about children’s literacy.

This is an extremely interesting and varied job. In one week you could be doing any number of things from ensuring our teachers can access the right equipment for their training, to planning a book launch with our librarian, welcoming our trustees to a meeting, scoping and overseeing maintenance works around our building, or looking after a famous children’s author.

We have a friendly, talented and committed team working both from the building and remotely. We are looking for a special person to ensure everything runs smoothly and efficiently

Reporting to our Director of Finance and Operations (DFO), our Centre Manager will:

• Ensure efficient processes and quality facilities are in place to support the daily operations of our staff, our visitors and other organisations that share our building
• Maintain the building to ensure that the Centre can function as a public space that looks great, and is secure and safe
• Be a welcoming and generous host for visitors to our Charity and for event hires at the Centre
• Support the DFO in maintaining HR systems and processes that adhere to best practice
• Ensure our staff have the tools available to do their best work by overseeing the outsourced IT support company and maintaining our IT systems and assets.

The person we are looking for will have:

• amazing organisational skills and the ability to work and manage others under pressure
• excellent attention to detail and a commitment to evolving systems and processes that make everything more efficient
• excellent customer service skills and experience
• the ability to liaise and communicate effectively with a wide range of people within and outside of the organisation
• a good knowledge of building management and the ability to maintain clear and comprehensive records
• a willingness to engage, negotiate and hold suppliers accountable for quality service provision
• confidence working with (and supporting staff to work with) Microsoft Office and online platforms such as Zoom and Microsoft Teams.

Usual hours are within 9am to 5pm but the post requires occasional out-of-office hours and flexible working in order to fulfil event commitments. The Centre Manager is the first point of contact for any building issues that occur out of hours, supported by our security and external keyholder companies.

A generous holiday allowance is provided - 30 days a year for a full time position (rising to 35 after 5 years service) plus Bank Holidays and closure between Christmas and New Year.

If you are interested in being part of our team and taking on this key role, we’d love to hear from you. We are scheduling interviews as applications are received. Don’t miss your opportunity, apply now with your CV and a statement detailing how your skills and experience meet the requirements of the role.   Please aim to keep your statement within a one page document.

We're seeking an enthusiastic individual to provide a comprehensive administrative service to a busy front line advice centre.

1. To help provide an effective free advice and representation service for people largely living or working in East London or elsewhere within England and Wales.

2. To provide a comprehensive administrative service to a busy front line advice centre. This comprises responding to enquiries through both telephone, email and face-to-face, ensuring that each enquirer is assessed for suitability for our services, specifically with a view to Legal Aid funding, booking clients for legal advice appointments and signposting those we cannot assist directly.

3. You will be working closely with our Housing Team and provide some support to other legal area teams.

BACKGROUND

The Helen Bamber Foundation (HBF) is a pioneering Human Rights charity supporting refugees and asylum seekers who are the survivors of trafficking and torture, including gender-based and ‘honour-based’ violence. From our offices we provide specialist medical consultation, therapeutic care, legal protection and practical support to survivors of human rights violations by helping men, women and children heal the emotional and physical damage they have suffered through torture, trafficking or other forms of cruelty.  We also take the learning from our work to develop partnerships to increase survivors’ access to services, and use the learning generated by our clients and partners to drive system change.

Since August 2020, Asylum Aid has been part of the Helen Bamber Foundation Group. Asylum Aid operates as an independent charity, led by its own Executive Director within the group structure.  For over thirty years, Asylum Aid has been providing legal representation to some of the most vulnerable people seeking asylum. It has built an expert service, delivering vital and life-saving services in some of the most complex legal cases, with a particular speciality working with unaccompanied children, survivors of trafficking, torture or other forms of human cruelty, and stateless people. In this role you will support both charities alongside the Operations Manager.

OVERVIEW OF THE ROLE

As the facilities coordinator, you will be responsible for maintaining a secure and well-functioning work environment in our building. You will be responsible for performing regular building safety and security checks, maintaining the office and ensuring the office is tidy each day you are present.  There is the possibility that this role will be increased to full time in the future.

HBF currently has an office in Camden and will be relocating to Old Street in September-October 2024.  And Asylum Aid has an office in Westminster which will be in use until at least the end of the year. In this role you will therefore be responsible for the conducting necessary tasks to facilitate the moves and the smooth transitions to the new office.

You will be managed by the Operations Manager and work closely with the Finance and Facilities Assistant as well as the Client Services Leads, Asylum Aid’s Legal Team Administrator, and the Executive Director of Asylum Aid to provide coordination and maintenance of the office facilities.

Please note that the successful candidate will already have the right to work in the UK and will be offered the job subject to suitable references and a DBS check. If appointment, you will be required to give your consent to HBF to receive regular updates on your criminal records status throughout your employment. We particularly welcome applications from those from Black, Asian, Minority-Ethnic, refugee and migrant backgrounds. We regret that we can only respond to applicants who make it to the interview stage. No agencies please.

Please submit an up-to-date CV and a short covering letter outlining how your skills and experience match the listed duties, responsibilities and person specification by 5pm on Friday 7th June. First interviews will be held in the week commencing 10th of June,2024.