Service leader volunteer roles in south harrow, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a Group Leader, you’ll play a key role in delivering our life-changing therapeutic services by co-facilitating weekly self-help groups. Using a proven model rooted in Exposure-Response Therapy and CBT, you'll help guide members through understanding their conditions and moving toward recovery.
We’ll train you to confidently co-lead sessions with another volunteer. All you need is empathy, warmth, and a genuine desire to support others. Lived experience of anxiety, OCD, or phobias is a bonus, not a must. We ask for a commitment of just 2 hours a week for at least 12 months.
You’ll be part of something truly meaningful—helping others while growing personally and professionally.
What will you be doing?
Therapeutic Responsibilities
- Co-facilitate therapeutic guided self-help groups every week.
- Interact with relevant service users to arrange their initial attendance at therapeutic groups.
- Consistently work within the scope of your training and recognise the limits of your practice.
- Liaise closely with the organisation's Clinical Director to discuss challenging cases and clinical concerns.
- Inform the Clinical Director of any expected instances of absence two weeks before the event.
- Administrative Responsibilities
- Record service users' attendance every week.
- Maintain service user attendance databases to the highest possible standards of accuracy and detail.
- Disseminate psychometric measures to service users by the organisation's evaluation strategy
- Promote a culture of evaluation amongst service users attending your groups to enhance the amount of individualised feedback available to them.
- Respond to service user enquiries, and organisational communications, in an appropriately timely manner.
- Actively engage in the initial training workshops that are provided by the organisation.
- Maintain a commitment to continual personal development and engage in additional training opportunities when provided.
- Actively engage in organised peer reflective practices
- Make use of the organisation-wide digital communication channels to share and learn therapeutic practices.
• Safeguarding - It is every volunteer's responsibility to safeguard and protect adults and children from abuse, regardless of the setting in which your care takes place. It is the volunteer's responsibility to be aware of the charity's policies and procedures and proactively maintain safeguarding procedural knowledge.
Additional Responsibilities
- Adhere to all organisational policies and procedures.
- Support the organisation's promotion of a positive approach to diversity and inclusion, treating others with dignity and respect.
- Develop and maintain positive relationships with colleagues, taking account of their age, religion or belief, ethnicity, sex, marital or civil partnership status, sexual orientation, gender identity, pregnancy or maternity status and any disability.
- Maintain an approachable nature, ensuring that your conduct towards colleagues is open and honest, dealing with differences in opinion in ways which avoid offence.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Youth Leaders work directly with young people in St John Ambulance Badger Setts and Cadet Units. By organising a mixed weekly programme, this role will support the learning and development of young people into the next generation of health citizens. Youth Leaders also help young people develop their confidence, teamwork skills, self-discipline, and generally encourage them to strive to be the best they can be, as well as supervise and support other adult volunteers in their team.
You’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time.
We meet weekly during term time on a Wednesday. Outside of our weekly meetings, there are optional opportunities to attend training, events, and other youth activities, including summer camps.
Pursuing the role
- Welcome Event (Induction) : 09/06/2025
- Training for role : Safeguarding Level 2 Youth Leader Training
Closing date for these opportunities is: 23/07/2025
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
My Black Dog is a charity that offers anonymous, peer to peer mental health support through our web-chat service. We are committed to making a positive impact on mental health in the UK as we tackle an epidemic that millions of people face.
We were founded on the motto "talk to someone who gets it". We want to connect people who share lived experiences to provide an empathetic, non-judgmental space where everybody understands how it feels to experience mental health struggles.
Position Overview
Our web-chat service is run by our Volunteer Pack, each of whom have their own lived experience of mental health challenges. In addition, each shift has a 'Leader' and a 'Mentor'. These are Volunteers who carry out specific roles during the shift and, together, ensure its success:
- Leaders - Managers of the shift. There to ensure the shift runs as it should. They support and guide Volunteers through chats and follow safeguarding processes when an alert is raised. They escalate safeguarding alerts to the shift’s Designated Safeguarding Lead (a trained professional). They also complete a 'Shift Handover' document once the shift is completed.
- Mentors - There to support and guide Volunteers through chats. Will take over from the Leader if there are safeguarding issues that need the Leader's attention and/or if the Leader needs a break.
As My Black Dog looks to expand our opening hours, we are looking to recruit additional Leaders who can run shifts and provide cover when necessary.
Leaders will be assigned a shift based on your availability and preference. The expectation is that Leaders and Mentors will form a ‘pair’ and, together, will do one shift at the same time each week. This is to provide stability, predictability and to encourage community-building between Volunteers. Shifts are usually 3 hours long. We may ask you to cover another shift when we are short, but you will never do more than 6 hours per week.
Training will be provided and you will be supported on shift by a Designated Safeguarding Lead, who will manage all safeguarding issues.
The work you will do as Leaders will ensure we provide the best possible service to our Guests. You will also be helping our Volunteer Pack to do what we do best: helping those in need by speaking to someone who 'gets it'.
Who We Are Looking For
We are looking for people who have experienced their own journey with mental health and are in a strong position to support others. We ask that our Leaders:
- Are strongly committed to helping others
- Have experienced mental health issues in order to relate to those seeking help
- Are collaborative and enjoy working with others
- Are encouraging and supportive
- Are organised and can monitor several things at once
- Can remain calm and focused during busy times and when safeguarding alerts are raised
- Are 18 years and over
- Can commit the time to a regular weekly shift
We are particularly interested in hearing from people who are available to run a shift on the following days/hours:
- Monday to Sunday, 5pm-7pm
- Thursday to Saturday, 7pm-10pm
Role Responsibilities
- Supervise and support Volunteers whilst on shift with general enquiries, positive feedback and signposting.
- Assist with general volunteering enquiries whilst on shift. Provide time for guidance, instruction and de-briefing for Volunteers if required.
- Follow Leaders processes including unexpected absence reporting, Volunteer check-in and check-out, and completing Shift Handovers.
- Monitor web-chat conversations and ensure all chats are tagged.
- Maintain ability to listen, remain calm and provide intervention if necessary.
- Be able to have difficult and often complex conversations about mental health, including Guests experiencing crisis and first-stage intervention support.
- Work alongside the Designated Safeguarding Lead (DSL) when safeguarding risks are identified.
- Exercise discretion in handling confidential situations and information, conveying sensitive information in a timely manner to necessary individuals.
- Provide written follow up of shifts via handover, ensuring all necessary information is handed over at the end of the shift.
- Adhere to all standards, policies and procedures of My Black Dog.
Please note: An Enhanced DBS Certificate is required for this role. If you do not have one, My Black Dog will arrange the DBS Check for you.
www.myblackdog.co
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
You will be part of our team at a Challenge Event e.g. London Marathon and located on the race route. You will be responsible for cheering on and supporting our runners, cyclists or walkers, encouraging them to keep going.
Cheering at events is lots of fun as your part of the whole positive energy and event experience. It helps to lift the spirit of our participants so that they cross the finish line and feel valued for their efforts. Your time will make a huge impact in our participant’s challenge, and you’ll have a nice time while doing it.
What we are looking for
As a Young Epilepsy Volunteer Events Cheer Leader, you will need to have:
· Lots of enthusiasm.
· The ability to help make sure Young Epilepsy is the best cheer squad at the race.
· Good interpersonal skills: you will be talking to some of our incredible supporters’ friends and family as well as the Young Epilepsy team.
· Endurance as the days can be quite long, and we have no control over the weather. It can be cold and wet or extremely hot – this is the UK!
Benefits
· Meeting new people.
· Gaining new skills, knowledge and experience.
· Making a difference and helping to raise awareness of epilepsy for children and young people.
· Travel expenses paid
· Lunch expenses paid
What Support will I Get
Young Epilepsy will give you everything you need to cheer on our lovely participants. Whistles, bangers and even a free Young Epilepsy T-Shirt. The team will brief you on the runners before the event, so you know who you are cheering for.
Where are the events.
We have events in Brighton, London, Manchester, Newcastle, Sussex, Scotland. You don’t need to be able to travel to all these areas. Just let us know when you apply which areas would be better suites to you.
How long would I be required at the event.
It depends on the event; a normal event day starts at 9am and ends by 3pm. This is subject to change depending on the event and we are flexible, let us know the times you are available, and we will try to make it work for you.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Become a STEM Workshop Leader with Bright Futures UK
Are you passionate about inspiring the next generation and showcasing new and innovative STEM learning? Bright Futures UK is looking for enthusiastic and skilled individuals to lead engaging workshops for young people who have taken time out of education due to illness.
About the Role:
As a STEM Workshop Leader, you will work with us to design a fun and meaningful workshop tailored to your expertise, which you’ll deliver on a Wednesday afternoon. Whether your speciality is coding, digital tools, engineering, Computer Aided Design or another skill within the world of STEM, we’d love to hear from you! You’ll have the full support of our team to ensure your workshop runs smoothly and makes a real impact.
What You’ll Need:
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A skill or practical activity that can be shared with young people.
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Enthusiasm for teaching and inspiring curiosity.
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A willingness to collaborate with us in planning the session.
What You’ll Gain:
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The chance to make a difference in the lives of young people facing significant challenges.
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DBS and training provided at no cost.
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Opportunities to develop your teaching and facilitation skills.
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The rewarding experience of sharing your passion with others.
Why You’ll Love Volunteering with Us:
At Bright Futures UK, we believe in supporting young people as they rebuild their confidence and reengage with education. Through your workshop, you’ll help create a positive, nurturing environment where curiousity thrives and connections are made.
Application Instructions
Please submit your CV and, if you would like to, a cover letter outlining what your workshop may involve. Following this, we will be in touch to inform you of any next steps.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Become a Creative Workshop Leader with Bright Futures UK
Are you passionate about sharing your creative talents and inspiring the next generation? Bright Futures UK is looking for enthusiastic and skilled individuals to lead engaging workshops for young people who have taken time out of education due to illness.
About the Role:
As a Creative Workshop Leader, you will work with us to design a fun and meaningful workshop tailored to your expertise, which you’ll deliver on a Wednesday afternoon. Whether your speciality is henna design, cake or cookie decorating, crochet, glitter art, or another creative discipline, we’d love to hear from you! You’ll have the full support of our team to ensure your workshop runs smoothly and makes a real impact.
What You’ll Need:
- A skill or craft that can be shared with young people.
- Enthusiasm for teaching and inspiring creativity.
- A willingness to collaborate with us in planning the session.
What You’ll Gain:
- The chance to make a difference in the lives of young people facing significant challenges.
- DBS and training provided at no cost.
- Opportunities to develop your teaching and facilitation skills.
- The rewarding experience of sharing your passion with others.
Why You’ll Love Volunteering with Us:
At Bright Futures UK, we believe in supporting young people as they rebuild their confidence and reengage with education. Through your workshop, you’ll help create a positive, nurturing environment where creativity thrives and connections are made.
Please submit your CV and, if you would like to, a cover letter outlining what your workshop may involve. Following this, we will be in touch to inform you of any next steps.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Youth Leaders work directly with young people in St John Ambulance Badger Setts and Cadet Units. By organising a mixed weekly programme, this role will support the learning and development of young people into the next generation of health citizens. Youth Leaders also help young people develop their confidence, teamwork skills, self-discipline, and generally encourage them to strive to be the best they can be, as well as supervise and support other adult volunteers in their team.
You’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time.
We are recruiting for the following locations; Units include Cobham Cadets.
We do not have a fixed closing date, but we may pause recruitment if we become oversubscribed - so if you want to pursue this, please do not delay! If you are not already a St John Ambulance volunteer, after getting some brief details we will first invite you to an interview with our Welcome Team. When pursuing this role, we will check you meet the minimum criteria and then invite you to a Youth Team interview, after which we'll be able to tell you if you've been accepted for this role.
Pursuing the role
Closing date for these opportunities is: 27/06/2025
To apply for this opportunity please follow the link below:
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Youth Leaders work directly with young people in St John Ambulance Badger Setts and Cadet Units. By organising a mixed weekly programme, this role will support the learning and development of young people into the next generation of health citizens. Youth Leaders also help young people develop their confidence, teamwork skills, self-discipline, and generally encourage them to strive to be the best they can be, as well as supervise and support other adult volunteers in their team.
You’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time.
This role is assisting in leading a youth unit in the Dacorum St John Network
Pursuing the role.
Closing date for these opportunities is: Wednesday 14th August 2025.
=To apply for this opportunity please follow the link below:
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Great Autistic CIC is Newly-Founded and exists to tackle rising mental health concerns, hypermobility, inadequate support systems, limited awareness and inclusion, educational barriers and community disconnection faced by neurodiverse individuals, particularly those with autism and learning difficulties.
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We believe that every neurodiverse brain has its own superpowers. Our organisation turns challenges into opportunities by offering tailored educational support, creative social activities like art clubs and nature walks, and strong advocacy that gives voice to those with autism. We’re a community built on lived experience and on a mission to help every unique individual shine.
”
Are you a creative whiz with a knack for web design? Do you want to make a real difference in your community?
The Great Autistic CIC is looking for a passionate and talented Volunteer Web Designer to join our team! We're a friendly bunch dedicated to supporting the autistic community, and we need your help to make our online presence shine.
What You'll Be Doing:
- Help us create a beautiful and user-friendly website: We want our website to be a welcoming and informative space for everyone.
- Work on exciting projects: You'll get to use your design skills on real projects that make a difference.
- Learn and grow: We're a supportive team, and you'll have the chance to develop your skills and learn new things.
What We're Looking For:
- Someone with a passion for web design: Whether you're a beginner or a pro, we'd love to hear from you!
- A friendly and reliable person: We're looking for someone who's easy to work with and committed to helping out.
- Someone who's kind, honest, and understanding: We value these qualities in all our volunteers.
What You'll Get:
- The chance to build your portfolio: Showcase your skills and experience with real-world projects.
- Connect with a wonderful community: Meet new people and make a difference.
- Feel good about giving back: Your work will help us support autistic individuals and their families.
Interested: please email us!!
and tell us a bit about yourself and why you'd like to volunteer with us!
The client requests no contact from agencies or media sales.
Join Us as Co-Chair at Mind in Enfield and Barnet
Be a driving force for mental health transformation in North London
Are you a strategic leader with a passion for mental health and social impact? Do you want to help shape the future of a dynamic, values-led charity making a real difference in people’s lives?
Mind in Enfield and Barnet (MiEB) is seeking a visionary Co-Chair to join our Board of Trustees and help guide our next chapter of growth and innovation.
About Us
MiEB is a leading local mental health charity, proudly affiliated with the national Mind federation but operating independently. Since our merger in 2021, we’ve grown significantly – supporting over 5,000 people annually through therapy, wellbeing, advocacy, and crisis services. We are Led by Lived Experience, with over 75% of our staff having personal experience of mental health challenges.
The Role
As Co-Chair, you will:
- Provide strategic leadership and governance alongside your fellow Co-Chair
- Champion our mission, values, and new 2025-2028 strategy
- Facilitate inclusive, effective board meetings and decision-making
- Support and appraise the CEO
- Represent MiEB externally and help build partnerships
- Ensure we remain accountable, equitable, and impactful
You’ll work closely with a refreshed, skilled board and a passionate executive team to ensure MiEB continues to deliver services that change lives and lead systems change across Enfield and Barnet.
Who We’re Looking For
We welcome applications from individuals with:
- Senior-level leadership and governance experience
- Excellent communication, diplomacy, and strategic thinking
- A commitment to equity, inclusion, and lived experience
- A connection to Enfield, Barnet, or the wider North London community
Previous chairing experience is not essential – we’ll support you with induction, training, and mentoring.
We especially encourage applications from underrepresented or minoritised groups, in line with our commitment to diversity, equity, and inclusion.
Key Details
- Closing Date: Monday 30th June 2025, 5:00 p.m.
- To apply, please send a CV/Profile and a supporting statement answering the questions below (in text or video format) by 5pm on Monday 30th June 2025.
- Which of your professional skills and/or experience do you feel are most relevant to leading the Mind in Enfield and Barnet board of trustees and why.
- Can you describe a time when you have chaired a challenging board level meeting or group discussion? What approach did you take? How effective was it?
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help shape the future of mental health support in your community. Become a Trustee at Swindon and Gloucestershire Mind and make a meaningful impact in just a few hours a month.
Swindon and Gloucestershire Mind is looking for compassionate, values-led individuals to join our Board of Trustees. This is a unique opportunity to play a vital role in guiding one of the region’s leading mental health charities at a time of growth and transformation.
As a Trustee, you’ll support strategic decision-making, champion inclusive and community-based mental health services, and help ensure strong governance and financial sustainability. You don’t need prior board experience—we’re looking for people with diverse backgrounds, fresh perspectives, and a shared commitment to improving mental health for all.
We’re especially interested in hearing from people with lived experience of mental health challenges, as well as those with expertise in finance, safeguarding, digital strategy, income generation, clinical services, or HR.
Our board meets around 8–10 times a year, usually in the evenings. The average time commitment is 2–4 hours per month, and we provide a full induction, training, and reasonable expenses.
By joining us, you’ll be part of a passionate, forward-thinking team helping to create a future where everyone facing a mental health challenge is recognised, valued, and supported.
We provide advice and support to empower anyone in our local communities experiencing a mental health problem.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About CARAS:
Community Action for Refugees and Asylum Seekers (CARAS) is a registered charity that has been supporting refugees and asylum-seekers since 2002 empowering them to integrate and engage in the local community.
Arriving as an asylum seeker/refugee can be a disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. As an organisation we are committed to work alongside refugees to overcome those challenges, and to help them build their lives.
We offer group support and targeted support work. We offer a range of activities including: ESOL classes; social and recreational activities such as youth club, drama, trips, and family activities; educational support for young people; and casework and advocacy support.
Our values are at the centre of all our work:
• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests.
• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society.
• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes.
• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do.
About the CARAS ESOL Team:
Our award-winning ESOL project offers English language classes to adults at a wide range of levels. This provides vital skills, opportunities and social contact and is crucial for enabling people to attend college and access other services in the future.
About the Role:
CARAS is looking for volunteer ESOL Teaching Assistants to support our face-to-face adult ESOL classes in Tooting. Volunteers in this role are required to commit to at least one 2-hour session every Wednesday during these times:
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Mondays ESOL 9:30 to 13:30
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Tuesday 9:30 to 11:30
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Tuesday One-to-one employability and language learning support 15:00 to 17:00
Please note that ESOL classes do not run during school holidays, and we follow Wandsworth Council term dates.
Volunteer tasks and responsibilities:
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Providing learners with one-to-one or small group support within ESOL classes;
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Helping to set up the classroom and provide learners with classroom resources;
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Attending and contributing to volunteer debriefs after each session;
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Making use of any community languages you may know to help students during the class;
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Working collaboratively as a team and helping to shape the project;
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Supporting people to develop their knowledge and skills, encouraging and inspiring participants to reach their full potential;
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Assisting participants to recognise and celebrate their achievements;
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Following CARAS’ confidentiality, safeguarding, health & safety, equal opportunities, data management and all other policies as relevant.
Requirements:
Essential:
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To be 18 years or older;
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Able to travel to our community centre in Tooting (travel expenses can be reimbursed);
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An interest in education and English language teaching;
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To be non-judgemental and able to engage with people from diverse backgrounds;
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To be reliable and punctual;
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Excellent communication skills, especially with people who are new to English;
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The ability to volunteer on Mondays or Wednesdays during Wandsworth term time for a minimum of three months;
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Currently resident in the UK; has asylum-seeker or refugee status
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*Able to provide five years’ worth of addresses, and willing to undergo a DBS check;
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Able to attend volunteer induction training (online) prior to start of role.
*DBS and proof of residency is not necessary if you are a CARAS community member who is more recently arrived in the UK.
Desirable:
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Knowledge of community languages, such as Arabic, Tigrinya, Amharic, Pashto, Dari, Farsi, Kurdish, Somali or Spanish.
Through volunteering with us you will:
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Gain experience of English language teaching;
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Meet new members of your local community;
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Learn about different cultures;
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Learn about issues relating to refugees and people seeking asylum;
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Work as part of a friendly, welcoming team;
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Develop your skills and competencies;
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Be able to obtain a reference from us relating to your placement after 3 months of regular volunteering;
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Be able to access relevant training, including safeguarding training.
We provide firm foundations for new-arrival asylum seekers to build happy and successful lives.


The client requests no contact from agencies or media sales.
Are you a friendly, patient, and supportive individual who loves to connect with people?
As a Club Support Assistant, you will be on the front lines, directly engaging with our club members during sessions. You'll play a vital role in creating a warm, inclusive, and fun atmosphere, ensuring everyone feels comfortable and encouraged to participate.
Key Responsibilities:
- Welcoming and Engaging: Greet club members as they arrive, help them settle in, and ensure they feel comfortable and included.
- Encouragement and Support: Provide positive encouragement and support to members as they choose songs, take turns singing, and interact with each other.
- Facilitating Participation: Assist members with selecting songs, navigating the karaoke equipment (with guidance), and gently encouraging participation in singing and social activities.
- Creating a Positive Atmosphere: Help maintain an energetic, respectful, supportive environment where friendships can grow.
- General Assistance: Support the Music Leader and Singing Tutor with practical tasks during sessions, such as setting up/packing away equipment, managing song queues, and ensuring smooth transitions.
- Safeguarding: Be aware of and adhere to the club's safeguarding policies and procedures to ensure the safety and well-being of all participants.
We're Looking For Someone Who Is:
- Naturally compassionate, patient, and empathetic.
- Friendly, approachable, and a good listener.
- Enthusiastic about music and community.
- Reliable and punctual.
- Comfortable interacting with adults with learning difficulties (previous experience is a bonus, but a willingness to learn and adapt is key).
- Able to work effectively as part of a team.
- Committed to promoting an inclusive and respectful environment.
Time Commitment: Approximately 1-2 hours per week (during club sessions), plus occasional brief pre- or post-session discussions.
DBS checks will be required.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role: Welcome volunteer
Team: Tooting Hub – CARAS ESOL (Youth/Adult)
Supervised by: Team Project Coordinator
Location: Tooting Hub site
Activity times: Monday or Wednesday
Time commitment: 2 hour shifts on a rolling basis.
We ask that volunteers commit for a minimum of 4 months
About CARAS:
Community Action for Refugees and Asylum Seekers (CARAS) is a registered charity that has been supporting refugees and asylum-seekers since 2002 empowering them to integrate and engage in the local community.
Arriving as an asylum seeker/refugee can be a disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. As an organisation we are committed to work alongside refugees to overcome those challenges, and to help them build their lives.
We offer group support and targeted support work. We offer a range of activities including: ESOL classes; social and recreational activities such as youth club, drama, trips, and family activities; educational support for young people; and casework and advocacy support.
Our values are at the centre of all our work:
• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests.
• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society.
• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes.
• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do.
About the Role:
We are currently recruiting a team of volunteers to join our new Welcome team at Tooting Hub. This is a new role. Welcome volunteers will provide a friendly face to existing community members attending our regular projects. They will also be the important ‘face of CARAS and our welcome at the door’ to people attending projects for the first time, to visitors and to people dropping in unannounced to enquire about CARAS’s service. Volunteers will meet and greet, and ensure all visitors are responded to appropriately and introduced to the relevant member of staff, activity, project, or meeting. There will be an administrative element to the role (updating registers and emailing enquiries to CARAS staff, for example).
Who will you be?
We work hard to ensure our services feel welcoming and inclusive. It is important that this new team is representative of our diverse local and internal CARAS community. Whether you are new to volunteering with CARAS or are a regular volunteer looking to vary your role or a community member wanting to develop some leadership skills or volunteering experience, this might be the exact project for you.
Volunteer Tasks and Responsibilities:
· Signing up to a shift/s on the Tooting HUB welcome team rota
· Able to be at Tooting Hub in person to complete agreed shifts
· Welcoming staff, volunteers, existing and potential new community members and visitors
· Ensuring all visitors are responded to appropriately and introduced to the relevant member of staff, activity, project, or meeting
· Ensuring everyone completes the onsite register on arrival to comply with safeguarding, health and safety and fire evacuation policies
· Taking agreed initial intake information for new / drop in visitors wanting to attend a taster activity
· Conducting induction tours of the building and introductions to facilities, key staff, and partners
Requirements (all experience can be from paid or voluntary roles):
Essential:
· A calm, friendly, kind, and patient approach
· Happy and confident to meet new people and put them at their ease
· Excellent communication skills, especially with people with varying levels of English
· To be non-judgemental and able to engage with people from diverse backgrounds
· Confidence in using one’s own judgement to follow agreed policy
· Good IT admin skills in using Microsoft office, outlook, Google search, online forms etc
· A commitment to confidentiality and data protection
· Punctual and reliable
· To be able to volunteer on Mondays or Wednesdays for a minimum of four months
Desirable:
· Lived experience of seeking sanctuary and/ or the UK immigration system.
· Personal experience of working with people seeking asylum.
· Proficiency in one or more of the following community languages: Albanian, Amharic, Arabic, Bengali, Dari, Farsi, Kurdish, Oromo, Pashto, Russian, Spanish, Somali, Tigrinya, Urdu, or Vietnamese.
We will prioritise applicants with lived experience of the asylum process.
Benefits to Volunteering:
· Learn about issues relating to refugees and people seeking asylum.
· Work as part of a friendly, welcoming team.
· Develop your skills and competencies.
· Be able to access relevant training, including safeguarding training.
· Obtain a reference from us relating to your placement after 3 months’ regular volunteering
· All volunteers must complete an enhanced DBS check for working with young people and attend training with us before starting. *
· You will also receive training and support relevant to your specific role.
We provide firm foundations for new-arrival asylum seekers to build happy and successful lives.


The client requests no contact from agencies or media sales.
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INDEPENDENT READING GROUP VOLUNTEER (FACE-TO-FACE)
CARAS Youth ESOL Programme – Monday, Wednesday mornings
About CARAS:
Community Action for Refugees and Asylum Seekers (CARAS) is a registered charity that has been supporting refugees and asylum-seekers since 2002 empowering them to integrate and engage in the local community.
Arriving as an asylum seeker/refugee can be a disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. As an organisation we are committed to work alongside refugees to overcome those challenges, and to help them build their lives.
We offer group support and targeted support work. We offer a range of activities including: ESOL classes; social and recreational activities such as youth club, drama, trips, and family activities; educational support for young people; and casework and advocacy support.
Our values are at the centre of all our work:
• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests.
• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society.
• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes.
• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do.
About Youth ESOL:
Our award-winning ESOL project offers English language classes to young people at a wide range of levels. This provides vital skills, opportunities and social contact and is crucial for enabling young people to do well at school or college.
About the Role:
- CARAS is looking for Reading Group Volunteer to support our face-to-face study programme for young people.
- The reading group is in Tooting and is an important element of a study programme for young people aged 14 to 18 who are out of formal education.
- Students will be supported to read at length and complete challenges that are adapted to their ability level.
- The reading group aims to foster independence and a joy of reading among the young people and requires volunteers to learn about the young peoples' interests in order to help them select an appropriate text.
- The ESOL teacher will provide volunteers with tips to support reading and understanding for emerging learners of English, such as phonics and elicitation strategies.
- Volunteers will work with 1-5 students, mostly reading out loud with them or helping them to decode unfamiliar language.
- Please note that ESOL classes do not run during school holidays, and we follow Wandsworth Council term dates.
Volunteer tasks and responsibilities:
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Providing learners with one-to-one or small group support within the Reading Group sessions;
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Helping to set up the classroom and provide learners with classroom resources;
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Contributing to debriefs to inform the ESOL teacher how each student found the lesson/task and the students’ areas of greatest challenge and success;
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Attending and contributing to volunteer debriefs after each session;
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Making use of any community languages you may know to help students during the class;
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Working collaboratively as a team and helping to shape the project;
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Supporting people to develop their knowledge and skills, encouraging and inspiring participants to reach their full potential;
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Assisting participants to recognise and celebrate their achievements;
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Listening and supporting students to select, read and understand a text; Showing flexibility to the wide range of ability levels in the classroom;
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Following CARAS’ confidentiality, safeguarding, health & safety, equal opportunities, data management and all other policies as relevant.
Requirements:
Essential
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To be 18 years or older;
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An interest in education and English language teaching;
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Currently resident in the UK; has asylum-seeker or refugee status
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* Able to provide five years’ worth of addresses, and willing to undergo a DBS check; *DBS and proof of residency is not necessary if you are a CARAS community member who is more recently arrived in the UK.
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Able to attend volunteer induction training (online) prior to start of role
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Able to travel to our community centre in Tooting (food and travel expenses can be reimbursed);
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To be non-judgemental and able to engage with young people from diverse backgrounds;
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To be reliable and punctual;
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Good communication skills, especially with people who are new to English;
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An interest in books and stories, writing and poetry
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The ability to volunteer on Wednesday during Wandsworth term time for a minimum of four months;
Desirable:
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Knowledge of community languages, such as Arabic, Tigrinya, Amharic, Pashto, Dari, Farsi, Kurdish, Somali or Spanish;
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Experience of reading with young people or learners of English, or teaching ESOL or phonics.
Through volunteering with us you will:
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Gain experience of English language teaching;
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Meet new members of your local community;
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Learn about different cultures;
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Learn about issues relating to refugees and people seeking asylum;
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Work as part of a friendly, welcoming team;
-
Develop your skills and competencies such as literacy and phonics strategies for emerging learners of English;
-
Be able to access relevant training, including safeguarding training.
-
Be able to obtain a reference from us relating to your placement after 3 months of regular volunteering.
We provide firm foundations for new-arrival asylum seekers to build happy and successful lives.


The client requests no contact from agencies or media sales.