Service management jobs

We’re looking for a hands-on General Manager to lead an exciting new social enterprise in Lambeth — combining a busy bike repair workshop with a welcoming community café.

This is a unique opportunity to run and grow a business that not only serves the local community but also supports people with mental health challenges and other barriers to employment to gain skills, confidence and move into work.

You’ll oversee the day-to-day running of the bike shop and café, balancing commercial performance with meaningful social impact. This is a varied, fast-paced role where you’ll need to be proactive, organised and happy to get stuck in.

Abbevilles Bikes is part of First Step Trust, a charity with over 30 years’ experience supporting people into employment.

Key responsibilities:

• Leading daily operations across the bike shop and café
• Managing a small team and supporting volunteers
• Driving sales and working towards financial sustainability
• Delivering excellent customer service and building local relationships
• Supporting on-site training and development activity

What we’re looking for:

• Experience managing a service, project or small business
• A hands-on approach and confidence taking ownership
• Strong organisational and people management skills
• A commercial mindset with a passion for social impact

You don’t need to be a bike expert — just a willingness to learn.

What we offer:

• The chance to build and grow a new social enterprise
• A supportive and friendly working environment

We have an exciting opportunity for a pragmatic and collaborative Artificial Intelligence (AI) enthusiast to join us as our AI Programme Manager at The Royal College of Radiologists (RCR). The clinical adoption of artificial Intelligence is becoming a central topic in medicine and our specialities of radiology and oncology are at the forefront of this development. The RCR has a huge part to play in navigating the safe and effective implementation of this technology. This role is critical for shaping the RCR’s position on AI, drawing on the expertise and insight of members and fellows, to help ensure we are leaders in this area.

We’re looking for an experienced strategist and programme manager who can continue to drive this work forward, managing several programmes of work and successfully collaborate with multi-disciplinary stakeholder groups across the RCR and beyond. This means someone who’s proactive, a clear and analytical thinker, as comfortable with the big picture while being across the detail of this complex and technical area. You don’t have to be an AI specialist to apply but a strong interest in the topic and working knowledge of NHS systems will be an advantage. 

This role is part of our External Affairs team, highlighting the RCR’s priority of engaging with and representing members and fellows on the topic of AI. This means you’ll forge strong relationships with our data, policy, public affairs and media specialists, working closely together to build the RCR’s member engagement and policy and influencing work on AI. You’ll also work closely with colleagues across the RCR who will support the practical implementation of AI, for example through developing guidance or planning our Global AI Conference.

The successful candidate will be target driven, high performing and a skilled communicator able to lead a team of ambitious and innovative professionals. 

What you’ll do

• Work with key internal and external stakeholders to execute  the College’s AI strategy, securing our place as a leading organisation in the healthcare AI space. 
• Be the first point of contact for AI, both internally and externally.
• Represent the college externally in meetings, groups and other fora, including presentations where necessary, and including alone as sole representative of the college.
• Manage areas of AI college work, in line with the scheme of Financial, Contractual and HR delegation ranging from developing AI workstream plans to setting up and running advisory committees.
• Secure buy in for and develop new AI projects as opportunities emerge, including successfully converting those opportunities into funded projects with impactful outputs for the College.
• Lead, motivate, and support roles in the AI team to ensure a productive and engaged team.

What you’ll need

• A keen interest in AI.
• Strong programme management experience, particularly managing, evolving projects. 
• Ability to work collaboratively and build and sustain effective working relationships with a diverse range of colleagues, partners and stakeholders at all levels.
• Clear and analytical thinker. 
• Ability to manage own time effectively and prioritise own work and work of others (officers) across a range of activities 
• Experience leading a new area of work where flexibility, adaptability and opportunity spotting is key.
• Self-starter, confident to initiate and progress work

Our ambition is that the RCR leads the AI work in our specialities and your skills and ability to develop your AI knowledge, build relationships and lead projects of work could be what helps us achieve it. If this influential and exciting opportunity sounds like the role for you, we encourage you to find out more about it, the RCR and instructions on how to apply in the AI Manager candidate pack.

Why join us:

• Make a difference to the lives of Doctors and medical specialties
• Hybrid working – up to 60% remote
• Modern working environment with home‑working equipment provided
• Generous annual leave, plus the option to buy up to 5 extra days
• Enhanced family‑friendly leave (maternity, paternity and adoption) for those with 2+ years continuous service 
• Excellent pension scheme
• Sabbaticals (5+ years’ service) and secondment opportunities
• Interest‑free season ticket loan and cycle to work scheme
• Employee Assistance Programme
• Long service recognition awards

Are you a strategic and hands-on digital leader ready to shape the future of our digital landscape and improve the experience for dogs and the people who care for them? 
We’re looking for a Digital Product Manager to lead the end-to-end delivery of large and complex digital products that meet user needs and drive organisational impact.

What does this role do?
As Digital Product Manager, you'll:

• lead the discovery, design and delivery of new digital products, managing complex builds, integrations and user centred, data driven development,
• collaborate across teams and with external partners to ensure smooth delivery, strong user journeys and alignment with the live website and wider directorate goals,
• manage, coach and develop a Digital Product Officer,
• ensure strong governance, accessibility and data protection compliance, and use performance insights to drive continuous improvement.

Interviews for this role are provisionally scheduled for 7th and 8th May 2026 and will take place on Teams.

Could this be you?
We’re looking for someone with proven digital product management experience, strong UX and agile understanding, confidence in project planning, and the ability to collaborate across diverse teams. You’ll use data to inform decisions, have experience supporting or managing others, with the ability to cultivate a supportive, high-performing team culture.

About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
 
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

A respected UK charity is seeking a Property Services Manager to lead the delivery of high-quality housing management across supported living schemes for vulnerable residents.

London (Hybrid/Multi-site)
Salary: £50,000

Role overview

You will oversee repairs, maintenance, compliance, and voids across a portfolio of properties, ensuring homes are safe, well-maintained, and meet all regulatory standards. The role includes managing a team, overseeing contractors, controlling budgets, and driving service improvements.

Key responsibilities

• Lead and develop the property services team
• Manage repairs, voids, planned and cyclical maintenance
• Oversee contractor performance and KPIs
• Ensure full health & safety compliance (gas, fire, electrical, water, asbestos)
• Monitor budgets and control costs
• Reduce void turnaround times and rent loss
• Maintain estate and scheme standards
• Produce performance and management reports
• Engage residents and incorporate feedback into service delivery

About you

• Experience in housing/property management (social housing, local authority, or similar)
• Strong leadership and team management skills
• Knowledge of repairs, compliance, and housing legislation
• Experience managing contractors and KPIs
• Strong understanding of H&S in housing
• Good communication and stakeholder skills
• Customer-focused approach
• Property/surveying qualification desirable

Join a mission-driven organisation where your work directly improves the safety, quality, and wellbeing of residents’ homes.

If interested in hearing more, please submit your CV.

Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Are you passionate about delivering innovative services to support  women who street sex work in Bristol? We are looking for an inspiring leader who can apply excellent service and people management skills, and who can build partnerships to achieve the best outcomes for One25’s service users.

One25 works with women who are trapped in street sex work, supporting them to move from crisis and trauma towards independence in the community. It is a highly respected charity working with some of the most marginalised women in Bristol.

We do this through our night outreach service which is a lifeline for nearly 200 women on Bristol’s streets. Our Health Hub provides vital support for women to access health services and healthcare professionals. Our caseworkers offer intensive one-to-one care in any area of need: from support in court to finding somewhere safe to live.

One25 are recruiting a part time Service Manager to join a dedicated and passionate team who deliver high quality services to women. The successful applicant will oversee management of the health hub service and group work activities and work collaboratively with other service managers to support the delivery of and connection between One25’s van outreach and casework services. You will support a team of specialist case workers to deliver one-to-one support to women as well as working closely with dedicated volunteers within services.

I feel incredibly inspired by working at One25, alongside an amazing team and incredible women. I envisage that I will be working at One25 for many years to come; it is such a wonderful place to be. – Current Manager at One25.

We are looking for someone who is creative, values-led, solutions-focused and who is passionate about providing trauma informed support to women who experience multiple disadvantages.

We value and prioritise the wellbeing of our team and offer external supervision and reflective practice alongside a variety of benefits and practices that aim to cultivate a trauma-informed environment.

One25 is committed to being an inclusive workplace that represents the diversity of the communities we serve. We actively encourage applications from candidates with diverse backgrounds and experiences. We particularly encourage applications from across the global majority, LGBTQ and disability groups, and those who have lived experience of multiple disadvantages as these groups are underrepresented within our workforce.

As part of our efforts to increase ethnic diversity in particular, we are taking positive action under the Equality Act 2010 (Section 159). We will guarantee an interview to applicants from global majority backgrounds who meet the essential criteria for the role.  Applicants are therefore asked to ensure they complete the Equalities Form when submitting their details in order that their application can be considered appropriately. Please refer to One25’s Recruitment Data Privacy Policy for more information.

We are happy to discuss any reasonable adjustments individuals may require once in post, but also during the application and interview process to make it as inclusive as possible. This could include (but is not limited to) different ways of applying, sharing interview questions in advance, or allowing more time for tasks during the interview.

Occupational Requirement

This post is open to women only, as permitted under Schedule 9, Part 1, of the Equality Act 2010. Following the recent Supreme Court judgment, this part of the Equality Act now means we may only consider applications from women who were assigned female at birth for this role. We welcome applicants to get in touch with us if they’d like to discuss this further.

Enhanced DBS disclosure will be required. 

Benefits:

• External supervision and reflective practice to support your mental wellbeing and professional development
• Generous leave allowances: 33 days holiday inc. bank holidays; additional holiday linked with length of service, 2 days wellness leave; up to 13 additional days’ time off in lieu; plus, additional time off on any working days that fall during the Christmas and New Year closure.Option to join the 4 Day Week pilot following successful completion of probation period (work 20% less for the same salary)
• Enhanced company sick pay
• Enhanced maternity, adoption and paternity/partner pay
• Access to Employee Assistance Programme
• Access to HSF Health Plan
• Mental Health Champions
• Reflective practice sessions
• Cycle Scheme
• Opt-out pension scheme.

One25 are currently trialling a 4 Day Week. This means that staff work 20% less for the same salary following a successful probation period. It is a pilot and a decision about its continuation will be taken in May. With this in mind, we are highlighting it as a potential benefit, but not guaranteed.

Hours: 22.5 hours per week over 3 days (days to be negotiated). Service Managers are required to complete a monthly van outreach shift (evening/night hours which can be taken back as TOIL) and to participate in the evening on-call rota (typically once every few months).
Salary: £22,866.55 per annum (£38,111 FTE)
Contract: Permanent
Location: St Pauls, Bristol
Applications by: 9am Monday 20 April 2026
Ask Us Anything session: 10am Wednesday 15 April 2026
Interviews: Currently scheduled for 30th April 2026.
Start Date: As soon as possible

Salary: £32,800 - £39,960 per annum, depending on experience 

Hours: 35 hours per week  

Contract: Permanent

Location: North Somerset - Working flexibly across the county and home working

Job Reference Number: 1680

An exciting opportunity has arisen to lead and manage the delivery of the North Somerset Integrated Domestic Abuse Service (North Somerset DASS). North Somerset DASS is a new integrated DA service delivering support to adults and children experiencing domestic abuse.

As Service Manager, you will lead and manage the delivery and development of the service. You will have oversight of service delivery and lead on partnership working and collaboration across the county. You will support all staff in their work, ensuring high quality and safe practice.

You will have management experience and a demonstrable track record within the field of domestic abuse and/or health and social care. You will have a wide-ranging understanding of all forms of domestic abuse. You will be able to demonstrate passion for collaboration, partnership, strategic and service development.

The postholder will be subject to an Enhanced DBS check against relevant barred lists.

For more details and to apply, please visit our website via the apply button.

Closing date: 3 May 2026. 

New Horizon Youth Centre (NHYC) is commissioned by London’s Violence Reduction Unit (VRU) as part of an Alliance with Safer London, St Giles Trust and the VRU to deliver on their Violence and Exploitation Support Services (VESS). The commission has been running since June 2024. The Services Manager is the key NHYC operational lead for the Alliance, sitting as part of our wider Youth Justice team. 

You will be responsible for ensuring successful delivery of the commission and fulfilment of objectives agreed with Alliance partners. You should be passionate about supporting children and young people impacted by violence and exploitation, have a solid understanding of housing options for young people, and possess excellent partnership management skills. 

JOB OBJECTIVES

The key objectives of the post are:

• To lead on the operational delivery of our new VESS Alliance contract.

• To work with the Head of Services to ensure delivery of housing focused casework to young people impacted by violence and exploitation who are referred via the Alliance front door.

• To support the management and development of a team of housing caseworkers

• To ensure the successful working of the VESS Alliance partnership, with Safer London, St Giles Trust and the VRU, and other subcontracted partners.

Key details

• Contract type and hours: Full-Time, Permanent

• Salary: £37,024 - £41,600

• Location: New Horizon Youth Centre, 68 Chalton Street, London, NW1 1JR

• Application deadline: 9am, 21st April 2026

• How to apply: complete our application form below, submit your CV and write a 2 page cover letter/supporting statement. Please don't include your name or address in your CV or cover letter.

We’re looking for an experienced, compassionate leader to oversee the day‑to‑day running of our national helpline services and co‑ordinate our Survivors Forums. This is a unique opportunity to shape a trauma‑informed, high‑quality support service for victims and survivors of rape and sexual abuse, as well as those who support them.

In this role, you’ll ensure our helplines remain safe, accessible, and responsive, providing steady leadership in a fast‑paced, emotionally complex environment. You’ll offer clinical supervision, guide a dedicated team of staff and volunteers, and champion best practice in safeguarding, risk management, and service quality.

You’ll also play a key part in strengthening survivor voices by supporting and co‑ordinating our Survivors Forums—helping shape the future of our organisation and the wider sector.

If you’re a qualified counsellor and clinical supervisor with experience managing frontline support or crisis services—and you’re driven by a commitment to trauma‑informed, survivor‑centred practice—this role offers the chance to lead meaningful change and support a service that truly matters.

Services Development Manager (Wellbeing)
Salary: £47,681 – £50,190 per annum
Hours: Full time – 37.5 hours per week
Workplace: Leicester based LE3 1UT with hybrid working
N.B. UK Driving Licence essential for this role

About us

The RAF (Royal Air Forces) Association has a clear objective: to help sustain a resilient and empowered RAF community. Through our sector-leading welfare and wellbeing services, we offer a wide range of support to serving personnel, veterans and their families. With thousands of members and supporters across the UK and further afield, plus hundreds of dedicated employees and volunteers, we have the network and experience needed for a personal one-to-one approach. We work together to make sure no one is ever left behind.

About the role

The Association strives to deliver well-evidenced, effective and continually improved welfare and wellbeing services which achieve maximum reach and impact throughout the RAF community. The Services Development Manager will provide strategic leadership for the design, development implementation and enhancement of a portfolio of innovative welfare and wellbeing services.

This is a newly created position where the postholder will lead the dedicated development team, setting a clear vision and direction, fostering a culture of cocreation and coproduction to ensure that the voice and lived experience of the RAF community inform all stages of design and implementation. Primary responsibilities include;

• Lead the creation and implementation of new welfare and wellbeing services, managing projects from research and concept development to launch and initial establishment.
• Support service delivery teams to evolve and develop existing welfare and wellbeing services, ensuring robust planning, implementation, and stakeholder communication.
• Foster a creative and results-orientated culture, working closely with senior internal and external stakeholders to identify opportunities and emerging needs. Ensure evidence-based decision making and deliver projects within agreed scope, timescales and budget.
• Lead, manage and develop a high performing team, fostering a culture of empowerment and continuous improvement.
• Facilitating effective meetings, workshops and strategic planning sessions, using a collaborative and solutions‑focused approach.
• Establish and maintain effective policies and procedures (including quality assurance, risk management/mitigation and application of lessons learned) to assure the development and piloting of high-quality wellbeing services.

About you

We need you to hold a degree or have relevant specialist experience in the wellbeing sector. Its crucial that you are highly skilled in shaping service development strategies and leading the design, development and delivery of products and services. An innovative and influential individual will thrive in this role guiding cross functional teams and influencing decision making. Previous line management is essential as you will be leading, coaching and developing high performing teams to deliver impactful high-quality projects. Financial acumen is required to develop financial business proposals and managing a budget.  A UK driving licence is essential for this role as you will be an Ambassador for the Association and may have to travel to events, meetings and workshops occasionally.

Benefits include:

• Up to 42 days annual leave (pro rata), life insurance and sick pay  
• Enrolment in health cash back plan to cover everyday healthcare needs  
• Free access to Virtual GP, Health and Stress Support plus gym discount
• Subsidised short breaks at selected RAFA Accommodation  
• Unlimited Refer a Friend bonus payments

Want to join us?

You may find it helpful to have a look at our website and social media to find out more about who we are and what we do. To make your application really stand out it is highly recommended that you read the full role profile and person specification, please take some time to include a cover letter to tell us how your skills and experience align with our role profile and person specification. Relevant supporting cover letters lead to a better chance of shortlisting for interview.

Closing Date: 8am Thursday 7 May
Interview Date: Tuesday 21 May
N.B. We may close this advert early so please do not delay in applying, we’d love to hear from you!

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

The RAF Association is a Disability Confident Employer. Please let us know if you require any assistance with the application process.

Applicants must have the right to work in the UK as we are unable to enter into sponsorship agreements.

No agencies please.

At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients' reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients' needs and experiences every step of the way.

Hours: 37.5 hours, Monday – Friday (with the occasional Saturday)

Contract type: Permanent 

Salary: £37,522.87 - £42,744.88 (dependant on experience and skills)

What can we offer you
Supportive Team Culture - Work alongside a diverse, close-knit team delivering holistic care to a wide range of clients.
True Work-Life Balance - Enjoy your evenings, weekends, and bank holidays — no late shifts or Sunday work.
Tailored Training - Receive bespoke, on-the-job training to help you thrive and grow in your role.

About the Role:

Reporting directly to the Regional General Manager, the Operations Service Manager will lead the Treatment Centre Operations team in delivering exceptional outcomes aligned with our organisational priorities. In this pivotal role, you will provide strong leadership and effective management to ensure operational goals support our broader mission.

You will foster a culture centred on safety, outstanding client experience, and sustainability within the treatment centre. A key part of your role will be optimising resources—including staff, consumables, equipment, and facilities—to ensure efficient and effective service delivery.

Collaboration will be essential, as you’ll work closely with fellow Operations Service Managers and cross-functional teams to drive organisational success and maintain consistent, high-quality service. Occasional travel to nearby Community Treatment Centres will be required to deepen your understanding of the role and its operational context.

To excel in this role, you must possess the following essential skills:

• Exemplifying desired behaviours through role modelling
• Collaborating effectively with others
• Inspiring and driving a motivated and productive team
• Making sound business decisions
• Providing a client-focused service that exceeds expectations
• Communicating key concepts, priorities, and challenges effectively throughout the organisation
• Experience of facilities management and contractor management is desirable.
• Experience of working in a Healthcare setting or with the Care Quality Commission is desirable

What We Offer:

Financial Benefits

• Competitive salary with progression opportunities
• Aviva pension (up to 5% employer contribution)
• Blue Light Card perks (4,000+ discounts)
• Salary sacrifice schemes (bike, season tickets)
• Eye care contributions
• Long Service rewards

Wellbeing Support

• Extra annual leave for your birthday and buy and sell scheme 
• 24/7 GP access via Employee Assistance Programme
• Mental Health First Aiders
• Family-friendly policies and potential flexible working options

Career Development

• Paid training and development
• Clear internal progression pathways

We’re proud to be a disability confident level two equal opportunities employer and give equal consideration to all qualified applicants without regard to race, ethnicity, religion, gender, gender identity / expression, sexual orientation, national origin, disability, or age.

MSI UK is committed to safeguarding: promoting the welfare and safety of everyone involved in the delivery or receipt of sexual and reproductive health services, especially children, young people and vulnerable adults.
We pride ourselves on having a Just and Learning Culture and recognise that successes or mistakes are the product of many factors and our learning focuses on changing systems and processes to make it easier for people to do their jobs safely.

The role

You will be responsible for the development and delivery of our Community Services; ensuring they
deliver against our strategic ambitions. Working with our Head of Home and Hospital and Head of
Information and Advice you will also ensure effective integration between service areas, and that our
people are consistently led and managed.

Background to the role

The post has been vacant since October, since then we’ve undertaken a review of our community team
and our current community delivery – it’s important we get these things right if we are to deliver our
ambitious strategy. By the time you begin in role there will be a clear plan for development which you will
lead on delivering.
This is a challenging and rewarding role; you’ll have expertise in the needs of older people as well as
experience of change management and of leading operations. You will be resilient and will have values
which align with ours: Kind, Accountable, Collaborative, Flexible and Inclusive. You’ll be an active
member of the senior leadership team, collaborating with colleagues on organisational development, and
culture. You'll be a confident networker, initiating and developing external relationships and networks
which will support and enhance our community services offer.
There will be a lot of opportunity to make your mark, deliver change and support a very willing and
enthusiastic team to develop together. We’ll expect a great deal of you but in return you’ll be well
supported, invested-in and given lots of opportunity to learn and grow as an organisational leader.
We are looking for people who understand the community we serve and are
therefore specifically looking for applicants who live in and/or have strong connections with
Hackney, Tower Hamlets or Newham. Additionally, we are determined to increase the diversity of
our senior team in line with our organisational EDI Objectives. For this reason, we are actively
seeking candidates from the Global Majority (all non-white ethnic groups, including Black, Asian,
and other groups previously labelled as "ethnic minorities" or ‘BAME’)

Community Partners Engagement Project Manager

Change4Life Royal Borough of Kensington and Chelsea and Westminster City Centre  (W10)

22.2 hours per week (part-time)

Grade 3 (upper) point 24-28: £36,501 - £40,024 FTE per annum (inclusive of Inner London Weighting (£21,900.60 - £24,014.40 per annum, pro rata)

Permanent

Are you an experienced, highly motivated project manager with excellent community organisation engagement and communication skills? We are looking for an experienced Community Partners Engagement Project Manager with an impressive track record of co-ordinating and delivering high quality community organisation engagement work in partnership with statutory stakeholders. You will strive for excellent standards, robustly managing a quality, outcomes driven engagement project. By joining Change4Life you will ensure your project promotes key public health priorities including oral health, healthy eating, emotional wellbeing and physical activity to maximise promotion of consistent health messages and encourage children young people and their families to eat well, move more and feel good, embedded in a  holistic health promotion and community-based service.

Key tasks and responsibilities:

To provide leadership and day‑to‑day management for the Change4Life Neighbourhood Projects. These place‑based annual initiatives focus identifying and overcoming barriers to on promoting healthy eating and physical activity in four priority wards, selected based on National Child Measurement Programme data and levels of deprivation where children are most at risk of poor health outcomes.

As the Community Partners Engagement Project Manager, you will lead the design, delivery and evaluation of the Neighbourhood Projects, working closely with – and line‑managing – the Community Partners Engagement Coordinator. You will share strategic oversight with the Change4Life Programme Manager and Change4Life Service Manager and play a key role in shaping high‑quality, outcome‑focused interventions that deliver positive, measurable changes for children, young people and their families. This role directly contributes to Family Action’s strategic ambition to ensure the organisation is Stronger than Ever.

Central to your work will be mobilising and supporting local partners within each ward to co‑design and co‑deliver initiatives that address the real, locally identified barriers to healthy eating and physical activity. You will build on existing community strengths, ensuring that projects reflect local needs and amplify community voices.

You will work collaboratively with delivery partners, wider community organisations, and local councils, engaging relevant council teams when required. By developing strong, productive relationships, you will help create a local movement that brings together residents, services, and organisations to make it easier for children, young people and their families to eat well and stay active.

The post holder will demonstrate a strong commitment to national and local public health priorities.

Your skills   

You will bring your knowledge and experience of project management to co-ordinate and deliver co-produced neighbourhood project plans in partnership with key local stakeholders. The post requires an ability to co-ordinate and manage the Change4Life neighbourhood projects in close partnership with Public Health and Local Authority partners. The ability to think outside of the box, work in a creative and dynamic environment, excellent partnership skills with statutory and voluntary organisations are key. Strong staff management skills, excellent report writing and data analysis skills are required for this role and a thorough understanding of quality assurance and safeguarding frameworks and practice.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQIA+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an interview.

What will we offer you?

We’ll offer you a generous pension scheme and leave entitlements, eye care vouchers, a cycle to work scheme and other great benefits. All roles in Family Action are open to a discussion about possible flexible working options, subject to business needs, and all new starters will have the right to make a flexible working request from day one of employment. We have an excellent wellbeing offer and we will invest in your professional development with on-going quality training and career development opportunities. You’ll join an established, supportive and high-performing service and have the opportunity to thrive in an innovative organisation that values your opinion, encourages learning and has the needs of children and families at its core.

For an application pack and further information please visit the intranet internal vacancies section.

Please email completed expressions of interest to:

Closing date: Monday 27th April at 23:59

Interview: Week commencing 4th May  

Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service.

ID: 1762

Advert

Fixed term contract for one year - maternity cover

Hours: 3 days or 4 days

Salary: £21,060 pro rata (for 3 days) / £28,080 pro rata (for 4 days)

Office based - Information Station, Newport (and travel for delivery in Newport)

Are you passionate about early help, emotional health and wellbeing support for children?

Space to Grow is an emotional health and wellbeing service in Newport for children aged 8-13 years old and we are looking for an experienced Emotional Health and Wellbeing Service Manager to join us on a fixed term, one-year maternity cover contract. We are seeking someone with strong knowledge of local services and organisations in Newport and experience working in collaboration with others in the sector. You will provide service leadership and local management for the BBC Children in Need “A Million and Me” Space to Grow programme in Newport ensuring the delivery of a high quality and safe service.

We view diversity and inclusion as fundamental to achieving social change. To tackle the complex issues facing children, we need access to diverse talent, perspectives, experiences and working practices. Applications from diverse backgrounds and communities are encouraged and we have policies to support flexible, inclusive and accessible employment.

Skills

-The ability to speak Welsh is desirable

-To supervise, empower and manage the performance of staff to deliver the best they can for children who are struggling with their emotional wellbeing and effectively support the child's parents/carers.

-Strong ability to think creatively and respond to new, complex, or challenging situations

-Experience of leadership and management in an Emotional Health and Wellbeing setting

-The ability to act on own initiative, supervise others and co-ordinate work.

-Community outreach: Experience engaging families who are not represented in EHWB and mental health settings and providing accessible support in community settings.

-Competent use of IT programmes.

-Can demonstrate lone working experience and aptitude.

-Confidence to deliver Emotional Health and Wellbeing Resilience Sessions /Workshops in schools

Work-based Knowledge

-Excellent understanding of common mental and emotional health issues that children face, informed by current research and evidence bases.

-Clinical insight into emotional health and mental health pathways

-Appreciation and awareness of issues facing young people who are not represented in early help and crisis support.

-A working knowledge of current mental health support agencies in the local area.

-Understanding of how to place children and parents and carers at the heart of the service, to enable them to have a voice and influence the work.

-An understanding of current legislation, policy, procedures, and issues relating to safeguarding young people.

-Experience of leadership within an emotional health service.

-Track record of working with external stakeholders to deliver better outcomes for children.

-Experience of working with a range of partners (both statutory and wider)

Emotional Health and Wellbeing services opening hours supports the needs of the communities in which we work, and therefore there are elements of unsociable hours - this may include evenings, weekends, and bank holidays

Benefits: 28 days holiday per year pro-rata (plus Bank holidays), Family-friendly policies, Cycle to work scheme, Pension - employee contributions of up to 8%, Death in service benefit, Discounted health scheme, Free confidential counselling service (further benefit details can be found in the job pack).

The closing date for applications is midnight Sunday 3rd May 2026.

Provisional Interview date (Could be subject to change) w/c 11th May 2026.

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

Therefore, candidates applying for work in our Youth Impact Domain will be required to complete an account of their full work history.

About the Space to grow Programme

Space to grow is a nationwide partnership between The Children's Society in England and Wales, Children First in Scotland, and MACS in Northern Ireland.

The programme is funded by a £1 million grant from funding partners BBC Children in Need, The Health Foundation, and Impact on Urban Health, their single biggest award through an open funding programme, called the 'Million and Me Award'. To amplify and increase our impact and to reach as many children as possible, The Children's Society is investing a further £1million meaning we have £2million over the next two years to truly change the lives of children.

The funding is going to create a early support programme which will support children aged 8 - 13 years-old across England, Wales, Northern Ireland and Scotland with a strong focus on those children and families who are not represented in emotional health and well being and mental health services. Our ambition is to support children and their families as early as possible to help prevent children developing and experiencing and mental health difficulties as they become teenagers.

The programme will offer one-to-one time-limited wellbeing interventions to children and their families. We will utilise solution-focussed approaches to provide children and their families with a toolbox of strategies to help support the child's emotional health and wellbeing and manage their feelings. The direct work with children and families will be supported by digital interventions, through the use of our own wellbeing app “Me Time”.

Rheolwr Gwasanaeth Iechyd a Lles Emosiynol - Casnewydd (Maternity cover)

Fixed term, one year contract - maternity cover

Oriau: 3 diwrnod neu 4 diwrnod

Cyflog: £21,060 (3 diwrnod) / £28,080 (4 diwrnod)

Office based - Information Station, Newport (and travel for delivery in Newport)

Ydych chi'n angerddol am gymorth cynnar, cymorth iechyd a lles emosiynol i blant?

Mae Space to Grow yn wasanaeth iechyd a lles emosiynol yng Nghasnewydd ar gyfer plant 8-13 oed, ac rydym yn chwilio am Reolwr Gwasanaeth Iechyd a Lles Emosiynol profiadol i ymuno â ni ar gontract am flwyddyn i ddarparu dros absenoldeb mamolaeth. Rydym yn chwilio am rywun sydd â gwybodaeth gadarn am wasanaethau a sefydliadau lleol yng Nghasnewydd ac sydd â phrofiad o weithio ar y cyd ag eraill yn y sector Byddwch yn darparu arweiniad gwasanaeth a rheolaeth leol ar gyfer rhaglen “Miliwn a Fi” BBC Plant Mewn Angen yn Casnewydd gan sicrhau bod gwasanaeth diogel o ansawdd uchel yn cael ei ddarparu.

Rydym yn ystyried bod amrywiaeth a chynhwysiant yn hanfodol i gyflawni newid cymdeithasol. Er mwyn mynd i'r afael â'r materion cymhleth sy'n wynebu plant, mae angen mynediad at dalent, safbwyntiau, profiadau ac arferion gwaith amrywiol. Anogir ceisiadau o gefndiroedd a chymunedau amrywiol ac mae gennym bolisïau i gefnogi cyflogaeth hyblyg, gynhwysol a hygyrch.

Sgiliau

-Mae'r gallu i siarad Cymraeg yn dymunol

-Goruchwylio, grymuso a rheoli perfformiad staff i gyflawni'r gorau y gallant i blant sy'n cael trafferth gyda'u lles emosiynol a chefnogi rhieni/gofalwyr y plentyn yn effeithiol.

-Gallu cryf i feddwl yn greadigol ac ymateb i sefyllfaoedd newydd, cymhleth neu heriol.

-Profiad o arwain a rheoli mewn lleoliad Iechyd a Lles Emosiynol.

-Y gallu i weithredu ar eich liwt eich hun, goruchwylio eraill a chydlynu gwaith.

-Allgymorth cymunedol: Profiad o ymgysylltu â theuluoedd nad ydynt yn cael eu cynrychioli mewn lleoliadau Iechyd a Lles Emosiynol ac iechyd meddwl a darparu cymorth hygyrch mewn lleoliadau cymunedol.

-Defnydd cymwys o raglenni TG.

-Yn gallu dangos profiad a gallu i weithio'n unigol.

-Hyder i ddarparu Sesiynau / Gweithdai Iechyd a Lles Emosiynol mewn ysgolion.

Gwybodaeth Seiliedig ar Waith

-Dealltwriaeth ragorol o faterion iechyd meddwl ac emosiynol cyffredin y mae plant yn eu hwynebu, ar sail ymchwil gyfredol a seiliau tystiolaeth.

-Dealltwriaeth glinigol o lwybrau iechyd emosiynol ac iechyd meddwl.

-Gwerthfawrogiad ac ymwybyddiaeth o faterion sy'n wynebu pobl ifanc nad ydynt yn cael eu cynrychioli mewn cymorth cynnar a chymorth argyfwng.

-Gwybodaeth weithredol o asiantaethau cymorth iechyd meddwl cyfredol yn yr ardal leol.

-Deall sut i osod plant a rhieni a gofalwyr wrth wraidd y gwasanaeth, i'w galluogi i gael llais a dylanwadu ar y gwaith.

-Deall deddfwriaeth, polisi, gweithdrefnau a phroblemau cyfredol sy'n ymwneud â diogelu pobl ifanc.

-Profiad o arwain mewn gwasanaeth iechyd emosiynol.

-Hanes o weithio gyda rhanddeiliaid allanol i sicrhau gwell canlyniadau i blant.

-Profiad o weithio gydag amrywiaeth o bartneriaid (statudol ac ehangach)

Mae oriau agor gwasanaethau Iechyd a Lles Emosiynol yn cefnogi anghenion y cymunedau yr ydym yn gweithio ynddynt, ac felly mae yna elfennau o oriau anghymdeithasol - gall hyn gynnwys gyda'r nos, penwythnosau, a gwyliau banc.

Buddion: 28 diwrnod o wyliau y flwyddyn pro-rata (yn ogystal â gwyliau banc), polisïau sy'n ystyriol o deuluoedd, Cynllun beicio i'r gwaith, Pensiwn - cyfraniadau gweithwyr o hyd at 8%, Buddion marwolaeth mewn gwasanaeth, Cynllun iechyd gostyngol, gwasanaeth cwnsela cyfrinachol am ddim (mae rhagor o fanylion am fuddion yn y pecyn swydd).

Y dyddiad cau ar gyfer ceisiadau yw hanner nos ar 03/05/2026

Dyddiad Dros Dro Cyfweliad w/c 11/05/2026

Mae Cymdeithas y Plant wedi ymrwymo i ddiogelu ac amddiffyn y plant a'r bobl ifanc rydym yn gweithio gyda nhw. O'r herwydd, mae pob swydd yn destun proses recriwtio fwy diogel, gan gynnwys datgelu cofnodion troseddol a gwiriadau fetio. Rydym yn sicrhau bod gennym gasgliad o bolisïau a gweithdrefnau ar waith sy'n hyrwyddo arferion gwaith diogelu a mwy diogel ar draws ein gwasanaethau.

Felly, bydd gofyn i ymgeiswyr sy'n gwneud cais am waith yn ein Parth Effaith Ieuenctid gwblhau cyfrif o'u hanes gwaith llawn.

Ynglyn â'r Rhaglen Lle i Dyfu

Mae Lle i Dyfu yn bartneriaeth genedlaethol rhwng Cymdeithas y Plant yng Nghymru a Lloegr, Children First yn yr Alban, a MACS yng Ngogledd Iwerddon.

Mae'r rhaglen yn cael ei hariannu gan grant o £1 miliwn gan bartneriaid ariannu Plant Mewn Angen y BBC, y Sefydliad Iechyd, ac Impact on Urban Health, eu dyfarniad unigol mwyaf trwy raglen ariannu agored, o'r enw 'Dyfarniad Miliwn a Fi'. Er mwyn ehangu a chynyddu ein heffaith ac i gyrraedd cymaint o blant â phosibl, mae Cymdeithas y Plant yn buddsoddi £1 miliwn arall sy'n golygu bod gennym £2 filiwn dros y ddwy flynedd nesaf i newid bywydau plant yn wirioneddol.

Mae'r cyllid yn mynd i greu rhaglen cymorth cynnar a fydd yn cefnogi plant 8 - 13 oed ledled Cymru, Lloegr, Gogledd Iwerddon a'r Alban gyda ffocws cryf ar y plant a'r teuluoedd hynny nad ydynt yn cael eu cynrychioli mewn gwasanaethau iechyd a lles emosiynol ac iechyd meddwl. Ein huchelgais yw cefnogi plant a'u teuluoedd cyn gynted â phosibl i helpu i atal plant rhag datblygu a phrofi ac anawsterau iechyd meddwl wrth iddynt gyrraedd eu harddegau.

Bydd y rhaglen yn cynnig ymyriadau lles un-i-un sy'n gyfyngedig o ran amser i blant a'u teuluoedd. Byddwn yn defnyddio dulliau sy'n canolbwyntio ar atebion i ddarparu blwch cymorth o strategaethau i blant a'u teuluoedd i helpu i gefnogi iechyd a lles emosiynol y plentyn a rheoli ei deimladau. Bydd y gwaith uniongyrchol gyda phlant a theuluoedd yn cael ei gefnogi gan ymyriadau digidol, trwy ddefnyddio ein ap lles ein hunain "Me Time".

IN1

About the Role

This is a hands-on, ‑people focused, operational leadership role at the heart of our service delivery. You’ll‑ oversee multiple cancer support programmes, ensuring they run smoothly, consistently, and to the highest standards.

You will:

• Lead day-to-day operations across a portfolio of cancer support services
• Provide strong, supportive leadership to managers, coordinators, and frontline staff
• Maintain excellent relationships with Macmillan, NHS partners, ICS colleagues, and community organisations
• Ensure safeguarding, quality, and statutory compliance
• Drive performance, quality improvement, and operational excellence
• Contribute to organisational strategy and future service development
• Manage budgets, monitor risks, and support sustainable funding models
• Be an escalation point for safeguarding, operational issues, and service risks

This is a truly rewarding role where you’ll make a tangible difference to people living with and beyond cancer.

 

Who We’re Looking For

We’re seeking a confident, compassionate, and organised operational leader who thrives in a fast-paced environment.

You will have:

• Proven experience in operational leadership within health or social care settings
• Strong communication and relationship-building skills with external partners and stakeholders
• A solid understanding of safeguarding, quality assurance, and statutory regulations
• Experience of driving performance and delivering continuous improvement
• Ability to contribute to strategic planning and service development
• Financial acumen, including managing budgets and supporting sustainable funding
• Confidence acting as an escalation point for safeguarding, operational, and service risks

And you’ll be:

· Supportive, collaborative, and people-focused

· Highly organised and able to manage competing priorities

· Passionate about inclusion, equality and person-centred support

·Committed to Self Help UK’s values and mission