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Lead transformation that changes lives.
Are you a strategic thinker who can bring people together to turn complex challenges into practical change?
Do you have the experience and influence to turn ambitious ideas into practical, sustainable transformation?
If so, this could be the opportunity for you.
At Together Trust, everything we do is about creating opportunities for the people we support to thrive. As we deliver our ambitiousfive-year strategy, we are looking for a talented Service Transformation & Innovation Lead to help turn our vision into reality.
This is a great opportunity for someone who enjoys strategic thinking, collaborative change and working across an organisation to connect services, people and ideas in ways that make a real difference.
You will work closely with senior leaders and colleagues across the Together Trust to translate strategy into action, align priorities and support transformation, innovation and partnership work.
Salary: £49,943 | Full Time | Permanent
Hybrid Working – Cheadle / home-based with travel across the Northwest (predominantly Manchester and Stockport area)
Interview Date: 23rd October 2026
About the role
As our Service Transformation & Innovation Lead, reporting directly to the Service Director, you will act as a key connector across services, strategic programmes and organisational priorities helping teams build momentum and embed meaningful, lasting change.
What you will be doing
About you
You are someone who builds positive working relationships and enjoys bringing people together to solve complex challenges. You balance strategic ambition with operational realities and turn ideas into practical, sustainable solutions.
We would particularly welcome applications from candidates who can show experience, understanding or transferable skills in the following areas:
It would be great if you also have:
Why join Together Trust?
At Together Trust, you’ll be part of a charity with a clear purpose: helping people feel supported, included and able to thrive.
Benefits
You'll have the opportunity to:
Our commitment to inclusion
We welcome applications from people of all backgrounds and experiences. We are committed to creating an inclusive workplace where everyone feels valued, respected and able to thrive.
We positively encourage applications from people with lived experience. If you need any reasonable adjustments throughout the recruitment process and employment journey we will work with you to understand what support would help.
Enhanced DBS check required (undertaken by Together Trust).
Ready to make an Impact?
If you are passionate about driving innovation, building partnerships and delivering meaningful change that improves outcomes for people and communities, we'd love to hear from you.
Apply today and help shape the future of Together Trust services
We reserve the right to close this advert early if a suitable candidate is identified.
Applications are very welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socio-economic background. We are committed to making reasonable adjustments for disabled people. We positively encourage applications from those with lived experience.
If there is any part of your lived experience you want to keep confidential in some way please talk to the Recruitment or HR shared service teams and we will do what we can to support you
The Together Trust is committed to safeguarding and promoting the welfare of the people we support and expects all our staff and volunteers to share this commitment.
Safeguarding checks will be undertaken for the successful candidate in line with our safer recruitment policy.
We are a UK charity supporting children in care and people with disabilities, autism and complex needs in the North West.
The client requests no contact from agencies or media sales.
Scope and senior accountability
Hold delegated senior responsibility for the performance, quality, workforce, safeguarding and development of the children and family services portfolio.
Lead EHWP+ as a key commissioned programme, ensuring that delivery remains aligned with contract requirements, local need, agreed outcomes and Spring North’s values.
Hold senior accountability for the effective management and delivery of counselling and therapeutic services within the portfolio, including service quality, practitioner practice, professional standards, supervision arrangements and continuous improvement.
Balance strategic direction with strong operational grip, intervening early where delivery, safety, quality, finance or partnership performance is at risk.
Contribute to whole-organisation leadership, growth, resilience and culture as an active member of the Senior Leadership Team.
4. Key accountabilities
4.1 Strategic leadership of children and family services
4.2 EHWP+ programme leadership and delivery
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Worcester Community Trust (WCT) is looking for a Wellbeing Services Lead Project Worker to coordinate and lead the day-to-day delivery of WCT’s Wellbeing projects; supporting individuals to improve their wellbeing, build confidence, and move closer to work, education, or training.
The Lead Project Worker will oversee and coordinate the staff team and volunteers, allocate referrals and assess workloads, ensure effective service delivery and maintain strong local operational partnerships to achieve high-quality outcomes for individuals who use the service. They will also carry their own caseload.
Key Areas of Responsibility
Service Delivery & Coordination
Frontline Support
Partnership & Engagement
Monitoring & Reporting
Team Support & Supervision
Safeguarding & Compliance
What you get…
What we offer…
Representing the City
WCT is committed to equality of opportunity, fairness and inclusion, and to being representative of the communities we serve. We welcome applications from people with a wide range of backgrounds, perspectives and experiences.
To apply visit our website.
Closing Date: Wednesday 14th October 2026
Please note – this is a rolling advert. Applications will be reviewed regularly, and suitable candidates may be invited to interview before the closing date. Early application is recommended.
To work with residents to build communities where people feel connected, supported and empowered
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Service Manager - Homelessness and Support
We are seeking an experienced Service Manager to lead vital homelessness prevention, housing support and energy advice services in Leicestershire.
Position: Service Manager: Homelessness and Support
Location: Charnwood, Leicestershire and remote, with travel across the local area
Salary: £35,020 FTE (£21,295 pro rata)
Hours: Part-time, 22.5 hours per week
Contract: Permanent
Closing Date: Friday 16th October
We reserve the right to close this advert early if we receive a high volume of suitable applications.
About the Role
This is an opportunity to lead and develop services that help people experiencing homelessness, housing instability and financial hardship move towards safer, more secure lives.
You will provide day-to-day leadership to teams delivering homelessness prevention, home energy advice and housing support services. You will ensure services are safe, effective, person-centred and responsive to local need, while meeting funding, regulatory and organisational requirements.
Key responsibilities include:
You will not routinely hold a caseload but will provide guidance and support when complex situations arise.
About You
You will have experience managing staff, volunteers or services within homelessness, housing, advice, community support or a related setting.
You will also bring:
Knowledge of homelessness legislation, housing options, tenancy sustainment or funded service delivery would be an advantage.
You will need a full driving licence and access to a vehicle, or another reliable means of travelling across Charnwood and Leicestershire. Occasional evening and weekend work may be required. This role is subject to an enhanced DBS check.
About the Organisation
You will join a small, close-knit charity committed to tackling homelessness and helping local people build safer, more stable lives.
The organisation offers additional holiday, flexible working and training and development from your first day. You will work alongside supportive colleagues who bring energy, commitment and hope to their work and are focused on achieving the best possible outcomes for the people they support.
Other roles you may have experience of could include Homelessness Service Manager, Housing Support Manager, Supported Housing Manager, Community Services Manager, Advice Services Manager, Operations Manager, Housing Services Manager or Safeguarding Lead.
Please note this role is advertised by the recruitment agency acting for the client, NFP People. #INDNFP
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead a service that changes lives
Do you want your leadership to have a direct and lasting impact on people affected by domestic abuse?
We are looking for an experienced, compassionate and motivated Domestic Abuse Service Manager to lead and develop our specialist services across Leicester, Leicestershire and Rutland.
This is much more than an operational management role. You will lead a committed team delivering support through safe accommodation, community and outreach services, helping ensure adults and children affected by domestic abuse receive safe, high-quality and empowering support when they need it most.
You’ll have the opportunity to shape services, strengthen partnerships and help define what excellent domestic abuse support looks like.
The opportunity
Reporting to the CEO, you will provide confident leadership across our domestic abuse services, managing a diverse team of practitioners, outreach workers, project staff, volunteers and others.
You’ll create a positive culture where staff feel valued, supported and able to deliver their best work, while maintaining high standards of safeguarding, quality and practice.
You’ll build strong relationships with police, housing, health, children’s services, courts, commissioners and voluntary sector partners, ensuring the voice, rights and safety of victim-survivors remain central.
As our Designated Safeguarding Lead, you’ll play a key role in developing a strong safeguarding culture across the organisation, ensuring concerns are managed effectively and learning leads to meaningful improvement.
You’ll also use data, outcomes and feedback to understand what is working, identify emerging needs and drive service development.
You will:
About you
You’ll have experience of managing people and services, together with a strong understanding of domestic abuse and its impact on adults and children. Experience within domestic abuse, safeguarding, housing, social care, family support or a similar specialist service would be highly relevant.
You’ll combine strong leadership with genuine compassion. You’ll be confident managing risk and complex situations, able to challenge poor practice when necessary, and committed to developing others.
We’re looking for someone who is:
To improve the lives of survivors of domestic violence and abuse in the region by delivering high quality, trauma-informed support services and refuge


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Suicide Bereavement Specialist Manager leads and manages a team of approximately 10–12 Suicide Bereavement Specialists, providing strong and supportive management alongside clear professional accountability and oversight of practice.
The postholder will also maintain a small caseload of approximately 5–10 beneficiaries, enabling them to remain connected to frontline practice and the experiences of people accessing the service.
The postholder has operational responsibility for the beneficiary journey from the point a referral enters the service through assessment, triage and allocation to a Suicide Bereavement Specialist, and for ensuring that subsequent support is safe, timely, appropriate, person-centred and delivered to Pete’s Dragons’ expected standards.
Relationship with the Beneficiary Services Manager
The Beneficiary Services Manager holds overall strategic responsibility for Beneficiary Services, including the direction, development and performance of beneficiary-facing services across Pete’s Dragons.
The SBS Manager holds operational responsibility for the day-to-day delivery, management and quality of the Suicide Bereavement Specialist service.
The SBS Manager is expected to exercise appropriate professional and managerial autonomy in the daily operation of the SBS service, escalating significant safeguarding, workforce, performance, capacity, service-quality or organisational concerns to the Beneficiary Services Manager.
The two roles will work closely together to ensure that strategic decisions are translated into consistent, safe and effective practice.
Key Responsibilities
Referral, Triage and Allocation
The SBS Manager will:
Management and Leadership of the SBS Team
The SBS Manager will:
Quality Assurance and Practice Standards
The SBS Manager will hold responsibility for the quality of SBS practice and will:
Safeguarding and Risk
The SBS Manager will:
Beneficiary Casework
To remain connected to frontline practice, the SBS Manager will:
People Management and HR
The SBS Manager will be responsible for all routine HR management relating to their direct reports, including:
Training and Development
The SBS Manager will:
Policy, Procedure and Service Development
The SBS Manager will:
Monitoring and Reporting
The SBS Manager will maintain an accurate operational picture of the SBS service, including:
The postholder will provide appropriate information and reporting to the Beneficiary Services Manager and ensure significant concerns are escalated promptly rather than waiting for routine reporting arrangements.
General Responsibilities
The postholder will:
Person Specification
Essential
Experience
The successful candidate will have:
Knowledge and Skills
The successful candidate will demonstrate:
Personal Approach
The successful candidate will:
Practical Requirements
Desirable
Scope and Accountability
This is a significant operational management role with responsibility for both people and practice.
The SBS Manager is accountable for ensuring that the SBS team is appropriately managed, beneficiaries are allocated safely and promptly, the quality of support is actively monitored, concerns are addressed rather than allowed to drift, and the Beneficiary Services Manager has an accurate understanding of the performance, capacity and risks within the service.
The postholder is expected to exercise professional judgement and autonomy within their delegated responsibilities while recognising when an issue requires escalation or strategic decision-making by the Beneficiary Services Manager.
The client requests no contact from agencies or media sales.
We're looking for a compassionate and resilient Service Manager to join our Domestic Abuse service located in Kent. No experience or personal care required, just the right values.
£37,669.00 per annum, working 40 hours per week.
2 year fixed term contract.
Our benefits include:
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Look Ahead IDVA Managers provide a high-quality safe service to those at highest risk of domestic abuse.
The post holder will be responsible for leading a team that keeps the safety of victims of domestic abuse at the core of all processes. You will have overall responsibility for all clients accessing the service. The post holder will have good knowledge of the criminal justice system and an understanding of Marac protocols.
The manager will also raise awareness of male domestic abuse.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
About you:
What you'll bring:
Essential:
About us:
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Supported Housing Services Manager
Location: Luton, Bedfordshire
Salary: £40,000 - £42,000
Permanent | Full-time
We are working with a well-established not-for-profit housing association to recruit a Hostel Services Manager to lead the effective delivery and development of its supported accommodation services across Luton.
This is a key management position with responsibility for ensuring customers receive safe, secure and high-quality accommodation alongside effective, person-centred support.
The Opportunity
This is an excellent opportunity for an experienced Hostel Services Manager, Supported Housing Manager or Housing Services Manager to take ownership of a key service, lead a dedicated team and help shape the future delivery of supported accommodation.If you are looking for a role where you can make a genuine difference to customers while driving operational performance and service improvement, we would be keen to hear from you.
The Role
As Supported Housing Services Manager, you will:
About You
We are looking for an experienced housing or supported housing professional with:
Apply
If you're an ambitious housing profesisonal looking to make a lasting impact within a values-driven housing association, we'd love to hear from you.
For a confidential discussion and further information, please contact [email protected]
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mental Health Service Manager
If you have lived experience of mental health challenges and the ability to translate your experience into meaningful service improvement, we want to hear from you.
We have an exciting opportunity for a Mental Health Service Manager to play a vital role in providing support in Pathfinder West Sussex.
This is a new and exciting role in which you will be supporting the Lived Experience workstream within the Pathfinder West Sussex Mental Health Support Service.
Position: Mental Health Service Manager (Internal Job Title: Lived Experience Manager)
Location: West Sussex/hybrid (with regular travel around West Sussex)
Salary: £36,729 per annum
Contract: Permanent
Hours: 37 hours per week (Monday – Friday)
Closing Date: 14 October 2026 at 23:59
Please note the role may close sooner than advertised if a suitable candidate is found, so apply early!
About Pathfinder West Sussex
As a Mental Health Service Manager, you will be working for a people-led organisation whose mission and values is to inspire change across Sussex. Pathfinder West Sussex is a partnership of mental health, homelessness and employment support organisations working together to improve people’s wellbeing across the county.
Co-production is at the heart of everything we do. This role will be instrumental in supporting staff and subcontractors to embed co-production principles and continuously enhance the way we deliver services.
Key Responsibilities:
About You
To be successful in the role of Mental Health Service Manager, you will need to have great communication skills and be committed to the values of the organisation. Some of the key skills and experience you will need to bring with you include:
The role covers the service area of West Sussex and as such we need someone who lives within a commutable distance of the area.
In Return
The organisation is proud to have Gold Accreditation from Investors in People, be a Disability Confident employer, and part of the Mental Health at Work commitment.
You will also receive:
Join an equal opportunities employer, committed to equality, equity, inclusion, and diversity. Applications are welcomed from individuals with lived experience. Please let us know if you require any reasonable adjustments if invited to interview.
Please Note: An Enhanced with Adults DBS check will be required for this role.
Lived experience of mental health challenges is an occupational requirement for this role under Schedule 9, Paragraph 1 of the Equality Act 2010. The role requires the postholder to draw upon their personal experience to provide leadership, influence service development, promote co-production, and ensure the voices of people with lived experience are embedded in the design and delivery of services.
You may be interested in this role if you have experience in the following areas Mental Health, Mental Health Advocate, Mental Health Service Manager, Mental Health Service, Mental Health Worker, Mental Health Case Worker, Mental Health Outreach.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
We have an exciting opportunity to lead our experienced criminal justice IDVA team, working 37.5 hours a week. This role involves both face to face and virtual support in a hybrid model of working, you will work from home and our Victim Support Office near Old Street station.
Do you want to lead a committed and inspiring team? Do you want to help make a real difference every day?
Do you want to contribute to change & improve the quality of lives of domestic abuse survivors?
Do you have resilience & adaptability? Can you work effectively with a focus on safety and customer service and care?
If yes, then we'd love to hear from you…
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
About the role:
This is a hybrid role, working from home with travel to the Victim Support office in Islington. As the Criminal Justice Domestic Abuse Service Manager, you will:
You will need:
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
BASED IN SWINDON
NO CVS ACCEPTED and STRICTLY NO AGENCIES/RECRUITMENT CONSULTANTS.
This role requires the submission of a completed Medaille Trust Application Form which you can download from the Vacancies page on Medaille Trust website. This is to be uploaded to the 'Other Document Upload' button. Your application will not be considered without an application form as we do not accept CVS. Interview date will be confirmed with the applicant
We are currently looking for a Senior Service Manager to oversee safe houses based in Swindon area. This role is a chance to combine your leadership skills, compliance excellence and compassion.
In the role you will:
· Lead and Inspire: Manage and motivate a dedicated team, ensuring they receive high quality supervision, training, and support.
· Champion Safety & Quality: Take ownership of Health & Safety compliance, safeguarding standards, and quality assurance measures including CQC and internal audits.
· Drive Operational Excellence: Oversee budgets, payroll, and service delivery with a focus on efficiency and high standards.
· Empower Survivors: Ensure service users receive the care and advocacy they need to rebuild their lives. What we are looking for: · Proven experience in team management and compliance within a care or support setting.
· Strong knowledge of Health & Safety, safeguarding, and quality frameworks.
· Excellent communication, organisational, and IT skills.
· Experience in modern slavery support is desirable, but not essential as training will be provided.
Closing date: Thursday, 15 October 2026 at 10am
Interview Date: TBC
Applications will be reviewed as they are received, and we reserve the right to interview/ appoint before the closing date. Early applications are therefore strongly encouraged.
This role is a subject to satisfactory Disclosure & Barring Service checks. The ability to drive with a valid licence with use of own vehicle insured for business purposes is essential.
About Us
Medaille Trust is one of the leading providers of support to survivors of modern slavery and human trafficking in the UK. We are working to provide refuge and freedom for survivors and fighting to see slavery in all its forms become a thing of the past. The need for this work has never been higher, there are more than 50 million estimated victims of modern slavery worldwide, and over 120,000 potential victims in the UK.
We operate ten safe houses and five outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year. We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators.
Medaille Trust's mission is to provide refuge & freedom from modern slavery. One of UK's leading providers of support for survivors of modern slavery.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
REPORTING TO: Head of Services
RESPONSIBLE FOR: Team Leaders and other service-based roles as required
PURPOSE OF POSITION
The Service Manager will have overall responsibility for the operational leadership, quality, performance and contract delivery of both the LB Newham Core and the Intensive Support Accommodation contracts. The role will ensure a joined-up support pathway for residents with low, medium, high and complex support needs, promoting safety, stabilisation, independence, move-on and long-term tenancy sustainment.
The post-holder will lead staff teams to deliver high-quality, trauma-informed, strengths-based and person-centred support for vulnerable single homeless adults, including residents with multiple disadvantage, high levels of risk and complex support needs.
The role will set, monitor and embed clear resettlement and support standards, ensuring residents receive consistent assessment, support planning, risk management, move-on preparation and tenancy sustainment support.
The role will be accountable for safeguarding, housing management, performance reporting, quality assurance, partnership working, commissioner confidence and continuous service improvement.
What makes this role different
• Lead the full move-on journey, from pre-tenancy preparation to sustaining community accommodation, ensuring residents receive timely, effective support.
• Combine trauma informed support, tenancy sustainment, homelessness prevention, partnership working and values-led leadership to help residents build independence.
• Work with Resident Services, Intensive Housing Management team. landlords, commissioners and agencies to prevent repeat homelessness and improve outcomes.
• Lead with purpose, strengthen practice and model a learning culture rooted in Growth, Inclusion, Collaboration and Compassion.
The role will require participation in the on-call rota and occasional evening and weekend work in line with service needs.
RESPONSIBILITIES & ACCOUNTABILITIES
Key Responsibilities
• Lead the delivery supported accommodation contracts in line with commissioner expectations, contract requirements, organisational policies and agreed performance standards.
• Provide clear management oversight of service quality, safety, safeguarding, risk, incidents, complex cases and escalation.
• Ensure residents receive effective assessments, risk management, support planning, move-on planning and outcome-focused reviews.
• Set and maintain clear resettlement standards across the service, ensuring residents are supported to develop independent living skills, secure appropriate move-on options and sustain accommodation after leaving the service.
• Ensure support standards are consistently applied, including timely assessments, person-centred support plans, regular key work, outcome-focused reviews, accurate case recording and clear escalation of risk or non-engagement.
• Promote trauma-informed, strengths-based and psychologically informed practice across the service.
• Work closely with the Intensive Housing Management team to oversee housing-related support, including referrals, placements, rent accounts, Housing Benefit claims, arrears prevention, voids, licence or tenancy obligations, move-on and tenancy sustainment.
• Ensure the intensive supported accommodation service provides safe, responsive and proportionate support for residents with complex needs and high levels of risk.
• Monitor performance against contract indicators, including outcomes, safeguarding, engagement, rent accounts, move-on, tenancy sustainment, voids and resident feedback.
• Prepare accurate reports, evidence and performance commentary for commissioner monitoring, audits, inspections and service reviews.
• Lead, develop and support staff to work as one team while maintaining service-specific boundaries, contractual standards, professional accountability and Your Place values.
• Maintain effective staffing arrangements, including cover for key working, weekend, out-of-hours and intensive provision requirements.
• Build strong partnerships with commissioners, Adult Social Care, health services, substance misuse services, criminal justice partners, housing providers and community agencies.
• Use service data, resident feedback and quality assurance activity to drive improvement, demonstrate impact and evidence value for money.
• Work closely with the Quality Assurance Manager and Impact Manager to use performance data, quality assurance findings, resident feedback and outcome measures to identify trends, strengthen practice and drive continuous service improvement.
• Work flexibly to respond to urgent operational issues, safeguarding concerns, incidents, commissioner requests and service pressures.
• Embed person-centred practice and meaningful co-production with residents, ensuring services are shaped by lived experience and aligned with Your Place values of Growth, Inclusion, Collaboration and Compassion
PERSON SPECIFICATION
The successful candidate will bring the experience, knowledge, leadership skills and values needed to manage high-quality supported accommodation services and contribute effectively to the wider Your Place team.
Essential Criteria
• Experience managing or supervising staff in supported housing, homelessness, social care, community support or a similar setting.
• Ability to lead change, improve practice and support staff through service development.
• Experience supporting vulnerable homeless adults, rough sleepers or people facing multiple disadvantage.
• Strong understanding of risk, safeguarding, trauma, mental health, substance misuse, tenancy sustainment and move-on barriers.
• Experience leading services that manage challenging behaviour, anti-social behaviour, safeguarding concerns, tenancy breaches, arrears or complex risk.
• Experience of contract management, performance monitoring, quality assurance, reporting and service improvement.
• Good understanding of housing management, including arrears, voids, tenancy or licence breaches, maintenance, health and safety, and property-related risk.
• Ability to analyse performance information, identify risks and trends, produce clear reports and use data to drive improvement.
• Experience building constructive relationships with commissioners, statutory services, voluntary sector partners and internal stakeholders.
• Knowledge of person-centred, strengths-based, trauma-informed and psychologically informed support.
• Knowledge of safeguarding adults, mental capacity, confidentiality, professional boundaries, data protection, equality and diversity, and complaints handling.
• Excellent written and verbal communication skills, including clear reports, briefings and monitoring returns.
• Commitment to resident involvement, co-production, equality, diversity, inclusion and anti-discriminatory practice.
Desirable Criteria
• Experience managing commissioned homelessness or supported accommodation contract.
• Experience working within or alongside London local authority homelessness pathways.
• Experience of managing voids, referrals, move-ins, move-outs and partnership-based accommodation arrangements.
• Experience of using Home Star, In-Form, Pyramid or equivalent systems to monitor support, tenancy sustainment, risk, outcomes and case recording.
• Experience preparing for audits, inspections, commissioner reviews or contract monitoring meetings.
• Experience leading services through mobilisation, remodelling, restructure or improvement planning.
Aptitude and Behaviours
confidently use performance data, resident feedback and quality assurance learning to improve outcomes and value for money.
Provides values-led leadership and communicates clearly with staff, residents, commissioners and partners.
Use written, numerical and performance information to make sound, accountable and compliant decisions.
Involving and Including Embeds resident involvement and promotes dignity, choice, equality, inclusion and cultural competence.
Build and develop a high-performing team through clear direction, supervision, support and accountability.
Appointment is subject to an enhanced DBS check, satisfactory references and the right to work in the UK
Our mission to solve homelessness in east London, one person at a time!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a fixed term contract of 3 months, for 21 hours per week.
The Supported Housing Service Manager is responsible for leading and managing supported housing services, ensuring high-quality, safe, and person-centred support for residents with diverse needs, including mental health, young people, and LGBTQ+ individuals.
Key aspects of the role include:
The Services
Service 1 - Mental health supported housing service: Adults living with moderate to severe mental health conditions, many of whom have experienced trauma, social exclusion, homelessness, substance misuse or other complex needs. Some residents may present with behaviours associated with their mental health, including heightened anxiety, emotional dysregulation, suicidal ideation, self-neglect or periods of crisis. The successful candidate must be comfortable working within these settings.
Service 2 - LGBTQ+ supported housing service. We provide both shared and self-contained accommodation, commissioned by LB Haringey, offering housing and tailored support to LGBTQI+ adults aged 25 and over.
This service supports individuals who may face challenges within mainstream homelessness provision due to their sexual orientation or gender identity, as well as those who have expressed a preference to live within an LGBTQI+-specific environment.
Our Organisation
Causeway is a London living wage employer, with a competitive pension scheme. We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us.
To be part of the solution to homelessness in London
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Delivered across the three richly diverse London boroughs of Hackney, Tower Hamlets and Newham our Community Engagement programmecurrently includes:
Exercise classes to help maintain and develop fitness, strength and mobility to prevent falls and promote wellbeing (e.g through the provision of chair-based yoga and walking groups) in our centres and at outreach settings.
Social activities and events giving older people the opportunity to meet and connect in our centres and in outreach settings.
Health talks and learning events providing older people with the information ad knowledge they need to remain healthy and independent.
Lunch clubs providing healthy, warm and affordable meals as well as social connection.
Digital inclusion supporting older people using digital devices and getting online.
We are able to demonstrate meaningful impact with 97% of people who use our services telling us that they feel better connected to their community and 96% stating that they are maintaining a good level of physical independence as a result of the programmes we deliver.
The client requests no contact from agencies or media sales.
Actively Interviewing
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Housing Support Worker
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Job Title: Housing Support Worker
Location: Brent. This is a floating support service which means locations may vary from outreach sites, personal homes, and our office space. Please be kindly aware that although there is step free access available at our base office, we cannot guarantee step free access in the external locations which form as part of this role.
Salary: £28,800
Shift Pattern: 37.5 hours per week Monday to Friday on a rota between 08:00- 16.:00, 09:00 - 17:00, 10:00 - 18:00. You may be required to work outside these hours as per service and participant requirements.
About the Role
We're hiring a Housing Support Worker to join our team based in Brent. In this role, you will support participants who have been or are at risk of homelessness, experienced social exclusion, mental health challenges, substance use challenges, learning disabilities and/or may have previous convictions. You will support participants on their journey towards recovery, reablement, and independence within a compassionate and trauma informed environment.
In this role, you'll be at the heart of delivering high quality, person centered support through tailored support plans which provide practical interventions, to empower our participants to overcome personal challenges, develop life skills, and achieve their personal goals. You will also work closely in partnership with various organisations to support the different needs of our participants, which may include signposting. Join us on the journey to empowering people to be the best versions of themselves!
Key Responsibilities Include:
About You
We're looking for a passionate individual who has a shared mission to help people reduce their risk of homelessness. You will understand that the needs of our participants may vary from mental health, substance use, lack of confidence, and social exclusion. You will be a self motivated individual who is able to be proactive in managing your own time during busy or quiet periods to ensure productivity. You will be able to work collaboratively as part of a team, and will have alignment with our SIG values. You will be keen to support our residents to achieve their individual goals and support them to be the best versions of themselves.
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets