Service management jobs

As Senior Finance Officer, you will play a vital role at World Heart Beat, ensuring the effective day-to-day management of finances, financial administration, and bookkeeping, as well as informing future business planning. You will work with key personnel across the team, providing guidance and leadership in relation to budget management and financial information to support funding applications and stewardship. You will also provide excellent reporting to support the Executive and Board.

It is an exciting time for the charity, following the opening of World Heart Beat Embassy Gardens in 2023, our second site for music teaching, which includes a café, concert hall and recording studio. The operation of two sites has increased our activities and overheads, making the Senior Finance Officer role even more crucial. We have also established a CIC through which new earned income streams are channelled. The Senior Finance Officer will have the opportunity to develop and shape financial processes and contribute to forward planning.

Trusts Officer.

Salary: £26,000 per annum.

Location: Remote (with occasional travel to London office)

Contract: Permanent – 35 hours per week.

Benefits:   

• 29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave. 
• Gain professional qualifications and excellent training/development opportunities. 
• Flexible maternity, adoption, and paternity packages. 
• Pension with up to 7% employer contribution with included life assurance cover. 
• Blue Light Card eligibility with 15,000 national retailer's discounts. 

Why Action for Children?   

Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It is the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives.  

A bit about the role 

Action for Children aims to deliver substantial growth from our high value audience over the next five years, with the Philanthropy and Trusts team playing a vital role in achieving that ambition, working together with other Income and Engagement teams. 

As Trusts Officer you will work to secure donations from trusts and foundations to deliver a wide range of organisational priority projects and services, also contributing to the development of the trusts pipeline to support the team’s growth strategy.

We are looking for someone with excellent written and verbal communication skills and demonstrable experience of securing four and five figure gifts from Trusts and Foundations. 

How you'll help to create brighter futures  

• Work collaboratively and support the team to implement activities to deliver the Trust team’s financial aims with a responsibility for delivering an annual income target, focusing on securing four and five figure donations from charitable trusts and foundations.
• Initiate and develop long-term relationships with trusts and foundations.
• Develop and implement individual solicitation and stewardship plans for existing trusts and new prospects.
• Contribute to a communication and stewardship programme.
• Collaborate with fundraising colleagues to track and report on prospecting activities.
• Take responsibility for ensuring that fundraising partnerships with charitable trusts and foundations achieve their maximum potential. 
• Work with the Philanthropy, Trusts, and Prospect Development Managers to identify new prospects.

Let's talk about you 

• Ability to manage a complex pool of prospects and donors, devising clear donor solicitation plans with the aim of securing long term financial philanthropic support.
• Experience of creative proposal and report writing.
• Experience of preparing budgets for potential funders and for grant reports.
• A professional solutions-focused approach to making effective decisions.
• Experience of using and interrogating relational databases, maintaining accurate financial records.
• Flexible and calming approach to work and willingness to be accommodating over working hours when required.
• Excellent communicator with great interpersonal skills.

 Please see the Job Description for the full list of accountabilities and requirements.  

Find us on X, Linkedin, Facebook or YouTube to get to know us better. 

Closing Date: Tuesday 20th May 2025.

Interviews will be held via MS Teams on 27th and 29th May 2025. 

Please note we are unable to offer visa sponsorship for this role. 

Diversity, equality, and inclusion 

At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace. 

We actively encourage applications from Black, Asian & Minority Ethnic, and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children. 

Want to know more about Action for Children? 

Find us on X, Linkedin, Facebook or YouTube to get to know us better. 

Wonderseekers, the charity behind Winchester Science Centre, is seeking a senior leader to drive the charity’s financial strategy and operational effectiveness. As a key member of the Executive Team, the role will provide strategic oversight of financial operations, risk management, and key support services, ensuring the charity's long-term sustainability. The successful candidate will work closely with senior leadership and trustees to align financial and operational goals with the charity’s mission of engaging children with science to improve their lives and contribute to a sustainable future. This leadership position will also focus on the efficient delivery of essential support functions, ensuring compliance with governance, legal obligations, and safety standards, and fostering a culture of excellence across all areas.

This is an extraordinary opportunity to step into a pivotal leadership role at a charity with a powerful purpose and a solid financial foundation. Following a period of remarkable transformation, we are poised for even greater impact—investing in sustainability, expanding our reach, and enhancing our impact-driven science engagement experiences. If you’re passionate about leveraging financial leadership to create a better future for children and the planet, we’d love to hear from you.

Job details

Hours: 37.5 per week.

Work pattern: Usually Monday to Friday working during office hours with occasional weekends and out of hours work, however we do operate very flexibly.

Salary: Between £60,000-£70,000 per annum depending on experience (full-time)

Contract: Permanent

Line manager: CEO

Responsible for: Head of Finance, Head of Estates and Sustainability, Head of Digital Infrastructure

Holiday: 28 days per annum plus bank holidays (full-time). Option to buy/sell some leave and gain additional days for continuous service after four years. The post-holder will not usually be expected to work bank holidays however when duties require, time off in lieu will be available.

Location: Between both sites - Winchester Science Centre, Winchester, SO21 1HZ and Wonderseekers HQ, Eastleigh, SO50 9DE. Some remote working is possible however an onsite presence is required for most of the role.

Benefits: Cash health scheme, life assurance, buy/sell annual leave, long service holiday bonus, café and shop discount, electric vehicle salary sacrifice scheme, free tickets to WSC and partner attractions, family friendly leave, wellbeing policy, mental health first aiders, charity workers discount scheme, cycle to work scheme, financial loans, flexible IT, casual dress, staff events, enhanced pension contribution and pension salary sacrifice scheme, inflationary pay rise subject to charity performance and more.

Deadline: Monday 12th May 2025 9am

1st round interviews: 20th and 21st May 2025 at Winchester Science Centre

2nd round interviews: w/c 9th June

Please contact us if you’d like to arrange an informal chat or have any questions about the role before applying.

About our Charity

Wonderseekers (the Charity behind Winchester Science Centre) strives to engage all children with science so they can live happier, healthier and more sustainable lives and contribute to improving life on earth. The Charity runs Winchester Science Centre - a vibrant, hands-on experience for young children. Promising an exciting day out for families, with curriculum-linked trips for schools and an evening events programme, the Science Centre welcomes over 170,000 visitors every year. Through our magnificent planetarium and live science experiences, science is brought to life in imaginative, fun and accessible ways that means everyone is included.

Key Objectives

• Finance Leadership: Be the architect of and execute a strategic vision for the charity's financial growth and long-term sustainability, ensuring resilience in financial operations.
• Risk Management: Lead and drive the strategic management of risk within the Charity, fostering a culture of continuous improvement in risk practices.
• Health, Safety, and Safeguarding: Promote and ensure a culture of excellence in Health and Safety and Safeguarding practices, maintaining the highest standards across the charity
• Infrastructure Development: Champion the development and implementation of robust systems and infrastructure to enable the charity to fulfil its mission efficiently and effectively.
• Leadership: Lead the Charity Support Services team, ensuring seamless and proactive support for the organisation’s operations and strategic objectives.

Key Responsibilities

Executive leadership and strategic contribution

• Report directly to the CEO, providing regular updates on financial performance, risk management, and operational efficiency. Additionally, the CFRO will present detailed financial reports, risk assessments, and progress on strategic goals to the Board of Trustees, ensuring transparency and alignment with the charity's long-term objectives.
• As a key member of the Executive Team, actively contribute to the development and refinement of the charity’s overall strategy, aligning financial and risk management goals with broader charity objectives.
• Play a leading role in setting and delivering the goals and targets defined in the charity’s business plan, ensuring financial health and operational efficiency.

Financial strategy and governance

• Develop, implement, and continually refine the charity’s financial strategy, policies, and practices in alignment with best practices and the organisation’s overall strategic goals.
• Provide financial leadership and oversight, ensuring the charity’s financial health by managing the planning, budgeting, reporting, and monitoring processes.
• Manage and oversee the preparation of accurate, timely financial statements, budgets, and forecasts that support decision-making by the Executive Team and Board.

Risk management and mitigation

• Lead the development and implementation of an enterprise-wide risk management framework that identifies, assesses, and mitigates risks across all operations.
• Oversee regular risk assessments and report on risk management performance, ensuring that all areas of the organisation are proactively managing risks.
• Foster a culture of risk awareness across the charity, ensuring that risk management is embedded in all key decision-making processes.

Operational efficiency and support services

• Lead and drive the efficient delivery of essential charity support functions, including IT, facilities management, health and safety, and safeguarding, ensuring that they are effectively resourced and aligned with the charity’s strategic needs.
• Ensure these functions operate in a seamless and ‘invisible’ manner, enhancing the operational efficiency of the charity while supporting its mission delivery.

Compliance and regulatory oversight

• Ensure full compliance with charity governance, statutory reporting, and all relevant legal obligations, including charity law, tax regulations,, financial reporting standards and data protection. The postholder will also act as our Data Protection Officer.
• Ensure that the charity adheres to all relevant health and safety regulations, creating and maintaining a safe working environment for staff, volunteers, and visitors.

Leadership and team development

• Lead, manage, and inspire the Charity Support Services team, ensuring a high level of collaboration and providing the resources needed for effective performance.
• Champion a culture of continuous improvement, supporting the professional development of staff and encouraging innovative problem-solving.

Stakeholder management and reporting

• Engage with the Board of Trustees and external stakeholders on matters relating to financial performance and risk management.
• Provide regular reports to the Board, senior leadership, and key stakeholders on financial status, risk assessments, and performance against strategic goals.

Person Specification:

Education:

• Essential: A recognised accountancy qualification (preferably ACA, ACCA, CIMA or equivalent).
• Desirable: Management/leadership qualification or significant professional experience at a senior level in the charity sector.

Experience and knowledge:

Essential:

o A minimum of three years' experience in a senior management or leadership role.

o Proven track record of managing finance for a medium to large charity.

o Experience as a member of a Senior Management Team, contributing to strategic decision-making and organisational leadership.

o Expertise in financial management, including producing management accounts and monitoring cash flow for organisations with an annual turnover exceeding £2 million.

o Experience in business planning and long-term financial forecasting to support strategic goals.

o Strong experience in team management, including motivating staff and overseeing performance to drive high levels of engagement.

o Demonstrable experience of managing budgets, safeguarding processes, and risk management.

o Experience in the production and implementation of policies for example those related to finance, risk, health and safety, safeguarding and data protection within a charitable context.

Desirable:

o Familiarity with managing complex cash flow monitoring processes in a dynamic, mission-driven organisation.

Skills and Abilities:

Essential:

o Advanced IT skills, particularly in Excel, for financial analysis and reporting.

o Strong numeracy and attention to detail, ensuring accurate and high-quality outputs.

o Excellent time management and the ability to prioritise tasks to meet deadlines effectively.

o Outstanding verbal and written communication skills in English, with the ability to present complex financial and risk-related information clearly to both financial and non-financial stakeholders.

o Proven ability to work collaboratively as part of a team, with a hands-on and proactive approach.

o Personal integrity, intellectual agility, and the capacity to influence stakeholders at all levels within the organisation.

o Strong interpersonal skills with the ability to build trusting relationships across diverse teams and external partners.

o A professional, flexible, and resilient approach, maintaining composure in high-pressure environments.

Desirable:

o Ability to work effectively in a customer-facing organisation, ensuring financial and risk practices align with service delivery.

o Energetic, self-starting, and results-driven with a focus on continuous improvement and organisational impact.

o A positive and collaborative attitude towards contributing to a team culture that supports the charity’s mission.

The post-holder will be required to undergo an enhanced DBS check.

Interview Process:

We look forward to getting to know you through our friendly and welcoming interview process. The interview is likely to include a pre-interview task and questions from our panel. Interview questions will be circulated in advance.

We can’t wait to hear from you! Please contact us if you’d like to arrange an informal chat, or have any questions about the role before applying.

Ready to Apply?

When you are ready to apply, please submit your application through our recruitment portal.

You will be asked to submit your contact details and answer a few questions so we can get to know you. Please keep your responses concise, this is your opportunity to really stand out. After answering these questions, please upload your cover letter and CV.

Need information in a different format or would like to apply in an alternative way? Just get in touch via our website.

No recruitment agencies, thank you.

Support Worker at Plus Services

Are you a positive, engaging and caring person that wants to make a real difference to the world?

Do you think the greatest gift you can give is to make other people’s lives better?

Do you believe that people living with Learning Disabilities and Autism should have happy fulfilling lives, with access to the Community and enjoy the same things the rest of us take for granted?

If you answered “Yes” to these 3 Questions then Plus has an amazing role for you!!!!!
 
Who are Plus Services?

Plus is one of the most respected Learning Disability and Autism Charities in London with a proud history stretching back more than 30 years.  We have an amazing team that is dedicated to supporting people to live their best possible lives and we have literally changed people’s worlds with the support we have provided.

Our Client Group is quite varied and during the recruitment process you would be specifically recruited to work with those that your personality, skills and experience would fit best with.  Some have really challenging behaviour, but unless you had the capability to best serve those people you would be assigned to a different group.  So, there is no need to worry about being out of your depth.

We also provide industry leading training and on-going support, so rest assured you will be ready for anything the job throws at you.  I cannot promise you it will be easy, but I can promise you it will be worth it.  And when you go home you will know you have made a massive difference and the world is a slightly better place as a result of your efforts.

Who are you?

You are a caring, compassionate and capable individual?  You could be either already working within Social Care or are thinking about joining the sector.  We recognise everyone, regardless of their personal history, talents, abilities and unique personal qualities

What does matter is you must care and you must want to enhance the lives of the people who we support and rely on us.

You will need to be comfortable spending large amounts of your day one-to-one with the Service Users, there is no leaping from client to client here with 15 minute blocks.  You will need to be happy supporting people to learn new skills and become independent.  And you will need to thrive on taking people out into the big wide world, expanding their horizons, bringing a smile to their faces and adding a spring in to their step.

To be considered for the role you will need to be able to:

•  Do your share of weekend shifts, sleep-ins, waking nights and bank holidays.
•  Be physically fit and able to move freely and physically and to support service users who may be physically dependent.
•  Have a supportive attitude and want to help individuals to maximise their lives.
•  You must be able to support people with Learning Disabilities who have different ways of expressing themselves
•  Be eligible to work in the UK

In return we offer opportunities for professional development and real job satisfaction.  We can help you to develop your professional skills and knowledge and progress toward recognised qualifications such as Diploma in Adult & Social Care levels 3/4/5.

Available positions: 
Full time Support Worker (38 Hrs per week) 
Locations: Lewisham, Southwark, Greenwich or Sutton
Pay: £27,367
Holidays: 28 days per Annum  

Bank Support Worker (zero hours contact)
Location: Lewisham, Southwark, Greenwich or Sutton
Salary:  £13.85 per hour.
Holidays: Based on hours accrued 

Our benefits package includes: 
• Pension contribution scheme
• Fully funded Learning and Development
• Company employee assistance programme service
•  Sleep in allowance

Facilitator (Young Responders)

1 year FTC

Full time (35 hours pw) 

Our offer to you

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:

• Competitive salary and pension scheme
• 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
• Hybrid, Flexible working
• Cycle to work scheme
• Electric Vehicle Scheme
• Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
• Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping

About Us

This is a fantastic opportunity to join a team of over 1,200 employees and over 29500 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning.  As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future. 

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response, Falls response and Night Time Economy) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.

Job Summary

Young Responders is an exciting project that started delivering street first aid sessions during 2023 as part of St John Ambulance. The project was created to engage and empower young people from diverse communities who face the greatest health inequities to become active health citizens, through practical physical first aid and mental awareness sessions relevant to the challenges they face. 

The programme is aimed at young people aged 11 to 25, who would not typically come through our doors delivering first aid training to young people from under-served communities. In 2023 the Young Responders team delivered session to almost 16,000 Young People and over 2024 they aim to reach a further 20,000 Young People, if not more. 

Working as part of the team as a Facilitator you will support the growth of the service and be responsible for directly leading and delivering first aid training sessions with community organisations and educational settings. This role will also offer pastoral support to our growing Volunteer team offering mentoring and guidance to those delivering sessions supporting their welfare and wellbeing. 

This is a 35 hours per week role and we are looking for someone who is empathetic and feels passion about supporting Young People. The role is to cover London so travel is essential. 

Required Knowledge, Skills & Experience

• Experience in Youth Work or working with young people in a community context
• Experience of planning and/or the delivery of community-based training
• Experience of safeguarding and willing to undertake Safeguarding training relevant to the role
• Strong communication skills with the ability to communicate effectively with people at all levels, verbally and in writing
• Understanding of Equality, Diversity & Inclusion and issues around social mobility
• Ability to work well in a team and able to motivate young people and volunteers
• Due to the nature of the role you will need to hold a full, UK driving licence (maximum 6 points) and have access to your own vehicle

About the Role 

• Work collaboratively with the Project Coordinators to plan the delivery of young responder first aid sessions in the community
• Work with the Partnerships Manager to identify and build partnerships with local organisations and educational settings to support project delivery
• Engage with a range of stakeholders both internally and externally to St John Ambulance
• Liaise with the Delivery Teams to promote the project in the community
• Effectively provide pastoral support and guidance to the Volunteer team to ensure their welfare and wellbeing
• Be aware of the contextual safeguarding issues that might arise, raising concerns and supporting young people in accordance with St John Ambulance policy
• Ensure training sessions held in the community are risk assessed and registered as per current St John Ambulance procedures

Please see the job description for more detail (this can be viewed on our website or once you click apply) 

If you are a current St John Ambulance employee, please apply here:Click here

For all other candidates, or St John Ambulance volunteers wishing to apply please apply below

We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups.  We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.

About you

You are an experienced and values-led HR professional with a track record of strategic leadership and operational delivery. You are comfortable working across the full range of HR functions, from leading organisational development and change to ensuring high-quality operational support.

You are a trusted advisor to senior leadership, with excellent influencing skills and the ability to coach and support managers at all levels. You are also passionate about building inclusive workplaces and supporting staff to thrive.

About the role

As a core member of the Leadership Team, the Head of HR will lead the development and implementation of Plantlife’s people and culture strategy to enable a thriving, inclusive and high-performing workplace.

The postholder will oversee both strategic HR initiatives and proactive and efficient HR operations, providing a high level of customer service and ensuring our people policies, systems and culture are aligned with Plantlife’s goals and values.

With a staff team of almost 100 staff located across the UK, primarily working remotely, this role is critical to embedding values-led leadership, building organisational capability, and ensuring all staff have access to the tools they need to succeed.
This is a pivotal role for someone who thrives on balancing strategic influence with operational excellence, supporting our ambition to be an employer of choice in the conservation sector.

To apply for the role or view the full recruitment pack, please visit our website. We look forward to hearing from you!

Please note we do not accept CV's.

Community Outreach: Engage with members of the local community, supporting existing outreach projects and helping develop new initiatives.

Welcoming Guests: Create a warm, welcoming atmosphere for visitors to the church, fostering a sense of belonging.

Project Development: Contribute to the growth and development of ongoing projects, with a focus on enhancing the mission’s outreach and impact.

Current Projects: Tuesday Celtic Prayer; Toddler Group; Merton Winter Night Shelter (Site Coordinator); Messy Church; Summer Camp.

Collaboration: Work alongside church leaders and volunteers to deliver meaningful experiences for both visitors and members of the church community.

Keep adequate records of contacts and of work undertaken.

Appraise and review initiatives set up and activities undertaken, and change where necessary the action and focus of work after discussion with, and agreement, from the management group.

Any other duties and responsibilities, identified by the minister as are within your capabilities and level of responsibility, in order to meet the needs of the church.

Job Coach
Salary: £15 p/h
Place of work: Various London locations
Reports to: Project Lead – Employment Development & Access Support
Contract period: Various hours as needed – zero hours contract

The Organisation

Action on Disability (AoD), founded in 1979, is one of London’s leading Disabled People’s Organisations. As we believe in the Social Model of Disability, our values and principles embrace inclusive and accessible ways of working both internally and in all our activities, seek the participation and contribution of our members, and encourage and respect diversity.

The organisation is a medium sized charity with a Board of Trustees, 24 staff and a strong ad hoc staff and volunteer base including many with direct experience of disability – all of whom are passionate about removing the barriers that disabled people face.

AoD provides five key services. These are: Youth, Employment, Welfare Benefits, Independent Living and Direct Payments.

AoD’s Employment Service

The Action on Disability Employment Service is setting the agenda for disability employment across London with great results. We have carved out a role, and reputation, for setting up and delivering supported internships for people with learning disabilities. We provide management, job coaching and employer engagement for over 50 young people with learning disabilities each year across our 6 internship sites.

We are looking to recruit a number of job coaches to support interns and graduates of these programs in their jobs.

Background

Action on Disability is the supported employment service partner on a number of supported internships for young people with learning disabilities around West and South London. They are looking to recruit a number of job coaches to support interns and graduates of these programs in their jobs.

The Post

The purpose of the job is to provide coaching, support and guidance to young people with learning disabilities (17+) within their workplaces. You will support interns/graduates to become independent in their roles and provide the necessary coaching, training and encouragement to enable them to succeed. You will work closely with the employer to ensure they are supported and can confidently manage and train their intern/employee once your support has been withdrawn.

Main Duties and Responsibilities

• To carry out a detailed job analysis of potential jobs / work placements
• To carry out detailed job matching of service users and jobs
• To comprehensively learn jobs across different sectors – not restricted to but potentially including – Catering, Customer Service, Administration, IT and Retail
• To implement training/coaching plans which will enable the candidates to fulfil their roles to employer standards
• To conduct regular reviews to ensure candidates are progressing within their roles and to identify and meet new support needs
• To build up natural support within employers and taper off one 1:1 job coaching over time
• To negotiate and implement disability-related reasonable adjustments on an individual basis
• To identify client’s skills, strengths, interests and aspirations to inform an ongoing vocational profile
• To liaise with managers to discuss progress and respond to issues

Organisational responsibilities

• To work in accordance with Action on Disability’s Aims, Objectives and Values
• To comply with all organisational and departmental policies and procedures, and in particular to ensure safe, fair and responsible working practices through the implementation of AoD’s Health & Safety, Equal Opportunities, Safeguarding and Confidentiality policies
• To promote the work of AoD and promote and implement the social model of disability
• To keep accurate records and provide monitoring statistics and evaluation information as required for internal and external purposes
• To participate in and actively contribute to individual supervision, training, team and organisational meetings
• To work flexibly, being prepared to perform other duties commensurate with the role, which may include new areas of operation following consultation
• Any other task appropriate to the role.

Person Specification

Essential

• High expectations for the employment potential of young people with learning disabilities
• Experience of training, education or employment support delivery for marginalised groups
• Significant and demonstrable experience of supporting people facing complex barriers to achieve their goals
• An understanding of the needs of employers and the benefits to business of having a diverse workforce
• An understanding of the Social Model of Disability and its practical application
• Ability and willingness to learn and carry out all tasks within a variety of jobs, in order to be able to coach the client
• Demonstrable experience of success in building strong and positive relationships and rapport with a wide variety of people and organisations
• Demonstrable problem-solving skills and experience
• Excellent negotiation skills
• Demonstrable ability to communicate with a wide range of people
• Good organisational skills and ability to keep accurate records and case notes
• Good IT skills, including Microsoft Word, Excel, Outlook, Powerpoint and the internet and a good level of computer literacy.
• Being willing and able to travel easily within the boroughs of London relevant to the role
• To be available for work during some unsocial hours according to the demands of the work

Desirable

• Qualification in Advice and Guidance/Supported Employment/Youth Work or Training
• An understanding of the factors to be considered in supporting people with learning disabilities into employment
• Experience of working with disabled young people

Finally, Action on Disability positively welcomes applications from disabled people. Please identify any specific requirements you may have, or wish to bring, to ensure full access at your interview if you are shortlisted.

Deadline: Ongoing. We recruit for this role on a rolling basis with regular interview days

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website where you can complete your application for this position.

No agencies please.

The Head of Finance will primarily have responsibility for planning, implementing, managing and controlling all financial-related activities. You will have direct responsibility for the finance function. 

The role will also be responsible for partner relationships with external accountants and auditors.

The successful candidate will be joining Eikon at an exciting time as the organisation builds innovative ways to deliver services to young people, including strengthening the evidence to influence increased strategic investment in preventative and early support for children, young people and the adults around them. You’ll be a crucial part of the leadership team, contributing to the vision and strategy of the whole organisation, and ensuring the organisation is in control of its current and future financial position and strategy to achieve Eikon’s vision.

To succeed in this role, you will need to manage competing priorities and build effective relationships with senior level colleagues and teams, the Finance Trustee and the Board of Trustees.

You will ensure systems, internal controls and financial management are in place to meet Eikon’s financial, contractual, statutory and legal responsibilities.

Responsibilities

Day to day financial management of the organisation, including:

· Ensuring the delivery of monthly management accounts

· Building and maintaining the systems for setting and managing annual financial organisational plans, budgets and quarterly forecasts

· Proactively manage the income and expenditure of the charity advising the management team on income shortfalls and overspends on expenditure relating to unrestricted and restricted funding

· Oversee and manage the charity’s finance operations including expenses, invoicing, payments and cash management

· Developing greater financial literacy across the organisation by building and maintaining accessible and clear systems and processes, and providing advice to budget holders

· Reporting to the Eikon Leadership and Management Teams, Audit and Finance Committee and the Board of Trustees

· Support and review of funding applications, commercial arrangements and contractual performance

Leadership Across The Charity

· Contribute to Eikon’s overall vision and strategy through membership of the Senior Leadership Team

· Contribute to monitoring the performance of the charity against its key objectives and to any corrective action that is needed

· Working with the CEO, Senior Leadership Team, the Finance Trustee, develop and implement the financial strategies that enable the successful delivery of the organisational vision and strategy

· Provide insightful financial analysis to inform key decision-making on growth opportunities, ensuring a balance between risk management and sustainable organisational expansion

· Develop appropriate process and systems improvements across the organisation that enable performance enhancements of the finance function

Maintain effective internal accounts and leading on statutory reporting and annual audit, including:

· Ensuring financial procedures and delegated authorities are fit for purpose, adhered to and up to date

· Ensure compliance with applicable legislation and regulatory guidance for financial and tax reporting

· Ensure compliance of all statutory requirements and accounting in accordance with the Statement of Recommended Practice (SORP) and the Companies Act

· Lead on the preparation of the Annual Statutory Financial Statements, liaise with auditors and ensure accounts are filed on time with the Charity Commission and Companies House

Interim Chief Executive
12-month fixed-term contract
c£90,000 per annum
London (Islington)
Hybrid – minimum one day per week in the office

An established, London-based charity with over 25 years’ experience supporting children who have experienced trauma is seeking an inspirational Interim Chief Executive to lead the organisation through a pivotal 12-month period.

The charity delivers services across the UK using evidence-based interventions tailored to the individual needs of each child. Through one-to-one mentoring, group sessions and school workshops, the organisation empowers children to build a brighter future. Families are also supported with specialist guidance to strengthen resilience and skills, while schools and other agencies are engaged to provide holistic and coordinated support.

With a newly launched strategy and ambitious goals ahead, the Board is seeking an experienced leader to steer the organisation and its dedicated team during this exciting phase of growth and transition.

Key responsibilities will include:

• Providing inclusive and motivational leadership to ensure continued delivery of high-quality services and effective organisational management.

• Acting as a compelling ambassador for the charity’s work and championing the value of early intervention.

• Driving growth and development of the organisation, strengthening its evidence base, and ensuring long-term sustainability.

• Leading and nurturing a passionate team of staff and volunteers, building on a strong existing foundation.

The ideal candidate will be a well-rounded and experienced senior leader with a proven track record in service delivery and an understanding of community-led approaches. They will bring warmth, integrity, and the ability to support and guide a skilled, committed team. Strong communication and ambassadorial skills will be essential for managing key funder and stakeholder relationships.

Alignment with the charity’s values and mission is vital. Candidates will demonstrate a deep commitment to equity, diversity and inclusion and a willingness to ensure the voices of the communities served are meaningfully represented. Lived experience or a personal understanding of these communities will be particularly welcomed.

To find out more and apply, please refer to the attached job description and follow the instructions provided.

Closing date: 11th May (midnight)
Panel interviews: Friday 16th May and w/c 21st May

Interim Head of Fundraising (18 month fixed term contract)

Youth Options are looking for an interim head of fundraising to join our Senior Management Team and help us to continue to support children and young people

The role is offered on a fixed term contract part time basis with flexible, hybrid home and office working arrangements from our Head Office in Eastleigh, Hampshire.

Your role will be to oversee the implementation of the fundraising strategy, working in collaboration with the CEO and Senior Management Team to build on existing income streams and develop effective plans to secure long-term sustainable grant and non grant fundraising.

You will manage the fundraising team which consists of community fundraiser, corporate fundraiser and grants officer, supporting them to develop clear strategies to meet our ambitious fundraising targets. In addition, you will personally lead on developing significant grant bids, working with the delivery team to achieve funding to support our strategic priorities, as well as coordinate the reporting of progress against existing grants to our supporters.

Key Responsibilities

· Develop, lead and deliver the fundraising strategy – deepening the existing supporter relationships, fundraising events and creating opportunities to engage more supporters.

· Establish and deliver clear stewardship plans for all supporters to maximise their engagement with Youth Options.

· Lead on grants fundraising including researching trust and grant funders, building relationships and submitting high quality grants.

· Oversee the implementation of our new CRM system.

· Management of fundraising team.

Person specification

· Leadership level experience of fundraising with demonstrable track record in securing large scale funding from multiple sources

· Experience of successful end-to-end grant management: from researching, grant writing, award and reporting, particular large grants.

· Excellent relationship management and communication skills with external and internal stakeholders

· Great management and leadership skills to inspire and motivate the team to achieve their targets.

· An interest in supporting children and young people and an affinity with our charities values of committed, supportive and inspiring.

We are committed to safeguarding and all posts are subject to an Enhanced DBS Check.

Youth Options is committed to encouraging further growth from diverse groups and ensure that our staff are representative of the communities we serve. We welcome applications from people of all abilities and under-represented groups. We currently have an underrepresentation from people from diverse ethnic backgrounds, people with disabilities and those with lived experience of the issues that children and young people we work with face. As such, we particularly welcome applicants from these groups.

Should you need any adjustments, at either application or interview, please contact us.

If you would like a further conversations to find out more information about this role then please contact us directly to organise a telephone conversation. 

The Vacancy

Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people.  Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. 

IRW’s Office of the General Counsel Division is recruiting for the position of ‘Complaints & Compliance Administrator’ to join its dynamic team based in Birmingham, UK. The organisation is currently operating a hybrid working model.

Job purpose:

To assist with the day-to-day processing, reporting, oversight and management of a diverse range of incoming complaints and whistleblowing disclosures and appropriate escalation of complaints requiring escalation to relevant Area Leads.

The post will play an active role in providing support to the IRW Complaints Team ensuring compliance with associated policies and processes.  The role will involve the preparation of key documents and acting as a liaison with relevant internal and external stakeholders to compile and organise key information to support the work of the IRW Complaints Team. 

To provide support and assistance to the Policy and Compliance Manager in the effective and efficient management and administration of the Policy and Compliance function and wider needs of the Division.  To assist with ongoing reviews of internal or external policies and processes, production of resources, reports and associated materials and additional support as directed.

The successful candidate must have:

• A degree in a relevant qualification and/or significant experience suited to the wide remit of the role.
• Strong and seasoned analytical and problem-solving skills, with the ability to think creatively and laterally, to overcome challenges.
• Strong organisation skills and attention to detail to ensure delivery of high-quality work.
• Ability to prioritise and work efficiently under pressure and subject to changing priorities, meeting deadlines, and using judgment and initiative in problem resolution.
• Excellent communication (verbal and written) and interpersonal skills. Excellent written and spoken English in particular.
• Excellent levels of computer literacy including Microsoft Office applications. 
• Knowledge of compliance related subjects.
• Willingness to attend training where relevant.
• Independent and excellent time management skills
• Innovative thinker, able to develop and translate strategy into tactical action plans and deliverables.
• Experience of complaints resolution or customer facing role.
• Proven record of excellent people and interpersonal skills with strong communication skills at individual and group level. This includes ability to adapt to and engage within a multicultural and diverse environment.
• Previous experience of working within humanitarian and development (third) sector is an advantage.
• Proven ability and experience in analysing, interpreting and reporting on data which enables sound conclusion and recommendations to be drawn.
• Demonstrates the flexibility and energy that is required for self-management and prioritising workload.
• Ability to build constructive working relationships and ability to respond appropriately in fast changing and challenging situations.
• Willingness to travel within UK and internationally.

For more information, please click on the Documents tab above to view the full Job Description.

If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.

For more information on the excellent company benefits we offer our employees, please visit our website.

PLEASE NOTE: Interviews are expected to take place on or around 18 June 2025.

Pre-employment Checks:

Any employment with Islamic Relief will be subject to the following checks:

• Screening clearance
• Proof of eligibility to live and work within the UK
• Receipt of satisfactory references

Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.

Our values and commitment to safeguarding

IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.

In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Islamic Relief is an equal opportunities employer

Prison Facilitator - HMP Liverpool

Location: HMP Liverpool
Department: Prison delivery
Salary: £28,274 per annum
Hours: 35 hours
Job Type: Full time
Contract Type: Permanent

Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Liverpool. 

Working closely with the prison and their staff, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising peer opportunities for people in prison to learn to read.

Ideally you will have some experience of prison settings underpinned by the ability to build relationships and possess personal qualities that include resilience, determination and a problem-solving approach. 

This role will be prison based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

‍We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. However, these roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

Please note this role is subject to contract award.

‍Interviews are planned for: 10th June 2025

Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.

REF-221347

Café and Visitor Centre Assistant

We are looking for a Café and Visitor Centre Assistant to join a missional visitor centre that tells the story of Mary Jones and Thomas Charles, and the impact of the world's bestselling book – the Bible – on Wales and the world. Set on the edge of Llyn Tegid with an on-site café, picnic area, facilities and children’s playground, the centre offers a great time for everyone.

Position: Café and Visitor Centre Assistant 

Location: Bala, North Wales

Hours: Full-time role 9 am – 5 pm Wednesday to Sundays plus Bank Holidays Part-time or job share arrangements will be considered

Salary: £25,100 per annum 

Contract: Permanent

Closing Date: 11 May 2025

The Role

We’re looking for people with a flair for hospitality and excellent interpersonal skills. Working as part of a team, you’ll assist in the day-to-day running of Mary Jones Pilgrim Centre. From preparing and serving fresh food in the café, to inspiring visitors with the story of Mary Jones in the visitor centre, you’ll provide guests with a first-class visitor experience.

About You

You will have:

• Experience of dealing with members of the public, perhaps in the retail or hospitality sector 

• Experience of handling money, giving customers change and cashing up the till at the end of the day

Please provide your CV and a 250-word statement that sets out your interest and suitability for this position.

In Return…

Commitment - As a Christian organisation, the charity believe you have gifts and abilities that are all your own. So they’re willing to explore how what you have might fit what’s needed. 

The checklist – There’s no such thing as the perfect candidate. You don't have to tick every box on the job description before you apply! 

It's personal - You have a life outside work, and the organisation want you to be able to live it well. So are happy to talk to you about flexible working hours and working from home. 

Learn and grow - When you're trained in a new skill, or learn a different perspective, it benefits everyone. The organisation is committed to making it possible for everyone to flourish, with a huge variety of learning resources available. 

Together and apart - The charity believe in home working where it’s appropriate, and during lockdown they made that work really well. But know how important it is to meet face to face, too and are committed to making the office an enriching environment, where people are glad to be.

Celebrating difference - Universal acceptance for everyone, everywhere is at the heart of the organisation and it promotes diversity of thought, culture and background. Diversity is valued and this is reflected in the workforce. 

Level ground - We want you to bring your best to the application and selection process. If you need any adjustments to be made for that to happen, let us know and we'll be glad to help. 

Benefits include: Flexible Working, Pension, Employee Assistance Programme, Family Time benefits including TOIL, 28 days (plus bank holidays) after 2 years’ service (plus holiday trading, office closed at Christmas, additional closure the day before Good Friday and as day after Easter Monday), gym membership, Health Cash Plan or Private Medical, Cycle Scheme, Life Assurance, Staff Seminars, All Staff Gatherings, Access to LinkedIn Learning platform, Tastecard, Childcare Vouchers, Loyalty Awards, Staff Events, Free tea and coffee 

Working in over 200 countries and territories, the organisations parent charity, is a global mission to bring the Bible to life for everyone and believes that when people engage with the Bible lives can be changed, for good.

The charity is proud to be an Equal Opportunity Employer and values diversity and aspires to reflect this in its workforce. Applications are welcome from people representing all sections of the community.

You may also have experience in areas such as Café, Restaurant, Visitor Centre, Café Assistant, Visitor Assistant, Retail Assistant, Shop Assistant, Hospitality Assistant.  #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.