Service management jobs

We are working in partnership with Dogs for Good to secure their new Head of Volunteering.

Dogs for Good is a registered charity dedicated to advancing the boundless possibilities of what a connection between people and dogs can enable – in making everyday life fuller, healthier, and happier for everyone involved. As they embark on a new strategy, volunteer engagement and mobilisation will become even more important to the smooth running of the organisation and the successful delivery of their ambitions.

As Head of Volunteering, you will be visible, collaborative and forward-thinking. You will partner with colleagues to understand current and future volunteer recruitment requirements, co-creating ways of working together, developing and implementing a volunteer strategy to meet organisational needs, and making sure there is greater visibility and participation of underrepresented groups.

The successful candidate must be able to demonstrate:

• A highly developed awareness, sensitivity to and understanding of volunteer recruitment, engagement and management.
• Excellent interpersonal skills, including the capacity to listen to, work with and influence stakeholders.
• Substantive experience of volunteer training and skills development.
• Experience of working with CRM databases to produce management information.
• The ability to lead, manage and develop a high performing team.
• Evidence of embedding the principles of equity, diversity and inclusion across ways of working and programme delivery.

We are seeking a collegiate and engaging individual with the ability to problem solve, see the bigger picture and a commitment to promoting a safe, inclusive and accessible working environment. You must be comfortable working around dogs (including sharing office space with them) and as you will be working with vulnerable people, you will be required to undergo a DBS check.

For more information, please contact Katherine Anderson-Scott, Associate Director, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Location: Head Office in Banbury (The Frances Hay Centre) / hybrid working policy in place

Closing date: Wednesday 14 May 2025

Charisma vetting interviews must be completed by EOD on Wednesday 21 May, prior to shortlisting from Thursday 22 May.

Interviews with Dogs for Good: TBC

Responsible to: Head of Growth
Team: Engagement
Place of work: Home-based (within specified geographical area)
 
Benefits:

• Salary – £27,000 per annum
• 35 hours per week, Monday to Friday
• Home-based (with occasional UK travel)
• 26 days annual leave plus all Bank Holidays
• bhsf cash plan, 3% pension contribution, death in service insurance
• Learning and development opportunities, Employee Assistance Programme

 
Job summary
 
Reporting to the head of growth and sitting within the engagement team you will:

• recruit volunteers by promoting Re-engage’s services,
• develop effective relationships with new and existing referrers such as social prescribers and community link workers
• identify and cultivate new, innovative referral pathways to connect with a broader demographic of seniors experiencing social isolation and loneliness
• support the wider Re-engage team in the delivery of our grant funded projects

 
Engagement officer tasks and requirements

• Growing and developing our network of referral partners, including social prescribers and link workers, ensuring that Re-engage's work is promoted to people aged 75 who are experiencing social isolation and loneliness.
• Partnering with communities to create regular, volunteer led, social gatherings for people aged 75
• Utilise Re-engage's CRM (OPUS) to inform evidence-based, data-driven decision-making to develop effective engagement plans.
• Working closely with the service delivery team ensuring that the right people are recruited and engaged into the right roles, in the right place, and at the right times.
• Collaborating with the communications team ensuring the widest possible publicity for the region’s needs through media and social media opportunities, local press, radio, TV, and online forums.
• Liaising closely with the fundraising team delivering against recruitment targets linked to grants.
• Working with the fundraising team on proposals and grant applications using regional knowledge, identifying local need, and collecting case studies.
• Identifying speaking and presenting opportunities ensuring that Re-engage's work is promoted to referrers.
• Working effectively as part of a regional team, maintaining, and growing all Re-engage services.
• Joint accountability, with colleagues in the region, for the engagement of older people and recruitment of volunteers into Re-engage's portfolio of services
• Carrying out any other reasonable tasks assigned to you by your line manager.
• You’ll be a proactive, solution-focused person with passion and skill for networking and building relationships. You’ll be experienced at building and maintaining effective relationships with referrers and social prescribers and will be a flexible, hands-on team player, who will deliver Re-engage's strategic objectives, values, behaviours, and working practices.

 
Knowledge, skills, and attributes
 
Essential

• Excellent people skills with a proven ability to network and collaborate with professionals, partners, older people, volunteers, and colleagues.
• Digital first approach with strong ability in all areas of working digitally.
• Experience of working across different sectors and developing links with other organisations.
• Excellent interpersonal, written, and verbal communication skills
• Organised and methodical approach to work with strong administrative skills
• Enthusiastic about using technology to its full advantage to engage and recruit older people and volunteers and make data informed decisions.
• Self-motivated, able to work remotely with minimal supervision.
• Experience of working to deadlines and meeting KPIs and targets
• A positive ambassador for Re-engage - committed to an organisation that challenges ageism, empowers volunteers and recognises and values diversity.
• Able to work your own initiative as well as collaboratively as part of a team
• A clear understanding of safeguarding systems and processes and of confidentiality and the implications of GDPR when working with volunteers and older people.

 
Desirable

• Experience of community engagement or sales, including online engagement.
• Experience working in a target-driven work environment
• Skilled at building and maintaining effective relationships with a wide range of stakeholders from the statutory, commercial, and voluntary sectors to deliver results.
• Interested in learning about loneliness, social isolation, and factors that impact the ageing population.
• Understanding of volunteer journey, including recruitment and engagement.
• Full driving license and own car preferred as this post will require regional travel as and when required and the occasional overnight stay.
• Understanding of, and empathy with, the issues affecting older people who are isolated, and lonely.

 
About Re-engage
 
Re-engage is a charity that is positive about older age and committed to reducing loneliness so that people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness and social isolation.
 
Our volunteers work together to create better communities and help to enrich the lives of our members. Older people who may have felt very alone now feel valued as individuals, continue to form friendships, and have groups that give support. We make sure that people know they are important well into their old age.
 
We are proud of our values - positive, innovative, transparent, evidence-based, and accountable - and of our ethos of bringing generations together.
 
Our vision is a world where no one is ever too old to make friends and enjoy social interaction.
 
Our mission is to work within communities to end social isolation and loneliness in older people.
 
Re-engage is committed to growing a staff team that enjoys coming to work every day and gets satisfaction out of being part of delivering significant impact to the lives of older people. We all work remotely, and we don’t let that stop us from getting to know each other and enjoying down time together. Our wellbeing programme includes multiple interest groups: music, books, hobbies etc as well as coffee and catch ups, quizzes, mindfulness, and other group activities. Everyone is encouraged to get involved in working groups and staff networks, all of which contribute to us getting to know each other. We have strong values and promote behaviours that underpin all we do.
 
How we recruit
 
Don’t meet every single requirement? Studies have shown that women and people from ethnic minority backgrounds are less likely to apply to jobs unless they meet every single qualification. At Re-engage we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we’d encourage you to apply anyway. You may be just the right candidate for this or other roles.
 
Re-engage uses the Hireful platform which helps remove unconscious bias for a forward-thinking, fair, and objective alternative to traditional hiring. Instead of using your CV alone, we'll be asking you to answer questions to test essential skills needed for the role. The responses are then anonymised and reviewed in a random order by members of our team. This enables us to make data-driven assessments focused on someone's ability, rather than their background.
 
The Hireful platform also asks some demographic questions before you start your application. We never see these responses with your application. We only see summary statistics to help us check if our candidate pool is balanced and if everyone has an equal chance to get hired irrespective of their background. If you prefer, you can easily opt out of answering these questions.
 
We would rather AI wasn't used for your answers as we want the real you, however we do reserve the right to reject applications if we feel the use of AI has been excessive.
 
The closing date is midnight on 18 May 2025 and interviews will be held week commencing 26 May 2025 and week commencing 2 June 2025
 
REF-221404

Bristol & Weston Hospitals Charity raises funds for all ten hospitals in the University Hospitals Bristol and Weston NHS Foundation Trust (UHBW). We’ve been in partnership with UHBW for 50 years and we’re as passionate about our work now as we were when we began life in 1974. We’re here to bring moments of joy, comfort and hope to those who need it most; The millions of patients and their loved ones who pass through our hospital doors each year and 15,000 NHS staff who care for them. 

So many of these people want to say thank you for the incredible care they receive. Whether that’s taking on a challenge, fundraising in memory, or spreading the word to their community group. That’s why we need you to take the reins of our Community Partnerships & Events Fundraising Officer while the current post-holder covers maternity leave in another role at the charity. 

This is a varied role where one day you could be planning our Christmas concert and the next you’ll be cheering runners over the finish line of the Bristol Half Marathon. You’ll be ready to join our community of kindness and help our supporters give something back to our hospitals. 

“I’m inspired every day by our amazing supporters. From weird and whacky challenges to incredibly moving stories – every day is different. If you want to join a supportive and creative team, playing your part in improving the health and happiness of patients and staff in our hospitals, then this role is for you.” – Liana, current post holder 

We are a Disability Confident employer.

Closing date: Midnight, Sunday 11th May. We will be interviewing on a rolling basis so we urge you to submit your application as soon as possible. 

Please note: A valid driving licence and access to a car is essential for this role. 

Support Time and Recovery Worker (Female only, Fixed Term Contract)

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Support Time and Recovery Worker 

Location: Based in Lewisham, across various homes, hospitals, wards, and supported living accommodations

Salary: £27,000

Shift Pattern:  37.5 hours per week, Monday to Friday 09:00 - 17:00. Please note that this is a 12 month fixed term contract.

Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.  

About the role

This role is a great opportunity for someone who is passionate about supporting those who struggle with complex needs, substance use, and dual diagnosis. We are looking for someone who can work flexibly to support residents and participants who struggle to engage with the support available to them through various providers. You will be at the heart of engaging our participants to regain motivation and the strength to step down from acute psychiatric wards and other supported living, by empowering them with the relevant skills and knowledge to support their journey. You will support them towards achieving their personal goals including independent living. You will be based across various homes, hospitals, wards, and supported living accommodations based around Lewisham.

You will provide pathways, support, and appropriate interventions that will enable successful resettlements, and deliver to achieve more safer, integrated communities for our stakeholders. The areas of support will include: Prevention, Transition, Activities of Daily Living (ADL), Support, and Social Inclusion. 

This role will work alongside South London and Maudsley NHS Foundation Trust (SLAM) who provide the widest range of NHS mental health services in the UK. They also provide substance misuse services for people who are addicted to drugs and alcohol with 4,600 staff serving a local population of 1.3 million people.

• Support a caseload of participants, contribute to the development of support plans, risk assessments and reviews.
• Positively promote the pathways available towards independent living within the community. Ensure participants understand what tools and resources are available to them to regain independence.
• Participate in, and encourage R&Ps to participate in the running and development of projects, initiatives, training and volunteering.
• Recognise signs of deteriorating mental health and initiate appropriate interventions to prevent a crisis.
• You may need to attend external appointments when required.
• Admin duties will vary, this includes maintaining confidential records in a timely manner using 

About you

We are looking for someone who has a true passion to support those who face challenges with their mental health, substance use, and who have various complex needs. You will be able build rapport and trusting relations with others in a professional setting including with people who don't necessarily want to engage, you will be able to motivate them to build positive outcomes. You will be adaptable and flexible in your approach, and understand that each individual has different level and types of support needs, you will be able to flex your approach to suit the needs of different people. You will have an understanding and ability to help others overcome their personal barriers, and will be motivated to want to make a difference to people's lives. This is a fulfilling role, and is the perfect fit for someone who has a real passion in supporting others.

• You will have previous experience working with people with multiple and complex needs, substance use, and dual diagnosis
• You will be proactive in your approach, able to use your own initiative to resolve challenges
• You will have resilience and a creative approach to overcome barriers
• You will be able to show empathy and compassion to our residents, and different challenges they face
• You will be able to motivate, and empower others to achieve their personal goals and overcome barriers
• You will need some level of IT ability as we record records using our online CRM systems and use Microsoft programs daily
• You will have previous experience in creating co-produced support plans, key working, and care plans
• You will understand the housing and social needs of people with multiple and complex needs and be aware of the social marginalisation that can be attached to people who face personal challenges

We are looking for a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. 

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• This role is eligible to receive a Monthly travel card reimbursed ( zone 1-3)
• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• Be part of an organisation which believes good care and support improves lives.
• Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. We're proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles. 

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. 

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Reading Strategy Coordinator - HMP Hull

Location: Hull
Department: Prison delivery
Salary: £16,964 per annum
Hours: 21 hours (3 days a week)
Job Type: Part time
Contract Type: Permanent

Do you want to join an organisation committed to addressing illiteracy amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led literacy and numeracy programmes across a number of prisons.  We now have the opportunity to provide a service at HMP Hull. Working closely with the prison and their staff, people in prison, Shannon Trust team members, this is an exciting role leading on the delivery and development of creative and exciting literacy initiatives and an ambitious Reading Strategy at HMP Hull, maximising opportunities for people in prison to learn to read.

Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include creativity, resilience, determination and a problem-solving approach.

This role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday (when full time) plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.  The biggest benefit though is our culture – our people really want to work for the organisation.

‍We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

Please note this role is subject to contract award.

Interviews are planned for the 22nd May 2025.

Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.

REF-221236

Join the leading national charity dedicated to supporting babies, families and NHS staff. This is an excellent opportunity for a creative and proactive person to join a dynamic Policy, Research and Campaigns team and make a real difference to the lives of families and babies in neonatal care.

Role Summary

One in seven babies is born premature or sick and needing care on a neonatal unit – this isn’t what most parents expect for their baby.

Bliss is the UK’s leading national charity for babies born premature or sick, and we are looking for a Policy and Research Officer to join our enthusiastic and passionate and high-achieving team. While small, we punch above our weight having recently changed the law to secure parents of premature and sick babies' extra parental leave.

This is a fantastic opportunity for someone to help support our Research, Policy and Campaigns team and to create real impact along the way.  
 

• Location: Hybrid (a minimum of three of your days over two weeks will be worked in the Bliss Head Office, London SE1)
• Salary: £30,560 FTE, Permanent
• Terms: 30-35 hours a week 

Role Details

This is an excellent opportunity for someone to gain experience in a wide-ranging role which will make a real difference to babies born premature or sick, and their families. You will support the team to support clinical research, spearhead campaigns and make impactful changes to policy across the UK. 

The ideal candidate will be able to demonstrate the following skills and experience: 

•At least one-year experience working in a research, campaigning or policy environment (in a paid role or in a voluntary capacity)
•Have excellent written communication and interpersonal skills
•Can build strong, influential relationships 
•An understanding of the importance of service user voice in research
•Research skills and the ability to analyse and interpret complex data and issues
•Excellent organisational, project management and prioritisation skills.
 

Don’t meet every single requirement?
Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Bliss we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role, but your past experience doesn’t align perfectly with every aspect of the job description, we encourage you to apply to tell us what you can offer our organisation. You could be just the right candidate for this or other roles
 

For more details, please view the job description attached to this advert.

How to Apply

Interested applicants are requested to submit the following documents

• Your CV (please ensure this does not include your age, gender or any other personal characteristics)
• Supporting statement explaining how you meet the criteria in the person specification. This should address the essential points of the person specification and is expected to be no more than 1000-1500 words long

This information is used when shortlisting candidates for interview.

Recruitment Timeline 

The deadline for applications is 9am on Wednesday 28 May. First round interviews will be held virtually (via zoom) w/b 9 June, with second interviews in person at our London Bridge office in w/b 16 June.

It is Bliss’ policy not to contact applicants who have not been invited for an interview so if you have not heard from us three weeks after the closing deadline, you should assume that your application has been unsuccessful.

We are seeking a reliable, detail-oriented Programme Administrator to support daily administrative tasks and manage our data and systems. This role involves ensuring efficient operations, maintaining accurate records, supporting internal teams, and assisting in data management processes including data entry, database maintenance, reporting, and analysis. The ideal candidate is proactive, organised, and comfortable handling a blend of administrative and data responsibilities.

Role Requirements 

Duties will include but not be limited to: 

• Supporting with the day-to-day requirements of the delivery leadership team.
• Issuing certificates to delegates on completion of training.
• Dealing with enquiries in relation to training and booking delegates on to the relevant training.
• Supporting delegates to access training and resources.
• Minuting meetings.
• Supporting with resource uploads to our website and portal.
• Managing workshop bookings on our website
• Uploading information to our CRM system, ensuring information is up to date.
• Enter, update, and maintain accurate information in databases and information systems.
• Generate standard and ad-hoc reports for management and stakeholders.
• Assist in developing and maintaining data filing systems and processes.
• Collaborate with other departments to understand data needs and ensure seamless data flow.
• Support data migration projects, integrations, and basic troubleshooting.
• Manage office supplies and place orders for merchandise.
• Maintain online documentation / Ygam SharePoint.
• Book meeting premises/rooms as required for meetings or training events.
• Ensure records are maintained in accordance with GDPR/data protection legislation.

Person Specification  

Essential 

• Previous administration experience.
• Confident and experienced in data management and reporting of key programme deliverables
• Confidence in creating dashboards for internal and external stakeholders (e.g. Board of Trustees and funders)
• Excellent I.T. skills, specifically Microsoft Office products.
• Excellent organisational and time management skills plus ability to multi-task and work to deadlines within a busy environment.
• Ability to work as part of a team, as well as working on own initiative.
• Be self-motivated and progress own work at pace.
• Excellent communication skills – both verbal and written.
• Confident in dealing with difficult conversations and complex situations.
• Capable of working with confidential information and maintaining its security.
• Process driven, attentive to detail, and with a keen eye for improvement to support productivity.
• Professional and positive manner and approach; able to establish and maintain good working relationships at all levels.
• Understanding of (and commitment) to Equality, Diversity, & Inclusion.

Desirable 

• Working knowledge of CRM (preferably SalesForce). 
• Familiarity with WordPress 
• Previous experience of working within the Charity sector. 

Ygam is an equal opportunity employer. It is Ygam's approach that all employees have a working environment which promotes dignity and respect, and where individual differences, and the contributions made are recognised and valued. 

We welcome the unique contributions that you can bring and encourage people from underrepresented backgrounds to apply to join our team, including people with lived experience of gaming and gambling harms, people with disabilities, people from minority ethnic groups, LGBTQ+ people, neurodivergent people and armed force veterans.

Do you want to make a difference to life limited and life threatened children, young people and their families? To know that every day you are making a difference to the community we serve.

It takes over £8m a year to run our vital services, and to make it happen we need innovative, imaginative, focused, ambitious fundraisers to generate those much-needed funds. Does this sound like you?

You’re the face of Naomi House and Jacksplace Hospices – out there building strong relationships with individuals, committees, community groups and schools as you deliver community fundraising initiatives across the region the hospices serve (Hampshire & IOW, Wiltshire, Dorset, Berkshire, Surrey and West Sussex). You’ll be working to ambitious targets, but as a proven fundraiser with a track record of success, you thrive on the challenge of that.

What’s really important here is that you’re able to manage your income stream and workload to maximize your efficiency, constantly looking to make the best use of your time and the team’s resources. An inspiring and persuasive presenter with excellent writing skills, you should also bring the passion and vision to drive the growth of this forward-thinking charity.  

Here at Naomi House and Jacksplace, we believe that in working together in an open, honest and trusting environment, we can achieve our shared goals. As a team, we strive to be the best and make the most of every opportunity we can to deliver our unique service and support those we care for. If you think the same way, we’d love to hear from you.

Key Responsibilities:

• To develop, implement and manage regional (community) fundraising the associated income and expenditure budgets, ensuring that all budget targets are achieved 
• To evaluate regional fundraising plans on a regular basis and make changes when necessary
• To cultivate relationships with existing individuals, fundraising committees, businesses, schools and community groups by executing exemplary, personalised stewardships in order to maximise fundraising income, and to ensure their life long support.
• To research and identify prospective new regional fundraising opportunities and activities and to produce funding proposals for donors and prospects, ensuring that the potential of these sources is fully maximised 
• To secure charity of year adoptions for organisations, including community groups, golf clubs, schools and smaller companies.
• To undertake talks to community groups to maintain relationships, nurture new contacts and elicit donations.
• To work closely with the Supporter Services Team and to uplift support under £1,000.
• To actively promote and recruit participants to the Event Programme as per event target (to be outlined) for each activity. 
• To input into the development of the Ambassador programme, working with members of the Volunteer Support Team. 
• To work in conjunction with the Marketing Team to ensure strategic marketing and communication plans are created to promote community fundraising activity effectively 
• To support and manage volunteers utilising skills and resources available, working with other Trust personnel as appropriate.
• To develop and maintain in-depth knowledge of the region, the companies, community and events including the smaller parishes that are in the region.
• To produce monthly activity plans and reports.
• To monitor income against agreed targets, escalating issues as necessary and agreeing remedial actions
• To carry out any other duties as required by the Fundraising Management Team.

Hours and Benefits:

This is a permanent, full-time role working 37.5 hours per week. You will work Monday – Friday with occasional evening and weekend hours required. 

This role offers hybrid work, working 3 days in the office at our Hospices in Sutton Scotney, and 2 days remotely. Due to the nature of the role, you will be required to travel around the region to meet community leaders, donors and supporters. 

Salary - up to £30,750 FTE, dependent upon experience.

Benefits include flexible working options, 28-days holiday, group pension scheme, life assurance, Health cash plan and the opportunity to work in an organisation where every job matters.

To apply:

You will need to be eligible to work in the UK to be considered for this role. The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment. Successful applicants will be required to apply for an enhanced disclosure from the Disclosure and Barring Service (formerly Criminal Records Bureau) and asked to provide satisfactory references covering the last 5 years.  

The Trust is dedicated to fostering a diverse and inclusive workplace. We actively support and encourage applications from individuals of all backgrounds and cultures.
 

Should you require any adjustments, or if you would like to speak to someone before applying, then please contact Clare Froud, People Advisor.
 

We reserve the right to close this vacancy earlier than the advertised date once sufficient suitable applications have been received.
 

Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.

POST: Healthy Relationships Project Worker  

RESPONSIBLE TO:  Senior Project Worker  

HOURS: 37.5 hours per week between the hours of 9am - 10pm Monday to Sunday, (flexibility is expected to suit the needs of the project and young people)

Once a successful probation period of 3 months is completed the option to opt into our 4 day working week is implemented.

ORGANIZATIONAL AIMS:

1. To initiate, build and maintain purposeful relationships with young people

2. Encourage young people to broaden their horizons to be effective citizens

3. To support young people in their understanding of risk and challenge

4. Support young people to identify and achieve aims so that they may reach their full potential

 

OUR VALUES:

Because we CARE and have COMPASSION we want to MAKE A DIFFERENCE.

Our aim is to EMPOWER and SUPPORT people.

We do this with RESPECT and EMPATHY, mindful of the EQUALITY of all.

JOB PURPOSE:

The Healthy Relationship Worker will be responsible for supporting both young people and families around topics relating to relationships and sexual health through delivery of one to one and group work support.

 

MAIN RESPONSIBILITIES:

• Provide a support service to young people across Cardiff, working in partnership with statutory and voluntary professionals to ensure young people are supported with their sexual health and relationship needs.

• To plan, deliver and evaluate one to one and group activities which support the sexual health and wellbeing of young people in Cardiff, with a particular focus on vulnerable young people and those at risk.

• To have a good understanding of current issues affecting young people with a focus on relationships, teenage pregnancy and risk factors associated with teenage pregnancy

• Support with the admin and coordination of the C-Card scheme.

• Work with local and national partners to support young people to gain access to appropriate information and advice in relation to relationships and sexual health.

• To maintain records and provide reports to funders and senior management as necessary

• Promotion of the service to relevant partners in health, education and social services, to include an active social media presence.

• To maintain accurate records of young people accessing the service and statistical information, to allow effective evaluation for funders.

• To attend various staff group/team meetings both internal and external.

• To attend any identified training as agreed with the line manager.

• To adhere to and comply with all organisational policies and procedures.

• To be able to respect the Christian ethos of the YMCA and uphold its values

• Other duties as thought relevant and appropriate by the Management to ensure the day-today operation of the organisations which includes covering others roles in their absence.

 

 

 

 

PERSONAL SPECIFICATION Healthy Relationships Worker

 

Essential

• Driving licence and access to own vehicle
• Minimum of Level 3 Qualification in Youth & Community or a similar discipline

EDUCATION

• Minimum of Level 3 Qualification in Youth & Community or a similar discipline

KNOWLEDGE/EXPERIENCE

• Demonstrable experience in working with young people
• Proven track record of working with young people
• Knowledge and experience in session planning and evaluation
• Knowledge and understanding of All Wales Child Protection Procedures, Health and safety, equal opportunities and Confidentiality
• Understanding and value of equality and diversity in the workplace
• Experience of liaising with external agencies and partnership working
• Knowledge of services available for young people with experience of signposting and referring to relevant agencies

SKILLS

• People focused and non-judgmental attitude
• Organisational skills: Ability to prioritise and manage own workload and time
• Ability to make decisions
• Ability to manage difficult situations and challenging behavior with young people
• Ability to relate to young people from a wide range of backgrounds

ATTITUDE

• Commitment to effective service delivery to young people
• Commitment to good practice standards
• Positive approach to change / innovation
• Able to respect the Christian ethos of the YMCA and uphold its values
• Commitment to co-operative working and able to work autonomously and as part of a team
• Professional approach to confidentiality, boundaries and anti-discriminatory practice
• Reliable / dependable
• Flexible working ability to work weekends and evenings due to the nature of the post

OTHER

• Driver with own transport with business insurance

Desirable

EDUCATION

• Qualification in working with children and young people

KNOWLEDGE/EXPERIENCE

· Knowledge of the C-Card Scheme and/or trained C-Card Assessor

OTHER

• Ability to speak Welsh

Responsible to: Head of Growth
Team: Engagement
Place of work: Home-based (within specified geographical area)
 
Benefits

• Salary – £13,500 per annum PTE
• 17.5 hours per week, Monday to Friday
• Home-based (with occasional UK travel)
• 26 days annual leave plus all Bank Holidays
• bhsf cash plan, 3% pension contribution, death in service insurance
• Learning and development opportunities, Employee Assistance Programme

 
Job summary
 
Reporting to the head of growth and sitting within the engagement team you will:

• recruit volunteers by promoting Re-engage’s services,
• develop effective relationships with new and existing referrers such as social prescribers and community link workers
• identify and cultivate new, innovative referral pathways to connect with a broader demographic of seniors experiencing social isolation and loneliness
• support the wider Re-engage team in the delivery of our grant funded projects

 
Engagement officer tasks and requirements

• Growing and developing our network of referral partners, including social prescribers and link workers, ensuring that Re-engage's work is promoted to people aged 75 who are experiencing social isolation and loneliness.
• Partnering with communities to create regular, volunteer led, social gatherings for people aged 75
• Utilise Re-engage's CRM (OPUS) to inform evidence-based, data-driven decision-making to develop effective engagement plans.
• Working closely with the service delivery team ensuring that the right people are recruited and engaged into the right roles, in the right place, and at the right times.
• Collaborating with the communications team ensuring the widest possible publicity for the region’s needs through media and social media opportunities, local press, radio, TV, and online forums.
• Liaising closely with the fundraising team delivering against recruitment targets linked to grants.
• Working with the fundraising team on proposals and grant applications using regional knowledge, identifying local need, and collecting case studies.
• Identifying speaking and presenting opportunities ensuring that Re-engage's work is promoted to referrers.
• Working effectively as part of a regional team, maintaining, and growing all Re-engage services.
• Joint accountability, with colleagues in the region, for the engagement of older people and recruitment of volunteers into Re-engage's portfolio of services
• Carrying out any other reasonable tasks assigned to you by your line manager.
• You’ll be a proactive, solution-focused person with passion and skill for networking and building relationships. You’ll be experienced at building and maintaining effective relationships with referrers and social prescribers and will be a flexible, hands-on team player, who will deliver Re-engage's strategic objectives, values, behaviours, and working practices.

 
Knowledge, skills, and attributes
 
Essential

• Excellent people skills with a proven ability to network and collaborate with professionals, partners, older people, volunteers, and colleagues.
• Digital first approach with strong ability in all areas of working digitally.
• Experience of working across different sectors and developing links with other organisations.
• Excellent interpersonal, written, and verbal communication skills
• Organised and methodical approach to work with strong administrative skills
• Enthusiastic about using technology to its full advantage to engage and recruit older people and volunteers and make data informed decisions.
• Self-motivated, able to work remotely with minimal supervision.
• Experience of working to deadlines and meeting KPIs and targets
• A positive ambassador for Re-engage - committed to an organisation that challenges ageism, empowers volunteers and recognises and values diversity.
• Able to work your own initiative as well as collaboratively as part of a team
• A clear understanding of safeguarding systems and processes and of confidentiality and the implications of GDPR when working with volunteers and older people.

 
Desirable

• Experience of community engagement or sales, including online engagement.
• Experience working in a target-driven work environment
• Skilled at building and maintaining effective relationships with a wide range of stakeholders from the statutory, commercial, and voluntary sectors to deliver results.
• Interested in learning about loneliness, social isolation, and factors that impact the ageing population.
• Understanding of volunteer journey, including recruitment and engagement.
• Full driving license and own car preferred as this post will require regional travel as and when required and the occasional overnight stay.
• Understanding of, and empathy with, the issues affecting older people who are isolated, and lonely.

 
About Re-engage
 
Re-engage is a charity that is positive about older age and committed to reducing loneliness so that people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness and social isolation.
 
Our volunteers work together to create better communities and help to enrich the lives of our members. Older people who may have felt very alone now feel valued as individuals, continue to form friendships, and have groups that give support. We make sure that people know they are important well into their old age.
 
We are proud of our values - positive, innovative, transparent, evidence-based, and accountable - and of our ethos of bringing generations together.
 
Our vision is a world where no one is ever too old to make friends and enjoy social interaction.
 
Our mission is to work within communities to end social isolation and loneliness in older people.
 
Re-engage is committed to growing a staff team that enjoys coming to work every day and gets satisfaction out of being part of delivering significant impact to the lives of older people. We all work remotely, and we don’t let that stop us from getting to know each other and enjoying down time together. Our wellbeing programme includes multiple interest groups: music, books, hobbies etc as well as coffee and catch ups, quizzes, mindfulness, and other group activities. Everyone is encouraged to get involved in working groups and staff networks, all of which contribute to us getting to know each other. We have strong values and promote behaviours that underpin all we do.
 
How we recruit
 
Don’t meet every single requirement? Studies have shown that women and people from ethnic minority backgrounds are less likely to apply to jobs unless they meet every single qualification. At Re-engage we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we’d encourage you to apply anyway. You may be just the right candidate for this or other roles.
 
Re-engage uses the Hireful platform which helps remove unconscious bias for a forward-thinking, fair, and objective alternative to traditional hiring. Instead of using your CV alone, we'll be asking you to answer questions to test essential skills needed for the role. The responses are then anonymised and reviewed in a random order by members of our team. This enables us to make data-driven assessments focused on someone's ability, rather than their background.
 
The Hireful platform also asks some demographic questions before you start your application. We never see these responses with your application. We only see summary statistics to help us check if our candidate pool is balanced and if everyone has an equal chance to get hired irrespective of their background. If you prefer, you can easily opt out of answering these questions.
 
We would rather AI wasn't used for your answers as we want the real you, however we do reserve the right to reject applications if we feel the use of AI has been excessive.
 
The closing date is midnight on 18 May 2025 and interviews will be held week commencing 26 May 2025 and week commencing 2 June 2025
 
REF-221403

GuildHE represents nearly 70 higher education institutions including universities, colleges and specialists.  We advocate for diversity in higher education, championing vocational and technical education, professional programmes and specialist providers.  We are undergoing an exciting period of transformation, evolving our policy approach and member-focused services to significantly increase our impact within the sector and ensure we’re providing timely, proactive support to our members as they address current and emerging 21st century challenges.

To achieve this, we are seeking an enthusiastic and proactive Executive Assistant to be a supportive force to our Chief Executive Officer and senior leadership.  The post holder will have proven experience of supporting senior managers, including diary and inbox management, travel and event planning, and other administrative tasks. The ideal candidate will be a responsive and details-oriented team player who demonstrates exceptional communication and organisational skills while also being able to work quite independently at times. 

Key responsibilities will include:

• Executive support for GuildHE’s CEO;

• Diary support to the CEO, Director of Policy and Strategy, and Director of Operations and Membership;

• Secretariat duties for GuildHE’s Executive Board;

• Financial administration;

• Logistical and administrative support to the wider team; and 

• Demonstrating a proactive approach to embedding EDI principles in all work.

To apply, please submit a CV, and cover letter of no more than 2 sides of A4. 

Please contact Shoni Robertson-Finn with any questions regarding the role and/or recruitment process. 

Veterans Outreach Support (VOS) has secured funding from the Armed Forces Covenant Fund Trust to expand the Thrive Together programme (formerly VPPP) across the South East. This initiative connects veterans' support agencies, ensuring seamless pathways, safe spaces for veterans, and training for volunteers and staff working in veterans' mental health. They are now seeking a Families & Carers Outreach Officer to explore the challenges of reaching out to families and carers of veterans to improve the way that this support can be delivered.

VOS is an award-winning charity that offers welfare, wellbeing and mental health support and services to veterans of the UK Armed Forces and Merchant Navy in Portsmouth, Hampshire, and the Isle of Wight. VOS provide a drop-in model of support, a welfare advice service, peer-supported wellbeing activities and social groups, with access to psychology, psychiatry, and therapy services.

The Families & Carers Outreach Officer will collaborate with the Thrive Together Portfolio Manager and VOS team to identify and improve outreach to families and carers of veterans, many of whom may not know they’re entitled to support.

The successful candidate will be able to demonstrate:

• Experience with identifying, planning, running, and evaluating pilot projects, research groups, and focus groups, while managing timelines. 
• Skills in sharing learnings and recommendations based on feedback, creating ways to measure service effectiveness, and gathering feedback for continuous improvement.
• Comfortable working with diverse communities, understanding their needs, and building solid relationships. Knowledge of or experience with the UK veteran community would be an advantage but is not essential.
• Experienced in planning and leading community workshops, guiding discussions, and encouraging participation from group members.
• Awareness of the specific communication and engagement needs relevant to the group or community you are working with, including cultural understanding of diverse family dynamics and considerations that may impact service delivery.

We would like to hear from you if you are someone who’s organised, a great communicator and strong listener, with the ability to work with all kinds of people, with awareness of cultural differences, and can use that understanding to collaborate effectively. You’ll need to able to pull actionable insights from discussions, and approach things with empathy while identifying the needs and preferences of veterans, their families and carers.

For more information, please contact Louise Portnall, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Location: Office based at VOS headquarters / with some flexible home working at the discretion of the Line Manager. Regional travel will be required, which will be funded by the Thrive Together programme.

Closing date: 11th May 2025

Applications are being reviewed on receipt and interviews will be conducted on a rolling basis.  When a suitable candidate is found the role will close, so please apply without delay to avoid disappointment.

Membership Lead

We’re seeking a passionate and ambitious Membership Lead to drive membership retention and growth.

As a mission-based organisation, we believe businesses have the power to be a force for good. Our members include a range of tea companies, from start-ups to multi-nationals who have joined us to address the complex systemic issues that the tea sector faces. We convene and facilitate collaboration between communities on the ground, our members, businesses, governments, and civil society, enabling us to mobilise our resources and deliver our transformational strategy.

Position: Membership Lead

Location: E2, near Bethnal Green (London). Hybrid, minimum 3 days in the office.

Hours: 37.5 hours per week (full-time), Monday to Friday.

Contract: Permanent

Salary: £40,000 to £45,000 per annum, depending on experience + company benefits.

Closing date: Wednesday 28th May 2025

About the role:

This role will take the lead in seeking out new opportunities for growth across our membership, including acquisition and retention and will be responsible for developing and implementing new initiatives to reach ambitious targets, as well as ensuring our existing members receive an excellent level of customer service.

Strong communication, engagement and interpersonal skills will be pivotal to this role as will the ability to interact, engage and influence senior stakeholders at all levels. This is a great opportunity to help develop, shape and promote our recently updated membership programme, bringing strong engagement and innovation skills, and experience of piloting and testing new approaches.

The successful candidate will have significant experience working at a manager level in a membership environment and will have experience of running successful acquisition and retention initiatives. They will also be a skilled income/fundraising generator with proven experience in achieving commercial targets, possibly with a previous account management background or experience of a similar B2B membership environment. 

They will be a strong manager with experience of working in a busy and complex environment, managing multiple stakeholders and enquiries, as well as having in depth analytical skills, bringing data to life and providing key insights, which will guide us to make evidence-based decisions and sound judgements across the organisation. 

This dynamic role will combine business development, relationship management, stakeholder engagement and operational oversight to ensure the ETP’s membership base thrives and aligns with our mission. 

Key details:

• Reporting to: Head of Communications & Membership.

• Permanent contract, start date immediate.  

• Hybrid working model with a minimum of three days per week attendance at our London office. 

Key areas of responsibility include:  

• Conduct research to identify and understand potential new member organisations in the tea supply chain. 
• Develop tailored marketing materials, including PowerPoint presentations, one-pagers, and proposals. 
• Represent ETP in meetings with prospective members to articulate the value of joining the partnership. 
• Drive new member onboarding, ensuring a seamless and effective process. 
• Act as the external face of the organisation and as the first point of contact for member queries, providing excellent service and timely responses. 
• Conduct regular check-ins with members to understand their needs and priorities. 
• Collaborate with internal teams to adapt offerings based on member feedback and emerging industry trends. 
• Develop metrics to measure membership engagement and continuously monitor and report on these metrics to senior management and the Board. 
• Lead the implementation, update and oversight of the CRM system to improve member engagement tracking and data management. 
• Oversee data collection processes, including compliance with the organisation’s membership criteria. 
• Support the identification of potential partnerships to bolster fundraising and broader impact. 
• Monitor trends and opportunities in the sector to inform strategic priorities and member engagement. 
• Develop compelling marketing and communication materials tailored to potential members. 
• Collaborate with the Communications team to ensure consistent and impactful messaging. 
• Support the Head of Communications & Membership in the implementation of the overall communications and marketing strategy.
• Support the development of thought leadership pieces, contributing to annual reports, and ensure high-quality written outputs. 
• Manage, upload, and maintain website content effectively, ensuring accuracy and alignment with organisational branding and messaging. 
• Plan, organise, and execute events, including forums and conferences, ensuring seamless delivery and high attendee satisfaction. Oversee all aspects of event management, including venue selection, logistics coordination, speaker management, and on-site execution. Collaborate across teams to ensure communications and events align with our goals. 

About you:

• Approximately 10+ years experience in a Membership role.
• Have the right to work in the UK and reside within a commutable distance to our London office in Bethnal Green.
• Strong communication, engagement and interpersonal skills
• Proven ability to positively interact, engage and influence at all organisational levels including with senior management 
• Proven experience of membership acquisition and retention
• Strong understanding of membership organisations 
• Proven experience of successfully pitching new approaches to prospective members 
• Proven experience in B2B sales, ideally within a membership organisation and agricultural supply chains. 
• Excellent presentation, listening and negotiation skills. 
• Strong verbal and written communication abilities, with fluency in English required and proficiency in additional languages, such as German or Arabic, considered an asset. 
• Proven ability to work independently as a self-starter, demonstrating a dynamic, driven mindset with strong lateral thinking skills to solve problems creatively and effectively with minimal supervision. 
• Strong experience in event management and delivery, including planning, organising, and executing forums, conferences, and other high-profile events. 
• Demonstrated ability to manage multiple accounts and projects simultaneously, while maintaining attention to detail. 
• Willingness and ability to travel both within the UK and internationally as required for the role. 
• Proficiency in CRM software (e.g., Salesforce, HubSpot) and MS Office applications. 
• Experience delivering client-focused solutions to private sector needs within a mission-based organisation. 

Desirable:

• Experience with design tools, including the Adobe Creative Suite. 
• Strong understanding of the issues and dynamics in agricultural supply chains and membership organisations. 
• Account management or similar business experience in the FMCG sector or similar environment. 
• Knowledge of corporate social responsibility in supply chains. 

To apply for this position, please submit your online application form through this website and ensure you include your CV (maximum of 2 pages) and a cover letter (maximum of 1 page) outlining your motivation for applying and relevant experience.

About the organisation:

Founded in 1997, this not-for-profit membership organisation with 40 diverse members, collaborates with members and third-party grantors to implement impactful, long-term programs in tea-producing countries, improving the lives of farmers, workers, and communities.

The projects address critical issues in the tea supply chain, including poverty, gender-based violence, human rights violations, deforestation, and inadequate access to services. By partnering with corporate members, funders, and local implementers, they deliver tailored interventions and drive responsible business practices. Leveraging their unique position, they bring together the right stakeholders to tackle key challenges with actionable solutions.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Are you passionate about marketing and fundraising? If so, we are looking for a marketing expert to help us plan, deliver and optimise the marketing to our most loyal supporters – focusing on Legacy audiences. This role will be instrumental to helping the ongoing success & continued evolution of the marketing and digital tactics for these audiences. 

This Marketing Officer position at Brooke is a pivotal role within the Legacy & Community Engagement team. Legacies are Brooke’s largest single source of voluntary income and fund over half of our international animal welfare work. And it is one of our key fundraising priorities and an integral part of our 5yr fundraising strategy.

Within this role you will help deliver an exciting portfolio of integrated, multi-channel and supporter-centric campaigns that involves all elements of the marketing mix as well as a range of diverse stewardship activities. We are looking for a highly organised individual with great communication skills who will help deliver a range of marketing campaigns and stewardship activity which will acquire new supporters, convert existing Brooke supporters and steward known supporters, with the ultimate goal of increasing the number of supporters who include a gift to Brooke in their Will.

About you
This is a varied role which requires a solid foundation in integrated marketing & stewardship delivery.

We are an ambitious international animal welfare charity and in order to thrive, you will need to be independent, well organised, hands-on, unflappable, creative, analytical, data-driven, focused on results, demonstrate attention to detail and be able to prioritise your work.

This is an exciting opportunity for someone with stewardship & marketing experience who also has a flair for building relationships with a diverse range of internal and external stakeholders. Being a good team player is key to working collaboratively as part of the Legacy and Community Engagement team and wider Fundraising Directorate.

You will have excellent written and verbal communication skills. And you will have excellent organisation skills and the ability to prioritise work effectively to meet targets and deadlines.  You will have a proactive approach and be willing to travel or work unsocial hours on occasion.

You will be joining a friendly and passionate Legacy and Community Engagement team at a really exciting time for Brooke.

If you are interested in the role and meet the criteria, we will look forward to hearing from you.

At Brooke, we celebrate diversity and the creative new ideas it brings. We actively encourage applications from all backgrounds, in particular global majority candidates, candidates from a social mobility background, disabled and neuro-diverse candidates, and candidates under 25 as these groups are currently under-represented at Brooke.

We are aware that studies have shown that women and global majority candidates are less likely to apply for a role if they feel they do not meet the full criteria of the job description. If you feel you meet the majority of the criteria, we would love to hear from you.

We offer a variety of flexible working options to best support our staff and to ensure our working practices are as inclusive as possible.

We will be holding first-round interviews w/c 19th May 2025