Use your experience and skills to make a difference for people with dyslexia and dyscalculia by joining our growing team.

We are looking for a part-time Helpline & Support Services Manager to improve and enhance our helpline and support services to deliver prompt, effective information and guidance.

This is an exciting opportunity to join the British Dyslexia Association, the charity that is the voice of dyslexic people. The successful candidate will join our team and manage the growth and development of our helpline and pilot new support services, to increase our impact for people with dyslexia and dyscalculia.

The Helpline & Support Services Manager will be responsible for developing the British Dyslexia Association helpline and trialling new ways for us to support and advise people with dyslexia and dyscalculia. Our well established and much valued helpline sees many incoming calls and emails every day, and this role will work with a colleague and our helpline volunteers to embed efficient ways of working.

We are contacted every day by people in need of help or advice, including parents whose children may not be getting the support they need at school, or employees whose workplace has not made reasonable adjustments. We offer expert advice and empathy, to help our callers access the support they need. This role will ensure that everybody with dyslexia has somewhere to turn when they need help. 

About you

We are seeking a candidate with expertise in dyslexia, who understands the challenges that people face at different stages of life, and how to overcome societal barriers. Dyslexia is a recognised disability but we want everyone to understand the advantages of thinking differently. Our support services focus on empowering individuals to make positive change happen.

You will need good knowledge and understanding of dyslexia and/or neurodiversity, including children/education/SEND.

As the charity moves into a new era, you will be at the heart of positive change.

To apply

Please view the Recruitment Pack for full details of this position. We invite applications with an up-to-date CV and cover letter explaining how your skills and experience match our requirements, and why you would like the role.

CLOSING DATE: 12 Noon, Monday 8th February 2021

Interviews will be conducted remotely, week commencing 15th February 2021

Please note: as we expect post Covid to have regular visits to our Bracknell office in Berkshire, applicants should live a reasonable distance, around 1-2 hours max travelling time.

About The Advocacy Project

We help marginalised and vulnerable people make effective choices about what happens in their lives. We also support them to speak up and help improve important services we all need. We want to make sure people across all age and care groups – including learning disability and mental health – can:

• voice their concerns
• understand their rights
• make effective choices about what happens in their lives

We do this through advocacy services which support people individually, and user involvement projects that help organisations improve the services they offer.  

About the role

The post-holder will lead a team of advocates working with adults and young people across NHS and private hospitals and the local community.

You will be required to provide line management support, be the point of contact for our stakeholders and ensure high quality delivery of our advocacy contracts.

Key responsibilities

• Lead the delivery of assigned advocacy services actively encouraging your team to contribute to service planning, quality improvement and development.
• Ensure the team provides instructed and non-instructed advocacy and signposting, working to the advocacy empowerment cycle and actively promoting self-advocacy throughout all work with service users where practicable.
• Ensure the team capture high quality advocacy notes, outcomes information and other evidence into the Case Management System in a timely manner.
• Maintain up-to-date knowledge of new legislation and reports and current trends and issues in mental health, mental capacity, care act, and health and social care legislation, local and national policy relating to people with mental health issues and disseminate across your team.
• Ensure quality standards are achieved by implementing operational policies and procedures to maintain professional and consistent advocacy services.
• Ensure contracts are delivered within budget, to agreed key performance indicators, case work standards and monitoring requirements, eg producing reports including quarterly monitoring reports.
• Lead on raising awareness of the advocacy service to service users and potential referrers.
• Ensure referrals are allocated efficiently, appropriately and within the requirements of the contract.
• Provide support and supervision to your staff team including professional development, appraisals, team meetings and work review meetings, and organisational activities such as CPD lectures and staff briefings.

General responsibilities

• Participate in team meetings and training (and make sure your staff to attend).
• Keep to our policies, including health & safety, and risk regulations.
• Work to our mission, vision, and values.
• Carry out other projects and tasks as needed.
• Participate in personal, team and organisational development.
• Contribute to monitoring reports.

Person specification

Essential

• Experience of delivering advocacy.
• Achieved qualification in advocacy.
• Proven leadership ability and strong people management skills.
• Experience of managing contracts and delivering advocacy services.
• Understanding of statutory and non-statutory advocacy.
• Sound knowledge of current issues in health and social care policy, practice and legislation.
• Exceptional stakeholder management abilities with experience of building effective relationships with ranging commissioners, partners, service users and colleagues.
• Excellent communications (written and verbal) and interpersonal skills. Effective in working with a wide variety of stakeholders ranging from trustees to service users and employees.
• Commitment to working within The Advocacy Project code of conduct, equalities and safeguarding policies.
• Ability to work as part of a team and on your own initiative, to plan and prioritise your own workload.
• Willingness to promote The Advocacy Project and the mental health service in line with our mission, vision and values.

Desirable

Achieved qualification in advocacy management

Benefits of working for us

We’re committed to providing an empowering, flexible and supportive working environment for all our staff.

Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan.

All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.

We are a Disability Confident and Mindful Employer.

How to apply

Send your CV and a supporting statement explaining why you think you’re the person we’re looking for and how your experience meets the person specification.

Upload your application via our website on. 

Autism First Service Manager 

Specialist Autism Services are looking for a committed and enthusiastic Service Manager to lead our Autism First provision at Shipley and assist with the expansion of the service.  We are really keen to get an excellent manager on board, who is looking for a new challenge, to drive this service forward and maintain our high-quality standards. 

Autism First is a unique service specifically for adults with autism who may also have a learning disability and additional, often complex, needs. We provide person-centred support through an autism-specific learning plan that focuses on social, communication, physical, sensory and behavioural needs, thereby promoting personal development.  We know that by teaching skills promoting independence and self-management we can improve the quality of life for our members and their parents and carers. 

As the Service Manager your role will be to oversee the delivery and development of our Autism First provision and will have the opportunity to work alongside our dedicated and passionate staff team. 

In return we will offer you a salary of £27,000 a year, a good company pension package, 33 days of annual leave (including bank holidays) and an additional birthday leave day, sociable working hours, comprehensive training as part of the induction, free car parking and the chance to join a team of like-minded individuals who are kind caring and compassionate and dedicated to improving the lives of individuals on the Autism Spectrum. 

If you are looking for a long and rewarding career, where you can really make a difference to the lives of the people we support, and you feel that you have the right values, attitude and experience for this role then we are keen to hear from you. 

Essential Skills and Experience: 

• Experience of working with adults with an Autism Spectrum Condition.

• Experience of working with adults with Learning Disabilities. 

• Experience of leading or managing a team. 

• Experience of service management. 

• Experience of working as part of a multi-disciplinary team and representing an organisation at external events. 

• Good knowledge of safeguarding procedures. 

• Experience of working within a PBS model/with individuals who may display behaviour that can challenge. 

• Experience of monitoring, reviewing, and auditing information for quality assurance purposes. 

• NVQ Level 5 qualification or equivalent. 

• Full UK driving license. 

To Make an Application:  

• Please send your CV

• Applications sent in any other format or via any other route/email address will not be accepted

• We will contact candidates for interview by email

• Please note it is not possible for us to give feedback to non- shortlisted applicants

Specialist Autism Services is committed to safeguarding and promoting the welfare of Vulnerable Adults and all successful applicants will be asked to apply (through Specialist Autism Services) for an enhanced Disclosure and Barring Service (DBS) check and a right to work in the UK check. Specialist Autism Services is a Disability Confident Leader and an Equal Opportunities employer. Please note, we do not work with recruitment agencies. 

In this role, you will be providing operational management of a HIV Social Support and Sexual Health Promotion Service and an HIV prevention service targeted at People Living with HIV (PLWHIV) and high risk groups.

The Service Manager will be responsible for managing the delivery of the two contracts and the attached staff, ensuring that the region benefits from high quality services targeted at high risk groups including Black Minority Ethnic communities, men-who-have-sex-with-men (MSM), Young People and PLWHIV.

These services comprise of two separate Local Authority contracts in Hertfordshire and Luton. The Hertfordshire contract will be for 4 days a week and the 5th Day is for the Luton contract.

An exciting opportunity has arisen for an inspirational leader with the skill, energy and enthusiasm to manage Become’s services and programmes, making a real difference in the lives of children in care and care leavers.

At Become we are committed to putting children and young people at the heart of everything we do. Become’s programmes and services support children and young people in care and young care leavers to achieve their full potential, empowering them to take an active role in the key decisions and processes that impact them. Young people’s voices, opinions and needs are at the heart of our work. We take a holistic, trauma-informed, service user led approach in our work providing tailored advice, information and support. We are now looking to recruit a highly motivated Manager to manage and deliver this important provision.

You will be responsible for managing our services staff team (1 senior officer and 3 officers), as well as the management of our existing programmes services, including our flagship Care Advice Line, coaching programme, Propel programme for further and higher education, workshop delivery, holistic 1:1 support and project managing new and upcoming programmes that support children in care and young care leavers.

The ideal candidate will have:

• Significant experience of project and service management, team management and an aptitude for delivering services online.
• Strong knowledge of the needs of children in care and care leavers, excellent safeguarding practice and experience of developing high performing frontline teams.
• Experience in effective service design and delivery, development of processes and systems.
• Ability to manage multiple projects and competing priorities.

Application closing date: 9am on Monday 1st February 2021

First stage interviews / informal chat team will take place w/c 8th February 2021.

At Become we value and celebrate people’s diversity and believe this strengthens our team. As an organisation serving children in care and care leavers, we are keen to receive applications from people with experience of care and recognise the importance of having care experienced staff within our team. We are also actively seeking to bring more diversity of perspectives and experience and especially welcome applications from people from Black, Asian and Minority Ethnic communities who are currently underrepresented in our organisation.

35 hours per week

Location: to be worked flexibly across South Gloucestershire

Contract: Fixed-term initially until 31.07.2023

Ref: 981

A new and exciting opportunity has arisen within the organisation to manage the delivery of the Drive Project across South Gloucestershire.

Drive is an innovative national project that aims to improve the lives and safety of victims and children, by holding high-risk perpetrators to account. The project combines the case management of perpetrators with a co-ordinated multi-agency response.

As Service Manager, you will lead and manage the delivery of the South Gloucestershire DVA Drive programme and interventions. You will champion the Cranstoun values across the organisation and drive the Cranstoun 'people' agenda, ensuring a culture based on fairness, collaboration and trust. You will support the Case Managers in their work, ensuring high quality and safe practice.

This role is vital in the success of the replication of the Drive pilot across the country, and you will work closely alongside and within a wider team of multi-agency stakeholders.

You will have management skills and a demonstrable track record within the field of domestic abuse and/or with highly complex cohorts. You will have experience and passion for collaboration, partnership, strategic and organisational development.

We are looking to appoint to this role as soon as possible to allow for a smooth mobilisation of service. Extensive training will be provided, which will include the opportunity to gain accreditation for working with perpetrators of DVA. This is an initial Fixed-term contract until 31st July 2023.

Interview will consist of attitudinal testing and a formal interview panel which includes key Drive stakeholders.

Police vetting will be undertaken with the successful candidate.

Unfortunately we cannot accept CVs.

Closing date:  Sunday 24 January 2021.

Interviews: w/c 1 February 2021.

ABOUT WLM

WLM’s mission is to empower positive change.

WLM has been working in the community in London since 1887.  We currently work in Lambeth, Southwark, Westminster and Islington providing a range of services supported accommodation for ex-military personnel, a residential care home for men managing an addiction to alcohol, an approved premise for men coming out of prison, advice and support for people experiencing homelessness, affordable and accessible counselling in the community and financial resilience services.

WLM is values led organisation.  Our people are the heart of what we do.  We have recently embarked on developing an asset based approach in partnership with Mayday Trust building on our work embedding recovery and psychologically informed approaches.

ABOUT WLM THE HAVEN

WLM The Haven is a CQC registered care home for men managing an addiction to alcohol.  It offers long-term care and accommodation, providing a stable environment using a harm-reduction approach.

ABOUT THE ROLE

The Service Manager is responsible for overall service delivery and providing effective leadership for the staff team.

We are looking for an experienced leader with exceptional ability to establish a high quality service in a CQC regulated care home.  You will have the ability to motivate staff as you lead on the change management process – designed to improve service quality in line with CQC requirements.

The role requires a highly motivated, flexible and passionate individual.  You will need to be able to work collaboratively with colleagues and have the ability to establish and maintain relationships with appropriate networks.

In return WLM offers a competitive salary, generous annual leave (27 days on appointment, rising to 30 days after 5 years continuous service), staff benefits including interest free season ticket loan and group personal pension plan.

HOW TO APPLY

• Please visit our website to apply for the role.
• Please note an Enhanced DBS certificate is required for the role.
• Interviews will be held as applications are submitted and before the closing date below so please apply early.
• The closing date for applications is midnight Monday 8th February 2021.

Please ensure that all documents submitted to WLM are in either MS Word document or PDF format. If you are using the Pages application on an Apple device, you will need to change the document to one of these formats.

Job title: Service Manager

Service: PARCS (Sexual Violence and Domestic Abuse Service)

Grade: Grade 4 Point 29-33

Salary: Up to £ 38,736

Hours: Full Time (37 hours per week)

Location: Portsmouth

Responsible to: Operational Manager/Board of Directors

PARCS is a community-based charity located in Portsmouth that aims to improve the legacy of sexual exploitation through the provision of specialist-integrated services to survivors and their families. PARCS are entering a period of change,  and  are ‘intending to merge’ with Family Action, in April 2021.

We are seeking someone to build upon our work, long standing quality reputation and who has the knowledge and understanding of the traumatic impact of rape, sexual abuse, and domestic violence on the individual and the wider community as a whole. We need someone with this expert knowledge coupled with energy, vision and leadership qualities to take the Service into its next period of change and growth. 

Family Action is a charity committed to building stronger families by delivering innovative and effective services and support that reaches out to many of the UK’s most vulnerable children, young people and their families. We seek to empower people and communities to address their issues and challenges through practical, financial and emotional help.

PARCS & Family Action are looking to recruit a dynamic, passionate and experienced Service Manager.  This is an excellent opportunity for the right person to make a real difference in the lives of individuals and their families effected by sexual violence, rape and domestic abuse.

The Service provides holistic, systemic, trauma Informed Services for adults and young people promoting healthy relationships and alleviating the physical, emotional and psychological distress associated with interpersonal trauma including rape and sexual abuse/exploitation. 

The successful candidate will be highly motivated, passionate and an experienced service manager, with an impressive track-record of delivering high quality services, to meet the needs of local communities.  They will strive for excellent standards, robustly ensuring a quality, outcome driven and accessible service. 

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operate with mutual respect. If you share these values and behaviours and have experience of providing first-rate services to families to achieve the best outcomes for children and young people, we would like to hear from you.

Our Values:
People focus, Mutual Respect, Excellence-in-all-we do and a Can-Do attitude.
If you can relate to these and have the necessary skills and attitude, we can offer you:

• A competitive salary, leave entitlement and pension scheme
• Career development opportunities
• A full induction and ongoing quality training
• The opportunity to become part of PARCS/ Family Action initiatives
• Flexible working hours
• Managed workloads with regular supportive and reflective supervision

Closing date:   10am on 29th January 2021

Interview date: 03rd February 2021 

PARCS/Family Action offers good working conditions, a comprehensive training programme and final salary pension scheme. We welcome applications from all sections of the community.

Who we are

Open Doors is a Christian charity that is looking to recruit active, practicing Christians to help meet the growing needs of the persecuted church worldwide. Hostility, violence and abuse of Christians around the globe is on the increase. Open Doors works in over 50 countries to ensure that those facing such persecution are not forgotten, but can stand strong to serve their communities and give life.

Job summary

Working closely with the wider IT Team, this role will be responsible for delivering a timely and effective IT service to both existing and new Open Doors UK&I staff both in person and remotely. The role will provide 1st and possibly 2nd line support as well as managing overall service operations in terms of Incident, Problem and Change (ITIL) process.

About the team

Reporting to the ICT Support and Development Manager, you will work closely with the IT team, 3rd party support organisations, and all Open Doors UK & I staff.

Hours

37.5 hours per week. Usually between 8.00am to 6.00pm Monday to Friday. This position involves some evening and weekends at conferences and events or for emergency call-outs for which TOIL (time off in lieu) may be claimed.

Responsibilities and requirements

Provide excellence in service by:

Ticketing and service management

• ensure all incidents reported are logged, distributed and followed up on within agreed response times
• ensure that all parties are consistently updated with regard to current activity and status of tickets/tasks/projects
• ensure effective technical on-boarding of new staff and volunteers including hardware, user accounts, software and operating systems
• ensure effective off-boarding of staff and volunteers that leave Open Doors UK&I
• daily monitoring of staff issues, responding and following up on these issues within agreed timescales
• communication of IT issue status via email, announcements and social feed updates
• escalate unresolved incidents that are out of SLA
• able to work on-call / out-of-hours for major incidents (with time in lieu)
• escalate issues to 2nd line IT Support when required.
• liaise with our external 3rd line support team for more complicated issues

Service management

• ownership of infrastructure risks, policy and control implementation including IT security and mitigation actions
• contribute to supplier contract negotiations and renewals
• identification and delivery of IT infrastructure improvements where appropriate

 IT Operations

• management of operational responsibilities such as tape backup. Being available to support onsite maintenance where required
• undertake operational IT processes including daily checks, processes and procedures per an agreed checklist / schedule and SLA
• maintain a high-quality level of business data through regular clean-up tasks
• maintain assets and configuration database and comply with change procedures
• maintain client desktop and laptop updates
• computer account administration through Active Directory / O365 for password resets and user setups. Exchange Administrative Centre for e-mail accounts
• maintain documentation for regular tasks to a high quality

Ad hoc / project support

• provide support in IT moves and changes for desk moves, remote working and equipment deployment
• support the audio-visual systems and provide meeting and support for smaller events
• linking in with the Facilities Manager to ensure new staff setups are completed including imaging new computers and any bespoke software setup
• assist with administration and support for the CRM system including user setup

 End user training and support

• disseminate good IT security practice and alert IT management of possible security breaches
• provide user coaching, guidance and day-to-day support for computer and technology use
• updating staff awareness of upcoming IT upgrades
• training of staff where a knowledge gap is identified through issues raised
• induction of new staff to PC / Network / Print / CRM navigation and usage within ODUK&I

The above job description is a guide to the work the job holder may be required to undertake but does not form part of the contract of employment and may change from time to time to reflect changing circumstances. 

Applying your Christian faith to this role

Because of the essential Christian context in which the role will be performed, the role is subject to an occupational requirement under the Equality Act that the post-holder be a practising Christian. Each working day will involve collective prayer and worship, together with shared reflections on the work of Jesus Christ. All members of staff at Open Doors are expected to actively participate in this shared time and members of staff take it in turns to lead the act of collective worship.

There will be many ways you will be able to apply your Christian faith and the outworking of your faith to the context of Open Doors. The list below gives some of the expectations of this role but is not exhaustive or intended to limit you:

• contributing to and leading daily devotions (this can be for the whole team or just smaller, departmental groups)
• participating in retreats, days of prayer and fasting etc.
• committing to private prayer for the work associated with this role, your direct reports and closest colleagues
• working in such a way so as to reflect biblical principles of leadership and service
• applying biblical principles of godly stewardship to operational responsibilities
• to be open and obedient to God’s voice and direction in relation to any strategic matter and to always seek His will above all else

Limits of Authority

To operate within the ethos and aims of Open Doors, adhering to budget parameters and the Open Doors’ confidentiality agreement.

Who you are

You will demonstrate the following essential criteria for this role:

Competency

• computer management with knowledge and experience of Windows Server management, Active Directory, IT Administrative tools (e.g., Azure and O365 management)
• educated to GCSE or equivalent
• ability to work effectively under pressure, managing workload to meet time deadlines and produce work of a consistently high standard
• self-disciplined and able to work on own initiative, to prioritise effectively, and to meet deadlines
• strong interpersonal skills and ability to work with and serve a wide cross section of people
• good standard of written and verbal communication skills
• high level of accuracy and attention to detail especially in relation to data input                                                                                                                                               

Character

• demonstrates a high level of commitment
• able to work effectively under pressure
• responsible and mature outlook
• high standard of personal hygiene; clean, tidy and professional appearance
• a positive and professional approach both internally and externally                                                                                                                                                           

 Calling

• committed Christian who is completely in sympathy with the calling and mission of Open Doors

Culture

• chemistry with Open Doors staff
• commitment to Open Doors’ Core Values

In addition, it would be beneficial for you to demonstrate the following:

• IT experience working within a 1st line support or similar environment with a working knowledge of ITIL and service levels
• experience and training of ITIL Incident, Problem and Change processes
• experience of working with Office 365 / Azure

Enhanced disclosure information may be requested from the DBS in the event of a successful application.

Bradford Service Manager 

Specialist Autism Services are looking for a committed and enthusiastic Service Manager to lead our provision at our Bradford site.  We are really keen to get an excellent manager on board, who is looking for a new challenge, to drive this service forward and maintain our high-quality standards. 

Specialist Autism Services provides a unique blend of education and care.  We deliver a strengths-based autism specific personalised learning programme, to develop social, communication and employment skills which empower our members to engage with new opportunities, make informed choices, achieve their goals, maximising independence and inclusion.

We offer a wide variety of different workshops, such as creative arts, drama, money and business, wellbeing and personal development, community engagement, employability, and independent living.  Although the subjects are very different, the workshops are all similar in that individuals are supported according to their individual learning style, to enable individuals to progress towards their personal goals. 

As the Service Manager your role will be to oversee the delivery and development of the Bradford site and will have the opportunity to work alongside our dedicated and passionate staff team. 

In return we will offer you a salary of £27,000 a year, a good company pension package, 34 days of annual leave (including bank holidays) and an additional birthday leave day, sociable working hours, comprehensive training as part of the induction, free car parking and the chance to join a team of like-minded individuals who are kind, caring, compassionate and dedicated to improving the lives of individuals on the Autism Spectrum. 

If you are looking for a long and rewarding career, where you can really make a difference to the lives of the people we support, and you feel that you have the right values, attitude and experience for this role then we are keen to hear from you. 

Essential Skills and Experience: 

• Experience of working with adults with an Autism Spectrum Condition.

• Experience of leading or managing a team. 

• Experience of service management. 

• Experience of working as part of a multi-disciplinary team and representing an organisation at external events. 

• Good knowledge of safeguarding procedures. 

• Experience of monitoring, reviewing, and auditing information for quality assurance purposes. 

• NVQ Level 5 qualification or equivalent. 

• Full UK driving license. 

To Make an Application:  

• Please send your CV 

• Applications sent in any other format or via any other route/email address will not be accepted

• We will contact candidates for interview by email

• Please note it is not possible for us to give feedback to non- shortlisted applicants

Specialist Autism Services is committed to safeguarding and promoting the welfare of Vulnerable Adults and all successful applicants will be asked to apply (through Specialist Autism Services) for an enhanced Disclosure and Barring Service (DBS) check and a right to work in the UK check. Specialist Autism Services is a Disability Confident Leader and an Equal Opportunities employer. Please note, we do not work with recruitment agencies. 

Prospectus is pleased to be partnering with Terrence Higgins Trust (THT), the largest voluntary provider of HIV and sexual health services in the UK. Delivering local services across Great Britain, they provide support to individuals living with HIV and ensure their voices are heard whilst also campaigning, educating and helping individuals to achieve good sexual health through prevention programmes. They are currently looking to recruit a Service Manager to oversee the delivery of their sexual health services in Cambridge & Peterborough.

As their Services Manager, you will be responsible for leading the strategic development and operations of service delivery in the area. Reporting to the Services and Partnership Manager you will work collaboratively with your colleagues and engage with local partners CGL (Change, Grow, Live) and EAST. You will be accountable for all activities and KPIs agreed to be delivered as part of the Cambridgeshire and Peterborough contract, including managing partners and leading and coordinating all monitoring and evaluation responsibilities, including in relation to safeguarding and quality. This is a crucial role for THT, and as such you will ensure the service is responsive to emerging needs, hold full financial budget for your area and effectively manage a dispersed team of frontline specialist

To be considered, you'll possess demonstrable experience of service delivery and development at management level, combined with previous experience of working as part of a multi-disciplinary team. Due to the nature of this role, you'll have the ability to lead and develop the frontline team, and you'll need experience of previously managing multiple relationships with external agencies and stakeholders. Finally, working knowledge of public health, national initiative and local drivers in sexual health and HIV services is desirable, however previous operational experience in the social care sector is essential.

The position will be home-based but travel will be required to Cambridgeshire and Peterborough as well as a requirement to go to the head office (London) once a month. (Only once travel restrictions are lifted).

If you are interested in finding out more information about this new opportunity, please register your interest and submit your CV by clicking 'apply now' below. The position is subject to satisfactory pre-employment checks.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

Applications will be reviewed, and interviews scheduled with the client, on an on-going basis.

Our client provides a range of innovative services to help vulnerable women avoid, survive and exit the criminal justice system. They are now recruiting a dynamic Service Manager to oversee their South London-based services including their innovative pilot programme, aiming to reduce female reoffending rates through targeted intervention, as well as their Lambeth-based 'Hub', delivering one to one support and advocacy, group work, counselling, specialist substance misuse and domestic abuse services for women who are in contact with, or at risk of being in contact with, the criminal justice system.

The Service Manager will provide strategic oversight and operational management of our client's South London projects, ensuring quality standards are consistently met, staff are effectively managed, partnerships are established and maintained and budgets are appropriately managed. The Service Manager will oversee at least 11 members of frontline staff, and will work to develop and manage service delivery plans for all services, incorporating key milestones and ensuring the delivery of project outputs and outcomes. The Service Manager will act as an ambassadorial figure for the organisation, and will consistently work to represent the needs and experiences of women affected by the criminal justice system.

To apply for this role, you must be an experienced Manager with significant experience of developing, managing and delivering services supporting women with experiences of the criminal justice system (including trauma, exclusion, mental health and substance misuse issues). You must have extensive experience of managing multiple staff within complex staffing structures, and will have significant experience of producing monitoring and evaluation reports for funders and key stakeholders. You will have demonstrable experience of working collaboratively with external agencies and partner organisations at a strategic level.

Please note this role is interim for a minimum of 3 months (initially working from home due to Covid-19 restrictions).
To be considered, you must be in possession of a fully enhanced DBS check, issued within the last year or registered to the online update service.

Please also note, this post is restricted to women only as a genuine occupational requirement under Schedule 9 paragraph 1, Equality Act 2010

We are looking for a dynamic Services Manger to lead our experienced and committed team; someone who is creative, motivational and inspiring, that truly believes that people living with sight loss can overcome barriers and achieve greatness.

Thank you for your interest in the post of Services Manager at Sight Advice South Lakes. We hope that you find all the information you need in the attached Job Pack, or on our website and social media platforms (Facebook and Twitter @SightAdviceSL) to help you decide if you are the right person for this inspiring and exciting role but, if not, please don’t hesitate to get in touch.

Sight Advice is a very special organisation delivering high quality services to people affected by sight loss in the South Lakeland district of Cumbria. We are proud to be the only sight loss charity in this area and of the many successes we have achieved through our 65 year history. Sight Advice is widely recognised throughout this area and is held in deep regard by local people and their communities. 

“That dark moment when I was told that no more could be done – Sight Advice picked me up and put the pieces back together” 

We are an ambitious organisation and want to ensure that we are there when people need us most. The vast majority of the services we provide are free of charge to the people we support but, of course, it isn’t free to provide and we rely on the generosity of the communities in which we work. In the last financial year, the cost of providing our services was nearly £300,000. 

If you would like to talk about the role I warmly welcome you to contact me, If I am not available, I will call you back at the earliest opportunity. Thank you for your interest in Sight Advice South Lakes 

Claire Park: Chief Executive 

HENRY Service Manager, Better Start Bradford

0.8 FTE fixed-term contract, to 31.12.2021 (maternity cover)

£32,016 - £36,055 (£25,613 to £28,844 pro-rated) plus up to 6% matched pension contribution

Are you passionate about babies and young children having the best start in life?

HENRY is an innovative and flourishing national charity that is making a real difference to the lives of young children and their families. HENRY is working in partnership with Better Start Bradford to run groups and 1-to-1 Healthy Families programmes for parents and carers of young children.

We are seeking a Service Manager to lead on the development and delivery of HENRY services in the three wards of Better Start Bradford (Bowling and Barkerend, Bradford Moor and Little Horton).  Your strong leadership and project management skills and experience will mean you are well placed to lead, develop, monitor and evaluate this service as well as provide support to colleagues.  You will support your team and build collaborative relationships with internal and external colleagues and community partners.

You will have an empathic and caring approach which supports families to give their children the best start in life.  HENRY is an organisation with a strong culture rooted in development, self-reflection, partnership and learning.

This role is based at Woodroyd Nursery, Woodroyd Centre, Woodroyd Road, Bradford, BD5 8EL (currently working from home).

For more informataion and an application pack please go to the HENRY website.  We are based at 6 Elm place, Eynsham, OX29 4BD.

Closing date for completed applications:  9 am 18 January 2021

Provisional dates for Interviews: Week commencing 25 January 2021