Service manager jobs

Salary: £32,800 - £39,960 per annum, depending on experience 

Hours: 35 hours per week  

Contract: Permanent

Location: North Somerset - Working flexibly across the county and home working

Job Reference Number: 1680

An exciting opportunity has arisen to lead and manage the delivery of the North Somerset Integrated Domestic Abuse Service (North Somerset DASS). North Somerset DASS is a new integrated DA service delivering support to adults and children experiencing domestic abuse.

As Service Manager, you will lead and manage the delivery and development of the service. You will have oversight of service delivery and lead on partnership working and collaboration across the county. You will support all staff in their work, ensuring high quality and safe practice.

You will have management experience and a demonstrable track record within the field of domestic abuse and/or health and social care. You will have a wide-ranging understanding of all forms of domestic abuse. You will be able to demonstrate passion for collaboration, partnership, strategic and service development.

The postholder will be subject to an Enhanced DBS check against relevant barred lists.

For more details and to apply, please visit our website via the apply button.

Closing date: 3 May 2026. 

Project Manager – Young People’s Service

Location: Newark & Retford

Salary: £39,054 – £44,745 per annum

Hours: 37 hours per week

Here at NCHA, we have a fantastic managerial opportunity for the right person to join our friendly, supportive and values‑driven Young Person’s Service in Newark and Retford.

Are you passionate about making a positive impact on the lives of young people? Do you have the leadership skills and experience to empower them on their journey to independence? If so, we would love to hear from you.

Branching Out supports young people aged 16–21 across Newark and Retford. As Project Manager, you will lead, develop and inspire the team to ensure young people receive high‑quality, strengths‑based support that enables them to achieve their full potential.

This is a busy, rewarding and dynamic service, focused on supporting young people to grow in confidence, life skills and independence. Our approach is rooted in strengths‑based practice, helping young people build resilience and move forward positively.

Our team plays a critical role in advocating for young people, from liaising with partner agencies to secure permanent accommodation, through to supporting access to education, employment and training opportunities.

Key Responsibilities:

As Project Manager, your duties will include (but are not limited to):

· Recruiting, selecting and inducting new colleagues

· Managing performance through supervisions, development plans and CLEAR conversations

· Managing workplace health and safety risk assessments and ensuring compliance with regulations

· Meeting statutory and organisational quality requirements

· Developing, monitoring and achieving designated cost centre income and expenditure targets

· Contributing to wider organisational development initiatives to improve and evolve services

· Developing and maintaining strong internal and external partnerships

· Working collaboratively with partner organisations and agencies

What We’re Looking For:

You will be passionate about supporting young people to reach their full potential and confident in leading a team to deliver excellent outcomes. You’ll be resilient when challenges arise and able to motivate and engage others through change.

You will bring:

· Strong leadership and people‑management skills

· A compassionate, person‑centred and strengths‑based approach

· Excellent communication skills, with the ability to build effective relationships with staff, service users and external partners

· A positive, ‘can‑do’ attitude and a genuine commitment to NCHA’s values of Caring, Learning, Enthusiastic, Accountable and Resilient

· Emotional intelligence, resilience and a sense of humour

Essential requirements:

· Minimum NVQ Level 3 / QCF Diploma Level 3 in Management or Leadership, Health and Social Care, Housing, or another relevant qualification

· A valid driving licence and access to a vehicle (unless a disability precludes this)

· Willingness to work across two locations

· Flexibility to work early, late and some weekend shifts

Mileage costs will be reimbursed (business insurance required).

Work Hours – 37 hours a week

The service operates 7 days a week, 365 days a year. You will be required to work early, late and some weekends which will be discussed in more detail at interview stage.

USEFUL TOP TIPS:

1. You will need to attach a CV in order to apply for this role.

2. All correspondence will be via your registered email address.

3. View the full Role Profile in the document tab at the top of the page and refer to the Person Specification section of the Role Profile to complete your application – show us why you are suitable!

4. For more information about NCHA, please refer to the attached ‘Helping Our Customers’– get a better idea of what we do across the organisation!

To apply,

1. Click the Apply Now button at the top of this page

Looking forward to receiving your application!

Please note that we are not currently offering visa sponsorship.

All successful candidates will be required to take a work-related test prior to the interview.

As an Equal Opportunities and Disability Confident Employer, NCHA welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic groups and disabled candidates. As part of our LGBT Allies Programme, we also welcome applications from members of the LGBT community and encourage inclusivity in the workplace.

Job Title: Deputy Service Manager 

Location: Derby City (on-site role)
Salary: £36,565.90 per annum
Contract type: Full Time, Permanent 

Hours: 37.5 hours per week 

This is an opportunity to join Refuge as a Deputy Service Manager to support survivors who have been impacted by domestic abuse. We are recruiting for a Deputy Service Manager who is passionate about supporting survivors who are impacted by domestic abuse. In this role you will provide line management and support to community-based staff who support survivors of domestic abuse across Derby City.  This will include providing supervision on complex casework, overseeing operational emergencies and ensuring high standards of casework.

The Deputy service manager will join our management team to assist the service manager in the delivery and development of high-quality support to survivors accessing our community-based services in Derby City. In this role you will ensure the smooth running of high-quality service to support survivors of domestic abuse. This will include managing staff teams to ensure effective advocacy is provided to survivors who are at medium/standard risk and their children. 

A key requirement is to provide personal welfare support and to ensure that survivors are provided with a safe, supportive outreach service

Suitable candidates must have proven experience of providing direct emotional and practical support, and of managing case work. In addition, you must have experience of managing and motivating staff, knowledge of domestic abuse issues, experience of providing support to survivors, and experience of working in community-based services

As a member of the management team, you will be required to participate in an out-of-hours on call service, on a rota basis, responding to out of hours emergencies.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 27 April 2026

Interview Date: 7 and 8 May 2026

We’re currently recruiting a part-time (28 hours per week) Counselling Service Manager to manage the Charity’s Merton counselling service and work with colleagues across our services in Croydon, Merton and Sutton. For this post you need to have a counselling/mental health qualification along with extensive clinical and management experience. We are also looking for people with an open and flexible attitude; excellent engagement skills and a passion for working with children and young people around mental health.

Responsibilities include supporting less experienced staff and supporting the cohesive working between services within the charity. In addition, you will be offering a flexible range of short-term and longer-term mental health interventions to children and young people aged 11-25 including individual and group-based support; workshops; crisis support; mental health themed activities. The posts have scope and opportunity for developing new initiatives and ways of working to support young people’s mental health across South London. 

All posts are fully office based and will require flexible working across service areas and interventions and will involve some regular evening and/or weekend work to meet the needs of young people.  

Please read the full Job Description and Person Specification for this role included in the Service Manager Maternity Cover Recruitment pack below, before completing the forms.

Applying for the Posts  

In the Recruitment pack you will find the Job Description and Person Specification for the Service Managers roles. 

To be considered for the position, the Application Form and the Equality & Diversity Monitoring Form need to be completed and return to the email address on the Application Form by midday on Tuesday 5th May 2025.    

We understand some candidates may want to use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we also want to learn more about the authentic you, so please ensure that your application reflects your own skills, knowledge and experiences wherever possible. In the spirit of transparency - we also ask that you indicate if you have used AI in your application.    

Decisions about who to invite for interview will be based on how well someone demonstrates that they meet the person specification for the specific post, so please make sure you complete the application form fully and accurately, giving evidence of how you meet each point in the person specification and indicating your relevant knowledge, skills and experience. Please note that CVs will not be considered.   

Email applicants will receive a confirmation of receipt and shortlisted candidates will be contacted as soon as possible

*We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

We’re currently recruiting a part-time (17.5 hours per week) Counselling Service Manager to manage the Charity’s Croydon counselling service and work with colleagues across our services in Croydon, Merton and Sutton. For this post you need to have a counselling/mental health qualification along with extensive clinical and management experience. We are also looking for people with an open and flexible attitude; excellent engagement skills and a passion for working with children and young people around mental health.

Responsibilities include supporting less experienced staff and supporting the cohesive working between services within the charity. In addition, you will be offering a flexible range of short-term and longer-term mental health interventions to children and young people aged 14-25 including individual support; crisis support and mental health themed activities. The post has scope and opportunity for developing new initiatives and ways of working to support young people’s mental health across South London.

All posts are fully office based and will require flexible working across service areas and interventions and will involve some regular evening and/or weekend work to meet the needs of young people. 

Please read the full Job Description and Person Specification for this role included in the Service Manager Recruitment pack below, before submitting your application.

Applying for the Posts 

This information pack has the Job Description and Person Specification for the Service Manager in Croydon role.  

To be considered for the position, the Application Form and the Equality & Diversity Monitoring Form need to be completed and return to the email address on the Application Form by midday on Tuesday 5th May 2025. 

We understand some candidates may want to use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we also want to learn more about the authentic you, so please ensure that your application reflects your own skills, knowledge and experiences wherever possible. In the spirit of transparency - we also ask that you indicate if you have used AI in your application.

Decisions about who to invite for interview will be based on how well someone demonstrates that they meet the person specification for the specific post, so please make sure you complete the application form fully and accurately, giving evidence of how you meet each point in the person specification and indicating your relevant knowledge, skills and experience. Please note that CVs will not be considered.  

Email applicants will receive a confirmation of receipt and shortlisted candidates will be contacted as soon as possible

*We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Service Manager HMP Highdown

Location: Surrey

Salary: £37,433 - £45,751 DOE

Vacancy Type: Permanent

About the Role

The Forward Trust delivers clinical and psychosocial substance misuse services across Surrey prisons, working in close partnership with NHS healthcare providers. Our services are rooted in a trauma-informed, gender-responsive Health & Wellbeing framework, supporting people to build recovery, resilience and positive futures.

We are looking for a Service Manager to lead our service at HMP Highdown in Sutton, Surrey, a Category C men’s training and resettlement prison with a diverse and complex population.

About the role

Based on site, you’ll lead a skilled multi-disciplinary team delivering recovery-focused psychosocial and clinical interventions to adults aged 18+. Collaboration is key – you’ll work closely with prison staff, healthcare, mental health services and external partners to ensure joined-up care.

Key responsibilities

• Line manage and support Team Leaders within the service
• Contribute to strategic development and Forward Trust’s business plan alongside the Regional Manager
• Build and maintain strong stakeholder relationships across the prison and partner agencies
• Produce performance reports for commissioners and attend contract meetings
• Ensure accurate data submission, audit compliance and adherence to CQC standards

This is a CQC registered service, and you’ll be expected to take on the role of CQC Registered Manager following probation (or an agreed timescale).

If you’re a confident leader with a passion for recovery-oriented, trauma-informed services and thrive in complex environments, we’d love to hear from you.

All prison-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 5 months to complete. Any offer of employment will be conditional upon the successful completion of both checks.

Please note if you have lived overseas within the last 5 years then checks may take longer.

About Us

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits -

• Flexible working
• Training and development opportunities
• Simply Health Cashback Scheme (optional)
• Season Ticket Loan Scheme
• Cycle to work scheme
• Crisis Loan Scheme
• Electric Car Scheme
• 3 x Wellbeing Days (pro rata'd for part time employees)
• Access to Blue Light Card
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
• Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter
• Death in Service Payment (2x annual salary)
• Critical Illness Insurance (subject to qualifying criteria)

Please note that we may close this vacancy early if we receive a high volume of suitable applications.

To Apply

If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.

Do you have experience of developing and deploying successful multi-channel marketing strategies and campaigns? Could you help end the devastation caused by dementia by improving our reach with audiences who need our help? 

About the role
We are recruiting for a Senior Marketing Manager to join on a full-time basis, working 35 hours per week on a permanent contract. This is a home-based role, with occasional travel required for in-person team meetings and events.

As Senior Marketing Manager (Support Services and Health Information) you will be responsible for driving awareness, perceptions, understanding and engagement of our life-changing support services by developing and delivering marketing strategies, plans and activations. You’ll also lead the marketing for our health information and public awareness initiatives to drive awareness and understanding of dementia and dementia diagnosis.

You’ll be responsible for leading the next phase of our support services and information marketing strategy and plans in conjunction with key partners and stakeholders. This includes translating business objectives into multi-channel marketing strategies and annual plans.

This role will contribute towards the vital work of growing our reach with audiences who need our help – whether it’s understanding possible signs and symptoms, how to navigate the diagnosis pathway, or needing support and care throughout their journey. As Senior Marketing Manager, you’ll work with our always-on multi-channel marketing initiatives across out of home and digital, contributing to our organisational priority of improving reach and impact to help stop dementia devastating lives.

Interviews for this role have been provisionally scheduled to take place via MS Teams on Thursday 30th April.

About you
Joining us, you’ll have extensive experience of developing and deploying successful multi-channel marketing strategies and campaigns – ideally within the charity sector/and or health/support services. You’ll also have experience using audience insight to create engaging marketing activities and meet audience needs.

To achieve success in this role you’ll need to be able to work collaboratively with others and use influencing and communication skills to manage relationships effectively with key stakeholders.

Crucially, you’ll possess demonstrable expertise in marketing and advertising techniques and practices across paid, earned and owned and shared media: including print, digital, content marketing, PR, social media, email, and video creation. You’ll have the ability to translate business needs into creative marketing campaigns, engaging the hearts and minds of audiences.

What you’ll focus on:

- Working across the Society to deliver multi-channel end-to-end marketing campaigns and plans to promote our range of services, health information and public awareness initiatives.
- Working closely with the Head of Brand and Marketing to develop and review support services and health information marketing strategy, aligning with overall long-term brand and organisation strategy and objectives.
- Running key steering and working groups to build, deliver and monitor key marketing strategies.
- Leading teams from across the organisation to deliver against our services and health information marketing objectives across paid, owned and earned. Utilising opportunities for integration and cross-sell.
- Leading reporting across all services and health information marketing activity to measure marketing performance, inform decision making and report to senior stakeholders.
- In collaboration with the Audience Insight Team, leading on the development and deployment of the services and health information audience strategy.
- Overseeing all media planning and implementation for services and health information marketing campaigns.
- Commissioning creative propositions as, and when, appropriate with our internal creative team or external creative agency to ensure our marketing efforts are resonating with target audiences.

About Alzheimer's Society - who are we and what’s our mission?
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.  

Together with our supporters, we’re working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. 

Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.     

Our hiring process
We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? We know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart. 

Giving back to you
At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Health Shield Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.

Are you passionate about delivering innovative services to support  women who street sex work in Bristol? We are looking for an inspiring leader who can apply excellent service and people management skills, and who can build partnerships to achieve the best outcomes for One25’s service users.

One25 works with women who are trapped in street sex work, supporting them to move from crisis and trauma towards independence in the community. It is a highly respected charity working with some of the most marginalised women in Bristol.

We do this through our night outreach service which is a lifeline for nearly 200 women on Bristol’s streets. Our Health Hub provides vital support for women to access health services and healthcare professionals. Our caseworkers offer intensive one-to-one care in any area of need: from support in court to finding somewhere safe to live.

One25 are recruiting a part time Service Manager to join a dedicated and passionate team who deliver high quality services to women. The successful applicant will oversee management of the health hub service and group work activities and work collaboratively with other service managers to support the delivery of and connection between One25’s van outreach and casework services. You will support a team of specialist case workers to deliver one-to-one support to women as well as working closely with dedicated volunteers within services.

I feel incredibly inspired by working at One25, alongside an amazing team and incredible women. I envisage that I will be working at One25 for many years to come; it is such a wonderful place to be. – Current Manager at One25.

We are looking for someone who is creative, values-led, solutions-focused and who is passionate about providing trauma informed support to women who experience multiple disadvantages.

We value and prioritise the wellbeing of our team and offer external supervision and reflective practice alongside a variety of benefits and practices that aim to cultivate a trauma-informed environment.

One25 is committed to being an inclusive workplace that represents the diversity of the communities we serve. We actively encourage applications from candidates with diverse backgrounds and experiences. We particularly encourage applications from across the global majority, LGBTQ and disability groups, and those who have lived experience of multiple disadvantages as these groups are underrepresented within our workforce.

As part of our efforts to increase ethnic diversity in particular, we are taking positive action under the Equality Act 2010 (Section 159). We will guarantee an interview to applicants from global majority backgrounds who meet the essential criteria for the role.  Applicants are therefore asked to ensure they complete the Equalities Form when submitting their details in order that their application can be considered appropriately. Please refer to One25’s Recruitment Data Privacy Policy for more information.

We are happy to discuss any reasonable adjustments individuals may require once in post, but also during the application and interview process to make it as inclusive as possible. This could include (but is not limited to) different ways of applying, sharing interview questions in advance, or allowing more time for tasks during the interview.

Occupational Requirement

This post is open to women only, as permitted under Schedule 9, Part 1, of the Equality Act 2010. Following the recent Supreme Court judgment, this part of the Equality Act now means we may only consider applications from women who were assigned female at birth for this role. We welcome applicants to get in touch with us if they’d like to discuss this further.

Enhanced DBS disclosure will be required. 

Benefits:

• External supervision and reflective practice to support your mental wellbeing and professional development
• Generous leave allowances: 33 days holiday inc. bank holidays; additional holiday linked with length of service, 2 days wellness leave; up to 13 additional days’ time off in lieu; plus, additional time off on any working days that fall during the Christmas and New Year closure.Option to join the 4 Day Week pilot following successful completion of probation period (work 20% less for the same salary)
• Enhanced company sick pay
• Enhanced maternity, adoption and paternity/partner pay
• Access to Employee Assistance Programme
• Access to HSF Health Plan
• Mental Health Champions
• Reflective practice sessions
• Cycle Scheme
• Opt-out pension scheme.

One25 are currently trialling a 4 Day Week. This means that staff work 20% less for the same salary following a successful probation period. It is a pilot and a decision about its continuation will be taken in May. With this in mind, we are highlighting it as a potential benefit, but not guaranteed.

Hours: 22.5 hours per week over 3 days (days to be negotiated). Service Managers are required to complete a monthly van outreach shift (evening/night hours which can be taken back as TOIL) and to participate in the evening on-call rota (typically once every few months).
Salary: £22,866.55 per annum (£38,111 FTE)
Contract: Permanent
Location: St Pauls, Bristol
Applications by: 9am Monday 20 April 2026
Ask Us Anything session: 10am Wednesday 15 April 2026
Interviews: Currently scheduled for 30th April 2026.
Start Date: As soon as possible

Hybrid working with regular travel to our London Bridge Office

What the job involves

As our Senior People Services Manager, you’ll lead the day-to-day heartbeat of People Services and make sure every colleague has a smooth, supportive and high-quality experience throughout their time with us.

You’ll be the person who keeps things running brilliantly: setting the pace for operational delivery, supporting managers with confidence, and making sure our processes are simple, clear and compliant – ensuring delivery through an experienced and high-performing People Services Team. You’ll work closely with People & Culture, Finance, IT and leaders across the charity to drive a consistent, joined up service that helps people do their best work.

This is a hands-on leadership role partnering with People & Culture leadership and peers to drive the People Strategy and foster a high-performance, inclusive culture. You’ll shape how we deliver People Services, spotting ways to improve, simplify and modernise what we do. You’ll lead a team covering critical activity relating to all stages of the employee lifecycle, from onboarding, contracts, HR systems and data, payroll oversight, policies and employee relations, and you’ll be the operational authority and escalation point for complex or high-risk issues.

Some of the work you and your team will be getting involved in includes:

• Leading and developing the People Services & Payroll team so they have clarity, support and space to thrive.
• Making sure onboarding, contracts, and offboarding all run smoothly and consistently, with a great colleague experience.
• Overseeing HR systems and data to maintain accuracy, insight and compliance.
• Working with People Experience & Communications colleagues to refresh and embed people policies in a way that feels simple and supportive and encourages co-creation.
• Coaching managers on inclusive, confident people leadership and helping them handle tricky issues with care and clarity.
• Taking the lead on complex employee relations cases, change processes or emerging risks, and ensuring we handle things fairly and consistently.
• Driving continuous improvement - whether that’s simplifying a workflow, introducing a digital tool, or building capability across the organisation.
• Providing operational insight to support strategy, planning, resourcing and decision-making at leadership level.

This is an influential role with real scope to strengthen how our People Services function supports the organisation every day.

What we want from you

We’re looking for someone who brings a blend of operational confidence, sound judgement, people leadership and a passion for improving how things work and who is comfortable and able to thrive in a fast-paced and reactive enabling function.

The ideal candidate will bring:

• Strong HR operations experience at a senior level, with CIPD Level 5 or equivalent knowledge.
• Expertise in employee relations, including handling complex or sensitive cases with fairness, clarity and confidence.
• Experience overseeing payroll operations and HR systems, with a practical understanding of data accuracy, GDPR and people metrics.
• A natural adaptability to changing priorities and an ability to build trust and influence across all levels - someone who can coach managers, support colleagues and work in partnership with senior leaders.
• A continuous improvement mindset: you enjoy simplifying processes, solving problems and creating clarity – and you naturally collaborate and take the team with you on journeys of change rather than imposing a singular view.
• Experience leading or developing a team, with a supportive, inclusive and empowering approach.
• Strong organisational skills - you can juggle priorities, manage workflow pressures and keep the team focused on what matters most.
• A balanced blend of empathy and pragmatism, with a confident, solution focused approach to decision-making.
• A genuine belief in the role People Services plays in creating a positive, high performing organisation.

You’ll thrive here if you enjoy improving systems, supporting people, leading a committed team and making day-to-day People services work brilliantly.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

How and where we work

Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs.

Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues.

We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition.

How to Apply
Visit our Prostate Cancer UK Careers page to learn more about this role and the benefits we offer. On the vacancy advert, you’ll find everything you need to know about the role, how to apply, and what to include in your application.

You can also download a copy of the job description and access the link to our careers portal to submit your application.

Got a question? Please let us know if you have any accessibility requirements or questions – we’re here to help.

The closing date is Sunday 12 April 2026.  Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. We expect this recruitment campaign to have three interview stages:

· First Interviews (online): currently scheduled for the week of 20 April 2026.

· Meet the team (online): currently scheduled for the week of 27 April 2026

· Final interviews (in-person at our London Bridge office): currently scheduled for the week of 6 May 2026

Deputy Service Manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.

Job Title: Deputy Service Manager

Location: Based in Luton. Unfortunately this service has no step free access.

Salary: £28,700 (Annual)

Shift Pattern: Fixed Term Contract until March 2028 working 37.5 hours per week Monday to Sunday on a rota which can vary between 08:00 - 16:00, 09:00 - 17:00, 10:00 - 18:00 and 12:00 - 20:00. You may be required to work outside these hours as per service and resident requirements and will include bank holiday working. You will also form part of the out of hours on call rota for managers.

About the Role

We are seeking a Deputy Service Manager to support the Service Manager in leading our residential based service which is based in Luton. Penrose Women's Luton SHAP support women who have experienced multiple forms of exclusion such as historical/ongoing abuse, involvement in the criminal justice system, mental health challenges, drug/alcohol dependency, and enduring high levels of violence and coercion. The team supports our women to create a safe, secure, and nurturing environment to create a space where they can call home. They provide person-centred care and support to help them overcome personal challenges and rebuild their lives for brighter futures.

In this role, you will support in leading the team by providing overall leadership to the service and line management responsibilities to support, enable, and empower your team to deliver high quality support to our residents. You will support in driving service outcomes in line with contractual requirements, ensuring quality and consistency within a trauma and psychologically informed environment. You will ensure the service runs smoothly in collaboration with the team, wider teams, and external partners. We're looking for someone who is solution focused, has experience within a similar service environment, and can create a safe space for individuals to learn, and grow. 

Key Responsibilities Include:

• Line management and leadership, offering guidance and support throughout the employee lifecycle, fostering a supportive leadership culture focused on staff wellbeing, learning, and development.
• Encourage productivity, engagement, and wellbeing of the team through regular check-ins, training, meetings, and supervisions.
• Support with day to day tasks within the service, supporting the team to deliver the best possible outcomes with their residents.
• Ensure Risk Management processes and policies are followed within the service.
• Property and housing management, ensuring accommodation standards, timely maintenance and reporting.
• Striving to ensure excellence and quality in our service delivery.
• Financial Management of service budget with cost saving mechanisms. 

About You

We're seeking someone who has a genuine passion for making a difference to lives, and helping to create safer communities for all. You will be a proactive leader, with the ability to motivate and empower a team to drive excellence, both as individuals, and as a team, whilst providing practical solutions to challenges which arise. 

You will be knowledgeable of the trauma and challenges that women face within the service including exclusion. We're looking for someone who can build rapport, trust, and create an environment which allows individuals to grow their skills and experience and develop as individuals. 

• Due to the nature of the service, it is an occupational requirement that the postholder is female.
• Previous experience in supporting individuals in a similar capacity or managing a service which supports residents who have experienced multiple forms of exclusion such as historical/ongoing abuse, involvement in the criminal justice system, mental health challenges, drug/alcohol dependency, and enduring high levels of violence and coercion.
• Ability to provide high quality support and line management to staff.
• Ability to motivate and empower a team to achieve KPI's
• Ability to support the Service Manager and help manage staff with daily tasks, caseloads and overall day to day running of the service.
• Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries.
• Ability to work flexibly to meet the demands and needs of the service. For example, Provide an emergency on call service as and when required in case of emergency.
• IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, Microsoft, ATS, HR systems, and other types of organisational software.
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency.

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

We’re growing our Criminal Justice Services and bringing in a range of roles that really matter. This work is about supporting people in the secure estate who have experienced trauma and sexual harm, and making sure support is actually accessible, not just in theory, but in practice.

Our Outspoken service delivers trauma therapy to residents across the secure estate, particularly those who have experienced ACEs or sexual harm. It’s a space focused on safety, trust, and meaningful therapeutic work.

The Outspoken Service Manager will work alongside peers to lead the service, making sure staff feel supported and that what we deliver stays high quality and of good practice.

At We Are Survivors, we care deeply about making sure male survivors can access support wherever they are. That includes the spaces that are often overlooked.

Why Join Us?

• a competitive salary.
• annual leave package with incremental rises plus bank holidays.
• company sick pay.
• Birthday annual leave.
• monthly clinical supervision.
• pension contribution.
• and a range of discount and benefit programmes.

We are looking for an inspiring Support Services Manager to lead our supported housing schemes, ensuring high‑quality, person‑centred support for women and children across our services.

If you are passionate about transforming lives, improving service quality and leading dedicated teams — we’d love to hear from you.

About the Role

As Support Services Manager, you will:

Lead and develop high‑quality support services

• Provide operational leadership across supported housing schemes
• Ensure trauma‑informed, person‑centred support plans and risk assessments
• Monitor KPIs, contractual compliance and service performance
• Drive service improvement and co‑production with clients

Manage, motivate and develop staff

• Line manage Support Workers and Volunteers
• Ensure supervision, training and performance management
• Support recruitment and staff development across the region
• Build a strong, motivated and skilled team

Champion safeguarding & risk management

• Act as a safeguarding champion across supported housing
• Ensure robust risk assessments, incident reporting and GDPR‑compliant records
• Support staff to maintain the highest safeguarding standards

Ensure housing & compliance excellence

• Work closely with Estates teams to maintain safe, compliant accommodation
• Support quality improvements across physical properties and service delivery

Build impactful partnerships

• Liaise with local authorities, commissioners, health partners and referral agencies
• Represent Life at case conferences, multi‑agency meetings and contract reviews
• Identify and respond to new referral opportunities

Drive quality, governance & reporting

• Produce performance reports and maintain audit readiness
• Support strategic growth and contribute to the department’s business plan
• Promote Life Charity within local communities and public forums

Manage budgets & resources

• Monitor expenditure and support resource planning
• Support with funding bids and service redesign
• Work with finance teams to ensure clients receive appropriate financial support

We’d love to hear from you if you have:

Essential experience & skills

• Experience managing or delivering support and/or care services
• Understanding of supported housing and estates management
• Strong knowledge of support planning, risk assessment and safeguarding
• Excellent communication skills with the ability to engage at all levels
• Strong organisational, leadership and problem‑solving abilities
• Ability to work independently, handle pressure and prioritise workloads
• Commitment to equality, diversity and inclusion
• Full UK driving licence

Desirable

• Relevant housing qualification (e.g., CIH Level 4)
• Experience working in a charity environment
• Experience in troubleshooting or service improvement roles
• Good strategic awareness

About Life: 

Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish. 

Our services include:  

• Supported housing and community support   
• Counselling and skilled listening   
• Free pregnancy tests and baby supplies  

Our values :

All our work is underpinned by the following universal human values: 

• Humanity – All people are special and equal 
• Solidarity – We’re with you and for you 
• Community – We’re better together 
• Charity – Doing good for one another 
• Common good – Building a better world 

Information about the role: 

For further information, please see the attached job description. 

Salary: £34,000 per annum

Hours: 35 hours per week over 5 days

Location: Home Based with Extensive Travel across the Midlands and South East England

Benefits:  

At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:  

• Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours) 
• Birthday Leave  (applicable after 1 years service)
• Additional annual leave for long term service  
• Company Pension Scheme  
• Signed member of the Menopause Workplace Pledge 

Safeguarding and Equality: 

Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.   

We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.  

All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.  

New Horizon Youth Centre (NHYC) is commissioned by London’s Violence Reduction Unit (VRU) as part of an Alliance with Safer London, St Giles Trust and the VRU to deliver on their Violence and Exploitation Support Services (VESS). The commission has been running since June 2024. The Services Manager is the key NHYC operational lead for the Alliance, sitting as part of our wider Youth Justice team. 

You will be responsible for ensuring successful delivery of the commission and fulfilment of objectives agreed with Alliance partners. You should be passionate about supporting children and young people impacted by violence and exploitation, have a solid understanding of housing options for young people, and possess excellent partnership management skills. 

JOB OBJECTIVES

The key objectives of the post are:

• To lead on the operational delivery of our new VESS Alliance contract.

• To work with the Head of Services to ensure delivery of housing focused casework to young people impacted by violence and exploitation who are referred via the Alliance front door.

• To support the management and development of a team of housing caseworkers

• To ensure the successful working of the VESS Alliance partnership, with Safer London, St Giles Trust and the VRU, and other subcontracted partners.

Key details

• Contract type and hours: Full-Time, Permanent

• Salary: £37,024 - £41,600

• Location: New Horizon Youth Centre, 68 Chalton Street, London, NW1 1JR

• Application deadline: 9am, 21st April 2026

• How to apply: complete our application form below, submit your CV and write a 2 page cover letter/supporting statement. Please don't include your name or address in your CV or cover letter.

Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Service Manager – Nightlight Crisis Services
Reference: 346
Salary: £41,000 - £42,000 per annum
Hours: Full time, 37.5 hours per week (Flexibility of outside of 9-5 required) 
Contract: Permanent
Working base: Watford Wellbeing Centre or Hemel Crisis House – can be negotiated
Reports to: Director of Crisis, Counselling and Children & Young People

About the Nightlight Crisis Service

Hertfordshire Mind Network (HMN) has been delivering Nightlight, part of Hertfordshire’s crisis alternatives pathway, for the last 8 years. We are proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways. We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our Helpline, Crisis Cafes and 24/7 Crisis House.

We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary.

As a senior member of our diverse team, you will work closely with service users in crisis by using a person-centred approach to ensure that each individual is supported with dignity and respect. By honouring the individual experience of each service user, we are able to respect their autonomy as well as encourage and facilitate positive steps towards management of crisis and recovery.

About the Role

As a member of the HMN Senior Management Team (SMT) and the Service Manager for our Crisis provision across Hertfordshire (Nightlight), you will be leading the total provision of our 24/7 365 week Crisis House, Daylight, Helpline and Crisis Cafés. You will also oversee our A&E Liaison Project, supporting staff operating in A&E to divert individuals into community crisis provision.

You will ensure the provision is safe, effective and person centered; be accountable for achieving KPI’s, data reporting to Commissioners and the wider SMT & CEO, and develop the service using evidence based data, strategic thought & planning.

The objectives of HMN’s Nightlight Crisis provision is:

• To improve the mental and emotional wellbeing of people experiencing a mental health crisis in Hertfordshire.
• To provide 24/7 365 support for individuals experiencing a mental health crisis.
• To increase early access to help for people experiencing a mental health crisis in Hertfordshire, by providing a clear and effective pathway to other services provided by HMN and other third sector and statutory providers.
• To remain a source of independent support for all service users.
• To provide an alternative pathway to people in distress and crisis to support better outcomes and reduce the demand on statutory crisis services and emergency services.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle is essential for this role.

Closing date for receipt of applications is Sunday 19th April 2026.
Interviews to be held on Tuesday 28th April 2026 at our Watford Wellbeing Centre
N.B. Please quote reference number 346 when completing your application for this role.

Interested? 

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. 

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.