We are looking for a passionate, creative, innovative, adaptable, motivated and committed Service Manager to lead our exciting brand new Support After Suicide service that operates within 5 London Boroughs in North Central London.

What the new service will provide

Our Support After Suicide Service, aims to support those bereaved by suicide to face the immediate, acute, disorientating and painful experience of the first weeks and months after a suicide.  The service aims to support those immediately affected by suicide e.g. families and friends but also to those who have been exposed to suicide e.g. neighbours, schools, colleges, social groups and healthcare professionals.

We provide support to people bereaved by suicide who live, work or study in the London Boroughs of Camden, Barnet, Haringey, Islington and Enfield. However we also provide support to people who live outside of the Boroughs but are affected by a suicide that occurred within the Boroughs.The service will co-locate with our Camden Advocacy Service based in Camden with Suicide Bereavement Workers being mobile workforce based at home and delivering support in the community. The service operates on weekdays, delivering flexibly up to 8pm meeting needs of those in work/education.

The service provides the following types of support

• 121 psycho-social support via face to face, telephone, email or text support
• Practical support, including support to dealing with the police, funeral arrangements or visiting the place of death as well as accessing legal advice or financial support , Advocacy and liaison support, such as offering to accompany clients at inquests, dealing with the media, advocating for clients by speaking to professionals or statutory agencies on their behalf
• Provides verbal and written information
• Proactive signposting and onwards referral
• Follow ups at anniversary dates
• Bereavement peer support groups
• Remembrance and memorial events
• Awareness raising and presentation sessions around the impact of suicide, support after a suicide and suicide prevention
• Providing group support sessions after a suicide e.g. to school based staff

What we are looking for in a Service Manager?

Essential Skills and Knowledge

• Experience of managing a service which has delivered support to at least one of the following groups – Support for those affected by suicide, Support for Carers or Support for people affected by bereavement and loss
• Experience of managing a service in a health or social care setting, including managing & supporting a staff team and volunteers
• Demonstrating leadership embed a culture in services that reflects Rethink Mental Illness’ values of Understanding, Expertise, Commitment, Hope, Passion and Openness
• The ability to work proactively and collaboratively with others and bring a positive enthusiasm to my work
• Experience of dealing with and reporting Incidents/Accidents/Near Misses and safeguarding reporting
• The ability to assess, plan and monitor support to achieve & evidence recovery and service outcomes
• Experience of leading and managing a dispersed team across multiple sites, including recruiting and managing performance
• Excellent time management skills with ability to plan and prioritise a complex workload
• Significant knowledge and understanding of the needs of people with mental illness and be familiar with best practice developments
• Excellent interpersonal skills and the ability to communicate confidently with colleagues of all levels
• The ability to effectively managing budgets
• The ability to engage with and place people using our services, at the heart of everything we do
• Hold an NVQ 3 / QCF Diploma in Health & Social Care related subject
• Excellent IT skills – proficient in the use of Microsoft Office

Desirable Skills and Knowledge

• Lived experience of bereavement by suicide
• Experience of delivering training and awareness raising sessions
• Experience of working with external academic evaluators to review a service
• Good knowledge of the NCL boroughs
• Direct experience or a qualification in mental health, social work, advocacy, occupational therapy,  psychotherapy or counselling
• Completed suicide prevention/bereavement training e.g. ASIST, SafeTalk, PABBS etc
• Knowledge of the theories of grief and have experience of supporting people with loss

Just a couple of final things,

We welcome applications from everyone, applicants with lived experience, LGBTQ+, people with a disability, or who are BAME are actively encouraged to apply. We are proud to have also been awarded Disability Confident employer status and therefore we ensure our recruitment process is inclusive and accessible to everyone.

We reserve the right to change the closing date without notice depending on the number of responses received.

We are looking for a talented, passionate and ambitious Service Manager to lead our Lewisham services, driving continuous improvement and supporting people experiencing mental health issues towards positive, sustainable change.

Equinox Lewisham work across 6 sites and providing high, medium and low residential and floating support for service users who have been diagnosed with mental health conditions. Our clients include those who have a forensic history and those who may be coming into contact with mental health services for the first time via Early Intervention Services.

We offer step-down supported accommodation and continue to support individuals as they move through our service into lower-support accommodation and onto independent living within the community.

As the Service Manager you will have responsibility for all aspects of managing the service efficiently and effectively. You will give overall leadership, direction and guidance to a team of 10 staff as well as volunteers to enable the provision and development of high-quality services in line with the Social Interest Group’s Mission, Values and Strategy.

You will have experience of managing and motivating staff, holding them accountable whilst ensuring they are equipped with the skills and support to thrive. You will have the resilience to address challenges and the strategic vision to maximise the effectiveness of the resources at your disposal.

You will maintain a culture of learning and development through supervisions, appraisals and continuing professional development processes. You will ensure a coaching approach to line management is implemented throughout your team and adopted by frontline staff when supporting service users.

You will be responsible for contract compliance, supporting your team to ensure they meet or exceed contract performance targets and achieve positive outcomes for their service users. You will be responsible for reporting our performance to our commissioners and executive team in a clear and timely fashion, taking swift action to address any areas of underperformance. You may also be required to contribute to reports to Penrose’s Board of Trustees. The role requires some experience of designing or delivering improvement plans and creating a wider culture of continuous improvement.

Knowledge of mental health, excellent communication skills and being able to develop strong working relationships with your team, commissioners and other key stakeholders will be vital to the role. You will have some interest in both policy and business development, working with the Head of Services to identify and secure new sources of income. An understanding of budgeting and financial reporting will be helpful as you ensure your service is delivered within budget.

You will have a passion for Service User Involvement, enabling and empowering our clients to meaningfully input to the design and delivery of the service. You will possess a belief that everyone can turn their life around regardless of past or present circumstances. You will have an ability to motivate and inspire, and a keen eye for detail.

Although the role will predominantly work normal office hours, some flexibility to cover evening and weekend shifts will be required.

What we offer in return

• Excellent core and on-going training aligned with personal development plan
• Access to employee assistance programme
• Medi-cash which includes the following:
• Discount gym membership
• Routine eye tests, glasses and contact lenses
• Dental treatment via NHS or Private
• Physiotherapy, Indian Head Massage and a range of other therapies
• 25 days holiday increasing to 26 days after 2 years and increasing 1 day per year up to 30 days annual leave
• Life Assurance

Are you looking for an opportunity to work for a leading provider of recovery-oriented services?

We are seeking a passionate, committed, experienced manager to take on a lead role in service delivery in a busy, borough-wide substance misuse treatment service.

ARC Hounslow is a service provided in partnership by CNWL and Phoenix Futures as a free and confidential service for people who live in the London Borough of Hounslow. 

The service helps people break a cycle of addiction to substances such as heroin, cocaine, and new psychoactive substance as well as long term alcohol addiction. Many people turn to drink or drugs as a way of dealing with negative feelings, such as depression, stress, trauma or anxiety.

We work with people at any stage of their alcohol or drug difficulties to provide a single point of access to assessment and treatment for problems.

We recognise the importance of providing treatment for both the substance misuse problem, as well as any associated emotional / mental health issues.

The Service Manager role will form part of the local management team, and work directly with the CNWL Sector Manager and other colleagues in Hounslow. The Service Manager takes the lead on the Phoenix Futures elements of the contract, including developing and reviewing service plans for adults and young people. See attached Role Profile for more detail of the role.

This is an exciting time to join Phoenix Futures when developments in the Public Health arena and Criminal Justice environment, we feel, bring many positive opportunities to extend our offer in local communities.

In return we offer a generous range of benefits and ongoing training to support your personal and professional development.

Service Manager (30hrs per week, fixed term for 6 Months with possibility of extension or other employment opportunities)

We are looking to recruit an experienced Service Manager to ensure high standards of quality are maintained during a period of restructuring within Cruse nationally.

You will have experience of management in the voluntary sector and of staff & volunteer supervision.  Your role will encompass all aspects of service management including assessment of training needs, preparation of statistical reports for funders and oversight of budgets.

You must be prepared to work flexibly and provide some cover during mid-week evenings.

We can offer a welcoming environment within a small staff team, with a pool of skilled volunteers and lovely city centre premises.

Cruse Bereavement Care is the largest bereavement charity in the UK. Our mission is to offer support and advice and information to children, young people and adults when someone dies and enhance societies care of bereaved people.

As Cruse is currently undertaking a restructuring, the role will be an initial 6 month contract, with possibility of extension or further employment opportunities.

The closing date for this role is 6 April 2020 with interviews arranged for Thursday16th April 2020

Your application should consist of a CV and covering letter, which outlines your suitability for the role and should be no longer than two pages. 

Cruse welcomes and encourages application from everyone regardless of age, disability, gender, ethnicity, religion ad sexual orientation

An enhanced DBS check will be carried out for this post.

Please note, applicants who are not short-listed will not be contacted.  Therefore, if you haven’t heard by 17th April, you can assume you have not been successful on this occasion.

Service Manager

You will join us as a Service Manager.

Service Manager Responsibilities:

The Service Manager at Abbott Lodge will be responsible for the operational delivery and strategic development of our supported housing service for adults at risk of homelessness.

Service Manager Requirements:

You will have experience of working in a homeless or supported housing service including managing staff, operational budgets and service development. You will have an understanding of service delivery within a psychologically informed environment. You will be able to work in an asset based way with residents with complex needs to ensure that a comprehensive, outcomes focused, housing related support service is provided. You will have strong leadership skills with the ability to effectively manage change with and work in a collaborative way with key stakeholder and partners.

About Salvation Army Housing Association:

Would you like a meaningful job that makes a difference, with flexibility and real potential for growth?

The Salvation Army Housing Association (saha) is an organisation that provides a range of housing and varied support services to vulnerable people. Our aim is to support people in achieving their full potential. We are currently going through a large period of growth and have a vacancy for a Service Manager for our supported Housing Service Abbott Lodge in Salford.

Location: Abbott Lodge, Salford M6 6NR

Job type: Full Time, Permanent, 40 hours per week

Salary: £31,000 per annum

Benefits: 26 days’ annual holiday rising a day a year for the first 5 years + bank holidays, Life Assurance, Pension scheme and an Employee health assistance programme. Professional development opportunities and flexible working arrangements.

Closing date: 30 March 2020
Interview dates: 8th - 9th April 2020

Disclosure and Barring Service Enhanced Certificate will be required for these roles.

As an equal opportunities employer, saha welcomes applications from all sections of the community.

You may have experience of the following: Foyer Manager, Supported Housing Manager, Service Manager, Care Manager, Senior Care Coordinator, Service Delivery, Area Manager, Healthcare, Social Worker, Community Care, Senior Support Worker, Team Leader, Charity, Not For profit, etc.

Ref: 92594

Does your background include having worked in a mental health service setting based on social inclusion and recovery? Would you like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with? Then join us as a Service Manager.

Right now, we’re looking for someone like you to manage our Community Based Service in Leicester. Based in Leicester City our Life Links service provides a number of different support networks allowing people to choose how they receive support dependent on personal needs including an information line.

In this vital front line management role, you will be working alongside another Service Manager, taking responsibility for everything from the day-to-day management of service contracts and staff, through to client support and building maintenance. We’ll also rely on you to develop a service/location training and development plan and look after the service’s budget. Managing all aspects of risk will be important too, as will ensuring data entry onto our MI and reporting systems is accurate and timely. In short, you’ll do everything you can to make sure the quality of the service we provide is nothing less than exceptional.

To succeed, you’ll need significant knowledge and experience of working in mental health and undertaking risk assessments. You will be solution focused and outcome driven, with a firm but inclusive, open and encouraging management style, lots of tact and diplomacy and the ability to lead by example. We’ll also be looking for a flexible approach to working hours and a willingness to participate in an on call rota. Adept at managing conflicting demands and priorities, motivating staff and delegating work also comes naturally to you.

This is a full-time, permanent post available at 37.5 hours per week.

So, are you ready to take on this rewarding role that comes with some really great benefits? Apply now via our website.

When applying, please submit a supporting statement alongside your CV.

Closing date: 27th March 2020

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.

You’ve got an in-depth understanding of mental health issues and substantial experience of working in a community based setting. All you need is the perfect environment to put your skills to great use. Welcome to Richmond Fellowship as a Service Manager.

Right now we are looking for someone like you to manage the day to day running of our East Surrey Community Connections Service.  We offer one to one appointments to individuals with a mental health problem; in addition our Community Links Advisors encourage individuals to set goals and take practical steps to reach them. They will also offer support to overcome any barriers that they may encounter. These goals could include accessing community activities, wellbeing groups, education, training, voluntary work or access to other health and wellbeing services. We also work in partnership with other organisations such as The WEA, The YMCA and Sport in Mind to run various wellbeing courses, support groups and physical activities.

The postholder will also have responsibility for our Redhill Safe Haven service which operates as a safe place for anyone experiencing a mental health crisis.  The service runs 365 days a year 6pm – 11pm and offers a relaxed environment for everyone in need of support. You will be required to work some weekends and evenings as required.

Your role is to support and manage the teams using your firm but inclusive management style. You’ll also have experience of managing a complex caseload.  You’re open and encouraging too, and have lots of tact and diplomacy. What's more, you're great at managing conflicting priorities on time, have a flexible attitude to working hours and are willing to participate in on call arrangements. And, if you have experience of carrying out investigations, writing reports/recommendations or managing budgets, even better, although it's not essential.

There may be an opportunity to do a job share in the event that we receive two suitable applications.

The salary for this post is £26,612.00 per annum.

To apply for the post please submit your CV which should outline your skills and experience.

Closing Date: 3rd April 2020 at 11:59pm 

So, are you ready to take on this rewarding role that comes with some really great benefits? Apply now via our website.

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.

Prospectus is partnering with a newly established, ambitious organisation who provide accommodation, support and therapy to care leavers, looked after children and unaccompanied asylum seekers in South East London. At an exciting time of expansion, they are currently looking to recruit a Service Manager to oversee the delivery of their semi-independent unit based in Greenwich, as well as support in driving forward the growth of their portfolio of services across the borough and surrounding areas.

As their Service Manager, you will lead and manage a small team of keyworkers and senior keyworkers who are responsible for delivering support to care leavers, and looked after children in a six bed semi-independent service. Reporting to the Director of Services and working collaboratively as part of the senior management team, you will proactively support keyworkers in achieving casework progression, monitor and evaluate the success of the service ensuring that the delivery is reflective of the organisation's values and in line with their expectations. This is a vital role for organisation, and as such you will be responsible for managing and maintaining key stakeholder relationships including commissioners and social services to support the expansion and development of their portfolio combined with taking a lead on the implementation and delivery of support at each service.

To be successful, you must be enthusiastic, positive and a genuinely passionate Service Manager with proven experience of developing and implementation of new support services within the children and young people sector. To be considered you will demonstrate the ability to lead a team to deliver highly effective, client centred support services. An in-depth knowledge of safeguarding is essential along with the ability to self-motivate, work under pressure and manage time effectively. Due to the nature of this role, knowledge and understanding of running a regulated support service is essential, as is a Level 5 Diploma in Leadership and Management (or equivalent qualification).

Please apply with a Word copy of your CV. Further information will be provided to the shortlisted candidates.

Voice and Site Services Manager
Grade: PO7

Your new role
This is an excellent opportunity for an experienced Voice and Site Services manager to join the Digital services team in a leading London Borough based in North London.

You will be responsible for ensuring availability of the Council's voice and data services by managing all operational aspects, including monitoring. You will lead procurement, project delivery and day to day contract management for major managed service providers. You will also manage and report on associated compliance and regulatory risk.

You will have the opportunity to help shape the future direction of the Council's long-term voice and telecoms strategy.

About you

Your technical skills will encompass key technologies used in voice and data networks including:

• Routing protocols
• VPNs
• MPLS
• Transmission (SDH, EoSDH, MSP, DWDM, Ethernet),
• Interfaces and standards

If you're interested in this role, please apply with a copy of your CV.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

A charity in London are currently recruiting a Database Services Manager on a 1 year fixed-term contract. This role has responsibility for managing and providing defined database services to the global organisation, with an emphasis on providing these services to the fundraising department of the charity.

Other responsibilities will include:

• Developing analytics policy, standards and guidelines. Establishing and managing analytics methods, techniques and capabilities to enable the organisation to analyse data, to generate insights, create value and drive decision-making
• Setting direction and leading the introduction and use of analytics to meet overall business requirements, ensuring consistency across all user groups
• Actively maintaining recognised expert level knowledge in one or more identifiable specialisms related to database management
• Taking responsibility for understanding client requirements, collecting data, delivering analysis and problem resolution. Identifying, evaluating and recommending options, implementing if required
• Devising and implementing master data management processes, including classification, security, quality, ethical principles, retrieval and retention processes

Experience required:

• Previous experience working with CRM/database platforms, ideally in the charity sector.
• Ideally experience with CARE of Raiser’s Edge CRM
• Understanding of how databases are used to support fundraising and manage relationships
• MS SQL systems experience
• Familiarity of database architecture and hierarchies and data management processes

If you have experience in the above areas, are looking for your next career move and interested in working with an excellent charity, please apply now with a copy of your CV.

Customer Service Manager, an opportunity to join a growing Health Charity based in West London.

As the Customer Service Manager, working with the Head of Customer Services and supporting the Administration Manager, you will ensure the effective and smooth running of the UK office and provide excellent customer service to a range of stakeholders.

As the Customer Service Manager, you will be responsible for;

• Managing the daily customer contacts across all channels, to the set SLA standards and contribute to the department KPIs and goals.
• Take responsibility for collecting data across all customer channels, and analysing reasons for contacts to inform continuous improvement or highlighting issues in the customer journey.
• Working with the Head of Customer Service you will help to deliver improvements across all customer journeys across the organisation.
• At all times collaborate across all departments to ensure potential and actual donors, supporters, suppliers and other stakeholders receive the best possible service.
• You will also be responsible for managing the Admin Assistant and Customer Service Administrator, building and facilities management. In collaboration with the Head of Customer Service, manage the office health and safety requirements, carrying out risk assessments as necessary and following up on any required actions.

Our client is looking an exceptional Customer Service Manager who has solid experience in a comparable role, who has excellent customer service skills with the ability to demonstrate sensitivity and empathy. In addition;

• Experience in implementing customer service technology platforms, eg, live chat.
• Experience of implementing and managing a Knowledge Base.
• Knowledge of creating and updating customer service email and templates.
• Experience handling supplier relationships and managing SLAs and KPIs.
• Experience working with satisfaction surveys to inform improvements to customer journeys.
• An understanding of data protection/GDPR requirements in the context of the customer contacts.

Refuge is the UK’s largest provider of specialist services for victims of all forms of gender-based violence (domestic, sexual, so called ‘honour’ violence, modern slavery and human trafficking, prostitution, forced marriage, stalking and FGM). Every day we support over 6,000 women and children in our national network of services.  These include Independent Domestic, Sexual and Gender-based Violence Advocacy services (IDVAs/ISVAs and IGVAs), community outreach, specialist refuge accommodation, sanctuary services, culturally-specific services and the Freephone 24 Hour National Domestic Abuse Helpline. We advise Government and lobby hard to keep violence against women and girls high on the public agenda. We run award-winning prevention and public education campaigns, manage a busy press office and website, and we are an accredited training provider. We give a voice to the voiceless.

This post holder will be the strategic lead in developing multi-agency arrangements working with both statutory and voluntary agencies. The post holder will operate within both a local and national context, and will be working closely with the national senior operations manager.

The post holder will provide line management and support to staff.  This will include providing supervision on complex casework issues such as child protection, adult safeguarding and overseeing operational emergencies and ensuring high standards of casework. The post holder will also be responsible for ensuring that contractual and other funding requirements are met fully and that Refuge’s high quality standards are maintained. 

The job involves working closely with staff that supports survivors of domestic violence and their children in crisis using our services.

You will be a strong and effective communicator.  Most importantly you will understand and know how to support survivors to navigate the civil and criminal justice systems in relation to domestic and sexual violence.  An ability to work independently and prioritise a busy workload is essential.

All candidates must demonstrate a commitment to the feminist values of empowerment and equality which underpin all of our work. Successful applicants will be expected to work within Refuge’s Values and Behaviour Framework and demonstrate these in their everyday work.

Competitive salary offering annual progression within points of the salary grade, 28 days annual leave increasing to 30 days, pension scheme with People’s pension that includes a 6% Employer contribution, comprehensive EAP.

Refuge is proud to be a leader in its field and an employer of choice with leading edge systems for supervision, quality management and development. We offer the first Regulated Qualifications Framework (RQF) accredited qualification for our profession. 

Please visit Refuge’s website for further details and other opportunities.

Closing Date: 17th April 2020

Interview Date: 27th April 2020

An enhanced Disclosure Barring Service (DBS) certificate will be required for this role.

Refuge is committed to quality, equality and diversity and welcomes applications from all sections of the community. This post however is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

No agencies please - as a charity we work hard to keep our costs down.

Team Manager – Therapy Services

You will join our client as a Therapy Services Team Manager, where you will manage their Therapy Services Team. You will be supporting, mentoring and developing their fantastic team of therapists.

Team Manager Responsibilities:

The Therapy Services Team Manager will provide supervision, ensure that policies and practices are implemented and that all planning and review activity is carried out effectively. You will provide specialist advice to other therapists around complex cases and issues and ensure that the needs of vulnerable adults and their carers are met, coordinating professional involvement to support them.

Team Manager Requirements:

- You are a BSc (Hons) Occupational Therapist / Physiotherapist, registered with HCPC
- You have post-qualifying experience within a community or hospital setting
- You have knowledge and experience of risk management of complex and high risk issues
- You have a successful track record of establishing and maintaining effective partnership working
- You have strong people management skills, and an ability to work well under pressure and manage conflicting demands and priorities
- You are driven and determined to ensure the needs of vulnerable adults are met
- In addition, it’s really important that you are mobile and able to work from various locations, and able to work outside of the normal working day if required.
- The successful applicant for this post will be subject to an enhanced check by the Disclosure and Barring Service (DBS).

About our client:

They act as ‘One Council’ in all they do, with each of them working together in the most effective way to meet the needs of their customers every day - if you share this ethos then they really want to hear from you.

Location: Oakham, Rutland

Hours: Full time, Permanent. 37 hours per week.

Salary: £44,782 to £46,675 (Grade PO3), including market supplement

Benefits: Generous leave entitlement, flexible working, local government pension scheme, learning & development opportunities, wellbeing programmes and a genuinely friendly and supportive environment. To support you further, your HCPC registration and DBS costs are covered by them.

You may have experience of the following: Team Manager, Service Manager, Therapy Services, Occupational Therapy, Physiotherapist, Physiotherapy, HCPC, Local Authority, Local Government, Social Care, Healthcare, etc.

Ref: 92810

Victim Support Gwent is looking for a Victim Services & Engagement Officer based at Connect Gwent. Connect Gwent is based at Blackwood Police Station.

Victim Support (VS) is an independent charity for people affected by crime in England and Wales. We work towards a world where people affected by crime or traumatic events get the support they need and respect they deserve.

The purpose of this position will be to deliver front-line services to victims with the highest level of needs, and to manage Victim Support volunteers to deliver an effective service to victims. VS&E officers manage volunteers, provide support to victims crime, manage caseloads, engage with other agencies and provide awareness through event work and presentations.

To develop strong partnership links with key agencies and raise the profile of Connect Gwent with these agencies and within the community.

To be successful in the role you will have to be able to recruit and manage volunteers along with able to provide a front-line service to victims of crime and promote our service in the community.

There will be need for a CBS criminal records check along with level 3 police vetting.

You will need to have a full UK driver's license and access to your own car.

There will be requirement to work some anti-social hours including weekends.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loads and the opportunity to play a key role in a nation charity providing world-class services to victims and witnesses and being a vital force for change.

Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are marked in the person specification as (s). In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.

If the vacancy has not specified the essential criteria for shortlisting, please use this section to express how your experience and skills are relevant for the role. If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.

Victim Support is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and bring any concerns (whether in respect of service users or members of Victim Support) to the attention of Safeguarding leads immediately.

Victim Support takes pride in being a diverse organisation, enriched by the participation of all individuals and communities. Diversity matters and we value it.