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Top job
REFUGE, Cambridgeshire (On-site)
£36,066 per year
Posted 2 days ago
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PACT, City of London (On-site)
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Page 1 of 193
Cambridgeshire (On-site)
£36,066 per year
Permanent, Full-time
Job description

Role Overview

Job Title: Domestic Violence Services Manager

Location: Cambridgeshire

Salary: £36,066 per annum

Contract type: Permanent

Hours: Full Time, 37.5 hours per week

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.

We are recruiting for a domestic violence service manager to manage services including refuges and outreach services in line with Refuge’s policies and procedures and quality management system. In this role you will be providing line management and support to staff and will support staff to deliver support and safety planning to survivors of domestic violence and their children in crisis using our services. 

This will include providing supervision on complex casework issues such as child protection, overseeing operational emergencies and ensuring high standards of housing management.

You will also be responsible for ensuring that contractual and other funding requirements are met fully, and that Refuge’s high-quality standards are maintained.  The role may involve visiting potential sites and contributing to the establishment of new services in conjunction with the development team. Members of the management team are required to participate with other managers in an out-of-hours management service.

We are looking for candidate with of experience of managing and developing teams and individuals, practical experience of working in a women’s refuge or residential or health and or community setting, experience of managing complex casework, including issues such as child abuse, mental health, substance abuse, working with trauma in adults and children and crisis intervention and experience of safeguarding children and vulnerable adults.


Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Other information

Closing Date: Tuesday 31 May 2022 at 09.00 am

Virtual Interview Date: Wednesday 08 June 2022 

An enhanced Disclosure Barring Service (DBS) certificate will be required for this role.

Refuge is committed to equality, diversity and inclusion and welcomes applications from all sections of the community.However this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

More about REFUGE

At Refuge, we believe that no-one should have to live in fear of violence and abuse. On any given day Refuge supports almost 6,000 clients, hel... Read more

Refreshed on: 19 May 2022
Closing date: 31 May 2022 at 09:00
Job ref: 0780
Tags: Management,Advocacy

The client requests no contact from agencies or media sales.