29 Service manager jobs

You will oversee employment, wellbeing and recovery programmes that support people to improve their mental health, build financial resilience and access meaningful opportunities.

A key priority will be leading high-quality, fidelity-based supported employment services, including Connect to Work — a nationally funded programme supporting people with health conditions, disabilities and other barriers to secure and sustain paid employment. You will ensure services meet quality standards and contractual requirements, deliver strong outcomes and continually improve.

Working closely with our Business Development Team, senior leaders, commissioners and partners, you will identify and shape new opportunities across employment, wellbeing and mental health. You will use your expertise in service mobilisation, partnership development, contract management and change leadership to launch new services successfully and deliver against organisational and commissioner priorities.

The role

As Economic Inclusion Services Manager, you will lead and inspire a skilled team, build trusted partnerships and champion inclusive, community-led services. Combining strategic thinking with strong operational leadership, you will improve performance, encourage innovation and widen equitable opportunities for people experiencing mental health challenges.

Created in response to significant growth across our employment and economic inclusion services, this role offers the opportunity to make a real impact. As a member of the Senior Management Team, you will work alongside the existing Economic Inclusion Services Manager and colleagues across Leeds Mind to shape the future of services that promote inclusion, wellbeing and recovery.

You will also contribute to wider organisational priorities, including quality assurance, safeguarding, workforce development and service performance. This varied and influential role will suit someone who can strengthen practice, develop people and ensure our services continue to respond to the changing needs of the communities we serve.

About you

You will bring:

· Experience of leading employment services and/or fidelity-based models such as Supported Employment or Individual Placement and Support (IPS)

· Experience of delivering mental health and wellbeing services and working alongside marginalised communities or people experiencing vulnerability

· Strong knowledge of safeguarding, risk management, data protection and effective information sharing

· A proven track record of mobilising, delivering and closing contracts successfully

· Experience of developing services, managing performance and achieving key performance indicators

· Confidence operating at senior level and influencing a wide range of internal and external stakeholders

· Experience of building effective partnerships across public, voluntary and commercial sectors

· Strong report-writing and performance-analysis skills

· The ability to build cohesive teams and create a positive, inclusive service culture

· A clear commitment to living our values every day

In return for your commitment and expertise, you'll get:

· Annual leave – 28 days plus 8 statutory holidays, rising to 31 days after 3 years' service

· Pension scheme – 3% employer contribution, 5% employee contribution, enhanced through salary exchange

· Supportive leave and flexible working policies, including enhanced maternity, paternity and adoption leave

· Death In Service at 3x your salary

· A monthly ‘Wellbeing hour’

· 24/7 Mindful Employer Employee Assistance Programme & NHS Mental Health & Wellbeing Hub

· Values Spotlight – monthly recognition scheme

· Cycle to Work scheme

· Access to Simply Health cash plan

· Access to social care charity work discount schemes

· Mental and physical health activities timetable

We’ve made significant progress in Equity, Diversity, Inclusion and Belonging in recent years, resulting in a diverse team. We are committed to maintaining strong representation in our workforce and always encourage applications from LGBTQIA+, culturally diverse, neurodivergent and disabled individuals within Leeds Mind.