Location: Surbiton Home

Contract: Permanent

Hours: Full Time

Salary: Circa £40,000 per annum

Are you a customer focused and self-motivated individual who wants to make a difference to people’s lives?

Do you want to work for an organisation that believes in and strives to demonstrate Care with Courage?

We are a long-established military charity, we care for ex-Servicemen and women and their partners who live with disability or dementia. Our aim is to give them expert nursing care and a friendly, comfortable place to live.

Our values are at the heart of everything we do:

With love – we carry out our work with love, showing that we genuinely care for residents

Living positively – we are optimistic in everything we do and support residents in leading happy and fulfilled lives

As a family – we work and live as one team, one family, one community

Standing in their shoes – we show admiration and respect for our residents and never forget what they have done

Care with courage – we are not afraid to do what’s right and what is needed

Reporting to the Home Manager and the Director of Operations, the Hospitality Service Manager will pro-actively lead and manage the Hospitality Services in the Home. Accountable for all non-clinical services including; the environment, laundry, housekeeping, administration, catering (including the dining experience), the HSM is as essential part of our team.

This is a key role that calls for experience in a customer-focused environment; a previous role in hospitality would certainly be an advantage. You’ll also need excellent organisational skills and experience of budget setting and management. Strong IT skills including knowledge of Microsoft Office packages will be essential too. When it comes to teamwork, you’ll have the communication skills to collaborate with people across the organisation.  Above all, you’ll need natural people skills, a gift for building relationships and a strong commitment to equality and inclusion.

If you’d like to play your part in helping us care for hundreds of people who’ve served the UK, please apply via the button below!

Service Manager - Westminster Mental Health Pathway 

£38,401 - £42,426 per annum, Pro-rata 2 days per week

15hrs per week (Full-time is 37.5hrs per week) - Wednesday and either Thursday or Friday.

We are looking for a Person-Centred, Recovery focused, positive and thoughtful individual to work alongside another experienced part time Service Manager of our Westminster Mental Health Pathway services. 

You will support a team that includes two deputy managers, managing a cluster of six mental health projects in Maida Vale. You will ensure through supervision and appraisal that a Person-Centred team is developed to offer high quality support to vulnerable, complex needs clients. You will also work closely with the other Service manager in developing new initiatives. 

Experience of working with vulnerable, mental health, homeless or disadvantaged people, in a relevant context. You will also have experience of day to day management/supervision of staff or volunteers, or demonstrable willingness and capacity to develop management skills.  Good knowledge of the range of services available to homeless people with support needs is also essential, as is believing that our clients can recover and supporting them to do so.

In return, we offer a range of benefits including a pension scheme, staff discounts scheme and initiatives to help you maintain a healthy work/life balance. We are also committed to providing our staff with a wide range of learning and development opportunities; in support of their personal and professional development.

To view job descriptions on our vacancies page, please click on the document available tab above the relevant job advert.

Closing Date: 10.00am, 25 November 2019

Interview and Assessment dates: 4 December 2019

It is a requirement for this post that an enhanced DBS disclosure check, will be undertaken for the successful candidate.

We particularly welcome applications from Black, Asian and Minority Ethnic (BAME) applicants, as they are under-represented within St Mungo’s at senior - management level.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are in the top 50 of Stonewall’s Workplace Equality Index 2019, we are also proud to have been awarded Personnel Today’s 2018 Diversity and Inclusion (Public Sector) award and we are a Disability Confident Employer. To ensure that our workforce reflects the diversity of our clients as well as the communities that we live and work within, we encourage and welcome applications from all sections of the community.

12 Month Maternity Cover

37 hours per week

Location: Swanswell, Newbury

Ref: 896

An opportunity has arisen within the organisation to manage the delivery of the Swanswell West Berkshire for maternity leave cover.

The Swanswell West Berkshire service provides treatment and recovery services for those affected by alcohol and drugs across West Berkshire. We are ambitious for service users and believe we can assist them to reach their full potential. We care and act with compassion at all times. We are innovative and respond intelligently and imaginatively to local needs, delivering ever-better and more effective user-centred solutions.

This is an opportunity to lead a mature and high performing service. Reporting to the Director of Operations, you will be responsible for strategically leading the service, including its day-to-day management. You will also be responsible for ensuring the highest standards of practice and provide motivation and leadership to the team of staff. You will continue to ensure that the service is effective and safe in compliance with CQC standards and the post holder will become a CQC registered Manager.

There will be the requirement for evening and weekend work as part of an agreed rota.

You will have relevant experience in service provision and experience of managing teams. Experience of strategic and organisational development would be desirable.

This position is subject to enhanced DBS check.

This role is due to commence in January 2020.

Unfortunately, we are unable to accept CVs.

Closing date: 15 November 2019.

Interview date: 26 November 2019.

Service Manager, Lewisham, £45,000 - £50,000 D.O.E,

Your new company
Fantastic Opportunity in the Lewisham area working for an extremely prestigious non for profit organisation

Your new role
Service Manager for our Specialist Mental Health Provision where you will be supported by our strong team leader and our registered general nurse. We support young adults and adults with learning disabilities, complex needs and mental health conditions. The successful candidate will be instrumental in providing effective leadership and creating a clear vision and operating model for the companies mental health focused services. The role holder will have demonstrable experience of working at a senior level in mental health provision and will bring this experience to be able to effectively engage and collaborate with.

What you'll need to succeed
Job Specification

• To provide clinical and managerial leadership to the day-to-day operation of the unit team, monitoring workload, allocating duties and ensuring duties are discharged safely and effectively.
• To undertake specialist assessment, planning, implementation and evaluation of the service user care needs.
• Undertaking incoming service user assessments.
• Complete quarterly Services reviews including making recommendations for service improvements.
• Attend all service user meetings
• Ownership of Service User files - inc. drafting & updating of Risk Assessments, PBS, Care Plans and all other service user documents.
• To supervise and manage the daily workload in such a way to maximise efficiency, ensuring that duties are discharged safely and effectively.
• To ensure agreed service standards are upheld and monitored, through the use of audit, benchmarking, user feedback etc.
• To support the recruitment of and to manage team staff, including regular 1:1 supervision, coaching, appraisal, team building, training and development
• To ensure that staff members follow an Induction Programme, to identify staff training requirements and ensure that all staff participate in ongoing training to meet the needs of the service users.
• To organise regular individual staff, support and feedback sessions / staff supervision and annual appraisal.
• To be overall responsible for the homes finances and make returns to head office as required ensuring a clear record of accounts.
• Identify and convert potential opportunities into new placements and services .
• Make effective policy recommendations
• Knowledge and understanding of safeguarding issues and ability to address them appropriately.
• Have a strong clinical understanding of mental health & learning difficulties
• To carry out such other tasks as is commensurate with the post which may, from time to time, be required of the Company.

Person Specification:

• Relevant experience as a Registered Manager for services working with individuals with Mental Health and associated complex needs.
• Relevant health or social care qualification (NVQ Level 5) or other professional qualification's eg; Nursing, OT or social work.
• Excellent written and verbal communication skills including the ability to listen attentively to others.
• Ability to collaborate and work professionally with service users, families, and involved professionals/agencies to provide a service which maximises outcomes for service users.
• Experience of supervising and supporting staff, and deploying staff resources efficiently to meet the needs of the service.
• Knowledge and skills to ensure the safe management and administration of medication
• Ability to conduct holistic needs and risk assessments with service users and devise support and risk management plans.

What you'll get in return

• In-house learning
• Development and growth opportunities

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

The key purpose of this post is to be responsible for the provision of the NightLight Mental Health Crisis Service, alongside the management and support of the staff team. You will manage and motivate team members to deliver high quality services in accordance with contractual requirements and ensure that the needs and aspirations of people being supported are appropriately met and evidenced.

Job Title: NightLight Service Manager
Salary Grade: £30,000 FTE per annum incl. Outer London Weighting (OLW)
Responsible to: Services Manager (Complex Needs & Crisis)
No. of Hours: 37.5 hours per week
Main Base: Watford (expectation of working throughout Hertfordshire)

The objectives of Hertfordshire Mind Network’s NightLight Mental Health Crisis Service are:

• To improve the mental wellbeing of people experiencing mental health crisis in Hertfordshire.
• To increase early access to help for people experiencing mental health crisis in Hertfordshire, by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers.
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis.
• To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.

As Service Manager you will

• Be responsible for the provision of all elements of the NightLight Mental Health Crisis Service – including; telephone helpline, crisis house (weekend), safe space visits, crisis cafés, DayLight provision and peer mentoring.
• Play an integral role in instilling HMN’s values through the NightLight Mental Health Crisis Service.
• Lead in the development and delivery of quality complex needs and crisis support services.
• Provide consistent and clear line management and leadership to a diverse team.
• Work with the Services Manager and Head of Operations to generate new crisis support services in line with identified need.
• Ensure the delivery of quality services and be able to identify gaps in provision to inform future developments.
• Build constructive relationships with Commissioners, Carers, Clients and wider Stakeholders.

Closing date for receipt of applications is Wednesday 13th November 2019 by 5pm
Interviews shall take place on week beginning Monday 18th November 2019

TO APPLY AND FOR MORE INFORMATION:

If you would like to find out more about this position and to apply, please click the Apply button to be directed to the Herts Mind Network website where you can download the Application Pack.

An approved Enhanced DBS check is required for this post

Hertfordshire Mind Network is an Equal Opportunity and Mindful Employer.

No agencies please.

Service Manager (Advocacy Services)

VoiceAbility supports people who face disadvantage or discrimination to have a voice that counts. VoiceAbility is a well-established organisation providing advocacy and user involvement services across England.

Position: Service Manager, Advocacy Services

Location: Stafford, also covering Shropshire, Telford & Wrekin

Job Type: Full Time, Permanent (will consider part time for the right applicant)

Hours: 37.5 hours per week

Salary: £27,000 to £31,500 per annum

Staff Benefits: 28 days annual leave plus bank holidays; 5% employer pension & 3% employee contribution; Salary sacrifice pension scheme; Separate Life Assurance Cover; Staff discount scheme including supermarkets, fashion, restaurants, cinemas, holidays and much more; Discounted Gym Membership; Cycle to Work; Employee Assistance programme; Supportive working environment fostering a good work/life balance; Support with professional development.

Closing date: 23.59 hrs, Sunday 24 November 2019

1st interviews date: w/c 2 December 2019

About the role:

This is an exciting opportunity to lead one of VoiceAbility’s advocacy services, partly in conjunction with our local partner Asist. Your advocacy team will support people who may be marginalised or vulnerable to speak up and be heard. The service you lead will strengthen voices, support human rights and change lives.

The Service Manager role is responsible for providing expert operational and contract management and leads the service, continuously monitoring and reviewing performance with staff and with sub-contracted partner organisations. You will be responsible for ensuring high quality and compliant delivery to service users. You will be accountable for your service meeting contractual targets and performance measures and enabling the voices of service users to be heard and respected.

You will directly manage and develop the relationship with the commissioners of your service contracts. You will be supported in the role by your Regional Operations Manager and you will work closely with your Managing Advocates.

About you (essential criteria):

• Experience of managing and delivering services to different service user groups
• Experience of motivating and leading teams
• Experience of managing relationships with external agencies
• Understanding of principles of Advocacy, Mental Health and Learning Disabilities
• Excellent time management skills with the ability to plan and prioritise a complex workload
• Ability to manage change and lead people through change
• Creativity in problem solving
• Sound business understanding
• Positive “can-do” attitude
• Full and clean driving licence
• IT skills – a working knowledge of Word, Excel and PowerPoint

Desirable Skills / Experiences:

• Experience of managing contracts within the context of Local Authority Commissioning and maintaining positive relationships with commissioning teams.
• Experience of project management in support services projects, including reporting and funder meetings.
• Experience of monitoring and reporting, ensuring data accuracy across a range of metrics and following processes and procedures, making effective use of systems.
• Experience of working in a Third Sector organisation.
• General management qualification.

You may have experience of the following: Service Manager, Advocate, Advocate, Senior Care Coordinator, Business Support Manager, Service Delivery, Healthcare, Project Manager, Process Improvement, Change Manager, Social Worker, Community Care, Team Leader, Impact Advisor etc.

How to Apply:

To apply for this role, please complete the online application and upload your CV detailing your work history.

At Depaul UK we currently have an exciting opportunity for a Service Manager to come and join our Stockport team. You will join us on a full-time basis and in return you will receive a competitive salary of £27,234 pa + pension and other benefits.

Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that: prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within.

In return as our Service Manager, you'll be joining a friendly, flexible and values-led organisation, and will receive:

- Competitive salary

- 26 days of annual leave plus bank holidays (pro rata)

- Contributory pension scheme

- Life assurance

- Cycle to work scheme

- Interest free Annual Season Ticket Loan

- Four Weeks Paternity Leave

The Service Manager role:

We are recruiting for a Service Manager for an exciting new service in the Stockport area, working with young people who are leaving the care system. This supported accommodation provision will equip young care leavers to make the move towards independence, increasing their resilience and helping them realise their full potential.

What makes this role exciting?
 
- A full induction and training to enhance the ‘hard’ and ‘soft’ skills required’

- Training in the Depaul Endeavour model

- Continuous support and supervision including reflective practice to develop your learning and skills as a practitioner

What will ideally support your success in the Service Manager role?

- Experiencing of supervising the work of others

- Significant experience of managing a service, preferably in a residential care or support setting

- Demonstrable experience of working with young people with a range of support needs including mental health and/or complex needs

- Experience managing partnerships with mental health and other professionals

- Experience of managing buildings, budgets and expenditures

Closing Date: Monday 18 November 2019

So, if this sounds like the perfect opportunity for you and you’d like to become our Service Manager then please click ‘apply’ today – don’t miss out, we’d love to hear from you!

An enhanced DBS disclosure is a requirement for this post. Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding our clients. Depaul UK strives to be equal opportunities employer and welcomes applications from all sections of the community.

We kindly request no contact from Recruitment or Media Agencies.

You’ve got an in-depth understanding of mental health issues and substantial experience of working in a Housing and Social Care setting. All you need is the perfect environment to put your skills to great use. Welcome to Richmond Fellowship as a Service Manager.

Right now, we’re looking for someone like you to manage the day-to-day running of our Buckinghamshire Healthy Minds service in High Wycombe. As well as ensuring the quality of service and support provided to people who use our services, we’ll rely on you to manage service contracts, line manage front line staff and organise any building maintenance requirements. Whether you’re carrying out an induction, undertaking an investigation, putting team development plans in place or providing support to our business development team, one thing’s for sure – you won't be short of challenge and variety.

Substantial experience gained managing a caseload of individuals with complex needs is a given, as well as being outcome driven and able to lead by example using your firm but inclusive management style. Some experience of housing management is desirable, but not essential. You’re open and encouraging too, and have lots of tact and diplomacy. What's more, you're great at managing conflicting priorities on time, have a flexible attitude to working hours and are willing to participate in on call arrangements. And, if you have experience of carrying out investigations, writing reports/recommendations or managing budgets, even better, although it's not essential.

The postholder will need to have a full and clean drivers licence and access to their own vehicle. 

This is a full time post at 37.5 hours a week.

The salary for this post is £27,844.00 per annum.

We offer great benefits including non‐contributory life insurance policy (to the value of 3 x annual salary), a contributory pension scheme and employee assistance programme. The Service Manager role will report to the Richmond Fellowship Area Manager, who will provide regular supervision and support. Apply now via our website.

So, are you ready to take on this rewarding role that comes with some really great benefits, including a smartphone? Apply now via our website.

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.

You’ve got an in-depth understanding of mental health issues and substantial experience of working in a Housing and Social Care setting. All you need is the perfect environment to put your skills to great use. Welcome to Richmond Fellowship as a Service Manager.

Right now, we’re looking for someone like you to manage the day-to-day running of our Employment service in Aylesbury, the Sue Nicholls Centre. As well as ensuring the quality of service and support provided to people who use our services, we’ll rely on you to manage service contracts, line manage front line staff and organise any building maintenance requirements. Whether you’re carrying out an induction, undertaking an investigation, putting team development plans in place or providing support to our business development team, one thing’s for sure – you won't be short of challenge and variety.

Substantial experience gained managing a caseload of individuals with complex needs is a given, as well as being outcome driven and able to lead by example using your firm but inclusive management style. Some experience of housing management is desirable, but not essential. You’re open and encouraging too, and have lots of tact and diplomacy. What's more, you're great at managing conflicting priorities on time, have a flexible attitude to working hours and are willing to participate in on call arrangements. And, if you have experience of carrying out investigations, writing reports/recommendations or managing budgets, even better, although it's not essential.

So, are you ready to take on this rewarding role that comes with some really great benefits, including a smartphone? Apply now via our website.

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.

Service Manager (Contract)
Kings Heath, Birmingham (with travel throughout the Sandwell area)
£22,501 per annum

Royal Voluntary Service is an innovative charity that focuses on inspiring people to give the gift of voluntary time to support the NHS and older people at home and in the community. We are now looking for a Service Manager to join us for a fixed-term contract from January 2020 to January 2021.

If you are a collaborative individual with experience of managing and motivating teams of staff and volunteers, this is the perfect opportunity to enhance your skills with our incredible charitable organisation.

In this exciting role, you will have the chance to lead a passionate team of staff and volunteers and deliver pivotal service.

As the Service Manager, you will oversee the Supporting Your Recovery service for older people across the Sandwell area.

The Supporting Your Recovery service is a volunteer supported programme for older people being discharged from hospital or who are at risk of re-admission. You will ensure that patients are accompanied home after a hospital stay and are provided company and reassurance once they are back home.

Specifically, you will:

- Recruit, motivate and manage a team of volunteers
- Line manage two part time Co-ordinators
- Promote the service to all NHS contacts and build strong relationships
- Manage the service budget
- Deliver growth and uptake of the service
- Increase numbers of people able to volunteer
- Build a stronger partnership with health and social care

To be considered, you will need:

- Experience of managing and motivating teams of staff and volunteers
- To be commercially aware with relevant experience of managing a similar service type
- Knowledge of the needs of the community and the groups, providers and bodies within it, including health and social care providers
- An understanding of how to use basic data to monitor trends and provide forecasts

As the Service Manager, you will have excellent communication skills and be able to work on your initiative. You will be able to motivate staff and volunteers and establish positive and effective relationships with both internal and external parties.

This is a full time role, working 35 hours per week, Monday to Friday.

The closing date for this role is the 6th December 2019. Interviews scheduled to be held on the 17th December 2019 in Birmingham.

To apply for the role of Service Manager (Contract), please apply via the button shown.

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Other organisations may call this role Community Service Manager, Community Services Manager, Volunteering Supervisor, Volunteering Team Leader, Community Support Manager, Volunteer Manager, Volunteer Supervisor, or Volunteer Team Leader.

Service Manager

You will join us as a Service Manager and have the opportunity to oversee the day-to-day management of our hostel and move-on flats. Our goal is to help young people enter adult life equipped to reach their full potential and thrive, therefore, while this post has a primary focus of overseeing the housing management and support functions in our residential services it will also take a role in shaping our support to young people after they leave our accommodation.

Service Manager Responsibilities:

You will manage our residential services for young people in conjunction within our Head of Service, and develop, motivate and coach a team to deliver a safe, positive and stimulating environment to enable young people to thrive and achieve the best outcomes.

You will deliver an effective housing management service that keeps the Centre to budget and delivers the agreed KPI’s.

Service Manager Requirements:

You will have experience of leading, motivating and managing a team to achieve positive outcomes, as well as an understanding and empathy towards the ethos of the Centre and the ability to articulate, model and embed it in a positive way.

You may have worked with young people in service delivery and have a demonstrable passion for helping them achieve their full potential. You will have worked in a Safeguarding environment, using methodologies such as Psychological Informed Environments (PIE) to support people get positive outcomes.

A qualification in Youth Work / Housing Management or experience of managing a homeless service in a residential setting would be desirable, as would experience of working with volunteers

About The Cardinal Hume Centre:

Cardinal Basil Hume founded the Centre in 1986; we offer a diverse range of services for homeless young people and families in need. The Centre enables people to gain the skills and access the support they need to overcome poverty and homelessness. The Centre prides itself on its non-judgmental welcome and person-centred approach. It recognises that everyone is different, often with complex needs and so our response must be multi-layered.

The Centre requires all its staff and volunteers to respect the ethos of the Centre and to be in sympathy with its aims and objectives. A commitment to respecting and implementing the Centre’s Equal Opportunity Policy is also expected.

The Centre requires all its staff and volunteers to undertake an appropriate level of DBS or police check.

Location: Westminster, London

Job type: Full Time, Permanent; 35 hours in a 40 hour week

Salary: £38,444.54 per annum

Benefits: Including pension, life assurance, cycle scheme, employee assistance programme, season ticket loan, etc. 24 days, 26 after one year’s service, 28 after two years’ service. A Season Ticket Loan is available.

Closing date for Applications: Sunday 17th November 2019
First Interview planned for: Tuesday 26th November 2019
Second Interview planned for: Friday 29th November 2019

You may have experience of the following: Supported Housing Manager, Service Manager, Care Manager, Senior Care Coordinator, Service Delivery, Area Manager, Healthcare, Social Worker, Community Care, Senior Support Worker, Team Leader, Charity, Not For profit, etc.

Ref: 90106

Could you manage our clients Hospice Day Service to help and empower people to live well? We have an exciting opportunity for a Service Manager to make a real difference to patients, families and carers and the chance to offer a truly holistic approach to care.

Position: Hospice Day Service Manager

Location: Tunbridge Wells

Duration: Permanent

Hours: Full time, 37.5 hours per week

Salary: Circa £30,000 (FTE)

Benefits: A rewarding working environment, opportunities for career developed and training, generous pension scheme (or ability to contribute to an existing NHS pension scheme), subsidised restaurant, free parking, and the opportunity to buy and sell annual leave.

Closing Date: 17th November

Interview Dates: 25th November

Come and work for an organisation that is about celebrating life and dignifying death. The day centre (Hospice Day Service) is focused on the wellbeing of those that attend and has a very committed team of staff and volunteers.

You will be joining the team at a very exciting time as they embark on a building extension (‘Foundations for the Future’ project) that will open and expand the current space.

About the Role

As Hospice Day Service Manager you will:

• Help to promote empowerment and engagement with patients, family members and carers.
• Play a key role in the daily operational management of the HDS, which is supported by over 100 volunteers.
• Work collaboratively with internal and external colleagues to ensure the service runs in an effective and efficient way.
• Ensure patient documentation is completed effectively in partnership with patient families and carers.
• Assist and encourage empowerment and therapeutic and holistic delivery of care at all times, including end of life care and care after death.
• Manage transport services.
• Liaise with clinical teams to ensure requests for support are dealt with promptly and efficiently.

The charity strives to ensure that the community they serve has access to compassionate, individualised, holistic and supportive care for patients with a terminal illness, their families and carers. The Hospice in Pembury is in a beautiful rural setting, close to historic Royal Tunbridge Wells in Kent.

About You

You will have experience of managing a team with excellent communication and ICT skills with a passion to make a real difference to patients, families and carers.

Are you interested? We would love to hear from you!

You may also have experience in areas such as Services Manager, Service Manager, Day Service, Hospice Service Manager, Activities Manager, Activities Coordinator, Service Coordinator, Services Coordinator, Day Activities, Home Activities.

Service Manager (Contract)
Royal Victoria Hospital, Kirkcaldy
£20,512 per annum

Royal Voluntary Service is an innovative charity that focuses on inspiring people to give the gift of voluntary time to support the NHS and older people at home and in the community. We are now looking for a Service Manager to join us for a fixed-term contract until the end of May 2020 which has a high likelihood of extension.

If you are a collaborative individual with experience of managing and motivating teams of staff and volunteers, this is the perfect opportunity to enhance your skills with a well-established organisation.

In this exciting role, you will have the chance to lead a passionate team including volunteers and deliver a really valuable service.

As the Service Manager, you will oversee the On Ward and Patient Transport services at Royal Victoria Hospital.

The On Ward service helps patients on wards with nutrition, hydration and both cognitive and physical exercises to support a successful discharge from hospital. The Patient Transport service ensures that patients are accompanied home after a hospital stay and provides company and reassurance once they are back home.

Specifically, you will:

- Recruit, motivate and manage a team of volunteers
- Line manage two part time Co-ordinators 
- Set up and mobilise the two services in a timely fashion 
- Promote the service to all NHS contacts and build strong relationships 
- Manage the service budget
 
To be considered, you will need:

- Experience of managing and motivating teams of staff and volunteers
- To be commercially aware with relevant experience of managing a similar service type
- Knowledge of the needs of the community and the groups, providers and bodies within it, including health and social care providers
- An understanding of how to use basic data to monitor trends and provide forecasts

As the Service Manager, you will have excellent communication skills and be able to work on your initiative. A team leader, you will be able to motivate staff and volunteers and establish positive and effective partnerships with both internal and external stakeholders.

This is a full time role, working 35 hours per week, Monday to Friday.

The closing date for this role is the 21st November 2019.

To apply for the role of Service Manager (Contract), please apply via the button shown.

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Other organisations may call this role Community Service Manager, Volunteering Supervisor, Volunteering Team Leader, Community Support Manager, Volunteer Supervisor, or Volunteer Team Leader.

Advice Service Manager needed

Position: Advice Service Manager, Citizens Advice Oxfordshire South and Vale

Location: Thame, Oxfordshire

Closing date:  15/11/2019 – Interviews to be held on 27/11/2019

Salary: £25,000 - £27,000 per annum depending on experience (pro rata)

Hours per week: 18-21 hours per week

Type of contract: Permanent

Citizens Advice advised over 11,000 people last year. Our 160 trained volunteers and 10 FTE staff work from 5 main advice centres.

We are seeking a dedicated and enthusiastic manager with a preferred advice background to become the Advice Service Manager (ASM) for our office in Thame,Oxfordshire.

This would be a good opportunity for an advice supervisor or adviser looking for a fresh challenge or wishing to step up into a senior management role. The successful candidate will have:

• A commitment to providing quality advice to the public
• A flexible and effective management style
• An ability to manage a complex operational service

Applicants will ideally have worked as trained advisers and have advice skills. A successful candidate without advice experience would need to acquire the skills to meet Citizens Advice requirements.