Service manager jobs in bexleyheath, greater london

We are seeking an enthusiastic and motivated Corporate Partnerships Officer to join our dynamic fundraising team. The Sutton Trust is at an exciting point in our organisational journey, with a new Chairperson and ambitions to significantly grow our impact and fundraising as part of our 2030 strategy.

Over the past five years the impact of the Sutton Trust has increased, especially in our programme numbers, securing a relatively stable income of c.£6m over a number of years. In recent years this has grown to c.£7m, and our organisational strategy to 2030/31 will continue this fundraising trajectory to increase income to £12m. With corporate income accounting for nearly half our fundraising, there is considerable enthusiasm and opportunity in the corporate world for building strategic partnerships with The Sutton Trust.

Our fundraising approach will continue to focus on major gifts and strategic multi-year partnerships, leveraging a range of drivers to secure corporate support. We have a strong portfolio of existing supporters primarily from the legal, banking, and finance sectors, and our strategy involves expanding our reach into other sectors to support increased social mobility in UK businesses.

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The Corporate Partnerships Officer will join a small and high-performing Corporate Partnerships team, taking over a portfolio of corporate partners and prospects at our ‘consortium’ partner level, ranging from £10k-£50k per annum.

You will identify, engage, secure, and steward corporate partner prospects from sectors that include law, construction, manufacturing and logistics, as well as supporting other team members across different sectors as the need arises. The existing portfolio of partners are primarily legal firms who also engage with our impactful programmes, and you will also have personal and team new business targets and support senior team members to steward our flagship partners.

We are looking for a fundraiser who is keen to develop their corporate fundraising skills, especially building relationships with delivery partners, strategic funders, and corporate foundations. Our ideal candidate will be entrepreneurial, a confident communicator, and able to work independently under their own initiative as well as within the team.

The role will be line managed by the Head of Corporate Partnerships, working closely with other members of the Corporate Partnerships team, and collaboratively across the wider Development team and Employability Programmes team. 

Main duties

New business

• Personally scope, develop and secure new corporate partnerships at consortium level (£10k-£50k), aiming for a robust portfolio of partners in assigned sectors with multi-year commitments, working with the Head of Corporate Partnerships and other relevant stakeholders to appropriately to secure and steward.
• Support the Head of Corporate Partnerships to engage in proactive new business development within the corporate sector, including support for network mapping with senior volunteers.
• Manage writing and submission of reports and proposals for grants to corporate foundations, working alongside other Development team and wider organisation members to ensure high-quality submissions.
• Alongside team members, manage the shared Development inbox to ensure all enquiries are dealt with in a prompt, consistent, and friendly manner.
• Follow all relevant policies and processes to ensure due diligence is completed for all prospective donors, account management plans are kept up to date, and corporate partners receive high-quality stewardship.

Account Management and Development

• Manage and grow the portfolio of ‘consortium’ level corporate partnerships, including leveraging existing relationships to maximise financial income and partnership longevity.
• Support senior team members on designated high-value partnerships, including specific administrative and project tasks, e.g. coordinating meetings and webinars, attending programme visits, event invites, and volunteering opportunities.
• Write and deliver engaging and high-quality partnership proposals and reports for new and existing ‘consortium’ level funders, working with the wider Development team and relevant other Sutton Trust teams as appropriate.
• Be accountable for achieving agreed corporate income targets, looking for opportunities to grow funding and diversify corporate income.

Fundraising, Finance and Reporting

• Act as an ambassador for the Trust with external audiences in the corporate space, representing the Trust with confidence and enthusiasm to secure major gifts and develop relationships.
• Ensure the Trust’s CRM (Salesforce), account management plans, and all relevant income pipeline documents are kept appropriately up to date with activity from corporate partners, including accurate income forecasting.
• Attend appropriate meetings, such as the Employer Working Group, to represent the corporate team and portfolio of partners, and share information with colleagues across the Trust.
• Work with colleagues to support delivery of impactful events to cultivate prospects and steward partners, with a focus on experience for corporate partners and prospects.
• Appropriately follow policies and procedures on due diligence, Salesforce and data management, account management, stewardship, and reporting.
• Stay up to date with corporate fundraising best practice, learning from senior members of the corporate team, and keep abreast of developments and opportunities within the wider fundraising space.
• Other duties as necessary from time to time

Person Specification

Skills and experience

• Experience building and managing relationships to achieve a project or other goals 
• Experience managing multiple priorities and tasks to successfully achieve project or other goals
• Experience presenting, writing compelling proposals or pitching to audiences to persuade them to your point of view or secure a specific outcome
• Experience of fundraising, through employment or voluntary activities, including securing and managing relationships and donations. (desirable)
• Experienced at using Salesforce or other fundraising CRM software to accurately record funding relationships. (desirable)
• Excellent verbal and written communication skills, including strong presentation skills and the ability to adapt communication styles and methods to suit different audiences
• First-class interpersonal skills - a natural ambassador able to represent the Sutton Trust with confidence in a range of settings, especially the corporate world
• Knowledge of fundraising in the education and/or not-for-profit sector or can demonstrate relevant experience of corporate account/relationship management (this can be from outside fundraising - for example sales, marketing, leadership roles within voluntary organisations)

Competencies

• Sympathetic to the aims of the Trust and our mission to increase social mobility
• Able to take the initiative and take responsibility for a wide variety of tasks and projects
• Strong communicator, skilled at persuading others through writing and conversation
• Excellent attention to detail
• Able to work independently and as part of a team
• Able to influence stakeholders and encourage giving / support for a charitable cause. (desirable)

Other

• Is eligible to work in the UK (see here for information about right to work)

Terms of Appointment

• Contract: Full time, permanent
• Salary: £31,000-£35,000 per annum
• Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
• Hours: The standard working hours are 9am to 5pm, Monday to Friday. This role is likely to also be required to attend events / meetings outside of normal working hours during weekday evenings and occasionally at weekends, in line with organisational policies.
• A DBS check may be required

Interviews

Applications should reach us by 9am, Thursday 29th May, with interviews held at our London offices on Thursday 5th June.

Safeguarding statement

The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.

Contextual recruitment

The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.

We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.

We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.

Group and Communities Officer

We are looking for someone to join the team who is as passionate about the power of peer support and community based connections.

Position: Group and Communities Officer (known as Group Network & Communities Officer)

Location: Home-based, UK, Nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work related meetings).

Salary: £29,200 per annum (inner London weighting £3,950 per annum or outer London weighting £2,275 per annum may be applied in accordance to where you live)

Hours: 35 hours per week

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 26 May 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Interview Date: 2 June 2025

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

You will drive the continuous improvement and impact of the UK-wide Stroke Group Network and community-based offers by cultivating strong relationships with volunteers and groups, working alongside groups and communities, and translating insights into targeted improvements that strengthen support for stroke survivors nationwide.

Group Network & Communities team lead the approach to supporting people affected by stroke to engage with a range of support within communities they identify with and support and empower a vast network of volunteers, a dynamic and inclusive community of over 400 stroke support groups nationwide.

Key responsibilities will include:

• Ensure community-based offers provide the best possible customer experience with a strong focus on accessibility and inclusion, aligned to Solving Inequity in Stroke approach.
• Drive forward a culture of coaching, shared learning, peer support and collaboration as a way of working.
• Work across teams and Directorates to ensure a joined-up approach to community engagement and development, including the delivery of cross-directorate spaces that facilitate shared learning, leading relationships with key internal and external partners and stakeholders.

About You

You will have a proven record of:

• Experience of working with volunteers, including the ability to coordinate, organise and deliver volunteer engagement events at scale or digitally
• Ability to take time to understand the context of our communities and groups, being approachable, and supporting thinking - always having people affected by stroke at the centre.
• Strong administration skills, with ability to develop and deliver effective processes.
• Ability to identify problems or opportunities where we can have more impact or add value for people affected by stroke, working with others to experiment and learn.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, specifically highlighting how you feel you may apply a coaching approach when working with our groups and communities. And demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter.

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of supporters and donors that they can provide vital support. 

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Volunteer Coordinator, Volunteer Engagement, Volunteer Management, Community Volunteer Coordinator, Community Volunteer Engagement, Community Volunteer Management, Community Partnerships, Community Outreach, Community Engagement. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Be Part of Something Bigger: Join the Suzy Lamplugh Trust and Help Shape Safer Communities

Are you passionate about making a real, lasting difference in people's lives? Do you have the resilience, empathy, and adaptability to support victims and help drive real change?

If you thrive in an innovative, collaborative, and learning-focused environment, this could be the perfect opportunity for you.
For nearly 40 years, the Suzy Lamplugh Trust has been at the forefront of personal safety, standing up for victims, influencing national policy, and raising awareness to creat safer, more confident communities. 
From launching award-winning services to being a trusted voice in national media, our work has real visibility, real credibility, and real impact.  When you join us, your work doesn't disappear into the background it makes headlines, shapes policy, and changes lives.

We're Hiring: Advocates - London Stalking Support Service, Stalking Threat Assessment Centre and National Advocacy
In partnership with MOPAC, this specialist role is your chance to support victims of stalking with expert advice and advocacy for London, all while hlping to shape a trauma-informed, survivor-led approach that leads the sector.  The Stalking Threat Assessment centre is a multi-agency partnership involving the Metropolitan Police, NHS mental health services and Probation services to effectively manage stalking perpetrators and support victims.  Advocates within this team are co-located within the STAC unit, minimum one day a week.

You will be:

• Part of a respected, mission-driven team
• Contributing to a legacy of nearly four decades of meaningful impact
• Part of a strong culture of learning, support, and inclusivity
• Working in a space where your voice matters, and your work truly counts

Initially office-based (London) for 3 months to support a meaningful induction, moving to a blended working model (40% office / 60% home). While London-based candidates are ideal, we'll consider applicants from nearby areas too.

What we offer in return:

In return for our staff’s commitment and dedication, we offer a range of Company Benefits:

• Hybrid working (minimum 40% in the office and agile working enabled to work from home) after 3 monts
• Flexitime Policy 
• 28 days annual leave (which increases after 3 and 5 years to a maximum of 33 days pro rata) + public holiday
• Special leave for life events, such as 1 day off for moving house and a paid day off for your birthday
• Pension scheme with 5% employer contribution 
• Health & Wellbeing App with access to advice, counselling, support and a wide range of discounts 
• Occupational Sick Pay (which increases after 3 years)
• Cycle to Work scheme (cycle racks on site) 
• Interest-free travel loan for annual season ticket 
• Regular all-staff off-site meetings and events

Hours: 35 per week
Contract: Permanent
Salary: £30,135

Deadline: 14th May end of day
First Interviews to take place week beginning 26th May

Summary

We have two exciting opportunities for Grants Officers to join our team!

We are hosting a Recruitment Webinar on Wednesday 14th May 2025 where you can find out more about these roles.

Please note that there are 2 Grants Officer positions available within different teams:

• Grants Officer within the Buildings for Mission team, 12 month contract
• Grants Officer within the Net zero Carbon Programme, 12 month contract

If you have a preference as to which role you would like to apply for, please write this at the top of your application. Any applications that do not specify a preference, will be considered for either position.

About the Departments:

Both roles sit within the Cathedral and Church Buildings (CCB) Department, which supports the care and sustainable development of the Church of England's 42 cathedrals and 16,000 church buildings, of which 12,500 are listed, to help fulfil the vision and strategy of the Church of England. It also supports dioceses with the disposal of church buildings no longer required for worship and finding them a new future. Through advice, guidance, advocacy and fundraising, the Department provides strategic support on conservation and caring for historic church buildings, making change to support worship and communities, and working towards Net Zero Carbon 2030. Members of the Department engage with dioceses, parishes and cathedral teams, as well as nationally with government, agencies, charities, funders, General Synod and across the National Church Institutions to make the case for church buildings and their vital role in worship, community and national life.

Buildings for Mission team

The Buildings for Mission project is an initiative of the Department funded by the Church Commissioners from the 2023-25 triennium allocations. It is providing £11m of support to dioceses and parishes through advice and grants, structured around three main activities. The Church Buildings Support Officers (CBSO) Grant Scheme supports salary and related costs for new posts to provide advice to parishes on repair and maintenance and on developing the wider use and support for churches through community engagement. The Minor Repairs and Improvements Grants Fund is devolving £6.2m to dioceses to distribute in the form of grants for urgent and necessary small-scale repair projects or improvement projects. The Church Buildings Management Partnerships (CBMPs) initiative aims at the formation of partnerships to provide maintenance and insurance services to member churches. Pilot projects are being grant-aided over the period 2025-26.

The Grants Officer role within the Buildings for Mission team will provide a responsive service for the grant schemes under the Buildings for Mission initiative:

• The Church Buildings Support Officers (CBSO) Grant Scheme,
• The Minor Repairs and Improvements Grants Fund, and
• The Church Buildings Management Partnerships (CBMP) pilots.

Net Zero Carbon Programme

The Net Zero Carbon Programme was established to help the Church of England to deliver its commitment to reaching Net Zero Carbon by 2030. It aims to aims to equip, resource and support all parts of the Church to reduce carbon emissions from the energy used in its buildings, schools and through work-related transport by 2030. The team manages the distribution of a grant portfolio worth £190 million across 2023-31, aimed at supporting and equipping dioceses, parishes and other parts of the Church to reach the milestones set out in the Routemap to Net Zero 2030.

The Grants Officer role within the Net Zero Carbon programme will play a vital role in supporting the work of the Net Zero Carbon Programme's grant streams, supporting it in delivering a consistent and responsive service to grantees.

In both roles, duties will include:

• Assisting the Grants Manager with general operation and oversight of the schemes
• Providing a knowledgeable and responsive service to dioceses as first point of contact for the grant schemes
• Handling general enquiries and pre-application engagement, assessing and responding to expressions of interest from prospective applicants
• Handling a caseload of live grants

Key role requirements:

• For the Buildings for Mission role, the post-holder will be required to come into the primary office location (Church House) or another NCI or diocesan office location (subject to agreement with relevant office management) a minimum of one day per week.
• For the Net Zero Carbon Programme role, the post-holder will required to be home-based, with regular meetings in Church House Westminster and occasional travel elsewhere (up to two days per month).
• These are both fixed-term contracts, Buildings for Mission team (12 month contract) and Net Zero Carbon Programme (12 month contract). There is a possibility that these contract lengths could be extended to the end of 2028, but this is dependant on further funding being agreed.
• You will need to have knowledge/experience of historic and/or natural environment conservation or heritage management OR experience working in the environment or sustainability sector (depending on which role you choose to apply for).
• Both roles require good written/spoken communication skills, good interpersonal skills, ability to work well both on own initiative and good analytical skills.

About You

The Church of England is for everyone and we want to reflect the diversity of the community the Church serves across the whole country. Therefore, while of course we welcome all applications from interested and suitably experienced people, we would particularly welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups. As a Disability Confident employer, we are committed to recruiting disabled people. We offer interviews to disabled people who meet the minimum criteria for the role.

Please refer to the Job Description for more information about the role and person specification.

What we offer

Your Salary

• A salary of £40,572 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.

As a small charity, our staff team work closely in a flexible, cooperative working style. Prioritising the best service to our guests, all team members thrive off a fast paced and dynamic environment which varies day to day. We are looking for someone enthusiastic who can be flexible and adaptable in a fast changing and highly rewarding work atmosphere, and that shares the vision of our staff and trustees. 

 Our Fundraising Lead plays an important role in advancing the mission of our homeless projects by effectively fundraising efforts to various stakeholders. This position requires strategic communication skills with fundraising expertise to ensure the shelter's sustainability and growth.

This role offers the opportunity to make a meaningful impact on the lives of individuals experiencing homelessness while developing your skills in communication and fundraising to support the charity’s mission. We as an organisation are committed to ongoing professional development through our network of partners and support organisations both local and national.

The post-holder will need to apply a flexible approach to working, based on the seasonal and long-term workload associated with working on campaigns and ongoing projects. The ideal candidate would therefore be able to work their contracted hours flexibly to meet the demands of the role.

*Please note - interviews for this role will be held on Thursday 5th and Friday 6th June

Job specification

Team: Fundraising

Location: Hybrid – at our office (Argon House, Argon Mews, London SW6 1BJ) and remotely at home. Required to be in the office at least 2 days per week, including Wednesdays (all-staff office day)

Duration: Permanent (with six months’ probation)

Reporting to: Senior Fundraising Manager

Hours of work: 35 hours per week, Monday to Friday

Salary: £29,060 - £32,700 depending on experience

Overview of the role

As the Fundraising Officer, you will play a key role in delivering a range of fundraising appeals and our individual and regular giving programmes. This position also provides plenty of variety and the opportunity to support and develop skills across several income streams. The Fundraising Officer will work collaboratively with the Fundraising and Communications teams and closely with the Senior Fundraising Managers.

 What you will do as part of our team

Fundraising activities

Individual Giving

· Manage the regular giving programme by implementing a rolling 12-month plan of meaningful touchpoints to deepen relationships

· Develop and implement a plan to encourage increased giving and recruit new regular donors with personalised cultivation and stewardship

· Maximise engagement and retention of individual supporters (giving at a lower to mid level) by prompt thanking, excellent stewardship and building effective donor journeys

Fundraising Appeals

· Manage Glass Door’s direct marketing appeals including our flagship annual Christmas appeal – taking the lead on the direct mail and email campaign

· Lead on content development, and implementation of donor segmentation based on giving history, preferences, and engagement levels

· Work closely with the Communications Team to deliver a robust communication plan – actively taking part in the case studies, content creation and digital campaign plans (social media and website)

· Create and implement a follow-up communication plan to thank donors and provide updates on the impact of their contributions

· Undertake evaluations of each appeal’s performance metrics and donor responses to refine future appeals

Fundraising support

· Monitor the Fundraising inbox and respond promptly to ad-hoc queries from individual donors or prospects

· Support the Senior Fundraising Managers with research into current and prospective donors, and compile information to support funding applications and reports

· Thank and steward in-memoriam gifts

· Support the wider team at events e.g. Sleep Out, Christmas Carols and other supporter events

· Opportunity in due course to work towards managing a small portfolio of trusts, foundations and other grant-making bodies which would involve drafting applications and meeting reporting requirements (depending on interest and aptitude)

Fundraising Administration

· Create and update donor records as required on Access Charity CRM database , ensuring relevant records are kept up to date, accurate and consistent at all times.

· Work with Finance and the Income Processing Assistant to ensure accurate and timely processing of donations, including scanning cheques, coding bank transfers and web donations, entering details in the CRM database, banking cash, setting up Direct Debits and acknowledging/thanking donors via email or post.

· Ensure all fundraising activity is compliant with relevant charity and statutory legislation, and the Fundraising Code of Practice

Person specification

Essential

Knowledge and Experience

· Demonstrable experience in a fundraising role

· Understanding and experience of developing and stewarding supporter relationships

· Experience of project management

· Experience of using a fundraising database to segment and select data, produce reports and analyse information

· Experience of copywriting to produce fundraising letters and other materials

Skills and aptitudes

· Strong research, analysis and numeracy skills

· Excellent attention to detail, taking pride in work at all times

· Excellent verbal and written communication skills with a professional telephone manner and the ability to adapt style appropriately

· Ability to work under pressure, manage time effectively and prioritise a varied workload

· Strong interpersonal skills and the ability to build relationships with a wide range of people from a variety of different backgrounds

· Competent IT skills in standard Microsoft packages (Word, Excel, PowerPoint and Outlook) and CRM/supporter databases

Personal attributes

· A confident self-starter with a positive approach who takes the initiative to get things done

· Highly organised with an ability to prioritise and work independently through a calendar of deadlines and goals

· Able to work collaboratively within a team, as well as with different colleagues from across an organisation

· Being compassionate, insightful and sympathetic to the challenges faced by people experiencing homelessness with a passion to help improve their lives

· Willingness to work flexible hours occasionally, for example at evenings and weekends

Desirable

· Experience of project managing direct marketing activities and campaigns.

· Experience of working with Mailchimp and Access Charity CRM

· An interest in developing skills and securing income from trusts and foundations

An exciting and challenging opportunity to lead and develop IT provision in the UK’s largest union.

The Head of IT Support is responsible for UNISON’s entire technology infrastructure, and provision of systems and services to all our staff, members and lay officers.

High-quality customer service to all our users is central to this role. To this end, you will ensure UNISON’s IT infrastructure is reliable and secure; that systems are modern and effective; and that we embrace innovation, taking advantage of new developments to further the union’s objectives.

The Head of IT Support controls a substantial budget (£10m), and needs to balance providing the best technological solutions for UNISON while ensuring members’ money is spent wisely for their benefit.

A team of in-house IT management and support staff will report to you. You will also manage our IT Managed Service provider, and direct relationships with suppliers of other IT services.

We are a youth movement that empowers refugees and migrants to flourish in the place that they call home.

There are thousands of young refugees and migrants arriving in the UK every year. We believe in the unbounded potential of these individuals and are driven to help them thrive. 

Our residential experiences are at the start of this journey, allowing us to create a space where we can build a community, teach leadership skills and spark ideas. With the right support, our ambition is to ensure that young refugees and migrants have the agency to take control of their own lives.

We are looking for a highly organised and proactive Administrator to support the smooth running of our Programmes and Operations. This role is essential in ensuring that our logistics, partnerships, and communications run efficiently, allowing us to reach and support more young people. You will work closely with suppliers, referrers, and our internal team to coordinate key aspects of our programmes.

RESPONSIBILITIES

Programme & Operations Support

• Support the coordination of OSH’s residentials, events, and programmes, ensuring logistics run smoothly.

• Arrange bookings (e.g. facilitators, venues, catering, transport) to ensure contracts and payments are managed efficiently.

• Assist in staff recruitment and volunteer management with recruitment, interview scheduling, onboarding, inductions, organising meetings and receiving feedback.

• Manage resources in our lock up (based in Hornsey)

Administrative & Organisational Support

• Maintain accurate records, databases, and documentation to ensure compliance and efficiency.

• Handle general inquiries via email and phone, acting as a key point of contact for external stakeholders.

• Support the team with minute-taking in meetings.

Partnerships & Referrals

• Communicate with referrers (such as youth groups, schools, social workers, and community organisations) to ensure young people are referred and engaged in our programmes.

• Support with phoning participants and referrers to support them to complete sign up forms where necessary

• Track and monitor referral processes, ensuring smooth communication and follow-ups with referrers to maximise participation at our events

• Maintain good relationships with external partners such as venues, facilitators, transport companies and other organisations we work with. 

Finance & Compliance Support

• Assist with financial administration, such as processing invoices, logging donations, and tracking expenses.

• Ensure OSH meets data protection and safeguarding requirements, keeping records up to date.

Other duties

• Getting involved in OSH events in the evenings and at weekends, including residentials. These are overnight trips from 2 to 5 nights

• Other duties as may be required from time to time

IDEAL EXPERIENCE

• Strong organisational and administrative skills, with the ability to manage multiple tasks.

• Experience in the charity, youth, or refugee/migrant sector.

• Excellent communication skills, both written and verbal.

• Confident in communicating with external partners, suppliers, and stakeholders.

• Proactive, with the ability to take initiative and problem-solve.

• Strong attention to detail and accuracy in maintaining records.

• IT proficient, including experience with email, spreadsheets, and document management.

• Knowledge of financial administration (e.g. processing invoices).

• Understanding of and commitment to data protection principles and maintaining confidentiality. 

• Ability to speak in other languages relevant to our community, including Arabic, Pashto, Farsi, Tigrinya, Amharic, and Oromo.

YOUR APPLICATION

We believe that diversity simply makes for a stronger team. We aim to create a workplace that is welcoming for all, inclusive of ethnicity, disability, age, religious belief, marital status, pregnancy, sexuality or gender. In order to reflect the ethnic diversity of our participants, we are particularly encouraging applications from applicants who come from global majority backgrounds, or applicants who have lived experience of seeking asylum.

Successful application is conditional on references and the passing of an Enhanced DBS check.

Overcoming imposter syndrome

At Our Second Home, we know that self-doubt can hold people back from pursuing opportunities they’re more than capable of excelling in. The term “imposter syndrome” is often used to describe this feeling—the belief that one’s accomplishments aren’t legitimate or that they don’t truly reflect effort or ability.

We want to encourage anyone who is passionate about our mission and eager to take on a meaningful challenge to apply for this role, even if you don’t tick every box on paper. We value the unique skills, perspectives, and experiences each individual brings and are committed to supporting the right candidate to grow, thrive, and make a lasting impact alongside us. You might be exactly who we’re looking for!

We are recruiting for a Pipeline and Contract Support Coordinator to join our team in London; the scope on this job involves….

Job Title: Pipeline and Contract Support Coordinator

Location: Homeworking with the requirement to occasionally attend our Head Office (Vauxhall)
Salary: £34,093.64 per annum
Contract type: Full-time, Permanent

Hours: 37.5

An exciting opportunity has arisen to join Refuge’s Development Team. The team focuses on working collaboratively with local and national commissioners to secure statutory funding for our national network of domestic abuse and gender-based violence/violence against women and girls (VAWG) support services; this involves competitive commissioning for all our services.

We are seeking a Pipeline and Contract Support Coordinator to support future sustainability, growth and development for Refuge within the violence against women and girls (VAWG) sector.  You will work as part of a dynamic Development Team, developing and coordinating our pipeline of new opportunities, and provide contract support for the grants and contracts that are held in the Development Team.

The post holder will be influential in securing new services and retaining existing services, which result in positive and lasting change for women and their children. Your role will primarily entail horizon scanning for new opportunities, maintaining a pipeline to monitor all relevant opportunities nationally, tracking commissioning trends, and ensuring that the team have all the relevant information required to assess new opportunities and make recommendations to Refuge’s Senior Leadership Team. You will also be required to support the collection, analysis and submission of the KPI data returns for the grants and contracts held within the Development Team.

This is an excellent opportunity to gain experience of the development function within this specialist sector.

Closing date: 9.00am on 5 June 2025

Interview date: 17 June 2025

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Role:  Direct Marketing Executive (acquisition)

Salary: £29,697 - £32,683 (England) £33,533 - £36,767 (including London weighting)

Closing date:04/06/2025

Hybrid/Working from home, with London based candidates expected to work in the London office 8 days a month

Note: The position is also available for an immediate start 

Our offer to you

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:

• Competitive salary and pension scheme
• 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
• Hybrid, Flexible working
• Cycle to work scheme Electric Vehicle Scheme
• Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
• Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping

About Us

This is a fantastic opportunity to join a team of over 1,416 employees and over 31,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning.  As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future. 

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response & Nighttime Economy) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.

Job Summary

Supporting the Direct Marketing Manager, you’ll play a key role in delivering growth in voluntary income through our direct marketing acquisition programme utilising a range of campaigns and products, both online and offline. Products include one-off donations, regular giving (including value-exchange/ sponsorship products) and lottery. You’ll also be responsible for the development, implementation, day to day management, evaluation, and delivery of our acquisition portfolio. 

About You

• You will have experience of running effective national campaigns using a variety of fundraising channels
• Demonstrable, relevant experience including digital, email, social media, direct mail, and telemarketing
• Strong organisational skills with the ability to effectively manage conflicting priorities
• Knowledge of google analytics as well as an understanding of fundraising regulator guidance, gambling commission compliance and GDPR. 

About the Role

• Manage the delivery of acquisition campaigns from concept through to evaluation, using data and insight to drive creative and production, drawing up schedules, and managing the approval processes.
• Work alongside the Content team to research and develop acquisition products, journeys and communications, gathering information, case studies and photos for use in all direct marketing campaigns.
• Manage relationships with external agencies including media houses, designers and printers; to negotiate costs and monitor performance
• Working collaboratively with a number of internal teams to ensure effective use of supporter profiling for delivery across a range of annual acquisition campaigns. 

Please see the job description for more detail (this can be viewed on our website or once you click apply)

If you are a current St John Ambulance employee, please apply here: Click here

For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below

We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups.  We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.

St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.

Treasures Foundation provides housing and support for women recovering from addiction, trauma, and involvement with the criminal justice system. We help women rebuild their lives through safe housing, access to essential services, and programmes focused on rehabilitation and long-term recovery. Our mission is to empower women to thrive in their communities and build a brighter future.

We are now seeking an experienced Waking Night Keyworker to oversee all aspects of our first stage housing during the night, based at our Newham, East London homes from 10pm to 8am. The main role is to support the residents in daily living activities of an evening and morning and be available for support throughout the night. Staff will also be expected to maintain professional development through online training and maintain the monitoring system ensuring it is up to date.

Key Responsibilities

The Waking Night Keyworker will report directly to the Specialist Support Manager and will play a critical role in maintaining the effective running of Treasures Foundation’s supported housing. The core responsibilities include:

Beneficiary support

· Support beneficiaries in the evening, communicating with them about their day or any difficulties that have arisen for them

·Take a holistic approach to support beneficiary needs, seeking and highlighting opportunities for change at the individual’s and project level

· Remain awake for the entirety of the shift, aside from a two hour break, ensuring you are available for beneficiaries to approach if needed

· Interact with the beneficiaries in the morning

· Verbal and written handover to staff in the morning

Reporting and Compliance

· Use on call if needed in an emergency

·  Ensure our monitoring system Lamplight is up to date

· Complete online training

· Gather data for monitoring and evaluation

Person Specification

The ideal candidate will have a passion for working in the charity sector. They will be proactive, solution-oriented, and able to manage competing priorities in a sometimes challenging environment.

Essential Skills and Experience:

·  Flexible attitude with the ability to understand and implement policies and procedures, keeping the beneficiary at the heart of the work

· Demonstrable experience of lone working in a similar environment

· Excellent organisational and time-management skills

· Strong communication skills, with the ability to present information clearly to other staff members

· IT literate

Desirable Skills and Experience:

· Evidence of trauma informed qualifications or experience

What We Offer

· The opportunity to make a meaningful impact in the lives of women recovering from addiction and trauma.

· A supportive and passionate team dedicated to creating lasting change.

· Opportunities for professional development through training and teaching.

· Therapy for staff

· Regular Supervision

Barnardo's Kickstart Futures Service; Floating Support for Care Leavers in Sutton.

Barnardo's, in partnership with The London Borough of Sutton, is providing a floating support service for Care Leavers with low to medium levels of support needs.

The service provides floating support to Young People across a range of properties located within the borough of Sutton, as well as a small number of Young People based elsewhere in the community, mainly around The London Borough of Sutton and neighbouring boroughs.

Some residents are Unaccompanied Asylum-Seeking Young People (UASYP), or survivors of Human Trafficking, who are over the age of 18.

The service delivers key work support to each Young Person on an individual basis and additional group work sessions for property residents. Key work sessions are scheduled in collaboration with the Young Person. Key work hours will be delivered flexibly to meet the needs of the Young People and include regular evenings and weekends in order to fit around college and/or work schedules for Young People who are engaged in Education, Employment or Training.

We are now seeking to recruit new project workers, with experience of working with Care Leavers, to help us grow this exciting new service. We would welcome applications for as and when part time workers.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. 

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. 

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.  More details on Barnardo's pay framework can be found upon application. 

Benefits

Workplace Offer: What it means for you

The world of work has changed. We are understanding of what works best for our colleagues both current and future as we look to embrace this new way of working. Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, at one of our Collaboration Hubs or any combination of these.

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
• The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer

*T&C's apply based on contract

About Barnardo's

We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.

Our basis and values

The successful candidate will join our busy Governance team, reporting to the Head of Governance and working closely within a core team of two officers and two senior officers. 

As a Senior Governance Officer, you will provide high quality governance support to the senior executive, Board and Committees as well as other stakeholders across the Fund engaging pro-actively with other teams and stakeholders across the Fund.  You will have a good understanding of governance in the public or voluntary/charity sector and be able to quickly familiarise yourself with the Fund’s complex governance framework.  You will be expected to use your knowledge and judgment to provide prompt and high-quality advice and feedback. 

You will show leadership in identifying, implementing, and maintaining effective governance processes and best practice, bringing changes where needed. 

A team player you will take pride in your work and the work of the Governance team. 

Day to day responsibilities will include:

• You will work strategically, managing complex meeting schedules and governance processes. 
• You will be attentive to the needs of the business and be customer focussed.
• You will ensure Fund governance processes and procedures are proactively and effectively managed and supported.
• You will establish strong networks across the Fund to ensure you understand and respond to the needs of stakeholders.
• You will be able to write clear information and minutes in a prompt manner.
• You will be recognised across the Fund as a reliable resource on governance matters, providing guidance and support as needed.
• You will be expected to manage your workload effectively, work autonomously, and consistently deliver high-quality outputs under tight deadlines.
• You will provide advice to Governance Officers and support their development.
  
  The ideal candidate:

• You will have experience of working in governance, or a governance-related position. 
• You will be reliable, highly responsive, flexible and maintain high attention to detail and pro-actively identify and address gaps.
• You will be able to manage multiple priorities, handling complex schedules, and ensuring that all tasks are completed efficiently and on time.
• You will have excellent communication skills to convey complex information clearly and concisely, both in writing and verbally, to a range of customers including senior stakeholders.
• You will be experienced and skilled in writing quality meeting minutes promptly after meetings. 
• You will have the ability to work well in a team environment, collaborating effectively with colleagues to achieve common goals.

The role is hybrid and UK based. However you will be able to travel to London for team’s meetings and occasionally to other locations within the UK to support governance meetings when required. 

Interview Date: 27th May onwards - two stage - online/face to face

Location: UK - Hybrid working with a requirement to occasionally travel to the London office and other locations in England and across the UK to support meetings when needed. Work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices, these are Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle and Newtown

On application, please align your supporting statement to the criteria below

Essential criteria

• Demonstrate a good understanding of governance processes and requirements through prior experience working in a similar role in the public or voluntary/charity sector.
• Have strong communication skills, verbal and written, and excellent organisational skills.
• Have experience in supporting and engaging with senior stakeholders, with the ability to show initiative and lead in some areas of work.
• Demonstrate a proactive and adaptable approach and the ability to think innovatively to solve problems.

Desirable criteria

• Knowledge of public sector governance and environment.
• Experience in working collaboratively within a team and supporting others.
• Understanding of project management.

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

We're a growing organisation with 605 employees, 4000 volunteers and a projected income of £43m.  Guided by the Parkinson’s community, we’ve shaped our strategy ‘Every Parkinson’s Journey’ for 2023 to 2026’.  Our strategic aims are focused on improving access to health and care; improving our community offer and continuing with our groundbreaking research.

About the role

Our people are critical in helping us to achieve our strategic aims. We want to continue to develop and maintain a culture that is empowering, where all staff and volunteers feel supported and valued. 

We are looking for an experienced Head of People to deliver both strategic leadership and operational excellence across all people functions. 

Leading a team of 11, you will provide strategic business partnering and support across the organisation, ensuring the quality of experience and wellbeing of everyone that works at Parkinson’s UK, driving forward a culture of listening, and supporting our people to embrace and deliver change. 

What you’ll do:

• Lead, coach, mentor and develop the People team and People Partners to deliver the operational and strategic people requirements across the entire people portfolio

• Work in partnership and provide coaching, direction and support to Executive members (including the CEO) and leaders to enable them to deliver their teams plans and strategies

• Provide professional people advice, guidance and support with an up to date employment law input on a wide range of strategic and operational people issues. This will include leading on complex areas of change and providing guidance on employee relations cases

• Manage the people and establishment budgets and plans, setting the annual process ensuring effective financial control through the monitoring and review of the monthly management accounts.

• Work in partnership with the Associate Director of People & Culture in delivering the strategic agenda, People & Culture Strategy.

What you’ll bring:

• Proven experience working as a People lead that includes, strategic Business Partnering and organisational change and restructures 

• Demonstrable experience of managing complex employee relations issues including disciplinaries, grievances, appeals and performance management. This includes ETs and the interpretation of legislation for the purposes of internal policies and advice 

• Proven experience of coaching and leading teams of professionals 

• Experience of influencing and challenging executives within an organisational setting 

• Ability to resolve difficult situations and problems that are people focused with proven attributes and approaches to reach logical, fair and inclusive outcomes 

It’s a particularly exciting time to be joining Parkinson’s UK as the Board and Executive Leadership Team will be starting to shape our new strategy for 2027 onwards.  We would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

As well as flexible working hours, this role is offered on a flexible contract giving you the opportunity to also work from home up to two days a week. You’ll be required to cover your own travel expenses to the office.

Interviews for this role will be held on:

• 04 June - for a brief 1st stage interview

• 16 June - for a 2nd stage interview and assessment process

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.