Service manager jobs in birmingham
We are looking for a Sector Development Lead to drive growth and impact in the primary education sector at a pivotal moment for the Leadership Skills Foundation.
This newly created role comes at an exciting time: we’re expanding our programmes, deepening partnerships, and rolling out a refreshed brand.
You’ll play a key role in helping us reach more young people and maximise our impact.
As Sector Development Lead, you’ll lead income generation and customer growth in the primary sector. From designing integrated sales and marketing strategies to delivering outreach and events, you’ll champion our offer and act as a trusted sector voice - shaping offers that meet the needs of schools, empower learners, and delight our customers.
We’re seeking someone with experience in sales, sector development, or programme growth, with a proven ability to achieve ambitious targets. You’ll bring creativity and confidence in delivering outreach campaigns across both digital and in-person channels, underpinned by a strong understanding of the UK education system, particularly with insight into the primary sector.
Thriving on building relationships and influencing stakeholders, you’ll use data and insights to inform decisions and adapt approaches. Alongside these skills, you’ll be a collaborative team player and a compelling storyteller, able to balance strategic thinking with hands-on delivery as well as passion for creating meaningful opportunities for young people.
If you’re an experienced development professional who thrives on spotting opportunities and delivering results, we’d love to hear from you.
Role purpose:
Drive the growth of the primary education sector, leading on centre acquisition, income generation, and customer experience.
Develop and deliver integrated sales and marketing strategies, including digital lead generation, network development, key segment outreach, and data-led campaign planning.
Act as the sector lead, using insight to shape positioning, monitor market maturity, and influence internal and external strategy for long-term impact.
Key responsibilities:
Planning
Shape and deliver the Primary Sector Development Plan.
Sales & growth delivery
- Drive income and centre growth targets across all relevant programmes.
 - Develop tailored acquisition and conversion strategies by segment, including cold outreach, warm lead nurture, events, and campaigns.
 - Track and report against sector income targets, centre growth metrics, lead conversions, and ROI using dashboards and data analysis.
 
Marketing and lead generation
- Design and test sector-wide digital campaigns in collaboration with marketing teams and, where relevant, external agencies.
 - Manage audience segmentation, personalised journeys, email marketing, and paid social media campaigns targeting school leaders, MATs, and parents.
 - Plan and deliver events related to the Primary sector and represent the organisation externally when required.
 - Contribute towards content strategy across case studies, impact stories, webinars, and sector PR/editorial opportunities as required.
 
Customer Experience (CX) & retention
- Lead on sector-specific centre onboarding, retention strategies, and cross-sell pathways.
 - Be responsible for mapping and reviewing the customer journey, reducing friction for customers, and removing internal barriers.
 - Develop Customer Experience led comms plans to ensure consistent, high-quality touchpoints that support relationship building and long-term value.
 
Collaborate across teams and support innovation
- Contribute to team planning meetings, training sessions, and department-wide initiatives.
 - Support the induction of new team members and contribute to a collaborative, learning-focused team culture.
 - Be an engaged member of the Engagement and Marketing Directorate and carry out any other reasonable duties as requested by the Head of Business Development.
 
Skills, experience, and knowledge
Essential
- Proven experience leading sales, sector development, or programme growth.
 - Experience in designing and delivering multi-channel marketing or outreach plans, ideally across digital and in-person formats.
 - Demonstrable success in achieving income and acquisition targets within a complex stakeholder environment.
 - An understanding of education systems in the UK, particularly the primary sector.
 - Experience of working on your own initiative, taking a pro-active approach to your work.
 - Strong communication and interpersonal skills.
 - High level of presentation skills to external stakeholders.
 - Experience of data management and analysing insight to inform decision making.
 - An ability to network, influence and build relationships with key stakeholders and customers.
 - Collaborative mindset with the ability to build strong working relationships across teams
 - Ability to use Microsoft Office programmes comprehensively to support customer interaction and information presentation.
 - An ability to prioritise your workload and focus on importance of tasks.
 
Desired
- Experience with campaign management tools and marketing platforms (e.g., HubSpot, Mailchimp, Google Ads, LinkedIn Campaign Manager).
 - Experience working directly with or selling into primary schools, MATs, or local authorities.
 - Strong understanding of the UK primary education landscape, including MATs, independent schools, and local authority priorities.
 - Understanding of education inspectorate frameworks, and how they impact school decision-making.
 - An understanding of awarding body function and responsibilities.
 
 
The client requests no contact from agencies or media sales.
All NASUWT employees receive an excellent benefits package:
• Salary £39,462 rising to £44,921 per annum
• 35 hours per week (Monday – Friday)
• 49 days leave inclusive of closure days and public holidays
• Defined Benefit Pension Scheme
• Hybrid Working
• Based in Rednal, Birmingham
We are seeking an experienced and proactive People and Development Officer to join our People and Development team. This is an exciting opportunity to play a key role in supporting managers and employees across our National and Regional Centres and Head Office.
As a People Partner, you will provide professional, high-quality advice and support on a full range of people matters, ensuring fair, consistent and effective people management across the organisation. You’ll work closely with managers to deliver practical HR solutions, support employee wellbeing, and contribute to the continuous improvement of our people services.
The successful applicant is likely to:
• be a CIPD qualified (or working towards) HR professional with experience of coaching and advising line managers on a range of people related issues across the whole employee lifecycle;
• be able to successfully collaborate with a range of different stakeholders, including senior managers and trade union representatives;
• ideally have some experience of supporting Reward related activity or projects;
• show a commitment to equality, inclusion and diversity;
• have excellent organisational, written and verbal communication skills;
• be willing to travel across the UK occasionally.
The NASUWT is committed to equality and will particularly welcome applications from women and members of minority ethnic communities to this post as they are under-represented at this level within the organisation.
Closing date for receipt of applications: 13 November 2025
Please ensure you read the Guidance for Applicants, Job Description, Person Specification and Conditions of Employment before submitting your application.
REF-224 880
Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.
Job DescriptionYour Role in Our Vision
We’re looking for a proactive Finance Business Partner to deliver a high-quality, customer-focused finance partnering service. You’ll play a key role in supporting strategic and operational decision-making through expert financial insight, modelling, and analysis.
Key Responsibilities
- Act as a trusted partner to senior leaders supporting operating plans, strategic decisions, and identifying opportunities to maximise impact and value.
 - Develop complex financial models, forecasts, and long-term plans challenging assumptions and enhancing understanding of financial risk.
 - Design and deliver clear, insightful financial performance reports and commentary.
 - Provide financial training to non-financial managers, empowering confident and informed decision-making.
 - Build strong relationships across the organisation from budget holders to accounting operations with occasional national travel.
 
What You’ll Need
- Proven finance partnering experience in a complex or multi-division organisation.
 - Excellent analytical skills with the ability to translate numbers into clear, actionable insight.
 - Advanced Excel and strong financial modelling capability.
 - Confident communicator with the ability to engage and influence non-financial stakeholders.
 - Strong relationship-building and customer-focused mindset.
 - A recognised accountancy qualification (ACA, CIMA, ACCA, or CIPFA) and degree-level education (or equivalent).
 - Bonus points for experience in the charity or not-for-profit sector and a track record of driving continuous improvement.
 
Please see the full job description
Application Process
As part of your online application, you will be asked for a CV. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role. Please cite your preferred location.
Close date for applications: Sunday 2nd November 2025 (We reserve the right to close this advert early should we recieve a high volume of suitable applications. We strongly encourage early applications to avoid disappointment)
Salary: up to £55,000
Contract: Full time, perm
Based: UK Based with occasional travel into offices and hospices when required
Benefits you’ll LOVE:
- Flexible working. We’re happy to discuss flexible working at the interview stage.
 - 25 days annual leave (exclusive of Bank Holidays)
 - Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
 - Loan schemes for bikes; computers and season tickets
 - Continuous professional development opportunities.
 - Industry-leading training programmes
 - Wellbeing and Employee Assistance Programmes
 - Enhanced bereavement, family friendly and sickness benefits
 - Access to Blue Light Card membership
 - Subsidised Eye Care
 
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments.
Additional InformationMarie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]
About the Role
Neuroendocrine Cancer UK is entering an exciting phase of growth and development. To make the greatest difference, we need to grow in a way that is structured and sustainable, and that’s where you come in.
We’re looking for our first Director of Operations: a strategic, hands-on leader who can turn vision into action and passion into plans. Working closely with our new CEO, you’ll ensure that our people, systems, and processes all work together to deliver effectively for the communities we serve.
This is a unique opportunity to shape the organisation’s future. You’ll combine strategic oversight with operational delivery across key areas including HR, finance, compliance, governance, IT, and organisational processes. As a senior leadership team member, you’ll strengthen internal systems, support staff and make sure day-to-day operations align fully with our mission, values, and strategic goals.
Ultimately, you will help build the strong foundations and infrastructure that enable Neuroendocrine Cancer UK to grow sustainably, deliver high-quality services, and deepen its impact for the communities we support.
About the Charity
We are Neuroendocrine Cancer UK. We exist to address the unmet needs voiced by the neuroendocrine cancer community, supporting patients and their loved ones with the physical and psychological burden of neuroendocrine cancers. Through awareness, research, better funding and support, we can give our community the attention it deserves
Our vision is for a world in which people know how to recognise, diagnose, treat, care for, and cure patients with neuroendocrine cancer.
We are a Charity driven by strong values of equity, excellence, collaboration, honesty, transparency and integrity.
Key Responsibilities
- Operational Oversight and Delivery
 
- Lead and manage a small in-house operations team (2 staff members) and oversee the work of external consultants as required to deliver operational plans aligned with strategic goals. 
 - Drive the successful delivery of existing services, overseeing day-to-day operations, ensuring services are delivered efficiently and to a high standard while supporting the implementation of new initiatives and improvements.
 
- Ensure systems and processes are fit for purpose and support delivery of strategic goals. 
 - Management and maintenance of the Salesforce system.
 - Maintain oversight of service development, ensuring it reflects user feedback and sector innovation (with Directors/Managers).
 
- Lead audits and evaluations to ensure service effectiveness and continuous improvement.
 
2. Governance and Compliance (working with CEO)
- Maintain compliance with all relevant legislation, including safeguarding, data protection, and health & safety.
 
- Develop and oversee policies and procedures that uphold good governance, safeguarding, GDPR, digital governance, and ethical standards.
 
- Act as Designated Safeguarding Lead (DSL) and Data Protection Officer (DPO).
 
- Provide assurance to the CEO and Board on compliance and operational risk.
 
3. Financial Stewardship and Operational Management
- Support the CEO in ensuring financial sustainability.
 
- Oversee day-to-day budgeting, financial reporting, and grant management.
 
- Ensure timely processing of payments, payroll, and contracts.
 
- Support income generation through sound financial planning and operational oversight. 
 - Review all processes, procedures & delegations and suggest updates as necessary.
 
4. People and Organisational Development
- Support the CEO to recruit and induct staff.
 
- Work with CEO to oversee HR matters including performance management (with HR support).
 
- Prioritise staff wellbeing, engagement, and professional development.
 
- Support the CEO in succession planning and building organisational resilience.
 
5. Service Quality and Improvement
- Work with relevant management team to ensure high-quality service delivery aligned with user needs and feedback.
 
- Monitor performance and report on impact to CEO and trustees.
 
- Drive operational improvements and support the development of new initiatives.
 
6. Insight, Data, and Continuous Improvement
- Collect, analyse, and report operational data to support decision-making.
 
- Oversee monitoring, evaluation, and audits to ensure accountability and learning.
 
- Support research and innovation projects by ensuring operational systems are robust and effective.
 - Work with the board & CEO to review all processes, procedures & suggest updates as necessary.
 
Person Specification
About you
You’re an experienced operational leader who thrives on making things work — strategically, efficiently, and with people at the heart of it all. You know how to turn plans into action and are equally comfortable shaping systems, managing budgets, or guiding a team through change.
You bring strong leadership experience, a deep understanding of good people management practices, and sound knowledge of compliance, safeguarding, and data protection. You’re confident managing financial systems and overseeing budgets, and you know how to balance strategic thinking with hands-on delivery.
You’re at your best in collaborative, purposeful environments — someone who communicates clearly, builds trust, and helps others do their best work. You’re also pragmatic and calm under pressure, able to bring clarity and stability as the organisation grows and evolves.
Above all, you’re motivated by purpose. You share our commitment to the mission and values of Neuroendocrine Cancer UK, and you want to use your operational skills to help an organisation with real impact go even further.
Essential
- Proven experience in operational leadership and management
 
- Strong knowledge of people management practices, compliance, safeguarding, and data protection.
 
- Experience of managing budgets and overseeing financial systems.
 
- Strong line management and team development, with the ability to lead staff and volunteers.
 
- Excellent communication and organisational skills.
 
- Ability to balance strategic thinking with hands-on delivery.
 
- The ability to lead through change and embed new ways of working effectively.
 
- Commitment to the mission and values of the charity.
 
Desirable:
- Experience in a small charity or nonprofit organisation.
 - Experience of charity governance
 - A relevant qualification in safeguarding, HR, or data protection
 - Experience managing Salesforce or similar CRM systems
 
Why Work With Us?
- Be part of a small, passionate, and values-driven team making a tangible difference.
 - Shape the future of the organisation at a pivotal stage of growth.
 - Take on a broad and varied leadership role with the chance to influence across all areas.
 - Receive support for professional development, training, and personal growth.
 - Enjoy a remote and flexible working environment.
 
To support and inform patients and families from diagnosis, enabling access to the best care and treatment.
The client requests no contact from agencies or media sales.
About the opportunity
Working closely with the Fundraising Manager and Head of Philanthropy, you will support a range of fundraising activities, most predominantly researching new avenues for funding within trusts, foundations and corporate partners, completing grant applications, carrying out communications and reporting to existing funders and raising the profile of the charity through representing Action Tutoring at funder or networking events. This is a fantastic opportunity to gain experience in the world of fundraising activities, working with a passionate, committed and driven team.
Closing date: Sunday, 30th November 2025
Interviews: Wednesday, 10th and Thursday 11th December 2025
Start date: Monday 1st February 2026
Contract and hours: Fixed term 12 month maternity cover contract. We are open to 0.6FTE to 1FTE for the right candidate. We offer flexible hours with 9.30-4 as core hours. A full working week is 37.5 hours.
Location: This role is remote. The candidate can be based anywhere in the England. Our London office address is: x+why, 8-10, Fivefields, Grosvenor Gardens, London SW1W 0DH. Occasional travel may be required for this role.
 
Duties and responsibilities
- Research new opportunities for Action Tutoring to explore for fundraising and carry out initial enquiries to determine suitability to apply to trusts and foundations.
 - Prepare and submit grant applications to suitable trusts, foundations and corporates, carrying out careful research to ensure the applications are as strong as possible and include relevant data and case studies.
 - Work alongside the Corporate Partnerships Team to encourage corporate support through donations or grants.
 - Identify and lead on local fundraising opportunities in Action Tutoring’s nine key regions, for example researching and submitting applications for local grants and to local businesses.
 - Research and determine suitability of profile raising opportunities or awards for Action Tutoring to apply to, such as corporate Charity of the Year opportunities, the Third Sector Awards and Charity Awards.
 
A full list of duties and responsibilities can be found in the job description attached to the BreatheHR advert.
Person specification 
Qualifications criteria:
- Previous experience in fundraising, or transferable experience that shows strong writing skills.
 - Right to work in the UK.
 
We are looking for some of the following attributes, though you might be more experienced in some areas than others: 
- Outstanding communicator; strong written and verbal communication skills; able to make an exciting and compelling case for support.
 - Creative and ambitious.
 - Proactive and tenacious personality; willing to seek out and pursue opportunities.
 - Highly organised; able to prioritise, multi-task and manage work to deadlines.
 - High computer literacy.
 - Adaptable and open to learning and feedback.
 - Committed to equality, diversity and inclusion.
 - Committed to promoting and safeguarding the welfare of children.
 
You will be likely be more successful in this role if you have: 
- Prior experience of fundraising work, particularly if it is within trusts and foundations. This could be in a paid role, or on a voluntary basis or as part of work experience.
 - Experience of building relationships with stakeholders.
 
Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.
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This role provides expert, strategic advice to BSPD on national policy and system-level issues affecting children’s oral health. The Special Advisor will support the Executive and Council through horizon scanning, policy analysis, and strategic guidance on relationships with government, NHS England, and other external stakeholders.
This is a non-trustee, non-media-facing advisory position, working behind the scenes to inform BSPD’s policy priorities and strengthen its evidence-based advocacy.
                Please submit the following:
- A short CV (maximum three pages) outlining relevant professional and policy experience.
- A covering statement (maximum 1 page) explaining your suitability for the role and motivation for applying.
            
The British Society of Paediatric Dentistry (BSPD) is the national society dedicated to improving the oral health of children from birth to 16.
The client requests no contact from agencies or media sales.
Harris Hill is delighted to partner exclusively with Consumers International, the only global membership body for consumer organisations, to recruit their new Director, Fair Digital Finance.
Consumers International unites over 200 member organisations in more than 100 countries. As the independent voice for consumers worldwide, it works with Members and partners to advocate for safer, fairer, and more sustainable markets, from digital goods to financial services, from data protection to consumer rights in the digital economy.
This is an exciting full-time role offered on a fully remote basis. The post is a fixed-term contract (3 years with possibility for extension, subject to funding).
This is a pivotal and entrepreneurial leadership role at the heart of Consumers International’s global programme on digital finance. The Director will shape and deliver the next phase of the Fair Digital Finance Accelerator – the organisation’s flagship global initiative to strengthen consumer protections in instant interoperable payment systems and related digital financial services. Working closely with the Director, Digital Rights, you will drive internal synergies and ensure alignment across teams, while leading a global programme that influences regulators, financial service providers, and policymakers. You will manage and grow an international team, build new initiatives and partnerships, and secure resources that sustain and expand the reach of Consumers International’s work. Representing the organisation in high-level forums, you will also champion innovation in consumer advocacy and ensure tangible impact in markets around the world.
We are seeking a strategic and confident leader with deep expertise in digital finance and consumer protection. You will bring a track record of delivering complex international programmes that drive measurable change, from regulatory reform and research initiatives to global advocacy and coalition-building. Skilled at navigating multi-stakeholder environments, you will be comfortable engaging with consumer associations, foundations, regulators, and financial service providers alike. Entrepreneurial and creative, you will thrive in a fast-moving, collaborative setting, able to translate strategic vision into concrete outcomes. Above all, you will bring the foresight, integrity, and influence to position Consumers International as the trusted global voice for consumers in the digital finance space.
To apply, please submit your up-to-date CV by 09:00 (UK time) on 13 November 2025. As applications will be reviewed on a rolling basis, we encourage early submissions, as the vacancy may close ahead of the stated deadline. Shortlisted candidates will receive the full job pack, be invited to a role briefing, and asked to provide a tailored cover letter.
Please note that only successful applicants will be contacted with further information.
As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics.
Team: Community Veterinary
Location: Remote based in the South West/Wales/West Midlands with significant travel
Work pattern: 35 hours per week
Salary: Up to £63,142.93 per year
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Community Veterinary Surgeon:
- To support the Chief Veterinary Officer in the development and delivery of veterinary services throughout the Charity with specific responsibility for the South West/Wales and the West Midlands.
 - Support centre and volunteer site management through visits, conferences, and meetings to ensure effective operations and adherence to veterinary and welfare standards.
 - Collaborate with the Chief Veterinary Officer and other vets to develop and implement unified policies for cat welfare, treatment, and homing, with Trustee approval.
 - Assist in training and educating volunteers, staff, vets, and the public; deliver presentations and work with Education and L&D teams to enhance training programs.
 - Provide veterinary-related support and guidance to centres, volunteer sites, regional vets, the complaints department, and the Helpline.
 
About the Community Veterinary team:
- We are a team of 4 Community Veterinary Surgeons who are all regionally based providing veterinary advice to the Cats Protection network across the UK
 - The Community Veterinary Surgeons report into the Senior Community Veterinary Manager
 - We are all remote workers but successfully support each other through weekly catch-up meetings, in-person meetings and a strong team ethos of collaboration and case discussion
 - We support many other teams across the organisation involved in the welfare of our cats in care. These teams include our operational colleagues, the cat welfare team and our team of regional behaviourists
 
What we’re looking for in our Community Veterinary Surgeon:
- Experience of working in small animal veterinary practice with associated shelter/charity experience
 - Sound, current knowledge of feline medicine, contextualised care, animal welfare, veterinary medicines legislation
 - Degree in veterinary medicine
 - Must be currently registered with the Royal College of Veterinary Surgeons to practice in the UK
 - Able to work accurately and under pressure
 
What we can offer you:
- range of health benefits
 - 26 days’ annual leave plus bank holidays, increasing with length of service
 - Salary Finance, which empowers you to take control of your financial wellbeing
 - and much more, which you can learn about
 
Interested? Here’s how to apply:
Application closing date: 6th November 2025
Virtual interview date: w/c 17th November 2025
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If successful, your recruitment journey will include:
- anonymised application form
 - virtual interview with a presentation
 
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Making a better life for cats, because life is better with cats
                                
                    Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about working in partnership to drive change and make a difference to the City of Birmingham?
Join us at an exciting time of growth and transformation as Birmingham City FC continues to make waves on the world stage. The Foundation harnesses the power of football and sport to improve the lives of tens of thousands of people in Birmingham, helping our community grow alongside the football club. We are proud to be “more than football.”
The role
The Marketing Officer is responsible for two key areas of delivery, splitting their time equally between supporting the PR and Marketing Manager to deliver key campaigns for the Foundation, and leading on the marketing services for the flagship sustainability project, Blues Go Green.
From working across all departments to support on promoting campaigns and overseeing website updates, to being the point of contact for our partner organisations for Blues Go Green, this job will provide an insight into all areas of marketing within the football industry.
Birmingham City FC Foundation has won a 4 year National Lottery funded project entitled ‘Blues Go Green’.‘Blues Go Green’ will engage the collective footprint of Birmingham City FC and the Foundation, working with partners to reduce climate emissions and increase environmental justice through solution driven change.
The Person
As a strong influencer and team player, you will be delivering an exciting marketing interventions that that will leave a legacy for years to come. You must have a project management mindset and experience with excellent communication and stakeholder management.You will be able to demonstrate not only the results of successful projects. You will be an ambassador not only for the Foundation but also for Birmingham City FC with strategic partners and groups throughout the West Midlands.
The successful candidate will be able to demonstrate marketing campaigns they have led or been involved in. have experience of successful partnership work and a clear aptitude for building strong positive relationships. Experience of working with various IT and media platforms including project management software, Excel to a high standard and CRM software.You are known for your professionalism, influence, flexibility and positive attitude.
The client requests no contact from agencies or media sales.
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			 Senior Grants Officer Location: Fully Remote Salary: £30,000 per annum Vacancy Type: Permanent Closing Date: 14 Nov 2025 About The Role An exciting opportunity has arisen to join The Forward Trust as a Senior Grants Officer, working fully remotely to grow and maximise income from trusts, foundations, and other grant-giving organisations. As a key member of our passionate and target-driven Fundraising Team, you’ll identify and engage new funders while strengthening relationships with existing supporters, securing vital income for our life-changing and life-saving services across prisons and communities throughout the UK. The Forward Trust empowers people to break the cycles of addiction, crime, and poor mental health. While much of our work is government-funded, our Fundraising Team raises around £2.5 million per year from charitable sources. Many of our staff have lived experience of recovery or the criminal justice system, bringing authenticity and impact to everything we do. Your Role 
 About You You’ll bring proven experience in grant fundraising, strong relationship-building skills, and the ability to write clear, persuasive proposals. You’ll be organised, collaborative, and motivated by making a tangible difference in people’s lives. With a new strategy, team structure, and CRM system in place, it’s an exciting time to join our mission-driven, supportive, and fun fundraising team. You will be required to travel to our Head Office in London once a month. Start date: 5th January 2026 About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. 
 To Apply If you feel you are a suitable candidate and would like to work for the Forward Trust, please click apply to be redirected to their website to complete your application.  | 
		
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Finance, FJ and Operations Director
Lead the transformation of finance
IRO £61,000 | Remote-first | Full-time | Reports to Co-CEO
Charity Finance Group (CFG) is seeking a visionary Finance, FJ and Operations Director to drive innovation, collaboration and excellence across our organisation and the wider charity sector. This is a rare opportunity to lead an organisation and a movement that's reshaping how finance empowers social impact.
About the role
As Finance, FJ and Operations Director, you’ll work closely with our two Co-CEOs to deliver CFG’s mission: championing financial sustainability for charities. You’ll lead the strategic and operational delivery of our Finance Journey framework—a bold, sector-defining initiative that transforms finance professionals from technicians into strategic leaders.
This role blends internal leadership with external influence. You’ll oversee key functions including finance and governance, HR, digital/IT and business development,—ensuring CFG’s internal systems and external offerings are aligned with our strategy, values, and member needs.
Your Impact
• Shape and deliver CFG’s Finance Journey strategy across the organisation
• Lead cross-functional teams to elevate performance and maturity
• Represent CFG to media, government, partners, and sector bodies
• Inspire a mindset shift across the finance community—from operational to transformational
• Support income generation through strategic partnerships and product development
Key Responsibilities
Strategic Leadership
• Champion a culture of learning, inclusion, and continuous improvement
• Contribute to CFG’s strategic planning and organisational development
• Provide strategic leadership across the organisation and support the board
Operational Oversight
• Lead finance, governance, HR, digital/IT, and business development teams
• Deliver robust financial analysis, reporting, and resource planning
• Ensure CFG’s finance function meets evolving business needs
Finance Journey Integration
• Embed the Finance Journey ethos across CFG’s products, services, and internal practices
• Collaborate with communications, learning, and membership teams
• Shape new offerings—training, events, assessments, leadership programmes
Stakeholder Engagement
• Build relationships with sector experts, partners, and members
• Represent CFG in forums, steering groups, and collaborative initiatives
• Share your expertise and catalyse sector-wide transformation
Internal Collaboration
• Work closely with Co-CEOs and the Director for Engagement
• Champion joined-up leadership, planning, and performance monitoring
• Foster a culture of inclusion, learning, and innovation
Location & Flexibility
• Remote-first: work from home or a suitable location near you
• Quarterly staff away days and ad hoc in-person events (travel costs covered)
Relationships
• Reports to Co-CEO
• Member of the Leadership Team
• Manages business development, HR, and digital teams
About CFG
Our vision is a world where financial excellence empowers every charitable and social purpose organisation to drive positive impact. The Finance Journey is our flagship framework—designed to help finance professionals evolve from technicians to strategic leaders.
________________________________________
Ready to lead a movement that’s changing the face of charity finance?
Apply now and be the catalyst for sector-wide transformation.
How to Apply
If you would like to be considered for this position, please take a look at our recruitment pack on the next page, and apply with your CV. We have a series of questions for you to answer succinctly, but we do not require a covering letter. The deadline for applications is Midday on Monday 10 November, and shortlisting will take place in the following week, with interviews to follow shortly after.
Please email us with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.
Benefits of working at CFG
- 25 days' annual leave per year in addition to bank holidays, increasing to 28 days after three years of continuous service (pro-rata if part-time).
 - An extra three days' leave for the office Christmas closure.
 - Wellbeing closures where the whole organisation takes a break.
 - Time off for personal health appointments.
 - Hybrid and remote flexible working options.
 - Four paid volunteering days every year.
 - Health cash plan via HSF.
 - Enhanced sick pay, as well as enhanced parental and adoption leave policies.
 - Continuing personal development - learning and development opportunities both individually and organisation wide, such as a mentor/coach, training courses and conferences.
 - Auto enrolment to the Personal Pension Plan where CFG will contribute twice your contribution to the scheme up to 10%.
 - Access to interest-free employee loans or salary advances.
 
CFG promotes remote-first working, although we do have office space at our registered address in Bermondsey, Southwark, SE London for those team members who prefer an office setting. We expect all of our team members to attend all staff, directorate, or team anchor days on a regular basis in London. All-staff anchor days are currently quarterly, and directorate and smaller team anchor days are organised on an ad hoc basis. If you have any questions about this we'd be happy to chat about our in-person expectations with you.
Please note that attending our flagship events will be required for this role, as well as work outside core hours occasionally as part of our events programme.
CFG is a charity that supports all charities to make the biggest difference possible. We do this by supporting them to make the most of their money.
                    The client requests no contact from agencies or media sales.
Cranstoun offer a wide range of services across England, including community-based and residential substance use services, supported housing, specialist services for young people and families and carers, and domestic abuse services.
Our skilled and compassionate teams work with service users, families, and communities, helping them to make positive changes. We’ve been making a difference since 1969 by combining our expertise with innovative approaches and putting people at the heart of what we do.
Our Domestic Abuse Housing Solutions Service provides housing-related support for individuals threatened by domestic abuse. We support people to find suitable alternative accommodation and emergency accommodation. We also work with key strategic partners to help address other social related issues, such as benefit/welfare reform processes, helping to maximise people’s incomes, signposting to relevant primary and secondary health care services and more.
As Housing Support Worker, the successful applicant will be expected to:
- Process referrals according to local procedures
 - Support service users who attend drop-in sessions
 - Deliver expert advice and assistance on homelessness within a domestic abuse context
 - Undertake initial inquiries into a person’s eligibility and homelessness/threatened with homelessness status making referrals to appropriate safeguarding agencies for people with no recourse to public funds.
 - Administer housing need assessments and conduct extensive investigations to fully understand and respond to survivors housing and additional support needs.
 - Develop, update and review Personal Housing Plans (PHP) with survivors. Set out and agree on realistic tasks with the survivor and ensure the PHP remains relevant whilst homelessness prevention and relief duties are owed
 - Using effective case management skills to timely prevent and relieve homelessness. Where homelessness cannot be prevented, support the arrangement of suitable Temporary Accommodation (TA) and First Night Placements.
 - assess and manage risk.
 - maintain accurate records using a provided lap top computer.
 - understand the importance of maintaining professional boundaries.
 - ensure safeguarding protocols are followed.
 
Female applicants only. Due to the nature and context of the work, having the particular protected characteristic is an occupational requirement and the application of the requirement is a proportionate means of achieving a legitimate aim.
All posts are subject to an enhanced DBS Disclosure.
Closing Date: 9 November 2025
We are looking to appoint an Administration Lead to join the team.
Learning Disability England works hard to be a member led organisation. This role plays an important part in the day-to-day workings of the organisation by leading on the administrative management of memberships and financial functions, as well as supporting projects and events led by other members of the team. The Administration Lead’s contribution will ensure that we deliver a national movement for change and a network for members and partners.
For more information about the role, and for an application form, please download the application pack.
About Us
We are a small staff team of 7 people mostly working part time. All of us are home based and work flexibly. Annual leave entitlement is 27 days plus Statutory Holidays pro rata.
There are different lead roles in the team but being small we support each other and work with members and partners to achieve as much as can together.
Learning Disability England is a membership organisation that brings together people with learning disabilities, family members and people in paid roles to make a difference together.
Being led by what is important to our members is central to how we work. Working closely with the Representative Body and other team members to support being member led is an important part of all our jobs.
Diversity matters to us. We particularly welcome applications from people from Black, Asian or minority ethnic backgrounds as they are currently underrepresented in our organisation.
Closing date for applications is 13th November 2025 at 8am.
We will be conducting online interviews on the 20th November 2025
The client requests no contact from agencies or media sales.
Job Description
Job Title:  | Family Support Worker  | 
Location  | RMC operates four branches located in Birmingham, Wolverhampton, Walsall, and Dudley. The successful candidate will be based at the Birmingham, or Wolverhampton site and will be required to travel to all branches as needed. This is an in-person, on-site role with no hybrid or remote work options available  | 
Reporting To:  | Deputy Regional Resettlement Manager  | 
Salary and benefits:  | £23,500-£25,000 (dependent to experience) Additional Benefits: · Company-matched pension scheme · Employee assistance program · Health and wellness support · Mental health resources · Comprehensive training and opportunities for career advancement  | 
Hours:  | 35 hours per week, Monday to Friday, from 9:00am to 5:00pm.  | 
Contract:  | Fixed term till 31 March 2026  | 
Annual Leave:  | 21 days + 1 concessionary day and 8 Bank Holidays  | 
About the Role
The Refugee and Migrant Centre is seeking a dedicated and compassionate Family Support Worker to join our Resettlement Department. As part of our mission to assist refugees and migrants in overcoming barriers to integration, this role will play a key part in helping newly arrived refugees settle into their new communities with confidence and independence.
RMC is a well-established charity with over 25 years of experience working with vulnerable refugees and migrants. We provide a range of services, including immigration advice, housing support, welfare assistance, and employment guidance. Our work ensures that refugees and migrants receive the necessary support to become equal citizens in the UK.
Purpose of the Role
The Family Support Worker will support newly arrived refugees and their families, enabling them to navigate the complex challenges of settling into the UK. Working closely with our multi-skilled resettlement team, you will deliver holistic support to refugees across a range of services, including welfare benefits, housing, health, education, and employment. You will also play a key role in empowering families to build their confidence, independence, and long-term integration into the community.
Main Duties and Responsibilities
Client Support & Case Management:
- Manage a caseload of newly arrived refugee families, providing tailored support to meet their specific needs.
 - Conduct home visits and orientation sessions to welcome clients to their new community and complete holistic needs assessments.
 - Develop Personal Integration Plans for each household on a quarterly basis, helping them set goals for long-term independence.
 - Coordinate support with external agencies and specialists to address clients’ needs, ensuring seamless service delivery.
 - Support families with housing, welfare benefits, education, healthcare, and employment.
 - Assist with registration for healthcare services (GPs, dentists, opticians) and support with medical assessments.
 - Facilitate access to education for children and English for Speakers of Other Languages (ESOL) classes for adults.
 - Provide guidance on immigration matters and ensure the correct paperwork is in place, including registering for Biometric Residence Cards and supporting welfare benefit applications.
 - Ensure clients are financially supported by applying for relevant welfare benefits and assisting with mandatory reconsiderations as required.
 
Integration & Independence:
- Help clients develop the skills and knowledge to achieve independence, focusing on self-sufficiency and integration into the local community.
 - Support families in securing suitable accommodation, liaising with landlords, housing providers, and relevant stakeholders.
 - Provide ongoing orientation on UK systems, including financial rights and responsibilities, social services, and community resources.
 - Encourage social integration by organising outings and community events to foster connections with local services and other refugees.
 
Partnership Working & Community Engagement:
- Work closely with a range of internal and external stakeholders to ensure that refugees have access to the services and support they need.
 - Act as the lead contact for other agencies involved in supporting your clients, ensuring a collaborative approach to case management.
 - Promote the long-term integration of refugees by identifying and facilitating opportunities for engagement with mainstream services.
 
Administrative & Reporting Duties:
- Maintain accurate and up-to-date records of client interactions and case progress, ensuring compliance with organisational policies.
 - Provide written reports and case updates as required by the Resettlement Coordinator and Manager.
 - Contribute to the development and improvement of services based on monitoring and evaluation feedback.
 
General Responsibilities:
- Uphold RMC’s values, principles, and policies, including those related to equal opportunity, confidentiality, and impartiality.
 - Attend team meetings, training sessions, and contribute to service development initiatives.
 - Provide feedback and suggestions for service improvements to ensure the best outcomes for refugees and migrants.
 - Carry out other duties consistent with the nature of the role and in support of the Resettlement Department’s objectives.
 
Person Specification
Essential:
- Experience working with vulnerable individuals, particularly refugees or migrants.
 - Strong understanding of the challenge’s refugees faces during resettlement and integration.
 - Proven ability to manage a caseload and create detailed support plans.
 - Experience in working with external agencies and coordinating services for clients.
 - Excellent communication skills, both verbal and written, with the ability to engage effectively with refugees, stakeholders, and service providers.
 - Ability to manage sensitive and complex cases with a person-centred approach.
 - Knowledge of UK welfare benefits, housing rights, and immigration services.
 - Ability to maintain accurate records and use IT systems to document casework.
 - Cultural competence and a commitment to diversity, equality, and inclusion.
 - Ability to work flexibly and independently, including delivering outreach services.
 - Fluent in Farsi/Pashto and English.
 
Desirable:
- Experience working within a multi-disciplinary team, supporting volunteers to achieve client outcomes.
 - Knowledge of community languages (particularly relevant to refugee populations) would be advantageous.
 - Experience in delivering outreach support to families in their homes and community settings.
 - Full UK driving licence and access to a car.
 
Flexibility
To achieve the objectives of this role, a degree of flexibility is essential. The post holder may be required to undertake duties not specifically listed above, provided they fall within the scope of the role and are appropriate to the pay grade. Accordingly, this job description will be reviewed periodically in consultation with the post holder to ensure it continues to reflect the responsibilities and duties of the position accurately.
Equal Opportunities
We are an equal opportunity employer and welcome applications from all suitably qualified candidates, regardless of gender identity or expression, ethnicity, nationality, religion or belief, age, sexual orientation, disability, or any other protected characteristic. We recruit and develop our people based on merit and their commitment to achieving positive outcomes. We are dedicated to creating an inclusive and supportive workplace where everyone can thrive.
Closing date: Tuesday, 30 September 2025, by 5:00 pm.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Please note that if you require employer sponsorship to extend your right to work in the UK, the Refugee and Migrant Centre is not able to support visa sponsorship.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Twins Trust
Twins Trust is at the heart of the multiples’ community, supporting families with twins or triplets, influencing the healthcare system and campaigning on behalf of our community.
Multiple birth families face unique challenges and we’re there for them, every step of the way. With over 40 years’ experience, we tailor our services to our families’ needs.
Twins Trust has over 15,000 members who access our amazing community, information and courses and exclusive discounts.
Fundraising Officer
This is an exciting opportunity to join an ambitious and talented fundraising team
We are looking for an experienced Fundraising Officer to join our small and friendly fundraising team. You will support the High Value Partnerships Manager and Community & Events Fundraising Manager, both of which are already well-established income streams with lots of great potential. It’s a great opportunity to work across varied income streams including Corporate, Trusts & Grants, Community, Fundraising Events and Individual/Regular Giving.
Contract: Permanent
Hours:  37 hours per week (negotiable for the right candidate)
Flexibility: We are a flexible employer and most of our staff are juggling things (including caring for multiples!) We are great at making jobs work around life.
Salary: £24,000 - £27,000 
Reports to: High Value Partnerships Manager 
Work location: Hybrid/remote. Office space in London Bridge, although entirely remote option is fine. Travel to partner meetings/events will also be required.
Closing date: Midnight 5th November 2025
Interview dates: Interviews will be virtual and take place in October/November on a rolling basis
Purpose of the role
- Reporting to the High Value Partnerships Manager you will provide support across our two priority Fundraising streams – Community Fundraising (Community, Events and Individual/Regular Giving) and High Value Partnerships (Trusts, Grants, Corporate and Sponsorship).
 - Conducting prospect research (Corporate and Trusts/Grants) creating a pipeline of targeted opportunities, and submitting applications for lower level funding
 - Providing excellent relationship management to those in our community who fundraise for us, whether that’s as a Regular Giver or Marathon runner
 - Providing support to the Manager planning Fundraising Events, recruiting participants, attending and cheering on our fundraisers and thanking our supporters
 - Accountable for delivering our annual raffle and ongoing Lottery programme
 - Support the wider Development team with admin relating to Fundraising
 
Ideal candidate
The ideal candidate will have experience either in supporting the delivery of High Value partnerships or Community Fundraising. They will be able to demonstrate how they have researched partnerships and/or submitted funding applications, providing excellent stewardship and creating meaningful partnerships that lead to long term support for the charity.
Person specification
Essential
- Experience of donor stewardship
 - Excellent relationship building skills
 - Ability to research and find vision aligned funders
 - Ability to project manage the delivery of partnerships and/or events
 - Excellent writing, communication skills and attention to detail
 - Able to collaborate with a team of various disciplines or work independently as required
 - Ability to multi-task and manage several different priorities at once
 - Enthusiasm for the issues we work on
 
Desirable
- Working understanding of admin processes relating to fundraising
 - An understanding of GDPR in relation to fundraising
 - Experience working in a CRM (Microsoft Dynamics experience a plus)
 
Twins Trust is the only UK-wide charity dedicated to improving the lives and wellbeing of families with twins, triplets or more.
The client requests no contact from agencies or media sales.
                
                
                
                
                
                
                
                
                
                
                
                
                
                
                        
                        
                        