Service Manager Jobs in Bloomsbury, Greater London
ABOUT THE ROLE
We are hiring an Area Manager to provide management and oversight for services which span across the Royal Borough of Kensington and Chelsea (RBKC). Our services provide 154 units of accommodation to people experiencing homelessness and have complex needs. The services are 24 hour supported accommodation sites. You will have the overall responsibility to deliver the highest standards of service quality, performance and improvements across your services through excellent leadership and embodiment of our SIG values.
As the Area Manager, you will lead the team to deliver exemplar Trauma Informed support to our residents and participants. The current team you will directly manage:
- Deputy Manager x 3
- Activities Coordinator x 1
- Resettlement Manager x 1
Rota: Monday to Friday 9am to 5pm, flexibility required to meet service needs, based across all RBKC services under your area
The in-service leadership team support a team of frontline Support Mentors and Peer Support mentors to deliver dynamic and flexible person centred support aimed at empowering our residents to make and sustain positive change.
Benefits, including Non-Contractual Perks
- 25 days annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
If you have the passion, creativity, and tenacity to make a real difference in people's lives, challenge stigma and make our communities safer, we would love to hear from you!
ABOUT YOU
We are an organisation which embraces differences and encourage our staff to bring their professional but authentic selves to work! We're looking for someone who is driven to provide high quality, effective, and person centred support to staff, colleagues, residents and participants, someone who thrives working in a team but can also work independently using their own initiative! You need to be confident in leading a motivating a team, being able to be proactive and adaptable and maintain a high morale within the service. We look for compassionate, supportive and empowering leaders who are comfortable working in a fast-paced and constantly changing environment! If this sounds like you, take a look at our full JDPS and apply now!
OVERVIEW OF KEY RESPONSIBILITIES
Line Management and Leadership
- Provide high quality support, leadership and line management to staff, offer guidance, support, and advice to the team and support them to perform to the best of their abilities.
- Provide leadership and management throughout the full employee lifecycle.
- Hold regular one to ones and team meetings to support effective teamwork and communication. Facilitate a culture where constructive challenge is welcomed.
- Proactively embed a culture of learning, development, reflection, and evaluation in a psychologically informed environment.
Service Delivery
- Manage the overall day-to-day operational delivery of your service, working directly with your team, colleagues, residents and participants, as well as other stakeholders to provide a high-quality, holistic service which meets the needs of our residents.
- Ensure service responsibilities and requirements are carried out effectively. This includes but is not limited to; welfare checks, risk assessments, support sessions, safeguarding checks, training and development, and other responsibilities required for effective service delivery.
- Support the team to carry out their day to day duties and responsibilities, offer guidance and support as necessary.
- Work proactively to ensure the service and team meet and exceed Key Performance Indicators, and work in line with professional codes of conduct.
- Empower residents and participants to make decisions to take control over their lives, by creating an enabling environment.
- Be part of the operational on-call Rota for providing out-of-hours support across the operations directorate.
Risk Management
- Follow relevant risk assessment and management procedures, share relevant information with others as necessary.
- Ensure all case recording and information is accurately recorded in a timely manner, ensuring confidentiality and GDPR.
- Champion, and act as a point of reference for safeguarding concerns within the service(s). Ensure all staff attend relevant safeguarding and training and use knowledge to coach and advise the team.
Property and Housing Management
- Ensure the accommodation in which residents live is clean and maintained to a high standard
- Ensure all repairs and maintenance issues are correctly reported and managed through to completion.
- Ensure a provision of high quality housing management service is provided to residents.
Financial Management
- Manage the service budget and review monthly management accounts: Set budgets and ensure resources are maximised.
- Promote effective cost control mechanisms and other financial activities.
- Maintain financial management within the service.
Other
- Some of what else is included: Contract management and Internal auditing, admin, and general other duties as required.
Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. Please refer to the JDPS attached for more information.
KEY CRITERIA
What we are looking for:
- Understanding and/or experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours
- Experience of working with and engaging with diverse groups of people from varying backgrounds
- Previous experience in people management and development
- IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software.
- Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
- Understanding of Housing Management, including voids and evictions
What we would like, but not essential:
- Understanding, knowledge, and/or practical application of key legislation – Equity, Diversity, and Inclusion, Mental Health, Criminal Justice, Social Care, and Housing, and Health, Safety and Environment
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
WORKING FOR US
ABOUT US
Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Our Values
Ambition – Eager to succeed and to accomplish as much as possible for our people
Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential
Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff
Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right
Service Manager | Care Manager | Social Care Manager | London | West London | Royal Borough Of Kensington And Chelsea | RBKC | Part - Time | Full- Time | Flexible Hours | Night Shift | Day Shift
Job Title: Domestic Abuse Support Worker
Location:Based at Bede House, 351 Southwark Park Road SE16 2JW, with work at various sites in Southwark. Due to the nature of the work, this is not a remote/working from home role.
Hours: Up to 35 hours/week (excluding lunch break). Schedule may vary according to the organisation’s needs. The role covers the normal core office hours of 9:00 am to 4:30pm, Monday to Friday. TOIL may be granted for extra hours worked, in advance and by agreement with the service manager.
Pay grade: Starting point 7, rising to point 11 (£15.85/hr - £16.78/hr at April 2024) with experience
This post is subject to an enhanced DBS check.
This post is open to women only as this is considered to be a Genuine Occupational Requirement under Schedule 9, Part 1, of the Equality Act (2010).
The client requests no contact from agencies or media sales.
Service Manager: Complex Needs Women's Service
Our client, a leading homelessness charity based in London, are looking for a Service Manager to lead a team of Support Workers in a complex needs service for homeless women in a central London borough. The service supports up to 18 female rough sleepers referred to service by local authorities, street outreach services and StreetLink.
Candidate duties:
- Line managing a staff team of up to 8 staff including both day and night support workers in a service with a total of 18 clients
- Conducting staff supervisions, appraisals and performance management
- Working with the service director to deliver the support required for clients both operationally and day to day
- Liaising with external stakeholders and promoting the service across the borough
Candidate needs:
- 2 years experience in line managing staff ideally in a complex needs service for clients experiencing homelessness
- Experience of staff performance management
- Excellent communication skills
- Experience of building links and relationships with external support providers and local authority housing services
- A DBS certificate issued within the last 12 months or registered to the online update service
If you are interested in this position, please apply as soon as possible or contact us immediately.
Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job title: Clinical Services Manager – IRIE Mind
Responsible to: Director of IRIE Mind
Salary: Starting salary is £36,684.61 per year (Full-time equivalent), (S02-SP32a) which equates to £21,521.64 per year at 22 hours per week.
Hours: 22 hours per week
Contract type: Permanent
Location: The Hub, Homerton Row, Hackney, E9 6ED
Benefits: See supporting documents for information on benefits.
An exciting opportunity has arisen at Mind CHWF to join our IRIE Mind service as a Clinical Service Manager. The role involves working alongside the Director, assisting in the day-to- day running and management of the Wellbeing Centre and its strong team in the delivery of our specialised service. Under the direction of the Director, you will be responsible for the therapeutic management and co-ordination of the Centre at IRIE Mind, including the support, line management and supervision of sessional staff in offering therapeutic interventions, service development and the involvement of Clients in the quality-of-service provision.
About Mind in the City, Hackney and Waltham Forest:
We are a multi-disciplinary provider of specialist mental health services and a part of the Mind Federation.
We promote both recovery from ill health for people with recurrent and enduring mental health difficulties and early intervention for those at risk of developing mental health issues, or who struggle with common mental health conditions.
We currently support around 5,000 people a year through a variety of services focusing on psychological, social, economic and workplace wellbeing, and support minoritised communities.
Our values are:
Connected: Creating a compassionate and supportive community.
Fair: We strive for equity- no-one’s needs should go unmet.
Brave: We walk with people, offering help by doing what works – proven or new.
Working with Mind CHWF means you’ll be part of a dedicated, passionate, and professional workforce who cares about the work they do and make a real difference to the lives of the people in the City of London, Hackney, and Waltham Forest.
We are committed to actively becoming anti-racist in everything we do. This is a critical priority for Mind CHWF. We embrace diversity and understand that being an inclusive organisation that recognises different perspectives, will enable us to provide excellent services.
We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.
Those with lived experience of Mental Health are encouraged to apply.
Value-based Recruitment:
We know that for various reasons, not everybody who can successfully perform in a role, performs their best under traditional interview/selection procedures. We are therefore seeking ways to further breakdown barriers in our recruitment & selection process.
Shorted-listed candidates will be provided with some questions to help them prepare for the interview.
How to apply:
For more information on the vacancy and how to apply, click the ‘Apply’ button - Please note that we are unable to consider incomplete applications.
The closing date is by 30th April 2024, however, please do not delay applying as this advert may close before the stated deadline if we find a suitable applicant for the role.
We are a disability confident employer. All applicants with a disability, who meet the minimum essential short-listing criteria are guaranteed an interview. If this applies to you, please let us know in your application.
Your privacy and the security of your data is our top priority. Please take a moment to read through our applicant’s privacy notice.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient CQC Registered Service Manager to join our Learning Disabilities service in Hammersmith & Fullham.
£42,000.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
As a Registered Service Manager (RSM) you will be responsible for ensuring your service is well led, maintains high quality standards, is financially robust and that your staff team are well developed and motivated.
You will be responsible for ensuring that all support is delivered in compliance with Look Ahead's policies and procedures. You will be responsible for the effective management of all aspects of service delivery and effectively managing all stakeholder relationships in partnership with the Head of Service. You will ensure that Positive Behaviour Support is embedded in the service and provide ongoing coaching and support to allow staff/deputy manager(s) to effectively deliver person centred support to customers.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
Leadership Accountabilities:
* Ensure the PBS framework is imbedded in service delivery with ongoing staff competency assessment and training
* Successfully lead and motivate your team to ensure the championing and ongoing maintenance of a positive performance culture within your service.
* Responsible for ensuring your service is well led, that customers are safeguarded against harm or abuse, and that your team delivers person centred support according to each customer's individual requirements.
* Work to continuously improve staff competence, ensure ownership of all staff issues and speedy and effective conflict resolution - this includes but is not limited to staff supervision, coaching, team meetings, reflective practice and training.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Have extensive leadership and CRM experience
- Will be familiar with PBS Framework/Capable Environments
- Have the ability to motivate staff to deliver excellent services
- Be fundamentally calm and resilient, will not let emotion adversely affect them or obscure their judgement
- Be practical and methodical
- Have excellent organisation skills and be able to work effectively under pressure
- Thrive on change and enjoys dynamic diverse environments
- Be respectful, articulate and sensitive in style of communication
- Be motivated towards excellence and improvement of personal performance
- Have the ability to cope positively with challenging and diverse behaviours
- Enjoy social interaction and the company of others, joins in local activities to encourage customer involvement
- Have good financial and business acumen
- Be able to work as part of a team as well as being self motivated
What you'll bring:
Essential:
Knowledge of Safeguarding, MHA, DOLs, MCA and regulatory frameworks
Understanding and experience with CQC inspection framework and regulations
Educated to degree level or equivalent
Desirable:
Other relevant professional memberships and/or specialist qualifications
Holds relevant Health and Social Care management qualification - eg QCF Level 5
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full job description.
Home-Start Southwark works with families who are pregnant or have children under 5. Our core work is to provide weekly support from a trained peer volunteer or worker empowering families to make changes to improve their lives. The way we support families continues to have relationships at its core – we believe, and our work proves, that the confidence and resilience gained by having someone standing alongside you offering encouragement and support, can make a huge difference to parents and children. Being a parent is difficult regardless of circumstances and many of our families are facing several additional challenges.
Our ambition is to continue to develop outstanding services that meet the needs of our community; if you want to be part of our future, we would love to meet you to discuss this further.
Main Purpose:
- Work closely with the Chief Executive to develop and evolve Home-Start’s services in response to changing needs, informing the strategy for our family support and development of services.
- Provide vision, direction, and leadership to motivate staff and volunteers to deliver high-quality services that make a measurable positive difference to children and their families.
- Manage the HSS Family Support Team, coordinating and quality assuring their work.
- Collaborate with multi-agency partners to deliver evidence-based interventions that support parenting and prevent need escalating, including structured programmes and group work.
- Be a Designated Safeguarding Lead for the charity.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
WHO WE ARE
We are a leading mental health charity on a mission to support Londoners with mental health challenges find and remain in good employment as part of their mental health recovery journey. We have been changing lives for almost 30 years and we have just secured a large contract, submitted in partnership with Shaw Trust and Smart London, to provide Employment Advisors to support NHS Talking Therapy teams across West London. This is therefore an incredibly exciting time to join a thriving organisation at the beginning of an innovative mental health support service.
THE OPPORTUNITY
We are now inviting suitable candidates to apply for the role of Service Lead. This position will manage a team of around 20 Employment Advisors (EAs) and Senior Employment Advisors (SEAs). The role will be guided and supported by a Head of Services, as well as Twining’s established and experienced Senior Leadership Team and Trustees.
THE OFFER
In return we offer a friendly and supportive working environment, flexible working, career development opportunities, a comprehensive training and induction programme, a generous holiday entitlement and competitive financial rewards. We also practice what we preach in terms of creating a positive working environment to support our own employee’s wellbeing.
Working format – based at NHS Talking Therapy sites, as well as some possibility of working from home
THE ROLE – SERVICE LEAD
You will be responsible for the ongoing day to day leadership and management of the Employment Advisors (EAs) and Senior Employment Advisors (SEAs) in Talking Therapies service across Ealing, Harrow and Hounslow.
You will liaise with managers, clinicians and GPs across the NHS primary care pathways to ensure that services are coordinated and pathways into, and out of, the service are managed effectively and efficiently.
You will ensure the service operates in line with national guidance related to Employment Advisors in Talking Therapies and gives consideration to wider disability employment and retention support models, whilst striving to achieve and maintain national best practice in this field.
You will ensure the team develops in a manner that facilitates clients being referred to the service quickly, so they do not remain unsupported whilst on sick leave, and then support them to return to work swiftly (where appropriate), or to follow the destination that is best suited to their circumstances, enabling individuals to achieve positive service experience outcomes.
You will work in partnership with key stakeholders and contract managers.
This role will require someone experienced in leading the delivery of a mental health support programme, whilst managing and meeting commissioner performance expectations.
SERVICE LEAD RESPONSIBILITIES AND DUTIES
1. To develop and manage the Employment Advisors in Talking Therapies Service, providing high quality, timely assessment and support interventions, including signposting for specialist external advice such as ACAS, welfare benefits advice, union or specialist employment law advice.
2. To have specialist knowledge and understanding of employment support and retention to be able to promote an early intervention model, which predominately focusing on supporting people into their preferred job choice, supporting them to remain in work, or enabling them to gain early access to advice and support to reduce the risk of not starting or losing their employment.
3. To manage the performance activity, data quality and service delivery of the team and ensure they provide an integrated and effective service.
4. To ensure the staff have an understanding of the process and philosophy of the positive benefits that work can have on an individual’s health, as well as understanding the benefit of early intervention and support for those at risk of losing their employment due to poor mental health, disabilities, health conditions or issues at work.
5. To oversee the development of new initiatives within the Employment Advisors in Talking Therapies Service in line with national best practice and planning capacity for the team to meet the anticipated increases in demand for the service as a result of changes in the economy or incidence of poor mental health.
6. Ensure the service works within national and locally agreed frameworks and develop key performance indicators if none exist.
7. To ensure that the team has appropriate arrangements in place to guarantee that efficient, effective, equitable and economical services are provided to all clients.
8. To respond to complaints and suggestions from clients and carers in accordance with policies and procedures, and to participate as appropriate in the investigation of complaints, grievances, significant events and disciplinary manners in accordance with polices and present the outcome of the investigations to the relevant personnel.
9. To lead the team in the development of knowledge, ideas and work practice.
10. To monitor the workload and performance of team members using electronic systems to monitor performance.
11. Provide reports to senior managers and stakeholders regarding activity and exception reports for information.
12. To provide regular line management supervision to members of the team.
13. Ensure all team staff receive annual Appraisals and have personal development plans in place.
14. To participate in own Appraisal to ensure development and planning.
15. To agree and monitor explicit performance targets with staff relevant to service delivery.
16. To monitor staff sickness and absence and offer appropriate counselling or appropriate actions.
17. To recruit new staff to vacancies that may arise within the service.
18. To promote and foster good relations with other teams and agencies and stakeholders, ensuring that any issues are addressed at the earliest stage.
19. To ensure that full and appropriate use is made of information systems and that all relevant activity and intervention is recorded appropriately to enable access to information regarding individual clients and also aggregated data.
20. To attend regular management and planning meetings, workshops and conferences relating to health issues and employment, as appropriate.
21. To remain well informed about the national agenda for Employment and Retention, health and social care, and the economic picture.
22. To keep abreast with current best practice in the field and continue to foster a network of specialist support for those who are employed but need support.
23. To make presentations, where appropriate, to staff, clinical colleagues or management groups regarding current national or local issues.
24. To implement and support any performance management systems agreed by senior managers. To regularly monitor and audit systems and records to ensure compliance with procedures and standards.
25. To take note of and, where appropriate, act upon any external audits or reviews that are of relevance to the team.
26. To take responsibility for the efficient use of resources within the team.
27. Provide the team with specialist advice for more complex cases as required.
28. To undertake any other duties of a similar nature consistent with the responsibilities of this post and as required by your manager.
The role holder must also:
1. Pass a Disclosure and Barring Service (DBS) check at an Enhanced level.
2. Possess excellent IT skills, including familiarity with Microsoft Office software, as well as experience updating and maintaining databases.
3. Maintain accurate and up to date records of activity and outcomes in line with service performance requirements, ensuring the IT database is up to date and paperwork compliant.
4. Receive regular supervision and training to meet individual, team and organization’s needs.
5. Contribute to the development of a service that is locally responsive and supports minority/disadvantaged communities.
6. Comply with and actively promote all Twining policies and procedures including Equality and Diversity, Safeguarding, Data Protection and the Health and Safety at Work Act 1974.
This job description is intended to provide a broad outline of the main duties and responsibilities only. The post holder will need to be flexible in developing the role in conjunction with their line manager.
The role will receive comprehensive training at induction, and ongoing career development and support as part of a structured performance programme thereafter.
The client requests no contact from agencies or media sales.
Here at Peabody, we have an opportunity for a Team Manager (Young Persons Service) on a permanent basis for two new Ofsted Registered Supported Housing Schemes in Lambeth, due to open in June 2024.
You, as the Team Manager will support a team of Housing Support Workers to support our young customers to remain in their home and take an active part in the community. Both schemes are part of Peabody's well established Young Persons and Complex Needs service in London and will provide temporary housing for young people who are homeless aged between 16 to 17 years.
These schemes will be supervised 7 days per week, 24 hours per day and are a 15 minute walk from one another.
What we’re looking for:
- Are you experienced in providing support as a senior support worker or as a team manager to people who have experienced trauma and have complex and challenging support needs?
- Do you have any previous experience in the housing support sector and a good knowledge of statutory and community services?
- Do you have some experience of managing and motivating a team to deliver a high-quality support service?
- Do you have experience of assessment and management of individual needs and risks?
- Are you able to communicate respectfully with and about people respecting the dignity and diversity of the people you are working with?
- Do you have any experience of working jointly with other agencies and liaising with statutory organisations?
- Do you have a genuine desire to help our young customers connect with their community, demonstrating kindness, empathy, a positive attitude, energy, and enthusiasm?
- Do you have good IT skills to include use of Microsoft office and can maintain electronic records, with attention to detail?
If so, this role is perfect for you!
A bit about the role:
As a Team Manager (Young Persons Service), you will support your team of Housing Support Workers and our young customers living in our supported housing properties. You and your team will help support our young customers with all aspects of their tenancy, supporting them to be independent, helping them to reach their goals, to flourish and thrive. You will care about their human rights and protect these where they are challenged.
Put simply, if you've ever wanted a job where you can make a meaningful impact on your team and our young customers lives, this is it.
Some of the key results for the role include:
- Leading and managing your team by carrying out regular supervisions, team meetings, training, and staff development.
- Positive role model for support staff modelling good practice, advising on and intervening in, complex and/or high-risk cases.
- Taking an active lead in ensuring we are compliant with our regulators (Ofsted and Lambeth Council).
- Ensuring your team carry out needs and risk assessments and flexible personalised support plans.
Key requirement:
You will be required to subscribe to the DBS Update Service and this annual membership will be repaid to you.
A bit about us:
It started over 160 years ago with one man’s desire to improve the lives of poverty-stricken Londoners. Today, we have 107,000 homes and 220,000 residents across London and the Home Counties and around 20,000 care and support customers. But the desire remains the same – to create homes and communities where people can flourish.
Here are just a few of the benefits of working at Peabody:
- Up to 25 days’ annual holiday plus bank holidays
- Flexible benefits scheme, including options for Healthcare, Dental care, Critical illness cover, vouchers, technology scheme and access to a discount portal.
- 4 x Life Assurance
- Competitive salaries that are benchmarked regularly against current market rates
- Professional development by access to "paid for" apprenticeship programs and qualifications
- Two additional paid volunteering days each year
- Family friendly policies
- Up to 10% pension contribution matched 1:1
Prospectus is delighted to partner with New Hope, a well-established and growing organisation based in Hertfordshire, which supports people who are experiencing homelessness or have recent experience of homelessness, to recruit for an Emergency Accommodation Service Manager. New Hope support people through their intervention and outreach work, rehabilitation and recovery provision and their busy Emergency Accommodation service.
As the Emergency Accommodation Service Manager, you will take responsibility for the overall strategy and continuous development of the service, alongside New Hope’s Leadership Team. You will develop a culture of external collaborative partnerships with organisations and individuals in the statutory, charitable, and private sectors, including local authorities, the police and mental health services.
In this role you will develop strong working relationships with New Hope’s other service managers, strengthen and further the application of the principles of Trauma Informed Care and Psychologically Informed Environments.
The ideal candidate will thrive in challenging situations and will have the energy and drive to develop New Hope’s Emergency Accommodation into the best possible service it can be – providing excellent short-term personalised support to people who are experiencing homelessness.
Able to see the big picture and develop strong working relationships both internally and externally, you will create a vision and strategy for the service and then ensure goals and targets are met.
Focused on enabling people to move on from the Emergency Accommodation, you will be self-aware, compassionate, non-judgemental, and have a strong degree of emotional intelligence. You will have excellent skills in communication, prioritisation, and administration. You will be able to inspire, motivate, and encourage your staff team enabling them to grow and develop in their roles. You will be able to respond flexibly, confidently, and professionally to any challenges which arise.
If you are interested in finding out more information about this new opportunity, please register your interest and submit your CV by clicking 'apply now' below. Applications will be reviewed, and interviews scheduled with the client, on an on-going basis.
At Prospectus, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application. If you are enthusiastic about working with a fantastic charity that makes a real difference in people's lives, we would love to hear from you!
Location: Barnet
Discipline: Care and Support
Job type: Permanent
Salary: £32,500 per annum
Expiry date: 01 May 2024 23:59
Are you looking for a meaningful career? Would you like the opportunity to become a dedicated manager, helping individuals with learning disabilities live the best life possible?
As a Deputy Service Manager at Hft you’ll be supporting adults with learning disabilities to live the best life possible. Supporting the Service Manager, you will be responsible for nurturing and inspiring those coming to work for Hft to help ensure we have the best staff teams offering great support services. This role also offers great opportunities for career progression to help you develop your knowledge and skills.
Hft is a charity that supports adults with learning disabilities. We believe in a world where anyone with a learning disability can live within their community with all the choice and support they need to live the best life possible. We are looking for people who are naturally caring and compassionate and align with our values.
As the Deputy Care Home Manager you will support the CQC registered manager to oversee a supported living service providing the regulated activity of “personal care” to individuals within their own home within the Barnet area of London. We currently support individuals within their own homes across 3 blocks of flats and a small amount of smaller properties based within the community.
We offer
- Annual Leave: 33 days (including 8 days statutory bank holidays)
- Wage incentives: 20% bank holidays’ allowance with an increased rate of 50% for Christmas Day, Boxing Day and New Year’s Day. 10% Overtime allowance for hours worked over 37.5 per week.
- Training: Access to award winning training and development
- Wagestream: Allows you to flexibly access your pay throughout the month and utilise a range of financial support, through its dedicated app
- Aviva Digicare + workplace: Access to wellbeing services including health checks, Digital GP and mental health support.
- Discounted mobile ‘phone contracts. As an Hft employee, you’ll be able to take advantage of Vodafone’s Employee Advantage programme, giving you up to 30% off.
- Care Friends: Employee referral app – earn money for referring your friends to work for Hft.
- Free life assurance – 3 x your annual salary
- Family friendly policies – term time only contracts, part time, annualised and compressed hours. Generous return to work bonus following maternity leave
and more
About the role
Alongside the Service Manager, you are responsible and accountable for monitoring, maintaining and providing the highest standards of clinical and personal support and service delivery, while promoting independence and choice to the people supported in the service. You will support the Service Manager to manage and ensure the delivery of the service’s key quality and safety priorities by holding delegated responsibility in key areas of the day-to-day running of the supported living activity/service. You will also have delegated responsibility for the direct supervision and line management of a team of support workers. As a senior member of the team, you will promote and lead good practice at all times, doing all you can to make sure that the people we support and their colleagues come to no harm and that the people we support are satisfied with the level of support they receive by acting as an
exemplary role model.
As a Deputy Service Manager, flexibility is important for both you and for the service. You will be required to do on-call shifts during out of office hours. You will be expected to work 20% of your total weekly hours on shift across your assigned services and will be able to role model all aspects of a support worker role duties and responsibilities. Following your time on shift, and in general practice at all other times, you will have responsibility for reporting back to the Service Manager and for maintaining a continual dialogue loop of feedback that focuses on quality, and continuous improvement and learning and ensuring the smooth operation of the allocated group of services.
A full UK driving licence, with access to your own vehicle, is essential for the role.
About you
- You will have significant, recent experience at a front-line management level in field of learning disabilities in regulated services which may have included being a Registered Manager
- You will have knowledge of legislation and guidance relating to adults with learning disabilities, CQC regulations and Health and Safety issues.
- You need good IT skills and experience of maintaining records to be a success in this role.
- You need to hold a Level 5 Diploma in Leadership and Management for Adult Care or hold a level 3 diploma and be willing to undertake this level 5 apprenticeship qualification within an agreed reasonable timescale of 18 months as part of a development plan
- You will have the ability to lead and manage people and be a role model in all aspects of people leadership especially performance
- If you have the passion for delivering high quality care and support services to people with learning disabilities and you want to make a difference to enable people to live a more fulfilling and independent life – then this is the role for you.
For more information on the role and responsibilities, please refer to the job description & person spec.
STRICTLY NO AGENCIES PLEASE
We reserve the right to close this vacancy early should we receive sufficient applications.
Hft's usual terms and conditions apply. Hft is committed to equal opportunities and welcomes applications from all sections of the community. As a Disability Confident Employer, Hft is helping to ensure that disabled people have the same opportunities to fulfil their potential and realise their aspirations that people without disabilities do. Successful applicants will need to undertake an enhanced disclosure check against the Disclosure and Barring Service (DBS). Having a criminal record may not bar you from employment.
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Dive into a role where you can truly say, 'What I do matters,' contributing to our mission to reduce the stigma around mental health and emotional distress.
Do you have experience providing high quality support for an IT Service Desk? Are you passionate about helping people with their IT issues and keen to work for an Organisation with People at the heart of everything they do?
Samaritans is one of the UK and Ireland’s best known and respected charities. In these challenging times of rising cost of living, and more people struggling with their mental health, Samaritans is needed more than ever before. If you are a technological whizz and want to make a real difference to people’s lives – this is the role for you!
We are looking for two Service Desk Analysts to join our friendly Service Desk as part of the fantastic IT team. In this crucial role you’ll help respond to our staff and volunteers to resolve various first and second line IT issues.
We are a fun, friendly and supportive team whose focus is on delivering excellence to our callers and volunteers. Many of those within the team have progressed from this role to more advanced roles within Samaritans. If you are looking for a new opportunity or a chance to learn new skills, please consider applying.
- 1 x Permanent Contract. 1 x 12 month fixed term contract
- Full time (35 hours/week) with flexible working practices
- £27,000 to £28,350 per annum
- Hybrid working – This role is ‘linked’ to our central office (Ewell), the current requirement is to attend central office approximately 1 day a week.
- You’ll also be asked to participate in the out of hours on call rota (additional remuneration provided)
Please note that for the fixed term role we would not be able to consider candidates with notice periods to leave their current employment of over 1 month.
A full outline of the role can be found in the Job description here.
Employee Benefits
Samaritans invests in our People’s wellbeing through the provision of a range of benefits including;
- Flexible working and family-friendly policies,
- A structured induction and ongoing training and development.
- 28 days holiday, plus bank holidays each year, rising to 33 days over 5 years of service.
- Matched Pension contributions of up to 5%.
- A health Cash plan to cover the cost of medical and alternative health treatments.
- Complimentary subscriptions to Headspace and Perk Box for expert meditation, fitness programmes and shopping discounts.
Application
Samaritans recognises the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. We are wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are.
To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from Disabled, BAME and LGBTQ+ candidates, as these people are under-represented in our organisation.
We are committed to making our recruitment processes accessible to everyone and are flexible in how we receive information. If you would like to apply via a different format or let us know how we can support you to be the best you can be, please contact the People team at Samaritans and we will try our best to accommodate your needs.
If this sounds like the opportunity for you, please apply. You’ll be asked to upload your CV and a cover letter, outlining how your skills and experience meet the job specification.
This role will close for applications on 12 May 2024, with interviews scheduled to take place soon after on the 20 and 21 May 2024 at our central office, Ewell, Epsom.
If you’re interested in applying or would just like to find out more, then we'd love to hear from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Location: Remote with occasional travel to Bristol
Salary:£42,750
Length of contract: Fixed Term Contract – 12 months
Hours per week: 37
Who are Women’s Aid?
Women’s Aid is the national charity working to end domestic abuse against women and children. We are a federation of over 170 organisations which provide just under 300 local lifesaving services to women and children across England. For almost 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse.
Purpose of the Operations Manager role:
As Operations Manager, the successful candidate will play an integral role in the effective day to day management of key business support services including operations, IT data and premises. The role includes line manage responsibilities of the inhouse team as well as maintaining key relationships with outsourced companies to ensure objectives are met.
Key duties and responsibilities of the Operations Manager:
Operations:
- Manage the non-pay elements of the Operations Budget, including IT budget. (approximately £400K annually)
- Ensure that the technical, digital and office environment needs of all staff (across all sites and remote workers) are fit for purpose and adequately resourced
- Compliance with Health and Safety legislation
- Oversee the effective management of communal facilities, office resources and equipment.
- Responsible to complete, monitor and maintain the Operations Risk Management register.
Data Protection and Management:
- Provide subject matter expert advice on GDPR compliance and data protection.
- Responsible for co-ordinating the Data Champions Group to ensure that all Data Protection Polices are kept up to date.
- Responsible for all Subject Access and Right To Be Forgotten Requests
- Act as the ICO liaison.
- Responsible for setting GDPR training requirements
- Manage the Intranet and SharePoint sites
- Responsible for ensuring that the CRM operates in line with WA’s IT and GDPR Policies.
- Responsible for monitoring the ongoing archiving connection.
IT:
- Work with the external IT contractors to ensure effective delivery of the WA IT strategy.
- Ensure effective management and coordination of IT systems, equipment, office machinery, premises, and services.
- Plan, develop and implement strategies for IT
- Ensure organisation wide compliance with IT policies.
- Manage responsive IT support, maintain central records for externally provisioned services.
- Oversee the effective use of databases and file storage
What we are looking for in our Operations Manager:
- Experience and knowledge of a variety of software packages, particularly MS products
- Line Management experience
- Experience of hardware troubleshooting and support
- Solution driven and the ability to think creatively, working to tight deadlines
- Experience in health and safety
- Excellent IT skills and computer literacy
- Good knowledge of GDPR and confidentiality
- Good oral and written communication skills
Benefits of joining us as our Operations Manager include:
- Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days.
- Valuable Pension Benefits: a generous 7% employer contribution.
- Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies
- Wellness and Support: including a cycle to work scheme, free optician check-ups, annual flu vaccines, access to a 24-hour employee assistance counselling helpline, a ‘Headspace’ app for mindfulness, and ‘Reflective Practice’ sessions.
- Making a genuine difference, in a rewarding role where your work will directly result in helping Women’s Aid to be able to provide lifesaving services for women and children across England.
How to apply?
- Please submit your CV and a Cover Letter. Your Cover Letter should be no more than 2 pages long and should include a summary of your reasons for applying for the position. You should also include details of how your skills, behaviours and experience meet those necessary for the role, as listed in the Job Description and Person Specification.
- Please ensure that you also complete the EDI form and send all completed paperwork to the recruitment email address. (Please clearly mark your name and the role title in the subject line of your email).
NB:
- Women only need apply under schedule 9 (Part 1) of the Equality Act 2010
- If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.
- We reserve the right to close a recruitment campaign earlier than the advertised closing date if a high volume of responses are received.
- All posts, including remote posts, must be based in the UK.
- Women’s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women.
- We are a Disability Confident employer. We guarantee to interview all disabled applicants who meet the minimum criteria for vacancies.
- Please read our Single Sex Statement on the Women's Aid website
The client requests no contact from agencies or media sales.
Are you an experienced people manager who is used to working in community settings? Do you want to make a difference to the lives of elders by reducing loneliness and isolation?
We are recruiting a new Elders Core Programme Manager to lead and motivate a team of part-time staff and volunteers in our community centre in Battersea. The role will suit someone who engages well with elders, is friendly, kind, solution-focused and able to manage a busy workload."
About Katherine Low Settlement
Katherine Low Settlement is a charity that has been serving Battersea and the wider Wandsworth community since 1924. We are dedicated to building stronger communities and enable people to challenge and find ways out of poverty and isolation.
We run a range of our own community projects to tackle poverty and isolation, and empower and support children, young people and their families, older people, women and refugee communities. We campaign for social change. We also incubate and support local charities and social businesses to thrive, so together we can meet the diverse needs of the local communities of Wandsworth. Each week we work with 28+ charities supporting more than 1,000 people.
Katherine Low Settlement’s work with older people
Katherine Low Settlement has worked with older people since its conception in 1924.They are a core part of the community that we continue to work with. We provide, often in partnership, a range of projects and activities for older people including health and wellbeing; creative arts; intergenerational work; connecting people and trips/outings. Our services include an Older People's Lunch Club, Contact Club, T’ai Chi for Elders, exercise and social sessions, and support online.
We work with older people to:
• Encourage active and independent living
• Reduce isolation and loneliness
• Improve well-being and prevent ill-health
• Enable older residents to be dynamic and contributing members of the Wandsworth community.
Key Objectives for the Elders Core Service Manager Role:
- Team Leadership: Lead a team of dedicated part-time paid staff and volunteers, including a cook, support worker, minibus driver, and sessional workers.
- Day-to-Day Management: Manage the day-to-day operations of the Elders Core Service, including the lunch club, transport, social sessions, and overseeing the one-to-one work of the core team.
- Collaboration: Work collaboratively with the wider team to provide a hands-on program that builds on older people's strengths and potential.
- Monitoring and Evaluation: Support the monitoring and evaluation of the project in collaboration with the Head of Programme.
- Budget Management: Ensure the program operates within budget constraints.
- Member Engagement: Support the planning of the core program with input from elder members and the wider team.
- Recruitment and Support: Recruit and support new and existing members (service users).
Main Duties & Responsibilities:
1. Delivery
- Planning and Oversight: Ensure that all service output aligns with KLS' vision, mission, values, and charitable objectives. Organize and promote one-off activities throughout the year.
- Transport Management: Manage the transport offer, including route planning and pick-up schedules.
- Record Keeping: Maintain accurate activity records, registers, and casework notes for the core team.
- Outreach and Support: Conduct outreach work with older people in the community, oversee home visits, and manage a small caseload.
2. Staff and Volunteer Management
- Recruitment and Line Management: Recruit and manage the Outreach and Support Workers, Lunch Club Cook, and relevant social activities workers and volunteers.
- Performance Management: Use performance management and quality systems to monitor and evaluate the project's work and processes.
3. Relationships, Communication, and Networks
- Member Engagement: Build and sustain strong relationships with elder members.
- Communication: Oversee communication for the Core Programme, including newsletters, activities calendar, annual reports, and social media platforms.
- Meetings: Attend meetings on behalf of the Core Programme as required.
4. Finance
- Budget Management: Manage project areas to budget and maintain financial records as agreed with the Head of Programme.
5. Other Duties
- Professional Development: Participate in regular management supervision and annual appraisal. Identify job-related development and training needs.
- Professional Conduct: Professionally undertake roles, maintaining a high-quality standard of work in line with KLS's aims, values, and ethos.
Join us if you are an experienced people manager who is friendly, kind, and adept at handling a busy workload. We need someone who can motivate staff and volunteers, engage effectively with elders, and remain solution-focused in all situations. If you're passionate about making a difference in the lives of older adults in Battersea and are ready to lead a dedicated team, this role is for you.
Dates
Closing Date for Applications: 23:59 on 15th May 2024
Interview Date: 21st May 2024
The client requests no contact from agencies or media sales.
Do you have significant project management experience? Can you effectively collaborate and engage with a range of stakeholders? We are recruiting TWO Service Improvement and Transformation Project Managers to join the team!
Your role will be pivotal in supporting the development and implementing our Services & Partnerships Improvement and Transformation programmes. Reporting to the Head of Service Improvement and Transformation, you'll be the driving force behind delivering projects on time and within budget.
Your responsibilities will include developing, managing, and delivering detailed project plans, managing resources, and ensuring successful project delivery. You'll collaborate closely with internal stakeholders throughout the Association, leading communication and engagement activities. Plus, you'll foster innovation, proactively developing solutions and best practices throughout the project lifecycle.
We believe in partnership and co-production. You'll work alongside Association staff, volunteers, and people living with and affected by MND to co-produce solutions and to ensure engagement and understanding at every step.
As the main point of contact for project progress, you'll oversee reporting, risk management, and budgeting, ensuring smooth operations from start to finish. You'll also manage contracts with third parties, assigning of tasks, co-ordinating timescales and managing deliverables.
If you're passionate about making a tangible impact and driving positive change, we want to hear from you. Join us in shaping the future of service improvement and transformation!
This role is home-based with occasional travel requirements to Northampton and London for team meetings.
What are we looking for?
An experienced Project Manager who can successfully guide projects through their entire lifecycle. You will have excellent organisational, interpersonal and analytical skills.
Your experience in Quality Improvement methodology will be invaluable as you manage complex issues, adapt to changing priorities and make connections from multiple sources of information.
You'll excel in leveraging data and analytics to drive decision-making and improve performance. You will be familiar with project management software tools, methodologies, and best practices.
As an excellent communicator, you have the ability to communicate with people at all levels verbally and in writing, using creative visual tools where appropriate to internal and external stakeholders.
If you're organised, analytical, and thrive in dynamic environments, we want to hear from you. Join us in driving positive change and making a real difference in our organisation. Apply today!
For full role responsibilities please view the job description located within the Recruitment Pack.
Our Benefits
- 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
- Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
- Access to a 24/7 phone and video GP Service
- Life assurance
- Confidential counselling helplines
- Salary sacrifice schemes to include: Cycle to work & Buy and sell annual leave
- BenefitHub which offers lifestyle discounts and offers on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
How to apply
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Project management experience, including seeing projects through the full life cycle.
- Experience of Quality Improvement methodology.
- Excellent communicator with the proven ability to communicate with people at all levels.
Where experience is asked for, please give one example showing what you did and what it achieved. Where we require evidence of ability, please explain either how you would approach that particular competence or give an example to support your suitability.
Alternative Applications
To provide an inclusive application process for all our opportunities, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form. For example, if you would like to apply via video or audio format, please email your recorded application, ensuring you cover the supporting statement aspect.
About Us
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.
We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme. Reasonable adjustments can be made as required.
Important Information
Adverts may be closed before the deadline once sufficient applications are received. To avoid disappointment, please apply early.
We request that recruitment agencies do not contact us in relation to this role.
The client requests no contact from agencies or media sales.
Job Title: Hackney Service Delivery Manager
Salary: £32,000 per annum (FTE)
Working Hours: 28-35 hours per week (pro-rata rate)
Location: Hackney Borough based with some home working.Fixed term contract until 30th September 2025
About us at the NCT
A lot of people know NCT for our antenatal classes, and we want to continue to support as many parents and families as we can to access evidence-based information. But we are also much more than this. We are a charity that campaigns on the issues that matter to parents. We run breastfeeding and infant feeding support, provided by specialist counsellors. We run thousands of free community activities and events across the UK, led by our fantastic volunteers and peers. And we support women and families facing specific challenges, such as social isolation, feeding difficulties or poor mental health.
Our Hackney Parent Support project is commissioned by Hackney Council, to offer infant feeding support across the region in both community and hospital settings and parenting courses for families throughout the Hackney region. The support is delivered by staff and volunteer peer supporters.
We are seeking a capable NCT Perinatal Service Delivery Manager who is passionate about supporting parents and infant feeding to lead on this project. This role is home-based but will include travel across the Hackney region (expenses will be reimbursed).
About the role
You will be responsible for managing the parent support project in its entirety across the region. Some of the key responsibilities of the role include:
- Leading on perinatal peer support across the region.
- Managing the project staff team.
- Having a good working knowledge and understanding of the local demographics in the Hackney area and ensuring all services are accessible and inclusive.
- Engaging with communities through networking with other local organisations.
- Report progress on project status, timelines and delivery against key performance indicators.
- Participate in local perinatal networking/task and finish projects, so that the programme is an integral part of the local perinatal and infant feeding provision landscape, and is able to advocate for and chaperone perinatal service users at a strategic level, raising the profile of NCT’s perinatal offer locally and nationally.
You must have good communication skills and be able to build relationships and create a rapport with a wide range of people easily. This is a large project and covers multiple locations so you must be able to confidently prioritise your own work, be highly organised and able to work independently.
Being able to make decisions and respond appropriately to our commissioners, staff, peer supporters and parents and other external stakeholders is essential, alongside good IT skills– including Outlook, Word and Excel – and you must have good attention to detail.
It is essential for this post that you undertake the training to become an NCT Breastfeeding Peer Supporter. This requires breastfeeding experience of at least 3 months. The training can be undertaken within your working hours. There will also be training on the EPEC (Empowering Parents, Empowering Communities course) provided by South London and Maudsley NHS Foundation Trust.
The role is 28-35 hours per week which will be predominantly Monday to Friday within the working day, however, will include occasional evening and weekends. This is a home-based role, however travel across Hackney will be required.
About you
- Are you willing to undertake our Peer Supporter training? (Requires minimum 3 months Breastfeeding Experience)
- Can you work at pace and juggle a number of different priorities?
- Are you passionate about supporting families to reach their parenting goals and contribute to their positive wellbeing?
- Do you want to join an amazing Charity that supports parents across the UK?
- Would you like to be part of an amazing team of passionate staff?
If so, please read the job description on our website.
What we offer
We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support. More details about our Equity, Diversity and Inclusion action can be found on our website.
We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity.We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process.
We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability.
The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.
Closing date: 2nd May 2024
Interview dates@ W/C 13th May 2024
Interview format: May be in person in Hackney – venue tbc. Or Virtual video call – flexible around your working day. The interviews will be a mixture of open and competency-based questions, you do not need to prepare anything in advance.
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process, and you will be asked whether you require any during your application.
The client requests no contact from agencies or media sales.