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Service manager jobs in broughty ferry, dundee city council

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Top job
Samaritan's Purse International, Remote
£33,000 - £35,000 per year
Seeking an enthusiastic individual to join the Operation Christmas Child Ministry of Samaritan's Purse
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Bipolar UK, Remote
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Carers Support West Sussex, Remote
£39,780 per year
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£32,000 - £36,400 per year
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Page 1 of 10
Remote
£35,000 - £45,000 per year
Full-time
Permanent
Job description

Are you passionate about driving innovation that creates real impact? We’re looking for a curious, creative, and audience-focused Product Innovation Manager to join our Commercial Directorate at Help for Heroes. This is your opportunity to shape the future of our supporter experiences and help us develop exciting new fundraising and commercial products.

About the Role

Working closely with the Senior Product Innovation Manager, you’ll support the end-to-end process of developing new, insight-led products, from research and concepting through to launch and evaluation.

This is a hands-on delivery role where you’ll champion innovation frameworks, collaborate across teams, and help embed a culture of creativity, testing, and improvement.

Key responsibilities include:

  • Leading the day-to-day delivery of innovation projects from concept to launch.
  • Conducting research and competitor reviews to inform product design.
  • Facilitating ideation workshops and supporting sprint-based development cycles.
  • Working across teams to ensure product-market fit and compelling audience propositions.
  • Supporting business case development and evaluating product performance.
  • Championing collaborative, insight-driven innovation practices across the team.

About You

You’re an experienced product, innovation, or service design professional with a passion for audience-centred thinking and delivering meaningful supporter experiences. You may come from a charity, commercial, or hybrid background.

Essential skills and experience:

  • Demonstrated experience supporting product or service innovation projects.
  • Ability to translate insight into actionable ideas and compelling propositions.
  • Experience working in cross-functional teams and managing projects.
  • Strong communication and stakeholder engagement skills.

Hours: Full time, 35 hours per week, Monday - Friday

Location: Remote (with occasional travel for in-person collaboration)

Closing date: 6th July 2025

Please note: This vacancy may close earlier than the advertised closing date if a high volume of applications is received, so we encourage early submissions.

Application resources
Posted by
Help for Heroes View profile Organisation type Registered Charity Company size 101 - 500
Posted on: 23 June 2025
Closing date: 06 July 2025 at 23:30
Tags: Project Management, Data Analysis, Product management, Research

The client requests no contact from agencies or media sales.