Service manager jobs in central london, greater london

No one enjoys medical procedures, least of all children. From facing everyday vaccinations to the most serious of surgeries and chronic conditions, all children experience varying degrees of apprehension and fear. Feeling scared, powerless, or anxious in healthcare settings doesn’t just trigger a child’s emotions; it can create traumas that impact treatment success and that can have a life-long impact. Starlight’s aim is to transform children’s health through better experiences, by putting play at the heart of every child’s healthcare.

Evidence shows that play in healthcare can reduce anxiety, fear and even pain; it helps children engage and prepare for their treatment and cope better with procedures; it minimises trauma and contributes to a better experience; and supports children to have some sense of agency and control in an environment where these opportunities are limited. Play can also reduce the number of attempts to deliver treatment, the need for sedation and the need for repeat appointments. Prioritising children’s right to play in healthcare results in healthier, happier children who are involved in their own healing and recovery as well as more efficient treatment and care.

We work in over 900 healthcare settings across the UK with an ultimate vision to ensure that no child endures trauma in healthcare.

We have an exciting opportunity for a dynamic, solution focussed finance professional to join our central team as Finance Manager. This is a pivotal role in the organisation, one where you’ll use your experience to ensure accurate and timely business information is prepared and published for decision making across the charity. As you build your knowledge and experience you’ll be able to improve processes and systems, and find the best ways to support the business.

Please see more about this role by clicking on the Job description. 

The LTA Tennis Foundation, the LTA's official charity, is in the exciting, early stages of their fundraising journey and we are looking to recruit our first Philanthropy Manager, to support the Fundraising Lead in delivering our plan, taking a particular lead on managing our relationships with High Net Worth Individuals (HNWIs).

We are fortunate to have an impressive, and growing, portfolio of prospective major donors and this role will be responsible for further prospecting, the cultivation of gifts, and stewarding of HNWIs – ensuring we build high impact relationships that help us to achieve our ambitious financial targets. While major donors will be your focus, as a small team, you will also play an important role in supporting the Fundraising Lead with a significant programme of wider activity within our fundraising plan.

We are looking for a highly motivated and results driven fundraiser, with demonstrable experience in securing major gifts from individuals, exceptional interpersonal skills and a passion for the power that sport can play in improving lives. 

Although the Philanthropy Manager will be employed by the LTA, which brings the opportunity to utilise the significant infrastructure and resources of a large organisation, your work will be dedicated to the LTA Tennis Foundation.

• This is a permanent role, however we are opening to considering part time applications, although you must be able to commit to 3 days per week, minimum. 
• Hybrid working
• Please note, the application window for this role closes at midnight on Sunday 16th November
• First stage interviews will take place via Teams on Wednesday 26th November
• Final stage interviews will take place in-person at the National Tennis Centre on Wednesday 3rd December

IT & Data Support

Location: London (Hybrid – minimum 3 days onsite at Head Office)
Team: Finance & Operations
Reports to: Head of Technology & Data
Salary: Circa £34k

About us

BVA is the largest membership community for the veterinary profession in the UK, we champion, support, and empower more than 19,000 vets of all ages, stages, and disciplines.

The Role

 We are seeking an enthusiastic and proactive IT & Data Support professional to join our team. In this pivotal role, you will:

• Be the first point of contact for staff technology queries (hardware, software, connectivity, CRM, Microsoft 365, etc.).
• Troubleshoot and resolve straightforward issues; escalate complex cases to suppliers or the Head of Technology & Data.
• Log and monitor support cases with third-party suppliers, ensuring timely resolution.
• Support the day-to-day operation of our CRM system, assisting with user queries, data issues, and development needs.
• Assist colleagues across the organisation with CRM queries, data and reporting requests, and member data analysis.
• Develop, maintain, and run routine reports to support business activities, ensuring data accuracy and consistency.
• Work with the Head of Technology & Data to build dashboards and reports (Power BI or equivalent) to monitor KPIs and member engagement.
• Provide informal training, knowledge-sharing sessions, and guidance materials to help colleagues make the best use of technology and data.
• Maintain accurate records of issues, resolutions, and supplier interactions to build organisational knowledge.
• Support compliance with data protection and IT security practices.
• Contribute to documentation of processes, FAQs, and how-to guides for internal use.

Essential:

• Good working knowledge of Microsoft 365 administration (Outlook, Teams, Word, Excel, SharePoint).
• Experience working with CRM systems and handling data queries.
• Strong analytical skills with the ability to produce accurate reports and interpret data.
• Excellent communication skills, able to explain technical and data concepts clearly to non-technical colleagues.
• Strong organisational skills and attention to detail.
• Ability to prioritise and manage multiple workstreams.
• Customer-service orientation with a problem-solving mindset.

Desirable:

• Knowledge of data structures, relational databases, and reporting best practice.
• Experience with Microsoft Dynamics CRM.
• Experience with Power BI (or similar reporting/visualisation tools).
• Knowledge of IT security and data protection best practice.
• Familiarity with working alongside external suppliers or IT service providers.

 
Why Join Us?

• Work closely with a supportive Head of Technology & Data and cross-functional teams.
• Opportunity to innovate and propose new ideas to improve technology processes.
• Stay up to date with the latest developments in IT and data, and help shape our future.

How to apply

Please submit your CV along with a cover letter that clearly demonstrates how you meet the job description and person specification. 
 

Closing and interview dates

· Closing date is 9am on Tuesday 18 November

· First interviews will be remotely during the week commencing 24 November

· Second interviews will be held in person on Thursday 4 December 2025.
 

BVA is strongly committed to equality, diversity and inclusion, and we encourage applications from all sectors of society. We would particularly welcome applications from under-represented groups within the not-for-profit/membership sector.

No agencies please.

Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.

We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.

The Community Fundraising Manager is an exciting role at MDUK, that will sit within the Fundrasing Team. This role is central to building relationships, engaging local communities, and driving fundraising initiatives across the region. Being based in or regularly present in Northern Ireland is essential to effectively deliver on the role’s objectives and maintain close connections with supporters and stakeholders.

In Community Fundraising we are the team that builds relationships with our supporters, families, and event participants to fundraise so that MDUK can continue to find treatments and ultimately cures through research, and to drive improvements in care and quality of life. 

In this small but close team there are four other Community Fundraising Managers covering the rest of the UK and a Senior Manager who can support you and the rest of the team in delivering an excellent supporter journey to deliver the charities aims.

You will build relationships and manage both supporters and volunteers within the local community creating an impact by maximising financial contributions and raising awareness of fundraising for Muscular Dystrophy UK.

You will need a flexible approach to your working hours as the role may require some evening and weekend work.

About us:

Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK. 

We share expert advice and support to live well now; fund groundbreaking research to understand the different conditions better and lead us to new treatments; work with the NHS towards universal access to specialist health; and together, campaign for people’s rights, better understanding, accessibility, and access to treatments.

Benefits:

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.

Location: Home Based - Northern Ireland

Closing date: Friday 14th November 2025 

Please download the job description to see full role responsibilities

NB: Please note that we are interviewing on a rolling basis and may close the advert earlier than the stated deadline if we successfully fill the role.

About us

The Lucy Faithfull Foundation (LFF) is a UK-wide charity that exists to prevent child sexual abuse and exploitation. We’re here for everyone who needs us. We protect children by working with people who pose a risk and diverting them from causing harm. We support individuals and families who have been affected by abuse. And we help professionals who work with families to create safer environments for children through delivering risk assessments, interventions, training and consultancy.

About the role and you

The Web & Digital Manager will oversee our websites, paid media, and digital projects, to ensure they drive reach, engagement, and measurable impact. You’ll manage relationships with internal teams, external developers and agencies to lead on the digital strategy and performance, and support colleagues across the organisation to improve our digital presence.

This is a rewarding role in a fast-paced, collaborative team, that is central to delivering our mission to prevent child sexual abuse.

You’ll be proactive and innovative, with a strong track record in managing websites and paid media campaigns. You’ll understand what makes good digital content and user experience and be confident in using data and analytics to evaluate and improve performance. You’ll be comfortable working across multiple projects and with a range of stakeholders.

Here are some of the skills and experience we’re looking for:

• Experience managing websites and paid digital campaigns (Google Ads, Meta).
• Strong understanding of SEO, UX and accessibility principles.
• Confident using analytics platforms to report performance and influence decisions.
• Excellent project management and communication skills.
• Comfortable working on sensitive topics.
• Experience in content design and optimising user journeys.

For a more detailed job description, please request a job pack.

What you’ll get from us

We offer the following benefits:

• Hybrid working (with a minimum of 2 days in the office per week; we ask for 3 days in the office per week for the first month)
• NEST pension
• 33 days’ annual leave rising to 38 days (inclusive of statutory bank holidays following qualifying period)
• Up to 5 days’ learning and development per year
• Flu jabs & eye tests
• Season ticket loans
• Charity discounts
• Employee assistance programme
• Option of private healthcare with Benenden

How to apply

We really welcome informal conversations with prospective candidates about the role and the charity in advance of the deadline.

To apply, please download the job pack and return your completed documents by Monday 17th November. Stage 1 interviews are scheduled to take place on Wednesday 26th November and stage 2 interviews are scheduled to take place on Wednesday 10th December for shortlisted candidates.

If you have not been contacted within 2 weeks of the closing date you have been unsuccessful with your application. Please note the successful candidate will be required to undergo a DBS check for this position.

#communications #advocacy #website #digital #manager #socialmedia #marketing #campaign #paidmedia

We are seeking a candidate with proven research experience, including the ability to interpret and analyse data and present solutions. You will have a keen interest in health and social care and the ability to write clear, concise policy reviews. You will also have a flair for programme and project management, and be skilled in organising tasks, logistics and administrative systems. The successful applicant will value equality, diversity and inclusion, and will be enthusiastic about promoting these principles in their work. They will have warmth, empathy and respect for others, alongside the ability to effectively engage seldom-heard communities in the local community (in either Barnet or Croydon).

The Research and Engagement Officer will report to, and support, the Healthwatch Manager (either in Barnet or Croydon). They will:

• Deliver research projects – including planning logistics, designing methodology and analysing quantitative and qualitative data.

• Report findings through presentations and written reports throughout the year.

• Lead on organising projects, ensuring that actions are followed up, prioritising effectively and providing relevant outputs.

• Deliver a regular programme of community-based outreach and events.

• Onboard, support and manage volunteers, working with our team of volunteers to deliver research and associated activities.

• Undertake policy reviews and provide advice on research and evaluation methodology to the Research Director, Healthwatch Manager and other members of the Public Voice team.

• Work with Public Voice teams to capture issues relating to the delivery of services or gaps in policies. Use this information to identify common themes which relate to service design and health and social care policy.

• Engage effectively with seldom-heard communities in the local community (either in Barnet or Croydon).

Ovacome Support Services Officer, reporting to the Programmes Manager.

We’re looking for someone who is passionate about supporting those affected by ovarian cancer through a people-centred approach. You must be experienced in providing support services, well-organised and approachable. You will be an important member of our staff team.

Pay scale: £28,500 – £33,000 per year (full time), pro-rata if part time. All our salaries our benchmarked based on the requirements of the Role Description and comparable roles in the charity sector. Salaries are subject to an annual review; we also award an annual cost of living increase.

Hours: 21 hours (part time) to 35 hours (full time) per week, with flexibility around core operational hours. We offer flexible hours to accommodate caring responsibilities. Core hours of work are between 8.30am to 5.30pm. Wednesday is a core working day.

Location is either:

· Home-based with an appropriate working space where confidentiality can be assured. Able to attend monthly meetings in London and travel for work. Lives within the UK.

Or:

· In our London office, this option attracts an additional payment.

Contract type: Permanent, with 6 month probationary period.

We would be happy to consider applications from those with a caring or parenting role and to consider flexible or part-time working to accommodate the right candidate.

Both external and internal supervision will be given to the successful candidate.  You will be given both internal and external training as well as internal supervision and external clinical supervision to support you professionally and to maintain a healthy work/life balance.

You will work within the support team in providing the first point of contact for all support enquiries to Ovacome, via telephone, email, text, instant chat, Skype and social media channels.

You will provide information and support on a wide range of ovarian cancer issues, including broader issues around living with cancer, ensuring that all information is evidence based and up-to-date.

You will assist in the moderation of the My Ovacome support forum and provide information where required to members.

You will assist in keeping the Support Services information on the Ovacome website up-to-date.

You will keep full, accurate, contemporaneous records of all enquiries following Ovacome policies and procedures, including confidentiality and data protection. You will maintain and update records on the Ovacome database.

You will assist in the organisation and facilitation of Ovacome groups as required.

You will maintain knowledge of clinical and research developments in ovarian cancer through relevant journals, attending conferences and liaison with healthcare professionals.

You will assist with the production of reports as required.

You will participate in regional support events as required, liaising with local services prior to the event. 

You will contribute to the Ovacome information resources and work with other members of the Ovacome to produce content that is of interest to our community.

You will work with the support team to identify common questions and themes from our service users so that we can proactively meet the needs of the wider community.

About the role

The Finance and Operations Manager is responsible for ensuring the smooth running of the charity’s financial and operational functions. This includes managing day-to-day accounting, producing management reports, maintaining and improving processes, line-managing the administrator, and leading key projects across Finance, IT and HR. The role plays a central part in supporting the operational effectiveness and strategic growth of the organisation.

Key Responsibilities

Finance

• Manage the charity’s day-to-day accounts, ensuring accurate and timely bookkeeping.
• Prepare financial reports for the Senior Leadership Team (SLT) and management staff.
• Monitor budgets, forecasts, cash flow, and financial performance, highlighting risks and opportunities.
• Support annual audits and liaise with external accountants as required.
• Ensure compliance with relevant financial regulations and charity reporting standards.

Operations

• Develop and implement operational processes to improve efficiency and productivity.
• Line manage the Administrator, ensuring they support both finance (bookkeeping) and wider administrative tasks across the organisation.
• Oversee HR processes, including recruitment, onboarding, and record-keeping, as part of operational projects.
• Manage IT and technology initiatives, including the implementation of systems to improve organisational efficiency.
• Project manage key organisational initiatives in finance, HR, and IT, ensuring they are delivered on time and within scope.

Collaboration

• Act as a key point of contact for operational matters across the organisation.
• Work closely with the SLT to provide insights and recommendations based on financial and operational data.
• Support the team in adopting and embedding new processes and technologies.

Person Specification

We actively encourage people from a variety of backgrounds with different experiences, skills and stories to join us and influence and develop our working practice. We recognise the value a diverse workforce brings to a small charity, and we are especially keen for people currently underrepresented in our charity and the wider sector to apply.

While we’re looking for candidates with the skills and experience listed, we know no one is perfect in every area. If you meet some of the criteria, we’d still really love to hear from you. Please feel free to reach out for a friendly chat about the role and your application.

Qualifications

• Recognised financial qualification (e.g. ACA, ACCA, CAI, CIMA, CIPFA, ICAS, ICAEW, or equivalent)

Experience

• Proven experience in organisational finance and bookkeeping
• Experience in producing management accounts and reports for senior leadership
• Experience in project management, particularly in implementing finance, HR, or IT systems.

Skills and Knowledge

• Technically proficient, with experience using finance systems and digital tools.
• Organised and systematic, and the ability to handle multiple tasks and priorities.
• Attention to detail, with an ability to handle various financial or administrative tasks with accuracy.
• Analytical and problem-solving abilities, able to translate data into actionable insights.
• Ability to implement processes and systems that improve organisational efficiency.
• Communication and interpersonal skills, with the ability to interact with stakeholders at all levels within the organisation.

Key Attributes and Values

• Passionate about making a difference – committed to preventing knife crime and improving outcomes for young people
• Committed to equity and inclusion – values and actively promotes diversity, inclusion, and fairness in all aspects of work
• Reflective and open to learning – committed to personal growth, welcomes feedback, and continuously seeks to improve practice
• Resilient and adaptable – able to navigate challenges, manage multiple priorities, and maintain focus under pressure.
• Tech-minded and comfortable with adopting new systems and processes.
• Reliable, trustworthy, and capable of handling confidential information with discretion.

Benefits

• Flexible working opportunities where possible
• 27 days annual leave plus 8 bank holidays (rising to 30 days and 33 days after 5 and 10 years’ service, respectively)
• Contributory pension scheme
• Cycle to work scheme with the Green Commute Initiative
• Personal development opportunities

People and Training Manager

Part-time 21 hours (£45,500 pro rata) remote

Are you passionate about building feminist, people-centred workplaces? We're looking for a compassionate and organised People and Training Manager to lead our internal HR function at GFS. You'll manage day-to-day HR operations, coordinate recruitment and training, and act as the key point of contact for our outsourced HR partner.At GFS, we believe in creating a supportive and inclusive work environment where our team can thrive.

About Girls Friendly Society 

Established in 1875, GFS is one of the oldest UK registered charities working to support girls and young women. We believe in challenging gender inequality by empowering girls and young women. We achieve this by providing groups and opportunities for girls and young women to build friendships, gain confidence, and learn that they are unstoppable. We deliver a programme of activities designed to develop socio-emotional skills such as confidence, self-esteem, emotional wellbeing, and resilience, and recruit and train women volunteers to run those activities in a space designed for girls and young women. We prioritise working in areas of disadvantage. 

Our Commitment to Equality, Diversity and Inclusion 

GFS is committed to building a diverse workforce that reflects the communities we serve. We actively welcome applications from people of all backgrounds, particularly those from marginalised communities including Black, Asian and minoritised ethnic candidates, LGBTQ+ individuals, disabled people, and those from underrepresented groups. 

As part of our commitment to equitable recruitment, we guarantee interviews for candidates from marginalised communities who meet the essential criteria for the role. We are also committed to making reasonable adjustments throughout the recruitment process and in the workplace. If you require any adjustments to support your application or interview, please let us know and we will work with you to ensure an accessible and inclusive process. 

Why Join Us? 

As part of our organisation, you'll enjoy: 

• Remote working with annual in-person opportunities to connect with colleagues 25 days annual leave (pro rata), plus bank holidays 
• Long service leave after two years 
• GFS Pension Scheme with 7.5% employer contribution 
• We embrace flexible working and support our employees to work in ways that suit their individual circumstances and responsibilities   
• 24-hour access to Employee Assistance Programme 
• Season ticket loan 
• Annual EDI Learning Days 
• Study time and personal training budget nto support your professional development

 Key Dates 

• Closing date:  Noon, Monday 17th November 2025 

• Informal Q&A (optional): 3pm on Tuesday 11th November 2025 

• Interviews: Tuesday 2nd and Wednesday 3rd December 2025 

JOB DESCRIPTION

Title: National Programmes Manager

Hours: 35 hours per week

Accountable to: Director of Membership

Salary: £37-42k depending on experience

Location: SW1P 3RB United Kingdom

Work Type: Hybrid (2 office days)

Overview

Mothers’ Union (MU) was established in 1876. It is a worldwide women-led movement with over four million members in 83 countries. Some 40,000 of our members live in Britain and Ireland and put their Christian faith into action in communities’ by delivering projects and programmes that bring hope and build resilience.

Mothers’ Union is unique. We do not work alongside communities; our members and volunteers work inside communities. From small initiatives to national programmes our aims are to stop poverty, violence, and injustice by supporting the vulnerable and to strengthen family life by nurturing relationships that are loving, faithful and respectful.

Each member subscribes to the same values; the moral and ethical codes that are central to the ways in which we operate:

• We are firmly rooted in a voluntary ethos centred on mutual respect and collaboration.
• Our governance, leadership, and programmes are driven by and undertaken by members within their own communities worldwide; and
• We work with and welcome to the movement, people of all faiths and none.

Our Britian and Ireland members may be part of a branch or a parish membership, which sits within a Diocese, which reports to a Province. These Provinces and Dioceses follow the Anglican Church structure.

We are a diverse and inclusive movement who form groups, become friends and supporters outside of the church structure, together with a host of active volunteers all championing the work we do.

Job Purpose

The role of the central charity is to facilitate member support and the successful operation of the charity, lead strategic projects that work to ensure the longevity and sustainability of the global movement and to support the delivery of impactful work in communities that meet our aims.

Like many membership organisations, we need to focus on turning membership decline into membership growth. This role evolved from and is an integral part of the “Reimagining MU” project, where we looked at opportunities to secure the future of the movement.

The post holder will work directly with members and across the charity leading campaigns and programmes that help and support the communities in which we serve, drive membership growth, increase valued engagement and income opportunities, promote Mothers’ Union within the Anglican Church, and build effective relationships with external partners and organisations.

This role will lead the implementation of a suite of existing and new Britain and Ireland programmes which include domestic abuse, social justice, and family issues. Also, to look at new programmes and to manage continual programme reviews. These Mothers’ Union National Programmes are being adopted as best practice frameworks for successful community outreach projects by members in the communities in which we serve. It is envisioned that in resourcing and standardising existing work, these robust programmes will serve as vehicles for volunteer and member recruitment in dioceses in Britain and Ireland and be able to secure strategic partners and external funders to support our work.

Main responsibilities

Programme Development, Implementation and Review – Britain and Ireland

1. Work with the Director of Membership on the continued development, implementation and review of a member-informed national suite of Mothers’ Union programmes.

2. Research, review and develop new member resources, packs, and policies and manage access.

3. Work with the wider Membership team on the design, implementation, and delivery of new membership growth models.

4. Work with the Communications team on campaigns and programme branding and promotion.

5. Procure and manage relationships with programme strategic partners and funders.

Membership Engagement and Support

1. Manage relevant Communities of Interest (representative membership groups) for the different programmes.

2. Contribute campaign materials, articles, written printed and web content as required.

3. Support the membership by overseeing programme enquiries, and delivering resources, communications, webinars, podcasts, and events as required.

4. Working with the Membership Engagement Manager to ensure membership growth is reflected in the programme frameworks as an intended outcome.

5. Working with the Director of Membership and the wider membership team to deliver annual and regional events and conferences including the Annual Gathering, Provincial meetings, networking, and celebratory events.

General 

1. To manage existing national programmes; and to successfully framework and resource new MU campaigns and community outreach work into standardised, resourced and branded national programmes that are adopted and utilised by members and attract strategic partners to enhance successful outputs and increased income for the charity.
2. To work across the charity on supporting the incorporation and delivery of membership and income growth targets and initiatives in the outputs of relevant areas of work.
3. To produce and provide reports and resources as required for the Director of Membership.
4. To undertake any other duties as requested by the Head of Membership.

Work Ethos

Integrity lies at the heart of Mothers’ Union and in our voice and actions, we aim to be:

· Respected.

· Effective.

· Accessible.

· Clear.

· And innovative approach.

Staff are expected to reflect these core values in their own personal characteristics. Post holders are expected to be able to demonstrate:

1. A level of competence appropriate to the demands of this post.
2. The ability to conduct work in keeping with high professional standards and in accordance with Mothers’ Union’s Aims, Objectives, and Values.
3. A clarity of communication.
4. A collaborative and constructive style of operating, respecting colleagues and volunteers and their contribution.
5. An understanding of or commitment to the Christian faith.

Person Specification

Candidates’ demonstration of the skills and qualities below will be assessed through the application form/CV and at interview.

Experience/skills

Essential

Desirable

Programme Development

Demonstrated project management and programme development experience.

A project management qualification.

Experience of working in a membership organisation in the design and delivery of member-informed services and support.

Policy and Advocacy

Experience of campaign, policy, and advocacy work.

Experience in the fields of domestic abuse, faith and discipleship, social justice, and family issues.

Membership Support

Experience working directly with customers/members.

Event management experience.

Computer and IT skills

MS applications. Zoom/Team meeting platforms. Survey software. Social media posting. CRMs.

Publisher and design software.

Qualifications

Education

Educated to degree level.

Personal Attributes

Organisation

The role sits within a Membership function. Ability to work in a team and self-direct as required, effectively prioritise workload and meet deadlines and timescales.

Communication

Good verbal communication skills – ability to engage effectively and confidently with a wide range of stakeholders.

Produce high quality, accessible, valued, and impactful resources, and documents.

Excellent writing skills – ability to tailor to various audiences clearly and concisely; to identify and summarise key messages.

Personal characteristics

Flexible, with the ability to use own initiative.

Ability to work competently and confidently with volunteers, external partners, the clergy, and a wide range of stakeholders.

Team player – ability to work with others and to contribute within a team.

The ability to conduct work in keeping with high professional standards and in accordance with Mothers’ Union core values.

An understanding of or commitment to the Christian Faith

Knowledge and approach

A broad understanding of issues affecting faith and family life today.

The ability to take a creative and lateral approach to thinking about social problems.

A proactive attitude and enthusiasm to learn and grow in the role.

Research skills

Ability to collate, analyse, and synthesise data and use this in the development of support and services.

Ability to gather, manage and use a large quantity of information, research and reports effectively.

Ability to interpret statistics, survey data and quantitative and qualitative data effectively.

How to Apply

If you are interested in this position, please apply by sending your CV and a Cover Letter via e-mail. 

The Cover Letter should clearly outline how your skills match the main responsibilities of the role.

Application Deadline

The closing date for applications is midnight on 17th November 2025. Due to the number of applications we receive, we may not be able to individually respond to each applicant. If we do not contact you within 4 weeks from the application deadline, then unfortunately you have not been shortlisted for this position. We aim to get in touch with the shortlisted candidates after the application deadline.

Equal Opportunity

Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.

Values and Behaviours of Mothers’ Union staff

 MU Staff Team Values

· Respectful.

· Supportive.

· Open.

· Adaptable.

· Solutions Oriented.

Below are examples of behaviours which show the values in practice.

Value 1: Respectful

· Being a role model, treating people with respect, both in speech and action.

· Reacting to situations and requests in a professional, calm and timely manner.

· Being sincere in understanding another person’s perspective.

· Being considerate of others’ time and concerns.

Value 2: Supportive

· Working as a team to meet collective goals and embrace shared perspectives.

· Building effective working relationships across the whole organisation.

· Celebrating successes and create a positive team spirit.

· Sharing personal knowledge, skills and experience with others to help them develop.

Value 3: Open

· Being open to constructive feedback.

· Celebrating differences and recognising everyone’s contribution.

· Engaging with stakeholders and seeking their views and feedback to improve.

· Being self-aware, reflecting on the work we do, how we do it and how it affects others.

Value 4: Adaptable

· If within capabilities, adapting to changes even if outside usual duties.

· Treating every experience as an opportunity to learn and develop.

· If possible, being flexible and responsive to the changing priorities of the organisation.

· Agreeing appropriate deadlines for work and meet them.

Value 5: Solutions Oriented

· Employing creativity by thinking outside the box to overcome challenges.

· Sharing views and driving continuous improvement.

· Encouraging colleagues to share alternative perspectives and ideas.

· Seeking solutions to solve problems.

Equal Opportunity

Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.

Right to Work

Employment right to work checks are mandatory and a legal requirement to work in the UK before you are employed.

DBS Checks

This vacancy is subject to a DBS check if you are successfully selected.

Safeguarding Policy

Mother’s Union has its safeguarding principles embedded in all services we provide in Britain & Ireland. Mothers’ Union is committed to promoting a safer environment and culture for all involved in our projects, programmes, initiatives and activities. So that this can be achieved, it is essential to understand that this policy applies to everyone working on behalf of Mothers’ Union in Britain & Ireland, namely senior managers, board of trustees, paid staff, volunteers, members, affiliates and contracted consultants.

Diversity & Inclusion

Mother’s Union is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds to apply for this role. As such we particularly welcome applications from people with various backgrounds. We are committed to being an inclusive and welcoming place to work to achieve greater results for the community we support. We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.

Insights and Impact Manager £41,738 

The Role 

Are you passionate about putting girls' voices at the heart of programme design? We're looking for a collaborative and data-informed Insights and Impact Manager to bring research, evidence and learning into our work at GFS. You'll design and lead monitoring, evaluation and learning (MEL) across all programmes, build systems to gather insight from girls and young women, and ensure their experiences directly shape our delivery and strategy. 

About Girls Friendly Society 

Established in 1875, GFS is one of the oldest UK registered charities working to support girls and young women. We believe in challenging gender inequality by empowering girls and young women. We achieve this by providing groups and opportunities for girls and young women to build friendships, gain confidence, and learn that they are unstoppable. We deliver a programme of activities designed to develop socio-emotional skills such as confidence, self-esteem, emotional wellbeing, and resilience, and recruit and train women volunteers to run those activities in a space designed for girls and young women. We prioritise working in areas of disadvantage. 

Why Join Us? 

At GFS, we believe in creating a supportive and inclusive work environment where our team can thrive. As part of our organisation, you'll enjoy: 

• 25 days annual leave (pro rata), plus bank holidays 
•  Long service leave after two years 
• GFS Pension Scheme with 7.5% employer contribution 
• We embrace flexible working and support our employees to work in ways that suit their individual circumstances and responsibilities.   
•  24-hour access to Employee Assistance Programme 
•  Season ticket loan 
•  Annual EDI Learning Days 
• Study time to support your professional development 

Our Commitment to Equality, Diversity and Inclusion 

GFS is committed to building a diverse workforce that reflects the communities we serve. We actively welcome applications from people of all backgrounds, particularly those from marginalised communities including Black, Asian and minoritised ethnic candidates, LGBTQ+ individuals, disabled people, and those from underrepresented groups. 

As part of our commitment to equitable recruitment, we guarantee interviews for candidates from marginalised communities who meet the essential criteria for the role. We are also committed to making reasonable adjustments throughout the recruitment process and in the workplace. If you require any adjustments to support your application or interview, please let us know and we will work with you to ensure an accessible and inclusive process. 

Key Dates 

• Closing Date: Noon, Thursday 20th November 2025 

• Interviews: Thursday 4th December 2025 and Friday 5th December

This is an exciting role in a unique organisation.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 100 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible.

This is a full time and fixed term contract until 1 May 2027.

We’re looking for a creative communications professional ready to lead a team focussed on making impact for our members. Students’ Union UCL is at the centre of students’ education, creating an environment where our members can develop, learn, and have fun. As Communications Manager, you’ll lead our communications strategy across digital, editorial, and internal channels. You’ll shape our brand voice, ensure our messaging resonates with students and staff, and craft a positive image of our organisation. From podcasts and videos to impact reports and internal culture-building, you’ll be at the heart of how we tell our story.

Tender is an arts charity working with children and young people to prevent domestic abuse and sexual violence through creative projects. Our programmes are safe, enjoyable, age-appropriate spaces where young people can engage with sensitive topics and “rehearse” for real-life scenarios. Participants are encouraged to be both consumers and producers of learning through script-work, role-play and creative media such as films and art. Throughout, we enable young people to explore their choices, rights and expectations in relationships and to recognise the early warning signs of abuse. 

Tender has grown significantly in recent years. We have secured income from an increasing range of sources: corporates, major donors, trusts & foundations and statutory funders. We have done this with a small but highly effective development team.

With a clear strategic focus for the next five years, we are strengthening our development team to ensure we have the funding needed to achieve our strategic ambitions. We plan to grow both the extent of our reach across the country, and the difference we make to the people we work with. We are also planning to increase the effectiveness of our policy & influencing work, aiming to deliver significant, systemic change to how violence against women and girls is prevented.

You will play a pivotal role in raising the funding for our ambitions, focusing on statutory and trusts & foundations income streams. You will lead on both these income streams, managing existing funders and securing new funders. You will secure income from your own portfolio of funders and partners, and lead and inspire the team to achieve their own ambitious targets, both through new sources and through excellent stewardship of existing funders.

Role purpose

The main purposes of this role are:

• Researching, identifying and applying for grant funding and commissioning from statutory sources, trusts and foundations (T&F)
• Developing and writing high quality fundraising bids which align with the objectives and needs of statutory funders, T&F and Tender’s strategic objectives
• Managing and maintaining partnerships and relationships with a range of stakeholders (statutory funders, T&F, delivery partners, professionals in the sector, internal stakeholders)
• Developing the Statutory and T&F strategy in collaboration with the Development Director

Main responsibilities and duties

New business development

• Developing and implementing a strategy to develop relationships with, and maximise income from, statutory sources, T&F
• Working with service managers, designing, developing and submitting high-quality funding proposals to statutory sources, T&F which are technically sound, meet donor requirements and align with Tender’s strategic objectives
• Maintaining an up-to-date market awareness of grant-making trends and best practice in T&F fundraising
• Developing the overall statutory and T & F strategy with oversight from the Development Director
• Monitoring and reporting against business development plans to ensure objectives are achieved, and proposing plans for remedial action if projections are not on track

Relationships

• Managing relationships with Statutory sources and T&F funding Tender, building a deep understanding of the needs and requirements of each funder
• Developing and executing stewardship and relationship management plans for T&F to maximise the value and duration of their support for Tender
• Overseeing the production of high-quality monitoring reports for T&F, and using insights from funded programmes to develop case for support materials
• Working with other Tender managers to ensure the consistent tone and positioning of Tender in the implementation of marketing of all projects
• Line managing two Development Officers

Administration

• Working with the Governance team to improve operational effectiveness and quality service by identifying and implementing process improvements
• Contributing to the maintenance of Tender’s overall Development function, providing appropriate analysis and reports
• Developing and maintaining a funding database and ensuring it is up to date to effectively monitor and evaluate the strategy
• Completing all mandatory training, and proactively seek opportunities for ongoing professional development
• Ensuring that all policies and procedures are followed, including safeguarding, data protection and equal opportunities
• Working as a member of the Tender team and carrying out other duties that may be required to meet the needs of the organisation

Project Manager

We are recruiting for a Project Manager to join the IPS Grow team. The role holder will primarily be responsible for developing and managing projects.

If you want to join an impact-driven organisation, improving outcomes for vulnerable children and families, then apply today!

Position: IPS Grow - Project Manager

Location: London/hybrid

Hours: Full-time

Salary: £59,500 per annum

Contract: Permanent

Closing date for applications: 9:00am, 21st Nov 2025

First round interviews (virtual): Thurs 4 Dec 2025

Second round interviews (in person): Fri 12 Dec 2025

The Role

These projects can be incredibly varied with a complex array of stakeholders making for an exciting career. Some of the skills that you will be using include:

• Strategic, analytical & creative thinking
• Project management
• Stakeholder management
• People management
• Communication skills

Responsibilities include:

• Plan and define project scope: Develop detailed project plans, including scope, objectives, deliverables, timelines, and resource requirements to achieve project goals.
• Coordinate and lead teams working in a matrixed way: Assemble, lead, and motivate project teams, ensuring effective collaboration among team members and stakeholders.
• Manage budgets and resources: Allocate resources effectively and oversee project budgets to ensure financial goals are met while avoiding cost overruns.
• Monitor project progress: Track key performance indicators (KPIs), schedules, and milestones to ensure the project stays on track and meets deadlines.
• Risk management: Identify potential risks, develop mitigation strategies, and implement contingency plans to address unforeseen challenges
• Quality assurance: Oversee quality control processes to ensure that project deliverables meet organisational standards and commissioner expectations.
• Document and report: Maintain comprehensive project documentation and present progress reports to senior management or stakeholders as required.
• Lead on evaluation: Conduct lessons learnt sessions and post-project evaluations to assess performance against objectives and provide recommendations for future.

The Team

IPS Grow is a national programme designed to support the expansion of Individual Placement and Support (IPS) services in mental health, primary care, and drug and alcohol teams across England. The programme is in partnership with the Centre for Mental Health. It is funded by NHS England and Improvement (NHSE/I), the Department for Work and Pensions (DWP), and the Office for Health Improvement and Disparities (OHID).

About You

We are seeking a dynamic and driven individual with a genuine passion for developing and supporting team members, creating an environment where people can grow and thrive. You will be skilled at organising and structuring your thinking to develop clear, effective plans and approaches in collaboration with teams and clients. Integrity, empathy, and a strong commitment to driving social change are central to everything you do.

You bring an entrepreneurial mindset, curiosity, and the confidence to navigate ambiguity with ease. Exceptional communication skills are essential, enabling you to engage effectively with teams, clients, and stakeholders, ensuring alignment and collaboration. You will be eager to build your understanding of relevant regulatory compliance and risk management requirements, while managing teams to deliver high-quality, accurate, and thoughtful work on time.

Above all, you combine strategic thinking, practical execution, and empathy to achieve meaningful outcomes and inspire those around you.

About the Organisation

Since 2007, the organisation has helped to pioneer a series of programmes to improve outcomes for individuals with complex needs. These innovations, including the social impact bond model, have mobilised more than £500 million globally. With sister organisations in the US, Israel, the Netherlands and India the organisation has network of partners across the world.

Equality, diversity and inclusion 

We actively encourage applications from under-represented and minoritised groups, including those with lived experience of the social issues we are working to address. The organisation is an equal opportunities employer and support a range of flexible working options.

The application process uses Applied, a platform developed by the Behavioural Insights Team, to record your application. Applied is focused on using behavioural and data science to improve hiring decisions and minimise unconscious bias in the recruitment process. You will be asked to respond to four situational based questions, which will allow you to express your ability.

You may have experience in other areas such as Project Manager, Project Officer, Project Lead, Project Support, Programme Project Manager. 

This role is currently unable to offer sponsorship. Please ensure you have the right to work in the UK before applying. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.