Service manager jobs in charing cross, greater london

Job Title – Marketing & Communications Officer

About Us
For 30 years, The Money Charity has been the UK’s Financial Capability charity. We proactively provide education, information, advice and guidance to people of all ages, helping them to manage their money well and increase their Financial Wellbeing. We believe that being on top of your money as a part of everyday life reduces stress and hardship, helps you achieve your goals and live a happier life as a result, so we empower people from all backgrounds across the UK to build the skills, knowledge, attitudes and behaviours to make the most of their money throughout their lives. We also aim to change the culture around Financial Wellbeing by working with the financial services industry to improve practices and outcomes for their consumers, and influencing policy-makers, media, industry and public attitudes.

We are a small, passionate team with a big reach and an open mind, committed to quality, accessibility and inclusiveness. We offer a flexible work environment that values creativity, personal growth and collaboration. For more information about us, please visit our website.

About the Role

This role will have a key part to play in enabling the planned growth in the charity in the coming years.

As a member of the newly formed development team this is an exciting opportunity to grow our expertise and provide support to the Development Director in the following areas: fundraising, business/charity development, communications, marketing. 

You will help us to better tell our story, significantly increase net income and ultimately reach many more individuals, making a real difference to the lives of young people and adults as a result. 

You will have the opportunity to develop this role. This is a fantastic opportunity for a professional who believes that fundraising and communications are about facilitating change and empowering people to make a difference to their own lives.

Please see the full job description below, this includes details on how to apply for the role.

Closing Date – 11:59pm, Tuesday 8 July 2025

Interviews – 1st round week commencing 14 July 2025 (virtually). 2nd round week commencing 21 July 2025 (face-to-face in our offices).

Harris Hill is working with a respected charity to recruit a Housing Officer to support the delivery of high-quality housing services across six residential sites, home to over 200 residents.

Salary: Circa £40,000

The role involves supporting residents through the application process, ensuring housing operations are compliant, and helping to maintain safe, well-managed properties. You’ll work closely with site staff, local authorities and the finance team to manage tenancy administration, rent processes, safeguarding and resident welfare.

Key Requirements:

• Housing or property management experience
• Strong administrative and organisational skills
• Excellent communication and customer service
• Understanding of benefits, safeguarding, and data protection
• Confident using databases and IT systems

This is a great opportunity for someone passionate about housing and resident wellbeing, looking to make a real impact in a supportive, purpose-driven environment.

For more information, please submit your CV to .

 Please note, CVs are being reviewed on a rolling basis and only successful applicants will be contacted with more information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses. Together we will be unstoppable. 

The Community Energy Adviser will deliver energy support sessions in local communities, empowering individuals and families through workshops and one-to-one support. The focus will be on assisting those facing challenges with their energy needs by providing practical advice, support, and advocacy on energy conservation, switching providers, and accessing grants or benefits. 

Fixed term until March 2026.

Part time - 20 hours a week 

The hours for this role will be varied over shift patterns from 8am to 8pm Monday to Friday and may also include some Saturdays.

Location: Scope's London office and remote working is offered around meetings and workshops.

The role will require travelling in London and the surrounding area. 

The Role

In this role you will be:

• Planning and delivering engaging and informative energy support workshops within local communities, tailoring content to meet the diverse needs of attendees. 
• Providing one-to-one support to individuals requiring more in-depth assistance, including conducting home energy assessments and offering tailored advice. 
• Collaborating with local organisations and stakeholders to identify and reach out to communities and individuals who would benefit most from energy advice and support. 
• Developing and distributing educational materials on energy saving, bill management, and the benefits of renewable energy sources. 
• Tracking and evaluating the impact of community sessions and one-to-one interventions, adjusting strategies to improve outreach and support effectiveness. 
• Maintaining up-to-date knowledge of energy sector developments, including changes in legislation, available grants, and best practices in energy conservation.

For more information about the role’s responsibilities, and the skills and experience required please use the apply link to go to the job description. 

About You 

• You will have excellent communication skills both verbal and written to be able to support communities and individuals who would benefit most from energy advice and support. 
• You will be able to plan and deliver engaging and informative energy support workshops within local communities, tailoring content to meet the diverse needs of attendees. 
• You will be able to show empathy and be able to respond positively to change while being able to deal effectively with conflicting priorities will allow to succeed within this role. The service will help customers through their unfair extra costs and additional vulnerability to fuel poverty. 
• It is essential that you have a good working knowledge of IT including Microsoft Office Products 
• You will bring drive and enthusiasm to your role and can demonstrate that you care passionately about improving the lives of disabled people and their families. It is desirable that you have a good knowledge of Energy and Utilities advice. 

Please make sure you explain in your application, with examples, how you can meet these important skills.

We ask you to show an appreciation of Scope’s values and our ambition of everyday equality for disabled people. 

Our values are being pioneering, courageous, connected, open and fair

By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.

How to apply

Click the apply button to create an account and complete your application form.

We welcome all applications by 11:59pm GMT on Thursday 17 July 2025.

Senior Analyst 
Permanent appointment
Full time (34.5 hours)
Location: Hybrid/London
Salary Range: £48,000 - £53,000 per annum  

About us

At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.

About the role
 
You will be using your analytical skills and commercial experience to help Macmillan reach everybody who needs our help, deliver the best possible services and support our fundraising. You’ll work closely with colleagues in Insight and Performance and across the organisation to understand the needs and questions of the organisation and deliver analysis to optimise and improve our marketing, service performance and fundraising. 

About you

The successful candidate will demonstrate the following skills and experience: 

• Strong analytical skills, ideally including experience with SQL and Python to work with data and develop analytical models.  
• Experience of using analysis to drive efficiencies and value across a range of areas – ideally including marketing, fundraising or service operations.  
• A track record of finding opportunities to utilise analysis, models or AI techniques to deliver value, supporting organisational objectives.  
• Comfortable working with a wide range of stakeholders and explaining complex data and analytical techniques to a non-technical audience; able to draw out the key questions that need to be answered and identify where the value of analysis sits.  
• Experience of working with complex data environments with varying data quality and able to deliver reliable outcomes from these. 

 In return, we offer a range of benefits including: 

• 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days.  
• Pension matched up to 7.5%. 
• 120+ learning and development offers, with access to external professional qualifications. 
• Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm. 
• Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more. 

 Recruitment Process 
 
Application deadline: 23:59 on the 10 July 2025.

Interview: w/c 14 July 2025.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.

So we can support you to be your best during the application or interview process, please contact Macmillan TA Team for advice and reasonable adjustments.  

We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy here along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people. 

Finance Business Partner - Inclusive Communities & Partnerships

We are looking for a talented and motivated Finance Business Partner to support the Inclusive Communities & Partnerships (ICP) directorate for a national charity.

The ICP directorate plays a vital role in delivering frontline services and building strong, community-based support networks for people with a learning disability. This diverse portfolio includes Retail, the Training Academy, Network Partners, Belfast Children's Centre, Information and Advice services in Wales and key programmes and projects across England, Wales, and Northern Ireland. We are looking for a Finance Business Partner who can support with the day-to-day management of budgets funded via multiple, and sometimes complex income streams, in rapidly changing environments as well as someone who can support us to grow in key areas.

Over the next 5 years ICP have big ambitions to significantly extend the reach for children and young people, families, supported employment services, community programmes and retail stores so the charity can reach more people and have greater impact in more communities.

There is flexibility around where the role is based. There are large offices in London and Peterborough and smaller offices located throughout the UK and you may need occasional travel to for meetings. However, this role will primarily be working remotely.

Key Responsibilities

You will work closely with the Finance Lead and a range of operational and senior stakeholders to:

· Deliver high-quality financial insight and support across the ICP portfolio

· Prepare accurate, timely and meaningful management reporting for budget holders

· Support the month-end process, including reviews, reconciliations, and posting journals

· Facilitate and lead financial review meetings with key stakeholders

· Support financial planning and forecasting, ensuring robust and credible business plans

· Partner with teams to model new initiatives, assess risks and evaluate financial performance

· Champion improvements in financial understanding and accountability across ICP

· Identify and help implement process improvements in financial management

What You Will Bring:

· A confident communicator, able to build relationships and influence across finance and non-finance teams

· Highly organised, with strong attention to detail and the ability to manage competing priorities

· Proactive and self-motivated, with a desire to make a real impact

· Committed to improving the lives of people with a learning disability

Your Experience:

Essential:

· Experience in a finance team, providing management accounting, budgeting and/or forecasting support

· Proven ability to work in a fast-paced environment delivering timely, accurate financial insight

· Strong Excel skills

· Excellent interpersonal and stakeholder management skills

Highly Desirable:

· Experience in a Finance Business Partnering or Financial Planning role, ideally in retail or programme delivery

· Proven ability to identify and implement process improvements in financial management. Power BI experience.

· Part-qualified (or qualified by experience) accountant, ideally working towards ACMA, CIMA, ACCA, or ACA

The scope for this role is vast and we are looking for an ambitious and driven individual to join the team!

If you have the relevant skills and experiences we are looking for and this opportunity sounds like the perfect role for you, please apply with your up-to-date CV. Interviews are due to be held in w/c 21st July after the close date via Microsoft Teams.

Benefits

Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.

Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.

For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!

About Mencap

The charity offer an impressive range of benefits designed to support and reward employees to ensure that our teams feel valued and appreciated.

The benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.

About the organisation

The charity’s vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

They're here to support people with a learning disability, their families and their carers. Fighting for a kinder, fairer and more inclusive society for people with a learning disability to live in.

Everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.

Belonging is for everyone, every day, everywhere.

· Everyone is expected to treat people well and make it an inclusive organisation.

· Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes

· Everywhere people will feel respected, valued, and safe to be themselves.

There are Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.

The charity wants to encourage everyone to apply and offer a variety of different contract types and working patterns. They’re not looking for specific experience. It is your personality and values that will make you a great colleague. They will train and develop you to succeed in the role you’re applying for.

Finance Business Partner - Inclusive Communities & Partnerships

We are looking for a talented and motivated Finance Business Partner to support Mencap’s Inclusive Communities & Partnerships (ICP) directorate.

The ICP directorate plays a vital role in delivering frontline services and building strong, community-based support networks for people with a learning disability. This diverse portfolio includes Retail, the Mencap Training Academy, Network Partners, Belfast Children's Centre, Information and Advice services in Wales and key programmes and projects across England, Wales, and Northern Ireland. We are looking for a Finance Business Partner who can support with the day-to-day management of budgets funded via multiple, and sometimes complex income streams, in rapidly changing environments as well as someone who can support us to grow in key areas.

Over the next 5 years ICP have big ambitions to significantly extend our reach for children and young people, families, supported employment services, community programmes and retail stores so we can reach more people and have greater impact in more communities.

There is flexibility around where the role is based. We have large offices in London and Peterborough and smaller offices located throughout the UK and you may need occasional travel to for meetings. However, this role will primarily be working remotely.

Key Responsibilities

You will work closely with the Finance Lead and a range of operational and senior stakeholders to:

· Deliver high-quality financial insight and support across the ICP portfolio

· Prepare accurate, timely and meaningful management reporting for budget holders

· Support the month-end process, including reviews, reconciliations, and posting journals

· Facilitate and lead financial review meetings with key stakeholders

· Support financial planning and forecasting, ensuring robust and credible business plans

· Partner with teams to model new initiatives, assess risks and evaluate financial performance

· Champion improvements in financial understanding and accountability across ICP

· Identify and help implement process improvements in financial management

What You Will Bring:

· A confident communicator, able to build relationships and influence across finance and non-finance teams

· Highly organised, with strong attention to detail and the ability to manage competing priorities

· Proactive and self-motivated, with a desire to make a real impact

· Committed to improving the lives of people with a learning disability

Your Experience:

Essential:

· Experience in a finance team, providing management accounting, budgeting and/or forecasting support

· Proven ability to work in a fast-paced environment delivering timely, accurate financial insight

· Strong Excel skills

· Excellent interpersonal and stakeholder management skills

Highly Desirable:

· Experience in a Finance Business Partnering or Financial Planning role, ideally in retail or programme delivery

· Proven ability to identify and implement process improvements in financial management. Power BI experience.

· Part-qualified (or qualified by experience) accountant, ideally working towards ACMA, CIMA, ACCA, or ACA

The scope for this role is vast and we are looking for an ambitious and driven individual to join us at an exciting time for Mencap!

If you have the relevant skills and experiences we are looking for and this opportunity sounds like the perfect role for you, please apply with your up-to-date CV. Interviews are due to be held in w/c 21st July after the close date via Microsoft Teams.

Benefits

Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.

Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.

For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!

About Mencap

Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.

At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.

Belonging at Mencap is for everyone, every day, everywhere.

· Everyone is expected to treat people well and make Mencap an inclusive organisation.

· Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes

· Everywhere people will feel respected, valued, and safe to be themselves.

We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.

We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.

Job Title: Chief Operating Officer (COO)

Location: Remote (UK-based preferred)
Travel: Travel to Calais and UK operational sites required
Contract: Full-time, permanent
Salary: £40,000 per annum
Deadline to Apply: 16 July 2025
How to Apply: Please submit your CV and a cover letter outlining your suitability for the role and motivation for working with Care4Calais.

About Care4Calais

Care4Calais is a volunteer-led humanitarian charity providing essential aid and support to refugees and asylum seekers in Northern France and across the UK. Founded on principles of dignity, compassion, and solidarity, we are committed to creating a fairer, more inclusive society for those seeking refuge.

From providing warm clothing, English classes to legal access, education, and social support, we work tirelessly—through a network of grassroots volunteers and a small, dedicated staff teams—to deliver life-changing help to displaced people. With operations in Calais, Dunkirk, and over 70 locations in the UK, our impact is wide-reaching and continually growing.

About the Role

We are seeking an exceptional Chief Operating Officer (COO) to lead and oversee the strategic delivery of Care4Calais’ operational (direct aid provision) work across all regions. This is quite a newly created role that will play a central part in shaping the charity’s growth, resilience, and day-to-day effectiveness—ensuring our humanitarian aid reaches those who need it most.

The COO will work closely with the CEO, Senior Leadership Team, and Trustees, to develop internal systems, guide operational teams, maintain consistency across all projects, and strengthen our digital communications, training, safeguarding, and volunteer engagement. You will also play a key leadership role in fostering innovation, implementing policy, and coordinating multi-regional delivery across the UK and Northern France.

This is a remote-based role, but regular travel to operational sites in Calais and around the UK is essential to ensure quality, cohesion, and morale across our field teams and volunteer network.

Key Responsibilities

➣ Strategic & Operational Leadership

• Oversee the delivery of all operational activities across the UK and French field sites, ensuring they align with Care4Calais’ mission, values, and strategic goals.

• Lead and support UK Field Operations Managers and France Operations Coordinators in planning and executing aid distributions, support services, and community engagement.

• Monitor performance across regions, using data and feedback to drive improvements in impact, efficiency, safety, and volunteer satisfaction.

➣ Volunteer Coordination & Digital Community Oversight

• Supervise volunteer communication channels, including Facebook groups, WhatsApp chats, and other platforms, ensuring all messaging is consistent, safe, and in line with our organisational tone and values.

• Support the recruitment, onboarding, training, and retention of a diverse and inclusive volunteer base.

• Work daily with Field Operations Managers to provide hands-on guidance, motivation, problem-solving and support for regional leads and volunteer teams.

➣ Training, Safeguarding & Compliance

• Develop, maintain, and implement comprehensive training programmes for volunteers to ensure service quality, safety, and dignity for people seeking asylum.

• Ensure that safeguarding policies are understood by all team members, staff and volunteers alike, and rigorously implemented, acting as a point of escalation for issues that arise.

• Oversee incident reporting processes, risk assessments, and other compliance-related procedures to safeguard both volunteers and people seeking asylum.

➣ Organisational Development & Governance

• Contribute to strategic planning and policy development with the CEO, and SLT.

• Identify opportunities for innovation in service delivery, volunteer management, and infrastructure.

➣ Field Engagement & External Representation

• Conduct regular visits to UK and French operational sites, meeting with local teams, assessing needs, and providing in-person leadership and support.

• Represent Care4Calais in meetings with partner organisations and local authorities, and at public events.

Person Specification

Essential

• Demonstrable experience managing multi-site teams.

• Strong leadership, organisational and communication skills, with the ability to delegate effectively and manage competing priorities.

• Deep understanding of issues affecting asylum seekers, displaced people, or those facing immigration challenges.

• Commitment to anti-racism, inclusivity, and the promotion of human rights.

• Ability and willingness to travel frequently to field operations across the UK and Calais.

Desirable

• Proven experience in a senior operational, COO, or equivalent leadership role within the charity, humanitarian or grassroots community sector.

• Experience working with refugee communities or within the UK asylum system.

• Understanding of safeguarding, compliance, and humanitarian best practices.

Equality & Safeguarding

Care4Calais is an equal opportunities employer. We actively encourage applications from Black, Asian and Minority Ethnic communities, people from refugee and migrant backgrounds, LGBTQ+ individuals, disabled candidates, and those with lived experience of immigration system.

All appointments are subject to enhanced safeguarding checks.

Lived Experience Inclusion

We are an anti-racist organisation and a proud member of the Experts by Experience Employment Network (EBE), which aims to create a charitable sector led by individuals with lived experience of the asylum system.

As part of our membership, we are dedicated to creating inclusive employment practices that recognise and accommodate the unique circumstances and strengths of people with lived experience. We actively move away from a one-size-fits-all approach, ensuring our recruitment processes are fair, supportive, and accessible.

We warmly encourage applicants with lived experience to make use of the guidance and resources available on the EBE website (ebeemployment).

In addition, applicants with lived experience are welcome to connect with the EBE support team for tailored assistance with completing the application form and, where available, one-to-one interview preparation. 

Importantly, we recognise the significant cultural, linguistic, and experiential insights that individuals with lived experience of the UK asylum system bring to this role. As such, all applicants from this background who meet the essential criteria will be automatically shortlisted and invited to interview.

Location (UK): Office Hybrid* - London
Hours: Full-time, 35 hours per week
Benefits: Read more about the excellent benefits we offer
Travel: Occasional travel to Versus Arthritis offices (London, Chesterfield, Cardiff, Belfast, Glasgow)

Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.

We’re looking for a Policy Officer who will make a difference to health and social care policy for people with arthritis.  

Within the Chief Executive’s Office, the UK Advocacy and Health Intelligence Department are focused on creating lasting change. We identify creative policy solutions in response to the challenges people with arthritis face. We influence decision-makers through stakeholder engagement, public affairs activity and by campaigning alongside people with arthritis. We have expertise across health and care services, public health, and employment policy. We also work in collaboration to influence medical research and data policy and play an active role in several cross-sector groups. 

About the role

The purpose of this role is to drive policy development across our policy priority areas. The Policy Officer will lead on specific policy projects, commissioning research, developing policy positions, and producing reports and consultation responses.

This role will cover a broad range of issues across one of our strategic goals – prevention and diagnosis; access to treatment; and living well with arthritis. Our approach considers the needs of people of all ages who have arthritis.

The Policy Officer will also contribute to the wider work of the team, working closely with colleagues in the Nations Teams, the Research Directorate and the wider charity, including by representing us on cross-sector policy groups, drafting briefings, and participating in events and conferences.

We’ll give you autonomy, variety and challenge with opportunities to work with inspirational campaigners, attend events in Parliament and meet senior stakeholders in Government. We’re a supportive team who will value your well-being and professional development.

About you

If your knowledge, skills and experience include the following then we’d love to hear from you:

• Understanding of policy issues relevant to people with long-term conditions or disability.
• Experience of working in a policy team.
• Experience of developing and influencing health and social care policy.
• An ability to think creatively and communicate effectively.
• An enthusiastic, adaptive and flexible approach.

*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.

An exciting opportunity for an experienced Community Advocate to work with a new partnership of local VCS organisations working together to provide an accessible advocacy service, across the borough of Enfield. The role will suit someone with experience of promoting vulnerable individual voices, and representing their rights through the provision of high quality information, advice, and advocacy support.

Duties will include:

• ·Providing goal focused community advocacy to eligible clients
•  Processing new referrals and queries, ensuring that appropriate referrals and logged and inappropriate signposted to relevant services
• Supporting the triage of referrals across the LEAP partnership, signposting to other providers where appropriate

The successful candidate will have:

• experience of working with people experiencing Mental Health issues
• experience of working in an advocacy role
• excellent verbal and written communication skills
• excellent multi-tasking and time management skills
• the ability to produce well -written reports and meet deadlines
• good knowledge of relevant legislation such as Care Act 2014, Mental Health Act 2007, Mental Capacity Act 2005
• knowledge of Benefits, social care, housing, and other relevant areas

The successful candidate should have a minimum 1-2 years of experience working with people with mild, moderate and severe mental health issues. 

Please see the attached job descrition which includes all duties and skills required.

This is a full-time position, 35 hours per week covering the service between 9-5 Monday to Friday. 

The role is based at Enfield Mind office at 275 Fore Street, N9 0PD. You may be asked to work from other locations, as and when required.

We are working with a fantastic charity client who are looking for an Interim Senior PR and Press Officer to join their team for an inital 3 month contract. 

Key responsibilities

The Senior PR and Press Officer will take a leading role in developing and implementing the media strategy, enhancing the charity's visibility and impact through strategic communications and media engagement. This involves collaborating closely with the PR and Press Manager to identify, research, and develop story and PR campaign ideas for local and national media. The role also includes managing a professional and efficient press office and supporting individuals with lived experience of financial insecurity in their work.

Key responsibilities include:

• Leading on the development and execution of strategic media campaigns.

• Helping to raise awareness of the charity's information, tools, services, fundraising, and advocacy priorities through various media outlets.

• Managing the day-to-day duties of the press office, including monitoring the media inbox and responding to requests.

• Championing a storytelling culture by training, supporting, and empowering diverse spokespeople.

• Managing and leading specific project teams, ensuring objectives are met and team members are supported.

• Building relationships across directorates to ensure insights and expertise drive press and PR work.

Person Specifications

The ideal candidate will have strong experience in media relations or PR, within the charity sector, and a proven track record of successful media campaign delivery. Experience of working in a busy press office to tight deadlines and briefing spokespeople is essential.

Key skills and attributes include:

• Excellent written communication skills, with the ability to condense complex concepts into clear, powerful copy and adapt tone for different audiences.

• Strong relationship-building skills, both internally and with journalists, and the ability to communicate sensitively with people who have lived experience of financial insecurity.

• A strategic approach to developing and evaluating strategies that align with organisational goals.

• Strong IT literacy, including experience with media monitoring software, MS Office Suite, and Trello.

• Strong administrative skills, including efficient monitoring of the press inbox.

• Curiosity, perseverance, and a calm demeanour in a crisis, along with being a supportive, inclusive, and dynamic team player.

• Knowledge of the UK media landscape and either deep knowledge of the UK benefits system or a commitment to develop this knowledge.

• Strong knowledge of GDPR.

What’s on Offer:

• up to £168.62 daily pay + £25.91 daily holiday pay (£193.91 total PAYE)
• Full-time opportunity
• A flexible working set up, hybrid working with 2 days a week in the charity's central London office 
• 3 month contract 

How to Apply: To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button via our website.

The process: If your experience aligns with what we're looking for, a member of our team will be in contact to discuss the role with you in more detail before presenting your profile to the client. We will also ensure that all applicants receive an email to inform them of the outcome of their application.

To avoid any potential delays or your application being missed, please apply solely via the 'Apply Now' button.

Commitment to Diversity: The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Are you an individual who is looking for their next move, whether that be a step up or a change in organisation? 

I am working with a UK based Housing charity to recruit for a Senior Finance Officer. You will be working closely with the Head of Finance to take ownership of the invoicing and sales processing within the organisation. 

Key Responsibilities as a Senior Finance Officer include:

• Take charge of our sales ledger, ensuring precise recording of all income (service users, grants, donations). You'll also oversee invoicing, reconciliation, and direct debit collections.
• Lead the charge on debt management, engaging with clients and funders to resolve payment issues and providing critical insights into debt trends.
• Work closely with management accounts team to ensure month end is closed on time and with accuracy 
• Contribute to crucial month-end and year-end reporting, generating in-depth analyses on cash flow and debt for strategic decision-making.
• Conduct thorough monthly bank reconciliations 
• Mentor junior members of staff to ensure work is accurate, providing guidance on best practice 

Key Experience as a Senior Finance Officer: 

• Prior experience in sales ledger management and credit control
• Ideally AAT Qualified or actively studying
• Understanding of not for profit sector
• Strong proven excel skills 
• Experience of using Dynamics would be useful
• Strong communication and stakeholder management experience 

If you are interested in a conversation please apply or get in touch at [email protected]

Digital Fundraising Lead

£52,408 - £54,654pa

City of London E1 8QS and we are a hybrid working organisation

This role is offered on a hybrid contract giving you the opportunity to also work from home three days a week.

Purpose of Role

As Digital Fundraising Lead you’ll oversee Comic Relief’s Digital Fundraising & Engagement programme, from strategy to delivery; managing and developing a team of high performing colleagues. You’ll be role modelling and leading expert collaboration across the organisation, and with partner organisations, to deliver integrated digital fundraising and audience engagement growth in line with organisational objectives.

As a digital first organisation, a significant proportion of Comic Relief’s fundraising and public engagement is delivered via digital channels. In this high impact role, you will lead individuals and cross-organisational project teams to innovate, optimise and execute digital strategies and activities including shaping web UX journey’s; designing email communications and integrated digital media campaigns (including media targeting and digital content); and leading product and proposition development, all to deliver agreed annual income targets from a growing active supporter base.  Championing innovation, robust test and learn and performance marketing methodologies, the Digital Fundraising Lead will ensure Comic Relief’s investments in digital fundraising and engagement deliver maximum gains towards a just world free from poverty. 

Key responsibilities:

Strategy & Planning 

· Lead the strategy setting; annual planning and budget setting for Comic Relief’s Digital Fundraising and Engagement activity, including keeping abreast of external trends; innovations and digital developments and exploring how these factor into Comic Relief’s objectives; building financial models, developing business cases, setting and monitoring budgets and managing reforecasts throughout the year. 

· Where appropriate, bring x-organisational project teams together to strategise, plan and deliver digital fundraising and engagement change projects. 

Delivery & Performance 

· Working as a lead within the Public Activation & Individual Giving team, work with the team and wider organisation to champion digital innovation and performance optimisation, specifically leveraging new technologies, tools, approaches and data-driven insights to ensure digital communications and experiences are appropriately targeted, designed and delivered in a way that maximises audience growth, engagement and income; return on investment and / or life time value in line with agreed objectives. 

· Ensure a robust and continuous test and learn methodology is applied across the team; results and learnings are recorded, systematically actioned and shared for maximum impact. 

· Bring teams together to ensure our Digital Fundraising and Engagement strategies and plans are aligned with organisational capabilities and priorities and

oversee direct interventions to take advantage of opportunities; solve problems and mitigate risks to delivery and performance. 

· Lead stakeholders across the organisation, unifying separate digital fundraising and engagement campaigns and activities (paid, owned and earned) to ensure digital efforts and investments are integrated and streamlined to maximise effectiveness and efficiency in delivering organisational goals.  This includes collaborating to optimise the website and use of social channels to drive agreed data acquisition, supporter engagement and income KPI’s. 

· Accountable for Comic Relief’s: 

- development of agreed digital campaigns, content, products and propositions and their performance against agreed organisational objectives and KPI’s. 

- paid digital media programme, including the contractual and performance management of external digital agencies, specifically paid digital media, ensuring value for money and delivery to agreed KPI’s. This includes coaching and supporting the Digital Growth Manager to inspire, optimise, manage and evaluate supplier performance.

- email marketing strategy, including strategic use of marketing cloud and integration with CRM to maximise engagement and fundraising, through effective segmentation, targeting and personalisation of audiences and messages.  Coach and support the Email / Digital Officer(s) to continuously test, optimise and evolve email activities to achieve agreed KPI’s. 

- use of digital data (including GA4) to inform the development and optimisation of user experience and supporter journeys. 

- Operate as primary point of contact with BBC Marketing and other partners, specifically in relation to digital fundraising strategies, retaining accountability for the development of Red Nose Day web pages, supplying content and performance tracking. 

Leadership & Management 

· Manage and coach a team of digital fundraisers to execute fundraising, (acquisition and engagement), activity across digital channels to deliver against agreed plans and objectives to time and to budget, specifically focussed on the UK public audience: individuals and communities of individuals (including schools and workplaces). 

· Foster a culture of high performance and build organisational expertise through a structured test, learn and iterate approach where data, learning and insight is used to make informed decisions and implemented swiftly to ensure ongoing optimisation. 

· Maintain regular two-way communication and dialogue with staff and peers, ensuring information is cascaded and escalated as needed.  

· Provide balanced, constructive feedback, undertake effective performance management to embed accountability and proactively support the professional development and growth of colleagues. 

· Proactively undertake performance management, prioritising workplans and setting clear and realistic objectives for individuals based on capacity, expertise, and aspirations, in line with organisational objectives. 

· Play an active role in the Fundraising & PR Team, championing best practice, working collaboratively to support on a wide range of projects at peak periods and enabling inclusivity and diversity in order to drive high performance and an action-oriented culture.  

Person specification

Essential criteria

· Experience of designing, implementing and optimising digital strategies and user journeys to achieve ambitious B2C sales/fundraising outcomes for a high profile brand.

· Significant experience of paid, owned and earned digital channel planning and delivery; media buying and performance management, including attribution modelling/tracking.

· Extensive knowledge and proven technical experience of using Customer Relationship Management systems (CRM); Email Service Providers (ESP) and Google Analytics (GA4) & associated systems to optimise engagement and income. 

· Experience of designing and leading the development and execution of digital products and content for defined audience segments based on data insight. 

· Experience of defining digital strategy and designing and managing budgets including planning, building and managing detailed, annual and campaign models and budgets.

· Proven team leadership, line manager and effective relationship builder with strong stakeholder management and communication skills, and the ability to adapt to different styles and ways of working. Able to demonstrate a coaching approach to effectively manage and motivate a team.

· Effective relationship builder with the ability to influence stakeholders and partners with proven evidence of leading and working effectively in cross-functional digital project teams to deliver organisational goals from high impact below the line public campaigns.

· Good working knowledge of regulatory requirements related to digital marketing activities, including GDPR; PECR and advertising standards. 

· Commitment to Comic Relief’s values, cultural charter and Diversity, Equity, Inclusivity and Belonging principles.

Desirable criteria 

· Experience working with Salesforce Non-profit Cloud and Marketing Cloud 

· Accreditation / Qualification in Fundraising or Digital Marketing

· Experience of working within the charitable sector, including knowledge of relevant legislation and the specific considerations related to the digital fundraising context

· Evidence of deploying AI technology to pursue organisational goals and objectives

Perks and benefits:

· Flexible working hours

· Work from home option

· Life Insurance

· Wellness programs

· Employee Assistance Programme

· Enhanced maternity and paternity leave

· Paid emergency leave

· Sabbatical Opportunities

· Professional development

· Mentoring/coaching

· Paid volunteer days

· Payroll giving

· Salary sacrifice

· Team social events

· Extracurricular clubs

· Cycle to work scheme

· Free fruit

To apply please visit our website via the link and apply online.

Closing: 11:55pm, 13th Jul 2025 BST

Comic Relief reserves the right to close the role early if a large number of applications are received.

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Comic Relief we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Why work at Comic Relief

There are lots of good reasons to join us at Comic Relief. You can read more about our employee benefits, such as our commitment to flexible and hybrid working. We ask staff to come to the office twice a week, normally on agreed team days, so that we can do all those things that are difficult to do online. Our office is based in Whitechapel, London,

There are lots of opportunities to develop your skills and experience at Comic Relief, including opportunities to become a Mental Health First Aider or to participate in our Employee Network Groups that focus on making Comic Relief a more inclusive place to work.

Disability Confident Employer

As part of the Disability Confident scheme, we take positive action by providing first-round interviews to candidates who have a registered disability, provided they meet the minimum criteria for the role, as demonstrated on their CV and application questions.

About Starlight

Starlight is the UK’s leading children’s healthcare charity focused on the power of play. We support children to experience moments of joy and resilience through play during hospital stays, treatment and recovery. Play helps children cope, reduces trauma and anxiety, and improves engagement with healthcare.

Despite its impact, play is often overlooked in healthcare settings. Our work ensures that every child’s right to play is protected and prioritised – because play isn’t just fun, it’s fundamental.

Our Culture

We believe that our success depends upon focusing on our purpose and business results. We take individual and collective responsibility for a culture where everyone can belong, feel safe and thrive. Our values are the agreed standards that govern our behaviour and are central to our decision-making and the choices that we make. Our colleague development programme focuses on individual awareness of our own values, strengths, and preferences –what makes us who we are – to help all colleagues think for themselves, manage their environment, and make appropriate, balanced decisions for themselves, others and Starlight. We believe that our strength is in our differences and constantly strive towards an authentic workplace culture with equity, diversity, and inclusion as central principles.

We're looking for a kind, compassionate and resilient Support Worker to join our Homelessness and Complex needs service in Brent.
£28,808.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Healthcare Cashplan through our partner Healthshield
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Livingstone House is a 24 hour staffed 92 bed mix gender hostel, which provides short term supported housing for single homeless vulnerable people with Low to Medium support needs. Look ahead provides the support function and Riverside provides the housing management and night concierge. The Service provides on average 5 hours of weekly support to customers who reside in the hostel with the aim to provide them with the tools to move on within the community and live independently. On occasions, we may need support within our scattered sites based in Brent.

The Shift pattern of this role consist: 8am -4pm and 1.30pm - 9pm. Over a 7 day rota with 2 days off with weekend working

What you'll do:
- To provide support to peers and management, being flexible and responsive and help bespoke support for each customer's abilities and aspirations
- To implement the principles of personalisation, as part of a local service plan.
- To help support your colleagues to maximise the customers' independence.
- To motivate customers to access educational and training opportunities and to integrate fully in the community
- To support up to 14 customers to sustain their tenancies
- To promote customer involvement in all aspects of your work
- To take on a project that will help assist the service move forward
- To work closely with peers/customers and lead on initial referral assessments, aiding their journey for betterment & lead on the resettlement of customersThis is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Excellent communication and a team player
- Excellent customer relationship management
- Professional manner in everything that you do
- Proven experience of motivating, supporting customers or transferable skills than can complete this task and beyond.
- A essential willingness to work evenings, weekends and bank holidays on a shift rota basis
- Ability to think outside the box (Essential)
- Work upon your own initiative which is essential

What you'll bring:

Essential:
- Time management with is key in all area's
- Leadership
- Teamwork
- Communication
- Resilience
- IT skills

Desirable:
- Problem solving
- Ability to work under pressure
- Confidence
- Change management

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full job decription

One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses. Together we will be unstoppable. 

The Community Energy Adviser will deliver energy support sessions in local communities, empowering individuals and families through workshops and one-to-one support. The focus will be on assisting those facing challenges with their energy needs by providing practical advice, support, and advocacy on energy conservation, switching providers, and accessing grants or benefits. 

Fixed term until March 2026.

Full time - 35 hours a week 

The hours for this role will be varied over shift patterns from 8am to 8pm Monday to Friday and may also include some Saturdays.

Location: Scope's London office and remote working is offered around meetings and workshops.

The role will require travelling in London and the surrounding area. 

The Role

In this role you will be:

• Planning and delivering engaging and informative energy support workshops within local communities, tailoring content to meet the diverse needs of attendees. 
• Providing one-to-one support to individuals requiring more in-depth assistance, including conducting home energy assessments and offering tailored advice. 
• Collaborating with local organisations and stakeholders to identify and reach out to communities and individuals who would benefit most from energy advice and support. 
• Developing and distributing educational materials on energy saving, bill management, and the benefits of renewable energy sources. 
• Tracking and evaluating the impact of community sessions and one-to-one interventions, adjusting strategies to improve outreach and support effectiveness. 
• Maintaining up-to-date knowledge of energy sector developments, including changes in legislation, available grants, and best practices in energy conservation.

For more information about the role’s responsibilities, and the skills and experience required please use the apply link to go to the job description. 

About You 

• You will have excellent communication skills both verbal and written to be able to support communities and individuals who would benefit most from energy advice and support. 
• You will be able to plan and deliver engaging and informative energy support workshops within local communities, tailoring content to meet the diverse needs of attendees. 
• You will be able to show empathy and be able to respond positively to change while being able to deal effectively with conflicting priorities will allow to succeed within this role. The service will help customers through their unfair extra costs and additional vulnerability to fuel poverty. 
• It is essential that you have a good working knowledge of IT including Microsoft Office Products 
• You will bring drive and enthusiasm to your role and can demonstrate that you care passionately about improving the lives of disabled people and their families. It is desirable that you have a good knowledge of Energy and Utilities advice. 

Please make sure you explain in your application, with examples, how you can meet these important skills.

We ask you to show an appreciation of Scope’s values and our ambition of everyday equality for disabled people. 

Our values are being pioneering, courageous, connected, open and fair

By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.

How to apply

Click the apply button to create an account and complete your application form.

We welcome all applications by 11:59pm GMT on Thursday 17 July 2025.