Service manager jobs in cricklewood, greater london

Role:                     Executive Assistant and Administrative Officer

Location:             Home-based, with regular attendance (at least monthly) of meetings in London

Salary:                  £28,000 - 32,000, depending on experience

Type:                     Permanent, full-time, 37.5 hours per week

Responsible to:  CEO           

 About the role

Are you a proactive, energetic and highly effective individual with great attention to detail? We’re looking for a new Executive Assistant (EA) for the CEO and the Chair of the Overcoming MS Board of Trustees as well as organisational administrative duties.

This role plays an essential role in the smooth running of the charity. With a small team and big ambitions, everyone plays an important part. Yours is to facilitate our team to work in the most effective and productive manner, using your organisational and planning skills so we can all deliver the greatest impact for people with MS.

At Overcoming MS, we are here for everyone with MS who wants to take control of their health and wellbeing. We provide clear, practical actions for people to take and a supportive community to help people living with MS. Knowing people with MS can reduce their risk of disease progression through lifestyle choices gives hope to us all. Our vision is a world in which living a full and healthy life with MS is possible for everyone.  

Job summary:

You will support the organisation across a range of administrative, organisational and governance activities. You will be comfortable working in a busy environment juggling multiple projects, as is characteristic of a small but ambitious organisation.

You will be able to demonstrate discretion and commitment, along with excellent organisation, written and verbal communication skills and will bring experience of providing director level PA/EA support. You will be able to use your own initiative to prioritise workload according to the demands of the day and learn to anticipate changes, responding professionally, adeptly and positively.

You will be expected to provide a high standard and quality of support across a range of activities and projects, being fully aware of and upholding the charity’s values, and taking responsibility for modelling these to others across the organisation and to the wider community.

Key responsibilities and duties:

The role comprises of the following key areas of responsibility:

· Executive Assistant to CEO

Provide full support to the CEO, including but not limited to:

o Overseeing the diary of the CEO, prioritising meetings and scheduling time for reading, thinking and preparing, ensuring meeting materials are to hand.

o Providing ‘right-hand’ support, undertaking research, ensuring CEO is up to date with all projects and pre-empting needs.

o Secretarial – supporting emails, creating presentations, keeping management files organised and up to date within SharePoint.

· Executive Assistant to Chair

Provide full support to the Chair in any administrative activities that relate to her role as Chair, including but not limited to:

o Overseeing calendar appointments, and ensuring the Chair is prepared for meetings.

o Providing ‘right hand’ support in communication with staff and Board, scheduling meetings and providing administrative support as required.

· Governance and administrative support to the Overcoming MS Board

Provide governance and administrative support to the Overcoming MS Board of trustees, including:

o Scheduling Board, committee and Strategy meetings and making the necessary arrangements (eg booking venues, setting up virtual meetings via Teams/ Zoom).

o Preparation of documentation for meetings including circulation of agendas, compiling Board packs for the Board of Trustees and committee meetings, taking accurate minutes and co-ordinating follow up actions.

o Supporting the Chair and CEO in the recruitment and induction of new Trustees.

o Providing administrative support for working groups, for example, making arrangements for meetings, circulating agendas and papers.
 

· Internal HR administrative lead

Fully supported with external expertise, to provide administrative support for the team, including:

o Advertising vacant roles, coordinating recruitment, sifting applicants, arranging interviews.

o Onboarding new starters, including references, contracts, setting up new starters on the systems, inducting starters in organisational processes.

o Supporting ongoing team development including coordinating training, staff surveys and appraisals.

o Coordinating leavers, including exit interviews, leavers forms and relevant administration.

· Internal IT administrative lead

Fully supported by our external IT agency, to provide administrative support for the team, including:

o Regular meetings with IT agency to ensure correct licenses, equipment and protections are in place.

o Coordination of hardware and software for new starters, equipment provided and returned for leavers.

· Management of Overcoming MS contact enquiries

o Regularly check the Overcoming MS contacts mailbox and manage its contents, responding or delegating to Overcoming MS team members where appropriate, and ensuring follow up is completed.

o Manage the Overcoming MS telephone number to ensure queries are dealt with efficiently.

o Draw themes from regularly occurring queries, to make sure any trends are picked up and addressed effectively.

· General organisational support

o Provide ad hoc project management support to organisational improvement projects, including supporting project team meetings, developing project plans and tracking progress.

o Travel/ meeting arrangements – arrange meetings, attendance at conferences and book rooms and making travel arrangements as necessary.

o    Coordination with our outsourced storage facility.

o Policy support – maintenance of the policy tracker, coordinating the reviewing and updating of policies.

o Admin support for team meetings, oversight of the shared drive, central email lists.

o Lead relationship with our Employee Assistance Provider, including regular team reminders of services and other charity discounts.

o Proactively identify areas where improvements can help improve efficiencies, impact or wellbeing.

PERSON SPECIFICATION

 Experience (Essential (E)/ Desirable (D)

· At least 5 years’ experience in a senior PA/EA role (E)

· At least 5 years’ experience in writing Board minutes, supporting Boards and committees and other governance (E)

· Experience of effective engagement with senior leaders and stakeholders, both internal and external, at all levels (E)

· Experience of the charity sector (D)

· Working understanding of an organisation with a dispersed, remote team across a wide geography (D)

· Experience of supporting strategic and improvement projects (D)

· Experience of supporting HR or IT processes (D)

Education, Knowledge & Skills (Essential (E)/ Desirable (D)

· An excellent standard of written and spoken English and ability to communicate effectively with a range of people from diverse backgrounds (E)

· Excellent interpersonal skills (E)

· Excellent organisational, prioritisation and time management skills (E)

· Conscientious, with excellent accuracy and attention to detail, delivering high quality work (E)

· Proficiency in the full Microsoft Office suite, especially Teams, Outlook, SharePoint/OneDrive (E)

· Experience of using a variety of IT packages including databases and willingness to learn new IT systems (D)

· Awareness of charitable governance principles (D)

Personal attributes

· Calm and adaptable with an ability to work within a flexible and busy environment (E)

· Able to anticipate and problem solve with high levels of tact, diplomacy, discretion and ability to demonstrate absolute respect for the confidentiality of information (E)

· Comfortable working remotely and happy to travel, as needed, for meetings (E)

· Thrives as a team player but able to work on your own initiative, with minimal supervision (E)

· Reliable, resilient, committed and self-confident (E)

· A proactive approach to your work and are able to identify opportunities and solutions (E)

· Highly committed to safeguarding vulnerable people, equality, diversity and inclusion (E)

· Fully committed to Overcoming MS’s values (E)

· Experience of working within a charity and understanding of the charity sector (D)

Summary

The Church of England has recently agreed a significant increase in funding to support God's mission and ministry across the country, supporting local parishes and growing many more new worshipping communities to serve the whole nation. The distributions will also help fund dioceses' plans to serve the nation in various areas such radically cutting the Church's carbon footprint and supporting parishes, cathedrals, and dioceses with using their buildings, to best missional effect whilst ensuring their protection, enhancement, conservation, and appropriate adaptation.

The Net Zero Carbon programme was established to help the Church of England to deliver its commitment to reaching Net Zero Carbon by 2030. It aims to aims to equip, resource and support all parts of the Church to reduce carbon emissions from the energy used in its buildings, schools and through work-related transport by 2030. The team manages the distribution of a grant portfolio worth £190 million across 2023-33, aimed at supporting and equipping dioceses, parishes and other parts of the Church to reach the milestones set out in the Routemap to Net Zero 2030.

This role will play a vital role in supporting the work of the Net Zero Carbon Programme's grant streams, supporting it in delivering a consistent and responsive service to grantees.

The purpose of this role is to provide a responsive service as operational officer for the grant schemes under the Churches Workstream in the Net Zero Carbon Programme:

• Currently the Demonstrator Churches Grant Fund and the Boiler Replacement Hardship Grant Fund,
• 26-28 Decarbonising Churches Grant Fund

The postholder will be the first point of contact on behalf of the grant giver for new applicants and existing grantees under the grant schemes, handling a busy caseload from pre-application contact through to completion. This will involve all aspects of grant service delivery including assessment, issuing of offers and rejections, monitoring, payments, quality assurance and evaluation within the governance and decision-making framework in place for the grant schemes. The postholder will work under the supervision of the Demonstrator Churches Grants Manager and the Decarbonising Churches Lead, who will provide overall guidance and strategic oversight for the relevant grant funds, and will work closely with the Grants Administrator on operational matters.

The role will report directly to the Net Zero Carbon Programme's Decarbonising Churches Lead.

• This is a Fixed-Term due to end December 2028.
• A hybrid role required to attend the Church House London Office a day a week.

• A salary of £40,572 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.

• 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
• We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
• We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
• Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
• Access to Occupational Health, and an Employee Assistance Programme 
• Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
• Apply for eligibility for an Eyecare voucher.
• Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.

• Strive for Excellence
• Show Compassion
• Respect others
• Collaborate
• Act with Integrity

We’re looking for a bold, creative, and unflappable technology leader who thrives in complexity and loves turning chaos into clarity. As our Enterprise Architecture, you’ll help shape the digital backbone of The King’s Trust, designing the systems, structures, and strategies that allow us to change young lives for the better.

Let’s be honest, this is a big role. You’ll be spinning plates, untangling legacy systems, and bringing order to a lot of moving parts. But if you’re the kind of person who sees opportunity in this and loves using technology to make a difference, you’ll absolutely thrive here.

You’ll lead our architecture and business analysis functions, setting the direction, building capability, and inspiring your team to deliver. From evolving our enterprise architecture framework to driving adoption of new technologies like AI and automation, you’ll make sure every decision we take is grounded in purpose, scalability, and security.

You’ll also work closely with senior leaders, helping them translate ambition into action and ensure every investment delivers real value. This is your chance to connect people, process, data, and technology into something that truly matters.

We’re looking for someone who brings:

• Vision and drive to create clarity from complexity
• Experience leading enterprise architecture across multiple domains
• Confidence to engage and influence senior stakeholders
• A love of technology, strategy, and getting things done
• A clear understanding of data protection and safeguarding principles

If you’re ready to build something meaningful, where no two days are the same, and your work has a direct impact on young people’s futures, we’d love to hear from you.

The Central Office Administrator plays a vital role in ensuring the smooth operation of the central office facility, including day-to-day oversight of organisation-wide services provided by SCT’s external IT support provider. 

The postholder will champion health and safety processes across the organisation through the use of an online portal. They will also provide key support in the coordination and delivery of organisational training. 

In addition, the role includes assisting in the delivery of a generalist HR service, working alongside the HR Officer and external HR advisors. 

About HOST 

HOST is a not-for-profit social enterprise dedicated to unlocking the power of people and communities to drive meaningful change. We believe that real transformation happens from the ground up — and that grassroots activists and movements are key to tackling today’s most urgent environmental and social challenges. 

And we know that our partners face barriers. That they don’t always have access to the right resources, networks, or operational solutions. That’s where we come in. HOST provides the infrastructure, strategic development expertise, and tailored support they need to thrive. 

We exist to make their lives easier, taking care of essential back-office responsibilities — financial, legal, and administrative — so they can get on with the difficult challenges. And we offer strategic guidance to help them build momentum, strengthen their impact, and sustain their work for the long term. 

In the face of an ever-changing world of systemic challenges, we strive to create meaningful connections and support shared progress — so our work is rooted in collaboration, inclusivity, and trust. Together, we enable the people and projects driving change to navigate complexities, overcome barriers, and make a lasting impact for a more just and equitable future. 

Since 2020, we’ve supported over 350 changemakers in more than 90 countries. Because we believe in doing the right thing, acting with urgency, and working alongside change-makers to create a better world. 

About the Role

As Community Support Lead: Development & Onboarding, you will lead the design, delivery, and continuous improvement of the Hosted Partner (HP) journey — from first contact to successful onboarding and integration into HOST’s global community. 

You’ll ensure that new partners are welcomed with clarity, confidence, and care, and that HOST’s systems, materials, and communications evolve to meet their changing needs. Working closely with the Partnerships and Delivery teams, you’ll turn insights from partners into practical improvements, ensuring that every process reflects HOST’s empowering, expert, and empathetic values. 

This is a role for someone who loves creating systems that work for people — combining process design, service delivery, and human connection to help change-makers get started and grow. 

Core Responsibilities

1. Hosted Partner Onboarding and Development 

• Lead the full onboarding process for new Hosted Partners (HPs), ensuring smooth, compliant, and welcoming transitions into HOST’s systems. 

• Conduct Welcome, Onboarding, and Set-up calls with HPs to explain key services, tools, and responsibilities. 

• Ensure all onboarding documentation, contracts, and systems are completed accurately. 

• Collaborate with the Finance and Legal teams to ensure hosted partners meet compliance requirements before activation. 

• Track onboarding milestones and ensure timely transitions from application to full hosting. 

2. Hosted Partner Journey Development 

• Lead the design, development, and improvement of the Hosted Partner Journey materials and forms — from initial enquiry through onboarding, active hosting, and renewal. 

• Map and refine partner touchpoints, ensuring clarity, consistency, and accessibility across services. 

• Work with the Communications Team to ensure all HP-facing materials and guides reflect HOST’s tone and values. 

• Collaborate with the Product Manager (HOSTHub Lead) to digitise, automate, and improve onboarding workflows. 

3. Partner Communication and Engagement 

• Maintain consistent, high-quality communication with partners throughout the onboarding and early development process. 

• Ensure partners have access to the right guidance, templates, and training resources. 

• Gather feedback from new HPs to identify trends, challenges, and opportunities for service improvement. 

• Contribute to the Project Hosting Bulletin and updates for new HPs. 

4. Documentation, SOPs, and Training 

• Develop and maintain clear Standard Operating Procedures (SOPs) for onboarding and HP journey management. 

• Support internal training for Community Support Leads and relevant teams on new onboarding tools, systems, and processes. 

• Contribute to knowledge-sharing sessions and capacity building within the Partnerships Circle. 

5. Risk Identification and Escalation 

• Conduct initial screening and due diligence checks for new Hosted Partners, identifying potential operational, reputational, or compliance risks. 

• Escalate risk concerns to the Community Support Manager or relevant leads for review and mitigation 

• Maintain accurate documentation of risk assessments and onboarding decisions. 

6. Collaboration and Service Improvement 

• Work with the Training Lead to integrate onboarding insights into HealthChecks and workshops for new HPs. 

• Collaborate with the Finance, Legal, and Tech teams to align onboarding workflows and systems. 

• Support cross-team projects to improve the efficiency and consistency of the Hosted Partner experience. 

7. Growth and Learning Areas (Development Focus) 

• Develop leadership in onboarding design and service improvement. 

• Contribute to testing and adoption of HOSTHub features that enhance the HP journey. 

• Support the Partnerships Circle in developing standardised partner support materials. 

Required Experience 

• 3 years experience in customer services, account management or partner management — ideally within a not-for-profit, social enterprise, or global NGO environment. 

• Proven experience designing and delivering onboarding, training, or service delivery processes for clients or partners. 

• Strong background in relationship management, with the ability to build trust and communicate clearly with partners from diverse cultural and professional contexts. 

• 2+ years’ experience using and maintaining digital systems (project management and CRM platforms such as ClickUp and Zendesk) to manage workflows or client data. 

• Excellent written and verbal communication skills, with the ability to present complex information clearly and empathetically. 

• Demonstrated ability to improve or document processes — developing SOPs, templates, or resources that strengthen service quality and consistency. 

• Experience coordinating across teams (Finance, Legal, Tech, or Communications) to deliver high-quality partner or client experiences. 

• Strong organisational skills and attention to detail, with the ability to manage multiple onboarding cycles simultaneously. 

• Experience handling compliance checks, screening, or due diligence processes is highly desirable. 

• Comfortable working in a remote-first, international team, with strong self-management, accountability, and collaboration skills. 

At HOST, we believe change starts with people who care.

If you’re passionate about building systems that help others thrive — and want to play a key role in supporting change-makers around the world — we’d love to hear from you.

This is a new and exciting role which you can out your stamp on. You'll help the charity run smoothly, support our Board of Trustees, coordinate meetings, manage key communications, provide day-to-day office management and ensure that strategic projects are delivered effectively. This is a great opportunity for someone who thrives in a dynamic environment and wants to make a real difference through their work. In particular you'll:

• support our CEO with diary management, responding to incoming communications, preperation for events and managing managings
• manage payroll for both the charity and its trading subsidiary, Ignition Brewery
• provide administrative support to our Finance Manager
• coordinate our parent-carer forum, ensuring it is well supported
• support our Board of Trustees including coordinating all aspects of Board and Committee meetings, taking minutes and supporting with Trustee recruitment
• act as our Office Manager, overseeing the various administrative functions and support contracts we need to run smoothly
• assist with the implementation and management of projects across the Charity that support our mission and drive efficiency

As well as our Brighter Horizons team, you’ll also have a hand in supporting our trading subsidiary Ignition Brewery, making this a varied role, ideal for someone who likes to be involved in lots of things at the same time.

We’re a small team but growing and ambitious team, making the role really varied. Experience of administration is a must, preferably in a small charity setting. If you are a people person and are passionate about causes in your community, we want to hear from you.

What we need from you (the essentials):

• a minimum of one years’ experience working in a fast-paced administrative environment
• experience of managing projects from design through to delivery and evaluation
• strong organisational and time management skills with an ability to plan ahead and manage multiple priorities effectively
• excellent communication and interpersonal skills
• excellent skills in Microsoft Office and CRM systems, especially with digital collaboration tools
• good written skills, with an ability to produce reports and other relevant documentation
• an ability to maintain discretion & confidentiality and handle sensitive information with professionalism
• meticulous attention to detail with an ability to perform tasks accurately and efficiently
• the ability to work proactively and independently

What we’d also like from you (the desirables):

• previous experience of working as an Executive or Personal Assistant
• an understanding of charity governance / experience working with Trustee Boards
• experience of working with neurodivergent adults and/or adults with learning disabilities in a paid or voluntary capacity

At Bexley Voluntary Services Council (BVSC), we're passionate about strengthening our local voluntary and community sector to make a real difference in people's lives.

As part of a project to support Bexley residents living with multiple long-term health conditions, we're looking for a compassionate and proactive Health & Wellbeing Coach to join our team.

Using a person-centred, coaching approach, you'll support residents over 4–6 sessions, meeting them in local spaces like GP surgeries, libraries, and community centres. You'll help people navigate services, overcome barriers and move towards greater independence and better health.

You'll be part of a supportive, proactive team working across sectors to create practical, community-led solutions. We provide regular supervision, peer support sessions, and opportunities for professional development in health coaching and community engagement.

Location: Luminous House

Contract Type: Permanent

Salary: £30,784 per annum

Specific Hours: 40 hours per week; shift work between 7am-10pm including weekends, bank holidays and occasional sleep-ins 

Team Leader – Children’s Home – South West London

Looking for fantastic career progression, excellent training and therapeutic support? Join our committed and professional Team and Make a difference to Children living in residential Care.

Starting Salary £30,784 per annum 

Shifts: 40 hours per week; shift work between 7am-10pm including weekends, bank holidays and occasional sleep-ins

Sleep-ins: £50 / Overtime and Bank holidays paid time and half

Location: London, Balham (SW12)

About Us

Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.

St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man.  We have a passionate commitment to our young people, placing them at the centre of everything we do.  We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.

We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong.  We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities.

Watch our short video to gain an insight into our working life here at St Christopher’s 

About the Role

As Team Leader, you will be directly involved in managing the home and providing positive support for challenging young people aged 12-17. Whether shift leading or joining in with daily activities, you will also share in the leadership of the team, helping to develop staff by modelling high standards of professionalism. 

St Christopher’s Academy

At St Christopher`s we can offer you a career where you can develop your skills and knowledge while making a difference to young people’s lives.

When you join St Christopher’s, we will set you up in your career with a tailored development plan. Whether you want to move across to a different service, become a Manager or just explore further your current role, we will support you to map out your career trajectory and help you achieve your professional ambitions. If you want to learn more about St Christopher’s Academy, please visit our website.

Check out here our staff stories to see how you can develop your career with us

We are proud that 84% of all our Team Leaders, Deputies and Managers are internal promotions. 

The successful candidate will have:

• Desirable professional qualification (CQSW, DipSW, NVQ3), or willingness to undertake Diploma Level 3 for Residential Childcare.
• One years’ experience working at a level of responsibility with children and young people in a residential setting.
• An understanding of the regulatory framework relating to the provision of residential services for children and young people.
• Good understanding of the needs and risks regarding children in care.
• Experience of taking on leadership responsibilities in a teamwork setting.
• Ability to build genuine and trusting relationships with young people maintaining at all times high personal and professional standards.
• Excellent communication and team working skills.

In return we offer:

• Starting Salary £30,784 per annum.
• A friendly working environment, a fun, open and honest culture.
• 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
• Industry leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, mental health and social pedagogy.
• Contributory pension scheme, enhanced maternity and company sick scheme.
• UK Life Assurance (Death in service) to the value of 3 times your annual salary.
• BUPA employee assistance programme, offering counselling, financial advice and legal support.
• Cycle to work scheme.
• Bluelight card; discount shopping scheme at hundreds of retailers across the UK.
• Discretionary funded training programs.
• Employee awards based on performance and length of service.
• Fantastic opportunities to develop your career within our range of services.

Recruitment Process

At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.

Applicants will ideally already be on the DBS Update Service; if this is not the case St Christopher's will carry out a DBS (police) check prior to starting.

Your online application must include a supporting statement addressing the criteria stated in the Person Specification.

For the full Job Description and Person Specification visit our website.

In order for your application to be reviewed, it must include a supporting statement addressing the criteria stated in the Person Specification. Please note that CV’s will not be accepted.

We advise to apply as soon as possible as applications will be reviewed on a rolling basis and this opportunity might be filled before the stated closing date.

It is against the law to apply for work with Children/Young People if you are barred from working in Regulated Activity and if your name is added to a Children Barred List.

All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.

St Christopher’s Fellowship has a minimum age requirement of 21 for roles working directly with children and young people in our residential and semi-independent Homes.

Chapter One is a dynamic, growing charity with a vision of a world in which all children have the literacy skills needed to thrive. Our mission is to close the reading gap by providing children with one-to-one support at the time they need it most. 

Our unique Online Reading Volunteer programme currently supports around 3,600 children a year. It pairs disadvantaged, struggling five to eight-year old (KS1) readers with reading support volunteers who come from over 170 local and national businesses. The volunteer ask is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability. 

Our Volunteer Engagement Department, which the Volunteer Support Officer role will be part of, ensures that volunteers have everything that they need to make a success of their reading sessions with pupils. 

For more information about our programmes please visit our website. Please also take some time to visit our social media channels and watch our videos.

About the role:

Please read the attached Job Description PDF.

The required start date is Monday 5th January 2026. This is a part-time role of 25 hours per week, working 5 hours per day, Monday to Friday. The set working hours are 09:30–14:30. Please note that the start date and hours are fixed in line with business needs and cannot be adjusted.

This role is subject to an Enhanced DBS check, and the post-holder must be permanently based in the UK at the time of applying and for the duration of their employment. All Chapter One employees must attend quarterly in-person staff meetings held in various locations across the UK (all expenses covered); attendance and participation is mandatory.

Applying for the role:

Please do not send any applications or correspondence via the Chapter One website. If you’d like to ask anything about the role, you’ll have the chance to do so if you progress to the next stage.

Please read the attached Job Description PDF, and write a cover letter. Your cover letter should:

• Clearly outline your suitability for this role, paying attention to the essential qualities listed within the attached Job Description PDF, and how you can apply these to the main duties of the role.

• Show your interest and understanding of Chapter One.

Any applications without a cover letter will be discarded.

As part of your application, you will be asked some questions designed to allow you to showcase your data manipulation skills. Please spend up to 30 minutes on this part of your application, and please read all questions carefully.

Please note that, due to the high volume of applications we expect to receive, we’re unfortunately unable to provide individual feedback to applicants who are not shortlisted at the first stage

Deadline for applications:

23:30 on Wednesday 19th November. No applications will be accepted after this time. We will actively review applications throughout the period of the advertisement. We encourage early applicants as we reserve the right to bring the closing date forward if this is deemed necessary due to volume of applicants.

Next steps:

During shortlisting, your CV, cover letter and answers to the application questions will be reviewed together by a senior member of the Volunteer Support Team. If successful, the next stage will be an interview via a video call. There will be at least one further stage after this. Whether successful or unsuccessful, all applicants will be contacted by the end of Friday 21st November, though we will reach out earlier if we are able to. Please monitor your junk/spam email folder regularly, we make contact from the Charity Job website directly and often these emails are detected as spam. We aim to complete the recruitment process by Friday 5th December.

Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of inclusive teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.

CLOSING DATE: 18 JANUARY 2026

IA is offering an exciting opportunity for a compassionate and experienced Stoma and Pouch Care Specialist Nurse to help us lead and develop our strategic clinical support services to people living with an ileostomy or an internal pouch.

The successful applicant will have been in a similar role for at least 12 months as an experienced Stoma/Pouch Specialist Nurse and qualified to at least (NHS) Band level 6. As someone who is passionate about helping people who have been through, or are considering life-changing surgery, your empathetic approach, high standards and professionalism together with your excellent clinical knowledge and experience will put the patient at the heart of everything that you do.

In addition to direct support through one of our many communications channels, your clinical experience will help us to further our charitable aims, developing additional strategic services supported by our team of staff, trustees and volunteers, many of whom have been through life changing surgery themselves.

As someone who is flexible in their approach and is prepared to think outside of the box, each day will offer a different challenge. Whether you are representing IA at external meetings, on various multi-disciplinary committees or advocating for improvements in products and services available to people living with a stoma and internal pouch, your strong voice and stakeholder management skills will represent both the charity and the voice of the patient.

As a hybrid role, the successful applicant is expected to be a self-starter with drive and determination to help us to grow our services and develop our patient support model. The successful appplicant will primarily be based from home (UK only) however the role will include travel to support charity meetings and events, in addition to furthering our strategic aims through networking. Occasional travel to head office in Essex will be required.

Herts Young Homeless is an independent charity and has been supporting vulnerable people in Hertfordshire since 1998. We are professional, passionate, collaborative and supportive charity that provides guidance to everyone who is in need of support.

The successful candidate willdeliver a high-quality service to young people aged 16–17 and their families across Hertfordshire, working alongside the Family Link Work and Mediation services to prevent family breakdown and reduce repeat homelessness. They will also support the wider team and work collaboratively with stakeholders to ensure the service achieves its key performance indicators (KPIs).

What will you be doing? 

Lead the hyh Hub, overseeing its day-to-day operations and ensuring the effective delivery of services. The Hub acts as a gateway for young people aged 16–17 to access hyh’s prevention services. In this role, you will build and maintain strong relationships with colleagues, partners, and commissioners, while supporting the recruitment, training, and professional development of Advice & Information and Admin Workers. You will also monitor outcomes and produce reports for the leadership team and funders to demonstrate impact and inform future service development.                             

What will the role involve: 

• Leadership of the Advice and Infromation Team 
• Service Delivery offering advice and options to young people, family members and professionals to prevent amily breakdown and homelessness.
• Partnership and Stakeholder Mangement 
• Full job description attached and avaialble on our website.

Please apply via the link on the vacancy found on our website submitting a cover letter  or a short video along with your CV . If you require any adjustments to support your application please let us know and we will be happy to help where we can.Closing Date 29th October 2025

Recruitment morning will be held on 6th November 2025 that will involve a variety of group based and individual tasks following by a competency interview.  and if successful there will be a personal interview stage held on a date to be confirmed. 

Should you need any reasonable adjustments to support you through the recruitment day please confirm upon receipt of invitation.

Equal Opportunities

We treat everyone with equal dignity and respect, and promote equal opportunity for all and challenge any behaviour or practice which discriminates against any person on the grounds of race, colour, sex, marital status, religion or belief, disability, age, sexual orientation, gender reassignment or any other perceived difference.

hyh strives to be an equal opportunities and inclusive employer and welcomes applications from all sections of the community.

Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so.  

About Us

Literacy Pirates’ vision is for every child to have the literacy skills, confidence and perseverance to succeed at school and beyond. We provide free, after-school literacy support to children who are falling behind in class and who have fewer opportunities for additional support due to their personal circumstances than others. Founded in East London, Literacy Pirates’ programme now runs online and serves children anywhere in the United Kingdom.
 
Literacy Pirates is on an exciting journey of growth, rolling out our innovative learning programme to reach more children than ever before. An ambitious, fast-growing charity we have set ourselves a goal of reaching 3,000 children a year nationally, by 2030 compared with 650 this year. Our work is centered around creating a positive impact, and we thrive on collaboration and innovation. We need an organised and proactive Office Administrator to ensure the smooth running of our headquarters. This role is essential in keeping our team supported, our systems efficient, and our space safe and welcoming. If you’re someone who enjoys problem-solving, keeping things in order, and working in a dynamic environment, we’d love to hear from you! 

What we're looking for 

In this hands-on role, the Office Administrator will oversee office management, facility operations, and some management of our hardware and software, while also leading projects and ensuring compliance with health and safety regulations. 

We're looking for someone who is:

• Quick to learn and adapt – you pick up new systems and processes with ease. 

• Calm and solutions-focused when things get busy – you enjoy finding practical ways through challenges. 

• Able to prioritise effectively and keep things running smoothly even when juggling competing tasks. 

• Highly organised with the ability to manage multiple projects. 

• Confident with technology and curious about how digital tools can make work easier or smarter. 

• Comfortable working in a busy office environment. 

• Excellent problem solving skills and ability to learn new things. 

• Strong team player who enjoys working with different people in a supportive role. 

• Commitment to our mission and the children we work with. 

• Experience in office administration or similar roles (desirable). 
• Knowledge of health and safety procedures and GDPR compliance (desirable). 

If that sounds like you then we’d love to hear from you! 

Role Description

Office Administration: 

• Work with the SLT to implement and maintain core policies and procedures. 

• Ensure compliance with health and safety regulations, including risk assessments, audits, certifications, and training (fire drills, first aid, evacuation procedures). 

• Liaise with tenants and landlords to uphold appropriate processes and procedures. 

• Manage data processing, GDPR compliance, and act as the organisation’s Data Protection Officer. 

• Oversee office supplies and supplier management, ensuring best value in all contracts and services. 

• Handle incoming enquiries via phone and email. 

Facility Management: 

• Conduct regular building checks (fire alarm tests, PAT testing, etc.) to maintain a clean and safe workspace. 

• Supervise contractors, including cleaners. 

• Address facility issues and manage repairs with tenants and landlords. 

• Process invoices and provide basic bookkeeping support. 

• Monitor costs and undertake quote comparison processes for financial efficiency. 

Systems Administration: 

• Act as the first point of contact for IT issues, updates, and maintenance. 

• Resolve IT problems or coordinate with our Tech and Systems manager and external IT support providers. 

• Manage IT procurement, ensuring appropriate equipment is in place and maintaining an accurate record of IT assets. 

• Ensure all network updates, licences, and software are current and tendered every three years. 

Project Management: 

• Oversee the design, renovation, and logistics of the Hackney building as needed. 

• Lead and support digital, agile, and administrative projects, ensuring timely and budget-conscious delivery. 

• Assist in recruiting new team members. 

• Manage marketing and bookings for our fantastical space hire. 

Governance: 

• Support the Chief Executive and SLT as needed. 

• Maintain accurate governance and compliance records. 

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

We’re looking to recruit an experienced procurement manager to help us achieve best value for money with our spend so that we can invest more in our services that support people with breast cancer. If successful you’ll be working as part of the legal and governance team and will have responsibility for both initiating and supporting our procurement projects. You’ll be building upon the relationships with contract owners that we’ve in place, offering best practice guidance to help them achieve their objectives whilst ensuring that value for money is achieved and risks mitigated. As our charity continues to grow you’ll have the opportunity to share your knowledge and develop your procurement experience across a wide and varied range of contracts.

About you

Our successful candidate will have good procurement experience in leading and supporting tenders for goods and services with a sound knowledge of IT system procurement. Experience of charity specific contracts would be an advantage but not essential.

You’ll have good negotiating skills being able to lead on supplier commercial negotiations. You should be able to demonstrate where and how you have added value to the procurement process. The ability to help with drafting tender specifications and statements of work is a key requirement for this role. CIPS qualified, or working towards the qualification, would be an advantage but not essential.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 2 days per week at home.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement online. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date Sunday 16 November 2025 midnight

Interview date week commencing 24 November 2025

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

Contract Type: Permanent

Salary: Circa £27,200 per annum

Hours: 37 hours / week

Department: People, Culture & Leadership 

Directorate: Service Delivery & Improvement 

Location: Working from home, with occasional UK travel 

Reports to: PCL Specialist 

As part of the NFCC People, Culture and Leadership (PCL) Hub this post plays a key role in supporting and enabling fire and rescue services (FRS) to drive organisational and culture change. 

The postholder will provide comprehensive co-ordination and high-level administrative support to the PCL Hub Team and the PCL Strategic Plan, including a range of leadership development programmes and learning opportunities.They will support the PCL catalogue through the monitoring of risk/issue logs, assisting the development of new products, and co-ordinating short and long-term approaches to evaluation. 

The postholder will coordinate the establishment, delivery and maintenance of a high-quality customer service approach and appropriate levels of administrative support for all PCL Hub activities. 

If this sounds like the kind of opportunity that you would be interested in; please have a look at the detailed Job Description and apply via the NFCC Website. 

How to apply: 

Please apply by clicking the 'redirect to recruiter' button above. This will take you to our dedicated online application form. CV’s will NOT be accepted for this position. 

Closing Date – 16th November 2025 with interviews being conducted W/C 24th November 2025. 

PLEASE NOTE – THIS VACANCY WILL CLOSE BEFORE THE CLOSING DATE IF WE RECEIVE A HIGH NUMBER OF APPLICATIONS. If you are interested in the position, we suggest applying as soon as possible. 

NFCC is committed to safeguarding and promoting the welfare of children, young people and adults and will require a DBS check to be completed prior to commencing in post. 

NFCC is committed to being an inclusive employer. We comply with the Equality Act 2010, and we believe that everyone deserves to work in safe environments that are free from bullying, harassment and discrimination, abuse, and harm, where they feel supported, welcome, and able to thrive. 

NFCC acknowledges the duty of care to safeguard, protect and promote the welfare of children and vulnerable adults and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice, all staff are expected to share this commitment.