Service manager jobs in elmbridge, tyne and wear
Exciting opportunity for a Programme Officer – make an impact today.
Anna Freud is seeking a Programme Officer to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.
Our EDI commitment
We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.
We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.
As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.
What we offer
We offer a collaborative culture with strong links across Anna Freud and University College London. We offer a range of staff benefits, including an all-in-one rewards and recognition platform called Perkbox and wellbeing offers such as finishing early on Fridays and free counselling through our Employee Assistance Programme. We are proud to have staff-led Diversity Networks offering unique opportunities for learning, connection and impact.
What you’ll do
You will play a key administrative Postgraduate Studies department within the Education and Training Division, supporting the delivery of UCL-accredited postgraduate programmes. Based in a hybrid work environment, you will provide comprehensive administrative support across all stages of the student life cycle - from admissions and enrolment to assessments and graduation. Key responsibilities include maintaining student records, coordinating teaching days and events, liaising with internal and external stakeholders (including UCL), ensuring compliance with regulations, and enhancing the student experience.
What you’ll bring
Essential skills and experience:
- Proven experience in programme or course administration within higher or further education settings;
- Strong interpersonal, verbal, and written communication abilities, with a diplomatic and professional approach;
- Ability to work accurately with large volumes of information and manage competing deadlines independently;
- Confident user of Microsoft Office and quick to learn university-specific systems and online teaching tools (e.g., Zoom, Teams);
- Able to work both independently and collaboratively, with a strong commitment to high-quality service and student experience.
Key details
Hours: Part-time job-share (14 hours per week): Wednesday and Thursday, 09:00-17:00. Flexible working is possible.
Salary: £31,366 FTE per annum, plus 6% contributory pension scheme.
Location: Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours at our London site (4-8 Rodney Street, London N1 9JH).
Contract type: Fixed-term, 8 months (maternity cover).
Next steps
Closing date for applications: midday (12pm), Monday 18 August 2025. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.
Notification of interview: shortlisted applicants will be notified no later than Friday 22 August 2025. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews: will be held remotely in week commencing 1 September 2025.
How to apply: click on the 'apply now’ button to apply online. We are unable to accept CVs and kindly request no contact from agencies.
Questions?
Please email Recruitment with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor license therefore we are unable to provide Visa sponsorship.
Our vision is a world where all children and young people are able to achieve their full potential.

The client requests no contact from agencies or media sales.
Summary
WE ARE SEEKING A POLICY OFFICER
About the Department/Role
The Church of England is continually striving to improve its safeguarding practices. The 2020 report by IICSA on the Church highlighted failures in respect of child sexual abuse and, more broadly, the challenges facing the Church to get safeguarding right.
The Church's aspiration is that safeguarding is not experienced and approached as a matter of administrative compliance. Rather, it should be what the Church is - something that flows from its core beliefs and values, part of its DNA.
The Church has made important and positive strides over recent years. There is, however, still much to be done to keep children and vulnerable adults safe, and to promote their well-being. The Church is a complex collection of different bodies. Most of the safeguarding work is carried out locally within the 42 dioceses and cathedrals in England. This work is supported centrally by a National Safeguarding Team (NST).
The Church of England seeks a committed and collaborative Safeguarding Policy Officer to join the National Safeguarding Team. This role is central to developing, revising, and implementing national safeguarding policies that protect and support all members of the Church community.
Working closely with Safeguarding Policy and Development Leads, you'll ensure policies are grounded in academic research, aligned with legislation and canon law, and informed by survivor experiences and Church-wide learning.
- Co-manage the development and roll-out of safeguarding policies, codes of practice and guidance
- Collaborate with stakeholders, including survivors, bishops, Diocesan Safeguarding Officers, and Church bodies
- Ensure policy relevance across dioceses, parishes, cathedrals, religious communities, and theological institutions
- Lead the coordination and improvement of the safeguarding e-manual
- Engage with NCIs departments to embed safeguarding policy into wider initiatives
- Support the NST's learning and review cycle to refine policies over time
- Represent survivor perspectives within policy, training, and quality assurance activities
- Provide briefings and respond to safeguarding queries from Church bodies
- Take ownership of non-legislative content creation related to safeguarding
Key role requirements
- A basic DBS check will be required as part of our pre-employment checks.
- This is a hybrid role, and working arrangements can be discussed with the hiring manager.
- Please note: This is a fixed-term opportunity, and we are seeking to appoint three candidates across the following contracts:
- 1 position: 2-year fixed-term contract
- 2 positions: 15-month fixed-term contracts
You will need to be/have:
To thrive in this role, you'll bring a unique blend of analytical skill, emotional intelligence, and commitment to safeguarding excellence. Below are the essential and desirable qualities we're looking for:
- A degree is not required for this role; however, the candidate will need to evidence at least 5 years of relevant experience in a similar field
- Strong written communication, able to tailor content for diverse audiences
- Skilled in analysing complex and conflicting information and distilling it into clear policy or guidance
- Confident working collaboratively across internal and external partnerships
- Able to lead and facilitate stakeholder groups to achieve outcomes
- Able to build trusted relationships with varied stakeholders, including survivors and Church colleagues
- Ability to communicate sensitively and effectively with individuals from all backgrounds, both written and verbal
- Experience in producing clear, effective policy and guidance for a range of audiences.
- Knowledge of national safeguarding legislation, statutory guidance and policy (e.g. Children Acts, Care Act, Working Together, criminal justice legislation), both current and historical, as relevant to non-recent abuse.
- A salary of £48,557 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.
- 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
- We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario, and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
- We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
- Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
- Access to Occupational Health and an Employee Assistance Programme
- Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
- Apply for eligibility for an Eyecare voucher.
- Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.
- Strive for Excellence
- Show Compassion
- Respect others
- Collaborate
- Act with Integrity
External Interviews will take place on 15 & 16 September 2025.
We are searching for an enthusiastic Account Executive to work within our small but driven team.
The Business Support team plays a key role in the charity, as our work with employers, helping them improve their frameworks and cultures, also creates safer work environments for whistleblowers, and supports our whole operation financially.
The role is varied and will help you enhance your negotiation, persuasion, organisation and creative skills. The vacancy would suit individuals who have some sales experience, and want to develop and enhance this, applying this experience in an environment that has a societal impact. It may also suit a graduate looking to work in a unique business development setting. Crucially, we are looking for self-starters who use their initiative to contribute great ideas and succeed with their sales.
Purpose:
You will generate income for the charity by identifying and securing new business, and maintain strong relationships with existing members and clients in order to explore further business opportunities with them.
The role will be selling Protect’s training, consultancy and membership services to employers who want to strive towards positive speak-up cultures.
Key responsibilities:
- Creating and converting a pipeline of potential members and other clients, in order to hit sales target and achieve KPIs
- Selling the charity’s services to inbound enquiries, resulting from marketing activity by the charity (eg webinars, SEO, social media and conferences)
- Enhancing the client relationship with existing clients through effective account management, and upselling services
- Being attentive to current legal affairs, whistleblowing cases and commercial market trends to accurately inform sector and client approaches
- Assist with business development projects and focuses including sector approaches, including round tables, breakfast briefings)
- Being a positive ambassador for the charity at national exhibitions, events and conferences
Required Experience & Skills
· Willingness to learn
· Passionate about excellent client service
· Ability to manage a varied workload with competing demands
· Commercially aware with good business acumen and financial awareness
· Excellent communication and interpersonal skills
The client requests no contact from agencies or media sales.
As a part time Community Engagement Co-ordinator at Wimbledon Guild you will work across Merton to support older people to access our exercise and social activities.
You will be an important member of our team, helping us deliver our organisational aims of preventing loneliness and isolation and helping older people stay active and healthy.
You will be the lead driver for our team, driving our accessible vehicle to transport disabled people to various classes and groups.
You will also be responsible for helping to co-ordinate the wide range of activities we provide every week, working with colleagues and volunteers to make sure everything runs smoothly.
You will work in partnership with community organisations including statutory services, libraries and councillors, as well as our volunteers, class leaders and other voluntary organisations working with older or disabled people.
You will be a team player comfortable in a wide range of social situations and excited to take on a role within our dynamic and creative team, and looking to make the role your own.
You will have great communication skills and the ability to work with multiple stakeholders and with individuals from a diverse range of backgrounds.
As our lead driver you will need to have a full clean driving licence and be aged over 25 due to our insurance requirements.
This is a part time role, for 19 hours per week which we would like you to work over 3 or 4 days including a full day on Tuesdays.
You will have experience of working with older people, but you might have a varied background, you might be someone looking to change career to the voluntary sector or starting out in a career with older people or activity management, you might bring experience of different groups in our community, or you might be nearing retirement and/or have family/caring responsibilities.
Wimbledon Guild is a community charity in Merton offering practical help and support, so you’ll never have to face life’s challenges alone.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.
This is an exciting but critical time to join the team as the charity looks to grow and expand its business development, fundraising and income generation efforts across the organisation. This is an excellent opportunity for a passionate individual with exceptional writing and organisational skills plus an eye for detail, to advance in their fundraising career by supporting our vital work.
Brief role description:
The Senior Individual Giving Officer plays an integral role within the Fundraising team at the Forces Employment Charity (FEC). As part of the Marketing, Communication and Fundraising Directorate, you will be responsible for delivery of the core elements of the individual giving programme, developing engaging products and activity across multiple channels to support income generation, identifying new audiences, optimising responses, growing the supporter base and contributing to the lifetime value of supporters.
Interested? Want to know more about the Charity? Check out our website.
Eager to know more the role? Have a look at the Job Description attached.
What’s in it for you? Check out the Benefits sheet attached.
Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Friday 22 August 2025.
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.
We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Accountability & Learning Officer - Improve humanitarian responses through evidence and learning
London, N1
Full-time, Permanent
Salary of circa £36,000 per annum
When humanitarian crises strike, the DEC stands poised to co-ordinate and deliver incredible responses around the world.
Learning and insight are essential to improving how we respond and we’re now looking for an Accountability & Learning Officer to directly contribute to learning and growth for the DEC and our 15 member charities.
We need someone with monitoring and evaluation experience and a strong understanding of humanitarian crises globally to play a vital role in our dedicated charity.
About Us
The Disasters Emergency Committee (DEC) is a unique membership organisation made up of 15 of the UK’s leading humanitarian charities: Action Against Hunger, ActionAid UK, Age International, British Red Cross, CAFOD, CARE International UK, Christian Aid, Concern Worldwide (UK), International Rescue Committee, Islamic Relief Worldwide, Oxfam GB, Plan International UK, Save the Children UK, Tearfund, and World Vision UK.
When large-scale disasters strike countries that lack the resources to respond, we bring our member charities together to raise funds quickly and efficiently. In times of crisis, our mission is to save, protect, and rebuild lives through effective humanitarian action.
Working as one, we coordinate the UK public’s response to overseas disasters. Through our Rapid Response Network of media and corporate partners, we raise the alarm with the UK public and make donating as easy as possible, with most funds raised within the first two weeks of an appeal.
Since our launch in 1963, we have run 79 appeals and raised an astounding £2.5bn, helping save countless lives and rebuild communities.
At the DEC, accountability and learning are not just processes, they are a commitment to the people affected by disaster and will aid our growth and the development of our members. Your work will help ensure the funds we raise are used effectively and transparently, and that every appeal we launch is an opportunity to do better, together.
***Please download the job description for full details***
What You’ll Do
This role enables the DEC and our 15 member charities to effectively respond to humanitarian emergencies and provide timely, quality, community-focused assistance.
As an Accountability & Learning Officer, alongside your efforts to contribute to our learning and growth, you will shape our work to influence key policy agendas. You’ll be working across such areas as climate adaption, flexible funding for humanitarian action, and locally led humanitarian responses.
Overseeing our monitoring, evaluation, accountability and learning activities, you will support the set-up of projects, build relationships, and co-ordinate activities in all our current operational theatres.
Specifically, your role will involve:
- Assessing humanitarian crises for DEC appeal eligibility
- Maintaining and improving reporting templates
- Setting up and overseeing key learning activities over the appeal cycle
- Overseeing our Collective Initiatives and Shared Services portfolio
- Supporting a range of DEC research and learning projects and reviews
- Helping members to achieve their climate and environment targets
- Leading the design and set up of regular learning events and workshops
- Acting as the key focal point for members’ and partners’ queries
- Acting as deputy for the Accountability & Learning Manager
What You’ll Bring
To thrive in this role, you’ll need:
- Experience with monitoring, evaluation, and research design and/or implementation
- Experience in the international humanitarian/development/charity sector for an NGO, UN Agency or similar
- A strong understanding of humanitarian crises globally
- Detailed knowledge of humanitarian principles, programming, and how the sector operates
- A good understanding of Monitoring & Evaluation frameworks and methodologies used to monitor programmes and measure outcomes
- An understanding of and interest in key policy areas within the humanitarian system
- The ability to thoroughly check and clean large datasets and analyse quantitative and qualitative data
- A degree-level qualification (ideally a post-graduate level qualification) in a relevant discipline
How We’ll Support You
- Flexible working hours (outside of an appeal)
- 25 days' annual leave, rising with length of service (3 years: 27 days. 5 years: 30 days)
- 3% employers’ pension contribution, rising to 8% post probation
- HealthCare Cash Plan, providing an array of health services (~£1,660 cash value, per year)
- Wellbeing support
- Discounted access to various health club providers (via Gympass)
- Discount schemes for various retailers and businesses
- Discounted tickets for events, via Tickets for Good
- Season ticket loan (post probation)
- Financial hardship loan (post probation)
- Cycle-to-work & Car scheme (post probation)
How to apply
If this role is of interest and meets your skills, experience, and knowledge, then please apply with your anonymised CV & cover letter by 9am, Monday 11th August 2025
The DEC is committed to the safeguarding and protection of children and vulnerable adults and participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By applying, the job applicant confirms their understanding of, and consent, to these recruitment procedures.
Other organisations may have titles such as Monitoring Evaluation and Learning Analyst, Monitoring and Evaluation Officer, or Planning, Engagement and Evaluation Officer.
Salesforce Administrator
We are looking for a Salesforce Administrator to join the team in this integral role, helping The Access Project achieve its ambitions.
Position: Salesforce Administrator (internally known as Salesforce Coordinator)
Location: Remote (with some travel to London as required)
Hours: Full time, permanent (37.5 hours per week)
Contract: Permanent
Salary: £27,000 - £30,500 p.a., depending on experience (plus £3,000 London weighting, if applicable)
Closing Date: Thursday 14th August
Interview Date: Week commencing 18th August
About the Role
You will ensure the effective maintenance and development of Salesforce to support The Access Project’s programme delivery, volunteer recruitment, and partnerships management. You will have full oversight of the system, independently making updates (e.g. reports, fields, custom objects, flows, and user management) and escalating complex needs to Impact Box or the line manager. As the first point of contact for user requests, you will assign and manage queries to ensure timely resolution. The platform integrates with Moodle, requiring collaboration across teams to support online learning and ongoing functionality improvements aligned with organisational goals.
Role responsibilities include:
· Salesforce administration, including managing user roles, permissions, page layouts, custom objects, and flows.
· Troubleshooting issues, data cleansing and implementing secure system changes.
· Evaluating and deploying Salesforce updates, manage Mass Action Schedulers and document workflows. Advising on system development viability and working in sandbox environments to test and deploy changes effectively.
About You
Someone with previous experience implementing, configuring, or administering Salesforce (1-2 years) would be ideal, as would having experience in an educational or non-profit organisation, but this isn’t essential.
Skills and Competencies:
· Salesforce administration: Ability to manage and maintain user accounts, profiles, roles, and permissions.
· Reporting and dashboards: Knowledge of how to configure and maintain custom report types, reports, and dashboards
· Customisation and configuration: Ability to configure, build, and maintain custom Salesforce functionality including custom objects, fields, page layouts, process builders, flows, and workflows
· Data cleaning: Good knowledge of Excel to cleanse and analyse data (knowledge of Power Query desirable)
· Integration: Knowledge of Salesforce integrations such as Form Assembly or Zapier (desirable), and how to import and export data into Salesforce using Dataloader, XL Connector, or equivalent
About the Organisation
The Access Project is a data-driven organisation with robust monitoring and evaluation systems. We track student progress, assess the impact of our programmes, and use real-time data to improve delivery. By combining academic, demographic, and outcome data, we measure university readiness and share our impact externally. We're also expanding reporting capabilities across teams, including sales and partnerships.
Benefits include:
· 25 days annual leave p.a. (pro rata) plus Bank Holidays and 5 Winter closure days.
· PerkBox
· Employee Assistance Programme
· Online Medical assistance
· Interest-free travelcard loans
· Cyclescheme loans
· Paid wellbeing day
· 2 paid Volunteering Days
· Employer’s pensions contributions (3%)
· CPD options in line with L&D programme
· Staff Mentoring scheme
The Access Project is an equal opportunities employer and we welcome applications from people from all backgrounds. If you believe you have most of the skills to fulfil the role we encourage you to apply. Amongst staff at our organisation, there is under-representation of people who are Black, Asian or people from ethnic minority backgrounds, disabled, care-experienced, from low socio-economic backgrounds, and who are LGBTQIA+. We also particularly welcome applications from people with lived experience in reference to our mission.
We are proud to be a Level 1 Disability Confident employer. If you require any reasonable adjustments please contact us.
Please note, if you are selected for appointment to the role, you will be subject to a DBS check.
You also have experience in roles such as Salesforce Administrator, Salesforce Coordinator, Salesforce Support Coordinator, Salesforce Trainer, CRM Administrator, CRM Coordinator, CRM Support Coordinator, CRM Trainer.
We support young people from under-resourced backgrounds to raise their aspirations, access top universities and achieve social mobility.

Funding Officer – Thematic and missions focused aligned to It starts with Community
We’re looking for four Funding Officers to support a range of initiatives across England. These are 12-month fixed term contracts.
This is a great opportunity to take a mission-driven approach to funding while working flexibly across different programmes and priorities.We’re looking for people who are collaborative, adaptable, and passionate about putting communities first.
As outlined in our It Starts with Community strategy and the England story, we are committed to placing community agency, power, and control at the heart of our England funding portfolio. We aim to stand alongside communities supporting them as they tackle challenges and fulfil their potential.
We strongly encourage applications from individuals with lived or working experience within underrepresented communities. One of the initiatives to be supported, addressing health inequity, requires a good understanding of equity-based practice, community engagement, and the lived realities of historically excluded populations.
Role Purpose
You will be expected to be open to work in different initiatives across our England portfolio.As a funding officer you will assess applications for funding and manage grants using best practice, thematic expertise, and the experience of customers and stakeholders to improve our grant making and inform our decision making. You will also ensure that both grant management and assessment play an effective part in contributing to the Fund’s knowledge and learning as a grant maker.
Key Responsibilities
- To review and assess funding applications.
- Provide clear, constructive feedback to applicants.
- Engage with applicants and stakeholders.
- Maintain accurate records and contribute to reporting and learning.
- Support due diligence and fair risk assessments.
- Contribute to the continuous improvement of our funding processes.
Location: Hybrid: we have a hybrid approach to working. Work pattern and location will be agreed with the successful candidate. Our England offices are Birmingham, Exeter, Leeds, London, Manchester and Newcastle
Contract Type: Four 12 Months Fixed Term (open to secondment subject to agreement).
Interview Date: 11th September - virtual
On application, please align your supporting statement to the criteria below
Essential Criteria
- Experience in grant making, community development, and/or public health.
- A strong commitment to equity and inclusion.
- Relational skills: an ability to nurture, develop and promote effective relationships and communication with colleagues, community. organisations and partners.
- Good analytical, written and verbal communication skills.
- Organisational skills: an ability to use your initiative and manage your own workload, dealing with competing priorities and deadlines.
- Demonstrable sound IT skills, in particular Microsoft Office products and the ability to learn detailed processes quickly and accurate.
Desirable Criteria
- A good understanding of equity-based practice, community engagement, and the lived realities of historically excluded populations.
- Knowledge of health systems or the social determinants of health.
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.
About us
We are National Energy Action (NEA) – and our vision is to end fuel poverty. Our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits. We believe everyone should be able to afford to keep their homes warm and safe. However, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK. Never has this been more important than today.
National Energy Action’s teams are supportive, knowledgeable and dedicated to what we do. We are proud of our expertise and proud of the service we deliver to our clients.
We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that makes a genuine difference to people’s lives every day.
The role
This is a time of unprecedented demand for our services. We have a fantastic opportunity for someone to join us as a Benefits Adviser on either a full or part time basis. Job Share applications are also welcome. Full time hours are 37 hours per week.
We’re looking for an experienced and knowledgeable professional to help us deliver our work programme and build our profile amongst regional stakeholders. The post-holder will deliver projects that seek to bring an end to fuel poverty and to the misery of cold homes that is experienced by over 6.5 million households in the UK.
This is a highly rewarding role where knowledge and experience are key. You will provide accurate, comprehensive benefit entitlement advice and support to householders, ensuring they receive the help they need. From initial consultation to form completion, you will be responsible for offering guidance across multiple channels – by phone, online and in person.
National Energy Advice’s Benefits Entitlements and Claims Support Officers are empathetic, polite and have good listening skills but are also knowledgeable, assertive, and confident. You will obtain relevant information about a client’s circumstances and offer accurate guidance about potential eligibility for additional benefit entitlements. This will include the completion of application forms as appropriate. Advice will be given over the phone, via online contact and in face-to-face settings where appropriate.
What you will need to succeed
National Energy Action is seeking skilled and experienced individuals to join our team in a pivotal role supporting low income and vulnerable households.
You will have a strong background in providing welfare benefits advice and expert advice on welfare rights, including entitlements, systems, claim processes and current legislation and practices; all tailored to individual client circumstances. You will have demonstrable experience of providing welfare benefits advice via telephone and face to face is essential.
You will need good organisational skills, excellent communication skills as well as an understanding of the challenges faced by low income, vulnerable or disadvantaged householders.
The role of Benefits Adviser will be part of the Communities Directorate and the postholder will report to the Benefits Entitlement and Claim Support Manager.
Post holders must be resident within the UK and be able to provide their Right to Work in the UK. Hybrid working is subject to a risk assessment to ensure the working environment is appropriate under health and safety and GDPR requirements.
The job description provides a list of the duties of the post and the person specification provides the list of essential and desirable criteria.
We are offering:
- £29,064 – £34,267 (FTE) – Points 12-22 (plus £3,300 London Weighting if applicable). Appointments are usually made at the starting point of the scale.
- 11½% non-contributory pension.
- 25 days annual leave (FTE) plus 3 additional days in between Christmas New Year Period when our offices close; plus, all public holidays per annum for full time staff, pro-rata for part time staff.
- Flexible working arrangements including the opportunity for Hybrid working.
- Enhanced family friendly payments.
- Employee Assistance Programme.
- Employee benefits platform.
The Role
The Head of Partnerships and Fundraising is responsible for the majority of income generation for our charity. The Switch raises income from corporate volunteering partnerships and through grant applications to other trusts and charities, which together contribute circa £800,000 per year. This is a role that requires strategic thinking, relationship and negotiation skills, and the ability to meet income targets.
This role will manage and grow our current key corporate partners, ensuring sustainability and longevity in our partnerships. The person will be responsible for communicating effectively with corporate partners on a strategic level, to understand how we can improve our volunteering offer and communicate impact to their business.
The job-holder will seek new partnerships in diverse industries where we have fewer stakeholders, to ensure our young people work with companies and volunteers from wide-ranging sectors.
In this position you will scope fundraising opportunities from grant and trusts, and be adept at assessing our viability so that applications we submit have a higher rate of success than average.
As Head of Partnerships and Fundraising, you will create new income streams which The Switch has not considered before, for example legacy funding, individual giving, corporate match funding. This will improve our financial stability.
In addition to income generation, this role will lead the Partnerships team and manage two to three staff as follows :
1. Our Corporate Partnerships and Volunteer Manager - oversees all volunteer logistics, including maintaining volunteer records and distributing relevant briefing materials to ensure volunteers are well-prepared for their role. Some time dedicated to fundraising too.
2. Our Communication Coordinator – leads on our regular comms including our digital newsletter, social media pages, and bespoke comms for projects or funders.
3. Coordinator TBC.
Details
· The Head of Partnerships and Fundraising leads the Partnerships Team and reports to the CEO.
· Working hours are typically 9am – 5pm Monday – Thursday, and 9am – 4pm Fridays.
· Working from home (WFH) is typically 2 days a week, with Wednesdays mandatory in the office.
· Flexibility will be required to cover meetings or events outside of these hours and WFH days.
· Start date: autumn 2025
We are proud to offer a number of enhanced benefits to our staff, including:
· 25 days holiday, plus bank holidays, additional “Switch Off” Day and Christmas closure
· Health cash-back package, including discounts on gym memberships, retail and leisure.
· Hybrid working
· Pension
· Learning and Development opportunities including Learning at Work Week activities
· Volunteering days to spend on an activity close to your own heart.
By providing our local young people with essential skills and experiences of the working world, we ensure that they can reach their best future.
The client requests no contact from agencies or media sales.
Could you lead and manage British Heart Foundation’s (BHF) Medical Technology portfolio to help deliver our vision of a world free from the fear of heart and circulatory disease?
We’re seeking an experience leader to join us as our Head of Product and manage our Medical Technology portfolio, which spans clinical and healthcare solutions, research platforms, and health insight products. This portfolio is delivered through a bi-modal approach—a blend of agile product development and structured project delivery—encompassing build, buy, and partner strategies.
About the role
As our Head of Product, you’ll:
- Own and evolve the Medical Technology product portfolio, ensuring alignment with BHF’s Medical and Technology strategies.
- Lead product strategy and execution across multiple disciplines, and product portfolio.
- Collaborate closely with senior stakeholders in the Medical Directorate to shape and deliver products that support BHF’s mission and medical objectives.
- Be responsible for prioritisation, customer value delivery, communication, scheduling, resourcing, and financial oversight across the portfolio.
- Operate as a key member of the Technology Senior Leadership Team, contributing to strategic planning and cross-functional leadership under the guidance of the Director of Technology and Chief Technology Officer.
About Technology at BHF
Technology is a critical enabler of BHF’s mission. From transforming patient experiences through digital health tools like RevivR and The Circuit, to advancing research through AI and data analytics, our Medical Technology portfolio is at the forefront of innovation.
We’ve established dedicated product teams to ensure consistent access to technology expertise and services, enabling the Medical Directorate to deliver impactful outcomes.
Working arrangements
Please note This is a 12-month fixed term contract, covering family leave, and we'll be looking for candidates to be able to join us as soon as possible.
This is a blended role, where your work will be dual located between your home and our London office.
At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
About you
You’ll bring:
- Proven experience in bi-modal product and portfolio delivery, ideally within a similarly complex organisation.
- A commercial mindset and strategic thinking capabilities, with a track record of shaping and delivering product strategies.
- Existing Head of knowledge and strong leadership skills, able to manage multi-disciplinary teams and influence senior stakeholders.
- Deep understanding of customer needs, market trends, and emerging technologies in health and research.
- Proficiency in agile methodologies (Agile), product ownership, and translating user insights into actionable product requirements.
About us
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change , along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Interview process
First stage interviews will be held w/c 1st September, via MS Teams. Second stage interviews will be held in person, at our London office, which will include a presentation element, as well as a chance for you to meet with some key stakeholders this role will work closely with.
How to Apply
It’s quick and easy to apply for a role at the BHF. Just click on the apply button below. All you’ll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.
Should you need any adjustments to the recruitment process, at either application or interview, please contact us.
Our vision is a world free from the fear of heart and circulatory diseases.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Co-Director
Status: Fixed Term Contract for 12 months
Location: Home based in London area
Report To: Founder of The Black Economists Network
Hours: Part Time – commitment of 8 hours per week which must include at least 4 hours on Fridays
Salary: Based on experience; £23- £25 per hour.
Full time salary £45,000-48,100 per annum:
Pro-rata’d to £9,568-10,400 per annum
Benefits: Pension, holiday scheme
About us:
The Black Economists Network (TBEN) is a dynamic and progressive organisation dedicated to fostering a supportive and inclusive community for professionals and students of African and Caribbean descent in economics and related fields. We provide a platform for networking, collaboration, idea sharing, and mutual support. Additionally, TBEN aims to address the underrepresentation of Black individuals in economics and related fields by partnering with other organisations to drive diversity strategies and increase the visibility of Black economists.
Do you:
- Have a passion for our mission and have a commitment to social impact?
- Proven leadership or management experience
- Have the drive and experience to help us to develop our long-term strategy?
- Have strong decision making skills?
- Think strategically with the capability to develop and execute strategy, especially related to economic policy or research
- Enjoy working with people from a range of different backgrounds?
- Want to make a difference?
Would you
- Like to be part of an organisation that is striving to increase the visibility of Black economists?
- Be comfortable dealing with legal, financial and regulatory requirements?
Are you:
- An inspirational leader with lots of proven experience managing a team from an analytical, research or policy focused environment?
- A strong communicator who can break down barriers and build relationships?
- An engaging public speaker who can represent TBEN in front of a variety of audiences
- An experienced people manager who can build a successful, collaborative and supportive team environment?
- Flexible and adaptable and happy working in a range of different environments?
If so, this is the role for you……..
The opportunity:
We are looking for a Co-Director to join the team and be responsible for the overall leadership and strategic direction of the organisation. The successful candidate will work with the Founder and stakeholders to ensure that TBEN fulfils its mission, but also ensuring that it maintains financial sustainability and delivers impactful programs.
This is a brand new role for TBEN and we are looking for someone who can join us and make a real difference to what we are able to deliver.
If you have:
Essential:
- Proven experience as an Economist or a field related to economics and related fields;
- Proven experience as a people manager who has recruited, nurtured and developed a successful team;
- Proven leadership and management experience
- Clear experience managing budgets, understanding funding cycles and financial reporting
- Excellent communication and relationship building skills;
- An in-depth understanding of – and a passion for – promoting diversity and inclusion;
- Experience of working collaboratively and making strategic decisions;
- Excellent organisational skills, multi-tasking and prioritising across multiple projects
- A minimum of a Degree in Economics or closely related within the economics field or relevant transferable qualification in Economics
- Commitment to TBEN’s mission; a deep understanding and passion for promoting racial equity and economic empowerment within Black communities
- Right to work in the UK.
Desirable:
- Organisational experience within a non-profit organisation, think tank or research organisation or an organisation focused on economic development or social justice
- Fundraising or partnership experience
- Experience securing grants
- Building strategy partnership
- Public speaking
- Strong financial acumen and understanding of non-profit funding models;
- Experience in event planning and management;
- Experience of working in the charity sector;
- Economics related qualification.
Does this sound like you? We would love to hear from you.
We encourage applications who may not have followed a traditional route into economics, but bring relevant lived experience, insight, or transferable skills that align with TBEN’s mission
Closing date: Friday 22nd August 2025
Contract: Permanent
Hours: up to 35 hours per week (can consider less hours, 35 hours is full time)
Location: Finsbury Park London, in our purpose-built centre and gardens
Starting salary: £54,520 - £63,243 per annum
Closing date: Monday 8th September 2025
Expected date of interviews: 17th-19th September 2025
Job ref: VA756
Would you like to make a positive difference to the lives of survivors of torture? Do you have experience of coordinating clinical services delivery to marginalised groups in a community setting?
We have an exciting opportunity for a Senior Clinical Psychologist to work with an innovative and friendly multidisciplinary team at our London Centre.
You will line manage and supervise highly skilled and dedicated clinicians, in the service delivery of a range of NICE guideline recommended therapy interventions, offered to our clients, who are survivors of torture and organised violence. You will report to the Adult Team Manager, London and operate as an integral part of the London Clinical Services Team. This is an exciting chance to join us as we place survivor empowerment and movement building at the heart of our four-year strategy and work together to increase the number of clients who can access our services. It is based in a centre specifically designed to be a safe and welcoming environment for survivors and includes gardens and growing facilities.
About the role
This is a wide-ranging position, and your key areas of responsibility will include:
- To work with the Adult Team Manager and Heads of Clinical Services to implement FFT’s strategic goals. It will involve providing line management to paid staff and volunteers from different professions and disciplines and provide professional and clinical supervision to qualified clinicians and trainees in the service including, clinical/counselling psychologists. This role may also include providing remote clinical supervision to clinicians in our other regional centres (North West England and Scotland).
- To ensure that Freedom from Torture's clinical model continues to be fully rolled out, with particular emphasis on survivor empowerment and evidence-based practice for addressing PTSD and other mental health impacts of torture.
- Championing people development as well as influence delivery of evidenced -based practice, clinical standards, quality initiatives and audit-based services.
- To formulate and negotiate psychological treatment and management plans for referred clients and to provide psychological treatment, using a range of specialist psychological interventions appropriate to the service in line with the new clinical model “Pathways” (drawing on a range of evidence-based models for the presenting problems of the clients).
- Being an effective role model and leader to encourage, develop and enhance skills of others.
About you
This is an important role within Freedom from Torture. To be successful in this role you must have a high level of commitment to maintaining excellent standards of client care and service delivery. It is a key requirement that you must have knowledge of appropriate clinical standards and external regulatory bodies. You must also have sound financial awareness and experience of balancing the provision of quality care against budgetary parameters.
To be considered for this role you must be a Psychologist registered with HCPC and have qualified with a doctorate or equivalent in either clinical or counselling psychology. You must have professional experience of working with clients with complex PTSD and have post-qualification experience of using evidence-based trauma focused therapy models. It is essential that you have a clear understanding of the experience of refugees and people seeking asylum, both in terms of pre-flight experience and the experience of living in exile. You must have previous management and supervision experience and be able to provide demonstrable examples of how you have successfully led and influenced clinical teams within community or health care settings.
In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution.
We also offer access to additional therapy training including NET and EMDR, access to high quality clinical supervision and an opportunity to hold a small case load alongside your management practice.
You will also have the opportunity to closely with the Head of Clinical Services and to attend a range of forums and working groups to support the clinical development of Freedom from Torture.
Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality. Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £54,520 - £63,243 per annum.
To view the Job Description and Person Specification, please visit our website.
To be considered for this role it is mandatory that at the point of application you must provide a CV and a cover letter addressing the job description and person specification. You must also provide proof of your professional accreditation status relevant to the role.
Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.
We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.
Freedom from Torture is committed to its responsibilities under safeguarding and expects all staff and volunteers to share this commitment. This post is subject to an enhancedDBS disclosure, as well as a need for full employment history and up to date employment references.
Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.
We reserve the right to close the vacancy early if we receive a high volume of applications.
The client requests no contact from agencies or media sales.
We are looking for an exceptional individual to join our busy team at LimeCulture.
The Head of Safer Cultures (Sport) is a senior leadership role within the organisation, responsible for driving high-impact safer cultures and safeguarding strategies and projects across a range of sectors, with a primary focus on Sport. This role requires a highly experienced professional who has led cultural change and safeguarding work at a strategic level, is confident working at executive and board levels, and brings a strong understanding of how safeguarding principles apply across different organisational cultures.
The postholder will play a key role in leading consultancy projects, influencing strategic cultural change and safeguarding decisions, and contributing to the development of content and resources
This is a full-time role and is primarily home-based with some planned travel and so candidates can be based anywhere in the country.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Role Purpose:
The Circle is an alternative to A&E for young people and children who are finding it hard to cope with their mental health, when medical intervention might not be necessary. We provide one-off in the moment support, and we are open every day of the year with no waiting list.
Mental health advisors are part of the core team, supporting children and young people aged 5-18 and their families every day. You are expected to work within HFEH Mind’s policies and procedures, and adhere to our code of conduct/values.
This role will suit those that have worked with vulnerable children in the past, including, but not limited to, support workers, CAMHS workers and mental health workers. We work within a diverse borough, and look to reflect this in our team.
Job Summary:
The mental health advisor role is a key part of the delivery of the Circle, working on the frontline to support young people and their families who are finding it hard to cope. They will conduct hour long, one-off sessions with children and young people aged 5-18, providing: safety planning, coping mechanisms, psychoeducation, and signposting, and supporting in de-escalation. This will be delivered with a non-judgemental and empathetic approach.
As a mental health advisor, you will need to be ready to respond in the moment to presenting (often unknown) concerns. You will have to dynamically risk assess situations, and be confident in raising concerns when necessary.
Key Responsibilities:
Service Delivery:
- Work as part of a team to provide support to service users and their families.
- Work within the Circle framework, and follow all HFEH Mind’s policies and procedures.
- Develop an understanding of the local area, and other services, to effectively signpost to.
- To deal with all safeguarding concerns in line with HFEH Mind’s safeguarding children policy.
- Take pride in the working environment, keeping it clean and tidy, and reporting any Health and Safety concerns appropriately.
- To utilise skills flexibly and effectively so that support can be tailored in a creative way.
Service Accountability:
- Maintain accurate, clear and concise records of all interactions with children, young people, parents/carers and professionals.
- Attend and engage in mandatory training, as directed by HFEH Mind.
- Ensure all support provided has an inclusive values base, which recognises and respects differences.
- To work collaboratively with all other partners and professionals, and represent HFEH Mind in a positive light.
- Ensure that all support provided has an inclusive values base which recognises and respects difference and diversity.
Other:
- To attend and engage constructively in 1-1 supervision, team meetings and group reflective practice, where applicable.
- Carry out any additional tasks as required by the Circle or Children and Young People’s Services in consultation with your manager.
Person Specification
Essential
- A minimum of two years’ experience supporting vulnerable children and/or young people in a paid or voluntary capacity, or equivalent.
- An ability to form supportive relationships with families, and tailor support to individual need.
- A child-centred approach to work.
- Working knowledge of child and adult safeguarding
- Organisational skills and excellent time management.
- Ability to communicate clearly both verbally and in writing, to a wide range of audiences.
- Ability to organise and prioritise workload.
- Ability to work flexibly according to the needs of the service, whilst managing your own self-care.
- An openness to your approach to colleagues, managers and in 1:1s and reflective practice sessions.
- Experience of using Microsoft Office package.
- Working understanding of General Data Protection Regulations (GDPR).
- Demonstrable knowledge and understanding of equality and diversity issues and the ability to integrate into your work.
Desirable
- Experience of working with CYPs presenting with complex needs, and/or who are neurodiverse.
- Experience in managing relationships with professionals (e.g. schools, education psychologists, early help teams), commissioners and other stakeholders.
- Experience in co-producing activities and campaigns with young people.
- Experience of working within a multi- disciplinary team.
- Experience of supporting young people experiencing episodes of heightened stress/distress.
- Excellent communication and listening skills with the ability to tailor messages to a variety of audiences.
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve.
This post is subject to an Enhanced DBS check
We are actively recruiting for a variety of roles – whether you're seeking full-time, part-time or bank work, we welcome your application. Our service runs seven days a week, out of hours, no later than 10pm. Shifts are set in advance on a monthly rota. Please indicate your preferred availability (e.g. weekends, evenings, specific days) in your application.
We are especially keen to hear from applicants available for weekend work.
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.




The client requests no contact from agencies or media sales.