Service Manager Jobs in Exeter, Devon
About the team
We have been successfully running the first ever national Peer Support Service for kinship carers in England for over two years since January 2022. We have created 145 peer support groups and supported and trained kinship carers to create and lead their groups in a way which meets their needs.
With a new contract from the Department for Education, we’re now entering a new phase of our service with a focus on:
- creating 90 new sustainable peer support groups in areas of most need over 21 months;
- sustaining and developing the current 145 existing groups, and;
- providing support and help to build a sustainable and welcoming community for all peer support groups across England.
About the role
The type of person we’re looking for:
This is a new a role and a new structure for the team. You will need to be a strong, boundaried manager and leader. You will understand the power of building relationship-focussed peer support groups and the importance of in person local community engagement and outreach.
The team you lead will focus on community outreach and relationship building to develop new groups and new support group leaders through to independence. By independence, we mean that the groups will function successfully without a staff member present.
We want groups to feel a sense of community and belonging through all support and services we offer at Kinship, so your team will be the local contact. They are expected to be out and about in communities.
Your team will need to build resilience through in person outreach, support, training and connection to ensure groups are able to function independently before moving to new ‘hub’ team who will provide centralised support and community building.
Your team will also reach out to existing groups (providing a face of the service and a relationship with it), ensuring they have the resources they need and support to sustain their group and then transition to the ‘hub’ team. This will include in person visits.
Purpose of the role:
The role of Programme Lead is to oversee and take accountability for the development and creation of new sustainable kinship peer support groups across England in priority areas as part of a new hub and spoke delivery model. In this context, your team is the ‘spoke’ of the service, delivering local outreach, online groups (where appropriate) and relationship building with kinship carers.
Managing a national team of seven staff (two direct line reports), you will provide firm leadership, ensuring targets and funder SLAs are met consistently and the service is delivered to a high quality. You will provide monthly reports, ensuring delivery is on track and most importantly that kinship carers have an excellent and positive experience.
Key responsibilities include:
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Deliver sustainable peer support groups for kinship carers.
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Ensure policies and systems to deliver new groups and move others to sustainability, are followed and updated with user needs at the heart.
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Champion and innovate the peer support service blueprint.
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Oversee day-to-day operations for service delivery and meet KPIs and SLAs.
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Line manage and supervise two Senior Peer Support Officers.
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As a deputy safeguarding lead at Kinship, you will work closely with other colleagues to identify areas of training for the organisation and identify improvements in delivery or processes.
Essential requirements include:
- Substantial experience in delivering a high-profile national service or programme. This includes overseeing delivery, operational planning, monitoring, budgeting, managing delivery and meeting KPIs.
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Significant experience of leading the development and delivery of peer support and community development services.
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Significant experience of managing volunteer recruitment and retention.
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Significant experience of change management and driving high performance.
Key Dates:
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Deadline: 9am on Monday 10 June 2024
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Interviews: Monday 17 June 2024 (online)
How to apply:
We will ask you for your CV and to respond to five questions via the Applied platform. Please note that all answers will be viewed anonymously by reviewers and CVs will not be viewed until after this sift has happened. This is the first opportunity to demonstrate your experience and to stand out in the recruitment process. Reviewers will not see all your answers together until all the questions have been reviewed and the CV has been reviewed separately. They will be marking on the strength of the response to each question. Once this is complete, both will be reviewed together. You will have 250 words per answer.
Questions for application (along with CV):
- Outline why you want to work at Kinship in this role, and how your values align to the Kinship ones? Please include a bit about your experience in this section.
- This role will oversee a delivery team, who will need to be out in the community setting up and developing sustainable peer support groups lead by kinship carers, across England. Please give one example of how you have previously approached regional and local community outreach across a team. How did you ensure this approach was effective, efficient and strategic?
- This service is a high-profile contract, funded by the Department for Education. Targets and SLAs need to be met while providing impact for kinship carers. Your team targets will be about developing sustainable peer support groups (lead by kinship carers). Please give a previous example of how you’ve delivered and met targets with high quality outputs. Please where possible relate to this job role.
- You’ll be leading a team who has been through a restructure, with new staff starting, and a new hub and spoke model to embed. You will need to work at pace, while providing strong leadership and clarity to the team. How would you approach the first three months, what will you prioritise and what will you need?
- In this role you will be a deputy safeguarding lead at Kinship. Give one example of a safeguarding situation that required your response in a previous role. Explain what your rationale and thought process was. How did you hold appropriate boundaries and progress actions to effectively safeguard vulnerable children and adults?
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
The client requests no contact from agencies or media sales.
The For Baby’s Sake Trust seeks to appoint a Deputy Director of Operations. The Deputy Director will work with the Director of Operations to lead programme development and delivery across the Trust. If you share our passion for breaking cycles of domestic abuse and giving babies the best start in life, have a professional qualification in social work, and enjoy leading multidisciplinary teams, you might be the perfect fit for us!
As the Deputy Director, you'll manage Regional Team Managers, ensure the consistent and robust delivery of the For Baby’s Sake programme and other services across all sites, and collaborate with delivery partners. You'll also be key in promoting our work, identifying new partners and delivery sites, and leading the Parent Advisory Group and its related activities.
This is a full-time role, reporting to the Director of Operations. It's a permanent position with a salary of £60,000 and offers the flexibility of working from home, with occasional travel as needed.
Closing date: 11.59pm on Sunday, 16th June 2024.
After we receive your application, we'll send you the link to the equal opportunities monitoring form – this is confidential and voluntary and won't affect the selection process.
Shortlisted candidates will be notified by close of business on Friday 21st June and interviews will be held on 24th and 25th June in a central London location.
For more information about The For Baby’s Sake Trust, visit our website.
Regional Community Fundraiser – North East England
- Ideal locations include Newcastle, Carlisle, Durham to allow travel across North East England.
- 22.5 hours per week
- Working pattern to be agreed (with occassional evening or weekends)
About Us
The Fire Fighters Charity offers specialist, lifelong support for members of the UK fire services community, empowering individuals to achieve mental, physical and social wellbeing throughout their lives.
We provide confidential, personalised support to the whole of the fire services community, whether that’s at our centres, over the phone, online or out in communities.
We are looking for an experienced Fundraiser to join our national team who can inspire the diverse communities across the North East of England to unite support for their fire community.
The Benefits
As an Employee of the Charity, we pride ourselves on ensuring you have great employee benefits along with a caring and supportive working environment.
- Salary of £23,170 per annum (equivilent £38,618 FTE)
- £3,400 p/a Car Allowance (Ts & Cs apply)
- Pension: 8% pension contributions (All pension contributions are paid by the Charity on your behalf. No employee contribution is required, though can be made through a salary sacrifice scheme)
- Paid Annual leave: 25 days’ holiday rising to 27 plus Bank Holidays (pro rata)
- Life assurance: 3 x basic salary
- Access to an Employee Assistance Programme and other support tools
The Role
Building relationships with the fire and rescue services in your area, you’ll become an integral part of the local fire services community. You’ll join a nation-wide team of inspiring and innovative fundraisers, working collaboratively to secure the much-needed income for the Charity.
Helping to coordinate events, support fundraising initiatives and implement new ideas, you’ll support your people, stations, and offices to raise awareness of the Charity and achieve and exceed income targets, as well as working with local businesses and people to maximise our fundraising potential.
By generating the income, we need to realise our ambitions you will help us to be there for even more members of the fire and rescue community.
This role is subject to a Basic Disclosure and Barring Services Check.
About You
We’re looking for an enthusiastic and innovative fundraiser to join our team, full of ideas and a positive attitude.
You’ll need excellent business and project planning skills, as well as the ability to multi-task and adapt your communication style to your audience.
You’ll be responsible for maximising the potential fundraising income from every initiative you support, so you must be able to effectively engage with multiple stakeholders and build strong networks.
You’ll also be able to support and inspire our volunteers, ensuring that these vital links between our Charity and the fire and rescue services are happy and fulfilled in their roles.
Reporting to the Fundraising Manager, you’ll be an excellent communicator with exceptional organisational skills and a ‘can do’ attitude.
How to apply
More information about us and the role can be found on our website.
Please apply online, via our recruitment portal.
We reserve the right to close this role early should we receive a sufficient number of applications. Due to the number of applications we receive, we are unable to contact applicants who are not shortlisted for interview. If you do not hear from us within two weeks of the closing date, please assume that your application was not successful this time.
The client requests no contact from agencies or media sales.
About the team:
Kinship is in the third year of delivering the first national peer support service for kinship carers in England. We have created 145 peer support groups and supported and trained kinship carers to create and lead their groups in a way which meets their needs.
With a new contract from the Department for Education, we’re now entering a new phase of our service with a focus on:
-
creating 90 new sustainable peer support groups in areas of most need over 21 months;
-
sustaining and developing the current 145 existing groups; and
-
providing support and help to build a sustainable and welcoming community for all peer support groups across England.
This role will coordinate the ‘hub’ resources and content with a focus on supporting sustainability and building resilience of peer support groups and their leaders. Specifically, this role will manage an ‘online hub’ for support group leaders and provide an excellent ‘customer experience’ for all support group leaders. You will support the hub innovation.
Together with the Peer Support Hub Lead you’ll take a human centred approach to working with group leaders to develop a central hub of accessible and useful resources and activities (for in person and online). You’ll build good relationships with support group leaders, building in their insight to develop resources and activities that will support them in their role.
You’ll help kinship carers to sustain their groups, working with colleagues across Kinship to promote consistent access to services and activities (training, programmes, information, advice and campaigns), ensuring a joined-up user experience.
About the role:
The role of the Peer Hub Coordinator will provide operational delivery of the Peer Support Hub. With excellent marketing, communication and digital skills this role will work with the Peer Support Hub Lead to develop an ‘in person’ and online peer support community.
In this context, your role supports the centralised ‘hub’ of the service, delivering an exciting programme of training, speakers, toolkits and resources to help peer support group leaders develop, build and sustain their group well. This will be building on and innovating the current Support Group Network.
Your role will support group leaders to feel connected and supported, learn from each other and build a powerful and resilient peer community.
The type of person we're looking for:
Super organised, you are someone who uses their initiative, anticipates challenges and proactively provides seamless solutions.
You’ll be comfortable with using digital technology and tools to build communities and develop resources. You’ll be curious about digital community tools, and you’ll want to work closely with our digital and content team to develop an amazing online experience.
You’ll also be a people person – understanding how building ‘in person’ relationships is key to unlocking community power for kinship carers.
You’ll be the right-hand person to the Peer Support Hub Lead making sure we deliver a really brilliant experience.
Key responsibilities include:
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Operational delivery, innovation and management of a dedicated online and in-person peer support ‘hub’.
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Building direct and positive relationships with support group leaders.
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Roll out mechanisms and tools to support groups to remain sustainable including but not limited to; informal buddy matches, online hub for support group leaders, monthly e-news, monthly speakers, themed specialist training (like setting up a safe Facebook group / promoting your group) and celebration events.
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Facilitation of regional network meetings.
Essential requirements include:
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Experience of developing jargon-free content for different audiences and channels.
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Experience of providing project support, delivering plans on time and evaluating outcomes.
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Experience of stakeholder communications and building relationships with stakeholders (e.g. beneficiaries and partners).
Key Dates:
- Deadline - 12pm on Tuesday 11 June 2024
- Interviews - Wednesday 19 June 2024
How to apply:
We will ask you for your CV and to respond to the following four questions via the Applied platform. Please note that all answers will be viewed anonymously by reviewers and CVs will not be viewed until after this sift has happened. This is the first opportunity to demonstrate your experience and to stand out in the recruitment process. Reviewers will not see all your answers together until the end and will be marking on the strength of the response to each question. You will have max 250 words per answer.
Questions for application (along with CV):
- Why you want to work at Kinship in this role, and how do your values align to the Kinship ones? Please include a bit about your experience in this section related to the job description.
- In this role, you’ll be part of the operational delivery, innovation and management of a dedicated online and in-person peer support ‘hub’. Give one example from your past experience, of where you’ve been part of delivering a similar service. What was your role and what did you achieve?
- You’ll be responsible for managing a content plan for the ‘hub’. How would you approach this and what tools might you use?
- We’re looking for someone who is really organised, shows good initiative and can ensure user experience and co-production are embedded in the design and development of the hub. Can you share one relevant example from your past experience which demonstrates your project management and participation approach?
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
The client requests no contact from agencies or media sales.
International Finance Manager, an excellent opportunity to join an International Welfare Charity, based in the UK.
- Fully Remote Working. Home based. Must be based within the UK.
- Salary; £38K - £40K per annum + benefits.
As the International Finance Manager, you will be working in collaboration with the Director of Finance and will manage the finance functions, oversee financial management of the charity and its international subsidiary. As the International Finance Manager, you will be responsible for specific financial management areas such as:
- Development, implementation and ongoing oversight of financial policies, practices, processes, and systems.
- Production of budget and quarterly management accounts.
- Management of external audit and production of consolidated year end statutory accounts.
- Relationship management with banks, HMRC and outsourced financial services providers.
- Finance support on budgeting and reporting to members, staff, and the Leadership Team (LT).
- Support the Director of Finance in providing financial analysis & reporting to the Board, Committee and LT.
- In addition, the International Finance Manager is responsible for providing a financial and management accounting oversight role a subsidiary partner, managing the relationship with outsourced bookkeepers, banks, and other service providers.
- The International Finance Manager undertakes the financial due diligence review of new and existing members in accordance with charities Due Diligence Framework.
This International Finance Manager role offers an opportunity for an experienced Finance Manager to work fully remote or for a senior finance specialist to progress their career, whilst working for a fantastic International Charity. To be successful in this role, you will have worked within the charity sector and ideally have gained international currency transactions or be working for an international charity. Experience, knowledge, and skills required:
- Strong practical experience working in a financial or management accounting role, within the charity sector, with knowledge of relevant charity accounting standards and regulations.
- Experience of restricted fund project accounting and donor reporting
- Experience of foreign currency transactions
- Experience and knowledge of control systems and processes, with a clear understanding of their underlying purpose.
- Producing work that clearly summarizes and analyses financial performance and identifies key issues with proposed actions.
- Practical experience of annual accounts preparation, reconciliations and double-entry bookkeeping.
- Either qualified or working to a qualification such as; ACCA, CIMA, ACA or CA
- Desirable; Experience of Power BI, Xero and/or SalesForce accounting system and of company credit/risk assessments/due diligence
'Angela Mann Recruitment' is a specialist Charity & NFP Recruitment Agency, with extensive experience and knowledge of working within the sector. We match individuals to roles based on the required skills and experiences requested to fulfil a position, regardless of age, disability, gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
Trust and Statutory Fundraising Manager - Make a Difference for Autistic People
Are you an exceptional fundraiser passionate about supporting autistic individuals? Join our committed team at the National Autistic Society and play a pivotal role in securing vital funding to transform lives.
As our Trust and Statutory Fundraising Manager, you will:
- Deliver on a personal six-figure income target by cultivating and soliciting funds from key philanthropic relationships with trusts, foundations and statutory funders.
- Bring exceptional donor stewardship skills to a six-figure portfolio of existing trust and statutory donors, ensuring their continued and uplifted support.
- Utilise brilliant cultivation skills to attract new donors, driving income growth for the team.
Your Key Responsibilities:
- Manage and solicit income from your portfolio of high-value trusts, foundations and statutory funders, securing gifts between £50,000 - £500,000 to achieve your personal target.
- Implement effective donor journeys, providing an excellent supporter experience.
- Create a robust prospect pipeline through research and qualification, ensuring a flow of new opportunities.
- Deliver exceptional bid writing and day-to-day donor communications, showcasing outstanding writing abilities.
- Collaborate with colleagues to develop compelling cases for support.
What You'll Bring:
- Excellent written and verbal communication skills for inspiring through compelling storytelling.
- Exceptional bid evaluation and proposal writing abilities.
- Strong planning, project management and time management expertise.
- The ability to prioritise workload and meet tight deadlines.
- Collaborative skills for working across fundraising teams.
- A creative and energetic approach.
- Experience in trust and statutory fundraising and securing six-figure gifts.
We Offer:
- Salary: £39,000
- Location: Head office (London), with hybrid/remote options
- Travel: Approximately 10% of time
- 35 hour week, with some evening/weekend work
Join our inclusive team culture, where your skills and passion will make a difference for autistic people. We provide career development, training and progression opportunities.
We're committed to safeguarding service users, so staff/volunteers must share this.
If transforming lives for autistic people motivates you, apply now and help achieve our mission of creating a society that works for autistic people.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Join Midlands Air Ambulance Charity as our Community Fundraising Manager!
Are you passionate about making a difference in your community? Do you thrive on building relationships and driving income growth? If so, we want to hear from you.
Key Highlights:
- Salary: £35,000-40,000
- Location: Field-based across Gloucestershire, Herefordshire, Shropshire, Staffordshire, the West Midlands, and Worcestershire
- Working Pattern: Flexibility with hybrid and remote options available
Why Join Us?
- Make an Impact: Your efforts directly contribute to saving lives and supporting communities.
- Career Development: We invest in your growth, providing training and progression opportunities.
- Unique Team Culture: Join a dedicated team passionate about our mission.
Your Role:
As our Community Fundraising Manager, you'll be at the forefront of driving income growth and fostering community relationships. Here's what you'll be doing:
- Lead and inspire our community fundraising team to achieve targets and objectives.
- Develop detailed plans to maximise income from various community streams.
- Champion relationship fundraising, empowering communities to support our cause.
- Identify new fundraising opportunities and partnerships, diversifying our supporter base.
- Collaborate with other teams to maximise fundraising efforts and deliver impactful campaigns.
- Ensure excellent donor care and stewardship, enhancing supporter journeys.
Why Midlands Air Ambulance Charity?
At Midlands Air Ambulance Charity, we're more than just a team; we're a family united by a shared mission. Join us in delivering life-saving services and making a real difference in communities across the Midlands.
Your Story Starts Here:
Ready to take the next step in your fundraising career? Apply now and be part of something extraordinary.
Be the Change. Join Us Today.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Job Title: Institutional Funding Manager
Company: Self Help Africa
Team: Programme Funding
Location: Remote - home based (UK or Ireland) with occasional travel to London/Dublin/country offices.
Contract Type: Permanent
Hours: Full time 37.5 hours per week Monday - Friday
Reports to: Interim Head of Programme Funding
Salary: £36,000-39,000 annual salary, depending on experience
Organisation overview:
Self Help Africa is an international NGO dedicated to the vision of Sustainable livelihoods and healthy lives for all in a changing climate. Headquartered in Ireland, with offices in the UK, the US, Brazil, Bangladesh, Burkina Faso, Ethiopia, the Gambia, the Democratic Republic of Congo, Ethiopia, Kenya, Malawi, Mozambique, Nigeria, Uganda, Senegal, and Zambia. SHA creates scalable and sustainable solutions to eradicating long-term poverty through knowledge transfer, investment, and market linkages.
SHA is currently implementing a portfolio of approximately 80 projects in 16 countries, funded by a variety of institutional and private donors including the European Union, Irish Aid and USAID.
Job Purpose:
The Institutional Funding Manager will play an important role in SHA’s institutional income generation activities. Working closely with assigned country teams, the post-holder will support pipeline development, lead the development and writing of high-quality bids, donor engagement, and positioning for contract and grant opportunities. Excellent written and verbal communication skills are critical for this role.
French and/or Portuguese language skills are desirable.
The role is open to candidates with the right to work in the UK or Ireland.
You may see similar roles advertised as: Proposal/Bid Writer/Manager, Fundraiser, Resource Mobilisation Lead, Strategic Relationship Manager/ Business Development Manager, Programme Funding Manager.
Key Responsibilities:
Proposal development
- Identify, research and advise on new funding opportunities.
- Coordinate proposal development for assigned countries/donors and cross-organisational teams to respond to funding opportunities.
- Contribute to meeting departmental financial and non-financial (volume and quality of proposals) targets.
- Develop and oversee proposal development timetable; coordinate inputs; write and edit content; provide quality assurance on fit with donor priorities; ensure compliance with internal review and approval procedures; ensure timely submission; and follow up with donors for feedback.
- Facilitate proposal consultation meetings, prepare summary presentations and develop meeting notes.
- Work closely with colleagues in the Programmes Department, who lead project design, to contribute to the assessment, research and design of projects for specific donor funding opportunities.
- Lead tracking of funding opportunities including monitoring funding databases, liaising with donor staff and colleagues on progress of applications or potential funding opportunities.
- Work closely with Programmes Department colleagues to support and/or lead contract negotiation with institutional donors.
Donor Strategy Alignment, Engagement and Relationship Management
- Support donor strategy to maximise relationships and funding from donors through: meeting donors and cultivating contacts; creating and maintaining strategic account plans; liaising with colleagues across the organisation to coordinate donor meetings and briefings; and writing capacity statements/quality statements for specific donors.
- Maintain up-to-date information on donor priorities, strategies, regulations and activities pertaining to SHA’s strategic plan.
- Ensure relevant staff including senior management and Country Directors are briefed on donor activities, through the preparation of briefing notes and maintaining up-to-date information on our management information system.
- Provide advice to Programme Department colleagues on donor policies and priorities, in order to support overall donor strategies.
- Maintain and report on donor relationship and income pipelines on a periodic basis.
- Manage relationships with assigned funders to build effective long-term partnerships.
Programme Funding Team and Miscellaneous
- Work with colleagues within the Programme Funding Team, and across the organisation, to improve the standard of proposal and report writing and donor relationships, and ensure funding opportunities and contracts are managed according to donor requirements.
- Coordinate the timely review of grant agreements to signature
- Add and maintain opportunities, donor records, files and time records in the organisation’s management information system.
- Provide capacity development and training in programme funding and bid writing to colleagues.
- Contribute to Programme Funding Team reporting.
- Represent the organisation in donor funding-related groups and networks.
- Keep up-to-date on relevant areas of the development sector.
Key Relationships:
Internal
- Interim Head of Programme Funding (Line Manager)
- Business Development Manager (Institutional Funding) x 1, Programme Manager x 1, and Trust and Foundations Coordinator (Colleagues)
- Global Programmes Department staff (Colleagues)
- Country Directors and Heads of Programmes (Liaison)
- Global and Country Office Finance & Admin staff (Liaison)
External
- Donor staff
- Partners (NGOs, private sector, academic institutions)
Knowledge, Experience & other Requirements
Essential
- Minimum of three years’ experience in roles which included programme funding.
- Excellent written skills, and the ability to creatively turn complex project and/or organisational information into compelling proposals.
- Evidence of success in developing proposals and securing funding from institutional donors (e.g. USAID, EU, GIZ, UN, FCDO).
- Ability to form good working relationships and to coordinate with colleagues across the organisation and with partners in multiple locations.
- Administrative skills such organising and maintaining records, files, and databases
- Experience of building and maintaining excellent relationships with institutional donors and partners.
- Self-motivated, proactive and driven individual, with experience of managing and prioritising own workload, meeting tight deadlines and working under pressure.
- Strong and creative oral presentation skills and experience.
- Strong numeracy and analytical ability, with ability to understand complex budgets and an eye for detail.
- Ability and willingness to travel when required
Desirable
- Ability to speak/understand French or Portuguese and to write funding proposals in French/Portuguese.
- Experience and/or knowledge of agricultural development.
- Experience in coordinating, review and negotiate grant agreements with donors.
How to apply:
To apply for this role, please upload your completed application form (available to download from our website), CV and cover letter via the careers page on our website.
Only applications submitted via our website will be considered for this role.
Any candidate offered a job with Self Help Africa will be expected to sign Self Help Africa’s Safeguarding Policies and Code of Conduct as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.
Specific roles may require Police/DBS/Garda vetting.
Self Help Africa strives to be an Equal Opportunities Employer.
The client requests no contact from agencies or media sales.
Location: Home Based
Contract type: Permanent
Hours per week: 35
Salary: £30,753 (FTE)
Closing date: Sunday 26th May
Informal Phone calls: Wednesday 29th May
Interview date: Tuesday 4th June
Do you want to join our commitment to ensure no family faces cancer alone?
We are looking for a standout relationship manager to join our fantastic team of fundraisers who work tirelessly to raise funds for Young Lives vs Cancer. This is a role of variety, opportunity and innovation and we are looking for someone who embraces change and constantly strives to achieve more.
A great personality and team ethic are really important in this role as you will maximise income for Young Live vs Cancer by coaching our supporters to reach their goals, whilst seeking out new fundraising opportunities for your geographical area. This role sits within the ‘Regional Engagement’ team and we need someone with natural customer service skills who wants to deliver a legendary experience to all of their supporters. Your team of supporters will range from volunteers and individuals, to groups and local corporates.
Oxfordshire, Buckinghamshire & Berkshire is filled with some of our most committed supporters and there is so much opportunity to grow our supporter base across the region. Our Social Workers support families from across the counties and building relationships with this team is a must.
We are not your average employer, nor are we looking for an average candidate in a 9-5 role. What we offer is the flexibility and adaptivity to ensure that your personal work/life balance is taken care of. Whether it is finishing early for an appointment, picking up from school or further education, we can help to make it work for you. Many of the team work condensed or flexible hours to suit their individual circumstance so we would love to discuss your needs more at interview.
Experience within a similar role, or within the charity sector, would be great but we know that a lot of the most important skills in this role are easily transferable from another sector. We want the right person and we will invest in training the right candidate. The skills we are looking for in this role are:
• Master at storytelling
• Epic at relationship building
• Strong prioritisation skills
• Great communicator
• Self-Motivated
• Self-Aware
• Great at spotting opportunities
• Influencing/Negotiating
• Compassion
• Bravery
• Integrity
• Team player
The must haves:
• Have a full UK driving licence and access to a car (including business insurance)
• Have a sufficient Broadband connection if home based
• Live in Oxfordshire, Buckinghamshire or Berkshire. Candidates who live outside of the local authority should highlight an intention to relocate to the area in their covering letter for their application to be considered
This role is subject to a Criminal Record Check. In the event of a successful application a Disclosure report will be sought at a basic level.
Diversity declaration
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their race, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation.
We are committed to taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities and creating equitable opportunities for all. We are passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation, as well as reflective of the diverse children and young people we support. Click here to find out more about our Diversity, Inclusion, Equity and Belonging strategy.
Accessibility
We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. Please get in touch with us if you would like to discuss any specific requirements.
What we offer
Every quarter we offer a wellbeing and development day where no meetings are held. It’s a day for everyone to spend time on whatever supports their own personal wellbeing and professional development – whether that’s catching up with training, life admin, exercise or reading. There is no prescription to these days as we know everyone is unique.
You may have experience of the following: Relationship Development Manager, Regional Fundraising Coordinator, Community Engagement Specialist, Philanthropy Relationship Manager, Fundraising Partnership Manager, Regional Supporter Engagement Officer, Community Fundraising Coordinator, Donor Relationship Manager, Regional Development Officer, Supporter Experience Manager, etc.
REF-213 977
At the Royal British Legion, we believe in building on potential. As Family and Friends Manager you will lead on the development of Family and Friends programme that supports RBL Recovery Services strategy.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
We are seeking to recruit a person with Recovery Services experience plus knowledge and experience of developing and implementing Family and Friends events both domestically and internationally.
The successful candidate will work from the RBL Battle Back Centre, Lilleshall at least two days per week. The Recovery Family and Friends Manager will lead on the development of the RBL Recovery Services Friends and Family strategy, which will aim to engage over 1500 people annually, including family, friends, ambassadors, and volunteers.
The role holder will oversee the design, implementation, delivery, and evaluation of a range of class leading events and programmes, across the UK and internationally. The role holder will be required to work collaboratively with the Team UK Manager, Recovery Programmes Manager and Recovery Pathways Manager to ensure programmes are carefully mapped to wider Recovery Services activity.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
You will be expected to travel regularly in the course of your work including regularly to Battle Back Centre, Lilleshall, Newport, TF10 9AT. You will be contracted to your home address, where you will be expected to work – using our collaboration tools – when not travelling.
For more detailed information about the role, please see attached job description.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.
Closing Date: 13th May 2024
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
The client requests no contact from agencies or media sales.
Contract type: Permanent
Hours: 35
Salary: £30,753 (FTE)
Closing date: 27th May 2024
Interview date: 4th June 2024
Do you want to join our commitment to ensure no family faces cancer alone?
We are looking for a standout relationship manager to join our fantastic team of fundraisers who work tirelessly to raise funds for Young Lives vs Cancer. This is a role of variety, opportunity and innovation and we are looking for someone who embraces change and constantly strives to achieve more.
A great personality and team ethic are really important in this role as you will maximise income for Young Live vs Cancer by coaching our supporters to reach their goals, whilst seeking out new fundraising opportunities for your geographical area. This role sits within the ‘Supporter Experience’ team and we need someone with natural customer service skills who wants to deliver a legendary experience to all of their supporters. Your team of supporters will range from volunteers and individuals, to groups and local corporates.
Gloucestershire Bath and Wiltshire is filled with some of our most committed supporters and there is so much opportunity to grow our supporter base across the region. Our Social Workers support families from across the counties and building relationships with this team is a must.
We are not your average employer, nor are we looking for an average candidate in a 9-5 role. What we offer is the flexibility and adaptivity to ensure that your personal work/life balance is taken care of. Whether it is finishing early for an appointment, picking up from school or further education, we can help to make it work for you. Many of the team work condensed or flexible hours to suit their individual circumstance so we would love to discuss your needs more at interview.
Experience within a similar role, or within the charity sector, would be great but we know that a lot of the most important skills in this role are easily transferable from another sector. We want the right person and we will invest in training the right candidate. The skills we are looking for in this role are:
- Strong prioritisation skills
- Great communicator
- Self-Motivated
- Master at storytelling
- Epic at relationship building
- Self-Aware
- Great at spotting opportunities
- Influencing/Negotiating
- Compassion
- Bravery
- Integrity
- Team player
The must haves:
- Have a full UK driving licence and access to a car (including business insurance)
- Have a sufficient Broadband connection if home based
- Live in Gloucestershire Bath our Wiltshire. Candidates who live outside of the local authority should highlight an intention to relocate to the area in their covering letter for their application to be considered
- This role is subject to a Criminal Record Check. In the event of a successful application a Disclosure report will be sought at a basic level.
If you think this sounds like you then please have a read of the attached job specification. If you would like to discuss the role before applying, then we welcome these informal chats.
Diversity declaration
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their race, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation.
We are committed to taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities and creating equitable opportunities for all. We are passionately committed to taking actions and making changes to be a truly diverse, inclusive, and equitable organisation, as well as reflective of the diverse children and young people we support. Click here to find out more about our Diversity, Inclusion, Equity and Belonging strategy.
Accessibility
We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. Please get in touch with us if you would like to discuss any specific requirements.
What we offer
Every quarter we offer a wellbeing and development day where no meetings are held. It’s a day for everyone to spend time on whatever supports their own personal wellbeing and professional development – whether that’s catching up with training, life admin, exercise or reading. There is no prescription to these days as we know everyone is unique.
You may also have experience in the following: Fundraising Manager, Senior Fundraising Manager, Fundraising Engagement Manager, Senior Fundraising Engagement Manager, Fundraising Engagement, Community Engagement, Senior Fundraising Officer, Fundraising, Fundraiser, Senior Fundraiser, Business Development, Business Development Manager, Account Manager, Account Management, Supporter Engagement, Relationship Management, Customer Relationship Manager, Client Relationship Manager, Charity, Charities, NFP, Not for Profit, Third Sector etc.
REF-213 827
Age UK's National Advice Line is recruiting for Information & Advice Advisors.
Our team provide a vital service available to older people and anyone seeking advice to support an older person in need. Our team of trained Advisors are dedicated to providing accurate, impartial and comprehensive information and advice to help support those in later life.
In height of a UK housing and energy crisis, many older people in the UK are in desperate need of advice and support. Due to the growing demand of this fantastic service, we are recruiting for some Information and Advice Advisors to join this friendly and supportive team.
If you are looking for an exciting and fulfilling career with a large National Charity that challenges injustice and makes a real difference to older people across the country, then we would love to hear from you!
The successful post holder will have excellent communications skills with the ability to provide accurate, often complex information in a clear and empathic way, offering advice over the phone and by email.
In this role you will receive several weeks of extensive specialist training based on the current legislation relevant to older people's rights and welfare, enabling you to offer an in-depth advice service to phone and email enquirers from across England. You will help them to understand and implement their legislative rights in areas such as community care, housing, income and benefits and many other issues related to later life.
This role offers hybrid working between home and either our Blackpool office, surrounded by excellent amenities or our Ashburton office, situated on the edge of the beautiful Dartmoor National Park. Our team work from the office at least 1 day a week, but that can be more if you prefer.
Must haves:
* Excellent active listening
* Excellent oral and written communication skills
* Proficient in the use of IT e.g., Microsoft Office applications including Word, Excel, Teams, and SharePoint
* Previous experience of using multiple IT systems including CRM and other applications at the same time
* Ability to handle and present clearly and concisely large amounts of subject knowledge, often of a complex nature, both orally and in writing
* Accurate and attentive to detail
* Calm, empathic, compassionate
* Committed to providing a high quality service
* Committed to a team working approach.
Great to haves:
* Experience of providing information and advice on the telephone or face to face
* Experience of working with older peoples' issues
* Experience of working with social care/benefits
* An academic qualification at degree level.
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Are you passionate about ensuring quality care for individuals with acquired brain injuries (ABI)? Do you thrive in collaborative environments where your expertise makes a tangible impact? Join us as a Lead Assessor in our esteemed Headway Approved Provider (AP) scheme!
About us:
At Headway - the brain injury association, we're dedicated to empowering individuals affected by ABI to lead fulfilling lives. Our AP scheme ensures that service providers meet rigorous standards of care, enabling those with ABI to receive the support they need to thrive.
Role overview:
As a Lead Assessor, you'll play a pivotal role in upholding the integrity of our AP scheme. Your primary responsibility will be to conduct comprehensive assessment visits to units undergoing evaluation within the scheme. Working hand in hand with service user perspective assessors, you'll monitor all Headway AP core domains during onsite visits.
Key responsibilities:
- Review relevant documentation ahead of onsite visits.
- Collaborate with service user perspective assessors during visits, focusing on core domain monitoring.
- Facilitate post-visit debriefing meetings with assessors to ensure thorough discussion and alignment.
- Maintain open communication channels with the AP Manager to address any assessment-related queries or challenges.
- Prepare detailed assessment reports in collaboration with assessors, ensuring accuracy and clarity.
- Deliver finalised reports to the AP Manager and communicate outcomes to units undergoing assessment.
Flexibility and expectations:
This role offers flexibility, with the expectation of completing a minimum of 4 assessments within a year. This allows you to balance your professional commitments while making a meaningful impact within our AP scheme.
Hourly rate and expenses:
The hourly rate for this role is £20.00, covering administrative tasks pre and post-visit, visit duration, and travel time. Additionally, travel expenses will be covered.
Candidate profile:
- Hold a professional qualification (e.g., OT, SaLT, Nursing, Physio) with demonstrated experience in ABI.
- Exhibit unwavering objectivity and impartiality during assessments.
- Uphold strict confidentiality standards in handling sensitive information.
- Possess a solid understanding of key legislation and frameworks pertinent to ABI care provision.
- Able to review and analyse evidence thoroughly.
- Skilled in engaging with staff, service users, and families.
- Strong verbal and written communication skills.
- Ability to travel independently to assessment visits.
Join our team:
If you're ready to leverage your expertise to ensure the highest standards of care for individuals with ABI and make a meaningful difference in their lives, we invite you to apply!
Become a Lead Assessor and play a vital role in advancing our mission to champion excellence in ABI care provision.
Areas:
We are currently looking to recruit in the following areas:
- East
- North East
- North West
- South East
- Wales
- Midlands
- Yorkshire
An established and successful charity, our client provides hospice care for children with life limiting conditions and their families in the South West of England. They have three hospices in North Devon, North Somerset and Cornwall. They deliver services to children and their families who have a palliative care need and meet the agreed referral criteria. Their ethos is support the whole family making the most of short and precious lives and their current delivery model includes care wherever the child is when they need it most including care at the hospice base, at home and virtual support.
They are pleased to be recruiting:
JOB TITLE: Senior Team Leader - Care
NUMBER OF POSITIONS: Two
SALARY: £49,237 - £55,663 (Pro rata if part time) plus an attractive benefits package (including the ability to maintain your NHS pension) and work environment (relocation package may be available for the right candidate)
HOURS: Full time at 40 hours per week (willing to consider part time hours with a minimum of 32 per week), including weekends/bank holidays/evenings and nights as required, for which unsocial hours enhancements are payable
LOCATION: Barnstaple, Devon
Are you an excellent communicator, motivated and passionate about children’s palliative care? This is an exciting time to join our team as significant investment is made to reflect our adapted ways of working and focus on staff and service development.
This is an excellent opportunity for a dynamic clinical leader with a passion to have a key influence to making a difference to the lives of children with life limited conditions. In this role you will be a key part of the hospice care leadership team ensuring that care standards are high, care delivery is responsive and reflects the model of hospice, that families are engaged and the team is well led and supported. Providing line management to the Team Leaders as part of a leadership team, projects and portfolios will be undertaken to support the Head of Care deliver a well led, responsive, and kind service.
Working closely with the Deputy Director for Quality to ensure the quality agenda is taken forward including supporting the hospice based teams with audits, policies, standards and learning.
You will be visible to the team, maintaining clinical credibility through working regular care shifts and to develop a clinical facing role.
To be successful you will be/have:
- Qualified RSCN with demonstrable experience of leading, motivating and supporting a successful team.
- Highly specialist clinical skills within paediatric palliative care with the ability to provide clinical leadership.
- Knowledge and understanding of the needs of children and families with palliative care needs
- The commitment and ability to champion the values and behaviours of the Hospice delivering their services reflecting the ethos of the organisation.
Working as part of a friendly team, they offer a beautiful, welcoming, well equipped workplace within a supportive environment where you will be recognised as a valuable individual member of the care team. 96% of their staff strongly agree that they enjoy the work they do their and they value their staff and offer an excellent working environment with an enthusiastic and committed team.
Closing date for applications: 28th May 2024 Anticipated Interviews: To be confirmed
They reserve the right to close this vacancy early if sufficient applications are received; therefore we strongly advise you to apply early
Our client is committed to safeguarding and promoting the welfare of children and young people and all employees must obtain an enhanced DBS disclosure.
Why Work For them?
Benefits of working for them include: 33 days (plus bank holidays) holiday entitlement, which increases with service, enhanced sick pay scheme rising up to 6 months full and 6 months half pay, personal pension scheme with 7% employer contribution, family friendly policies, with enhanced maternity/adoption pay, occupational health, wellbeing and counselling services and employee assistance programme, group life insurance scheme, training and development opportunities, environmental and green agenda, a supportive and inclusive environment, a chance to make a real difference
You may also have experience in the following: Care Operations Manager. Senior Care Supervisor, Care Services Coordinator, Care Team Coordinator, Senior Care Coordinator,
Care Unit Manager, Care Team Manager, Senior Care Facilitator, Care Program Supervisor, Care Service Manager, etc.
REF-213 955
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
Do you want to join a vibrant and growing charity group whose mission is to deliver positive change? Would you like to play an important role in supporting the organisation provide exciting learning opportunities that are tailored to people's needs?
Title: Projects & Events Coordinator
Reports to: Senior Programme Administrator
Based: Remotely – however must be willing and able to travel as and when required to meetings and events.
Job Purpose: To organise the planning and implementation of Programmes & Events and maintain a high level of accuracy and detail throughout.
The role:
Arrhythmia Alliance Group is recruiting a Projects & Events Co-ordinator on a full-time, permanent, remote basis. Your skills will be essential in strengthening the charities profile through programmes and event planning and coordination.
You will support the organisation with its’ programme and events portfolio by developing healthy, professional, relationships at all levels. You will also showcase initiatives taken and their key impact in making a real difference in people's lives.
Main responsibilities:
- Plan, coordinate, attend and execute a range of charity programmes and events.
- Oversee all event logistics, including venue selection, contract negotiations, transportation, accommodation, and catering arrangements.
- Agenda and room allocations
- Liaise effectively with various vendors and service providers.
- Develop and manage budgets, providing financial reports and forecasts to senior management.
- Evaluate programme and event success through feedback collection and analysis, making necessary recommendations for improvements.
- Promote the organisation's brand image, values, and initiatives.
Ensure all events are compliant with relevant standards and other regulations.
- Diary management for all programmes and events
- Support in production of relevant presentations and be able to present on the Charity group whilst attending events online or in person.
- Take payments over the phone as and when required.
- Attend physical meetings and events as and when needed to provide support.
- Support the production of recording for Healthcare Professionals, patients and care givers for educational webinars & events using but not limited to Microsoft Teams or Zoom.
Essential requirements:
- Experience working with vendors and negotiating venue contracts.
- Excellent organisational and project management skills.
- Ability to manage budgets and financial planning for events.
- Ability to work under pressure and handle last-minute changes.
- Ability to engage with wide range of stakeholders including healthcare professionals, patients, caregivers, sponsors and exhibitors.
- Creative thinker and problem-solver.
Person specification:
- Educated to GCSE level (minimum).
- Excellent verbal and written communication skills.
- Advanced Knowledge in Microsoft Word and Excel.
- Excellent organisational skills, with the ability to prioritise and manage own workload.
- Can undertake a wide variety of tasks and multi-task with ease.
- Ability to work on own initiative.
- Excellent attention to detail and accuracy
- Can work flexibly, and as part of a team.
- Professional & methodical and thorough approach to work
- Friendly, professional, punctual and polite.
- Must hold a valid UK Driving Licence.
The client requests no contact from agencies or media sales.