Service manager jobs in ferndale, greater london

We are looking for an experienced Finance Director to join our team of nearly 100 staff, ideally before the end of 2025.

This is a full-time, home-based, permanent position. You can be based anywhere in mainland UK or Ireland, with some travel and occasional overnight stays to meeting and conferences mainly in England and Wales.

We offer flexibility around working hours, including the option of a 9 day fortnight - time off in lieu is also available. We offer 25 days holiday pro rata (rising to 28 days) plus statutory public holidays. We are happy to make adjustments for people with disabilities and/or caring responsibilities, and we welcome applications from all communities.

The role is a grade 7 position with a starting salary circa £75,000 plus benefits including 9% employer pension contribution.

The Finance Director (“FD”) works alongside the Chief Executive and Operations Director to manage the finances and governance of The Rivers Trust, a leading conservation charity with three associated trading subsidiaries operating across the UK and Ireland, with a collective annual income approaching £10m.

Given the prospective retirement of the current postholder at the end of 2025, we are seeking a well-qualified and experienced individual to take on this senior leadership role as soon as possible to enable handover to occur.

The role is very varied and wide-ranging, including presenting financial information to the Trustees and senior management on a quarterly basis, reviewing monthly management accounts, leading on annual budgeting, appraising internal project concepts and contracts, statutory compliance administration and liaising with auditors.

The postholder will lead a team of eight in the Finance department and join a very welcoming team of 95 highly engaged and passionate staff at The Rivers Trust.

Main duties and responsibilities:

Working alongside the CEO, the Finance Director will provide commercial, financial and governance management and leadership for The Rivers Trust ("the Charity") and its associated subsidiaries (“The Companies”). The FD will not only be an exceptional accountant, with executive oversight of the finance function, but will be commercially astute and have the confidence to represent robustly the best interests of The Companies. The FD will also be an experienced manager of people.

Key Accountabilities:

1. Act as a business partner to support and constructively challenge the CEO in the general management of the Charity and the Companies, reporting to the board.
2. Lead all aspects of the finance function (including maintaining and developing the financial control environment; robust financial accounting; cashflow management; incisive management information; clear and concise reporting to Board) to ensure that the Charity and the Companies’ assets are secured, risks are managed, and the Board of Trustees, subsidiary boards and committees can make well-informed decisions.
3. Manage relationships with auditors, funders, IT specialists, banks, investment platforms and other external organisations.
4. Provide support to project bids and the development of other commercial opportunities to ensure that bids/opportunities are optimised for the Charity and the Companies as a whole.
5. Provide input to project and programme delivery from time to time, to ensure that performance is maximised for the Charity and the Companies.
6. Attend Board meetings and Business Audit and Risk Committee meetings to guide the Board and the Senior Management Team on financial, commercial and governance issues.
7. Ensure compliance with the requirements of the Charity Commission and Companies House and, from time to time, provide guidance to members of the Rivers Trust movement on good governance practice.
8. Maintain the finance department operational manual for business continuity.
9. Serve as the Company Secretary for the Charity and Companies.

Staff Management:

1. Lead, manage and develop the finance team (who work remotely) and ensure the team understands their respective and collective contribution to achieving the Charity's and the Companies’ objectives.
2. Support the team in their professional development.
3. Ensure the team delivers a high-quality service focused on internal and external customers and funders.

Knowledge, skills, experience, and personal qualities:

Essential

• Significant experience in financial management and senior leadership roles, ideally gained in a range of organisations.
• A strategic thinker, able to see the big-picture, shape long-term direction and balance this with attention to detail.
• Strong analytical and problem-solving skills combined with creativity and openness to innovate.
• Strong IT and digital skills, with experience of using technology to improve efficiency and automate processes.
• Proven people leadership experience, with a track record of managing, developing, and inspiring teams and creating a supportive, inclusive, and collaborative culture.
• Excellent relationship builder, with the interpersonal skills to influence, collaborate, and provide constructive challenge while maintaining positive relationships across the organisation, including with trustees and senior stakeholders.
• Experience reporting to boards of trustees and/or directors, with the confidence to contribute to board-level discussions as a trusted adviser.
• Strong written and verbal communications skills, able to distil complexity into pertinent, concise and understandable messages tailored to diverse audiences.
• The courage to make and communicate tough decisions and be open about risks and setbacks.
• Resilient and calm under pressure, with the ability to maintain focus and steady leadership in challenging circumstances.
• Impeccable standards of integrity and personal ethics, acting as a role model for the organisation values.
• Knowledge of Sage financial software packages.
• Work to a good standard in Microsoft 365, especially Excel, Word, Outlook and Teams.

Desirable

• Experience of working in the charitable sector.
• Experience of being a Company Secretary.
• Understanding of the environmental sector or a passion for making a positive impact.
• Familiarity in using Sharepoint, Sage and Slack.
• Knowledge of Partial Exemption VAT rules.
• A basic understanding of Irish tax law, Irish and UK payroll taxes and corporate governance.

Qualifications/ Education

• Qualified Accountant, preferably ICAEW or ACCA.

Additional information

Everyone who works for us is expected to contribute to a respectful and inclusive working culture and follow our policies and procedures including Health & Safety, EDI, Cybersecurity and GDPR.

Please note we can only accept applications made through this site, and not sent by email or other methods.

We are committed to ensuring our recruitment process is inclusive and accessible. We warmly welcome applications from people of all backgrounds, experiences and perspectives. If you would benefit from any adjustments to support you through the process, please let us know and we will do our best to accommodate your needs.

To apply please send your CV and a covering letter.

Closing date: Wednesday 24th September 2025

We may close this vacancy early if we receive a strong pool of applications, so we encourage early submission

Founded in the aftermath of the Second World War, Cumberland Lodge works with young people to understand the causes and impacts of social conflict and division, developing the next generation of leaders to create more just and inclusive futures. Our current programme focuses on four key areas: Youth & Democracy; Rule of Law; Freedom of Religion and Belief; and International Dialogue in the Workplace.

As we approach our 80th anniversary we have ambitious plans to scale up our activities and are looking for an experienced Fundraising Officer with strong storytelling skills and a passion for making a difference.

This is a permanent part-time role, two days a week. The successful candidate will join a thriving organisation as part of a small Programme team under the leadership of the Programme Director.

We are seeking to appoint a strong team player who can also work independently, who is well-organised, with excellent communication and inter-personal skills. They must be able to demonstrate success in fund-raising, and have strong knowledge of the fund-raising landscape in the UK, and preferably internationally. A background of funding raising for education or youth sector organisations would also be desirable.

Alignment with our ethos of addressing social challenges through constructive dialogue is essential.

It is expected that this role can be primarily carried out from home, but attendance one day a month in the offices in Windsor Great Park would be required.

This is a new role at Cumberland Lodge and there could be opportunities to grow with the team and become involved in other areas of our work, particularly occasional delivery of education programmes. If candidates have experience or an interest in this area please note this in your application.

Job description

Objective: To generate income that supports Cumberland Lodge’s mission by identifying, researching, and securing funding from trusts, foundations, and grant-giving bodies. The Programme Fundraising Officer will craft compelling proposals, develop new income opportunities, and align funder interests with Cumberland Lodge’s goals to enable impactful work with young people and the creation of more just and inclusive societies.

Reporting to: Programme Director

Working with: Programme Manager, Programme Team, Comms & Engagement Manager, Business Development & Marketing Manager

Salary: £14,000 (£35,000 FTE)

Hours: 2 days per week,

Main Duties:

Funding Development

Research and identify funding opportunities aligned with Cumberland Lodge programmes.

· Write compelling, youth and/or education focused funding applications and proposals.

· Track and manage applications, deadlines, budgets and outcomes.

Relationship Management

· Build and maintain strong relationships with funders.

· Provide timely updates, reports, and impact stories.

· Represent Cumberland Lodge at meetings, events, and networking opportunities.

 Strategy & Performance

· Contribute to Cumberland Lodge fundraising strategy and income targets.

· Collaborate with the Programme Director to monitor fundraising performance.

· Produce data-driven reports on donor engagement and fund-raising effectiveness for the

Senior Management Team and Board of Trustees.

Compliance & Data

· Maintain accurate, GDPR-compliant donor records.

· Stay informed on fundraising legislation and best practices.

Internal Collaboration

· Work with programme and communications teams to gather data and case studies when required for reporting to Senior Management Team, Trustees, and to develop the annual Impact Report.

· Support the Leadership Team with strategic funding advice.

General

· Participate in relevant training and development identified in conjunction with Line

Manager.

· To attend and participate in weekly team meetings.

· Promote in a positive way the work of Cumberland Lodge.

· To maintain the confidentiality of the service.

· Develop the Charity’s commitment to equal opportunities and non-discriminatory Practices.

· Adhere to all the Charity’s policies and procedures, including health & safety and security.

· Undertake other duties commensurate with the post as and when reasonably required.

Person specification

You will be able to demonstrate the following criteria:

Essential Criteria:

· A track record of securing five-figure grants or more from trusts, foundations and other donors;

· Knowledge of the fundraising landscape in the UK;

· Excellent communications skills, verbal and written, for a range of audiences, including creative storytelling and project framing;

· Ability to analyse and synthesise research and data into compelling reports and funding applications;

· Ability to develop full cost recovery budgets and carry out all compliant financial reporting;

· Ability to carry out all grant management reporting accurately and in a timely manner, with knowledge of GDPR-compliant data management;

· Ability to work independently, being proactive, organised and results-driven, while maintaining an ethos of collaboration and teamwork;

· Excellent time-keeping and ability to meet deadlines;

· Experience using a range of IT packages and platforms.

Desirable Criteria:

· Experience working with young people, youth organisations or in the education sector;

· Knowledge of the fundraising landscape internationally;

· Experience using social media for marketing and communication.

Further information

Hours: 14 hours per week (through an annualised hours working pattern).

Location: Remote working although the successful candidate will be expected to work from Cumberland Lodge a minimum of one day per month.  Applicants should be aware that Cumberland Lodge is not easily accessible by public transport, so alternative forms of transport (bicycle, car) are helpful.

Annual leave: 33 days including Bank Holidays which will be pro-rata. The charity is closed over the Christmas period which will be deducted from the leave allocation.

Pension: Standard Life contributory pension (up to 10% contributions to support 5% personal contributions, with the option to increase personal contributions over and above 5%).

Additional benefits: Lunch provided on-site. Death in service benefit 4 x salary after a probation period. Employee support benefits, including access to a virtual GP service and mental health support.

How to apply

We seek to embody our vision of more just and inclusive societies as an employer, and we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

To apply for the role of Programme Fundraising Officer, please send a CV and a covering letter, explicitly addressing how you meet the Essential and Desirable Criteria outlined above.

Closing date: Thursday 11 September 2025

First interview:  Thursday 25 September 2025

Second interview: Week commencing 29 September 2025

Interviews will be conducted in person as it is important to get a sense of the site. On-line interviews will only be conducted in exceptional circumstances.

Are you a strategic leader with a passion for fundraising, communications, and community impact? Vauxhall City Farm is looking for a visionary Head of Fundraising and Engagement to shape and drive the income and engagement strategies that will support our ambitious growth as we reach our 50th anniversary in 2026. As part of the Senior Management Team, you will play a pivotal role in developing our next five-year strategy, while leading fundraising, marketing, and events that bring our mission to life. This is a unique opportunity to lead in a purpose-driven organisation, championing innovation and impact in one of London’s leading city farms. 

We're looking for someone with:

• Proven senior leadership and stakeholder engagement experience

• A strong track record in growing income across fundraising streams

• Deep knowledge of charity fundraising, communications and marketing

• Experience managing teams, budgets, and complex projects

• Excellent strategic thinking and operational delivery skills

• Confidence working with Boards, funders and partners

• A collaborative, values-driven leadership style

• Strong understanding of governance, safeguarding and compliance

Are you passionate about helping people with long-term health conditions build confidence and independence?

We’re looking for a motivated Health & Wellbeing Coordinator to lead our Bromley-based team. This is an exciting opportunity to make a direct impact by supporting adults to take control of their health and wellbeing. You’ll manage a small team, design and deliver innovative self-management workshops, and ensure our services remain person-centred and evidence-led.

What You’ll Do:

• Lead the Long-Term Health Conditions team, including line management and reporting.

• Develop and deliver lifestyle self-management workshops for over 200 adults each year.

• Support behaviour change by helping individuals build knowledge, skills, and confidence.

• Work closely with partners to ensure seamless signposting and cross-referrals.

• Manage outreach to hard-to-reach groups, including global majority communities.

• Track progress, maintain accurate records, and shape future delivery through client feedback.

Why You’ll Love Working Here:

At Age UK Bromley & Greenwich, you’ll be part of a dedicated and forward-thinking team committed to improving the lives of older adults. You’ll have the chance to be creative, develop your leadership skills, and see the real difference your work makes in reducing isolation and improving quality of life. 

Substance Misuse Worker

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Substance Misuse Worker

Location: Catford, Lewisham (Approximately 11 minute walk from Bellingham Station - Thameslink and Southeastern rail services) - The service works across two properties which are located in close proximity to each other. This service has step free access.

Salary: £29,000 (Full Time Equivalent)

Shift Pattern: 22.5 hours per week, Monday to Friday 3 days a week which can be discussed directly with the hiring manager at interview 

About the role

We are seeking a Substance Misuse Worker who has a specialism in mental health and substance use to join our team in Catford. You will be based within a 24 hour service which provides enhanced rehabilitation support to adults who have been diagnosed with severe and enduring mental health, who would benefit from an intensive rehabilitation and recovery-focused approach. Within this role, you will provide specialist knowledge and experience to support the wider team and residents to help them to overcome their personal barriers.

You will deliver evidence-based interventions based on holistic assessments to support personalised recovery, integration, and promotion of independent living skills. You will be a specialist in comorbidity, supporting the team to achieve positive outcomes for our residents. Some of your duties will include:

• Undertake joint holistic assessments, risk assessments, care plans, and interventions to support harm reduction and minimisation.
• Set up realistic and flexible strengths-based support plans, working closely with colleagues and support teams to support and advise on interventions and approaches to meet individual needs.
• Help reduce episodes of crisis and assist residents/participants to access services which can offer alternatives to crisis support.
• Work closely with support staff and clinical teams to support and advise them on interventions and approaches to meet resident/participant comorbid, complex mental health and substance misuse needs.
• Support multi-disciplinary teams and the wider community teams with support, advice, signposting, and move on care planning. 

About you

We are looking for someone who has specialist knowledge on how to support individuals with comorbid and complex needs, with experience in interventions, and in a similar role. Qualifications are desirable if paired with practical experience which is relevant to this role. We look at individual characteristics with the ability to engage with various people who may not want to receive the support, able to build trusting professional relationships, and able to demonstrate resilience, solve challenges, and be proactive. If this sounds like you, take a look at the further criteria:

• Full knowledge on comorbidity and complex needs, able to share knowledge, skills, and experience with others
• Previous experience in a similar role, providing interventions and holistic assessments and support for people experiencing mental health challenges
• Ability to provide specialist support and knowledge in risk assessment and risk management, particularly in relation to harm minimisation, substance misuse and mental health
• A commitment to promoting recovery, harm reduction, and active involvement in care planning
• Ability to apply relapse prevention models to promote sustained recovery and harm reduction
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme
• Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.
• Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation. 

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. 

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Job title: Senior Supporter Engagement Officer

Responsible to: Fundraising Operations Manager

Salary: £30,900 FTE pro rata (£20,085 actual)

Hours of work: Part time (0.65FTE/22.75 hours per week). Exact days/times to be agreed upon appointment. We consider flexible working requests

Annual leave: 30 days with 8 additional Bank Holidays pro rata

Location: Remote - location is flexible with option to be home based anywhere in the UK. Hybrid/office based also available (head office is in Bristol)

Closing date: 15th September - midday

About Action for ME

Action for ME is the only charity in the UK providing support, including healthcare, to people of all ages affected by ME. The charity was founded by Sue Finlay in 1987 and since then has been taking holistic approach so we can make an impact on multiple fronts - from amplifying the voices of people affected by ME in Government and leading on breakthrough research, to providing "lifeline" support and unique healthcare services on a daily basis.

Myalgic Encephalomyelitis (ME), sometimes referred to and diagnosed as Chronic Fatigue Syndrome (CFS), is a chronic, fluctuating disease, causing symptoms such as post-exertional malaise (PEM), sleep problems, problems with thinking and memory (brain fog), pain and crushing fatigue. There are an estimated 1.3 million people living with ME or ME-like symptoms, including PEM, in the UK alone.

Even in its so-called mildest form, ME can have a significant impact on an individual’s life, and not just on their health. A lack of understanding and awareness about ME means patients can experience disbelief, and even discrimination, from friends, family, health and social care professionals, employers and teachers.

For the first time there is an increased awareness of post viral illness because of the Covid -19 pandemic. After decades of neglect this offers Action for ME an opportunity to accelerate our work for people with ME in a way we have never been able to do before. The intent of everything we do is to pursue positive impact for the lives, rights, and futures of people affected by ME.

Job purpose

This role will deliver an exceptional supporter experience to our donors, building and maintaining strong relationships with our supporters. Working closely with other members of the fundraising and communications teams, you will deliver our supporter journey, maintain regular communication with donors and be an integral part of our fundraising campaigns and appeals.

Key duties

• Work with the Fundraising Operations Manager to deliver our supporter journey, engaging current and prospective donors with our work and giving them an excellent experience of supporting Action for ME.
• Be responsible for creating the methods that ensure each supporter relationship is maximised, increasing retention rates for a growing supporter base. As such you will be required to engage with supporters so that they feel valued, and relationships can be developed further for the benefit of the charity.
• Lead on thanking donors, including making phone calls to donors as part of stewardship.
• Work closely with the Fundraising Operations Manager and the team to support the growth of income streams, including but not limited to, individual giving, Gift Aid, legacies, trading, community fundraising and membership.
• Work with the communications team on the delivery of digital communications, including social media and e-communications for a diverse range of audiences.
• Play a key role in fundraising appeals and campaigns including our yearly Big Give Christmas Challenge, Summer Appeal, Thanking Campaign and any other fundraising initiative or project as directed by the Fundraising Operations Manager or Director of Fundraising.
• Ensure excellent supporter care and maintenance of accurate database records.
• Create inspiring donor communications, including stories and impact from our wider work (support & healthcare services, research and policy work)
• Work closely with the Philanthropy Manager to identify potential major donors.
• Develop innovative and creative ways of widening our supporter base and increasing donations.

Other duties

• To attend and contribute constructively to team meetings and other meetings as required.
• Supervise fundraising volunteers as required.
• Occasional attendance at fundraising events.
• To positively promote the work and activities of Action for ME at all times.
• To contribute to the team’s overall strategy, ongoing workplan and annual planning.
• To undertake any other reasonable activity in line with the responsibilities of the post as requested by the Fundraising Operations Manager, Director of Fundraising or the Chief Executive.
• Act as an advocate for the Charity and its work.

Person specification

Experience and knowledge

• Minimum 2 years previous fundraising experience
• Demonstrable skills in stewarding supporters and donors.
• Experience using Microsoft Excel for work, including basic excel functions, basic formulas and list tools.
• Experience of using a CRM database, preferably Raiser’s Edge
• Proven experience of effective donor stewardship approaches

Skills and Behaviours

• Excellent written and verbal communication skills including creating engaging donor communications
• Ability to work methodically, managing and prioritising a varied workload.
• Ability to use own initiative, work independently and to work well in a remote team.
• An understanding of data protection including UK GDPR related to fundraising
• An understanding of ME, the impact on people affected by it and associated current political, health, policy and social issues (desirable).

Attitudes and values

• Enthusiasm
• Integrity
• Resilient

Key competencies

• Effective communicator
• Results driven
• Attention to detail

The Partnerships Officer at the Arts Marketing Association will play a vital part in developing and nurturing meaningful relationships with the AMA’s external partners, sponsors, and funders. The role will directly support the AMA's mission and help generate essential income.

We are looking for someone who is friendly and welcoming, provides great customer service, and has excellent attention to detail. We’re also looking for someone who supports and believes in our organisational values and is excited about working towards our vision. 

The Arts Marketing Association is a fully remote-working organisation - although we do hold in-person events and team away-days throughout the year - and we also operate a 4-Day Week (see our job pack for more details). Your working hours with us can be flexible depending on what works best for the right candidate. 

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Social Care IDVA

Salary: £26,000 - £32,000

Location: 4 days located across Royal Borough of Kensington and Chelsea Social Care with 1 day per week remote working

Contract: Fixed term – March 2026 (with the view to extend)

Hours p/w: 35 hours per week

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

The Social Care IDVA will work within a dynamic, fast paced, crisis intervention, advocacy, and support service to ensure the voice of survivors informs every stage of the process, specialising in working with women whose families are involved with Family Children Services and risk to children is a factor. You will work to make proactive contact and provide high quality advocacy and support based upon a client led needs and risk assessment to women, focusing on working with those aged 18 and over who access the domestic abuse service. This role is part advocacy, part training/education and project work to improve response to victim/survivors experiencing domestic abuse. You will be embedded in the local authority Family Children Services team, working with Social Care professionals to ensure they adopt a trauma informed approach, can recognise the dynamics of domestic abuse and are providing more holistic support. You will be the domestic abuse subject matter expert on site, upskilling fellow professionals and acting as a point of contact for any clients experiencing domestic abuse and support requirements from Family Children Services.

The borough has a focus on prioritising and developing good DA work in social care and this is an opportunity to be a major player in institutional change, ensuring that women accessing Family Children services for their children have an improved experience and that the local authorities are leading the way for all survivors engaging with their services.

Advance delivers nationally accredited, quality marked services in Hammersmith & Fulham, Westminster, Kensington & Chelsea, Brent, Ealing, and across parts of East London. We work within a coordinated partnership response to domestic violence to provide independent domestic violence advocacy and support for women, children and young people and women’s community services for women who are involved in the criminal justice system, in anti-social behaviour or are at risk of breaking the law.

About You:

You will have an excellent understanding of domestic violence and its effects on women and children and of best practice within the domestic abuse in various areas of need, with particular knowledge on children safeguarding/legislation. As an experienced domestic violence advocate who has worked with complex and multiple needs, the post holder will be skilled in risk management and safety planning, remaining calm in a crisis and in handling sensitive information on a daily basis. Experience of direct work with female survivors of domestic violence, of supporting women with child safeguarding, needs, and of working within safeguarding procedures is essential for this post, as is the need to adopt and promote a strong partnership approach to service provision.

To be successful as the Social Care IDVA you will need the below experience and skills:

You will establish positive, proactive, and innovative working relationships with housing services and partner agencies. Provide high-quality crisis intervention, information, advocacy, and proactive support to women referred to the service, in respect to risk management and safety planning, criminal and civil remedies, housing, health, welfare rights, and children’s legislation.

Your abilities extends to assessing the needs and risks of survivors, carry out short and longer-term risk management, safety planning and support and identify and refer to services appropriate to their needs. Advising women of their rights and options for seeking help and support from other agencies and proactively advocate to ensure barriers to accessing support and protection are reduced. You will work as an advocate and educator to raise awareness and upskill professionals within Children Social Care plus work with colleagues to successfully develop and deliver training.

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

Interviews are taking place on rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate

What we can offer you - Employee Benefits:

• A 35-hour working week
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• Thorough induction and training
• Career development pathways

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and we will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

About the Choir with No Name

The Choir with No Name has been running choirs involving people impacted by homelessness and marginalisation since 2008, and we currently have choirs in Birmingham, Liverpool, London, Cardiff, Coventry, Sheffield and Brighton. We were founded on the premise that singing makes you feel good; it distracts you from all the nonsense in life and helps you to build confidence, skills and genuine, long-lasting friendships. Each choir gets together to rehearse every week and share a meal together at the end of rehearsal. Our values are family, fun, inclusion and integrity.

Job Purpose

We are looking for maternity cover for our part-time Finance and Data Administrator role. As Finance and Data Administrator, you should have a proactive mindset and a positive attitude. You should have some previous administrative experience and a meticulous attention to detail. You will be responsible for ensuring the accuracy of the Choir with No Name’s finances and impact data. We are looking for someone who is comfortable working independently with a helpful and can-do attitude, a quick learner with a calm disposition when under pressure and able to work accurately and to deadlines.

We particularly welcome applicants from people with lived experience of homelessness.

• Reports to: Head of Development
• Hours: avg. 12 hours a week, flexible across the month to account for busier times/finance deadlines
• Location: Work from home, UK based (home working allowance given)
• Salary: £24,722 (pro rata)
• Annual leave: 25 days per year, pro rata, increasing 1 day per year pro rata with each year of service (to a maximum of 30 days)
• Employee benefits: Employee assistance programme, flexible working
• Contract: Fixed term 11-month contract

DEADLINE FOR APPLICATIONS: 9am Monday 15th September 2025

JOB DESCRIPTION

Invoices and expenses

1. Inputting all expense invoices, staff expenses & petty cash transactions into accounting software (Xero), ensuring everything is coded to the right budget line
2. Issuing invoices for suppliers, ensuring payments are received in a timely manner and recording them in Xero.
3. Sending a monthly reminder to freelancers and choir managers to submit invoices & completed petty cash books in time for month end deadline
4.  Saving invoices into SharePoint and ensuring these records are complete and up to date every month
5. Cross checking bank statements with income and expenses, ensuring all transactions are accounted for, identifying missing invoices/receipts and chasing the relevant staff
6. Updating our contact and invoicing details with suppliers and freelancers

Donation administration

1. Recording all donations & donor info in our donor CRM database (eTapestry)
2. Producing income queries and reports when required

Impact data

1. Inputting member survey data as well as other impact data as needed
2. Producing reports on impact data as needed

Finance reporting

1. Input cash basis income and expenditure into a monthly cash flow spreadsheet and create summaries for Choir Managers
2. Consolidating income data from multiple online donation platforms and in varied formats into a single monthly report
3. Producing month end platform and database income reports for our bookkeeper
4. Support the Head of Development with month and quarter end reporting for the board of trustees.

General administration

1. Minuting quarterly board and committee meetings

PERSON SPECIFICATION

Knowledge and Skills

Essential

• Alignment with our values of family, fun, integrity and collaboration
• Meticulous attention to detail
• Self-motivated and able to work independently
• Confident with numbers/maths
• Good time management
• Good communication skills
• Excellent knowledge of Excel and use of formulae
• Ability to work to hard deadlines
• Plenty of common sense
• Ability to learn quickly and use initiative to get the job done
• Trustworthy and honest when handling confidential information

Desirable

• Knowledge of basic bookkeeping
• Experience using of online accounting software ie: Xero
• Experience of using donor databases/CRM systems such as eTapestry/Raisers Edge
• Experience using Microsoft 365 programme suite incl. Teams, Outlook, Excel

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants. 

This position will fall under the overall supervision of the National Resettlement and Complementary Pathways Officer and direct supervision of the Senior Operations Associate.

For more details about this role, please visit our website: 

Data & Systems Administrator

The Community Development team at KCLSU are looking for a Data & Systems Administrator to provide our data and systems service to our 3,600 Community Leaders, Volunteers and Representatives who run Student Group Activity and represent their student community

Key responsibilities include; 

• Managing and maintaining our databases and trackers.
• Administering and maintaining our systems procedures.
• Supporting services across Community Engagement with data and system administrative needs.

To apply for this role, please fill in an application form and include a personal statement, detailing how you meet the person specification, which is attached. 

To be eligible to apply for this role you must:

• Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship.
• Have a National Insurance number, or be in the process of applying for one
• Not be a trustee of King’s College London Students’ Union

Salary

£29,835– £33,627. This is a KCLSU Band 3 role, and the successful candidate will be appointed on Spine Point 3.1

Hours

35 per week

REF-223 494

Independent Sexual Violence Advocate

 
About the role
 
This role builds on work that we have been doing for decades to support and empower LGBT people who have experienced sexual abuse or violence. Your work will enable LGBT people to feel supported, heard and empowered in the face of sexual abuse and violence, and pave the way to a safer future for our community.
 
You will be joining our advocacy and support team, supporting LGBT survivors across London. You will work directly with LGBT victims/survivors, offering them a space to talk and think through options, helping them plan what they want to do, and offering assistance in getting what they need from services. Your work will focus on needs specifically related to experiences of sexual abuse or violence, including issues such as attending a sexual assault referral centre (SARC), support with the criminal and civil justice process, providing support at court during trial, safety, and access to other services to enable survivors to cope and recover. You will be empathetic and thoughtful in your approach to understanding your clients’ needs, while remaining boundaried and mindful of self-care.
 
You will work with mainstream services to ensure the voices and experiences of LGBT survivors are represented in order to make change for our community at a local and national level. You will also work closely with key partner organisations by attending meetings and have the opportunity to take part in external work to ensure a joined-up approach among services working with LGBT people facing abuse and violence.
 
This post is only available to applicants from the LGBTQ community as permitted under the Equality Act 2010 as a Genuine Occupational Requirement.
 
Location: Galop’s offices are located in London. This role will be hybrid working, with both home working and working from the office.
Hours: Full Time (35 hours per week)
Contract: Until 31 March 2027 (extension subject to funding)
Reports to: Advocacy and Support Manager and Senior ISVA
Salary: £31,986.91- £36,728.54 (Including inner London weighting of £4,212.01)
 
Closing Date: Applications should be submitted by 10am on 25 September 2025
Interviews will be held on 3rd and 6th October 2025
 
This role is being recruited for on a rolling recruitment basis and as such we will be screening applications regularly and may invite candidates to interview before the closing date. If we fill this position as a result of our rolling recruitment process, we reserve the right to close this job advert before 25th Sept 2025.
 
REF-223660

Position Title: Helpline Supervisor
Reports To: Helpline Manager / CEO
Salary: £36,000 per annum, plus pension and employer NI contributions
Hours: 40 hours/week
Contract: Permanent, full-time, flexibility required in work hours
Location: Remote / Office-based – some evening/weekend work required

Role Purpose:

The Helpline Supervisor will provide support, guidance and supervise the helpline advisors and in the future helpline volunteers. The role will further provide emotional support and debriefing for the helpline advisors and volunteers during each helpline shift and when appropriate after each reported incident. They will also oversee the quality of service and ensure each report is dealt with appropriately to a high standard and that reports are logged appropriately recording all relevant information, ensuring data is protected and all procedures are followed.

Role Responsibilities:

• Provide day-to-day supervision, guidance and emotional support to helpline advisors.
   

• Monitor call logs, case records, and system reports to ensure quality and flag complex or urgent cases.
   

• Ensure safeguarding protocols are followed and lead on referrals involving serious risk or protection concerns.
   

• Deliver pre-shift briefings, post-shift debriefs, and facilitate reflective practice sessions.
   

• Coordinate rotas and ensure adequate shift coverage.
   

• Support the recruitment, onboarding, and ongoing training of helpline staff (and volunteers when).
   

• Promote staff wellbeing and implement trauma-informed approaches in staff support.
   

• Liaise with external agencies and partners to strengthen referral pathways and collaborative responses.
   

• Lead on service improvement by identifying trends, risks, and areas for development.
   

• Monitor and analyse service data to contribute to internal reviews and funder reporting.
   

• Ensure compliance with data protection, confidentiality, and safeguarding standards.

• Undergo regular training in trauma-informed approach, safeguarding, anti-Muslim hate and any other relevant topics.
   

Person Specification:

• Supervisory or senior experience in helpline, casework, or support services.
   

• Proven ability to provide emotional and professional support to frontline staff.
   

• Experience in handling safeguarding referrals and risk assessments.
   

• Trauma-informed approach and working knowledge of hate crime, discrimination, and support needs.
   

• Strong understanding of anti-Muslim hatred and Islamophobia.
   

• Excellent understanding of British Muslim communities, their diversity, and everyday practices.
   

• Excellent interpersonal, leadership, and communication skills.
   

• Strong organisational skills and ability to manage competing priorities.
   

• Experience using communication and case management platforms (e.g., RingCentral, Zoho, Microsoft 365) is desirable but not necessary.
   

• Experience in monitoring, evaluation, or impact reporting is desirable.
   

• Commitment to equality, diversity, and inclusion.

• Strong commitment to inclusion, ensuring that individuals from all backgrounds feel heard, respected, and supported. This includes working sensitively with people of all faiths and none, and with diverse identities, including LGBTQ+ individuals, queer Muslims, Muslims from minority sects, and other marginalised or intersectional communities.
   

• Enhanced DBS check required (to be obtained on your behalf if your application is successful).
   

Note: This job description is not exhaustive and may be subject to review and amendment from time to time in line with organisational needs. As the helpline opening hours extend then there is potential for the working hours and timings to change or increase.

Applications are being accepted on a rolling basis until the role is filled with a suitable candidate, with the aim of appointing someone by mid-August to early September. To apply, please send your CV and cover letter, Applicants are responsible for ensuring they have the legal right to work in the UK and will be required to provide ID and verification if shortlisted.

We are delighted to be working in partnership with London City Mission (LCM). LCM is passionate about sharing the love of God and the good news of Jesus Christ with the least reached in London, and to do this in partnership with churches.

We are seeking an experienced HR Ministry Partner to join their People and Organisational Development Department and play a strategic role in supporting LCM's mission through excellence in people management. You'll provide generalist operational HR services to specific teams, lead HR projects to improve processes and policies, and act as the team's expert on HR best practice.

This is an exciting opportunity to apply your HR skills in a ministry context, working with ministers of religion and staff committed to delivering LCM's strategy. You'll provide thought leadership, support restructuring and change management processes, and enjoy the fulfilling dimension of working to the glory of God and the salvation of souls. 

Working in a prayerful, supportive, mission-focused environment, you'll be a part of ensuring LCM can effectively reach those least likely to hear the gospel through strategic HR leadership and pastoral support.

The successful candidate must be able to demonstrate:

• CIPD qualified to Member level or equivalent 
• Experience in delivering HR services as part of an internal HR team 
• Experience advising managers and staff across the full employment life cycle 
• Experience of review, design and implementation of HR policies and projects
• Strong Christian faith and prayer life – a committed and practicing Christian.
• Right to work in the UK.

You will be part of a charity that has daily and weekly staff prayer meetings, monthly team days that include worship and teaching, and lots of opportunities to live out your faith. If you possess this unique blend of gifting and skills, along with a deep desire to support LCM’s mission to reach those who may be less likely to encounter the message of Jesus in London, then we would love to hear from you.

Please see the Candidate Pack for more details.

For more information, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.

*In accordance with the equality act 2010 it is a genuine occupational requirement that the post holder is a practicing evangelical Christian and in agreement with the LCM statement of faith.

Location: Hybrid, London (min two days per week on-site)

Closing date: Wednesday 24th September 2025

Charisma vetting interviews to be completed by: Monday 29th September 2025

Interviews with LCM: w/c 6th October 2025 (in-person)