Service manager jobs in hendon, greater london

Job Title: West London Family Support Worker (Gujarati speaking)

Salary: £31,691

Team: Family Support Team, Psychosocial Services

Hours: 37.5

Location: Based at Shooting Star House (Hampton), This role will be working across sites and in the community

About Shooting Star Children’s Hospices

We have an exciting opportunity to join our Family Support Team at Shooting Star Children’s Hospices.

 Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or whose child has died. Rated ‘Outstanding’ by the Care Quality Commission, our teams support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care. Family support is provided to families in 15 different languages.

About the role

Family Support Workers (FSW) are the frontline of our care. Each FSW holds a caseload of end-of-life and bereaved families. They get to know their families, and check-in regularly with phone calls and home visits and can provide enhanced emotional support where required through more regular contact and interventions. Our FSWs tell families about the many services they can access at Shooting Star, assess their needs and make recommendations to our multi-disciplinary team. They  support families of different ethnicities and families living in poverty, helping our service be as accessible as possible. This includes providing support in a family’s first language. Several families cared for by Shooting Star speak Gujarati.

Our FSWs work closely with our Therapists, Counsellors, Social Workers, Transition Team and our Care Events Team. Weekly MDT meetings bring the team together to think of ways to help families in crisis. The work is varied and creative, taking place at the hospices, in family homes and hospitals, allowing the support to be where the families need it. Our Family Support Workers are hugely appreciated by the families we support.

The ambition of our strategy is to ensure every family affected by a life-limiting condition, or the sudden death of a child, has access to the specialist care that they need. Day to day duties are:

• Being the on-site duty FSW, welcoming families on site, monitoring email inboxes and answering the Family Support Line.
• Helping with support groups and family events
• Providing on the spot emotional support, sometimes in a crisis where a calm and supportive response is required.
• Visiting newly bereaved families in their homes – specifically Gujrati speaking families.
• Supporting families staying at our Christopher’s hospice (booked stays and end of life).
• Attending various locations over the course of a week: hospice, hospital, family homes.
• Building connections with families from different backgrounds, delivering culturally sensitive care.
• Helping safeguard families at risk of harm.
• Acting as an ambassador for Shooting Star’s Specialist Bereavement Service, supporting other care team members with their learning and delivery of the bereavement pathway, and continually seeking ways to improve what we offer families.

The post holder will need to have a UK driving license.

The hours are predominantly worked 9am to 5pm, Monday to Friday.

Once a month, the FSW will work a weekend day (with advance notice). This is in place of a Monday, Tuesday, Wednesday, Thursday or Friday that week.

About you

This role requires experience of working with children and families who have experienced hardship, or those with complex needs. You should have a calm, positive manner, conveying empathy whilst maintaining professional boundaries. We are looking for someone who is fluent in Gujarati, who is passionate about supporting children and families.

Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.

 What we offer

In return you will receive a competitive salary along with a range of benefits, which include:

 Pension scheme

• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
  
  Annual leave

• 27 days plus Bank Holidays rising with length of service
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
  
  Contractual benefits

• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card
  
  Health and wellbeing

• Employee Assistance Programme
• Occupational Health
• Mindfulness sessions
• Cycle to work scheme
• Mental Health First Aiders
• Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site

Safeguarding

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check.

In addition, an enhanced disclosure will be required for this role. Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding the families we support and consider all applicants in line with the Rehabilitation of Offender Act 1974.

Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.

Special Events Coordinator (Fundraising)

Salary £31,000 - £33,000 per annum - subject to skills and experience 

Hours of work 37.5 hours a week over five days (due to the nature of this role,

                                    some anti-social hours working will be required)

Base Hybrid working for the foreseeable future, with attendance in the office two days a week, including                                          one day being a Thursday at our central office:

                                     · Pears Building, Pond Street, London, NW3 2PP

                                     Other office days may be worked from our other sites at:

                                    · Barnet Hospital, Wellhouse Lane, Barnet, EN5 3DJ

                                    · Chase Farm Hospital, 127 The Ridgeway, Enfield, EN2 8JL

The role

The special events coordinator will report to the special events manager.

We have a great opportunity for an experienced and proactive special events coordinator to join our dynamic philanthropy & campaign team at the Royal Free Charity. This is a role for someone with proven experience of delivering high-quality events end to end - someone who thrives on the detail, keeps things running like clockwork and brings creativity and poise under pressure.

You will be instrumental in delivering bespoke, high-value experiences such as private dinners, small group tours, donor visits and our flagship annual event, The Marsden Lecture. These are carefully curated opportunities to inspire generosity and deepen relationships with key supporters. You will work closely with internal teams and senior stakeholders, so diplomacy, adaptability and strong interpersonal skills are essential. If you're looking to deliver purposeful work in a fast-paced, mission-led environment, we would love to hear from you.

Principal responsibilities

Event planning and coordination

· Develop event concepts and themes, create detailed event plans and coordinate all logistical aspects of events of events falling within the remit of this role.

· Work closely with the philanthropy and campaign team to design and implement special events that maximise fundraising potential.

Stewardship events

· Plan and manage events to acknowledge and appreciate donors, facilitating their continued support and engagement with the charity.

Engagement activities

· Organise and execute events that foster engagement and increase awareness of the charity's mission and goals.  

Supporting the new cancer campaign

· Prepare for campaign events in support of a £50m campaign for a ground-breaking cancer centre on the Royal Free Hospital site.

Vendor management

· Whether on-site at one of our hospitals or at an external venue, take responsibility for sourcing, negotiating and managing relationships with vendors, including caterers, suppliers and on-site partners.

Budget management

· Create and manage event budgets, ensuring cost-effective solutions while maintaining high-quality standards.  

Communications and promotion

· Collaborate with the communications team to develop promotional materials and strategies to maximise event attendance and engagement.  

RSVP management

· Managing the RSVP mailbox, ensuring timely and accurate responses to event invitations and queries.

Database management

· Maintain and update event-related databases, ensuring accurate records of participants, donors and sponsors.  

Relationship management

· Act as the main point of contact for colleagues, donors and contractors, ensuring their needs and expectations are met throughout the event planning and delivery process.

Portfolio manager support

· Assist portfolio managers in engaging with prospects and donors effectively, providing event-related insights and facilitating meaningful connections.  

On-site coordination

· Oversee event setup, execution, and breakdown, ensuring all elements are in place and events run smoothly.  

Post-event evaluation

· Conduct post-event evaluations to gather feedback and identify areas for improvement.  

Oversight and responsibility

· Manage risk assessment, risk management and first aid training to ensure the safety and well-being of all event participants. 

This job description is not exhaustive; the role will include other tasks and responsibilities commensurate with the post and subject to change to meet legislative requirements. 

This position would suit a candidate who:

- is highly organised, creative and possesses effective communication skills

- has proven experience in event planning and coordination, ideally including fundraising events

- develops excellent client relations with a wide variety of stakeholders

- has the ability to oversee events from setup to breakdown

- can manage RSVPs and maintain event-related activity on a CRM.

PERSON SPECIFICATION

Qualifications

· No specific qualifications are required, but a good level of numeracy and literacy is essential.

Experience

Essential 

· Significant events delivery experience, ideally within the not-for-profit sector.

· Proven track record in developing and managing events on time and ensuring they are in line with budget (managed             by the special events manager), achieving key performance indicators and receiving positive feedback from                 guests.

· Evidence of outstanding planning skills to deliver complex projects.

Desirable 

· Experience of leading on the creation and implementation of innovative events that are tailored towards a specific        audience’s interests.

Skills and knowledge

Essential 

· A keen interest in the fundraising sector, with a desire to learn and grow in the role.

· An excellent eye for detail.

· Strong interpersonal and communication skills, including diplomacy and the ability to negotiate.

· Committed to achieving objectives and delivering a high-quality service to agreed timescales.

· Excellent IT skills in MS Office (Outlook, Word, Excel and PowerPoint) and experience of using a CRM.

Desirable 

· Understanding of the events sector and appropriate techniques and approaches for a major donor audience.

· Ability to develop and monitor budgets.

· Understanding of major donor fundraising and the role events can play in successful cultivation of relationships     (ideally learned through direct experience).

· Ability to contribute to a collaborative and agile team, enabling others to learn and deliver and celebrating  successes.

· Ability to:   

 - support colleagues and stakeholders positively

 - build supportive and trusting relationships .

  - Knowledge of fundraising regulations and best practice including Gift Aid and GDPR. 

The team

Our dynamic fundraising department generated £4.5m through donations in 2023/24, and we are now preparing for an ambitious multi-million-pound campaign in support of a ground-breaking cancer centre on the site of the Royal Free Hospital.

We pride ourselves on being a supporter focused and agile function, working at the heart of the charity to deliver impact for patients and staff across our hospitals.

Responsible for attracting and retaining donors, and delivering an outstanding supporter experience, the fundraising department comprises two teams which work closely together to achieve our shared objectives:

·Our philanthropy & campaigns team builds relationships with individual philanthropists, trusts, foundations, corporate organisations and intermediaries, giving or facilitating donations of £10,000 or more to the charity each year. They lead major appeal activity for the charity, currently focused on our forthcoming cancer campaign, the charity’s first patron programme, and special events to support these activities.

·Our public fundraising team harnesses the support and energy of individuals and groups, helping them to give back in the way that works for them. This includes committed giving, in memory support, gifts in wills, and fundraising events and challenges.

·Our database and supporter care colleagues underpin and support the entire department.

Organisation

The Royal Free Charity stands at the threshold of its most important period of development.

Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact. We support the 17,000 staff of the RFL and their two million patients across Barnet, Chase Farm, North Mid and Royal Free hospitals and more than 30 NHS services.

Through the services we provide, and the programmes and equipment we fund, we make a profound and immediate difference to patients’ experiences of care.

The recruitment process

To apply for this post, send your:

• CV (please include your last employer and dates of employment)
• Cover letter: 1-2 page letter detailing your interest in the role and how you meet the person specification

Please note, that applications submitted without a cover letter may not be considered for this role.

Closing date for application: 27 July 2025, midnight.

Interview date: 5 August 2025

Please kindly note that we may close the job advert before the closing date if we receive a large volume of applications.

• You must be eligible to work in the UK

We are happy to consider any reasonable adjustments that candidates may require during the recruitment process. 

As an equal opportunities’ employer, the Royal Free Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

Benefits:

Core benefits

· 25 days of paid holiday, plus three-day office closure rest period between Christmas and New Year, and UK bank holidays. This increases to 30 days leave after five completed years of continuous employment (all leave is pro rata for part time employees).

· A contributory pension scheme, where we match your 4% contribution towards your pension. If you choose to increase your payments into your pension scheme, we’ll match your contribution up to 9%.

· A sick pay package that offers one month’s full pay and one month’s half pay in any 12-month period if you’ve been with us for less than two years. This rises to two months’ full pay and two months’ half pay in any 12-month period after two years of continuous employment.

· Occupational maternity pay and paternity pay packages that provide more generous support than statutory pay alone.

· A flexible working policy to support our employees’ work/life balance.

Support for your financial wellbeing

As a member of the Royal Free family, you’ll be entitled to benefit from:

· Expert financial advice from our financial partner, the London Credit Union

· Savings on purchases with the Blue Light Card

· Our Death in Service benefit

Support for your health and wellbeing

· Subsidised gym, pool and classes at our Rec Club in Hampstead

· Secure bicycle parking and shower facilities at our Hampstead site

· Fortnightly guided meditation

· Free massage therapy from our complementary therapy team

· Menopause peer support group

· Employee Assistance Programme offering 24-hour access to free confidential advice and support on work and personal issues.

Repots to: Director of Practice & Quality   
Directly manages: Policy Manager, Clinical Audit Project Manager
Salary range: £47,941 - £62,220 per annum, depending on experience
Location: London – EC4Y 8EE (Hybrid)
Contract: Permanent, full-time (31.5 hours per week)

Job Purpose

As BSR’s Head of Policy,  you will lead a portfolio of work that truly supports our members’ priorities and works towards creating the conditions that will enable rheumatology care across the UK to thrive and flourish. 

To excel in this role you will need to be comfortable working both at a strategic level and with detail and data. You will ensure BSR understands and responds to current and emerging needs in rheumatology practice, identifying gaps in quality, policy and research. You will develop BSR’s evidence and intelligence base about our members’ priorities, the state of rheumatology care across the UK and the challenges and opportunities in rheumatology. Through collaborating with colleagues you’ll help us ensure this insight informs our policy agenda, our strategic planning and operational decision making, ultimately achieving maximum possible impact in our work to drive-up standards in the delivery of rheumatology services and to inspire and activate changes that improve lives. 

Main responsibilities

• Leadership and management 
  • Work closely with BSR’s Senior Management Team to devise and deliver priorities for the portfolio, ensuring alignment with organisational goals and identifying opportunities to maximise impact  
  • Ensure that BSR’s decision making is informed by the best available and appropriate level of evidence by communicating strategic insights across the organisation  
  • Lead, coach and support team members and manage overall team capacity and resource planning 
  • Oversee contract and budget management for the team and across individual projects, ensuring cost-effective allocation of resources 
  • Collaborate with the SMT and other teams to ensure integrated approaches to policy, communications, and member engagement 
  • Provide support and strategic insight to BSR working groups, including the Clinical Affairs Committee and MDT Advisory Council  
  • Develop strong relationships with members and stakeholders and represent BSR to external audiences. 
• Policy, research and strategy 
  • Lead BSR’s policy agenda, supporting the Policy Manager to deliver policy analysis and development, produce high quality outputs and influence changes in policy and practice
  • Oversee a programme of proactive research, including data analysis and member engagement, to build a robust body of evidence and intelligence about the key issues impacting BSR members and rheumatology care across the UK 
  • Ensure that evidence, insight and analysis effectively informs BSR’s policy work, strategic planning and operational decision making   
  • Continuously monitor UK-wide policy and practice changes and assess their impact on the rheumatology community and patient care 
  • Ensure BSR’s members and senior leaders receive timely analysis of key policy and practice developments impacting rheumatology  
  • Develop, lead and support cross-team workstreams and projects that deliver on organisation-wide priorities.  
• Best practice and quality improvement 
  • Provide leadership to the National Early Inflammatory Arthritis Audit (NEIAA) team, supporting the team to deliver work to a high standard 
  • Engage members to develop BSR’s evidence base on good practice and quality improvement, and keep abreast of relevant external developments  
  • Provide expertise to colleagues on best practice and quality improvement, ensuring that insight and ambitions are effectively communicated and inform BSR’s policy work, strategic planning and operational decision making  
  • Identify and develop opportunities to share and promote best practice and quality improvement to members and external audiences, achieving maximum possible reach and impact 
  • Identify and develop opportunities to work with partners across health and social care to promote and support best practice and quality improvement. 

Person Specification

1.  Significant experience in a senior policy, practice or programme management role in healthcare
2.  Extensive knowledge of health policy and/or healthcare systems and how policy is developed and implemented 
3.  Understanding of research methods, with the ability to analyse and translate quantitative and qualitative research findings 
4.  Understanding of audit and/or QI methodology and experience of delivering or supporting quality improvement initiatives 
5.  Strong analytical and problem-solving skills, with a focus on evidence-based decision making 
6.  Leadership and team management experience and ability to coach staff to reach their potential 
7.  Strong interpersonal skills with the ability to build and influence relationships, including at partnership level, with colleagues and senior leaders 
8.  Excellent written and verbal communication skills, with the ability to convey complex issues to a wide range of stakeholders and prepare high 
   quality, accessible outputs 
9.  Strong organisational skills, with the ability to work under pressure to conflicting deadlines 
10.  Flexible in response to changes in the external environment and the need to balance proactive and reactive work

Inclusion and Diversity statement

BSR is committed to encouraging inclusion, equality and diversity in our workforce. We are actively trying to increase the diversity of our staff team. We try to 
reduce as many barriers as we can for those with a disability. We know that everyone is an individual, so please always tell us what we can do to support you. 

We welcome approaches from individuals from underrepresented groups, including those from minoritised communities, and those with a disability, to better 
reflect the community we serve and help broaden our perspectives. 

We're looking for a kind, compassionate and resilient Support Worker to join our Mental Health service in Slough

£26,208.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training
• ILM courses and Apprenticeship Programmes
• Healthcare Cashplan through our partner Healthshield

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. In some services, this will include providing physical, domestic, emotional and social care.

This role involves working on a rota pattern made by early, late, weekend and bank holidays.

What you'll do:

• Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
• Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
• Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
• Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
• Develop and maintain links with all key agencies and service providers in the local community

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

• Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
• Approachable and open behaviour
• Prefers working as part of a group or team
• Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
• Has a practical and logical mind and is naturally well organised
• Flexible

What you'll bring:

Essential:

• Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable:

• Experience working in mental health

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:

• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see the full Job decription on our website

JOB SUMMARY: Join LSE Students' Union as a Facility Supervisor and play a key role in ensuring the safe, efficient, and effective operation of LSESU Sport, Fitness, and Performance facilities. In close collaboration with the Facility Coordinator, you will oversee daily operations, manage a broad bookings & memberships system, and provide exceptional customer service to students and gym members. If you’re passionate about creating a positive user experience and improving facilities, we want to hear from you!

 

Who are we?
 

Part business, part charity, part membership body – students’ unions are all seriously fun places to work. They are organisations in their own right. Professionally run, but different. Professional teams support elected student leaders to make change, improve lives and fulfil potential; we help make it happen. Founded in 1897, LSE Students' Union is one of the oldest Students' Unions in the UK and is the representative and campaigning body for students at The London School of Economics and Political Science (LSE). Like other Students' Unions, it also funds and facilitates student activities on campus, including 200+ societies, 40+ sports clubs through the Athletics Union (AU), the Media Group and Raising and Giving (RAG) charitable fundraising initiatives.
 

What's the Job?

LSESU is looking for a proactive and driven Facility Supervisor to support the daily operation of our sports facilities, with focus on our gym spaces. You’ll be responsible for ensuring the smooth running of the spaces, from health and safety compliance to customer service excellence. You’ll also manage internal bookings and enquiries from our gym members.
 

The role will require to work on shifts, to be agreed with the Facility Coordinator and with our commitment to avoid unsociable hours and weekends, although may be required on occasion.
 

In this role, you’ll work closely with the Facility Coordinator to deliver the strategic vision for our facilities, focusing on enhancing the user experience. You will actively contribute to training procedures, incident reporting, and various administrative tasks. 
 

You’ll collaborate closely with both staff and students, playing an active part in day-to-day operations and strategic development of the sports facilities. Your work will have a direct impact on the student experience at LSE, ensuring the seamless running of the facilities and supporting continuous improvements and innovations.

Who are we looking for? 
 

We’re looking for a highly organised and customer-focused individual who is passionate about creating a positive and inclusive experience for all users of our facilities. You should have excellent communication skills and be confident in motivating and collaborating with a team of student staff.
 

A strong passion for customer service and delivering high-quality services are essential. Experience in facility management or sports event coordination is ideal. 
 

We are looking for someone who thrives in a fast-paced environment, with the ability to solve problems efficiently, a strong work ethic, and work collaboratively with a diverse team.

 

Why apply?

Because you’re excited by the challenge! The exact opposite of corporate, we’re progressive, daring and creative individuals working to make a difference in unconventional workplaces. 
 

How do we recruit?
 

We want to ensure that all systems, policies and processes are free from bias or discrimination and are fair and accessible. Therefore, we ask that all candidates complete our application process by uploading the following three documents: 
 
 

Part 1: CV – Outlining your skills and experience to date.

Part 2: Supporting Statement – A one-page statement explaining your suitability for the role. This will be used to determine if you are shortlisted for an interview. Please do not include any personal information (e.g., name or date of birth). Use the attached job description and person specification to help with this. 
 
 

Part 3: Equal Opportunities Monitoring and Contact Form – This includes personal information so we can contact you if you are shortlisted for an interview. It also allows us to gather and analyse demographic information about our applicants. This form will only be seen by HR and will not impact shortlisting. 
 
Want to apply?

To apply for this role, please complete an online application.

Application forms are formatted to ensure the equality monitoring data is removed before they are reviewed by the shortlisting panel. This process ensures that shortlisting is conducted fairly and consistently, giving all applicants an equal opportunity to demonstrate their abilities.
 
 

For further about the role, please see the attached full job description and person specification.

For your information- applications do not save, so please save your progress to your computer and submit all the documents in one visit. 

Job Application Timeline
 

 Closing date: 27th July at 23:59pm
 

 *Please note that we may close applications early if we receive a sufficient number.
Intended interview dates: 8th August

Compulsory Requirement - The UK Government sets the legal regulations that we are required to follow. As an employer we must ensure that everyone is eligible to work in the UK and this is done by us checking and making a copy of the correct original identification/documentation before your first day of work. Currently we require you to have the right to work in the UK, as we are not a Home Office approved sponsor. 
 

Reports to: Refuge Services Manager
Hours of work: full-time (37.5 hours per week)
Location: Slough (on-site)
Salary: Band 5, £28,000 – £30,000 per annum dependent upon experience.
Contract: Permanent
Holidays: 25 days + Bank Holidays + 1 day for birthday
Deadline: Applications will be reviewed on receipt on a rolling basis. Please apply as soon as possible.

Requirements: Relevant experience, living in close proximity to Slough, must have valid driving license to drive people carrier
Benefits:

· 25 days annual leave per annum (+ bank holidays), plus up to 5 days additional leave for length of service.

· Birthday off + 1 ‘charity day’ day agreed by the trustees for all staff (usually last working day before 25 December)

· Christmas closure days given as additional leave (subject to annual Board agreement)

· Fully-funded IDVA training

· Access to benefit platform for a wide range of discounts on everyday spends plus gym discounts.

· Access to private healthcare scheme

· Holiday buyback scheme

Overview

The Dash Charity is looking for a Refuge IDVA to join its dedicated refuge services team.

This is an exciting opportunity to be part of a local domestic abuse charity with a huge influence and reach. For almost 50 years The Dash Charity has been supporting individuals and families experiencing domestic abuse, empowering women, men and children to recognise the tactics of abuse, break the cycle, and take back control of their lives.

We were one of the first charities in the UK to be awarded Leading Lights status for our Advocacy and Outreach Services by SafeLives, and pioneered healthy relationships workshops in schools over a decade ago.

We run three refuges that offer a sanctuary to women and children escaping violence and abuse, offering specialist children’s support and one to one support for women.

Key responsibilities:

• Identify and assess the risks and support needs of refuge clients using an evidence-based risk identification checklist.

• Manage a caseload of clients ensuring each client receives a quality and consistent service and support individual to their needs and risks.

• Support the empowerment of the client and assist them in recognising the features and dynamics of domestic abuse present in their situation, and help them regain control of their lives.

• To ensure that information is shared within data protection guidelines to ensure a co-ordinated approach is taken to understand client need/risk and support appropriately.

• To work in accordance with the Refuge Services Case Management Policy ensuring that all client records and casework are to the required audited standard as per the case management policy.

• To maintain accurate, professional and confidential case management records and databases and ensure all monitoring and evaluation records/tools are completed in a timely and accurate manner.

• To understand any grant, funder or contractual requirements pertaining to the funding of the individual post, ensuring data and outcomes are gathered to inform periodic reporting as and when required. To contribute to the preparation of any grant/contract reporting as required.

• Support colleagues and partner agencies, through awareness raising and institutional advocacy, in order to provide the best possible service for victims of domestic abuse.

• To fully keep up to date with relevant legislation and sector updates.

• To work with a strong multi agency focus liaising with other agencies and professionals both internally and externally to ensure client’s needs are met.

• Support clients through the criminal justice system.

• Support clients with options of civil remedies and child contact options.

• Ensure intake paperwork is completed and individual support plan in place, including advising women on terms of occupation of safe house.

• Role model, mentor and support students and volunteers assisting with intervention of clients to support the Refuge IDVA role.

• Ensure that meaningful involvement of clients is central to all activities, applying equal opportunities and anti-discriminatory policies and ensuring rights to privacy and confidentiality.

• Ensure clients are clear about their rights and obligations whilst receiving our service.

• Complete 2 weekly keyworking sessions to identify individual client support needs and create an individual support plan for all refuge clients.

• To support clients in accessing medical treatment, legal, housing and debt advice. Attend appointments with clients as required.

• Ensure the Safelives RIC is reviewed 6 weeks after intake to refuge or immediately if an incident occurs.

• To complete a Housing Benefit application for all new clients and submit to SBC within 48 hours of intake.

• To update DAIU when a client arrives and leaves refuge.

• Ensure client rents are collected weekly, rent card completed and the Finance team are updated.

• To facilitate monthly resident meetings, complete meeting minutes and any actions arising from the meeting.

• To complete weekly H&S checks and update RST manager accordingly.

General duties:

· To operate within clear professional and confidentiality boundaries and to work within The Dash Charity code of conduct.

· Ensure clients are clear about their rights and obligations whilst receiving support.

· Check email daily and respond to urgent requests

· Review workload daily and prioritise accordingly

· Ensure that meaningful involvement of clients is central to all activities, applying equal opportunities and anti-discriminatory policies and ensuring rights to privacy and confidentiality.

· Contribute to the development and review of The Dash Charity policies and procedures.

· Remain up-to-date and compliant with all organisational procedures policies and professional codes of conduct and uphold standards of best practice.

We are looking for someone to take an active lead in setting up the new Shed and working with our wider staff team and volunteers. You will be able to promote the project to encourage participation by giving talks, arranging taster sessions and using social media. You will also arrange short courses and training sessions and ensure new participants are briefed on health and safety. You will have good interpersonal skills and enjoy working a part of a team.

Community Based/Home Working - Hampshire

Permanent, Full Time

Circa £30,000 plus competitive benefits

Do you want to make a difference?

The RAF Benevolent Fund is the leading welfare charity for the RAF. Every year we make a real difference to over 40,000 people who benefit from our services. Working at the Fund is more than sitting at your desk ad in this role you will have the opportunity to be part of our RAF Family.  Alongside helping our beneficiaries, we also get to hang out with Spitfires and Typhoons, take part in a Dambusters bike ride, attend events like Royal Ascot, the Chelsea Flower Show, and the Bomber Command Memorial Service. Every day you will make a difference and play your part in changing the lives of others and helping people in the RAF Family get through the toughest of times.

It doesn’t matter how long someone served or when. If they were part of the RAF, they and their family are part of our RAF Family. We will always be here to support them when they need it most.

Join the RAF Family and play your part in making a difference.

Do you want to play a part in what we do?

People are at the heart of what we do. Together we:

· Help reduce social isolation and loneliness among veterans. 

· We support ill or injured men and women to have a safe place to call home, a home that meets their specific needs.

· We fund youth services on stations to provide clubs and activities for the children of serving personnel who move every few years.

· We provide grants to help with the cost of living. But this is just a few of the ways we help.

We are seeking an individual to raise awareness of the Fund’s welfare offer amongst social welfare agencies across the West Midlands but also, crucially, to help address the issue of social isolation and feelings of loneliness experienced by some members of the RAF Family.

The post holder will be working with socially isolated individuals to identify meaningfully enriching opportunities to reduce feelings of loneliness, some of whom may have complex and challenging welfare needs, to develop actions plans and coordinate support to overcome any barriers preventing successful connection into these enriching opportunities, assisting them by identifying appropriate support from within the RAF Benevolent Fund and the wider statutory and military charity sector.

The successful candidate will have experience of working in a social welfare role supporting individuals, have strong people and relationship-building skills, as well as empathy with or understanding of the issues affecting the Armed Forces community. Individuals with a social prescribing or working aged veteran support background are encouraged to apply.

This is a community-based position working from home but covering Hampshire, Wiltshire and West Sussex, delivering both remote and face to face support. The candidate must have their own vehicle to use to travel around these regions.  Occasional travel to London will be required.  The successful candidate for this role will need to be Enhanced DBS checked and prove they have the right to work in the UK.

To apply, please click on this link and send your CV, together with a cover letter detailing why you believe you are suitable for this role, providing examples of how you meet the job profile when you apply through our recruitment portal.

The closing date for applications is Tuesday 29th July 2025, 5.00pm.  Interviews will be held on Week commencing 4th August 2025.

A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website. The RAF Benevolent Fund follows Safer Recruitment practices as it strives to ensure that everyone who comes into contact with the Fund will be protected from harm. The successful candidate for this role will need to be Enhanced DBS checked and prove they have the right to work in the UK. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.

The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).

The basics

Location: Agile working
Contract: Permanent, subject to funding
Hours: 32 hours over a 4 day week
Starting salary: £27,445

Who we are

Safer London is a charity working with young Londoners and families who are affected by violence and exploitation. We believe that when a child or young person comes to us, they are just that – a child or a young person: we don’t define them by the issue that has brought them to us. By working alongside young Londoners, their families and peers in the places where they spend their time, we can create a safe London not just for them but for everyone.

Who you are

You are committed, resilient with the expertise and knowledge to work alongside the families and carers of Young Londoners who have been exposed to or are at risk of exploitation or violence. Within your role as a Specialist Caseworker, you will provide support to young Londoners to secure the safety and positive outcomes they want.

What the role involves

Within the role as a Specialist Family Caseworker, you will provide support to parents and carers to help them gain greater understanding of the challenges young Londoners and their families often face and work alongside them to secure the safety and positive outcomes they want for their children and family.

Additional Information

Safer London is committed to safeguarding and promoting the welfare of children and young people, and we expect anyone who works and volunteers with us to share this commitment. As part of this commitment, we will request a DBS (Disclosure & Barring Service) check, as well as references covering the last five years, for the successful candidates.

We value diversity and encourage and welcome applications from people of all backgrounds. We know that in order to make London a safer place for the young people that live here, we need a diverse range of perspectives, experience, and knowledge.

What we offer

Safer London continually reviews its pay and we currently offer the following benefits package to all our employees:

- 4-day/32-hour work week. Since 1st April 2024, Safer London has transitioned to a 4 day working week with no impact on pay. This means that you will have a regular day off in the week with no impact on your pay.
- Agile working. This means you have will have the flexibility to work in different locations including from home, our office in Southwark and/or community locations (libraries/co-working spaces) when you are not delivering face to face work in the community.
- Flexible Working: our Flexible Working Policy allows requests to work flexibly from the start of your employment.
- A contributory Pension Scheme.
- Interest-free Season Ticket Loans.
- A Cycle to Work Scheme.
- A Mental Health Helpline.
- Death in Service Benefit.
- Opportunities to develop and progress your career, including an extensive programme of courses and acting up/additional responsibilities roles.
- An initial Annual Leave allowance as a full-time employee, of 179 hours’ holiday in each annual leave year plus bank holidays and other statutory holidays occurring during the leave year. Pro rata for part time staff. This rises to 192 hours after 3 years’ service and 211 after 5 years’ service.

Sound good? Here’s how to apply

To apply, please complete the online application form and submit it as soon as possible: Safer London runs a rolling recruitment process which means that applications are shortlisted and invited for interview within one week of receipt. As soon as a suitable candidate is found no further applications will be considered.

As part of the online application, you will be required to confirm you have read our Privacy and Cookie Policy and Safeguarding and Child Protection Policy.

Please make sure you find the Job Description on the left-hand side of the Webrecruit page after you click ‘Apply Now’ or find it on Safer London’s Website.

Should you need any adjustments to the recruitment process, at either application or interview, or experience any technical issues when trying to access and/or complete
the online application form, please find our contact information in the Job Pack.

Please note that we don’t accept CVs.

Safer London is not a sponsoring organisation for foreign nationals and you must be able to show proof that you have permission to live and work in the UK in order to be considered for this role.

We're looking for a confident and compassionate Co-Director to lead our mental health charity using gardens, creativity & community for recovery.

**We offer mentoring support for applicants who might benefit from additional guidance - please see the full Job Description for further details**

About Sydenham Garden

Based in Lewisham in South-East London, Sydenham Garden is a unique wellbeing centre utilising its gardens, nature reserve and activity rooms to help people living with and recovering from mental and physical ill-health. We provide nature and arts based creative, social and therapeutic activities for co-workers (the name we give to our primary beneficiaries).

About the role 

Our Director has been in post since November 2021 and on returning from maternity leave in January 2026 she will be working 3 days a week.  We are seeking a Co-Director to jointly lead the organisation going forwards as we have made a positive decision to move towards a co-director model.  This is an exciting opportunity which can have benefits of increasing capacity, efficiency, and transparency and allow for a broader range of identities both to better reflect the diverse populations they serve and as a way to include more diverse leaders. It is a model that can also reduce burnout, build equity, and support flexible working.

As Co-Director you will be jointly responsible for leading and manage the day-to-day running of Sydenham Garden for the benefit of our co-workers.  This will involve overseeing implementation and regular review of Sydenham Garden’s strategic plan and to ensure all governance arrangements are in place to monitor the work of the organisation and to report to the Board of Trustees and to funders.

You will ensure fundraising and financial plans and processes are in place to deliver the agreed services, including fundraising from Trusts & Foundations, community fundraising and developing contracted services as necessary.

The Co-Directors will be jointly accountable to the Trustee Board for all aspects of the job description. You may take lead responsibility on particular areas which will be discussed and agreed with the existing Co-Director and Trustee Board.

About You

You are a confident and compassionate leader with a commitment to the mental health and wellbeing sector.  You bring a thoughtful, strategic and inclusive approach to leadership.

Your communication skills are excellent, and you’re able to build strong, trusting relationships with colleagues at all levels, as well as with external partners, funders, and stakeholders.  You are deeply committed to Equity, Diversity and Inclusion, with a clear track record of putting these values into practice.

You have a proven experience in securing income for charitable work and are confident in financial management and planning. 

You also understand the value of co-production and have experience working collaboratively with volunteers and co-workers (service users), ensuring their voices are central to service design and delivery.

We’re looking for someone who is dedicated to the mission of Sydenham Garden and has relevant experience at management level in a mental health charity of similar organisation. 

How to apply

Candidates will be shortlisted based on:

· Experience of working at a management level in a mental health charity or comparable organisation. 

· An excellent strategic thinker with experience of input into strategic development and implementation.

· Good communication skills and the ability to build relationships with colleagues at all levels in an organisation and with external contacts and partners. 

· A proven commitment to Equity, Diversity and Inclusion.

· Experience of line managing and developing staff, including through appraisal systems. 

· Proven ability to secure income, manage fundraising processes and to manage and produce fundraising applications. 

· Experience of financial management and planning, including managing budgets. 

· Experience of working with volunteers and co-workers (service users). 

Diversity, Equity, and Inclusion

Sydenham Garden is committed to Diversity, Equity and Inclusion (DEI). We want to build a diverse and inclusive staff, volunteer and trustee team where everyone feels that they belong and that reflects the profile of the communities we serve. Therefore, we will welcome and consider applications from candidates of all backgrounds and protected characteristics, and we particularly encourage applications from people of African or Caribbean heritage to ensure our staff team represents the communities we serve.

To apply, please send us a CV together with a supporting statement (maximum 2 pages, minimum font size of 11) that addresses how you meet the Person Specification listed above.

Are you a super-organised go-getter with a flair for detail and a passion for smooth-running operations? Ready to play a key role in a friendly, purpose-driven team where your efforts genuinely matter? If yes, read on - we’re looking for someone just like you.

As our Committee Officer, you’ll be at the very heart of our governance operations. You’ll be the engine behind our Board of Trustees and its supporting committees, ensuring that meetings run seamlessly, and our documents shine with professionalism, and governance standards are always met.

From planning and scheduling to preparing top-tier papers and safeguarding our processes, you'll make a real difference every day by upholding excellence behind the scenes. This is a role where your organisational prowess and sense of ownership will truly thrive.

Whether you're already seasoned in committee administration or you're bringing transferrable administrative experience and a hunger to learn - we'll support you every step of the way.

You’re someone who:

• Thrives in an organised, fast-paced environment
• Is a confident communicator, verbally and in writing
• Brings top-notch attention to detail and delivers with pride
• Has experience in diary management, committee support, and first-rate customer service
• Works effectively with senior stakeholders and colleagues across an organisation
• Is IT-savvy and always looking for smarter ways to get things done

The salary for this position will be between £30,000 - £34,000 depending on experience. This is a full time post at 36 hours per work and will be offered on a permanent basis. We will consider making this a part-time appointment, but no less than 0.8 FTE.

We value spending time working in-person to develop strong connections with each other and with our mission, so you will be based at our lovely central London office for a minimum of three days a week, the rest of the time, from wherever you work best.

Diverse voices strengthen science - and us. We actively encourage applicants from all backgrounds, especially those from underrepresented groups including Black, Asian, and other minoritised communities, disabled people, and LGBTQI+ individuals.

Important Dates

*Pre-screening: 9 - 22 July 2025

Closing Date: 24 July 2025

*We will contact shortlisted candidates as and when they apply and invite candidates to an initial 20 minute MS Teams meeting with a member of the HR team.

Bring events to life at one of London’s most exciting multi-use arts venues.
We're seeking a confident, organised and people-focused Programme & Venue Hire Coordinator (Maternity Cover) to join our energetic Events & Programming team. If you're passionate about live events, enjoy supporting creative projects, and have a flair for organisation, this is your chance to make a real impact.

As the Programme & Venue Hire Coordinator, you’ll be at the heart of our venue’s day-to-day activity—supporting promoters, community groups, artists and audiences alike. From coordinating space hire enquiries and managing event listings, to ensuring smooth customer experiences and supporting internal programming, no two days will be the same. You’ll also play a key role in supporting our Head of Events and managing a Visitor Services Assistant, helping us to deliver high-quality events across a diverse and growing programme.

This role is ideal for someone who loves working in a fast-paced, collaborative environment, and has experience in venue admin, event coordination or customer-facing roles in the arts or cultural sector. You’ll be the go-to for space users and clients, helping everything run smoothly behind the scenes.

We are particularly keen to hear from applicants who understand the importance of accessible, welcoming and inclusive arts spaces—and who are ready to roll up their sleeves and contribute to something meaningful.

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.​

This is an exciting but critical time to join the team as the charity looks to grow and expand its business development, fundraising and income generation efforts across the organisation. This is an excellent opportunity for a passionate individual with exceptional writing and organisational skills plus an eye for detail, to advance in their fundraising career by supporting our vital work.

Brief role description:

The Fundraising Officer plays an integral role supporting the Fundraising team at the Forces Employment Charity (FEC).

As part of the Marketing, Communication and Fundraising Directorate, and led by the Head of Fundraising and Development, you will research and identify new funding opportunities and support their conversion into long-term relationships. You will be supported by senior members of the fundraising team to create and write high-quality proposals to secure funding, and stewardship reports to demonstrate impact and outcomes to our funders.​

Interested? Want to know more about the Charity? Please visit the Charity website.

Eager to know more the role? Have a look at the Job Description attached.​

What’s in it for you? Check out the Benefits sheet attached.

Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Wednesday 23 July 2025​​

Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. ​If you are an internal applicant, please ensure you have made The People Team aware before applying.

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.​

We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

#LI-DNI

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Contract Type: Part-time, Permanent

Salary: £25,480 rising to £27,144 upon successful completion of mandatory training.

Location: Twickenham (TW1)

Closest station is Richmond - District Line (London Underground), Mildmay Line (London Overground) and South Western Railway (SWR) - 10 mins from Clapham Jct | 20 mins from Waterloo.

If you are looking for a fulfilling and rewarding career where no two days are the same, this might be the job for you!

The only thing you need is a passion for making a difference. We don't require previous care experience as we provide all the training and support you need to excel in your role.

About the Role:

As a Support Worker in a Semi-Independent Home, you will have the opportunity of developing authentic relationships with our young people (aged 16 – 24 years old), you will also have responsibility for making sure our residents are safe, providing support, liaison with other professionals and completion of support documents to record information.

Working Hours:

Our Young People need care 24/7 so we have fixed rotas.

For this position; shifts are 10 hours from 12:00 - 22:00 on Saturdays and Sundays, you will be working 20 hours a week.

There is always the possibility to do overtime if you need a bit extra, this is paid time and half; same as bank holidays.

What you need to bring to this role:

• Genuine commitment to working and supporting Young People to achieve their full potential.
• An understanding of the issues facing young people.
• The ability to cope effectively with challenging behaviour.
• Good communication and team working skills.
• Flexibility to work shifts, including weekends and bank holidays.

What you should expect from us:

• Salary: £25,480 rising to £27,144 upon successful completion of mandatory training.
• 4 weeks full induction and training program (paid).
• Competitive pay and reward structure offering salary progression based on performance.
• Tailored career development plan through our “St Christopher’s Academy”.
• Join an experienced and dedicated team who have worked together for 3+ years and will offer you a fun, open, honest culture & a friendly working environment.
• 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
• Industry leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, mental health and social pedagogy.
• Contributory pension scheme, enhanced maternity and company sick scheme.
• UK Life Assurance (Death in service) to the value of 3 times your annual salary.
• BUPA employee assistance programme, offering counselling, financial advice and legal support.
• Cycle to work scheme.
• Bluelight card; discount shopping scheme at hundreds of retailers across the UK.
• Discretionary funded training programs.
• Employee awards based on performance and length of service.
• Fantastic opportunities to develop your career within our range of services.

About Us:

Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.

St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man. We have a passionate commitment to our young people, placing them at the centre of everything we do. We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.

We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong. We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities.

Recruitment Process:

In order for your application to be reviewed, it must include a supporting statement addressing the criteria stated in the Person Specification. 

Job Description and Person Specification- please visit our website

At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.

Once application has been submitted, candidates will require to complete an online situational test which will inform the shortlisting process. Unsuccessful candidates will be communicated the outcome via email.

Closing date: Monday 30th June 2025

First stage interview: Tuesdays and Thursdays throughout June & July 2025

Shortlisted candidates will be invited to an individual interview. The interview will be face to face at our offices in Putney.

Second stage interview: Successful candidates will then attend the second stage at their preferred location.

Please note:

• This post has a minimum age restriction of 21 year for roles working directly with children and young people in our residential and supported accommodation Homes in line with the Equality Act ‘occupational requirement’.
• It is illegal to apply for any role that involves working with children and young people under the age of 18, if you know you are barred from working with children.
• All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.