The Hepatitis C Trust has developed projects nationally whereby peers use their lived experience of injecting drug use and hepatitis C, to provide education and training to service users and staff in drug and alcohol, hostel and homeless services, increasing hepatitis C awareness, access to testing and referral to treatment, for people living with hepatitis C. 

Do you have experience of working in drug services and with volunteers? Have you been affected by hepatitis C, or have you supported anyone who has hepatitis C? We are looking for a passionate and skilled peer lead who has excellent communication and organisational skills.We require a good standard of education and welcome creativity and innovation in all our work.

Working under the guidance of thePeer Coordinator, this post will continue the development of the project, recruiting and coordinating peers across identified areas within Sussex.Working in partnership with hepatitis C clinical teams,drug and alcohol services and homeless service providers, the post will coordinate delivery of educational workshops, hepatitis C testing in community settings, ensure that service users are referred and supported through hepatitis C treatment and care. 

This post will require extensive travel across the county and the post holder is required to hold a clean driving licence and have their own vehicle for work related travel.

Independent Age works to ensure that as we grow older, we all have the opportunity to live well with dignity, choice and purpose. To achieve this we provide information, advice and connection services for older people; campaign on the issues that matter most to them around health and care, poverty and loneliness and provide capacity building support to others working in the sector.

This is an exciting time to join Independent Age as we work to increase our profile, impact and reach so more people can live a happy, connected and purposeful later life. We want to find talented individuals from diverse backgrounds to join us on this journey. 

This role is an integral part of a local team delivering a range of connection services across the community for older people who may be lonely and/or isolated. The post holder will act as the central point of contact for all referrals and enquiries to discuss whether the service is right for them and be responsible for pre-assessment with referrals, accurate data input, data quality, security, evaluation and maintenance of service user information. The role will require local travel and occasionally travel outside the local area. A driving license is preferable, but not essential. 

 You should have good administrative and IT skills and experience of using Microsoft Office applications and databases for the recording of information. You will have experience of delivering good customer service, excellent communication skills and be approachable and friendly. You will be expected to work using your own initiative at times and have the ability to problem solve. 

 At Independent Age we live by our values. We are Purpose-driven; compassionate; expert; collaborative; accountable; inclusive.

We champion inclusion and celebrate diversity within and outside our charity to create a culture where everyone knows that they belong and can bring their whole self to work.   We hire from a variety of backgrounds as we know this makes our charity stronger.

If you are passionate about our cause, share our values and believe you have the skills for this role, then we’d love to meet you. 

We offer two incremental salary increases for everyone joining us, one at successful completion of probation and the second on the first anniversary of starting with us.

We know that a good work life balance helps us perform at our best, so we provide support to attain this with flexible working hours and regular remote working opportunities.  We also offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance and fantastic learning and development opportunities.

Independent Age is committed to safeguarding and follow Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and if offered the post, we will require two employment references including your current or most recent employer.  

In line with the current guidance in relation to the activity to be undertaken in this role, a Basic DBS Certificate will be also be required.

To apply, please visit our website to submit a cover letter detailing how your skills and experience meet the criteria within the Job Description and Person Specification, along with your CV.

Interviews will be held on Tuesday 28 and Wednesday 29 June

We have an exciting opportunity for an experienced Project Manager to join the Strategy, Knowledge & Innovation team. You will join us working 35 hours per week and in return you will receive a competitive salary of up to £42,792.91 per annum plus excellent benefits. This role can be based either remotely with occasion travel to London and East Sussex, or as a hybrid role working remotely and from our National Cat Centre in East Sussex as and when you like.

Cats Protection is the UK’s leading feline welfare charity with a nationwide network of adoption and homing centres, volunteer-run branches and charity shops. During 2021, we helped 137,000 cats and kittens. That's the equivalent of around 375 cats a day!

The newly formed Marketing and Income Generation Directorate is made up of a number of key departments at Cats Protection, that work together to shape our brand reputation, engagement and ability to raise funds and drive behaviour change. As part of our 10-year strategy, our directorate is set to grow and develop over the coming years and will be at the centre of ensuring Cats Protection can continue to improve the quality of life for cats across the UK. This role sits specifically within our Strategy, Knowledge and Innovation department, we provide the directorate with the business-critical operational support it needs to meet our growth strategy by delivering essential insight, management information, innovative framework, business processes and capabilities.

Responsibilities of our Project Manager:

As a key member of the Strategy, Knowledge and Innovation team, you’ll be using your project management expertise in a variety of ways. We’re looking for someone with stellar planning and budgeting capability who can produce and monitor directorate level plans, working with departments within and outside the directorate to ensure dependencies and milestones are understood and met. This role provides an opportunity to manage a variety of interesting projects, support the embedding of good project management practice, and to work in a team who provide insight and innovation to drive growth and awareness.

What we’re looking for in our Project Manager:

• 5 years project management experience
• Strong planning and budgeting skills
• Demonstrable experience of delivering multiple and varied projects simultaneously
• Ability to build excellent working relationships with internal teams and external partners
• Whilst experience of working in a charity is desirable but not essential, a commercial aptitude and ability to think holistically would be extremely advantageous

What we can offer you:

• salary of up to £42,792.91 annum plus excellent benefits
• generous annual leave entitlement
• contribution pension scheme
• life assurance scheme
• range of health benefits
• Employee Assistance Programme
• and more

Join us as our Project Manager and know you are helping to make a real difference to cats and kittens across the UK!

Unfortunately, we cannot accept applications or CVs that are emailed to us directly. Please note any applications received after the closing date may not be responded to.

Closing date:  5th June 2022

Virtual interview date: Week commencing 13th June 2022

Cats Protection is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm.  We expect all employees and volunteers to share this commitment.

You’ve got an in‐depth understanding of mental health issues and substantial experience of working in a Housing and Social Care setting. All you need is the perfect environment to put your skills to great use. Welcome to Richmond Fellowship as a Service Manager.

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.

Right now, we’re looking for someone like you to manage the day‐to‐day running of Repton House, our Supported Housing service in Buckinghamshire. As well as ensuring the quality of service and support provided to people who use our services, we’ll rely on you to manage service contracts, line manage front line staff and organise any building maintenance requirements. Whether you’re carrying out an induction, undertaking an investigation, putting team development plans in place or providing support to our business development team, one thing’s for sure – you won't be short of challenge and variety.

Being outcome driven and able to lead by example using your firm but inclusive management style. You’re open and encouraging too, and have lots of tact and diplomacy. What's more, you're great at managing conflicting priorities on time, have a flexible attitude to working hours and are willing to participate in on call arrangements. And, if you have experience of carrying out investigations, writing reports/recommendations or managing budgets, even better, although it's not essential and you will be supported in your role by the Area Manager. The successful applicant must have a minimum level 3 qualification or be willing to work towards one. On completion of a Level 3 qualification you will have the opportunity to study for a Level 5 qualification in management.

The salary for this post is £24,956 with progression to £26,251 per annum.

Salary increase under review.
 
This is a permanent role.
 
This is a full time role requiring the post holder to work 37.5 hours per week. 
 
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

Recovery Focus is committed to working towards equal opportunities and we select staff solely on merit irrespective of race, colour, national or ethnic origin, gender, sexual orientation, marital status, age, social class, religious belief, disability or history of mental health or addiction problems. If you need support to apply for the role or adaptions at interview please contact the recruitment team to discuss.
 

We are recruiting for an Area Services Manager for our supported housing and community services.

Covering: Berkshire, Hertfordshire, Oxfordshire and Buckinghamshire 

Life provides accommodation and support services to Mum’s with children under the age of 5 and Mum’s to be. We are passionate about providing strength-based services which meet the needs of the service users. Ensuring positive outcomes are achieved during their time with Life. 

Requirements – Home Working with frequent travel.

About Life 

Life is a UK pregnancy and maternal support charity that helps over 60,000 people a year to manage pregnancy and pregnancy loss with dignity and courage so they can flourish. 

Our services include 

· Supported housing and community support 

· Counselling and skilled listening 

· Free pregnancy tests and baby supplies 

Our values 
All our work is underpinned by the following universal human values: 

· Humanity – All people are special and equal. 

· Solidarity – We’re with you and for you. 

· Community – We’re better together. 

· Charity – Doing good for one another. 

· Common good – Building a better world. 

About you  

To be successful you need to be passionate about delivering high quality services that support women and children to thrive. You will be confident managing services and staff to work in line with Life’s Vision and Mission. You will be adept at dealing with a range of people at all levels to maintain a high quality service, promote services and seek new opportunities. You will possess excellent verbal and written communication skills to communicate both internally and externally when representing your area, your team and the organisation.

You will be able to demonstrate empathy and understanding of the needs and barriers for vulnerable service users dealing with pregnancy or bringing up a young child. Alongside recognising and responding to the impact on staff wellbeing when providing services at a range of levels. Including early help, child in need, child protection, leaving care and looked after children. 

You will have demonstrable experience and a sound understanding of delivering strength-based services, ideally in a trauma informed way, to ensure independence, choice, and control for Life’s service users. (Training on Trauma Informed Practice will be provided). As well as having experience and knowledge of Safeguarding practices. 

You will be committed to ensuring your team provide a high quality service in line with identified priorities and departmental budgets. Whilst inspiring and leading your team with enthusiasm, energy and a can do attitude. 

IT skills, excellent interpersonal skills and understanding the importance of working within equal opportunities, safeguarding and confidentiality guidelines are essential. 

Benefits 

At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer: 

• Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays, (for full-time positions, pro-rated for part-time positions) 

• Birthday leave (following a successful probationary period) 

• Extra annual leave for long term service 

• Paid Enhanced DBS check 

• Length of service awards 

• Company Pension Scheme 

If this sounds like you and you want to work as part of a passionate team, please provide your CV and a supporting statement setting out how you meet the following criteria: 

• Experience in the delivery and management of support and/or care services.     

• Experience in delivering results in line with organisational aims   

• Understanding the needs of vulnerable people and Safeguarding Children and Adults  

• Ability to promote the charity to a wide range of individuals and external contacts   

• Ability to negotiate and influence others 

• Demonstrate Self-motivation and Resilience  

• Ability to motivate others and work as part of a team   

Applications without a supporting statement will not be considered 

Our Values and Commitment to Safeguarding and Equality 

Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct. 

We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds. 

All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including a Disclosure and Barring Service check (DBS) which is paid for by the Charity. 

Digital Services Manager
Money Advice Trust
Up to £38,000 + excellent benefits
Full time, permanent
Remote or hybrid from London or Birmingham

Charity People is delighted to be working with the Money Advice Trust to find a superstar Digital Services Manager to join their exceptional team as they grow to meet increased demand. You'll help the charity team promote their services to the public as money advice and assistance are needed more than ever. Your digital and website management background will be put to very good use and make a real difference!
You'll also enjoy being part of a very supportive team, a host of benefits such as generous shop vouchers, 37 days holiday and additional Christmas closure, lots of mental health and wellbeing initiatives.
You can work fully remotely but there are offices in London and Birmingham if you wish to benefit from free gym use and a great work environment with lots of perks!

You'll have a wide remit as part of the Client Experience team. Your role will involve content and user experience, strategy and product ownership, social media and digital marketing, SEO and web analytics. You'll also have an apprentice and developer to line manage but training can be provided to help you with this.

Key requirements:
2 years plus work experience in online services, including but not limited to website management, SEO, content editing and digital marketing.
Excellent understanding of web-based technologies and services.
A working knowledge of core coding languages and Developer practice.
Extensive experience of Content Management Systems (Wagtail an advantage)
Advanced knowledge of web analytics and SEO tools.
Experience of, including project management of, usability, and accessibility standards and projects.

Personal qualities
Commitment to the values of the Trust which are to:
* Be Balanced
* Be Supportive
* Be Innovative
An enthusiasm for the work of the Trust and the benefit it brings to clients

If you are a fantastic Digital Services Manager, you'll enjoy being part of an inspiring team, helping citizens through uncertain financial times!
To apply please send your CV in the first instance to Lucy Honeyman at Charity People to [email protected]

Interviews are on a rolling basis so please do not delay!

Charity People actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities with which we work.

About Citizens Advice Bucks

As of April 2021, Citizens Advice Chiltern, Aylesbury Vale and High Wycombe came together to form Citizens Advice Bucks, an independent and volunteer-based charity which provides a free and accessible advice and information service to clients across Buckinghamshire.

We can all face problems that seem complicated or intimidating. At Citizens Advice Bucks we believe no one should have to face these problems without good quality, free, independent advice. That’s why we’re here: to give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. 

You will be joining a supportive team of over 50 staff and around 100 volunteers all determined to do our best for our clients.  Our core values are that we are client-centred, friendly, kind, professional and that we respect our clients, ourselves and each other.

Citizens Advice Bucks is an equal opportunities employer. We value diversity, promote equality and challenge discrimination. We encourage and welcome applications from suitably skilled candidates from all backgrounds.

The role

• To work with the Head of Services and independently, to ensure the smooth, efficient running & high quality of the core advice service, including the overall management of advice staff and volunteers.  
• To support the service delivery of any projects additional to the core advice service as required.
• Promote best practice across the offices in the county with an engaged attitude, taking account of practical changes for service delivery.

Closing date: Assessment and interview dates will be arranged as applications are received, and we reserve the right to close the role early if the right candidate is found.

Dementia Connect Local Service Manager

Contract Type: Permanent
Location: Home based - Leeds
Salary: £33,438 - £36,515 actual per annum (depending on skills and experience)
Working Hours: 35 per week

Closing Date: 27 May 2022
Interview Date: 13 June 2022 via Zoom or Teams

As a Dementia Connect Local Services Manager you will provide leadership and management to local service teams across Tees Valley, North & East Yorkshire holding responsibility for the management and delivery of specific contracts, while supporting the Area Manager to deliver the Alzheimer’s Society’s strategy.

You will lead the local delivery of services across a designated area, ensuring that those services are of high quality, person centred, safe and that people affected by dementia are at the heart of all service delivery.

You will have direct line management responsibility for Dementia Support Workers/Advisors who provide support and guidance to people with dementia within a person-centred approach.

The Dementia Connect Local Services Manager will report directly to the Area Manager and will be a member of the Tees Valley, North & East Yorkshire management team. There will be a requirement for travel across the designated area with expenses paid in accordance with our expenses policy.

Alzheimer's Society is the UK's leading dementia charity. We provide information and support, improve care, fund research, and create lasting change for people affected by dementia.

We are the UK’s leading dementia charity. Every day we work tirelessly to find new treatments and ultimately, a cure for dementia. We provide expert information and support services to all those who need our help, and we are also creating a more Dementia Friendly Society so that people with the condition can live without fear and prejudice.

Our people are our greatest asset, and it is only through our people that we will achieve our strategy, therefore we are looking for an inspirational Leader who will truly role model our organisational values.

About you

As a Dementia Connect Local Services Manager you will be someone who can demonstrate the ability to build and nurture relationships with stakeholders to ensure that the lived experience of people with dementia is shared widely so that it can influence decision making, service quality and delivery, in line with our strategic priorities. We are looking for someone who has knowledge of key roles in the Health & Social Care sector and is confident in managing relationships within this sector, to ensure we are the go-to organisation for all things dementia related.

You will have experience as a great people manager having led teams to deliver high performance outcomes and work collaboratively to provide an excellent service. We want someone who role models our values and behaviours in all they do, who can work effectively with internal teams to achieve mutual outcomes. You should have experience of successfully managing change from start to end and will need to be highly organised and able to manage multiple competing priorities. You will be someone who can work well as part of a multi-disciplinary team.

To be successful in this job you will have a positive and proactive attitude to challenging situations and problem solving, using a collaborative and engaging approach with your team.

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.

You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.

You may have experience of the following: Service Manager, Services Manager, Registered Manager, Care Manager, Care Management, Dementia Services, Dementia Support, Charity, Charities, NFP, Not for Profit, Third Sector, etc.

Ref: 132 744

Head of Customer Experience

• Home Based with some travel to Head Office / partner sites (as required)
• Circa £50k
• 35 hours over 5 days per week

The role

The Head of Customer Experience is responsible for leading and managing Ben’s Customer Experience department. The role is focused on Ben’s Health & Wellbeing customers (service users, supporters, partners, etc) owning end-to-end customer journeys alongside all physical, digital, print, and social media touchpoints. This role is also responsible for continuously reviewing and improving all aspects of customer satisfaction and user experience across Ben’s wider Health & Wellbeing services. 

The Head of Customer Experience will oversee Ben’s brand and marketing campaigns to promote brand awareness and engagement with individuals (who work in, or who have worked in the automotive industry), automotive partners and stakeholders as well as manage the core functions that sit under the Customer Experience department, namely Digital Marketing & Engagement as well as Communication & Impact.

The Head of Customer Experience forms part of Ben’s Health & Wellbeing Senior Management Team working both operationally and strategically to meet organisation aims and objectives and will:

• Lead, manage and inspire the Customer Experience department and functions
• Work closely with the Digital Marketing & Engagement Manager to develop and drive Ben’s digital marketing strategy to increase awareness and engagement
• Work closely with the Communications, Content & Impact Manager to develop and deliver Ben’s Health & Wellbeing internal and external communications plan
• Ensure all marketing and external communication activities grow Ben’s brand, reputation, and reach
• Plan launches of new services and products working with relevant Health & Wellbeing departments and functions (as applicable)
• Oversee Ben’s PR activity for all Health & Wellbeing departments and functions, seeking and maximising PR opportunities in terms of awareness, reach and demonstrating impact 
• Uses feedback and insights to help shape and influence the future of Ben’s Health & Wellbeing services
• Play an active role in defining and packaging products and services, developing appropriate value propositions which is reflected in all communications and collateral
• Uses management information and data (including feedback, audit, and evaluations) to support and inform service improvement, development, and demonstration of impact

Benefits

• A minimum of 33 days, inclusive of Bank Holidays and subject to increase with the length of service.
• Contributory pension scheme – matched at 4%.
• Life assurance 3 x basic annual salary.
• Access to Perkbox, employee benefits platforms, offering free perks and discounts with hundreds of companies and deals available. 
• Enhance Maternity/ paternity Pay
• Employee Assistance Programmes.
• Wellbeing support including access to mental health digital platforms.
• Long Service Recognition.
• Personal Development.
• Rewards and Incentives.
• Free car parking

About Ben

Ben is the charity dedicated to supporting the people of the automotive industry, providing support for life for them and their family dependents.

Ben supports individuals to navigate through life’s challenges, empowering them to make positive, lasting change. Ben works with people to improve their lives by enhancing their health and wellbeing through its free and confidential online self-help, helpline, and support services. 

Ben also operates continuing care and support for those in later life, which isn’t dependent on an automotive industry connection, via its residential care centres, day centre and retirement village. 

Apply now

If this describes you, and you are ambitious and motivated and want to make a positive difference to people’s lives, get in touch with us.

Job title: Parents in Mind Peer Support Service Delivery Manager - St Helens

Salary: £26,000 FTE

Hours: 28 hours per week

We are looking for a talented individual to manage Parents in Mind perinatal mental health peer support, in St Helens – initially until April 2023, but with the possibility of extension, subject to funding.  This role is home-based but will include regular meetings (sometimes at short notice) in St Helens, so the ability to travel and a flexible approach to working are essential. The post will be for 28 hours per week.

With some support, the post holder will need to use their excellent networking and people skills to recruit and mobilise local volunteer teams, promote pathways into peer support for new clients, and network with other local services to continually integrate Parents in Mind into their pathways too.

You must have excellent written and oral communication skills and be able to quickly create rapport with commissioners, volunteers, service users, NCT practitioners and a range of staff from local services. An understanding of mental health support is also essential to the post, as you will be the first point of contact for new referrals. This is a complex project, so you must be able to confidently prioritise your own work, be highly organised and able to work independently. In this leading role, the post holder will be an ambassador for the service across the locality, so outstanding relationship building skills are vital. Good IT skills will also be required – including use of Outlook, Word and Excel – and preparing professional quarterly reports for funders will be central to the post. Ideally you will also have the skills to be able to engage with parents via social media.

It is essential for this post that you are, or undertake the training to become, a Parents in Mind peer supporter. This training requires lived experience/close support of another who has experienced mental health difficulties during the transition to parenthood, and the accredited training would be undertaken in addition to your paid hours.

We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.  More details about our Equality, Diversity and Inclusion action can be found here.

We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity.We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process. 

We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability. 

Closing date: 23:59 on Wednesday 25th May 2022.

Interviews will take place via Zoom at the beginning of June.

Job title: Parents in Mind Peer Support Service Delivery Manager EAST SUSSEX

Salary: £26,000

Hours: 35 per week

We are looking for a talented individual to launch a new arm of Parents in Mind perinatal mental health peer support, across East Sussex – initially until April 2024, but with the possibility of extension, subject to funding.  This role is home-based but will include regular meetings (sometimes at short notice) across East Sussex, so the ability to travel and a flexible approach to working are essential. The post will be full time, for 35 hours per week.

With some support, the post holder will need to use their excellent networking and people skills to recruit and mobilise a new local volunteer team, set up pathways into peer support for new clients, and network with other local services to integrate Parents in Mind into their pathways too.

You must have excellent written and oral communication skills and be able to quickly create rapport with commissioners, volunteers, service users, NCT practitioners and a range of staff from local services. An understanding of mental health support is also essential to the post, as you will be a first point of contact for new referrals. This is a complex project, so you must be able to confidently prioritise your own work, be highly organised and able to work independently. In this leading role, the post holder will be an ambassador for the service across the locality, and will line manage a small local staff team, so outstanding relationship building skills are vital. Good IT skills will also be required – including use of Outlook, Word and Excel – and preparing professional quarterly reports for funders will be central to the post. Ideally you will also have the skills to be able to engage with parents via social media.

It is essential for this post that you are, or undertake the training to become, a Parents in Mind peer supporter. This accredited training requires lived experience/close support of another who has experienced mental health difficulties during the transition to parenthood.

We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.  More details about our Equality, Diversity and Inclusion action can be found here.

We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity.We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process. 

We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability. 

Closing date: 23:59 on Wednesday 25th May 2022

Interviews will take place via Zoom in early June 2022

Role overview
We’re looking for a creative, innovative, strategic thinker to join our senior management team. The Haven is going through a continued period of growth and we’re looking for someone to join the team who is driven to manage the development and effective implementation of our central services strategy.

Whilst your experience and expertise are important, equally as important is your approach. The postholder will be responsible for areas of work that are underpinned by processes and procedures; IT, HR and Health and Safety and Data Management and Procurement. Nevertheless, we need a disruptive thinker who isn’t confined by the status quo, but can demonstrate capability for thinking creatively, to ensure The Haven is implementing these functions in the way that ensures we keep pushing forward, enhancing the way we work. If you want to tick some boxes and appreciate a business-as-usual approach, this probably isn’t the role for you.

If you can tell us about how you’ll be able to bring a creative and innovative approach to central services and demonstrate and understanding of how central functions are critical to developing effective service delivery models, we’d love to hear from you.

We welcome applications from candidates who can demonstrate a tangible commitment to the progression and empowerment of women and girls, and to ending VAWG.

Location: Remote
Department: Finance & Business Services
Contract type Permanent, Part Time
Hours 30
Salary £40000 Pro rata 
Benefits Competitive

Ref : 132886

We are recruiting an Area Services Coordinator for our supported housing and community services. Life provides accommodation and support services to Mum’s with children under the age of 5 and Mum’s to be. We are passionate about providing strength-based services which meet the needs of the service users. Ensuring positive outcomes are achieved during their time with Life.

Post to cover Berkshire, Hertfordshire, Oxfordshire and Buckinghamshire

12 month fixed term contract with potnetial for extension

About Life

Life is a UK pregnancy and maternal support charity that helps over 60,000 people a year to manage pregnancy and pregnancy loss with dignity and courage so they can flourish.

Our services include

· Supported housing and community support

· Counselling and skilled listening

· Free pregnancy tests and baby supplies

Our values
All our work is underpinned by the following universal human values:

· Humanity – All people are special and equal.

· Solidarity – We’re with you and for you.

· Community – We’re better together.

· Charity – Doing good for one another.

· Common good – Building a better world.

About you 

To be successful you need to be passionate about supporting women and children to thrive. You will be confident dealing with multiple challenges on a daily basis and be able to show the ability to prioritise accordingly. You will possess excellent verbal and written communication skills to ensure the team are supported on a day-to-day basis, referrals are dealt with in a timely manner and the manager is kept up to date with ongoing activities. You will be able to demonstrate empathy and understanding of the needs and barriers for vulnerable service users dealing with pregnancy or bringing up a young child.

You will have a sound understanding and experience of delivering strength-based services, ideally in a trauma informed way, to ensure independence, choice, and control for Life’s service users. (Training on Trauma Informed Practice will be provided)

You will be committed to providing a high quality service in line with organisational aims and principals. Bringing enthusiasm, energy and a can do attitude to everything you do.

IT skills, excellent interpersonal skills and understanding the importance of working within equal opportunities, safeguarding and confidentiality guidelines are essential.

Benefits

At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer:

• Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays, (for full-time positions, pro-rated for part-time positions)
• Birthday leave (following a successful probationary period)

• Extra annual leave for long term service

• Paid Enhanced DBS check
• Length of service awards

• Company Pension Scheme

If this sounds like you and you want to work as part of a passionate team, please provide your CV and a supporting statement setting out how you meet the following criteria:

· Demonstrable experience of working within a care and/or support service for vulnerable service users with a sound understanding of their needs

· An understanding of operational management within a similar organisation

· Experience of safeguarding children and vulnerable adults

· Experience of communicating effectively with a wide range of people to identify their needs, preferences and demands

· Ability to prioritise workload and plan time

· Ability to motivate others and work as part of a team

Applications without a supporting statement will not be considered

Our Values and Commitment to Safeguarding and Equality

Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.

We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.

All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including a Disclosure and Barring Service check (DBS) which is paid for by the Charity.

The post is open to women only. (*Exempt under the Equality Act 2010 Schedule 9, Part 1).

Service Team Leader

We’re looking for an enthusiastic and motivated individual to join the Locality Impact directorate as Service Delivery Coach in the East of England.

Position: Service Delivery Coach

Location: Homebased, East of England with extensive travel across the service areas (West Essex, Hertfordshire, Bedford, Central Bedfordshire and Luton)

Hours: 35 hours per week

Salary: £31,500 per annum (inner London weighting £3,299 per annum or outer London weighting £1,755 per annum may be applied in accordance to where you live)

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 5 June 2022

Interview Date: 13 June 2022

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Service Delivery Lead, the Service Delivery Coach will empower Stroke Support Coordinators to take ownership for the continuous improvement of quality and consistency of the services we provide. Whilst a coaching style will be appropriate for many aspects of the role, there will be occasions where strong leadership and management will need to be demonstrated to ensure coordinators are maintaining compliance of the services against organisational and contractual policies and procedures and addressing performance related issues. Coaches may be required to work across locality boundaries.

Your key responsibility will be to support and empower coordinators, through a coaching ethos, to:

• Deliver high quality, person centred, stroke support services, ensuring stroke survivors and their carers receive the best possible support to rebuild their lives after stroke
• Build strong relationships with key stakeholders
• Understand and be responsible for the active monitoring of data quality, reporting and service delivery against their national and local key performance indicators
• Identify gaps and respond to opportunities for service development and growth
• Identify and address capability gaps and build volunteer capacity where required.

The role is also responsible for day to day line management of coordinators.

About You

You will have experience of:

• Supporting remote teams with paid staff and volunteers using a coaching style of management
• Managing performance improvement
• Using relevant knowledge and awareness of health and social care systems, ideally within the stroke pathway
• Championing diversity internally and externally
• Effectively balancing a number of competing priorities
• Using excellent communication skills

This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must abode in the U.K and have the right to work in the U.K.

Please submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

We’re working to improve the diversity of our team.  Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities. 

Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

You may also have experience in areas such as Service, Service Delivery, Service Delivery Lead, Service Manager, Service Delivery Manager, Locality Impact, Volunteer, Volunteer Manager, Volunteer Coordinator, Volunteer Engagement, Volunteering Manager, Impact, Impact and Engagement, Impact and Engagement Lead, Impact and Engagement Manager, Impact and Engagement Officer, Community, Community Engagement, Social Care, Care, Health, Disability, Outreach, Community Outreach, Programme, Programmes, Stroke, Charity, Impact, Impact and Evaluation, Coach, Coaching, Mentor.