Service manager jobs in redbridge, london
We are recruiting a Suicide Prevention Officer to facilitate the development, sale and delivery of high quality and impactful training and education programmes, upskilling individuals and organisations in suicide prevention.
What you will do:
- Facilitate in-person and online training sessions, ensuring interactive and impactful learning experiences.
- Develop and promote PAPYRUS’s training offer, tailoring to stakeholder needs and securing sales.
- Build relationships and partnerships to expand our reach and influence.
- Support the creation of e-learning and digital training resources.
- Prepare stakeholders for, and debrief them after, suicide interventions.
- Stay informed of best practice and national strategy, contribute to campaigns, and represent PAPYRUS in the media and at events.
- Champion safeguarding, health and safety, and equality across all activity.
To be successful in this role you will have:
- A degree or professional qualification in a relevant field such as Education, Counselling, Training, Psychology, Community Development or Youth Work.
- A recognised training qualification or willingness to work towards one.
- Experience in delivering and developing training programmes and community-based projects.
- Ability to manage sensitive conversations and facilitate learning in emotionally complex areas.
- Strong relationship-building, presentation and time management skills.
- Professional curiosity, resilience, and a commitment to safeguarding.
- Confidence in working independently and remotely, with ability to travel as required.
Please visit the careers site for the full job description and person specification for the role.
Salary: £30,559 per annum (SCP 18), progressing by increments to £33,366 per annum (SCP 23)
Hours: 36 hours per week
Location: Although this role is home based, the applicant should be based in Cardiff due to the regular travel across the area and South Wales
Contract: Permanent
Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership, enhanced sick pay and enhanced parental pay. Please visit our website for more details.
Closing date: 17th August 2025
We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.
PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: up to £40,000 depending on experience and qualifications
Contract Type: Permanent
Working hours: full-time at 40 hours per week & part-time at 20 hours per week; shift work between 7am-10pm including weekends, bank holidays and occasional sleep-ins
Sleep-ins: £50
Location: East Croydon
closest station is Sanderstead Station, CR2 - one stop after East Croydon on the Southern Railway.
Are you a Team Leader looking for your next challenge?
We have a fantastic opportunity to join St Christopher's fellowship as a Team Leader for our new specialist Children’s home in Croydon. You will work alongside the Registered Manager and Deputy Manager to lead and support a professional team of staff committed to transforming young lives and creating positive outcomes. You will be supported by experienced Residential Practitioners, as well as our Wrap Around and Education Teams.
About Us
Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.
St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man. We have a passionate commitment to our young people, placing them at the centre of everything we do. We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.
We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong. We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities.
About the Role
As Team Leader, you will be directly involved in managing a 4 bed specialist short stay Home and looking after children aged 12 to 18 years old with complex needs; including Emotional and Behavioural Difficulties (EBD), Mental Health Disorders, Substance Dependencies and Learning Disabilities.
Whether shift leading or joining in with daily activities, you will also share in the leadership of the team, helping to develop staff by modelling high standards of professionalism.
The successful candidate will have:
- Level 3 Diploma in Residential Child Care or equivalent
- GCSE English and Maths grades A-C.
- One year’s experience working at a level of responsibility with children and young people in a residential setting.
- An understanding of the regulatory framework relating to the provision of residential services for children and young people.
- Good understanding of the needs and risks regarding children in care.
- An understanding of trauma informed practice.
- Experience of taking on leadership responsibilities in a teamwork setting.
- Ability to build genuine and trusting relationships with young people maintaining at all times high personal and professional standards.
- Excellent communication and team working skills.
- Ability to work shifts, including alternate weekend working and occasional sleep ins.
In return we offer:
- Salary up to £40,000 depending on experience and qualifications.
- A friendly working environment, a fun, open and honest culture.
- 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
- Industry leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, mental health and social pedagogy.
- Contributory pension scheme, enhanced maternity and company sick scheme.
- UK Life Assurance (Death in service) to the value of 3 times your annual salary.
- BUPA employee assistance programme, offering counselling, financial advice and legal support.
- Cycle to work scheme.
- Bluelight card; discount shopping scheme at hundreds of retailers across the UK.
- Discretionary funded training programs.
- Employee awards based on performance and length of service.
- Fantastic opportunities to develop your career within our range of services.
Recruitment Process
At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.
Applicants will ideally already be on the DBS Update Service; if this is not the case St Christopher's will carry out a DBS (police) check prior to starting.
For your application to be reviewed, it must include a supporting statement addressing the criteria stated in the Person Specification. Please note that CV’s will not be accepted.
For the full Job Description and Person Specification please visit our website.
We advise to apply as soon as possible as applications will be reviewed on a rolling basis and this opportunity might be filled before the stated closing date.
Please note:
- This post has a minimum age restriction of 21 year for roles working directly with children and young people in our residential and supported accommodation Homes in line with the Equality Act ‘occupational requirement’.
- It is illegal to apply for any role that involves working with children and young people under the age of 18, if you know you are barred from working with children.
- All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked
Registered Charity
101 - 500
We are a leading charity for children and young people, providing fostering, children's homes and leaving care services across the UK and Isle of Man
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Head of Sector Development
Full Time: 35 hours per week | £55,500pa | Hybrid | Closing Date 7th August 2025
Job Reference: HSD02 (Please quote this on any correspondence)
Headline: Help shape sector development for the UK’s professional body for libraries, information, and knowledge management
The role
We are seeking an experienced and strategic professional to join us as Head of Sector Development. This pivotal leadership role will drive the delivery and growth of our professional services, shaping how the profession attracts, develops, and retains talent. You will play a critical role in ensuring CILIP continues to set the standard in professional development, assessment, and workforce support, enhancing the value we offer to members, employers, learning providers, and wider stakeholders.
What you’ll be responsible for:
As Head of Sector Development, you will lead a high-performing team to deliver and evolve a portfolio of services that support career progression, professional registration, accreditation, training, and sector-wide standards. You will take ownership of the Professional Knowledge and Skills Base (PKSB), ensuring it remains relevant, robust, and at the heart of our service offer. You will work closely with learning and employer partners, member networks, and other professional communities to strengthen talent pathways, while ensuring that our services are accessible, inclusive, and aligned with market need.
You will be responsible for setting the strategic direction of the sector development function, reporting on its impact and outcomes, and driving commercial growth through effective product design and service delivery. This includes the development of a scalable training offer, effective use of digital platforms, and innovation in content packaging. Your leadership will ensure that quality assurance standards are upheld across all services, while also championing the importance of professionalism and ethical practice throughout the sector.
What we’re looking for
You will bring significant experience from within the library, information, or knowledge management field, alongside deep knowledge of the professional development landscape. Your expertise will include developing competency frameworks, managing accredited programmes, and designing services that support career-long learning and progression. You will be confident working with regulatory requirements and quality standards, and able to use market intelligence and internal data to inform strategic decisions.
As a leader, you will be values-driven, collaborative, and commercially minded. You’ll be an effective communicator with the presence and credibility to represent CILIP at senior levels. You’ll bring a strong understanding of inclusive practice and a proven ability to develop services that are accessible and relevant to a diverse profession. Most importantly, you will be passionate about professional development, driven by impact, and committed to strengthening the role of the sector in society.
Why join us?
We’re on an exciting journey to transform how we work, what we offer, and how we serve our members and partners. You’ll play a central role in shaping this future, leading change, driving innovation, and helping ensure CILIP thrives in a rapidly evolving sector.
If you're an inclusive, strategic leader who thrives on innovation, people leadership, and delivering measurable impact, we’d love to hear from you.
About CILIP
CILIP is the leading voice for the information, knowledge management and library profession. We are here for everyone who has a professional connection to information, knowledge, data and libraries, and shares our belief in their power to change lives.
Our purpose is to unite, support and empower information professionals across all sectors.
What we do:
- Continuing Professional Development (CPD): We will deliver high-quality CPD events and training that enable our members to enhance their skills, knowledge, and expertise.
- Membership services: We will provide excellent membership services that support our members and enable them to maximise their membership benefits.
- Professional standards: We will uphold and develop professional standards that promote excellence in libraries, information and knowledge management.
- Content and publishing: We will deliver high-quality books, journals, magazines, and other content that enables our members to improve their skills and develop their expertise.
- Advocacy: We will advocate for the value of our profession and the important role of our members in organisations and society.
- Research and development: We will work in collaboration to deliver R&D programmes which advance our strategic goals.
Benefits of working for CILIP:
- Work alongside passionate, mission-driven professionals.
- Enjoy a flexible, supportive, and inclusive working environment.
- Generous pension and death-in-service entitlement.
- 28 days paid leave per year, plus bank holidays and an additional 3 days leave between Christmas and New Year.
- Perkbox employee discounts.
- Enhanced sick pay, maternity, paternity, adoption and carer’s leave.
- Employee Assistance Programme.
How to apply:
Please submit a letter of application outlining how you meet the criteria and why you are the right fit for this role.
For full details, please refer to the attached role description and person specification (on our website).
To express your interest or arrange a confidential conversation, please contact our HR department,
Closing date: Applications should be submitted by midnight on Thursday 7th August 2025 with shortlisting taking place on Monday 11th August.
Interviews: Will be held week commencing 25th August 2025
Registered Charity
21 - 50
The client requests no contact from agencies or media sales.
Thank you!
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Salary: £36,500 - £41,500 gross per annum (depending on experience)
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Working pattern: 1.0 FTE (37.5 hours per week), or 0.9 or 0.8 FTE. Flexible working requests will be considered.
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Contract: Permanent with a 6 month probationary period
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Team: Campaigns Team
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Location: This role can be hybrid, or office based. At a minimum, candidates will be required to work from the London office at least 2 days a week, as well as be able to attend ad hoc events and away days in person.
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Reporting to: Head of Campaigns and Communications
Safe Passage International (SPI) is recruiting a Policy and Public Affairs Manager to lead a core area of our campaigns work, by building on the organisation’s strong record of creating diverse coalitions of public support and delivering systems change for our beneficiaries. This will support the continuing and sustainable growth in our ground-breaking work to ensure that safe routes to sanctuary exist for all people seeking asylum, and that the young people and families we work with have dignity and safety on arrival.
As a vital member of the Campaigns and Communications team, the Policy and Public Affairs Manager will work closely with press, digital, grassroots campaigns and youth advocacy colleagues to campaign for change. Key priorities for the role will include developing policy positions and recommendations in this fast-moving area of policy which will underpin all our campaigns and communications and developing and delivering a political engagement strategy to influence the new UK Government and parliamentarians.
The successful candidate will be passionate about ensuring that those with lived experience of seeking sanctuary and/or directly affected by the issues we campaign on, lead, and shape our policy positions and political campaigning.
This is a challenging and rewarding role for candidates with a good understanding of the challenges young people and refugees face on arrival to the UK.
We are looking for candidates with strong policy and public affairs skills, as detailed in the Person Specification. Experience in a similar role would be welcome, but this position will have a dedicated training budget, and you will be supported to grow and develop within your role.
We value equity and diversity in our organisation and are striving to build a workforce reflective of the communities we work with. We encourage applications from people of all ethnicities, working ages, genders, sex, sexual orientations, faiths (or none), marital statuses (or none) and pregnancy status. We also have full flexible working policies to support people with disabilities and caring responsibilities. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply.
As a refugee charity, we offer a guaranteed interview for people with direct lived experience of seeking asylum who meet most of the essential criteria outlined in the Person Specification. If you have first-hand experience of applying for asylum in any country, please let us know in your application.
We respect that people’s identities is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to.
If you are excited by this role and working at Safe Passage International but do not have all the experience you think is needed, we would encourage you to apply anyway and reach out for an informal chat beforehand to discuss why you would like to apply for the role and what skills or experiences you think are relevant.
If you would like an informal discussion about the role, please visit the advert on our website.
How do I apply?
Please read the full Job Description & Person Specification and our ‘Application Questions and Guidance’ document.
The ‘Application Questions and Guidance’ asks candidates to submit a CV and Cover Letter answering sevenspecific questions linked to the Person Specification. Applications can be submitted via email in written form or as digital audio or video files.
For information on further application guidance, FAQs and an insight into what it’s like working at Safe Passage, please visit the ‘Working at Safe Passage’ section of our website
Closing date: Sunday 3rd August 2025 at 11:59pm
The client requests no contact from agencies or media sales.
Thank you!
Purpose of the Role:
Please note this is a detailed job description and many of the activities below do not take place everyday
This is a key role to work with an exciting community taking lead responsibility for the looking after key aspects of existing and new membership. You will be working alongside an experienced team supporting the Liberal Jewish Synagogue, the largest Liberal Synagogue in the UK, to be the best it can be.
Your role will touch all aspects of the synagogue with a particular focus on looking after new members, the membership process and members in general, acting as a key conduit to ensure that our members receive the best service we can provide. You will also ensure that ourCRM system is up to date and important data and information can be pulled form it.
You will support bereaved families in the immediate aftermath of a death by organising funerals, shivas and stone-settings.
Additionally you will support our Senior Rabbi in her work including diary management and ensuring, working alongside others, that life cycle and important religious festivals are being managed and delivered to the highest standards.
Senior Rabbi PA
Support the Senior Rabbi in all aspect of their work to include:-
o Administrative and secretarial support for the Senior Rabbi including correspondence, diary management and to act as their first point of contact for enquiries by phone, email and in person
o Liaise and work alongside the member of staff (Office Administrator) who is PA for the other Rabbis and supporting when necessary
o Meet with Senior Rabbi regularly to review weekly diary, plan for the future and complete event forms
o Work closely with the Office Administrator (who organises all internal and life cycle events) to develop efficient procedures, printing and systems to ensure organisation of all life cycle events (including baby blessings, Bar-Bat Mitzvahs, Kabbalat Torah, weddings and mixed faith blessings, conversion, admission ceremonies).
o Assist with planning and coordination of events generated by the Senior Rabbi
o Keep timetables of all life cycle events coordinating with office staff to ensure these events and linked celebrations are delivered effectively
o Keep a tracking system that logs where proselytes are on their conversion journey.
o Liaise with the LJS Community Care Co-ordinator and other contacts over pastoral and other issues being dealt with by the Senior Rabbi.
o Circulate the services calendar and the Bar/Bat Mitzvah schedule of dates
o Support the volunteers who coordinate the mitzvot
o Assist in the organisation of the High Holy Days particularly in co-ordinating all mitzvot
o Assist the Senior Rabbi and the office in the organisation of interfaith/multifaith and other events including the sending out invitations and co-ordinating response
o Ensure that thank you letters for donations, yahrzeits and other acknowledgements are prepared and signed by the Senior Rabbi
o Complete the weekly yahrzeit list
o Complete administration support for the Bereavement Support
o Any other duties which may be reasonably requested by the Senior Rabbi and Executive Director.
o Funeral Coordinator
o To co-ordinate the administration of funerals (burials and cremations) for members and non-members.
o To liaise with the family/estate, rabbis, funeral directors, cemetery/crematorium or others as necessary in making the arrangements.
o To provide details of cost to the person organising the funeral.
o To prepare funeral and related invoices in consultation with the Financial Controller.
o To organise consecrations and arrange interments of ashes and ordering of memorial plaques.
o To administer the burial of non-members, including preparing invoices and dealing with payments for the burials.
o To administer the allocation of graves, reservations and columbarium
o To prepare condolence letters for Rabbis.
o To send out electronic Bereavement Notifications
o To respond to requests from the public for plot locations and information on the cemetery.
o To provide annual statistical information on burials and cremations for Liberal Judaism and the Board of Deputies.
o To ensure and promote the maintenance of graves as requested by families
o Send out the biennial Memorial Service for the Loss of a Child and the Loss of the Prospect of a Child.
Membership Coordinator:
o Administer and coordinate the membership process from receipt of a new application including liaising with the applicant, the Financial Controller and the Rabbis
o Maintain the appropriate Council reports for new members and resignations
o Send welcome letters and packs to new members
o Send resignation letters to members
o Ensure the CRM (ShulCloud) system is up to date (training will be provided) with members’ details, and their journey through the membership process including adding new members, resigning members, changing their status in respect of age membership changes and so on.
o Produce ShulCloud (CRM) reports
o Ensure ShulCloud (CRM) is maintained and up to date
o Work closely with staff to support contact with members in respect of volunteering, marketing, High Holy Day ticketing, the creation of mail merges and the AGM
o Be a ‘superuser’ of the ShulCloud, working closely with the ShulCloud consultant, understanding and learning what the system can do and supporting others to use it.
o Work alongside other areas that involve links to membership i.e. education
o Any other relevant tasks as requested
Personal Specifications:
Prior administrative or personal assistant experience
Excellent written and verbal communication skills
Strong organisational skills and attention to detail
High level of discretion and confidentiality
Proficiency with office software (i.e. Microsoft Office)
Experience of using ShulCloud CRM system would be beneficial but not essential (training will be provided)
Comfortable working in a Progressive Jewish religious environment; familiarity with Jewish customs and terminology
Flexibility to work occasional evenings/weekends during holidays or events
An understanding of how a CRM system can be used to provide data and information and enhance membership experience
In addition:
Friendly, professional demeanour
Ability to multitask and meet deadlines
Sensitivity to the pastoral and spiritual aspects of the Rabbi’s role
Sensitivity, resilience in dealing with bereavements, willing to undergo training.
This post is subject to an Enhanced DBS check
Thank you!
The charity delivers first-class, world-renowned training via The Institute of Pre-Hospital Care. It has influenced clinical guidelines, governance standards, and the practice of air ambulances in the U.K, Europe and Australia.
We are seeking to appoint an organised and enthusiastic Degrees Manager to join our friendly team on a fixed term (12 months), full-time basis. This role will have responsibility for the delivery of our two degree programmes, co-convened with Queen Mary University of London (QMUL). The Degrees Manager will work closely with university colleagues and degrees faculty, as well as the clinical and operational teams from both the HEMS and PRU services.
Reporting to the Head of The Institute of Pre-Hospital Care, the post will have responsibility for the delivery of the degree programmes. The post holder will be an integral part of the Institute team working closely with other members of the wider LAA charity team.
You will be a highly organised and experienced person with a can-do attitude, meticulous attention to detail and excellent communication skills.
If you have a keen interest in the delivery of high-quality degree courses, please apply today!
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Digital Marketing Manager
Salary £40,000 - £43,000 per annum
Location: Hybrid – London EC1Y/Home
About MQ Mental Health Research:
MQ is the first major charity funding mental health research. By connecting scientists with supporters, together we strive to understand mental health, improve treatments and prevent mental illness.
We champion and fund world-class research to transform the lives of everyone affected by mental illness. By connecting scientists with supporters, together we strive to understand mental health, improve treatments and prevent mental illness.
About the Role:
As Digital Marketing Manager, you will be responsible for implementing MQ’s digital marketing strategy to increase supporter engagement, fundraising outcomes and brand visibility. This includes leading on digital advertising, website management, email marketing, and analytics, ensuring all digital touch points are optimised for performance, accessibility, and compliance.
This is a high-impact role that offers the opportunity to make a real difference to MQ’s marketing and fundraising efforts, and ultimately, to the future of mental health research.
Here's a summary of your key responsibilities:
- Strategically manage channels including Paid Search and Paid Social Media to optimise against and meet defined KPIs and performance metrics such as CPC, CTR, impressions, and conversions.
- Develop digital marketing strategies and leverage digital channels to accomplish campaign goals and new project campaign launches.
- Track and report performance metrics to optimise all digital campaigns for campaign success.
- Managing budgets and optimising spend to maximise reach and conversions.
- Website management, including monitoring and improving user journeys through the website, monitoring analytics platforms such as Google Analytics to understand behaviour.
- Optimise website content for Search Engine, AI and Answer Engine Optimisation.
- Manage email marketing campaigns, including planning, targeting, set-up, testing, execution, reporting and optimisation. (Mailchimp).
About You:
This role is for you if you are self-motivated and an experienced digital marketer. You'll need to have experience with Google Ads, Meta Ads and other digital advertising channels, as well as email marketing and website management.
What We're Offering You:
In return, we offer a great working experience within a friendly team. Hybrid working (in the London office Mondays and Tuesdays, with the remaining days from home). We are located near Barbican Tube.
Plus, we offer lots of generous benefits and training opportunities.
We're a Sunday Times Top Company to work for.
Benefits
- Flexible working: As a mental health charity, staff wellbeing is of paramount importance. We operate a core hours policy (10-4) to encourage flexible working and staff are mainly home based with the requirement to come into the office two days per week. A standard full-time working week is 35 hours, plus an hour for lunch breaks.
- Holidays: Annual holiday entitlement of 28 days plus bank holidays.
- Wellbeing Allowance: MQ provides an allowance of up to £1200 per annum for each employee to spend on activities that increase their wellbeing. This is paid through payroll and is taxable.
- Cycle to work scheme: An interest-free loan is available to enable employees to purchase a bike and accessories, repaid via equal deductions from the employee’s salary over 12 months.
- Employee Assistance Programme: All employees and their families have access to a 24-hour confidential advice and support line.
- Counselling: Employees have access to a number of free face-to-face sessions, via the EAP scheme.
- Pension: MQ makes contributions of 5% and employees make contributions of 3%.
- Season Ticket Loan: An interest free season ticket loan is available, repaid via equal deductions from the employee’s salary over 12 months.
- Personal Development: We value employee development and review individual training needs through our performance management system. HR also runs internal management development sessions for all staff.
We look forward to hearing from you.
Closing date: Thursday 31st July 2025
Please note, we typically start interviewing within two weeks of the job advert going live. We reserve the right to close the job before the deadline based on the volume of applications, so we encourage you to apply as soon as possible.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We believe in equality and inclusion and we welcome job applications from everyone, provided you meet the criteria for the job.
Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration and undertake a DBS check.
No agencies please.
Thank you!
Location: Home based - South Wales
Department: Service Delivery
Salary: £32,460 plus £2,500 car allowance
Hours: 35
Contract Type: Permanent
We are RABI – the farmers charity.
RABI support farming people across England and Wales with expert, one-to-one practical, financial and emotional help, 365 days a year. From confidential advice and mental health support to direct financial assistance, our tailored services respond to the unique challenges of farming life.
At the heart of our mission is a commitment to strengthening resilience; helping farming people feel valued, supported and better equipped to navigate uncertainty and change. We’re working to close the farming wellbeing gap and build a future where farming people can thrive.
Over the past 25 years alone, we’ve delivered around £250 Million in direct financial support to the farming community, whilst our wrap-around support services continue to evolve, reaching more people before crisis hits.
Together, we’re on a journey to help shape a future our farmers deserve.
Key Purpose:
To work as part of a team that provide high quality casework and grant applications to farming people that come to RABI for support.
Key Responsibilities:
- Provide high quality information, advice and guidance in an empathetic and professional manner.
- Conduct a holistic needs assessment for each service user according to their individual circumstances.
- Manage a caseload of beneficiaries working with each service user to establish the most appropriate sources of support and agree an action/support plan with them.
- Collation of evidence for grants applications, checking that essential criteria have been met and progressing applications to the next stage of RABI’s internal grants process.
- Provide a face-to-face service when there is an over-riding need to do so by visiting service users.
- Collaborate with other agencies/service providers who can offer additional support options.
- Liaise with partners, ensuring that agreed actions are followed up.
- Log and communicate details of cases in a timely and accurate manner to ensure that records are up to date and the wider team has the information they need to provide support.
- Explore, assess and escalate any safeguarding concerns according to the RABI safeguarding policy.
- Contribute constructively to the development of the Service Delivery team and function, for the benefit of service users.
- Work constructively and collaboratively to solve problems with the support of colleagues.
- Be an ambassador for Service Delivery internally within RABI and with external organisations.
- Demonstrate commitment to Safeguarding, Equality and Diversity and Health and Safety promoting a safe and inclusive environment.
Person Specification:
Essential
- Fluent Welsh language speaker.
- Experience providing services to vulnerable service users, listening and supporting in a non-judgemental way.
- Knowledge and insight into state benefits and complementary support services (whether national/local/statutory agencies.)
- Strong ability to manage a diverse caseload effectively, prioritising competing demands to include keeping excellent case records.
- Excellent communication skills, being able to establish rapport and build trust quickly.
- The ability to build a practical plan alongside a service user and adapt approach to different circumstances and personalities.
- Excellent problem-solving and critical thinking abilities, particularly in complex situations
- Knowledge of data protection principles and how to apply them.
- Knowledge or experience of safeguarding best practice.
- Excellent IT software skills and aptitude to adapt to new systems and processes.
- Flexible, resilient and solution focussed working with sensitivity and integrity.
- Collaborative, constructive, and solution focussed.
- Ability to work flexibly, depending on the needs of the team and of service users.
Desirable
- Farming background or knowledge of the farming community environment.
- Experience providing support remotely.
- Relevant qualifications in health and social care.
Other
Use of own car, ability to travel to support service users / attend meetings.
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.
Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.
Benefits
- Enrolment to Nest on commencement of employment and then opportunity to join RABI’s group pension scheme with Standard Life where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%.
- Life assurance from day one.
- Access to our Employee Assistance Programme.
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.
REF-222691
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you passionate about upholding the rights of other Disabled people? Would you like to bring your whole self to work?
Inclusion Barnet is Barnet’s Deaf and Disabled People’s Organisation (DDPO), led by a board and senior management team of disabled people, and we’re passionate about using our lived experience of disability to work towards inclusive communities and greater social justice for all.
This role involves working with people across all of Barnet’s diverse communities. Therefore, we’re looking for people with a demonstrable commitment to the social model of disability and equality, with their own direct lived experience of disability, and an ambition to contribute to a fairer society for all.
The successful candidate will spend their time delivering a frontline welfare benefits triaging service with the support of a senior caseworker.
To succeed, you will need experience of advice work which includes using a benefits calculator and signposting. The role also involves managing our telephone and email inbox into the advice service and obtaining feedback about the service from clients alongside initial advice giving. The role could include some short-term casework including concessionary travel claims when capacity allows.
You will need excellent communication skills and be unphased by people presenting with multiple issues, often in emotional distress. You’ll be excited by the challenge of learning new things and have a good knowledge of the services used by disabled people.
In return, we offer a supportive and friendly workplace, with a focused but flexible culture, where you can bring your whole self to work.
This is a home-based role, with some travel around Barnet needed, approx. 2 days a month. Most of the triaging work can be completed online or over the telephone, but there may be a need for some face-to-face client work from time to time. You will therefore need to live within a reasonable travelling distance of Barnet. Some travel to other venues in London may also be required, for example for staff away days or other meetings.
We encourage flexible working to suit your work/life balance preferences where possible; however, some working days might be determined by appointments. We also operate a Time Off In Lieu (TOIL) system.
To apply, please submit your CV with a brief covering letter clearly stating how you meet the person specification, and how you would use your lived experience of disability to inform your delivery of the role.
The successful candidate must be willing to undergo an enhanced DBS check and have the right to work in the UK.
Registered Charity
21 - 50
Using our lived experience of disability to create more inclusive services and communities
The client requests no contact from agencies or media sales.
Thank you!
About the role:
We’re looking for passionate and driven individuals to join our team as Young Person’s Workers, where you’ll have the opportunity to make a real difference in the lives of young people accessing our services. In this role, you’ll work directly with at-risk youth, empowering them to build the skills and confidence they need thrive independently in the community. Through personalised support and safety plans, you’ll help them develop essential life skills, find stable housing, and secure education or employment opportunities that set them up for a brighter future.
You’ll be the driving force behind each young person’s journey towards independence, using a strengths-based, trauma-informed approach to guide and coach them through their challenges. By focusing on their strengths and aspirations, you’ll provide the motivation and practical support they need to build a foundation for lasting success. You’ll play a key role in connecting them with the right services and resources, ensuring they’re fully prepared to live on their own and pursue their goals with confidence.
This role offers more than just the chance to support young people, it’s an incredible opportunity for your own professional growth. As you build your expertise and gain hands on experience in the field, you’ll be equipped to take your career to the next level, with opportunities for professional development, and advancement at Single Homeless Project (SHP). Join us and be part of something truly impactful, where your work changes lives whilst shaping your future.
About you:
- You bring experience working with young people in the community and in accommodation services.
- Your toolkit includes practical skills in motivation and coaching young people
- Your approach is creative, analytical, trauma-informed and rooted in a strengths and recovery model.
- You can creatively inspire opportunities for our young people to thrive and to develop to their highest potential.
- A non-judgmental approach to working with young people with complex needs and to promote a strengths-based approach and an understanding of and commitment to Equality, Diversity, and Inclusion.
- Strong team-working and interpersonal skills, maintaining a collaborative approach to supporting young people achieve the outcomes and goals we support them to set for themselves.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 20th April at midnight
Interview date: Thursday 31st July and Friday 1st August at SHP Head Office in Kings Cross
This post will require an Enhanced DBS check to be processed by SHP for the successful applicant.
Please note applications are reviewed for AI use in application questions.
Registered Charity
501 - 1000
Preventing homelessness, transforming lives.
The client requests no contact from agencies or media sales.
Thank you!
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Job Title to play a pivotal role in our Service in location.
Sounds great, what will I be doing?
We are seeking a proactive and detail-oriented professional to develop, implement, and continuously improve management reporting systems and structures. In this pivotal role, you will work with key stakeholders to ensure timely and accurate reporting, analyse data to produce insightful management information, and establish monitoring systems that highlight early warning signs when goals are at risk. You will support the Head of the Chief Executive's Office by drafting briefing documents, coordinating communications, and providing timely input on internal and external matters relevant to Hestia's mission. The role also involves maintaining governance records, managing internal communications to promote innovation and culture change, and liaising on behalf of the Chief Executive's Office. Additionally, you will conduct research, provide information as needed, and represent Hestia at both internal and external enga
gements. This is an exciting opportunity to play a key role in supporting strategic decision-making at the highest level of the organisation.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
The ideal candidate will have a minimum of five years' experience in office management within a complex organisation, along with proven line management experience. Strong interpersonal skills are essential, with the confidence and tact to interact and influence effectively at all levels of the organisation. The role requires a high standard of written communication, a proactive approach to problem-solving, and the ability to manage multiple priorities while maintaining consistently high standards in a fast-paced environment.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Informatio
n for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for 2 organised and dedicated Project Workers who have a strong empathy with single homeless people, to coordinate our intensive housing management services across our South London boroughs.
You will be joining a small , friendly registered charity and registered provider with a supportive team.
Job purpose
The Project Worker will be responsible for the delivery of a responsive intensive housing management service to clients allocated by the Team Leader.
The central aim of the role is to support homeless clients temporarily living in CLHT placements to become as independent as possible and to facilitate timely move-on into independent living settings.
This will be achieved through regular client-led keywork sessions and in close collaboration with external partners.
The Project Worker will coordinate the day-to-day smooth running of each house they are responsible for.
Duties and responsibilities specific to the role
Intensive Housing Management
- Responsible for a broad range of housing management activities, including signing up new residents, issuing licensing agreements, delivering new client inductions, occupancy management and eviction / abandonment.
- Evictions are a last resort and CLHT works within the Homeless Link guidance on preventing evictions and abandonment.
- Work collaboratively with the Finance team to coordinate rent/ service charge collections
- Carry out regular occupancy checks.
- Maintain accurate and timely records related to housing management activities, within the requirements of GDPR.
- Maintain a healthy and safe environment and encourage clients to take individual responsibility for their living environment and for positive relationships with fellow residents.
- Ensure the accommodation where clients live is clean and maintained to a high standard, in line with CLHT property standards.
- Ensure the accommodation meets all legal and statutory health and fire safety requirements
- Work in close collaboration with the Maintenance team to ensure all repairs and maintenance issues are correctly reported and resolved.
- To promote and encourage client participation in the Intensive Housing Management process and to act as advocate for clients when necessary.
- This includes leading regular house meetings and encouraging clients to become ‘resident representatives’.
- To document each visit to projects, detailing tasks undertaken, any changes that have occurred and other relevant information.
- Manage antisocial behaviour and clients complaints in line with our Anti-Social Behaviour and Complaints procedures.
- Liaise with senior managers to ensure complaints are addressed in a timely manner.
Health and Safety
- Adhere to best practice in meeting the requirements of health and safety legislation in all aspects of the organisation’s work.
- Ensure you undertake required health and safety training.
- Comply with Health and Safety requirements and conduct all activities in a manner which is safe for yourself and others.
- Ensure you follow the Lone Working Policies and Procedures - making full use of the IT Lone Working tools made available by CLHT
- To report and record any accident or incident which may occur- no matter how minor - whether to clients or staff, follow RIDDOR reporting procedures, report to the police where applicable in line with policies at all times.
- To report immediately to management on any aspect of a service user’s placement that may warrant an investigation or urgent action.
Keyworking, Support planning, risk assessment
- Ensure all clients have a robust risk assessment, needs assessment and support plan which identifies and meets their needs as far as possible within the remit of the service.
- Use the SMART process to ensure all actions from keyworking are followed up.
- Develop client engagement techniques, being creative in your approach to encourage client participation in the keyworking, support planning and risk assessment process.
- Always ensure that clients are provided with the full range of information required to make informed decisions which encourages freedom and empowerment.
- Signpost and refer to external statutory and voluntary sector partners where necessary
- Develop and maintain positive working relationships with all key partners, escalating any concerns about partner agency engagement to your line manager.
- Maintain up-to-date, GDPR-compliant records on CLHT IT systems, including clients signed copies of all keyworking, support planning and risk assessment documents.
- Develop and maintain a thorough working knowledge of Adult Safeguarding
Team Working
- Foster a positive team culture, being supportive of colleagues
- Participate in minimum monthly one-to-one supervision and team meetings to assist you in carrying out your duties.
- Perform in line with policies and procedures, including drawing to the attention of senior manager’s matters concerning capability.
- Support apprentices and volunteers, ensuring that their skills are utilised to support quality service delivery.
- Work to meet team targets.
- Support new team members in progressing through an induction programme
- To advise of any ideas which may enhance or improve the level of service delivered
Other
- No job description can be entirely comprehensive. The post holder will be expected to carry out such other duties as may be required from time to time in accordance with the job description.
- Willingness to work flexibly in response to changing organisational requirements.
- Keep managers informed of all significant issues relating to and affecting service delivery.
- Ensure compliance with CLHT Equality and Diversity policy & procedure
- Ensure Client Information is stored in line with Data Protection and Confidentiality guidelines.
- Attend regular meetings as directed by management.
- Adhere to the Company's medication policy at all times, and ensure that medical emergencies are dealt with appropriately.
Person specification
Knowledge
- Working knowledge of the welfare benefits system, particularly in relation to clients accommodated in intensive housing management settings
- An understanding of the common reasons for homelessness amongst single homeless people with support needs
- Knowledge of other key partner agencies, such as Probation, Community Mental Health Teams , Local Authority homelessness services , the Refugee Council
- Knowledge of the principles of Adult Safeguarding in a housing setting
- Knowledge of and commitment to the principles of the Equalities Act
Skills
- Able to develop a quick rapport with clients, particularly those who may be mistrustful of services and reluctant to engage
- Ability to work under own initiative & maintain enthusiasm for a high level of contact with clients on a day-to-day basis.
- Assertiveness and de-escalation skills
- Able to proactively participate in a comprehensive induction to the organisation and the services provided
- Coaching skills
- Able to cope under pressure, using initiative to manage time and to meet deadlines
- Ability to work within a team, promoting open communication skills and creative thinking
- Proficient IT skills, including Excel and Word and basic keyboard skills.
- Confident dealing with people at all levels; displays appropriate verbal and non-verbal behaviour
- Excellent numeracy & literacy - able to produce clear written records
- Integrity, sensitivity and understanding.
- Approachable, adaptable and assertive.
- Able to recognise learning needs and seek out learning and development opportunities with your line manager
- Is open and honest about mistakes and willing to use mistakes as tools for development
.
Experience
- Experience of working with single homeless clients with support needs , or demonstrable equivalent experience
- Experience of working in partnership with other agencies to achieve effective outcomes.
- Experience of effectively prioritising your workload in a fast-paced environment
- Experience of de-escalating situations where clients have exhibited challenging behaviour
Other
- DBS Check.
- Strong empathy with homeless people, demonstrating a non-judgmental approach
- Commitment to the aims & objectives of the organisation.
Education and Qualifications
- Minimum 5 GCSE’S (A*-C) or equivalent – Including Maths and English.
- Evidence of a commitment to ongoing professional development
- It is desirable for the postholder to have a valid driving licence
The client requests no contact from agencies or media sales.
Thank you!
The post-holder will maintain a manageable caseload of clients needing support with their welfare rights and benefits. The role is to support the Welfare Rights Advice Project Team with the following:
- To carry out an initial client assessment, identifying any issues with their benefits and any claims they can make to maximise their income.
- Provide casework (including challenging decisions) for welfare benefits available to clients with mental health difficulties and their carers: i.e. Personal Independence Payments, Universal Credit, Employment and Support Allowance and Housing Benefit.
- Provide information and advice as appropriate about issues related to a client’s particular situation.
- Provide advice and casework for mobility and discretionary schemes and personal grants that could be of benefit to clients.
- Take referrals directly from service users, carers or staff from other agencies (encouraging use of our online referral form)
- Signpost and refer clients to agencies that assist with transition from hospital to community living, or to tackle social isolation and improve mental wellbeing.
- Maintain records in accordance with Hear Us policies and procedures, including the handling of confidential and private documents and keeping written and computer records up to date and secure.
- Liaise with GPs, CMHT’s and other agencies to obtain supporting documents, by telephone, letter and e-mail.
- Taking confidential telephone messages from clients and outside agencies.
- Take part in weekly WRAP team meetings regarding case allocation, and stay up to date with changes in benefits legislation.
- Attend regular supervision and yearly appraisals with line manager.
- Assist WRAP manager to write reports and evaluate the project for funding bids and to support and promote the project.
- Collect and distribute flyers and leaflets for signposting purposes.
- Attend Hear Us staff meetings, staff development days, and other Hear Us events (e.g. Hear Us Open Forum) where directed by line manager.
- Attend identified training and other personal development activities that will support you in this role.
- Develop and maintain healthy working practices for yourself, with clear personal and professional boundaries.
The client requests no contact from agencies or media sales.
Thank you!
Join us as our Digital Insight Analyst at Diabetes UK.
Are you passionate about making a real difference? We have an exciting opportunity for a data-driven professional to lead our A/B testing efforts and help transform our digital platforms.
In this dynamic role, you’ll co-manage our Digital Optimisation programme—driving the full lifecycle of A/B and multivariate testing, from hypothesis creation and stakeholder alignment to prioritisation, implementation, and analysis. Using tools like Webtrends Optimize, GA4, Looker Studio, and BigQuery, you’ll deliver clear, actionable insights that improve user journeys and digital experiences.
We’re looking for someone who can inspire and collaborate, building strong, positive relationships across teams. Your ability to influence and work together with others will help us embed a test-and-learn culture and make smarter, evidence-based decisions.
Join us and be a part of something truly transformative. Together, we can change the narrative around diabetes and create a more inclusive world.
For further information about the role please refer to the job description at the end of the page.
Fundraising Roles only: Diabetes UK is committed to fundraise in a way that is legal, open, honest and respectful and expects all staff and volunteers to share this commitment. We are registered with the Fundraising Regulator and you will be expected to adhere to the Code of Fundraising Practice.
We have a friendly and inclusive working environment here at Diabetes UK and are proud of our hybrid approach which allows great flexibility in the way that we work. This means that you can balance your working time between home and the office, subject to the needs of your role.
Interview date: 31/07/2025 & 01/08/2025
Please note that all job offers are subject to you providing acceptable evidence of your eligibility to work in the UK, satisfactory references and a DBS check if applicable for this role.
Thank you!
The Royal Parks is seeking a highly organised interim HR Systems & Payroll Manager to cover a 12-month period of maternity leave. This vital role will lead the smooth and seamless operation of our HR infrastructure, supporting over 350 permanent and seasonal employees who care for London's most iconic green spaces.
You will play a critical part in maintaining employee engagement by delivering an excellent HR operational service encompassing payroll, pensions, HR systems development and delivery, supplier contract management, and project work. You'll also manage and develop a team of HR Administrators, ensuring consistently high standards of service.
Our parks - spanning Hyde Park to Richmond - are visited by tens of millions of people each year. This role ensures that the people behind them are supported with first-class HR operations.
Key Responsibilities * Lead the management and development of HR Information Systems * Oversee payroll administration and manage external payroll supplier * Ensure accurate administration of Civil Service and Charity pension schemes * Deliver HR data and insights to support audits, reporting and workforce planning * Manage and develop the HR Administration team * Support pay and reward initiatives, including benchmarking and modelling.
What We're Looking For * Proven expertise in HR systems and payroll management * Collaborative and proactive leadership style * Strong data analysis and reporting skills * Knowledge of pension scheme administration and employment legislation * Experience managing contracts and ensuring compliance.
At The Royal Parks, you'll be part of a mission-driven organisation dedicated to public enjoyment, environmental care and the wellbeing of our people.
Join us, and help support those who protect London's most cherished green spaces.
