Service manager jobs in sutton, surrey

Senior Support Coach

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Job Title: Senior Support Coach

Location: Catford (Around 16 minute walk from the station) Based in service with occasional travel to Central office (Please kindly note that unfortunately both locations do not have step free access)

Salary: £28,600

Shift Pattern: 37.5 hours per week, Monday to Sunday on Rota between 08:00 - 21.30, 08:00 - 16:00, 13:30 - 21:30, including bank holiday working.

About the Role

We're looking for a Senior Support coach to join our team which focus on supporting residents with OPD (Offender Personality Disorder) and related cognitive or behavioural challenges, many of whom have experienced institutional care or social exclusion. You will play a key role in the day-to-day running of the service, acting as a mentor and lead for the team, providing advice and guidance, as well as providing specialist expertise to the team and residents. 

You will further deliver one-to-one support with residents directly, developing personalised support plans, risk assessments, facilitating life skills sessions, and help individuals access services, resources, and opportunities within the community. Our support is tailored towards providing person centred support to empower our residents to achieve their personal goals and independent living. You will be instrumental in creating a safe, flexible, inclusive, and psychologically informed environment that promotes dignity, choice, and empowerment.

Key Responsibilities further Include:

• Delivering effective 1:1 and group-based support for residents/participants in line with support plans
• Providing specialist advice and guidance to the team and residents
• Acting as the first point of contact in the absence of management
• Supporting property management tasks including reporting repairs, monitoring health & safety, and maintaining high accommodation standards
• Supporting residents to access relevant networks, training, life skills, and community resources
• Promoting resident participation in the design and running of service activities
• Working flexibly to meet the needs of the service and taking part in continuous improvement initiatives
• Deputising for management when required. 

About You

We're looking for someone who has knowledge and understanding of Offender Personality Disorder, able to share this with others and act as a mentor to resolving complex cases. You'll bring experience within a similar environment to the role, and have experience in supporting similar residents with areas of social care, supported housing, and community support. You will have a commitment to person-centred support and have an understanding of the importance of trauma-informed care, able to lead by example.

As a Senior Support Coach, you’ll be someone who thrives in a fast-paced and ever-changing environment. You’re able to manage competing priorities, respond calmly to crisis situations, and maintain professionalism under pressure. You’re not only a great listener and communicator but also you're someone who builds trust, encourages growth, and helps people feel heard and empowered.

We’re looking for someone who is:

• A natural leader, confident in guiding colleagues and supporting service delivery
• Proactive and solution-focused, able to identify and respond to challenges
• A confident communicator who can build strong, purposeful relationships
• Organised and detail-oriented, with strong administrative and record-keeping skills
• Knowledgeable of safeguarding practices, risk management, and resident engagement
• Values-driven, and committed to equality, diversity, and inclusion
• Comfortable working in fast-paced, evolving environments with a flexible approach

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme
• Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.
• Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation. 

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. 

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

As a key member of SCT’s Housing First team, you’ll provide tailored, person-centred support to people who have experienced homelessness and other traumatic events. Working with a small caseload (around six residents), you will build trusting, relationships that empower people to maintain their tenancies, improve their wellbeing, and take meaningful steps towards recovery. Through practical advice, emotional support, and strong advocacy, you’ll help break cycles of exclusion and create lasting change, on each person’s terms. 

Westminster

We are looking for a for a Volunteer Development Officer to be involved in supporting on and developing the volunteer peer champions for our gang prevention work as well as supporting aspects of the Befriending service to ensure that the organisation reaches and supports as many families as possible. You will provide and support the Team Leader on the coordination, training, recruitment and management of volunteers.as ensuring there is a continual bank of active volunteers,

You will also be responsible for supporting the delivery of volunteer training and providing one-to-one support and group supervision as appropriate. In addition, the role will include matching volunteers to families, keeping accurate records and completing reports

You will need to have experience of volunteer recruitment and training as well as experience of managing volunteers and have knowledge of the role of volunteers in community projects. You will also have the ability to use your own initiative and have excellent communication skills, both written and oral.

Level 3 qualification in health and social care, children and young people's workforce or other equivalent qualification is essential. Comprehensive knowledge of local agencies, networks and partnerships within the area and commitment to ensuring equal opportunities and diversity and the values, aims and objectives of Family Lives are also essential.

About Us

Family Lives is a national charity with over four decades of experience in helping parents deal with the changes that are a constant part of family life. We provide targeted early intervention and crisis support to families online, via our national services or in the community.

Family Lives offers good flexible working opportunities including flexibility regarding days/hours worked for part time staff and an option to work from home when not working in the community. In addition, all staff start with 27 days annual leave, pro-rata, plus bank holidays. This increases with length of service.

Please visit our website to obtain the job description, full person specification, and the link to apply using our online system.

Please ensure that you cover all criteria on the person specification as this will be used for shortlisting purposes.

Closing date: Sunday 24th August 2025. Interview date: w/c 1st September 2025.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Floating Support Worker to play a pivotal role in our Complex Needs Service in Croydon.

Sounds great, what will I be doing?

Your primary focus will be on housing and benefit-related support for vulnerable adults aged 16 and over who are referred to the service.

You will support staff in managing their caseloads, conducting regular supervisions, and ensuring effective service delivery.

This role offers an exciting and varied working week. You will need to manage your own time and workload effectively. You will play an invaluable role in helping individuals make positive changes using the recovery model. We welcome applications from candidates with lived experience.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

The ideal candidate will have experience supporting people with mental health needs and complex challenges in floating, outreach, or accommodation-based services. They should demonstrate a strong understanding of recovery principles and be confident in delivering person-centred support, including key working, support planning, and risk assessments to promote independence.

A good knowledge of issues facing the client group—including mental illness, substance misuse, and housing-related risks—is essential, along with the ability to liaise effectively with external professionals to develop support packages.

The role requires knowledge of housing management (including maintenance and repairs), health and safety in accommodation and home settings, and safeguarding protocols. The candidate must have a good understanding of welfare benefits, housing options, and related legislation.

Strong communication, literacy, numeracy, and IT skills are key, including the ability to accurately record client information. The role requires self-motivation, initiative, teamwork, flexibility to work evenings or weekends, and the ability to travel across the borough.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Housing Floating Support Worker

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending.  We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability. 

About the role:

The Floating Support Worker will specialise in working with women for whom housing, and risk of tenancy breakdown is a priority. You will provide specialist housing and domestic abuse support to women aged 18 and over. The accommodation needs of the women you support will require you to advocate and support for each woman efficiently and empathically, whilst liaising with providers and stakeholders to ensure her accommodation needs are met. The role is dynamic and requires the post holder to respond to women with effective crisis intervention, advocacy and support. They will be required to coordinate the provision of multiagency support which focuses on working with clients to maintain their tenancies and prevent homelessness. The post holder will establish positive, proactive, and innovative working relationships with housing services and partner agencies.

The Floating Support Worker will ensure that the women survivors views and needs inform every stage of the process, and so the post holder will be empathic, empowering and able to advocate for women. You will also share your learning with your team, Advance and other stakeholders to ensure best practice is consistently achieved.

Working as part of a team of Floating Support Workers, you will make proactive contact and provide high quality non-judgemental advocacy and support based upon a client led needs and risk assessment. You will be responsible for a number of women at a time and you will be their designated and consistent support worker. You will also support women and referrers at the first stage of referral by completing assessments and providing crisis intervention support as part of a ‘duty’ team with designated days for you to do this.

The Floating Support Worker will have an excellent understanding of domestic violence and its effects on women and children and of best practice within the domestic abuse and the housing sectors. As an experienced domestic abuse advocate who has worked with complex and multiple needs, you will be skilled in risk management and safety planning, remaining calm in a crisis and in handling sensitive information appropriately.

Experience of supporting female survivors of domestic violence with housing and accommodation needs, in partnership with other organisations, and of safeguarding procedures is essential for this post.

Key Responsibilities and Duties

· Create effective working partnerships with housing service providers and the local council to promote the Floating Support Worker Service

· Provide information, guidance and support to referral stakeholders to enable them to identify women at risk of and experiencing domestic violence, enabling them to confidently respond and refer women to the service. This may include delivery of briefings and information sessions to upskill housing workers. To continuously build awareness of the service and confidence of stakeholders in order to ensure women in need are identified and supported

· Effectively support a number of women at any one time, undertaking case management activities such as excellent assessments, action planning, referrals, and record keeping

· Conduct comprehensive assessments of needs and risk for women experiencing domestic violence, carry out short- and longer-term risk management, safety planning and support; and identify and refer to services appropriate to their needs, including attendance at specialist/dedicated courts and MARAC as required

· Develop and deliver support plans that include delivery of high-quality face to face or telephone crisis intervention, information, advocacy and support, in respect to criminal and civil remedies, housing, health, welfare rights, children’s legislation and other appropriate interventions. Ensure that focus on safe tenancy sustainment and homelessness prevention underpins all work

· Advise women of their rights and options for seeking help and support from other agencies, making referrals and co-ordinating the provision of multi-agency support where necessary, and proactively advocate ensuring barriers to accessing support and protection are minimised

· Proactively assess the needs and safety of any children that women using the service may have, ensure that any risks/needs identified are addressed directly with the woman, and take appropriate action to safeguard them

· Proactively assess the needs and safety of women at risk proactively following Adult at Risk policies and procedures

· Participate in multi-agency conferences in respect of children and adults at risk as required, providing reports and undertaking actions as necessary

· Ensure all monitoring and evaluation for each woman, all cases and the project overall is accurate and up to date. Work in partnership with your team and the Advance Insights and Evidence team to ensure all reporting requirements are met. Highlight issues and successes in a timely manner

· Ensure that agreed case recording and monitoring systems are kept up to date and secure, and write internal and external reports where required, including for safeguarding conferences, team meetings, managers and other appropriate partners and stakeholders

· Participate in multi-agency working and focus groups when requested to do so and follow through on agreed appropriate actions that arise from these

· Work effectively as a member of your own team and as a team member of Advance supporting all organisational objectives

· Work in partnership with housing staff and provide institutional advocacy to maximise positive outcomes and use the appropriate reporting mechanisms to highlight persistent or recurring issues that arise

· Be responsible for your own personal learning development and keep up to date on research, relevant legislation, policy and practice, and other literature relevant to the role

· Participate in supervision, training and meetings as required, and assist in the development of services in line with agreed development plans

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

· Closing Date for Applications: *Sunday 31st August 2025 @23:59

· Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate

What we can offer you - Employee Benefits: 

A 35-hour working week

An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) 

Additional days off to celebrate International Women’s Day, and for religious observance and moving home

Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more

Pension scheme

Enhanced maternity/adoption provision

Access to our Employee Assistance Programme

Employee eye-care scheme

Clinical supervision for front line staff and first line management roles

Refer a Friend Scheme - £250 for each referral who passes probation

Organisation wide away days

Thorough induction and training

Career development pathways 

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team who will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe.  We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks.  We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing

London Borough of Westminster

This is an exciting opportunity in the Westminster Outreach and Befriending Service for a Family and Volunteer Support Worker to deliver family support and volunteer peer service to families and children under the age of 5, new parents and their families, across the London Borough of Westminster.

This service provides a programme of support for pregnant women and parents/carers which includes face-to-face befriending in the home and community as well as support by phone and video. The aim of the programme is to increase the resilience and emotional wellbeing of parents who are experiencing isolation and require emotional/practical support.  

The Family and Volunteer Support Worker will work closely with the Team Leader and volunteers as well as the wider Westminster Outreach Service. The team works closely in partnership with Children’s Centres/Family Hubs, midwifery, health teams and mental health services.  You must be able and willing to travel regularly around London Borough of Westminster.

About Us

Family Lives is a national charity with over four decades of experience in helping parents deal with the changes that are a constant part of family life. We provide targeted early intervention and crisis support to families online, via our national services or in the community.

Family Lives offers good flexible working opportunities including flexibility regarding days/hours worked for part time staff and an option to work from home when not working in the community. In addition, all staff start with 27 days annual leave, pro-rata, plus bank holidays. This increases with length of service.

Please visit our website to obtain the job description, full person specification, and the link to apply using our online system.

Please ensure that you cover all criteria on the person specification as this will be used for shortlisting purposes.

Please note that the vacancy may be closed earlier if we get enough applicants.

Closing date: Wednesday 27th August 2025. Interview date: w/c 8th September 2025.

Are you a sharp, energetic, and adaptable governance professional who thrives on supporting effective leadership, strong compliance, and smooth organisational operations? Harris Hill is delighted to be working with an international educational charity that has a long-standing mission to empower young people through the life-changing skills of oracy, critical thinking, and dialogue, in their search for a Senior Governance Officer. This part-time (3 days per week), permanent role offers flexibility in both working patterns and hybrid work arrangements.

This is a key role at the heart of the organisation’s Corporate Services team, supporting the Chief Operating Officer and Board of Trustees to ensure high standards of governance and compliance. You will play a central role in preparing and circulating Board and Committee papers, taking clear and accurate minutes, maintaining registers, supporting audits, and tracking progress on key actions. You will contribute to risk assessments, ensure regulatory requirements are met, and provide trusted administrative support to the COO. The post holder will support the organisation through the annual audit and Board effectiveness review, liaise with legal advisors for due diligence checks, and ensure all statutory and regulatory requirements are met.

We’re looking for someone with a solid understanding of corporate governance, compliance, and charity regulation, as well as experience supporting Boards and senior leadership. You will be experienced in preparing for and minuting Board and Committee meetings, able to manage multiple projects to deadline, and confident in upholding high standards of compliance and confidentiality. Tact, discretion, and strong interpersonal skills are essential, as you’ll be working closely with senior leaders and trustees.

Candidates must bring not only precision and professionalism but also a collaborative mindset and a can-do attitude. You’ll need to be flexible, responsive, and enthusiastic about the organisation’s vision and mission.

A background in the charity sector is highly desirable, though candidates with strong relevant experience from education or similar sectors are also encouraged to apply.

To apply, please submit your up-to-date CV by the 28th of August 2025 at 23:59.

Please note, only successful applicants will be contacted with further information.

As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Job Title: Dual Diagnosis Worker

Salary: £29,000 

Location and Travel: The role is based in East Croydon, accessible by Train and Tram Link. Any travel required outside your home location for work-related purposes can be expensed.  

Shift Pattern: 12 months Fixed Term Contract - Full time: 37.5 hours per week. Hours to be discussed, you will be based in service. 

About the role

We are seeking a Dual Diagnosis Worker who has a specialism in complex mental health and substance misuse to join our team in Croydon. This is a residential service which provides specialist mental health, complex needs, and dual diagnosis support to our residents. You will utilise your previous experience and knowledge, and provide specialist support to those who have been diagnosed with mental ill health and have challenges with substance use. You will deliver evidence-based interventions based on holistic assessments to support personalised recovery, integration, and promotion of independent living skills.

Within this role, you will act as a specialist for comorbidity, supporting the team to achieve positive outcomes for our residents. Some of the duties may include:

• Undertake joint holistic assessments, risk assessments, care plans, and interventions to support harm reduction and minimisation.
• Set up realistic and flexible strengths-based support plans, working closely with colleagues and support teams to support and advise on interventions and approaches to meet individual needs.
• Help reduce episodes of crisis and assist residents/participants to access services which can offer alternatives to crisis support.
• Work closely with support staff and clinical teams to support and advise them on interventions and approaches to meet resident/participant comorbid, complex mental health and substance misuse needs.
• Support multi-disciplinary teams and the wider community teams with support, advice, signposting, and move on care planning. 

About you

We’re looking for someone who has specialist knowledge on how to support individuals with comorbid and complex needs, with previous experience in a similar role. We look at individual characteristics to be able to show resilience, solve challenges, and be proactive in your approach. You will have a passion for supporting people to achieve their personal goals, and achieve positive outcomes, this includes having the ability to engage with people who may be hard to reach and engage with. We further are looking for someone who has:

• An appropriate qualification which is relevant to the role which could include: National Diploma, Bachelors, or master’s in psychology, Dual Diagnosis, Substance Misuse or any relevant
• Previous experience in a similar role, providing holistic assessments and support for people experiencing mental health challenges
• Applied knowledge of the principles of risk assessment and risk management, particularly in relation to harm minimisation.
• A commitment to promoting recovery, harm reduction, and active involvement in care planning.
• Ability to apply relapse prevention models to promote sustained recovery and harm reduction.
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency.

Please note that the above is not an exhaustive list, more details on the role and requirements can be found in the JDPS attached.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme
• Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.
• Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. 

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Dual Diagnosis Worker | Mental Health Support | Substance Misuse | Trauma-Informed Care | Psychologically Informed Environment (PIE) | Holistic Assessments | Recovery Support | Harm Reduction | Risk Management | Person-Centred Care | Resilience Building | Independent Living | Multi-Disciplinary Team | Crisis Prevention | Case Management | Comorbid support

Alexandra Palace is partnering exclusively with Robertson Bell in their search for a permanent Finance Director. Alexandra Palace is one of London’s most iconic destinations. For over 150 years, it has stood as a beacon of creativity, community and culture—home to world-first innovations, unforgettable entertainment and open access to green space across 196 acres of parkland in North London.

The Finance Director is a pivotal role within Alexandra Palace, one that combines strategic leadership with hands-on financial stewardship across a uniquely diverse and high-profile organisation.

The role:

• Partner with the CEO and Leadership Team to embed financial planning into every layer of organisational strategy, balancing the organisations objectives across conservation, commercial, community and climate resilience.
• Lead the financial strategy behind Alexandra Palace’s 10-year vision, aligning restoration, growth and innovation across both charitable and commercial activities.
• Act as the senior financial advisor to the Trust, Trading Company and Board Committees - providing clear, confident insight to guide performance, accountability and investment.
• Provide strategic, visible financial leadership that positions the Finance team as a proactive partner - driving innovation, sustainability and delivery across our charitable and commercial priorities.
• Build strong, trust-based relationships between Finance and other teams to enhance collaboration and accountability.
• Drive strategic financial planning, annual budgeting, and forecasting to present a clear, data-led view of organisational health. Ensure timely, transparent financial reporting, audit readiness, and compliance that strengthens trust and accountability with the Board, auditors, and stakeholders.
• Deliver cash flow, funding structures, and investment strategy to ensure long-term sustainability. Provide rigorous oversight of grant and fundraising compliance, unlocking the full value of both restricted and unrestricted income.
• Ensure full compliance with charity, company, trust and financial regulations, acting as Company Secretary for the Trading subsidiary and overseeing all statutory filings, governance obligations and legal responsibilities.
• Oversee VAT return processes and key administrative requirements, maintaining timely reporting and keeping the CEO and Board fully informed and assured.

The organisation:

Today, Alexandra Park and Palace Charitable Trust is the custodian of their extraordinary site. As a charity, they are committed to safeguarding its heritage while continually evolving their offer to meet the needs of today’s audiences and communities. More than 3 million people visit each year to enjoy a dynamic mix of live events, festivals, exhibitions, learning and engagement programmes and community initiatives. Their work is supported by a blended income model - combining commercial income, public funding and philanthropic support which allows them to reinvest in their buildings, our park, and their charitable mission.

Essential criteria:

• Qualified Chartered Accountant, with at least 10 years post qualification experience (ICAEW, ACCA, CIMA, ACA) 
• Extensive experience working in a financial leadership role within the Charity and Not for Profit sector
• Experience working with charity trading subsidiaries and dealing with entities singularly and as a group
• Experience of delivering Annual Reports and Accounts process end to end
• Experience implementing new financial systems and processes
• Strong leader with an authentic approach, able to build and empower a team
• Excellent communication skills with the ability to present financial reports at Board level, and support non-finance manager with understanding financial information

The position will be based at Alexandra Palace and requires regular office attendance. The closing date for applications is 24^th August with first stage interviews taking place on the week commencing 8^th September.

Applications will be under constant review before the closing date, so please submit your application to our exclusive search agent, Robertson Bell. Apply now to be considered!

Hope Health Action (HHA) is a Christian NGO passionate about providing life-saving health and disability care for the world’s most vulnerable. We work in Haiti, South Sudan, and Uganda, partnering with local communities to deliver sustainable, long-term solutions in challenging contexts.

In recent years, our fundraising potential has grown significantly – with new partnerships, global awards, and high-profile fundraising campaigns enabling our projects to expand and our impact to deepen. As our work grows, so too does the need to ensure our storytelling and communications reflect this momentum: that we’re stewarding partnerships well, communicating the life-changing impact of our programmes, and telling powerful stories that enable us to engage new audiences and sustain future growth. 

We believe in the power of authentic, ethical storytelling to inspire change. That’s why we’re looking for a passionate, creative and detail-oriented individual to join our team – someone who can strengthen the way we capture, communicate, and demonstrate impact across all of our work. Your responsibilities would be to:

1. Collect and Curate Impact Content
   Gather stories, photos, and monitoring data from programme teams to showcase HHA’s impact, ensuring ethical and consistent storytelling across all content.

2. Produce Donor Reports and Campaign Materials
   Write and design compelling reports and updates for funders, foundations, and supporters – translating data and stories into powerful narratives.

3. Lead Digital Communications
   Manage HHA’s social media, website, email newsletters, and supporter communications to engage diverse audiences and grow HHA’s reach. 

If you can bring a balance of analytical thinking and hands-on creativity, and will be deeply motivated by the opportunity to amplify the voices of those HHA serves, we'd love to hear from you.

Come and work in a Recruitment & Talent Development Agency which supports young people from disadvantaged backgrounds or underrepresented groups with life changing opportunities in Science, Technology, Engineering and Mathematics (STEM).

Generating Genius

Generating Genius connects students from disadvantaged backgrounds with universities and top businesses in STEM through our various programmes.

The Position

We’re looking for a highly motivated senior programmes officer with excellent organisational and interpersonal skills to run the Schools’ Outreach programmes. These include, but are not limited to, Work Experience Programmes, Corporate Mentoring Programmes and Corporate Insight Days

Annual Rate: £35,000 to £38,000 (pro rata)

Location: The ideal candidate will be based in London. This role is 3 to 4 days per week working from home and 1 to 2 days in the office. Additionally, there will be travel to schools, companies and event venues across England.

Job Type: Permanent Full Time (35 hours per week)

Earliest Start Date: Immediate

Security Clearance: DBS Clearance and references will be required.

We are unable to offer sponsorship for candidates who do not have the right to work in the UK.

About the Role

We're seeking an experienced, enthusiastic Senior Programmes Officer (SPO) who is passionate about supporting online and offline learning and programmes. Your primary responsibility will be to provide day-to-day administrative support for our online and offline schools programmes, collaborating closely with schools and corporate mentors to guarantee a holistic student experience.

If you're someone who thrives in a fast-paced, delivery driven, environment, is committed to delivering high-quality services, and is passionate about advancing online and offline schools programmes, we encourage you to apply.

Responsibilities and Duties:

● Managing our Generating Genius Schools Outreach programmes

● Reporting and creating evaluation models for Schools Outreach programmes

● Monitoring and reporting on student progress during and after programmes

● Organising and creating work experience programmes, mentoring programmes and industry skills workshops

● Run a high-volume rolling student and corporate volunteering mentoring campaign

● Organising and attending events

● Representing the organisation with companies, schools, teachers, and parents

● Ensure compliance with all necessary health and safety legislation for every event.

About You

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

1. Demonstrable programme administration experience

2. Excellent written and verbal communication abilities, enabling independent drafting of documents, virtual learning content, and correspondence tailored to diverse audiences.

3. Proficient in numerical analysis, with a keen eye for detail and accuracy when handling complex data, employing a data-driven decision-making approach.

4. Experience in the use of student records systems and virtual learning environments, including proficiency in managing online assessments.

5. Proven experience in stakeholder management, with the ability to interact confidently and professionally with a wide range of stakeholders across two separate areas.

6. Strong time management and organisational skills, adept at meeting tight deadlines and managing competing priorities, particularly across Schools, with a willingness to seek and utilise support as needed.

7. Customer service experience, coupled with the ability to address complaints and service issues efficiently and professionally.

8. Experience of collaborating effectively within a diverse team, demonstrating a proactive approach, and possessing the capability to work autonomously, along with a dedication to fostering equality and diversity in the workplace.

Additional Required Attributes:

● Confident public speaker and presenter

● Workshop facilitator

● Able to create interactive and interesting activities for both online and in-person events

● Happy working with spreadsheets

● Event Planner

● Regular reporting and evaluation creating and writing skills

Desirable criteria 

1. Knowledgeable about e-learning technologies within an educational context, and up to date with current trends in digital education.

We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

Please email your CV and a cover letter outlining why you’d like to work in our team 

Corporate New Business Lead

Up to £34,000 per annum + benefits (including 25 days annual leave and pension)

Leatherhead, Surrey

(Flexible working options available, part-time considered)

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

This Best Companies Top 100 mid-sized company and Top 20 charity is looking to appoint an experienced fundraiser to help build income from corporate fundraising with an emphasis on securing long term and strategic partnerships.

Reporting to the Corporate and Community Fundraising Manager, you will be responsible for proactively generating significant income from five and six figure corporate partnerships by managing the new business pipeline, identifying new opportunities, building relationships and networking with key stakeholders and producing compelling applications and creative partnership proposals.

This is an excellent opportunity to build on previous experience and develop your skills in business development. Previous experience of securing high value, strategic partnerships in the third sector would be beneficial. The team has a proven track record in winning prestigious corporate partnerships which include: Macfarlanes LLP, Invesco, Knight Frank, Deutsche Bank, Nomura and high street names such as Kurt Geiger. Responsible for a third of the charity’s income the team are driven, highly motivated & results orientated.

Location: Leatherhead, Surrey, flexible working options available and part-time will be considered for the right candidate.

What we’re looking for:

• A friendly, enthusiastic and experienced corporate fundraiser who achieves results through people – you are socially focused and resilient, enjoy networking and are able to quickly connect with others and build effective working relationships.
• A motivating, empathetic and persuasive communicator – you are an experienced bid writer and a confident public speaker with experience of presenting to panels or addressing large audiences
• Knowledge of different corporate fundraising initiatives, including charity of the year, cause related marketing and strategic partnerships – you understand the components of a mutually beneficial and multi-faceted partnership, and have proven experience of prospect management and winning new business.
• You thrive working in a busy environment on multiple priorities simultaneously – results-oriented and a fast learner, you respond quickly to pressure and a changing environment.
• Confident use of MSOffice and experience of using a database – you have strong attention to detail, won’t miss a deadline and record accurate data using CRM systems.

What we offer:

We have a range of fantastic benefits that we offer our employees, including:

• Flexible working hours to balance home and working life
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
• Company car for front line care posts
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
• Time off in Lieu
• Access to the Blue Light Card Scheme, and other rewards and discounts
• Bike to work, season ticket loan and payroll giving schemes
• A recommend a friend recruitment bonus scheme
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
• Pension scheme where we contribute 5% of your salary and you contribute at least 3%
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
• Robust training and development programmes to support your learning and growth

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

Please email your CV & covering letter to us via the link.

Please disclose on your application form if you have used AI for any part of your job application.

Interviews will take place at our Head Office in Leatherhead with the dates to be confirmed.

We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need.

An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Integration Lead to play a pivotal role in our Complex Needs Service in Wandsworth.

Sounds great, what will I be doing?

To work across both community houses and High Support Schemes in Wandsworth support people with mental health problems in their recovery journey. To recruit and coordinate Peer Support volunteers from within the Wandsworth MH Rehabilitation and Recovery Service to co-produce Peer Support Groups, training sessions and to be a part of the local co-production Group. To ensure all volunteers are sufficiently supported, trained and stable within their own recovery. Providing hope and unconditional positive regard to service users. Supporting service users to increase their self-confidence and ability to self-advocate. Create a network of  community befriending

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

The ideal candidate will understand the impact of trauma on behaviour and be skilled in using effective de-escalation and engagement techniques. They should be able to work both independently and collaboratively, with a commitment to co-production.

They must be capable of assessing different learning styles and adapting training to suit varied needs, producing clear and accessible training materials. Strong IT skills are required, including proficiency in MS Word, Excel, PowerPoint, Outlook, and internet use, alongside excellent literacy and numeracy for accurate case notes, advocacy, reporting, and monitoring.

The candidate should be confident engaging with diverse audiences and have a sound understanding of safeguarding, with the ability to respond appropriately.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Location: Home based, UK
Job type: Full time
Salary: Salary Plan, 39,500.00 GBP Annual
End Date: September 8, 2025 (30 days left to apply)
 
We're seeking an enthusiastic Education Coordinator to help shape the future of chemistry education.
 
With a focus on Northern Ireland, you'll lead regional initiatives, tailoring them to local needs and supporting teachers through workshops and online sessions. You'll build strong partnerships with local education authorities, schools, and teacher networks, and collaborate with national organisations to advance our education policy across the UK and Ireland. You’ll monitor educational developments, contribute to policy-influencing documents, and share our views with policy makers and other stakeholders.
 
This role will require extensive travel throughout Northern Ireland and the Republic of Ireland, including attending and running events for teachers and student teachers, working with members, and meeting key education contacts. Expect to travel about twice a week, depending on the academic timetable, and occasionally work weekends and non-core hours.
 
Responsibilities:
 
Regional engagement and delivery: Lead the project management and delivery of education initiatives tailored to the needs of the local education community, aligned with our strategy. This includes understanding teacher needs, delivering direct support (e.g, workshops, online sessions), advising on the use of our resources, and commissioning internal support to enhance the impact of our services.
 
Local curriculum expertise and relevance: Champion and advise on local curricula to ensure our education programmes remain relevant and impactful for all teachers across the UK and Ireland. This includes providing guidance and advice to colleagues and partners on best practices for local curricula.
 
Partnership and stakeholder engagement:

• Develop and maintain successful partnerships and relationships with organisations and education stakeholders in the region (including local education authorities, schools, and teacher networks) to support the effective delivery of our programmes and initiatives. This also includes engaging with local members to act as advocates for chemistry and showcase best practice in school engagement activities.
• Build and maintain strategic links and collaborations with national organisations, government agencies, sister societies, and other policy influencers to inform the development and advancement of our education policy and resources.
 
Contribution to education policy and intelligence: Contribute to our education policy activities by monitoring educational developments, compiling and analysing relevant information, and drafting policy-influencing documents such as consultation responses and position statements. 
 
What we are looking for:

• A degree in science, preferably in the chemical sciences, or an equivalent qualification, together with evidence of working with schools, ideally with a teaching qualification.
• An understanding of school level, further and higher education and a breadth of knowledge of the education systems in the UK and Ireland together with a deep knowledge of the local curricula.
• Experience of stakeholder relationship management and an understanding of customer requirements, including those of: school teachers; FE teachers, HE academics and support staff; careers advisors; employers; governments and its agencies, and non-government bodies.
• Excellent written and verbal communication skills, including a proven ability to write effectively for different audiences and deliver clear and engaging presentations both online and in-person.
• Good project management and team working skills and experience, with the ability to work independently.
 
At the RSC we embrace flexibility and offer hybrid working, which means our teams come together when they need to collaborate. This role is home-based with the expectation that you will attend the office as needed for your role. If you need flexible working arrangements, please outline this in your application.
 
If you are interested in this role, please apply before the end of the closing date. When applying, you will need to provide an up-to-date CV and as a cover letter (in no more than 500 words) telling us about your relevant knowledge, skills and competencies and why you are applying for this role.
 
About the RSC
 
An organisation with a heritage that spans over 175 years, the RSC has an ambitious international vision for the future. Around the world, we invest in the education of future generations of scientists. We raise and maintain standards. We partner with industry and academia, promoting collaboration and innovation. We advise governments on policy, and we promote the talent, information and ideas that lead to great advances in science.
 
We provide advice, resources, and practical support to learners and educators in schools, colleges, and universities around the world. In the UK, we are the largest non-governmental funder of chemistry education and we influence government policy to ensure that opportunities to develop skills meet the unique needs of chemistry
 
Visit our Work For Us website to learn more about us, our benefits, equal opportunities statement and inclusive culture pledge.
 
At the RSC, we recognise the benefits of a diverse workforce and welcome applicants from a range of backgrounds to apply. We particularly encourage applications from disabled and ethnic minority candidates.
 
As a part of the Disability Confident Scheme, we endeavour, where possible, to offer an interview to candidates meeting the essential criteria of the role, who has a substantial physical/mental impairment which impacts their ability to carry out day-to-day tasks.
 
You may also have experience in the following: Chemistry Teacher, Science Teacher, Science Teaching Assistant, Chemistry Lecturer, Science Lecturer, Chemistry Academic, Science Academic, STEM Teacher, STEM Coordinator, Education Advisor, Education Coordinator, Teacher Training, Community Development
 
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