Service manager jobs

SCIE Vision

We are committed to building a society which enables people who draw on social care to live fulfilling lives.

At the SCIE, we are driven by our values:

· Progressive – always learning and developing.

· Inclusive – working together for equality, diversity, and fairness.

· Credible – evidence-based, robust, and reliable.

· Transparent – open and honest.

 

The role:

A great opportunity for you to join our small friendly team and make a real difference to people’s lives by:

· using your consultancy skills to improve social care for people who draw on care and support

· enabling health and social care agencies achieve their ambitions by co-producing change and creating more sustainable systems leading to better outcomes

· working with a wide range of stakeholders across social care, practice development consultants build strong relationships, analyse information, plan for change and support the delivery of better services.

What we are looking for:

· professionals with a passion for delivering complex improvement and consultancy projects for adults in social care

· enjoyment for working collaboratively and flexibly to design and undertake consultancy and improvement projects such as including diagnostics, change management projects, organisational and practice reviews

· understanding of the strengths-based and person-centred approach

· experience of delivering face to face and online training

· experience of stakeholder engagement and management

· project and budget management skills

· commitment to equity, diversity, and inclusion.

What we offer in return:

We offer excellent staff benefits including a competitive salary and homeworking allowance. We provide an employer pension contribution above the statutory minimum, an award-winning employee assistance programme, and an attractive holiday package which rises with length of service. Benefits of working for SCIE can be found here Work for the Social Care Institute for Excellence - SCIE 

If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us.

This is a grant funded role, fixed term for two years, with the opportunity for conversion to a permanent role should funding allow.

Main Purpose of the Role:

To provide proactive, emotional, and practical support to families and individuals affected by Duchenne Muscular Dystrophy (DMD) across Scotland. The role will focus on early engagement, wellbeing assessment, community building, and delivery of workshops and events, while ensuring accurate tracking of support outcomes and data.  
 
The successful candidate will also lead on support for young people living with Duchenne during 2 key transition points (primary to secondary school stage and moving into adulthood). They will work closely with the England-based Transitions Coordinator to deliver a joined-up programme of support across the UK. 

Specific Tasks:

1. Proactive Family Support 

• Initiate contact with newly registered families within agreed timeframes (email within 3 working days, call within 7–10 working days) 

• Contact to be made to all registered Action Duchenne members, knows to us in Scotland, to ensure the current support offer is clear  

• Provide ongoing support tailored to individual needs, including emotional wellbeing, physical health, housing, financial security, self-esteem and respect, decision-making, social engagement, quality of life, and access to care 

• Use the Action Duchenne Assessment Form and Action Plan to identify and respond to areas of concern 

2. Transitions Support 

· Lead transition support across all nations, with a focus on Scotland, for children and young people facing key life changes, including: 

· Moving between educational settings such as primary to secondary 

· Transitioning from paediatric to adult health services 

· Changes in mobility and independence (e.g. transitioning to using powerchairs)

· You will lead, but expected to work collaboratively with the England-based Transition Coordinator to ensure consistency and continuity of support across the UK 

· Develop resources, guidance, and workshops to support families through transitions 

3. Wellbeing Tracking and Outcome Measurement 

· Administer wellbeing questionnaires and record scores across key domains (e.g. physical health, emotional wellbeing, financial security) 

· Collaborate with families to co-create action plans and track progress 

· Ensure all data is entered into CRM (E-Tapestry or similar) within the allotted timeframe, i.e. immediately after or during the call. 

4. Community Engagement and Event Delivery 

· Organise and deliver regional meetups (minimum one per quarter) 

· Facilitate support groups (virtual and in-person) for parents, young people, and extended family 

· Support delivery of workshops and events aligned with programme schedule (e.g. music, life skills, employability) 

5. Stakeholder Collaboration 

· Liaise with external organisations including NHS care advisors and clinics, local authorities, counselling services, and other charities 

· Represent Action Duchenne in Scotland and build relationships with local networks 

6. Administration and Reporting 

· Maintain accurate records of all interactions and support provided 

· Contribute to quarterly reporting on activity delivery, capacity utilisation, and family impact 

· Support development of CRM processes and service delivery improvements 

7. Key Performance Indicators (KPIs): 

· New contact acknowledgement email: within 3 working days 

· New contact follow-up call: within 7–10 working days 

· Families contacted per week: 12–15 hours of direct contact 

· Regional meetups: 1 per quarter 

· Support groups delivered: 9–12 per year 

· CRM data entry: within 24 hours of interaction 

· Family outcomes tracked: via wellbeing questionnaire and action plan 

· Transition support delivered: tracked through engagement, resources, and feedback 

NB This is not an exhaustive list, the role holder will be asked to carry out additional tasks as required for the Team’s successful service delivery. Such tasks will always be reasonable and broadly in line with current knowledge levels and skill sets.

Please find below the job specification, including required skills and qualifications.

Application deadline: 24th November at 9am GMT.

Job Title: Executive Assistant to DCEO
Reports To: Deputy Chief Executive Officer
Location: Nottingham
Contract Type: Fixed term
Salary: £32,000 to £34,000

Job Purpose

The Executive Assistant will provide operational, strategic and analytical support to the DCEO. This role goes beyond traditional executive assistance and will involve planning, research, project coordination and organisational reporting. The post holder will play a key role in preparing executive insights, analysing departmental reports, and ensuring effective follow-up on strategic priorities. This role requires strong analytical thinking, communication skills and high proficiency in digital tools and technology.

Key Responsibilities

Executive Support

• Manage the DCEO’s calendar, schedule and priority workflow to ensure effective time management
• Coordinate internal and external meetings, prepare agendas and produce accurate minutes and action trackers
• Draft and manage professional correspondence on behalf of the DCEO
• Prepare briefing notes for senior meetings, visits and events
• Organise travel arrangements, itineraries and supporting documentation when required

Strategic Analysis and Insight

• Analyse reports from SMT meetings and departments to produce executive summaries and insights
• Support strategic planning
• Develop briefing papers and analysis to support decision making

Research and Reporting

• Conduct research on sector trends, funding models, charity regulations and strategic opportunities
• Produce clear reports and presentations to support board and SMT meetings

Project Coordination

• Follow up on actions from DCEO and SMT meetings to ensure timely delivery
• Coordinate departmental plans and track progress against milestones

Technology and Digital Support

• Use Microsoft 365 and other AI tools for reporting, planning and communication
• Maintain structured digital documentation and record keeping
• Introduce automation or digital improvements to enhance productivity in the DCEO’s office

Qualifications and Experience

Essential

• Right to Work in the UK
• DBS Certificate
• Degree level or equivalent preferred in STEM (Science, Technology, Engineering, Mathematics) subjects.
• The candidate must have a minimum of 3 years’ experience in a similar role as a Personal Assistant or Executive Assistant, ideally supporting senior management.
• Strong analytical skills with experience in preparing professional reports and executive briefings.
• Excellent written and verbal communication skills.
• Ability to research, interpret and present information clearly and concisely
• High level of IT competence
• Strong planning and organisational skills with attention to detail.
• Ability to work independently, manage competing priorities, and meet tight deadlines.

Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold Skype Interview with Muslim Hands; therefore, please familiarise yourself with MS Teams and Zoom in advance.

We reserve the right to cease advertising and close the Vacancy without notice should suitable candidates be identified ahead of the published 'Application Closing Date'.

Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life. 

Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK.  

We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.

We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.

Responsibilities and Person Specification:

As Policy Officer you'll use your expertise to influence change on key areas, including housing, household costs and income. You'll investigate complex policy areas and translate these into engaging and accessible content for reports and briefings to build a compelling evidence base to directly impact national policy. You will conduct vital qualitative and quantitative research, ensuring our policy positions are robust and informed by real-life experiences, speaking directly to older people in financial hardship. You will also have opportunities to work with a range of external stakeholders to develop and advocate for our key policy calls. 

You will have experience of conducting research and producing high-quality written analysis, with excellent written and verbal skills to effectively tailor information for different audiences. You will be able to apply your existing understanding of public policy, policymaking processes and advocacy to create positive change. You'll need experience of building strong working relationships with diverse internal and external stakeholders. Above all, you will have a genuine passion for our cause!

For full details on the role and requirements, please review the job description and person specification. If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway. 

This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9-day fortnight. We also are open to this role being worked on a part-time basis on a minimum of 28 hours per week. It is a fixed term contract for up to 12 months. 

What it’s like to work at Independent Age:

We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.

We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.

We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working. 

You can find out more about what it’s like to work at Independent Age by visiting our Careers page. 

Application Process:

To apply, please visit our website and submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).

To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name. 

Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS will be required for this role.

Closing Date: Sunday 16th November 11:59pm

Planned Interview Dates: Wednesday 26th – Thursday 27th November

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Children and Families Lead Manager to play a pivotal role in our Domestic Abuse Services across London.

At Hestia, we know that children are not just witnesses to domestic abuse they are survivors in their own right. We are looking for an experienced and passionate leader to join us as Children & Families Manager, shaping and driving the support we provide to children and their families across our domestic abuse refuges in London.

Sounds great, what will I be doing?

This is an opportunity to make a profound impact. You will lead on designing and delivering a transformative strategy for our children and families' services, ensuring that every child we support has the chance to feel safe, to recover, and to thrive. Working at both a strategic and operational level, you will bring together the voices of children, the expertise of our Children & Family Workers, and the knowledge of in house and external mental health specialists to deliver holistic, trauma informed support.

Your leadership will be central in strengthening outcomes for families, embedding best practice, and ensuring our services respond to complex safeguarding needs with confidence. You will also play a key role in supporting and developing our frontline teams, helping them to remain resilient and equipped to deliver life changing work. As deputy child safeguarding lead for the organisation, you will bring authority and assurance to our safeguarding culture, ensuring we meet the highest standards of care and protection

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

We are seeking a qualified social work professional with strong expertise in child safeguarding (Level 4). The ideal candidate will bring experience in child-focused practice, trauma and crisis response services, and proven leadership as a Safeguarding Lead. You will have a track record of effective multi-agency working, developing protocols and referral pathways, and delivering training to upskill teams. With in-depth knowledge of child and contextual safeguarding, childhood development and the impact of trauma, you will be skilled at working with children and families in a user-led, strengths-based way to achieve the best outcomes.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Contract type

Part time, permanent

Location

Whittington

Hours

Part time (22.5 hours) 

Annual salary

B – 2 £25,947.56 - pro rata for part time hours

Review Date

19/10/2025

The Group Volunteer Administrator reports into the Group Volunteer Manager and is responsible for the smooth operation of our group volunteer services. They will play a vital role within the volunteer function by ensuring the smooth running of the volunteer lifecycle from recruitment to offboarding. 

They will support the Group Volunteer Manager in the delivery of workshops to volunteer leads and ensure an overall positive experience for our volunteers. 

Knowledge and experience

Essential

·Experience of working in an administrative role

·Experience of working with a HR or Volunteer information system

·Demonstrated ability to handle sensitive information with confidentiality and professionalism.

Desirable

·Experience of working in a volunteer role

Values

·Exhibits our hospice values and behaviours

Skills

Essential

·Time management

·Attention to detail

·Excellent communication abilities and problem solving

·Excellent mathematical skills

·Strong organisation skills

·Proficient in Microsoft packages, especially excel

·Ability to multi-task

Personal Attributes

·Empathetic

·Team player

·Able to work under pressure

·Collaborative

·Ambassador for St Giles Hospice

Other requirements

·Valid driving licence

·Eligibility to work in the UK

·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

Just so you know:

This post is subject to a Disclose and Barring Service (DBS) check.

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.

About The Role

The Royal British Legion is looking for a Prospect Research Manager to join our Philanthropy team. We are looking for someone to join our passionate and driven Philanthropy team who loves uncovering opportunities, connecting insights, and helping to grow meaningful supporter relationships that make a real difference.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

In this role, you’ll lead on identifying and researching potential major donors, trusts, and companies, turning complex information into clear and actionable insights. Your work will directly influence how we approach fundraising, helping to build a strong prospect pipeline, support income growth, and strengthen our impact across the organisation.

You’ll deliver high-quality research, prepare detailed profiles and briefings, and play an important part in due diligence processes. You’ll also work closely with senior colleagues and trustees, contributing to strategic planning and ensuring decisions are informed, evidence-led, and forward-thinking.

We’re looking for someone who’s naturally curious and detail-driven, with a flair for transforming data into insight. You’ll have a strong understanding of data protection and confidentiality, excellent communication skills, and the confidence to collaborate with teams across all levels.

This is a brilliant opportunity to take ownership of a developing area and shape how we approach prospecting at an exciting time for the Legion. If you’re experienced in research, passionate about data, and motivated by helping teams achieve great results, we’d love to hear from you.

You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues, but with a minimum expectation of two days per week connecting directly face-to-face with colleagues at the hub.

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

The Events Officer will support the Events Operation Manager in delivering the smooth running and operation of the Aga Khan Centre facilities and events. In this context, he/she will manage the daily set up, servicing, cleaning and management of meeting rooms and Board Rooms for a range of events. Duties include preparation and setting out of all refreshments for meetings and events.

The role requires the ability to work flexibly in terms of working hours including late hours and Saturdays and Sundays if required to support and accommodate events. 

Meetings & Events

• Support the team with setting up meeting rooms for internal and external users, including organising tea/coffee trolleys and serving meeting room lunches

• Liaison with clients/bookers/stakeholders via email, by phone and face to face

• Creation of event agendas/function sheets/transferring all information from the organiser to capture event requirements

• Liaison with event suppliers (Catering, AV, Entertainment, Florist Etc.) on behalf of the organiser

• Using function sheets to manage and set up rooms and areas, ensuring any food and beverage requirements are met in a timely manner and utilising the appropriate suppliers

• Ensuring rooms are set up according to bookings

• Meet and greet organisers for each event allocated

• Offer and conduct site visits with event organisers

• Administration: responsible for all administration duties relating to meetings and events

• Oversee each event allocated and stay onsite throughout, as, and when required as directed by the Events Operations Manager 

• Liaise with the relevant teams to ensure the AV in meeting/event rooms is set to the standard required for each meeting/event

• Assisting Events Operations Manager with creating regular and ad-hoc reports on meetings and events for the Property Committee and other senior staff

• Manage the clearing, turn around and set up of meeting and seminar rooms as required

Customer Care

• Providing excellent customerservice to guests and stakeholders

• Liaise with all events clients (internal organisations and external), being the main point of contact to plan and organise from start to end their events, researching the most adequate spaces, negotiate prices, quotes for large meetings, VIP events or large events, adapting to any budget. On the day of the event, being the main point of contact and responsible for putting all the teams together (building maintenance, IT) for a smooth event delivery on the day

• Liaise and maintain a relationship with the volunteer core of the ismaili community and coordinate requirements for specific meetings/large events

• Maintain and extend upon relationships with the 3 different organisations based in AKC

• Oversee and coordinate derigging for all meetings and VIP events invoicing and ensuring all the payments are made

• Liaising with clients for feedback

• Supervise and manage different contractors such as cleaners, catering, hospitality agency staff, AV, reception, or volunteers

• Day to day manage and train Events Assistants to ensure maximum utilisation of the resource

• Maintaining and updating regularly the trackers about extra cleaning, external staff, events allocations and volunteers’ requests

General

• Support the Building Manager and Events Operations Manager to ensure the day-to-day cleanliness and tidiness is maintained to a high standard

• Ensure the cleaning contractors maintain clean board rooms and meeting rooms as well as kitchens and equipment

• Carry out cleanliness checks and walk rounds, ensuring the areas of responsibility are clean and stocks are replenished as necessary

• Manage the clearing, turn around and set up of meeting and seminar rooms as required

• Send a tracker of events every fortnight reflecting meetings and events updates to key events people in the building institutions

• Work with the Events Operations Manager to monitor health and safety, sanitation, and food hygiene standards

• Assist Events Operations Manager with the monthly Service Data report for the Property Committee

• Work closely with the Events Operations Manager, Reception, Security, buildings management team and users to provide a seamless and positive experience

• Work closely with the volunteer service team who provide hospitality support for events at the Aga Khan Centre

• Oversee the cleaning team to ensure the inventory for the kitchens and pantries is stocked and managed daily

• Support the Events Operations Manager in all their duties as required

• Carry out any other reasonable duties as assigned by the Events Operations Manager & Buildings Manager

• Deputise for the Events Operations Manager in his/her absence 

Knowledge and Qualifications

• Experience of working in a similar role within a meetings and events environment.

Skills

• Excellent customer service and interpersonal skills

• Organised and capable of multi-tasking with excellent attention to detail

• Knowledge of Microsoft applications including Word and Excel

• Ability to problem solve

Personal Attributes

• Friendly and professional manner

• Ability to work flexibly in terms of working hours including late hours and Saturdays and Sundays if required to support and accommodate events

• Demonstrate integrity with high personal and organizational ethical standards; is fair, honest, and trustworthy with respect for confidentiality; inspires and builds trust

• Respectful of diversity; sensitive towards others; open and understanding towards other people’s cultures, values, autonomy, and faiths; demonstrates compassion and empathy; is courteous to other with respect to their background, religion, gender, and age

• Committed to acting ethically and upholding safeguarding standards towards all staff, volunteers, and beneficiaries of the organisation.

• Due to the high profile of some of the events attendees at times, a smart-casual attire must be observed when conducting themselves during an event

Application Details:

• Must have right to work in the UK.

• Must include CV and a supporting statement that outlines why they want the role, why they want to work for AKF(UK) and how their experiences and skills to date will make them the most suitable applicant for the role.

The post-holder will play a key role within the Initiatives and Partnerships team, working with regional teams to develop and implement proposals to expand use of historic churches in our existing estate and, on occasion, working with other heritage and community groups to deliver their own projects via consultancy or partnership work.   

 They will manage a programme of work that will include a number of site-specific projects and national initiatives across multiple sites, as well as from time to time working with third parties on partnership or consultancy projects.   

The Commercial Initiatives Officer is responsible for the development and delivery of CCT’s commercial initiatives, including Champing and Filming, that involve multiple sites, as well as any future such schemes. The role will line manage the Customer Service and Admin Assistant, Champing who is responsible for the day-to-day delivery of Champing. The post-holder will also work closely with colleagues in conservation and regional teams to make sure that impacts on both areas are fully considered, whilst in tandem seeking to maximise opportunities to expand and increase commercial activity, income and ultimately profitability.

A little bit about the role 

Location: Hybrid, 2 days a week expected in our London Office. Those living outside the M25 can opt to not receive London Office Allowance and agree a more flexible office attendance pattern at offer stage.

Salary: £59,087.34 (£63,219.29 inclusive of London Office Allowance) plus competitive pension

Please note that this role will be closing on Monday 10 November at 9am.

You will be working within the Curriculum Team which sits within the Chief Social Worker directorate. The team oversees the design and development of Frontline’s programmes, including the Approach Social Work three-year master’s programme and our in-house practice education training known as the Consultant Social Worker (CSW) programme. 

The Curriculum Team is responsible for delivering teaching and learning to participants, designing and delivering assessment, marking, moderation and ensuring that robust quality assurance processes are in place. The Curriculum Team works very closely with a variety of teams including, but not limited to Delivery, Programme Management, Academic Registry, Partnerships and university partners.

The Principal Curriculum Lead for Practice Education and Social Worker Development will be responsible for Practice Education and social worker development, providing strategic leadership and academic direction for the design, delivery, and continuous improvement of the Practice Education CSW Programme and other training for students and qualified social workers. 

Some key responsibilities include:

• Provide vision and leadership for our Practice Education provision, ensuring programmes reflect professional standards, innovation, and best practice.
• Lead curriculum design and enhancement to maintain academic rigor, coherence, and alignment with PEPS 1 and 2 and Social Work England requirements.
• Lead and teach across the CSW practice education programme and Master’s Dissertation module, embedding innovative and research-informed pedagogy and contribute to teaching and assessment across other programmes.
• Maintain current knowledge of social work education, pedagogy, and practice through research and scholarship.

A little bit about you 

We are looking for a qualified social worker, registered with Social Work England (SWE) who has a masters’ degree in social work or a related discipline, with substantial experience in social work practice and higher education teaching. You’ll have strong leadership and management skills, with an excellent understanding of social work values, ethics and professional practice frameworks including a strong commitment to equity, diversity, inclusion and social justice.

We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own. 

If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you. 

Important information

We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.

We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.

We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!

This role is ineligible for sponsorship and so all applicants must have the right to work in the UK.

Location: Remote UK

Closing Date: November 13th, 2025 (12PM GMT)

Work summary

• Full time - 5 days per week

• The candidate must understand and have familiarity with US 501(c)3 finances and reporting requirements.

About The Role

Climate Catalyst  is dedicated to galvanising the collective power of business, investors and civil society to influence and accelerate policy change in Asia and Europe. Our vision is a just, prosperous world in which global warming is limited to 1.5C. We are looking for a Finance & Operations Manager, to join our People + Operations team. This role is a full time position and reports to the Director of People + Operations. 

This is a mission critical role that helps us build seamless, smart, and compliant operations for our organisation. The overall remit of this role is to:

1. Support on key aspects of financial management across budget development and forecasting, monthly reporting, and managing our external finance partners.

2. Managing domestic and international payroll via our employment partners, and managing vendors and contracting. 

3. Support on general operations across systems and software administration, and compliance practices.

Financial Management + Forecasting

• Support work on annual and multi-year budget forecasts, based on programming needs and organizational trajectory 

• Develop and maintain budget forecasting tools for departments to manage their annual budgets, to help inform strategic decision-making

• Manage organization’s cash flow to ensure financial stability across restricted and unrestricted funding

• Allocate staff, program, and operational costs to appropriate grants and work with finance partners to create budget systems to assign and track that spend

• Oversee work of our external bookkeeping and accounting partner–Jitasa–and serve as their main point person

• Develop cost types and appropriate coding for all expenses, and manage correct use of them

• Ensure all expense policies and internal controls are in line with best practices, up to date, clear and accessible to staff, and consistently referenced

Payroll + Vendor Payment

• Oversee and execute payroll cycles for all employees and contractors, through our domestic and international PEO, and vendor management platform

• Oversee  relevant local and state taxes and reporting, in line with US PEO requirements

• Responsible for payroll administration such as new hire documentation and processing standard payroll on a monthly basis and any payroll changes

• Manage contracting process, liaising with outside legal counsel when required

• Get vendors, contractors and new contracts set up in our contract management system

• Run due diligence processes in accordance with our due diligence policy

• Ensure and execute reimbursements for all employees in line with expense policies

• Prepare and issue any relevant tax documents for vendors and contractors

Funder Engagement + Reporting

• Work with the fundraising team to develop programme budgets for proposals 

• Manage financial reporting requirements during and at the end of each grant cycle

• Review draft donor agreements prior to legal, and set up grants in Climate Catalyst systems to allocate staff time and expenses accordingly

Annual Reporting + Compliance

• Support the Board Treasurer, CEO, and Jitasa in coordination of annual reporting to relevant authorities 

• Support annual audit preparation by serving as the internal coordinator for all requirements and documents as requested by auditors

Business Operations + Additional Support

• Manage all software and team systems, including access, permissions, and renewals

• Ensure all systems and data are managed in compliance with GDPR and other data protection legislation

• Ensure team data protection policies are up to date, relevant and adhered to

• Serve as the main point of contact to Climate Catalyst’s insurance broker and manage insurance policies – ensuring all policies are clearly accessible and paid in a timely fashion.

• Fill out and maintain all relevant lobbying documentation for the US, Europe, and any other relevant jurisdictions

• Ensure that all policies, trademarking, and terms of service are up to date on our website

• Support in material development for Board budget presentations

• Manage existing technology and equipment inventory and procure new equipment for all new hires and support in onboarding and offboarding as required

• Identify and implement systems and process improvements to enhance operational efficiency

What You Would Bring

• Strong budgeting, expense management, forecasting and financial planning & reporting skills 

• Experience in vendor and contract management as well as efficiency improvements 

• An understanding of compliance and regulatory requirements including but not limited to tax regulations and contract and legal risk management 

• Proficiency in managing financial and operational software

How You Work

• Ability to manage work streams independently

• Cross-functional collaboration across various departments 

• Clear and precise communication 

• Ability to navigate organizational change 

• Eager to collaborate and solve challenges

• Team player and true champion of your colleagues

 

Applications

To apply, please upload a brief cover letter outlining interest in the role and your CV to this application page. The deadline for applications is November 13th, 2025. We are keen to fill this position soon and will start reviewing applications on a rolling basis and may begin interviewing before the application deadline. If this role excites you, we encourage you to apply as soon as possible.

We value authenticity! Please prepare your application and interview responses yourself, without using AI tools.

Compensation + Benefits

The starting salary for this role is £53,900.

Benefits include: health insurance, stipends for wellness and phone/Wi-Fi, professional development fund, co-working space coverage, generous pension contribution and more. For more information about working with us at Climate Catalyst, visit our website.

Diversity at Climate Catalyst

Climate Catalyst aims to design inclusive strategies to meet our objectives. We recognise that the only way to deliver on that is to build a diverse team made up of people with varying backgrounds, experiences, and perspectives. We encourage people from historically marginalised and currently under-represented groups in the climate movement, to apply to work with us.

Equal Employment Opportunities

Climate Catalyst is an equal opportunity employer and complies with all applicable employment opportunity laws prohibiting discrimination against all qualified applicants and employees based on race, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, citizenship status, disability, genetic information, veterans' status, or any other basis protected by applicable law.

 

Around 200,000 Ukrainians have arrived in the UK since Ukraine was invaded in early 2022. Settled's Ukraine Advice Service is at the forefront of providing expert immigration advice on Ukraine visa schemes and related matters. This post will bring much needed additional capacity to a small, very busy team. In this post you will use your expertise to respond promptly and compassionately to Ukrainian citizens pre- and post-arrival in the UK and their family members; providing free, high-quality, responsive information, advice and support services in relevant languages to secure their right to remain in the UK. You will also work effectively with volunteers, referral partners and Ukrainian communities throughout the UK.

Applicants should submit a CV and a cover letter. The cover letter should briefly explain how you meet the requirements set out in the Job Description and Person Specification.

About the Role

We have a fantastic opportunity for a Finance Business Partner to join our Finance Team based at our Head Office in Abbots Leigh.

Reporting to the Finance Director, this is a key role providing financial insight, analysis and advice to support informed decision-making and drive financial performance across both Freeways and Freeways Trust.

A key part of the role is the preparation of accurate and timely monthly management accounts and analysis for both charities, ensuring the information produced is clear, insightful and supports effective financial management and reporting. You will lead in the financial planning, monitoring and performance reporting for Freeways Trust.

You will also support the Finance Director with strategic financial planning, long-term forecasting and the development of the financial and strategic estates plan for both organisations. Working in a strong, collaborative relationship with the Finance Operations Manager, you’ll help ensure the integrity of financial reporting and the alignment between operational finance and business planning.

In this role, you will:

 

· produce accurate, timely and insightful monthly management accounts and reports for both Freeways and Freeways Trust

· lead the financial planning, monitoring and reporting for Freeways Trust, including reporting at Board level

· support the Finance Director in developing long-term financial and strategic estate plans for both charities

· partner with senior managers and budget holders to provide expert financial analysis and advice

· work closely with the Finance Operations Manager to maintain strong controls and alignment across financial systems and processes

· coach and support non-financial managers to strengthen their financial understanding and decision-making

· oversee payroll activity and ensure compliance with internal controls

· identify and lead improvements to financial reporting and planning processes

· deputise for the Finance Director when required

About You

You will be a qualified accountant (ACCA, CIMA, ACA or CIPFA) with at least three years post-qualification experience, or able to demonstrate equivalent experience at a similar level. You will have excellent analytical and communication skills, a proactive approach and the ability to influence decisions through sound financial insight.

You will also have:

· Proven experience in preparing management accounts and financial reports

· Strong knowledge of budgeting, forecasting and performance monitoring

· Excellent analytical and problem-solving skills

· The ability to build strong working relationships across all levels

· Advanced Excel skills and experience in using accounting systems such as Access Financials or Dimensions

· Experience of working in the charity or public sector (desirable)

· A collaborative approach and a focus on continuous improvement

Benefits in return, you will receive:

· 35 days annual leave entitlement (including public holidays) pro-rata

· Excellent induction and training

· Company sick pay

· Company pension scheme

· Life assurance cover

· Family friendly/work-life balance policies

· Free DBS check every 3 years

· Occupational health provision

· Access to our  Employee Assistance Programme

· Access to a range of discounts through the Blue Light Card scheme

 

About Us

Freeways is a charity which has been in operation since 1987 and employs approximately 300 staff. We run a number of residential (care) homes, supported living flats and community support across Bristol, Bath and North East Somerset, South Gloucestershire and North Somerset supporting adults with learning disabilities. Our Head Office in Abbots Leigh is co-located with a day centre and hydrotherapy pool. The aim of our services is to support people to become as independent as possible by helping them make choices, learn new skills and make links with their local community. 

We are an equal opportunities employer and welcome applications from all backgrounds. This role is subject to an Enhanced DBS and Adults Barred List check. 

Unfortunately Freeways is unable to sponsor employment of international workers.  You will be required to provide evidence of your right to work in the UK.

We are delighted to be working in partnership with World Vision UK. As a global Christian humanitarian charity, World Vision is dedicated to tackling the root causes of poverty and injustice, empowering children, families, and communities to thrive. Through advocacy, emergency relief, and long-term development, they bring hope and transformation where it’s needed most. At the heart of their mission is a deep commitment to demonstrating God’s unconditional love.

We are seeking a strategic and innovative Individual Giving Manager (Product Experience) to lead and deliver an engaging product experience across World Vision's regular giving portfolio, with a particular focus on their flagship Child Sponsorship programme. This is an exciting opportunity to drive supporter satisfaction, loyalty and retention by enabling donors to see the tangible difference they're making in the lives of the world's most vulnerable children.

In this influential role, you'll develop, test and optimise the end-to-end donor experience, ensuring communications and touchpoints are tailored to audience behaviours through smart segmentation and a test-and-learn approach. You'll lead experience improvements for the critical first year of Child Sponsors' journey, manage a rigorous testing programme, and be a key business owner for the supporter CRM system. With responsibility for delivering ambitious KPIs around retention, satisfaction and committed giving income, you'll collaborate across the World Vision Partnership to deliver continued innovation in fundraising product experiences.

This is also a fantastic opportunity to demonstrate effective Christian leadership, managing the Individual Giving Experience team to grow skills, engagement and commitment.

The successful candidate must be able to demonstrate:

• Experience delivering complex, multi-channel direct response campaigns
• Strong use of data and customer insight to drive innovation
• Strong knowledge of segmentation, targeting and creating campaigns tailored to distinct audiences
• Experience of successful people management and coaching others for growth and development

Come and create real, lasting change on a global scale. Join a passionate, purpose-driven team dedicated to transforming the lives of the world's most vulnerable children. At World Vision, your work will bring hope, drive progress, and deliver life-changing support to children who need it most, wherever they are in the world. This is your opportunity to make your fundraising and product management skills count where it matters most.

This role is subject to a DBS check, which will be carried out by the employer.

For more information, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

Charisma is committed to inclusive and accessible recruitment processes. If you have any reasonable adjustments or wish to apply for this role under the Disability Confident Scheme, please confirm in your application, or contact our Operations Teams separately. Charisma will ensure all candidates who disclose that they wish to apply under the Disability Confident Scheme and that meet the minimum criteria for the role will receive an opportunity to interview with the Charisma Consultant representing the vacancy.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.

*In accordance with the Equality Act 2010, Part 1, Schedule 9, it is a genuine occupational requirement that the post holder is a practicing Christian and in agreement with World Vision’s mission and values.

Location: Hybrid, Milton Keynes (min 2 days onsite per week)

Closing date: Thursday 13th November

Charisma vetting interviews much be completed by Tuesday 18th November

Interviews with World Vision UK: w/c 24th November