Service manager support jobs in islington, greater london

Receptionist

We have an exciting front-of-house role where the reception is the first point of contact within a leading youth charity that helps shape the lives of young people.

Position: Receptionist

Location: Burnt Oak. HA8 0DT

Salary: £13.85 per hour.

Hours:  Saturday 09:30-14:30

Tuesday 11:30-15:30

Wednesday 09:00-14:00

Thursday 12:30-15:30

Contract: Part-time

About the role:

This is an exciting front-of-house role. As receptionist you will be responsible for greeting every young person as they arrive and ensuring they leave safely. You will also be responsible for the reception area: ensuring young people enter the session smoothly; processing new members; directing phone calls and enquiries; maintaining the membership database efficiently; and carrying out regular communication. 

Some of your key responsibilities will include:

• Maintaining the reception area and provide a welcoming environment
• Ensure new members are welcomed and introduced to a member of the youth work team
• Overseeing in-depth database management, ensuring data accuracy, integrity, and reporting to support operational needs
• Ensure Junior members leave sessions safely in the care of parents
• Ensure visitors comply with health and safety requirements and child protection/safeguarding procedures
• Deal with telephone enquiries, take and relay messages, screen, and direct calls
• Enter new members on to the membership database and collect entrance fees
• Ensure that any administration and paperwork is up to date
• Maintain the meeting room calendar
• Keep records up to date related to attendance, trips, events, and meetings
• Administer First Aid in line with procedures (if you are not currently First Aid-qualified, training will be provided)

About you:

To be successful in the role of Receptionist you will be a welcoming, professional, organised, proactive and positive individual, who is passionate about young people and the communities the youth zone serves. You will be someone with a clear ‘can do’ approach, committed to a growth mindset, eager to learn, and willing to take risks all for the benefit of supporting young people. You will demonstrate the organisation’s values through all you do and will commit to giving your best every session for young people.

You will also need to bring with you the following skills and experience:

• Previous experience in managing or supervising a reception desk or entrance point
• Working in a customer-facing environment and dealing with the public
• The ability to engage with all types of people from young people, community members, and colleagues to official visitors and Board Directors
• The ability to diffuse pressurised situations while remaining calm and in control
• Great communication and interpersonal skills
• The ability to work on own initiative and as part of a team
• Excellent attention to detail, thorough and organised

Although not essential previous experience of working with young people and a knowledge of the issues which affect them would be beneficial. As would experience of using a membership system or database.

The charity is committed to safeguarding and promoting the welfare of children, young people, and vulnerable groups. This post is subject to an enhanced DBS check. The strength of the organisation is the diversity of its people, there is a huge value in different people doing things in different ways and we welcome applications from what might be considered non-traditional backgrounds. The one thing we all have in common is our desire to raise the aspirations of young people across the country. We are an equal-opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

We very much welcome previous experience working as a Front of House, Front Desk Receptionist, Front Office Coordinator, Front Desk, Front of House Team Member, Reception Administrator, Head Receptionist, etc. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

As a Bid Writing professional, you will be responsible for raising significant funds (Corporate, Community, Trusts & Foundations), secure new business partnerships to achieve sustainable, long-term funding, contract-winning and other income generation for Young Barnet Foundation.

Develop and manage Marketing and Communications strategy

Responsible for supporting YBF members through training, funding opportunities and grant applications and sharing knowledge and experience with over 200 members.

We are committed to improving diversity and inclusion across our organisation. Don’t meet every single requirement? Studies have shown that women and the Global Majority are less likely to apply for jobs unless they meet every single specification. If you’re excited about the role but your experience or qualifications don’t perfectly align, we encourage you to apply anyway. We particularly encourage applications from underrepresented groups such as the global majority, LGBTQA+, those with a disability and neurodiverse conditions.

 

The role:

This is a key role within the Executive Leadership team, with accountability for Finance, Procurement and IT at the Globe. You will work collaboratively with the CEO and Executive leadership team to drive strong business as usual delivery, and provide provide balanced insight to Executive Leadership Team and the Senior Leadership Group so that they can take responsibility for questioning routines and rituals, and for streamlining processes that improve efficiency.

The Finance Director is the lead on the Audit and Risk Committee (ARC) and is a key part of other relevant committees. You will also attend and report at Board meetings, developing strong working relationships with Board members, the Artistic Director, Executive Leadership members, members of the Senior Leadership Group (SLG), the Finance and Procurement team, the Globe’s IT contractor, and colleagues throughout the Globe.

The skills:

· Chartered Accountant.

· Extensive Director level business experience in a complex organisation.

· A strategic thinker with entrepreneurial instincts

· Demonstrable experience in managing contracts.

· Experience within the charities sector including understanding of the relevant accounting, taxation and other regulatory requirements this presents.

· Empathy with the work, aims and mission of the Globe including an appreciation of the balance between the charitable purpose and commercial imperatives.

· An effective and flexible leadership and management style with demonstrable ability to inspire, motivate, coach and develop a team.

· Credibility and authority to work effectively and liaise internally with senior staff and externally with Trustees and other stakeholders.

· An excellent negotiator and influencer with string emotional intelligence and good communication skills.

· Analytical problem-solving ability with the appetite and energy to evaluate, challenge and change the status quo.

· Experience in financial and risk compliance and governance issues.

· Accessible and inclusive report writing and presentation skills demonstrated as a part of Board level reporting.

· Positive, determined, pragmatic, and resilient – able to inspire confidence and respect.

· The ability to work flexibly in a creative, fast-moving environment and understand the importance of artistic risk taking and to respond positively to it.

· Experience in, or a personal interest in the arts, heritage/museum, or creative industries.

· Experience of managing IT contracts or IT staff.

The team:

The Finance Department provides timely and accurate financial information to key stakeholders while protecting Shakespeare’s Globe assets and ensures compliance with laws and regulations in relation to financial and taxation matters. Serving as a key partner on topics requiring economic, financial and value for money inputs and expertise, the Finance Department manages Accounting and Financial Reporting, Tax, Banking Relationships, Procurement, Financial Risk Management, Contracts, Management Reporting, and external audit partners

Shakespeare’s Globe:

We celebrate Shakespeare’s transformative impact on the world by conducting a radical theatrical experiment. Inspired and informed by the unique historic playing conditions of two beautiful iconic theatres, our diverse programme of work harnesses the power of performance, cultivates intellectual curiosity and excites learning to make Shakespeare accessible for all.

To apply:

For more information, please download the job description from our website. To apply, please complete the online application form by 9:00am on 2 June 2025.

We regret that because of the high volume of anticipated applications, we may be unable to contact unsuccessful candidates. If you have any queries on the application process or online form, please get in touch.

Marketing Coordinator, Membership Loyalty & EngagementSalary: £31,200
Hours: Full time
Contract: Permanent
Location: King's Cross, London N1C (Hybrid)

Who are we?

Art Fund is the UK’s national fundraising charity for art. We give grants to help museums, galleries, historic houses and public arts organisations to acquire objects for their collections, to share them with as many people as possible, and to support research and training for museum professionals. We are supported by our growing membership of 135,000 through the National Art Pass, as well as the generosity of many individuals, trusts and foundations.

The role

We are looking for a Marketing Coordinator to play a crucial role in delivering first class marketing strategies to drive satisfaction, increase revenue and develop lasting engagement for Art Fund's membership (The National Art Pass). This is an exciting opportunity to join the membership team at one of the UK’s leading arts organisations and play a key role in achieving Art Fund’s core mission of helping museums and people share in great art and culture. You will be data & insight driven marketer with experience in customer retention, coordinating multi-channel loyalty programs and building customer journeys via email-marketing tools. You’ll also be responsible for crafting engaging copy that brings members along every step of our charitable proposition, inspiring connection, trust and action.

As a key member of the National Art Pass marketing team, you will be instrumental in:

• Marketing strategies across online and offline channels that maximise retention rates of the National Art Pass
• Supporting a programme of activity that promotes Art Fund’s charitable message to increase membership loyalty and to generate income via regular giving and fundraising initiatives
• Ensuring the delivery and smooth running of marketing automation membership journeys to support all areas of the membership cycle from onboarding and renewals right the way through to lapsed and win-back programmes
• Developing assets and experiences that add-value to our diverse membership, creating engaging communications that showcase what’s on at museums across the UK
• Coordinating membership e-comms and digital services including defining customer journeys, writing copy and forward planning of email content and regular reporting on results
• Collaborating with internal teams such as the Design, Content and external agencies / suppliers to create marketing assets that reflect Art Fund’s brand identity

The ideal candidate will have experience in customer retention, loyalty program management and CRM. Your role will involve using data, audience insights to drive marketing strategies as well as close collaboration with internal and external stakeholders to drive the best possible membership experience. This is a fantastic opportunity to make an impact in support of Art Fund's charitable mission as part of the membership team.

Key Employee Benefits

• Generous Annual leave – 25 days annual leave and bank holidays, with additional non-contractual office closure dates at Christmas.
• Free National Art Pass (NAP) – for yourself and another person of your choice.
• Free Entry to Exhibitions
• Life Assurance – cover for up to three times your basic salary.
• Season Ticket Loan
• Pensions – Eligible employees are enrolled into the scheme with the exception of those who have contracts of three months or less. Art Fund contributes 8% of the basic annual salary during the first six months of employment or until probation is successfully completed, whichever is the later. At that point the contribution is increased to 10%.

This post is London-based. We have a hybrid working model of minimum 2 days per week (for full time staff) at our King’s Cross office (2 Granary Square, London N1C 4BH).

Closing deadline: 23.59 on Monday 26 May 2025

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to building our team and trustees from the broad range of backgrounds and experiences across the UK, valuing difference and diversity, and building a workplace based on shared values of equality and mutual respect.

We have ambitious plans for the future and will be holding ourselves to account and putting our principles into action, as we all work together to help bring about positive change and a fairer future for everyone. We therefore want to encourage applications from all races, ages, religions and sexual orientations, as well as parents, veterans, people living with any kind of disabilities and any other groups that could bring diverse perspectives to our organisation.

Non-UK nationals will require current and valid permission to work in the UK.

Please note that any suspected use of AI in relation to answering sift questions will be marked down.

No agencies please.

About us:

Princess Alice Hospice is one of the top ten adult hospices in the UK, providing palliative care and support to a community of more than a million people living in Surrey, south west London and Middlesex.

About the In Patient Unit team:

Is care at your core? It is at ours. Here at Princess Alice Hospice, you’ll have the opportunity to make a satisfying, rewarding difference to the lives of our patients, their families and friends, and be supported every step of the way. We support our clinical staff to be the difference in these precious days. With outstanding patient to carer ratios. With time to build valued relationships with your patients, their families, and friends.

The secret to our CQC ‘outstanding’ rating is humble. We care for our carers. We’re ambitious - blazing new trails in end of life care - and supporting the ambitions of our nurses with on-site training and qualifications. We’re small enough to value each individual and big enough to help nurture your career goals. You’ll be part of a great team of experienced professionals to learn from and learn with, delivering care you can take pride in.

About the role:

We are looking for nurses with exceptional communication and interpersonal skills to join our team. You will work closely with the Clinical Leads to ensure more people achieve a peaceful and comfortable death in their preferred place of care.

We offer a flexible approach to rostering and we will consider part-time applications; early, late, twilight shifts are available, however please note that night shifts are currently a mandatory requirement of the position (usually 2-3 per month pro rata).  This role will cover Monday - Sunday working.

About You:

You’re a true team player, with excellent communication skills and a compassionate approach to care. You’ll be motivated to provide outstanding patient care using your holistic assessment skills, whilst liaising closely with other members of the multidisciplinary team.

Perhaps you have similar experience in palliative or end of life care, or you have transferrable skills gained in intensive or elderly care and you’re looking to join a caring organisation which will fully support you as a person and professional to grow and progress in your career.  

If you are enthusiastic, flexible and share our values and care about making a difference in the last years of someone’s life, we would love to hear from you!

As well as our competitive salary package and the opportunity of joining an organisation where you will be able to make a difference to our patients and their families, we offer a range of great benefits, which include:

• 27 days’ annual leave, plus recognised public holidays - rising to 29 days after 5 years’ service and 33 days after 10 years’ service (pro rata for part time)
• educational and professional development opportunities (we have an on-site Education Team)
• clinical supervision (regular and we ensure its protected time)
• monthly group reflections via Schwartz Rounds sessions
• free on-site parking
• tranquil Hospice grounds
• subsidised meals at our on-site restaurant
• Employee Assistance Programme
• access to Blue Light Card discount card
• access to our Group Pension Scheme (with the option to continue your NHS Pension Scheme)
• in-house laundry of uniforms, plus excellent changing facilities (with showers, fresh towels, and hairdryers)
• wellbeing - we provide a programme of activities, opportunities, and guidance to inspire and support our employees to live a healthy life, at home and at work.

If you want to be part of our outstanding multi professional team then please do not hesitate to contact us! 

Please note applications will be reviewed upon submission, and candidates may be contacted about interviews in advance of the specified dates.

At Princess Alice Hospice we are passionate about creating an inclusive workplace that values diversity. We are fully committed to equality of opportunities, and we warmly welcome applications from all backgrounds and cultures.

We are signed up to the Disability Confident scheme and we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. We are a place where you can be you.

Please visit our Privacy Notices section to understand and be aware of how we use the data you provide to us.

All of our vacancies except from retail are subject to a relevant DBS check.

As a small charity, our staff team work closely in a flexible, cooperative working style. Prioritising the best service to our guests, all team members thrive off a fast paced and dynamic environment which varies day to day. We are looking for someone enthusiastic who can be flexible and adaptable in a fast changing and highly rewarding work atmosphere, and that shares the vision of our staff and trustees. 

 Our Fundraising Lead plays an important role in advancing the mission of our homeless projects by effectively fundraising efforts to various stakeholders. This position requires strategic communication skills with fundraising expertise to ensure the shelter's sustainability and growth.

This role offers the opportunity to make a meaningful impact on the lives of individuals experiencing homelessness while developing your skills in communication and fundraising to support the charity’s mission. We as an organisation are committed to ongoing professional development through our network of partners and support organisations both local and national.

The post-holder will need to apply a flexible approach to working, based on the seasonal and long-term workload associated with working on campaigns and ongoing projects. The ideal candidate would therefore be able to work their contracted hours flexibly to meet the demands of the role.

Project Officer – Active Journeys

London, East & South-East

£28,831 per annum (pro rata for part time hours)

Ref: 08REC 

Full Time 37.5 hours per week – happy to talk flexible working

Base: Hybrid, with travel around London, East & South-East

About the role

Are you passionate about active travel and community engagement? This is an exciting opportunity to become part of the Active Journeys team at Sustrans, based in the London, East and South-East region. As a Project Officer, you will play a dynamic role in delivering a variety of walking, wheeling, and cycling projects that make a real difference to people's lives.

In this varied role, you will be responsible for planning and delivering practical activities for young people in schools, supporting the implementation of School Streets to create safer and healthier environments, and working closely with the National Cycle Network and Infrastructure teams on community engagement for related schemes. You will engage with a broad range of internal and external stakeholders, building strong relationships to ensure the successful delivery of projects, and will also be responsible for integrating Sustrans volunteers into your work to help maximise impact and community involvement.

This role requires regular travel within the region and the flexibility to work on-site at various project locations on behalf of Sustrans.

About you

You should have experience working with schools and/or community groups, which may include voluntary work. You’ll be confident managing small projects while also contributing effectively as part of a team and building collaborative relationships. We’re looking for someone who understands active travel and the challenges faced by communities experiencing inequalities. You should also have a good understanding of behaviour change theories, safeguarding principles, and health and safety legislation, including conducting risk assessments.

Strong written and verbal communication skills are essential, along with the ability to work across multiple projects and lead group workshops. You will be proactive, able to manage your own workload, and confident in solving problems as they arise[JB1] .

Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups. 

What we offer

In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment. 

Wellbeing

• 28 days’ leave per annum plus bank holidays for full-time working
• Ability to buy an extra week of annual leave (pro-rata for part-time staff)
• Staff volunteer days
• 24/7 free, impartial and confidential support service

• We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes

  Financial

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
• Bike, computer and season ticket loans
• Discount benefits
• London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
• Death in Service benefit – 3 x annual Salary

Family Friendly

• Enhanced maternity and paternity pay
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)

Additional information

• Closing date for the receipt of completed applications is 23:59, 08 June 2025.
• Interviews will take place in via MS Teams during the week commencing 16 June 2025

About Sustrans

At Sustrans you'll be part of a movement to make it easier for people to walk and cycle. 

We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.

You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet. 

 We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported. 

You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.

 [JB1]Different fonts her and in paragraphs below. Not sure which we use for adverts.

Purpose of the job

Working across the Network Delivery Department, you will support the efficient day to day administration and co-ordination of the teams. You will play a critical role providing administrative and co-ordination support for the Network Delivery Department ensuring we have strong processes and ways of working to deliver our ambitious goals. You will support individual project teams to deliver specific work streams to help us enable all young people to thrive.

 

Key responsibilities

Provide administrative and coordination support to the Network Delivery Department to ensure the smooth running of the Department. This includes but is not limited to:

• Support the implementation of new systems and processes across the Department and ensure all are kept up to date

• Maintain team and departmental inboxes and provide first point of contact for enquiries, working across the team to ensure efficient communication and stakeholder satisfaction

• Provide logistical and administrative support to Project Managers relating to the delivery of our youth work programmes and activities with our networks

• Administrative duties including scheduling meetings, minute taking and booking venues/ catering

• Coordinate logistics for the delivery of events and public affairs activity related to the department

• Support ongoing work on departmental process improvement and new filing systems on SharePoint

• Manage and maintain databases and CRM; champion CRM use across the department

• Maintaining budgets, as appropriate

• Booking and arranging travel for young people participating in our programmes

• Manage departmental meetings and support with arranging team away days

• Managing the creation of a range of project documents using Word, PowerPoint, Excel, Access and other software packages

• Support the development of marketing and communications materials

Who we are

UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes.

UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. To find more about us and how we make an impact, please visit UK Youth Website.

Why work at UK Youth?

UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes. UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross-sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people.

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

• Flexible/Agile Working

• 27 days annual leave plus bank holidays (pro rata for part time employees)

• Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity

• Other training available in support of your personal and professional development

• Pension scheme (currently UK Youth match employee contributions up to 5%)

• Membership of our life insurance scheme which would pay-out up to 4 times your salary

• Employee Assistance Programme to support employees both professionally and personally

• 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.

• IT equipment provided for the duration of contract

• CycleScheme and TechScheme

How to apply

If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.

Closing date: 26th May 2025 @ 11:59pm (midnight)

Interview Dates: 3rd June 2025

Provisional Start Date: 7th July 2025

As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.

Job title: Project and Finance Accountant

Contract type: 12 months FTC

Hours: Full time – 37.5 hours a week

Salary: £50,000

Pattern of work: Hybrid – 3 days office, 2 days at home

Are you an immediately available finance professional who has a analytical mind?

Are you passionate about working for a not-for-profit organisation who are leaders in supporting youth entrepreneurship on a global scale?

If so, then this Finance and Project Accountant role is the right role for you.

Working as part of finance team, you will play a significant role in supporting the finance team and the global programmes team in meeting its service goals.

Your day-to-day duties as Finance and Project Accountant will include;
• Completing all financial reports including cashflow forecasts and budgets
• Completing monthly management accounts
• Business partnering with programme leads to review their financial reports and budgets
• Working on remodelling and simplifying existing reporting processes for project cycle and programmes
• Creating efficiencies and controls in reporting structures resulting in robust and relevant reports
• Integrating CRM with accounting packages to improve reporting efficiencies
• Working closely with the Finance Director to produce timely reports for projects and subcontractors
• Providing support to project team to offer financial data in support of any new contracts and bids
• Supporting contract and programme managers with financial data required to produce accurate donor reporting

The skills you will bring to the position of Finance and Project Accounting include;
• Strong analytical skills
• Prior experience of creating efficiencies in financial reporting
• Knowledge of programme reporting on an international scale
• Working knowledge of grant reporting
• Prior strong experience in business partnering and making financial concepts meaningful to non finance professionals
• Competency in Excel: including Pivot Tables, VLook Ups and data manipulation
• Working knowledge of cloud-based accounting software’s

This is critical role for an evolving organisation, and working as part of this team could give you an opportunity to build on your analytical and business partnering skills.
If you are interested in applying for the position of Finance and Project Accountant please do so by sending your CV to [email protected]

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

As HR Advisor at TPT, you will be stepping into a role where your expertise and passion for people and desire to transform the employee experience will really make a difference.  You’ll be the go-to person, a trusted advisor, on everything from recruitment to employee relations, ensuring we follow best practice and do the right thing.  Your tenacity and attention to detail will ensure a smooth recruitment and onboarding process for starters to TPT.  With enthusiasm and resilience, you’ll assist in drafting and reviewing policies, and help automate our processes, design and deliver HR related learning.

If you're excited about making an impact within a sight loss charity, we'd love to hear from you! Apply now to join our team.

About You

You will have working experience in a generalist HR Advisory role, with either CIPD level 5 or equivalent experience, and related knowledge of employment law. You will have some knowledge in managing the employee life cycle including recruitment, HR policies and procedures, and in resolving employee relations challenges with confidence and empathy. To accomplish this, you will also have excellent organisational skills, attention to detail and communication skills.

This is a great opportunity to be at the heart of our mission, ensuring that our HR team supports the passion and commitment of our work every day. If you want to use your HR expertise in a brand new role to create an inclusive, dynamic, and empowering workplace, we’d love to hear from you!

About us

At Thomas Pocklington Trust (TPT), we strive for equality of blind and partially sighted in every aspect of society. We are a charitable organisation with a dedicated staff – over half of us are blind or partially sighted. Our mission is to support blind and partially sighted people to bring about equity and inclusion in every aspect of society.

To do that successfully and effectively, we want to provide meaningful support to our dedicated staff, so that they have the tools and confidence to not only support the community, but also to grow and develop themselves.

If you'd like to have an informal conversation about the role, please email us and we'll get in touch to arrange a call. 

35 hours per week
£47,000 per year
Permanent
Flexible with ability to attend meetings in Kings Cross, London as required

We are looking for an experienced campaigner with hands-on knowledge of digital campaigning and digital mobilisation techniques, to join our high performing Campaigns and Public Affairs team.

You'll have previously played a key role in successful campaigning activities which have brought about a change in policy and practice, and will be comfortable with fast-paced work.

You'll have a proactive, and collaborative approach which will make sure our campaigning is joined up between the national and regional levels, and that our engagement activities are embedded across the organisation.

In this busy role, you'll co-ordinate our national campaigns activity, helping to lead RNIB's national campaigns activity and strategy, working closely with our Senior Campaigns Manager.

You'll be managing a Campaigns Officer and a Campaigns assistant, providing coaching and support to make our national campaigning as effective as possible.

You'll provide strong project management for our influencing campaigns, whether campaigning to protect disability benefits, or to make streets and transport more accessible for blind and partially sighted people, for example.

You will bring our campaigns to life in a way that embeds lived experience and tells the story effectively for sighted people, driving them to take action. You will own content for our 'campaigner' audience, making sure our communications are effective, whether someone is new to RNIB's campaigns or is already a committed campaigner ready to go the extra mile.

This role will ensure that lived experiences are integrated into our storytelling, and will seek creative ways to motivate decision-makers or the public to take action.

Day to day, you'll collaborate with other teams across Policy, Campaigns, and Social Action to maximise opportunities for driving change, and will make sure national campaigning is aligned with our local campaigning, working with our two Local Campaigns Leads.

You'll also join forces with colleagues in RNIB's Engagement directorate to get campaigning fully embedded in our engagement and volunteering supporter journeys.

You'll have experience of project managing campaign activities, with a strong attention to detail, and an instinct for crafting compelling calls to action. You'll bring expertise in digital campaigns, with an understanding of best practice in digital and social content, as well as how to monitor the effectiveness of our communications.

You'll have a good understanding of disability issues and the social model of disability, and awareness of issues affecting blind and partially sighted people.

You'll be comfortable with collaborating with colleagues within and outside your immediate team, leading on the implementation of projects and coordinating day to day tasks.

You'll have effective verbal and written communication skills, and knowledge of how to adapt your communications style to suit the audience.

This might be your first step into line management or you may bring some experience of managing colleagues or volunteers.

What We Offer

RNIB prides itself on being a great place to work with a positive, progressive culture. We offer a wide range of benefits including 26 days of holiday per year (plus bank holidays) which rises with service, enhanced family friendly benefits, a contributory pension scheme with an employer contribution of up to 11% and a rewards platform with employee discounts across over 800 retailers.

For more information on our available benefits, please visit our .

How to Apply

If you'd like to apply for this opportunity, please apply online, uploading your CV and supporting statement, telling us how you meet the essential criteria in the person specification.

Systems and Technology Officer

We are seeking a keen Systems and Technology Officer to join a Technology and Data Team and provide first-line support for all technology, systems and devices.

Position: Systems and Technology Officer

Salary: £39,027 per annum

Location: London hybrid, 2–3 days per week office-based

Hours: Full time, Permanent

Closing Date: 17 May 2025

About the Role

As the new Systems and Technology Officer, you’ll play a pivotal part in ensuring systems and devices run smoothly and users feel supported and confident. This hybrid role blends systems analysis with IT support, perfect for someone who enjoys solving technical challenges while supporting people.

You’ll be the first line of support for systems, technology and devices – responding to queries, managing tickets and coordinating with the external IT service. You’ll also take the operational lead on systems development, including testing, upgrades and configuration.

Key responsibilities include:

• Provide first-line user support for systems and devices

• Provide appropriate onboarding, training and support to users 

• Manage the technology ticket system, logging, updating and closing tickets in real time 

• Implement routine system changes and enhancements, including configuration, testing and triage

• Coordinate system upgrades, including user acceptance testing (UAT)

• Perform defect management, testing, reporting and resolution

About You

We’re looking for someone with strong technical knowledge, a passion for helping others, and a desire to improve systems and services.

You will have:

• Experience supporting or implementing complex systems (ideally housing management systems such as Civica Cx)

• Excellent communication and interpersonal skills

• Confidence with Microsoft Windows and Microsoft 365

• Strong problem-solving and time management abilities

• A positive, can-do attitude and collaborative approach

• The ability to manage change and work independently when needed

About the Organisation

The organisation manages over 1,400 properties in the London Boroughs of Hackney, Tower Hamlets, Southwark, Redbridge and Barnet, and the Borough of Hertsmere. They have been delivering quality homes for over 100 years and are committed to providing safe, well-maintained properties while creating vibrant communities. Join the team to be part of a forward-thinking organisation that values innovation, inclusivity, and professional growth!

Other roles you may have experience of could include: IT Support Technician, Systems Analyst, Technical Support Officer, Application Support Analyst, ICT Officer, Digital Support Officer, Infrastructure Support Officer, Technology Support Advisor, IT Officer, 1st Line Support. #INDNFP

Job Title:  Health and Wellbeing Senior Project Coordinator - Mental Health (Fixed Term)

Department: Health and Wellbeing

Reports to: Senior Manager for Health and Wellbeing

Salary: £26,000-£30,000 (Dependent on Experience)

Contract: Fixed term (12 months) 

Closing Date: 19th May 2025

About Us:

With community work spanning three decades, Brentford FC Community Sports Trust has established itself as a pioneering organisation for the local community. It uses the power of sport to educate, motivate and inspire people from all walks of life.

Working in partnership with Brentford FC, the Trust offers a portfolio of programmes in education, health, sports participation and community engagement. The Trust has won the ‘Football League Community Club of the Year’ award four times and now employs more than 100 members of staff. 

The Role:

We are passionate about using sport as a hook to engage communities and inspire them to be more active and socially connected.

We are looking for an ambitious, personable and experienced Senior Project Coordinator who can work with a proactive approach to coordinate and deliver impactful programmes that improve health outcomes, with a specific focus on mental health.

The Health and Wellbeing Senior Project Coordinator will oversee a portfolio of high quality, accessible community-based programmes including Active Minds and Being Mee, working with specific target groups including children of primary and secondary school age. They will also support with the Food, Sports and Men’s health project, designed to explore the connections between food, body image and eating challenges with a focus on men’s experiences.

In addition, we are opening a Clubhouse Café in Gunnersbury Park in Summer 2025 and the successful candidate will work on innovative social impact programmes linked to the Clubhouse Café. This is an exciting opportunity to join an ambitious, forward-thinking department and play a pivotal role in improving health outcomes through new and existing projects.

The ideal candidate will be self-motivated and enjoy working with autonomy. They will also be confident working in a fast-paced environment and will have efficient time management skills. Innovative approaches to session design and promotion of activities to varying target audiences will be important as well as building networks and inspiring engagement.

Capacity to work some unsociable hours including evenings and weekends is necessary.

Brentford FCCST is an organisation which values and is passionate about diversity and inclusivity. We welcome and encourage applications from qualified candidates, including those from underrepresented groups – such as those from ethnically diverse backgrounds, women, those from the LGBTQ+ community and those with disabilities.

Should you require any workplace accommodations (also known as ‘reasonable adjustments), you will have the opportunity to let us know at the appropriate points in the hiring process.

 Please note that where appropriate for the role, you will be required to complete additional background checks such as Disclosure and Barring Service (DBS) checks and police checks for any time you have lived or worked outside of the UK in the last 10 years. 

 If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position

Redthread is a hospital based youth work service, working alongside NHS staff and other professionals in emergency departments.

Our experienced, specialist youth workers engage with and support young people, aiming to reduce serious youth violence. We often meet young people at a moment of change and work with them to find a positive way forward.

We provide long-term, holistic support. We consider every aspect of a young person’s life and build support around them.

Job Description

The Team Leader role has responsibility for the operational oversight of Redthread’s delivery within Queen Elizabeth Hospital in Woolwich,  and any community work undertaken in the surrounding area.  The role is to be part of the youth work team within Redthread with a primary focus on youth violence interventions in a health care setting. In this role you will lead the Youth Violence Intervention Programme team at the hospital. The team support young people aged, 11-25 years old, who present to hospital following an incident of violence of for whom them there are concerns around exploitation or extra-familial farm. You will have line management responsibility for the Youth Workers in the team, ensuring the service runs effectively for young people and also working with young people in the hospital as well as supporting them post discharge to ensure they have the support in place that they need and want. Main duties include:

• To recruit, manage, motivate, coach and develop a staff team including carrying out annual appraisals and regular supervision meetings.  To manage their health, safety and wellbeing.
• To promote and embed Catch22’s vision and values in local service delivery
• To ensure all service user information, interventions and other data as required by the contract are recorded on the relevant data management system in line with Catch22’s policy. 
• To manage operational risk, health and safety, governance and safeguarding issues in line with Catch22, Catch22 and Commissioner policies.
• Carry out regular case file audits as per the Audit Policy and Procedure
• Be responsible for the allocation of referrals and ensure caseload management structures are in place
• Adhere to reporting requirements, deadlines and requests, ensuring all required information is recorded accurately as instructed.

Qualifications - Essential

• Relevant level 3 or 4 qualification in health & wellbeing, youth provision or similar or demonstrable equivalent experience

Experience

• Significant experience of working with young people with challenging needs.
• Experience of Inter-agency working. Work within/ in partnership with Children’s and Family Services/ Youth Justice Services/ Youth services.
• Experience of delivering training to young people/professionals
• Working with young people in group and one-to-one settings.
• Knowledge of issues around risk and vulnerability amongst young people.
• An awareness of the current issues relating to at risk and vulnerable young people.
• Knowledge of engagement and intervention strategies.
• Knowledge of Children Act/LSCB Procedures and other appropriate youth policies.
• Understanding and experience of Performance Management with regard to practice and target achievement.
• Experience of using recording and data collation systems

Skills & Ability

• Clear risk assessment skills, particularly when working with young people with complex needs.
• Ability to work creatively within agreed management arrangements, and to maintain positive relationships with key partner agencies.
• Ability to manage conflict & negotiation skills.
• Experience and skills to lead a team, setting objectives and priorities, monitoring performance against agreed targets. 
• Reviewing skills in enabling staff to reach full potential and achieve targets through individual supervision, annual appraisal and learning development programmes.
• The ability to contribute to ongoing service evaluation and review
• Communicate well in a range of settings, with different people.
• Good organisational skills (for self and others).
• To be able to use a range of leadership styles as appropriate.
• Work effectively in a team.
• Manage conflicting demands.
• To be able to adopt a flexible approach to all aspects of work.
• Problem solving and a “can do” attitude.
• Basic ICT skills.
• Excellent verbal and written communication skills.
• Attention to detail.
• Understanding of spreadsheets, importance of monitoring and general knowledge of finance

Hours & work pattern: Full time, 37 hours per week including regular weekend and evening working and shift patterns covering hours of 9.00am - 9pm. 

Screening: Successful admission to post subject to enhanced DBS check, police vetting check, and employer Right To Work in the UK check. The post-holder must have right to work in the UK. Catch22 does not currently provide a licence to sponsor visas.

To Apply: Please provide your CV and cover letter, along with the completion of the screening questions to express your interest in this opportunity. Please note, in the interest of safer recruitment and ensuring that applicants are a right fit for the role, submitted applications must contain a CV, satisfactory responses to the screening questions, and information detailing interest in the role, to be considered for this position.

Closing date: 19th May 2025 at 10am 

Interviews will be held the week of 26th May

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.