Service manager volunteer roles in toxteth, liverpool

About Us

My Black Dog is a charity that offers anonymous, peer to peer mental health support through our web-chat service. We are committed to making a positive impact on mental health in the UK as we tackle an epidemic that millions of people face.

We were founded on the motto "talk to someone who gets it". We want to connect people who share lived experiences to provide an empathetic, non-judgmental space where everybody understands how it feels to experience mental health struggles.

Position Overview

Our web-chat service is run by our Volunteer Pack, each of whom have their own lived experience of mental health challenges. In addition, each shift has a 'Leader' and a 'Mentor'. These are Volunteers who carry out specific roles during the shift and, together, ensure its success:

• Leaders - Managers of the shift. There to ensure the shift runs as it should. They support and guide Volunteers through chats and follow safeguarding processes when an alert is raised. They escalate safeguarding alerts to the shift’s Designated Safeguarding Lead (a trained professional). They also complete a 'Shift Handover' document once the shift is completed.
• Mentors - There to support and guide Volunteers through chats. Will take over from the Leader if there are safeguarding issues that need the Leader's attention and/or if the Leader needs a break.

As My Black Dog looks to expand our opening hours, we are looking to recruit additional Leaders who can run shifts and provide cover when necessary.

Leaders will be assigned a shift based on your availability and preference. The expectation is that Leaders and Mentors will form a ‘pair’ and, together, will do one shift at the same time each week. This is to provide stability, predictability and to encourage community-building between Volunteers. Shifts are usually 3 hours long. We may ask you to cover another shift when we are short, but you will never do more than 6 hours per week.

Training will be provided and you will be supported on shift by a Designated Safeguarding Lead, who will manage all safeguarding issues.

The work you will do as Leaders will ensure we provide the best possible service to our Guests. You will also be helping our Volunteer Pack to do what we do best: helping those in need by speaking to someone who 'gets it'.

Who We Are Looking For

We are looking for people who have experienced their own journey with mental health and are in a strong position to support others. We ask that our Leaders:

• Are strongly committed to helping others
• Have experienced mental health issues in order to relate to those seeking help
• Are collaborative and enjoy working with others
• Are encouraging and supportive
• Are organised and can monitor several things at once
• Can remain calm and focused during busy times and when safeguarding alerts are raised
• Are 18 years and over 
• Can commit the time to a regular weekly shift

We are particularly interested in hearing from people who are available to run a shift on the following days/hours:

• Monday to Sunday, 5pm-7pm
• Thursday to Saturday, 7pm-10pm

Role Responsibilities

1. Supervise and support Volunteers whilst on shift with general enquiries, positive feedback and signposting.
2. Assist with general volunteering enquiries whilst on shift. Provide time for guidance, instruction and de-briefing for Volunteers if required.
3. Follow Leaders processes including unexpected absence reporting, Volunteer check-in and check-out, and completing Shift Handovers.
4. Monitor web-chat conversations and ensure all chats are tagged.
5. Maintain ability to listen, remain calm and provide intervention if necessary.
6. Be able to have difficult and often complex conversations about mental health, including Guests experiencing crisis and first-stage intervention support.
7. Work alongside the Designated Safeguarding Lead (DSL) when safeguarding risks are identified.
8. Exercise discretion in handling confidential situations and information, conveying sensitive information in a timely manner to necessary individuals.
9. Provide written follow up of shifts via handover, ensuring all necessary information is handed over at the end of the shift.
10. Adhere to all standards, policies and procedures of My Black Dog.

Please note: An Enhanced DBS Certificate is required for this role. If you do not have one, My Black Dog will arrange the DBS Check for you.

www.myblackdog.co

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Support Volunteer for the Warrington and District Group. As our local group Support Volunteer you’ll help people affected by MS find information about local and national services. That could be helping someone access local information about the care or benefits they need or giving them a hand with a grant application. See a video about one of our Support Volunteers here.

In this role you’ll be able to develop your listening and communication skills, as well as your knowledge of local services. Most importantly you’ll help people affected by MS to access the help they need.

Time commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the local area the group to carry out this role.

Apply 

1. Read through the role description carefully

2. Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

We are now entering an exciting new phase in our development and would like to add two members to our board of trustees. We especially welcome applicants from underrepresented goups so that our board better represents the people we are affected by the issues we are investigating.

About the CHPI

The CHPI was set up in 2011 to study the consequences of UK health and social care being transferred from public ownership and provision to the private sector.

We are committed to the founding principles of the NHS, and are proudly independent of both government and the corporate sector. Despite having a fraction of the financial and organisational resource of larger organisations such as the Kings Fund and the Nuffield Trust, we have had a major impact on issues such as the Private Finance Initiative, patient safety in private hospitals, care home financing, conflicts of interest in the NHS, and pandemic preparedness. Our work regularly features in the national media and in parliament.

Our Work

We are a research organisation and our main outputs are reports, analyses, blogs, social media content, and meetings with policy makers, journalists, and campaign groups, all of which are aimed at having an impact on the public policy debate.

Being a Trustee for the CHPI

The CHPI is a close-knit and committed group of people supporting an organisation that reflects our values. We meet every other month, face to face or online to support the director and oversee the governance of the organisation.

Trustees serve initially for two years.

Roles of a CHPI Trustee

The role of the Board of Trustees in CHPI is to:

• Help to develop the organisation

• Provide support for the Director in the day-to-day delivery of the organisation’s objectives

• Work with the Director to develop annual research and fundraising strategies

• Ensure that the organisation meets its statutory duties including in relation to fundraising, financial reporting, budgeting and risk management.

How do I apply?

To apply, please send a CV and covering letter setting out why you are interested in the role and how you consider your skills and experience would help to support and develop the CHPI.

Please note, we are also interested in hearing from those who might not have time to commit to being a full trustee but who wish to contribute their skills in an advisory capacity.

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Support Volunteer for the Wirral Group. As our local group Support Volunteer you’ll help people affected by MS find information about local and national services. That could be helping someone access local information about the care or benefits they need or giving them a hand with a grant application. See a video about one of our Support Volunteers here.

In this role you’ll be able to develop your listening and communication skills, as well as your knowledge of local services. Most importantly you’ll help people affected by MS to access the help they need.

Time commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the local area the group to carry out this role.

Apply 

1. Read through the role description carefully

2. Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Haig Housing Trust provides housing for veterans and their families. We’re looking for a passionate, experienced individual to join our Board of Trustees and help us drive real change.

What will you be doing?

Our purpose is to provide quality homes to improve the lives of veterans and their families. We have a long and proud history of supporting our beneficiaries. We have over 1,500 properties across the UK on small well-managed estates, ranging from six houses to 360 homes on our largest estate in Morden. Homes are available at an affordable rent. We also offer extensive support, advice and signposting to assist those in housing need. We believe housing is fundamental to building thriving communities.

This is an exciting time to join our board. Now under the recent Patronage of HRH The Princess Royal we have ambitious plans to improve our housing stock, grow the support we offer our beneficiaries and ensure they remain at the core of everything we do. We have a strong leadership team, a robust financial base and are confident about our future.

Due to planned retirement we want to strengthen the Board. We want to stress that no board experience is necessary to apply – we will help you to learn and grow. What we do ask is that you are committed, curious and collaborative.  If you have a legal background, that would be of particular interest.

We are on an important journey to improve our impact, growing investment in our properties over the next five years. We froze rents in 2022, allowing us to keep increases to below inflation over the last four years. We want to build our profile, thinking creatively about the needs of the veteran community and on how to innovate our service delivery for their benefit. With our new chair, the Board will shape our strategic goals, ensuring that we continue to deliver housing that is fit for the future.  

We are in a strong financial position. Total income in FY 23/24 was £12M.  We are debt-free with a strong balance sheet. We own our properties, have strong reserves and are diversifying our income, growing fundraising so that we can modernise our homes and increase our impact.

We are governed by a diverse Board of independent, non-executive trustees with a wealth of professional, charity and Armed Forces experience. Trustees meet formally every quarter and delegate specific issues to three committees (Finance and Risk, Estates and People) that report to the Board. Overall, we have c60 staff, based in Victoria, led by the Chief Executive and a Senior Leadership Team of four.

What are we looking for?

Person Specification

Essential

• Clear empathy for Armed Forces veterans and their families and a passion for our mission.
• A collaborative, engaging style that promotes positive relationships at all levels and with partners.
• A willingness to help us develop and deliver better customer service.
• Commitment to help us grow our standing with public, private and civil society organisations.
• Willing to learn about those areas of running a charity with which you are not familiar
• Personal integrity and credibility that grows confidence at all levels with everyone you meet.

Able to make the time commitments of the role.

Desirable

• Experience of operating in the charitable sector.
• Connections within the military and veterans’ sectors.
• Legal experience (in a relevant sector)

What difference will you make?

Trustees bring their own experience to a Board, using their skill and judgement to enable good decision-making and deliver impact.  If you share our passion for helping those who have served in the Armed Forces and their families and want to play your part in delivering a better future for them, we’d love to hear from you.

We do ask that candidates commit to:

• Attending four board meetings, a strategy offsite and four sub-committee meetings a year.
• Developing a good understanding of our operations and the environment in which we operate.
• Meeting the people we help and the teams that support them.
• Helping the board ensure the highest standards of governance and strategic focus.
• Monitoring the performance of Haig’s activities in a constructive and collaborative way.
• Making time, skills, and experience available (in and outside of regular board meetings).

The overall time commitment is around 1 day a month on average. Board usually meets in person in London each quarter; committee meetings are remote. Trustees are appointed for renewable terms of office of three years. The role is unremunerated, although expenses are reimbursed.

Before you apply

To express interest please contact us via Reach. Applications by CV and covering letter (max 2-sides A4).  Applications will be reviewed on a rolling basis.

Location: Remote (with occasional attendance to in-person events)

Hours: 8 Hours per month

Expenses: This is an unpaid remote position; however, reasonable expenses will be reimbursed.

Closing date: 4 July 2025

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​Role Overview

​The Safeguarding Trustee will provide guidance so that Migrant Help meets all safeguarding obligations and promotes a culture of safeguarding at every level. They will provide expert oversight, policy guidance, and support for the embedding of best practices across the organisation. The Safeguarding Trustee will work closely with senior leadership to provide oversight of the way that the organisation remains compliant with safeguarding regulations.

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​Key responsibilities

• Maintain an awareness and understanding of the Charity Commission's safeguarding regulations, responsibilities, and safeguarding good practice through training, conferences, and guidance review.
• Review the Charity’s safeguarding policies annually.
• Be aware of statutory safeguarding processes and policies, acting as a point of reference for the Designated Safeguarding Lead, as needed, and as assurance on behalf of the Board, for guidance on statutory and legislative safeguarding matters for issues in all four countries in the UK.
• Assess the monitoring reporting for safeguarding policy and procedural effectiveness from both internal and external reviews.
• Consider the Charity’s strategic plans and make sure they comply with safeguarding legislation and regulations specific to our activities, statutory guidance, and the safeguarding expectations of the Charity Commission.
• Review the Charity’s risk register for inclusion of safeguarding risks with sensible measures in place or planned, including relevant insurance for trustees’ indemnity, providing assurance to the Board that safeguarding risks are being managed appropriately by the organisation’s staff.
• Lead on the standing action item at the Board of Trustees meetings regarding safeguarding.
• Trustees share collective responsibility for the charity’s governance, ensuring the charity’s mission is achieved and its operations are effective. Trustees support the CEO by contributing to strategic planning, offering expertise, and working together to provide the necessary oversight and direction for the charity’s growth and success. The Safeguarding Trustee has the additional responsibility to fulfil this for safeguarding processes.

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The skills and abilities you need

• Professional experience in safeguarding children or adults, with a means to keep informed of current legislation and good practice.
• Ability to work with short notice to give urgent Safeguarding advice and practical steps to the Safeguarding Lead.
• Understanding and having a ground-level aspect of referral processes to link clients in the services when giving Safeguarding advice.
• Ability to advise and support the Designated Safeguarding Lead and Safeguarding Manager within the Charity.
• Act with integrity and respect when working with others.
• A social work qualification is welcome but not essential.
• Direct practical experience is essential.

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Mandatory Training Requirement

​The Safeguarding Trustee must complete trustee governance and safeguarding training within the first three months of appointment. Additional training will follow as needed.

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Terms of Appointment

​​Trustees serve an initial three-year term, with the option for renewal up to a maximum of a second term of three years.

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​Time Commitment:

• 8 hours per month, including:
  • Quarterly board meetings, preferably with in-person attendance.
  • Safeguarding Operations Group – monthly, via Teams.
  • Annual half-day strategy session to contribute to the charity’s direction.
  • Regular Teams/telephone discussion with the Designated Safeguarding Lead averaging half an hour a week.
  • Must visit at least once with the Heads of Service or alone to a regional office once per year.

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​About Migrant Help

​Migrant Help is a leading charity that has been established for over 50 years and delivers a range of support and advice services to migrants across the UK. Our vision is for a global society that protects vulnerable migrants, treats them with respect and enables them to reach their full potential. 

​We place a high value on employees in relation to the work that they do and the benefits the organisation offers, with an ethos of being a Great Place to Work. 

​At Migrant Help, we foster a culture in which equality, diversity and inclusion are recognised, valued and encouraged. It doesn’t matter who you are or where you come from, we match your skills with the needs of our organisation. As long as you share our values, vision and goals. We welcome applications from candidates regardless of their age, religion or belief, race, gender reassignment, disability, sexual orientation, sex, marriage or civil partnership, pregnancy and maternity.

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Migrant Help is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process therefore:

• All voluntary roles are subject to satisfactory references and an enhanced DBS check.

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How to apply

​​To apply for this role, please click on the 'use this link to apply' button and complete the online application form where you will be asked to upload a copy of your CV along with an expression of interest letter.

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We particularly welcome applications from people with first-hand or indirect experience of displacement, either recently or in past generations

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Help children as Trustee of an innovative, enterprising Tees Valley Charity that is increasingly supporting children in care through fostering and a planned residential provision. Join an agency that transforms children's lives.

What will you be doing?

You will join us at an exciting time as we pursue growth of fostering and residential services, as well as growth of our early help offer. 

You will work across the Charity and the subsidiary fostering company (which we will amalgamate back into the parent Charity). 

You will have a particular focus on helping the fostering agency drive growth, ensure regulatory compliance, and deliver excellent care for children and support for foster parents. You will provide support and challenge to the management team.

You’ll contribute 2 to 6 hours a month. The Charity board meets every 8 weeks (shifting to quarterly after September) and the fostering board meets every 8 weeks. 

You’ll join a Charity that’s brought £millions of investment into Tees Valley and that helps over 1000 local people a year. We’ve been runners up at the national Charity Governance Awards and ‘community’ winners at the Hartlepool Business Awards. 

We are looking for experienced professionals who share our values and want to help. 

What are we looking for?

At this time we are specifically looking for Trustees with some of these areas of skills or experience:

Business development 

Safeguarding management

Fostering or children's residential care or childrens social work management 

Financial management 

What difference will you make?

We want to help children and family members heal from trauma, primarily through helping them develop a network of nurturing, loving and appropriately challenging relationships with people in their close and wider communities. Any small surplus we make from helping children in care will be diverted into work to help families stay together and thrive. You will join a team that strives to make this difference. You will help ensure the Charity keeps a strong focus on children and young peoples needs whilst being sustainability and ensuring the agency manages the risks associated with growth and investment in new services. 

Before you apply

After expressing an interest through the site, we'd welcome an initial conversation with our CEO and/or Chair. After that, we usually  take applications to the Board for consideration. This is usually quite a quick process. 

We are looking for an Education trustee for Lancaster Independent School for Alternative Learning with senior educational experience.

What will you be doing?

We are looking for an Education Trustees who can contribute to the strategic direction of our small independent school based in Lancaster, Ofsted rated "Good"; attending termly Board meetings required by the independent school standards. 

The Board meetings are usually on a Friday afternoon and can be attended remotely.

Be the trustee presence on the Education Committee (other members of the committee are senior teaching staff), to provide oversight of the School Improvement plan and report back to the board of Trustees on status; attending bi-termly Education Committee Meetings.

The Education Trustee has line manager responsibility of two members of the school senior leadership team, including annual performance reviews.

At least once per term (3 times per year) the Education trustee will be expected to spend at least half day at school to complete lesson observations of direct report.

We are looking to make prompt appointment to better support our school.

What are we looking for?

Commitment to the ethos and values of the school and a willingness to devote time, enthusiasm and effort to the duties and responsibilities of a Trustee.

Specific professional knowledge and strategic experience in at least one of the following:

▪ Leadership experience within a school

▪ Experience of Independent School Standards  

Willingness to attend meetings of the Board and other meetings as required . Willingness to undertake training and participate in evaluation of the Board’s work.

The Charity and schools are committed to safeguarding and promotes the welfare of children and young people, and expects all staff to share this commitment.  An enhanced DBS check is required for all successful candidates.      

Conduct as a Trustee is underpinned by the seven principles of public life, as identified by the Nolan Committee:

Selflessness, integrity, objectivity, accountability, openness, honesty and leadership.

What difference will you make?

The opportunity carries the responsibility and purpose of ensuring the future viability of a very special school offering alternative education in the Lancaster area.

The school is not running at optimum capacity and strategic direction and support to broker key relationships to ensure student recruitment is operating in a way which reaches the young people most in need of our support is vital to the overall success of the charity and to open up opportunities for future investment and growth.

Are you passionate about creating a culture of welcome for refugees in the UK? Do you have extensive experience in the governance of a charity or public sector organisation? This could be the perfect role for you! 

STAR is a dynamic and exciting national charity which makes a huge impact on a small budget. We are looking for our new Co-Chair of Trustees. We are looking for individuals who are passionate about creating a culture of welcome in the UK for refugees ,who believes in the power of young people as changemakers and who wants to empower refugees to reach higher education to join our board of trustees. 

 The ideal candidate will have extensive experience in the governance of a charity or public sector organisation and be able to commit to at least 2 years in the role.

We are in particular looking for applicants who: 

• Have lived experience 
• Have HR experience 
• Have campaigns experience, in particular hybrid campaigning.
• Have charitable fundraising experience. 

 Applications from persons with lived refugee experience are highly encouraged. 

Role Description

To provide strategic oversight of:

• STAR’s compliance with its Articles of Association, policies, and law; 
• STAR’s compliance with all funding conditions and contracts;
• Whether STAR is best using its resources to meet its objectives; 
• The effective and efficient administration of STAR;
• Monitoring and reporting of financial information; 
• STAR’s funding and expenditure situation; and
• Implementation of STAR’s Equal Opportunities Policy and Safeguarding Policy in employment and service delivery.

Also to:

• Contribute actively to STAR by giving strategic direction and evaluating performance against targets
• Attend and prepare for board meetings
• Appoint board members and officers via the procedures in this policy
• Approve accounts
• Ensure that STAR and the board safeguard STAR’s values and reputation
• Provide any other assistance the board or STAR may require, as appropriate, particularly utilising any specialist skills or experience they may have.

Specific responsibilities of the Co- Chair

• Ensure the proper management of board meetings, including setting agendas in consultation with the Director, chairing meetings, facilitating discussions and decision;
• Oversee the administration and coordination of any sub-committees; 
• Monitor implementation of board and sub-committee decisions;
• Take "Chair’s action" between meetings, where an immediate decision is required;
• Serve as line-manager to the Director, and conduct regular planned supervision and appraisal;
• Represent Board as required to the public or external parties such as funders and government; and
• Keep other officers fully informed so that they can deputise if necessary
• Working alongside and in collaboration with the other STAR trustee co-chair, sharing responsibilities and ensuring excellent communicative shared working.

Person Specification 

Essential 

• Experience of governance of a charity or public sector organisation
• A commitment to STAR’s values
• An awareness of issues affecting both STAR and the wider refugee sector, the ever shifting landscape of refugee policy and media coverage, or a willingness to learn and stay abreast of these current topics and new developments. 
• A willingness to devote the necessary time and effort to prepare for and attend regular STAR meetings for at least 2 years
• Integrity and good independent judgement
• Strategic vision and an ability to stay focused on strategic objectives
• Willingness to take part in STAR discussions, contribute constructively and listen to others
• Understanding and acceptance of the legal duties and liabilities of trustees of a charitable company
• Ability to work effectively as a member of a team
• Ability to maintain confidentiality
• A commitment to the principles of Equality, Diversity and Inclusion, as well as an understanding and acceptance of the Equal Opportunities Policy
• Willingness to undertake training required to allow them to fulfil their duties.

Desirable 

Five years experience in one or more of:

• Working with people seeking asylum and refugees;
• Other work with the asylum/refugee/migrant sector;
• Charitable fundraising;
• Voluntary sector issues, such as trends for charities and partnership/network formation;
• Organisational development, growth or change;
• Human resources;
• Financial management/accountancy;
• IT;
• Negotiations;
• Marketing and public relations;
• Lobbying, advocacy and campaigning regarding social justice or social policy;
• Management and administration of a charity, for example as a director or trustee;
• Campaigning;
• Social Media/ Communications 

About Student Action for Refugees

STAR (Student Action for Refugees) is the national network of students building a society where refugees and asylum seekers are welcomed and can thrive. 

Set up by students at Nottingham University in 1994, STAR is creating a more understanding, just and welcoming society by: 

• empowering young people to be changemakers; 
• providing practical support and connecting local communities through volunteering and student volunteer led community projects; 
• challenging the structural barriers that refugees and asylum seekers face when seeking protection and building new lives in the UK; 
• Sharing trusted information about asylum and the lived experience of refugees to combat misinformation, hostile narratives and instead spread compassion and humanisation 

We have a small staff team who train and support the network and lead on national campaign and advocacy work, with expertise in improving access to higher education for forced migrants.

Here are just some of our highlights from last year:

• 37  STAR university student society groups, across 28  towns and cities, run by 222 STAR student leaders. 
• 262 events were organised by STAR groups to educate, campaign, and fundraise for a more welcoming UK, from art exhibitions to cookery classes and film nights.
• 1,280 refugees and people seeking asylum were supported by 413 volunteers  through 28 community projects and 25 one off volunteering events. 
• 100s of students mobilised to support calls for better treatment of refugees in the UK including standing against detention, for a fairer plan for refugees and to lift the ban on work.
• 88 UK universities now offer sanctuary scholarships for refugee students. The STAR staff team was involved in the development of many of these new scholarships and the improvement of  existing scholarships. We also ran workshops for hundreds of  university staff. 
• 15 STAR groups campaigned for Equal Access at their institutions and 4 won!
• 65 aspiring refugee students were supported by our mentoring project and we provided signposting and advice about accessing HE to over 470 people.

If you would like an informal chat before applying, please get in touch.

Deadline for applications: 11th July 2025

Interviews: Rolling

We’ve been shaping social change since 1884.

In our 141st year, we are looking for new Trustees to us achieve our vision of a  fairer future for East London and beyond.

Vacancy: Finance Trustee x 2

About Toynbee Hall

Toynbee Hall works alongside people facing poverty and injustice to build a fairer future.

Based in the East End of London since 1884, we provide vital support to individuals through our advice and support services and work in partnership with local communities to tackle unfairness through research and advocacy. We are a place where people come together to work out solutions to the challenges facing us all and to shape systemic change.

As a charity we are governed by our Trustees - a group of volunteers who have responsibility for setting our strategy and ensuring we meet our charitable objectives.

However, with the pandemic's aftermath and the ongoing cost of living crisis, we face unprecedented challenges. The most vulnerable communities are hit hardest, and our role has never been more critical. We are constantly reviewing our own allocation of finite resources to ensure we are clearly and effectively focusing on where we can make the greatest impact. 

We are looking for Trustees with finance experience to join our Board; helping to shape our future plans and strategy.

Over the past five years, Toynbee Hall has undergone a significant renewal, revitalising our historical buildings, creating spaces that not only provide advice and community connections but also generate revenue to support the delivery of our services and research. Like many organisations we face challenges and some difficult decisions over this period but we are energised about the changes we want to see and how we can contribute. We are also keen to collaborate and grow our projects and thus have wider impact.

We have an engaged, diverse and skilled Trustee Board who are working alongside our senior team as we implement our new strategic plan and organisational priorities.

You can find out more about our existing Trustees on our website.

What we are looking for and what we can offer

It is important to us that we attract Trustees from a range of backgrounds. You don’t need to have previous experience of being a trustee, so please don’t let that put you off!

We will offer an induction program and support to take up the position.

We aim to have a trustee board that reflects the local community, so we especially encourage to apply if you live in Tower Hamlets or who have a personal connection with Toynbee Hall, Tower Hamlets or the East End. Our Board is currently diverse in age, gender and ethnicity and we are committed to maintaining that diversity. We particularly want to hear from potential Trustees who are Black or Asian.

The essential responsibilities of a Toynbee Hall Trustee is to ensure that the organisation pursues its charitable objectives and ensure we remain a going concern.

Trustees must be people with independent judgement, with an ability to think strategically and creatively about the challenges and opportunities ahead.

For this role you will have a financial qualification with at least 3 years’ experience in finance / accountancy. Ideally experience in financial decision making. An understanding of charity funding would be an advantage.

Above all you need to have real enthusiasm for our work and for supporting and guiding our Chief Executive and Toynbee Hall’s passionate and committed staff and volunteers so that they remain focused on tackling inequality and poverty in East London and beyond. And in return we are commitment to helping you gain experience in the non-profit sector strategy and decision making.

 The time commitment to be a Trustee

We ask our Board members to attend four evening Board meetings a year, an annual away-day and to be a member of one Committee. Our Committees meet up to three times a year. At the moment our committee meetings tend to be over video, where Board meetings aim to be in person. In person meetings take place at Toynbee Hall’s home in Commercial Street, E1. Board and Committee meetings are held in the evening.

Each Board member serves for a three-year term. This will then be reviewed by the Board with a maximum nine-year term.

Our Board members are also active ambassadors for Toynbee Hall. This means attending and supporting events and taking opportunities to promote and develop the work of Toynbee Hall through networks and contacts.

Next steps and what to expect

We will be accepting applications until midday on 9th June 2025. Interviews will be held with two of our trustees (online) and a second stage with the Chief Operating Officer (in person).

This is an exciting time in our growth as we look to grow our governance systems, build on our successes and ensure we are a radical, dynamic organisation rooted in our anti-racist and anti-oppressive values.  We are looking to recruit 2 new trustees.  We are looking to diversify the experience and expertise of our Board, and we believe that there are people out there who have knowledge, skills and passion in different areas that will help SWWB. Areas for organisational development include:

· Embedding lived experience expertise into the design, delivery and evaluation of our work

· Developing our campaigning and strategic work

· Building up our social media and comms presence

· Stepping up our fundraising game

If you think you can help with any of these things (or something else), and you are interested in being a trustee, please get in touch, we would love to hear from you!

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit an Administration Volunteer for the Vale Royal and West Cheshire Group. Our Administration Volunteers are the linchpin for our local groups’ activities. They act as the first point of contact and they make sure all relevant information is circulated to other volunteers and members. And they play an important role in keeping our data and details up to date to comply with data protection legislation.

In this role you’ll develop your administration and organisation skills. Most importantly you’ll be help your local group run efficiently, so they can keep providing valuable services to our MS community. 

Time Commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.

Please apply online 

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Here’s 5 reasons you’ll love to volunteer in our shops:

1. It's fun

2. It's flexible

3. You'll learn and share skills

4. You'll be making a difference

5. You'll work with a great team

We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests.

Volunteering in the shop

The Chester Shop is a beautiful community hub with two floors of creativity and vintage treasures!

Our Chester Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.

It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.

Why volunteer with Save the Children?

In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.

Skills and experiences we seek

We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children.

We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.

What happens next?

After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related).

How to apply 

Express your interest on email via the apply button.

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests.

We have 250 local groups which play a vital part in supporting people affected by MS across the UK. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Group Coordinator for our Warrington and District group. As our local Group Coordinator you’ll take the lead in making sure your local group works as effectively as possible. You’ll recruit, induct and support other group volunteers to make sure your group’s activities meet the needs of your local MS community. You can see a video about one of our Group Coordinators here.

In this role you’ll be able to develop your leadership, management, communication, organisation and motivation skills. 

Time Commitment

We estimate this role will need around 5 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the Warrington and District area to carry out this role.

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.