Service manager volunteer roles in toxteth, liverpool

We offer a lifelong befriending service for adults with learning disabilities. Matching the skills and interests of passionate visitors with the specific hobbies and interests of the people we visit. Visitors visit six times a year and, in many cases, the visitor is the only person in someone’s life who isn’t paid to be there for them.

We’re looking for a kind, patient, and confident volunteer to spend time with a lovely gentleman in his early 60s who lives in Crosby. His previous volunteer has recently retired, and he’d really appreciate some friendly company again.

He has profound and multiple learning disabilities, and while he communicates in his own way, he absolutely lights up around people he trusts. He enjoys good food, classic 80s TV shows, and the comfort of familiar faces. Your visit would be a gentle check-in — sharing a cuppa, a chat, and simply being present.

This is a Check in visit role, meaning that your visits are likely to be short - on average 30 minutes or less. Some of the people we visit may be unable to communicate with words. Sometimes the person might choose not to meet with their visitor. Your visit is however very important, and these are some of the things you could be doing on a visit: • Checking in on their well-being and speak to support staff to get an update on how the person is doing • You might be able to bring a treat that the person enjoys, like chocolates or fruit. • Some people we support enjoy sensory experiences so items that will stimulate their senses can also help you create a sense of connection with the person you visit. Your volunteer manager will be happy to help you with ideas and suggestions.

As a Mencap volunteer visitor you will be:

• Friendly and approachable
• Accepting of others who might be different to yourself
• Reliable and patient
• Passionate about supporting people with a with a learning disability.

As a Mencap visitor you will:

• Have the opportunity to help make a difference to the life of the person you visit
• Receive a personalised volunteer induction and training
• Have agreed out of pocket expenses reimbursed
• Meet new people
• Get on-going support, and feel appreciated and valued

**About Mencap ** Mencap is the leading learning disability charity in England, Wales and Northern Ireland. We work with people with a learning disability and their families to challenge prejudice and change laws, and we directly support thousands of people to live their lives as they choose. We have an ambitious vision for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

Volunteering with us is YOUR opportunity to help us achieve this, whilst having the chance to develop your skills, meet new people and join a passionate and dedicated team.

Single Parents Support and Advice Services is a Charitable Incorporated Company with over 35000 members UK wide. 

Our charity founder and director, Nicola Booth, took the initiative to set up SPSAS in 2012, with the purpose to reduce isolation, loneliness, and to promote equal and fair treatment amongst Single Parents and their Children. We also aim to help, advise and support single / lone parents by giving them access to support and services that they normally would not be able to access for varied reasons. We try to eliminate the stigma attached to being a single parent in society, within all ethnicities across the UK. 

Our charity runs solely on donations and all members of our charity, including the director are currently working on a non-paid voluntary basis. Despite these hurdles, we feel we have made a positive impact with our services. 

We are looking for a solicitor or barrister to occasionally supervise our legal student advisors currentlystudying LPC/BPC. The role is based remotely

Key Responsibilities:

Your duties will include, but are not limited to, will include the supervision of students carrying out legal work, including some legal advice activity, 

Essential

·Be a qualified solicitor/barrister with experience of family law and various other laws;

·Have a valid practice certificate 

·Commitat least 1 day a week for a minimum 3-month period

·Have an enthusiasm for working with students;

·Have proven networking and public speaking skills;

·Be dedicated to providing a stimulating learning environment for students;

·Have a demonstrable commitment to pro bono, ideally through pro bono work or volunteering;

·Have an understanding of and commitment to the roles of both clinics and pro bono in the provision of legal services;

·Have excellent organisational and management skills;

·Have excellent verbal and written skills and ability to convey complex information in an accessible way;

·Be able to work under pressure and meet deadlines ;

·Be able to prioritise tasks;

·Be able to work as part of a team;

·Be able to use computer and information technology;

·Demonstrate enthusiasm, initiative and motivation

We hope we have caught your interest and very much appreciate it if you would agree to become a volunteer for SPSAS.

We are looking for a finance professional to join our engaged and friendly board as Treasurer, with specific oversight of the charity’s financial management. While day-to-day financial administration is carried out by employees or external providers, the Treasurer works closely with them and the Board to ensure sound financial governance. The Treasurer provides financial leadership, helps trustees understand the organisation’s finances, and ensures that the charity meets its financial and statutory obligations.

You will have a qualification in Financial Management, Accounting, or Audit, and a strong understanding of financial management in the voluntary or business sectors. Previous charity experience is not necessary, but a willingness to undertake training is essential (usually one day).

You will have the ability to communicate financial information clearly to those without financial expertise and be a strategic thinker, with the ability to balance financial scrutiny with broader trustee responsibilities.

Our board meet once a month (either virtually or in person in London) for around 90 minutes. We aim to have strategy days twice a year. You will meet with the CEO and Finance Manager once a month, and be available for ad hoc emails, advice. Trustees are usually appointed for a three-year term, which can usually be extended. 

We will provide access to training (typically one day) if you do not have direct experience in charity finance.

You will also bring a commitment to the values, aims, and objectives of the charity, and a desire to help children and young people who have experienced grief.

Orchards is looking for a reliable and organised volunteer to support our vision to see more women free from sexual exploitation. This role offers hands-on experience in the VAWG sector and the chance to contribute to the smooth running of our supported accommodation services.

Our Shop Volunteers raise money for the people we support with a Learning Disability. Do you have a few hours a week to spare and share your time with us?

Our retail roles are varied and fun. You could be sorting donations from the public, dressing our window or serving customers on the till. There are many people from different walks of life and it's a great way to get practical experience and to meet new people.

This role will take place on a weekly basis for a few hours We will try our best to be flexible around the best time for you, but also need to consider the store opening times and volunteer rota. It could be a weekday or weekend, morning or afternoon, our stores are usually open 7 days a week. We’d appreciate any time that you can spare.

Whilst in the store, you will help with activities based on the needs of the Store Manager. 

Tasks you could get up to whilst volunteering could include:

• Serving customers on the till
• Taking stock donations from the public
• Tagging and steaming stock for the shop floor
• Dressing the window displays
• Asking people to join us as a volunteer

As a Retail Volunteer you will be:

• Friendly and Approachable
• Reliable, Kind and Patient
• A good communicator (including listener)
• Willing to volunteer within guidelines and to take direction where necessary
• Accepting of others who might be different to yourself

As a Mencap volunteer you will:

• Make new friends and raise important funds for people with a learning disability
• Get reasonable out-of-pocket expenses in line with our policy e.g. travel
• Receive full Training and support
• Volunteer alongside other people
• Have a chance to give back your local community

About Mencap Mencap is the leading learning disability charity in England, Wales and Northern Ireland. We work with people with a learning disability and their families to challenge prejudice and change laws, and we directly support thousands of people to live their lives as they choose.

We have an ambitious vision for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

Volunteering with us is YOUR opportunity to help us achieve this, whilst having the chance to develop your skills, meet new people and join a passionate and dedicated team.

If you have questions about volunteering with Mencap, please don’t hesitate to get in touch with us.

The Opportunity:
Her Centre is seeking a dynamic Chair to help shape the future of our organisation
and lead our excellent board of trustees. This opportunity will involve working closely
with our CEO to drive change and ensure that our vital work continues to support
every woman in Greenwich who needs us. This is an exciting time of change, which
you will be embarking on with our CEO. You will be joining a dedicated board that
includes expertise from across the private and charitable sectors, the local authority,
and lived experience.

Our Work:
Greenwich has one of the highest rates of domestic abuse in London. Last year
alone, over 4,000 domestic offences were recorded in the borough: a shocking 35%
higher than the London average. Demand for our services has risen sharply: in 2017,
we received 321 acute high-risk referrals but by last year, this had more than
doubled to 780. The most common form of abuse reported is physical violence
(62%), followed by controlling and coercive behaviour (46%). However, the sad
reality is that many women face multiple and overlapping forms of abuse, including
sexual abuse and rape, threats to their children, financial control, and forced
imprisonment.
Last year, Her Centre supported nearly 1,000 women to find safety, seek justice, and
rebuild their lives. We also help children who witness abuse recover from trauma and
support teenagers facing exploitation or violence to recognise unhealthy
relationships and build self-worth. Her Centre is a safe and welcoming space where
all women are listened to and believed in an environment of trust and respect.
Please submit your Covering Letter and CV by Friday, 2 January 2026.

Role Description:
Board Chair

• Time commitment: 6-8 hours monthly. The HER Centre board meetings are hybrid

and currently held every two months.

• Location: Hybrid, in-person meetings at Clockhouse Community Centre, Defiance

Walk, London

Purpose of the role:
The Board Chair is responsible for leading the board, ensuring its effectiveness in
enabling the HER Centre to provide best-in-class service to HER Centre users,
providing strategic direction, and keeping the HER Centre as a leading agency
supporting women, particularly those in crisis due to abuse. The Board Chair focuses
the board on strategic matters, prioritising long-term goals and planning, including
approving the annual business, financial, risk, and operational plans. The Board
Chair also adheres to the Charity Commission's essentials of a trustee:
1. Ensure the HER Centre carries out its purpose for public benefit
2. Ensure the HER Centre complies with the governing document and law
3. Acts in the HER Centre’s best interest
4. Manage the HER Centre’s resources responsibly
5. Act with reasonable care and skill
6. Ensure the HER Centre is accountable
7. Reduce risk and liability

Main roles and responsibilities:
• Maintain high standards of governance, fostering transparency and ensuring the
HER Centre holds itself accountable to its service users and stakeholders.
• Ensure trustee awareness and compliance with legal and regulatory requirements,
including those set out in the constitution and the Charity Commission’s guidance
on trustee roles and responsibilities.
• Ensure that the trustee board annually reviews its structure, effectiveness,
delegations and key policies, and implements agreed changes as necessary.
• Manage trustee relationships to foster a positive board culture, including ensuring
the Board has the policies it needs.
• Liaising with the Board Secretary to arrange meetings and set agendas, and
chairing meetings to ensure these are well run and focused on delivering the HER
Centre’s work.
• Line managing the HER Centre CEO, by supporting, positively challenging and
holding them to account, including working with the Board to approve an appraisal
of the CEO.
• Act as a link between trustees, staff and the Service User Advisory Committee
• Act as a HER Centre representative and spokesperson as required
Term: Two years, renewable for a maximum of nine years.

Training and Induction:
You will receive an induction on the work of the HER Centre and meet the Trustees
and staff.
Payment and Expenses:
The Board Chair is a voluntary role. Agreed, out-of-pocket expenses will be
reimbursed.

The Media & Communications Director will play a pivotal role in developing communication strategies to enhance awareness and recognition of mountain rescue and the teams within the UK, and supporting internal communication to enable effective dissemination of information and news for Mountain Rescue England & Wales (MREW), supporting 47 active mountain rescue teams across the region. This voluntary position is responsible for devising and implementing a robust plan, working alongside a range of partners and colleagues.

Reporting to the CEO, the person will need to contribute to the MREW’s overall future strategy. There will be a need to understand the MR structure and to have the ability to work as part of the MREW Senior Management Team, and alongside trustees, liaison team, regional structure and local teams. 

Mountain Rescue England & Wales (MREW) is a voluntary organisation that provides mountain rescue services 24/7, 365 days a year, and offers support to communities during other crises. It consists of 47 independent volunteer search and rescue teams that operate across eight geographical areas. The organisation serves as the national body to represent the whole organisation, acting as an advisory body, linking with partner organisations and helping to standardise training and share information.

Objectives

 The overarching activities for this role are:

• Development of external communication to a wide range of outdoor enthusiasts and ‘new explorers’ taking an interest in the great outdoors. 
•  Leadership of a small team plus the wider Media and Communications Network (MCN) of MR volunteers to develop and deliver a Media and Communications Strategy and programme of activity
  • Publications and online communications (all social media)
  • Website development
  • Development of key messages, inc. support to MREW spokespeople (messages, materials and training) to enable effective stakeholder communications.
•  Leading and planning for effective reactive communications in challenging situations, including issues management, messaging and spokesperson briefing.
• Liaison with external partners (PR, Magazine Editor, Public Affairs), relevant media and stakeholders, including a process for responding to incoming enquiries and interview requests and a process for planning proactive media activities.
•  Development of key messages inc. safety messaging
• The development of effective Internal communications to support knowledge of MREW and to enable consistency of message from the family of Teams.
• Represent MREW at relevant external meetings.

Skills

• Strong written and verbal communication skills, with the ability to inspire and influence a diverse range of stakeholders.
• Strong relationship management skills, with the ability to foster trust and accurately represent MREW’s mission and goals.
•  Ability to work alongside colleagues and manage competing priorities.
• Creativity, imagination and intuition.
• Excellent communication skills, written and spoken.
• Good organisational and project management skills.
• An ability to develop, negotiate and work within a financial budget.
• A strategic approach to the reputational management of mountain rescue in England and Wales (at all levels).
• Knowledge and understanding of the various forms of media, including broadcast and print, digital and social, so as to be able to meet their differing needs and ensure that there is a clear process for the handling of approaches or enquiries to MREW from outside media organisations, agencies or individuals.

Personal Attributes

• The ability to lead and motivate a team that combines volunteer and professional roles and that covers a range of disciplines, skills and platforms.
• Capable of working under pressure, within constraints and meeting deadlines.
• The ability to build and maintain relationships, internally and externally, based on integrity and trust.
• The ability to delegate to others, engaging and involving appropriate support from the wider network.
• Strong personal creativity, imagination and intuition in dealing with challenges, opportunities and people.
• A proactive attitude, with the drive and enthusiasm to initiate and carry out projects to conclusion, involving others, on time and on budget.
• Resilience, particularly when faced with challenges, uncertainty and setbacks.

Management responsibilities:

• To contribute to the management of MREW through regular business meetings, ensuring that the media and communications aspects of activity are considered in planning and decision-making.
• To ensure all network members are treated fairly, in line with MREW policies and also its mission and values.
• To develop an approach to the sustainability of the Media and Communications function, including succession planning for key roles and the strengthening of the dispersed network.

We are looking for a motivated, self-starter with a proactive attitude, drive and enthusiasm to carry out projects to conclusion. You will need to demonstrate commitment to the mission and cause of the charity. 

Qualifications

• Essential to this role is an awareness of the internal character of MR and the external environment in which it operates, and an ability to identify and anticipate communications priorities.
• Practical experience in a media or communications management role is also desirable, for instance, such as journalism, PR, marketing, or online media.
• An ability to plan proactive media and communications activities and to develop ways of measuring their effectiveness.
• Experience of issues and crisis management, enabling anticipation and support to management and others on the development of plans, messages and position statements.

Additional notes

• To work with the CEO to plan for future activity and to ensure that a planned communications approach is developed.
• To ensure all committee members are treated fairly through MREW Equal Opportunities Policy.
• To work with other national teams to release internal communications, press statements and support campaigns as required.
• This is a voluntary role within MREW, elected annually; it is expected that the applicant will serve a term of 5 years, with a possible extension of a further 5 years if desired.
• Travel during the working day may be required, with occasional absence from home overnight, as meetings with partners, colleagues, and other stakeholders may cover a large geographical area. Out-of-pocket expenses can be reclaimed in line with the MREW Expenses Policy.

FareShare Merseyside redistributes quality surplus food to over 232 community-based organisations who are working with vulnerable people across the region and parts of North Wales. We are keen to expand our reach, actively looking to recruit charity members who want to help us in our Warehouse, Vans, and Kitchen.

Volunteering with FareShare Merseyside

Our volunteers are at the heart of our service, with an amazing team of almost 100 volunteers, who ensure quality surplus food reaches those most in need in all communities in our region.  As a thank you for their support, we hold regular wellbeing social events and offer pathways onto our employability program.

What will I be doing?

• Travelling with designated van drivers to deliver and collect food 
• Representing FareShare in a courteous and professional manner at all times
• Supporting drivers to carry out routine checks on the vans, taking responsibility for the vans throughout the day and reporting accidents or damage to the van or other vehicles 
• Supporting drivers to complete all relevant paperwork
• Planning routes, sorting food, picking orders, loading and unloading vans 
• Assisting with maintenance of the vans including cleaning 

What we need you to be:

• Minimum of 18 years old
• Good at map reading and/or able to use a Sat Nav system 
• Positive, friendly and enthusiastic about tackling food waste and/or food poverty 
• Able to perform physical tasks including lifting and loading 
• Good with numbers, identifying different foods, writing clearly 
• Able to work effectively and use your initiative in a fast-paced environment 
• Able to work well in a team and on your own
• Able to follow FareShare’s policies & procedures 
• Flexible – there may be times when we ask you to help on other projects/tasks 

What will I get out of it?

• Support and supervision from the Regional Volunteer Manager
• An induction and training for the role
• Reasonable travel expenses and a free lunch 
• A fun and friendly place to work 
• The opportunity to take on new challenges
• A work reference for those who have satisfactorily committed to at least 3 months 
• The opportunity to support a great cause and give something back to your community 

Thank you for your interest in volunteering with VoiceAbility,

About VoiceAbility

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations. 

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

Why Volunteer with VoiceAbility

Volunteering with VoiceAbility gives you the opportunity to make a meaningful difference in your community by helping others ensure their voices are heard and valued. The roles we offer are deeply rewarding and may challenge you in new ways. You’ll develop your communication skills, meet new people, and gain a greater understanding of others, while enjoying a sense of personal fulfilment along the way!

We ask for a minimum commitment of just 3 hours per week, but you’re welcome to volunteer for more if you’d like. Whether you're looking to give back to your community, learn something new, or simply enjoy connecting with others, we’d love to have you on board!

Relevant Person’s Representative (RPR) Support Volunteer - role is in Cheshire West

People in care homes should have a voice to communicate their needs wishes and wants. Some people need support with this, but don’t have friends and family available to assist them.  This means they’re entitled to have support from an RPR and volunteer, who are there to make sure they get the care they deserve.  Your role as an RPR Support Volunteer is to collaborate with the VoiceAbility RPR to make sure a person’s views are listened to when decisions are made about their care.

As an RPR Support Volunteer you might:

· Visit people in their care home, to make sure they’re getting the right care and support

· Talk with them about their feelings, thoughts and wishes

· Raise concerns

· Keep detailed notes and records

· Make a real difference to someone’s life

All volunteering will take place Monday to Friday between 09:00 and 17:00.  You will need to be over 18 years old and be living in the UK. Please note that there is no opportunity to volunteer at weekends or in the evening.

Safeguarding Commitment Statement

VoiceAbility are committed to safeguarding all clients who access our services. All Volunteers will be required to undertake a DBS check at the appropriate level and provide contact details for a minimum of two referees in line with our safer recruitment practice.

ED&I Statement

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact the Volunteering team for further options.

To find out more click “Apply Now”.

Our Shop Volunteers raise money for the people we support with a Learning Disability. Do you have a few hours a week to spare and share your time with us?

Our retail roles are varied and fun. You could be sorting donations from the public, dressing our window or serving customers on the till. There are many people from different walks of life and it's a great way to get practical experience and to meet new people.

This role will take place on a weekly basis for a few hours We will try our best to be flexible around the best time for you, but also need to consider the store opening times and volunteer rota. It could be a weekday or weekend, morning or afternoon, our stores are usually open 7 days a week. We’d appreciate any time that you can spare.

Whilst in the store, you will help with activities based on the needs of the Store Manager. 

Tasks you could get up to whilst volunteering could include:

• Serving customers on the till
• Taking stock donations from the public
• Tagging and steaming stock for the shop floor
• Dressing the window displays
• Asking people to join us as a volunteer

As a Retail Volunteer you will be:

• Friendly and Approachable
• Reliable, Kind and Patient
• A good communicator (including listener)
• Willing to volunteer within guidelines and to take direction where necessary
• Accepting of others who might be different to yourself

As a Mencap volunteer you will:

• Make new friends and raise important funds for people with a learning disability
• Get reasonable out-of-pocket expenses in line with our policy e.g. travel
• Receive full Training and support
• Volunteer alongside other people
• Have a chance to give back your local community

About Mencap Mencap is the leading learning disability charity in England, Wales and Northern Ireland. We work with people with a learning disability and their families to challenge prejudice and change laws, and we directly support thousands of people to live their lives as they choose.

We have an ambitious vision for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

Volunteering with us is YOUR opportunity to help us achieve this, whilst having the chance to develop your skills, meet new people and join a passionate and dedicated team.

If you have questions about volunteering with Mencap, please don’t hesitate to get in touch with us

We’re Foothold, and we’re looking for a new Honorary Treasurer.
Our Trustees play a big part in helping us to achieve our strategic objectives and meet the needs of those we’re committed to support: engineers and their families worldwide.
 

What will you be doing?

Our Trustees get together five times a year for a mixture of virtual and in-person meetings (four Board meetings and one training day with staff), as well as spending time before meetings reading the Board papers and preparing, totaling a commitment of 50–70 hours a year of their time.
They’re responsible for providing strategic direction and making key decisions to ensure we’re delivering on our objectives.
They serve on three Committees.

 

What are we looking for?

Financial and audit/risk experience (a recognised financial qualification is desirable) and strong knowledge of Statements of Recommended Practice, charity and company law and United Kingdom Generally Accepted Accounting Practice.
Experience gained as Trustee or Non-Executive Director in a similarly complex service-orientated  organisation.
Strong understanding and acceptance of the legal duties, responsibilities and liabilities of Trusteeship.
 

What difference will you make?

Being a Trustee can bring unique opportunities
Develop skills you wouldn’t necessarily build in other roles, learn from and work with people from all walks of life. On top of this, you’ll also:
use your passion to help build a brighter future for engineers and their families
play a big role in strategically leading our charity

FareShare Merseyside redistributes quality surplus food to over 232 community-based organisations who are working with vulnerable people across the region and parts of North Wales. We are keen to expand our reach, actively looking to recruit charity members who want to help us in our Warehouse, Vans, and Kitchen.

Volunteering with FareShare Merseyside

Our volunteers are at the heart of our service, with an amazing team of almost 100 volunteers, who ensure quality surplus food reaches those most in need in all communities in our region.  As a thank you for their support, we hold regular wellbeing social events and offer pathways onto our employability program.

Why we need you:

This role is vital to the work of FareShare, ensuring that food is safely delivered to our Community Food Members or collected from our food suppliers.  A standard driving licence is all you need to deliver our food once or twice a week to children’s clubs, homeless hostels and refuges in your area.

What will I be doing?

• Safely driving vans to deliver and collect food 
• Representing FareShare in a courteous and professional manner at all times  
• Completing all relevant paperwork  
• Planning routes, sorting food, picking orders, loading and unloading.  
• Carrying out routine checks on the vans, taking responsibility for the vans throughout the day and reporting accidents or damage to the van or other vehicles 
• Assist in the maintenance of the vans including cleaning

What we need you to be:

• Minimum of 18 years old and hold a full, clean driving licence
• Confident to drive a medium-sized van (experience is preferable) 
• Good at map reading and/or able to use a Sat Nav system 
• Positive, friendly and personable, able to interact well with different people
• Enthusiastic about tackling food waste and/or food poverty 
• Able to perform physical tasks including lifting and loading 
• Good with numbers, identifying different foods, writing clearly 
• Able to work effectively and use your initiative in a fast-paced environment
• Able to work well in a team and on your own  
• Able to follow FareShare’s policies & procedures 
• Flexible – there may be times when we ask you to help on other projects/tasks 

What will I get out of it?

• An active and sociable role
• Development of skills such as route planning, organising and communication skills
• Support and supervision from the Regional Volunteer Manager  
• An induction and training for the role  
• Reasonable travel expenses and a free lunch 
• A fun and friendly place to work 
• The opportunity to take on new challenges  
• A work reference for those who have satisfactorily committed to at least 3 months 
• The opportunity to support a great cause and give something back to your community 

The Africa Health Organisation (AHO) seeks to engage in bidding and tendering to deliver health and social care services effectively.  Our goal is to ensure sustainability and positively impact the lives of more people.  We want assistance in developing an ambitious strategy.

What will you be doing?

We are excited to announce an incredible opportunity for a talented Head of Bids and tenders to join our passionate team at the Africa Health Organisation (AHO)!  Since 1999, we've been dedicated to delivering health and social care to millions across Africa and the Diaspora, and now we're ready to further elevate our impact.

This year, we're embarking on a mission to broaden our funding strategy by incorporating bid and tender submissions.  Our goal is to engage with governments in Africa and the UK, the public sector, and the public, providing essential, practical, and emotional support to those facing chronic conditions.  We need a visionary like you to help us achieve our goals.

We're seeking a dynamic, experienced Head of Bids to develop and execute a winning strategy to secure the necessary financial backing.  There are numerous exciting possibilities ahead, including central government tenders, local and statutory opportunities.  We're eager to explore them all.

In this pivotal role, you'll plan and execute our bids and tender writing efforts, ensuring that our bid proposals not only shine but also come to life in meaningful ways.  If you're a bid writer who thrives on creativity and collaboration, we want to hear from you!  Additionally, you'll have the opportunity to inspire and mentor volunteers within our bid and tender team, making a positive impact together.  Join us on this exciting journey!

Key Duties and Responsibilities will include:

• Overall responsibility for delivering high-quality, accurate, compliant and commercially sound proposals on time, to budget, with inputs from key stakeholders.
• Responsible for the coordination and management of all Bid activities, for ensuring that Bid Plans are put in place and that all internal inputs are received promptly to meet Bid submission timescales.
• Responsible for the receipt, management, control and coordination of all external and internal information and documentation with respect to the enquiry and for the team acting as custodian for Bid documents, including all approved internal documentation signed by the Organisation.
• Responsible for compliance with all internal Bid policies and procedures and for passing internal and external audits.
• Contribute to the overall Bid strategy alongside other stakeholders.
• Responsible for the overall leadership of the team and ensuring that individuals within the team are given appropriate opportunities to grow and develop, and that the team maximises performance by creating and fostering a positive, can-do attitude and outlook on an ongoing basis.
• Responsibility to ensure that improvements are identified and those agreed upon are implemented continuously to support the growth and development of the team and those within it.
• There is a need to keep good records and to create and measure metrics on bidding performance to both review performance and drive continuous improvement in a key area of the business.
• Responsible for mentoring and training Bid Managers and Bid Writers to ensure they are up to date with bid requirements and improve their competence.

What are we looking for?

Education, Skills and Experience: Requirements

Essential:

• At least three years of experience in successfully leading teams within a bid environment.
• Proven track record of improvement and achievement - processes and people
• Keen understanding of numbers, spreadsheets, VOP/invoices, rates, cash flow, milestones, negotiations, and pricing audits.
• Ability to write strong proposals and experience as an estimator
• Excellent communicator (written and verbal) with local and international customers, and with an appreciation of cultural differences
• Ability to persuade and influence others
• Ability to lead team by example, with the ability to foster and maintain effective relationships with internal and external stakeholders
• Ability to work to deadlines
• Strong business/commercial acumen
• Keen attention to detail
• Commercially sound judgement
• Strong negotiation skills.
• Strong financial skills

Desirable:

• Leadership qualification (CMI or ILM)
• Experience with an integrated project management / ERP system (Enterprise Resource Planning)
• Experience in bidding roles in the Medical, Biochemistry, Biomedical, Public Services, Global Health, Humanitarian, NGOs, Public Health and Social Care industry
• MBA, Professional Qualification or formal leadership Qualification (CMI, ILM)

What difference will you make?

In this exciting role, you will lead the strategic process for winning new business through competitive bids, tenders, and proposals, ultimately elevating AHO's success. Your specialised knowledge of bids will enhance our win rates and maximise revenue by bringing clarity, quality, and coordination to what can be a complex, high-stakes journey.

Your primary mission is to boost AHO's tender win rates and strengthen our strategic advantage.  By diligently overseeing each step of the bidding process—from initial evaluation to final submission—you will significantly improve the quality and persuasion of our proposals, directly increasing our chances of securing valuable contracts.

You'll provide key insights to help AHO target the most promising opportunities by implementing a thoughtful "bid/no-bid" process.  This approach will ensure we focus only on lucrative and winnable contracts that closely align with our strategic goals, ultimately saving time and resources and allowing us to prioritise high-potential projects.

In this role, you will orchestrate a well-coordinated process that drives operational efficiency.  As the central point of contact, you will gather input from diverse internal teams—sales, finance, legal, and technical—ensuring everyone collaborates smoothly to meet critical deadlines.

As a leader, you'll elevate the quality of our bid content.  By overseeing the creation of compelling, polished materials, you'll ensure our final submissions are professional, cohesive, and error-free.  You will utilise a centralised content library containing valuable resources, such as case studies and CVs, to streamline efforts and enhance our proposals.

You will keep projects on track by developing detailed project plans and timelines, ensuring all tasks are completed on time—especially critical in the fast-paced environment of tender submissions.  Your effective management will ease colleagues' workloads, allowing the entire team to shine.

To foster long-term business growth, you'll create a wealth of knowledge around our tenders and bids. By conducting insightful post-submission debriefs and analysing feedback, you will capture invaluable lessons from both successes and setbacks.  This ongoing improvement process will enhance our bidding capabilities for future opportunities.

You also have the opportunity to enhance AHO's brand reputation by submitting well-organised, accurate, and compliant bids.  By doing so, you'll showcase our professionalism and reliability to clients, building trust and solidifying our credible standing in the market.

Strategic alignment is vital for sustaining consistent, stable business growth.  Together, we can make a remarkable impact on development.

Emmaus UK is currently undertaking feasibility work to consider the incorporation of an SPV which can become a Registered Provider of Social Housing on behalf of the Emmaus federation in the UK. This is an exciting prospect and would unlock significant potential to achieve our strategic objective to help more people.

To ensure that we are best positioned to pursue this opportunity we are looking to build the expertise of the Emmaus UK Board in:

· Housing Association/Housing Expertise or relevant regulatory expertise - providing strategic input as we develop the subsidiary and proceed with becoming a Registered Provider

· Legal expertise - ideally in a relevant field e.g. charity or corporate governance, housing, property, regulation etc

· Property Acquisition and Development - to support us with providing high quality services and managing sustainable growth

Joining the EUK Board at such a significant moment will enable you to play a key role in the future of Emmaus. You will be an integral part of developing the movement and central to making strategic decisions within EUK as the national body.

Further details:

Location: Home based online meetings.  Two annual face-to-face meetings

Reporting to: EUK Chair and board of trustees

Remuneration: This role is voluntary.  Any travel expenses will be reimbursed.

The attached applicant pack contains further details including the role description and more about Emmaus UK.

To apply, please email your CV and cover letter to the EUK Governance Manager the Email address can be found in the application pack.

The deadline for applications is Wednesday 31 December 2025.

Those shortlisted will be informed on Tuesday 06 January 2026 and invited to an interview conducted via Microsoft Teams on either Monday 12 January 2026 or Wednesday 14 January 2026. All applicants will be informed of the interview outcome by Friday 16 January 2026.