Service Officer Jobs in Cardiff, Wales
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Salary: £35,000 - £37,000 (35 hours FTE) depending on experience
Hours: Either Full Time (35 hrs) or Part Time (21 hrs) - Please specify preference when applying
Place of work: Flexible/Remote/Hybrid, plus a requirement to attend 4 x all staff days per year at our offices in Hatfield, Herts, and some additional conferences as required.
Join Our Team!
Do you want to work full time or part time?
As Health Services Lead at Crohn’s & Colitis UK, you will be integral in project managing the development of a new Healthcare Professional Online Education Programme. You will also work on a variety of other healthcare professional projects. This is a role that is both fulfilling and challenging. You will be supporting the Health Services Manager and liaising with both internal and external stakeholders, all with a view to improving the quality and the standards of health services for all people affected by Crohn's and Colitis.
Full details of the Job Description and Person Specification are found in our Recruitment Pack, available on our website
Benefits of working for Crohn’s & Colitis UK
- 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
- Pension scheme
- Flexible working options
- Enhanced maternity, adoption and paternity pay
- 24/7 Employee Assistance Programme
- Wellbeing programme
- Interest free loan for season tickets
- Cycle to work scheme
- Free parking and secure bike locks
- Training and development financial support and/or study leave
- Performance review and development scheme
About you
- You will have experience of supporting the delivery pf projects and programmes in a UK wide healthcare context.
- You will be able to develop and maintain a wide range of stakeholder relationships to ensure the partnerships needed to deliver our projects and programmes.
- A team player with great written and verbal communication skills.
What can you expect from us
Crohn’s & Colitis UK is a truly flexible employer. Getting the right person for the role is more important than where you live.
We value equality and want to make sure we get the best person for the job every time so want to hear from people of all backgrounds and with a range of experiences.
About us
We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.
A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.
Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2024, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!
How to apply
Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, so you’ll need to refer to the Recruitment Pack.
Please confirm if you are looking for a full time or part time role.
If you have any queries about this role, would like to have a conversation before formally applying, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact jthe email listed in the Recruitment Pack.
Closing Date: Monday 17th June 9.00am
Please note, applications will be assessed as and when they are received, and interviews arranged, so we may close the position before the closing date if a suitable candidate is found.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
We will not be accepting any contact from Recruitment Agencies or Media Sales
Please provide a supporting statement with your cv
We break taboos, drive pioneering research, bring people together & campaign to improve lives. We are leading the fight against Crohn's & Colitis
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Director of Service Transformation
Employer - Kids
Location – Remote work involving regular travel within England
Salary - c.£70,000
Hours - 36 hours per week (Flexible hours considered)
At Kids, we're midway through an ambitious five-year strategy aimed at enhancing, expanding, and innovating our family support services. Working hand in hand with disabled children and young people, we're advocating for systemic reform while seeking sustainable methods to deliver our services. Our remarkable team is already co-creating new services, leveraging digital platforms, and devising creative solutions to meet families' urgent practical and emotional needs. You'll lead efforts to uphold our exceptional service quality, driving the development of innovative support models that cater to families' evolving needs and can be financially sustained.
As our Director of Service Transformation, you will lead the exciting next phase of transforming our charity’s services to reach more disabled children, young people and their families. You will be responsible for sourcing and delivering contracts and partnerships essential for the charity’s sustainability by advancing our digital outreach and nurturing new partnerships and securing sustainable funds for innovative models of support.
What you will be doing as the Director of Service Transformation:
- Lead and execute services strategies and plans that extend and transform the impact and financial sustainability of the charity’s services and support for disabled children, young people and their families.
- Lead the design, development and sales of innovative new service models and the scaling of existing services.
- Work closely with the other executive directors and leadership team to achieve the generation of an annual financial surplus to reinvest in Kids.
- Ensure the quality and safe delivery of all Kids’ services.
- Ensure effective budget management underpins service development and delivery. Ensure contracts and tenders are commercially negotiated and regularly monitored. Work with colleagues to identify and achieve necessary margins on contracts and projects for financial sustainability.
- Inspire and lead a high performing services team; support colleagues to test, learn and adapt as the charity evolves and transforms its digital and in-person support offer.
- Be an inspiring, visible and collegiate leader and team player who works across team boundaries to help drive organisational change and nurture colleagues’ ability to perform at their best.
- Model and lead effective communications with all colleagues that bring to life the charity’s values and behaviours. Support colleagues to ensure Diversity, Equity and Inclusion principles and practice are evidenced in service design and delivery.
- Act as an ambassador for Kids on key platforms, carrying out media work as required; promote the charity’s products, services and work; and draw from services expertise to influence public policy and legislation relevant to disabled children and their families.
Essential Criteria – Demonstrated history of leadership in service provision, service evolution, or change management; adeptness in fostering relationships and/or experience in business development/sales.
Are you a proven leader with a passion for the power of practical support to unlock potential and transform lives? Are you a change-maker who will relish the challenge of finding a sustainable path to deliver fantastic frontline services?
Is this you? If so, get in touch and talk to us about being our next Director of Service Transformation.
The Good stuff/Benefits
- Join a company that truly cares about your wellbeing
- Enjoy an enviable annual leave package, starting at a generous 25 days and growing each year up to 30 days.
- Option to buy an additional 5 days holiday.
- Enjoy your entitlement to Bank Holidays.
- We've got your back with Maternity and Paternity Pay.
- Rest easy knowing you're covered with our Death in Service plan.
- Invest in your pension plan with the option to top it up knowing that Kids is also contributing 3%.
- Achieve work-life harmony with flexible hours tailored to your needs.
- Unlock exclusive discounts at hundreds of online retailers through our employee benefits portal.
- Spread the word and reap the rewards with our enticing "Recommend a Friend" scheme.
- Access confidential support and expert guidance 24/7 through our Employee Assistance Programme, helping you navigate both personal and professional challenges.
- Take care of yourself with Company Sick Pay which you are entitled to from your first day.
- 5 days of paid family/carers leave.
- Salary sacrifice schemes available
- Develop your mentoring skills by either being a mentor or signing up for our mentoring programme.
- Expand your horizons with Kids online learning platforms, offering a wealth of professional courses for your personal and career development.
- Apprenticeship programmes available for employees
- Benefit from a colleague engagement programme enabling your voice to be heard.
- Lean on us during difficult times with Bereavement Leave.
The client requests no contact from agencies or media sales.
Are you looking for an exciting opportunity and the chance to make a real and lasting difference for others? Join Kinship, Britain’s biggest charity supporting kinship carers.
Kinship carers are strong, capable and fiercely determined to ensure they get what they need to support their kinship family. And we want to support them to feel confident to do that.
Kinship is the leading kinship care charity in England and Wales. We support, campaign and raise awareness of kinship care and the issues affecting kinship carers every day.
Kinship care begins in crisis. A child whose parents are unable to care for them, for whatever reason. It’s frightening, confusing and heart-breaking. Instinctively, a loved one steps in – a grandparent, brother, sister, aunt, uncle or family friend. They are now a kinship carer, bringing up the children they love. It’s life changing and challenging raising children who’ve been hurt or neglected, but kinship carers do it anyway because they put the children first.
Kinship have been awarded funding from the Department for Education to deliver the first ever national training programme to support kinship carers in their caring role. We are at the start of that journey.
About the role:
Kinship are seeking to recruit experienced event co-ordinators with a whole range of skills and great energy to join our brand-new training team. They will be responsible for delivering this first ever programme of its type supporting kinship carers across England in their caring role.
As a pivotal part of the team, you’ll be supporting delivery of high-quality in-person and online training events across England. You’ll be the first point of contact for the team and be experienced and responsive in dealing with enquiries. You’ll be used to working with suppliers and have proven experience of planning, co-ordinating and supporting the delivery of large events. You’ll bring significant working experience of using Microsoft tools, and other platforms and technology including Zoom. You’ll have a positive, can-do approach and the ability to work with initiative, being curious and always thinking ahead to anticipate need and deal with issues.
Collaboration will be key to your approach, and you’ll be detail orientated and be great at managing your time and priorities, and working to consistently high standards. You’ll plan, co-ordinate and support the successful delivery of all our online and in-person events, including being available and involved as needed on site.
In this role, you’ll travel across England and may have overnight stays from time to time. We offer training and support to enable you to be successful in your role and we’re happy to discuss requirements if you have kinship caring responsibilities.
Please see the attached Training Officer job pack for more information, a full job description and details of our application process. Please note that Kinship reserves the right to close a recruitment campaign earlier than the advertised date where we have received sufficient applications.
If you think you can make a difference for kinship carers, have the experience and skills we seek and the drive and positive approach to succeed then we would love to hear from you!
Key responsibilities include:
- Providing highly effective project management and administrative support to the training programme, including supplier communication, coordinating programme logistics and delivery of all relevant general and financial administration tasks, e.g. scheduling meetings, providing agendas, writing briefings, minute-taking, monitoring expenditure and organising events, training and workshops.
- Being the first point of contact for the team, for both internal and external purposes, communicating effectively with kinship carers, internal training team, external delivery partners and other stakeholders to coordinate and confirm all training activity.
Essential requirements include:
- Proven experience in event planning and management. You will need previous experience being responsible for organising large events (over 50 people).
- Experience of developing and implementing administrative systems and processes that enable team effectiveness. You will need a minimum of 1 year’s administration experience.
Key dates:
- Closing date: Tuesday 28 May, 9am
- Interviews: w/c 10 June
Kinship are an equal opportunities employer. We warmly welcome applications from appropriately qualified people from all sections of the community and aim to promote diversity.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
CISWO is a national charity whose mission is to improve the lives of individuals and communities facing disadvantage due to the impact of the coal mining industry.
We are currently recruiting for a Grants Officer to support all aspects of our grant applications, collaborating with colleagues and our partners to develop and execute engaging applications to a range of funders in order to support the work with our client groups.
This is a great opportunity for someone with experience of writing content and developing applications to large and small funding bodies.
This role can be based in Rotherham, South Yorkshire or Pontypridd, South Wales.
As Grants Officer, you will:
- Secure income through funding applications to a range of large and small scale funders.
- Write high quality, compelling applications that are submitted on time and in line with funder requirements and eligibility criteria.
- Work with internal and external stakeholders to develop applications for funding and compile high quality content that is realistic, deliverable, and appropriately budgeted.
- Identify and obtain any support and advice required for the preparation, planning and management of funding applications.
- Develop information and guidance for internal and external stakeholders that supports the funding application process.
- Build and maintain relationships with funders to develop an understanding of the charity’s work.
- Identify new and existing funding opportunities that meet organisational priorities
- Maintain accurate monitoring and recording of data to evidence performance.
The essential qualities, skills and experience you will need to apply for this role:
- Experience of writing compelling, high quality funding applications to secure income from a range of funders.
- Experience of developing applications to major funders such as National Lottery, Sport England, central government and local authorities as well as smaller grants and trusts.
- Knowledge of various funders and ability to analyse and assess which opportunities are appropriate to consider.
- Skilled at presenting complex project information in a clear and engaging way.
- Exceptional communications skills, both written and verbal with the ability to produce concise, persuasive and engaging narrative.
- Ability to work independently and as part of a team and encouraging this in others.
- Confidence to represent the organisation with partner agencies, funders and colleagues.
- Exceptional interpersonal skills with the ability to work co-operatively with others.
Benefits Package:
- 29 days holiday plus bank holidays
- Generous pension
- Westfield healthcare
- Opportunities for career development and progression
Improving the lives of individuals and communities facing disadvantage due to the impact of the coal mining industry.
Job Purpose and Summary
- To provide strategic financial leadership through strategic planning and robust reporting to ensure financial sustainability and facilitate growth of the organisation in order to maximise impact, in line with charitable objectives.
- To act as company secretary and provide oversight of IT.
Responsible to CEO
Direct Reports 2-4 x Finance admin and 1 x IT
Location Remote, with minimum one day per week in office with team (location flexible)
Hours Flexible (as required to do job effectively).
% FTE 0.8 to 1.0 FTE
FTE salary range Senior Leadership Team Scale (£55-65k per annum)
Scope Across Bild Group (Bild, Bild Association of Certified Training and Restraint Reduction Network)
Key Responsibilities and Accountabilities
Responsible for:
- Financial oversight and leadership.
- Providing robust financial information to inform and improve operational management and decision making to further the charities’ objectives.
- Ensuring financial sustainability of the charity and facilitate growth and development to further charitable aims.
- Ensuring appropriate financial probity and controls in place.
- Financial planning including budgeting and forecasting.
- Financial reporting including monthly management accounts so that Directors and Trustees understand the financial health of the organisation.
- Financial compliance including with HMRC and Charity Commission.
- Facilitating Finance Sub Committee of the board, in coordination with Treasurer.
- Support Chair of Finance Sub Committee in providing assurance to the Trustees in relation to financial strategy, performance and financial sustainability.
- Effectively management of financial risks as part of organisational approach to risk management.
- Appraising the financial viability of plans, proposals, and feasibility studies.
- Monitoring and reporting on the financial health of the organisation.
- Oversight of and being responsible for the preparation and submission of all statutory financial accounts and returns.
- Ensuring effective Payroll function and Pension scheme.
- Effective procurement procedures to ensure services are best value for money.
- Ensuring effective financial audit.
- Maintaining positive and healthy cash position.
- Leading, with support from CEO, on commercial decisions including pricing.
- Identifying efficiencies to ensure the lean operation of the organisation.
- Timely completion of all Statutory returns.
Business:
- Act as Company Secretary supporting trustees to ensure all legal and statutory compliance with Charitable Articles and Charity Commission requirements.
- Oversight and continuous improvement of IT (and data) systems (with support from out-sourced IT support) to ensure efficient and effective workflow across the organisation.
- As business manager, lead on risk management and KPI dashboard reporting to trustees and Finance Sub Committee.
Person Specification
Qualifications
- Qualified accountant (CCAB/CIMA/ACCA) (essential)
Experience
- At least 5 years’ experience as an accountant (essential)
- At least 3 years’ senior leadership experience (essential)
- At least 3 years’ experience managing a staff team (essential)
- At least 3 years’ experience in registered charity OR health and social care (essential)
- At least 2 years’ experience of working at Board level (desirable)
- Significant experience of both accounting and financial management environment.
Competencies
- Proven ability to present financial information in accessible format.
- Proven ability to think and plan strategically and commercially.
- Proven ability to interpret financial reports and advise on any appropriate action required.
- Ability to communicate financial information clearly and accurately.
- Proven track record of facilitating growth and development.
- Proven track record of facilitating continuous improvement.
- Proven track record of successfully implementing new IT systems.
- Good understanding of IT systems including AccountsIQ (or equivalent finance systems) and Salesforce (or equivalent CRM system).
- Positive and solution focused thinking.
- High integrity and openness combined with commitment to good governance.
- Proven ability to develop positive relationships across the organisation and with external partners.
- Proven track record of effective collaborative and partnership working with CEO / Treasurer.
- Track record of effective leadership skills including as acting as a role model within an organisation, promoting positive culture and living the organisational values.
- A commitment to human rights and inclusion of people with disabilities.
- Demonstrate values congruent to Bild values.
Further information
- All staff at Bild are required to treat sensitive material confidentially and comply with data protection legislation.
- All staff working at Bild are required to read and comply with required policies, including health and safety policy.
- Job descriptions may be reviewed after 6-month probation and at annual performance review.
Application and Closing Date
Applications are invited by CV and covering letter.
Closing date is 5pm on Monday 27 May 2024
Equal Opportunities
Bild strives to be an equal opportunities employer. In working towards this aim no employee, or job applicant will receive less favourable treatment on the grounds of their role, gender, age, disability, race, nationality, ethnic or national origin, colour, sexual orientation, domestic circumstances, social and employment status, gender reassignment, privately held political opinion, trade union membership, religious or similar philosophical belief, or disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Bild is committed to ensuring all employees have fair and non-discriminatory systems for recruiting or accessing training to enhance the development or promotion of staff.
Job Title: Social Media Officer
Reporting to: Digital Marketing Manager
Location of work: Flexible. This post holder can be based in our London office or a hybrid approach working from home with office visits as required, we continue to seek to enable flexible and remote working. The role will involve some irregular travel throughout England and Scotland.
Contract type: Ideally full-time, 35 hours per week, although part time / flexible hours may be considered. The role may require occasional evening and weekend work
Contract Length: Permanent
Salary: £31,500
BACKGROUND
Magic Breakfast is a registered charity providing healthy breakfasts to children and young people in the UK who arrive at school too hungry to learn, and expert support to their schools. Over 200,000 children and young people are on roll at Primary, Secondary, ASL / Special Educational Needs Schools and Pupil Referral Units that the charity works with, in disadvantaged areas of Scotland and England. Providing breakfast ensures that children start their school day with the energy and nutrition they need to be able to make the most of their morning lessons. Magic Breakfast also undertakes research, and campaigns for long-term solutions to end hunger as a barrier to learning.
This is an exciting time to join Magic Breakfast if you wish to make a difference to the lives of children. We are expanding our team to meet the challenge of ending child morning hunger, both for now and for good.
JOB PURPOSE
As part of the Brand and Marketing team, the Social Media Officer will lead on social media strategy for the organization, working closely with teams across Magic Breakfast to develop and diversify our presence on social media. Through innovative, compelling content creation the Social Media Officer will raise awareness of our work and the Magic Breakfast brand. The role's aims are to reach and engage new audiences and to strengthen brand advocacy with exisiting target audiences.
KEY RESPONSIBILITIES
- Develop Magic Breakfast social media channels to grow an engaging environment for people with lived experience of childhood morning hunger and our wider supporter network.
- Develop and deliver effective strategies that optimise and grow our social media channels.
- Liase with both Magic Breakfast and corporate partners' design, PR and social media agencies to deliver effective and timely campaigns
- Monitor, improve (through testing and optimisation) and report on the performance and effectiveness of social media content and campaigns
- Write impactful and engaging social posts, sourcing approprtiate imagery and developing video content in collaboration with the Multimedia Producer.
APPLICATION PROCESS
A clear alignment with Magic Breakfast's values and mission will be an important differentiator between applicants. The successful candidates will be enthusiastic and energetic, bring integrity, be willing to commit time to the role, and be passionate about addressing hunger as a barrier to education.
While Magic Breakfast welcomes applications from everyone, to better serve its communities it has has identified that we would particularly benefit from: young people earlier in their careers, people who have lived experience of poverty, navigating socio-economic adversity or were eligible for free school meals, and people from a minority ethnic background
Should you wish to discuss the role before applying please email our People and Culture Team, hr@magicbreakfast. com
Shortlisting - 28th and 29th May
First interview - 4th and 5th June
Second interview – 11th June
The role
The research communications and engagement team at Breast Cancer Now makes breast cancer research accessible and engaging to everyone. Its aim is to highlight the value and impact of research and build continued trust and support for the charity.
You'll use your science communication expertise to bring our research to life. You’ll create content covering Breast Cancer Now’s research aims, progress, and achievements for a variety of channels including our social media, website, fundraising and print publications. You’ll work with members of the brand, marketing and communications teams, and digital teams to make sure research content is engaging and drives brand awareness and support.
About you
To succeed in this role, you’ll understand the impact of research and scientific communication for charitable organisations. You’ll be able to translate complex scientific information and tailor it to a variety of audiences. And you’ll use your excellent writing and verbal communication skills to interpret and present scientific and statistical information in creative and meaningful ways.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland.
Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you, whenever you need it.
Dedicated campaigners are here. Fighting for the best possible treatment, services and care, for anyone affected by breast cancer.
Why? Because we believe that by 2050, everyone diagnosed with breast cancer will live – and be supported to live well. But to create that future, we need to act now.
Job description and benefits
The job description and our attractive benefits package are available for you to download.
Primary location of role and hybrid working
This role is primarily based in our Cardiff/Glasgow/London/Sheffield office. However, our hybrid working model allows full-time staff members to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. In support of your application, you’ll be asked to submit your anonymised CV and a supporting statement. When applying please ensure you refer to the essential criteria on the person specification and clearly provide as much information as possible with examples to demonstrate how and where you meet the criteria. If you’ve got any questions regarding this role please contact Breast Cancer Now Recruitment Team in the first instance.
We’re committed to promoting equity, valuing diversity and creating an inclusive environment for everyone. This is for those who work for us, work with us, support us and who we support. EDI is core to the vision, mission and strategic objectives of our charity. This is being continuously adapted to the way we work. So, we all have a part to play in embedding and living our EDI values to translate our ongoing commitment to EDI.
Closing date 9am on Friday 24 May 2024
Interview date Week commencing 3 June 2024
Head of Commercial Services
Salary: £52,000 per annum, with competitive benefits package, and potential for ‘on-target earnings’, linked to performance
Contract: Permanent
Reports to: CEO
Hours: Full time (40 hours per week including one hour lunch break each day)
Start date: As soon as possible after 1st September 2024 (start date flexible but organisational need is from September)
Location: Home-based (travel costs paid for meetings)
Job Description
Waterwise is looking for a Head of Commercial Services. This is a new permanent role on our Senior Leadership Team, reporting to the CEO and specifically designed to deliver against the next phase of Waterwise’s journey – increasing our reach and impact on water efficiency both within and beyond the water sector. You’ll be leading and broadening our commercial offer, helping us drive even greater impact in water efficiency, and the income to support it, across the UK. You’ll refine our proposition and pricing of existing services, seeking opportunities to cross-sell additional services to existing audiences, as well as broadening our reach, engaging with completely new audiences and developing and shaping new commercial services aligned to new customer needs. You will have strong experience at senior level in driving commercial impact for good, and everything this involves in terms of income, growth, commercial strategy and delivery, and risk management. You’ll be working closely with our Board, and reporting to the CEO and the Board on finance and risk.
For full job description, person specification and details, download the candidate pack.
About Us
Waterwise is the leading independent voice in the UK for using water wisely, for the benefit of people and the planet. Our vision is that water is used wisely every day, everywhere, by everyone. We are the UK’s conscience on water efficiency, on behalf of people and the planet, and are experts in water efficiency policy, regulation, research, behaviour and campaigns. We are a happy and growing team, and our staff survey reflects that the CEO’s number 1 priority is staff wellbeing – followed in second place of course by water efficiency, our mission.
Benefits
This is a home-working position with travel for meetings. Our competitive non-financial benefits package includes the Four Day Week – 80% of contracted hours for 100% of contracted pay (we don’t work on Fridays). Other benefits at Waterwise include homeworking; a positive, values-based environment and inclusive culture where it feels safe for employees to say ‘no’ on grounds of workload; death in service benefit at x2 of salary; paid chartered and professional memberships; individual and team training budgets; maternity leave and adoption leave beyond statutory; and sickness pay beyond statutory.
Our Values
At Waterwise, we’re committed to driving equity and preventing discrimination at work and in the work we do. We know that simply having a diverse workforce is not enough. We want to create an inclusive environment within Waterwise and in our work and events, where everyone can contribute their best and develop to their full potential. We celebrate and value how different everyone is, and we work hard to ensure everyone is treated with dignity and respect. This aligns with our ‘People’ value that we will prioritise staff wellbeing, and will be an inclusive, kind and positive team.
You can read our Equity, Diversity and Inclusion statement on our website.
We want to ensure that our recruitment process is inclusive of and accessible for everyone.If you are interested in applying for a role with us and think you may need some additionalsupport or reasonable adjustments made to any part of the recruitment process, please get in touch.
For this role we particularly encourage applications from candidates who are likely to be underrepresented in Waterwise’s workforce. These include people from the global majority, LGBTQI+ people, and men.
The client requests no contact from agencies or media sales.
Compliance Officer
We’re looking for a dynamic and a highly motivated individual to join a new role in our Compliance and Data Protection team.
This is a remote working role and applications from individuals who are seeking flexible working options are welcomed.
Position: SIT33 Compliance Officer
Location: Home-based, UK Nationwide, however, occasional travel will be required as part of this role (may include team meetings or other work-related meetings)
Hours: Full-time, 35 hours per week
Salary: Circa £28,100 (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance to where you live)
Contract: This is a fixed-term contract for 18 months
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: Thursday 6 June 2024. We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview Date: Week commencing 10 June 2024
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Compliance Lead, the Compliance Officer will drive the development of an improved Compliance culture throughout the charity whilst ensuring that we adhere to all relevant regulations and laws.
Key responsibilities will include:
· Acting as a knowledge expert on compliance and promoting a culture of compliance within the charity in relation to data protection, fundraising and the provision of support services, by the provision of advice, guidance, internal communications and training.
· Assist in the development of new training materials and communications relating to Data Protection and Compliance including overseeing the relevant intranet pages.
· Help to review existing processes and policies and assist in the updating/development of these, along with tracking changes in the external environment that may have an impact on these policies and procedures.
· Overseeing, managing and responding to queries from the departments different inboxes including those for Data Protection, individual data rights requests and data breaches.
· Project managing a number of key actions from an external review of the organisation’s Data Protection practices.
· Assist the Compliance Lead and Associate Director of Legal and Governance in producing ad hoc and annual compliance reports along with any annual submissions to regulators, 3rd parties or external bodies.
About You
You will have experience in, or be able to demonstrate:
· Knowledge of Data Protection and willingness to learn in other areas of compliance
· Experience of working in charities, not-for profit or healthcare sector
· Experience of senior stakeholder management and confidence in communicating with senior stakeholders
· Strong organisational skills
· Desire to learn and develop skills and knowledge relating to data protection and compliance
· Strong sense of resilience and the ability to stay calm under pressure
· Ability to manage evolving priorities and ensure projects are delivered on time
· Accuracy and a keen eye for detail
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further
information on the role.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options are welcomed.
About the Organisation
Stroke Association. Rebuilding lives after stroke.
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
We’re working to improve the diversity of our team. Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.
We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities.
Every five minutes, stroke destroys lives. Help us rebuild them and join our team.
In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!
You may also have experience in areas such as Data, Data Compliance, Compliance, Data Officer, Data Compliance Officer, Compliance Officer, Compliance and Data.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Job Title: Volunteer Support Officer
Salary: £25,200 FTE
Working Hours: 35 hours per week (permanent)
Location: Homebased
Benefits: NCT membership with access to exclusive benefits, pension scheme, 30 days annual leave plus 8 bank and public holiday.
We are recruiting a Volunteer Support Officer to help support our 3,000 volunteers across the UK and Channel Islands. The postholder in this role will help NCT achieve its vision for volunteering, building strong more inclusive parent networks that boost the wellbeing of parents through warm, friendly, non-judgemental support.
About the role
This is a full-time role but we would be very happy to talk about flexible hours for the right candidate so please just let us know in your covering letter if this is something that you would like us to consider. This role will involve some evening and weekend work.
You will help by recruiting, supporting, and managing volunteers who deliver parent support and fundraising activities.
Responsible for supporting volunteers to organise and deliver parent support and fundraising activities this role is perfect for someone who loves variety in their work. Speaking to volunteers, developing new resources, thinking creatively, and improving processes are all a big part of this role.
We are looking for someone who is:
· Passionate about delivering a good volunteer experience.
· Great at communicating with a diverse range of people.
· Naturally curious and good at unpicking complexity.
· Willing to be brave and try new ideas or learn new skills.
We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.
We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity.We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process.
We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability.
The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.
Please visit our website for job description details.
Closing date for applications: Friday 31st May 9am
Interviews: w/c 3rd May
Propose start Date: 10th June
The client requests no contact from agencies or media sales.
This vacancy has arisen as the result of an opportunity to restructure. It is a new post to support the charity’s growth over the coming years. In the first instance it is a 12 months’ fixed term contract, but, dependent on the outcomes of the first year, it could develop into a further fixed term or permanent role.
What we can offer you: we are a small neurodiverse team that can offer you a supportive environment, flexibility, lots of professional learning and the satisfaction of making a difference.
Potential Plus UK Job Description
Job Title: Fundraising & Membership Officer
Reporting to: Chief Executive Officer (CEO)
Salary: £27,560 (35 hours pers week)
Flexible working: in the Milton Keynes office, home-working and/or hybrid-working to be agreed with CEO
Contract: 12 months’ fixed term in the first instance
Main objectives of the role
Please note: these will be confirmed on appointment and reviewed annually
- Securing funds from a variety of sources to support services offered to families to meet our strategic objectives and the long-term sustainability of the charity.
- Building and maintaining relationships with a range of individuals and organisations to support the fundraising activities, promote the mission of the charity and improve the visibility of, and understanding about, Potential Plus UK.
- Coordinating the membership messaging and leading the analysis of data to promote the support of the charity and its cause, and maximise potential income, through membership.
Main responsibilities for all employees
- To keep up to date with statutory and best practice in safeguarding and child protection procedures, ensuring that all members of the charity’s community are aware of these, understand their roles and are confident to take action as needed.
- To liaise effectively with colleagues, parents, schools, colleges and young people to secure excellent outcomes and well-being for young people with high learning potential.
- To support and implement the strategic aims and all aspects of policies and procedures.
- To develop best practice in the provision for all high potential learners, including the disadvantaged and disengaged, those with dual or multiple exceptionalities, and English as an additional language, and children from minority groups.
- To model high standards of professional behaviours and attitudes at all times.
- To identify the professional learning you need to achieve excellent outcomes, and to monitor the impact to ensure you excel in the role.
Main responsibilities for the Fundraising & Membership Officer
Fundraising
- Support the setting of the charity’s fundraising targets through the research and review of both external and internal fundraising activities.
- Maintain an up-to-date database of the charity’s fundraising activities and campaigns.
- Collate the agreed metrics (including income and expenditure) and report on a weekly basis.
- Participate fully in the generation of fundraising ideas and activity selection.
- Design, prepare and implement the agreed activities and campaigns, which are likely to be varied in nature and might include dedicated fundraising events, grant applications to support families in disadvantaged socio-economic groups, and legacy generation.
- Recommend changes and updates to the activities and campaigns based on testing and evidenced data.
- Evaluate and report on the effectiveness of fundraising activities and campaigns, including both income and impact.
- Establish and maintain positive relationships with both new and existing individuals and organisations, such as member alumni and grant-making trusts and foundations.
- Lead on stewarding the support of donors, funders, ambassadors and influencers through regular communications and feedback on impact.
- Create and submit monitoring reports to funders that are both timely and of high quality.
Promoting the Charitable Aims of the Charity
- With marketing support as needed, create effective messaging to be shared externally and with existing members to engender a sense of belonging to the high learning potential community, together with an understanding of its rights and its potential positive impact on society, with the aim of creating a desire to support the charity now and on an ongoing basis.
- Work with the Community Information Coordinator to utilise all appropriate opportunities to convey these messages.
Membership
- Design and coordinate an effective system to enhance the membership offer and improve membership renewal and retention.
- Work with the administration and community teams to ensure that the journey from interested party to becoming a member and from member to retained member is compelling and framed coherently and that systems are in place to effectively implement this.
- Work with the Community Information Coordinator on campaigns and strategies to reach new members, engage with existing members and retain existing members.
- Have a thorough understanding of the membership database, collate information and monitor, evaluate and report on all aspects of membership performance.
- Design and coordinate regular market research, including competitor analysis, to identify member/stakeholder needs, to support the rationale for the development of new member/community products and services, and to liaise with and advise other teams in the organisation as appropriate.
- Analyse and interpret marketing and social media performance.
- Identify opportunities for engagement of the membership and the wider community.
Other
- Undertake any other duties that may be reasonably required.
Our mission is to discover young people’s potential, nurture their gifts and talents, and support them to succeed and thrive with confidence.
The client requests no contact from agencies or media sales.
We are looking for a Welsh speaking Funding Officer to join our team in Wales. This is a permanent, full-time post (open to a conversation on flexible working and job share)
Depending on your location and preference, you will be based in either the Cardiff or Newtown office. You are welcome to be based in the office full time, or a combination of home and office working. You will need to travel within Wales to work with community groups and charities, and to other offices across the UK to work with colleagues.
As a Funding Officer serving our Mid & West Wales region, (Bridgend, Carmarthenshire, Ceredigion, Neath Port Talbot, Pembrokeshire, Powys and Swansea) you will:
- Assess requests for funding and manage grants using local knowledge, best practice, thematic expertise, and the experience of customers and stakeholders to improve our grant making and inform our decision making. By working closely with people and communities, you will understand what matters to them and where our funding can make the biggest difference.
- You will be responsible for supporting local people and communities in Ceredigion, and have a strong understanding of our vision, being able to adapt your approach to the wishes of the people you are working with.
- You’ll also need to support our stakeholders, helping them to make connections that will help them achieve their goals.
- You will be responsible for the pipeline of projects in Ceredigion, understanding and responding to the different needs of our customers by providing advice and considered feedback, and be willing to have challenging but constructive conversations.
- Funding Officers will ensure our grant management and assessment play an effective part in contributing to the Fund’s knowledge and learning as a grant maker.
- You will manage your own caseload, liaise with grant recipients, undertake project visits, identify and manage risk, supporting organisations to deliver their projects and measure their impact.
To meet the requirements of the Welsh Language Standards and our Welsh Language Policy, this post is Welsh essential.
Interview Date: Week commencing 3 June 2024 – virtual
Location: Wales - Cardiff or Newtown office including Hybrid Working (home working and working in community).
On application, please align your supporting statement to the criteria below
Essential criteria
- The ability to communicate in Welsh fluently (spoken and written).
- Ability to analyse information, including financial data and project plans in order to make written funding recommendations to decision-makers.
- Understanding of strengths-based approaches to working with people and communities in Ceredigion.
- Remain calm under pressure and handle multiple and competing priorities, supporting others when needed.
Desirable criteria
- Understanding of great customer service.
- Knowledge of the wider funding context
- Ability to learn from our funded projects and share that learning for the benefit of the wider organisation.
- Confident in presenting to external audiences.
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
This Role is Homebased with Regular Travel to Brighton, Dover and Greenwich and Occasional Travel to Birmingham for Team Meetings.
Are you a communications professional looking for an exciting and rewarding new role? Apply for the Regional Communications Officer job vacancy at homelessness charity Emmaus UK.
About Emmaus
Emmaus is a secular organisation supporting formerly homeless and socially excluded people by providing a home for as long as it is needed, meaningful work experience in a social enterprise and a sense of belonging and community. There are currently more than 30 Emmaus communities and groups in the UK stretching from Glasgow to Dover and Norfolk to South Wales, collectively supporting more than 850 people. We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.
About the role
The Regional Communications Officer role is an exciting, varied position working with Emmaus communities located in the South East region of the UK to increase their profile and engage supporters.
You will work closely with the Emmaus communities in your patch to identify their communications needs and plan and deliver a mix of work to help achieve their goals. As part of a wider team, you will also share ideas and draw on each other’s experiences to maximise PR, digital and communications opportunities.
A typical working week within this role can include:
· A weekly meeting with other Regional Communications Officers to catch up and share ideas and work of interest
· A visit to an Emmaus community to conduct interviews and capture photography and video
· Writing and sending press releases
· Scheduling social media content
· Creating graphics and marketing materials using Canva
· Updating community websites using WordPress
This is a part time position working four days per week (30 hours), Monday to Friday.
Within this role, you can be based at home or in an Emmaus community. Wherever you are based, maintaining positive relationships with a wide range of stakeholders is vitally important. The current patch for this role is Emmaus Brighton & Hove, Emmaus Greenwich and Emmaus Dover. Regular travel to these three communities will be required (usually one community visit per week). Travel to team meetings, usually held in Birmingham, and other locations will also be required on occasion.
Who are we looking for?
We require someone with a strong skillset and at least two years’ experience working in a busy communications, public relations or marketing role. Although not essential, knowledge and understanding of homelessness and the charity sector would also be an advantage.
Creativity and passion are a must. You will have a broad range of communications skills, love seeing your creative ideas come to life and keen to develop your skillset within a national homelessness charity.
This is an exciting and rewarding role for someone who thrives working with different people and communities. The successful applicant will be well organised and able to juggle multiple projects, relationships and campaigns.
If you’re passionate about making a difference and seeing a long-lasting impact, then this is the perfect time for you to get involved with Emmaus.
What we offer
· Salary: £27,972 to £30,352 per annum pro rata
· Working hours: 4 days per week (30 hours), Monday to Friday
· Contract: Permanent
· Pension: Stakeholder pension with employer contribution
· Annual leave: 25 days & bank holidays pro rata + 3 concessionary days leave
· Training & development: Individually tailored induction. Ongoing training and development
· Volunteering: 2 days allowance each year
· Employee assistance: 24/7 employee assistance scheme is available
· Flexible working: Options available, subject to the requirements of the role
· Life assurance: Death in service lump sum of 3 x salary
To apply
To apply for this role, please complete our application form and equal opportunities monitoring form and email us.
Email address is in the application pack.
Please ensure you refer to the job description and person specification when completing your application form. CVs and posted applications will not be accepted.
The closing date for applications is 10am on Monday 20 May 2024.
Those shortlisted will be invited to an interview conducted via Microsoft Teams w/c Monday 27 May (excluding the bank holiday). If selected for interview, you will be asked to share examples of your past communications work and to conduct a short pre-prepared task based on information we provide. We will also share themes for discussion at the interview in advance.
If you would like to arrange an informal discussion about the role, please email us.
Email address is in the application pack.
Equal Opportunities
Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristics, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.
To ensure fairness and consistency in selecting the best candidate for our roles, all applications are anonymised until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About us
REMAP is a unique national charity. It brings together two groups of people: volunteers skilled at making things and disabled people who need specialist equipment. Each year, around 3,000 pieces of custom-made equipment help transform the lives of disabled people.
REMAP’s army of ingenious inventors designs and makes equipment for young and old alike and then provides it free of charge. The aim is always to help people achieve quality of life, filling the gap where no suitable equipment is available commercially.
With an exciting new strategy that will continue to place the client at the heart of our work, we seek an experienced charity sector Operations Manager to help us deliver on our mission and vision.
REMAP is an organisation that encourages its team members to contribute their thoughts and ideas actively and work together to achieve its aims and ambitions. You will be given the space to work autonomously but with the support of your colleagues and line manager when you need us. You can work to your strengths and share your successes and learning with the broader team, who will, in turn, look to share their experiences and learning.
The Role
The Operations Manager's role is critical to the charity's long-term sustainability and is pivotal in ensuring that we remain relevant and necessary.
This is an internally focused role in our service delivery, covering clients' and volunteers' journeys. You will be part of the management team, ensuring the smooth and efficient delivery of our central team's support to our network of branches.
We seek someone passionate about providing a quality service to everyone and who is not afraid to drive change and improvement. Experience in being part of a team delivering a change programme that involves volunteers is essential. You must demonstrate that you are a resilient, strong team player with an eye for detail and excellent people skills. You will thrive in a busy environment and have a positive ‘can do’ attitude.
As a small charity, the role will require balancing practical tasks with strategic planning and management. Building on what has already been done, you will work directly with the CEO and the Strategic Programme & Change Manager to help develop REMAP's operational structure and support its day-to-day operations.
About You
We want you to bring relevant experience, passion, dedication, creativity, and flair to our work.
To be considered for this role, you will have demonstrable experience in a similar position and be comfortable working with a diverse range of volunteers/people. As a self-starter, you can work at pace and quickly assess and deliver to changing priorities in a busy remote team. You will have excellent interpersonal skills, be able to coordinate multiple tasks/activities and have the flexibility to respond to changing demands.
You will be proactive, enthusiastic, and excited about joining an organisation with ambitious plans to future-proof its services and reach more disabled people. Experience working in a remote environment is highly desirable.
Terms & Conditions
Place of work: Fully remote, with occasional 2/3 nights away for year-round events.
Working Hours: 37 hrs—a minimum of core hours from 10 am to 3 pm Monday through Friday must be met.
Salary: £35,000 – 40,000, dependent on experience
Holiday entitlement: Begins at 25 days per annum, in addition to public holidays.
To apply, please send your CV and a separate cover letter of no more than two A4 sides, setting out how you meet the person's specifications.
We are a Disabled Confident employee.
Please attach a personal statement ( no more than 2 pages long) outlining how you meet the Job Description and Person Specification.
Candidates who fail to follow the instructions will automatically be screened out of the selection process.
REMAP exists to improve the quality of life for people who experience short or long-term disability through infirmity, illness or ageing.
The client requests no contact from agencies or media sales.
The Ripple Pond is a charity that supports adult family members of physically and/or psychologically injured British Armed Forces personnel and veterans. Many of these individuals and family members are hard to reach and often isolated.
Your role will be to ensure that more and more of the military community, professionals and other interested parties know who we are and how to access our support.
You will also help to organise our exciting programme of online talks and activities for our Members (service-users) to help ensure they are well-informed, involved and feel part of a supportive community. Making sure that Members are always involved in generating ideas and production.
We are looking for someone who is dynamic and determined, but you also need to be invested in our mission as a charity and care about people.
This role is about;
• working with a wide range of groups and individuals to help raise awareness of the charity and to create opportunities to identify new Members (service users);
• being responsible for networking, identifying, and establishing partnerships with key individuals and organisations and nurturing existing relationships;
• developing and rolling out strategies to engage with hard-to-reach and isolated military carers and families;
• coordinating a range of activities (mainly online) to deliver information to Members, potential Members, referrers, and other stakeholders. These will include online talks from staff, Members and other “subject matter experts”; and
• helping to ensure the charity continues to understand the developing needs of its Members.
Although the role is home-based, you will not be working in isolation; you will be supported by the managers and workforce.
All our staff are home-based, and we maintain a strong caring culture of teamwork, mutual support and promoting wellbeing at work.
You may be exposed to traumatic narratives from our Membership, for many this is a reality in their lives. We do provide an extensive framework of clinical and managerial support but you do need to be an emotionally and psychologically resilient individual.
The selection process:
• Applications close: Sunday 19th May 2024
• Long-listing:
• Selection Task sent to Long-Listed candidates: Wednesday 22nd May
• Deadline for return of Selection Task: Sunday 29th May
• Short-Listing
• Online Interviews (via MS Teams): Friday 7th June
As you can see above, if you are shortlisted, you will be sent a selection task.
This task will involve you preparing a plan to engage with a hard-to-reach sector of the UK Military Communities. The identity of this community will be provided with the tasking briefing.
The Intention of engaging with this community will be to:
• Raise awareness of The Ripple Pond and its services with this community.
• Increase our understanding of this community’s needs.
• Increase the charity's Membership (service users) from this community.
We wish you luck in your application
The process:
• Applications close: Sunday 19th May 2024
• Long-listing:
• Selection Task sent to Long-Listed candidates: Wednesday 22nd May
• Deadline for return of Selection Task: Sunday 29th May
• Short-Listing
• Online Interviews (via MS Teams): Friday 7th June
Supporting adult family members of physically or psychologically injured British Armed Forces personnel and veterans