Service officer jobs in chigwell, greater london

The Support Services Co-ordinator provides the key interface between those looking for support and the resources at Lupus UK. 

This is a new role. We have identified the need for a specialist role leading on the delivery and development of our support services, including recruiting and training volunteers to deliver those services. The aim for this role is to create a fully responsive support service for the UK wide lupus community.

About Twins Trust

Twins Trust is at the heart of the multiples’ community, supporting families with twins or triplets, influencing the healthcare system and campaigning on behalf of our community.

Multiple birth families face unique challenges and we’re there for them, every step of the way. With over 40 years’ experience, we tailor our services to our families’ needs. 

Twins Trust has over 15,000 members who access our amazing community, information and courses and exclusive discounts.

Fundraising Officer

This is an exciting opportunity to join an ambitious and talented fundraising team

We are looking for an experienced Fundraising Officer to join our small and friendly fundraising team. You will support the High Value Partnerships Manager and Community Fundraising Manager, both of which are already well-established income streams with lots of great potential. It’s a great opportunity to work across varied income streams including Corporate, Trusts & Grants, Community, Fundraising Events and Individual/Regular Giving.

Contract: Permanent
Hours:  37 hours per week (negotiable for the right candidate)
Flexibility: We are a flexible employer and most of our staff are juggling things (including caring for multiples!) We are great at making jobs work around life.
Salary: £24,000 - £27,000
Reports to: Community Fundraising Manager  
Work location: Hybrid/remote. Office space in London Bridge, although entirely remote option is fine. Travel to partner meetings/events will also be required.
Closing date: Midnight Friday 13th June
Interview dates: First-round interviews will be virtual and take place in mid June

Purpose of the role

• Reporting to the High Value Partnerships Manager you will provide support across our two priority Fundraising streams – Community Fundraising (Community, Events and Individual/Regular Giving) and High Value Partnerships (Trusts, Grants, Corporate and Sponsorship).
• Conducting prospect research (Corporate and Trusts/Grants) creating a pipeline of targeted opportunities, and submitting applications for lower level funding
• Providing excellent relationship management to those in our community who fundraise for us, whether that’s as a Regular Giver or Marathon runner
• Providing support to the Manager planning Fundraising Events, recruiting participants, attending and cheering on our fundraisers and thanking our supporters
• Accountable for delivering our annual raffle and ongoing Lottery programme
• Support the wider Development team with admin relating to Fundraising

Ideal candidate

The ideal candidate will have experience either in supporting the delivery of High Value partnerships or Community Fundraising. They will be able to demonstrate how they have researched partnerships and/or submitted funding applications, providing excellent stewardship and creating meaningful partnerships that lead to long term support for the charity.

Person specification

Essential

• Experience of donor stewardship
• Excellent relationship building skills
• Ability to research and find vision aligned funders
• Ability to project manage the delivery of partnerships and/or events
• Excellent writing, communication skills and attention to detail
• Able to collaborate with a team of various disciplines or work independently as required
• Ability to multi-task and manage several different priorities at once
• Enthusiasm for the issues we work on

Desirable

• Working understanding of admin processes relating to fundraising
• An understanding of GDPR in relation to fundraising
• Experience working in a CRM (Microsoft Dynamics experience a plus)

We are seeking a Head of Services to lead our Youth Work and Day Centre provision at NHYC. This is an exciting time to join the organisation as we prepare to launch our new five-year strategy. You should be a thoroughly organised individual with extensive experience and expertise in operational service delivery. You should be capable of balancing strong attention to detail with the ability to think strategically, and be flexible to respond to changing demands. You should be an inspirational leader, able to motivate a diverse staff team to deliver consistently high quality services to young people. 

• Salary: £46,800 to £52,000
• Deadline: Midday Thursday 19 June

For more information on the organisation and role, please click 'Apply'.

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. 

Together, let’s commit to change for kinship families.

About the role

Funded by the Department for Education, the National Peer Support Service for England is a game-changing service that creates a sustainable and life-changing legacy. It builds on Kinship’s 10 years of experience in developing peer support groups and over two years of delivering a national service that has set up 145 new groups.

This role is community-based and focuses on engaging kinship carers, bringing them together to form peer support groups, and supporting them to achieve independence at which point they will receive ongoing support from our national Hub.

You will do this by working with local authorities, schools, other charities and community groups. Arranging information events such as coffee mornings to engage kinship carers. You’ll create a welcoming, inclusive, and supportive community for kinship carers, building belonging, resilience, and empowerment.

About you

We are seeking a dynamic person located in or close to Greater Manchester, and willing to travel into priority areas across the North West of England who possesses the drive, passion, and skills to: 

• Establish new peer support groups across a diverse range of communities 
• Supervise a small team of Peer Support Development Officers 
• Demonstrate the energy and enthusiasm required to inspire yourself and your team to achieve key targets and objectives 
• Work collaboratively within the Peer Support and Community Team, as well as throughout the broader organisation, to ensure the delivery of safe and effective support services for the kinship community
• Support the sustainability of existing Peer Support Groups, taking the lead from the Hub (our network support Team)
• Keep precise records to create reports, extract learning, and share key insights throughout Kinship, enabling the organisation to enhance our services and products continuously

In the role of Senior Peer Support Development Officer, you will be instrumental in ensuring the delivery of a high-quality, consistent, and sustainable peer support service that has a significant impact on the lives of kinship carers. 

You should have experience in developing and maintaining meaningful relationships with various community-based stakeholders such as local authorities, health services, schools, charities, and kinship carers. You will need to understand the key success factors involved in establishing and developing new in-person groups in areas of high need, as well as how to support existing groups in their journey toward sustainability.

An essential requirement of the role is to be a driver with access to a vehicle for work purposes.

Essential requirements include:

• Experience of team leadership or line management and supervision of a small team and managing performance to deliver targets effectively.
• Proven experience in reaching and establishing strong relationships with hidden or underserved communities in person.
• Experience developing peer support communities.
• Proven experience of recruiting, managing, training and supporting volunteers in community settings with an emphasis on understanding and working with vulnerable volunteers.  
• Proven experience of ensuring outcomes and impacts of services is evidenced through high-quality data collection.  
• Evidence of delivering training/support to volunteers, 
• Strong facilitation skills and essential experience of peer support or user led groups with charity beneficiaries.  
• Understanding of safeguarding particularly around vulnerable families.  

What we’ll offer you 

Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time) as well as a generous pension scheme. We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

This is a fantastic time to join a supportive and well-established team within an organisation with rapid growth ambitions. This role will be what you make it and we’re looking for someone to seize this opportunity!

How to apply

Please apply via Charity Job with your CV and a cover letter of no more than 2 pages for the attention of Deborah Fox. Please include your notice period and earliest availability to start in your cover letter.

• Application deadline:      11.59pm, Thursday 26 June 2025
• First interview:                 We will hold ongoing online first-round interviews as we receive applications. Final interviews will be held face-to-face in Manchester on Thursday 3 July 2025

Kinship reserves the right to close applications early on receipt of sufficient applications. Apply early!

Business Development Officer – London, South East and East of England

Role purpose:

1. Retain and grow relationships with existing centres through tailored engagement strategies that drive programme registrations and increase impact. 
2. Identify and convert new opportunities through proactive outreach, lead generation, and effective nurture tactics to deliver new business income. 
3. Deliver excellent customer service, ensuring a high-quality centre experience that builds trust and long-term loyalty. 

Key responsibilities:

Retain and grow existing centre relationships 

• Manage a portfolio of existing centres, ensuring regular and meaningful engagement aligned to their needs, delivery patterns, and growth potential. 
• Deliver against annual centre income targets by supporting centres to continue and expand programme delivery. 
• Develop and implement tailored engagement plans that reflect sector priorities, sector and programme maturity, and centre feedback. 
• Analyse Business Intelligence (BI) dashboards to identify retention risks, spot growth opportunities, and respond to trends with proactive support. 
• Coordinate requalification conversations and re-engagement activity to sustain long-term partnerships. 

Generate and convert new business 

• Identify and research high-potential leads across your allocated sectors (e.g., secondary, FE, community) using BI and CRM insights, sector intelligence, and marketing-generated activity. 

• Plan and deliver proactive outreach activity via a Sector Development Plans. 

• Build and maintain a personal pipeline of prospects and log progress regularly updating conversion insight and forecasts. 

• Support new centre onboarding, from initial conversations through to registration and early delivery support. 

• Collaborate with Marketing on lead nurture campaigns, sales funnel activities, and content that targets sector-specific priorities. 

Deliver outstanding customer experience 

• Serve as a primary point of contact for your centres, responding promptly and professionally to queries, issues, and feedback. 

• Ensure every interaction reflects the Leadership Skills Foundation’s values. 

• Maintain consistent and accurate records of communications, registrations, and engagement history. 

• Support customer feedback collection and contribute to the analysis of satisfaction and improvement opportunities. 

• Champion a customer-first mindset and share insight to improve performance against our customer experience objectives. 

Use data and insight to drive decisions 

• Regularly review and report on programme performance, income data, and registration trends for your assigned centres and sectors. 

• Use BI dashboards and management reports to inform your planning, prioritisation, and stakeholder engagement. 

• Report on your own progress against KPIs and contribute to departmental performance reviews and forecasting activities. 

Collaborate across teams and support innovation 

• Work closely with key teams to coordinate campaigns, messaging, and respond to customer feedback. 

• Feedback insight from centres to inform programme development and sector-specific improvements. 

• Contribute to team planning meetings, training sessions, and department-wide initiatives. 

• Support the induction of new team members and contribute to a collaborative, learning-focused team culture. 

Skills, experience, and knowledge

Essential 

• Previous experience in a customer supporting role, with an emphasis on relationship management and customer experience.  
• An understanding of education systems in the UK.
• An understanding of initiating prospect engagement, business development strategies and meeting sales targets.
• Strong interpersonal and communication skills.
• Experience of working on own initiative and being a self-starter.
• Confidence in presenting externally to customers and partners.
• Experience of working with sales forecasting tools and Management Information systems.
• Analytical thinking and evaluation skills, with the ability to interpret data and performance metrics to support decision making.
• Ability to present information concisely using Microsoft Office programmes.
• An ability to network, influence and build relationships with key stakeholders and customers.
• An ability to convert external relationships into long standing customers results.

Desired

• Previous experience in a sales environment.
• An understanding and passion for leadership skills development and the value it provides for young people and centres. 
• Excellent customer service skills.
• An understanding of awarding bodies and their operating landscape. 

There are numerous benefits that are available to you as a member of Leadership Skills Foundation.

In addition to working for an organisation that is forward thinking with a clear commitment to your wellbeing, we also offer an array of both contractual and non-contractual benefits as outlined below.

Contractual benefits:

• Standard 36 hour working week.
• 25 days annual leave rising to 30 days per year after completion of five years’ service.
• Automatic enrolment into NEST Pension scheme after three months, with the option to join group personal pension plan with matched contributions up to five percent following successful completion of probationary period.
• Agile/flexible working.
• Home working.

Non-contractual benefits:

• Discretionary extended Christmas break.
• Vitality Health Care Plan following successful completion of probationary period – with the option to add family/significant others at reduced rate.
• Meaningful and regular one-to-one system as part of a structured personal development process.
• Sight test and eyewear financial support.

Membership & Services Administrator 

Salary: £26,031 per annum to £27,349 per annum (plus up to £4,677 regional weighting allowance) – based on scale point 16 – 18 on AUK’s pay scale 

Location: Predominantly Home-based with a need to work from the London office on an ad-hoc basis. 

Hours: Permanent / Full Time (Mon-Fri) – 35 hours per week.

Due to the nature of the role there is a requirement to work core hours of 9am – 5pm (or as agreed at interview) 

Interview: w/c 30th June 2025 

Benefits include: 20 days annual leave (increasing annual to a maximum of 25 days), 3 days Christmas/New Year leave, home working allowance

About Us: 

AdviceUK is a small, growing charity working to improve the lives of people in need of advice through the support it gives to its members. 

We currently have over 700 members, who have supported 1.7m people with free advice on a diverse range of issues including debt, benefits, housing and immigration problems. 

This is an exciting time to join us, in 2024 we launched our new 3 year strategy to develop our services to members and increase organisation capacity. 

As part of our continued growth, we are seeking a Membership & Services Administrator to join our team. 

Key responsibilities include: 

• Processing Membership applications via SharePoint. 

• Mailbox management. 

• Generating reports via Salesforce (CRM) and accurate data entry. 

• Handling customer enquiries from a range of stakeholders. 

• Responding to "contact us" forms and leads. 

• Setting up member-forums and events, logging attendees, updating agenda and co-hosting. 

• Supporting Membership officers and Manager with membership renewals. 

We are looking for an experienced Administrator with the following attributes and experience: 

• Membership Administration (desirable) 

• Experience using Salesforce CRM (desirable) 

• Detail orientated and highly organised 

• Self-motivated with ability to work with autonomy 

• Happy to work mostly from home 

• Well-honed customer service and/or membership-care experience. 

Posted on: 06 June 2025 

Closing Date: 9am 24th June 2025 

Do you have experience in research funding? Or a keen interest to apply a scientific degree to funding impactful child health research? If so, then we have a fantastic opportunity for you. 

Following a promotion, Great Ormond Street Hospital Charity is hiring for a Research Officer is responsible for ensuring charitable funding supports the highest quality projects within our funding priority areas of: research; patient and family experience; technology and medical equipment; hospital staff support; education; and environment (through supporting redevelopment projects and capital builds).

Salary

The salary for this position is £31,935 per annum and we operate a hybrid working policy of a minimum of 2 days per week in the office.

In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate. 

Key Responsibilities

Research grant management

• Managing the delivery of GOSH Charity’s response-mode funding schemes, including our National Research Project Grant and ‘Lift Off’ pilot study funding call and others.
• Supporting potential applicants via email, phone or in person to ensure we receive high quality grant applications. 
• Processing, reviewing and validating grant applications. 
• Leading the peer review process using our Grant Management System.
• Project managing the delivery of the Research Assessment Panel.
• Supporting the input of patient and public voice, to ensure they’re built into our research funding decision making. 

Committee management

• Providing operational and secretariat support to the Research Assessment Panel and Lift Off Scientific Assessment Panels, and other expert research review panels as required.
• Managing agendas and meeting logistics, including face to face meetings as they are arranged.
• Preparing papers and reports, and collating these from across the team for delivery to the Committee in good time.
• Preparing high quality minutes that provide a clear record of discussions, decisions, and actions, and disseminating these following internal and Chair approval.
• Support the regular review of the Committee membership and tenure.
• Evaluating and recommending improvement and applying sector best practice to the Committee operations.
• Being a first point of call for Committee members, supporting them to deliver their role and ensuring they have a good experience working with GOSH Charity

This is a varied role with high impact, please refer to the full role profile for all the information. 

Skills, Knowledge and Expertise

• Previous experience working in grants management or within relevant scientific research. 
• Knowledge of research principles and the UK research funding environment. 
• Sound knowledge of paediatric research or similar discipline. 
• Demonstrate experience of research quality assessments, including peer review.
• Exceptional written and verbal communication skills with high attention to detail. 
• Strong organisational skills with the ability to manage multiple projects at once. 
• Strong relationship builder, with the ability to network in the scientific, clinical and research communities. 
• Either an undergraduate degree in a relevant scientific discipline, or equivalent relevant work experience. 

Team: Philanthropy & Partnerships

Location: Homebased with some travel for meetings & events

Work pattern: 35 hours per week, Monday to Friday

Salary: Up to £37,565.95 per annum

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our enthusiastic employees, volunteers, and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Senior Prospect Partnerships Development Officer:

• The successful candidate will lead the development of new, long-term corporate partnerships, supporting the implementation of the corporate partnerships fundraising plan and increasing sustainable net income for Cats Protection.
• The Senior Corporate Partnerships Development Officer will be pivotal in driving new income for the charity, working as one with teams across the charity to identify new opportunities for potential corporate funding support.

About the Corporate Partnerships team:

• We sit within the Marketing & Income Generation directorate.
• The corporate partnerships team is split between new business and account management, made up of driven, passionate and dynamic corporate fundraisers
• We currently have a team of two corporate partnership development professionals, in addition to a Lead Corporate Partnerships Manager who oversees the entire corporate partnerships team
• You will be managed by the Corporate Partnerships Development Manager, and you will work alongside another Senior Corporate Partnerships Officer to achieve a joint team target

What we are looking for in our  Senior Prospect Partnerships Development Officer:

• Significant corporate partnership fundraising experience generating new business
• Extensive experience of developing strong relationships with supporters/ clients/colleagues
• Experience of presenting business proposals in person and via conference call
• Experience of managing commercial participators agreements, negotiating updates and changes where necessary 
• Excellent networking skills
• Familiar with the CIOF codes of practice relating to corporate partnership fundraising

What we can offer you:

• range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service.
• Salary Finance, which empowers you to take control of your financial wellbeing.
• and much more, which you can learn about 

Interested? Here’s how to apply:

Application closing date: 19th June 2025

Virtual interview date:  1st, 2nd & 3rd July 2025

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you are enthusiastic about this opportunity but your experience does not align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. 

If successful, your recruitment journey will include:

1. Anonymised application form

2. Virtual interview via Microsoft Teams

3. Final stage presentation

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Operations Officer (Internal role names: Scheduler, Response Coordinator and Volunteer Coordinator)
 

Time: 2.5 days per week (20 hours). Monday is an essential working day, the rest of the time can be worked flexibly within business hours.

Where: Remote - UK based. Two team days per year in London / South East or online. 

Salary: £26,000 full time equivalent 

Deadline: 11th July

As Scheduler, you’ll help allocate new client referrals to our team of practitioners and coordinate smooth handovers between team members. You’ll work closely with the Scheduling Lead and wider operations team to ensure efficiency and continuity of care.

In the Response Coordinator role, you'll manage all incoming enquiries via phone and email, ensuring timely responses and directing queries to the appropriate team member.

As Volunteer and Placement Coordinator, you’ll oversee the onboarding of volunteers and Music Therapy student placements, matching individuals to suitable settings, and handling DBS checks and references.

You’ll also contribute to ongoing improvements by sharing feedback and insights from your role to support the development of internal systems and processes.

Accountabilities

This role involves a range of duties that may vary week to week. Key responsibilities include:

• Responding promptly to general enquiries from individuals and organisations via phone and email

• Supporting the scheduling team with new referrals, service contracts, and opportunities, including liaising with Music Therapists and Community Musicians

• Maintaining accurate and up-to-date records in our CRM system (Salesforce or similar experience is desirable), including logging communications and key information

• Ensuring clear and consistent communication with clients, referrers, and partner organisations regarding referrals and enquiries

• Creating and managing service agreements using Jotform

• Assisting with assurance and compliance paperwork

• Transferring referral data and supporting team members in keeping client records current

• Coordinating student placements and volunteer onboarding, including DBS and reference checks and matching to appropriate settings

• Signposting individuals to relevant resources where appropriate

• Providing operational support to team members and directing queries to the appropriate colleague

Person specification

We are looking for a highly organised, efficient individual who can work independently and take initiative when needed. The ideal candidate will demonstrate empathy and sensitivity in all communications, with a warm and supportive telephone manner and the ability to write clear, compassionate email responses to clients and referrers.

Strong interpersonal skills and a collaborative approach are essential, as this role involves close interaction with colleagues across the team. An understanding of, or willingness to learn about, music therapy and the experiences of our clients is important.

Confidence using digital tools and systems is essential, as the role involves working with a range of platforms to support service delivery and coordination.

Key essential competencies: 

• Excellent and clear communication both written and verbal 

• Attention to detail

• Ability to prioritise effectively where needed

• Ability to work with sensitive data confidentially and in line with GDPR requirements

• An empathic and understanding approach

• Understanding of safeguarding practices and willingness to stay up to date with regular training

• Ability to understand the needs of our clients to help ensure the right support, in collaboration with the practitioners 

• Ability to work responsively to changes

Desirable: 

• Experience of working with a CRM database, Salesforce is preferable

• Experience using Google workspace and Google Docs and Sheets 

• Experience working with Jotform and Slack is preferable

Training will be provided in all these areas should you not have experience working with these platforms. 

Job benefits

With our benefits there is something good for everyone. We are a progressive organisation that believes building a good team culture is not only good for everyone who works for us – but it makes a difference to how we engage with our clients too.

That’s why when you join Chiltern Music Therapy, you can expect to receive a wide range of impressive employee benefits including:

• Competitive annual leave allowance

• Flexible working

• High street discount shopping portal

• EAP package - access to confidential support and wellbeing services

About Chiltern Music Therapy

Chiltern is an award-winning social enterprise that provides music therapy, community music services and training to over 1700 people of all ages and many different needs across England each year. Formed in 2011 from a desire to change how music therapy was offered in the UK, we hold accessibility and financial inclusivity at our heart, working across health, education, social care and community settings.

Proud to be a self-managed and employee-owned organisation, we strive to create a world where music therapy is the transformative thread in the lives of the children and adults we support. At Chiltern we recognise the different strengths within our team. We provide an environment where people can take charge of the work they do and make informed decisions using professional judgement and life experience, alongside peer support. We’re welcoming, inclusive, and have worked hard to create a positive environment that we are proud of. You can find out more about us on our website.

How to apply

To apply, please email your CV and a one-page covering letter which should include your reasons for wanting to join Chiltern Music Therapy and suitability for the role.

We welcome enquiries and applications from people of all identities and backgrounds and value diversity in our workforce.

Closing date for applications: 11th July 2025

We encourage candidates to apply as soon as possible as we may close applications early depending on application numbers.

For more information about Chiltern Music Therapy please visit our website

The role

We’re seeking a Research Officer to join our fantastic Research team following an internal promotion within the team.

• You will be ensuring that the management of funding rounds is robust, coordinated, and delivered to the highest possible quality, and that the funding rounds we offer address key needs of the research and patient community.
• You will be responsible for managing key stakeholders in the grant funding process, including applicants, award holders and committee members to organise key events.
• You will be liaising with researchers and people with lived experience of pancreatic cancer to coordinate meaningful internal and external public and patient involvement (PPI) through our Research Involvement Network.

About You 

• You will need sound knowledge of research principles and the UK research funding environment.
• Experience of working in a scientific or clinical research context with an undergraduate degree, preferably with a biomedical focus.
• An understanding of patient and public involvement and how to converse with people affected by pancreatic cancer.
• An ability to build relationships and coordinate working with many large and diverse specialist stakeholder groups.

If this sounds like you, we’d love to hear from you!

About working for us

This is a fast-paced organisation that is committed to making a difference. Being a part of our team is being part of a thriving, positive, dynamic, successful, and welcoming community that is making an impact. We will support you and develop you should you wish this, and you get the opportunity to be involved in activities outside the scope of your immediate role. We care about your health and well-being and your work-life balance, and you will feel that your contribution is valued and matters.

About us 

Pancreatic cancer is a tough one but we're taking it on. It is tough to diagnose, tough to treat, and tough to research. For too long this disease has been side-lined. We want to make sure that everyone affected by it gets all the help they need. Together we are taking on pancreatic cancer. Underpinning this vision are our three values:

· Courage

· Community

· Compassion

We cannot achieve our vision without employing people who are committed to our vision, strategy, and values.

At Pancreatic Cancer UK our ambition is to create an inclusive working environment that reflects the communities and audiences that we engage with and where everyone can be their true selves, where they feel respected, championed, heard, and supported.  We want our workforce to achieve their potential, understand their contribution and feel proud of their impact by creating a culture and organisation that is genuinely inclusive by advancing equality, diversity, inclusion, and belonging through our policies and practices.

We believe diversity drives great outcomes by encouraging the different points of view that come from a diverse workforce. We want to hear from and engage with people whose experience of dealing with this disease may be very different depending on their individual circumstances and background. We can think of no better way to do this than by making sure this role fully represents our intent; therefore, we are especially keen to consider applications from suitable applicants who consider themselves to be in areas that appear underrepresented within the charity sector. 

Safeguarding

Pancreatic Cancer UK is committed to safe and fair recruitment processes that safeguard and protect those we work with, support and serve. We make sure all our staff are selected, vetted (DBS/Criminal record checks where appropriate), trained, and supervised fairly and to a high standard so that they can provide safe, effective, and compassionate care. Where we work with volunteers, we extend the same support in order to ensure that they are working within our ethos and standards.

How to apply 

• You can download the Job Description and Person Specification for full details of the role on our website. If you have any questions about this role that we’ve not answered, please get in touch with Victoria Woodward (contact details are on our website)
• To apply, please complete the online application form, setting out why you are interested in the role and how you meet the person specification criteria. This information will be used to select candidates for interviews. 
• The closing date is 11:59 am on 18 June 2025. However, we reserve the right to close this vacancy earlier should we receive a high number of suitable applications. Please apply early to avoid disappointment.
• You will need to have the right to work in the UK, as we are not able to provide sponsorship for this role.
• Please note that interviews will be held in person on 2nd and 3rd July 2025.

No agencies/sales call please – as a charity we work hard to keep our costs down and therefore will not be engaging agencies to support this recruitment. 

About the Role

Are you an experienced administrative professional, able to provide a high level of service for multiple stakeholders in support of excellent programme experiences? Do you believe that every young person should have the skills, confidence and opportunity to enjoy a rewarding future?

If so, we have the perfect opportunity for you.

We are looking for a confident and enthusiastic self-starter, able to support a geographically dispersed team, who is motivated and inspired by what we do and can start with us asap from mid-end July 2025.

This is a crucial administration, IT and customer service role at the centre of Career Ready’s work in Scotland, ensuring data, processes and systems are meticulously maintained and for our corporate stakeholders and their volunteers to experience clear and timely communication and interactions. The role is wide ranging – from ensuring accurate meeting minutes, precise written stakeholder communications and the confidence to respond and refer stakeholder queries.

The successful candidate will have the tenacity, energy and ability to deal with a variety of duties and many priorities, with a systematic approach to work, underpinned by excellent attention to detail, communication and organisational skills. This is something we look forward to you demonstrating as part of the recruitment process.

You will also be able to demonstrate confidence and capability in the use of Salesforce or a similar CRM system with experience of data management and analysis, and you must be skilled (intermediate level) in the use of Office 365 (Word, Excel, PowerPoint and SharePoint). With your ability to manage multiple priorities through great planning, communication and execution, a ‘high standards’ approach to all that you do is what you will demonstrate from your current employment and be known for with us.

Full information can be found in the candidate brief.

• Home working located in mainland Scotland
• Up to £30,000 DOE plus pension
• A working from home allowance of £300 pa is provided
• Annual leave: 27 days per annum plus bank/public holidays. The charity is also closed between Christmas and New Year. Career Ready also allows flexible use of some Bank & Public Holidays
• 6% contribution to personal pension plan, subject to 3% employee contribution
• Access to both our Reward Gateway Portal and an Employee Assistance Programme
• Interest-free season ticket or bicycle purchase loans
• Business expenses including mileage allowance for car usage

Timetable

• Closing date for applications: 5pm Tuesday 24 June 2025
• First stage interview for short listed candidates: Friday 27 June 2025
• Second stage interview, if short listed from first stage: Wednesday 2 July 2025
• Candidate takes up post: ASAP from mid-end July 2025

To Apply

The rhythm of the Career Ready programme in Scotland means we would love to hear from people who can demonstrate success in operational roles that enable others, and as a small charity that will invest in you, be aiming to be with us for at least two years.

We look forward to your application – please email your CV and a covering letter that demonstrates clearly, through examples, how your experience meets the requirements of the role, what attracts you to this role and how you heard about the vacancy. Please provide details of your current salary.

Are you a passionate, values-driven fundraiser looking for a career-defining opportunity? Join WSUP at a pivotal moment as we grow our impact and strengthen our fundraising in line with our ambition to prevent and end homelessness in our community.

Click Apply, download our Recruitment Pack and find out about WSUP's strategic priorities.

This new Fundraising Lead role is central to our strategy - designed to secure sustainable income through community engagement, partnerships, and bold, values-aligned funding. You’ll lead the development and delivery of an ambitious fundraising strategy that aims to grow income to £400,000+ per year - supporting both WSUP’s immediate needs and long-term growth. This will include a blend of bid writing, challenge events, and community-led fundraising, working closely with volunteers, partners, and local supporters to build strong relationships and unlock sustainable income.  

Your work will help expand our trauma-informed services, embed lived experience across the organisation, and ensure we respond to rising demand with dignity and care- while building a local solidarity economy based on mutual support and community-led solutions.

We’re looking for a creative and strategic thinker with excellent relationship-building skills and a commitment to equity and inclusion. You’ll be working closely with our leadership team and wider network of partners and volunteers, shaping a fundraising programme that reflects WSUP’s grassroots ethos and the powerful stories at the heart of our work.

This is a unique opportunity to help shape the future of a trusted local charity - and to play a vital role in building a healthier, more just Greenwich for all.

Key Responsibilities

Fundraising & income generation 

· Trusts & grants: Research, write, and submit compelling funding applications to trusts, foundations, and grant-making bodies to secure new and repeat funding.

· Corporate & individual giving: Work alongside Service Delivery Manager and Deputy Service Manager to develop relationships with corporate sponsors and individual donors, creating engagement opportunities.

· Donor stewardship: Manage and nurture relationships with funders, ensuring timely reporting and impact updates.

· Donor stewardship: Provide timely and effective follow-up communications with supporters, ensuring they feel valued and engaged.

· Fundraising strategy: Support the development and implementation of WSUP’s fundraising strategy, identifying new opportunities for income growth.

· Event fundraising: Assist in planning and delivering fundraising events to engage supporters and raise unrestricted funds

· Financial oversight: Work with the CEO to develop fundraising budgets and ensure accurate income tracking.

· Financial oversight: Process cash and cheque donations for Community & Events income, including ensuring this income is processed and recorded accurately on our database which may include batch uploads.

· Campaigns & appeals: Develop and implement online fundraising campaigns, such as Winter Appeal or emergency appeals.

· Storytelling & impact reporting: Work with Communication Lead to share real-life stories that showcase WSUP’s work.

Person Specification

Essential skills & experience

· Fundraising knowledge: Understanding of trust, foundation, and corporate fundraising, with proven experience of writing successful grant applications.

· Communication skills: Strong written and verbal communication, with the ability to craft compelling proposals and reports.

· Relationship management: Ability to build relationships with funders, donors, and stakeholders at various levels.

· Organisational skills: Ability to prioritise workload, meet deadlines, and manage multiple projects simultaneously.

· IT proficiency: Strong skills in Microsoft Office (Word, Excel, PowerPoint), databases, AI tools and social media scheduling tools.

· Financial literacy: Ability to create fundraising budgets and financial reports.

· Compliance: Knowledge of fundraising legislation, including Gift Aid and GDPR compliance.

Desirable skills & experience

· Experience in a small charity setting, ideally within the homelessness or health-related sector, understanding the challenges and opportunities of grassroots fundraising.

· Experience organising donor engagement events or corporate sponsorship opportunities.

· Proven ability to use videos and infographics to enhance fundraising campaigns.

· Social media: Experience using social media for fundraising and engagement, with an understanding of digital marketing principles.

· Experience with volunteer management or coordinating fundraising volunteers.

Personal attributes

· Passionate about social justice and WSUP’s mission to support people in crisis.

· Self-motivated and able to work independently, with a proactive and creative approach.

· Adaptable and willing to take on a variety of tasks in a small but dynamic team.

· Resilient and resourceful, with a problem-solving mindset.

· Comfortable working in a fast-paced, evolving environment where flexibility is key.

What we offer

· The opportunity to make a real impact in a grassroots charity supporting local communities.

· Flexible working arrangements (remote work possible).

· Professional development and training opportunities.

· A supportive and inclusive team culture, with a strong emphasis on lived experience and trauma-informed practice.

Job description

Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.

The Corporate Partnerships Officer will help manage and support on implementing MDUK’s growing corporate partnerships strategy, playing an instrumental role in prospecting and supporting the delivery of charity partnerships that raise funds for MDUK. A confident individual that understands how to identify, develop, manage and retain corporate partnerships at a regional and national level.

This position is responsible for supporting the Partnerships and Ambassador Engagement Manager in delivering on ambitious income target in relation to employee fundraising, cause-related marketing, and strategic staff-based volunteering.

About us:

Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK. 

We share expert advice and support to live well now; fund groundbreaking research to understand the different conditions better and lead us to new treatments; work with the NHS towards universal access to specialist health; and together, campaign for people’s rights, better understanding, accessibility, and access to treatments.

Benefits:

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.

Location: We operate a hybrid model (home and office, London SE1). 

Closing date: Thursday 26 June

Interviews will be on a rolling basis so early application is recomended

Please download the job description to see full role responsibilities

About the Role

This is a dual-role position supporting both the Finance and HR functions of the charity. You will be responsible for maintaining accurate financial records, supporting budget management, and ensuring smooth day-to-day HR operations. This role is ideal for someone with a strong foundation in finance who is looking to broaden their experience in HR.

What you will do

Finance

· Post transactions into our accounting software, Xero, ensuring that everything is accurately recorded and coded.

· Process and record financial transactions, including invoices, payments, card payments and expenses, and organise a twice- monthly pay run.

· Perform bank reconciliations.

· Manage the accounts mailbox.

· Complete the quarterly gift aid claims.

· Support the Head of Finance and Resources with the completion of the monthly management accounts, financial reporting and budgeting.

· Maintain financial and other administrative records, e.g. fixed asset register.

HR

· Maintain up-to-date employee records and keep our HR Information System (Breathe HR) up to date.

· Support the HR Lead by producing monthly or quarterly reports from Breathe HR.

· Support recruitment processes including posting job adverts, scheduling interviews, obtaining references and assisting with onboarding and induction of new staff.

· Work with the HR Lead to ensure that HR policies and procedures are up to date and compliant with legislation.

· Organise mandatory training for staff and maintain training records.

· Support employee wellbeing initiatives and internal communications.

· Assist in the payroll process by providing accurate HR data to the finance team.

· Minute the People Committee meeting on a quarterly basis.

· Support for trustee meetings set up and diary management.

What you will bring to the team

· Experience working with accounting software, preferably Xero.

· Excellent numeracy skills and attention to detail.

· Good verbal and written communication skills to communicate with a diverse range of colleagues.

· Highly competent with the MS Office suite (particularly Excel).

· Experience of maintaining spreadsheets.

· Self-motivated and proactive approach.

· Excellent organisational skills.

· Ability to handle confidential information sensitively and with discretion.

Benefits

· Pension scheme with Scottish Widows

· Generous annual leave of 25 days’ holiday + three bonus days over Christmas and New Year + plus public holidays and your birthday off

· Employee benefits site with discounts on shopping, holidays and access to financial support

· Four wellbeing days a year

· A culture that is passionate about promoting equity, valuing diversity and working inclusively.

· All staff have confidential access to an Employee Assistance Programme.

· All-staff events and team days.

· Eyecare scheme.

· Access to discounted shopping.

· A culture of recognition and celebration.

Flexibility

Our staff who live in or near London operate on a hybrid model, working in our office within South Bank University (one minute from Elephant and Castle tube station) on Mondays and Tuesdays. Full-time staff work in the office both those days and at home the rest of the week, while part-time staff who live in or near London are required to work in the office on one of those days, and at home for the rest of the week. We also have staff outside London who are fully home-based. We would ideally like the Finance and HR Officer to work in the London office on either Monday or Tuesday (or both if they would prefer that) but we are flexible as to when in the week the remainder of the hours are worked, provided that there is a consistent working pattern each week.

Equity, Diversity and Inclusion

Working Chance values everyone as an individual – our employees and volunteers, our clients and all the other stakeholders we come into contact with in the delivery of our work. Harnessing difference creates a productive environment in which everybody feels valued, their talents are fully utilised, and organisational and personal goals are met. 

Safer Recruitment

Working Chance is committed to providing a safe environment for all those who work at and with Working Chance. The safe recruitment of all those who undertake work here is the first step to ensuring that we are fulfilling this commitment.  All positions at Working Chance are offered subject to the following conditions:

· Receipt of satisfactory references covering the last 3 years of your employment or voluntary work.

· A Basic Disclosure Check.

· Proof of your identity and that you are legally entitled to work in the UK.

Working Chance actively encourages and supports the employment of people with lived experience of the criminal justice system. We want to be representative of the people we are here for, so we prioritise lived experience when we recruit for new colleagues. Please see our Recruitment of People with Lived Experience Policy.