An exciting position has become available within the RFEA Central Support Team (CST) based in Birmingham for a Project Nova Client Advisor to join a well established and integrated team. As a Nova Client Advisor you will be hard working, meticulous to detail and conscientious. Working on behalf of the RFEA and Walking With The Wounded Partnership, the principle role will be to provide central registration, tracking and a help desk function for Project Nova.

Project Nova is a support programme for Veterans identified in Police Custody; it is focussed on early intervention, support and diversion at point of arrest in order to prevent re-offending and a potential prison sentence. Project Nova is jointly delivered by RFEA and WWTW and working in partnership with NHS Liaison and Diversion Teams and Police Custody suites.

The ideal applicants for this position will be self-starters with a strong customer focus, excellent telephone manner and be capable of working within a large team and on their own initiative. Excellent communication skills, IT literacy, keyboard skills and interpersonal skills are essential.

Principal Responsibilities

Engagement

• Receive referrals of Nova Veterans (veterans in contact with the Police, in Nova areas, either because they have been arrested or because they are working with the Police as they are at risk of arrest).
• Undertake search for Nova veterans where contact details are missing following referral including use of social media.
• Establish first contact with referred Veterans.
• Support the Nova Team Leaders and Case Managers to engage with veterans.
• Register Nova Veterans on the CRM system.

Support Network Referrals

• Manage referrals for Nova Veterans to organisations in the Support Network, including diary management and reminder calls.

Tracking ans Follow-up

• Contact Nova Veterans who are in the support network following referral.
• Report any issues or problems that the tracking reveals.
• Follow up Nova Veterans at 3 months and 6 months after case closure.
• Provide accurate and responsive telephone, text, social media and email 'helpdesk’ support to Nova Clients and other stakeholders.
• Record all interactions with Clients and other Nova stakeholders.

Ideally applicants should be NVQ 3/4 qualified in Information Advice and Guidance, however, appropriate training will be given.

The successful candidate will be required to work 35 hours per week. Normal working hours will be on a shift pattern between 8.00 am and 8.00 pm Monday to Fridays inclusive. In addition there will be regular Saturday shifts between 8.00 am to 1:30 pm.

The role is offered initially on a one year fixed term contract, but with options to extend and possibly become permanent. A competitive salary package of £17,700 to £18,700 depending on qualifications and experience. Job satisfaction is guaranteed.

To apply, please submit your covering letter and CV. The closing date is 16th May 2021 with interviews scheduled in late May ready to start in June 2021.

Successful candidates will be required to undertake a Ministry of Defence security clearance which requires applicants to have been resident in the UK for over 5 years, an Enhanced DBS disclosure and Non-Police Vetting (NPPV 3).

Victim Support is looking for a Homicide Service Children and Young People Senior Caseworker to join our National Homicide Service. This post is fixed term until 31/05/2022

Victim Support (VS) is an independent charity for people affected by crime in England and Wales. We work towards a world where people affected by crime or traumatic events get the support they need and respect they deserve.

The successful candidate will be joining our National Homicide Service. The successful candidate will be responsible for providing a high-quality, front-line service to bereaved young people following murder or manslaughter.

You will be expected to manage a complex-caseload, support, coach and manage a small team of caseworkers and work collaboratively and jointly within the Homicide Service and other relevant organisations that can help to progress identified needs, and ensure that young people are central and integral to all processes that concern them.

Applicants should have experience of working with vulnerable young people. They should also be able to work under their own initiative and be able to prioritise work and deal with conflicting demand/needs and interests, whilst keeping victims at the focus of all work undertaken.

You will need to have excellent communication skills, an ability to build and sustain solid working relationships with various partners and most importantly build rapport with young victims and witnesses.

The ability to advocate and support young victims and witnesses through their recovery is a must, as well as managing the multi-faceted challenges you will experience on a day to day basis

Being a CYP Homicide Caseworker is a demanding role, but hugely rewarding. You will be joining a passionate and committed team who support each other to ensure that young victims and witnesses receive an outstanding, and consistently premium service.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans, and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are marked in the person specification as A. In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.

If the vacancy has not specified the essential criteria for shortlisting, please use this section to express how your experience and skills are relevant for the role.

VS are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.

Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities.

If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.

You have significant experience of direct client work in an alcohol, drug or mental health setting and are used to recruiting, line managing and supervising staff. All you need is the perfect environment to put your skills to great use. Welcome to Aquarius as a Service Manager.

Aquarius is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.

We currently have two vacancies, one at our Solihull SIAS service and one at our Birmingham Young Peoples Service. 

The Solihull SIAS service (Solihull Integrated Addiction Services), is a partnership between the lead partner Birmingham and Solihull Mental Health NHS Foundation Trust (BSMHFT), Welcome, Changes UK and Aquarius. The service provides Drug and Alcohol substance misuse treatment and recovery support for adults and young people across Solihull, as well as homeless outreach, and floating support to clients who are rough sleeping or vulnerably housed.  SIAS have a good track record of service delivery with the addiction service being recommissioned in 2018 and the vulnerable housing service being re commissioned in 2020. Within SIAS, Aquarius lead on Brief interventions, Family support, training and homelessness.

Our Birmingham Young People’s Service provides holistic support service for under 18s with needs related to substance misuse, including those that are affected by their parent’s substance misuse. The purpose of the role is to engage young people in a variety of interventions, using a young person centred approach, empowering them to reduce risk, increase resilience and achieve positive outcomes. Primarily, the Service Manager will lead on the Young Peoples service however the role will also have oversight of and lead on the grant funds that we deliver across Birmingham. 

As Service Manager, you will have responsibility for the day to day operational management of the service. This will include the management and development of the Aquarius service, the financial performance, ensuring line management and clinical supervision for Aquarius staff, together with holding a small client caseload. You will also be responsible for the external and internal representation of Aquarius and the service as a whole.

An enthusiastic and determined leader, you will have a passion for delivering high quality services in a challenging environment. You’ll need a professional qualification in social care (e.g. NVQ Level 4 or above, DipSW, Mental Health Nursing or Counselling) or significant recent management/supervisory experience in a relevant care setting. You’ll also need to be highly motivated and flexible with the ability to lead from the front and work effectively as part of a multidisciplinary partnership. A management qualification or evidence of significant management training is also preferred. An energetic and confident self-starter, with lots of initiative, strong leadership skills and excellent literacy and numeracy, a flexible approach, good office IT skills and access to use of a car for travel within the local area are all essential too.

Both roles are permanent, requiring the post-holder to work 37 hours per week.

The salary for this role is £29,211.00-£35,243.00 dependant upon experience.

We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background.

This is a rolling recruitment process, shortlisted candidates will be interviewed as and when they apply.

So, are you ready to take on this rewarding role that comes with some really great benefits? Apply now via our website.

Head of Service

Full time 37.5 hours per week

£39,931

Based at SIFA Fireside Allcock Street, Birmingham, B9 4DY

Permanent

SIFA Fireside is a leading charity in Birmingham that supports people who are homeless and vulnerably housed. Following an exciting period of development and growth, we are seeking an energetic, passionate and highly competent leader to join our team. You will be accomplished at leading teams through change and you strive to lead by example. You are keen to share learning including your own, acting as a visible and accountable leader to your team.

This position oversees all aspects of service delivery at SIFA Fireside and whilst this is a strategic position we are looking for someone who genuinely wants to understand our clients, services and staff in order to create an integrated, gold standard model of support for some of the most marginalised and excluded people that live in our city.

The Head of Service reports directly to the Chief Executive and forms part of the senior leadership team at SIFA Fireside. We strive to be a values led, inclusive employer and encourage applicants to think creatively about how they demonstrate the requirements of the person specification. You do not need to have gained your experience through traditional routes and we strongly encourage applications from individuals that reflect the vibrant community of people SIFA Fireside works alongside.

Location: Flexible within England & Wales

Department: Customer Journey

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.
We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

We’re looking for someone with lots of service design experience to lead the practice of Service Design and its community of practice at Citizens Advice. The role sits within our Customer Journey team, which is at the heart of the organisation’s ambition to deliver our vision for 2022.

In Customer Journey we often design digital services and products, but we’re not limited to digital. Our Service Designers work on discoveries, prototypes and continuous improvements that span the breadth of our services. We believe Service Design is about understanding, translating and joining up user and organisational needs into the end-to-end design of valuable services - no matter the channel.

In this role, you’ll lead a multi-level team of service designers working in multifunctional teams across a variety of services and products, in partnership with development and service delivery teams across Citizens Advice: you will create the right conditions for Service Designers to work effectively, set the strategic direction of their practice, assure the quality of our work, and ensure we always design with all users in mind. You’ll work in close collaboration with user researchers, product and content designers, and teams across Citizens Advice.

The Vegan Society is an anagram of The Nicest Voyage. Quite fitting, we think, as for many people veganism is a journey – and a pretty remarkable one at that. Regardless of where you are on your vegan journey, our staff are on hand to make it easier, healthier and more fun. And if you think you’d be great at helping others with this, read on, as this may be right up your street.

The Vegan Society makes veganism more accessible and an easily adopted approach by supporting individuals, policy and decision makers, caterers, manufacturers, health care professionals and the media.

In order to meet our ambitious growth plans for the next few years, we need to recruit some key people to join our team in our new offices conveniently located by Snow Hill station in Birmingham. As such we are looking to recruit a Service Operations Manager for the Trademark Team, this role is key in supporting our growth strategy.

As the Service Operations Manager, you will;

• Managing and monitoring the operational process, work in progress, team workloads, KPI’s and income targets
• Producing reports for various income streams and manage the financial process alongside the finance team
• Supporting growth and development for the team including appraisals and on the job training, making sure the team have relevant training and systems are fit for purpose
• Develop positive relationships with key clients and working collaboratively with other departments to maximise the impact for the charity
• Development of new and existing KPI’s related to the various strategic objectives that measure growth for Trademark and contribute to Trademark related issues within the risk assessment strategy
• Project management where needed
• Providing absence cover for Business Development colleagues and deputising for the Head of Business Development.
• General office duties, including dealing with own correspondence and filing own papers.

To be considered as our Service Operations Manager, you will need;

• Experience in a customer service operations role at management level
• Proven experience of working to deadlines whist maintaining the highest quality of work
• Ability to develop and lead high preforming teams in busy, pressured environments
• Experience of managing change
• You must be willing to adhere to a vegan lifestyle for the duration of your employment.

What We Offer

• A fun and supportive team.
• A solution-focused atmosphere and hard-working environment.
• Flexible working hours.
• Employee Assistance Programme and health cash-back scheme.
• Cycle-to-work scheme.
• Childcare vouchers scheme.
• Animal companion compassionate leave.
• Ethical pension scheme (5-7% employer contribution).
• Death in service benefit.
• 28 days leave + 8 bank holidays.
• Central Birmingham office location (our roles are typically office-based, however remote working will be in place until social distancing measures are relaxed/removed. After these restrictions are eased a flexible work schedule could be considered).

The Vegan Society as an organisation values equality, diversity, and inclusion. We want to be an organisation that tackles any structural discrimination or prejudice. We are actively trying to increase diversity in our organisation and encourage applications from all sections of the community.

We will offer an automatic interview to all candidates who meet our essential criteria and who identify as from an under-represented race or ethnicity or as deaf, neurodiverse, or living with disability.

Job title: Assistant Visitor Services Manager

Directorate: National Memorial Arboretum

Contract: Permanent. Full Time, 35 hours per week

Salary: £23,800 to £25,500 gross per annum

­­­­­­­­­­­­­

About the National Memorial Arboretum

The Arboretum is the UK’s year-round centre of Remembrance and part of The Royal British Legion.  We are the Nation’s centre of Remembrance, freely open to all. Our 150-acre landscape is home to over 25,000 trees, punctuated by 400 memorials that recognise the service and sacrifice made by the Armed Forces, emergency services and civilian organisations to our country.

The Arboretum in one of the UK’s leading visitor attractions and we welcome over 300,000 people through our doors each year.  They come to explore our site, learn more about the fascinating stories behind our memorials, spend time in our woodlands, and to attend some of the 250+ events that take place each year.

The Arboretum is an award-winning destination, including the 2018 Visit England Awards for Excellence: Large Visitor Attraction of the Year (Gold).

Our Values and Behaviours

Does the following describe you?

• The ability to deliver world-class customer service.
• An encourager, eager to share your knowledge and experience to inspire others.
• Able to work with a broad range of internal and external stakeholders.
• Possessing the flexibility to excel in a fast-paced visitor attraction.
• Eager to come to work each day to be the best you can and to learn and develop.

If so, then we would like you hear from you ….

The Role

We are looking for an experienced individual to become a key member of our Visitor Services team, where you will help us to provides excellent customer service.  You will support the Visitor Services & Retail Manager to plan and deliver a range of strategic initiatives to create a world-class inspirational setting that is freely open to all.  To manage the daily operations of the Visitor Services team to deliver exceptional experiences and to achieve income against agreed targets.  To ensure that all visitor service operations are carried out in accordance with the Arboretum’s health and safety, wellbeing, and security protocols.

You will have experience of customer facing roles within a leisure environment or visitor attraction, you will have the ability to supervise staff and volunteers.  You will have excellent communication and inter-personal skills, together with organisation and planning experience.

This role requires weekend and bank holiday working on a regular basis and some evening work to support Arboretum events.

How to Apply

Please apply by clicking ‘Apply online’.

Closing date for this role is Monday 3rd May 2021.

We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and submit your application form as soon as possible.

Residential Support Workers and Relief Workers

Residential Services, Birmingham

 

37.5 and 18.75 hours per week

Salary £18,639 per annum (£9,319.50 per annum for part time positions)

 

Residential Support Worker: Flint Green House – Acocks Green - 37.5 hours

 

Residential Support Worker: Charles Davis House – Hockley - 37.5 hours

 

Relief Residential Support Worker: Working between

Ludford Road (Bartley Green) and Pershore Road (Selly Oak) -18.75 hours

 

Relief Residential Support Worker: Working between

Charles Davis House (Hockley) and Sycamore Lodge (Erdington) -18.75 hours

 

 

Post holders must be able to work flexible shifts Monday to Sunday. There is also a requirement for the post holders to be available to work sleep-in duties (for which there is a separate allowance paid).

 

Are you enthusiastic, able to facilitate recovery activities, fun loving, passionate about mental health, a good negotiator and motivator and able to work on a rota basis?

Our client’s Residents are looking for someone who is “pleasant, respectful, approachable, easy to speak to, willing to listen and someone who thinks on their feet”.

Do you have an interest in working with those who experience mental health distress who are living in a Residential Care Home?

Our client is a leading provider of mental health services in Birmingham and the West Midlands.  As a Residential Support Worker you will work in partnership with people who are experiencing mental health difficulties using a person centred recovery approach that focuses on maintaining and strengthening their presence in the community.

You will have at least 12 months’ experience of working in an adult social care environment or health and social care setting and be able to demonstrate our client’s values.

Benefits include an attractive defined contribution pension scheme, Paycare which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme which includes free counselling and a comprehensive training programme.

Our client’s people are key to the success of the organisation and they are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. They welcome applications from people who have experienced mental health difficulties.

Closing date for applications is Sunday 2 May 2021

Interviews will take place on Wednesday 19 May 202

SIFA Fireside is a leading charity in Birmingham that works with people who are homeless, vulnerably housed and disadvantaged. We are seeking two Project Workers to join our expanding team. You will be based at SIFA Fireside, where we offer a range of services including The Adult Support Hub, which focuses on supporting vulnerable adults to maintain their accommodation, avoid a crisis and access support services. You will have direct experience of supporting vulnerable people and an excellent understanding of the barriers that people with multiple and complex support needs face. SIFA Fireside is a values-driven organisation and it is essential that you can demonstrate your alignment with our values of courageous, supportive, dynamic and inclusive.

SIFA Fireside is committed to ensuring its staff team is reflective of the community we represent and we welcome applications from individuals who have lived experience of the issues our clients face.

For an informal discussion, please contact Sandra Roberts on 0121-7661700.

To further information and to apply please visit our website.

You have experience of delivering training products and working with young people, or in a youth setting.  All you need is the perfect environment to put your skills to great use. Welcome to Aquarius as a Trainer.

Aquarius work closely with individuals, families and friends to lessen the impact caused by alcohol, drugs and gambling, while GamCare is the leading provider of support for anyone affected by problem gambling in Great Britain. And, right now, we’re working in partnership and looking for a self-motivated individual with a genuine interest in working with young people and making positive change in a community to join us. Your challenge? To engage young people and youth-facing professionals in your region on the topic of problem gambling and harm prevention through the promotion, arrangement and delivery of GamCare’s young people’s workshops and staff training sessions.

A great opportunity to contribute to an enthusiastic local and national team of training facilitators working across the country, you’ll need a proven background in a training related role. You’ll also need experience of promoting services, championing training programmes and engaging specific audiences. The ability to take a non-judgmental approach to gambling, problem gambling and problem gamblers is essential too, as are excellent facilitation, public speaking and presentation skills. A proven self-starter, you have a flair for developing, assessing and evaluating different project options and the presence to act as ambassador for the programme across different settings and stakeholders. A youth work or training qualification and/or an understanding of problem gambling, while useful, are not essential.

This is a full-time role offered at 37 hours per week.

The salary for this role is £20,015.00 per annum with potential progression up to £23,420.00 per annum.

We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background.

This is a rolling recruitment process, shortlisted candidates will be interviewed as and when they apply.

So, are you ready to take on this rewarding role that comes with some really great benefits? Apply now via our website.

Aquarius is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.

Victim Support Homicide Service is looking for two Homicide Caseworkers for the West Midlands team. 1 permanent post will cover Staffordshire (and neighbouring West Midlands area, as required). The other post will cover Birmingham and neighbouring area as maternity cover until June 2022.

Victim Support (VS) is an independent charity for people affected by crime in England and Wales. We work towards a world where people affected by crime or traumatic events get the support they need and respect they deserve.

Two post are available, the Staffordshire post is a permanent role and the Birmingham role is a maternity cover until June 2022. Please note on your application which post you are applying for or if you wish to be considered for both.

The successful candidate will be joining our West Midlands team and will be responsible for providing a high-quality, front-line service to bereaved people following Murder, Manslaughter or Infanticide, and deliver a premium service mainly in the Staffordshire or Birmingham area. Support to neighbouring areas may be required.

Conducting home visits, and travel is an essential and vital part of this role, being confident with visiting homes and driving within the area is important (Travel expenses paid)

You will be expected to act as the named contact and manage a complex case-load while maintaining multi-agency links with Police Family Liaison Officers (FLOs) and other relevant organisations that can help to progress identified needs; you will ensure that bereaved people are central and integral to all processes that concern them.

You will be required to build effective links with operational colleagues in the region. You will need to have excellent communication skills (telephone, email and face to face meetings), an ability to build and sustain solid working relationships with various partners and most importantly build rapport with victims. The post requires Caseworkers to visit victims homes.

The ability to advocate and support victims through their recovery is a must, as well as managing the multi faceted challenges you will experience on a day to day basis.

Applicants should have experience of working with vulnerable people. They should also be able to work under their own initiative and be able to prioritise work and conflicting demand/needs and interests, whilst keeping victims at the focus of all work undertaken.

You will be able to organise your diary to meet the needs of victims, whilst being able to respond to other tasks as they present. You will be IT proficient (word, Outlook, Case Management systems) , the ability to maintain accurate records is also an important aspect of the Case Worker role.

Being a Homicide Caseworker is a demanding role, but hugely rewarding. You will be joining a passionate and committed team who support and mentor each other to ensure that Victims received an outstanding, and consistently premium service.

The posts are full time, working 37.5 hours a week 9-5, please note there may be a requirement to work outside of these hours based on service user's needs.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are outlined in the person specification under essential and tested area. In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.

If the vacancy has not specified the essential criteria for shortlisting, please use this section to express how your experience and skills are relevant for the role.

If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.

Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities.

We are looking for people who will be committed to helping us to change the lives of young people, by taking up a permanent role as an Education Worker at one of our centres in Birmingham, Nottingham and Oxford.

We’re an award-winning charity that runs local learning centres in the heart of communities where the young people we support live. Our centres provide an innovative education programme which includes practical learning support and motivational and confidence-building activities for children and young people aged 7-18. Our aim is to inspire students from the least advantaged neighbourhoods to broaden their horizons and achieve their full potential.

As the UK’s leading university access organisation, our staff are transforming the fortunes of thousands of young people each year. From Autumn 2021 we will have thirty-seven centres and extension projects across the country, with ambitious plans to scale-up our provision further over the coming years.

We believe that our Graduate Scheme is one of the most exciting in the charity sector, providing exceptional training and experience, and the opportunity to work with young people and colleagues who will challenge and inspire you. If you believe that all young people deserve the chance to achieve their potential regardless of their background and want to play a part in helping them succeed, then we would be delighted to hear from you.

We are also recruiting for Education Workers in Bradford, Bristol, Glasgow, Leeds, London, Newcastle and Weston-super-Mare

How to apply

The full job description is attached, and you can apply by clicking on the Apply on website' button. The deadline for applications is 9am on 10 May 2021, and the selection day will take place on w/c 21 June 2021 with interviews in w/c 28 June 2021.

To work as part of the Management Team with specific responsibility for managing refuge accommodation, ensuring a high quality service for women and children who have experienced domestic violence. To support and supervise a staff team, in the development and delivery of services for women and children in refuge.

We currently have the above vacancies, and, unless stated otherwise, we are particularly keen to recruit staff who can speak community languages, particularly Punjabi, French, Polish, Somali and Farsi.  All positions, unless otherwise stated, are full-time, 37 hours per week.

These posts are subject to a 6% pension contribution.  Women only need apply.  These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010).

BSWA operates within Safer Recruitment good practice guidelines. Please note all successful candidates will be subject to a Disclosure & Barring Service Check before commencing their employment.

All salaries are currently under review.

The closing date for receipt of completed applications is Wednesday 28th April at 12 noon. Interviews will take place week commencing 10th May.

Healthcare Coordinator

Alzheimer's Society is the UK's leading dementia charity. We provide information and support, improve care, fund research, and create lasting change for people affected by dementia.

Healthcare Coordinator Responsibilities:

This is a key co-ordination role within two volunteer-enabled services which the Society offers. Both use trained volunteers to support people with dementia. The first helps them to make a Lasting Power of Attorney using the online tool provided by the Office of the Public Guardian and the second to appeal NHS Continuing Healthcare decisions.

The role supports the supervisor of both services to manage access to them and to deliver high quality information, as well as managing records and waiting lists. It also provides core technical and administrative support to the volunteers.

Healthcare Coordinator Requirements:

Do you want to support people with dementia to exercise their rights and help them gain more control of their lives? Are you a good communicator who can quickly absorb complex information, and explain it clearly but in a kind and empathetic way? Are you organised with strong attention to detail and ability to problem solve? Can you work within limits of strict confidentiality and as part of a team? Would you find delivering an excellent service to people with dementia fulfilling?

If so, and if you are educated to degree level or equivalent or have extensive relevant work experience, this could be the role for you.

About Alzheimer’s Society:

Alzheimer's Society is the UK's leading dementia charity. We provide information and support, improve care, fund research, and create lasting change for people affected by dementia.

Position: Lasting Power of Attorney/Continuing Healthcare Services Coordinator
Location: Birmingham
Contract type: Permanent
Hours: Full time, 35 per week.
Salary: £20,363 - £21,603 actual per annum (depending on skills and experience)

Closing Date: 06 May 2021
Interview Date: TBC

You may have experience of the following: Dementia Support Worker, Care Assistant, Caseworker, Special Needs Assistant, Social Worker, Social Care, Community Care, Helpline Coordinator, Volunteering Officer, Support Worker, Dementia Adviser, Mental Health, Dementia, etc.

Ref: 98490