Service support worker jobs in halesowen, west midlands
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a new role within the Bereavement Support Service proactively engaging bereaved families with the support service, respond to bereavement support digital enquiries, working in a team to deliver and ensure anyone seeking advice and support on bereavement is given a high-quality service in a timely way.
The aim of this post is to provide consistent, high-quality emotional support via digital channels to bereaved families who seek support from the Lullaby Trust.
Main duties and responsibilities
1. Proactively engage bereaved families with the support service, respond to bereavement support digital enquiries, working in a team to deliver and ensure anyone seeking advice and support on bereavement is given a high-quality service in a timely way.
· Assist with the setting up of new digital channels to be used by the Lullaby Trust to answer and respond to bereaved families.
· To be the primary contact for the bereavement support digital services including WhatsApp, text, webchat and other social media channels.
· Proactively engage with bereaved families through social media and other online platforms.
· Ensure any safeguarding concerns are actioned in accordance with the organisations Safeguarding policy.
· Send materials to bereaved contacts, including bereavement packs and follow up emails and ensure all documents and databases are updated with each contact in line with the department guidelines, including Raiser’s Edge, Excel databases.
· Cover and answer the bereavement support helpline and online enquiries responding within the set guidelines and KPIs for the department.
· Ensure any messages on Bereavement Support Facebook Groups are monitored and advice is given via befrienders where appropriate.
· Attend face to face events for bereaved families including family days and memorial events when needed.
· Work with Income and Engagement Team around social media bereavement support content/posts.
2. Deliver and run live bereavement themed sessions on social media
· Run monthly live sessions on social media on bereavement topics/themes, responding to comments and messages during and after the sessions, ensuring anyone seeking ongoing support is responded to and referred to relevant services .
· Work with the Engagement Team to promote live session.
· Facilitate monthly remembrance sessions.
3. Ensure the bereavement support services are promoted to those bereaved and to professionals working with bereaved families
· Assist with the recruitment and facilitation of Bereaved Families’ Panel.
· Keep up to date with the bereavement support world including joining National Bereavement Alliance, Child Bereavement Network and research around grief and bereavement.
· Attend events as required to represent the Lullaby Trust’s bereavement support services.
4. Maintain accurate records throughout all services, complying with the organisation’s recording and reporting requirements
Maintain ongoing knowledge and training on the Lullaby Trust’s advice and the scientific knowledge behind this advice.
Collate statistics, as required on areas of work within the support services team.
Assist with the services’ evaluation and impact processes.
Provide other administrative support to the team as required.
Other:
Attend and participate with external supervision sessions, managerial supervision and team and organisational meetings.
Safer sleep for babies, Support for families

The client requests no contact from agencies or media sales.
Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.
- Salary: £54,281 FTE (Outside London); £58,195 FTE (London)
- Hours: 35
- Contract Type: Permanent
- Location: Homebased with some travel
- Closing Date: 3 June 2025
- Interview Dates: 12 & 13 June 2025
Change lives in a life-changing career
When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.
The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.
We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.
About the role
At Young Lives vs Cancer, we have our own unique role to play in reaching the North Star. We know our strengths and where we can have the most impact to best support children and young people with cancer. Within our new strategy ‘The Time is Now’ we set out four strategic ambitions, the first stating we will continue to be a major service delivery provider: offering high quality, impactful services. We are proud to lead the way in delivering high-level, psychosocial support and accommodation services throughout cancer treatment, end-of-life, and bereavement and we want to ensure our investment in this area is optimised to make sure we always provide the tailored support that children, young people and families need and that our services remain relevant.
You will be joining an established operational leadership team who are committed to continuous service improvement. Service Managers play a key leadership role in the management and development of a region, which is made up of three social work teams located alongside Principal Treatment Centres which are Leeds, Newcastle and Sheffield. Your responsibilities will include delivering service standards, and compliance. You will interface with NHS stakeholder colleagues to promote effective governance and multi-disciplinary relationships with a focus on smooth referral pathways. The team meets weekly to discuss management of the overall service-this effectively allows all team members to play an active role. In addition, to your designated region you will have a lead area of responsibility-this will be Deputy Safeguarding Lead. This role works closely with the Head of Safeguarding to ensure effective management of safeguarding across the charity as well as spanning workforce development and the promotion of best practice.
This position has four direct reports, 3 Team Managers and one Regional Service Coordinator, the latter provides support to the Service Manager and regional teams.
We actively invest in your development and set clear expectations about deliverables and culture. We are looking for someone who is committed to best practice and responsiveness to the needs of children and young people. You will need to be a confident relationship builder, with a track record in social work management. This post requires registration with a professional social work body and criminal record checks.
What will I be doing?
No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.
- Senior operational leadership, implementation of service objectives with responsibility for managing practice, people, budgets compliance and DEIB in a designated area.
- Ensuring the safety of children and young people, staff, volunteers and services.
- Managing and developing stakeholder relationships particularly with NHS colleagues.
- Developing team culture in line with organisational values ensuring staff are motivated, supported and developed.
- Have the Lead Service Manager role for Safeguarding.
What do I need?
Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.
The key skills we’re looking for in this role are:
- Qualified and registered Social Worker with management experience in social care services for children young people and families.
- Experience of working in partnership with young people and their families.
- Evidence of experience of collaborative interagency working and managing strategic stakeholder relationships
- Understanding of oppression and the barriers that marginalised people face, and strong commitment to deliver anti-oppressive practices
- Current knowledge of relevant legislation, national policy and guidance in health and social care
- Highly skilled communicator with professionals and partner organisations; young people and their families with evidence of collaborative working.
- Ability to develop, motivate and empower staff and develop high performing teams whilst offering skilled support and management of performance.
- You will be expected to role model behaviour by caring deeply about your staff’s wellbeing, encouraging feedback and challenging constructively
- Proven ability to be innovative and solutions-focused in the face of challenges.
- You take ownership of your personal development, and that of your direct reports .
What will I gain?
For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:
- Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
- Wellbeing days: four days a year to do what works for you – from catching up on training to going for a walk
- Generous annual leave allowance
- Great family/caring leave entitlements
- Enhanced pension
- Access to our employee savings scheme
To find out more about our benefits package, have a look on our website.
Our commitment to Diversity, Equity, Inclusion and Belonging
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.
We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.
We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.
Accessibility
We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.
#ShowTheSalary #NonGraduatesWelcome
Are you passionate about supporting communities, and creating sustainable solutions for those in need? Join us where you'll play a vital role in building partnerships with donors, managing daily operations, and ensuring essential goods reach those who need them most. Help us grow our impact, foster innovation, and make a real difference, one donation at a time.
For the full information pack, please visit our website by clicking "redirect to recruiter"
Role Overview
· Support the development and growth of the impact and scale of the West Midlands Multibank including building relationships with potential referral and donation partners
· Oversight of the day to day running of the West Midlands Multibank, including the referral and distribution processes and inventory management
· Working with the Multibank Manager to support the financial sustainability of the project including communications and fundraising
· Contribute to evaluation of the impact of the Multibank, including identification of unmet needs and emerging patterns
· Working in collaboration with warehouse staff and any volunteers on site
What we’re looking for
· Experience: Of working within a busy and dynamic environment, developing and maintaining systems and processes using IT tools, including Microsoft Office and data management systems.
· Skills: Effective organisational and time management skills, , ability to manage data and information.
· Communication: The ability to convey complex information clearly in written and verbal formats. Strong interpersonal skills and the ability to manage relationships with cross-sector organisations.
· Teamwork: Experience of working collaboratively as part of a team.
· Values: Understanding and committed to BVSC’s equal opportunities and anti-discrimination ethos and ability to incorporate it into practice
For a job description please click here
For an equal opportunities monitoring form please click here
Closing date for applications – Monday June 2nd at 10am.
Interviews to take place – Thursday 19th June
Shortlisted applicants will be contacted by Thursday 12th June. If you have not been contacted by Thursday 12th June, you should assume you have not been shortlisted.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
BVSC is proud to provide a place to work in which staff feel valued and motivated. Our talented and committed staff team are provided with competitive terms and conditions, and a supportive, flexible, friendly working environment.
Our organisation’s culture is underpinned by our 4 core values – Commitment, Collaboration, Inclusion and Integrity. These values are demonstrated in the work of our staff team, who are integral to the achievement of our mission to support and advocate for a vibrant, resilient voluntary sector in Birmingham.
Terms and conditions
· 35 hour working week
· 29 days annual leave + bank holidays a year
· 5% pension contribution
· 3.5 times salary Death in service benefit
· BVSC is a Living Wage Employer
Work-life balance
· Flexible working arrangements available for staff
· A flexitime system is in place for staff
· We offer up to 7 days paid leave per year for undertaking voluntary work or public duties
· We provide generous maternity and paternity pay
Staff development
· We support staff to undertake training and development, providing funding and time off for study
Values based approach
· We take a values led approach to the full employee journey including values based interview, and values based supervision and appraisals
Wellbeing
· We offer free access to a range of wellbeing platforms
· BVSC offers all employees a suite of wellbeing support
We are looking for candidates that can demonstrate the following BVSC organisational values:
Commitment: Making a positive difference through passion, innovation and social action
Collaboration: Connecting people and organisations to work together to improve lives
Inclusion: Empowering and involving everyone in creating a fair and equitable Birmingham
Integrity: Building trust through delivering excellent outcomes
At BVSC, we are dedicated to promoting equality, diversity, and inclusion in all areas of our work. We actively strive to create an environment where all individuals - regardless of ethnicity, sexual orientation, gender identity or expression, or any other aspect of their identity or lived experience - are welcomed, respected, and valued.
As part of our commitment to positive action, we take proactive steps, where needed, to address underrepresentation and create fair opportunities, particularly in recruitment. We aim to ensure that everyone has an equal chance to progress and succeed.
We stand in solidarity with all marginalised communities, ensuring that our policies, practices, and culture are inclusive, equitable, and empowering. We are dedicated to challenging discrimination and fostering a workplace where diversity is not only acknowledged but celebrated.
We strongly encourage suitably experienced applicants from a wide range of backgrounds to apply and join BVSC.
We encourage applicants to think creatively about how they can meet the requirements of the role and person specification if there are essential criteria you do not meet, so please describe this in your application. We are looking for talented individuals who align with our values and support our mission – there are no barriers to how you demonstrate this. From application to interview, we place inclusion at the heart of all we do.
We are a Second Chance Charter employer, committed to ensuring that people with convictions can access employment. DBS checks, if applicable to the role, will be conducted once a job offer has been made and accepted.
Secondments will be considered.
The client requests no contact from agencies or media sales.
Location: Home-based; with occasional travel to Respect’s office at Voluntary Action Islington (VAI), 200A Pentonville Rd, London N1 9JP; with responsibility for pilot sites in Manchester, London, Cleveland and North Wales.
Responsible to: DAPO Triage Service Manager
Responsible for: DAPO Triage Workers and IDVAs
Salary: Point 35-36 £37,450-38,349 (a London Allowance of £3,299.00 will be applied to employees who live in London).
We are pleased to offer a starting salary at the beginning point of the salary band. This position offers opportunities for salary increases based on performance and tenure.
Hours: 37.5 hours per week; 5 days a week with flexible working hours and provision of an out-of-hours response as needed.
Travel: You will be required to travel when the requires it.
Job type: Fixed Term Contract until 31st March 2026, with a possibility to extend, subject to funding.
Benefits:
- Friendly and collaborative working environment
- Remote working
- 25 to 30 days holidays per annum plus bank holidays (depending on length of service and pro-rata for part-time employees)
- Contributory pension scheme including 6% employer’s contribution (subject to employee’s minimum 2% contribution)
- Enhanced maternity, adoption and paternity pay
- Occupational sick pay depending on length of service and pro-rata for part-time employees.
- Access to Employee Assistance Programme
- Access to staff discounts
Closing date: 6th June 2025, 23:59
Interviews to take place: 17th and 19th June 2025. These will be held virtually via Teams
About the role:
The Team Leader will lead on the delivery of the Triage Model in their pilot area/s, providing support, case management and supervision for the Triage Worker and IDVA roles. They will act as the first point of contact assessing the suitability of initial referrals to be allocated to a Triage Worker for a full assessment. The Team Leader will support the Service Manager and Practice and Development Lead in developing multi agency relationships for the successful implementation of the model and will take a lead role in maintaining these relationships locally to ensure operational success when undertaking assessments to try and ensure the right recommendations for positive requirements are made but also to support the ongoing development of a national delivery model and to support the evaluation of the pilot.
About you:
- At least 3 years’ experience of working on complex cases in a multi-agency environment and working with other professionals/agency to manage risk and safeguard vulnerable adults and children
- An understanding of the root causes of domestic abuse on both an individual and societal level
- Experience of working in a partnership with other organisations and managing the challenges that may arise
- Knowledge of safe and effective interventions with perpetrators of domestic abuse across different risk and needs groups
- To manage a complex workload, across multiple geographic regions, and effectively meet reporting deadlines and the needs of a wide range of stakeholders.
- A commitment to anti-discriminatory practice and an approach that centres survivors.
About Respect
Respect is a pioneering UK membership organisation in the domestic abuse sector. Founded in 2000, we have built our expertise over the last 25 years in what was then a fledgling sector and recently have seen significant and rapid growth.
How to apply
You must download an application form from Respect's job page, and submit to Operations department in word doc. format only, please.
For an informal discussion about the role, please contact our HR Team directly.
Closing date: 6th June 2025, 23:59
Interviews to take place: 17th and 19th June 2025. These will be held virtually via Teams
The client requests no contact from agencies or media sales.
Family Support Worker
We are looking for a Family Support Worker to act as a keyworker delivering packages of support with children, young people, and whole families to prevent escalation to more intensive services.
Position: Family Support Worker (5 positions available)
Location: Harborne/Community Based (the families you will be supporting will be based in Edgbaston & Northfield. This is an outreach position and you will be expected to be based in the community)
Hours: Full-time and part-time hours available
Salary: £26,430 per annum pro rata for part time
Contract: Permanent
Benefits: The provision of workplace wellbeing support and activities, hybrid working where the role allows, flexible working and a range of family friendly policies and subsidised parking.
Closing Date: 1st June (midnight)
Interview Date: 9th & 10th June
The Role
Through undertaking an Early Help Assessment and by working with families in a person-centered way, you will help people on your caseload to make positive changes and to develop the skills to manage their issues in the future.
You will work within the Early Help Locality multi-disciplinary team to provide a timely and front-line response to the needs of children, young people, and their families, acting in accordance with local policies, procedures and priorities.
Key duties include:
• Work in partnership with other practitioner/professionals, children, young people, and their family.
• Work within a multi-disciplinary and professional integrated Early Help service to provide a timely response to the needs of children, young people and their families.
• Deliver evidenced based interventions.
• Provide a timely response to the identified needs of children and young people.
• Promote and use an Early Help Assessment framework.
• Be responsible for a high standard of case recording.
• Engage with children, young people and their families and actively promote their participation in assessments and support plans.
• Manage and prioritise an allocated caseload.
• Organise and participate in planning programme delivery of evidenced based programmes.
About You
We are looking for an empathetic communicator with experience of delivering outreach support work and supporting families and individuals with complex support needs, with the ability to forge links and establishing relationships with partner agencies
About the Organisation
A leading provider of services to the health and social care sector, where the aim is to reduce inequalities in learning, employment and health. As an employer, the organisation is proud to offer a range of benefits to staff including provision of workplace wellbeing support and activities, flexible working and a range of family friendly policies and subsidised parking.
You may also have experience in areas such as Family, Family Support, Community Support, Community Engagement, Family Worker, Family Support Worker, Community Support Worker, Community Engagement Worker, Outreach Worker, Family Support Officer. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hybrid working, with some travels across West Mercia as required.
Key Responsibilities
- To work directly with service users to provide support, deliver action plans, and conduct follow-ups. This could be conducting initial assessments to determine the service user’s needs, providing tailored housing advice/support to service users transitioning from prison or serving a community sentence, or working with young people on various programmes.
- To liaise with partner organisations/agencies, as required, on service delivery.
- Where necessary (for example, when working with young people), challenge inappropriate behaviour in a fair and equitable manner while motivating them to change.
- To maintain caseload efficiently, and to maintain accurate case records and documentations on relevant systems.
- To maintain accurate service user records, ensuring compliance with confidentiality and data protection regulations.
- To attend staff meetings and training events as required.
- To adhere to safeguarding processes, manage safeguarding concerns and risk factors.
Essential Person Specification
- High level of numeracy and literacy (preferably GCSE standard or above).
- Good communication, interpersonal, advocacy, and collaboration skills.
- Respectful of cultural differences; commitment to equal opportunities and anti-oppressive practice.
- Competency in IT applications, databases, systems, SharePoint, Microsoft 365, Microsoft Teams, and Microsoft Office applications.
- Ability to manage own caseload.
- Mature, reliable, resilient, energetic, patient, and consistent in approach.
Why Work for YSS?
- Annual leave of 27 days, excluding bank holidays
- Christmas Eve and New Years Day as Company holidays
- Pension Scheme
- Employee Health & Wellbeing plan
- Occupational sick pay
- Flexible working / hybrid working
- Monthly supervision for support / personal development
- Robust induction and training programme with an organisational commitment to ongoing training and personal development.
Notes
- Our organisation follows Safer Recruitment principles and guidelines for all posts where contact with children and/or adults at risk is possible – this includes a full application process, interviewing candidates, taking up and verifying two satisfactory references (one of which must be from your last employer), verifying qualifications, identity checks, an enhanced (Disclosure and Barring Service) DBS check and HMPPS prison vetting.
- You must have the right to live and work in the UK to be considered for this role.
The client requests no contact from agencies or media sales.
Are you looking for an exciting and new challenge? Are you passionate about supporting children and families? If so, look no further! We are seeking a full time Family Support Worker to work across our Family Hubs within Birmingham This is a fantastic opportunity to become part of a passionate and committed team and be an active member of the wider Family Hub Network.
Our Family Support team take an active role in working with partner organisations, local communities, and residents to achieve best outcomes for the children and families.You will be working with a strengths-based, trauma informed and relational approach to engage and support families, ensuring each family gets the right support at the right time.
Some key activities/objectives include:
- Plan and support delivery of targeted service elements, producing KPI's and outcomes.
- To strengthen families in a trauma informed way; promote resilience and self-care to prevent children and young people requiring more specialist and intensive support through high quality and impactful direct work.
- To support families to access universal services as appropriate.
- To offer a range of other evidence-based interventions to support their work with families.
- Work with the wider teams within the Family Hub Offer to meet the needs of the service across the borough.
- Working in collaboration with agencies to strengthen the exit strategy to ensure sustainable change.
- To capture the voice and experience of children and young people and utilise this to inform and develop service delivery.
- The occasional evening and weekend work to meet the needs of the service.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
The client requests no contact from agencies or media sales.
Contract type: This is a permanent post with funding confirmed to 31st March 2026
Available posts: 2
Purpose:
Established in 2014, the National Counter Trafficking Centre runs several programmes across England and Wales. One of these is the Independent Child Trafficking Guardianship Service (ICTG) as outlined in Section 48 of The Modern Slavery Act 2015.
The legislation provides a duty to support all children and young people who have been trafficked and reside within one of these areas: Wales/Cymru, East Midlands, West Midlands Combined Authorities, Bedfordshire, Gloucestershire (including Bristol), Warwickshire, all London Boroughs, Hampshire and the Isle of Wight (including Portsmouth and Southampton), Kent, Surrey, Essex, Greater Manchester, North and West Yorkshire, Lancashire and Merseyside.
We are currently recruiting for Support Workers based within one of the following areas:
- London
- Birmingham
- Manchester
Do you want to improve the lives of young people affected by modern slavery? Do you have immigration, social care, or criminal justice experience? Are you ready to join a passionate growing team and step up to this challenge? If your answers are yes, we want to hear from you.
If you are interested in applying for the role, you must have a current driving licence and use of a car or be able to manage extensive travel via pubic transport as there is the potential for extensive travel across our delivery sites. The the role will be Home Based; due to the nature of the work you must be able to identify a confidential space for you to carry out your day to day work.
What are the responsibilities of the Support Worker - Independent Child Trafficking Guardianship Service:
Support for Children:
Independent Child Trafficking Guardians support children who have experienced trafficking and exploitation, working alongside other professionals to ensure that children receive appropriate support in line with their needs.
Within this role you will:
- Support young people through short term pieces of work, for example groupwork and transition out of the service
- Work alongside ICTG's to deliver trips and activities for young people
- Support young people to engage with participation activities both within NCTC and as delivered by partner organisations
- Maintain up to date and accurate recordings on the children's electronic files.
- Identify and respond to safeguarding, alerting managers to concerns and completing actions as required
- Where appropriate contribute to national awareness raising sessions
- Contribute to the national on call rota
Home based with potential for extensive travel across all NCTC delivery sites.
The client requests no contact from agencies or media sales.
Community Based/Home Working – West Midlands
Permanent, Full Time
Circa £30,000 plus competitive benefits
Do you want to make a difference?
The RAF Benevolent Fund is the leading welfare charity for the RAF. Every year we make a real difference to over 40,000 people who benefit from our services. Working at the Fund is more than sitting at your desk ad in this role you will have the opportunity to be part of our RAF Family. Alongside helping our beneficiaries, we also get to hang out with Spitfires and Typhoons, take part in a Dambusters bike ride, attend events like Royal Ascot, the Chelsea Flower Show, and the Bomber Command Memorial Service. Every day you will make a difference and play your part in changing the lives of others and helping people in the RAF Family get through the toughest of times.
It doesn’t matter how long someone served or when. If they were part of the RAF, they and their family are part of our RAF Family. We will always be here to support them when they need it most.
Join the RAF Family and play your part in making a difference.
Do you want to play a part in what we do?
People are at the heart of what we do. Together we:
· Help reduce social isolation and loneliness among veterans.
· We support ill or injured men and women to have a safe place to call home, a home that meets their specific needs.
· We fund youth services on stations to provide clubs and activities for the children of serving personnel who move every few years.
· We provide grants to help with the cost of living. But this is just a few of the ways we help.
We are seeking an individual to raise awareness of the Fund’s welfare offer amongst social welfare agencies across the West Midlands but also, crucially, to help address the issue of social isolation and feelings of loneliness experienced by some members of the RAF Family.
The post holder will be working with socially isolated individuals to identify meaningfully enriching opportunities to reduce feelings of loneliness, some of whom may have complex and challenging welfare needs, to develop actions plans and coordinate support to overcome any barriers preventing successful connection into these enriching opportunities, assisting them by identifying appropriate support from within the RAF Benevolent Fund and the wider statutory and military charity sector.
The successful candidate will have experience of working in a social welfare role supporting individuals, have strong people and relationship-building skills, as well as empathy with or understanding of the issues affecting the Armed Forces community. Individuals with a social prescribing or working aged veteran support background are encouraged to apply.
This is a community-based position working from home covering the West Midlands, delivering both remote and face to face support, ideally you will be based in Staffordshire or Shropshire. The candidate must have their own vehicle to use to travel around these regions. Occasional travel to London will be required. The successful candidate for this role will need to be Enhanced DBS checked and prove they have the right to work in the UK.
To apply, please click on this link and send your CV, together with a cover letter detailing why you believe you are suitable for this role, providing examples of how you meet the job profile when you apply through our recruitment portal.
The closing date for applications is Friday 23rd May 2025, 5.00pm. Interviews will be held on 9th – 10th June 2025.
A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website. This role requires an Enhanced DBS check. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.
The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).
Our vision is that everyone in our RAF Family – veterans, serving personnel and their families – gets support in their hour of need.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are in search of a Support Coordinator to act as the cornerstone for our team across three supported living bungalows in the Kingswinford area of Dudley. Your primary responsibility will be to deliver exceptional, person-centred services aimed at enhancing the quality of life for our service users with learning disabilities, autism, and physical disabilities.
Your leadership will be key in maintaining operational excellence and top-tier care within a setting registered with the CQC and commissioned by Dudley Council. If you're ready for a role that offers the chance to make a meaningful difference, we welcome your application.
In this role, you'll be responsible for the effective management and deployment of staff to cater to the individual needs of our service users, factoring in their personalised schedules and activity plans. Your professionalism will set the standard, inspiring your team to go above and beyond in their support for service users. You will be patient, professional and well organised with excellent communication and leadership skills, both verbal and written. You will be able to liaise proactively and effectively with social workers and other members of the multi-disciplinary team.
A minimum of two years’ experience in providing care and support to people with learning disabilities and other needs is essential for this role.
Vacancy Reference Number: 83340
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Annual Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK.
Creative Support is a not for profit provider of person centered care and support





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about empowering young people up to the age of 25 to make positive life choices?
Do you have the experience and dedication to engage with those at risk of offending or already involved in the youth justice system, and inspire them to build a better future?
If so, we have an exciting opportunity for you!
The James Brindley Foundation is seeking a committed and compassionate individual to deliver our accredited Full Circle Programme (FCP). This powerful initiative provides one-to-one interventions, educational workshops, and school assemblies to help young people reduce their risk of involvement in youth violence and crime. Full training and extensive support will be offered to the successful candidate.
At The James Brindley Foundation, we want to live in a country where no one walks in fear of youth violence. We believe that, when everyone accepts personal responsibility for those around them, inevitably violence will be reduced and ultimately, lives saved.
If you're up for the challenge, share our vision and want to make a lasting impact, apply to join us today!
The client requests no contact from agencies or media sales.
Assistant Finance Business Partner
(SEO)
£41,055 - £44,415 (National)
+ £5,000 Accountancy Allowance or £2,500 Part Qualification Allowance
The Government Property Agency is the largest property holder in government, with more than £2.1 billion in property assets and over 50% of the government’s office estate. We are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for taxpayers. We are looking for innovative, solutions-focused people to join our team.
Representing the best covenant in the UK – His Majesty’s Government – we are leading ground-breaking programmes such as the Government Hubs Programme, Whitehall Campus Programme and Net Zero Programme, as well as delivering modern and cost-effective real estate service solutions.
Innovation and progress are at the heart of our behaviours. We foster a culture of lifelong learning, where curiosity and self-improvement are encouraged, and we’re dedicated to becoming a leading, inclusive employer both in the external market and throughout the Civil Service. Our strong emphasis on Equity, Diversity, and Inclusion (EDI) is not just about driving inclusion across our organisation, it is also about ensuring our services meet the needs of government departments and the civil servants who use our spaces.
Join our dynamic and diverse team that leads with purpose, improving sustainability, nurturing social value, driving inclusivity and flexibility, and kickstarting economic growth. We are driven by purpose, and you can be part of it too: where you make a meaningful impact; where you influence; where your voice really matters; where you help to shape our future direction.
The responsibilities of the Assistant Finance Business Partner will include:
- Producing management accounts for relevant budget holders and contributing to GPA’s client budget process
- Provide advice on financial treatment of project costs to ensure that all items are correctly assessed for capitalisation, and that the treatment of abortive costs and feasibility works are appropriately treated as RDEL, while being allocated to the correct projects
- Contributing to property reconciliations to ensure all expenditure has been fully recovered from tenants
- Attendance at monthly stakeholder meetings to support the management of projects, supply chain and client relationships
- Supporting any client discussions as required to ensure recovery of billed amounts, keeping accrued income minimal and controlled
- Building a network internally with other finance teams to ensure smooth transition of data and knowledge between interlinked processes, and contributing as part of the wider finance team
- Promote continuous improvement by developing and improving accounting processes and procedures relating to projects and other expenditure
- Preparing balance sheet reconciliations including accruals and prepayments
- Analysing financial performance to identify variances and ensuring transactions are accounted for correctly
- Take ownership of key financial processes, including the preparation and processing of journals, while supporting both internal and external audits.
- Play a proactive role in facilitating forecasting and reporting activities, and use your analytical skills to identify trends, risks, and opportunities within the financial data to inform strategic decision-making
Key Skills & Experience
- CCAB or equivalent part-qualified or finalist-level candidates required, full qualification desirable.
- Experience in facilities management or estates-related roles (e.g. property management, construction projects) is preferable, however candidates from other backgrounds will be considered.
- Strong month-end management accounting experience required; finance business partnering experience is advantageous.
- Confident communicator with proven stakeholder engagement skills.
- Ambitious and driven, ideally from a fast-paced or client-focused environment.
The GPA is committed to representing the communities we serve by making Diversity, Equality and Inclusion part of everything we do. To ensure that we are always recruiting and retaining a diverse mix of talent, we are particularly inviting applications from candidates who are disabled, ethnically or gender diverse, and people who identify as being part of the LGBTQ+ community.
Palliative Care Social Worker Band 5
Closing date: 26 May 2025
Interview Date: TBC
Location: Multisite working between Selly Park and Erdington Hospices
Hours: Full time
Duration: Permanent
Salary: Clinical Band 5, £29,117 - £35,445 per year
DBS Requirement: Enhanced
"Happy to talk flexible working"
Birmingham Hospice is committed to improving the quality of life for people living with life-limiting conditions, as well as supporting their families and loved ones during one of the most challenging periods they will ever face.
We are looking to recruit an empathetic Palliative Care Social Worker to join our team of dedicated Social Workers at Birmingham Hospice.
Our Palliative Care Social Workers at Birmingham Hospice specialise in working in partnership with patients who require specialist palliative or end-of-life care in addition to supporting their families, those they are close to and their communities. Using their specific skills and knowledge to help people to deal with the impact of a palliative diagnosis, including emotional support, to have a good life and a good death.
In this role you will be responsible for ensuring the provision of a coordinated family support service across both Hospice sites. Working as part of a multi-disciplinary team (MDT), you will support the senior palliative care social worker to ensure that the service provides high standards of support, to patients, their families, carers, loved ones and communities, You will help to influence and enhance best practice in palliative and end-of-life care involving both internal and external professional providers and agencies. You will be well-versed in Safeguarding, Deprivation of Liberty Safeguards (DoLS), have a thorough understanding of the Mental Capacity Act, and other relevant legislative frameworks.
As part of the social team, you will help to provide the assessments and applications for both Social and Fast Track CHC packages of Care to ensure that the highest standards of care and support to our patients and loved ones are provided at the right time.
You will be a registered social worker with Social Work England and hold a full clean driving licence. You will be a sound communicator and will be authentic, open, honest, transparent, and have a track record of working inclusively with a genuine appreciation of the value of diversity.
In return we the opportunity to be part of an amazing charity and team, generous holiday entitlement, wellbeing programmes, comprehensive training and the opportunity to develop your career as a Social Worker.
To view the full job description for this role and to apply for this vacancy please visit our vacancies portal on our website.
The hospice is committed to developing a dynamic and diverse team, representative of the communities it serves. We ask you, therefore, to complete the Equal Opportunities monitoring form to help us in this aim. We value each person as an individual – whether they are colleagues, patients, family members, carers or supporters, every person matters. We embrace diversity of culture, background and environment knowing it enriches our workplace and our relationships with our local communities. We are committed to building a culture of inclusion and belonging. We would love to hear from you, about what makes you uniquely you and how this opportunity will support you to succeed.
We believe that anyone with a terminal diagnosis deserves to live well and make the very most of the time that remains.



The client requests no contact from agencies or media sales.
Peer Mentor (Mental Health) – The Recovery House Service
Location: Alum Rock, Birmingham
Salary: £24,570 per annum
Hours: 37.5 hours per week
Are you ready to make a positive impact on mental health services in Birmingham?
Birmingham Mind is seeking an enthusiastic and compassionate individual to join our organisation as a Peer Mentor. As a Peer Mentor you will need to have living experience of mental health difficulties and have gained a level of insight into your mental health experience and be ready to talk about them openly. It is important that applicants have reached a period of stability and can manage their mental health and wellbeing, in order for them to be ready for this role. We are looking for someone who is ready to use their experience to support and inspire service users in their recovery journey. Peer Mentors will support service users on their emotional journey, and form therapeutic alliances to share ways of coping, understanding and nurturing hope and inspirations.
You will need to have excellent communication skills, with a good understanding of the individual recovery journey and the issues facing people suffering with mental health difficulties. We need a Peer Mentor who is able to share the values of our organisation and is passionate about our vision of “Better Mental Health for All” in Birmingham.
You will be joining a brand-new team for our newly commissioned service Recovery House. This is an exiting and innovative service for Birmingham Mind and is an opportunity to create a flagship standard of support and care for those in mental health crisis. The service will supply short stay accommodation for people in crisis, for a maximum of 7 nights. Recovery House is a CQC Registered service commissioned by the Birmingham and Solihull Mental Health Trust and peer mentors will be part of a multi-disciplinary team made up of Birmingham Mind and NHS Staff.
Joining Birmingham Mind means joining a diverse workforce, and an organisation that values living experience of mental distress. We are proud of our inclusive environment, and the support we provide to our staff as well as our service users.
All employees have access to affordable healthcare cover through PayCare, a defined contribution pension scheme and access to free counselling and support through our 24/7 Employee Assistance Programme. We also offer a comprehensive training programme, with an additional peer mentoring specialised induction.
For further information, please see the Peer Mentor Job Description for full details of attributes, values and experience required for the role.
You can watch some of our current peer mentors discuss their experiences of the role on our YouTube Channel. Interested applicants are also strongly encouraged to attend one of our pre-recruitment sessions to discuss the role further. They are taking place at our Central Birmingham Wellbeing Hub on:
Monday 2nd June 11am-12 pm
Monday 2nd June 1pm-2pm
Monday 9th June 11am-12pm
Monday 9th June 1pm-2pm
If you are unable to attend one of these sessions and are offered an interview, a member of staff will reach out to you for a brief discussion beforehand.
Any informal enquiries can be directed to Danielle Murinas on
Applications close on the 11th of June and interviews will take place the week commencing the 23rd of June 2025.
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
About the role
In order to reach and support more kinship carers with these programmes and our other services, we have developed a new Marketing Team to develop and deliver integrated, strategic and creative marketing and engagement campaigns and strategies. This team is now established with clear plans to engage kinship carer audiences, rooted in insights.
Strategic engagement with professionals from the education sector as a conduit to engage kinship carers in our services offer is a key part of this role, and a relatively new area of focus for Kinship. Delivering against a strategic plan already in place, you will be managing relationships and marketing approaches to Virtual Schools, select Multi-Academy Trusts (MATs) and other education professionals through umbrella bodies and associations to execute this.
Who we're looking for
This is an exciting opportunity for an experienced, senior-level marketeer or engagement professional with a strong track record in further developing and delivering successful multi-channel marketing strategies targeted at a range of audiences to join us as a Head of Marketing and Strategic Engagement to oversee this team. Experience in working in the education sector, or an engagement role would be advantageous.
We’re looking for someone excited to hit the ground running, able to plan strategically, deliver operationally and take creative approaches to maximising engagement and acquisition with a small in-house team. A strategic thinker and natural collaborator, you’ll be able to work across the organisation to further develop integrated marketing across Kinship’s services and programmes, and ensure these align with our wider external communications, including to our Kinship Community of more than 12,000 carers.
You will have significant experience in leading marketing teams and have demonstrable experience in delivering successful, engaging marketing and engagement strategies. You’ll be comfortable getting very involved in the operational delivery of our marketing and engagement plans, supporting your team and demonstrating an insight and audience-led approach to both digital and offline marketing, thriving in an environment where you’ll be responsible for overseeing the progress of various strands of marketing activity.
Key responsibilities include:
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Using data and market insights, develop and oversee the implementation of high-quality, integrated and strategic marketing and engagement strategies to support Kinship’s awareness, understanding, interest, income generation, engagement and growth amongst key audiences, with a particular focus on marketing our programmes and services.
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Develop an expert knowledge of Kinship’s target audiences for marketing its programmes and services to (e.g. kinship carers, local authorities, education sector organisations and professionals) and devise tailored multi-channel marketing activities for different audiences to meet service objectives.
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Ensure that all marketing plans and strategies align with, and support, the organisation’s brand strategy.
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Lead the ongoing development and delivery of a focused schools engagement campaign and activity through key channels to raise awareness of kinship care within education settings to engage with kinship carers currently unknown to Kinship, including those from under-represented groups.
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Work closely with leads for Kinship’s different programmes and services, and in the Business Development, Digital and Communications teams to ensure marketing communications and engagement with key audiences are aligned.
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Work in collaboration and co-production with kinship carers and their families to ensure meaningful input and representation in the development of relevant plans and activities.
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Drive forward cross-departmental work to further develop the organisation’s email marketing strategic approach.
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Contribute to the development of performance indicators for all marketing activities, using these to adjust campaigns to maximise effectiveness and provide regular reporting and analysis.
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Line management of a small team.
Essential criteria include:
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Significant experience (5+ years) in marketing, with demonstrable success in delivering integrated strategic marketing and/or engagement strategies which met objectives around engagement and acquisition.
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Experience in a management role, with line management experience, and accustomed to operating with senior-level colleagues.
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Experience of combining marketing and engagement strategies and plans, with experience of stakeholder engagement and management in order to reach a wider audience/consumer/customer.
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Extensive experience of project management and delivering ambitious plans on time, to budget and evaluating outcomes.
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Significant digital marketing experience strategically and operationally with particular experience in maximising digital marketing tools including email marketing systems and paid and organic social.
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Experience using a Content Management System, such as Salesforce and using insights to inform marketing optimisation and planning.
What we’ll offer you
Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time) as well as a generous pension scheme. We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
This is a fantastic time to join a supportive and well-established team within an organisation with rapid growth ambitions. This role will be what you make it and we’re looking for someone to seize this opportunity!
How to apply
Please apply via our recruitment agency partners, Ellwood Atfield, with your CV via the link.
- Application deadline: Wednesday 28 May, 9am
- First interview: Tuesday 10 June (online)
- Second interview: Thursday 19 June (in-person, Vauxhall)
Kinship reserves the right to close applications early on receipt of sufficient applications. Apply early!
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.





The client requests no contact from agencies or media sales.