Service support worker jobs in london
About the role
We’re looking for a warm, proactive organiser to help more women seeking sanctuary access our Touching Safe Ground programme — weekly trauma-informed yoga and English for wellbeing sessions in East London. You’ll reach out to asylum hostels, GP surgeries and community and legal services to connect with women who may benefit. You’ll support them in attending, help sessions run smoothly, and manage practicalities like childcare, refreshments and expenses. A key part of the role is also building a brilliant volunteer team — recruiting, supporting and coordinating volunteers who make our sessions possible. You’ll also work closely with the Project Lead and colleagues on outreach, monitoring and partnership-building. This hands-on, local role is perfect if you’re organised, people-focused, and committed to empowering women who have faced hardship or trauma. It’s also a great opportunity to build skills in partnership working, trauma-informed community outreach, and volunteer leadership
Key details
- Contract: 1-year fixed-term (with potential to extend up to 4 years) 3-month probationary period. Post funded by National Lottery Reaching Communities Fund
- Hours: 16 hours per week (must be available Weds 9–12 & Thurs 3.30–6.30)
- Location: Office and venues in Tower Hamlets, with some home working
- Salary: £32,593 per annum pro rata (0.4 FTE, 2 days per week)
- Start date: From 1 November 2025 (negotiable)
- Line manager: Project Lead
- Requirements: Female applicants only (Equality Act 2010 exemption). DBS check. You must already have the right to live and work in the UK.
Who we are
Globe Community Project is a dynamic and growing charity in the heart of East London. Our mission is to transform loneliness into connection among isolated people and under-served groups in Tower Hamlets.
What you’ll do
- Reach and engage asylum-seeking, refugee and migrant women across Tower Hamlets
- Build partnerships with GP surgeries, community and legal services, universities and local networks, to create referral pathways
- Welcome and support women at weekly sessions, outings and seasonal events
- Manage relationships with our crèche provider and ensure children’s provision is in place
- Recruit, coordinate and support volunteers (including DBS checks, expenses, and organising annual wellbeing treats)
- Collect impact data sensitively, including quotes, photos and case studies (with informed consent)
- Organise occasional trips and outings
- Support with some admin, monitoring and evaluation tasks, and lead on others
- Represent GCP at local events to raise awareness of our work
- Attend team, project and 1:1 meetings, and take part in GCP’s annual Away Day
What we’re looking for
Essential:
- Experience of community outreach, engagement and partnership building
- Confidence working with at-risk groups (ideally refugees/asylum seekers)
- Strong organisational and time-management skills
- Ability to build trust quickly across diverse backgrounds
- Confident with MS Word, Excel and G Suite
- Caring, empathetic, proactive, independent and reliable
- Strong alignment with GCP’s values (please see our website)
Desirable:
- Experience managing or coordinating volunteers
- Voluntary sector or community development background
- Speaks a community language
- Experience of reflective practice
- Knowledge of safeguarding processes
- Lived experience of migration or seeking sanctuary
What we offer
- Salary £32,593 per annum, pro-rata for 0.4 FTE, 2 days per week.
- 30 days’ paid holiday plus bank holidays, pro-rata, (rising with service)
- 10% employer pension contribution (NEST scheme)
- Employee health insurance (after probation)
- The chance to make a real impact on the lives of women and children, and grow your skills in outreach, community organising, and trauma-informed practice
We are a Buddhist-inspired charity working to benefit the local community, while putting our values into practice.




The client requests no contact from agencies or media sales.
About the role:
Our Camden Housing First and Health team is offering an exciting apprenticeship that places you at the centre of meaningful change for people experiencing homelessness in London. As a Health and Wellbeing Apprentice, you will work closely with our dedicated health leads to support residents who face barriers in accessing care, helping them take positive steps towards healthier and more independent lives. Whether it’s accompanying clients to appointments, recording important data, assisting with administrative tasks, or helping to deliver creative and engaging health events, you’ll play a hands on role in breaking down obstacles and opening doors to better health and wellbeing. Every day, you will see the direct impact of your support as trust builds, confidence grows, and individuals begin to achieve improvements in their physical health that once felt out of reach.
This opportunity is also about your own growth and development. Alongside your day to day work, you will dedicate one day each week to completing the Level 3 Community Health and Wellbeing Worker apprenticeship with Impact Futures, gaining knowledge and skills that will serve as a strong foundation for your career. Over 16 months, you will not only learn how to apply a psychologically informed approach to your practice, but also develop the expertise and confidence needed to thrive within Single Homeless Project 9SHP) and in the wider health and social care sector. By joining us, you are not just stepping into a role; you are beginning a journey that can shape a long term career, while making a lasting difference to the lives of homeless Londoners and the communities we serve.
*To be eligible for this role, candidates must have a connection to Camden, through living, working, studying, or having family or community ties, and those with lived experience are especially encouraged to apply.
About you:
- Ability to find ways to engage and develop relationships with clients.
- Commitment to ongoing personal and professional learning.
- Passion for addressing health exclusion.
- Willingness to work as part of a diverse professional team.
- Willingness to learn IT systems and complete admin.
- Reliable and organised person.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 28th September at midnight
Interview date: Tuesday 7th and Wednesday 8th October at SHP Head Office in Kings Cross
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.
Preventing homelessness, transforming lives.




The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Mae'r wybodaeth ganlynol yn ddwyieithog – sgroliwch i lawr am y Saesneg.
The following information is bilingual – please scroll down for the English.
Dewch i ymuno â thîm Cymru!
Ydych chi eisiau gweld plant a phobol ifanc yng Nghymru cael cyfleoedd i gysylltu, archwilio, ymateb a thyfu mewn ffydd? Ein gweledigaeth fel Scripture Union yw gweld cenhedlaeth newydd o blant a phobl ifanc yn dod i ffydd bersonol, fywiol yn Iesu a bydd y Gweithiwr Cymorth yn chwarae rôl hanfonol wrth gynnig gwasanaeth gweinyddu, cyfathrebu, a threfnu i’r tîm.
Y Rôl
Rydym yn chwilio am Weithiwr Cymorth a fydd:
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Cefnogi Tîm Cenhadaeth Cymru yn eu cenhadaeth barhaus i arloesi a chreu cyfleoedd i blant a phobl ifanc sydd ymhlith y 95% sydd heb gysylltiad â chapel neu eglwys i archwilio’r Beibl, ymateb i Iesu, tyfu mewn ffydd a rhannu newyddion da Iesu drostynt eu hunain. Ein blaenoriaeth yw cyrraedd rhai nad ydynt yn nabod Iesu eto trwy eu helpu i gysylltu, archwilio, ymateb a thyfu.
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Gweithio gyda Chydlynydd y Genhadaeth Genedlaethol (Cymru)’ a’r tîm yn y Swyddfa Genedlaethol i ddatblygu darpariaeth ehengach ar gyfer adnoddau cenhadaeth, deunyddiau cyfathrebu a marchnata yn y Gymraeg.
Mae hon yn swydd barhaol ar 0.5 FTE â chyflog o £11,970.
Beth fyddwch yn ei wneud:
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Cymorth Gweinyddol: darparu cymorth gweinyddol i dîm Cymru o ran trefnu cyfarfodydd, cymryd nodiadau, archebion digwyddiadau, cyfathrebu mewnol a chymorth cronfa ddata.
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Cyfathrebu: cyfathrebu'n effeithiol ag ystod eang o gynulleidfaoedd yng Nghymru mewn amrywiaeth o ffyrdd gan gynnwys cylchlythyrau, cyfryngau cymdeithasol, diweddariadau i'r wefan, cyfathrebu â chefnogwyr, ymdrin ag ymholiadau gan wirfoddolwyr/gweithwyr eglwysi.
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Yr iaith Cymraeg: cynnig cymorth gyda chyfieithu a phrawfddarllen i ehangu'r ddarpariaeth o adnoddau cenhadol yn y Gymraeg a chyfathrebu cyffredinol â chefnogwyr.
Pam Scripture Union
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Gweithio o bell gyda chyfarfodydd tîm wyneb yn wyneb drwy gydol y flwyddyn
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Oriau hyblyg 0.5 FTE gyda phatrwm gwaith i'w gytuno gyda'r rheolwr llinell
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23 diwrnod o wyliau + gwyliau banc + 5 diwrnod gwirfoddoli
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Cyfraniad pensiwn hyd at 12%
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Yswiriant bywyd
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Enhanced family leave.
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Am ddim –darlleniad dyddiol o’r Beibl a nodiadau
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Amgylchedd gwaith cefnogol, llawn ffydd lle mae gan eich gwaith effaith dragwyddol
Pethau pwysig i’w nodi cyn cyflwyno cais
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Rydym wedi ymrwymo i adeiladu gweithlu amrywiol yn ddiwylliannol. Fel rhan o'r ymrwymiad hwn, rydym yn croesawu ceisiadau gan bobl, waeth beth fo'u cefndir.
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Mae'r Mudiad o ddifrif ynghylch diogelu plant a phobl ifanc. Bydd angen Ddatgeliad Manylach gan y Gwasanaeth Datgelu a Gwahardd (DBS) ar gyfer y swydd hon ac mae’n ofyniad galwedigaethol i’r swydd gael ei llenwi gan Gristion ymroddedig, sy'n cymryd rhan fyw ym mywyd yr eglwys. Mae Deddf Cydraddoldeb 2010, Rhan 1, Atodlen 9 yn berthnasol.
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Bydd angen i ymgeiswyr gael yr hawl i fyw a chael eu cyflogi mewn swydd barhaol yn y DU oherwydd nad ydym yn darparu trefniadau noddi fisa.
Pwy Rydym yn Chwilio Amdano: Ein Ymgeisydd Delfrydol
Er mwyn cefnogi Tîm Cenhadaeth Cymru orau, bydd y person a benodir yn:
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Gallu cyfathrebu’n effeithiol yn y Gymraeg, yn ysgrifenedig ac ar lafar.
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Meddu ar sgiliau gweinyddu a sgiliau TG da.
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Hunan-ddisgybledig, yn gallu trefnu a blaenoriaethu ei (l)lwyth gwaith a rheoli nifer o brosiectau ar y tro.
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Gallu rheoli amser yn effeithiol er mwyn cyflawni amcanion a gwneud gwaith yn brydlon.
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Gweithio’n effeithiol fel rhan o dîm sydd ar wasgar mewn gwahanol ardaloedd.
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Dangos ymrwymiad llwyr i Dduw ac yn ddisgybl i Grist.
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Gallu helpu i sicrhau bod SU yn ymwybodol o bolisïau Llywodraeth Cymru o ran eu heffaith ar waith SU yng Nghymru.
Fel holl aelodau’r staff yma yn Scripture Union, bydd y person a benodir yn:
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Gristion o argyhoeddiad sy’n cydymdeimlo â nodau ac ethos Scripture Union ac sy’n cymryd rhan fyw yng nghenhadaeth eglwys leol.
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Ceisio cael dealltwriaeth gadarn o’r Beibl gan gymhwyso hynny at fyw o ddydd i ddydd ac annog eraill i wneud hynny hefyd.
Sut i gyflwyno cais
Os yw hyn yn eich disgrifio chi, ac rydych chi'n cytuno â nodau a chredoau Scripture Union, yna hoffem glywed gennych chi. I wneud cais am y rôl hon, lawrlwythwch gopi o broffil y swydd. Bydd angen i chi uwchlwytho i Charity Jobs eich CV (2 dudalen A4 ar y mwyaf) a llythyr eglurhaol (2 dudalen A4 ar y mwyaf) yn disgrifio sut mae eich sgiliau a'ch profiad yn adlewyrchu manyleb y person. Mae croeso i chi gyflwyno eich cais yn Saesneg neu'n Gymraeg. Rhaid ateb pob cwestiwn sgrinio a ddarperir fel rhan o'ch cais.
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Join the Wales Team
Are you passionate about seeing children and young people in Wales have the opportunity to connect, explore, respond and grow in faith? Scripture Union has a vision to see a new generation of children and young people have a vibrant, personal faith in Jesus and the Support Worker will play a vital role in supporting this ministry in Wales by providing communications, organisational and administrative service to the team.
About the role
We’re looking for a support worker who will:
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Support the Wales Mission Team in their ongoing mission to pioneer and create opportunities for children and young people, who are found in the 95% of those outside the church, to explore the Bible, respond to Jesus, grow in faith, and become sharers of the good news of Jesus for themselves. Our priority is to reach those who don’t yet know Jesus by helping them to connect, explore, respond, and grow.
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Work with the National Mission Co-ordinator (Wales) and the team in the National Office to develop a wider provision for mission resources, communication and marketing materials in the Welsh language.
This is a permanent role at 0.5 FTE with a salary of £11,970.
What You'll Do
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Administrative Support: provide administrative support to the Wales team with regard to arranging meetings, note taking, event bookings, internal communication and database support.
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Communication: communicate effectively with a wide range of audiences in Wales in a variety of ways including newsletters, social media, updates to the website, supporter communications, handling enquiries from church volunteers/workers.
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Welsh Language: support with translation and proof-reading to expand the provision of Welsh language mission resources and communication with supporters.
Why Scripture Union
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Remote working with regular in-person team meetings throughout the year
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Flexible hours 0.5 FTE with working pattern to be agreed with line manager
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23 days holiday + bank holidays + 5 volunteering days
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Up to 12% pension contribution
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Life insurance
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Enhanced family leave.
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Free Bible Reading Guide
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A supportive, faith-filled environment where your work has eternal impact
Important things to note before you apply
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We are committed to building a culturally diverse workforce. As part of this commitment, we welcome applications from people, regardless of their background.
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The Movement takes Safeguarding seriously. This role will require a Disclosure from the Disclosure & Barring Service and has an occupational requirement to be filled by a committed Christian, active in church life. Equality Act 2010, Part 1, Schedule 9 applies.
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Please note that we do not provide visa sponsorship arrangements so applicants will need to have the right to live and be employed in a permanent job in the UK.
Who We're Looking For: Our Ideal Candidate
In order to best support the Wales Mission Team, the person appointed will:
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Be able to communicate effectively in the Welsh language, both written and spoken.
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Have strong administration and IT skills.
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Be self-disciplined, able to organise and prioritise their own workload, and manage multiple projects.
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Have the ability to manage time effectively to meet objectives and deadlines.
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Work as an effective team player within a geographically dispersed team.
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Have a total commitment to God and is a Christian disciple.
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Be able to help ensure that SU is aware of Welsh government policies as they affect the work of SU in Wales.
As with all members of staff here at SU, the appointed person will:
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Be a committed Christian in sympathy with the aims and ethos of Scripture Union who has an active involvement in the mission of a local church.
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Seek to have a sound biblical understanding that is applied in daily living and encouraged in the lives of others.
How to Apply
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If this describes you, and you are in agreement with the aims and beliefs of Scripture Union, then we would like to hear from you. To apply for this role, download a copy of the job profile. You will need to upload your CV (2 A4 pages max) and a covering letter (2 A4 pages max) detailing how your skills and experience reflect the person specification via Charity Jobs. You may choose to submit your application in English or Welsh. All screening questions provided as part of your application, must be answered.
Closing Date: 18th October 2025
Interview Date: Thursday 6th November
Interview Location: Cardiff (venue TBC)
ScriptureUnion is a Christian charity that exists to see a new generation of children and young people with their own vibrant, personal faith in Jesus




The client requests no contact from agencies or media sales.
Do you have a progressive, forward-thinking perspective on social care services? Are you committed to ensuring the highest quality of work for children, young people, and families every time?
We are looking for a new Programme Manager to join our team and oversee our Family Group Conference services throughout the London Boroughs of Bromley and Hackney.
ABOUT US
We are a leading UK charity delivering Family Group Conferences (FGC). Building on over 25 years of experience, we are now exploring new and innovative ways of working alongside families and communities. We are doing this at a time when the Government has set out a clear vision for Family Group Decision Making (FGDM) to become a central offer to families experiencing challenges and engaging with Children’s and Families Services. This is a pivotal moment to join our organisation and help shape the future of this work.
ABOUT THE ROLE
This role could suit two types of candidates:
- A practitioner with experience of working with children and families who wants to use their practice experience in a programme management role, or;
- An experienced programme manager with strong public sector and/or charity sector experience, who is confident working with data and is relational and collaborative with colleagues and partners.
It would be an advantage, though not essential, to have experience of Family Group Decision Making, solution-focused practice, or the children’s social care sector.
Whilst this role is a managerial role, and not day-to-day family-facing we do make space for our Programme Managers to hold a limited number of referrals each year to nurture skills and practice experience. Full practitioner training is provided for all Daybreak employees.
The role is home based with regular travel into Bromley and Hackney Local Authority offices. A successful candidate would also need to actively work in person with commissioners, external partners, and communities in and around Bromley and Hackney on a regular basis, depending on service needs. Willingness to travel to other areas, depending on service need and growth is needed.
What does a week look like for a Daybreak Programme Manager?
No two weeks are the same, but as a Programme Manager you can expect to balance a mix of operational oversight, supporting your freelancer team, and stakeholder engagement. Typical activities include:
Ensuring a quality service for families, and delivering on contract aims
- Reviewing and triaging referrals, including case discussions with referrers.
- Quality-assuring referrals and Family Plans, ensuring procedures are followed and records are kept up to date in our case management system.
- Monitoring case records to make sure Family Group Conferences are progressing appropriately, and accurate records are being kept.
- Collating and analysing performance data (KPIs), using MS Excel and other tools.
- Writing quarterly reports for commissioners, analysing service delivery, providing narratives and identifying areas for development.
Working with your freelancer team of Coordinators
- Allocating new referrals to our team of freelance Independent Coordinators.
- Engaging Coordinators in best practice discussions, providing guidance to overcoming barriers or issues.
- Acting as the first point of contact for safeguarding concerns, reviewing incident reports and escalating when required.
- Hosting in-person and online Practice Development Groups to share key messages and facilitate best practice discussions.
- Recruiting, inducting, and supporting new Coordinators - from advertising and interviews to observing practice.
- Reviewing and signing off invoices from freelance Coordinators.
Working with external stakeholders and referrers
- Building relationships with referrers such as Social Workers, through consultations and attending team meetings.
- Promoting our services to commissioners and senior managers in children’s social care, ensuring referrals are high quality whilst also raising awareness of the value of FGCs and our service.
Contributing to the wider Charity aims
- Attending Programme Manager and staff team meetings.
- Contributing ideas and expertise to strengthen processes, improve service delivery, expand our offer to families, and support Daybreak’s wider charitable goals.
DETAILS
- Salary: £36,000 - £39,000 per annum pro rata, depending on experience
- Location: The role is home based with regular travel into Bromley and Hackney Local Authority offices. There is also occasionally travel to Southampton (Head Office) for meetings and other areas, based on operational need.
- Working pattern: 30 hours per week; to discuss schedule with the successful candidate.
- We are committed to safeguarding and all posts are subject to an Enhanced DBS Check, two satisfactory references and proof of right to work in the UK.
APPLICATIONS
To apply, please download the recruitment pack and application form, below, and return to our head office email address. If you need any help with your application or have any questions about the role, please contact us via email or or phone.
CLOSING DATE: 28 SEPTEMBER 2025INTERVIEWS: 9 OCTOBER 2025, in London (1 Bow Churchyard, London EC4M 9DQ)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Family Support Worker
£24,000 pa + benefits (including 25 days annual leave, company car and pension)
This roles covers Thames Valley and the surrounding area.
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are looking to appoint a Family Support Worker to deliver high-quality family support services as part of our Thames Valley Team.
Reporting to the Family Support Manager and working in partnership with health, education, and social care professionals, you will take responsibility for providing needs-led emotional, social, and practical support to families where a child/young person has a life threatening or terminal illness.
Having worked in a stressful and emotional environment you will have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss, and change - and how best to help others deal with its impact.
Location:
This role covers Thames Valley and surrounding areas. The role does require travel, however you have the freedom to plan your own diary around the demands of both the families you are working with, your team, and also any personal appointments you may need to attend.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.
· A warm, inclusive approach to achieving goals quickly and correctly.
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website. More information can also be found in our Candidate Pack.
We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.
Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.
How to apply:
To apply please visit our website via the link.
Interview dates: Interview Dates to be confirmed.
Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation. Registered Charity No: 1070532
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Floating Support Worker to play a pivotal role in our Complex Needs Service in Hammersmith and Fulham.
Sounds great, what will I be doing?
Your primary focus will be on housing and benefit-related support for vulnerable adults aged 16 and over who are referred to the service.
You will support staff in managing their caseloads, conducting regular supervisions, and ensuring effective service delivery.
This role offers an exciting and varied working week. You will need to manage your own time and workload effectively. You will play an invaluable role in helping individuals make positive changes using the recovery model. We welcome applications from candidates with lived experience.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
You will have proven experience of working with people living with mental ill health and complex needs, with the ability to deliver high-quality support in community and outreach settings. You will be skilled at enabling service users to achieve their goals and aspirations, using person-centred support planning, key working, and recovery-focused approaches. With excellent knowledge of the signs, symptoms, and treatments of mental illness, you will be confident in assessing when someone's mental health is deteriorating and taking appropriate action to ensure their safety and wellbeing.
In addition, you will demonstrate a sound understanding of health and safety requirements when working in the community, as well as welfare benefits entitlements relevant to the client group. You will actively promote equality, diversity, dignity, and choice in your work, respecting the rights of every service user. Importantly, you will bring strong safeguarding knowledge and the ability to respond effectively to any concerns, ensuring a safe and supportive service environment.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Main Purpose of Role
CFAB is a national charity and the UK-branch of the International Social Service network. Our social work team helps to resolve cases involving child protection, children in care, and vulnerable adults when the case crosses international borders. CFAB social workers offer advice and guidance to individuals and local authorities and help to link social work services between the UK and another country. CFAB social workers engage in direct work with beneficiaries through kinship assessments and risk assessments.
The main purpose of the role is: to manage a caseload of complex cases originating in the UK or overseas which involve child protection issues; to support, advise and quality assure the work of social workers in other countries; to deliver training to professionals on issues related to international social work, and: when needed, to complete kinship assessments of family members who have come forward to care for a child in care.
Note: Whilst there are some opportunities to complete direct work with service users, such opportunities are limited as the focus of the role involves supporting social workers abroad and delivering training to UK Local Authorities.
Main duties, tasks and key results
1. To hold a caseload of allocated cases originating in the UK or overseas
- Quality assuring complex kinship and parenting assessments completed by social workers abroad for court proceedings in the UK.
- Managing complex cases requiring liaison with local authorities or individuals in the UK, and the relevant authorities overseas to resolve the case;
- Assessing cases referred to CFAB, identifying the intervention required and the resources/agency to undertake it
- Preparing information for referral abroad or to an agency in the UK;
- Establishing, developing and maintaining relationships with clients and/or agencies in the UK and overseas to ensure the progression of cases to resolution;
- Ensuring that all cases are dealt with in a manner consistent with CFAB guidelines and Social Work England’s’ professional standards;
- Undertaking the required administrative tasks.
2. To participate in running the Advice Line service and responding to enquiries made to CFAB
- Offering advice to local authorities, NGOs and individuals
- Advising on referral procedure and fees
- Sending follow-up documents to enquirers
- Liaising with overseas partners for advice and to establish if services are available
3. To provide training to local authority professionals
- Deliver training sessions, jointly and single-handedly, to UK authorities on issues relating to international child protection, e.g. child trafficking and private fostering
- Present on CFAB’s behalf to conferences on international child protection, as required.
4. To undertake social work assessments
- Undertake kinship assessments of individuals in the UK who have applied to care for a child within their family who is in care in another country;
5. To support the development of the Social Work Team and wider CFAB team through:
- Participation in social work and CFAB team meetings
- Regular supervision meetings with line manager
- Representing CFAB to external partners
- Contributing to special projects as required
6. To be adaptable and willing to take on new roles and responsibilities as the services of CFAB develop in response to the changing needs
7. To maintain up to date knowledge of legislation and policies affecting the work of CFAB to ensure a high quality consultancy service to service users.
8. To present, represent and promote the organisation to a range of audiences and settings, including promotional events.
SKILLS/ABILITIES/KNOWLEDGE
Essential
1. Right to work in the UK
2. A thorough and in-depth knowledge of safeguarding issues and all relevant UK legislation and knowledge of international regulations.
3. Strong reporting writing and analytical skills
4. Ability to use discretion and judgement when dealing with sensitive and confidential information.
5. Ability and commitment to undertake all duties and interactions with employees, partner providers and customers fairly, without unlawful discrimination, and with due regard to CFAB’s equality, diversity and health and safety polices.
6. Knowledge and understanding of cross cultural social care issues and commitment to the charitable services CFAB provides.
7. Excellent spoken and written English.
8. Excellent ICT skills.
Desirable
9. Experience of conducting assessments to inform court proceedings in the UK
10. Experience of working for a charity or NGO
11. Experience of working in international child protection and/or in multicultural settings.
12. Ability to speak and write to a business level in a language relevant to CFAB’s work other than English
Special issues
Occasional requirement to travel within the UK to complete assessments or deliver training.
Key external contacts
International Social Service network partners
Local Authorities across the UK
Additional Requirements
1. Ensuring adherence to necessary legislation e.g. Data Protection Act, Health and Safety Act
This job description is a non-contractual document and may be changed at any time by CFAB. All employees are expected to be flexible over the tasks/duties and responsibilities of their roles in order to meet the needs of both of CFAB and our service users/partners.
CFAB exists to ensure that every child in the UK has the right to care, protection and family life, no matter where they come from.




The client requests no contact from agencies or media sales.
Location: Much Hadham, Hertfordshire
Salary: £25,066 – £26,632 per annum (pro rata for part-time)
More than a job. A chance to be part of a child’s journey, helping them thrive in a safe, caring, and joyful environment.
About St Elizabeth’s Centre
St Elizabeth’s is a vibrant, values-led charity set in 60 acres of Hertfordshire countryside, supporting children, young people, and adults with complex needs including epilepsy and learning disabilities.
Our unique site includes a school, college, supported living for adults, children’s homes, and on-site therapies — all working together to create a safe, joyful and aspirational environment where every person is supported to live life to the full.
Whether it’s helping someone bake their first cake, swim their first length, or make their first friend, we celebrate every achievement — big or small.
About the Role
Are you a kind, patient, person and passionate about making a real difference in children’s lives? We’re looking for a dedicated Care and Support Workers to join our close-knit team supporting children with epilepsy and complex medical and developmental needs.
As a Care Support Worker, you’ll play a key role in empowering individuals across both our Children’s Homes (ages 5–19). You’ll build strong, respectful relationships and provide high-quality, person-centred support that helps people grow in confidence, develop skills, and discover joy in everyday experiences.
What you’ll do
- Support individuals in their personal care, wellbeing and day-to-day routines
- Encourage participation in daily life, education, community activities and fun experiences like swimming, shopping, baking, cinema trips and day outings
- Supporting children in school, play, and therapy activities, recording progress and achievements in line with care and safeguarding requirements.
- Work flexibly as part of a wider team including education staff, therapists, nurses and families
- Follow clear support plans and behaviour support strategies to promote safety and dignity at all times
What we’re looking for
- This is a rewarding opportunity for someone who is compassionate, committed, and ready to make a real difference.
- Someone with a genuine love for working with children.
- Calm, observant, and reliable – especially in high-pressure or emergency situations.
- Experience with epilepsy, learning disabilities, or complex needs is a plus (but full training will be provided).
- A great communicator who’s confident working with families and professionals.
- Flexibility to work mixed shifts (7am – 2:30pm/ 2:30pm – 9:45pm) and weekends.
Training and Support
Don’t worry if you don’t have experience in every area – we provide:
- Full induction and ongoing training with our knowledgeable Learning and Development Trainers, Nursing team and other professionals from across the service (including epilepsy awareness and emergency protocols) All completed in our dedicated Learning Zone!
- Opportunities for career progression into senior roles and recognised care qualifications (e.g. RQF Level 3 in Residential Childcare)
- A supportive and welcoming team environment
What we offer
We want you to feel your best so you can give your best. In return for your hard work, we offer:
- Full-time and part-time roles available
- Shift patterns: early (7:00am–2:30pm) and late (2:15pm–9:45pm)
- 25 days’ holiday bank holidays
- 20% uplift for weekend overtime
- Fully funded Diploma in Residential Childcare
- Free on-site parking and DBS
- Subsidised staff transport from Harlow, Bishop’s Stortford, Sawbridgeworth and Stanstead Abbotts
- Blue Light Card discounts and discounted gym membership at Manor of Groves
- Employee Assistance Programme and wellbeing platform
Important Information
Please note that our location is not on a public transport route, so access to your own vehicle or reliable transport is essential when working outside of the set shift patterns.
Apply Now
Visit our website to apply. Interviews are held on a rolling basis, so apply early to avoid missing out.
For questions, adjustments or access needs during the process, please contact us.
Inclusion & Safeguarding
We are proud to be a Disability Confident Employer and Investor in People. St Elizabeth’s is committed to creating an inclusive, welcoming and safe environment for all.
All roles are subject to an enhanced DBS check and satisfactory references. This role involves regulated activity; applying if barred from such activity is a criminal offence.
Live life to the full. Help others do the same.
Join us at St Elizabeth’s.
#INDCSW
REF-223 798
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Step Down Worker to play a pivotal role in our Complex Needs Service in Kingston.
Sounds great, what will I be doing?
We are seeking a proactive professional to deliver person-centred, recovery-focused support across multiple Kingston properties. The ideal candidate will assess referrals, develop SMART support and risk plans, and help service users sustain tenancies, avoid relapse, and build independence. Strong partnership working with external agencies and housing providers is essential, alongside experience in housing management, health access, and promoting social inclusion. The role requires excellent record-keeping, flexibility to meet service coverage needs, and a sound understanding of relevant legislation. You'll represent Hestia positively, support service development, and help service users progress in health, wellbeing, financial stability, and personal goals.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The successful candidate will have experience supporting individuals with diverse needs, aspirations, and associated risks, delivering high-quality, client-focused support services. They should have strong knowledge of welfare benefits, housing options, relevant legislation, and health and safety practices, particularly in service users' homes.
They must be skilled in key working, support planning, and risk assessments aimed at promoting independence, with an understanding of issues such as mental health, substance misuse, and recovery approaches. The ability to liaise effectively with external professionals to enhance support packages is essential.
Proficiency in using computer systems for accurate case recording, along with good literacy and IT skills, is required. The candidate must also have a strong understanding of safeguarding, a commitment to personal development, and the flexibility to travel within the borough.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Complex Needs Support Worker to play a pivotal role in our Wandsworth & Richmond and Domestic Abuse Service
We are looking for a compassionate and resilient Complex Needs Support Worker to provide 1:1 support to service users facing multiple challenges, including substance misuse, exiting sex work, domestic abuse, and co-existing issues such as low-level mental health needs. You will explore and address service users' needs, make referrals to relevant services, and ensure safeguarding concerns are managed in collaboration with social services, safeguarding leads, and mental health teams. The role also involves contributing to multi-agency meetings, maintaining accurate case notes, completing assessments, and reviewing safety plans. In addition, you will oversee housing maintenance by ensuring repairs are completed and health and safety guidelines are followed. This role is based on working Saturdays and Sundays 8am -2pm each week.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
We are seeking a motivated individual with experience in safeguarding and supporting people with complex needs, who works well in a team and can multi-task effectively. The ideal candidate will have knowledge of domestic abuse, substance misuse, sex work, and mental health, and be confident in problem solving while empowering and encouraging survivors. This role is also suited to someone eager to develop their skills and training.
Please note: This post is open to female applicants only under the Equality Act 2010, Schedule 9, Part 1, due to the nature of the role supporting women.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Peer Support Worker to play a pivotal role in our Redbridge Crisis Alternative Service in London.
Sounds great, what will I be doing?
The main purpose of this role is to provide high-quality support and interventions to clients with mental health needs who require early intervention and prevention. The postholder will support clients throughout their time in the service, empowering them with the skills to cope independently, while working in line with organisational values, the ethos of recovery, and principles of co-production. Responsibilities include managing a caseload of clients, delivering group activities and programmes, and clearly communicating the aims, objectives, pathways, and service model to enable clients to fully participate in and co-produce their support. The role also involves helping service users engage effectively with community professionals, developing peer support networks and community-based approaches, monitoring the health, wellbeing, and safety of service users, and contributing to the core work of the service. Accurate and timely administration, referrals, assessments, and service reviews are required, alongside participation in supervision, appraisals, training, and team development activities. Flexibility, initiative, and a collaborative approach are essential to ensure effective service delivery and support for both clients and colleagues.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The ideal candidate will have lived experience of mental health care pathways, including emergency department attendance, acute admissions, and community mental health services, alongside a solid understanding of the issues affecting individuals with a range of mental health conditions. They will be able to communicate effectively and provide support with dignity and respect, forming and sustaining trusting relationships with service users, carers, peer support workers, and professionals. Strong listening and verbal communication skills are essential to engage appropriately with service users in crisis, colleagues, and external agencies, both in person and over the phone. Knowledge of recovery tools, local mental health and wellbeing support, and the ability to assess needs, risks, and aspirations to provide appropriate signposting are required. The candidate will demonstrate strong prioritisation, time management, and the ability to work dynamically under pressure. Proficiency in IT, including MS Word, Outlook, and internet functions, as well as good literacy and numeracy skills to produce clear written correspondence, is expected. They will have a sound understanding of safeguarding issues and the ability to address them appropriately, work effectively both independently and as part of a team, and support the induction of new peer staff and volunteers. Strong communication, partnership building, and interpersonal skills are essential.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




Are you looking for a fulfilling & rewarding career?
Vibrance has an exciting opportunity for an Activity Worker to join our team in Dunelm, Chadwell Heath. You will join us on a full-time basis (37 hours a week) and in return you will receive a competitive salary of £23,582 per annum plus benefits.
Dunelm is a Nursing Home for 11 service users with severe learning Disabilities and complex Healthcare needs. As a support worker you will work closely with other Healthcare Professionals around Chadwell heath Area. Service users require 24-hour holistic support around all their needs including accessing the Community for activities.
About the Activity Worker role:
We’re looking for an Activity Worker who wants to make a real difference by joining a team that takes a refreshing approach to care.
We are looking for confident and capable Activity Worker who can think on their feet, are energetic, enthusiastic and who are proactive in creating in house and community-based activities. There is a strong team ethos and the ability to communicate effectively with people at all levels is essential.
Experience of working with people with Learning disabilities and individuals who are on the Autistic spectrum would be useful, however a can-do and positive attitude is more important. Part your role will include working on a one-to-one basis with our service users.
Skills and experience of our ideal Activity Worker:
- A caring, patient nature
- The ability to follow instruction
- A willingness and desire to develop
- Effective communication skills in written and spoken English
In return for your skills, knowledge, and experience, you’ll enjoy:
- A comprehensive training programme covering core skills
- Generous holiday entitlement
- Pension scheme
- Rewards and recognition for your service
- AIG Lifeworks Work-life Assistance (24 hours)
- Enhanced Maternity & Paternity Pay
- Flexible Working Options (Subject to service requirements)
- Learning & Development
- Mindful Employer
- Positive about Disability
- DBS online applications paid by Vibrance
- Long Service Awards
To join us as our Activity Worker please click apply below.
Vibrance welcomes applications from all sections of the community including from people with disabilities. As users of the Disability Confident scheme, we guarantee to interview all disabled applicants who satisfy the essential criteria for a job vacancy and consider them on their abilities
35 hours per week over 5 days
Teddington, London Borough of Richmond
Ruils is run by, and for, disabled people. It exists to remove the barriers that prevent disabled people from living independent lives. Its vision is a society where all individuals have the choice and control to live independent lives.
We are working with our local Primary Care Networks to deliver Social Prescribing in Richmond. Social Prescribing is part of the NHS Long-Term Plan and enables GPs and other health care professionals to refer patients to a Link Worker who can work with the individual to connect them with services and activities in their local community.
The role aims to empower people and take control of their lives. It involves working with people who may be experiencing a number of issues, so you will need outstanding listening and communication skills, empathy and enthusiasm. You will need excellent organisational skills, be adept at seeking out information for relevant community services and have a tenacity to help people achieve sustainable improvements in their wellbeing.
What you may be doing now:
- You could be a Social Prescriber in another area
- You could be working in the NHS in a coordinating or service providing role
- You could be working in social services or the caring sector
- You could be working in education
- Or you could be doing something else that is relevant
Duties and Responsibilities:
- Manage a caseload of clients and incoming referrals, providing appointments through various methods to meet client needs
- Work with individuals on a one-to-one basis to assess their needs, create personalised action plans and locate support within the community
- Engage with community organisations and specialist services that provide support to ease the pathway for your clients
- Build and maintain relationships with Primary Care Networks, GPs, health care professionals and services across the borough
What we can offer you:
- A vibrant and interesting work environment – every day is different
- An experienced and supportive leadership team
- Training and development opportunities
- Flexible working
- Kind and caring colleagues who work as a team
- A cycle to work scheme
- An employee assistance programme (EAP)
We operate a Guaranteed Interview Scheme; we will guarantee an interview to all disabled applicants who meet the essential criteria for the post. Please state in a cover letter if you wish us to consider you for this guaranteed interview scheme.
To apply for the role, please send your CV and covering letter as detailed in 'How to Apply'.
Closing date: 22nd September 2025.
Interviews will take place during the week commencing 6th October 2025.
Our mission is to provide a range of services and activities to enable individuals to be independent and to live life to the full.

Croydon Drop In (CDI) are seeking a highly motivated and enthusiastic practitioner to work within our award-winning Voluntary Sector services. The post-holder will work within our safeguarding protocols to provide safe interventions for Neurodivergent children, young people and families using evidence-based methodologies. The post holder will safely work with people across different cultural backgrounds and ages and will be committed to equality, diversity and inclusion.
The post holder will use their skills to support children and young people who are referred in to or have self-referred in to the A for Autism Service. This service is a community based Pre and Post Autism Diagnostic Service. The successful candidate will receive Reflective Practice Supervision to support their professional development and ensure the safety of themselves and the people they work with, alongside Line Management Supervision.
Please read the Job Description and Person Specification before applying for the role.
Information about the Job Role
This full-time role will be best suited for applicants who are able to balance a busy work schedule being both office based and community based, working mainly with 16 – 25 year old children, young people and their families, and delivering workshops and one to one support in a range of community based settings, and at CDI sites. Applicants must be willing to travel around Croydon as the service is community based. Occasional travel outside of Croydon may also arise to best meet the needs of those accessing the service. This role will include session, activity and resources design and delivery.
Closing date for applications: 11pm Wednesday 24th September 2025
Interview date: Friday 3rd October 2025
Please note - we reserve the right to close the vacancy earlier if we receive sufficient applications which we will review on a rolling basis, so please submit your application as soon as possible
About the role:
Our Women’s Respite is a vital service that provides safety, stability, and support for women with complex needs – from those escaping domestic abuse to those facing homelessness, mental health challenges, substance use, and trauma.
As a Specialist Complex Needs Worker, you will play a pivotal role in transforming the lives of women who have experienced violence against women and girls (VAWG). Working within our accommodation service, you will support clients facing multiple disadvantage, ranging from complex needs to medium and lower levels of support, always tailoring your approach to each individual. This is a role where gender-informed and trauma-informed practice is at the heart of everything you do, ensuring that each client is met with understanding, dignity and a pathway towards safety and stability. You will work closely with external partners and attend multi-agency forums such as MARAC, helping to reduce harm, open up opportunities and ensure every woman feels safe enough to take their next step forward.
Your days will be as varied as they are impactful, one moment you may be facilitating a conversation to encourage engagement in training or education, the next you could be connecting someone with specialist mental health or substance use services, arranging access to primary healthcare or building confidence through meaningful activities within the hostel. Every interaction is an opportunity to empower clients to sustain their accommodation, improve wellbeing, strengthen community connections and move towards independence.
About you:
- Experience supporting women with complex needs, including those who have experienced VAWG, homelessness, mental health issues, or substance use.
- A person-centred approach, using harm minimisation and recovery principles.
- Creativity, flexibility, and resilience in engaging clients who may be hard to reach.
- Strong teamwork skills and the ability to work in a fast-paced, dynamic environment.
*For genuine occupational requirement reasons, we are seeking female applicants only for this post (exemption under the Equality Act 2010; Schedule 9 Part 1).
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing Date: Sunday 21st September at midnight
Interview date: Tuesday 30th September online via Microsoft Teams
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.
Preventing homelessness, transforming lives.




The client requests no contact from agencies or media sales.