Service Manager - Charity

Have you got what it takes to support prisoners and their families?

Our client is a highly respected independent charity, working across England and Wales to develop and deliver a range of innovative services, providing practical and emotional support to prisoners’ children and families, to prisoners and to ex-offenders. They enable active community engagement in criminal justice work through facilitating volunteering. Their work is founded on core values, the first of which is a belief in the innate dignity of every human being. Their focus is on human relationships, family and community. They are committed to achieving the high standards of quality in all that they do.

Position: Family Services Manager
Location: Thames Valley
Job type: Full Time, Permanent
Hours: 37.5 hours per week
Salary: £31,000 Per Annum

Closing date for applications: 25th October, 2019

About the role:

As Family Services Manager you will oversee the development and delivery of our client's family services in prisons across the Thames Valley. You will provide leadership and energy to your team ensuring consistent high quality delivery, providing supportive management to direct line reports and working jointly with delivery partners and internal and external stakeholders to deliver and develop the client's approach. The Service Manager will manage the front line managers in the Thames Valley as well as overseeing day to day delivery of service.

About you:

To be successful in this role you will be capable of building and developing a team and achieving high performance. You will have experience of running services for offenders and/or their families in prison or in the community ideally including some or all of the following; supervised play, mentoring, groupwork delivery and case management services.

In addition you will have knowledge and understanding of the links between desistance (from offending) and family dynamics/inter-personal relationships. You will also have knowledge of safeguarding/child protection practice and possess excellent organisational skills and the ability to manage a demanding work load.

Furthermore you will have excellent interpersonal communication skills and ability to work in partnership with a range of agencies. You will be effective in the use of ICT including databases for the recording of course attendance, statistics and outcomes measurement.

How to apply:

If you feel you meet the requirements of this role please complete an application by clicking the `apply now` button.

You may have experience of the following: Family Services Manager, Service Manager, Registered Manager, Social Worker, Family Support, Family Engagement, Family Services, Social Services, Rehabilitation, Senior Support Worker, Charity, Charities, NFP, Not for Profit, Third Sector, etc.

Ref: 89767

Job title: Crisis Service Manager
Working base: Flitwick
Areas covered: Bedfordshire, Luton and Milton Keynes
Contract type: Permanent
Salary: £30,000 per annum
Contracted hours: 37 per week

Job purpose: 
Lead on the management, delivery and promotion of Mind BLMK’s Crisis services

Mind BLMK is a local charity that has been supporting and providing services for adults affected by mental health issues for over 40 years.

We are excited to confirm funding has recently been secured to provide Crisis Cafés, to be delivered across the boroughs of Bedfordshire, Luton and Milton Keynes.

Crisis Cafés provide out-of-hours 7 days a week support to those suffering from mental health issues, aiming to prevent escalation, reduce isolation, increase independence and self-management, and improve mental health and wellbeing.

This is an exciting role for someone to develop and shape a new service to achieve the above aims. We are looking for an individual who is a highly motivated manager, with knowledge and experience of supporting vulnerable adults and using the recovery approach in service provision.

The successful applicant will have strong project management skills to support our flexible approach to delivering crisis interventions moving forwards. You will also be a motivating and inspirational leader, and be skilled at developing and supporting your team of staff and volunteers to deliver effective person-centred support for our clients. This high profile and challenging role will require a can-do attitude and enthusiastic approach to problem solving.

Once the services are mobilised you will be required to work in a flexible way in order to manage a service which operates during evening hours in the week and at weekends and also to engage with the wider BLMK team and external partners.

Closing date: 10am on Tuesday 29th October 2019

TO APPLY AND FOR MORE INFORMATION:

If you would like to find out more about this position and to apply, please click the Apply button to be directed to our website where you can complete your application.

We hold the Investors in People standard as well as a commitment to Disability Confident and Mindful Employer charters.

No agencies please.

Wendover Youth Centre has grown to a scale where we now require a full-time worker to lead and coordinate our work. Hence this exciting new position. Wendover Youth Centre is a Company Limited by Guarantee with Charitable status. The Trustees have a clear and ambitious vision to develop and improve youth provision within Wendover. This appointment is key to the achievment of that vision

Head of Service (Welfare)

£50 - £65k plus benefits

Full time

Flexible location with National Travel required

Are you an excellent leader with empathy and a pragmatic approach?

Do you have a good understanding of operational services within a welfare or service provision?

Are you passionate about working for a small & personal charity who make a real difference?

Are you a strong collaborator with a track record of building successful partnerships, internally and externally?

The Injured Jockeys Fund was the brainchild of founding Trustee and past President John Oaksey and came about following the devastating accidents of Tim Brookshaw and Paddy Farrell in 1964. Since being established the fund has helped over 1000 jockeys and their families with charitable assistance.

Our mission is to provide appropriate support, in a prompt and sympathetic manner to jockeys past or present who are injured or in need. The fund has grown organically, the last few years in particular, which has enabled us to widen the support we are able to offer to our beneficiaries.  Despite our growth we are still a relatively small charity and hugely proud of the fact it is still very personal. 

Fundamental to the core of our fund is our Welfare service and with our continued success this continues to be a primary focus for the future. We are excited to be growing our team with the addition of the new and pivotal role of Head of Service (Welfare).

The successful candidate will have the opportunity to provide strategic and operational input including defining a compelling Welfare strategy for the fund that will deliver excellent outcomes to our beneficiaries, including implementing supporting frameworks and processes. You will play a key role in the development of our Welfare service, working closely with our clinical and rehab teams and leading our team of passionate and committed Almoners who are not only one of the key interfaces with our beneficiaries but also have a very diverse and unique role.

We have 3 state of the art rehabilitation centres, Yorkshire, Newmarket and Berkshire and for ease the ideal candidate would be based locally to one of the centres.

Purpose of our Head of Service (Welfare)

Working under the CEO as part of the senior management team to assume responsibility for the efficient running of all Welfare services including a team of 8 Almoners.

The Head of Welfare will be responsible for defining the welfare strategy for the IJF for the short, medium and long term, making sure that the core values, reputation and credibility of the IJF are maintained  The role will be integral in taking the lead in implementing frameworks and structure to work within, driving consistency and monitoring compliance across all areas of responsibility.  Drive connectivity between departments to ensure a seamless service is delivered.

Responsibilities of our Head of Service (Welfare)

- Define and implement an appropriate welfare strategy for the next 3 – 5 years including service levels to active and non active beneficiaries

- Manage and support the team of Almoners, ensuring consistency across the service provided to our beneficiaries

- Review the existing welfare offering to beneficiaries, proposing and implementing new ways to support

- Implement befitting reporting mechanisms to ensure an up to date view of beneficiary information at any one time

- Develop, implement and review operational policies and procedures

- Develop a plan to improve the connectivity between Almoners & Rehab Centres including clear agendas for tether days

- Work with Head of Rehab to determine the links between welfare and clinical and develop the associate working practices to ensure a seamless interaction between the two

- Work with the Head of Rehab to prepare and update appropriate risk assessments in relation to the Almoner role

- Create an Almoner toolkit to ensure that they are properly equipped to carry out their role

- Be responsible for all training, formulation of  individual development plans and succession planning within the team

- Liaise and build on external partnerships with associations including Racing Welfare, British Horseracing Association & Professional Jockeys Association

Person Specification

- Proven experience of managing operational services within a welfare or service provision

- Experience of turning strategic vision into reality whilst being attuned to any change management required

- Broad understanding of or interest in horseracing is a considerable advantage

- Proven understanding of the welfare sector including regulatory requirements, with the ability to balance this with beneficiary needs 

- Demonstrable experience of leading and managing multi-disciplinary teams and working with caring and compassionate individuals who want to help

- Strong coaching ability to guide and develop direct reports

- High levels of integrity and self-awareness with effective interpersonal skills

- Excellent verbal, written communication and presentation skills

- Strong influencing skills, able to work intuitively

- Excellent organisational skills and initiative coupled with a strong sense of responsibility and accountability

- Excellent numerical and IT skills

- Full driving licence and ability to travel throughout the UK (approx. 60%)

If you think you have the required skills and experience to join us as our Head of Service (Welfare), apply now!

Team Leader (Volunteer Development) Witness Service - Based in a Court within Leicestershire or Northamptonshire

Department: Witness Service - National

Hours per week: 36.25

Citizens Advice provide free, independent and impartial advice and information to help people resolve their legal, money and other problems. In the past year we have helped over 2.5 million people solve over 6.2 million problems. Our national network delivers services from over 3,000 locations in England and Wales. In 2015 we won Charity Times Charity of the Year for our work. Now we want to do even more.

The team

The role you’re applying for is in the Operations directorate and in the Witness Service team.

The Citizens Advice Witness Service provides a vital service offering free and independent support for witnesses in every criminal court across England and Wales.

The role

We are committed to our dedicated volunteers and are looking for someone with an excellent understanding of the voluntary sector and experience in developing and recruiting volunteers.  

The Team Leader (Volunteer Development) is responsible for volunteer development and engagement within a specific geographical area.  This includes:

• Exploring opportunities to diversify the Witness Service volunteering base
• Developing volunteering opportunities within the Witness Service
• Undertaking effective recruitment activities within defined framework strategies
• Building effective relationships with internal stakeholders and external organisations on a local basis

The role will also support the Team Leaders (Court Services and Outreach) in ensuring resource meets the required service demand.

We are seeking candidates with the ability to develop and motivate volunteers and with experience of building effective relationships and creating partnerships with key organisations and other stakeholders to build on the volunteer base. The role also requires knowledge of recruitment and training procedures and will require occasional travel.

Citizens Advice won a grant from the Ministry of Justice to run the Witness Service from April 2015.  The Witness Service has nearly 300 staff and 3000 volunteers and offers free, independent, impartial and confidential support and information to 15,000 witnesses each month to give evidence in every criminal court in England and Wales.

Citizens Advice values diversity, promotes equality and challenges discrimination. We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non-binary candidates.

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profile.

Interview date: 12/11/19

GamCare – Gambling Treatment Practitioners

full time – 35 hours per week

• Bedfordshire
• Surrey
• London – based at Head Office, London EC1

Salary £24,000 - £28,000 p.a. – dependent on experience

GamCare is the leading national provider of information, advice, support and free treatment for the prevention and treatment of problem gambling. Our expert services are confidential and non-judgemental.

GamCare is now looking to recruit several Gambling Treatment Practitioners to work within our problem gambling treatment service in London and new locations in Bedfordshire and Surrey.

You will be working with problem gamblers and others affected by problem gambling to support them in reaching their recovery goals.

Key Responsibilities include:

• Providing face to face and online advice, assessment, brief or structured interventions and group programmes to help clients achieve their recovery goals;
• Providing case management and working within an integrated care pathway;
• Ensuring safeguarding issues are managed effectively.

You should have significant experience in individual client work in the field of addictions or a social care setting with adults or young people. You should be flexible in using a range of low and high-intensity interventions and modalities including Cognitive Behavioural (CBT) tools.

You will form part of an enthusiastic team working from several locations across London, Bedfordshire or Surrey as well as online. You should be versatile and adaptable and committed to on-going development.

We are looking for individuals to work full time which include weekend and evenings.

This post is subject to an enhanced DBS check

For further information, please contact Candice Donn, (Head of Clinical Services) via GamCare website

Previous applicants need not apply

Please note we do not accept CVs

A full job description and application form is available on GamCare’s website.

If you would like acknowledgement that your application has been received, please ensure the application is attached and put the following subject in your email:

Job application: <Treatment Practitioner>

Please note that if the subject is not correct, you may not receive a confirmation

Closing date for applications: Thursday 14 November at 9.00 am