143 Service support worker jobs near Milton Keynes
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Our advice team supports nearly 4,000 kinship carers each year with expert advice. We’re looking for an accomplished leader and manager to lead our growing advice and information team. As part of our new three-year strategy (2022–2025), we’re focusing on developing our high-quality, user-centred services to support more kinship carers when they need it most.
You’ll be an excellent manager, supporting your team to unlock their potential, develop new skills and pilot new channels of support and information (online chat, legal advice, and web content, among others). Our new Kinship Compass project is about developing clear and easy-to-access pathways to advice and information and peer support across local kinship communities. As our Advice and Information Manager, you’ll work closely with your team to support this project, taking the lead on developing the advice and information pathway.
We are growing and so is the need for our kinship carers. You’ll be a dynamic, thoughtful leader supporting a passionate and committed team.
You’ll work with our Online Service Innovation Manager to continuously improve the service, embrace digital solutions and create efficiencies and processes to drive performance and increase our ability to provide more support to kinship carers across England and Wales.
In this role, you'll work 28 hours (4 days) per week, and we offer flexibility so you can fit your home life around your job (which is really important to us).
About Kinship
Kinship is the leading charity in England and Wales for kinship carers – relatives and friends who raise children when their parents aren’t able to. We offer kinship carers expert advice as well as financial, legal, practical and emotional support and understanding from the moment they need it, for as long as they need it. We’re always there to help with the complicated and stressful decisions that so many kinship families have to make, as well as to celebrate the good times.
Working alongside kinship carers and the children they raise, with their voices and views at the fore, we build communities of support and give everything we have to fight for each family and their rights, as well as to raise awareness of kinship care and secure better support for all those playing this critical role.
In return, we offer 30 days’ annual leave plus bank holidays (pro rata if part-time) and a pension.
For further details about the role, please refer to the attached job specification.
To apply, please click the Apply button to send us your CV and cover letter, along with a completed Equal Opportunities form.
Closing date: 9am on Monday 6 June 2022.
Interview date: w/c 20 June 2022.
To apply, please click the Apply button to send us your CV and cover letter, along with a completed Equal Opportunities form.
We are recruiting an Area Services Coordinator for our supported housing and community services. Life provides accommodation and support services to Mum’s with children under the age of 5 and Mum’s to be. We are passionate about providing strength-based services which meet the needs of the service users. Ensuring positive outcomes are achieved during their time with Life.
Post to cover Berkshire, Hertfordshire, Oxfordshire and Buckinghamshire
12 month fixed term contract with potnetial for extension
About Life
Life is a UK pregnancy and maternal support charity that helps over 60,000 people a year to manage pregnancy and pregnancy loss with dignity and courage so they can flourish.
Our services include
· Supported housing and community support
· Counselling and skilled listening
· Free pregnancy tests and baby supplies
Our values
All our work is underpinned by the following universal human values:
· Humanity – All people are special and equal.
· Solidarity – We’re with you and for you.
· Community – We’re better together.
· Charity – Doing good for one another.
· Common good – Building a better world.
About you
To be successful you need to be passionate about supporting women and children to thrive. You will be confident dealing with multiple challenges on a daily basis and be able to show the ability to prioritise accordingly. You will possess excellent verbal and written communication skills to ensure the team are supported on a day-to-day basis, referrals are dealt with in a timely manner and the manager is kept up to date with ongoing activities. You will be able to demonstrate empathy and understanding of the needs and barriers for vulnerable service users dealing with pregnancy or bringing up a young child.
You will have a sound understanding and experience of delivering strength-based services, ideally in a trauma informed way, to ensure independence, choice, and control for Life’s service users. (Training on Trauma Informed Practice will be provided)
You will be committed to providing a high quality service in line with organisational aims and principals. Bringing enthusiasm, energy and a can do attitude to everything you do.
IT skills, excellent interpersonal skills and understanding the importance of working within equal opportunities, safeguarding and confidentiality guidelines are essential.
Benefits
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer:
- Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays, (for full-time positions, pro-rated for part-time positions)
- Birthday leave (following a successful probationary period)
- Extra annual leave for long term service
- Paid Enhanced DBS check
- Length of service awards
- Company Pension Scheme
If this sounds like you and you want to work as part of a passionate team, please provide your CV and a supporting statement setting out how you meet the following criteria:
· Demonstrable experience of working within a care and/or support service for vulnerable service users with a sound understanding of their needs
· An understanding of operational management within a similar organisation
· Experience of safeguarding children and vulnerable adults
· Experience of communicating effectively with a wide range of people to identify their needs, preferences and demands
· Ability to prioritise workload and plan time
· Ability to motivate others and work as part of a team
Applications without a supporting statement will not be considered
Our Values and Commitment to Safeguarding and Equality
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including a Disclosure and Barring Service check (DBS) which is paid for by the Charity.
The post is open to women only. (*Exempt under the Equality Act 2010 Schedule 9, Part 1).
None
The client requests no contact from agencies or media sales.
We’re looking for a creative, innovative, strategic thinker to join our senior management team. The Haven is going through a continued period of growth and we’re looking for someone to join the team who is driven to manage the development and effective implementation of our central services strategy.
Whilst your experience and expertise are important, equally as important is your approach. The postholder will be responsible for areas of work that are underpinned by processes and procedures; IT, HR and Health and Safety and Data Management and Procurement. Nevertheless, we need a disruptive thinker who isn’t confined by the status quo, but can demonstrate capability for thinking creatively, to ensure The Haven is implementing these functions in the way that ensures we keep pushing forward, enhancing the way we work. If you want to tick some boxes and appreciate a business-as-usual approach, this probably isn’t the role for you.
If you can tell us about how you’ll be able to bring a creative and innovative approach to central services and demonstrate and understanding of how central functions are critical to developing effective service delivery models, we’d love to hear from you.
We welcome applications from candidates who can demonstrate a tangible commitment to the progression and empowerment of women and girls, and to ending VAWG.
Location: Remote
Department: Finance & Business Services
Contract type Permanent, Part Time
Hours 30
Salary £40000 Pro rata
Benefits Competitive
Ref : 132886
Mind BLMK are seeking to appoint a Peer Support Worker to support a new Milton Keynes based peer service for adults with severe mental illness, working closely with the Bridge and Crown Primary Care Networks (PCN’s) in Milton Keynes.
Job title: Peer Support Worker - Severe Mental Illness
Job no: 459
Contract type: Fixed Term until 31st March 2023
Hours: 12 hours per week – set days to be agreed
Salary: £19,240.00 F.T.E (actual salary: £6,240 per annum)
Location: Milton Keynes
Checks needed: Enhanced DBS and 2 satisfactory references
Start date: ASAP
Key duties
- Deliver one-to-one sessions for people with mental ill health to help support them to identify and address the barriers that are preventing them reaching recovery and staying well.
- Use own lived experience of mental health challenges to show hope, empathy and understanding in a safe space where people feel accepted.
- Share ideas and approaches that support the improvement of mental health and wellbeing and embed this in working practices as a peer.
- Assess the needs and suitability of individuals for the service, in line with the access to services process.
- Offer support and guidance through a goal focussed, coaching and mentoring approach, and use local knowledge to signpost individuals to services and support as part of their ongoing wellbeing.
The ideal candidate will have an understanding of the recovery journey needed to improve mental health and wellbeing. We are looking for someone who can use their own lived experience of mental health challenges to provide empathy, hope and support to individuals, working with them on a one-to-one basis to address barriers and take steps towards achieving their goals.
Entitlements/benefits:
- Annual Leave: 25 days (pro rata)
- Bank Holidays: All (pro rata) as per April to March for each year – usually 8
- NEST pension scheme: Auto-enrolment (employer contributes 3%, employee contributes 5%)
- Health Plan: Optional
- Learning and Development: In-house and external as appropriate for the role
- Flexible Working: On request (in line with Mind BLMK) policy on Right to Request Flexible Working
If you feel like you would be suitable for this role, we can’t wait to hear from you.
Closedown: 5pm on Tuesday 31 May 2022
The right is reserved to close this advert early if enough suitable applicants apply.
If you would like to find out more please click the apply button to be directed to our website, where you can complete your application for this position.
Mind BLMK is committed to promoting a diverse and inclusive community, we hold a commitment to Disability Confident and Mindful Employer charters.
No agencies please.
Crisis Peer Support Worker
Salary: £20,700.00 F.T.E (£6,713.51 per annum)
Hours: 2 x 12 hour roles per week (2 nights per week)
Contract: Permanent
Location: Milton Keynes
Our Crisis Cafes offer a safe, welcoming and non-judgmental environment outside of normal working hours to support individuals in mental distress and crisis. This peer support role will involve offering one to one support and de-escalation, using own lived experience in order to enable service users to commence the process of improving their mental health and wellbeing.
The role will be part of a larger Crisis Café team made up of Crisis Recovery Workers, Crisis Peer Support Workers, Team Leaders and volunteers
Experience
- Own personal lived experience of mental health challenges.
- Working in a small service within a wider organisation, including delivering a service against performance targets.
- Using a dedicated database/system for recording of and reporting service data.
- Working with, coordinating and supporting volunteers.
- Experience of using own mental health experience to support the recovery and wellbeing of others.
- Carry out assessments and 1:1s utilising lived experience of mental health and principles of peer support work
Skills, abilities and knowledge
- Evidence of good interpersonal skills and an ability to form peer relationships with service users and carers
- Knowledge of local community activities and leisure facilities.
- Promoting a service.
- IT (MS Outlook, Word and Excel and internet).
- Good literacy and numeracy skills.
- Good communication, motivational and negotiation skills.
- Valid driving licence and access to a car for work.
- Understanding the wellbeing needs of and working with people with mental health needs, including those from culturally diverse communities.
Closing Date: 5pm on Sunday 29 May 2022
We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
No agencies please.
An exciting opportunity to be part of a new and growing team working for a supportive local charity. Bristol After Stroke provides support to people who have had a stroke in Bristol and South Gloucestershire. We are a small, friendly and caring organisation.
We are looking for 2 or 3 people to provide key worker support to people in South Gloucestershire - this will involve telephone and face to face support, ensuring people can navigate the heath and social care systems, supporting them to access services and in their recovery. You will also be helping to run and facilitate groups for people with Aphasia.
We have 1.5 FTE positions available and are open to discussion around hours. It is a home based role, but you will be required to travel across your patch to visit people in their homes so access to a car is essential
We are looking for caring, enthusuastic people to bring their knowledge and skills to our growing organisation. Please look at the job description for more detail.
Please read the applicant letter and job description, and return both the application and equal opportunities form. If you have any questions, please don't hesitate to contact us directly
Bristol After Stroke is an independent local charity helping people rebuild their lives after stroke. Our services offer a uni... Read more
The client requests no contact from agencies or media sales.
Every day in the UK, 13 babies are stillborn or die shortly after birth.
Sands is the leading stillbirth and neonatal death charity and exists to reduce the number of babies dying and to support anyone affected by the death of a baby, before, during or shortly after birth.
We are looking to recruit an outstanding and people-focused candidate to lead our Bereavement Support Services Team. This is a high-profile role which is responsible for ensuring that all those approaching Sands for support receive an excellent service that meets their individual needs, that the quality of support provided remains consistently high and all team members are appropriately managed and supported. The role provides an opportunity to make real change by driving the organisational and team strategies to make the support that Sands provides accessible to bereaved families from all backgrounds within the community, as well as groups at higher risk of experiencing stillbirth and neonatal death.
With demonstrable experience of delivering and managing bereavement support services at a strategic level, you will possess an excellent understanding of grief theory and bereavement support and be qualified accordingly. Additionally, you will have experience of working with, and providing services to diverse communities and have a good understanding of their specific needs.
As this role will require you to lead a highly-motivated and diverse team who are all home-based, you will have excellent people management skills and be able to support your team accordingly.
You will have outstanding verbal and written communication skills and be able to develop high quality services which remain responsive to the changing needs of external stakeholders. With excellent relationship building skills, you will demonstrate a high level of empathy in all aspects of your work.
A high level of project management skills is essential, as is the ability to produce complex statistical reports and analyse data and trends. A thorough understanding of safeguarding in the context of baby loss and a commitment to ensuring excellent practice is also required.
The client requests no contact from agencies or media sales.
Service Team Leader
We’re looking for an enthusiastic and motivated individual to join the Locality Impact directorate as Service Delivery Coach in the East of England.
Position: Service Delivery Coach
Location: Homebased, East of England with extensive travel across the service areas (West Essex, Hertfordshire, Bedford, Central Bedfordshire and Luton)
Hours: 35 hours per week
Salary: £31,500 per annum (inner London weighting £3,299 per annum or outer London weighting £1,755 per annum may be applied in accordance to where you live)
Contract: Permanent
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 5 June 2022
Interview Date: 13 June 2022
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Service Delivery Lead, the Service Delivery Coach will empower Stroke Support Coordinators to take ownership for the continuous improvement of quality and consistency of the services we provide. Whilst a coaching style will be appropriate for many aspects of the role, there will be occasions where strong leadership and management will need to be demonstrated to ensure coordinators are maintaining compliance of the services against organisational and contractual policies and procedures and addressing performance related issues. Coaches may be required to work across locality boundaries.
Your key responsibility will be to support and empower coordinators, through a coaching ethos, to:
- Deliver high quality, person centred, stroke support services, ensuring stroke survivors and their carers receive the best possible support to rebuild their lives after stroke
- Build strong relationships with key stakeholders
- Understand and be responsible for the active monitoring of data quality, reporting and service delivery against their national and local key performance indicators
- Identify gaps and respond to opportunities for service development and growth
- Identify and address capability gaps and build volunteer capacity where required.
The role is also responsible for day to day line management of coordinators.
About You
You will have experience of:
- Supporting remote teams with paid staff and volunteers using a coaching style of management
- Managing performance improvement
- Using relevant knowledge and awareness of health and social care systems, ideally within the stroke pathway
- Championing diversity internally and externally
- Effectively balancing a number of competing priorities
- Using excellent communication skills
This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.
To fulfil the role, you must abode in the U.K and have the right to work in the U.K.
Please submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
About the Organisation
Stroke Association. Rebuilding lives after stroke.
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
We’re working to improve the diversity of our team. Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.
We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities.
Every five minutes, stroke destroys lives. Help us rebuild them and join our team.
In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!
You may also have experience in areas such as Service, Service Delivery, Service Delivery Lead, Service Manager, Service Delivery Manager, Locality Impact, Volunteer, Volunteer Manager, Volunteer Coordinator, Volunteer Engagement, Volunteering Manager, Impact, Impact and Engagement, Impact and Engagement Lead, Impact and Engagement Manager, Impact and Engagement Officer, Community, Community Engagement, Social Care, Care, Health, Disability, Outreach, Community Outreach, Programme, Programmes, Stroke, Charity, Impact, Impact and Evaluation, Coach, Coaching, Mentor.
Contract Type: Fixed Term contract for 18 Months.
Location: Home Worker - England and Wales
Salary: £20,872 - £22,143 per annum (depending on skills and experience)
Working Hours: 35 per week
Closing Date: 30 May 2022
Interview Date: TBC (via Zoom or Teams)
Please note, the deadline for submitting applications for this vacancy is 23:59pm on the closing date.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
About Alzheimer's Society
We are the UK's leading dementia charity. Every day, we work tirelessly to find new treatments and, ultimately, a cure for dementia. We provide expert information, training, and support services to all those who need our help. And we are creating a more dementia-friendly society so people with the condition can live without fear and prejudice.
Until the day we find a cure, Alzheimer's Society will be here for anyone affected by dementia - wherever they are, whatever they're going through. Everything we do is informed and inspired by them.
About the role
We have new opportunity available for individuals who are looking to enhance their HR and employee support experience with the Alzheimer's Society.
Our centralised People Services team are responsible for supporting our people and their managers to use/interpret/apply the systems, policies, processes and procedures that support our people throughout their work life-cycle with the Society.
This role is integral to the delivery of an excellent experience for everyone who comes into contact with People Services by providing a professional first point of contact advisory service, alongside an efficient and effective administrative service.
This is a great opportunity for someone who has a great customer service approach and looking to further develop their career in HR.
About you
- Excellent communication skills both verbal and written (essential)
- Ability to work collaboratively as part of a team (essential)
- Be able to use your own initiative and search/offer resolutions to complex queries
- Provide high quality advice, guidance and support by email and telephone to our employees and managers
- Strong interpersonal skills you will develop good working relationships with your team and customers.
- Experience of working in a customer focussed role
- Demonstrate strong administrative skills and be conversant with using a database.
- Experience of working in a HR environment (desirable)
- Ability to demonstrate your highly-developed inquisitive skills to ensure full understanding of an issue, with the ability to explain complex and technical information clearly and simply.
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
You may have experience of the following: Support Assistant, Customer Service Advisor, Customer Service Assistant, Customer Service Agent, Support, Administrator, Employee Support Executive, Employee Service, Employee Services, Administrator, Admin Assistant, Office Administrator etc.
Ref: 133 012
Head of Customer Experience
- Home Based with some travel to Head Office / partner sites (as required)
- Circa £50k
- 35 hours over 5 days per week
The role
The Head of Customer Experience is responsible for leading and managing Ben’s Customer Experience department. The role is focused on Ben’s Health & Wellbeing customers (service users, supporters, partners, etc) owning end-to-end customer journeys alongside all physical, digital, print, and social media touchpoints. This role is also responsible for continuously reviewing and improving all aspects of customer satisfaction and user experience across Ben’s wider Health & Wellbeing services.
The Head of Customer Experience will oversee Ben’s brand and marketing campaigns to promote brand awareness and engagement with individuals (who work in, or who have worked in the automotive industry), automotive partners and stakeholders as well as manage the core functions that sit under the Customer Experience department, namely Digital Marketing & Engagement as well as Communication & Impact.
The Head of Customer Experience forms part of Ben’s Health & Wellbeing Senior Management Team working both operationally and strategically to meet organisation aims and objectives and will:
- Lead, manage and inspire the Customer Experience department and functions
- Work closely with the Digital Marketing & Engagement Manager to develop and drive Ben’s digital marketing strategy to increase awareness and engagement
- Work closely with the Communications, Content & Impact Manager to develop and deliver Ben’s Health & Wellbeing internal and external communications plan
- Ensure all marketing and external communication activities grow Ben’s brand, reputation, and reach
- Plan launches of new services and products working with relevant Health & Wellbeing departments and functions (as applicable)
- Oversee Ben’s PR activity for all Health & Wellbeing departments and functions, seeking and maximising PR opportunities in terms of awareness, reach and demonstrating impact
- Uses feedback and insights to help shape and influence the future of Ben’s Health & Wellbeing services
- Play an active role in defining and packaging products and services, developing appropriate value propositions which is reflected in all communications and collateral
- Uses management information and data (including feedback, audit, and evaluations) to support and inform service improvement, development, and demonstration of impact
Benefits
- A minimum of 33 days, inclusive of Bank Holidays and subject to increase with the length of service.
- Contributory pension scheme – matched at 4%.
- Life assurance 3 x basic annual salary.
- Access to Perkbox, employee benefits platforms, offering free perks and discounts with hundreds of companies and deals available.
- Enhance Maternity/ paternity Pay
- Employee Assistance Programmes.
- Wellbeing support including access to mental health digital platforms.
- Long Service Recognition.
- Personal Development.
- Rewards and Incentives.
- Free car parking
About Ben
Ben is the charity dedicated to supporting the people of the automotive industry, providing support for life for them and their family dependents.
Ben supports individuals to navigate through life’s challenges, empowering them to make positive, lasting change. Ben works with people to improve their lives by enhancing their health and wellbeing through its free and confidential online self-help, helpline, and support services.
Ben also operates continuing care and support for those in later life, which isn’t dependent on an automotive industry connection, via its residential care centres, day centre and retirement village.
Apply now
If this describes you, and you are ambitious and motivated and want to make a positive difference to people’s lives, get in touch with us.
Ben is the charity dedicated to supporting the people of the automotive industry, providing support for life for them and their family dependen... Read more
You’ve got an in‐depth understanding of mental health issues and substantial experience of working in a Housing and Social Care setting. All you need is the perfect environment to put your skills to great use. Welcome to Richmond Fellowship as a Service Manager.
Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.
Right now, we’re looking for someone like you to manage the day‐to‐day running of Repton House, our Supported Housing service in Buckinghamshire. As well as ensuring the quality of service and support provided to people who use our services, we’ll rely on you to manage service contracts, line manage front line staff and organise any building maintenance requirements. Whether you’re carrying out an induction, undertaking an investigation, putting team development plans in place or providing support to our business development team, one thing’s for sure – you won't be short of challenge and variety.
Being outcome driven and able to lead by example using your firm but inclusive management style. You’re open and encouraging too, and have lots of tact and diplomacy. What's more, you're great at managing conflicting priorities on time, have a flexible attitude to working hours and are willing to participate in on call arrangements. And, if you have experience of carrying out investigations, writing reports/recommendations or managing budgets, even better, although it's not essential and you will be supported in your role by the Area Manager. The successful applicant must have a minimum level 3 qualification or be willing to work towards one. On completion of a Level 3 qualification you will have the opportunity to study for a Level 5 qualification in management.
The salary for this post is £24,956 with progression to £26,251 per annum.
Salary increase under review.
This is a permanent role.
This is a full time role requiring the post holder to work 37.5 hours per week.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
Recovery Focus is committed to working towards equal opportunities and we select staff solely on merit irrespective of race, colour, national or ethnic origin, gender, sexual orientation, marital status, age, social class, religious belief, disability or history of mental health or addiction problems. If you need support to apply for the role or adaptions at interview please contact the recruitment team to discuss.
Recruiting for a Waking Night Support Worker to join our Young People Service in Milton Keynes
kgrounds.
Look Ahead supports around 8,000 people across London and the South East each year. People who for a variety of reasons may need some extra suppor... Read more
About Citizens Advice Bucks
As of April 2021, Citizens Advice Chiltern, Aylesbury Vale and High Wycombe came together to form Citizens Advice Bucks, an independent and volunteer-based charity which provides a free and accessible advice and information service to clients across Buckinghamshire.
We can all face problems that seem complicated or intimidating. At Citizens Advice Bucks we believe no one should have to face these problems without good quality, free, independent advice. That’s why we’re here: to give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.
You will be joining a supportive team of over 50 staff and around 100 volunteers all determined to do our best for our clients. Our core values are that we are client-centred, friendly, kind, professional and that we respect our clients, ourselves and each other.
Citizens Advice Bucks is an equal opportunities employer. We value diversity, promote equality and challenge discrimination. We encourage and welcome applications from suitably skilled candidates from all backgrounds.
The role
- To work with the Head of Services and independently, to ensure the smooth, efficient running & high quality of the core advice service, including the overall management of advice staff and volunteers.
- To support the service delivery of any projects additional to the core advice service as required.
- Promote best practice across the offices in the county with an engaged attitude, taking account of practical changes for service delivery.
Closing date: Assessment and interview dates will be arranged as applications are received, and we reserve the right to close the role early if the right candidate is found.
We are looking for Support Workers to join our friendly and welcoming team here at Hft. This is your chance to make a real difference to people's lives
Experience is not essential as we provide all the training you need to be a confident support worker. Whether you are an experienced professional or completely new to the world of care, we want you to be a compassionate and friendly individual, who shares our Values.
What matters most is a positive attitude to life and a desire to support people to live their life with as much independence, choice, dignity and control as possible. You will need to have good listening skills and a practical, caring approach. Basic computer literacy is a necessity, as the role requires you to retrieve and record information using a variety of IT systems.
What will you be doing?
The purpose of your role is to give the highest possible standards of support to individuals with moderate to severe learning disabilities
This can range from supporting them to discover new interests, reaching goals like travelling or holidays and working positively with their families and friends. This will help individuals to engage in different leisure, home or work-related activities, all according to their personal choice
As a support worker, your responsibilities are varied and no two days are the same. As well as providing physical and emotional support you may be needed to help with household tasks and personal care as well as supporting individuals with healthcare needs, e.g. taking medication.
Everything you do will enable people to have choices about their own lives, providing flexible services that meet people’s needs, and always looking for the best way of doing things.
What’s in it for you?
There are a range of benefits and career development opportunities at Hft. We’ll give you a comprehensive induction, full training, and support along the way.
If you do not already have a relevant qualification in Health and Social Care, Hft will fully fund and provide training for you to obtain your Diploma in a Health and Social Care within the first 18 months of your employment.
With Investors in People and Skills for Care accreditation we are committed to investing in you to ensure you have the specialist skills and expertise needed to support people to live the best life possible.
Salary: £9.90 per hour
Hours: Full Time, 37.5 hours per week
Location: Shefford, Bedfordshire
A full UK driving licence is desirable for this role.
We offer
- 25 days annual leave (plus 8 days statutory Bank holidays)
- 20% bank holidays allowance with an increased rate of 50% for Christmas Day, Boxing day and New Years Day
- Apprenticeships - Earn whilst gaining a fully funded Level 2 Diploma in Health & Social Care with a Top 100 apprenticeship employer (ranked 11th in 2020)
- Access to the Hft Plus benefits package
- Access to award-winning training and development
- Annual staff award scheme
- A contributory pension scheme & life assurance
- Free DBS Check
- Find your place with us and change lives.
We ask all our teams to take advantage of the Covid-19 vaccination, which is offered to frontline support workers as a priority group. We strongly encourage all colleagues to remain fully vaccinated as part of our wider infection control procedures.
Closing date: Sunday 29th May 2022
STRICTLY NO AGENCIES PLEASE.
You may have experience or an interest in the following: Support Worker, Support Worker, Charity, Charities, Third Sector, Learning Disabilities, Social Care, Voluntary Sector, Mental Health Worker, Healthcare Assistant, Care Staff, Community Development, Relief Care Worker, Vulnerable People, Social Worker, Not for Profit, NFP, Flexible Working, etc.
Ref: 132 587
Recovery Worker – Bedford
Ref: 456
Salary: £4,680.00 per annum (£19,240.00 FTE)
Hours: 9.0 per week worked on a Tuesday and Friday
Location: Bedford
The successful candidate will support individuals to gain and maintain mental wellbeing through social and structured wellbeing interventions. The role will involved delivering and facilitating groups both face to face and via Zoom. This will involve topic and session planning, discussions and supporting service users to gain practical tools and techniques to support their wellbeing and learn new coping strategies.
Service Delivery
- Operate a service and ensure outcomes which supports individuals with mental health and wellbeing needs across Bedford in line with Mind BLMK’s agreed recovery model and requirements as well as contract requirements.
- Deliver and facilitate groups both face to face and via Zoom. This will involve topic and session planning, discussions and supporting service users to gain practical tools and techniques to support their wellbeing and learn new coping strategies.
- Support the Influence and Participation Lead with engaging Service Users.
- Carry out assessments on individuals’ suitability for Mind BLMK’s services in line with the Access to Service procedure and requirements for various projects and services.
- Encourage and support client engagement with Mind BLMK through Guarantor Membership, the Friends and Associates Schemes and training opportunities.
- Contribute to maintaining an effective volunteer workforce for the service in line with Mind BLMK’s HR policies, procedures and guidance (workload planning and support).
- Carry out health and safety responsibilities as directed by the Recovery Service Manager for Bedford in line with Mind BLMK’s H&S policies, procedures and guidance (risk assessments, reviews, reporting, safeguarding, incidents/accidents, premises).
- Carry out cash handling responsibilities as directed by the Recovery Service Manager in line with Mind BLMK’s financial policies, procedures and guidance (records, petty cash income and expenditure).
- Carry out responsibilities as directed by the Recovery Service Manager for the collection, updating, monitoring and reporting of service data in line with Mind BLMK’s contract and systems requirements and procedures.
- Deputise for the Recovery Service Manager in his/her absence.
Closedown: 5pm on Tuesday 31 May 2022
We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
To Apply and for More Information:
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
No agencies please.