Service volunteer volunteer roles in nailsea, north somerset
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This collections volunteer role involves managing all static collection tins within your local area including identifying opportunities to place a collection tin, emptying the tin and banking the money.
There is no minimum time commitment, but the role requires a level of regular commitment to ensure that tasks are completed.
Canine Partners is a registered charity that transforms the lives of people with physical disabilities by partnering them with assistance dogs. Our amazing dogs bring a greater independence and quality of life to their partners, offering support, security, companionship, and practical help with everyday household tasks.
By volunteering at Canine Partners, you contribute to something incredibly special - ‘transforming the lives of people with physical disabilities by partnering them with assistance dogs’
By volunteering you will:
- Be a valued member of our Charity
- Can work with dogs without lifelong commitment or costs associated with dog ownership
- Be able to meet like-minded people
- Gain practical experience in the field of canine care and welfare.
‘With out the continued hard work and support from our volunteers, we would not be able to provide our clients with our life changing dogs’
What we require from you
- Age 18 or over
- Access to your own transport with flexibility to visit different locations
- Polite, confident and personable manner
- Excellent customer service skills
- Excellent record keeping skills
Support and Training
- Public Liability Insurance
- Payment of expenditure such as mileage to and from a talk.
- Volunteer clothing and ID badge
- Dedicated point of contact in the fundraising team
- Guidance on cash handling
- Income monitoring sheet provided
- Access to our volunteer portal with many resources for your use.
- Invitation to join our Official Canine Partners Community Facebook Group
We will change the lives of disabled people using expertly trained dogs to improve physical, emotional and social wellbeing.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are currently recruiting for a Fundraisers for our newly formed not for profit which provides fully qualified mental assistance dogs for those in need across Northamptonshire.
Ideally this would be a great role for someone who looking to gain some experience having been out of the business for a while and looking for someone to grow with us or someone is newly qualified in this area
You will have the platform to take control and create your own success story.
Essential to the role
ü Enhanced Disclosure and Barring Service (DBS) check
ü Satisfactory references
ü Has working knowledge of word, Outlook
Desirable
ü Educated to GCSE level with English and Maths
Role and Responsibilities
· Have experience of fundraising would be ideal.
· Working with the Business Development Officer/Manager
· Must have strong verbal and written communications skills.
· You should be able to work with all other areas of the organisation from volunteers fundraising, to corporate functions.
· Strong time management skills and manage own administration with a keen eye for attention to detail.
· Be honest, reliable and knowledgeable about our services and how we support the local community.
The vision of harnessing the remarkable bond between humans and dogs to alleviate the challenges of mental health.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As an Enhanced First Response Volunteer, you will drive our hire car and go out with a partner volunteer to look for referrals made by StreetLink, engaging with those found sleeping rough, and passing on information to the Outreach team. Enhanced First Responders play a crucial role in ensuring people sleeping rough receive vital support from the Outreach team to move away from the streets and get connected to other local services. Please note, you have to be 25 years old or over to drive the hire car, but if you don't meet this criteria, please still apply as you can support with note taking and navigation between referrals.
The client requests no contact from agencies or media sales.
Do you enjoy driving?Would you like to make a difference to the people we support in your community?
We are looking for friendly drivers to join us!
You will meet some amazing people, whilst making a positive impact to their lives by helping them get to the activities they enjoy and appointments that are important.
We are looking for drivers who will be happy to drive our house vehicles or your own vehicle.
Want to apply for this role?
If you’d like to be a Discovery volunteer, please get in touch!
Activities will include:
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Driving the people we support between their homes and services in a safe manner, in accordance with UK law.
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Driving around the Cheddar area, which will be the start and end point of the majority of journeys
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Assisting people we support in and out of vehicles and locations – with assistance from trained Discovery staff.
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Driving in a manner that is sensitive of physical and emotional requirements of the people we support.
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Driving vehicles owned by the people we support or your own vehicle
Activities will NOT include: Personal care, medication or financial assistance.
We are looking for drivers who:
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Are aged 21 or over, with at least 2 years driving experience
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Hold a full, clean and current UK Driving License (or equivalent)
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Have the ability to understand verbal and written instructions in relation to journeys
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Are friendly with the people we support and our support staff
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Are willing to commit to volunteer regularly (times and days can be discussed)
A DBS check and two character references will be required for this role.
What you’ll gain from being a Discovery volunteer:
Discovery supports people with learning disabilities and autism, helping them to live more independently at home and in the community.
Our volunteers play a vital role in our work and in return, we support them with:
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Access to free online training (with access to 800 plus courses)
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Comprehensive support from professional, friendly and trained Dimensions staff
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Reasonable expenses may be reimbursed as agreed
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An opportunity to gain real experience in the social care sector
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to join an organisation committed to addressing low literacy and low numeracy amongst people across the UK?
Shannon Trust’s vision is of a future where everyone can experience the positive impact of learning. We recently developed an online version of our Turning Pages reading programme, and we are currently in the process of doing the same with our Count Me In numeracy programme. As a community admin support volunteer, your role will help support the day to day running and ongoing development of both these platforms, ensuring that we are effective in responding to the needs of our users.
This is a new role to Shannon Trust and we are open to developing the role with the volunteer.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions.
Closing date for applications 26 May 2025. In some circumstances, volunteer vacancies may close early. Successful applicants will be sent interview questions in advance with notice to prepare.
Interview date: 2 June 2025
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Crisis London Volunteer Fundraising Group consists of a small team of volunteers raising awareness and money for Crisis' vital services and work towards ending homelessness. The current focus of the group is preparing for and implementing the Walk to End Homelessness fundraising event, recreating an original walk held in London which led to the formation of Crisis in 1967. By joining the group you'll contribute towards inspiring local people to fundraise for Crisis while honing your skills in event management and logistics.
Group meetings are on the first Wednesday of each month in the evening with the option of attending in-person or online via Teams.
How will I be ending homelessness?
Joining a group of dedicated, passionate, empowered volunteer fundraisers to help raise the funds needed for our vital services. You will use your communications, events, and teamwork skills to deliver local fundraising events and collections in aid of Crisis.
The monies raised by your Fundraising Group will help fund services such as one to one support in finding a home or a job, helping people achieve learning goals, or supporting our Christmas events where we offer hot meals, access to essential services, and an introduction to our year-round services to leave homelessness behind for good.
You will be inspired by our vision to end homelessness, and in turn will inspire others to act. As well as raising vital funds you will be helping us to influence your community and their beliefs, challenging the stigma around homelessness. We need people who genuinely believe that if society works together, we can end homelessness.
What will I gain?
- Fundraising in your local community is fun, a good way to meet people and gives a great sense of achievement.
- You'll have lots of opportunities to learn about the causes and effects of homelessness and how to engage others in the conversation to end homelessness.
- Fundraising and networking experience for a national organisation.
- The opportunity to share your existing or develop new skills in a friendly and supportive environment.
- Support from your Fundraising Group Lead to help you achieve your fundraising goals.
- Being part of a wide network of staff, volunteers and supporters all working together to end homelessness
- A reference for volunteering at a national organisation
What will I be doing?
- Attend regular Fundraising Group meetings to work collaboratively with the Fundraising Group lead and other members.
- Use your skills and knowledge to play an active role in making fundraising events and activities happen.
- Representing Crisis in your community, using your own networks to raise awareness of what needs to be done to end homelessness. This includes sharing our broader activities such as our campaigns.
- Represent Crisis by attending fundraising and engagement events organised by others.
- Ensure group activities comply with relevant fundraising regulations and Crisis policies and procedures; including ensuring monies raised are accounted for in line with agreed financial processes.
Who are we looking for?
- A strong team member, with a proactive positive approach to working as part of a group
- Willing to actively participate in group meetings, contribute ideas and be active in helping to make fundraising events happen
- Interest and experience in organising events (desirable)
- Good communication skills, confident talking to new people and representing Crisis
- Good organisational skills and reliability
- Non-judgemental, patient, and friendly
- An understanding of the importance of adhering to policies and processes. Including confidentiality, data protection principles and maintaining boundaries
- A commitment to completing any training (including e-learning) required for the role
- You will need access to a computer and broadband/data to undertake this volunteering role
Additional information
To provide a safe, welcoming environment for everyone we provide volunteers with a code of conduct (how we work together). This will be found within your volunteer policy sign off document. We ask all volunteers to read our policy document and always comply with those policies.
Reasonable out of pocket expenses for lunch and travel (where appropriate) will be reimbursed in line with our expenses policy.
We strive to ensure that our services are welcoming, remain relevant and are fully accessible to everyone that we help and support. We are keen to receive applications from volunteers from diverse and other marginalised communities as this helps us ensure the best experience for those that we are here to help. This includes those with lived experience of homelessness.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Time2Share@WECIL’s Befriending Service links volunteers 1:1 with a Disabled child / young person. Links are based on shared interests and activities which the volunteer and young person can enjoy doing together either in the child/family home or out in the community.
What experience do I need?
You do not need any previous experience with disabled children or young people, but we ask that volunteers are friendly, caring, reliable and able to make a commitment to visit a young person regularly.
What will I be doing?
You will volunteer within Time2Share@WECIL’s befriending service for disabled children/young people (aged 5-18 yrs) and their families. This involves spending time regularly with a disabled child or young person in their home or supporting the young person to take part in social and leisure activities in their local community. You will not be asked to administer medication or deliver personal care in this role.
Who am I responsible for?
You are responsible for the safety and wellbeing of the child or young person you are linked with. All links are risk-assessed and carefully monitored by your co-ordinator.
Who am I responsible to?
The parent / carer. You must ensure that the parent / carer’s reasonable instructions and guidance regarding the welfare of their child are adhered to and that clear communication is maintained. Feedback must be given to the parent/carer following a visit.
How often will I be needed?
Time2Share@WECIL typically ask for volunteers to commit to 2-4 hours a week and the days / times are agreed between the volunteer and the family. We ask for a minimum commitment of 6 months to ensure the child and their family are able to benefit fully from the relationship.
Share the vision of creating a more inclusive society and their values embody a joint mission to support Disabled people.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a Clinical Supervisor interested in supporting counsellors and therapists?
Burning Nights CRPS Support has a highly skilled counselling and therapy team who provide counselling and psychotherapy to adults and children who have been affected by a debilitating pain condition, Complex Regional Pain Syndrome (CRPS). This team is expanding rapidly and we are now looking for 2 volunteer Clinical Supervisors to join this team ensuring we can continue the provision of our vital emotional support services to this community. We would ideally like to take on 2 Clinical Supervisor supporting a small group of therapists who specialise in a range of modalities.
All our Counselling and therapy team help to develop our growing mental health support service for patients, families and carers affected by Complex Regional Pain Syndrome (CRPS). As a volunteer with the CRPS Counselling & Therapy Service, your skills and experience as a Clinical Supervisor will be providing support to therapists who offer therapy to vulnerable individuals, many of whom are isolated and in need of mental health support.
Depending on your qualifications, skills and experience, you will provide group and 1-2-1 Supervision support for counsellors or psychotherapists who provide counselling support or specialist services, such as general talking (person centred) therapies, integrative therapists, Cognitive Behavioural Therapy (CBT) or Eye Movement Desensitization and Reprocessing (EMDR) for CRPS patients, their loved ones and carers. The service currently offers specialist support to anyone over the age of 5 who is affected by CRPS.
Key Tasks and Objectives
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Facilitate Clinical Supervision group sessions on a monthly basis (online) and ideally be able to offer at least 1 or 2 supervisees on 1-2-1 basis mainly trainees
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Administer this supervision from invitation through to record keeping
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Take part in complex case allocation meetings with the Clinical Lead
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Maintain appropriate clinical records of all work and to report, along with any concerns on individuals or their practice to the Clinical Lead
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Commitment to ongoing supervision of supervision practice at Burning Nights CRPS Support as well as engaging in separate own personal supervision as/if appropriate
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Work flexibly as part of a small team as necessary to provide maximum coverage for supervision, such as in the event of emergencies
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Abide by all Burning Nights CRPS Support policies and procedures
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Adhere to BACP, BABCP (or other appropriate therapies governing body) Ethical Framework
Key Skills, Qualifications and Experience
Essential:
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Psychotherapy/Counselling qualification with a minimum of 2 years post qualification experience in a similar field
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Qualification in Clinical Supervision - ideally level 7 or above (could also suit experienced counsellors who require a placement during Clinical Supervision placement, or experienced counsellors wishing to gain experience in supervision)
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Accreditation/registration (or working at the level of or towards this qualification) as a Supervisor with BACP/HCPC/BABCP or equivalent
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Significant proven experience of supervising individual counsellors/psychotherapists from a range of training backgrounds
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Appropriate and proven clinical experience of working with clients with a range of difficulties including complex medical health issues, loss and bereavement. Ideally experience of working with clients living with or affected by chronic pain or chronic conditions
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Willingness to engage in any Burning Nights CRPS Support training
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Understanding of issues regarding confidentiality and management of risk within a counselling service
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Good administrative skills
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Understanding of the voluntary sector
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Commitment to on-going engagement in personal supervision
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Knowledgeable of and committed to equalities’ provision
Desirable:
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Appropriate and proven clinical experience of working with clients living with or affected by chronic pain or chronic conditions
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Being able to supervise therapists who work in therapy such as CBT, ACT, EMDR etc
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Experience of working within a low-cost / free voluntary sector counselling setting
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Experience of working within the voluntary charity sector
To drive change for Complex Regional Pain Syndrome (CRPS) & ensure people whose lives have been touched by this condition are not alone.





Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Communications Volunteer for the North Somerset Group. As our Communications Volunteer you’ll make sure people know they have a local MS Society group to turn to.
In this role you’ll be able to develop your writing skills, and gain an experience of communicating across a range of digital channels.
Time commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.
Apply
1. Read through the role description carefully
2. Apply online
Or for further information contact XXX
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an enthusiastic and skilled funding grant writer? Be a part of our small but committed team as a pro-active grant writer volunteer for a small national charity supporting people affected by a debilitating pain condition.
We are looking for 2 skilled grant writer volunteers who can take the lead in researching appropriate funds and writing grant bids to help us continue offering our support services and resources and helping us create new programmes and services to support patients and their families who have been affected by a poorly understood chronic condition; Complex Regional Pain Syndrome (CRPS).
As our Grant Writer you will be responsible for identifying appropriate grant opportunities, and managing the grant development and proposal process from research to submitting grant applications with any supporting documents.
As our grant writer, you will:
- Identify appropriate sources of funding where we fit their criteria
- Write appropriately tailored grant/funding bids that meet funders’ interests and requirements and to write any additional documents in support of funding bids
- Help develop a Trusts and Foundations strategy to help create and maintain strong and diverse income that meets Burning Nights CRPS Support’s funding needs
- Create a calendar of grant deadlines and track submitted funding proposals
- Help us develop a case for support
- Report on grant usage and impact
- Review all grant/bid feedback and ensure knowledge is shared, so that learning informs us for future approaches to grants
If you are an experienced grant writer or you just enjoy researching and persuasive writing then we would love to hear from you.
We are looking for a volunteer who has:
- Experience of being a grant writer, project proposal writer and editing skills
- Excellent writing, analytical, and research skills are essential
- Creative and persuasive written and spoken communication skills
- Self-motivated and highly-organised
- Ability to work remotely
- Ability to search online databases and other sources to identify appropriate funds
- Ability to understand and appeal to funders’ differing needs
- Ability to organise your own work, track and report back regularly
- Experience setting up funding email templates (desirable)
- Ability to quickly understand the needs of our organisation and our service users
- Understands the resource constraints of a small charity and can work with these
- Open to feedback
- Ideally have good network with people, organisations and charities which can help us to support our projects
- Determination to get the job done
Skills
- Project proposal writing
- Grant writing and knowledge of charity grant giving culture
- Good networking skills and contacts with grant giving organisation
- Marketing and communications
- Content writing and story-telling
- Good online fundraising skills
- Good editing and proof reading skills and attention to detail
- Team player who is comfortable working with various volunteers within Burning Nights CRPS Support to collate information required to write funding applications
If you don't have the exact experience, but are interested to volunteer with us, please apply! We would be thrilled to find out about how your interests and experience match with our needs or what we are doing.
Other Information
This role is done remotely using Zoom, Slack and email. You would be working closely with the charity’s Chair and with other trustees. However we would have regular updates and remote meetings as needed so we know you are getting the support you need.
We have an induction process that will help successful applicant to understand how our Charity operates and full support of all our volunteers.
Minimum of 3-6 hours per week for this role
Ideal commitment of 3 months or more (but not specific)
To drive change for Complex Regional Pain Syndrome (CRPS) & ensure people whose lives have been touched by this condition are not alone.





Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Thyroid UK is a small UK charity with a very wide reach and even bigger ambitions. Since 1998 we have become a leading source of support and information for many thousands of people seeking help with their thyroid condition each year.
As an Independent Examiner for Thyroid UK, you will review our accounting records and annual accounts to ensure they are accurate, comply with legal requirements, and provide an independent assurance to trustees and stakeholders that the charity's money is properly accounted for.
Job Description:
Overview:
- The Independent Examiner plays a crucial role in maintaining public trust and confidence in charities by providing an independent scrutiny of their financial records.
- The examiner's responsibilities include reviewing accounting records, comparing them with the annual accounts, and reporting any concerns to the charity trustees.
Key Responsibilities:
- Review Accounting Records:
Examine the charity's accounting records to ensure they are properly maintained and support the annual accounts.
- Compare Accounts with Records:
Verify that the annual accounts accurately reflect the financial position of the charity as shown in the accounting records.
- Consider Unusual Items:
Identify and seek explanations for any unusual items or disclosures in the accounts.
- Assess Compliance:
Determine whether the accounts comply with relevant legal requirements and accounting standards, including the Charities Act 2011.
- Prepare Examiner's Report:
Prepare a report for the charity trustees outlining the findings of the examination, including any matters of concern or material significance.
- Maintain Independence:
Ensure that the examination is conducted independently of the charity's management and administration.
Qualifications and Skills:
- Financial Awareness and Numeracy:
Must be appropriately qualified in matters of accounting and financial administration.
- Understanding of Charity Accounting:
Should have experience of working with small charities, plus knowledge of charity accounting principles and regulations.
- Analytical Skills:
Must be able to analyse financial data and identify potential issues.
- Communication Skills:
Should have the ability to clearly and concisely communicate findings and recommendations to the charity trustees.
- IT Skills:
Must be familiar with Xero or similar cloud based accounting software.
Reporting:
- The Independent Examiner's report will be submitted to the Charity Commission along with the charity's annual accounts.
- The report should clearly state whether the examiner has reasonable cause to believe that:
- Proper accounting records were not kept.
- The accounts do not accord with the accounting records.
- If accruals accounts were prepared, they do not comply with the legal requirements and the applicable SORP.
Location: The examination can be done remotely. Our office is based in Frating, Colchester, Essex.
Closing Date: End of August 2025. Thyroid UK reserves the right to close for applications at any time should the position be filled.
Start Date: ASAP
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we want you
Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.
Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.
What you will be doing
- Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
- Understanding peoples’ support needs and gathering information to assess their circumstances
- Typing written case reports to apply for financial assistance
- Sign-posting to services providing specialist support, such as mental health or housing support
- Keeping beneficiaries and the SSAFA regional office up to date with progress
The skills you need
- Friendly and approachable
- Great written and verbal communication skills
- Non-judgemental
- Reliable
- Basic IT skills
What's in it for you
- Use your skills, knowledge, and life experience to benefit others
- Be part of a friendly and supportive SSAFA team
- Develop your experience and skills which you can highlight on your CV and in job interviews
- Access a range of training and learning opportunities
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Health and Safety Volunteer for the Cardiff and Vale Group. As a Health and Safety Volunteer you’ll make sure all local group members are aware of their health and safety responsibilities. You’ll help them understand and follow guidelines and procedures to coordinate safe activities.
In this role you’ll gain knowledge of Health and Safety legislation, as well as develop your organisation, admin and communication skills. Most importantly you’ll help your local group make sure all their activities are safe for every member of your local MS community.
Time commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers.
You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the local area the group to carry out this role.
Apply
1. Read through the role description carefully
2. Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead Support Volunteer
We’re the MS Society – a community of people living with MS, scientists, campaigners, listeners, organisers, ambassadors and fundraisers. Our volunteers are a key part of achieving our goals and their support is vital. Join us.
About this opportunity
We are looking to recruit a Lead Support Volunteer for the North Somerset Group. As a Lead Support Volunteer, you will be coordinating the support team, representing the needs of people affected by MS and our services and collate information about relevant local organisations. See a video about one of our Support Volunteers here.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll have empathetic listening and interpersonal skills and be able to support a team of volunteers.
Apply
Read through the role description carefully
Apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.