Service volunteer volunteer roles in pinner, greater london
Join us in making a difference to the lives of soldiers and their families - become an AFF Trustee!
We are currently seeking dedicated volunteer Trustees to join our Board and help steer AFF towards achieving its objectives.
AFF is independent of the Army and offers confidential advice to serving personnel and their families either online, by email or by phone. We may respond to enquiries with direct advice or by signposting to help identify the right route for further advice or support. We also provide useful information for Army families through our extensive website and magazine, Army&You.
At a strategic level we work with senior command and our Chief Executive works with the most senior Army commanders, the Ministry of Defence, and the UK and devolved nations legislative and executive bodies. AFF is often pivotal in achieving improvements for serving soldiers and their families such as changes to Government and military policy and changes to how things are provided for families.
Key Responsibilities:
AFF Trustees provide oversight, governance, and support to ensure AFF remains effective in its work and responsive to the needs of the Army community. They help shape the strategic direction of the Army Families Federation, by providing Board-level guidance to the team supporting soldiers and their families, wherever they are in the world, so they are able to live well throughout their Army life.
Who We Are Looking For:
We are looking for individuals who are committed to the welfare of Army families and who bring professional experience in the following areas:
-
Commercial/ fundraising: experience of commercial income generation, fundraising and development strategies.
- Legal: Expertise in legal matters, including governance, compliance, and contract law.
Additionally, applications are welcome from individuals with a connection to the Service community, particularly those from Foreign and Commonwealth backgrounds. We believe that diversity strengthens our ability to represent the full breadth of the Army family.
Essential Skills & Attributes:
- A passion for understanding the needs of Army families and supporting them as they live their lives today
- Strong professional experience and expertise in your field.
- Commitment to good governance and the values of transparency and accountability.
- Excellent communication skills and a collaborative approach.
- Ability to offer strategic insight and challenge where necessary.
- Serving personnel are very welcome to apply, particularly if currently overseas.
Interested? Find out more:
Our process in appointing Trustees begins with you reading through our Trustee Recruitment Pack. You can find this by hitting 'apply now' and downloading a copy. Or you can visit the jobs page of our AFF website. This will give you more specific information about AFF and the role our Trustees fulfil.
If you feel that you would like to apply to be an AFF Trustee, then you can make contact with us by sending your CV along with a covering letter, outlining your skills and motivations in being an AFF Trustee. If you have any questions, please reach out through the Charity Job application process to our HR Lead, Rachel BIshop. We will need to hear from you by 30 June 2025.
We will get in contact with you to arrange initial conversations with a member of the team or an existing Trustee. We will be interviewing prospective candidates in July and August in Central London, and appointments will be made from late August.
Our process in appointing Trustees begins with you reading through our Trustee Recruitment Pack. You can find this by hitting 'apply now' and downloading a copy. This will give you more specific information about AFF and the role our Trustees fulfil. If you have any questions about the process or about the role then please reach out.
If you feel that you would like to apply to be an AFF Trustee, then you can make contact with us by sending your CV along with a covering letter, outlining your skills and motivations in being an AFF Trustee. We will need to hear from you by 30 June 2025.
Interviews (preferably in person) will take place mid July - mid August, likely to be in central London. Appointments from late August.
AFF offers confidential advice and guidance with the unique issues that come with military life and is the voice for serving personnel and families


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fathercraft
We want to change the perceptions of male caring and fatherhood and support more partners to get involved because it creates value for everyone.
Supporting men to be equal and active parents from the start is key for gender equality. Research from Sweden suggests that every additional month of paternity leave taken by fathers increases the mother’s lifetime earnings by 6.7% (Johansson, 2010).
80% of the gender pay gap is attributed to the motherhood penalty (World Economic Forum, 2022)
The gender pay gap more than doubles for women over 40 (ONS, 2022)
Yet despite increasing willingness and interest in taking an active parenting role, in 2022, dads spent, on average, just 55 minutes per day with their children (ONS, 2023).
This is largely due to the fact that one in three working dads don’t feel comfortable talking to their employer about family commitments and/or are not adequately supported to be the best dads and partners they can be.
We have developed an affordable, comprehensive online platform called "Father's Ed" that provides guidance, support, wellbeing services and a community for new or expectant fathers. This includes peer support between dads, science-based online, digital well-being courses covering a range of strange and anxiety triggers, e. g. financial well-being, loneliness, insomnia, etc.). We are also working on providing mental health services for new fathers through partnerships.
Social Media Graphic Designer
Volunteer Role Description (remote, unpaid)
Design for change. Empower modern fatherhood.
About Fathercraft UK
At Fathercraft UK, we’re here to redefine what it means to be a dad. Through our content, tools, and support - including our flagship platform Father’s Ed - we champion active, involved fatherhood from the very start. Our goal? To make male caregiving visible, valued, and supported.
Because when dads are supported, families thrive. And when families thrive, society moves forward.
⸻
The Opportunity
We’re seeking a Graphic Designer to volunteer with us and help bring our message to life across our social media channels.
As the visual voice of Fathercraft online, you’ll help shape and produce design assets that are not just eye-catching - but scroll-stopping. From carousel campaigns and reels covers to branded quote cards and infographic explainers, your work will play a central role in telling stories, sparking conversations, and creating a cultural shift around fatherhood.
⸻
What You’ll Do • Design a wide range of visual content specifically for social platforms (Instagram, LinkedIn, Facebook, TikTok). • Translate core messages into campaign-ready graphics, from single visuals to full series. • Design branded templates for use by our internal comms and content team. • Collaborate with content writers, product leads, and strategists to co-create campaign visuals. • Repurpose content into new formats, optimised for engagement and readability. • Maintain visual brand consistency across all creative assets.
⸻
You Should Have • Demonstrable experience creating social-first graphics (either freelance, agency or self-initiated). • Proficiency in tools like Figma, Canva, Adobe Illustrator, Penpot, or similar. • A strong understanding of visual hierarchy, accessibility, and platform best practices. • A creative eye and a clean, contemporary design sensibility. • An ability to work to a brief—but also bring fresh ideas to the table. • Experience working with social media managers or content teams is a plus. • A portfolio or sample of work that showcases your design thinking and execution.
⸻
What You’ll Gain • Real-world experience designing for a growing, purpose-driven brand. • Exposure and recognition for your work on our live platforms. • The chance to contribute to a national conversation around gender, parenting, and care. • Flexible hours and remote collaboration. • A great addition to your portfolio and professional references.
⸻
To Apply
Please apply via We Make Change and include: • Your LinkedIn profile • A link to your design portfolio or sample works • A short note about why this mission resonates with you • An email address where we can reach you
Use your creativity to make a real impact. Design the future of fatherhood with us.
Weekly Time Commitment
4-6 hours per week
Duration of Volunteer Role (remote)
3-5 months
We connect professionals with impact startups matching their causes, skills & schedule.
The client requests no contact from agencies or media sales.
Endometriosis UK is the largest UK charity for those with endometriosis. Endometriosis UK works to:
- Provide support to those with endometriosis and their families and friends
- Provide clear, objective information about the condition and its treatments
- Raise awareness amongst health professionals and the general public about the condition
- Support research into endometriosis.
This is an unpaid role. Reasonable pre-agreed travel expenses will be paid.
Time commitment:
- five Trustee Board meetings a year, including preparation for meetings, reading papers etc; and attendance at an annual strategy day and AGM (held on the same days as Board meetings). Three meetings are held in person on London on a Saturday, with two meetings being virtual evening meetings.
- Trustees have the opportunity to take part in Board sub-groups and project groups to develop aspects of the organisations’ work. Current sub-groups include the Finance Committee and Diversity & Inclusion Sub-Group.
Trustees are also invited to attend Endometriosis UK events.
We are currently recruiting for ONE NEW TRUSTEE to join the board. We are particularly looking for significant experience of charity governance, management and best practice. Examples of how this might have been gained include having worked at a senior level in a charity, or previous trustee experience.
If you are keen to join the Endometriosis UK Board and don’t have this experience, there will be further opportunities over the next year as we will be recruiting for more trustees as Board members reach their maximum length of service. Keep an eye on our social media for more information.
Personal experience of living with, or having a close family member with, endometriosis, is vital on our Board. Whilst we look favourably on applications from those in the endometriosis community, we already have Trustees with first hand lived experience and new trustees do not need to have endometriosis.
We also particularly welcome applications from trustees from a range of backgrounds and experiences as part of our commitment to diversity.
Our Network is here to offer those affected by endometriosis the support and information they need to understand the condition and take control




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About CARAS:
Community Action for Refugees and Asylum Seekers (CARAS) is a registered charity that has been supporting refugees and asylum-seekers since 2002 empowering them to integrate and engage in the local community.
Arriving as an asylum seeker/refugee can be a disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. As an organisation we are committed to work alongside refugees to overcome those challenges, and to help them build their lives.
We offer group support and targeted support work. We offer a range of activities including: ESOL classes; social and recreational activities such as youth club, drama, trips, and family activities; educational support for young people; and casework and advocacy support.
Our values are at the centre of all our work:
• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests.
• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society.
• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes.
• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do.
About Youth ESOL:
Our award-winning ESOL project offers English language classes to young people at a wide range of levels. This provides vital skills, opportunities and social contact and is crucial for enabling young people to do well at school or college.
About the Role:
CARAS is looking for volunteer ESOL Teaching Assistants to support our face-to-face study programme called ‘Get Ready for School.’
This programme is attended by young people out of education and is based in Tooting on Mondays and Wednesdays. Core delivery of the programme includes English, Maths, Digital skills, complemented by Reading and Writing for Pleasure.
Volunteers in this role are required to commit to at least one 2-hour session per week, during these times:
- Monday 10am - 3pm
- Tuesday 2pm - 6pm
- Wednesday 11am - 6pm
Please note that ESOL classes do not run during school holidays, and we follow Wandsworth Council term dates.
Volunteer Tasks and Responsibilities:
-
Providing learners with one-to-one or small group support within ESOL classes;
-
Help young people to build confidence in digital literacy;
-
Helping to set up the classroom and provide learners with classroom resources;
-
Engaging learners in informal conversations or games during breaks to help them practice their conversational English.
-
Checking the session plan aims with the lead teacher and assisting learners achieve them;
-
Attending and contributing to volunteer debriefs after each session;
-
Making use of any community languages you may know to help students during the class;
-
Working collaboratively as a team and helping to shape the project;
-
Supporting people to develop their knowledge and skills, encouraging and inspiring participants to reach their full potential;
-
Assisting participants to recognise and celebrate their achievements;
-
Following CARAS’ confidentiality, safeguarding, health & safety, equal opportunities, data management and all other policies as relevant.
Requirements:
Essential
-
To be 18 years or older;
-
Able to travel to our community centre in Tooting (travel and food expenses can be reimbursed);
-
An interest in education and English language teaching;
-
To be non-judgemental and able to engage with people from diverse backgrounds;
-
To be reliable and punctual;
-
Excellent communication skills, especially with people who are new to English;
-
The ability to volunteer on Monday mornings and Wednesday afternoons/evenings during Wandsworth term time for a minimum of four months;
-
Currently resident in the UK; has asylum seeker or refugee status
-
Able to provide five years’ worth of addresses, and willing to undergo a DBS check (DBS and proof of residency is not necessary if you are a Caras community member who is more recently arrived in the UK);
-
Able to attend volunteer induction training (online) prior to start of role
Desirable
-
Knowledge of community languages, such as Arabic, Tigrinya, Amharic, Pashto, Dari, Farsi, Kurdish, Somali or Spanish.
Through volunteering with us you will:
-
Gain experience of English language teaching;
-
Meet new members of your local community;
-
Learn about different cultures;
-
Learn about issues relating to refugees and people seeking asylum;
-
Work as part of a friendly, welcoming team;
-
Develop your skills and competencies;
-
Be able to access relevant training, including safeguarding training.
-
Be able to obtain a reference from us relating to your placement after 3 months’ regular volunteering
To Apply:
To apply for this opportunity, download and complete the CARAS volunteer application form from the CARAS website using this volunteer role description to inform your answers with email subject header “Youth ESOL Teaching Assistant Volunteer”.
Successful applicants will have an informal meeting with a member of the CARAS learning staff team and a community member. These meetings will be on a rolling basis so apply ASAP!
All volunteers must complete an enhanced DBS check for working with young people and attend training with us before starting. You will also receive training and support relevant to your specific role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ready to make a difference to a young person's life? Team Up is seeking dynamic volunteers to help transform the lives of disadvantaged pupils by building confidence, resilience and doubling their expected progress in English or maths.
We are looking for inspirational role models who will tutor Maths or English on one of our school programmes across London. You will be matched with a small number of pupils and provide them with the academic support, encouragement and inspiration they need to get back on track. All our volunteer tutors receive full training, lesson resources and support from a qualified teacher/facilitator throughout their placement.
Practical Considerations:
- You can choose a programme that suits your timetable and location.
- Sessions are between 60-90 minutes and will take place on a fixed day of the week, normally at the end of the school day (between 3-5pm).
- Each programme runs across a 12 week period, usually during term time. You will be expected to volunteer for at least one programme (10-12 weeks).
- Team Up provides full lesson plans and teaching resources.
- This role requires you to undergo a free of charge DBS check, which will be arranged by Team Up.
- Travel expenses up to £15 per session are covered.
If you are looking to make a difference in a local community and find a fulfilling role whilst building your professional skillset, then look no further!
Our volunteers love building a rapport with each pupil, seeing pupil growth, and personal confidence increase across the 12 week programme. By the end of the programme, you will see how the support you give has enabled a young person to not only double their expected progress, but also build long term resilience.
Alongside this meaningful experience, you will also be able to gain access to our career mentorship scheme and attend our employability seminars, as well as receiving a personalised reference upon completion.
This is an opportunity to enhance your CV and improve your employability skills - all whilst supporting young people from low-income backgrounds!
You will receive:
- Full tutor-training, including safeguarding training.
- Ongoing coaching, training and support from an experienced teacher during your placement.
- Lesson observations alongside personalised developmental feedback and logged classroom hours.
- Opportunities to attend employability workshops incl. cover letter writing skills and coding.
We are looking for:
- Enthusiasm and strong grades in English/maths.
- Committed and organised individuals who are keen to develop new skills.
- Individuals who are passionate about social mobility and helping to reduce the education attainment gap.
- Good interpersonal skills when dealing with pupils.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Summary
Could you combine nursing skills, compassion and faith to offer care in body, mind and spirit?
Could you support people experiencing homelessness?
Detailed description
You could be part of our exciting pilot project as a volunteer Parish Nurse offering life-transforming whole-person healthcare, working alongside Chaplains, Complex Needs and Housing Support Workers.
As a YMCA Parish Nurse you would:
- Help service users identify issues and self-manage their wellbeing so they flourish in body, mind and spirit. This might be 1:2:1 or in a group setting.
- Signpost, support, and provide information and reassurance enabling service users to access NHS and other professional or community support as well as internal support from YMCA colleagues and projects.
- Offer spiritual care from a Christian perspective, such as prayer or acts of worship
- Be instrumental in supporting the project develop in this pilot phase
Training for this role is provided by PNMUK as part of their on-going programme of support and personal development for Parish Nursing nationally. The next course is 15-17th November with follow-up online sessions.
This project is being developed and lead by One YMCA’s Chaplaincy Team, together with our Medium Complex Intensive Support Service (MCISS) and supported by Parish Nursing Ministries UK (PNMUK).
The Chaplaincy Team offer life-transforming spiritual care and pastoral support. For us Chaplaincy is about journeying with people, inspired by the life, example and teaching of Jesus. Our vision for Chaplaincy is to see even more of our service users and staff thriving through experiencing the love of God for themselves. Following a re-shaping of our work, Chaplaincy is now part of the newly formed Christian Mission team, which is at the heart of this growing charity.
YMCA enables people to develop their full potential in mind, body and spirit. Inspired by and faithful to our Christian values, we create supportive, inclusive, and energising communities where young people can truly belong, contribute, and thrive.
What volunteers need Disclosure and Barring Service
What we will provide to volunteers
Reimbursement of costs Extra support
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title: Economics Advisor – Missing People
Summary
Missing People is recruiting volunteers with expertise in economics to support the early planning of a project exploring the economic impact of missing episodes and the harms experienced by individuals while missing. This work will inform the development of a robust, evidence-based estimate of the cost of a missing episode and the socio-economic return on investment (ROI) of prevention efforts.
As an Advisory Volunteer, you will provide expert guidance to help shape the scope and direction of this project. Your insights will help the charity identify key considerations, methodologies, and data needs - an area where we have limited in-house expertise.
Description
Someone is reported missing every 90 seconds in the UK. Missing People is the only UK charity dedicated to reconnecting missing people and their loved ones. Our services include:
-
A free and confidential helpline, available 7 days a week, for missing people and their loved ones,
-
A specialist family support and counselling service,
-
Case publicity to support loved ones with sharing appeals,
-
Specialist services for children and young people, and their loved ones, experiencing exploitation,
-
Commissioned intensive support services for young people at particular risk,
-
Research, consultancy and training for professionals working around the issue of missing.
Our vision is that every missing person is found safe.
By supporting us to develop a compelling economic case for prevention, you’ll play a vital role in shaping how missing incidents are understood and addressed across the UK. We will use the information to influence nationally: sharing the figures with key decision-makers in government, policing, health and social care. This work will strengthen our case for funding essential services that prevent repeat missing episodes and support the development of more effective early intervention strategies.
We’ve already begun exploring this work but need additional external expertise to guide our planning and approach. As such we are recruiting new volunteer Economics Advisors. Advisors will be asked to:
-
Attend and participate in monthly project planning meeting (1-2 hours via video call, scheduled flexibly on weekdays or evenings) for a period of 6 months.
-
Review relevant documents and provide ad hoc advice between meetings (no more than 1-2 hours)
-
Get further involved in the project with a weekly commitment, if desired – this is entirely optional.
What impact will you have?
Your input will support Missing People to build a stronger case for prevention and change for missing people and their loved ones.
About the volunteer
We are looking for volunteers with:
-
A strong understanding of data and working with complex statistics
-
Experience in economic analysis of social issues and public policy, cost-benefit analysis, or social return on investment (SROI)
-
Willingness to support and advise Missing People’s Head of Policy and Head of Research in understanding an area outside of our usual expertise
-
The ability to ask key questions, offer constructive challenge, and act as a critical friend to staff
-
Commitment to attend monthly meetings for a 6-month project period
Missing People is the only UK charity dedicated to reconnecting missing people and their loved ones.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Link Age Southwark is a vibrant local charity providing support to over 800 older people in Southwark who are feeling lonely or isolated. Our vision is for friendly local communities where older people and those living with a diagnosis of dementia can thrive in their later years.
All our volunteering opportunities are within the London Borough of Southwark, predominantly south of the borough - Camberwell, Peckham, Nunhead, Dulwich and around.
Befriending is at the very heart of Link Age Southwark's services. Lots of the older people we work with are feeling lonely and in need of a little extra social company. Our fantastic volunteer befrienders visit an older person once a week, sharing a cup of tea and a chat together.
Demand for our befriending service continues to grow and we are looking for new people to join our existing team of volunteers so that we can support as many older people as possible.
This role requires:
- volunteering for approximately 1 hour a week to visit an older person
- a commitment to volunteer for a minimum of 6 months
- a cheerful and friendly personality
- good communication/listening skills
- attendance at a volunteer induction and other relevant training opportunities
- completion of a full Disclosure Barring Service and character reference check
- a commitment to working within the policies of Link Age Southwark, in particular health & safety, confidentiality, safeguarding and equality and diversity
Becoming a volunteer with Link Age Southwark is a fantastic opportunity to meet new people and get to know more about your local community.
We cover all reasonable expenses and we are happy to provide references for volunteers who have completed 6 months of volunteering with us.
Please note that all our volunteering opportunities are within the London Borough of Southwark, predominantly south of the borough - Camberwell, Peckham, Nunhead, Dulwich and around.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
FUNDRAISING VOLUNTEER
Fundraising Volunteer (RSPCA Finchley, Golders Green, Hendon & District Branch)
Do you have bags of enthusiasm and are good at organising events? If yes, volunteer for the RSPCA as a Fundraiser and have fun and meet new people whilst raising vital funds for animals in need in your area!
Overview of opportunity
As a Fundraising Volunteer, you will play a vital part in organising and assisting with our fundraising activities. All the proceeds from these activities go directly towards the essential animal welfare work that we do at branch level.
About the RSPCA
Founded in 1824 we have been saving animals for almost 200 years and are proud to be the oldest welfare charity around. It has always been our vision to live in a world where all animals are respected and treated with compassion, so our volunteers and employees work tirelessly to ensure that all animals can live free from pain and suffering.
Through our numerous campaigns, we seek to raise standards of care, and awareness of issues affecting animals today. We rely heavily on our volunteers who play a significant role in enabling us to carry out this important animal welfare work every day!
The RSPCA Finchley, Golders Green, Hendon & District Branch
The RSPCA Finchley, Golders Green, Hendon & District Branch is one of the branches of RSPCA, but we are also a separately registered charity looking after animals in our local area. Much of the animal welfare work of RSPCA is carried out through local branches, which is run by volunteers who have the support of the National Society of RSPCA.
The main activity of our branch is local animal welfare. We take in neglected, abandoned & vulnerable animals locally, via our own animal welfare officer, as well as the national RSPCA Inspectorate officers. Our funds are mostly raised through our 2 charity shops.
Fundraising Volunteer responsibilities
- Organise, advertise, and promote fundraising activities to raise vital funds to improve animal welfare.
- Plan and participate in organised events for fundraising over an agreed period.
- Communicate all planned activities with staff and other volunteers.
- Work alongside other volunteers, staff, and members of the public, ensuring excellent customer service at all times.
- Ensure best practice in fundraising and that it is legally compliant.
What we are looking for in a Fundraising Volunteer
- Someone who is flexible and can offer an ongoing commitment.
- Lots of enthusiasm to help us raise much needed funds
- Good communication and organisational skills
- Friendly and approachable
- Ability to work on own initiative
What we can offer you as a Fundraising Volunteer
- You will be making a massive difference to the welfare of the animals in your area.
- Join a community which will enable you to meet new people and make new friends.
- Learning new skills through our comprehensive induction and training programme.
- Enhance your CV by adding your volunteering experience and newly acquired skills.
If you’ve got the drive and compassion to volunteer with the RSPCA and are passionate about improving animal welfare, we’d love to hear from you!
Join us in making a real difference to the lives of animals in need.
Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and dependent on the position, you may need to sign an agreement and undergo specific training before starting the role
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who are we?
Switchboard LGBTQIA+ exists to provide members of the LGBTQIA+ community, as well as their friends, family and those supporting them, with a listening service that they can contact via phone, instant message and email between the hours of 10am to 10pm every day.
We are happy to talk to service users about any topic they wish. Topics we often talk to service users about include: sexual health, safer sex, relationships, coming-out, gender identity, transitioning, mental health, experiences of hate crimes, support for meeting other LGBTQIA+ people and making friends, and much more.
However, we want to also be upfront and transparent about the fact that not all of our conversations are positive or constructive. Our volunteers can also be exposed to abuse from the public, manipulative callers, sexual fantasies and safeguarding concerns.
What is our over 50's club?
Our over 50's club is a new initiative for Switchboard.
We want to create a space that enables older members of the LGBTQIA+ community to volunteer with us on our phone lines and instant messaging service, whilst providing a social element that encourages volunteers to come together at our London HQ.
This club will meet on both Mondays and Tuesdays during the day (you can choose which day works better for you), completing a shift either between 10am to 1pm or 2:00pm to 5:00pm. You can join us weekly or bi-weekly, whichever you prefer.
We then come together between 1pm and 2:00pm to have lunch (paid for by us) and a good natter!
Volunteers who support Switchboard in this capacity are trained to take both phone calls and respond to instant messages. They do not respond to emails, however.
Who are we looking for?
To ensure we can provide a high quality service to those who contact us, we are looking for volunteers who:
-
Simply put, like communicating and chatting with other people (you’re most likely a people-person who feels energised by this type of communication)
-
Feel comfortable taking calls and speaking over the phone to people you do not already know
-
Are familiar with different instant messaging platforms (such as WhatsApp and other chat tools) and the types of communication they might receive
-
Are able to read between the lines to decipher messages
-
Are good listeners who let others lead conversations and instead create the space they need
-
Are able to ask broad, open questions to keep conversations flowing
-
Understand the importance of using the right tone when communicating in writing, and are able to flex their writing style to suit different people
-
Have a strong attention to detail, with a particular focus on spelling and grammar
-
Are able to evaluate sources of information and identify those that can be trusted, from those that cannot
-
Know when to challenge and when to step back
-
Have essential digital literacy skills (such as using email tools such as gmail and outlook, search the web for information and copy and paste website URLs)
-
Understand and support our mission
-
Have an awareness of the challenges facing the LGBTQIA+ community
-
Are empathetic in nature
-
Agree to uphold our values of being non-directive and non-judgemental
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
My Black Dog is a charity that offers anonymous, peer to peer mental health support through our web-chat service. We are committed to making a positive impact on mental health in the UK as we tackle an epidemic that millions of people face.
We were founded on the motto "talk to someone who gets it". We want to connect people who share lived experiences to provide an empathetic, non-judgmental space where everybody understands how it feels to experience mental health struggles.
Position Overview
Our web-chat service is run by our Volunteer Pack, each of whom have their own lived experience of mental health challenges. In addition, each shift has a 'Leader' and a 'Mentor'. These are Volunteers who carry out specific roles during the shift and, together, ensure its success:
- Leaders - Managers of the shift. There to ensure the shift runs as it should. They support and guide Volunteers through chats and follow safeguarding processes when an alert is raised. They escalate safeguarding alerts to the shift’s Designated Safeguarding Lead (a trained professional). They also complete a 'Shift Handover' document once the shift is completed.
- Mentors - There to support and guide Volunteers through chats. Will take over from the Leader if there are safeguarding issues that need the Leader's attention and/or if the Leader needs a break.
As My Black Dog looks to expand our opening hours, we are looking to recruit additional Leaders who can run shifts and provide cover when necessary.
Leaders will be assigned a shift based on your availability and preference. The expectation is that Leaders and Mentors will form a ‘pair’ and, together, will do one shift at the same time each week. This is to provide stability, predictability and to encourage community-building between Volunteers. Shifts are usually 3 hours long. We may ask you to cover another shift when we are short, but you will never do more than 6 hours per week.
Training will be provided and you will be supported on shift by a Designated Safeguarding Lead, who will manage all safeguarding issues.
The work you will do as Leaders will ensure we provide the best possible service to our Guests. You will also be helping our Volunteer Pack to do what we do best: helping those in need by speaking to someone who 'gets it'.
Who We Are Looking For
We are looking for people who have experienced their own journey with mental health and are in a strong position to support others. We ask that our Leaders:
- Are strongly committed to helping others
- Have experienced mental health issues in order to relate to those seeking help
- Are collaborative and enjoy working with others
- Are encouraging and supportive
- Are organised and can monitor several things at once
- Can remain calm and focused during busy times and when safeguarding alerts are raised
- Are 18 years and over
- Can commit the time to a regular weekly shift
We are particularly interested in hearing from people who are available to run a shift on the following days/hours:
- Monday to Sunday, 5pm-7pm
- Thursday to Saturday, 7pm-10pm
Role Responsibilities
- Supervise and support Volunteers whilst on shift with general enquiries, positive feedback and signposting.
- Assist with general volunteering enquiries whilst on shift. Provide time for guidance, instruction and de-briefing for Volunteers if required.
- Follow Leaders processes including unexpected absence reporting, Volunteer check-in and check-out, and completing Shift Handovers.
- Monitor web-chat conversations and ensure all chats are tagged.
- Maintain ability to listen, remain calm and provide intervention if necessary.
- Be able to have difficult and often complex conversations about mental health, including Guests experiencing crisis and first-stage intervention support.
- Work alongside the Designated Safeguarding Lead (DSL) when safeguarding risks are identified.
- Exercise discretion in handling confidential situations and information, conveying sensitive information in a timely manner to necessary individuals.
- Provide written follow up of shifts via handover, ensuring all necessary information is handed over at the end of the shift.
- Adhere to all standards, policies and procedures of My Black Dog.
Please note: An Enhanced DBS Certificate is required for this role. If you do not have one, My Black Dog will arrange the DBS Check for you.
www.myblackdog.co
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Asian MS is a national support group that offers tailored and culturally-sensitive services for Asian people with MS, their carers, friends and family. It's aimed at people whose heritage originates from South Asia.
As an Asian MS Community Engagement Volunteer you will the Group's local representative, helping us to find and attend events and reaching out to your local Asian MS community to raise awareness and extend the reach of the Group.
This role is very flexible, but there will be planning time (with your staff contact) and also attending events, meetings with networks and presentations. We would estimate the role taking no longer than 10 hours per month.
You’ll have support from a member of staff as well as a welcome and induction checklist which lists what resources are available to support you in your role.
As part of your role, you may have to complete some mandatory learning. Please refer to your welcome and induction checklist.
About you
Presentation Skills, confidence in speaking to new people, networking skills and the ability to influence would be fantastic. We would work to your strengths, however and some training will be available.
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Apply
Read the role description
All applicants will be contacted within two weeks of their submission.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Bright Futures UK are looking for warm, energetic, and experienced volunteer tutors to provide educational support remotely and a fun, safe space for young people living with serious illness.
Please note you must be 18+ and live in the UK for this opportunity.
Starting from as little as one hour per week, you will:
- Offer engaging and dynamic online tutoring sessions to support a young person.
- Help to combat social isolation through fun and engaging tutoring sessions.
You are the perfect fit if you have:
- Subject Knowledge: Strong understanding of subject concepts and theories.
- Teaching Skills: Ability to explain ideas in a clear and engaging way.
- Empathy and Patience: Kind and understanding nature, especially towards those facing health challenges.
- Consistent availability for the agreed-upon time commitment for a minimum of 14 weeks.
Your valuable time and experience will make a difference by:
- Academic Progress: Help young people stay on track with their studies despite their health challenges, ensuring they do not fall behind.
- Confidence Builder: Provide a stable and encouraging presence that helps build the students' confidence and resilience.
- Future Opportunities: Equip students with the knowledge and skills they need to succeed.
In return, Bright Futures UK will support you by:
- Covering all expenses and materials used
- Providing DBS where needed
- Training you in safeguarding and other skill development opportunities
- Keeping in contact throughout your programme to ensure you feel comfortable and capable
If you are ready to make a difference in a young person's life and have the opportunity to tackle educational inequality, we would love to hear from you!
The client requests no contact from agencies or media sales.
About Us
Maytree addresses a critical gap in suicide prevention, focusing on those in acute, pre-suicidal states where support from helplines, GPs, therapists or charitable organisations fails. For individuals overwhelmed by suicidal intent, emergency services like A&E often exacerbate fear and shame, leaving them with few options to safely disclose their distress.
Maytree’s vision is to fill the gap, by offering compassionate care and continuous containment in a collaborative community. A sanctuary for respite: calm, safe, warm, friendly, and nurturing. Non-medical, non-judgemental. A place and a time to talk. One that rekindles hope and self-esteem, new insights, restores identity, belonging, and relationship networks from the meltdown of crisis.
Its model turns a high-risk crisis into one of lower risk, one that is manageable. And with proven good outcomes, often a transformative experience.
Background to the role
Maytree closed its doors in March 2023 following management and governance issues. Founder Michael Knight, who had previously stepped away, returned to take over the operations alongside a group of trustees appointed by him and his wife Judith.
Maytree re-opened in April 2025 with a new board of trustees, who have appointed an operations team, defined the model and service matrix, and overseen the renovation of the house. The husband-wife pair, serving as co-chief executives, are preparing to transition out of their roles. In addition to recruiting a new Chief Executive Officer and Chair, adding a trustee with some financial experience is important for maintaining the charity's short-term stability and guiding its strategic direction.
Main Responsibilities
- Compliance with Company’s Act and Charity Commission responsibilities.
- Developing and agreeing strategy and plans as put forward by CEO/Chair.
- The appointment and accountability/performance/remuneration of executive leadership.
- Overseeing and ensuring that appropriate policies are in place for management of all aspects of risk.
- Chair a Board Sub-Committee on Finance to approve Accounts and liaise with the auditors as appropriate.
- Oversee that financial controls and systems are fit for purpose, advise on presentation to Trustees of annual Accounts and ensure that timely and appropriate budgets, forecasts, management and financial accounts are provided to Trustees.
- Accepting nomination as a signature on the charity’s bank mandates.
- Overseeing/advising on banking arrangements and best deployment of cash reserves
- Monitor cash reserves and ensure they are properly managed and placed where they can get the best possible return.
Person Specification
- Experience with financial reporting, whether in a private or charity sector context. You do not have to be a chartered accountant.
- Comfortable leading meetings about finance issues.
- Able to think strategically and innovatively about the future direction of Maytree.
- Passionately committed to mental health provision and suicide prevention.
- Fully committed to the charity’s ‘no blame’ culture, approaching problem solving in a supportive, constructive and transparent way.
- Fully committed to Maytree’s values: trust, respect, openness, empathy, equity, non-judgement and inclusiveness.
Diversity and inclusion
We want you to have every opportunity to demonstrate your skills, ability, and potential. Please contact us if you require any assistance or adjustments so that we can help with making the application process work for you.
How to apply
Eastside People is supporting Maytree in the recruitment of these roles.
Please apply by submitting your CV and a cover letter both in Word doc. format, which should indicate why you are interested in applying for the particular role and how you meet the selection criteria.
The closing date for applications is Monday 23rd June and our candidate assessment schedule is as follows:
- EP screening interviews and informal conversations carried out through the recruitment process with final interviews taking place by Friday 4th July.
- Formal interviews with the Maytree board in the week commencing 7th July.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for volunteers interested in working with young asylum seekers and refugees to support our weekly youth club in Croydon, ‘Merhaba’. Merhaba Youth Club is a safe space where 18-25 year old refugees and asylum seekers living in contingency accommodation can come to socialise with their peers, develop friendships, build a better understanding of their rights and entitlements, gain new skills and access 1:1 support.
The club runs on Tuesdays, 2.30-5.30pm, and we ask that you come to Merhaba at least three times each month and attend the whole session. The role involves supporting staff to set up and deliver activities – including 1:1 English and games – as well as administrative support.
To work alongside young people seeking safety in the UK, building trusted relationships, providing practical and emotional support.
The client requests no contact from agencies or media sales.