Service volunteer volunteer roles in thornton heath, greater london

About The Academy

The ethos of the Confidence Academy is very simple: Participants get their money back once they attend their selected fitness and wellbeing events. When you show up for your health, when you show up for yourself... your refund is your reward. 

The Confidence Academy exists to make the tools of confidence-building — through improved nutrition, better mental and physical fitness, and community support — accessible to all, particularly to struggling and marginalised communities who often feel invisible or left behind. Health inequality is one of the biggest injustice of them all that we don't talk about yet our health is the sole foundation of our existence. 

Who Created The Confidence Academy?

The Academy is founded by a 37 year old refugee from Bangladesh, Rayhana Sultan. She is an ex-prisoner. This social enterprise was created after she was able to rebuild her life after prison, hospital detention and recovery through psychotherapy and a supportive community. She is now a finance manager working for the local government in the UK. Outside her day job, she is a model, a panel advisor for the charity Working Chance and now through the Confidence Academy, she wants other people to find the inspiration to turn their pain into power, stigma into strength. 

The inception of this CIC is driven by the fact that nearly 60% of the UK population in 2023/24 were reported as obese or overweight. This is a national crisis in a context where our healthcare system is overstretched, support for mental health is not on par which can be exacerbated by health-related problems and an ageing population is awaiting us. Growing old or not being able to afford the regular gym in an era should not mean fitness services are inaccessible to you. So we are here to change it. 

What's Happening Next?

We will begin rolling out weekend fitness and wellbeing activities shortly after New Year 2026, supported by online seminars, podcast-style discussions, and community “vox pop” features that amplify real voices and lived experiences around health, confidence, and inclusion. These activities will include group exercise sessions, nutrition and wellness education, mindset and resilience workshops, and confidence-building programmes designed to enhance both physical and mental wellbeing.

Your Role 

As the Recruitment Lead, you will work closely with the Director, attend briefing meetings, and then take independent leadership over the recruitment function. This role suits someone who enjoys people-focused work, brings creativity, takes pride in ownership, and wants to help build the Confidence Academy from the ground up.

This opportunity is ideal for someone starting their career in HR or people-management and looking for meaningful work experience.

Key Responsibilities

Leadership & Collaboration

• Attend meetings with the Director and take briefing points accurately.

• Attend team meetings with other members of the squad to bring vision to life (online or remote depending on business needs).

• Work independently between meetings, using initiative, creativity, and leadership to drive recruitment processes.

• Help shape the culture of the Academy by taking pride in developing a supportive and inclusive volunteer community.

• Maintain strong relationships with volunteers and escalate wellbeing needs or concerns to Directors. This academy is volunteer-led. The wellbeing of the volunteers is paramount so we want to make sure everyone who is contributing their effort and time to run The Confidence Academy is proud.
   

Recruitment & Selection

1. Draft job descriptions for new volunteer roles.

2. Post opportunities on recruitment platforms and community boards.

3. Work with other team members to create infographics and promotional materials for vacancies.

4. Review incoming CVs.

5. Email applicants and manage communications professionally.

6. Schedule interviews and manage the interview diary.

7. Interview candidates as one of the panelists.

8. Prepare interview formats, scoring sheets, and structured question sets.
    

Onboarding & Volunteer Support

1. Assist in onboarding new volunteers.

2. Maintain the internal volunteer database and ensure information is kept updated.

3. Demonstrate people-oriented leadership and emotional intelligence by supporting team wellbeing, fostering communication, and promoting a positive culture.

4. Develop training materials for continuous professional development of the Volunteers in collaboration with the Director.

   • If desired, you may also deliver informal training to build your presentation and public-speaking skills.
      

What You Get in Return

1. Induction and ongoing supervision by the Founder/Director

2. Access to brand guidelines and creative templates

3. Informal training on safeguarding, data handling, and health & safety

4. Office space may be provided for collaborative projects

5. Volunteering Certificate at the end of the completion of hours

6. Complimentary t-shirt/jacket and other freebies

7. Professional reference

8. Travel and meal expenses reimbursed up to £20

9. £50 in Amazon Vouchers when you help us deliver our first fitness session (our launch event) in the 2026 New Year.

Start Date: Thursday, 27th November 2025.
 

Equal Opportunities

The Confidence Academy is committed to inclusion under the Equality Act 2010. We welcome volunteers from all backgrounds and provide reasonable adjustments where needed.

Status

This is a voluntary role and does not create a contract of employment or entitlement to salary, benefits, or worker rights. Volunteers are free to withdraw at any time.

#workexperience #humanresource #hr #operations #admin #office #leadership #management #manager

Help our charity to create new Allotment sites!

Green Allotments is a small, national, charity on a mission to create new allotment sites in England and Wales. 

We are currently looking for lovely volunteers for various roles which are all home-based:

Volunteer Desk-based Researchers (Our most popular volunteering role!)

Occasional professional/specialist micro-volunteers

Landscape Architect

Social Media Supporters

Welsh Language Translators / Gwirfoddoli Cyfieithwyr Cymraeg

There are no set hours when volunteering for us and you can turn down anything that you are offered. Obviously, we will treat you with dignity and respect.

We do not anticipate that you will incur expenses in this role. We expect our volunteers to already have an internet connection and be willing to use that as part of their volunteer role with Green Allotments CIO.

(At present we are unable to accept applications from under 18s, although we hope to be able to do so in the future as our charity grows)

About Bliss

With an impact in all corners of the UK, Bliss is the leading national neonatal charity, championing and developing the services for the 90,000 sick and premature babies born each year, supporting both them and their families. At Bliss, we are committed to improving care, giving voice to babies, and supporting parents to be partners in care. 

This is a really exciting time to join our board. We’ve just launched our new four-year strategy, which puts equity at the heart of everything we do. With NHS reforms underway, a new 10-Year Plan on the horizon, and growing attention on maternity and neonatal care, there’s a real opportunity to raise Bliss’s profile and make a lasting difference for premature and sick babies across the UK.

Chair opportunity

Our new Chair will be an experienced Trustee or Board member with proven ability to manage meetings effectively and foster productive, inclusive discussions. They will bring energy and drive, ensuring robust governance and alignment between strategy and operations. They will enjoy leading inclusive and thoughtful discussions, and share our passion for giving every baby the best possible start in life.

You can find more information about Bliss and the Chair role in our recruitment pack.

Don’t think you quite meet all of the specifications? Please don’t count yourself out – we’d still love to hear from you and learn more about you and your interest in joining Bliss!

Ready to apply?

Eastside People is supporting Bliss in the recruitment of these roles. Please by submitting your CV and a cover letter both in Word doc format.

Please use the cover letter (max 2 pages) as an opportunity to add to the information you have shared in your CV and ensure that you cover the following: 

• Why is Bliss’ work important to you and how can you contribute to the charity as our Chair?
• How do you ensure board meetings are focused, inclusive, and lead to clear decisions?
• How would you go about ensuring that our many stakeholders are heard and represented at Board level?

We want you to have every opportunity to demonstrate your skills, ability and potential. If you have a disability or require reasonable adjustments during the application or interview process, please contact us so we can support you appropriately.

Bliss’ Chair, CEO and Trustees will be hosting a 30-minute drop-in session on Mon 8th December at 12pm via Teams. This is an opportunity to learn more about Bliss and what’s involved in joining our Board. You can register to attend here.

The closing date for applications is Mon 5th Jan. 

Longlisting interviews with Eastside People will take place mid-January, with shortlisted candidates invited to panel interviews with Bliss during the week commencing 2 February.

Shortlisted candidates will then be invited to take part in open sessions with staff and Board members, with final interviews scheduled for the week commencing 23 February.

Bliss is an equal opportunities organisation. We actively welcome applications from individuals of all backgrounds, cultures, beliefs, and lived experiences. We strive to reflect the diversity of the communities we serve and are committed to equity and inclusion at every level of our governance.

We look forward to hearing from you!

We're looking for a finance assistant volunteer who can support the financial administration of the charity using our finance software,  Xero. We The volunteer will support the Chair to undertake regular financial tasks such as budgeting, reporting, and audits while ensuring financial transparency. 
 

Key Tasks and Objectives

• Support the financial management of the Charity using Xero
• Data Entry: Recording financial transactions such as donations, invoices and expenses into our finance software, Xero.
• Weekly Reconciling income into Xero from GoCardless, Stripe, PayPal and other third-party agencies that facilitate donations being made to the charity.
• Maintain financial and accounting records, ensuring accuracy and consistency
• Assist with preparing payroll and/or pension information for submission to an external payroll provider (when required)
• Assist with the preparation of the accounts, quarterly and annual accounts for accountant annually as well as supporting funder financial reports
• Track the financial situation of projects
• Ensure that all necessary financial information is recorded accurately
• Assist with financial forecasting and budgeting
• Document Management: Organising and filing receipts, invoices, and other financial documents (digitally).
• Assist the Chair, volunteers or members of staff in understanding and using the accounting software
• Any other tasks that may be required from time to time or during the final accounts period, as appropriate.
• Assist with general administration relating to finances

Key Skills or Qualifications

Essential:

• Knowledge and experience of using Xero accounting software, including tracking project spending, managing volunteers’ expenses and department spending, uploading invoices, reconciliation, etc.
• Understanding of tracking financial data and information
• Experience of working in a bookkeeping role
• Accurate and up-to-date knowledge and experience of charity finance, SORP and other relevant frameworks
• The ability to quickly understand the needs of and challenges faced by our small charity organisation
• Strong numeracy and financial management skills
• Strong organisational skills
• Comfortable working remotely
• Ability to maintain strict confidentiality
• Ability to quickly understand the needs of our team, organisation and users of our services (we are not expecting you to have an awareness of the condition we support)
• Good initiative and ability to work with little direct supervision, but will ask for help when needed
• Ability to work flexibly on your own and as part of a team with enthusiasm and commitment

Desirable:

• Knowledge of charity accounting including restricted and unrestricted funding 
• Understanding of financial management within a charity
• Verbal communication skills
• Competent with communication tools

Key Benefits

You will come part of our small, friendly, forward-thinking charity team. We are focused on reaching people who may not have heard about the Charity or about the condition. 

You would have a key role in ensuring good financial administration, which is crucial to the continued work of Burning Nights CRPS Support. This is a fantastic opportunity for you to make a real difference to a small charity. You will be involved in ensuring we manage our financial inputs and outgoings in order to maintain the services and support we provide, allowing us to be a sustainable charity and fulfil our aims.

Youth Leaders work directly with young people in St John Ambulance Badger Setts and Cadet Units. By organising a mixed weekly programme, this role will support the learning and development of young people into the next generation of health citizens. Youth Leaders also help young people develop their confidence, teamwork skills, self-discipline, and generally encourage them to strive to be the best they can be, as well as supervise and support other adult volunteers in their team.

You’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time. 

Pursuing the role

If you are successful you will need to undertake induction & training for role at these dates:

• Welcome Event (Induction) -  21/03/2026

Closing date for these opportunities is: 10/01/2026

RSPCA South London Branch

Our charity shop in the heart of CRYSTAL PALACE is looking for a friendly volunteer to join our team and help make our shop a huge success. Make new friends, have fun, and help us help more animals!

As a volunteer Charity Shop Assistant, you would join a small team working with the shop manager and 1-2 other volunteers to help make it a success and raise vital funds for animal welfare.

About Our Charity Shop

The shop plays an essential role in raising the profile of the RSPCA in our local community and funds for our branch so that we can continue our vital animal welfare work. Our shops sell a mixture of donated items, including clothes, books, bric-a-brac and collectables, and a selection of new items. We have positions available on the shop floor and in our stock room or you could volunteer to do a mixture of both.

Volunteer Charity Shop Assistant responsibilities

• Helping customers in the shop find what they need.
• Accepting donations of items and money from the public.
• Processing sales through the till and card machine, including Gift Aid.
• Sorting through donated items to determine what we can sell.
• Preparing donated items for sale by steaming and hanging and items.
• Merchandising stock on the shop floor.
• Creating attractive shop window displays.

What we are looking for in a volunteer Charity Shop Assistant

• Friendly volunteers who are confident talking to people.
• Retail experience would be ideal but is not necessary as full training will be given.
• We are ideally aiming for someone who is flexible and can offer an ongoing commitment.
• Good communication and numeracy skills.
• You will need to be aged 16 or over.

What we can offer you as a volunteer Charity Shop Assistant

• A way to meet new people and make new friends in your local area.
• A place where you will learn excellent new skills to add to your CV, such as customer service, multi-tasking, merchandising, and many more.
• An excellent induction and training programme relevant to your role.
• The opportunity to make a huge difference to the welfare of animals.
• Reimbursement for any reasonable travel expenses you may incur whilst volunteering with us.

How to Apply:

If you’ve got the drive and compassion to volunteer with the RSPCA and are passionate about improving animal welfare, we’d love to hear from you!

Please visit our website to learn more about what we do.

We hope you are interested in volunteering for our Crystal Palace store.

Join us in making a real difference to the lives of animals in need.

Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and dependent on the position, you may need to sign an agreement and undergo specific training before starting the role.

About Roots Academy. 

Roots Academy’s Vision.

A generation of young Muslims who embody and promote a God-centred way of life.

At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries. Our Mission is to deliver a structured and transformative education in the Essentials of Islam in a way that lowers barriers to access, develops a deep certainty, and inspires action.

Why Does Roots Academy Exist?

Crisis of Faith: 1 in 4 young Muslims are leaving the religion due to various factors, primarily the pervasive anti-religious content and temptations they encounter online and offline. 

Roots Academy exists to bridge this gap by providing a structured and transformative Islamic education that speaks directly to the needs and challenges of young Muslims today, delivered in an engaging and accessible form that removes barriers to access and provokes thought and action.

Role Summary.

To bring our vision to life, you will play a pivotal role in developing and executing our social media strategy. You will be responsible for scheduling and posting engaging and meaningful content that resonates with our audiences, promotes our educational programs, and nurtures our communities.

Key tasks

• Schedule and post platform-specific content across Instagram, TikTok, LinkedIn, and YouTube.

• Monitor the internal marketing calendar daily for updates and changes.

• Reply to comments, DMs, and replies in a timely manner using our unique Roots brand voice, as well as using automation tools for support.

• Collaborate with team members across Roots for content delivery and queries.

What we’re looking for

• Passion for Islamic education and the development of young Muslims. 

• Ability to monitor and post on social media platforms daily.

• Initiative and ability to think outside the box.

• Excellent interpersonal and communication skills.

• Ability to multitask successfully.

What we have to offer

• Be part of a team of 100+ dedicated volunteers across the UK, Ireland, Canada, US, UAE and Australia.

• Receive continuous rewards for those that seek Islamic knowledge from the Roots platform. 

• Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective.

• Receive in-house tarbiyah sessions to develop your deen. 

Please note this is an unpaid volunteer position. 

Volunteers are entitled to claim expenses incurred for food, travel and equipment, in line with our Expenses policy.

Overview
No Panic is a national charity providing desperately needed support to people suffering from anxiety.

We are seeking volunteers with experience of researching financial costs, to assist fundraisers in our Large Funding Applications Team, by providing figures they need to apply for funding. Funding that helps the charity sustain and grow the services offered to our members.

If you are enthusiastic about helping No Panic to develop further as a charity and expand the number of anxiety sufferers they support, and have experience in assessing financial costs, we encourage you to apply for this rewarding opportunity.

Activities

Research and evaluate running costs, such as salaries, rent, equipment and expenses.

Compile the figures, and present them to the Large Funding Applications Team fundraisers.

The anticipated time commitment is 3 hours a week, this may vary, and we ask our volunteers to commit to at least a year.

Desired Skills

Desirable skills would be financial research.

They should also be proactive and good at compiling researched information.

A reference is required.

Support

Large Funding Applications Team researchers will work under the co-ordination of No Panic staff. Staff will be able to advise on whether to go ahead with funding applications. Staff will also provide any information that is required. Staff will review applications before they are submitted.

Join our amazing team and make a real difference to people living with sight loss. Help create a welcoming and safe environment for people to share their experiences, ask questions and support each other and connect with a local community in a group setting via Facebook.

In this role you will be:
• Managing group membership – authorising Requests to Join.
• Creating a warm and welcoming environment by welcoming new members to the group and encouraging participation.
• Supporting group conversations – Instigating dialogue based on eye health related days/events or more interest-based topics.
• Working with a Volunteer Moderator Team to create engaging content for the Group.
• Ensuring group rules are followed and that content is appropriate by alerting managers when inappropriate content is posted or when there is a safeguarding issue.

What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community by by engaging with the people with sight loss, local and national organisations.
• A sense of achievement through the difference you make.

•  A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.

In return for donating your time we will provide:
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers through regular moderator meetings

Time commitment
• This volunteering role requires a commitment of around 5 hours a week, there is the option to volunteer for a greater number of hours but this isn't essential.

How often will I be needed?

• 5 Hours per Week

Key requirements

• This role requires an enhanced criminal record check and 2 references.

Location

Region

• Yorkshire and the Humber, East Midlands, North West, South East, West Midlands, North East, South West, Greater London

Home based

• This role is home based

Who this opportunity will suit

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• An understanding and interest in maximising the benefits of social media platforms. A willingness to learn about local services and activities to inform the community as appropriate. Interested in helping people get the information they need. Good communication skills.

Location: United Kingdom (Remote) 

Role: Independent Assessment Review Panel Member - Volunteer

About Us: We are a leading membership body dedicated to advancing the field of governance. Our mission is to provide high-quality qualifications and continuous professional development opportunities to our members.

Role

We are looking for a passionate and knowledgeable individual in education and assessment practice, specifically related to quality assurance and the maintenance of standards, to join our Assessment Review Panel (ARP) as an independent member.

This is a voluntary position. The position is not remunerated. Reasonable expenses and lunch will be provided for attendance at Assessment Review Panel meetings.

Role summary

• Provide an independent expert opinion on education and assessment best practice.
• Monitor the quality and maintenance of standards of CGIUKI qualifications.

Responsibilities

• To attend Assessment Review Panel meetings - currently twice a year, in-person meetings at London office.
• To review reports from Examiners and Chief Examiners and other relevant information provided to ratify, as a member of ARP, the issue of results for CGIUKI qualifications.
• Challenge current processes and advise on best practice regarding the maintenance of standards within educational assessment.
• Provide advice on education and assessment best practice

Person specification

• Likely to hold/have held a senior position in another Awarding Organisation.
• Experience of the assessment, awarding and result confirmation process.
• Excellent communicator

How to apply

If you are passionate about governance and educational assessment, and you meet the requirements listed above, please send a copy of your CV together with a covering letter to Simon Feneley-Lamb, Learning and Standards Lead.

The deadline for your application is 31 December 2025.

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

Nearly 400,000 women experience pregnancy and maternity discrimination at work each year, with just 1% filling a complaint with the Employment Tribunal. For those that do, the process can be extremely stressful and intimidating, as they face a battle against organisations who often have the resources to afford the very best solicitors. We’ve heard from many women and parents who have shared the impact Tribunal claims have had on their mental health, with the process leaving them feeling burdened, alone and frightened.

We are looking for volunteers who have been through the Employment Tribunal process before, and would like to use that experience to support others during their claims. 

Our Tribunal Mentors give around 1-2 hours a week of their time to offer peer support to their mentees for 12 weeks.  They offer a listening ear through regular calls, and kind, empathetic support to help build the confidence to face an Employment Tribunal claim. Tribunal Mentors are not legal experts and can’t give advice on claims, however they are willing to share learning and insights from their own experience. To find out more about the Tribunal Mentor programme, click here. 

About the role

Role Title: Tribunal Mentor
Location: Home-based (UK)
Reporting To: Head of Support Services

Time Commitment

We ask that all new Tribunal Mentors can commit to at least six months of volunteering for approximately one hour a week.

Mentoring matches offer 12 weeks of support, this is usually through weekly one-hour calls. However there is some flexibility available depending on both the mentee and mentors needs.

Main Role Purpose

To offer Tribunal Mentees peer support and regular check-ins for 12 weeks. Mentors should be comfortable discussing their own experience of the Employment Tribunal process and offering emotional support to their mentee as they navigate the system and their claim.

Essential requirements

• Experience of filing an Employment Tribunal claim.
• Able to commit to at least six months of volunteering, for approximately one hour per week.
• Access to a mobile phone/laptop/tablet to receive calls. You will not be charged for calls and your number will not be shared.
• Access to a reliable and secure WIFI connection.
• Excellent active and empathetic listening skills.
• A kind and welcoming telephone manner.
• Ability to maintain confidentiality and handle sensitive information with discretion.

Key Responsibilities

• Communicate with your mentees regularly for around 12 weeks. This is usually done through a weekly one-hour call.
• Listen actively, empathise, and provide guidance and support for mentees.
• Signpost to further information and other support organisations if necessary.
• Connect with and support other Mentors on the programme, usually through our Volunteer WhatsApp group.
• Record all mentoring calls on our CRM system.
• Maintain professionalism in all interactions, adhering to all Pregnant Then Screwed guidelines and policies.

What you can expect from PTS

• The opportunity to use your experience to tackle the Motherhood Penalty and make a meaningful impact.
• An onboarding and induction period which can be completed at your own pace.
• Support from the PTS staff team and volunteer network.
• Access to our Volunteer Training Hub.
• CPD accredited Supportive Listening training from Samaritans.
• Opportunities to help us further develop and shape our Support Services.

Sound like the right fit for you? Then go ahead and click the link below to apply! We’re looking forward to meeting you. Please note that you will not be able to save your application to complete later, however you can submit your application again if you think you have made a mistake.

Purpose:
To create, manage, and optimise digital fundraising campaigns that drive donor engagement, ambassador participation, and online revenue for the CIC.

Key Tasks:

• Establish and run online fundraising campaigns across social platforms, email, live streams, and community networks

• Help build the online infrastructure for the Volunteer Fundraising Ambassador Programme, including toolkits, digital scripts, social media assets, and onboarding materials

• Develop donor journeys, automation flows, and campaign funnels that convert supporters into recurring donors

• Analyse campaign performance, track KPIs, and present clear data reports to the Senior Fundraising Manager

• Work with the Digital Infrastructure Team to integrate donation forms, CRM systems, email platforms, and dashboards

• Support creative storytelling—producing digital content that is ethical, trauma-informed, powerful, and community-centred

• Stay updated with digital fundraising trends and tools to ensure our campaigns remain innovative and scalable

Ideal For:

Creative, analytical individuals who love blending digital strategy, humanitarian impact, and storytelling to mobilise communities online.

Why Join Us

• Play a central role in shaping a large-scale online fundraising ecosystem for a UK CIC

• Gain real experience building campaigns that run nationally and internationally

• Work with experts in digital systems, marketing, and fundraising strategy

• Develop a portfolio of real campaigns, reports, and data-driven results

• Access recorded training, references, and future paid opportunities

• Be part of a transparent, collaborative team committed to decentralisation and community empowerment

What You’ll Learn

• Digital fundraising strategy: ads, organic campaigns, email sequences, landing pages, funnels

• How to optimise donor journeys and increase engagement

• Data analysis, A/B testing, and reporting techniques

• How to build digital toolkits and onboarding flows for large volunteer teams

• Ethical storytelling and fundraising safeguards

• Multi-platform digital communication within a community organisation

Family Friends carefully recruits, trains, and matches volunteers with families in Central-West London. Our befriending volunteers offer long-term practical and emotional support based on each family's unique needs and potential. We offer two befriending volunteer opportunities with us-, Big Buddies and Parent Buddies.

Our Big Buddies support young people, aged 10-18, for a few hours each week over a period of 6 -12 months. With encouragement and support, volunteers will aim to help young people to discover their strengths and build confidence.

Support may look like:

• Helping to strengthen family relationships.
• Providing a listening ear 
• Taking young person to the cinema, museums, libraries - broadening their horizons!

Essential Criteria:

• Can commit to the Big Buddies programme for a minimum of 6 months
• 18+
• Must have lived in the UK for the last 2 years

What we provide in return:

• Full induction training and ongoing training
• Full DBS check
• Support and supervision
• The chance to learn new skills
• References provided after 6 months' commitment
• Reimbursement of travel and session expenses

We are an equal opportunities charity and we value the principles of diversity and inclusion, which is central in providing successful support to our families. We welcome and would like to encourage applications from people with a wide range of backgrounds and experiences, including people from Black, Asian or Minority Ethnic backgrounds, people who identify as LGBTQI+ and individuals from different socio-economic and educational backgrounds.

In the first instance, please register your interest in becoming a volunteer with us by contacting us here for an online application form.

Once we've reviewed your application, a member of our team will be in touch with next steps.

We believe in the power of holidays to transform lives. Time away matters. For many families facing tough times -whether through financial hardship, illness or other challenges - a short break can feel out of reach. Yet, these moments of escape and connection are vital for well-being, resilience, and hope.

Our mission is simple but powerful: to provide families who wouldn’t otherwise get a break with the chance to spend quality time together, make memories, and return home stronger. 

As a Trustee, you will play a crucial role in shaping our future. You’ll help guide our strategy, ensure we remain true to our values, and support us in reaching even more families who need our help. Your expertise, insight, and passion can help us grow and innovate, so that no family is left behind when it comes to the simple joy of time away together.

About our Trustee Team

Our Trustees are a team of volunteers who use their diverse skills, experiences, and perspectives to set the strategic direction of the charity and make sure it’s doing what it was set up to do in the best possible way.

Family Holiday Charity has an ambitious strategy over the next few years, which will see us expand our services to families, develop our influencing work within the travel and leisure industry and government, and evolve our ways of working so that we can accept and use gifted breaks, travel and other services at scale to give families who really need it a holiday.

To help us do all that we’ll need the guidance, challenge, connections, and support of all our Trustees.
Given our goals, we’re particularly looking to add the following professional skills and experiences to our team.

• Legal Expertise - Our Trustees have a duty to ensure the charity operates within the law and complies with regulatory responsibilities, including charity law, safeguarding and governance requirements. This may involve providing advice on legal risks and obligations, ensuring compliance with articles of association and relevant legislation, supporting decisions on contracts, partnerships, risk management and more.
• Family Charity leadership - the Charity's vision if that 'every family in the UK should have a holiday' and this bold statement reflects our belief that time away together is not a luxury but a lifeline. We're seeking experience from a family support base to help advocate for our beneficiaries needs and help us expand our reach.
• Influencing / Campaigning - We are seeking experience and ambition that will help us influence policy and industry practices through the development of relatinships with policymakers, travel and tourism industry and media etc. Also shape campaigns, raise awareness, drive systemic change and support advocacy strategies to remove barriers for families. 
• Digital Transformation - We wish to evolve and develop our digital strategy and technology adoption. A key priority is to ensure our digital growth is considered and aligns with accessibility and security.

Your Skills and Contribution

You'll need: 

• Strategic vision, independent judgement, and an ability to think creatively.
• A proactive attitude, willing to bring new ideas and perspectives to our Board, and confident about challenging decisions, where necessary, in the best interests of the charity.
• Willingness to understand and take on the duties and responsibilities of trusteeship.
• Commitment to the charity and our mission, and the ability to devote the necessary time and effort to do the role well.

The Commitment 

We’ll ask you to participate in four two-hour Board Meetings per year, typically in person at our office in London or remotely.We also get together for a Strategy Day in September/October, which is held on a weekday in London, and you’d need to attend that in person.

We can support with any access needs for in-person meetings.,

There are two Board sub-committees- one which focuses on our Finances and Risk, and one which considers our people (Trustees and Staff). Once you’ve settled into the role, most Trustees join one of them. They meet remotely around four  times a year.

Outside of formal meetings, you’ll be warmly encouraged to get to know the staff team, and attend fundraising events 
or other events to meet referrers, families, and supporters wherever possible.

Overall, you’ll need to be able to commit around 6 hours each month for a mix of meetings and events, contributing
your skills and perspective to projects, building your knowledge of the charity and developing as a Trustee.

See the trustee pack for more information and for the application and interview process - click apply to see this. Please note the deadline has been extended to midnight on Sunday 4th January 2026 to ensure the professionals skills and areas of experience (as listed above) are captured.