Service volunteer volunteer roles in torfaen, greater london

Role Summary

Education Outreach Volunteers support the Reptile Centre by assisting with community education sessions, school visits, events, and public engagement activities. Volunteers help promote reptile welfare, conservation awareness, and responsible pet ownership. This role is ideal for people who enjoy working with the public, have an interest in animals, and want to make a positive impact in the community.

Key Responsibilities

Support Educational Sessions

• Assist staff during school visits, workshops, and community outreach events.

• Help set up and pack away educational materials, displays, and activity stations.

• Support the delivery of interactive demonstrations (with or without live animals, depending on training).

• Engage with visitors, answer basic questions, and help create a welcoming learning environment.

Animal Handling (Optional Based on Training)

• Handle reptiles safely during sessions once trained and approved by senior staff.

• Support welfare checks and ensure animals are comfortable during events.

• Help maintain safe handling practices with the public.

Community Engagement

• Represent the Reptile Centre positively at fairs, open days, fundraising events, and exhibitions.

• Share information about the centre’s conservation work, rescue stories, and how people can get involved.

• Encourage visitors to support fundraising campaigns and ongoing community initiatives.

Event Support

• Assist with coordinating groups during onsite and offsite sessions.

• Help manage queues, guide groups, and provide general visitor support.

• Prepare craft materials, activity sheets, or demonstration equipment.

Practical Support

• Help maintain the cleanliness and organisation of education and outreach equipment.

• Support the preparation of educational resources and displays.

• Assist with basic administrative tasks such as feedback collection or session records.

Skills & Qualities Needed

Essential

• Friendly, reliable, and comfortable speaking with the public.

• Enthusiastic about reptiles, wildlife, conservation, or animal education.

• Willingness to learn and follow safety and welfare guidelines.

• Good teamwork skills and a positive, helpful attitude.

Desirable

• Experience working with animals, children, or in an educational setting.

• Confidence handling reptiles (training will be provided).

• Knowledge of reptile care, conservation, or science communication.

What We Provide

• Full training in reptile handling, welfare, and safe educational practice.

• Safeguarding and health & safety guidance.

• Support from staff and fellow volunteers.

• Opportunities to develop skills in public speaking, education, and animal care.

• Experience that can support future employment or studies in animal care, conservation, or education.

Time Commitment

• Flexible volunteer shifts available (weekdays, weekends, or event-based).

• Volunteers can offer as much or as little time as they are comfortably able to.

• Outreach events may require occasional travel with staff.

Additional Requirements

• Minimum age (centre-specific, often 16+ or 18+).

• Willingness to undergo basic training and follow centre policies.

• Some roles may require a DBS check (depending on involvement with children).

Benefits of Volunteering

• Make a meaningful contribution to reptile welfare and conservation education.

• Gain confidence and skills in presenting and public engagement.

• Work closely with a variety of reptiles and learn from experienced handlers.

• Join a supportive team and become part of the centre’s community.

• Opportunities to assist in fundraising that supports vital veterinary and rescue work.

As a Front Desk Volunteer, you will be the welcoming face of Historic Croydon Airport, responsible for ensuring visitors have a smooth and enjoyable experience. You will manage visitor check-ins, handle donations, and support merchandising activities. 

Responsibilities: 

Reception Duties: 

1. Visitor Reception: 

• Greet visitors warmly at the front door or Reception desk. 

• Check if visitors have pre-booked and verify booking details. 

• Keep the Reception Desk attended at all times. 

1. Booking Management: 

• Obtain booking sheets from Graeme and update them throughout the day. 

• Set out and supervise the donation box. 

• Maintain a supply of hand sanitisers, leaflets, and other materials. 

• Re-stock leaflet holders in the Main Entrance lobby. 

1. Visitor Handling Procedures: People with a Booking: 

• Check the Lead Name off the booking list and confirm the number of visitors in the group. 

• Request a donation of £8 per adult on entry, payable by cash, credit card, cheque (to Historic Croydon Airport Trust), or QR code. 

• Ensure the donation process is completed. 

• Inform visitors of the location of toilets and answer any questions. 

• Ask visitors to wait in the Waiting Area until their Guide collects them. 

• Manage additional visitors, ensuring tour groups do not exceed 12 people, including the Tour Guide. 

People without a Booking: 

• Politely inform visitors that entry is by pre-booking online. 

• Check the booking list for vacant slots and inform visitors of available times and spaces. 

• Advise visitors to book and return at the specified time, noting they cannot wait inside AH. 

• Allow visitors to wait outside for potential "no-shows" if they wish. 

• Be polite, sympathetic, but firm if turning people away, and provide the date of the next Open Day and booking details. 

• Seek assistance from Graeme or Mike if needed. 

1. Visitor Departure: 

• Thank visitors for coming and say goodbye. 

• Encourage visitors to review their experience on Tripadvisor (Croydon Airport Visitor Centre). 

Merchandising Duties: 

1. Merchandise Stall Management: 

• Set up and take down the HCAT Merchandise stall. 

• Retrieve and replace sale items from/to the cupboards under the model in Reception. 

• Run the merchandise stall, selling items to visitors. 

1. Cash Handling: 

• Manage the float, monetary takings, cashing up, and recording total takings at the end of the day. 

• Ensure cash takings are not left unattended and hand them over to a Trustee at the end of the day. 

1. Stock Monitoring: 

• Monitor stock levels and advise Jeff if stocks are running low. 

Qualifications: 

• Friendly and welcoming demeanor. 

• Strong communication and interpersonal skills. 

• Ability to manage bookings and handle donations accurately. 

• Experience in handling cash and managing merchandise sales. 

• Punctual, reliable, and able to adhere to procedures. 

• Commitment to providing a respectful and inclusive experience for all visitors. 

Training: Volunteers will receive an induction, including a review of booking procedures, handling donations, and merchandise management. Ongoing training sessions and resources will be provided to support the role. 

Benefits: 

• Be the welcoming face of Historic Croydon Airport. 

• Gain experience in visitor management and merchandising. 

• Contribute to the educational and cultural enrichment of the community. 

• Be part of a supportive and passionate team. 

Application Process: If you enjoy engaging with the public and are enthusiastic about history, we would love to hear from you. 

We are looking for a friendly, patient, female volunteer to befriend a lovely lady in Maidenhead. On cosy days in, she loves to have a chat, listen to music, paint her nails or a do a jigsaw puzzle. When feeling up to it, she would love to be taken in her wheelchair to her favourite treat, McDonalds.

She takes a little while to warm up to new people, so can sometimes display behaviours which may come across as challenging, such as making short, sharp noises. It would be great if her new volunteer has some experience with this or is someone who isn’t fazed easily. It’s important to know that her care team would always be a helping hand away, and that her not-so-secret kryptonite is chocolate!

Please note this person’s residence have a pet cat.

We offer a lifelong befriending service for adults with learning disabilities. Matching the skills and interests of passionate visitors with the specific hobbies and interests of the people we visit. Visitors visit six times a year to create a 1-2-1 connection, offer companionship, encourage people to do the things they enjoy and check-in on their wellbeing. In many cases, the visitor is the only person in someone’s life who isn’t paid to be there for them.

This is a Stop and stay, let’s get busy visitor role which means the person you will be visiting can communicate actively with you and take part in choosing or planning activities.  As you get to know each our you may choose to ‘go out’ either with or without support from the staff that supports the person you visit.  Your volunteer manager will be happy to help you with ideas and suggestions for things you can do. Visits will vary in length but tends to be around an hour or longer, depending on what you do.

In this role you will spend quality time with the person you visit and could do a range of different activities like:

• Sitting and having a chat

• Checking in on their well- being

• Going out to a local café/pub for a meal/drink

• Enjoying a walk

• A craft activity at home

• Reading a book/magazine together

As a Mencap volunteer visitor you will be:

- Friendly and approachable

- Accepting of others who might be different to yourself

- Reliable and patient

- Passionate about supporting people with a with a learning disability.

As a Mencap visitor you will:

- Have the opportunity to help make a difference to the life of the person you visit

- Receive a personalised volunteer induction and training

- Have agreed out of pocket expenses reimbursed

- Meet new people

- Get on-going support, and feel appreciated and valued

About Mencap

Mencap is the leading learning disability charity in England, Wales and Northern Ireland. We work with people with a learning disability and their families to challenge prejudice and change laws, and we directly support thousands of people to live their lives as they choose. We have an ambitious vision for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

Volunteering with us is YOUR opportunity to help us achieve this, whilst having the chance to develop your skills, meet new people and join a passionate and dedicated team.

Family Friends carefully recruit, train, and match volunteers with families in Central-West London. Our volunteer befrienders offer practical and emotional support based on each family's unique needs and potential. We offer two volunteer opportunities - Big Buddies and Parent Buddies.

Volunteers will aim to help parents to discover their strengths, build confidence, and resolve difficulties. Volunteers meet with their match weekly for a period of 6 -12 months.

Activities might include:

• Supporting a parent to take their children on days out.
• Helping to strengthen family relationships.
• Providing a listening ear.
• Helping parents to build confidence in themselves.

Essential Criteria:

• You must be able to commit to the Parent Buddy programme for a minimum of 6 months.
• 18+
• Must have lived in the UK for the last 2 years

What we provide in return:

• Full induction training and ongoing training
• DBS check
• Weekly supervision and support
• The chance to learn new skills
• References provided after 6 months' commitment
• Reimbursement of travel and session expenses

We are an equal opportunities charity and value the principles of diversity and inclusion, which is central in providing successful support to our families. We welcome and encourage applications from people with a wide range of backgrounds and experiences, including people from Black, Asian or Minority Ethnic backgrounds, people who identify as LGBTQI+ and individuals from different socio-economic and educational backgrounds.

In the first instance, please register your interest in becoming a volunteer with us - you can do that by contacting us here for an application form.

Once we've reviewed your application, a member of our team will be in touch with next steps.

About Crawley Open House

Crawley Open House provides vital support and services for those suffering the effects of homelessness, unemployment, loneliness, discrimination, or other forms of social exclusion in Crawley and neighbouring areas.

Trustee Opportunities

We are now seeking dedicated, passionate, and skilled individuals to join our Board of Trustees. As a Trustee, you will play a key role in shaping our future — sharing your expertise, guiding our strategy, and helping us continue to deliver life-changing support to some of the most vulnerable people in our community.

If you want to make a real difference and be part of an organisation that truly transforms lives, we’d love to hear from you.

Ideal candidates will have a strong interest in adult education, benefits systems and fundraising and a genuine commitment to contributing to social change.

We are looking to appoint more than one Trustee and welcomes expressions of interest from individuals with experience in one or more of the following areas:

Adult Education

Benefits System

Fundraising

IT infrastructure

Local/Central Government

Social Housing

Immigration

Trustees are responsible for a full range of Trustee duties including strategic oversight of Crawley Open House, financial accountable (we have a dedicated treasurer), planning and monitoring, transparency and accountability and we would ask you to volunteer within the charity at least once a year.

In line with its commitment to inclusion, Crawley Open House actively welcomes applications from individuals of all backgrounds, including underrepresented groups across age, ethnicity, geography, physical ability, and socio-economic experience.

For further information and details on how to apply, please visit the Crawley Open House

Charity no. 1048919

We are seeking a dedicated and experienced Qualified Counselling Supervisor to provide online supervision for our counsellors.

Responsibilities:

• Group Supervision:
  • Facilitate fortnightly group supervision sessions for trainee counsellors.
  • Create a safe, supportive, and reflective learning environment.
  • Facilitate discussions around client work, ethical dilemmas, and professional development.
  • Encourage self-awareness, critical thinking, and the integration of theory and practice.
  • Provide constructive feedback and guidance to trainees.
  • Monitor trainee progress and identify areas for development.
• Ethical and Professional Practice:
  • Ensure supervision adheres to the ethical guidelines of the [Relevant Professional Body, e.g., BACP, UKCP].
  • Maintain accurate and confidential records of supervision sessions.
  • Stay up-to-date with current counselling theory, practice, and ethical guidelines.
  • Recognise and manage potential conflicts of interest.
  • Contribute to the development of the counselling service.
• Collaboration and Communication:
  • Liaise with placement coordinators and other relevant staff as required.
  • Provide timely feedback to trainees and placement coordinators.
  • Maintain professional boundaries.

Person Specification:

Essential Criteria:

• Qualified and experienced counselling supervisor with a recognised supervision qualification.
• Membership of a relevant professional body (e.g., BACP, UKCP) and adherence to their ethical framework.
• Significant experience in providing counselling supervision, particularly in a group setting.
• Demonstrable knowledge of counselling theory, practice, and ethical guidelines.
• Excellent communication, interpersonal, and facilitation skills.
• Ability to create a safe and supportive learning environment.
• Commitment to ongoing professional development.
• Ability to maintain clear and accurate records.

What difference will you make?

Ongoing Professional Development:

• Your support will help our counsellors stay up-to-date with the best practices 

Client Safety:

• You will help to protect clients, ensuring that counsellors are working ethically and effectively

Quality Assurance:

You will help us ensure that our counselling services are delivered to a high standard

Volunteer Opportunity: Adult Instructor (Uniformed Role)

Organisation: Ranger Cadets

Location: Local Cadet Unit (London)

Commitment: Weekly Evening Sessions

About Us

Ranger Cadets is a new, independent, non-profit uniformed youth organisation with a bold mission: to engage young people in their communities, equip them with essential life skills, and unlock their full potential. We are non-political, non-religious, and proudly inclusive – open to all, regardless of background.

We believe every young person deserves the chance to shine, to belong, and to grow into the leaders of tomorrow.

The Role

We are seeking passionate Adult Instructors to serve in a uniformed volunteer position, leading on the training, development, and empowerment of cadets within a local London cadet unit. This is a hands-on role for someone who can inspire young people, deliver engaging sessions, and help them progress through our syllabus programme.

As an Adult Instructor, you will:

• Wear the Ranger Cadets uniform with pride, embodying our values of dignity, inclusivity, and service.

• Lead training sessions that equip cadets with essential life skills, tools, and opportunities to grow.

• Support cadets in earning badges for their uniform and advancing through the ranks.

• Mentor and empower young people, building their confidence and resilience.

• Work alongside fellow volunteers to deliver a safe, structured, and inspiring programme.

Who We’re Looking For

• Enthusiastic individuals with a passion for youth development and community service.

• Strong communication and mentoring skills.

• Ability to engage and inspire young people in a group setting.

• Commitment to our values: non-political, non-religious, inclusive, and open to all.

• No prior cadet or military experience required—training and support will be provided.

What You’ll Gain

• The honour of serving in a uniformed role that represents dignity, pride, and community impact.

• The chance to directly shape the lives of young people in your community.

• A role that blends teaching, mentoring, and leadership.

• Personal satisfaction from seeing cadets grow, achieve, and advance.

How to Apply

If you are ready to serve in uniform, inspire young people, and help them unlock their potential, we would love to hear from you.

RANGER CADETS

#PreparedForLife

Support your local Oxfam shop by helping to sort, research, price and prepare donated items - for our online shop, all while gaining hands-on retail experience in a safe, supportive environment.

Do you want to make a real difference?

At Oxfam, we're not just selling pre-loved items and unique finds – we're working together to build a radically better world. With your help, we will turn pre-loved treasures into resources that empower communities worldwide.

Here's why Oxfam is the perfect opportunity for you:

Be a Second-hand Superhero: In our high street shops, Ecommerce Hubs and Online Shop, people like you help create exciting and inspiring collections – retail therapy with a purpose!

Increase Your Skills: Gain valuable retail experience you can add to your CV, such as merchandising, customer service, and teamwork.

Find Your Community: Meet like-minded people who share your passion for a fairer world.

Flexibility: We know life gets busy. That's why we offer flexible volunteering options. A few hours a week is all it takes to make a big difference.

Oxfam isn't just another charity shop. We're a movement of passionate individuals working to create a fairer world, and we’d love you to be a part of it!

What happens next?

After you apply, the manager will ask you to come in for an initial chat. This is not an interview, just a chance to get an idea of what you'd like to do in the shop. From there, you can meet the rest of the volunteer team and get involved with whatever area of the shop takes your interest!

Focus Birmingham is a dedicated charity supporting people with sight loss and complex needs, helping them lead fuller, more independent, and more connected lives. We’re currently looking for warm, compassionate volunteers to join us as Telephone Befrienders.

If you can spare just a few hours a week, you can make a genuine difference to someone who is visually impaired and may be feeling isolated. A simple conversation from the comfort of your own home can bring comfort, confidence, and connection to someone who truly needs it.

As a Telephone Befriender, you’ll offer friendly chats, emotional support, and a vital social lifeline — helping people feel heard, valued, and less alone and you won’t be doing it on your own. We’ll support you every step of the way, from application and onboarding to being carefully matched with someone you’ll genuinely connect with.

If you’re ready to brighten someone’s day — and enrich your own — we’d love for you to apply and join our community of caring volunteers.

Quotes from our volunteers -

• Sonia, Telephone Befriender "It's so rewarding knowing that  a weekly phone call to someone can help reduce their feelings of loneliness and isolation for a small part of their day."
• Sacha, Telephone Befriender "One of the greatest gifts is giving my time to support and empower citizens with sight loss."
• Sharon, Telephone Befriender "It gives me great pleasure and satisfaction when I see service users gain confidence and self-esteem, as I believe the be-friending service is making a real difference to their lives".

Tired of Following? Start Leading. Join Ranger Cadets.

COMMAND YOUR FUTURE!

Are you aged 10-21 years old and ready to stop being told what to do and start telling the difference?

Ranger Cadets is not just another after-school club. We are a fast-paced, uniformed youth organisation that rapidly equips you with the skills, structure, and authority to become a genuine leader, not just a participant.

Fast-Track to Leadership: Earn Your Stripes:

We don't make you wait years to lead. We are looking for sharp, motivated individuals who want to climb the ranks and earn the privilege of becoming a Cadet Non-Commissioned Officer (NCO)—our young people leaders.

As a Cadet NCO, you become the Engine Room of your unit. You’re not just wearing a uniform; you’re leading the parade, mentoring younger cadets, teaching essential skills, and managing teams on exercises.

What You’ll Be Doing (In Uniform!):

• Leading Squads: Take charge of your own small team during drill and activities.

• Instructing: Learn to teach vital skills like fieldcraft, first aid, and teamwork.

• Earning Respect: Gaining the authority to command, guide, and mentor your peers.

• Advanced Training: Getting priority access to specialised NCO courses, camps, and expeditions.

Why Join Ranger Cadets NOW?

• Structure & Challenge: We provide a clear rank system and meaningful challenges that build resilience and confidence.

• Real Life Skills: Master planning, problem-solving, and communication—the skills employers and universities demand.

• Unbeatable CV Builder: Having the title of Cadet NCO proves you have leadership experience before you even leave school.

• Camaraderie: Join a disciplined, supportive team that shares a commitment to service and excellence.

STOP standing on the sidelines. START standing at the front.

Ready to Lead?

We meet every Week (same night each week) from 7-9pm in London.

Join Ranger Cadets. Start Your Command.

RANGER CADETS 

#PreparedForLife

About Nova:  

Based in North Kensington since 1983 and serving its poorest wards & those of surrounding London boroughs, Nova works with individuals from marginalised and disadvantaged communities who are looking to develop their potential and achieve a better future for themselves. Nova brings about real and lasting change in people’s lives by addressing every person as an individual and seeking out ways to best support that person to reach their goals. We endeavour to help every person that comes to us who is motivated and committed to improving his or her life.   

Reaching 2,500+ people each year, we believe in improving people’s lives one person at a time, helping committed and motivated individuals to achieve their potential by:  

• Developing knowledge, education and confidence 

• Connecting diverse groups

• Providing opportunities 

Our work, operates on 2 levels:

• Grassroots Community Support – including responsive actions (e.g. Grenfell, COVID-19), education, IAG, family programme and volunteering  

• Wider Reaching Dialogue Events and Influencing – focussing on challenging stigma, prejudice and inequality – working with individuals, organisations, networks and decision makers to move through conversation to action 

Role Description: 

This role will be to act as a teaching assistant to tutors delivering ESOL/ English classes for learners 19+. 

You will: 

• Enjoy working in a team 

• Provide tutorial support 

• Position yourself as a resource for learners 

• Work one-on-one or with smaller groups of learners who need additional help 

You need to be: 

• DBS Checked 

• Confident in the use of IT 

• Some experience of supporting learners with English 

• Committed

• Competent 

• Reliable

• Honest 

• Punctual 

• Patient 

• Fair 

• Open minded 

• Learners may come from various cultural backgrounds and face different learning challenges. You will need to be at ease whether supervising an entire class or working one-on-one with students.

• Comfortable following Nova staff directions and working independently 

Further information: 

• Induction and appropriate training will be provided.

• Teaching or coaching experience would be desirable but not essential. 

Volunteer Social Media Managers

Company Description

The Wisdom Trust is a UK-registered charity (Charity No. 1112323) dedicated to building a global network of people and organisations who share knowledge and resources to tackle poverty, healthcare challenges, environmental protection, human rights, and community development.

Role Description

We're on a mission to inspire people everywhere to take action on the issues that matter most: ending poverty, protecting our planet, improving global healthcare, and defending human rights for all. Social media is one of our most powerful tools for creating awareness, sparking conversation, and mobilising communities worldwide.

We’re looking for volunteers who can help us share stories, craft compelling messages, grow our audience, and engage supporters across all platforms. If you’re passionate, creative, and eager to be part of a global movement for positive change, we’d love you to join us. Together, we can turn inspiration into action.

Currently we use facebook, instagram, X, Linkedin and youtube, but we're keen to expand our reach and do more. Within our website, we even have our own social network and community and without doubt we can make better use of that too.

There's so much we can do and we firmly believe social media, when used correctly, could allow us to grow an army of members on every continent who can help us on both a local and an international level so we can make communities everywhere safer, happier, healthier, better aware and more sustainable places to live.

So now we are seeking a dynamic and creative Volunteer Social Media Manager to oversee our organisation’s online presence across various digital platforms. The successful candidate will be responsible for developing engaging content, managing social media campaigns, and fostering positive relationships with our online community. This role offers an exciting opportunity to shape our brand image and connect with audiences in innovative ways. The ideal applicant will possess strong communication skills, a keen eye for trends, and experience in public relations and social media management.

Duties

• Develop and implement comprehensive social media strategies aligned with the charity's goals.
• Create, curate, and schedule engaging content across platforms such as Facebook, Twitter, Instagram, LinkedIn, and others.
• Monitor social media channels for customer interactions, comments, and messages; respond promptly to foster community engagement.
• Analyse performance metrics to assess the effectiveness of campaigns and optimise content accordingly.
• Collaborate with marketing and PR teams to ensure brand consistency and maximise outreach efforts.
• Manage online reputation by addressing feedback and managing crisis communications when necessary.
• Stay informed on the latest social media trends, tools, and best practices to keep the organisation at the forefront of digital engagement.

Skills & Experience

• Social Media Management, Content Creation, and Strategy Development skills
• Knowledge of Analytics, Social Media Metrics, and trend analysis
• Creativity and ability to design engaging campaigns for diverse platforms
• Strong organizational and time-management skills
• Understanding of online activism or passion for creating positive social change is a plus
• Access to a reliable internet connection and ability to work remotely
• Prior experience with social media platforms, tools, and scheduling software is beneficial
• Proven experience in social media management with a strong portfolio of successful campaigns.
• Excellent written communication skills with an ability to craft compelling content tailored to different audiences.
• Strong understanding of public relations principles and how they apply within digital environments.
• Proficiency in social media management tools such as Hootsuite, Buffer, or Sprout Social.
• Ability to analyse data analytics to inform strategic decisions and demonstrate campaign success.
• Organisational skills with the capacity to manage multiple projects simultaneously under tight deadlines.
• Creative flair combined with strategic thinking to develop innovative approaches that enhance brand visibility. This position offers an engaging environment where creativity meets strategic communication, providing opportunities for professional growth within a supportive team.

Benefits:

• Flexitime
• Work from home

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

Volunteer Role: Charity Shop & Arts Space Assistant
Location: NICOLA Arts, Wandsworth Rd, Lambeth, London
Organisation: NICOLA Arts

About Us:

NICOLA Arts is an artist-led charity shop in the heart of Lambeth. We’re more than just a shop — we’re a creative hub where local artists can display, sell, and create their work. Through our in-store exhibitions and collaborative projects, we aim to build a supportive, accessible space for creatives and the wider community.

Role Overview:
We are looking for enthusiastic and reliable volunteers to help support the day-to-day running of our charity shop and creative space. This is a varied role that combines retail tasks with hands-on support for artists and exhibitions. It's a fantastic opportunity for anyone interested in the arts, community work, or gaining experience in a creative environment.

Key Responsibilities:

• Sort, price, and label donated clothes and items
• Assist customers with queries and purchases
• Operate the till and handle payments (training provided)
• Keep the shop tidy, welcoming, and well-organised
• Support artists working in the on-site studio
• Assist with setting up and manage in-store art exhibitions and events
• Post flyers locally for promoting our new shop

What We’re Looking For:

• Friendly, reliable, and proactive individuals
• An interest in the arts, creativity, or community engagement
• Good communication and customer service skills
• Willingness to learn and get stuck in
• Previous retail or creative experience is a bonus, but not required

What You’ll Gain:

• Experience working in a unique arts and retail environment
• Opportunities to connect with local artists and creative projects
• Training in retail and event support
• A chance to make a real difference in the Lambeth community
• References for future roles or education

Time Commitment:
Flexible shifts available – we’re happy to work around your schedule. Whether you can offer a few hours a week or more, your time and support will make a big difference.

How to Apply:
To express your interest, pop into the shop or apply online

We are looking for a patient and chatty volunteer who can communicate with a clear and loud voice, to visit a lovely gentleman in his 70s in Woolwich. His love for music is something he would love to share with a visitor, enjoying the 50s, 60s and 70s through sound.

This gentleman is blind and communicates differently depending on the day. His engagement may fluctuate between quietly appreciating your company and loving a long chat. Your visit would be a gentle check-in — sharing a cuppa, a chat, and simply being present.

We offer a lifelong befriending service for adults with learning disabilities. Matching the skills and interests of passionate visitors with the specific hobbies and interests of the people we visit. Visitors visit six times a year and, in many cases, the visitor is the only person in someone’s life who isn’t paid to be there for them.

This is a Check in visit role, meaning that your visits are likely to be short - on average 30 minutes or less. Some of the people we visit may be unable to communicate with words. Sometimes the person might choose not to meet with their visitor. Your visit is however very important, and these are some of the things you could be doing on a visit:

• Checking in on their well-being and speak to support staff to get an update on how the person is doing

• You might be able to bring a treat that the person enjoys, like chocolates or fruit.

• Some people we support enjoy sensory experiences so items that will stimulate their senses can also help you create a sense of connection with the person you visit.  Your volunteer manager will be happy to help you with ideas and suggestions.                                                              

As a Mencap volunteer visitor you will be:

- Friendly and approachable

- Accepting of others who might be different to yourself

- Reliable and patient

- Passionate about supporting people with a with a learning disability.

As a Mencap visitor you will:

- Have the opportunity to help make a difference to the life of the person you visit

- Receive a personalised volunteer induction and training

- Have agreed out of pocket expenses reimbursed

- Meet new people

- Get on-going support, and feel appreciated and valued

About Mencap 

Mencap is the leading learning disability charity in England, Wales and Northern Ireland. We work with people with a learning disability and their families to challenge prejudice and change laws, and we directly support thousands of people to live their lives as they choose. We have an ambitious vision for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

Volunteering with us is YOUR opportunity to help us achieve this, whilst having the chance to develop your skills, meet new people and join a passionate and dedicated team.