Services manager jobs in chelsea harbour, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Battersea is in an exciting phase of innovation and transformation as we embark on the second year of our five-year strategy. With increased investment in income generation, which started in 2025, we continue to expand our team to drive the growth necessary to achieve our organisational goals. Our fundraising team bridges the journey of the animals in our care with the wider public, demonstrating how their contributions enable us to support every dog and cat. We now have several new roles within this team to further our mission.
Legacy and In-Memory income is vital for Battersea and gifts left to us in Wills account for over 40% of our total income. We’ve seen significant growth in this area thanks to the sector-leading work of our ambitious team and the success of our wider fundraising programme. It’s therefore an exciting time to join the Legacy and In-Memory fundraising team.
The Legacy and In-Memory Stewardship Officer will help to support and deliver our Legacy and In Memory stewardship programme, working closely with the Senior Stewardship Officer to ensure the smooth and effective management of day-to-day activity, reporting, and stewardship campaigns.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year.
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 18th January 2026
Interview date(s): First round (online): 26th & 27th January 2026. Second round (in person): 3rd February 2026
For full details on the role, please download the recruitment pack.
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
Summary
- The role requires the ability to work flexibly, including evenings and up to five Saturdays a year.
- A Basic DBC check is required for this role.
- Educated to A-Level standard or equivalent.
- An interest and passion for welcoming visitors, excelling at engaging with stakeholders and event attendees.
- Excellent communication skills, both verbal and written.
- An excellent grounding in event co-ordination and diary management.
- Ability to think creatively and work collaboratively.
- A salary of £34,801, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.
- 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
- We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
- We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
- Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
- Access to Occupational Health, and an Employee Assistance Programme
- Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
- Apply for eligibility for an Eyecare voucher.
- Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.
- Strive for Excellence
- Show Compassion
- Respect others
- Collaborate
- Act with Integrity
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



The role of the Learning & Development Officer is to provide a consistent and high level of both operational delivery and administrative support by updating training information and maintaining training systems and processes. In areas such as leadership development, performance management, apprenticeships, and supporting a full range of mandatory, technical and management development. This relates to staff, volunteers, trustees and agency and contractors.
This role involves a high level of operational delivery, administration and multitasking so the job holder needs to be confident in being able to organise and prioritise their time and work efficiently, effectively and independently in order to be able to respond to a variety of requests and demands.
This role is not open to sponsorship.
Staff benefits include shuttle bus, and more… Read more below.
Role Requirements
- Maintain efficient administration systems that facilitate the smooth operation of the training function with the wider Organisational Development Team.
- Serve as the first point of contact for all enquiries directed to the Learning & Development Team, providing information and assistance as needed
- Oversee the management of the team inbox, ensuring timely and accurate responses to enquiries while taking ownership of all queries
- Process and oversee internal training bookings using Select HR (our HR System)
- Handle applications for external training, including organising payment and liaising with external trainers as necessary
- Manage all administrative tasks related to in-house training sessions, including generating delegate lists, preparing materials for trainers, and booking rooms, equipment, and catering as required
- Produce and distribute certificates for programme participants upon completion.
- Process invoices from external facilitators, including managing costings for other departments
- Organise & coordinate the training calendar for the following year by liaising with facilitators and colleagues and working with CET and Therapy teams
- Update schedules with changes/additions as they arise and inform training representatives and departments
- Planning and organising ‘ad hoc’ training sessions as and when required
- Prepare monthly induction programme including training memos, induction folders, session materials, catering requests & induction evaluations.
- Deliver brief Training session to new starters and help with tours where necessary
- Deliver appraisee training via teams
- Prepare for training sessions, including sending reminders, organising session materials, catering, room and equipment set up
- Create monthly training and PDR reports and chasing compliance where necessary working with line managers.
- Produce ‘due dates’ and other relevant training reports for managers as requested
- Deliver all training related activities for new starters.
Interview Date: To be confirmed.
Terms and Conditions
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you passionate about supporting young asylum-seekers and refugees to make change happen? Do you understand campaigning and how to achieve change in the British political system? You could be our new Campaigning Youthworker!
About Young Roots
At Young Roots, we want to see a compassionate and welcoming society for young refugees and asylum seekers in the UK. We work alongside young people seeking safety in the UK, building trusted relationships, providing practical and emotional support and promoting young people’s rights and power.
About the role
The Campaigning Youth Worker (CPW) will work with young people who are seeking asylum or who are refugees in London to support them to seek change to laws and policies on the issues that matter to them. This role will be located in Croydon and King’s Cross, with regular attendance at our service delivery venues across London as required, including one evening activity per week.
The role will involve building relationships with young people who attend Young Roots activities and through outreach, having ongoing conversations about the issues that young people say matter to them, working with young people to understand how change to laws and policies happens and supporting young people to take campaigning action to achieve that change.
Please see the job description and person specification for full details.
Young Roots and recruitment
Young Roots recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage applications from people of all backgrounds, particularly those who can face disadvantage in employment, such as people from Black, Asian and minority ethnic backgrounds, LGBTQ+ individuals and people with disabilities. As an organisation that supports refugees, asylum seekers and migrants, we particularly welcome applications from people within these communities. We offer a guaranteed interview for those with lived experience of the asylum system and those with disabilities, where they meet the essential elements of the person specification.
If aspects of the application process create barriers to you applying and you’d like any adjustment to the process or you’d like an informal discussion or advice on your application, please get in touch. We would also like to alert you to the existence of organisations which supporting people from under-represented groups to access employment, who can advise you on applying for this role. For example, Scope, Young Women’s Trust and Experts by Experience.
Young Roots is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. We take this duty very seriously.
Our work is underpinned by policies and procedures which promote safe working practices. We have a framework of training and supervision which everyone is expected to comply with and systems for monitoring, quality assurance and gaining service user feedback. On joining you will be expected to be part of this approach to safeguard our service users.
All posts are subject to a safer recruitment process which includes vetting checks such as enhanced criminal records and barring, scrutiny of employment history, references and other checks.
To apply
To apply, please submit your CV alongside a personal statement by the closing date outlining how you would be a great fit for the role.
Your personal statement should be no more than 800 words, answering the following questions:
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What is your motivation for working with Young Roots?
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What is your motivation for applying for this role specifically?
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What skills and experience would you bring that will enable you to be successful in this role?Please ensure you refer to the essential criteria on the person specification and provide examples to demonstrate how and where you meet the criteria. Your skills and experience could be gained through work, community involvement, or personal and family experiences.
Please submit your application via Charity Jobs.
No agencies, please.
Closing date: 10am on Monday 5 January 2026
Interview date: 19 or 20 January (you will be able to indicate a preference if you are shortlisted). Successful applicants will then have a second interview round - a young person panel on the evening of Thursday 22 January at our Brent project.
To work alongside young people seeking safety in the UK, building trusted relationships, providing practical and emotional support.
The client requests no contact from agencies or media sales.
We are looking for a dynamic, values-led, strategic leader to drive our mission for migration justice and social work solidarity. The role entails oversight of the operations and strategy of the organisation, responsibility for financial management and fundraising, maintaining the health of the organisation and embedding anti-racist and anti-opressive values into every aspect of the organisation.
The client requests no contact from agencies or media sales.
Survival International is looking for a skilled, enthusiastic Individual Giving Officer, focused on high donors, foundations and legacy givers. If you excel in relationship-building, creative planning, and meticulous organisation, this is your chance to be part of a movement making a difference for Indigenous peoples worldwide.
Focused on engaging with and inspiring individual donors, rather than submitting bids and filing reports, this role gives you the space for creativity and initiative. As part of a small but highly motivated and effective team, you will get to work with and learn from a varied and supportive group of colleagues.
We are open to recruiting a more experienced candidate, or one earlier in their career - the salary will be set in the upper or lower half of the advertised range accordingly. For a more experienced candidate, we are also open to this being a part-time post.
For further details, please download the Job Description and the Application Form. The Application Form is downloadable via the 'How to apply' button.
The client requests no contact from agencies or media sales.
The Management Accountant is responsible for ensuring that the staff and Trustees are supplied with timely, accurate and relevant financial information. This includes budgets for the Museum, trading subsidiary, individual departments and capital and revenue projects as necessary, as well as quarterly management accounts, cash flow and forecast, with additional analyses and reports as necessary.
This is a demanding post requiring attention to detail, the ability to take an overview and to make progress with several tasks in parallel. It is also an exceptional opportunity to work in a small and friendly environment at a busy and challenging time. The ideal candidate will have some understanding of the museum sector and an interest in the work of a high-profile National Museum.
The Finance team is headed by the Finance Director and in addition to the Management Accountant there is a Finance Manager and Finance Assistant. The Museum employs around 80 members of staff (48 FTE).
Key responsibilities:
· Preparation of management reports, accurate quarterly forecasts and assistance with preparation of the year-end financial statements.
· Preparation of information for regular and ad hoc returns to DCMS and other external bodies.
· Ensure compliance with donor restrictions, public and charitable sector regulations and guidelines.
· Analysis of Museum-wide income and expenditure streams to monitor and improve efficiency and profitability.
· Provide and review financial information for funding applications.
· Key to the successful execution of these duties would be an understanding of financial information in relationship to the activities of the Museum and to explain these clearly to the Senior Management Team and Trustees.
· To provide the Board of Directors of the trading subsidiary, Soane Museum Enterprises, with relevant financial and management accounting information and to attend the quarterly meetings as required.
· With the Finance Director, ensure compliance with the Treasury publication ‘Managing Public Money’, Financial Reporting Manual (FReM), the Framework Document issued by DCMS, Cabinet Office control of Civil Service Pensions and the Statement of Recommended Practice on Accounting and Reporting by Charities (SORP FRS 102).
· As part of the finance team, work with the auditors of the Museum and SME and the internal auditor.
· To work with the Finance Director liaising with DCMS on financial and other matters and developing a good working relationship. This includes completion of annual and other reports including the Museum’s submissions for the periodic Spending Reviews.
· To maintain financial and internal control systems, mindful of the requirements of the Finance, Audit and Risk Committee, internal audit and the NAO.
· To provide papers in a timely manner for meetings of the Trustees and their Finance, Audit and Risk Committee and to attend meetings, as required.
· To contribute financial expertise to Museum-wide projects and initiatives.
· Work one day a quarter on the weekend rota to support front of house staff (for which TOIL is given).
Person Specification
· Educated to degree level or equivalent experience with an accountancy qualification ACA/CIMA.
· Good technical knowledge of relevant Accounting Standards.
(Knowledge of government accounting would also be desirable.)
· Experience ideally within the charity/not-for-profit sector or an understanding of compiling charity SORP and company accounts.
· A broad understanding of VAT requirements (including partial exemption methods) and other taxation issues such as the operation of Gift Aid in the charity sector and corporation tax within trading subsidiaries.
· Excellent communication skills with a willingness to take a hands-on approach. The Museum has only a small staff covering a multitude of disciplines working closely together in a cooperative environment.
· An ability to prioritise workload and use initiative with problem solving skills and attention to detail.
- Excellent IT skills, including advanced Excel, and a working knowledge of accounting systems, preferably with direct experience of Sage.
- An interest in the museum sector.
Remuneration
This is a 3 days a week post at a salary of £23,735 pa, (£39,558 FTE)
16 days annual leave plus (pro-rata of 26.5 days) and pro-rata Bank and public holidays
Museum staff can choose to join an excellent, defined benefits pension scheme, the Principal Civil Service Scheme Alpha. The Museum provides an annual season ticket loan.
We have Hybrid Working and this post-holder can work for 1 day a week at home, on the completion of the 6 month probationary period.
Our policy allowing flexible start and finish times means that staff can choose to start work between 8.00am and 10.00 am in the morning and finish correspondingly between 4.00pm and 6.00pm.
Our Annual Report can be found in the ‘Governance and Management’ section of our website.
Applications:
The deadline for applications is Wednesday 31 December 2025.
Interviews will be held in the Museum on Friday 16 January 2026.
Please apply by sending a covering letter describing how you meet the criteria for this post with your CV and the names and email addresses of two referees.
The client requests no contact from agencies or media sales.
East End Homes is partnering exclusively with Robertson Bell in their search for a permanent Senior Finance Business Partner.
East End Homes is a leading housing provider dedicated to building sustainable communities through high-quality homes, exceptional services, and operational excellence. Every member of the team shares a common mission: to improve lives through quality housing and outstanding support. Their strategic vision focuses on developing sustainable communities, increasing operational efficiency, and fostering innovation and community engagement.
They are now seeking an experienced Senior Finance Business Partner to take full accountability for delivering strategic financial insights and support across the organisation. This pivotal leadership role will enable the Financial Controller to focus on broader strategic priorities, while ensuring robust financial management, insightful analysis, and effective governance throughout the organisation.
Key responsibilities include:
- Partnering with budget holders across the organisation to develop budgets, forecasts, and reports that inform strategic decision-making.
- Enhancing the quality, accuracy, and timeliness of financial data to create a more forward-looking, insight-driven finance function.
- Lead on the production of end-to-end management accounting.
- Leading ongoing improvements in financial systems, processes, and reporting to drive efficiencies and foster better collaboration.
- Providing financial leadership during key projects, including refining forecasting accuracy and streamlining year-end procedures.
- Acting as a trusted adviser to the senior leadership team, clearly communicating financial risks, opportunities, and insights.
The Ideal Candidate Will Demonstrate:
- Proven experience working directly with budget holders and engaging senior stakeholders.
- Strong expertise in budgeting, forecasting, and financial planning & analysis
- The ability to manage and develop a finance team, with a focus on process improvements.
- Experience in the social housing sector
- Fully qualified accountant (ACA, ACCA, CIMA, or equivalent).
- A collaborative, proactive approach with the resilience to work effectively under pressure.
The role offers a generous 33 days on annual leave, highly competitive pension and a flexible hybrid working model, requiring a minimum of three days per week at the head office located at 3 Resolution Plaza, London E1 6PS.
The closing date for applications is 7th December, but applications will be reviewed on a rolling basis - early submission is highly recommended.
Please submit your CV to Robertson Bell, East End Homes’ exclusive recruitment partner.
Are you an optimistic, solution-focused person who is looking to develop your career in corporate fundraising?
We’re excited to recruit a new Corporate Partnerships Assistant to join our account management team. The St Mungo’s Corporate Partnerships team builds relationships with organisations who support us through donations, goods, or services. We manage a portfolio of partnerships, ensuring they receive an excellent experience while helping us achieve ambitious fundraising goals.
The role of Corporate Partnerships Assistant will give you the opportunity to work with our wide portfolio of corporate partners and support the Corporate Partnerships Coordinator to build on our relationships. You will support with managing relationships, processing donations, maintaining databases, and assisting the account management team, offering a chance for you to learn, grow, and make a meaningful impact.
In this exciting role you will:
- Provide admin support to the team, keep the corporate supporter database (Raiser’s Edge) accurately maintained and up to date and assist with data gathering, reporting and insights.
- Provide excellent customer service, manage, respond and direct corporate partnership enquiries via email, and telephone.
- Support the planning and delivery of corporate partnership activities by working with both partners and St Mungo’s teams.
- Follow fundraising best practices, adhere to St Mungo’s policies, and contribute to a supportive team culture.
- You will work closely with the Coordinator, who will provide you with support, supervision and training to develop the necessary skills to succeed in this role.
In this role, you’ll work flexibly across different locations and activities, giving you the chance to engage with teams across St Mungo’s and external partners. You’ll also be required to spend time at our Central London office for training, collaboration, and team building. We support agile working for the rest of the week - whether from home or other St Mungo’s sites in London or regional locations.
About you
We are looking for someone with a proactive approach to learning, and a passion for making a difference. You might be starting out in your career or have some experience in administration or fundraising, either way, if you have a willingness to learn and want to get stuck into a new challenge, we encourage you to apply if you can demonstrate the following:
- Great written and verbal communication skills, with the ability to build relationships with a variety of different people, and engage with partners.
- Interested in joining a team and willing to get hands-on with a variety of different activities.
- Good admin skills, working knowledge of Microsoft Office and the ability to use relevant database systems and processes,
- Good organisation and prioritisation skills, able to manage your own time and workload.
- This fundraising role will allow you to work creatively to support different services across St Mungo’s.
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 5 January 2026
Interview and assessments on 14-15 January 2026
While our Central Office is currently based in Tower Hill, London we plan to relocate in the summer of 2026 and are currently exploring alternative office locations on the eastern edge of the City of London.
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
The Organisation
The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.
We also manage other important public spaces, including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other public spaces are among the most visited attractions in the UK, with tens of millions of visits every year.
We are now looking for an Operations Assistant to join us on a full-time, permanent basis, working up to 40 hours per week (part-time hours will be considered), including at least one weekend day per week.
The Benefits
- Salary of £28,808 per annum (pro rata)
- 26 days' annual leave plus public holidays, increasing to 29 days after three years’ service (pro rata)
- Pension scheme (3% employee contribution; up to 10% employer contribution)
- Private medical insurance and healthcare cash plan
- Employee assistance programme and access to mental health first aiders
- Learning and development opportunities
- Cycle to work scheme
This is a fantastic opportunity for a customer-focused individual to join our thriving organisation.
You’ll enjoy a role that puts you right at the heart of vibrant, outdoor venues, building confidence, customer service expertise, and operational skills in a fast-paced, public-facing environment where no two days feel the same.
Just as you support our lovely customers, we will support you with a welcoming team culture, ongoing learning opportunities, and the encouragement to grow your confidence and capabilities in a role where you’re truly valued.
So, if you’re looking for a role where people, place, and purpose come together, apply now and start your journey with The Royal Parks today!
The Role
As our Operations Assistant, you will support a seamless customer journey at the Hyde Park and The Regents Park Tennis venues, from arrival through to departure.
Acting as a first point of contact, you’ll engage with customers across our facilities, responding to enquiries, encouraging repeat bookings, and escalating complaints when needed, while consistently delivering a high standard of customer service.
You’ll also help maintain safe, well-managed venues by promoting positive customer behaviour, managing expectations around court usage, and supporting the procedures that keep day-to-day operations running smoothly.
Additionally, you will:
- Provide information about the surrounding park environment
- Process bookings for all visitors
- Handle tenders in line with financial policies
- Support the preparation of areas for activities and events
- Attend team briefings
- Follow safeguarding guidelines for children and adults at risk
About You
To be considered as an Operations Assistant, you will need:
- Excellent customer service skills and the ability to manage customers and resources to achieve smooth operations and a great customer experience
- Computer literacy, with the ability to use a variety of systems and MS Outlook, Word and basic Excel
- Excellent communication skills, along with the ability to effectively communicate with a range of audiences
- Organisation skills, with the ability to prioritise tasks simultaneously and perform effectively under pressure
We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.
Other organisations may call this role Customer Service Assistant, Leisure Assistant, Sports Facilities Assistant, Visitor Services Assistant, or Front of House Assistant.
The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be.
We provide free access to London’s beautiful, natural and historic green spaces, to help improve everyone’s quality of life and wellbeing.

The client requests no contact from agencies or media sales.
The essentials …
- Permanent, full-time
- £55,000 - £62,000 (depending on experience)
- 5 total direct reports (including 3 Leads; Training Courses, Venue Hire, & Energy Group Events, Senior Events Coordinator, and Events Marketing Executive)
- Hybrid working with 2-3 days a week at our London office
Who are we?
Founded in 1807, we are the oldest geological society in the world. Today, we are a world-leading communicator of Earth science – through publishing, library and information services, cutting-edge scientific conferences, education activities and outreach to the general public. We also provide impartial scientific information and evidence to support policy-making and public debate about the challenges facing humanity.
We have a membership (Fellowship) of c. 12,000, more than 2,000 of whom are based outside the UK. Approximately 3,000 are Chartered Geologists or Chartered Scientists - professionals who have demonstrated a high level of technical competence in their field and a commitment to professional ethics.
What you’ll be doing …
Our Head of Events (HoE) will bring leadership and strategic vision to the Society’s Events team encompassing scientific conferences, venue hire, and training courses, working to deliver the business plan and achieve targets for this active, income-generating department.
This role will be responsible for supporting the six-strong team in delivery of our busy events programme, working effectively with conference convenors, and providing exemplary support to our delegates, venue users, sponsors, and clients throughout the year. Working closely with the Director of Science & Engagement, our new HoE will work to develop robust and diverse income streams for the Society from our events as well as sponsorship and will oversee the expansion of our venue hire provision into new markets (e.g. weddings) in addition to seizing other opportunities for growth.
Overall responsibilities / requirements …
Management & Leadership:
- Shape and lead the Events team to deliver top-quality leadership and coordination of our events programmes and customer service for both internal users and external clients
- Continue to support a commercial approach to income generation across the Events department, to support revenue growth and diversification across sectors
- Grow event sponsorship, proactively identifying sponsorship opportunities and supporting the team, convenors, and others to become more confident in developing sponsor relationships and securing sponsorship income.
- Grow and nurture relationships with Fellows and external partners
- Grow and nurture relationships with internal staff across other departments, particularly those jointly responsible for delivering upon the Society’s strategic aims
- Provide leadership and mentorship to the Events team, supporting ongoing professional development
- Act as the senior Events representative at internal committee meetings, providing expert input on event strategy, performance, and future plans.
- Manage external relationships with Events partners, including catering suppliers, AV technicians, and Security where appropriate
- Lead on the delivery of appropriate Health & Safety management alongside equity, diversity, inclusion, and accessibility actions across the Events team and throughout our programme of public facing events
Conference Delivery:
- Oversee the management and delivery of Society conferences, events, and lectures alongside our Energy Group Lead and Senior Events Coordinator, including offsite delivery where appropriate
- Oversee the planning and delivery of flagship conferences for audiences of approximately 500+ delegates, ensuring high-quality audience experience and strong financial performance.
- Oversee the development and implementation of a strategy for the branding and marketing of events from web, print and social media alongside our Events Marketing Executive
- Embed a commercial approach to conference development and delivery
- Lead the development of partnerships across the Events team, including the management and delivery of joint, flagship events such as the Energy Geoscience Conference (EGC) series in partnership with GESGB
- Work closely with the Senior Leadership Team, staff, and Council, to grow the offering of Society events, in London and beyond
- Worth the wider staff team to ensure that our Conference provision is aligned to the Society’s science strategy & supports ongoing professional development for our fellows and members
Training Courses Delivery:
- Provide strategic oversight of the Society’s developing Training Course programme alongside our Training Courses Lead and Training Courses Committee to ensure commercial sustainability, quality, and growth
- Support the promotion and upscaling of our Training Courses programme alongside our Events Marketing Executive
- Work with the wider staff team to ensure that our Training Course provision is aligned to the Society’s science strategy & supports ongoing professional development for our fellows and members
Venue Hire Oversight:
- Provide strategic leadership, working with the Venue Hire Lead to develop and implement a comprehensive strategy to grow and diversify venue hire revenue, aligned with the organisation’s wider commercial objectives.
- Lead on the design, launch, and ongoing development of our new Weddings venue hire initiative in partnership with our Venue Hire Lead following the granting of our wedding license from Westminster City Council, ensuring strong market positioning and a high-quality client experience
- Work with the wider events team to improve booking and on-the-day service for internal and external venue-hire clients
- Oversee and continuously improve the end-to-end booking journey and on-the-day service for internal and external venue-hire clients, working closely with the wider events team to deliver a consistently high standard of service.
- Lead on the procurement and management of key suppliers (including catering and other event services), running competitive tenders and negotiating contracts that best support the quality, profitability and sustainability of our events programme.
What we’re looking for …
Candidates for the role of Head of Events will be required to demonstrate a range of skills, competencies, and abilities for the post, and the successful candidate will have demonstrable experience within an Events team as well as leadership experience. The individual will need to be able to build relationships with stakeholders and clients from a variety of sectors and will need to demonstrate a variety of skills.
Qualification & Experience …
Leadership & Management:
- Experience of successfully implementing and leading change
- A track record of successfully building and nurturing strong and productive relationships, internally and externally
- A team worker with proven experience of working collaboratively to realise organisational objectives
- An ability to influence and inspire people successfully at all levels.
Other Qualities:
- Demonstrable ability to prioritise multiple tasks and work to tight deadlines when required
- Familiarity with the current Microsoft Office suite, and use of CRM systems
- Tact, tenacity, and a willingness to work in partnership with others
- Positivity and enthusiasm for the role, and support for your team
- Exceptional interpersonal and people-management skills
- A commitment to personal development and learning
Essential Criteria:
- Successful delivery of conferences and events
- A track record of successful leadership and management
- Financial management, commercial awareness, including budgetary management
- Commitment to diversity, equality and inclusion, and to the Society’s other core values as set out in our strategy
- Strong written and oral communication skills
Desirable Criteria:
- Venue management experience
- Successful delivery of academic and/or professional/B2B conferences
- Knowledge of legal and regulatory requirements relevant to public events and venue hire (e.g., licensing, GDPR)
- Experience of working with trustees, committee members, volunteers, and other stakeholders
- Commercial experience in a relevant sector
- Experience of training courses and/or ongoing professional development in a commercial capacity
A bit about us …
The Geological Society is a registered charity and employs just under 60 staff at its offices in London and Bath. Our London office is situated in the beautiful London hotspot of Piccadilly in Burlington House, just next door to The Royal Academy.
As an employee conscious company, we invest in our staff by emphasising training, growth and progression in every role. We firmly believe in creating a positive workplace wellbeing culture and offer a range of benefits to our staff including:
- 25 days basic holiday entitlement you start, increasing up to 30 days with continued service (pro-rated for part-time staff)
- Option to purchase up to 2 days extra holiday days per year
- Contributary pension scheme with 10% employer contribution
- Access to 24/7 online GP with mental health & wellbeing counselling
- Free premium Headspace account for you and 2 members of friends/family
- Discounts and recognitions scheme
- Cycle to Work scheme
- Season Ticket Loan scheme
- Life Assurance and Income Protection schemes
- Free access to Royal Academy exhibitions
- Free Geological Society Fellow membership for qualified staff
The Society is committed to fostering an inclusive culture that promotes equality, values diversity and maintains a harmonious inclusive environment in which the rights and dignity of all its members visitors and staff are respected. We are an equal opportunities employer and the post-holder will be expected to adhere to and support the Society’s commitment to diversity, equality and inclusion.
How to apply …
To apply for this position, please click the 'Apply' button above to be taken through to our recruitment page with full contact details.
As part of our inclusive recruitment initiative, we have introduced the concept of anonymous recruiting in order to evaluate applicants solely on their skills and experience. With this in mind, we encourage you to:
- Anonymise your application by stating only your initials in your CV (including your file name) and cover letter.
- State your initials only in the subject line when sending your application.
- Ensure that you have included your contact email and number, as well as dates when you will not be available or might have difficulty with the indicative timetable.
First round interviews will take place remotely. Please let us know if you will require any special provisions to be made should you be called for an interview. We regret that unsuccessful candidates will not be contacted.
All applicants must have the right to work in the UK. We are currently unable to support visa applications.
#events #head of events #events mangement #events lead #membership #science
To support Earth scientists, grow interest in the natural world, and connect science, the profession and society.
The client requests no contact from agencies or media sales.
Job Title - Head of Legal Aid and Billing
Contract - Permanent
Hours - Part Time, 21 hours per week (0.6 FTE) with some flexibility around working hours
Salary Range - £28,800 to £34,800 per annum (£48,000 to £58,000 FTE)
Location - London office - Coram Campus, 41 Brunswick Square, London WC1N 1AZ
About Coram
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
One of the nine members of the Coram group, Coram Children’s Legal Centre (CCLC) is the UK’s specialist centre for children’s rights in education, immigration, community care and family law, and provides significant international legal systems consultancy. The centre is located on the Coram Campus in central London with a base in Colchester. We champion access to justice through information and advice, legal practice and representation, policy and strategic litigation. Our Legal Practice Unit provides advice and representation primarily under legal aid contract. Our Policy and Practice Change team promotes practice change through training and capacity building to professionals and secures systems change through research, policy and advocacy.
About the role
This role will provide leadership and management for CCLC particularly focused on the Legal Practice Unit’s legal aid billing operations. Through systematic and efficient management, the post-holder will play a pivotal role in CCLC’s financial and operational sustainability. The role will be accountable for maximising the unit’s legal aid billing in controlled work, certificated work and inter partes costs and will hold responsibility for the unit’s billing systems. It will also be responsible for private fees billing. The post-holder will oversee the smooth running of legal aid billing including through line management of the billing team. The post-holder will work very closely with legal, operations and administrative staff. The role will act as a key point of contact for a range of internal and external stakeholders including Coram’s central finance team who will support the role with grant fund management and overall accounting functions for CCLC. The post-holder will support the Managing Director of Legal Practice and Children’s Rights and department heads in the successful maintenance of our relationship with the Legal Aid Agency. Where appropriate they will be deputising for the Managing Director on legal aid and financial matters.
The role would suit a highly organised and efficient legal, or a finance or billing professional with solid experience of legal practice and a deep understanding of the challenges of legal aid. Whilst candidates with direct experience of legal billing (and more specifically civil legal aid billing) are welcomed, we recognise that this is a highly specialised and niche field. As such, this role could suit a highly experienced solicitor who appreciates the important role developing sustainable businesses plays in ensuring access to justice and who therefore wishes to move into practice and financial management. They will need an aptitude for processing large amounts of data, developing and managing spreadsheets and improving organisational systems. However, they will be well supported through training, an enthusiastic and competent junior billing team, the central finance team and an outsourced legal cashiering company, as well as a friendly and collaborative management team including the Managing Director and the Heads of Education Law, Community Care Law and Immigration and Asylum Law.
This is a largely office-based role in order to fully provide support to the billing team. However, some remote / hybrid working may be possible depending the experience of the candidate after the initial settling in period and there will be flexibility over how the three days will be spread across the week (within working hours). The team are mostly based in the London office and with one billing team member in Colchester so the post holder may require some occasional travel.
For further information on CCLC please visit our website.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing date: Monday 5th January 2026 at 5pm
Test and Interview date: Week commencing Monday 12th January 2026
Coram (entity) is an equal opportunities employer and welcomes applications from all sections of the community. We actively encourage applicants from Asian, African, Caribbean and other minority ethnic backgrounds to join our teams. Whilst we have a diverse team we recognise we are a predominantly white workforce and are genuinely committed to encouraging candidates from diverse communities in order to improve the services to the children and families we help.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
The client requests no contact from agencies or media sales.
Employee Relations Adviser x2
Reference: NOV20255778
Location: Flexible in UK
Duration: Fixed Term until the 31st of March, 2027
Hours:
- Role 1: 0.8 FTE (30 hours per week)
- Role 2: 0.6 FTE (22.5 hours per week)
Salary: £33,027.00 - £35,259.00 Per Annum
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave
About the Roles
This is a rare opportunity to put your HR skills into practice within a dynamic and agile environment that has fully embraced flexible and hybrid working. You will also enjoy the added satisfaction of helping us create a world richer in nature for future generations.
As an Employee Relations Adviser, you will provide advice and guidance to managers on a wide range of HR issues, including performance management, conduct, absence, capability, grievance, and structural changes. You will support named business areas, enabling you to build strong working relationships and gain a clear understanding of business demands and pressures.
Collaboration is central to the role: you will work closely with colleagues within the ERA team, as well as with Resourcing, People Business Partners, Finance, Safeguarding and HR Admin teams.
Essential Skills and Criteria:
- Solutions-focused approach, with the ability to adapt your style to suit varied situations and provide pragmatic, relevant advice and options to managers.
- Excellent communication skills, with experience coaching managers considered advantageous.
- CIPD Level 5 qualification, or working towards this, or equivalent knowledge gained through experience.
- Strong, up to date, knowledge of UK employment law.
- Proficiency in Office 365 and confidence in managing virtual meetings.
- Ability to facilitate and lead virtual HR meetings, ensuring discussions run smoothly and professionally.
- Ability to take accurate notes during HR meetings and maintain up-to-date case files and documentation throughout the life cycle of each case.
- Effective team-working skills, collaborating across multiple departments and building productive relationships in your assigned business areas.
Additional Information:
- You will be home based but may be dual located if you live near a suitable RSPB office.
- Some travel within the UK may be needed occasionally, but this is not regular.
- Both roles are Fixed-Term contracts until the 31st of March 2027, with slight variations in hours and area of influence.
- Role 1: 0.8 FTE (30 hours per week) - primarily supporting our Face-to-Face Membership Recruitment Teams
- Role 2: 0.6 FTE (22.5 hours per week)
Closing date: 23:59, Sunday 4th January 2026
Please note that we reserve the right to close before this date if suitable candidate is found, we encourage interested candidates to apply as soon as possible.
Interview date: We anticipate conducting interviews the week of Monday, the 19th of January, 2026.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
As part of this application process you will be asked to complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. We recommend reading through the Candidate Information pack attached to the top of this advert. Contact us to discuss any additional support you may need to complete your application.
No agencies please.
The RSPB brings people together – people like you – to protect the things that matter to us all.

About the Church Commissioners
Established in 1948, The Church Commissioners works to support the Church of England's ministry.
The main aspects to the work of the Church Commissioners are as follows:
Managing the endowment fund
The Investments team of c. 85 colleagues manages the Church's permanent endowment fund. This £11.1 billion fund (as at 31st December 2024) is one of the largest in the country and has its origins in Queen Anne's Bounty, which was established in 1704.
The fund represents a diverse investments portfolio, which is managed with a strong focus on responsible and ethical investments that enable the funding support for the Church of England to grow in line with agreed investment return targets.
Church-Facing Commissioner Teams
There are three Church-facing Commissioner Teams:
- The Church Buildings team of c. 35 colleagues supports dioceses and parishes with the care, conservation and development of historic church buildings, advises on permissions for changes to church buildings and provides guidance on architectural and heritage matters. It helps churches adapt for worship and community use and works with government to advise on policies that affect church buildings;
- The Mission & Pastoral Services team of c. 10 colleagues supports the creation, merger and closure of parishes and benefices. It oversees the adjustment of parish boundaries, supports dioceses on the legal framework for pastoral change, and handles the legal steps when a church building is no longer required for public worship, including finding suitable alternative uses or disposal;
- The Bishoprics & Cathedrals team of c. 40 colleagues advises on the provision of suitable housing and office accommodation for diocesan bishops and archbishops, funding bishops' working costs, and supporting cathedrals in their governance and sustainability. It also oversees , the historic library and record office of the Archbishops of Canterbury and the main archive for the documentary history of the Church of England.
Central Support and Governance
Overall, there are c. 10 colleagues in the Central support and governance team:
- The Commissioners' Secretariat team supports the Chief Executive, senior trustees and Board in all aspects of their governance;
- The Engagement Manager is responsible for working closely with a wide variety of Commissioners' teams to help ensure that the Church Commissioners has effective engagement with a wide variety of Stakeholders;
- The Strategic Programme management team varies in size depending on the strategic projects currently underway (see below for further details).
Church of England Central Services (ChECS)
The Church Commissioners is supported by a number of key enabling teams which are part of the Church of England Central Services. This NCI consists of Finance, Assurance, Technology, Data, Project Management, Communications and Legal teams. The ChECS team is c. 150 colleagues.
The Church Commissioners is accountable to Parliament, General Synod and, as a registered charity, to the Charity Commission. The Archbishop of Canterbury is the Commissioners' Chair and the current Deputy Chair is the Bishop of Salisbury. Three of the Commissioners' trustees are known as Church Estates Commissioners (CECs), who will be key stakeholders for this role. The First CEC chairs the Assets (investment) Committee and the Second CEC is an MP who helps exercise accountability to Parliament. Both are appointed by HM The King on the advice of the Prime Minister. The Third CEC chairs committees that oversee the work of the Church-facing Commissioner Teams and is appointed by the Archbishop of Canterbury.
The Director of Strategy and Engagement has direct responsibility for Central Support and Governance, comprising the Commissioners' Secretariat (4 colleagues), the Engagement Manager and the Strategic Programme Management team (c. 5 colleagues). Additional Strategic Programme team members may be added as further strategic projects are commissioned.
Strategic focus
- Support the Chief Executive and Board with the development, articulation and delivery of the Commissioners' strategic business plan to enable it to support the mission and ministry of the Church of England, engaging widely and authentically in so doing;
- Act as a close adviser and sounding board for the Chief Executive and leadership team, ensuring the provision of accurate and timely advice, briefings and presentations;
- Assist in developing and delivering plans and projects to give life to the business plan.
Communications and stakeholder engagement
- Advise on, and support, stakeholder engagement. Develop and implement engagement and communications strategies for key stakeholders and leaders, e.g., bishops, parliamentarians, dioceses and General Synod (the Church's legislative and deliberative body). This includes major projects and programmes of work and liaison with the Communications team;
- Champion the views of key stakeholders and beneficiaries within the Commissioners, helping to ensure that business plans and projects reflect the perspectives of the wider Church.
Project support
- Manage complex or sensitive strategic projects and issues, thinking through the consequences of those projects, decisions and communications, including considering reputation matters.
- Facilitate the implementation of change plans, working closely with the Commissioners' leadership team and other NCI executive team colleagues.
- Support the implementation of cross-NCI programmes from the Commissioners' perspective;
- Use the Project and Programme Methodology adopted by the Church Commissioners and participate in current project governance structures - working with the PMO to continue to improve this.
Provide leadership and support to project teams, including:
- the Programme Spire team (which is managing a multi-year research programme to understand and respond to the charity's historic links to African chattel enslavement);
- any changes to the organisational structure for the Church Commissioners, ensuring they are provided with appropriate performance targets and support. This should be done working closely with the appropriate Finance and People teams.
Leadership and wider context
- Keep up to date with current events, trends and concerns which might affect the work of the Commissioners, NCIs and the wider Church;
- Support the wider Church as a senior leader, contributing to the development of the NCIs. Draw connections between operational activities in different teams, and with other NCI activities where appropriate.
- A salary of c.£95,000 plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.
- 30 days annual leave plus eight bank holidays three additional days (pro-rated if working part-time).
- We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
- We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
- Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
- Access to Occupational Health, and an Employee Assistance Programme
- Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
- Apply for eligibility for an Eyecare voucher.
- Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.
- Strive for Excellence
- Show Compassion
- Respect others
- Collaborate
- Act with Integrity
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



Are you ready to take ownership of a high-potential fundraising product and scale it into something truly game-changing? Do you love blending creativity, data, innovation and supporter experience to drive big results? This is your chance to lead, shape and grow a charity lottery from the ground up – and directly power life-changing care across Guy’s & St Thomas’, Evelina London and Guy’s Cancer hospitals.
We’re investing in this role at a pivotal moment of growth. Our fundraising team is growing, and a major capital campaign for our children’s hospital is on the horizon. This is a rare opportunity for an ambitious Individual Giving specialist to build something flagship, strategic and high-impact.
About Us
Guy’s & St Thomas’ Charity, Guy’s Cancer Charity and Evelina London Children’s Charity are part of Guy’s & St Thomas’ Foundation. Together, we help build the foundations of a healthier society by supporting one of the largest NHS Trusts in the UK.
You’ll join a supportive, inclusive, ambitious team that values flexibility, collaboration and wellbeing. We’re proud to be a Living Wage employer and champion diversity, equity and inclusion in everything we do.
The Opportunity
As Individual Giving Manager – Prize-Led Fundraising, you’ll lead the development, growth and day-to-day delivery of our newly launched charity lottery. This is a true product-owner role: you’ll shape the strategy, drive innovation, build audiences at scale and turn a young product into a core, sustainable income stream for the charity.
From big multi-channel acquisition campaigns to supporter journeys that genuinely inspire loyalty, you’ll have the freedom and backing to test, learn and grow.
You’ll also:
· Lead the strategic direction and marketing plans for the lottery and future prize-led products
· Drive large-scale acquisition campaigns across door-to-door, digital, email and mail
· Use data, insight and supporter feedback to optimise performance and retention
· Ensure full compliance with Gambling Commission regulations
· Build brilliant relationships with agencies, suppliers and internal teams
· Own the budget, forecasts, KPIs and performance reporting
Above all, you’ll play a central role in ensuring every supporter feels valued, inspired and connected to the real-world impact of their support.
Why This Role Is Special
· Own a product – this lottery is newly launched, with huge potential for growth
· You’ll scale at pace – with senior buy-in, investment and ambitious income targets
· You’ll see tangible impact – your work will directly support frontline NHS care across three hospitals
· You’ll be part of a growing, high-performing fundraising department at a transformational moment
· Test, learn and innovate with senior support and appetite for new ideas
About You
You’ll bring:
· Strong experience in multi-channel Individual Giving acquisition
· A track record of delivering income growth and managing budgets
· Confidence working with agencies and external partners
· A creative, analytical and supporter-first mindset
· The ability to balance big-picture strategy with hands-on delivery
· A passion for innovation, testing and continuous improvement
Experience with lotteries or prize-led fundraising is brilliant – but not essential if you’re excited to learn fast.
The client requests no contact from agencies or media sales.
